Near Leander, TX 78641
Lou
Job Details: 01/27/2019
RANGE WHIRLPOOL WFG320M0BS3 "arrived on site to inspect range oven light. Upon further inspection, I found that the light bulb had burnt out. Also found a small amount of cooking grease on the bulb which could have caused the bulb to burn out. I am ordering a light bulb and will return with prescreened parts. Scheduled return service for 01/29/19. No gas leaks detected during service.; ordrng 1 W10888179 (bulb-light)"
Near New Braunfels, TX 78130
Robert
Job Details: 01/27/2019
WASHER WHIRLPOOL WTW5550SQ0 Arrived on job for complaints of shaking. Found basket off center causing shaking
Near Silverado Mobile Home Park, TX 78660
Wesley
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and found freezer temp at 38f with working fan and no frost pattern. Amp draw low during cycling compressor. Diagnosing as leak in sealed system. ; ordrng 1 2HOURS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (COMPRESSOR ) and 1 WPW10143759 (UV DRIER)
Near Taylor, TX 76574
Jerry C.
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 WDTA50SAHZ0 Arrived to inspect no water. I found the issue was with the unit not circulating. The control was sending voltage to the sump motor at all times the pilot relay was engaged. Office to order control and the sump will require installation with the control. No leaks observed during service.; ordrng 1 W11305297 (CONTROL)
Near Buda, TX 78610
Kevin
Job Details: 01/27/2019
DRYER MAYTAG MEDC215EW1 "Arrived on site and found cut off has failed, after replacing it function has returned to dryer. Customer has recently had vent cleared. No lint found in dryer at time of service, job complete."
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/27/2019
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site. Check for no ice issues. Found loose connection at circulating pump. Reconnected connector and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/27/2019
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site. Check for no ice issues. Found loose connection at circulating pump. Reconnected connector and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/27/2019
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site. Check for no ice issues. Found loose connection at circulating pump. Reconnected connector and cycle, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78736
Leonardo
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for unit leaking. Test unit and found leak coming from float assembly due to nut not tighten enough. Tighten nut and unit stopped leaking. Also found valve staying open letting water coming in even after turning power of to unit and opening the door. Will need new W11305297 control board and latch WPW10653840. Customer does not want us to replace parts at this time he wants a new unit and said he will call the place of purchase or whirlpool to get a new machine. He also said floor was damaged that floor was sticking up just a little took picture but can’t really tell the wood is sticking up hard to see I could feel a little different on the wood. Turned water off to unit and advised customer not to use the unit job complete.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 01/27/2019
DISHWASHER KITCHENAID KDTE204ESS4 "Arrived on site for dishwasher leaking water. Spoke with customer on issue with unit. Removed kick plate and inspected for traces of water. Found no water marking underneath sump area. Found unit fall under service pointer W10914584C. Removed unit to gain access to upper track. Removed track and installed new. Per diagnostics mode, no error codes. Checked for hot temperatures at end of test cycle. All tested good, no water leaks present."
Near Austin, TX 78748
Kevin
Job Details: 01/27/2019
MICROWAVE WHIRLPOOL WMH31017FS "Arrived on site and inspected microwave and found cams are missing From interlocks and there is no power showing. Parent control panel peg is broken on the lower right corner. Rebuilt door switch assemblies and microwave still has no power. Microwave was shorted when switches failed, will need to bring back switch assemblies, control board and control panel, and heating components in order to ensure repair is complete on the next visit; ordrng 2 W10156812 (spring)s and 1 W10832024 (thrmst-fix) and 1 W10850446 (capactr-mg) and 1 W10886077 (diode) and 1 W10892389 (cntrl-elec) and 1 W10918928 (panl-cntrl) and 1 WPW10693025 (magnetron)"
Near Hutto, TX 78634
Tyler B.
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived back on site for control replacement. Replaced and Testd good no leaks on site
Near Cedar Park, TX 78613
Lou
Job Details: 01/27/2019
DRYER WHIRLPOOL WED70HEBW0 "arrived on site to inspect dryer no operation. Upon further inspection, I turned the unit on and it came on. The customer advised that when he went to turn the unit on, the drum did not turn and the unit made a humming noise. I removed the top and front panels and when I removed the lint duct assembly and found a large amount of lint debris built up in the lint duct assembly and a large amount of lint debris in the blower wheel area. I cleaned the lint from the unit and tested and it operated as designed. No lint at the end of service, job completed."
Near Austin, TX 78702
Leonardo
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL WDF310PAAS4 Arrived on site to test unit for not heating. Found broken heating element. Replaced element . Test unit after replaced element and element turning on no leaks present job complete.
Near Austin, TX 78757
Tyler B.
Job Details: 01/27/2019
WASHER WHIRLPOOL WFW7590FW0 Arrived on site for unit no spinning. Found user not adding enough to wash. Also stated unit doesn't power on but these units turn knob to power on . No leaks on site
Near Hutto, TX 78634
Tyler B.
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on sote for unit not drying dishes. Found control not sending voltage to heater, replaced control and tested good. No leaks on site"
Near Kyle, TX 78640
Kevin
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM01 "Arrived on site and found water dispenser is chattering when filter is installed. Removing filter stops chatter, replaced filter housing and it is now working properly. No water leaks from connections at time of service, job complete"
Near Fischer, TX 78623
Diego G.
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site. Check for icemaker issues. Found crack in molding of ice maker and also damaged ice bin. Found new icemaker damaged. Will need to re-order ice maker and ice bin. Rescheduled for 2/1/19 Cust requesting morning appt ; ordrng 1 CNOTES (CNOTES ) and 1 W10300024 (icemaker) and 1 W11185686 (ICEBIN)
Near Fischer, TX 78623
Diego G.
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site. Check for icemaker issues. Found crack in molding of ice maker and also damaged ice bin. Found new icemaker damaged. Will need to re-order ice maker and ice bin. Rescheduled for 2/1/19 Cust requesting morning appt ; ordrng 1 CNOTES (CNOTES ) and 1 W10300024 (icemaker) and 1 W11185686 (ICEBIN)
Near Fischer, TX 78623
Diego G.
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site. Check for icemaker issues. Found crack in molding of ice maker and also damaged ice bin. Found new icemaker damaged. Will need to re-order ice maker and ice bin. Rescheduled for 2/1/19 Cust requesting morning appt ; ordrng 1 CNOTES (CNOTES ) and 1 W10300024 (icemaker) and 1 W11185686 (ICEBIN)
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/27/2019
OVEN WHIRLPOOL WOS51EC0AS03 Arrived on site for unit giving f1e1 for controls. Replaced control and UI and Tested good.
Near Leander, TX 78641
James
Job Details: 01/27/2019
RANGE AMANA AER6303MFS1 Arrived on site and tested operation. I found no operation from rear left burner. Accessed switches and found the right leg of the harness going to burner had come out of the molex connector and burned the terminal on the switch. Corrected harness and installed new switch. All burners test good and unit working properly. Job complete
Near Austin, TX 78734
Paul
Job Details: 01/27/2019
DISHWASHER KITCHENAID KDTM404ESS1 Arrived onsite for the dishwasher not draining. I found the drain pump running but no water flowing. The customer has 2 dishwashers with the drain lines tied into 1 disposal. The plumber had put a brass one way check valve between the dishwasher drain lines and the disposal. I found the flapper in the check valve stuck closed. I freed up the flapper and tested the dishwasher. The unit is draining properly. I tightened the door handle on the unit. I advised mr to have these removed and to loop the drain lines because these check valves require more pressure than these dishwasher drain pumps have to continue to work correctly. Call complete.
Near Seguin, TX 78155
Robert
Job Details: 01/27/2019
WASHER MAYTAG MVWB766FW0 "Arrived on job to install console. Installed,tested functionality,passed."
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/27/2019
COOKTOP JENN-AIR JES9800BAB Found parts that were ordered by ext warranty not correct. Spoke with CS on issue and he said he will get with extended warranty and tech-support. Spoke with customer on situation. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/27/2019
COOKTOP JENN-AIR JES9800BAB Found parts that were ordered by ext warranty not correct. Spoke with CS on issue and he said he will get with extended warranty and tech-support. Spoke with customer on situation. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/27/2019
COOKTOP JENN-AIR JES9800BAB Found parts that were ordered by ext warranty not correct. Spoke with CS on issue and he said he will get with extended warranty and tech-support. Spoke with customer on situation. Job complete
Near Georgetown, TX 78628
Steve C.
Job Details: 01/27/2019
COMPACTOR WHIRLPOOL KTTS505ESS0 "Arrived on site for the unit trash compactor door is stuck. Tested the unit and found the ram is down. Was able to put the ram up and open the door. Put the door back on and tested the unit. The ram went down and would not stop and has a electrical burn smell. Found the unit will need a new motor; ordrng 1 882699 (gear-drive) and 1 W10439651 (motor-drv)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/27/2019
WASHER WHIRLPOOL WFW5090GW Arrived on site. Check for no operation issues. Found loose connection on cord inside unit not allowing display to work. Repositioned connector and reconnected cord to terminal. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/27/2019
WASHER WHIRLPOOL WFW5090GW Arrived on site. Check for no operation issues. Found loose connection on cord inside unit not allowing display to work. Repositioned connector and reconnected cord to terminal. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/27/2019
WASHER WHIRLPOOL WFW5090GW Arrived on site. Check for no operation issues. Found loose connection on cord inside unit not allowing display to work. Repositioned connector and reconnected cord to terminal. All functions tested OK. No leaks present. Job complete
Near Round Rock, TX 78665
Jerry C.
Job Details: 01/27/2019
WASHER MAYTAG MVWB835DW3 "MVWB835DW3 Arrived to inspect wash issues. The customer described an issue where the stack height of garments were not fully wetted. I checked for errors and finding none, re-calibrated the unit. I found the basket far back in the chassis and likely making contact during spin ramp up. The shipping spacers were still on the feet and I removed them and then centered the basket within the chassis via leveling leg adjustments. I tested the unit within automatic test mode and it completed without error. I tested in manual high speed spin and overall smoothness was improved. No leaks observed during service."
Near Austin, TX 78703
Joseph C.
Job Details: 01/27/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for “F9E1 error code” complaint. Inspected unit and found drain pump trap clogged with hair. Removed hair from trap and tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78701
Joseph C.
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “dented fresh foods door” complaint. Inspected unit and found dented fresh foods door. Removed and replaced fresh foods door and badge. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78748
Leonardo
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site to test unit for not washing. Test u it and found wash motor not coming on. Test wash motor and motor getting power but not responding. Replaced sump and motor test unit and unit test good no leaks present and unit washing job complete
Near Austin, TX 78748
Kevin
Job Details: 01/27/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site and replaced all parts diagnosed on previous visit, after replacement lid and soap dispenser are working properly. No water leaks from connections at time of service, job complete."
Near Austin, TX 78704
Joseph C.
Job Details: 01/27/2019
DRYER MAYTAG MGD3500FW0 "Arrived on site for “dented door” complaint. Found problem to be unit delivered with dented lower portion of front panel. Ordered new front panel. Office to set return schedule, due to part needing to be ordered and inspected, before scheduling return visit. No leaks detected, at time of service; ordrng 1 W11179761 (FRONT PANEL)"
Near Austin, TX 78712
Luis
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "DIFFERENT ISSUE FROM PREV. REPAIR OF NO WATER .Arrived on site for no ice,found icemaker not running through a forced cycle diagnosed faulty icemaker. Installed new icemaker ran icemaker through a cycle water filled icemaker unit working as designed."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/27/2019
DRYER WHIRLPOOL WED92HEFW1 Arrived on site and found unit rumbling. Replaced blower and motor and put pads in place. Unit is now operating more quietly.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 01/27/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer not heating. Performed diagnostics and tested unit, found heating element not activating. Inspected power cord and found customer has replaced cord. Tested voltage to unit and found 240 volts. Removed back panel to gain access to fuses and element. Found top thermal cut-off opened. Removed thermal cut off and installed new. Tested and monitored unit cycles and all tested good."
Near Austin, TX 78717
Lou
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL WDF540PADM3 arrived on site to install previously diagnosed and ordered part. Removed and replaced the door gasket and tested. Unit operated as designed with no water leaks. Job completed.
Near Austin, TX 78701
Leonardo
Job Details: 01/27/2019
MICROWAVE JENN-AIR JMW2327WS02 Arrived on site to test unit with techline. Test unit with tech support and found bad appliance manager and bad inverter and bad magnetron. Replaced inverter and replaced appliance manager for microwave and magnetron 7724023229. Test unit and unit working correctly.
Near Wimberley, TX 78676
Brandon
Job Details: 01/27/2019
MICROWAVE WHIRLPOOL WMH53520CS7 "Arrived on site for customer complaint of microwave not working properly. Reset unit, working properly at time of service."
Near Leander, TX 78641
Lou
Job Details: 01/27/2019
REFRIGERATOR KITCHENAID KFIS29BBMS02 "arrived on site ct refrigerator ice maker not working. Upon further inspection, I checked temperature readings in the Rc and FC sections. My reading for the RC was 42 degrees and the FC was 19 degrees. I placed the unit in diagnostics and ran test 56 and got E1–no cooling. I ran test 58 and it read temp warmer than harvest temp. I advised the customer of my findings and notified Service Manager CS of my findings. I am ordering a sealed system consisting of the compressor, dryer, access tube, and both evaporators, along with CNOTE 3 HOURS. Office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (3 HOUR ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10276644 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"
Near New Braunfels, TX 78130
Robert
Job Details: 01/27/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on job to install spring and bushing. Installed, tested functionality of door, passed."
Near Lakeway, TX 78734
Brandon
Job Details: 01/27/2019
DRYER WHIRLPOOL MED8200FW0 "Arrived on site for customer complaint of long dry times, found error code F4e3 thermistor error. Tested resistance of both thermistors at control board, tested good, instructed customer to clean vent."
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/27/2019
REFRIGERATOR KITCHENAID KRMF706ESS02 Customer will not be available for appointment. Reschedule with customer for 1/28/19 cust requesting morning appt. if possible ; ordrng 1 CNOTES (CNOTES )
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/27/2019
REFRIGERATOR KITCHENAID KRMF706ESS02 Customer will not be available for appointment. Reschedule with customer for 1/28/19 cust requesting morning appt. if possible ; ordrng 1 CNOTES (CNOTES )
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/27/2019
REFRIGERATOR KITCHENAID KRMF706ESS02 Customer will not be available for appointment. Reschedule with customer for 1/28/19 cust requesting morning appt. if possible ; ordrng 1 CNOTES (CNOTES )
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/27/2019
WASHER MAYTAG MVWX655DW0 Arrived on site for no operation. Found unit totally dead. Found unit to have failed drain pump and failed control board. Replaced both and unit tested properly. All water connections are dry. Office gave approval for cost of repair.
Near Austin, TX 78758
Paul
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived onsite for the refrigerator with ice and dispenser concerns. This unit does not have a dispenser. Ms stated that neither compartment is cooling correctly. I found the compressor overload tripping after the compressor started and would run for about 5 seconds. I checked the windings on the compressor and they tested good. I found the compressor drawing 12.67 amps the entire time in start before tripping the overload and never switching to run. Need to replace the start device to complete service. RS for Tue 1/29.; ordrng 1 WPW10448874 (TSD2 115V ELECTRICAL)
Near Georgetown, TX 78633
Steve C.
Job Details: 01/27/2019
MICROWAVE KITCHENAID KEMS308SSS05 Arrived on site to replace the inverter and Megatron per whirlpool Sr#7724016671. Replaced both parts and the unit now is giving the F1e5 error code inverter. Spoke to the manager CS and advise that we will be refunding them the cost of labor and parts.
Near Georgetown, TX 78626
Jerry C.
Job Details: 01/27/2019
DISHWASHER KITCHENAID KDPE234GPS0 "KDPE234GPS0 Arrived to inspect wash issues. The unit had signs of debris distributed throughout the interior and the customer had attempted to run it twice. I tested within service test mode and found no stored errors and allowed the unit to complete service test mode with all functions present. I advised the customer to use more detergent, as I had them switch types and lower the amount prior. I did hear the sump pulsate several times and it may have been a faulty one installed. Office to order the sump assembly. N leaks observed during service. ; ordrng 1 W11085683 (pump&motor)"
Near Georgetown, TX 78626
Jerry C.
Job Details: 01/27/2019
DISHWASHER KITCHENAID KDTE104DSS0 KDTE104DSS0 Arrived to inspect leak. I found the diverter valve seal leaking onto the floor and it had also damaged the diverter. The sump assembly will require replacement. The wire harness appeared to be in serviceable condition.
Near Round Rock, TX 78665
Jerry C.
Job Details: 01/27/2019
MICROWAVE WHIRLPOOL WMH32519FS0 WMH32519FS0 Arrived to inspect time issue. I found the unit was loosing approximately 6 minutes within a month. I removed and replaced the control and tested. Operational test good.
Near Leander, TX 78641
Jonathan S
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 (AI) Arrived on site for dishwasher with broken slide rail. Inspected unit and found that stop for rail would not click into damaged rail. Removed and replaced rail. Tested unit operations and all tested good. No water leaks present at time of service.
Near Temple, TX 76502
Al
Job Details: 01/27/2019
RANGE WHIRLPOOL WEG730H0DS0 "Arrived to install previously ordered parts. Installed grate, cap burners and spud orfce. Tested unit and unit tested as designed.JOB COMPLETE."
Near San Marcos, TX 78666
Leonardo
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not filling with water. Test unit and found water turned off to unit under sink. Turned water on to unit test unit and unit working as designed. No leaks present at this time job complete.
Near Austin, TX 78732
Luis
Job Details: 01/27/2019
REFRIGERATOR MAYTAG MFI2568AEB "Arrived on site for broken mullion. Found mullion broken at hinge connections diagnosed unit will need new mullion heater assembly. Removed mullion installed new mullion heater assembly,y checked door operation unit working as designed."
Near Georgetown, TX 78628
Arthur B.
Job Details: 01/27/2019
WASHER WHIRLPOOL LSN2000PW2 "Arrived onsite for customer complaint of top load washer not starting intermittently. Removed console and found lid switch would short out. Found lid switch faulty. Removed and replaced lid switch. Tested unit. U it now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Leander, TX 78641
Lou
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to install previously diagnosed and ordered part. I previously ordered the water valve due to testing it and it showing to be open. I removed and replaced the valve and tested and it operated as designed. The customer advised that they cancelled the previous service call after I installed the ice maker due to the unit making ice, but then it stopped again. No water leaks observed during service, job completed."
Near Lockhart, TX 78644
Diego G.
Job Details: 01/27/2019
DRYER WHIRLPOOL WED4616FW0 "Arrived on site. Check for no operation issues. Found bad door switch allowing unit not to kick on. Replaced door switch and cycled, all functions tested OK. Job complete"
Near Lockhart, TX 78644
Diego G.
Job Details: 01/27/2019
DRYER WHIRLPOOL WED4616FW0 "Arrived on site. Check for no operation issues. Found bad door switch allowing unit not to kick on. Replaced door switch and cycled, all functions tested OK. Job complete"
Near Lockhart, TX 78644
Diego G.
Job Details: 01/27/2019
DRYER WHIRLPOOL WED4616FW0 "Arrived on site. Check for no operation issues. Found bad door switch allowing unit not to kick on. Replaced door switch and cycled, all functions tested OK. Job complete"
Near Leander, TX 78645
James
Job Details: 01/27/2019
RANGE WHIRLPOOL KDRS467VSS05 Arrived on site and tested operation. I found the rear 3 and front center burners igniting constantly. Installed new igniter and found the same issue. I found the voltage at the outlet has been wired improperly causing the issue. Instructed superintendent of findings and recommended having electrician correct wiring to outlet. Job complete
Near Austin, TX 78752
Leonardo
Job Details: 01/27/2019
DISHWASHER IKEA IUD8500BX1 Arrived on site to test unit for unit leaking. Found leak coming from float housing. Found nut very loose letting water sip through to bottom. Secured nut test unit and no leaks found. Advised customer to run dishwasher and keep on eye on it. If problem returns we will need new housing job complete no leaks present at this time.
Near Kyle, TX 78640
Leonardo
Job Details: 01/27/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to to replace panel. Replaced panel control test unit and unit test good job complete unit heating correctly.
Near , TX 78628
Lou
Job Details: 01/27/2019
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to install previously diagnosed and ordered part. Due to being dented in the lower left corner of the broiler outer door panel, I removed and replaced the panel and tested. Unit operates as designed. No gas leaks detected during service, job completed."
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/27/2019
MICROWAVE KITCHENAID KMHS120ESS2 "Arrived on site. Check for opening door issues. Found primary switch sticking not allowing unit to cycle. Replaced primary switch and cycle, all functions tested OK. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/27/2019
MICROWAVE KITCHENAID KMHS120ESS2 "Arrived on site. Check for opening door issues. Found primary switch sticking not allowing unit to cycle. Replaced primary switch and cycle, all functions tested OK. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/27/2019
MICROWAVE KITCHENAID KMHS120ESS2 "Arrived on site. Check for opening door issues. Found primary switch sticking not allowing unit to cycle. Replaced primary switch and cycle, all functions tested OK. Job complete"
Near Austin, TX 78731
Scott
Job Details: 01/27/2019
DISHWASHER KITCHENAID KDTM354ESS1 "Arrived on site for handle falling off . Found set screw on right side had backed out . Took set screw out , threads look good . Used blue #2 on screw and tightened down handle . Handle is now secure . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78721
Joseph C.
Job Details: 01/27/2019
WASHER MAYTAG MVWC565FW0 "Arrived on site for “noisy operation” complaint. Inspected unit and could find no issues. Unit is performing as designed. No leaks detected, at time of service.
Near Manchaca, TX 78652
Leonardo
Job Details: 01/27/2019
OVEN WHIRLPOOL WFC310S0ES1 Arrived on site to test unit for door not closing or opening correctly. Test unit and found broken right hinge. Replaced hinge. Test unit after replacing hinge and unit test good. Gave the office a quote before replacing parts and they gave me the go ahead and maintenance guy was with me when replacing part will charge cc on file. Office will charge cc on file.
Near Lago Vista, TX 78645
James
Job Details: 01/27/2019
REFRIGERATOR GE GWE19JSLGFSS Arrived on site and tested operation. I found the noise coming from vibration of the heat loop line against the condenser. Reposition the damper pad on the line and the noise stopped. Unit tests good. Job complete
Near Kyle, TX 78640
Leonardo
Job Details: 01/27/2019
RANGE WHIRLPOOL WFG515S0ES0 "Arrived on site to test unit for light not working. Test unit and found bad light bulb. Test socket and socket test good, socket getting power when turning light on and off. Advised customer she will need to just replace bulb job complete"
Near Georgetown, TX 78626
Arthur B.
Job Details: 01/27/2019
DRYER WHIRLPOOL WET4024HW0 Arrived onsite for customer complaint of dryer not starting on combo unit. Removed back panel and found thermal fuse open. Used 1 WP3392519 (Thermal Fuse) from stock. Removed and replaced thermal fuse. Reassembled and tested. Unit now comes on as intended. No other issues found.; used 1 WP3392519 (FUSE) from stock
Near Georgetown, TX 78633
Tyler B.
Job Details: 01/24/2019
REFRIGERATOR SAMSUNG RFG238AARS/XAA "Arrived on site for unit pooling water again, found water under drawer, removed shelfs and EVAP cover, found no frost build up in drain, found am abnormal amount of condensation behind cover, added sealing tape to EVAP cover an tested good. No leaks on site"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/24/2019
REFRIGERATOR IKEA IX5BBEXDS01 Arrived on site. Replaced freezer rails for clicking noises. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/24/2019
REFRIGERATOR IKEA IX5BBEXDS01 Arrived on site. Replaced freezer rails for clicking noises. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/24/2019
REFRIGERATOR IKEA IX5BBEXDS01 Arrived on site. Replaced freezer rails for clicking noises. All functions tested OK. No leaks present. Job complete
Near Austin, TX 78748
Brandon
Job Details: 01/24/2019
WASHER WHIRLPOOL WET4024HW0 "Arrived on site for customer complaint of washer leaking. I pulled unit out, supply lines tested good, ran two test cycles of filling, washing, and draining. No water leak coming from washer, customer may have a plumbing issue."
Near Round Rock, TX 78681
Jerry C.
Job Details: 01/24/2019
DISHWASHER WHIRLPOOL WDF520PADM7 WDF520PADM7 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the control and sump assemblies and tested the unit. All functions were present and no errors were generated within service test mode. No leaks observed during service.
Near Rogers, TX 76569
Arthur B.
Job Details: 01/24/2019
WASHER MAYTAG MVWC416FW0 Arrived onsite for customer complaint of top load washer not draining and making grinding noise. Ran diagnostics and found error code F9E1 (Long Drain). Removed rain pump and found motor seized. Replaced drain pump. Reassembled and ran calibration. Unit completed. All water connections were dry at time of service.
Near Austin, TX 78747
Kevin
Job Details: 01/24/2019
DISHWASHER WHIRLPOOL MDB8959SFZ4 "Arrived on site and found right track has broken, replaced tracks and it is now operating properly. No water leaks from connections at time of service, job complete"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for unit that will not dispense ice. Found motor turning but will not drive auger. Replaced plate and shaft and tested unit. Dispenser now operates properly time after time. All water connections are dry.
Near Austin, TX 78736
Kevin
Job Details: 01/24/2019
WASHER MAYTAG MVWB765FW2 "Arrived on site and found gear case is leaking oil and there is a clicking noise during agitation, replaced gear case, clutch, and agitator. Ran test 51 and test 52 and noise has stopped. No water leaks from connections at time of service, job complete."
Near Leander, TX 78641
James
Job Details: 01/24/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site and tested operation. I found that the upper interlock switches intermittently causing light to come on and turn table motor to run. Customer has also experienced it when putting time in to cook an item. I found wear on all 3 switches terminals. Installed new interlocks and switches. Tested operation and found unit now working properly. Job complete
Near Taylor, TX 76574
Jerry C.
Job Details: 01/24/2019
WASHER AMANA NTW4516FW1 NTW4516FW1 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the drive belt and calibrated the unit. The loud squeak and other noises were corrected and the unit worked as designed within service test mode. No leaks observed during service.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/24/2019
DRYER WHIRLPOOL MEDB835DW4 "Arrived on site for unit not heating, started unit and had no heat. Removed back and found all fuses good, found heater shorted out. Replaced element and tested good."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/24/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for unit not draining, found roof nail jammed in pump. Pump still good, reinstalled and tested good , no leaks on site"
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to replace deli drawer and control, after replacing unit tested good."
Near Leander, TX 78641
Lou
Job Details: 01/24/2019
MICROWAVE KENMORE 401.8852301 arrived on site to install previously diagnosed and ordered part. I removed and replaced the control thermostat and tested the unit. The unit still did not power on. I advised the customer of my findings and that the main control is no longer available. I removed the thermostat and the customer asked that I take the unit with me as she is going to purchase an new unit. I took the unit to throw in the trash as a favor to the customer. Job completed.
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS01 Arrived on site for refrigerator having water in bottom of RC. Inspected RC and found drain tube frozen. Found drain had wrapped and causing water to escape drain pan. Will need to replace drain pan and inspect ice box. Schedule return for Monday. Customer requested PM appointment for return. ; ordrng 1 SEENOTE (REQ PM ) and 1 W10836964 (DRAIN PAN)
Near Austin, TX 78703
Scott
Job Details: 01/24/2019
WASHER WHIRLPOOL WET4024HW0 Arrived on site for lock issues . Ran diagnostics and found lock issues again . All other features appear to be normal .did find that the tub cap has been rubbing and starting to fray . Ordering lid lock and tub cap and adapter . Also recommend changing out control same time as lid lock . No water leaks detected at time of service . Please call to set up return date .; ordrng 1 W10869789 (latch) and 1 W10882109 (TUB RING ) and 1 W11187713 (ADAPTER )
Near Austin, TX 78703
Luis
Job Details: 01/24/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for ice build up. Removed deli drawer found small amount of ice on evaporator coil,unit cooling correctly no ice on cover. Called tech support(7723995788) per tech support changing defrost setting to basic. File #7723995788"
Near , TX 78653
Wesley
Job Details: 01/24/2019
MICROWAVE WHIRLPOOL WMH32519HB2 Arrived on site for noise and bent frame. Advised customer on noise. Appears normal. Uninstalled microwave for 8th in bend on right side. Found bent rear panel and frame. Documented with pictures. Customer requesting replacement.
Near Leander, TX 78641
James
Job Details: 01/24/2019
DISHWASHER KITCHENAID KDTE104ESS4 Arrived on site and tested operation. I found the upper rack uneven and would roll out once pulled away from rear manifold. I found that the adjusters were not aligned properly on the dish rack. Corrected alignment and tested. Unit tests good and all functions working properly. Job complete
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site for refrigerator leaking water in bottom of RC. Customer stated that water from refrigerator had damage floor(see SD-QuickPic). Customer complained about silicone coming off at top of FC. Performed diagnostics and gained access to evaporator drain. Removed air chamber and found water com from backside air chamber. Removed ice box and found no in correct position. Waded sealer gum on back side adapter. Found ice underneath drain pan and caused to bow. Removed ice from drain pan and removed drain pan. Installed new drain pan and tested drain. Assembled evaporator panel and air chamber. Removed silicone on top of FC and added silicone between cabinet and cavity. Tested all other operations. All tested good, no water leaks present."
Near Austin, TX 78724
Luis
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Arrived on site for refrigerant leak in system. Removed evaporator,installed new evaporator and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on. Checked low side pressure good checked frost pattern good unit cooling down correctly"