We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Kyle, Texas 78640
Kevin
Job Details:
09/03/2021
"Arrived on site and inspected refrigerator and found test 15 passed, test 36 passed, test 56 shows E2. Ran Test 57 Add Icemaker did not cycle. Replaced icemaker and ran test 57 again and it cycled properly. Ran test 45 and icemaker filled with water. Cycled power to refrigerator at breaker to clear control board. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, Texas 78745
Kevin
Job Details:
09/03/2021
Arrived on site and inspected refrigerator and found no ice production. I sent it to cycle Icemaker By holding test switch for three seconds and nothing happened. Set refrigerator into a diagnostic cycle and attempted to run test 29 and 31 and change setting key it does not appear to operate or engage these tests.; ordrng 1 W10873791 (Twist tray icemaker) and 1 W11518204 (Ui) and 1 W11449482 (Hv control)
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAB3
Near Austin, Texas 78723
Andrew
Job Details:
09/03/2021
"Arrived on site to install previous diagnosis bad regulator valve, replaced valve, tested unit, unit working as designed, no leaks detected are bubble solution applied, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS2
Near Leander, Texas 78641
Lou
Job Details:
09/03/2021
"Arrived on site to inspect dishwasher not getting water. Upon further inspection, I found water in the bottom of the tub. Drained the water and placed in diagnostics showing error code F7E1. Cleared the code and continued with testing. Unit filled with water and the motor failed to come on. Advanced through testing and the dispenser, drain pump and element all functioned properly. I removed and replaced the sump/motor assembly and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, Texas 78758
Justin
Job Details:
09/03/2021
"Arrived on site for a no cool refrigerator. Upon arrival the unit was unplugged. I plugged in the unit and gained access to the back. I found the compressor running and the start device working as designed. I then put the unit into diagnostics mode and found all airflow components as designed. I gained access to the evap and let the unit run for a while. I found a bad frost pattern being created on the unit. Upon further inspection I found the low side tube coming from the chassis looked a little pinched. This could be causing poor suction and creating the bad frost pattern. I called techline and spoke to Steve and received SR# 7731669891. Steve recommended if the unit continues to have issues, that the customer let the unit run 24 hours at minimum before service. This is in order to check temps and frost pattern. He advised adding service taps to check pressures and for restrictions if the pattern is bad. As of now the unit is running as designed however and advised to not install parts. Call complete."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Kempner, Texas 76539
Al
Job Details:
09/03/2021
Arrived on site and inspected top load washer unusual noises and not completing cycles. Found the gearcase is defective causing the malfunction. The rotor also showed to locked.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lampasas, Texas 76550
Cliff
Job Details:
09/03/2021
Arrived on site to diagnose a washer that is leaking oil. Found gearcase leaking oil and belt and cam damaged. Replaced all 3 parts and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Austin, Texas 78746
Kevin
Job Details:
09/03/2021
"Arrived on site and found user interface is getting power but not functioning. Reset connections and this did not help, a new user interface and control board and the harness in between them will be ordered to correct issue; ordrng 1 W11462459 (Control) and 1 W11460961 (Ui) and 1 W11084865 (Door jumper)"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Austin, Texas 78717
Justin
Job Details:
09/03/2021
Arrived on site to install previously diagnosed parts. I installed the new regulator/valve. I then tested the unit and it was working as designed. I found no leaks at the end of the service. Call complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Austin, Texas 78703
Luis
Job Details:
09/03/2021
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Austin, Texas 78734
Robert
Job Details:
09/03/2021
Arrived on job to replace previously diagnosed part. After replacement test operation.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Cedar Park, Texas 78613
David S
Job Details:
09/03/2021
Arrived on site for washer with F9e1 error long drain fault. We put the unit into diagnostics confirmed the error then tested drain pump found it not coming on.we gained access to the bottom of unit to find that the drain pump connection was damaged. We repaired the connectors and powered the unit back. We ran it through a diagnostics cycle and it worked as designed no water leaks detected. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS00
Near Cedar Park, Texas 78613
David S
Job Details:
09/03/2021
"Arrived on site for Oven - time/date resetting intermittent. Installed properly diagnosed part. Unit operating as designed,Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS02
Near Pflugerville, Texas 78660
Matthew
Job Details:
09/03/2021
Arrived onsite for built in microwave internal cavity light not functioning. Upon inspection found internal light failed. Replaced bulb and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Georgetown, Texas 78626
Jonathan S
Job Details:
09/03/2021
Arrived on site for microwave venthood fan not removing smoke or oder. Customer also stated that moisture was getting on door. Inspected unit and work area. Tested venthood fan and made sure unit was vented out. Performed paper test and found paper staying in place on all speeds. Tested heating operation. All tested good. Informed customer when cooking something that steams will get on door and fan will up reduce oder and smoke but will not completely remove.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, Texas 78732
Robert
Job Details:
09/03/2021
Arrived on job for complaints of damaged spray arm. Replaced lower spray arm.
We serviced a
IKEA DISHWASHER
Model IUD8555DX1
Near Austin, Texas 78723
Scott
Job Details:
09/03/2021
"Arrived on site for leaking dishwasher . Found sump leaking and tank to valve hoses chewed up. Ordering hoses and clamps .Call to set return ; ordrng 1 W10584472 (2way valve tank hose) and 1 W10576563 (Hose tank) and 2 WP489503 (Clamp)s"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Austin, Texas 78748
Robert
Job Details:
09/03/2021
"Arrived on job for complaints of noise. Found the gearcase cause. Will need gearcase, drive pulley and washplate ; ordrng 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W11423758 (GEARCASE )"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Uhland, Texas 78640
Andrew
Job Details:
09/03/2021
"Arrived on site to replace previously diagnosed sump and motor, replaced sump and motor, unit works as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Austin, Texas 78759
David Z
Job Details:
09/03/2021
Arrived on site to install gearcase and related parts. On arrival I found the lid latch stuck and lid would not open. Could hear relay on control clacking. Replaced control and latch to resolve. Installed new gearcase cam and belt. Calibrated and retested unit. Verified unit working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7749SBB3
Near Austin, Texas 78731
David Z
Job Details:
09/03/2021
"Arrived on site to diagnose dishwasher that was not starting loads and also had a leak. I reordering via diagnostic and regular cycle, and start button is dead. Unit needs a new console. I found the water leak is coming from the joint where the inlet line is connected to the 90 degree adapter. . ; ordrng 1 W11172908 (Shield) and 1 W10811164 (Console) and 1 W10595568 (Control) and 1 W11175771 (Valve)"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS4
Near Round Rock, Texas 78681
Jimmy J.
Job Details:
09/03/2021
Arrived on site for Fan below Microwave Microwave The motor is not working up to par Everyday. Customer demonstrated the noise by turning on the fan. I could hear the blower making a knocking noise as it spun. Removed microwave from wall mount and gained access to the blower fan. Spun blower wheel manually and could hear the windings of the motor making the noise. Removed blower fan and installed new blower fan. Tested blower manually and noise is gone. Remounted microwave and powered up. Blower fan no longer makes knocking noise. Job completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Georgetown, Texas 78633
Lou
Job Details:
09/03/2021
"Arrived on site to inspect wall oven keypad not responding. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F6E4. Per service tech sheet, I removed and replaced the main control and tested. Unit is operating as designed. I assisted the customer in connecting the unit to WiFi and retested. Unit is connected and operating as designed."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Red Rock, Texas 78662
Noah D
Job Details:
09/03/2021
"Arrived on site to inspect unit for not allowing rinse cycle. Upon inspection found the unit was not opening cold water solenoid due to debris cleaned valve filter and tested water, all functions returned with 90% total water pressure.
We serviced a
KITCHENAID WINE COOLER
Model KUWL314KSS00
Near Austin, Texas 78703
Luis
Job Details:
09/03/2021
"Arrived on site for no display. Found display not powering on,gained access to harness found harness not connected to display installed harness display powered on."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Manchaca, Texas 78652
Robert
Job Details:
09/03/2021
Arrived on job for complaints of not drying. Found the vent in home blocked
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
09/03/2021
"Arrived on site for Not Draining - Top Load Washer. Placed in diagnostics and got F2E1, F0E2. Cleared error codes. Ran diagnostics cycles completed without issue. Gained access to drain pump and found harness connector wasnt seated all the way into the drain pump connector. Pressed connectors all the way in. Ran diagnostics again and washer completed all cycles as designed. No error codes this time. No leaks detected. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, Texas 78738
Robert
Job Details:
09/03/2021
Arrived on job to replace previously diagnosed part. After replacement test operation.
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS09
Near Austin, Texas 78702
Leonardo
Job Details:
09/03/2021
"Arrived on site for install of previously diagnosed parts. Installed new thermistor and control board. Tested unit, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pflugerville, Texas 78660
Matthew
Job Details:
09/03/2021
Arrived onsite for washer excessively shaking. Upon arrival put unit in diagnostics and found no stored error codes. Ran auto test and could hear shaking. Ran spin manually to test. Unit had repetitive shaking about every 4-5 seconds. Called tech line for assistance. Tech recommended Drive block hub and inner basket. Ran Check for floor stability and passed. SR#7731664780. will order hub and basket. Office to reschedule ; ordrng 1 W10528947 (drive hub kit) and 1 W10752719 (INNER basket) and 6 WP8533953 (screw)s
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXPA3
Near Florence, Texas 76527
Cliff
Job Details:
09/03/2021
"Arrived on site to diagnose a dishwasher with multiple failures. Found upper rack missing multiple clips and locking clips for adjusters, lower rack has all roller assemblies failed, and ui has multiple led failures.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Buda, Texas 78610
Andrew
Job Details:
09/03/2021
"Arrived on site to test unit for not cooling. Found evap had frost build up on cap tube entering evap. Frost pattern was only on top three coils on evap. Showed customer why unit is not cooling. Compressor working as designed and pulling .9amps. Evap motor and condenser motor working properly. Checked pressures and low side was pulling into vacuum at 20psi and high side was at 100psi. Used UV light and applied bubble solution to all exposed sealed system components. No signs of any dye and no leaks detected. Charged system till pressures were stabilized to 140psi with nitrogen. Monitored system for 45mins and lost 10psi. While system was charged with nitrogen, bubble solution was added to entire exposed components repeatedly and no signs of any leaks. Called tech line and agreed leak must be internal. Vacuumed system to clear of any impurities, charged system to specs and waited for evap to develop complete ideal frost pattern. Showed customer what ideal frost pattern looks like. Also advised though frost pattern has developed it will continue to gradually lose refrigerant.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Georgetown, Texas 78628
Lou
Job Details:
09/03/2021
"Arrived on site to inspect wall oven turning itself off during self clean. Upon further inspection, I placed the unit in diagnostics and checked error codes.Previous service call mentioned the same error code and the power was cycled at the breaker and unit began to operate as designed. Following the service tech sheet for this error code, the main control needs to be replaced. Unit is connected to WiFi.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, Texas 78734
Luis
Job Details:
09/03/2021
"Arrived on site for cooling complaint. Found upper section of freezer to freezing,ran diagnostics evaporator fan not powering on good voltage to fan replaced evaporator fan power cycled unit evaporator fan powered on. ; used 1 WP2315549 (Evaporator fan) from stock"
We serviced a
GE REFRIGERATOR
Model GSE25ESHBSS
Near Georgetown, Texas 78626
Jonathan S
Job Details:
09/03/2021
"Arrived on site for refrigerator have slow water pressure through dispenser. Inspected unit and work area. Bypassed filter housing and tested operation. Found filter housing at fault. Removed failed filter housing and installed new. Tested dispenser operation. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, Texas 78641
Lou
Job Details:
09/03/2021
"Arrived on site to inspect dishwasher tripping breaker. Upon further inspection, customer advised that when the unit heats is when the breaker will trip. I placed the unit in diagnostics showing no error codes. Tested the unit and using my multimeter, I tested amp draw to the components at the black wire in the junction box. All components were within range and the element was showing 7-9amps during wash & dry cycles and unit operated as designed. I tested the element and its showing 19.8ohms. I recommended that the customer have the gfci breaker checked by a certified electrician as its possibly getting weak. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, Texas 78633
Lou
Job Details:
09/03/2021
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I found where water had damaged the cabinet to the right of the unit. Customer said they set the timer for the unit to run while they slept and decided to start it before hand and the unit leaked water from around the right side of the door area and provided a video of the water dripping from the bottom right corner the door. I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed with no leaks. I retested and this time with the out door panel off so I could watch the reservoir at the bottom the door and the unit continued to operate as designed. I found the door gasket not fully installed at the bottom right corner and adjusted it so that it would seal better. Advised the customer of my findings and repairs. Recommended that the customer get photos/videos of the outside and inside of the unit if the unit leaks again. Also recommended that they not operate the unit while they are asleep or away from the home. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Pflugerville, Texas 78660
Matthew
Job Details:
09/03/2021
"Arrived onsite for refrigerator making noise. Updated model and sn#. Customer took video and explained when doors are open, the sound get louder. Put unit in diagnostics and tested individual components. In test 3 found while dampener was opening and closing the unit was making noise. Customer confirmed the sound. Ordering dampener control and evaporator motor just in case. Office to reschedule.; ordrng 1 W11224591 (motor-evap) and 1 WPW10479155 (DAMPENER control)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Kempner, Texas 76539
Al
Job Details:
09/03/2021
"Arrived back on site to inspect grinding noises. Disassembled and discovered the back rollers were defective causing the malfunction noises. Customer reordered several parts from whirlpool and had 2 rollers on site. I installed them and reassembled the unit and noises didnt exist. Customer satisfied, Job completed"
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW
Near Kempner, Texas 76539
Cliff
Job Details:
09/03/2021
Arrived on site to diagnose a washer that is not draining. Found debris caught in pump preventing it from running. Cleaned out pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Florence, Texas 76527
Cliff
Job Details:
09/03/2021
Arrived on site to diagnose a washer that is shaking during spin. Found legs not set to level unit. Leveled unit properly and all is working properly at this time and balancing ring has not had any issues since previous trip. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near West, Texas 76691
Tyler
Job Details:
09/03/2021
Arrived on site for refrigerator door squeaking upon arrival customer stated that that was their only complaint at this time upon further inspection I found at the bottom right hand at the bottom the door was missing the grease from the factpry that allows the door to open smoothly after adding the necessary grease to the unit I was able to reassemble and test the door with the weight added and found that the door is no longer squealing customer is happy with repairs call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Kempner, Texas 76539
Al
Job Details:
09/03/2021
Arrived back on site to install previously ordered control and evaporator cover. Replaced both and unit tested as designed. Told customer to wait approximately 24 hours for unit to reach optimal temperatures. Job completed.
We serviced a
MAYTAG WASHER
Model PAVT910AWW
Near Killeen, Texas 76541
Cliff
Job Details:
09/03/2021
Arrived on site to diagnose a washer that is not spinning. Found thrust bearing worn out and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
JENN-AIR OVEN
Model JJW8130DDB
Near Kempner, Texas 76539
Cliff
Job Details:
09/03/2021
Arrived on site to diagnose an oven that wasn't turning on. Unit was fully functional at time of service. Advised customer on findings and that if issue reoccurs it is most likely electrical and electrician will need to correct issue.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Kempner, Texas 76539
Al
Job Details:
09/03/2021
Arrived back on site to install previously ordered control. R&R and unit tested as designed. Job complete
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Kempner, Texas 76539
Al
Job Details:
09/03/2021
Arrived on site to install previously ordered parts. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Austin, Texas 78717
Jimmy J.
Job Details:
09/03/2021
Arrived on site for First it stopped making ice.and then it completely stop cooling. Found fridge powered on upon arrival and plugged into surge protector. Tested voltage at wall and was getting 120. Unplugged fridge for thirty to forty seconds and plugged back in. Fridge turned on. Tested amp draw at start device and was getting .02. Fridge is plugged in with a surge protector with an extension cord. Gave customer a picture of a one plug surge protector with the proper Joule rating to avoid future issues. I used my thermocouple to take temps now that the fridge began running. Dropped five degrees within ten minutes.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Clifton, Texas 76634
Tyler
Job Details:
09/03/2021
Arron site for refrigerator needind previously diagnosed ss equipment. Upon arrival I found unit unplugged. After recovering charge I used nitrogen on on system but after 30 minutes I couldnt find any signs of leaks. I then cleared system and recharged unit with 41g of refrigerant. Reassembled and tested unit and found psi lvls holding steady. Informed customer to give unit 24 hrs to cool. Call complete
We serviced a
WHIRLPOOL FREEZER
Model GB2FHDXWS06
Near Austin, Texas 78756
Scott
Job Details:
09/03/2021
"Arrived on site for drain clogged and flooding freezer . Replaced duck bill drain with new tube . No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV03
Near Pflugerville, Texas 78660
Matthew
Job Details:
09/03/2021
Arrived onsite to replace damaged doors. Replaced right side refrigerator door and freezer door. Unit is functioning properly. Job complete
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near San Marcos, Texas 78666
Noah D
Job Details:
09/03/2021
"Arrived on site to Inspect cooktop for leaks, upon inspection found small bubbles indicating a Gas leak from elbow at wall and around pipe gum at regulator, I did not have pipe gum or anymore yellow tape. I told the customer is would be unwise for me to install without the proper sealer. Installer was called and they will refit the whole hose and install regulator and seal. Regulator was left for certified plumber to install.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Austin, Texas 78745
Kevin
Job Details:
09/03/2021
"Arrived on site and found refrigerator had been off for five days straight following a power outage and as of yesterday afternoon was still not cooling. Sometime overnight fridge began cooling and freezer is now at 20?, took a picture. This is an acceptable amount of cooling for 12 to 15 hours of runtime. Ran test 57 and Icemaker dropped a small batch of ice also ran test 45 to ensure Icemaker will cycle once it is cold again. Requested that customer continue to monitor refrigerator for operation
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Pflugerville, Texas 78660
Matthew
Job Details:
09/03/2021
"Arrived onsite for cooktop with discolored flame. Upon inspection tested unit and all burners were experiencing a discoloring flame. Inspected unit and regulator and could not find any issues with the unit. Explained to customer that. With all of the construction going on, debris or moisture could have gotten into the main line and is causing the flame to discolor. Customer will monitor and may reach out to gas company"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Hutto, Texas 78634
Jimmy J.
Job Details:
09/03/2021
"Arrived on site for AIG REF sounds like the fan or blower motor are struggling from under or behind the unit REF LEDs are not working properly, possibly not plugged back in after previous repairs. Found frost build up over evap cover. Temps were good inside freezer and fridge. Used steamer to remove frost over cover and coils. Found frost build up was concentrated over the top area of coils so we have a defrost issue. Found left side heater pad that holds heater in place had fallen off. Resecured pad and heater is installed as designed. Placed fridge in test 7 and changed to basic mode defrost to ensure it defrosts every eight hours. Reassembled freezer compartment. Fans running, thermistor in range, and freezer door is getting a good seal. Removed driver module LED and installed new driver module LED. All lights came on as designed. Checked fridge LED connector and they are all working as designed again. Job completed."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Copperas Cove, Texas 76522
Al
Job Details:
09/02/2021
I was told to have the customer fill the unit 1/2 way with towels. Unit filled, agitated and filled just as designed. Machine is working as designed. To get more water we need to add more clothes. Unit working as designed. Job completed"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Copperas Cove, Texas 76522
Al
Job Details:
09/02/2021
Arrived on site and inspected washer leaking. Confirmed the complaint and found the valve was defective causing the leaks. R&R the valve and unit tested properly without any leaks. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cedar Park, Texas 78613
David S
Job Details:
09/02/2021
Arrived on site for Dispenser not closing. Inspected dispenser and found door not closing.Gained access to the dispenser and uninstalled unit and installed new unit. Ran unit through diagnostics cycle found unit operating as designed. While performing repairs found hing pads missing ordering new ones. ; ordrng 2 WP8268961 (Pads)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, Texas 78747
Luis
Job Details:
09/02/2021
"Arrived on site for no ice and lights. Diagnosed ice build up in light switch,removed ice build up adjusted freezer door tested light operation good tested icemaker passed."
We serviced a
JENN-AIR OVEN
Model JJW2430IL00
Near Temple, Texas 76504
Tali W
Job Details:
09/02/2021
Onsite to install previously diagnosed parts. Replaced inner glass. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, Texas 78747
Luis
Job Details:
09/02/2021
"Arrived on site for not dispensing ice. Diagnosed shaft on auger motor stripped causing impeller to consistently spin,replaced divider,impeller and motor tested ice dispenser unit working as designed."
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFB
Near Pflugerville, Texas 78660
Wesley
Job Details:
09/02/2021
Arrived onsite and found unit would need interlocks and switches and control for f1e4 error.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Del Valle, Texas 78617
Jacob
Job Details:
09/02/2021
Arrived onsite for unit not making ice. Tested the unit and ice motor was working. Upon further inspection. Found that the water from wall was turned off. Tested ice maker once again. Ice maker called for water and ice maker filled with no issues. Ordered new drawer for replacement. Office to reschedule ; ordrng 1 W10662133 (pan-crispr)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Canyon Lake, Texas 78133
Andrew
Job Details:
09/02/2021
"Arrived on site to test unit for cooling issues and low ice production, tested unit found RC evap frozen over, clear frost and found bowed drip pan and evap thermistor out of range, recommend replacing evap motor with harness and drip pan and motor support, ; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Harness) and 1 WPW10389152 (Support)"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Pflugerville, Texas 78660
Wesley
Job Details:
09/02/2021
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Kyle, Texas 78640
Kevin
Job Details:
09/02/2021
"Arrived on site to inspect washer and found basket and tub are seized to shaft.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Austin, Texas 78745
Kevin
Job Details:
09/02/2021
"Arrived on site Inspected Washer and found blue wire to drain pump is broken. Replaced connector and drain pump is still not getting voltage. Replace control board and verified voltage connection on control board is good. But still did not find any voltage to drain pump. Wiring has another failure somewhere else. A new harness will be needed, will also bring back drain pump another control just in case.; ordrng 1 W11399443 (Control) and 1 W11545744 (Harness wire)"
We serviced a
WHIRLPOOL COOKTOP
Model WFG505M0BS3
Near Leander, Texas 78641
David S
Job Details:
09/02/2021
Arrived on site for cooktop with gas smell after turning cooktop off. We lit all cooktop burners one by one and turned then off one by one no gas smell. We turned oven on bake it lit and we monitored it for 20 minutes gas detector did not detect any gas. We explained to customer how the oven operates customer understood. Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2290HES
Near Belton, Texas 76513
Tali W
Job Details:
09/02/2021
"Onsite for fridge leaking water from water filter and upper fridge freezing. Found filter head leaking even without filter connected. Ordering filter head, filter backing, pressure regulator, water line, and dual valve (hard water build up). Returning with filter and damper. AUTHO. Office to reschedule. ; ordrng 1 WP67004106 (Filter head) and 1 12688503 and 1 WP67005154 (Dual valve) and 1 W10786952 (Pressure regulator) and 1 8212547RP (Water line) and 1 AUTHO (AUTHO)"
We serviced a
WHIRLPOOL OVEN
Model GGG390LXS05
Near Austin, Texas 78702
Scott
Job Details:
09/02/2021
"Arrived on site for lower oven not heating . Found bake igniter had failed . Replaced igniter and ran preheat .No gas leaks detected at time of service. Job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Temple, Texas 76502
Tyler
Job Details:
09/02/2021
Arrived on site for washer not draining or unlocking lid. Upon arrival found f9e1 error was the only code present. After further inspection I found drain motor had failed. After replacing the drain pump I reassembled and tested washer. Found it would allow lid to unlock and I was able to verify unit now fully functioning as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDW00
Near Spicewood, Texas 78669
Brandon
Job Details:
09/02/2021
"Arrived on site for customer complaint of unit not cooling, found leak in evaporator, I replaced evaporator, charged unit, tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Georgetown, Texas 78628
Lou
Job Details:
09/02/2021
"Arrived on site to inspect dishwasher not draining. Upon further inspection, the customer advised that they just moved in and are renting and they found the dishwasher with water in the tub when they moved in. I checked the dishwasher drain pump by pressing cancel and it came on as designed. I checked the knockout plug in the disposal and found it still intact. Removed the plug and retested the unit and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MHWE251YG00
Near Austin, Texas 78703
Matthew
Job Details:
09/02/2021
"Arrived onsite for washer error codes. Upon arrival put unit in diagnostics and found stored error code F9E2 drain issue, 9/1 long drain, LF and 6/1 communication error. Removed panel and accessed drain pump. Drained water and removed filter. Found filter completely clogged. Removed buildup and tested. Unit would not go into an auto diagnostics test so manually tested fill, spin and drain. Unit seems to be functioning properly. Customer will monitor and if needed replace drain pump.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Round Rock, Texas 78681
David S
Job Details:
09/02/2021
We performed a temp test in freezer and found it to be normal. We put unit into diagnostics found error code e5 bad ice maker thermistor. We gained access to ice maker and uninstalled it and installed new one. Then tested new ice maker found no leaks and the ice maker is going through all of it cycles normally,Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Georgetown, Texas 78626
Tommy
Job Details:
09/02/2021
"Arrived onsite for door falling apart. Upon arrival found unit exterior black glass out of position, ordering along with name plate office to reschedule upon arrival of parts.; ordrng 1 WPW10535776 (Door glass exterior black) and 1 W11178521 (Name plate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN506ESS
Near Austin, Texas 78732
Robert
Job Details:
09/02/2021
Arrived on job for complaints of no lights. Found the module hav failed will need to replace at least 3 modules. ; ordrng 3 W11462342 (MODULE)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near San Marcos, Texas 78666
Noah D
Job Details:
09/02/2021
"Arrived on site to Inspect unit for not producing ice, upon inspection found the valve was not opening due to a bad solenoid. Replaced valve and tested. No problems found. No leaks found when tested. Complete"
We serviced a
MAYTAG WASHER
Model MVWB950YW1
Near Georgetown, Texas 78633
Lou
Job Details:
09/02/2021
"Arrived on site to inspect washer leaking water. Upon further inspection, the customer advised that a large amount of water is leaking from the bottom of the unit while in use and after approximately 24 hours of no use, water leaked out while not in use. I tilted the unit back and found that the bearing seal is bad and is the cause of the leak.Unit left unplugged and water turned off at the wall for safety. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Bastrop, Texas 78602
Jacob
Job Details:
09/02/2021
Arrived onsite for the door being hard to open on the freezer. Door was a little difficult to open and close. The left rail looked like it had a baring missing in it. Ordered new slides. Rescheduled with customer ; ordrng 2 13055901 (slide)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Temple, Texas 76504
Tali W
Job Details:
09/02/2021
"Onsite for fridge FC light out and RC top lights dim. Found FC light being out causing lights in RC to dim. Freezer led module was difficult to remove due to being foamed in.
We serviced a
GE MICROWAVE
Model JNM1851SM2SS
Near Killeen, Texas 76542
Tyler
Job Details:
09/02/2021
"Arrived on site for microwave needing previously diagnosed mag, diode, and cap. Upon arrival reconfirmed issue and installed needed parts. After reassembling I tested unit and found unit fully functioning as designed call complete."
We serviced a
FRIGIDAIRE OVEN
Model FFGW2426USA
Near Austin, Texas 78723
Scott
Job Details:
09/02/2021
"Arrived on site to replaced valve . Double checked diagnostics. Found safety t-stat had blown . Didnt need valve . Preheated oven , all checked normal. No gas leaks detected at time of service. Job complete"
We serviced a
KENMORE WASHER
Model 110.2125211
Near Georgetown, Texas 78633
Jonathan S
Job Details:
09/02/2021
"Arrived on site for washer shaking and having oil leak from bottom. Inspected unit and work area. Found drain line not zip tied in. Found tub not setting level in unit. Found failed suspension rides. Found major oil leak from gear case. Performed diagnostics mode and checked fault codes and found none. Ran automatic test cycle and found grinding noise in agitation cycle. Will need to replace gearcase and suspension rods.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Jarrell, Texas 76537
Tyler
Job Details:
09/02/2021
Arrived on site to install previously diagnosed door strike. Upon arrival I installed Anita park I reassembled and tested the unit and a manual diagnostics as well as customer selected cycle and found the door is not latching as designed and allowing washer to cycle through settings. No leaks during repairs. call complete
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Canyon Lake, Texas 78133
Andrew
Job Details:
09/02/2021
"Arrived on site to replace previously diagnosed gear case, replaced gear case, tested unit, unit working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Canyon Lake, Texas 78132
Noah D
Job Details:
09/02/2021
"Arrived on site to inspect unit for not cooling normally, upon inspection found freezer section frosted completely, instructed customer to defrost completely before repair, heater tested good. Ordering control. Office to reschedule ; ordrng 1 W11265218 (Control)"
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Seguin, Texas 78155
Noah D
Job Details:
09/02/2021
"Arrived on site to inspect unit for the glass separating, upon inspection found the glass adhesive coming off causing issue, ordering cooktop. Office to reschedule ; ordrng 1 W11051484 (COOKTOP)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Canyon Lake, Texas 78133
Andrew
Job Details:
09/02/2021
"Arrived on site to test unit for not dispensing ice, tested unit a found a clump of crushed ice in ice chute, removed clump, unit is now working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model RBD305PRB00
Near Burnet, Texas 78611
Cliff
Job Details:
09/02/2021
Arrived on site to diagnose an oven that is not heating properly. Found bake element failed and it will need to be replaced to complete repairs.; ordrng 1 WPW10207397 (Bake element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Hutto, Texas 78634
Wesley
Job Details:
09/02/2021
Arrived onsite and delivered new shelf. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, Texas 78733
Kevin
Job Details:
09/02/2021
"Arrived on site and inspected refrigerator and found it is unplugged, reconnected power and found test 128 shows software version 700. Requested that customer call office tomorrow to see if refrigerator started cooling. If not a sealed system repair may be needed, if is is cooling customer may need to wait to see if a defrost issue is the problem and reschedule and prescreen for it when confirmed"
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS04
Near Georgetown, Texas 78628
Lou
Job Details:
09/02/2021
"Arrived on site to inspect wall oven tripping the breaker. Upon further inspection, I found the unit turned on in Bake mode at 400 degrees. Customer advised that its been tripping the breaker at 400 degrees but doesnt reach preheat every time. I turned the unit off and placed it in diagnostics and checked error codes and found none. Pulled unit from the cabinets and placed on my oven dolly. Turned the unit back on in Bake mode at 350 degrees and tested voltage to the elements and all are getting proper voltage. Turned unit off and tested ohm readings at the bake/broil elements, blowers, lights, convection fan, thermostat and all are within range. Checked voltage at mentioned components and all are receiving proper voltage. Inspected all wiring and Amin control and found no breaks or damage. Unit is operating as designed. I recommended that the customer have a licensed electrician inspect the breaker.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near San Marcos, Texas 78666
Noah D
Job Details:
09/02/2021
"Arrived on site to inspect unit for leaking from front of unit, upon inspection found the unit was leaking due to calcium buildup on bellow, replaced bellow and instructed customer to clean door. Complete"
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Burnet, Texas 78611
Cliff
Job Details:
09/02/2021
Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
LG DRYER
Model DLE2250W
Near Georgetown, Texas 78626
Jonathan S
Job Details:
09/02/2021
Arrived on site for dryer having long dry times and moisture buildup in unit. Inspected unit and work area. Checked venting and found standing water in vent. Tested dryer operation and found dryer heating. Informed customer on venting.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Georgetown, Texas 78626
Tommy
Job Details:
09/02/2021
"Arrived onsite for dishwasher not draining, upon arrival found unit knockout was not knocked out knocked it out and tested unit is now operating as designed. Job Completed."
We serviced a
GE DISHWASHER
Model GLD4500V00BB
Near Manor, Texas 78653
Matthew
Job Details:
09/02/2021
Arrived onsite for dishwasher with damaged door. Upon inspection found door had hinge and door frame damaged. Made adjustment to hinge and although still bowing slightly the door does close properly. Tested unit and completed test cycle without issue. Since unit is currently functioning properly customer will hold off on hinges and door replacement. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cedar Creek, Texas 78612
Jacob
Job Details:
09/02/2021
Arrived onsite for unit not washing correctly. Looked under the unit and found that the actuator was the wrong one from the factory. Replaced actuator with the correct one. Tested the unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Austin, Texas 78754
Scott
Job Details:
09/02/2021
"Arrived on site for fridge leaking . Found ice maker fill tube too short . Water is leaking on to floor of freezer . Added longer fill tube from truck stock . Ran harvest , water is properly hitting icemaker cup and filling tray . No outhe leaks detected at time of service. Job complete"