Arrived onsite and found control beeper failed. Replaced the control. All checks good. Unit is now operating as designed.

Arrived onsite to replace previously diagnosed parts. Replaced main wire harness and power cord. Tested cooktop burners and bake functions. Unit is functioning properly. Job complete

Arrived onsite to replace part requested by Techline to be replaced. Replaced the UI panel. Also went ahead and replaced the HV control. No issues at this time.

Arrived on site for freezer door catching upon closure. Found freezer door gasket was not seated correctly into door causing the gasket to rub against the fascia of fridge exterior. Reseated gasket and door and it no longer rubs against the fascia. Job completed.

"Arrived on site for refrigerator that?s not cooling. Inspected unit and work area. The customer advised that both sections were losing temperature but the refrigerator was mostly losing temperature. Found the freezer section sitting between 3? and 11?F. Found the refrigerator section sitting between 55?F and 37?F at the bottom. Checked the refrigerator evaporator and found it completely frosted over. I advise the customer that we will need to order defrost components. Ordering the evaporator fan motor assembly, drip pan, and evaporator cover for repair. ordrng 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap) and 1 W11457241 (DRIP PAN)"

Arrived onsite and replaced motor to repair possible heat/use short. Advised customer that ongoing intermittent use shorts will indicate the breaker is weak and needs to be non gfci. All checks good.

Arrived on site for top element issues. Customer was concerned about elements cycling on and off . Instructed customer about the newer style elements . No other issues found. Job complete .

"Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor, drier, and, rc evaporator. Verified unit held vacuum and charged unit with refrigerant. All is working properly at this time and no leaks were found at time of service."

"Arrived on site for dishwasher not cleaning the dishes. I checked voltage at the wall and found good voltage and proper polarity. I checked voltage at the junction box and found it is wired properly and reading correct. I checked the wiring on the sump and motor and found everything connected properly. We ran the unit through a diagnostics cycle and found no fault codes. I found the unit filling but the washer motor was starting and stopping. I gained access to the control and tested resistance to the wash motor from the control, I found 7.52 Mohms. I tested continuity through the wiring harness and found good continuity. I tested resistance directly at the motor and found it at 7.52 Mohms. I called techline and Spoke to Robert I advised of my findings and received sr#7731815672 , he stated to replace the sump and motor again. We replaced the sump and motor assembly and retested the unit. The unit is working as designed. I found the stops for the top rack missing. I am ordering this stops and returning ; ordrng 2 WPW10082861 (Stops)s"

Arrived onsite for the unit still over freezing and getting water condensation along the top of the freezer door gasket. Called Techline. Let them know of the current findings and previous works from another company has done to the unit and that the issue has never been fixed. Let them know that we took the condenser fan off to let the mullion heat up. And noticed that he mullion between the crisper drawer and freezer door will not heat up. N

"Arrived on site to inspect unit for closing normally causing iceing. Upon inspection found the unit doors are very uneven causing the ice, leveled the doors and tested. Complete"

Arrived on site to replace previously ordered parts for refrigerator. Found ice bucket warped causing slippage of ice auger retainer. Repaired ice bucket and tested unit. All is working properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a refrigerator that is not cooling properly. Found no parts operating when i arrived and nothing would operate in diagnostics. Ui control is shorted and i replaced it. All is working properly at this time and no leaks were found at time of service.

"Arrived on site for customer complaint of unit not heating after a period of time, and once the cooling fan came on by itself. This is an indicator of a faulty thermistor, ordering thermistor.

Arrived onsite for electrical concern and found wiring issues. Corrected. Unit is now operating as designed. Advised customer on repair. All checks good.

Arrived on site to diagnose a dishwasher that is not filling with water. Found anti hammer valve under sink preventing water flow. Homeowner will need a plumber to correct issue.

"Arrived on site for no ice. Diagnosed a frozen fill line in freezer door,defrosted fill line,ran icemaker through a harvest passed ran fill test passed."

"Arrived on site for a refrigerator that?s still making a vibrating noise. Inspected unit and work area. The customer had a video of what the unit was doing and it sounded like vibration while the compressor was running. The customer stated that it sounded like it was coming from the condenser. Check the tow panel off and started moving around the condenser and found out that I was able to replicate the sound. I called Whirlpool Techline and spoke to Rich SR# 7731822715. He advised me to try and move some of the refrigerant line from the condenser to see what was going on and to correct the issue. He also add it that I should add sound pads to any areas that could come in contact with any metal spots. He did advise that if it?s not one of the lines going to the compressor, there may be an issue with the cabinet but he advised that he wouldn?t really be able to tell because the way that the condenser is designed. I did move one of the refrigerant lines that seem to be causing the sound and added sound pads on the return line to the compressor. I advise the customer to call back if any other issues persist. Call complete."

"Arrived on site and inspected squeaking noises from the dryer. Confirmed the complaint and found the pulley, belt and rollers were contributing to the irritating noises. Replaced the repair kit and unit tested as designed to customers satisfaction. Job complete"

Arrived on site for a dishwasher that won?t drain and is not completing cycles. Inspected unit and work area. Confirmed the customers complaint and found the unit attempting to drain but not draining. I did ask the customer if they had recently replace their garbage disposal and they advised that they just had. Checked the drain hose connector at the garbage disposal and found the knockout punch and not been punched through. Knocked in the knockout punch and tested the unit. The unit began to drain as designed. Call complete.

Arrived on site for Asher making loud noise and recently replaced tub assembly banging around off balance. Upon arrival entered diagnostics but found no error codes. After testing c01-c08 I found slight off balance wobble with tub empty during c08. After running test in normal operation and diagnostics with towels in unit I did find major off balance issue. Dampener rods recently replaced were functioning as designed and holding tub up. Heard unknown objects loose between tub assemblys but couldnt find anything under tub/ above drain mount.

On site for cooktop having scratches and marking after cooking on it once. Pics in SDQP. Found scratches and marks on cooktop. Inspected customers pots. They werent bowed and didnt have any build up of any kind on them. Ordering black cooktop. Unit functioning as designed. Office to reschedule. ; ordrng 1 W11476176 (Cooktop black)

"Arrived on site for a washer that still leaking. Inspected unit and work area. The customer advised that after raising the feet of the washer that the unit is still leaking and went off balance. Went ahead and replaced the dispenser drawer, hot valve, and cold valves. Found the cold water valve I had internally broken. Reassembled unit and tested it in diagnostics. I did find an F0 E2 (oversuds) error code. All tests ran as designed in manual valves, drain, and spin tests. The customer complained about the dispenser drawer not being completely flush as the old one was flush. I called whirlpool Techline and spoke to Austin SR# 7731818725. He advised there is always a little bit of variant in the shape of the drawer due to the part being plastic and that a little misalignment was normal. He advised if the customer wanted the drawer replaced.

"On site for washer not spinning clothes out all the way. In diagnostics, found F8E1 no fill long fill. Cleared error. Ran diag cycle. Unit had proper water supply. Found actuator shaft disconnected from cam. Also, found unit not draining properly due to drain hose being installed too far into drain pipe. Replaced actuator and installed drain hose 4in into drain. Calibrated, ran diag cycle, unit now functioning as designed. Call complete."

Arrived on site for dishwasher not powering on. Inspected unit and work area. Found dishwasher not installed. Removed junction box cover and found both wire nuts fell out when cover was removed. Contacted power cord in junction box. Powered unit on and found unit getting voltage. Not able to do complete testing due to unit not installed at time of service. Job completed.

On site for freezer having loud vibration noise. Found copper refrigerant line touching drain pan causing the noise. Adjusted line and installed dampening pads to help with vibration from compressor. Unit functioning as designed. Call complete.

Arrived on site for refrigerator leaking water. Inspected unit and work area. Cycled ice maker and found no leaks. Gained access to evaporator and found evaporator drain line clogged. Will need to clear drain line to correct failure. Steamed drain line and tested drain operation. Found drain properly.

"Arrived on site and inspected side by side refrigerator ice dispensing issues. Found the ice container, auger motor and shaft were all defective not allowing the customer to dispense ice. Ordering authorization and parts needed to complete repair ; ordrng 1 2188917 (AUGER DRIVE SHAFT) and 1 W10271507 (MOTOR, AUGER) and 1 2317251 (BIN, ICE COMPLETE ASM)"

Onsite for dryer not heating at all. Confirmed complaint. Customer informed me that she had a vent cleaning service performed yesterday. Found cut off open. Replaced cut off. Unit now functioning as designed. Call complete.

Arrived back on site to install previously ordered door latch. After replacing the above the unit tested as designed to customers satisfaction. Job complete

Arrived on site and inspected dryer apparently leaving lint residue on customers in home filter that is located just outside the laundry room. I placed the unit in diagnostics and found no error codes. Inspected the rear of the dryer and vent hose was installed properly and there was no lint buildup on the outside of the unit or any where in the laundry room. Customer isnt sure when hes had the air ducts cleaned. Unit working properly without any errors or failures. Job complete. Add on

Arrived on site for Whirlpool FD fridge- no water coming from dispenser. Found water was only trickling out of the dispenser. Removed filter and same result. Gained access to valve and filter housing. Removed filter housing and installed new filter housing and new heater coil over water line that came with new housing. Tested dispenser and water was coming out but could hear valve struggling. Removed valve and installed new valve. Tested water dispenser and strong flow came out as designed. No leaks detected. Job completed.

Arrived onsite for dryer not operating or starting. Upon inspection I found no voltage present at the terminal block. I found the breaker for the dryer tripped in the half way position. I reset the breaker and noticed it felt very soft or weak. I checked voltage again at the terminal block. I found good voltage under a load. I let the unit run and monitored amp draw on the power cord. I found it would not exceed 25 amps. I used my thermal lead to monitor temperature cycles and found the unit cycling as designed. I turned the timer knob from timed to fluff and heard a crackling noise within the timer. I replaced the timer and tested the unit. I am un able to recreate any crackling noises and the unit is operating as designed at this time. Job complete.

Arrived on site for a washing machine that has a torn bellow. Inspected unit and work area. Confirmed the customers complaint and disassembled unit. Removed old bellow and began to replace it. I noticed the basket leaning pretty hard to the right. Inspected unit and found the Spring on the right side had snapped and broke causing this issue with the wash basket leaning. Spoke to CS and I?m ordering two springs and two shots. Office will need to contact the customer about a return date due to inability to see scheduling.; ordrng 2 W11314394 (spring)s and 2 W11316766 (SHOCKS)s

"Arrived onsite for refrigerator collecting water in the RC floor and freezing. Upon inspection I confirmed the complaint. I found the drain pan warped and the drain clogged. I found FC=1 RC=37 on arrival. I quoted 340.21 + tax for svc fee parts(67.96) and labor(272.25) to replace the drain pan and clear the drain. The customer agreed so I replaced the pan and made sure the drain was free and clear from both sides. I used silicone to seal the drain tube in the rear. I noticed the right side refrigerant line under the inlet valve was sweating and there was some corrosion on the rear panel and floor. I advised the customer of this and to monitor the unit after todays repair. After the repair I powered on the unit, all functions restored and operated as designed. I advised to give the unit at least 5 hours before restocking the RC. No leaks detected during ti e of service. Job complete."

"Arrived on site to inspect unit for not dispensing ice, upon inspection found the auger motor shorted causing issues, replaced auger motor and tested. Complete"

"Arrived on site to replace previously diagnosed power supply board, control, both FC and RC evap motors with harness and thermistors, and drip pan. Replaced parts, tested unit, unit is working as designed. No leaks detected.

"Arrived on site to inspect unit for grinding noises, upon inspection found the unit ran normally and didnt exhibit and grinding, I showed customer how to clear all parts of filters. Cleaned debris from inside the pump. Complete"

"Arrived on site to inspect unit for loud noises during operation, upon inspection found the customer had unplugged unit. When plugged back in I found the console was shorted. Will need console to determine sound cause, ordering console. Office to reschedule ; ordrng 1 W11164010 (Console)"

Arrived onsite and found F7E1 error. Corrected issue with heating circuit by securing failed connections. All checks good. Unit is now operating as designed.

"Arrived on site to diagnose dishwasher that had stopped mid cycle and didnt want to drain at first. On arrival unit was drained. Ran unit and tried to drain. Unit would not drain. Power cycled several times and unit drained. Unit had also leaked out the front of the door prior as well. Ran unit and found it was filling several times, and water level was too high. Found unit has failing control, and several symptoms are pointing to control.

"Arrived on site to test unit for dryer not spinning and burnt smell, test unit found blower wheel and unit vent pipe clogged with lint, removed lint, used vent tester to test unit with and without vent connected, unit failed with with vent connected and passed without, advised customer to have vent cleaned, job complete"

"Arrived on site for customer complaint of unit not cooling, found fan motors running, but compressor was not. I found failed control, I replaced control, unit tested good."

"Arrived on site to inspect unit for not cooling normally. Upon inspection found the Evap covered in ice causing cooling issues, customer will need to defrost unit for 3 days to clear ice, replaced control and changed defrost settings. Customer will defrost. Complete"

Arrived onsite for dishwasher not draining. Upon inspection I found the heater element burned into 2 pieces. I found the filter and screen in the sump both damaged and the spray arm damaged. I ran diagnostics and found F7E1 stored in the unit. I found the unit washing and drained as designed. I will order the heater lower spray arm and filters to complete the repair. ; ordrng 1 W10518394 (Heater) and 1 W10872845 (Filter) and 1 WPW10463906 (Screen) and 1 W11084121 (Sensor) and 1 WPW10319027 (Lower spray arm) and 1 W10906426 (Control)

"Arrived on site to inspect unit for leaking gas around tubing. Upon inspection found the gas leak was in the middle of yellow gas line indicating pin hole, customer must have gas line replaced by builder or JB Hunt. Spoke with builder and instructed what to do next. Complete"

Arrived onsite for refrigerator intermittently cooling and no ice. Upon arrival found unit compressor condenser coils clogged. Ordering starting device as unit is intermittently running compressor.; ordrng 1 WPW10197428 (Start dec)

Arrived onsite for dishwasher stopping mid cycle. Upon arrival found panel damaged and bubbling also found unit owi was damaged. Ordering new panel and owi.; ordrng 1 W11116422 (Panel) and 1 W11084121 (Owi)

On site for microwave door not closing properly. Found lower tab on door broken. Ordering stainless complete door. AUTHO. Office to reschedule. ; ordrng 1 W10860351 (Door complete) and 1 AUTHO (AUTHO)

Arrived on site for dishwasher not drying dishes. Inspected unit and work area. Performed diagnostics mode and monitored operation. Measured incoming water temperature at faucet and found 120?. Found unit drawing 6.5 amps. Called Whirlpool tech support and spoke with Travis. Went over prior service performed. Tested all other components. Found all operating as designed. (7731813650).

Arrived onsite for potential gas leak. Upon arrival pulled unit to inspect gas line and connections. Used liquid leak detector around supply and connections. Also tested cooktop valves. Could not detect any leaks at this time. Called safety team for documentation. Provided SR#7731758646.

Arrived on call for complaint of breaker tripping. Found washer connect to GFCI outlet. Recommend replace outlet.

Arrived onsite to install previously diagnosed parts. I installed all parts from diagnosis visit. I tested the unit and monitored for leaks. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element not coming on. I disassembled the unit and tested the element and cutoffs and found one of the cutoffs open. Also found the red wire on the harness to the element connection was burnt/shorted. I advised the customer of my findings.I removed and replaced the element assembly and added a new connector to the harness from a connector from my van stock and reassembled the unit and retested. Unit is operating as designed. No lint observed during service, job completed."

Arrived on site to test unit for oven door falling. Found right hinge not sitting correctly. Secured hinge test unit and unit test good job complete.

"Arrived on site to inspect dishwasher not working. Upon further inspection, I attempted to place the unit in diagnostics and it was non-responsive. I found the breaker tripped. Checked breaker and found it to be a GFCI breaker and the light was flashing on it. I turned the power back on and placed the unit in diagnostics showing error code F6E4, but it was due to there being water in the tub when I arrived. I cleared the code and continued with testing. Unit is operating as designed. I recommended that the customer have an electrician look at the breaker and replace it if needed. No water leaks observed during service, job completed."

"Arrived on site to test unit for UI issues. Unit was successfully connected to WiFi. Tested unit, unit now working as designed. Job complete."

"Arrived on site for no cool. Removed both evaporator cover,found no traces of dye on fresh food or freezer evaporator,removed compressor cover no traces of dye. Ran test 4,pressure for fresh food reading -20 and 50 and freezer cool down reading -20 and 60 called tech support

Arrived on site for Drum is loose. Washer is moving and unstable when spinning. inoperable. Placed in diagnostics and no error codes came on. Placed in high speed spin and no vibrations or out of the ordinary movement was found. Customer had wet clothes inside the washer with a blanket and sheets. Explained the importance of washing towels with towels and sheets with sheets. Demonstrated how to load in loose heaps when washing mixed loads of clothes. Explained washing a blanket by itself would not work and cause uneven loads. Explained not to wrap clothes or blankets around tower. Washer working as designed. Job completed.

"Arrived on site. Diagnosed sealed system issue,replaced evaporator,compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked compressor compartment no traces of dye,good frost pattern on evaporator no traces of dye."

"Arrived arrived on site for install of previously diagnosed parts. Installed new valve, holder, wiring harness, knob, and all new bezels. Double checked all gas connections and fastened tightly. Tested unit, all burners working properly, job complete."

Arrived onsite for unit having some freezing buildup in the unit. Looked inside the unit and saw a small amount of frost buildup. Fan had turned back on but didn?t hear any kind of grinding comings from the freezer. Checked the door sealing and the seal was closing good. Gave the customer instructions to possibly let the unit do an unthaw so it will help to remove any possible left over ice for 24hrs and restart the unit and see if the issue comes back. Let the customer know to have towels to help with any water that may come from the unit. No issues at this time. Job complete

Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor and filter drier and verified unit held vacuum. Charged unit with refrigerant and all is working properly at this time. No leaks were found at time of service.

"Arrived on site for customer complaint of unit not producing ice, found failed ice maker, I replaced ice maker, unit tested good."

Arrived on site to replace previously ordered parts for ice machine. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site to replace previously ordered parts for ice machine. Replaced ext pump, circ pump, and control and all is working properly at this time. No leaks were found at time of service."

"Arrived on site to replace failed compressor, filter drier, and coupler, after replacing, I charged with 5.3 ox of r134a, unit started cooling. ; ordrng 1 Wpw10558424D2C (Ice container)"

"Arrived on site to replace broken control, after replacing, unit tested good."

Arrived on site for dishwasher not cleaning dishes on 1 hour wash. Inspected unit and work area. Measured incoming water temperature at 120?. Performed diagnostics mode and found no fault code. Monitored test operation and measured amp draw to heating element. Found 7 amps to element. Found suds from rinse aid. Found all working as designed. Spoke with customer on user care guide. No water leaks detected during service.

Arrived onsite to install previously diagnosed parts. I installed the ice maker and harness. When I restored power the ice maker cycled and filled as designed without being jumped.

Arrived on site for dryer not heating. Inspected unit and work area. Tested operation and found heating. Performed air flow test with vent on and found restriction in air flow (red light). Removed vent and performed same test and found good air flow (green light). Found restriction in home venting. Informed customer on air flow and venting. Unit working as designed.

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I found the unit pulled out form the cabinets. Before testing, I found dry water streaks on the diverter housing along with some calcium build up. Also found the dispenser door missing. Customer opted to not replace the dispenser. I removed and replaced the sump/motor assembly and tested. Unit is operating as designed. No water leaks observed at the end of service, job completed. Unit left uninstalled per customer request."

Arrived onsite and replaced control. Unit lighting is now operating properly. Advised customer on repair.

Arrived on site for will no longer turn on to dry. The light is coming on so inside though. Found dryer would not turn drip umm when cycle started. I could hear the start button click and click gain after door closed. Tested door witch and it had continuity. Tested thermal fuse for continuity and it had failed. Removed thermal fuse and installed new thermal fuse. Dryer began spinning and heating as designed. Dryer was not getting good air flow which is what caused the thermal fuse to fail. Inspected exterior vent and found it to be covered in lint. Recommended customer call dryer vent wizard to ensure the new fuse did not fail due to the blockage in the vent. Job completed.

Arrived on site to install previous diagnose parts. We gained access to the pressure sensor and tested unit issue was not resolved. We reviewed previous techs notes. We installed control and reinstalled oil pressure sensor and tested unit. Unit is operating as designed.

"Arrived on site to replace previously ordered parts for cooktop. Replaced 4 knobs, 4 grommets, and 4 infinite switches. Tested unit and all is working properly at this time."

Arrived on site for upper rack falling down . Found one of the wheels broken off right hand adjuster. Replaced adjuster . Upper and lower racks are not operating smoothly . Found tub is damaged on right hand side . Will need new tub . No water leaks detected at time of service. Customer is aware of time frame . Call to set return .; ordrng 1 W11409866 (Tub)

"Arrived on site to test unit for clicking sound coming from RC compartment, tested unit found damper motor clicking open or closed, need damper control to fix issue, office to reschedule ; ordrng 1 WPW10479155 (Damper control) and 1 W10530312 (Damper cover)"

Arrived onsite for unit making noise. Tested the unit. Unit would make a noise. Looked at the unit and found that the diode was burned out. Got authorization to replace the diode. Replaced the part. Tested the unit. Unit tested good. No issues at this time. Job complete.

"Arrived on site and inspected washer and found cam kit riser is sheared at the top took pictures. Replaced it and reported issue to techline if issue continues will need to replace Gearcase, actuator, cam kit 7731812628"

Arrived onsite for washer not latching found left lid comple cracked ordering chrome lid. Office to reschedule upon receiving parts. ; ordrng 1 W11256781 (Chrome shadow lid)

"Arrived onsite for unit not starting. Tested the unit and noticed it would not turn on. Found that the the unit was not getting 120v from the wall plug. Ran an extension chord to another plug. Unit was getting the correct voltage. Up on further inspection, found that the lid switch was no good. Replaced switch. Tested the unit. Unit tested good. No leaks at this time. Job complete"

"Arrived on site , replaced main harness. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete ."

Arrived on site. Installed a new defrost heater assembly.

Arrived on site for refrigerator not cooling. Inspected unit and work area. Found ice buildup on evaporator. Found lights and fan not running. Gained access to temperature control and found lost neutral. Traced voltage to cabinet connector and found bad connection. Corrected connection and found all powered on. No water leaks detected during service.

"Arrived on site for loud noise when door is fully opened on right side. Replaced bushing,bracket,extension and hinge tested door operation noise no longer present"

"Arrived on site for install of previously diagnosed parts. will need to order correct element and complete job. ; ordrng 1 W11537778 (Heating element)"

Arrived onsite for washer cut wire. Splice again found it spilt in another area. Got unit to drain. Ordering lower wiring harness for more permanent fix.; ordrng 1 W11405458 (Lower wiring harness)

Arrived on site to install previously diagnosed part. Removed freezer door and installed new freezer door. Tested water dispenser and is dispensing as designed. Ice maker turning auger. No leaks detected. Informed customer to dump any ice it produces between now and tomorrow morning due to brand new ice mold and water lines. Job completed.

Arrived onsite for refrigerator not making ice. I found the RC=38 and the FC=3 I was not able to jump the ice maker. I found 120VAC getting to the IM motor.The customer agreed so I replaced the ice maker and cycled power. The ice maker cycled and filled as designed. No leaks detected during time of service. Job complete.

"Arrived on site and inspected washer and found it will pass test 12 diagnostic cycle, but running a quick wash cycle it will stay in the agitation without stopping, and there is no chiming from the control panels buttons. Trying to power off washer or pause cycle does nothing. Spoke with techline and they recommended replacing control board. After replacement button chimes have returned and it will complete diagnostic test 12. Requested that customer attempt some laundry to confirm it is operating normally, job complete. 7731809321"

Arrived on site for an ice machine not making ice. Upon arrival I gained access to the evap and pump/harness. Upon further inspection I found the grid cutter physically broken. I put the unit into diagnostics mode and found all other loads working as designed. I installed the new cutter and then tested the unit. The unit is now working as designedCall complete.

Arrived onsite and found all operating perfectly after last visit. Advised customer no parts would be needed. Customer said they had experienced no new symptoms and everything was working well after last visit.

"Arrived on site for customer complaint of unit not powering on, found thermal fuse open, I replaced thermal fuse, also found that L1 is dropping voltage under a load. Instructed customer to have an electrician service the home.

"Arrived on site for customer complaint of unit making loud noise during spin. I inspected belt, cam, and actuator, those looked good. I was unable to remove washplate, returning tech needs to cut out washplate, replace gearcase and washplate. Also ordering suspension. ; ordrng 1 W10752283 (Washplate) and 1 W11130362 (Suspension)"

Arrived on call to replace previous diagnosed parts. After installation test operation and found the belt will also be required to complete. ; ordrng 1 W11239857 (Belt)