Near Georgetown, TX 78633
Jonathan S
Job Details: 10/26/2018
REFRIGERATOR GE GSH25JSXNSS "Arrived on site for refrigerator not dispensing water. Performed diagnostics and tested water to door and found good water pressure going to door. Found war line frozen inside of door. Gained access to dispenser water tube and found tube heater kit had already been installed. Tested heater and found possible short in heater circuit. Adjusted wire to heater and thawed water line out. Dispensed 2 plus gallons through dispenser because customer changed water filter when failure first occurred. Unit checked good. If water line freezes again, will need to replace heater. No charge for recent failure. All checks good, no water leaks present."
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site refrigerator not making ice. Inspected unit and found frost buildup around ice container gasket and ice maker fascia. Measured temperature in ice container at 5°. Inspected RC evaporator, checked good. Inspected ice maker and found dry. Performed diagnostics mode and checked ice maker error codes and found E2 lost position. Ran fill test and checked for water. Ran ice maker motor test and ice maker would not cycle. Tested voltage to ice maker and found within range. Tested ice level, tested good. Tested heater fascia and DC voltage, within range. Found failure is with ice maker.(RF360) . Customer approved estimate. Ran fill test and monitored water connection. Cycled ice maker. All tested good, no water leaks present. Please allow 24 hours for first batch of ice. Paid in full on credit card."
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for refrigerator door handle loose after replacing door and frost buildup in freezer. Inspected door seal and removed ice buildup. Spoke with customer on top rack. Tighten door handle and tested. All checks good, no water leaks present."
Near Briarcliff, TX 78669
Brandon
Job Details: 10/26/2018
WASHER WHIRLPOOL WFW87HEDW0 "Arrived on site for customer complaint of leaking during self clean, found leak coming from multiple locations, dispenser, and vent pipe hose. Ordering vent fan, pipe with hose, and dispenser. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10467494 (housing) and 1 W10575334 (disp.drawer assy) and 1 W11183219 (VENT PIPE)"
Near Spicewood, TX 78669
Brandon
Job Details: 10/26/2018
OVEN JENN-AIR JJW2830DS02 "Arrived on site for customer complaint of screw missing, found screw at bottom of oven, but no threads on the screw. Ordering screw to ship to customer. ; ordrng 1 CNOTE (DROP SHIP SCREW) and 1 W10739592 (screw)"
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/26/2018
DISHWASHER LG LDF5545ST "Arrived on site for inlet valve replacement. Found unit leveled upon returning after letting them know about I first trip, unit was tilted forward to the right allowing water to build up and not completely drain. Arrived to a dry sump, and test and no sign of failed valve, pre diag was a miss. Collected 108.24 on CC no leaks on site"
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for no ice or no water, found water valve failed, replaced valve and tested good, bled system, no leaks, found ice maker not harvesting, R&R ice maker and tested good."
Near Austin, TX 78738
Brandon
Job Details: 10/26/2018
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for customer complaint of lights not coming on in both sections, found bad modules; ordrng 4 W10908166 (module)s"
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KFIV29PCMS00 "Arrived o. Site for install on previous diag parts. Replaced comtrol kit, harness and EVAP motor. Replaced ice fan and ice maker. Tested good no leaks on site"
Near Killeen, TX 76542
Steve C.
Job Details: 10/26/2018
COOKTOP GE JP340B0C1BB Arrived on site to replace the right front switch wb23m9. Replaced the switch and tested the unit. Unit works properly and job complete.
Near Killeen, TX 76542
Steve C.
Job Details: 10/26/2018
MICROWAVE WHIRLPOOL WMH73521CS6 Arrived on site to replace the control due to light is not working properly. Replaced the control and unit works properly.
Near Leander, TX 78645
James
Job Details: 10/26/2018
WASHER MAYTAG MHW8200FW0 Arrived on site and tested operation. Found soap pump not working and unit not dispensing soap. Installed new dispenser assembly and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Leander, TX 78645
James
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRF535SWHB Arrived on site and tested operation. Found ice maker not cycle but has correct voltage. Installed new ice maker and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Austin, TX 78704
Derek S.
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL KDTE204ESS0 "Arrived on site to check unit for poor wash and not drying dishes, I found the dispenser rinse aid door was missing, incoming water was 77 and should be 120 per factory, will need a dispenser, also found was motor is starting to fail intermittently works recommend to replace wash motor Dispenser Mrs wants to think about the repair, collected service fee of 108.24"
Near Austin, TX 78704
Derek S.
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL KDTE204ESS0 "Arrived on site to check unit for poor wash and not drying dishes, I found the dispenser rinse aid door was missing, incoming water was 77 and should be 120 per factory, will need a dispenser, also found was motor is starting to fail intermittently works recommend to replace wash motor Dispenser Mrs wants to think about the repair, collected service fee of 108.24"
Near Austin, TX 78704
Derek S.
Job Details: 10/26/2018
COOKTOP JENN-AIR JIC4430XB00 "Arrived on site and replaced module due to fuse open, verified operations, reccomend to use only induction certified pot and pans, called techline Ref 7723257891"
Near Austin, TX 78704
Derek S.
Job Details: 10/26/2018
COOKTOP JENN-AIR JIC4430XB00 "Arrived on site and replaced module due to fuse open, verified operations, reccomend to use only induction certified pot and pans, called techline Ref 7723257891"
Near Killeen, TX 76541
Steve C.
Job Details: 10/26/2018
WASHER MAYTAG MVWC200BW0 Arrived on site for the unit lid will not open. Tested the unit and found the control is constantly making a clicking noise and unit will need a new control and door latch. Will need to get autho and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 W10582038 (cntrl-elec)
Near Kyle, TX 78640
Robert
Job Details: 10/26/2018
MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on job to replace magnetron, capacitor and diod. After replacement test operation. Heating normally."
Near Killeen, TX 76549
Steve C.
Job Details: 10/26/2018
DRYER WHIRLPOOL WED7300XW0 Arrived on site for the unit is making grinding noise. Tested the unit and found the drum is warped and cause the wheel to break and seal. Unit will need a new drum and repair kit. Will need to get autho and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 W10549614 (drum)
Near San Marcos, TX 78666
Robert
Job Details: 10/26/2018
DRYER WHIRLPOOL MEDX655DW1 Arrived on job for complaints of not heating. Found dryer heating normally. Checked all cycles. Advised customer to have electrical checked.
Near Killeen, TX 76549
Steve C.
Job Details: 10/26/2018
OVEN FRIGIDAIRE FEF316ASA "Arrived on site for the unit is not working properly. Tested the unit and found the bake element is broken and also the left front burner will not turn on. And the left rear switch has to be on number five to be in the off position setting. Unit will need a new bake element, left rear switch and the receptacle for the left front burner. Will need to get authorization and reschedule the customer.; ordrng 1 316075103 (element,bake) and 1 5303935058 (TERMINAL LF) and 1 5303935086 (switch-surface lR) and 1 CNOTE (AUTHO)"
Near Dale, TX 78616
Robert
Job Details: 10/26/2018
WASHER ROPER RTW4516FW2 "Arrived on job for complaints of not working. Ran diagnostics and no codes ran short cycle, operation normal. No leaks detected at time of service"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/26/2018
MICROWAVE WHIRLPOOL WMH32519CS1 Customer couldnt Find proof of purchase. Customer doesn’t need no service at this time for microwave
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/26/2018
MICROWAVE WHIRLPOOL WMH32519CS1 Customer couldnt Find proof of purchase. Customer doesn’t need no service at this time for microwave
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/26/2018
MICROWAVE WHIRLPOOL WMH32519CS1 Customer couldnt Find proof of purchase. Customer doesn’t need no service at this time for microwave
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site. Check for no draining issues. Found pump locked up. Replaced pump assembly and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site. Check for no draining issues. Found pump locked up. Replaced pump assembly and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site. Check for no draining issues. Found pump locked up. Replaced pump assembly and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Check for noise issues. Found cam not positioned correctly creating noise on spin cycle. Removed cam and reinstalled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Check for noise issues. Found cam not positioned correctly creating noise on spin cycle. Removed cam and reinstalled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Check for noise issues. Found cam not positioned correctly creating noise on spin cycle. Removed cam and reinstalled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site. Replaced evaporator assembly with thermistor. Moved thermistor in correct position and added silver tape. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site. Replaced evaporator assembly with thermistor. Moved thermistor in correct position and added silver tape. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site. Replaced evaporator assembly with thermistor. Moved thermistor in correct position and added silver tape. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/26/2018
DRYER GE GTD75ECPL0DG Arrived on site. Check for noise issues. Found upper bearing worn out creating screeching noise. Will need upper and lower bearing assemblies. Rescheduled for 10/26/18 ; ordrng 1 WE01X26815 (LOWER DUCT) and 1 WE03X23875 (BEARING TOP)
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/26/2018
DRYER GE GTD75ECPL0DG Arrived on site. Check for noise issues. Found upper bearing worn out creating screeching noise. Will need upper and lower bearing assemblies. Rescheduled for 10/26/18 ; ordrng 1 WE01X26815 (LOWER DUCT) and 1 WE03X23875 (BEARING TOP)
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/26/2018
DRYER GE GTD75ECPL0DG Arrived on site. Check for noise issues. Found upper bearing worn out creating screeching noise. Will need upper and lower bearing assemblies. Rescheduled for 10/26/18 ; ordrng 1 WE01X26815 (LOWER DUCT) and 1 WE03X23875 (BEARING TOP)
Near Hewitt, TX 76643
Arthur B.
Job Details: 10/26/2018
OVEN WHIRLPOOL WOS51EC0AS05 Arrived onsite for customer complaint of glass shattering on wall oven when using. Found outer glass and inner glass shattered. Cleaned all shattered glass and installed new replacements. Reassembled. Also found damage from when glass shattered and hit floor. Took photo of prior damage. No other issues found.
Near Waco, TX 76712
Arthur B.
Job Details: 10/26/2018
WASHER WHIRLPOOL WFW95HEDC0 "Arrived onsite to install new pressure switch to front load washer from prior tech’s diagnosis. Removed top and removed faulty switch. Installed new replacement. Reassembled,cleared error codes and tested unit. Unit fills,washes,drain and spins as intended. No other issues found. Collected quoted part and remaining labor. All water connections were dry at time of service."
Near Woodway, TX 76712
Arthur B.
Job Details: 10/26/2018
OVEN KITCHENAID KEBK171BSS00 "Arrived onsite to install new UI transformer to wall oven from my prior visit’s diagnosis. Removed console and top and removed faulty transformer. Installed new replacement. Reassembled and powered unit up. Unit powers up. Tested unit to preheat at 350F. Unit heats as intended. All monies collected on 1st visit. WPW10354052 (Transformer)
Near Round Rock, TX 78681
Thomas L.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for Noisey operation. Found bottom condenser cardboard cover vibrating under unit frame at back of unit. Unused sealer to stop the vibration.
Near Austin, TX 78703
Derek S.
Job Details: 10/26/2018
WASHER MAYTAG MVWB955FW1 "Arrived on site to repair unit for lf error, I found the hot water was turned off, replaced valve to had some debris, verified operations, no water leak present at the time of service"
Near Austin, TX 78703
Derek S.
Job Details: 10/26/2018
WASHER MAYTAG MVWB955FW1 "Arrived on site to repair unit for lf error, I found the hot water was turned off, replaced valve to had some debris, verified operations, no water leak present at the time of service"
Near Austin, TX 78705
Derek S.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site to repair unit for no ice, found hose kinked fill tube frozen, unliked hose cleared fill tube verified icemaker operations, no water leak present at the time of service Unit 14104"
Near Austin, TX 78705
Derek S.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site to repair unit for no ice, found hose kinked fill tube frozen, unliked hose cleared fill tube verified icemaker operations, no water leak present at the time of service Unit 14104"
Near Austin, TX 78756
Derek S.
Job Details: 10/26/2018
FREEZER WHIRLPOOL KBLS22KWMS5 "Arrived on site to repair unit for ice build up in freezer floor liner, I found the drain tube was clogged with debris, replaced the drain tube and cleared out all the ice, no water leak present at the time of service .
Near Austin, TX 78756
Derek S.
Job Details: 10/26/2018
FREEZER WHIRLPOOL KBLS22KWMS5 "Arrived on site to repair unit for ice build up in freezer floor liner, I found the drain tube was clogged with debris, replaced the drain tube and cleared out all the ice, no water leak present at the time of service .
Near Austin, TX 78722
Derek S.
Job Details: 10/26/2018
WASHER MAYTAG MVWB835DW2 "Arrived in site to check unit for not starting, found error Foe3 stating unit is being overloaded, the basket was moving freely however unit motor error due to its in a water pan and rubbing because it’s a tight fit,unit is hitting the water pan when loaded down, will need to get a different water pan, no water leak present at the time of service"
Near Austin, TX 78722
Derek S.
Job Details: 10/26/2018
WASHER MAYTAG MVWB835DW2 "Arrived in site to check unit for not starting, found error Foe3 stating unit is being overloaded, the basket was moving freely however unit motor error due to its in a water pan and rubbing because it’s a tight fit,unit is hitting the water pan when loaded down, will need to get a different water pan, no water leak present at the time of service"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site for dishwasher having dent in panel. Inspected unit and found left side of panel had manufacture defect. Found incorrect panel on hand. Removed panel from (605 Inspiration Drive) model home and installed on 104 Garden gate, due to builders request. Tested unit, all tested good, no water leaks present. Will need to replace panel on job #202994"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/26/2018
VENTHOOD WHIRLPOOL UXL6036YSS0 Arrived on site for vent-hood control popping out of place. Performed diagnostics and found mount for control not in place. Gained access to control and inspected. Found control housing broken on left side. (VH130) . Builder had pre-authorized repair. Removed failed control housing and installed new. Tested operation. All tested good.
Near Round Rock, TX 78664
Thomas L.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Arrived on site for freezing in fresh food section. Unit was in cooling mode. Setting were mid setting. Freezer was 1 degree and fresh food section was 29 degrees. Found frozen foods in middle shelf. ; saved tckt
Near Austin, TX 78717
Paul
Job Details: 10/26/2018
MICROWAVE WHIRLPOOL WMH76719CS1 Arrived onsite for the microwave that is humming very loud and arcing. I checked the HV side of the circuit and I found that one of the magnets on the mag had broken loose. I removed the mag and used an inspection mirror to see the inside of the wave guide where the antenna goes in. The wave guide was clean. I replaced the mag and tested the unit. The unit started arcing immediately at the entrance side of the wave guide to the cavity. I inspected the inside portion of the wave guide and found it arced. The unit is non-repairable. I called techline and spoke with Kris file number 7723258463.
Near Austin, TX 78744
Leonardo
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for not draining. Test unit and found drain hose clogged. Unclogged drain hose test unit and unit draining correctly. No leaks present at this time.
Near Austin, TX 78756
Derek S.
Job Details: 10/26/2018
DRYER WHIRLPOOL WET3300XQ1 "Arrived on site to check unit for noise, need to replace blower wheel and motor, unit is a laundry center in a apt will require lots of walking and a tight space, 2 hrs needed for repair, reschedule for Friday 2 hr2 hr2 hr2 hr2 hr2 hr2 hr; ordrng 1 2HRLABOR"
Near Austin, TX 78756
Derek S.
Job Details: 10/26/2018
DRYER WHIRLPOOL WET3300XQ1 "Arrived on site to check unit for noise, need to replace blower wheel and motor, unit is a laundry center in a apt will require lots of walking and a tight space, 2 hrs needed for repair, reschedule for Friday 2 hr2 hr2 hr2 hr2 hr2 hr2 hr; ordrng 1 2HRLABOR"
Near Georgetown, TX 78633
Lou
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KRFC300ESS01 "arrived on site to install previously diagnosed and ordered parts, fc door, gasket and nameplate. Using my heat gun, I shaped the fc door gasket then removed and replaced the fc door. Verified the gasket is sealing then centered the nameplate to the fc door. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 10/26/2018
WASHER WHIRLPOOL WTW4900BW1 "arrived on site to inspect washer making loud noise during spin cycle. Upon further inspection, I placed the unit in diagnostics to test with no error codes at the beginning. During testing, the unit operated as designed, but during spin cycle, the unit made a loud grinding noise. No error codes at the end of testing.
Near Leander, TX 78641
Lou
Job Details: 10/26/2018
WASHER WHIRLPOOL CAE2743BQ0 "arrived on site to inspect washer not dissolving detergent. Upon further inspection, I placed the unit in diagnostics to test and found no error codes. The unit operated as designed with no error codes at the end of testing. During spin cycle, I could hear what sounded like coins being spun around the agitator. I attempted to remove the agitator, but was unable to do so. I advised the customer that their tenants are putting too much detergent in the unit and need to only use a small amount. I quoted the customer TL100 . Customer paid in full. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 10/26/2018
VENTHOOD WHIRLPOOL WVU37UC0FS0 "arrived on site to inspect noisy venthood fan. Upon further inspection, I turned the fan on low, medium and high and as I increased the speed the noise got louder. I removed the fan from the housing and found that when installed, a screw holding the vent in place was mounted and was too long which was hitting the fan blade and rubbing against the blade causing the noise. Using a pair of pliers, I backed the screw out far enough to where it would not hit the fan blade but still hold the vent in place. Also, I secured some of the silver duct tape that was not secured as it was rubbing on the fan blade as well. I re-install the fan blade to the housing and tested and the unit operated as designed. Job completed. No one available to sign for the receipt as this is a new/vacant home."
Near Buda, TX 78610
Robert
Job Details: 10/26/2018
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on job for complaints of display not on. Customer said clock disappeared and when she pressed buttons sound but no display. Replaced controls and test.
Near Austin, TX 78757
Cliff
Job Details: 10/26/2018
RANGE JENN-AIR JDRP536WP02 "Arrived on site to diagnose a range with ongoing repairs. Tested unit and found Wiring harness was incorrectly repaired on previous trip and miss wired causing several portions of the oven not to operate. This includes oven lights, door lock motor, and both cooling speed fans. no further parts were needed and homeowner contacted manufacturer during repair and they provided a authorization for labor to cover trip. Rewired unit properly and noted griddle indicator light and light cover broken during trip by previous technician. Both parts will need to be replaced to complete repairs. Turn date is set for 10/29/18.Labor autho: (JH31H3DL1); ordrng 1 W10116151 (light-ind) and 1 W10294500 (lens-light)"
Near , TX 78610
Robert
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on job for complaints of dent in door. Confirmed dent and replaced door. No leaks detected.
Near Buda, TX 78610
Robert
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Arrived on job to replace switch. Customer said it started working. Collected remaining funds.
Near Austin, TX 78758
Paul
Job Details: 10/26/2018
OVEN KITCHENAID KOSE500ESS04 Arrived onsite for the range with a broken oven door glass. I found the outer door glass broken and it had separated from the frame. I replaced the outer door. Call complete.
Near Austin, TX 78753
Paul
Job Details: 10/26/2018
WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer taking too long to fill and not filling with enough water. I ran diagnostics and the unit did work as designed. There were no stored error codes in the control. I did find the tub and basket not level in the chassis. I leveled the machine up. I also tested the unit in a deep water wash cycle and found the unit filling to it’s correct level on the wash plate without any clothing. I had ms load the washer with towels and tested the unit in a deep water wash. The unit filled with water to about an inch from the top of the towels and worked as designed. I went over the selections on the control panel with ms and explained correct loading of the machine with ms. I called techline and spoke with Butch file number 7723262768 to give all the details of the call. Call complete.
Near Austin, TX 78757
Paul
Job Details: 10/26/2018
RANGE JENN-AIR JGS9900CDS02 "Arrived onsite for the slide in range to replace the glass top supplied by the customer. I was able to get all of the screws out of the orifice holders except the front right one. I replaced the RF orifice holder, installed the glass top, and remounted the burner bases with new screws. I tested all the burners and they are working as designed. There were no gas leaks present at the time of service.Call complete."
Near Dale, TX 78616
Robert
Job Details: 10/26/2018
WASHER WHIRLPOOL WTW8500DC3 Arrived on job for complaints of noise ran diagnostics and no code in agitation there is a noise pulled wash plate al good noise coming from stator. ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor)
Near Austin, TX 78757
Cliff
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to diagnose a refrigerator that is not producing ice. Found ice box fan motor not running even during test. Replaced ice box fan and found it is now operating properly and this ice box fan will not operate unless door switches are closed. Also replaced ice maker due to persistent E2 error code indicating faulty icemaker was installed. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
Near Austin, TX 78731
Cliff
Job Details: 10/26/2018
WASHER WHIRLPOOL WFW85HEFC1 Arrived on site to diagnose a washing machine that is not draining. Tested unit and found loose contact for drain pump has come off and cause drain pump not to operate. Re-crimped terminal onto pump connections and reconnected pump. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Check for frost issues. Found freezer right hand corner freezing over. Verified gasket sealing to cabinet all checked OK. Added adhesive around liner to make sure no air gaps. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Check for frost issues. Found freezer right hand corner freezing over. Verified gasket sealing to cabinet all checked OK. Added adhesive around liner to make sure no air gaps. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Check for frost issues. Found freezer right hand corner freezing over. Verified gasket sealing to cabinet all checked OK. Added adhesive around liner to make sure no air gaps. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site. Checked for element issues. Found infinite switch and element bad not allowing element to kick on. Replaced element and infinite switch and cycle, all functions tested OK. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site. Checked for element issues. Found infinite switch and element bad not allowing element to kick on. Replaced element and infinite switch and cycle, all functions tested OK. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site. Checked for element issues. Found infinite switch and element bad not allowing element to kick on. Replaced element and infinite switch and cycle, all functions tested OK. Job complete"
Near Austin, TX 78729
Paul
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for the refrigerator with nothing being displayed on the UI of the door or the deli drawer and the interior lights not working. I checked the power supply control and found the 120VAC side of the control good but found no DC voltage out of the control on P2-1 to P2-4. Need to replace the power supply to further test the unit. Ordering W10830278 CNTRL-ELEC, WPW10549589 DOOR-ICE, & WPW10577864 DOOR-ICE. RS for Fri 10/26.; ordrng 1 W10830278 (CNTRL-ELEC) and 1 WPW10549589 (DOOR-ICE) and 1 WPW10577864 (DOOR-ICE)"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/26/2018
WASHER MAYTAG MVWC200XW0 Arrived on site for tilted tub found shocks broke. And blown R&R shocks and tested good no leaks on site
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/26/2018
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for power cord replacement, R&R cord and tested good, no leaks on site"
Near , TX 78744
Leonardo
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for no power. Test unit and found burned wire nut at junction box. Replaced wire nut test unit and unit test good no leaks present at this time
Near , TX 78744
Leonardo
Job Details: 10/26/2018
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for fan making noise. Test unit and found screw stuck in fan. Removed screw test unit and unit test good job complete no more loud noise.
Near Austin, TX 78746
Leonardo
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to test unit for unit not heating. Test unit and found heater working correctly. Advised customer to use rinse aid to help unit dry better. Job complete no leaks present at this time.
Near Austin, TX 78748
Leonardo
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDT920SADM2 Arrived on site to test unit unit for dispenser spring coming on. Test unit and found broken dispenser door. Replaced dispenser test unit for leaks no leaks present at this time dispenser opening and closing job complete
Near Austin, TX 78726
Luis
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KBFC42FSS00 "Arrived on site for no cool. Freezer reading 45° removed compressor cover,compressor and fan running. Checked compressor compartment found uv dye around manufacture lock ring joint. Removed faulty joint, installed coupling to replace faulty lock ring. Vacuumed system down unit kept vacuum recharged system to manufacture spec 6.25 oz of refrigerant checked low,side pressure good.
Near Austin, TX 78726
Luis
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Gate code #1217Arrived on site for no cool. Removed fresh food cover found oil in drain in fresh food compartment. Removed evaporator installed new evaporator assembly,adjusted tubing found cap tube broken off in cabinet found corrosion around break point. Called tech support(7723257793) gave description of problem and issue with cap tube broken. Per tech support unit unrepairable,manufacture will either call tech with resolution or will contact owner with further details. File number#7723257793"
Near Waco, TX 76710
Arthur B.
Job Details: 10/26/2018
OVEN WHIRLPOOL WEE730H0DS0 Arrived onsite for customer complaint of slide in range getting error code F1E0 (EPROM Error). Powered unit off and removed MR2 control connection. Resecured all harnesses to board. Powered up unit and reset control. U it powered up as intended. Preheated oven. Unit preheated as intended. No other issues found.
Near Waco, TX 76708
Arthur B.
Job Details: 10/26/2018
DRYER MAYTAG MEDB850WQ0 Arrived onsite for customer complaint of dryer making loud screeching noise when tumbling repeat issue. Removed bulkhead and found blower housing pulley loose and bearing grinding. Removed housing and installed new replacement. MS approved install. Reassembled. Tested unit. Unit now works quietly as intended. No other issues found. Dryer vent clean of lint at time of service.
Near Waco, TX 76705
Arthur B.
Job Details: 10/26/2018
DISHWASHER AMANA ADB1400AGS1 "Arrived onsite for customer complaint of no water entering dishwasher to wash. Upon inspection found water float switch lever was not properly installed on switch. Corrected error and tested unit. Found unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78746
Leonardo
Job Details: 10/26/2018
DISHWASHER KITCHENAID KUDI02CRBS0 Arrived on site to test unit for unit not working. Test unit and found main power control board getting power but not responding. Replaced boardtest unit and unit working but panel light not coming on. Will need to order new overlay wp8572202 at ; ordrng 1 WP8531873 (BOARD ) and 1 WP8572202 (OVERLAY BLACK )
Near Austin, TX 78753
Wesley
Job Details: 10/26/2018
RANGE WHIRLPOOL WFC150M0EB Arrived on site and inspected unit for safety concern of popping. Found customer concerned with normal heating sounds. Found poor contact in big burner rr burner adjusted to correct conch and reduce noise. Advised customer on design and expectations. Advised on repair of burner. All checks good.
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 10/26/2018
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site for “unit not draining” complaint. Inspected unit and found that disposal plug had not been removed. Removed plug and performed test. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78732
Cliff
Job Details: 10/26/2018
OVEN KITCHENAID KEBC107KSS04 Arrived on site to diagnose an open that is not heating. Tested unit and found high limit thermostat on back of unit failed during self cleaning. Replaced high limit thermostat and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78734
Cliff
Job Details: 10/26/2018
OVEN KITCHENAID KODT100ESS01 Arrived on site to diagnose an oven with the chipping liner. Tested unit and found lower oven has small chips on front of lower liner. Sealed liner with enamel paint and advised homeowner to allow paint to cure for 24 hours.
Near Austin, TX 78734
Cliff
Job Details: 10/26/2018
COOKTOP JENN-AIR JGC1530BS00 Arrived on site to diagnose a cooktop which is leaving soot on bottom of the pans. Tested unit and found oriface too large for center burner. Replaced oriface with corrected part and tested unit. Found all functioning properly at this time.
Near Jonestown, TX 78645
James
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site and installed new control and u.i. Tested for proper operation and found unit working properly. Job complete
Near Jonestown, TX 78645
James
Job Details: 10/26/2018
WASHER MAYTAG MVWX655DW0 Arrived on site and inspected for oil leak. Found oil leaking from spin tube and getting into tub and basket. Installed new gearcase and tested operation. Unit working properly and all water connections dry at time of service. Job complete
Near Killeen, TX 76549
Steve C.
Job Details: 10/26/2018
DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site for the unit upper dish rack is falling. Found the upper dish rack tracks are broken. Replaced the left and right tracks and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Lakeway, TX 78734
Cliff
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRX735SDHW00 Arrived on site to diagnose the refrigerator with a deli crisper that will not stay in position. Found will guide for the left side of the right side crisper drawer missing. Guide will need to be replaced to complete repairs. Return date is set for 10/29/18.; ordrng 1 W11226546 (GUIDE RAIL)
Near Lago Vista, TX 78645
James
Job Details: 10/26/2018
WASHER MAYTAG MAH5500BWQ "Arrived on site and tested operation. Found rear bearing has failed and unit makes a loud roaring noise when in spin cycle. Unit will need a new tub assembly, basket support, seal kit, belt and may need the basket if the mounting screws are seized to basket support. Repair will require 2 hours and 2 technicians. All water connections dry at time of service. ; ordrng 1 12001788 (drive belt kit) and 1 12002022 (lip seal assy) and 1 22002115 (spinner assy w/balan) and 1 22004465 (outer tub) and 1 C-NOTE (2 MAN 2 HOURS) and 1 W10181639 (support)"