Near New Braunfels, TX 78130
Diego G.
Job Details: 01/27/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Replaced thermistor harness with evap motor. Repositioned thermistor in correct spot and added silver tape. Instructed cust to allow 24hrs for unit to cool down all the way. No leaks present. Job complete.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/27/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Replaced thermistor harness with evap motor. Repositioned thermistor in correct spot and added silver tape. Instructed cust to allow 24hrs for unit to cool down all the way. No leaks present. Job complete.
Near Leander, TX 78641
Lou
Job Details: 01/27/2019
OVEN WHIRLPOOL WOS51EC0AB03 "arrived on site to inspect oven fan not turning off. Upon further inspection, I placed the unit in diagnostics and checked error codes and there were none. When I cancelled out of diagnostics, the unit fan turned off. I turned the power off to the unit and tested the thermostat and it was good. I tested ohms to the fan and it was good. I turned the power back on to the unit And when I tested voltage to the fan from the control, there was none and error code F1E1 appeared on the display and the unit had no functions. I removed and replaced the main control and tested the unit according to the tech sheet and the unit operated as designed. Job completed."
Near Austin, TX 78703
Scott
Job Details: 01/27/2019
DRYER WHIRLPOOL WGD8500DC Arrived on site for another call . Nothing wrong with dryer .no charge .
Near Georgetown, TX 78633
Arthur B.
Job Details: 01/27/2019
DISHWASHER FRIGIDAIRE FGID2466QW6A "Arrived onsite for customer complaint of dishwasher leaking from bottom. Removed toe panel and signs of rodent infestation. Tested unit and found water leaking from fill hose. From inspection, look as if a rodent chewed thru fill hose causing the leak. Advised Frigidaire will not cover service call and this is to treated as a COD call. Also advised that no warranty will be implied on replacement since issue was caused by rodents.; ordrng 1 154446002 (tubing)"
Near Leander, TX 78641
Jonathan S
Job Details: 01/27/2019
VENTHOOD WHIRLPOOL UXT5230BDS1 Arrived on site for venthood light cover broken. Inspected unit and found cover from light broke and light bulb missing. Replaced light socket assembly. Tested unit operation and all tested good.
Near , TX 78633
Jonathan S
Job Details: 01/27/2019
VENTHOOD WHIRLPOOL KXW9736YSS0 "Arrived on site to install previous diagnosed part. Removed faulty motor and installed new motor assembly with capacitor. Tested operation, found not much sound change between low and medium. Checked amp draw and found on low amp draw is 1.8, medium is 3.8 and High is 3.2 . Measured amp draw first trip out and was around same amps. Called tech support and spoke with Rich he stated (SR77240233480). He stated motor may not be compatible to fan. Will need to put in part research. Picture are attached to SD-QuickPic. If correct motor will need to replace motor and switches again. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (PART RESEARCH AND SCHEDULE ) and 2 W10853393 (SWITCH )s and 1 WPW10294006 (MOTOR )"
Near Austin, TX 78732
Paul
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL KRFC300ESS01 Arrived onsite for the refrigerator with the doors not level. I adjusted the leveling feet and now the doors are level. Call complete.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW00 "When I ask the dispenser to dispense water, it also dispenses ice at the same time. Both controls have been replaced. If I disconnect the ice paddle at the UI, the water dispenser works properly. Will order new left fresh food section door.; ordrng 1 W10862413 (dor-fip)"
Near Leander, TX 78641
James
Job Details: 01/27/2019
OVEN WHIRLPOOL WFE515S0ES0 Arrived on site and tested operation. I found the oven to be 15 degrees hotter than set temp. Calibrated unit down 10 degrees and found temp to only average 3 degrees above set temp. Unit working properly. Job complete
Near Austin, TX 78730
Scott
Job Details: 01/27/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for drip tray peeling . Found tray ground peeling and small crack allowing any spilled water to drip to left side . Replaced tray . No water leaks detected at time of service job complete .
Near Cedar Park, TX 78613
James
Job Details: 01/27/2019
REFRIGERATOR MAYTAG MFF2258VEM4 Arrived on site and installed new jazz board and harness. Programmed control and verified operation. Unit working properly and all functions test good. Job complete
Near Georgetown, TX 78628
Steve C.
Job Details: 01/27/2019
DRYER ROPER RED444OVQ1 Arrived on site for the unit will not start. Tested the units and found the door switch is broken. Replace the door switch and tested the unit. Unit working properly and advise customer to clean air vents every six months.
Near Austin, TX 78728
Wesley
Job Details: 01/27/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site and installed latch. Unit is now operating as designed.
Near Kyle, TX 78640
Robert
Job Details: 01/27/2019
WASHER MAYTAG MHWE201YW00 "Arrived on job for complaints of leaking. Found debris on glass allowing water to pass through bello. Cleared debris, tested cycle. No leaks detected"
Near Jonestown, TX 78645
James
Job Details: 01/27/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site and called tech line and spoke to Andrew #7724013387 to document issue. Installed new door and tested. Unit working properly. Job complete
Near Austin, TX 78758
Tyler B.
Job Details: 01/27/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for drum replacement. Replaced drum and tested good.
Near Austin, TX 78732
Paul
Job Details: 01/27/2019
REFRIGERATOR KITCHENAID KUWR304ESS00 Arrived onsite for the wine cooler making a buzzing noise all the time. I found when the compressor was running it was causing a vibration sound at the bottom of the unit. I applied sealer pads at the bottom of the unit. I tested the unit and it is quiet and is working as designed. Call complete.
Near Bastrop, TX 78602
Joseph C.
Job Details: 01/27/2019
OVEN GE JT3500SF4SS "Arrived on site for “F97 error code” complaint. Inspected unit and found lower fan faulty. Upper fan ordered, from previous visit. Ordering new lower fan. Needs authorization.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 WB26X23613 (cooling fan lower)"
Near Georgetown, TX 78633
Arthur B.
Job Details: 01/27/2019
DRYER GE DPSR610EG7WT "Arrived onsite for customer complaint of dryer not turning when pressing start. Removed top and found drive belt broke. Removed and replaced drive belt using personal stock. Reassembled and tested. Dryer not tumbles and heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service."
Near Georgetown, TX 78628
Arthur B.
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher not drying. Ran diagnostics and found error code F7E1 (Heater Open). Removed heater and found no continuity. Replaced heater and reassembled. Ran manual test. Found heater now works as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78732
Paul
Job Details: 01/27/2019
DISHWASHER KITCHENAID KUDS02FRSS1 Arrived onsite for the dishwasher that washer ok on the bottom rack but not on the top rack. Ms stated she doesn’t think it’s washing correctly on the bottom now. I found the upper wash arm tub not in the hanger correctly. I corrected this and tested the unit. I found the pump weak and not putting out much pressure. I replaced the pump & motor and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78723
Luis
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRS586FIEM04 Arrived on site for no ice issue. Found ice door not fully opening causing ice to back up in chute. Replaced ice door assembly tested ice dispenser unit working as designed.
Near Jonestown, TX 78641
James
Job Details: 01/27/2019
DRYER MAYTAG MGD5500FC0 Arrived on site and installed new ui. Tested unit for proper operation and found unit working properly. Job complete
Near Leander, TX 78641
James
Job Details: 01/27/2019
ICE MACHINE KITCHENAID KUIS15NRTS2 "Arrived on site and installed new recirculating pump, drain pump and harness. Used dielectric grease in all connections to help prevent moisture collecting in the contacts that would cause corrosion prematurely. Tested operation and found all functions test good. Job complete"
Near Austin, TX 78703
Joseph C.
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL ED5PVEXWS14 "Arrived on site for “no water or ice” complaint. Inspected unit and found kinked line, between valve and filter. Freed line. Unit needs new filter, as well. No leaks detected, at time of service."
Near Austin, TX 78748
Kevin
Job Details: 01/27/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site and found door switch is broken, if switch is bypassed dryer will run properly. Quoted customer for switch, Job complete."
Near The Hills, TX 78738
Luis
Job Details: 01/27/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site for stuck filter found broken connection on housing.diagnosed unit will need new housing. Removed housing installed new housing,installed filter checked removal and installation on housing unit working as designed,ran water dispenser no leaks from housing.
Near Georgetown, TX 78626
Jonathan S
Job Details: 01/27/2019
WASHER LG WM2487HWMA "Arrived on site for washer continues to get error code for FE. Performed diagnostics mode and tested unit. Found hot water valve to unit is shut off. Customer stated that fault came up when hot water valve was on. Found front right solenoid getting stuck in open position in diagnostics mode. Found major suds buildup in unit. Confirm failure with customer. She stated that she has to turn cold water and on then she can continue cycle; ordrng 1 5220FR2008F (COLD INLET VALVE) and 1 SEENOTE (SCH PM)"
Near Buda, TX 78610
Leonardo
Job Details: 01/27/2019
MICROWAVE MAYTAG MMV5208WS1 Arrived on site to test unit for not heating. Test unit and found bad magnetron. Replaced magnetron test unit and unit test good job complete
Near , TX 78610
Leonardo
Job Details: 01/27/2019
MICROWAVE WHIRLPOOL WOC54EC0HS00 Arrived on site to replaced mag sensor. Replaced sensor test unit and unit test good job complete unit heating correctly.
Near Austin, TX 78702
Luis
Job Details: 01/27/2019
REFRIGERATOR/TOP GE GSE23GSKJCSS "Arrived on site for no cool. Powered unit on compressor powered on,heard hissing noise from weld joint,powered 7nit off found dye on weld joint. Repaired weld joint,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly."
Near Killeen, TX 76542
Arthur B.
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL DU1055XTVS1 "Arrived onsite to install new dishwasher console from diagnosis. Removed and replaced faulty control panel. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/27/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of temperature being off in oven by 100 degrees. Found at 350 oven was off by 20 degrees, at 400 oven was off by 80 degrees. Found faulty sensor, I replaced sensor, tested good."
Near Copperas Cove, TX 76522
Al
Job Details: 01/27/2019
OVEN WHIRLPOOL WGE555S0BS02 Arrived to install previously ordered parts. Removed and replaced the knobs on the left side of unit. JOB COMPLETE
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL WDF520PADM3 "Arrived on site for dishwasher not draining. Inspected drain line to garbage disposal. Customer stated that a couple of wine glass had broken. Gave customer estimate for clogged drain pump. Removed drain pump and inspected, found a piece of glass in drain housing. Inspected drain pump impellers and housing. Found housing roughed up from glass. Checked drain line at garbage disposal. Performed diagnostics mode and found heavy, normal, start and clean LED lights out on control. Found unit draining. (DW120) Ran test mode and monitored water connection and operation. All tested good, no water leaks present.paid in full on credit card."
Near Austin, TX 78717
Tyler B.
Job Details: 01/27/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for drain hose replacement, replaced hose and tested good, no leaks on site"
Near Round Rock, TX 78664
Tyler B.
Job Details: 01/27/2019
MICROWAVE WHIRLPOOL WMH32519HB2 Arrived on site for unit making loud noise when fan on. Removed unit found shell pushed down causing she'll to make contact with blower wheel. Corrected shell and Testd good.
Near Seguin, TX 78155
Robert
Job Details: 01/27/2019
WASHER MAYTAG MVWB835DW3 "Arrived on job for complaints of a noise. Determined noise was coming from gearcase. Replaced gearcase, no noise detected. No leaks detected at time of service"
Near Austin, TX 78737
Leonardo
Job Details: 01/27/2019
DISHWASHER IKEA IUD9500WX4 Arrived on site to test unit for unit not working correctly. Test unit and can hear water running in to dishwasher but water was not staying. Test unit and found mice had chewed sump and motor and drain hose making unit leak. Will need new sump and motor and drain hoses. Advised customer the warranty does not cover infestation so he would have to pay for parts and labor he said he will take care of the mice then call back to get unit repaired job complete
Near Taylor, TX 76574
Jerry C.
Job Details: 01/27/2019
DRYER MAYTAG MEDB725BW0 MEDB725BW0 Arrived to inspect no heat. I found the thermal fuse open and it will require replacement. Office to order thermal fuse. Lint removed from chassis.; ordrng 1 WP3390719 (fuse-thrml)
Near Kyle, TX 78640
Robert
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL MSS26C6MFZ Arrived on job for complaints of leaking when calling for water. Resealed the leaky tube. Tested functionality passed no leaks detected.
Near Burnet, TX 78611
Thomas L.
Job Details: 01/27/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for unit freezing in fresh food section. Customer also informed me that the unit is very Noisey. Found Noisey damper. Replaced and tested. Unit now operates properly and all water connections are dry.
Near Austin, TX 78738
Leonardo
Job Details: 01/27/2019
OVEN GE JTP35SP2SS Arrived on site to test unit for door lock error. Test unit and found same problem unit needing new latch. Turned latch manually to opened position advised customer she need a new latch that this is just a temporary fix. If unit gets locked again we can’t come open it for her under a call back. She will need to replace latch or be charge another trip charge job complete
Near Austin, TX 78747
Leonardo
Job Details: 01/27/2019
MICROWAVE JENN-AIR JMC1150WB00 Arrived on site to test unit for unit sparking. Found unit sparking from magnetron. Removed unit from wall checked unit and found bad magnetron. Ordering new magnetron WPW10126794 . Rescheduled for Tuesday 1/29/19; ordrng 1 WPW10126794 (MAGNETRON )
Near Round Rock, TX 78681
Tyler B.
Job Details: 01/27/2019
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site for complaint of oven 30* over themp. Replaced sensor . Set unit to 350 and let heat. Once preheat was done, checked temps and found temp at 376. As normal operations, advised customer that ovens do heat hotter than what set to. Giving you a temp average. No gas leaks on site."
Near Smithville, TX 78957
Joseph C.
Job Details: 01/27/2019
DRYER WHIRLPOOL WED4950HW0 Arrived on site for “unit not coming on” complaint. Inspected unit and found broken door switch. Removed and replaced door switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78750
Paul
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site for the refrigerator not cooling well and not producing ice. I found the RC evaporator completely iced and frosted over. I found the fan is running correctly. I found all of the thermistors good. I found the drain clean and clear. I found all door gaskets and the evaporator cover sealing correctly. I checked all the previous history for service on this appliance and everything that could cause frost has been replaced. I went over all my findings with the service manager and he is to get with American Home Shield and the customer.; schdld next appmnt for 1/29 TUE !
Near Austin, TX 78739
Kevin
Job Details: 01/27/2019
WASHER WHIRLPOOL WTW8500DC3 "Arrived on site and found error code for long fill, and Thermistor shorted, replaced water valve and it is now operating properly in the diagnostic cycle. No water leaks from connections at time of service, job complete."
Near Austin, TX 78723
Wesley
Job Details: 01/27/2019
WASHER WHIRLPOOL WFW7590FW0 Arrived on site and installed controls. Tested unit with now water and progressed. All checks good. Unit is now operating as designed.
Near Temple, TX 76501
Steve C.
Job Details: 01/27/2019
WASHER MAYTAG MVWB835DC3 Arrived on site for the unit is leaking water. Tested the unit in diagnostics and received no error codes. Tested the unit and found the leak is coming from the valve. Replaced the valve and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78738
Luis
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for faulty ui new ui is wrong part in box ordering another ui control; ordrng 1 W11224590 (UI CONTROL)
Near Elgin, TX 78621
Wesley
Job Details: 01/27/2019
WASHER WHIRLPOOL WTW5000DW0 Arrived on site and found unit motor overheating.
Near Paige, TX 78659
Wesley
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM "Arrived on site and found unit valve broken. Replaced valve to repair leak. All checks good, unit is operating as designed."
Near Austin, TX 78739
Leonardo
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL WDT920SADM2 Arrived on site to test unit for not drying. Customer had replaced element and tod. Put board on test and found f7E1 error erased error code and test unit and unit test good job complete.
Near Kyle, TX 78640
Kevin
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ0 "arrived on site and found temperature in fresh food is 56 degrees, disassembled freezer compartment did not find any frost buildup, frost pattern looks good, evaporator fan is blowing, and damper has already been replaced. Spoke with tech line and they want The air duct directly above the evaporator fan replaced. There is no visible failures with the current part, spoke with CS and will also bring back evaporator fan motor, and control boards. No water leaks from connections at time of service SR7724015719; ordrng 1 W10260378 (duct-air) and 1 W11035841 (cntrl-elec) and 1 W11239666 (UI) and 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (motor-evap)"
Near Georgetown, TX 78626
Jonathan S
Job Details: 01/27/2019
WASHER LG WM2487HWMA "(AI) Arrived on site to install previously diagnosed part. Gained access to water valve, removed and replaced with new. Tested unit and all tested good. No water leaks present at time of service.
Near Austin, TX 78731
Scott
Job Details: 01/27/2019
OVEN WHIRLPOOL MEW9627DS02 "Arrived on site ,replaced main control. Tested unit , preheated both oven . All tested good .
Near Austin, TX 78738
Brandon
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL WDT720PADM3 "Arrived on site for customer complaint of unit leaking, found leak coming from door due to gasket, I replaced gasket, unit tested good."
Near Bastrop, TX 78602
Joseph C.
Job Details: 01/27/2019
WASHER MAYTAG MHWE251YG00 "Arrived on site for “not spinning all water out of clothes” complaint. Inspected unit and found F9E1 error code. Inspected drain pump and found pump to be loaded with debris. Removed debris from drain pump. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78704
Kevin
Job Details: 01/27/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and found debris rattling in fan blade housing, removed debris and noise has stopped. Airflow is good and dryer is heating properly. Job complete"
Near Austin, TX 78757
Tyler B.
Job Details: 01/27/2019
DISHWASHER KENMORE 665.13473N411 "Arrived on site for unit not drying, found control failed not sending volts to heater. Replaced control and tested good. No leaks on site
Near Georgetown, TX 78633
Arthur B.
Job Details: 01/27/2019
REFRIGERATOR GE HSS25ASHBCSS "Arrived onsite for customer complaint of SxS refrigerator not making ice nor dispensing water. Removed water lines and found filter head clogged not allowing water to enter. Removed and replaced filter bread assembly. Reassembled and turned water supply on. Tested water. Water now flows to dispenser as intended. Also, icemaker called for water as well. No other issues found. All water connections were dry at time of service."
Near Georgetown, TX 78628
Arthur B.
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite to install new diffuser from prior tech’s diagnosis. Removed and replaced noisy diffuser. Reassembled. Diffuser now open and closes quietly. No other issues found. All water connections were dry at time of service.
Near , TX 78616
Diego G.
Job Details: 01/27/2019
RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site. Replaced right front infinite switch. Cycled element, all functions tested OK. Job complete"
Near , TX 78616
Diego G.
Job Details: 01/27/2019
RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site. Replaced right front infinite switch. Cycled element, all functions tested OK. Job complete"
Near , TX 78616
Diego G.
Job Details: 01/27/2019
RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site. Replaced right front infinite switch. Cycled element, all functions tested OK. Job complete"
Near Kempner, TX 76539
Steve C.
Job Details: 01/27/2019
DRYER MAYTAG MEDX655DW1 Arrived on site for the unit will not start. Tested the unit and found the door switch has broken. Replaced the door switch and tested the unit. Unit heat and works properly. Advise customer to clean air vents every six months.
Near Austin, TX 78701
Scott
Job Details: 01/27/2019
DISHWASHER KITCHENAID KDTE254ESS1 "Arrived on site , replaced drain pump motor . Ran diagnostics all checked good . Nonwater leaks detected at time of service . Job complete ."
Near Kyle, TX 78640
Robert
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL ED5KVEXVQ01 Arrived on job for complaints of temperature issues. Exposed evaporator and found partial frost on it. Called chase and instructed for a sealed system repair. Will also need to install kit for ice door.; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (AUTHORIZATION ) and 1 TJ90SF8404 (TUBE) and 1 W10233961 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)
Near Buda, TX 78610
Leonardo
Job Details: 01/27/2019
DISHWASHER KITCHENAID KDTE204DSS0 Arrived on site to test unit for not turning on. Test unit and found white wire coming in giving 74 volts and black wire giving 78 volts. Plugged unit in to different out and found bad board and bad panel. Replaced both parts and unit working correctly. Customer needs an electrician to fix wire problem job complete
Near New Braunfels, TX 78130
Robert
Job Details: 01/27/2019
VENTHOOD WHIRLPOOL KVWB406DSS2 Arrived on job to install lower chimney. Part arrived damaged. Customer showed an issue with the install that will have to be corrected. Instructed customer that install issue will have to be done by the installation company. Office to schedule and inspection of part before sending out. Spoke with Chase and he recommended we drop part off to customer for the installation team to put on after correcting install to minimize risk of damage to parts. ; ordrng 1 WPW10350864 (chimney)
Near Austin, TX 78758
Wesley
Job Details: 01/27/2019
RANGE FRIGIDAIRE BGGF3042KFA Arrived on site and replaced shorted probe to restore heating function. All checks good. Unit is now operating as designed.
Near Austin, TX 78734
Brandon
Job Details: 01/27/2019
RANGE WHIRLPOOL KDRS467VSS04 "Arrived on site for customer complaint of unit sparking when not in use quoted customer for spark module, customer is not going with repair at this time.
Near Leander, TX 78641
Lou
Job Details: 01/27/2019
DISHWASHER KITCHENAID KDTM354ESS2 "arrived on site to inspect dishwasher not mounted. Upon further inspection, I found the mounting brackets had been cut too short and the brackets were not screwed into the cabinet trim. I removed the current mounting brackets and installed new brackets and correctly mounted the unit to the cabinet panels. I leveled the unit and then tested in diagnostics. Unit operated as designed with no error codes showing. I advised the customer of my repairs. No water leaks observed during service, job completed."
Near Seguin, TX 78155
Robert
Job Details: 01/27/2019
DRYER MAYTAG MEDX655DW1 Arrived on job for complaints of paint and a noise. Found drum out of round and paint chipped. Will need drum on next visit.; ordrng 1 W10899578 (drum)
Near Austin, TX 78739
Kevin
Job Details: 01/27/2019
DRYER WHIRLPOOL WGD8500DC4 "Arrived on site and inspected dryer and found burner is not igniting, found front harness to gas valve is not attached and after correcting it will now light properly. Also found error code for airflow restriction and recommended to customer that vent to exterior be cleaned/cleared. No lint found in unit cabinet at time of service, job complete"
Near Leander, TX 78641
James
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL WDF760SADM0 Arrived on site and installed new sump and door gasket. Tested for proper operation and found unit working properly. Job complete
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/27/2019
REFRIGERATOR AMANA ASI2575GRS01 Arrived on sote for unit leaking. Found water lines not completely pushed in to water valve. Corrected and tested good. No leaks
Near Leander, TX 78641
James
Job Details: 01/27/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site and tested operation. I found discoloring on all 3 interlock switches. Installed new switches and interlocks and tested operation. Unit working properly. Job complete
Near Austin, TX 78744
Leonardo
Job Details: 01/27/2019
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site to test unit for left front burner not igniting. Test unit and found bad ignitor. Ordering new burner cap kit WPW10299236 and new burner head WPW10406878. Rescheduled for Wednesday 1/30/19; ordrng 1 WPW10299236 (BURNER CAP KIT ) and 1 WPW10406878 (BURNER HEAD )
Near Austin, TX 78757
Scott
Job Details: 01/27/2019
DISHWASHER AMANA ADB1400AGS1 Arrived on site for no drain dishwasher . Found drain plug still in disposal . Knocked out plug and dishwasher is now draining . . No water leaks detected at time of service . Job complete.
Near New Braunfels, TX 78130
Robert
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on job to wire harness. Installed, tested functionality,passed. No leaks detected at time of service."
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/27/2019
RANGE WHIRLPOOL WEE750H0HZ0 Arrived on site. Checked for display issues. Found some buttons on display not reacting. Will need console assembly to repair unit. Office to reschedule; ordrng 1 W11290627 (CONSOLE ASSY )
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/27/2019
RANGE WHIRLPOOL WEE750H0HZ0 Arrived on site. Checked for display issues. Found some buttons on display not reacting. Will need console assembly to repair unit. Office to reschedule; ordrng 1 W11290627 (CONSOLE ASSY )
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/27/2019
RANGE WHIRLPOOL WEE750H0HZ0 Arrived on site. Checked for display issues. Found some buttons on display not reacting. Will need console assembly to repair unit. Office to reschedule; ordrng 1 W11290627 (CONSOLE ASSY )
Near Georgetown, TX 78633
Steve C.
Job Details: 01/27/2019
DISHWASHER MAYTAG MDB5601AWS Arrived on site to replace the latch assembly due to being broken. Replaced the latch and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/27/2019
RANGE WHIRLPOOL WFE515S0EB1 Arrived on site for right front burner not working. Right front burner switch has shorted. Will also bring burner in case it is needed. I cannot test burner with a failed switch. All other burners work. 10103; ordrng 1 W11047722 (elmnt-surf) and 1 WP3149400 (switch-inf)
Near Spicewood, TX 78669
Luis
Job Details: 01/27/2019
ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site for faulty bin thermistor. Removed failed bin thermistor,installed new thermistor ran diagnostics test passed."
Near Austin, TX 78754
Joseph C.
Job Details: 01/27/2019
DRYER AMANA NED4655EW1 Arrived on site for “drum not turning” complaint. Inspected unit and found motor capacitor failure. Ordering new motor. Return for repairs on Monday 01/28.; ordrng 1 279827 (motor!dryer)
Near Austin, TX 78746
Leonardo
Job Details: 01/27/2019
OVEN KITCHENAID KEBS207SWH04 Arrived on site to test unit for lower oven not getting pass 300. Turned unit and found unit off by 68 degrees. Advised customer she needs a new control board . Customer is going to look around and see what ovens cost. She will call back if she want to continue with job.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL ADB1400AGS1 "(AI) Arrived on site for dishwasher not drying dishes. Performed diagnostics mode, no error codes. Tested amp draw to heat element and found amp draw within range. Tested for hot temperatures on heating element at end of test cycle. Found heater working. Checked rinse aid dispenser and found working. Tested incoming water temperature not reaching over 100°. Spoke with customer on incoming water temperature should be 120° Instructed homeowner on user care guide. No water leaks present at time of service. All tested good."
Near Georgetown, TX 78633
Arthur B.
Job Details: 01/27/2019
WASHER MAYTAG MVWB765FC2 "Arrived onsite for customer complaint of top load washer drains when not in use. When arrived,found water inside tub. Also found water valve solenoids not closing allowing water to drip into tub. Ran diagnostics and found mutilple codes regarding water hazards. Drained unit. Ordering water valve and returning with control. R/S for Tuesday 1/29. Turned water supply off at this time.; ordrng 1 W11165546 (VALVE)"
Near Austin, TX 78731
Luis
Job Details: 01/27/2019
REFRIGERATOR FRIGIDAIRE FGHB2844LED "Arrived on site for no water. Ran water dispenser no water,removed water filter tested dispenser water coming from filter housing diagnosed customer will need to replace water filter."
Near Austin, TX 78737
Kevin
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site and found refrigerator is vibrating, found refrigerator was not leveled by delivery team. After leveling found rattle when compressor is running. Inspected rear compartment and found refrigerant Lines making contact with cardboard panel. Pushed lines in word and they are no longer making contact. No water leaks from connections at time of service, job complete"
Near Leander, TX 78641
Jonathan S
Job Details: 01/27/2019
MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site for microwave door damaged. Inspected door and found scratch bottom right side. Removed damaged door and installed new. Tested door operations. All tested good. Spoke with customer on user care guide.
Near Austin, TX 78723
Luis
Job Details: 01/27/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for loud noise. Found ice hitting fan motor in freezer section. Ran diagnostics found failed thermistor, diagnosed unit will need fan motor that includes harness and thermistors. Defrosted evaporator replaced motor assembly. Fan motor $131.99 labor(RF170)$209.99."
Near Manor, TX 78653
Wesley
Job Details: 01/27/2019
WASHER WHIRLPOOL WTW7000DW3 Arrived on site and found cold valve not opening. Also found sub feed tripping during washer use. Returning with control. Advised customer to ; ordrng 1 W10758829 (VALVE)
Near Leander, TX 78641
James
Job Details: 01/27/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site and found vent hood light has failed. I found the bulb housing has visible short and I replaced it. Tested operation and found unit now working properly. Job complete
Near Wimberley, TX 78676
Brandon
Job Details: 01/27/2019
DRYER AMANA NED4655EW1 "Arrived on site to replace drum, after I replaced, unit tested good."