Service History 1182

Near Little River-Academy, TX 76554
Arthur B.
Job Details: 06/08/2017
WTW4816FW0,Arrived onsite to install parts to top load washer from prior visit's diagnosis. Removed console. Removed control and temp selector switch. Installed new replacements. Reassembled. Calibrated unit. Unit calibrated sucessfully. Tested unit. Unit fills both hot and cold water. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78735
Derek S.
Job Details: 06/08/2017
Arrived on site and replaced the control due to e1f1 error stating defecfive control, verifed operations in service test with no issues, no water leak present at the time of service.
Near Austin, TX 78733
Derek S.
Job Details: 06/08/2017
Near Leander, TX 78641
Jerry C.
Job Details: 06/08/2017
WRX735SDBM00 Whirlpool Refrigerator- no ice and not making ice. Arrived to inspect no ice. I found the ice maker would not cycle and after testing, it intermittently harvested. I replaced the ice maker W10882923 and applied a spacer to the door in the switch area. I verified the replacement cycled and advised the customer to contact us if there are further issues. Operational test good, no leaks observed during service.
Near Austin, TX 78756
Leonardo
Job Details: 06/08/2017
Near Waco, TX 76705
Mike G.
Job Details: 06/08/2017
WTW8240YW0. Arrived on site to install new tub ring and dispenser chedked unit 2 times after replair for water leaks and no leaks found at timeof srv.... Unit checked. Fine at this time......
Near Waco, TX 76705
Mike G.
Job Details: 06/08/2017
WTW8240YW0. Arrived on site to install new tub ring and dispenser chedked unit 2 times after replair for water leaks and no leaks found at timeof srv.... Unit checked. Fine at this time......
Near Waco, TX 76705
Mike G.
Job Details: 06/08/2017
Arrived on site to install new tub ring and dispenser chedked unit 2 times after replair for water leaks and no leaks found at timeof srv.... Unit checked. Fine at this time......
Near Waco, TX 76705
Mike G.
Job Details: 06/08/2017
Arrived on site to install new tub ring and dispenser chedked unit 2 times after replair for water leaks and no leaks found at timeof srv.... Unit checked. Fine at this time......
Near Waco, TX 76705
Mike G.
Job Details: 06/08/2017
Arrived on site to install new tub ring and dispenser chedked unit 2 times after replair for water leaks and no leaks found at timeof srv.... Unit checked. Fine at this time......
Near Waco, TX 76705
Mike G.
Job Details: 06/08/2017
Arrived on site to install new tub ring and dispenser chedked unit 2 times after replair for water leaks and no leaks found at timeof srv.... Unit checked. Fine at this time......
Near Waco, TX 76705
Mike G.
Job Details: 06/08/2017
Near Waco, TX 76705
Mike G.
Job Details: 06/08/2017
Near Austin, TX 78756
Leonardo
Job Details: 06/08/2017
Near Georgetown, TX 78633
Mike C.
Job Details: 06/08/2017
Whirlpool washer WTW6600SW1 Arrived to check unit for a F1 error code. Put unit into diagnostics and found several saved F1 codes for pressure switch failure. Checked pressure hose for any leaks or clogs and none were found. Found control board bad. Installed new control and checked operation, checked good. Checked unit for any leaks and none were found.
Near Jarrell, TX 76537
Arthur B.
Job Details: 06/08/2017
WMH31017AB4 (OTR Microwave),Arrived onsite for customer complaint of microwave not starting. Removed control panel. Found upper interlock was in closed position. Also found 3 way switch and NC switch faulty. Removed faulty switches and installed new replacements. Tested unit. Unit now works as intended. No other issues found at this time.
Near Georgetown, TX 78633
Steve C.
Job Details: 06/08/2017
Near New Braunfels, TX 78130
Daniel A.
Job Details: 06/07/2017
WTW6400SW2 Excessive noise during spin due to defective spin bearing. Replaced upper/lower spin bearing/seal assy nno leaks detected. Normal operation after service. Checked water inlet and drain hoses. No leaks detected
Near New Braunfels, TX 78132
Connor M.
Job Details: 06/07/2017
MVWC400XW0 maytag washer Arrived on site to install parts for repair. Installed GEARCASE, all other parts checked fine. Unit working properly.
Near New Braunfels, TX 78132
Connor M.
Job Details: 06/07/2017
WRF767SDEM01 whirlpool refrigerator Arrived on site to test unit for door issues. Found left door not activating mullion when closed. Found hinge out of place. Adjusted hinge and corrected issue. Left roller with adjusted broken. Ordering for return. KC approved wed6/14 return. Customer requesting pm timeframe
Near Cedar Park, TX 78613
Jerry C.
Job Details: 06/07/2017
Whirlpool Dishwasher- Arrived to instal previously diagnosed and ordered parts. I removed and replaced the pump assembly and verified no leaks. I removed and replaced the racks with the new style and tested. Operational test good, no leaks observed during service.
Near Spicewood, TX 78669
Cliff
Job Details: 06/07/2017
Kitchenaid refrigerator KRFF707ESS00. Arrived on site to diagnose a refrigerator with a no cool condition. Homeowner informed me house was hit by lightning directly prior to the refrigerator failing. Found inverter control for compressor is shorted out, and there is a high likelyhood of multiple computers in the unit that are damaged due to a power surge. Homeowner declined repairs on the unit and is looking into replacement.
Near New Braunfels, TX 78130
Connor M.
Job Details: 06/07/2017
WDF760SADM2 whirlpool dishwasher Arrived on site to test unit for leaking from the bottom. Found water dripping from sump when unit is running. Will need to replace sump. Customer leaving state until July. Scheduled for July 3rd.
Near New Braunfels, TX 78132
Daniel A.
Job Details: 06/07/2017
Wmh32519fs0 whirlpool microwave shutting down after start button pressed. Defective monitor interlock switch. Verified high voltage operation. (Transformer /capacitor/diode/magnetron). Replaced monitor switch. Normal operation after service
Near New Braunfels, TX 78132
Daniel A.
Job Details: 06/07/2017
Near Austin, TX 78745
Derek S.
Job Details: 06/07/2017
Arrived on site to check unit for not starting cycle. I found lid switch faulty mechanical failure, I replaced the lid switch and verifed unit operations with no issues, no water leak present at the time of service
Near Canyon Lake, TX 78133
Connor M.
Job Details: 06/07/2017
MFI2269VEW maytag refrigerator Arrived on site to complete repair for frost in unit. Defrosted drawers and drain tube. Installed drain tube kit. Unit working properly, no leaks detected. Collected deductible via check.
Near Marble Falls, TX 78654
Jerry C.
Job Details: 06/07/2017
Whirlpools Washer- Arrived to instal previously diagnosed and ordered part. I removed and replaced the dispenser and sensor assembly. I re-leveled the unit and tested in service test mode. The machine appeared to operate as designed and there were no stored error codes. Operational test good, no leaks observed during service.
Near Austin, TX 78744
Derek S.
Job Details: 06/07/2017
Arrived on site and replaced the control due to short not allowing unit to power on, calibrated new control and verifed operations in service test with no issues, no water leak present at the time of service.
Near Austin, TX 78738
Cliff
Job Details: 06/07/2017
Whirlpool dishwasher WDF540PADM2. Arrived on site to diagnose a dishwasher that will not turn on. Found main power was not fully connected at junction box under dishwasher. Rewired unit properly and tested unit. Found all is functioning properly at this time. No leaks found at time of service.
Near Austin, TX 78744
Derek S.
Job Details: 06/07/2017
Arrived on site to repair unit for noise I found the pulley was slightly noisier than usual replace the pulley and verified operation removed a tiny piece of sheet rock from the doctor as well dryer and duct are free of Lent and the unit is working as designed
Near Spring Branch, TX 78070
Connor M.
Job Details: 06/07/2017
MVWB700VQ0 maytag washer Arrived on site to test unit for loud operation. Found shaft bent and bearings loud, off balance load every cycle. This has cracked the tub. Will replace tub to take care of cracks and bearings. Office to schedule directly.
Near Bee Cave, TX 78738
Cliff
Job Details: 06/07/2017
Whirlpool cooktop WCG97US6DS00. Arrived on site to diagnose a cooktop that smells like gas when not in use. Found all Machine pipe threaded connections under unit were not sealed during installation. Sealed all connections to wall and tested unit. Found all is functioning properly at this time. No gas leaks found after service.
Near Buda, TX 78610
Carlos G.
Job Details: 06/07/2017
Near Cedar Park, TX 78613
Jerry C.
Job Details: 06/07/2017
KitchenAid Refrigerator- Arrived to instal previously diagnosed and ordered parts. I removed and replaced the door gasket after heat forming the replacement to remove the shipping folds. I removed and replaced the ice box gasket and verified correct sealing. I removed and installed the paddle and micro switch and tested. The sealing issues appear to have been corrected and the dispenser worked as designed. Operational test good, no leaks observed during service.
Near Georgetown, TX 78633
Mike C.
Job Details: 06/07/2017
Whirlpool Refrigerator WRS325FDAB06 Arrived to find the right door sitting lower than the left. Raised the right door until the two aligned. Checked operation and unit checks good. Checked unit for any leaks and none were found.
Near Temple, TX 76504
Arthur B.
Job Details: 06/07/2017
WRT311FZDB00,Arrived onsite for customer complaint of top mount refrigerator getting frost on upper right front of RF section. Found liner and cabinet wrapper with gap. Used clear silicone to seal up gap. Used heat gun to adjust door seal. Door now seals well to cabinet. No other issues found. No water connections to unit at time of service.
Near The Hills, TX 78738
Cliff
Job Details: 06/07/2017
Kitchenaid dishwasher KDTE704DSS0. Arrived on site to replace control panel for dishwasher. Replaced part and tested unit. Found all is working properly at this time. No leaks found at time of service.
Near New Braunfels, TX 78132
Connor M.
Job Details: 06/07/2017
KDTE254ESS0 kitchenaid dishwasher Arrived on site to test unit for wash quality issues and KICKPLATE issues. Found error code for incoming water temp too low. Checked water supply, water only reached 110f after five minutes. Instruct customer to increase water temp at water heater. All functions working properly. Replaced screw on kick plate. No leaks detected.
Near Belton, TX 76513
Arthur B.
Job Details: 06/07/2017
MDB4949SDM3,Arrived onsite for customer complaint of dishwater not getting water. Tested unit. Found hose connected to pump and sump torn causing leak. Removed sump and motor and installed new replacement. Retested unit. Unit now fills,washes, drain and heats with no issues. All water connections were dry at time of service.
Near Austin, TX 78732
Cliff
Job Details: 06/07/2017
Whirlpool refrigerator WRF757SDEM01. Arrived on site to replace the main control, UI, and RC wiring harness for refrigerator. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks found at time of service.
Near Georgetown, TX 78633
Mike C.
Job Details: 06/07/2017
Whirlpool Microwave WOC54EC0AS00 Arrived to install new magnetron and inverter on unit. Checked operation and unit checks good.
Near Canyon Lake, TX 78132
Connor M.
Job Details: 06/07/2017
WCG51US0DS00 whirlpool cooktop Arrived on site to test unit for burner issues. Found burners regulating properly but needed to be adjusted on the low end. Adjusted burners and instruct on proper function. Job completed.
Near New Braunfels, TX 78132
Daniel A.
Job Details: 06/07/2017
DE482 Dryer not heating. Verified voltage. Verified proper venting. Defective black wire to terminal supplying voltage to heater. Removed and repaired defectivcwure and reinserted into heater terminal. Checked proper cycling if heater and thermostats. Normal operation after service
Near Liberty Hill, TX 78642
Mike C.
Job Details: 06/07/2017
Whirlpool Dishwasher WDF320PADS3 Arrived to check unit for not filling with water. Found float switch stuck in a raised position from a lid that had gotten stuck under it. Removed lid and checked operation, checked good. Checked unit for any leaks and none were found.
Near Liberty Hill, TX 78642
Mike C.
Job Details: 06/07/2017
Near Austin, TX 78717
Jerry C.
Job Details: 06/06/2017
Maytag Refrigerator- Arrived to inspect ice in bottom of fc. I found the drain assembly had plugged and required replacement with the new style drain. I removed the existing and installed the replacement and tested. I removed the ice from the evaporator drip pan and verified all ice was gone. I leveled the unit and squared the cabinet. Operational test good, no leaks observed during service.
Near Austin, TX 78717
Jerry C.
Job Details: 06/06/2017
Whirlpool refrigerator- Arrived to instal previously diagnosed and ordered part. I removed the faulty tube and installed the replacement. I tested the unit and it worked as designed with no leaks. Operational test good, no leaks observed during service.
Near Lakeway, TX 78734
Cliff
Job Details: 06/06/2017
Kitchenaid refrigerator KSSO48FMX01. Arrived on site to diagnose a refrigerator that is not cooling properly. Found main control board and shorted out and causing user interface to blink and evap fan to cut on and off and sequence with user interface. Replaced control board and tested unit. Found all is functioning properly at this time.
Near Bastrop, TX 78602
Carlos G.
Job Details: 06/06/2017
Near Bastrop, TX 78602
Carlos G.
Job Details: 06/06/2017
Near Lakeway, TX 78738
Cliff
Job Details: 06/06/2017
Kitchenaid trash compactor KUCS03FTSS3. Arrived on site to replace drive gear for trash compactor. Replaced gear and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78726
Jerry C.
Job Details: 06/06/2017
Whirlpool Dishwasher- Arrived to instal previously diagnosed and ordered part. I removed and replaced the dispenser assembly and tested the unit. I filled it with rinse agent for the customer and verified operation. Operational test good, no leaks observed during service.
Near Elgin, TX 78621
Carlos G.
Job Details: 06/06/2017
Near Elgin, TX 78621
Carlos G.
Job Details: 06/06/2017
Dishwasher/ Arrived on site e and checked the unit for not draining properly. Checked components and found a clogged drain. Unclogged drain. Ran test cycle and all checks ok now. No water leaks present after service. Job complete.
Near Manor, TX 78653
Carlos G.
Job Details: 06/06/2017
Dryer/ checked components and found a faulty heater element. Removed and replaced element. Ran test cycle and all checks ok now. Job complete.
Near Austin, TX 78738
Cliff
Job Details: 06/06/2017
Kitchenaid refrigerator KRMF706ESS01. Arrived on site to diagnose a refrigerator with a no ice condition. Found e2 icemaker error code, indicating motor position failure in icemaker. Also noted icemaker would only rotate 1/4 of the harvest cycle and stop. Unit wil, need new icemaker to complete repairs.
Near Manor, TX 78653
Carlos G.
Job Details: 06/06/2017
Dishwasher/ Arrived on site and checked the unit for not draining properly. Ran test cycle and found a faulty pump and motor and seperator. Normal wear and tear. Office to order parts for return visit. Rescheduled per Shana.
Near New Braunfels, TX 78130
Daniel A.
Job Details: 06/06/2017
Amana/whirlpool electric range AER6303MFS. unit not heating surface elements or oven not heating. Insufficient voltage. 240 volts across legv1. 0 volts leg 2. Requirement 120 v leg 1. 120 v leg 2. 240 v across both legs if voltage constant
Near Austin, TX 78703
Derek S.
Job Details: 06/06/2017
Arrived on site and replaced the water valve due to mechanical failure causing long fill and unit to not start, verified operations on service test with no issues, no water leak present at the time of service. Collected balace of 211.09
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 06/06/2017
MEDC200XW2,Arrived onsite for customer complaint of dryer with long drying times. Tested unit. Found house vent is located on outside of house. Found restricted air flow. Advised customer, without proper air flow unit will not circulate properly. Advised customer to have hluse venting cleane out. Customer is renting property. Customer will contact managment company. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78753
Carlos G.
Job Details: 06/06/2017
Near Bee Cave, TX 78738
Cliff
Job Details: 06/06/2017
Kitchenaid microwave/oven combo KEMS308SBL04. Arrived on site to replace take element for Oven. Replaced element and tested unit. Found all is functioning properly at this time.
Near Leander, TX 78641
Wesley
Job Details: 06/06/2017
M: WFG320M0BW0 S:VE62179850 Arrived on site and found shorted oven sensor causing f3 and no operation. Replaced sensor with prescreened part. Unit now operates as designed. No leaks at time of service.
Near New Braunfels, TX 78130
Daniel A.
Job Details: 06/06/2017
WFW8540FW0 Washer not spinning water out of clothes effectively. Replaced defective ACU. Unable to reach high speed due to washer attempting to balance a balnced load. Excessive detergent spill when poured into dispenser housing. Replaced detergent housing. Normal operation. Checked water inlet and rrain hoses. No keaks detected
Near Killeen, TX 76542
Arthur B.
Job Details: 06/06/2017
WTW8500DC0,Arrived onsite for customer complaint of top load washer getting error code F5E3 (Lid Open Error). Ran diagnostics and confirmed error code. Found lid latch making ticking noise. Removed top and removed faulty lid latch assembly. Installed new replacement. Reassembled. Ran test 052. Tested completed sucessfully. No other issues found at this time. All water connections were dry at time of service.
Near Dripping Springs, TX 78620
Cliff
Job Details: 06/06/2017
Kitchenaid refrigerator KRMF706ESS01. Arrived on site to diagnose a refrigerator with doors that are not closing properly. Found after install the right side RC door was not installed properly on self closing hinges. Reinstalled door to proper position and leveled unit. Found all is functioning properly at this time. No leaks found at time of service.
Near Lakeway, TX 78738
Jerry C.
Job Details: 06/06/2017
Whirlpool Dishwasher- Arrived to inspect washability, drying issues and long run times. I found the unit had no stored error codes and completed service test mode with no additional errors stored and very good water flow. I verified heater operation and a cold amp draw of 7.7 amps which is acceptable and expected. I discussed the customer's use and they have city water and pre-rinse thoroughly. I advised the customer that the amount of oils on the load is low and to use less detergent, they are currently using high concentration enzyme based detergent tablets and there are signs of foaming during the cycle. I recommended one tablespoon of detergent for their use, and to use a bleach based detergent if there is hazing on glasses. The drying issue is due to lack of rinse agent utilization and I recommended rinse agent at a setting of 2-3. I discussed the absolute importance of purging the cold water from the hot water supply by running the hot water in the sink until it reaches its maxim
Near Canyon Lake, TX 78133
Daniel A.
Job Details: 06/06/2017
Whirlpool Washer WFW9050XW00 - LOUD SQUEAKING NOISE DURING SPIN CYCLE AND THE DRAWER NEEDS HARDWARE- DA there 6/5 MON, 16:47 to 16:47, Excessive vibration/squeaking. Tightened bolts to counterweight. Installed pads for cabinet supprt and screws to retain cabinet to base pedestal. Ran wash cycle. Checked water inlet and drain hoses. No leaks detected. Normal operation after service
Near New Braunfels, TX 78130
Daniel A.
Job Details: 06/06/2017
KitchenAid Fridge KRMF706ESS01 - Alarm going off-RANDOMLY, doors not shutting PROPERLY-BOTH DRAWERS - DA there 6/5 MON, 9:04 to 9:42, Door open light stays on vontinous. Right side pantry drawer not closing fully. Replaced refrigerator pantry bottom. Verified door closure. Normal operation after service, Job Cmpltd, saved tckt [SdLink\153379b.png] (via SDM) W10802390 (FLOOR)WP12466104 (SWITCH)
Near San Marcos, TX 78666
Diego G.
Job Details: 06/06/2017
Kitchenaid Fridge - WRV986FDEM01 - leaking water from ice and water dispenser when door open and closes - Arrived on site. Replaced adapter kit icemaker and valve. All functions tested OK. No leaks present. Job complete, W10864518 (adapter), W10917790 (ICEMAKER)
Near San Marcos, TX 78666
Diego G.
Job Details: 06/06/2017
Kitchenaid Fridge - WRV986FDEM01 - leaking water from ice and water dispenser when door open and closes - Arrived on site. Replaced adapter kit icemaker and valve. All functions tested OK. No leaks present. Job complete, W10864518 (adapter), W10917790 (ICEMAKER)
Near Austin, TX 78737
Diego G.
Job Details: 06/06/2017
KitchenAid Refrigerator KRMF706ESS01 - WHEN GO TO DOOR TO FILL ICE AND WATER. LEVER IS GETTING STUCK. SPILLING EXTRA ICE AND WATER OUT - , Arrived on site. Check for dispenser issues. Found lever getting stuck. Will need switch, control and harness to repair unit. Rescheduled for 6/5/17 per shana. Cust requesting morning if possible. , ordrng 1 W10712476 (HARNESS) and 1 W10894103 (DISPLAY) and 1 W11087492 (SWITCH). replaced parts. now tests ok.
Near Austin, TX 78737
Diego G.
Job Details: 06/06/2017
KitchenAid Refrigerator KRMF706ESS01 - WHEN GO TO DOOR TO FILL ICE AND WATER. LEVER IS GETTING STUCK. SPILLING EXTRA ICE AND WATER OUT - , Arrived on site. Check for dispenser issues. Found lever getting stuck. Will need switch, control and harness to repair unit. Rescheduled for 6/5/17 per shana. Cust requesting morning if possible. , ordrng 1 W10712476 (HARNESS) and 1 W10894103 (DISPLAY) and 1 W11087492 (SWITCH). replaced parts. now tests ok.
Near New Braunfels, TX 78132
Diego G.
Job Details: 06/06/2017
Whirlpool Refrigerator WRX735SDBE00 - Fridge IM door is not closing properly; Water dispenser is ripping. - Arrived on site. Replace refrigerator door waterline and UI. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 06/06/2017
Whirlpool Refrigerator WRX735SDBE00 - Fridge IM door is not closing properly; Water dispenser is ripping. - Arrived on site. Replace refrigerator door waterline and UI. All functions tested OK. No leaks present. Job complete
Near Austin, TX 78737
Diego G.
Job Details: 06/06/2017
Whirlpool Dishwasher WDT780SAEM0 - STOP WASHING SOAP LEFT ON DISHES WILL NOT RUN A CYCLE HANDLE BROKE OFFNOT USING RINSE AID - DG there 6/5 MON, 11:54 to 12:26, Arrived on site. Checked for performance issues. Ran diagnostics,found error code f8e1 for slow drain. Found filter clogged. Cleaned filter, all functions tested OK. Instructed customer to run vinegar once a month to break down calcium buildup. No leaks present. Job complete
Near Austin, TX 78737
Diego G.
Job Details: 06/06/2017
Whirlpool Dishwasher WDT780SAEM0 - STOP WASHING SOAP LEFT ON DISHES WILL NOT RUN A CYCLE HANDLE BROKE OFFNOT USING RINSE AID - DG there 6/5 MON, 11:54 to 12:26, Arrived on site. Checked for performance issues. Ran diagnostics,found error code f8e1 for slow drain. Found filter clogged. Cleaned filter, all functions tested OK. Instructed customer to run vinegar once a month to break down calcium buildup. No leaks present. Job complete
Near Taylor, TX 76574
Joseph C.
Job Details: 06/06/2017
Whirlpool Dishwasher WDF320PADB3 - dw heated dry not working - DOES USE RINSE AID - UNIT DOES DRAIN - DISHES ARE CLEAN - JD there 6/5 MON, 15:46 to 16:32, Arrived on site for "heated dry not working" complaint. Inspected unit and found that only plastic was not drying. This is common for dishwashers. Unit is performing as designed. No leaks detected, at time of service., Job Cmpltd
Near Pflugerville, TX 78660
Joseph C.
Job Details: 06/06/2017
WDF520PADM7 Whirlpool Dishwasher - NOT DRYING WELL - SOME HEAT - SMALL AMOUNT OF WATER IN THE BOTTOM OF THE UNIT - COMPLETES CYCLES - D there 6/5 MON, 12:25 to 12:48, Arrived on site for "not drying well/ some heat with small amount of water left at bottom" complaint. Inspected unit and ran diagnostics. Found unit to performing as designed. No leaks detected, at time of service. Instructed customer to use rinseaid and get water hot, at sink, before starting washes., Job Cmpltd
Near Pflugerville, TX 78660
Joseph C.
Job Details: 06/06/2017
MVWB765FW1 Maytag Washer - THERES A CRACK NEAR WHERE THE GLASS MEETS THE FRAMING OF LID - JD there 6/5 MON, 11:01 to 11:42, Arrived on site for "cracked top lid frame" complaint. Inspected unit and found door lid cracked. Removed and replaced door lid. Unit is performing as designed. No leaks detected, at time of service. , Job Cmpltd
Near Austin, TX 78723
Joseph C.
Job Details: 06/06/2017
Whirlpool Microwave WMH31017FB0 - scratched front door - Arrived on site for "scratch on upper left front of microwave door" complaint. Inspected unit and did find scratch located on upper left part of door front. W10889333 (door). Removed and replaced door with one provided. Unit is performing as designed., Job Cmpltd
Near Austin, TX 78731
Paul
Job Details: 06/06/2017
Whirlpool Refrigerator - WRX735SDBM04 - LEAKING FROM DISPENSER - PR there 6/5 MON, 14:10 to 14:31, Arrived onsite for the refrigerator with a leaking dispenser. Found out that the line to the quick disconnect at the top of the refrigerator door wasn't completely pushed in the fitting causing the issue. I also put the leveling feet down for the customer. Call complete
Near Austin, TX 78750
Paul
Job Details: 06/06/2017
Kitchenaid Oven KODE500ESS02 - "GLASS ON UPPER OVEN DOOR APPEARS TO HAVE A SEAL LEAK AND IS DISCOLORED WITH DARK STREAKS INSIDE" - PR there 6/5 MON, 11:37 to 13:55, Arrived onsite for the upper oven with a seal leak and product running down the glass. I found stains on the inside of the inner door glass. I removed the door and removed the glass and cleaned the inside of the glass. Went over cleaning instructions with Mr. Call complete
Near Austin, TX 78750
Paul
Job Details: 06/06/2017
Whirlpool Washer WFW75HEFW0 - Washer door glass exploded out//DURING CYCLE - Arrived onsite for the washer with the door glass broken. I verified the broken glass. I removed the door and vacuumed up all of the broken glass out of the machine and off the floor. Replaced the door glass WPW10607723 and ran the quick diagnostics test. Unit is working as designed. There were no water leaks present and all water connections were dry at the time of service., Job Cmpltd
Near Austin, TX 78759
Paul
Job Details: 06/06/2017
Whirlpool Washer WTW4816FW1 FILLS BUT VERY SLOWLY-TAKES 15MIN TO FILL//CYCLES PROPERLY AND COMPLETELY-JUST VERY SLOW - PR there 6/5 MON, 9:35 to 10:01, Arrived onsite for the washer not filling very fast. I ran the machine thru auto diagnostics and the machine filled as designed. I did notice that the hot water valve filled a little slower than the cold valve. The home was built in 1986 and it does not have a water softener. I explained to the customer that the hot water lines can get built up with lime scale and that causes restriction leading to pressure drop in the line. I advised the customer to install a water softener or call a plumbing company to clean the lines out. There were no water leaks present at the time of service., Job Cmpltd
Near Austin, TX 78758
Paul
Job Details: 06/06/2017
KitchenAid Dishwasher KDTE104DSS1 - UNIT IS LEAKING - 6/5/17 9:15: PR there 6/5 MON, 8:24 to 9:13, Arrived onsite for the dishwasher leaking. I found that the leak had been coming from the overflow switch housing but it was not leaking at this time. The nut was only finger tight. I removed the nut and rubber washer and cleaned the area. I reinstalled the washer and tightened the nut. I found the filter completely stopped up with debri. I cleaned the filter and tested the machine. Unit is working as designed and there were no leaks present at the time of service., Job Cmpltd
Near Cedar Park, TX 78613
Wesley
Job Details: 06/06/2017
Whirlpool Dryer WED7300DW1 taking too long to dry.Dryer is not Drying/has Long Dry Times - WP there 6/5 MON, 14:17 to 15:09, Arrived on site and tested unit for failure. Still has symptom of blocked vent. No detectable flow outside. Unit itself operating properly. Advised customer on service meeded to ensure good dry time. All else checks good. , Job Cmpltd, saved tckt
Near Austin, TX 78717
Wesley
Job Details: 06/06/2017
Whirlpool Refrigerator WRS586FIEM01 - Doors Not Aligned//RIGHT IS LOWER THAN LEFT - 6/5/17 11:14: WP there 6/5 MON, 10:36 to 11:04, Arrived on site and found unit operating as designed. Adjusted and aligned doors for optimal cosmetic and structural appeal. Seal checks good. No leaks at time of service. , Job Cmpltd
Near Cedar Park, TX 78613
Wesley
Job Details: 06/06/2017
Whirlpool Refrigerator WRF736SDAM12 - Still not cooling,still getting ice build up.MILK AND ORANGE JUICE WENT BAD - Arrive on site for no cool and fresh food section and noise in the freezer section found that the defrost by the metal is not allowing the defrost cycle to take place. Defrosted evaporator and will order new motor which comes with the bimetal.defrosted evap. Replaced evap harness. Tested unit. All checks good. No leaks at time of service. Unit operating as designed . WPW10514110 (EVAP MTR)
Near Leander, TX 78641
Wesley
Job Details: 06/06/2017
Whirlpool Dishwasher WDF520PADM7 - WON'T START//OUTLET IS OKAY - UNIT WON'T START - 6/5/17 9:14: WP there 6/5 MON, 8:50 to 9:05, Arrived on site for no function. Found valtage at outlet. Found power at block with poor connection. Resecured connection at block allowing unit to operate. All checks good. No leaks at time of service., Job Cmpltd
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 06/06/2017
Maytag Dryer - MDE2706AYW - MAKING SQUEALING NOISE - DOESN'T STOP WHEN UNIT GETS HOT - NB there 6/5 MON, 15:30 to 17:14, arrived on call for dryer making squealing noise, found noise is coming from the rollers and idler. 2 WP37001042 (ROLLER)s 1WP37001287 (IDLER)
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 06/06/2017
KitchenAid Oven KOST100ESS00 - UNIT WENT TO PREHEAT AND THEN UNIT COMPLETELY SHUT DOWN - NB there 6/5 MON, 14:00 to 15:11, Arrived on call for customer put unit in preheat and then just completely shut down, found no power where wip connects to the control from black to white on p8 of the main board and panel fuse us good but still no power at panel fuse, found at electrical box the hot wire connection is melted, customer to contact electrician, also customer to leave power shut off to oven until repaired by electrician., Job Cmpltd
Near Round Rock, TX 78664
Tony
Job Details: 06/06/2017
Whirlpool washer - GSQ9669LG1 - error code f70 f71 - Arrived on call for washer not starting and jus making a humming noise, found that capasitor is melted and motor is just humming and has a burn smell, will need motor and capasitor, skyped office parts and talked to shana and will reschedule for 6/6/17, left unit unplugged and no water leaks at time of call., ordrng 1 WP8529935 (motor-drve) and 1 WP8572720 (capacitor. Replaced parts. unit now tests ok.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 06/06/2017
whirlpool microwave - WMH73521CS4 - LIGHT UNDER THE UNIT ISN'T WORKING-MISSING A SCREW ON THE LIGHT COVERLIGHT UNDER THE UNIT ISN'T WORKING-MISSING A SCREW ON THE LIGHT COVERLIGHT UNDER THE UNIT ISN'T WORKING-MISSING A SCREW ON THE LIGHT COVER - Arrived on call for light under microwave not working and light cover is missing screw., lower light cover already had screw and hole on right hand side should not have screw this is normal, instructed customer that light under microwave is not covered under warranty, instructed customer to purchase a 40 led dimmer bulb from hardware store the factory bulbs do no have that long of a life span, also customer stated that display goes dim intermittenly when not in use which is normal this is a energy saving feature, no parts needed customer will purchase led dimmer bulb 40 watt from hardware store., call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 06/06/2017
Whirlpool Refrigerator WRF757SDEM01 - Buzzing NOISE CONSTANT//WHEN YOU OPEN FREEZER IT'S VERY LOUD//SEEMS TO COOL PROPERLY - WP there 5/30 TUE, 9:13 to 10:39, Arrived on site and found ice build up indicating defrost failure. Exposed evap. Found heater ohms at 30.4 ohms found only 10v to heater during forced defrost. Ordering control and harness to repair. Defrosted unit. No leaks at time of service. , ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (HARNESS) - Replaced parts, checks ok .
Near Bertram, TX 78605
Thomas L.
Job Details: 06/06/2017
Whirlpool Dryer NED4655EW0 // BAD SMELL DURING OPERATION // 6/5/17 12:08: WL there 6/5 MON, 9:20 to 10:10, Arrived on site or bad odors during operation. Tested unit disconnected from the house venting. Found no issues or unusual odors. The unit has had almost no use and the customer is just smelling the heating element newness. Unit is brand-new and clean
Near Bertram, TX 78605
Thomas L.
Job Details: 06/06/2017
Amana Washer - NTW4516FW1 - WILL NOT TURN ON - THERE IS POWER - CONTROL PANEL NO LIGHTS AND WILL NOT WORK - NOT DRAINING - WL there 6/5 MON, 9:18 to 10:00, Arrived on site for no operation. Found power to control but not through control. Replaced control W10914909 and ran calibration mode. Ran step two and step three and all operations were normal. All water connections were dry., Job Cmpltd
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/06/2017
Whirlpool Refrigerator WRS571CIDM01 - Refrig IM has low ice production after IM replacement - WL there 6/5 MON, 7:56 to 8:50, Arrived on site for low ice production. Tested icemaker operation and diagnostics and icemaker cycled correctly. Tested icemaker fill cycle in diagnostics and it performed correctly. Found temperature at 1° in freezer compartment at all functions were normal at this time.Contacted manufacturer and spoke with Butch . Informed manufacturer of my findings and it was determined that the icemaker is performing properly.
Near Cedar Park, TX 78613
Steve C.
Job Details: 06/06/2017
Whirlpool Oven WOD51EC0AS04 - temperature setting, always high and burns food - there is damage to the unit - SK there 6/5 MON, 16:12 to 16:52, Arrived on site to replace the control and both sets are for the upper and lower ovens. Replaced all parts and tested unit. Unit heat and works properly. Also instructed customer how to use the calibration., Job Cmpltd,