Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site. Replaced control and water valve. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Burnet, TX 78611
Thomas L.
Job Details: 02/07/2019
OVEN MAYTAG MER8700DE Arrived on site for unit that would not reach breaking temperatures. Found that the unit had a failed bake element. Replaced bait element. Unit now heats properly.
Near Leander, TX 78641
Lou
Job Details: 02/07/2019
DRYER WHIRLPOOL WED5300VW0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the element and tested the unit. Unit operated as designed. No lint observed during service, job completed."
Near Cedar Park, TX 78613
Scott
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for door not closing . Found upper rack not closing properly due to one side of adjusters was in up position and other was in down position , causing upper rack rails to bind and not close all the way . Ran diagnostics test .no error codes . Nonwater leaks detected at time of service . Job complete ."
Near Temple, TX 76501
Steve C.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Arrived on site for the unit is making a knocking noise and leaking water. Tested the unit and remove the drain pan due to being slanted.When removing the drain pan found the unit is infested with roaches. Advise the customer that the unit will not be covered due to the roach infestation. No water connections to the unit.
Near Austin, TX 78660
Jerry C.
Job Details: 02/01/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "WMH32519HZ3 Arrived to inspect no heat. I found the unit had the correct voltages to the low side of the transformer, but when tested, the transformer primary showed an open circuit. Gently moving the neutral connector caused a circuit to be read, but the transformer wiring has internally failed and will require replacement. Office to order transformer. ; ordrng 1 W10836753 (transformr)"
Near San Marcos, TX 78666
Robert
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on job for complaints of washer not completing cycle and over sudsing. Ran error code test and received f7e6-motor fault and f0ez-over suds. Based on customer description recommend new motor.; ordrng 1 W11283592 (MOTOR)
Near Cedar Park, TX 78613
Tyler B.
Job Details: 02/01/2019
RANGE AMANA AGR5330BAS3 "Arrived on site for grate replacement, replaced grated and found them bowed causing grates to tilt side to side. Will need to re order to complete ; ordrng 2 WPW10578251 (grate-brnr)s"
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/01/2019
RANGE KITCHENAID KGCS166GSS2 "Arrived on site to replace broken valve, found all screws that hold top on were rusted out and need to be drilled out, ordering screws. ; ordrng 1 CNLET (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH) and 12 WP3368921 (screw-torx)s"
Near Austin, TX 78758
Scott
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW4616FW2 Arrived on site for broken stem . Found temp switch know broken off . Ordering switch and knob . Please call to set return .; ordrng 1 W10859568 (switch-cyc WATER TEMP) and 1 WPW10453947 (knob)
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/01/2019
RANGE WHIRLPOOL WFG525S0HS0 "Arrived on sote for damaged door hinges, replaced suppli d left hinge unit will need right side with spring to complete repair ; ordrng 1 WPW10299224 (hinge-door)"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/01/2019
DISHWASHER MAYTAG MDB8959SAS1 "Arrived on site for touch panel issues, can press normal, but it selects rinse only by itself and led are not showing and will require console replacement. No leaks on site; ordrng 1 WPW10475780 (panel-cntl)"
Near Georgetown, TX 78633
Arthur B.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Arrived onsite for customer complaint of dual evaporator french door refrigerator not cooling both section. When arrived, found light on but nothing running. Attempted to run diagnostics and found unit will not enter diagnostics. Found control board faulty. . ordrng 1 W10861900 (CONTROL KIT)"
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
DRYER MAYTAG MEDB835DC3 "Arrived on site. Replaced shaft for wheel on bulkhead. Ran dryer, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
DRYER MAYTAG MEDB835DC3 "Arrived on site. Replaced shaft for wheel on bulkhead. Ran dryer, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
DRYER MAYTAG MEDB835DC3 "Arrived on site. Replaced shaft for wheel on bulkhead. Ran dryer, all functions tested OK. No leaks present. Job complete"
Near Buda, TX 78610
Kevin
Job Details: 02/01/2019
DRYER WHIRLPOOL WED8500DC4 "Arrived on site and inspected dryer and found fuse has failed, after correcting found installation team had left too much flexible vent hose behind dryer for the distance needed. It can kink and cause airflow issues, trimmed vent to prevent further issues. No lint found at time of service, job complete"
Near Round Rock, TX 78681
Jerry C.
Job Details: 02/01/2019
RANGE WHIRLPOOL WFG320M0BW2 "WFG320M0BW2 Arrived to inspect leak. The gas was off upon arrival and I turned it on and then inspected. I tested every line and joint throughout the unit, including valves and their connections. I found no leaks and tested the oven. The air shutter was very incorrectly set and the unit would not burn all the fuel, causing a very strong gas odor. I corrected the shutter setting and tested. Operational test good, no gas leaks detected during service."
Near Waco, TX 76710
Steve C.
Job Details: 02/01/2019
RANGE GE JGBS30DEK2BB Arrived on site for the unit is not working properly. Tested the unit and found no shorts and all the connectors are connected. Unit is working properly and no gas connection present.
Near Lockhart, TX 78644
Robert
Job Details: 02/01/2019
WASHER MAYTAG MVWC565FW1 Arrived on job for complaints of washer not working. Found infestation of roaches in control. Explained that not covered.
Near Luling, TX 78648
Diego G.
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW4815EW1 "Arrived on site. Checked for noise issues. Found cam out of position creating noise when in use. Repositioned cam and reinstalled. Calibrated unit and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW4815EW1 "Arrived on site. Checked for noise issues. Found cam out of position creating noise when in use. Repositioned cam and reinstalled. Calibrated unit and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW4815EW1 "Arrived on site. Checked for noise issues. Found cam out of position creating noise when in use. Repositioned cam and reinstalled. Calibrated unit and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Leander, TX 78645
James
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL JDB8200AWS1 Arrived on site and installed new control and ui. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78633
Cliff
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found fill tube heater wire is broken for icemaker. Ordering left side RC door. Also ordering both upper hinge covers as both of them are broken. Office will need to set return appointment due to wait for parts. Advised homeowner on eight week possible wait for door.; ordrng 1 LW11039240 (dor-fip BLK SS) and 1 W11225850 (COVER BLK LFT) and 1 W11251738 (COVER BLK RT)
Near Elgin, TX 78621
Wesley
Job Details: 02/01/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site and found pressure fault error code. Cleared hose with air pressure. Found customer to be using too much soap. Advised customer on findings and advised on less soap use. Called techline 7724050786#srAll checks good.
Near Copperas Cove, TX 76522
Al
Job Details: 02/01/2019
DRYER MAYTAG MEDB835DW4 "Arrived to inspect unit F1E4 code. Verified the complaint and checked the element, cutoff and fuse. Both the cutoff and fuse were bad. Removed and replaced the both. Reassembled the unit and unit tested as designed. No lint observed at the time of service. JOB COMPLETE"
Near Red Rock, TX 78662
Joseph C.
Job Details: 02/01/2019
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Arrived on site for “ice maker not working/ice buildup all over icemaker and user interface has fading characters” complaint. Inspected unit and found water chute, for icemaker shoved back and pouring water down back of icemaker. Segments of user interface are fading(lcd). Cleared ice and adjusted chute. Ordering new user interface. No leaks detected, at time of service. Return for repairs on 02/05.; ordrng 1 242058232 (user interface)"
Near Austin, TX 78717
Wesley
Job Details: 02/01/2019
COOKTOP GE n/a Arrived on site and assisted customer with installation of cooktop
Near Kempner, TX 76539
Al
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived to inspect refrigerator dripping from water dispenser after water is dispensed. I confirmed the complaint and checked the valve, tube and the water pressure at the wall. Found that the pressure at the wall was turned all the way up possibly causing the issue. I called tech line, spoke with JOEL and was told that 5-6 drops of water with this model is totally normal. The surface tension allows the drips through the normal operation. Spoke with Joel SR # 7724055385. JOB COMPLETE"
Near Lampasas, TX 76550
Al
Job Details: 02/01/2019
WASHER MAYTAG MVWC565FW1 Arrived to inspect washer not draining water. Service tested the unit and unit tested as designed. Customer did and they use a full cap of liquid detergent for each load. I advised the customer to minimize the soap usage and the unit would not malfunction. Customer instructed on soap.JOB COMPLETE.
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
OVEN WHIRLPOOL WOD77EC0HB00 Arrived on site. Check for no operation issues. Found error code f8e0 Upper cooling fan.Found cooling fan rotating slowly. Will need cooling fan to repair unit. Customer refused any repairs and is going to get with the manufacture on replacement. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
OVEN WHIRLPOOL WOD77EC0HB00 Arrived on site. Check for no operation issues. Found error code f8e0 Upper cooling fan.Found cooling fan rotating slowly. Will need cooling fan to repair unit. Customer refused any repairs and is going to get with the manufacture on replacement. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
OVEN WHIRLPOOL WOD77EC0HB00 Arrived on site. Check for no operation issues. Found error code f8e0 Upper cooling fan.Found cooling fan rotating slowly. Will need cooling fan to repair unit. Customer refused any repairs and is going to get with the manufacture on replacement. Job complete
Near Fischer, TX 78623
Robert
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDTA50SAHV0 "Arrived on job for complaints of leaking. Found leaking coming from bottom right hand side. Customer instructed us to make no repair,but to unplug and leave uninstalled in middle of kitchen. Left water supply, and drain line connected per customer instructions."
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/01/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site. Check for no heat issues. After further diagnosis found loose connection at terminal and not getting 120 on one leg. Repositioned wire and tighten down all checked OK. Also found plug sparking when in use. Instructed customer they will need to have maintenance to come out and replace plug in order for dryer to work correctly. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/01/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site. Check for no heat issues. After further diagnosis found loose connection at terminal and not getting 120 on one leg. Repositioned wire and tighten down all checked OK. Also found plug sparking when in use. Instructed customer they will need to have maintenance to come out and replace plug in order for dryer to work correctly. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/01/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site. Check for no heat issues. After further diagnosis found loose connection at terminal and not getting 120 on one leg. Repositioned wire and tighten down all checked OK. Also found plug sparking when in use. Instructed customer they will need to have maintenance to come out and replace plug in order for dryer to work correctly. Job complete
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 02/01/2019
OVEN KITCHENAID KODE500ESS02 "Arrived on site for oven trim catching on door. Inspected unit and found side trim piece split and catching on door when opening and closing. Removed failed trim and replaced with new. Tested door operations and tested unit all tested good.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/01/2019
RANGE AMANA AGR5330BAS3 "Arrived on site for front right burner not igniting, removed top and found ignition wire not plugged in to spark mod. Corrected and tested good no gas leaks on site"
Near Temple, TX 76501
Arthur B.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for customer complaint of SxS refrigerator getting frost build up on RF section. Inspected door seal and found gap near upper portion of door and cabinet. Used heatgun to reshape too gasket. Gasket now sits well to cabinet. No other issues found. All water connections were dry at time of service.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to test unit for not finishing cycles. Found upper rack not going all the way back making door not close correctly and eventually opening door. Ordering new Left track W11259785 and right track W11259786. Rescheduled for Monday 2/4 ; ordrng 1 W11259785 (TRACK LEFT SIDE ) and 1 W11259786 (TRACK RIGHT SIDE )
Near Round Rock, TX 78681
Jerry C.
Job Details: 02/01/2019
WASHER MAYTAG MVWB765FW2 "MVWB765FW2 Arrived to inspect not completing cycles. I found F0E3, F7E9 and F0E5 stored in memory. The unit had the shipping spacers still on the legs and I removed them. There were several garments under the motor and they may have contacted the rotor and I removed them. I calibrated and tested after correcting basket position and the unit operated as designed. No leaks observed during service."
Near San Marcos, TX 78666
Kevin
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and replaced motor diagnosed by previous technician, ran a calibration cycle and all function has returned to washer. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Arthur B.
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived onsite to remove and replace lower dishwasher rack. Upon removal dishrack from packing, found rack is beige. Customer is declining replacement of lower dishrack. Advised part will go into research. OF to R/S. All water connections were dry at time of service.; ordrng 1 W10380384 (dishrack)"
Near Belton, TX 76513
Arthur B.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for customer complaint of icemaker not making ice and water not dispensing on french door refrigerator. When arrived, found unit flashed “PF” (Power Failure) and came back on but unit was still cooling. Found HV control faulty. Also found upper icemaker stuck mid harvest. Removed and replaced control and upper icemaker. Reassembled and power unit. Icemaker call for water and unit stays on as intended. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78748
Kevin
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site and inspected refrigerator, customer is experiencing freezing items in the fresh food section. this is a secondary house for the customer and they have been here sparingly since taking delivery of refrigerator. Found refrigerator is set on Celsius and after changing to Fahrenheit. Fresh food temperature was set at 33° no water leaks from connections at time of service, job complete"
Near Killeen, TX 76543
Arthur B.
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW4955HW0 "Arrived onsite to install new agitator,washplate to top load washer from prior tech’s diagnosis. Removed all parts and installed new replacements. Reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78704
Kevin
Job Details: 02/01/2019
MICROWAVE KITCHENAID KBMS1454SSS3 "Arrived on site and inspected microwave and found turntable no longer works, interior light is not working, Microwave is still heating but there is no cooling fan operation. Microwave gets extremely hot very quickly, will need to bring back control board, control panel, cooling fan motor, turntable motor, interior lights, all heating components, to correct issue. Several parts are considered no longer orderable due to the age of the unit. Due to age and availability of parts it is not recommended that repair be attempted. job complete.; ordrng 1 8206312 (cntrl-elec) and 1 W10426248 (panl-cntrl) and 1 W10426308 (motor-fan) and 1 W10911403 (motor-turn)"
Near Buda, TX 78610
Brandon
Job Details: 02/01/2019
UNKNOWN ADMIRAL HUGGING Oil change done on 1/29/19
Near Burnet, TX 78611
Cliff
Job Details: 02/01/2019
WASHER MAYTAG MVWB765FW1 Arrived on site to diagnose a washer that is trapping items under the agitator. Tested unit and found the agitator misshaped causing sheets to get caught under it. replaced agitator and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 02/01/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "arrived on site to inspect refrigerator ice maker making loud noises. Upon further inspection, I placed the unit in diagnostics and tested in mode 120. When the ice maker began to harvest, it began to make a loud squeaking noise. I found that the ice tray had cracked due to harvesting and it appears to be harvesting too hard. I removed and replaced the ice maker and tested it and it operated as designed with the usual noises when harvesting. Also found that when dispensing water or ice, the UI either shuts off or functions begin to jump around and the dispenser won’t work. I am ordering a UI and scheduled return service for 02/05/19. No water leaks observed during service.; ordrng 1 W11099702 (panel-ui)"
Near Lampasas, TX 76550
Arthur B.
Job Details: 02/01/2019
RANGE GE JBS56RM1SS Arrived onsite. Customer advised he was able to find problem. No services performed.
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
RANGE KITCHENAID KSGB900ESS2 Arrived on site. Checked for knob issues. Customer stating that when he’s using microwave he will accidentally bump knobs and it allows gas inside kitchen. Knobs and switches are working as designed. Recommended to customer that they have knob covers to keep issue from happening. All functions tested OK. No leaks present. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
RANGE KITCHENAID KSGB900ESS2 Arrived on site. Checked for knob issues. Customer stating that when he’s using microwave he will accidentally bump knobs and it allows gas inside kitchen. Knobs and switches are working as designed. Recommended to customer that they have knob covers to keep issue from happening. All functions tested OK. No leaks present. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
RANGE KITCHENAID KSGB900ESS2 Arrived on site. Checked for knob issues. Customer stating that when he’s using microwave he will accidentally bump knobs and it allows gas inside kitchen. Knobs and switches are working as designed. Recommended to customer that they have knob covers to keep issue from happening. All functions tested OK. No leaks present. Job complete
Near Leander, TX 78641
James
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site and found towel wedged underneath agitator. I removed the agitator and found it to be uneven causing the issue. Installed new agitator and tested. Unit working properly. Job complete
Near Killeen, TX 76543
Al
Job Details: 02/01/2019
REFRIGERATOR MAYTAG MRT118FFFE01 Arrived to inspect unit freezing inside the ice tray. Confirmed the complaint and discovered the FILL TUBE FROM THE BACK OF THE UNIT WAS TOO SHORT AND WAS NOT FILLING THE ICE MAKER AS DESIGNED. The fill tube is 1.7 inches and needs to be 2.3 to reach the ice maker fill valve. Looks to have been cut possibly by installation crew.NEW ISSUE NOT RELATED TO THE ORIGINAL COMPLAINT..OFFICE TO ORDER AND RESCHEDULE THE CUSTOMER WP2174755 fill tube extension and 1129313 ic maker kit.; ordrng 1 1129313 (ICE MAKER KIT) and 1 WP2174755 (FILL TUBE EXTENSION )
Near Austin, TX 78733
Scott
Job Details: 02/01/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site for washer not starting . Ran diagnostics ,error codes 6-2,6-3 also controls are not excepting when latch engages even tho door is locked . Ordering control, UI console and returning with latch . I water leaks detected at time of service . Please call to. Return visit . ; ordrng 1 W11112656 (CONSOLE W/ TOUCH PAD ) and 1 W11170706 (CONTROL)"
Near Waco, TX 76704
Al
Job Details: 02/01/2019
WASHER WHIRLPOOL CAW9352EW1 Arrived to inspect washer with a broken latch. Verified the complaint and removed and replaced the latch. All water lines were dry at the time of service.JOB COMPLETE.
Near Georgetown, TX 78628
Cliff
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to diagnose the dishwasher that leaked during a cycle. Tested all parts and components and could find no mechanical failures or leaks with the dishwasher at this time. Advised homeowner on the possible rinse agent spell. No further repairs are needed and all parts and components are working properly at this time. No leaks were found at time of service.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived on site to test unit for not heating. Found heater working correctly. Advised customer to use rinse aid to help unit dry better job complete.
Near Austin, TX 78748
Kevin
Job Details: 02/01/2019
RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site and inspected range and found left great is not sitting properly on cooktop. Found hinge is not straight and after correcting great is now level and sitting properly. No for the repair is required at this time, job complete"
Near Pflugerville, TX 78660
Steve C.
Job Details: 02/01/2019
DRYER WHIRLPOOL WED92HEFW1 Arrived on site for the unit is making a rumbling noise. Tested the unit in diagnostics and received error code F4e3 restricted airflow. Customer advised she has not cleaned the air vents in about seven years. Found the unit airflow is causing a back pressure to the blower wheel and creating the noise. Called Whirlpool to document SR#7724062964 Andrew. Advise the customer to clean air vents every six months.
Near Burnet, TX 78611
Cliff
Job Details: 02/01/2019
WASHER FRIGIDAIRE ATF6700FS1 Arrived on site to diagnose it wasn’t you that did not complete a spin cycle. Tested all parts and components of machine and found no mechanical failures at this time and all parts and components operating properly. No repairs are necessary at this time and only service fee due for trip today.
Near Austin, TX 78735
Luis
Job Details: 02/01/2019
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived on site for water not draining. Found ice build up in freezer drain. Removed compressor cover found no water in drain tube. Called tech support,per tech support need to defrost drain tube and run a line in drain to check for obstruction. Defrosted freezer drain,ran a firm flexible wire through drain,wire hitting obstruction in drain tube,removed compressor cover unable to clear drain from compressor compartment. Called tech support per tech support obstructing in drain and unrepairable. File #7724058794"
Near Cedar Park, TX 78613
Lou
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL ED5PVEXWS02 "arrived on site to inspect temps in refrigerator. Upon further inspection, it tested temps in the rc and fc sections. My readings were RC=36 on a setting of Max and FC=4 on a setting of Max. I found a small amount of frost built up on the evaporator so I turned the thermostat down to the recommended setting. I found that the diffuser is not opening allowing cold air in the the RC section. I am ordering the diffuser and scheduled return service for 02/05/19. Customer requested first call 8-10. Customer also requested that should the part come in early to please schedule return service earlier than 02/05. No water leaks observed during service.; ordrng 1 W10151374 (air diffuser assy)"
Near Jonestown, TX 78645
James
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and tested operation. I inspected under unit and found the source of the leak to be the diverter on the sump assembly. Collected diagnosis which applies to quoted cost; ordrng 1 WPW10605057 (pump and motor assy)
Near Driftwood, TX 78619
Leonardo
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for upper rack falling test unit and found broken adjusters. Replaced adjuster kit test unit and unit test good job complete.
Near Leander, TX 78641
Lou
Job Details: 02/01/2019
MICROWAVE WHIRLPOOL WMH53520CS6 arrived on site to install previously diagnosed and ordered parts. I removed the temporary bolt that was holding the microwave in place and attempted to use the new mounting bolt but found that the mounting nut was stripped out. I am ordering three mounting nuts and the customer will contact the office to schedule return service due to his work schedule. ; ordrng 3 W10596040 (nut)s
Near Kingsland, TX 78639
Cliff
Job Details: 02/01/2019
ICE MACHINE KENMORE 106.895931 Arrived on site to diagnose an ice machine that is not producing. Tested unit and found circulation pump water level sensor causing unit to short cycle. Replaced circulation pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78731
Scott
Job Details: 02/01/2019
DISHWASHER KITCHENAID KUDP02FRSS1 Arrived on site for poor washing . Found upper spray arm wasn’t rear bracket correctly causing a bad seal on manifoil. Corrected spray arm .unit is now spraying correctly .
Near Copperas Cove, TX 76522
Al
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to inspect unit ice maker was stuck. I confirmed and forcefully pulled the ice access door open and discovered the unit had overfilled with ice making it hard for unit to dispense ice. I removed half of the ice and reinstalled the ice bin and unit tested as designed.JOB COMPLETE
Near Austin, TX 78748
Leonardo
Job Details: 02/01/2019
OVEN WHIRLPOOL RMC275PVB01 Arrived on site to test unit for door error. Test unit and found bad switches replaced switches and found bad light bulb inside. Replaced light bulb and unit still giving door error. Test unit and found bad fuse will need to order new fuse WP4375321 also ordering extra parts Incase there is more after replacing fuse. Ordering new light transformer WP9760588 ; ordrng 3 WP4375321 (FUSE )s and 1 WP9760588 (TRANSFORMER LIGHT )
Near Georgetown, TX 78626
Tyler B.
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for noise while washing, found spring with teeth installed crooning causing a minor grind, corrected and tested good, no leaks on site"
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site for refrigerator having ice buildup in FC. Inspected door seal and found gasket not sealing in center(see SD-QuickPic). Called tech support Joel (SR#7724059277). Inspected gasket and reshaped gasket with heat gun. Added gasket kit to door seal. Tested door operations. Checked temperatures and tested operation. All tested good, no water leaks present at time of service."
Near Elgin, TX 78621
Joseph C.
Job Details: 02/01/2019
WASHER MAYTAG MVWB765FW1 "Arrived on site for “controls not responding” complaint. Inspected unit and found console to be faulty(5VDC coming from board). Removed and replaced console. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Bertram, TX 78605
Jonathan S
Job Details: 02/01/2019
WASHER GE GTW460ASJ9WW "Arrived on site for washer not filling with enough water. Inspected unit and found drain line to far down drain. Corrected drain and added zip tie secure . Tested water level on bulky items cycle. Found no water getting to unit. Gained access to pressure switch and found wire being pinched. Inspected wire harness and found no damage. Checked resistance on harness and found harness okay. Corrected harness. Performed diagnostics mode and checked fault codes and found none. Called tech support and spoke with Scott. Ran analog pressure switch test. Did not past test by 22 seconds. Scott stated its due to well water and water pressure. Fill level was off less than .25 of an inch. Scott stated max fill level was n more than 14 inches deep. Tech support confirmation 190130-001143. All tested good, no water leaks present."
Near Briarcliff, TX 78669
Luis
Job Details: 02/01/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 "Arrived on site for no water. Checked line water to valve and exiting first valve,no water from dispenser valve. Diagnosed inlet water line to filter housing was installed to incorrect location on valve and outlet line was inserted to inlet of valve. Installed filter housing waterlines to correct location on valve tested water dispenser unit working as designed."
Near Austin, TX 78704
Leonardo
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTE204DSS0 Arrived on site to test unit for unit leaking. Test unit and found third rack rusted will need new rack WPW10275189. Also found tub gasket had calcium build up so water has been leaking from there. Will return with tub gasket. Rescheduled for Monday 2/4; ordrng 1 WPW10275189 (THIRD RACK )
Near Austin, TX 78701
Paul
Job Details: 02/01/2019
DRYER WHIRLPOOL CED9060AW1 "Arrived onsite for the dryer making a knocking rattling sound. I found the dryer top, back, and front control panel disassembled. I reassembled the unit and tested. I found the unit with a detergent lid under the chassis causing the right front leveling foot to not contact the floor and tweak the chassis making the knocking sound. Mr stated the longer the unit runs it starts making a different sound. I found the blower wheel broken in half in the front side. I replaced the blower wheel and tested the unit. The unit is working as designed. Call complete."
Near Georgetown, TX 78628
Steve C.
Job Details: 02/01/2019
MICROWAVE KITCHENAID KEMC308KSS01 Arrived on site for the unit is not heating in the microwave. Tested the unit and found there is 120 volts to the transformer. Found the magnetron is defective. Quoted the customer for the magnetron $298.00 and labor $234.99 plus tax. Replace the magnetron and tested the unit. Unit heat and works properly.
Near Austin, TX 78738
Brandon
Job Details: 02/01/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site for customer complaint of washer not spinning, found hub was stripped and needs replacing. Ordering hub; ordrng 1 W10528947 (drive hub kit)"
Near Belton, TX 76513
Arthur B.
Job Details: 02/01/2019
ICE MACHINE WHIRLPOOL GI15PDXZS1 Arrived onsite for customer complaint of ice machine leaking water in front. Removed bottom panel and found water leaking from water valve. Removed water valve and found o-ring broke. Removed and replaced water. Turned water supply on. No water leaking from new valve. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
James
Job Details: 02/01/2019
COOKTOP KITCHENAID KCGS356ESS00 Arrived on site and tested burners with bubble solution. I found that the front left burner has constant flow of gas. Unit will need new valve to repair. I tuned the gas off at the shut off; ordrng 1 W10594392 (valve-gas)
Near Georgetown, TX 78633
Steve C.
Job Details: 02/01/2019
WASHER WHIRLPOOL WFW87HEDW0 Arrived on site for the unit is leaking water and customer advised of the clothes come out soaking wet after the cycle is done. Tested the unit and found the unit will need a new control board per service pointer and also a new bellow due to warp door seal. Customer advise that they will be purchasing a new unit due to do unit has been worked on prior and has multiple issues. Only collected the service fee and all water connections were dry at time of service.
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/01/2019
DRYER SAMSUNG DV48H7400E "(AI) Arrived on site for dryer drum not spinning when cycled on. Inspected unit and found dryer drum pulley broken causing drum not to spin. Gained access to pulley, removed and replaced with new. Tested operations and all tested good. Paid in full on check #1450"
Near Buda, TX 78610
Luis
Job Details: 02/01/2019
UNKNOWN MAYTAG MFI2569YEW0 "Arrived on site for unit not cooling. Powered unit on unable to power unit from control diagnosed faulty main control. Installed new main powered unit on,programmed unit compressor and fans powered on. Customer will need to allow unit to run 24hrs.
Near Georgetown, TX 78633
Steve C.
Job Details: 02/01/2019
REFRIGERATOR GE SSS25KFPHWW arrived on site for the unit keeps freezing the dispenser waterline. Tested the unit and found the insulation inside the freezer door keeps freezing the waterline. Found the unit will need a new freezer door and template. Office will need to contact the extended warranty and get authorization.; ordrng 1 CNOTE (AUTHO) and 1 WR49X10141 (kit door template se) and 1 WR78X11646 (door fz wh 25')
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
WASHER AMANA NTW4516FW1 "Arrived on site. Check for draining issues. Found loose connection at drain pump. Reconnected connector to drain pump and cycle, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
WASHER AMANA NTW4516FW1 "Arrived on site. Check for draining issues. Found loose connection at drain pump. Reconnected connector to drain pump and cycle, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
WASHER AMANA NTW4516FW1 "Arrived on site. Check for draining issues. Found loose connection at drain pump. Reconnected connector to drain pump and cycle, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78758
Scott
Job Details: 02/01/2019
WASHER MAYTAG MHW5500FW1 Arrived on site for washer not draining properly . Ordering drain pump . Return 2/4 .no water leaks detected at time of service .; ordrng 1 WPW10605427 (pump-water)
Near Taylor, TX 76574
Jerry C.
Job Details: 02/01/2019
OVEN WHIRLPOOL WOD51EC0AB03 WOD51EC0AB03 Arrived to inspect no power. I found there was no voltage to the thermal fuse and I inspected the power supply. I found there was no junction box for the pigtail connection and there was visible damage to the wire nuts. I advised the customer of my findings and that the unit should have an electrician instal a junction box and replace the wire nuts.
Near Austin, TX 78750
Paul
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTE254ESS2 Arrived onsite for the dishwasher with a broken upper rack. I found the right adjusted with a broken tab. I replaced the right adjuster. Call complete.
Near Burnet, TX 78611
Jonathan S
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT780SAEM2 "Arrived on site for dishwasher upper rack not pulling out. Inspected rack and found right adjuster broken. Removed rack and both adjusters. Installed new adjusters and rack. Tested rack operation. Performed diagnostics cycle, no error codes. Monitored test cycle and checked heating element for hot temperatures. All tested good, no water leaks present."
Near Leander, TX 78641
Lou
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher not drying. Upon further inspection, I found there was no rinse aid in the dispenser. I tested the unit in diagnostics and it showed F7E1. I cleared the code and continued with testing. The unit operated as designed with no error codes and the element was reset ad was heating properly. I made recommendations for use and care, along with detergent and rinse aid use. I advised the customer to purge the hot water before turning the unit on to allow nothing but hot water to enter the unit. No water leaks observed during service, job completed."
Near Briggs, TX 78608
Al
Job Details: 02/01/2019
WASHER MAYTAG MHW5100DW0 "Arrived to inspect washer not spinning out clothes al the way. Ran diagnostics test and got no error codes. Spoke with management and gave quote for control and labor, customer declined any further service. No charge for today’s visit.CLOSE OUT CALL NO FEE."
Near Austin, TX 78701
Scott
Job Details: 02/01/2019
ICE MACHINE KITCHENAID KUIC18NNTS1 Arrived on site for no ice . Ran diagnostics and found water level sensor saying bin full when barley any water in tray. Ice is forming but not enough water was in .found one of the wires was corroded from connection .replaced pump w/sensor . All checked out normal . No water leaks detected at time of service .
Near Austin, TX 78704
Leonardo
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site to test unit for unit not washing. Test unit and unit filling with plenty of water but no waster pressure. Will need new sump and motor W10805015. Rescheduled for Friday 2/1; ordrng 1 W10805015 (SUMP AND MOTOR)