Near Pflugerville, TX 78660
Paul
Job Details:
08/17/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Arrived onsite for a refrigerator with low ice production and ice forming behind the deli drawer. I found the evaporator drip pan warped badly causing water to stay in the left side after a defrost and the left side of the coil was frosted over. A drip pan kit will need to be installed to correct this. Ordering W11457241 PAN-DRIP KIT and W11188493 cover-evap just in case. I explained to the customer that none of the kits were available and the office would need to call with a RS date.; ordrng 1 W11188493 (cover-evap) and 1 W11457241 (PAN-DRIP KIT)
Near Austin, TX 78724
Scott
Job Details:
08/17/2020
RANGE WHIRLPOOL WFE525S0JZ0
Panel dented . Reorder ; ordrng 1 W11175518 (panl-cntrl)
Near Austin, TX 78717
David S
Job Details:
08/17/2020
REFRIGERATOR MAYTAG MFI2568AEB
Arrived on site for icemaker spewing water out of it. I ins cited the unit and work area. I found the ice maker had failed. I contacted claims to make sure the ice maker is covered. It is. I replaced the icemaker and it ent through an harvest and fill cycle with no problems. The old icemaker was failed and locked into the fill position causing the valve to stay open. Unit is operating as designed. Job complete.
Near Austin, TX 78738
Brandon
Job Details:
08/17/2020
REFRIGERATOR WHIRLPOOL KSCS25FVMS02
"Arrived on site for customer complaint of ice maker not producing ice, I replaced ice maker and filter housing ordered by previous tech. Unit tested good.
Near Austin, TX 78752
Scott
Job Details:
08/17/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Arrived on site for lights out in freezer and some in fresh food . Replaced freezer light and silicones small gap in liner . Units lights are all working now . No water leaks detected at time of service.job complete .
Near Austin, TX 78758
David Z
Job Details:
08/17/2020
DISHWASHER WHIRLPOOL KDTM354DSS3
"Arrived on site to diagnose washer leaking from the door area and wheels coming off. Performs diagnostic on unit. Found water leak coming from diverter. Unit will need 2 new wheel assemblys and a sump and motor assy. Ordering new sump and returning with wheels. Office to reschedule when we have a shipping date for sump as its showing out of stock. ; ordrng 1 W10805015 (pump&motor)"
Near Austin, TX 78703
Jacob
Job Details:
08/17/2020
WASHER WHIRLPOOL WFW95HEDC0
Arrived onsite to replace bellow to unit. Replaced bellow. Tested unit. Unit test good. No issues at this time. Job complete
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
08/17/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Arrived on site to remove dishwasher and take pictures of possible water damage. Removed dishwasher and taken photos of all 3 sides of dishwasher and outer cabinet panel. Upload pictures to SD-pics. Installed unit and checked all water line. Job completed.
Near Lockhart, TX 78644
Richard
Job Details:
08/17/2020
DISHWASHER BOSCH SHX7PT55UC/04
Arrived onsite for the dishwasher not working. Installed new control board and dispenser and dishwasher is still not working .
Near Round Rock, TX 78664
David S
Job Details:
08/17/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03
Arrived on site to install previous diagnosed parts. I gained access to the fill tube heater and replaced with new. I replaced the ice maker fascia with new. I tested both and they are working as designed. No water leaks detected.
Near Lockhart, TX 78644
Richard
Job Details:
08/17/2020
DRYER AMANA NED4655EW1
Arrived onsite for the dryer not heating. Ran diagnostics and found no issues with the dryer its working to manufacture specs there is no air restriction and its heating good. Called tech line and documented my findings sr# 7728549039. Complete
Near Buda, TX 78610
Jacob
Job Details:
08/17/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Arrived onsite for unit not making ice. Looked at unit. Found that fill tube was ice up. Thawed ice from fill tube. Also ice maker arm was stuck to the ice tray. Ordered part. Rescheduled with customer.; ordrng 1 W10873791 (ICE MAKER )
Near Austin, TX 78750
David S
Job Details:
08/17/2020
ICE MACHINE WHIRLPOOL KUID308ESS1
"Arrived on site for ice maker not working, I inspected the unit and work area. I put the unit I. Diagnostics mode and activated all components. All components worked as designed. I put the unit into max ice and watched for ice on the ice sheet. I found the unit going through a cycle of fill, recirculate, drain, gas and repeat. I gained access to the plug in the back and power cycled the unit. I powered the unit back on and found it making the same cycle. I removed the top and found the recirculating hose disconnected. I reconnected the hose, and the unit started to operate as designed. I spoke to the customer about what has found. The customer stated he did have the water pressure turned up to the house. Customer provided a hose clamp. I attached the hose clamp to the line o secure it in place. No water leaks detected. Job complete."
Near Buda, TX 78610
Jacob
Job Details:
08/17/2020
WASHER MAYTAG MVWX655DW0
"Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. Did not fix issue. Ran diagnostics. Got F2E1 stuck key, F7E1 basket speed fault, F0E5 off balance load. Ordered parts. Request 2hrs. Rescheduled with customer.; ordrng 1 REQUEST (2HRS) and 1 W10625696 (cntrl-elec) and 1 W10844650 (harns-wire)"
Near Pflugerville, TX 78660
Paul
Job Details:
08/17/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the diffuser and the UI. The unit is working as designed. I went over loading the shelves with the customer and explained the importance of keeping product inside the edge of the shelves for proper air flow. I also explained keeping tall products away from the diffuser. Call complete.
Near Andice, TX 78628
Lou
Job Details:
08/17/2020
REFRIGERATOR WHIRLPOOL MFI2569YEM0
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker fill tube had frozen ice from the tube to the IM fill chute. I removed the ice and tested the ice maker and it operated as designed. I placed some permagum around the fill tube at the top back left corner of the unit to help insulate it and keep it from freezing up.No water leaks observed during service, job completed."
Near Austin, TX 78728
Kayman
Job Details:
08/17/2020
RANGE KITCHENAID KFGG500ESS2
Arrived onsite for range panel.Requesting parts research part needed. ; O-emld tckt
Near Georgetown, TX 78633
Lou
Job Details:
08/17/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
"Arrived on site to inspect dishwasher leaking water from the vent. Upon further inspection, I found the customer had just finished a wash cycle with the dishwasher. I opened the door all the way level and waited for a minute ad when I closed the door, I found a puddle of water on the floor. I inspected the vent assembly and found water in the reservoir and on the outer side of the flappers. I removed and replaced the vent/gasket and tested the unit and it operated as designed with no further leaks. I found on the old vent that the rubber flappers were worn and not staying closed when the door is open allowing water to leak out. No water leaks observed at the end of service, job completed."
Near Lampasas, TX 76550
Al
Job Details:
08/17/2020
DRYER AMANA NED4655EW1
"Arrived to inspect dryer issues.Found the element, cutoff and thermal fuse were all operational.Ran unit and heard a humming coming from the blower wheel area.Disassembled and found a massive lint buildup inside the blower wheel area.The connection from the unit to the wall also had a massive blockage of lint preventing the unit from operating properly.Customer will contact landlord to have the ventilation system cleaned.Unit works as designed.Job complete"
Near Georgetown, TX 78628
James
Job Details:
08/17/2020
DISHWASHER WHIRLPOOL WDT780SAEM2
Arrived on site and tested operation. Found unit fills with water but wash motor never runs. Unit has proper voltage to motor. . Installed new sump assembly and tested operation. Unit tests good. Job complete
Near Austin, TX 78748
Kevin
Job Details:
08/17/2020
WASHER WHIRLPOOL MHW6630HC0
Arrived on site and inspected washer and found water is spilling out of dispenser drawer. Will need to bring back drawer to correct issue.; ordrng 1 W11169072 (HANDLE) and 1 W11465533 (DISPENSER )
Near Austin, TX 78744
Kevin
Job Details:
08/17/2020
DISHWASHER KITCHENAID KDTE104ESS4
"Arrived on site and inspected dishwasher and found drain pump has failed, after replacing drain pump ran a diagnostic cycle and confirmed it is operating properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78725
Jacob
Job Details:
08/17/2020
WASHER WHIRLPOOL WED4815EW1
Arrived onsite for unit not heating to dry clothes well. Looked at unit. Found unit is working as designed. Disconnected vent hose. Tested unit. Unit got hotter. Let customer know that air duct for unit needs to be checked and cleaned to reach optimal temperature to dry clothes. No issues at this time. Job complete
Near Sunset Valley, TX 78745
Luis
Job Details:
08/17/2020
REFRIGERATOR KITCHENAID KBLC36FTS05
"Arrived on site for icemaker issues. Removed bin ran diagnostics on optics,with emitter flap closed receiver led blinking reading faulty optics. Ordering new emitter and receiver control; ordrng 1 W10757851 (OPTICS)"
Near Round Rock, TX 78665
Kayman
Job Details:
08/17/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Arrived onsite for refrigerator not making ice. Upon inspection I found the water inlet tube for the ice maker frozen. I went to the bottom of the unit where the water line is and found the waterline for the ice maker kinked. It appears there is also a faulty inlet tube heater malfunction. I new door is required for the repair.
Near Austin, TX 78717
Lou
Job Details:
08/17/2020
REFRIGERATOR KITCHENAID krsc503ess00
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit sitting at the front door and plugged in. When I opened the FC door to test temps, I found it very warm inside and same with the RC. I removed the back panel and tested amp draw to the compressor and got 1.29amps. Compressor was very hot and both the high and low side lines coming out of the compressor were room temp. I checked both evaporators and neither had a frost pattern.No water leaks observed during service, job completed. Unit left unplugged for safety."
Near Georgetown, TX 78633
Lou
Job Details:
08/17/2020
DISHWASHER KITCHENAID KDTE334GPS0
"Arrived on site to inspect dishwasher leaking water at the bottom of the door. Upon further inspection, I removed the outer door panel to inspect the reservoir at the bottom the door in the tub. I placed the unit in diagnostics showing no error codes and tested. Once the water dispensed into the tub and the motor turned on with water moving, I found a small amount of water flowing into the reservoir. Also, I found that the vapor barrier insulation was tucked into the reservoir soaking up the water and eventually dripping onto the floor at the bottom the door. I felt the insulation and it was wet. I advised the customer of my findings and corrected the issue. Retested and inspected the reservoir and no water was overflowing. Reassembled the unit and inspected under the unit and found no other leaks. No water leaks observed at the end of service, job completed."
Near Austin, TX 78701
Leonardo
Job Details:
08/17/2020
DISHWASHER WHIRLPOOL IUD8555DX3
Arrived on site to test unit for unit not working. Test unit and found unit not draining. Cleared drain motor and found glass stuck in drain motor. Removed glass test unit and unit test good.
Near Killeen, TX 76542
Cliff
Job Details:
08/17/2020
WASHER WHIRLPOOL WTW500DW
Arrived on site to diagnose a washer that is not unlocking properly. Found a piece of plastic obstructing lock assembly from moving properly. Once plastic was removed all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78730
Luis
Job Details:
08/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site for no cool. Removed fresh food evaporator cover found oil on manufacture weld joint,diagnosed a refrigerant leak at fresh food evaporator. Ordering evaporator,compressor and a uv drier. Job will need 2HRSKROWI00FL1 ; ordrng 1 2HRS (2 HRS) and 1 W10832994 (COMPRESSOR ) and 1 W10913906 (ACCESS VALVE) and 1 W11116006 (FF EVAP) and 1 WPW10143759 (DRIER UV)"
Near New Braunfels, TX 78132
Noah D
Job Details:
08/17/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Arrived on site to inspect dishwasher for not working, upon inspection found the dishwasher working and no issues. Job complete"
Near Andice, TX 78628
Jonathan S
Job Details:
08/17/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01
"Arrived on site for refrigerator not making ice. Inspected unit and work area. Found ice maker in off position. Turned ice maker on and monitored cycle. Found no water getting to ice maker. Pulled unit out and found water line going to unit kinked. Corrected water line and advanced cycled ice maker. Monitored operation and found ice maker did not fill. Removed water line to ice maker and found ice in assembly fill tube. Removed ice and checked water to unit. Found in off position. Turned water and disconnected fill tube assembled and placed in bucket. Cycled ice maker and found valve working. Installed fill tube assembly and cycled ice maker. Found ice maker filled. All tested good, no water leaks detected."
Near Austin, TX 78717
David S
Job Details:
08/17/2020
COOKTOP WHIRLPOOL WCG97US6HS00
Arrived on site for burners not igniting. I inspected the unit and work area. I found the burners not sparking at all. I replaced the spark module and found the unit still not sparking. I tested voltage to the unit and found good voltage at the main harness plug. I tested voltage at the spark module and found no voltage when calling for spark. I am ordering the main harness W10868533 to complete the repair.. ; ordrng 1 W10868533 (harns-wire)
Near Pflugerville, TX 78660
Paul
Job Details:
08/17/2020
DRYER WHIRLPOOL WED5000DW2
Arrived onsite for a dryer that the previous tech left the vent disconnected and has venting issues causing clothes to not dry. After talking with the customer mr stated the builder checked the vent and there were no restrictions. I tested the dryer with the flex line disconnected and had poor air flow from the blower. I removed the lint screen vent and found it packed with lint causing the air flow issue. I cleaned the duct out and tested the dryer. The unit had good air flow and proper temps. The unit is working as designed. Call complete.
Near Austin, TX 78745
Jacob
Job Details:
08/17/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
Arrived onsite for unit making too much ice. Looked at unit. Found that stop elbow was partially detached. Re attached stop elbow. Tested unit. Unit test good. No leaks at this time. Job complete
Near Round Rock, TX 78681
Kayman
Job Details:
08/17/2020
REFRIGERATOR KITCHENAID KFCS22EVMS0
Arrived onsite for refrigerator no cool in both sections. Upon arrival I found the cooling turned off at the internal control. I turned it on and I found the compressor turning on then back off after about 1 min both ways. I found the start device loose and not seated all the way. I replaced the start device and the compressor kicked on and stayed on. I waited to see if I could see a frost pattern. I noticed the refrigerator and freezer getting noticeably cooler but I could not see a frost pattern at the bottom of the FC evaporator. I could hear the refrigerant moving through the coils. I advised the customer to leave a glass of water in the FC section for 24 hours to see if it freezes. If it does not freeze after 24 hours the unit will need a SS repair. Job complete.
Near Pflugerville, TX 78660
Kayman
Job Details:
08/17/2020
DRYER WHIRLPOOL MGDB755DW3
Arrived onsite for dryer not starting every time. Upon inspection and after putting unit into diagnostics I found a stored error code for stuck key. I cleared the error code and I could not get the unit to recreate any issue. I noticed the clean lent trap light was on but the lent trap was clean. I spoke with customer about cleaning the vents and the last time it was done. I removed the vent hose and inspected for obstructions but found none visible. I recommended cleaning the vent due to the time frame from the last cleaning.
Near Austin, TX 78729
Scott
Job Details:
08/17/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM11
"Arrived on site ,replaced heater and facia with kit . Tested and unit passed diagnostic . No water leaks detected at time of service. Job complete ."
Near Copperas Cove, TX 76522
Al
Job Details:
08/17/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM00
Arrived to install previously ordered parts.Customer advised she had to go out of town on a family emergency and forgot to defrost the unit.Customer needs to defrost the unit before any repairs can be done due to the massive ice buildup
Near China Spring, TX 76633
Jonathan M
Job Details:
08/17/2020
WASHER MAYTAG MVWB765FC3
site for washing machine that wont start a cycle. Inspected unit and work area. Please do not in the service diagnostics and found an F5 E4 (lid not opened between cycles) and F2 E1 UI stuck key) error codes. Cleared error codes and ran unit through an auto test. Unit ran as designed. Took unit out of service diagnostics and attempted to run a normal load without clothes in the unit. Unit beeped at me a soon as I pressed the start button. I tried two more times with the same result. Placing it back into service diagnostics and found the F5 E4 code again. Replaced lid lock assembly and tested unit. Unit ran as designed. Add customer tried two different cycles and the last one was closing it. The unit ran as designed. Call complete.
Near Waco, TX 76711
Jonathan M
Job Details:
08/17/2020
DRYER MAYTAG MEDC465HW0
Arrived on site for dryer thats still not heating. Inspected unit and work area. Removed terminal block cover and tested voltage. Found 61 V going from L1 to L2. Found 117.1 V going from L1 to neutral but only 40.7 V going from L2 to ground. Advised the customer that this is an electrical problem and that theyll need an electrician to come fix the outlet or breaker. Call complete.
Near Hewitt, TX 76643
Jonathan M
Job Details:
08/17/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Arrived on site for refrigerator thats leaking out of the back. Inspected unit and work area. Found water leaking out of the water valve. Replaced water valve and tested unit. Unit is working as designed. Call complete.
Near Woodway, TX 76712
Jonathan M
Job Details:
08/17/2020
MICROWAVE GE JNM1541DM4BB
Arrived on site to install previously ordered parts. Inspected unit and work area. Replaced microwave large bore and lever and tested unit. Unit latched better but found door latch spring had broken inside the door and will need replacement. Ordering door assembly and office will need further authorization for repair and to contact customer when part becomes available. ; ordrng 1 WB56X24439 (door asm)
Near Mart, TX 76664
Jonathan M
Job Details:
08/17/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01
Arrived on site for refrigerator that has low ice production. Inspected unit and work area. Customer advised that the issue now is that the unit is warming up in both sections. Found freezer temperatures around 33°F and refrigerator section around 50°F. Placed unit and diagnostics mowed and checked fans. All fans were running. Tested the unit and the compressor test and found the compressor not running and starting device not starting the compressor. Replaced starting device with truck stock and compressor kicked on immediately. Took amp draw and found compressor only pulling between .530 A and .570 A. Unit will need sealed system repair for for repair. Ordering parts in office will need to contact customer for reschedule date due to out of stock parts.; ordrng 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10466675 (compressor) and 1 WPW10608485 (evaporator)
Near Waco, TX 76712
Jonathan M
Job Details:
08/17/2020
MICROWAVE WHIRLPOOL WMH32519HZ5
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace control panel in PCBI user interface and tested unit. Unit is working as designed. Call complete.
Near Killeen, TX 76542
Cliff
Job Details:
08/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found no filter installed in refrigerator. Advised homeowner ice and water will not work in this unit without the filter installed. Manually cycled icemaker and found no mechanical issues. No further repairs are needed at this time. No leaks were found at time of service.
Near Killeen, TX 76542
Cliff
Job Details:
08/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11
Arrived on site to diagnose a refrigerator with crushed ice clogging dispenser chute. Tested unit and found no mechanical failures at this time. Advised homeowner if crushed ice is primarily used chute will need to be cleaned regularly to prevent clogging. No leaks were found at time of service.
Near Killeen, TX 76541
Al
Job Details:
08/17/2020
WASHER WHIRLPOOL ETW4400WQ1
Arrived to install previously ordered parts.Removed and replaced the temperature and water level switches.Reassembled and unit tested as designed.Job complete
Near Killeen, TX 76549
Al
Job Details:
08/17/2020
WASHER WHIRLPOOL WFW6620HC0
Arrived to inspect washer without power.Confirmed the complaint and put the unit into diagnostics test mode and unit turned on. Customer advised the unit lost power during a recent city wide power outage.Job complete
Near Salado, TX 76571
Tyler
Job Details:
08/17/2020
WASHER WHIRLPOOL WTW8500DC5
"Arrived on site for washer that was giving an F 63, F6 E2, and F to be one error codes all indicating that there was a stuck button on the user interface as well as a miscommunication between the UI in the main control after running a diagnostic test on the UI to see the functionality of each button everything past and so I instead went ahead and replace the main control board I ran multiple diagnostic test on the UI in the functionality of the washer after that and nothing came back with any new issues or air codes. Unit is functioning as designed but I did explain to the customer that if this does happen again we will need to return with Ui panel. Call complete"
Near Temple, TX 76501
Jonathan M
Job Details:
08/17/2020
WASHER WHIRLPOOL WTW2000HW0
Arrived on site for a washer that had a low flow issue. Inspected unit and work area. Placed in in-service diagnostics and had an E1 (low/no fill) error code. Play scene in service diagnostics and tested the water valves. Found water valve buzzing but no water coming in. Checked water line and found the cold water valve at the customers wall not turned on. Turn water on and tested unit again in diagnostics. Unit is working as designed. Went over user care guide with customer and call complete.
Near Mount Calm, TX 76673
Jonathan M
Job Details:
08/17/2020
DISHWASHER WHIRLPOOL WDF130PAHB0
"Arrived on site for a dishwasher that is not latching correctly. Inspected unit and work area. Customer advised that if they push the door in, they can get it to run but if they just close it normally that the unit will not start. Inspected strike and found a strike in properly installed. Re-fit strike onto proper location and tested unit. Unit is working as designed. Placed unit in diagnostics and found no stored error codes. Call complete."
Near New Braunfels, TX 78130
Noah D
Job Details:
08/17/2020
DISHWASHER WHIRLPOOL WDF331PAHS0
"Arrived on site to inspect dishwasher for not operating, upon inspection found the dishwasher running and no issues. Checked wiring and all parts, no problems found. Complete"
Near West, TX 76691
Jonathan M
Job Details:
08/17/2020
WASHER WHIRLPOOL WTW5000DW1
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace secure case, cam, hub, and washplate and tested unit. Ran unit through an auto test in your unit ran as designed. Ran unit through a manual high speed spin and agitation. Unit ran as designed. Had customer put in a load and customer through and nine shower towels into the unit. Ran unit in a normal wash cycle and let unit agitate for five minutes. Unit ran as designed. Please tune in and went drain and spin and ran unit for 10 minutes. Unit went through one light spin and two heavy spin cycles without making a sound. Unit is working as designed. Call complete."
Near New Braunfels, TX 78130
Noah D
Job Details:
08/17/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Arrived on site to inspect fridge for loud operation, upon inspection found the evap making a groaning sound while operating, replaced evap motor and tested. No problems found. Complete"
Near Georgetown, TX 78633
Tyler
Job Details:
08/17/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03
Arrived on site for arrange having you I problems. After running diagnostics I cannot get the air codes to pop up but I was able to determine that because the unit was never connected to Wi-Fi properly it is starting to have software issues but the customers it also stated that at times the oven was turning itself on and whenever they would try to push the buttons on the user interface it would not allow them to always shut off indicating that the user interface is no longer responding to touch as well ; ordrng 1 W11297728 (UI)
Near Canyon Lake, TX 78132
Noah D
Job Details:
08/17/2020
VENTHOOD UNKNOWN UVL6048JSS0
"Arrived on site to inspect hood for flickering lights, upon inspection found the light flicker on low, changed switches and found he same issues. Ordering harness. Office to reschedule ; ordrng 1 RESEARCHHARNESS (RESEARCH HARNESS) and 1 W11360634 (PANEL)"
Near Austin, TX 78702
Jacob
Job Details:
08/17/2020
WASHER MAYTAG MVWB725BW0
Arrived onsite for unit not making noise during cycle. Looked at unit. Found that the bearing has leaked all oil. Rotor needs to be replaced. And hub kit. No issues at this time. Job complete
Near Leander, TX 78641
Jonathan S
Job Details:
08/13/2020
REFRIGERATOR WHIRLPOOL KRFC704FBS01
"Arrived on site for previous diagnosed parts. Unplugged and pulled out unit. Removed front and side UI panel, removed ice chest and water dispenser, dissembled door handle and unplugged and removed door. Installed new left door reinstalled both UI panels, ice chest and water dispenser and door handle, tested unit all operating good. No signs of leaks during service."
Near Round Rock, TX 78681
Paul
Job Details:
08/13/2020
WASHER WHIRLPOOL MVWB765FW0
Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the lid and ran service test 51. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78723
Scott
Job Details:
08/13/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00
"Arrived on site for no cool . Found frost build up on evap ,dampener door stuck closed . Replaced dampener . Unit is making ice . Ran unit thru defrost. All checked normal . No water leaks detected at time of service. Job complete"
Near , TX 78738
Brandon
Job Details:
08/13/2020
REFRIGERATOR KITCHENAID KRFC704FPS04
"Arrived on site for customer complaint of unit not cooling in both sections, found no power getting to compressor, found failed control. Ordering control. ; ordrng 1 W11336586 (CONTROL)"
Near Austin, TX 78757
Scott
Job Details:
08/13/2020
RANGE WHIRLPOOL WFG320M0BW2
"Arrived on site for uneven cooking . Ran temp checks . On a couple cycles unit was normal , other cycles unit temps were way off . Ordering control and sensor . No gas leaks detected at time of service. Call to set return ; ordrng 1 W11113908 (cntrl-elec) and 1 WPW10181986 (sensor)"
Near Austin, TX 78759
Scott
Job Details:
08/13/2020
DRYER WHIRLPOOL WED4815EW1
Arrived on site for no power to dryer . Found pts switch sticking . Replaced switch . All checked normal . Unit is heating properly. No lint build up at time of service . Job complete .
Near Austin, TX 78731
Kevin
Job Details:
08/13/2020
OVEN KITCHENAID KOCE500ESS09
"Arrived on site and inspected microwave and found door switch is stuck and after resetting it is working properly, spoke with customer and explained all functions of microwave and oven no further repair is required at this time, job complete"
Near Austin, TX 78751
Jacob
Job Details:
08/13/2020
REFRIGERATOR FRIGIDAIRE FSC23F7DW5
Arrived onsite for unit not making ice. Looked at unit. Found that ice was frozen to ice maker. Broke off ice. Motor moving once again. Checked spout for any ice clogged. Didnt find much ice clogged. Re plugged ice maker. Unit started working once again. No leaks at this time. Job complete.
Near Leander, TX 78641
Jonathan S
Job Details:
08/13/2020
RANGE WHIRLPOOL WGG745S0FS02
Arrived on site for top burners not light. Performed diagnostics and tested operation. Found no spark from ignitors. Tested switch harness and found harness had disconnected from valve. Corrected harness and tested operation. All tested good.
Near Lago Vista, TX 78645
Lou
Job Details:
08/13/2020
DISHWASHER KITCHENAID KDTE204ESS1
"Arrived on site to install previously diagnosed and ordered part. Due to the sump/motor assembly failure, I removed and replaced the sump/motor assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Bastrop, TX 78602
James
Job Details:
08/13/2020
WASHER MAYTAG MVWB765FW3
Arrived on site and tested operation. Found F7E2 error on memory. Found gear case making a hammering sound in both directions of agitation. Inspected rotor and stator and found rotor bolt loose causing play in rotor. Secured and found gear case still making a hammering sound on agitation and inner shaft has excessive play in it. Unit will need new gear case and slider to repair. Over temp error in drive system causing unit to cancel the cycle before rinse cycle causing no dispense issue of softener. ; ordrng 1 W10734521 (slider) and 1 W11393685 (GEAR CASE)
Near Cedar Creek, TX 78612
Andy
Job Details:
08/13/2020
DISHWASHER GE GDT695SGJ0BB
Arrived on site for dishwasher not operating. Removed failed control and replaced with new. Tested unit and found still not working properly. Called tech line and spoke with Bob and was instructed it sounds like latch issue. Instructed me to test latch at control at J711 connection tan and red wire to wire on either side of tan and red. Tested and found bad latch. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WD21X10490 (latch tub)
Near Lakeway, TX 78738
Leonardo
Job Details:
08/13/2020
COOKTOP JENN-AIR JGCP436HL00
Arrived on site to replace orifice holders. Replac3d holders and screws and found orifice broken when trying to remove to replace to Lp. Will order new Lp conversion W11428599 office to reschedule ; ordrng 1 W11428599 (LP CONVERSION )
Near Pflugerville, TX 78660
Paul
Job Details:
08/13/2020
RANGE WHIRLPOOL WFG320M0BS3
Arrived onsite for a range with a broken door. I found the outer door shattered. I replaced the outer door and installed the name plate. Call complete.
Near , TX 78640
Robert
Job Details:
08/13/2020
RANGE WHIRLPOOL WFE525S0JZ0
"Arrived on site to test unit for oven light not working. Tested unit found bad control board. Replaced control board. Tested unit, unit works good. Job complete."
Near Austin, TX 78705
Kevin
Job Details:
08/13/2020
DRYER WHIRLPOOL WED560LHW1
Near New Braunfels, TX 78130
Noah D
Job Details:
08/13/2020
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived on site to inspect dishwasher for not stopping dish rack while opening, replaced stops and check for functions, no problems found. Complete"
Near Austin, TX 78731
Kevin
Job Details:
08/13/2020
WASHER WHIRLPOOL MHW8630HW0
Near Del Valle, TX 78617
Jacob
Job Details:
08/13/2020
DISHWASHER WHIRLPOOL WDF330PAHS3
Arrived onsite for unit over filling with water. Turned on water. Noticed that water would continue to fill even when unit is off. Found that valve was no good. Replaced valve. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78702
Jacob
Job Details:
08/13/2020
DISHWASHER WHIRLPOOL WDF330PAHW2
Arrived onsite for unit not washing dishes. Tested unit. Found that sump and motor was not working to wash and spray water. Replaced sump and motor. Tested unit. No leaks at this time. Job complete
Near Del Valle, TX 78617
Jacob
Job Details:
08/13/2020
RANGE WHIRLPOOL WFE505W0JS
Arrived onsite for control to unit blinking. Took pictures for POP for unit being under warranty. Looked at unit.
Near New Braunfels, TX 78132
Noah D
Job Details:
08/13/2020
WASHER MAYTAG MHW5630HC0
"Arrived on site to install hose per last visit, installed hose and found no leaks
Near Lakeway, TX 78738
Leonardo
Job Details:
08/13/2020
DISHWASHER WHIRLPOOL KDTM404KPS0
Arrived on site to test unit for unit blinking. Test unit and found unit not getting water. Found line pinched behind unit. Secured water supply line test unit and unit test good job complete no leaks present at this time.
Near New Braunfels, TX 78132
Noah D
Job Details:
08/13/2020
RANGE WHIRLPOOL WFE770H0FZ2
"Arrived on site to inspect oven for not heating, upon inspection found the red wires burnt and shorted, replaced wires and tested. No problems found. Complete"
Near New Braunfels, TX 78130
Noah D
Job Details:
08/13/2020
ICE MACHINE JENN-AIR JIM158XYRS2
"Arrived on site to inspect ice machine for loud draining, installed pump and valve per last visit.No leaks detected. Complete"
Near Johnson City, TX 78636
Brandon
Job Details:
08/13/2020
RANGE WHIRLPOOL KOSE500ESS01
"Arrived on site for customer complaint of unit not working after self clean, found blown thermal fuse, I replaced thermal fuse, unit tested good.
Near Blanco, TX 78606
Brandon
Job Details:
08/13/2020
DISHWASHER AMANA ADB1400AGS1
"Arrived on site for customer complaint of unit not drying, I put unit into diagnostic mode, tested heating circuit, unit tested good. This model does not have sani rinse option, informed customer of drying expectations. Unit working as designed."
Near New Braunfels, TX 78132
Noah D
Job Details:
08/13/2020
DISHWASHER MAYTAG MDB4949SHZ0
"Arrived on site to inspect dishwasher for not cleaning dishes, upon inspection found all functions working correctly, fill, pump and heater worked. No problems found. Found cracked dispenser. Replaced dispenser. Complete"
Near Georgetown, TX 78633
James
Job Details:
08/13/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01
Arrived on site and tested operation. Found WiFi control not registering any WiFi networks and will not connect to a WiFi source. Unit will need new console to repair. Office to schedule return services due to part is expart; ordrng 1 W11297728 (console)
Near Leander, TX 78641
Jonathan S
Job Details:
08/13/2020
MICROWAVE WHIRLPOOL KMHS120ESS09
Arrived on site for microwave fan making noise when turning fan off after previous repair. Performed diagnostics and tested fan operation. Found noise describe is from damper door opening and closing. Informed customer of normal operation and purpose of damper. All tested good.
Near Austin, TX 78717
Kayman
Job Details:
08/13/2020
REFRIGERATOR FRIGIDAIRE FRS26R4CB1
Arrived onsite for visible rust on ice bin / ice maker. Upon inspection I found the ice bin auger very rusty. Will need new ice bin I also found the front of the freezer with what looks like water damage behind the paint i can stick my finger through the corrosion to the foam. Will also need a freezer door. I tested ice maker function and the test passed. Ordering Freezer door (241668150) ice bin (241860803). ; ordrng 1 241668150 (dsp 26door-complet) and 1 241860803 (ice container asm)
Near Austin, TX 78737
Richard
Job Details:
08/13/2020
OVEN WHIRLPOOL WFG540H0ES0
Arrived onsite for the oven leaking gas or carbon monoxide According to the propane company. Upon arrival found that the gas was turned off. Turn gas back on and started to check for leaks and carbon monoxide leaks. I did not find any gas leaks or carbon monoxide leaks. Turned burners on and the front two burners worked just fine and the RR burner worked fine as well. The LR burner and middle burner did not work correctly because they are extremely dirty with grease build up and need to be cleaned. Turned bake on and it worked just fine. After turning all burners and bake off tested for gas leaks and carbon monoxide leaks and found no leaks at all and no signs of carbon monoxide leaks detected. Stove is working good. And no leaks detected.
Near Martindale, TX 78655
Robert
Job Details:
08/13/2020
DRYER MAYTAG MED7230HW0
"Arrived on site to test unit for loud noise. Tested unit found broken blower wheel and nut seized on motor shaft. Replaced motor and blower wheel. Tested unit, unit works good. Job complete."
Near Leander, TX 78641
Lou
Job Details:
08/13/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Arrived on site to inspect refrigerator ice maker not producing ice properly. Upon further inspection, I checked the fill tube and found it frozen. Also found the water dispenser line was frozen again. I removed and replaced the left FC door and using my steamer, I removed the ice build up from the fill tube. Tested the unit and found the valve is not functioning. Removed and replaced the valve and retested ad the unit continues to not dispense water. Removed the filter and the water began to flow. Recommended the customer purchase a new filter. No water leaks observed during service, job completed."
Near Austin, TX 78737
Luis
Job Details:
08/13/2020
REFRIGERATOR WHIRLPOOL KRFC704FSS00
"Arrived on site for over freezing in freezer. Found excessive snow and frost on drawers,checked door seal good,gasket is sealing correctly to cabinet called tech support per tech support ran thermistor test,per tech support unit will need freezer evaporator cover and wire harnessSr#7728535616; ordrng 1 W11204566 (HARNESS )"
Near Pflugerville, TX 78660
Kayman
Job Details:
08/13/2020
COOKTOP WHIRLPOOL WCG97US6HS00
"Arrived onsite for cook top with flame too low. Upon inspection I found right rear burner with low flame on high. I found the valve for that burner not fully rotating. I removed the valve and adjusted the internal spring, reassembled valve and tested unit. Flames are normal and cooktop is functioning as designed at this time. Job complete."
Near Austin, TX 78703
Luis
Job Details:
08/13/2020
FREEZER WHIRLPOOL WZC3115DW01
"Arrived on site for no cool. Pierced low side pressure reading 0 weak frost pattern ordering compressor and a ui drier,job will need 2HRS for repairs; ordrng 1 2HRS and 1 W10913906 (ACCESS VALVE) and 1 WPW10143759 (DRIER UV) and 1 WPW10507886 (COMPRESSOR)"
Near Liberty Hill, TX 78642
David S
Job Details:
08/13/2020
WASHER MAYTAG MVWB955FW0
"Arrived on site for washer not spinning. I inspected the run it and work area. I found error codes F9E1, F9E2, drain errors. I put the unit in a drain cycle and the unit would not drain. I gained access to the drain pump and found no debris in the pump. I found the impeller damaged and not spinning properly. I am ordering the drain pump W10876600; ordrng 1 W10876600 (drain pump)"
Near Austin, TX 78727
Paul
Job Details:
08/13/2020
DRYER AMANA NED4655EW1
Arrived onsite for a dryer not working. Ms stated the unit would tumble but not heat. I found the thermal cut off open. I replaced the thermal cut off and tested the unit. The unit is working as designed and had good air flow. Call complete.
Near Austin, TX 78738
Richard
Job Details:
08/13/2020
OVEN KITCHENAID KEMS309BSS00
Arrived onsite for the oven door with drip stains. During inspection found that there is drip stains on the outer inside glass. Took door off and took apart and cleaned the glass with soap and water and put door back together and installed door. Door looks good and clean. Complete
Near Austin, TX 78730
David Z
Job Details:
08/13/2020
REFRIGERATOR GE ZISP480DXBSS
"Arrived on site to diagnose built in fridge with icemaker / dispenser thats freezing up often. On arrival Was able to see ice buildup in the bottom dispenser hole of the ice bucket where the auger is. Request from the business was to replace icemaker. When I inspected the unit I saw no evidence that the icemaker is over or under producing, nor is it leaking. This fridge is in an office with a good number of employees, and gets heavy usage both for ice and getting in the freezer. The constant usage allows ice to melt and form up into ice blocks in the bottom of the bucket and dispenser chute. I recommended that they empty that ice bucket more often, as they will be fairly often melting ice with large usage. Could not find any failed parts.
Near Austin, TX 78746
Luis
Job Details:
08/13/2020
REFRIGERATOR KITCHENAID KRFC300ESS01
"Arrived on site for food freezing in fresh food. Removed damper cover,unplugged damper,powered unit on fan running with damper door closed,found air leaking around damper housing. Added sealer completely around damper and enclosure. Changed temp setting to +2 and 42"