Near Waco, TX 76712
Arthur B.
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KRSC500ESS0 "Arrived onsite for customer complaint of SxS refrigerator not dispensing ice. Tested unit and found pad shorted and ice bin dispenser motor faulty as well. P&L are as follows; WPW10346924 (Pad),W11202789 (Ice Bin Motor), OF to R/S once authorization is given. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WPW10346924 (pad)"
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for EVAP replacement and control and harness, R&R EVAP cover harness and control and tested good, no leaks on site ."
Near Austin, TX 78757
Derek S.
Job Details: 10/19/2018
RANGE JENN-AIR JDRP536WP02 "Arrived on site and replaced the control and harness, still has same error fan low speed, notified chase that issue remains and managers will follow up, ; saved tckt"
Near Austin, TX 78757
Derek S.
Job Details: 10/19/2018
RANGE JENN-AIR JDRP536WP02 "Arrived on site and replaced the control and harness, still has same error fan low speed, notified chase that issue remains and managers will follow up, ; saved tckt"
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/19/2018
COOKTOP FRIGIDAIRE PLGFZ397GCH "Arrive o. Site for unit not igniting front burners, found spark module failed replaced spark module, a,so found igniter office kinked, replaced ingiter orfice and tested good, no gas leaks on site"
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for no ice, entered diag more and found ice maker not responding, R&R ice maker and tested good, no leaks on site ."
Near Leander, TX 78641
Lou
Job Details: 10/19/2018
REFRIGERATOR GE GTS22WCPBRWW "arrived on site to inspect refrigerator not cooling. Upon further inspection, using my thermalcouple, I placed my lead in the freezer and tested temperature. My reading in the fc section was 3 degrees. I tested the rc section and my temp reading was 59 degrees. I found some frost buildup on the Evap cover. I removed the Evap cover and found that the Evap fan motor was not working. I checked ohms and it was open. No water connections to the unit; therefore"
Near Leander, TX 78641
Lou
Job Details: 10/19/2018
OVEN JENN-AIR JJW2830WS00 "arrived on site to inspect oven error code F8E0. Upon further inspection, the customer advised that the oven was showing the error code F8E0 again and when she would turn it on after about 30 seconds, it would turn off. I placed the unit in diagnostics and found the error code for both upper and lower ovens. I followed the pointers in service matters and tested ohms for both fans. According to the pointer, there should be approximately 163 ohms to the blowers. I found that the part only had 59 ohms. I tested voltage from the control and also found that the control was not providing voltage to the blowers. I removed and replaced the Appliance Manager and both blowers ad tested the unit. The unit operated as designed, job completed."
Near , TX 78642
Jonathan S
Job Details: 10/19/2018
RANGE WHIRLPOOL WFC150M0EB2 Arrived on site for range back burner staying on when knob is in off position. Performed diagnostics and gained access to switch to inspect terminal connection. Found switch failed . Replaced switch and tested and found wire incorrect. Not able to correct due to plastic wire harness connection. Will need to replace switch and and harness. Return schedule for Monday the 22nd. ; ordrng 2 WP3149404 (SWITCH )s and 1 WPW10279107 (HARNESS )
Near Cedar Park, TX 78613
Lou
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KBSD608ESS00 "arrived on site to install previously diagnosed and ordered part. Upon arrival, I inspected the unit freezer door due to it being previously diagnosed as being warped. I found that the unit needed to be leveled and unbound. Using the leveling feet, I raised the feet so that the unit rested on its wheels then I lowered the feet starting with the left side then went to the right side and lowered the feet. I went back and forth raising the front and rear feet unit I had the unit leveled/centered. I tested the unit doors and found them to close with a good seal at the gaskets. The customers original complaint was that the left fc door was not sealing correctly and ice was building up at the front top area of the fc section. The top right corner of the fc door was not flush with the rc door. Once I centered/leveled the unit both doors were flush with each other. I advised the customer of my findings and showed her the results and the customer noticed t
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/19/2018
RANGE WHIRLPOOL WFG515S0EB0 Arrived on site for oven not maintaining temperature and front right not lighting. Performed temperature test on bake mode at 350°. Found oven burner did not ignite on 2nd cycle. Gained access to spark igniter and found igniter to far from burner. Adjusted igniter and continued with temperature test. Found average temperature at 366°. Calibrated temperature -10°. Found on front right burner orifice clogged. Cleared orifice and tested. All checks good.
Near Lago Vista, TX 78645
Paul
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived onsite for the refrigerator with a no cool condition. I replaced the HV control to get proper voltage to the UI but found the UI not responding to the diagnostics mode. I found the water and ice paddles not working also. I found none of the sealed system components working. Need to replace the UI to further test. Ordering all of the boards JIC. Ordering C-NOTES, W11099702 PANEL-UI, & W11039890 CNTRL-ELEC. Marking the prescreened Orion Control as UORV.; ordrng 1 C-NOTES (NEED PARTS AUTHORIZATION AND THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT ) and 1 W11039890 (CNTRL-ELEC) and 1 W11099702 (PANEL-UI)"
Near Lago Vista, TX 78645
Paul
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL ED25UEXHW01 Arrived onsite for the refrigerator with a no cool condition. I could hear the overload tripping so the unit either has a bad start device or a bad compressor. I could not get the unit pulled out by myself because of how tight it is between the cabinet and wall base board. Will need a second man to try and get it out. Ordering C-NOTES.; ordrng 1 C-NOTES (OFFICE NEEDS TO RS AND GET AUTHO FOR A 2ND MAN.)
Near Spicewood, TX 78669
Brandon
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL GI5SVAXVQ01 "Arrived on site for customer complaint of unit not cooling. Found control board was faulty, I replaced control, programmed control, unit tested good. Customer also wants new ice maker. I am ordering ice maker. I charged customer for control board and service, returning tech will need to collect for ice maker plus tax only. ordrng 1 WPW10190981 (icemaker)"
Near Austin, TX 78757
Derek S.
Job Details: 10/19/2018
OVEN WHIRLPOOL WFG320M0BW2 "Arrived on site and replaced the sensor due to high temps off 20 degrees, gave tips for preheating unit"
Near Austin, TX 78757
Derek S.
Job Details: 10/19/2018
OVEN WHIRLPOOL WFG320M0BW2 "Arrived on site and replaced the sensor due to high temps off 20 degrees, gave tips for preheating unit"
Near Austin, TX 78757
Derek S.
Job Details: 10/19/2018
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site to repair unit for not heating, found the capacitor was shorted and damaged the diode, thermal fuse, and magnetron, replaced the cap, mag, diode, and thermal sensor and verified operations heating a cup of water with no issue."
Near Austin, TX 78757
Derek S.
Job Details: 10/19/2018
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site to repair unit for not heating, found the capacitor was shorted and damaged the diode, thermal fuse, and magnetron, replaced the cap, mag, diode, and thermal sensor and verified operations heating a cup of water with no issue."
Near Austin, TX 78757
Derek S.
Job Details: 10/19/2018
MICROWAVE GE CEB1590SS3SS "Arrived on site and replaced the switches due to mechanical electrical failure, verified operations"
Near Austin, TX 78757
Derek S.
Job Details: 10/19/2018
MICROWAVE GE CEB1590SS3SS "Arrived on site and replaced the switches due to mechanical electrical failure, verified operations"
Near Waco, TX 76710
Arthur B.
Job Details: 10/19/2018
RANGE WHIRLPOOL SF265LXTS2 Arrived onsite for customer complaint of oven not igniting when attempting to bake. Removed bottom cover and removed bake tube. Found connection to bake igniter was not secured to bake igniter. Secure wire connections and tested unit. Unit now ignites as intended. No other issues found. No gas leaks detected at time of service.
Near Temple, TX 76504
Jerry C.
Job Details: 10/19/2018
REFRIGERATOR HOTPOINT HSS25GFTABB "HSS25GFTABB Arrived to inspect ice within fc. I found the fc drain pan frozen and I removed the ice. The drain tube was clogged and after removing the debris, the drain worked as designed. Both door closer cams had completely failed and caused the doors to not fully close on their own and also pop open when the opposites door was closed. The unit will require left and right complete cam assemblies. The right door handle was broken and will require replacement. No leaks observed during service. Office to schedule service after authorization for parts obtained. No leaks observed during service. ; ordrng 1 CNOTES (CB PART AUTHORIZATION) and 1 WR02X11478 (hinge cam & thimble) and 1 WR02X11479 (cam & thimble (ff)) and 2 WR02X11743 (hinge,cam riser)s and 2 WR12X10203 (tail handle sxs)s and 1 WR12X10820 (handle sxs bk)"
Near Belton, TX 76513
Jerry C.
Job Details: 10/19/2018
WASHER MAYTAG MVWB765FW1 MVWB765FW1 Arrived to inspect clothes torn. I found the customer was over-detergenting the unit and I advised on detergent type and amounts. The agitator assembly was warped up and attributing to the issue and I removed and replaced it. Corrosion and debris was falling onto the garments from the left side of the detergent drawer and it will require replacement. Office to order drawer and housing. No leaks observed during service. ; ordrng 1 W10919352 (drawer) and 1 W11172234 (HOUSING)
Near Spicewood, TX 78669
Brandon
Job Details: 10/19/2018
WASHER WHIRLPOOL WFW94HEXR2 "Arrived on site for part hanger, I replaced Motor Control Unit, washer tested good with no leaks."
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
WASHER WHIRLPOOL WTW8500BW0 "Arrived on site. Check for spinning issues. Found multiple problems with unit. Found bearing bad and also rotor screeching on stater. Will need bearing, stater, Rotor and RPS sensor to repair unit. Need autho and 2 hrs for repair. Office to reschedule; ordrng 1 280146 (rotor) and 1 CNOTES (CNOTES ) and 1 W10178988 (sensor) and 1 W10419333 (stator)"
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
WASHER WHIRLPOOL WTW8500BW0 "Arrived on site. Check for spinning issues. Found multiple problems with unit. Found bearing bad and also rotor screeching on stater. Will need bearing, stater, Rotor and RPS sensor to repair unit. Need autho and 2 hrs for repair. Office to reschedule; ordrng 1 280146 (rotor) and 1 CNOTES (CNOTES ) and 1 W10178988 (sensor) and 1 W10419333 (stator)"
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
WASHER WHIRLPOOL WTW8500BW0 "Arrived on site. Check for spinning issues. Found multiple problems with unit. Found bearing bad and also rotor screeching on stater. Will need bearing, stater, Rotor and RPS sensor to repair unit. Need autho and 2 hrs for repair. Office to reschedule; ordrng 1 280146 (rotor) and 1 CNOTES (CNOTES ) and 1 W10178988 (sensor) and 1 W10419333 (stator)"
Near Lago Vista, TX 78645
Paul
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDF530PLYW5 "Arrived onsite for the dishwasher to replace the previous diagnosed defective parts by JC. I replaced both the UI, main control, and the vent because of the vent leaking on the controls. I tested the unit in diagnostics and the unit worked as designed. There were no water leaks present at the time of service. Call complete."
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
DISHWASHER HOTPOINT HDA3400G02BB "Arrived on site. Replaced timer and cycled, After further diagnosis also found switchs sticking creating unit to intermittently run. Will need switches to repair unit. Reschedule for 10/23/18 ; ordrng 2 3135-0006 (switch,intrlock)s"
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
DISHWASHER HOTPOINT HDA3400G02BB "Arrived on site. Replaced timer and cycled, After further diagnosis also found switchs sticking creating unit to intermittently run. Will need switches to repair unit. Reschedule for 10/23/18 ; ordrng 2 3135-0006 (switch,intrlock)s"
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
DISHWASHER HOTPOINT HDA3400G02BB "Arrived on site. Replaced timer and cycled, After further diagnosis also found switchs sticking creating unit to intermittently run. Will need switches to repair unit. Reschedule for 10/23/18 ; ordrng 2 3135-0006 (switch,intrlock)s"
Near Georgetown, TX 78626
Jerry C.
Job Details: 10/19/2018
WASHER WHIRLPOOL WTW8540BW1 "WTW8540BW1 Arrived to inspect noise. During the service test mode, discovered the rotor may have freed itself during normal operation. The noise was corrected by simply tightening the rotor assembly. No leaks observed during service."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/19/2018
WASHER MAYTAG LAT9804AAE Arrived on site to install previous diagnosed parts. Gained access to siphon and elbow. Removed siphon break and elbow drain. Inst
Near Salado, TX 76571
Jerry C.
Job Details: 10/19/2018
OVEN KITCHENAID Kebc107kss03 "Kebc107kss03 Arrived to inspect no heat. I found the unit appeared to work, but there was no heat. I removed the unit from the cabinet and found the thermal fuse open. I removed and replaced the thermal fuse and tested. Operational test good. Thermal fuse $78.79 WO390 $179.99"
Near Belton, TX 76513
Jerry C.
Job Details: 10/19/2018
WASHER WHIRLPOOL WTW5000DW1 WTW5000DW1 Arrived to check unit with no power. Diagnosed and verified the complaint. Changed out control. Advised customer unit should be on a grounded plug. No leaks observed during service
Near Austin, TX 78731
Cliff
Job Details: 10/19/2018
DISHWASHER KITCHENAID KUDS01FKSS0 Arrived on site to diagnose a dishwasher that will not stay closed and not washing properly. Tested unit and found pump inlet screen clogged and Unit not leveled properly. Cleared pump and let and re-level the unit and found all is not working properly. No further repairs are needed and no leaks were found at time of service.
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Replace control and sump and motor. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Replace control and sump and motor. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Replace control and sump and motor. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near La Grange, TX 78945
Diego G.
Job Details: 10/19/2018
MICROWAVE GE PEB7227SLSS "Arrived on site. Check for no operation issues. Found loose connection at control allowing it display not to kick on. Reposition connector and connected, all functions tested OK. Job complete"
Near La Grange, TX 78945
Diego G.
Job Details: 10/19/2018
MICROWAVE GE PEB7227SLSS "Arrived on site. Check for no operation issues. Found loose connection at control allowing it display not to kick on. Reposition connector and connected, all functions tested OK. Job complete"
Near La Grange, TX 78945
Diego G.
Job Details: 10/19/2018
MICROWAVE GE PEB7227SLSS "Arrived on site. Check for no operation issues. Found loose connection at control allowing it display not to kick on. Reposition connector and connected, all functions tested OK. Job complete"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL GI5SVAXVL01 "Arrived on site for refrigerator not cooling. Performed diagnostics mode and attempted to reprogram control. Would not respond, gained access to main control and found not sending voltage out. Will need to replace main control. Customer approved estimate. Removed failed main control and installed new. Programed software. Tested amp draw to compressor, within range. All tested good, no water leaks present."
Near Austin, TX 78734
Brandon
Job Details: 10/19/2018
REFRIGERATOR JENN-AIR JS48NXFXDE00 "Arrived on site for customer complaint of fresh food section door not sealing. Found door was warped, ordering door and hinge.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 MAN JOB) and 1 CNOTE (2 HOUR JOB) and 1 W10691136 (hinge-door) and 1 W10800806 (dor-fip)"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/19/2018
OVEN WHIRLPOOL WOS51EC0AS02 Arrived on site for oven having no power and door in lock position . Turned breaker off to unit. Gained access to to thermal fuse and control. Tested thermal fuse and found open. Replaced fuse and tested cooling fan. All tested good.
Near Georgetown, TX 78628
Tyler B.
Job Details: 10/19/2018
OVEN WHIRLPOOL RBS305PVS03 "Arrived on site for unit throwing error for oven sensor, R&R sensor and tested goodSensor -"
Near Georgetown, TX 78628
Tyler B.
Job Details: 10/19/2018
VENTHOOD WHIRLPOOL UXT5236BDS1 "Arrived on site for nosiey vent hood, found motor buzzing, R&R and tested good."
Near Martindale, TX 78655
Brandon
Job Details: 10/19/2018
WASHER ROPER RTW4640YQ1 "Arrived on site for customer complaint of unit not filling with water. Found faulty pressure switch and control board, ordering parts for return visit. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10450959 (switch)"
Near Round Rock, TX 78665
Wesley
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Arrived on site and replaced unit valve. Now operating as designed.
Near Round Rock, TX 78665
Wesley
Job Details: 10/19/2018
MICROWAVE AMANA AMV2307PFS0 Arrived on site and found unit with upper interlock switch lighting problem. Replaced interlock assemblies. Unit is now operating as designed. All checks good.
Near Round Rock, TX 78665
Wesley
Job Details: 10/19/2018
DRYER WHIRLPOOL WED8900BC "Arrived on site and found unit vent cramped. Corrected vent and cleaned sensor to test. Unit cycle now operating properly. Also corrected stuck button symptom by removing panel and repairing. All else checks good, advised customer concerning repair. Unit now operating as designed."
Near Lago Vista, TX 78645
Paul
Job Details: 10/19/2018
RANGE GE PHB920EJ3ES Arrived onsite for the range to replace the previous diagnosed defective parts by JC. I replaced the induction assembly and tested the unit. The left side burners work as designed but the right side burners and the warmer burner still do not work. Need to replace the UI. Ordering C-NOTES & WB27X28607 OVEN CONTROL AND OVERLAY ASM.; ordrng 1 C-NOTES (OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 WB27X28607 (OVEN CONTROL AND OVERLAY ASM)
Near Round Rock, TX 78665
Wesley
Job Details: 10/19/2018
WASHER MAYTAG MVWB835DW1 Arrived on site and installed valve. All checks good. Unit is now operating properly.
Near Round Rock, TX 78681
Wesley
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site and replaced dead control to repair. Now unit lights are working and all else checks good. Advised customer on repair.
Near Austin, TX 78734
Brandon
Job Details: 10/19/2018
RANGE JENN-AIR JGRP436WP02 "Arrived on site for customer complaint of broil not working, found broken broil igniter, I replaced igniter, unit tested good."
Near Austin, TX 78748
Luis
Job Details: 10/19/2018
REFRIGERATOR MAGIC CHEF RB171ALV "Arrived on site for no cool. Lights on,bypassed thermostat compressor and fans powered on diagnosed unit will need thermostat. Return apt set for wed 10/24; ordrng 1 WP61001343 (THERMOSTAT)"
Near Austin, TX 78753
Scott
Job Details: 10/19/2018
OVEN WHIRLPOOL WFG510S0AS2 "please use other number as primary contact. Arrived on site for oven not preheating correctly . Readjusted the igniter bar as well as the flame spreader plate . Still having igniting issues .No gas leaks detected at time of service . Job complete ."
Near Austin, TX 78738
Brandon
Job Details: 10/19/2018
WASHER WHIRLPOOL WFW90HEFW1 "Arrived on site for customer complaint of smell, I inspected the drain hose, drain hose was in proper position, nothing was in between tub and basket, unit was functioning as designed."
Near Killeen, TX 76542
Steve C.
Job Details: 10/19/2018
COOKTOP GE JP340B0C1BB Arrived on site for the unit right front element is always at high setting. Tested the right front element and found on low setting the element will not turn off. Unit will need a new right front element and right front switch. Unable to find on parts breakdown. Office will need to research and reschedule customer.; ordrng 1 RESEARCH (RF ELEMENT ) and 1 RESEARCH (RF SWITCH)
Near Austin, TX 78738
Brandon
Job Details: 10/19/2018
DRYER SAMSUNG DV52J8060E "Arrived on site for customer complaint of noise issue, found noise coming from idler pulley, I replaced pulley unit tested good. Service call was already collected.
Near Killeen, TX 76543
Steve C.
Job Details: 10/19/2018
MICROWAVE WHIRLPOOL MH1150xmq-3 Arrived on site for the unit door is damaged. Tested the unit and found the left side of door is cracking. Also is hole is the top left corner and can possibly cause a radiation leak. Unit will need a new door bisque color. Office will need to contact AHS and rescheduled customer.; ordrng 1 8204788 (DOOR BQT )
Near Killeen, TX 76549
Steve C.
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site to replace freezer door, ff door, and nameplate due to the gaskets are defective. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service."
Near Killeen, TX 76549
Steve C.
Job Details: 10/19/2018
DRYER WHIRLPOOL WED7000DW1 Arrived on site for the unit is making a noise. Tested the unit and found the unit is making a loud rattling noise. Disassembled the unit and found coins inside the unit. Cleaned the inside and assembled the unit. Tested the unit and unit works properly. Advise customer to clean air vents every six months.
Near Cedar Park, TX 78613
Lou
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KSSC48FTS02 "arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer showed me that the UI located in the rc section was not working properly as when it was turned on, it was start up the compressor but immediately power off. Using Service Matters, I found service pointer #: W10802724C, which states that any issue concerning the control to replace the control with an updated control kit. Due to the units installation prohibiting me to complete the call now due to time restrictions, I advised the customer that I would need to reschedule the call and would attempt to reschedule for this Saturday. I advised the customer that the office would reschedule. Customer preferred Friday or Saturday and not sometime next week. No water leaks observed during service. Office to schedule return service.; O-emld tckt"
Near Leander, TX 78641
Wesley
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRF535SMBB00 Arrived on site and found unit with clogged drains. $20 discount applied to book labor. Advised customer on use and care. Charged in full.
Near Copperas Cove, TX 76522
Steve C.
Job Details: 10/19/2018
RANGE MAYTAG WGE745C0FS00 Arrived on site for the unit porcelain is chipping off. Called Whirlpool SR#7723225955 Leon and advise to order the touch up pens. It’s not affecting the performance of the unit. Will need to order the black pen and blue pen. Customer wants a am appointment.; ordrng 1 CNOTE (AM APPOINTMENT ) and 1 W10791627 (touch-up) and 1 W10834231 (touch-up BLK)
Near Kyle, TX 78640
Brandon
Job Details: 10/19/2018
DRYER MAYTAG MEDX655DW1 "Arrived on site for part hanger, I replaced rear bulkhead, drum and belt. Unit tested good."
Near Kempner, TX 76539
Steve C.
Job Details: 10/19/2018
WASHER GE GUD24ESSJ0WW Arrived on site for the unit makes a banging noise when spinning. Removed the front panel and tested the unit. Found the unit suspension is weak. Will need to order the two front suspension and the two rear suspension rods. ; ordrng 2 WH16X22790 (rod assembly)s and 2 WH16X22791 (rod assembly)s
Near Austin, TX 78748
Luis
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for no ice. Ran diagnostics icemaker not running through a forced harvest,diagnosed failed icemaker. Installed new icemaker assembly powered unit on icemaker ran through a harvest and filled with water.; used 1 W10882923 (ICEMAKER ) from stock"
Near Austin, TX 78747
Luis
Job Details: 10/19/2018
REFRIGERATOR MAYTAG MFX2571XEM2 Arrived on site for faulty icemaker and damaged fill tube. Replaced icemaker and fill tube. Reassembled fresh food compartment ran icemaker through a cycle water filled icemaker checked tubing no leaks unit working as designed.
Near Cedar Park, TX 78613
Dona
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for deli control and deli wire harness replacement. Replaced deli control and wire harness.Verified operations after replacement deli control is now cycling options and water is working. All operations check good and all water connections dry.
Near Cedar Park, TX 78613
Dona
Job Details: 10/19/2018
DISHWASHER MAYTAG MDB8949SBM3 "Arrived on site for lock staying on ui. Tried pushing lock to unlock was not able to get lock to go off. Removed power to unit then removed connector to ui and restored power. Closed door and unit went into drain indicating stuck key. Quoted customer for part new UI stainless All water connections dry, not able to run unit as ui is not responsive."
Near Bastrop, TX 78602
Scott
Job Details: 10/19/2018
WASHER WHIRLPOOL WTW6300SW0 "Arrived on site for error code . Found control is failing and bearing and maybe will need shocks . Quoted customer on repair . Customer said whirlpool was paying for visit and repair . Checked with office ( Jen) nothing was found . Did tell customer , customer again told me whirlpool was paying . Talked to Erika about customer not wanting to pay . If any concession is given . Will need control, bearing , and shocks . Nonwater leaks detected at time of service . ; saved tckt"
Near Georgetown, TX 78633
Tyler B.
Job Details: 10/19/2018
REFRIGERATOR JENN-AIR JFC2089BEP01 "Arrived on site for noisy unit , no noises upon arrival, out unit in to service mode and could not get unit to duplicate noise, advised customer to catch it on video if it comes up again. No leaks on site"
Near Smithville, TX 78957
Scott
Job Details: 10/19/2018
WASHER MAYTAG MVWB835DW1 "Arrived on site for no responding controls . Did manage to get into a diagnostics , UI and control miscommunication . Ordering console UI and control . No water leaks detected . Did recommend that customer get a surge protector . Plug is shared with a fridge . Please call to set return . Auto; ordrng 1 AUTHO and 1 W10861510 (console) and 1 W11024149 (CONTROL)"
Near Waco, TX 76706
Arthur B.
Job Details: 10/19/2018
DRYER ROPER RED4640YQ0 Arrived onsite for customer complaint of dryer not heating properly. Removed back panel and checked continuity of element and cutoff. Both check ok. Checked timer and found timer shorted. Removed timer and installed new replacement. Reassembled and tested. Dryer now heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Lakeway, TX 78734
Cliff
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site to diagnose a refrigerator that is building condensation around freezer door. Tested unit and found freezer door not sealing properly at the top due to installation issue inside of door. Freezer door, door gasket, and adhesive silicone will be needed to complete repairs. Silicon will be needed to ensure no gabbing in cavity liner around freezer door. Obviously need to set return appointment. I informed homeowner on possible eight week wait for door.; ordrng 1 W10841140 (adhesive) and 1 W11104491 (dor-fip) and 1 WPW10714545 (gasket-fip)"
Near Kempner, TX 76539
Steve C.
Job Details: 10/19/2018
DISHWASHER MAYTAG MDB7749AWW2 Arrived on site to replace the panel due to panel not working. Replaced the panel and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Cedar Creek, TX 78612
Scott
Job Details: 10/19/2018
DRYER AMANA NED4655EW1 Arrived on site for long dry times . Ran temp and air check found restriction in vent hose . Informed customer they need to clean duct work. No lint build up in unit . Job complete .
Near Bastrop, TX 78602
Scott
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site , installed new board . All functions are working . No water leaks detected at time of service . Job complete ."
Near Bastrop, TX 78602
Scott
Job Details: 10/19/2018
REFRIGERATOR MAYTAG MFI2570FEZ03 "Arrived on site for frost build up in freezer . Also found door not making contact with switch ,and air gap on right side gasket . Replaced both slides . Door now seals shut properly . Making contact with door and no air gaps . Nomwater leaks detected at time of service . Job complete ."
Near Austin, TX 78734
Cliff
Job Details: 10/19/2018
WASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to replace drain lines and clamp for dishwasher. Replaced sink to hose drain line and clamp and found other drain line not needed. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.
Near Bastrop, TX 78602
Scott
Job Details: 10/19/2018
WASHER MAYTAG MVWB835DW3 Arrived on site for wash plate issues making strange noise . Found bolt threads worn out bye over tightening . Replaced bolt with truck stock . Tested unit all checked good . No water leaks detected at time of service . Job complete .
Near Georgetown, TX 78633
Tyler B.
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for frost in freezer R&R slides and brackets and tested good, no leaks on site."
Near Seguin, TX 78155
Kevin
Job Details: 10/19/2018
DRYER WHIRLPOOL WED7300DW "Arrived on site and inspected dryer and found door switch has failed, bypassed door switch and dryer will run and eat normally. A new switch will be needed to correct issue.; ordrng 1 WPW10569603 (switch-dor)"
Near Austin, TX 78726
Cliff
Job Details: 10/19/2018
COOKTOP WHIRLPOOL KCGD500GSS00 Arrived on site to Install restrictor plate for cooktop vent. Installed restructure and tested unit. Found all abnormal sparking has stopped. All is working properly and no other repairs are needed.
Near New Braunfels, TX 78132
Kevin
Job Details: 10/19/2018
DISHWASHER JENN-AIR JDB9200CWP2 Arrived on site and set dishwasher into diagnostic cycle and found wash motor is not running. Will need to replace washer motor to correct issue. No water leaks from connections at time of service.; ordrng 1 WPW10455260 (pump&motor)
Near Austin, TX 78737
Leonardo
Job Details: 10/19/2018
DISHWASHER KITCHENAID KUDK03CTSS0 Arrived on site to test unit for unit not cleaning correctly. Test unit and found motor working correctly cleaned inner door and tub due to white film from calcium build up test unit and unit test good job complete
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/19/2018
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to test unit for noise coming from center burner. Test unit and found burner head not letting even flames. Replaced burner head test unit and unit test good job complete
Near Kyle, TX 78640
Kevin
Job Details: 10/19/2018
WASHER MAYTAG MVWC300VW0 "Arrived on site and found lid latch has burnt out, see attached pictures. Will need to replace latch and harness to correct issue. No water leaks from connections at time of service.; ordrng 1 W10189197 (harns-wire) and 1 WP8318084 (switch-lid)"
Near Austin, TX 78737
Leonardo
Job Details: 10/19/2018
COOKTOP JENN-AIR JED4536GS01 Arrived on site to test unit for unit beeping when no one around. Replaced display board test unit and unit test good job complete
Near Kyle, TX 78640
Kevin
Job Details: 10/19/2018
ICE MACHINE WHIRLPOOL KUIX305ESS1 "arrived on site and found little to no incoming water, confirm water from source has good pressure valve is not operating properly. Confirmed power to valve is correct. Will need a new water valve to correct issue. requested customer get a new water supply line and a new drain hose both are failing; ordrng 1 W10897719 (valve)"
Near Austin, TX 78733
Leonardo
Job Details: 10/19/2018
DISHWASHER KITCHENAID KUDC10FXSS5 Arrived on site to test unit for no power. Pushed buttons on unit and unit getting power and unit starting right away. Could not duplicate problem at this time.
Near Austin, TX 78749
Leonardo
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not starting. Test unit and unit getting water in and wash motor coming on. Unit working as designed at this time no leaks present job complete
Near Austin, TX 78748
Leonardo
Job Details: 10/19/2018
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for unit light not working. Test unit and found bad light bulb burned out. Replaced lightbulb test unit and unit test good job complete
Near Austin, TX 78749
Robert
Job Details: 10/19/2018
WASHER WHIRLPOOL LSB6000PQ0 Arrived on job for complaints of not starting. Found the gearcase locked up not turning at coupler. Will need AUTHO office to schedule ; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 CNOTE (AUTHO ) and 1 W10820043 (brake & drive tube)
Near Austin, TX 78747
Leonardo
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site to test unit for unit not cleaning. Test unit and found unit getting water and but wash motor not working. Test motor and found bad motor.
Near Seguin, TX 78155
Kevin
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site and found Inlet water valve is leaking water constantly into icemaker train. After replacing valve leaking has stopped, no further repair is required at this time, job complete."
Near Austin, TX 78726
Cliff
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KSSS48QJX00 "gate code 3927. Due to risk of damaging tile in front of unit (already cracked and hollow spots under tiles, homeowner will need to have unit removed prior to repair and reinstalled after repairs are completed or be present to sign a damage waiver. Also 2nd tech needed to hold refrigerator while corroded pan heater is changed. . Office to reschedule call for 3 hours and 2 techs.; ordrng 1 CNOTES (3 HOURS AND 2 TECHS NEEDED)"
Near New Braunfels, TX 78132
Kevin
Job Details: 10/19/2018
OVEN WHIRLPOOL GMC305PDB07 " Arrived on site and inspected oven and found no response from control board or user interface, confirmed power is correct, But control board would need to be replaced, control board is no longer available. If customer is able to find control board they may request installation"