Near New Braunfels, TX 78132
Luis
Job Details:
09/23/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Arrived on site for noise complaint. Adjusted condenser ever coils from cabinet to prevent vibration noise,adjusted from legs,checked compressor compartment no issues in compressor compartment."
Near Austin, TX 78759
Paul
Job Details:
09/23/2019
WASHER WHIRLPOOL WFW9450WW00
(DZ) Arrived on site to diagnose a washer with F20 error Slow Fill code. Performed diagnostics and found F32 Pressure Switch code as well. During diagnostics found the washer was filling ultra slow from water valves. Replaced intake valve and tested. Washer now properly fills. All is working as designed. No water leaks found at time of service.
Near Marble Falls, TX 78654
James
Job Details:
09/23/2019
WASHER WHIRLPOOL WTW4850HW1
Arrived on site and tested operation. I found motor fault in memory. Inspected drive system and found actuator is not attached to splutch. Corrected and ran calibration. Unit tests good. Job complete
Near Austin, TX 78717
Lou
Job Details:
09/23/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"arrived on site to install previously diagnosed and ordered parts. I removed and replace the water valve at the back of the unit, the water line from the valve to the filter housing, filter housing, reservoir, tubing from water box valve to hinge, and tubing from hinge to dispenser. Tested the water dispenser and water continued to make a long drip after dispensing water. I sprayed silicone on ever water line connection and allowed to sit and the retested the water dispenser and it continued to have a long drip after dispensing. I contacted Techline and spoke to Chris and got disconnected. I called back and spoke to Kathy and advised of my repairs and issues and she advised that the customer would have to wait at least a second for the control to close the valve then removed their cup. Provided File #7725927576. I advised the customer of techlines recommendations. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Wesley
Job Details:
09/23/2019
DRYER MAYTAG MEDB765FC0
Arrived on site and repaired bent door. No pats needed now unit is operating as designed.
Near Pflugerville, TX 78660
Wesley
Job Details:
09/23/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01
Arrived on site and found unit compressor running and fans running but temps were very hi. Ordering compressor to repair.; ordrng 1 TJ90SF8404 (ACCESS VALV) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Near Austin, TX 78731
Tyler B.
Job Details:
09/23/2019
ICE MACHINE KITCHENAID KUID508ESS1
"Arrived on site for unit not making ice and wood damage. Customer helped remove unit from counter, ran a cycle and found one of the drain hoses came off of port on drain pump due to pressure build up and not very tight. Connected and tightened hose and tetsed good. No leaks on site"
Near Round Rock, TX 78665
Arthur B.
Job Details:
09/23/2019
DRYER WHIRLPOOL WED7000DW1
Arrived onsite for customer complaint of dryer not completing cycle and shutting off. Removed back panel and air tower and found strip of metal sitting on moisture sensor causing short time. Removed object and reassembled. Dryer now running as designed. Dryer vent clean of lint at time of service.
Near Austin, TX 78735
Robert
Job Details:
09/23/2019
REFRIGERATOR GE TFX27ZPBEBE
Arrived on job to replace condenser fan motor supplied from customer. After replacement test operation.
Near Kyle, TX 78640
Kevin
Job Details:
09/23/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01
"Arrived on site and replaced fill tube with heater diagnosed on previous visit. No water leaks from connections at time of service, job complete"
Near Austin, TX 78744
Robert
Job Details:
09/23/2019
WASHER WHIRLPOOL WTW7500GC0
Arrived on job for complaints of not draining and noise. Found gearcase leaks and wash plate locked on. Will need wash plate and gearcase to complete.; ordrng 1 CNOTE (IN GARAGE AM APPOINTMENT ) and 1 W10752283 (washplate)
Near Spicewood, TX 78669
Luis
Job Details:
09/23/2019
REFRIGERATOR KITCHENAID KRFF507ESS01
"Arrived on site for evaporator incased in ice. Defrosted evaporator,replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie,installed a new cover,secured cover with four screws.
Near Pflugerville, TX 78660
Paul
Job Details:
09/23/2019
DRYER WHIRLPOOL WED8000DW4
(DZ) Arrived on site to diagnose a dryer that was not powering on. Performed diagnostics and found UI was not gettin* enough voltage to stay on. Tested wall plug and power cable and found that L1 was loose in the socket and only powered on when cable was wiggled. Customer will need an electrician to repair the outlet as there is no issue with the appliance.
Near Austin, TX 78729
Wesley
Job Details:
09/23/2019
DISHWASHER FRIGIDAIRE FGHD2433KF1
"Arrived on site and found unit leaking from motor assembly, all checks good.
Near Austin, TX 78731
Andy
Job Details:
09/23/2019
DRYER WHIRLPOOL MEDC215EW0
Arrived on site for dryer not heating and getting enough air flow. Tested and inspected unit and found unit has good air flow with vent off. Tested voltage at outlet and at unit and found that L1 to ground is getting 120 volts and L2 to ground is getting 120 volts but L1 to L2 drops to 5 volts. Instructed customer on needing vents cleaned and an electrician to check voltage issues. No repairs are needed at this time.
Near Austin, TX 78725
Brandon
Job Details:
09/23/2019
WASHER WHIRLPOOL WTW4855HW1
"Arrived on site for customer complaint of lid lock light not lighting up. I put unit into diagnostic mode, unit locked and unlocked perfectly 10 times, I calibrated unit, all functions tested good. I instructed customer to contact us if problem continues."
Near Dripping Springs, TX 78620
Luis
Job Details:
09/23/2019
REFRIGERATOR KITCHENAID KRFF507ESS01
"Arrived on site for no cool in fresh food, found fresh food evaporator incased in ice,removed shelves found broken tabs on evaporator cover,removed cover found evaporator thermistor placed incorrectly on evaporator. Defrosted evaporator,installed new harness,secured thermistor to correct location on suction line using foil tape and a zip tie installed new cover,secured cover with four screws, changed defrost setting to basic
Near Austin, TX 78739
Luis
Job Details:
09/23/2019
REFRIGERATOR LG LMXS27626S/01
"arrived on site for no cool. Pierced low side found pressure reading +40 diagnosed faulty compressor,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered. Updated firmware on control with jig,powered unit on checked low side pressure good.
Near Austin, TX 78759
Joseph C.
Job Details:
09/23/2019
FREEZER WHIRLPOOL WRT511SZDM00
"Arrived on site for “frosting/condensation in freezer” complaint. Inspected unit and found cabinet to not be squared and very big gap, between cabinet and liner, at lower right portion of cabinet. Squared unit and applied sealant to gaps in lining. Unit tests good. No leaks detected, at time of service."
Near Belton, TX 76513
Al
Job Details:
09/23/2019
REFRIGERATOR KITCHENAID KRFC704FSS00
Arrived to inspect no cooling issues.Per SP W11329116C the evaporator cover and main control need to be replaced.Due to the massive ice buildup I had the customers nanny sign a damage waiver for defrosting the refrigerator 24 hours prior to return service.
Near Austin, TX 78758
Scott
Job Details:
09/23/2019
RANGE WHIRLPOOL WEE510S0FS2
Near Burnet, TX 78611
James
Job Details:
09/23/2019
COOKTOP WHIRLPOOL KICU569XBL00
Arrived on site and tested operation. I found pots and pans are non magnetic. Instructed customer on pot and pan selection and to look for induction logo on cookware and ensure that the bottom of the cookware is magnetic. Job complete
Near Austin, TX 78745
Leonardo
Job Details:
09/23/2019
OVEN KITCHENAID KODC304ESS00
Arrived on site to test unit for lower oven not heating. Test unit and found bad tod. Replaced tod, Test unit and unit getting to 350.
Near Austin, TX 78758
Scott
Job Details:
09/23/2019
RANGE WHIRLPOOL WEE510S0FS2
Near Austin, TX 78758
Scott
Job Details:
09/23/2019
RANGE WHIRLPOOL WEE510S0FS2
Near Austin, TX 78758
Scott
Job Details:
09/23/2019
RANGE WHIRLPOOL WEE510S0FS2
Near Austin, TX 78758
Scott
Job Details:
09/23/2019
RANGE WHIRLPOOL WEE510S0FS2
"Arrived on site ,replaced panel . No other issues present . Job complete ."
Near , TX 78628
Lou
Job Details:
09/23/2019
RANGE WHIRLPOOL WFG515S0ES1
"arrived on site to install previously diagnosed and ordered parts. Due to the side trim pieces on the door breaking and screws stripping at last service call, I remodel and replaced both trims pieces and screws and tested the door. Unit operated as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78628
Thomas L.
Job Details:
09/23/2019
WASHER WHIRLPOOL WFW94HEAW0
Arrived on site for unit displaying failure codes then stopping. Failure code is slow fill. Found defective cold water solenoid. Replaced valve and tested. All water connections are dry.
Near Cedar Park, TX 78613
Lou
Job Details:
09/23/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
"arrived on site to install previously diagnosed and ordered parts. As previously diagnosed, I removed and replaced the dual valve at the water box and the damper control. Tested the water dispenser and the valve continued to chatter but not as loud. I found that the incoming water line was not completely secured on the valve at theBack of the unit. Retested after tightening and still had chatter. I contacted Techline and spoke to Chris and advised the issue. Chris recommenced ordering a reducer as pointed it in service pointer #W10790000A. Provided File #7725926030. I am ordering the reducer kit and pex water tubing. No water leaks observed during service.; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve)"
Near Round Rock, TX 78665
Wesley
Job Details:
09/23/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Arrived on site and found unit operating as designed. Unable to replicate symptoms. Only potential cause of door corner leak was oversudsing from pods. Advised customer and made some minor adjustments in seal to prevent further leaks.
Near Pflugerville, TX 78660
Wesley
Job Details:
09/23/2019
DISHWASHER IKEA IUD7555DS3
Arrived onsite and found debris clogging hose. Cleared some and advised that vinegar should be drained through to clear line. All else checks good.
Near Lockhart, TX 78644
Kevin
Job Details:
09/23/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB02
"Arrived on site and inspected refrigerator and found cardboard rear cover is vibrating against condensor fan shroud. Straightened shroud and noise has stopped. No water leaks detected at time of service, job complete"
Near Austin, TX 78758
Scott
Job Details:
09/23/2019
REFRIGERATOR KITCHENAID KRFC302ESS00
"Arrived on site for unit frosting in freezer . Unit was off and defrosted . Found rails failing ,not allowing door to close properly and letting air in. Ordering rails . Call to set return visit . No water leaks detected at time of service . ; ordrng 2 WP13055901 (slide)s"
Near Austin, TX 78748
Luis
Job Details:
09/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
"Arrived on site for damaged shelf and loud sound while dispensing ice. Found dent on shelf,found ice door gasket to sealing to ice container causing ice build up in ice bin chute preventing good flow of ice while dispensing. Installed gasket correctly,removed ice build up tested ice dispenser working normal no loud noise present,installed new shelf. Had customer inspect new shelf,customer approved shelf."
Near West Lake Hills, TX 78746
Luis
Job Details:
09/23/2019
REFRIGERATOR KITCHENAID KSSO48FMX00
"Arrived on site for no cool. Powered unit on fans running compressor not powering on,removed cover good voltage to inverter,found inverter burned out. Installed a new inverter powered unit on compressor powered on. used 1 W10629033 (INVERTER) from stock"
Near Austin, TX 78729
Wesley
Job Details:
09/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ
Arrived onnsite and used shims to level fridge. Unit is now level and advised customer on use and care.
Near Pflugerville, TX 78660
Wesley
Job Details:
09/23/2019
WASHER MAYTAG MVWX700XW2
Arrived onnsite and found capacitor failure after replacing cam. Unit spun once and then was unable to spin but just would hum when trying to spin or agitate. Basket would turn freely and gearcase appears to be in good condition and is not loose and the individual shafts move separately no problem. Ordering capacitor. ; ordrng 1 W11395618 (CAPACITOR )
Near Pflugerville, TX 78660
Wesley
Job Details:
09/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived onnsite and installed pads to repair door condition. All checks good. Unit is now opening as designed.
Near Austin, TX 78759
Cliff
Job Details:
09/23/2019
RANGE KITCHENAID KDRP463LSS08
Arrived on site today at Nelson oven which is not turning on and has no display. Tested unit and found failed oven control. Control will need to be replaced to complete repairs.; ordrng 1 8186393 (cntrl-oven)
Near Austin, TX 78757
Paul
Job Details:
09/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7
"(DZ) Arrived on site to diagnose dishwasher with some water being left after cycles, and possible no heat condition. Performed diagnostics and found no error codes present. Verified that the heater is coming on and staying at full temp. Found that customer is not using rinse aid, resulting in poor drying. Advised them to make sure and be using the rinse aid as well as running hot water first. Instructed customer on cleaning the removable filter. No issues are found with the unit and all is working as designed. Call complete."
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
09/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived on site for dishwasher dispenser not opening durning cycle. Inspected unit and work area. Found dispenser spring broken. Removed failed dispenser and installed new. Performed diagnostics mode and monitored operation. All tested good, no water leaks detected."
Near Canyon Lake, TX 78133
Luis
Job Details:
09/23/2019
ICE MACHINE KITCHENAID KUIX535HPS00
"Arrived on site for unit off and no ice. Plugged unit into outlet unit powered on ran diagnostics no water flow to reservoir diagnosed faulty pump that includes water sensor. Installed a new pump ran diagnostics good water flow,ran external drain pump multiple cycles drain pump pumped out all water correctly,unit passed all other diagnostic test unit working as designed ; used 1 W11325175 (PUMP) from stock"
Near Del Valle, TX 78617
Joseph C.
Job Details:
09/23/2019
WASHER MAYTAG MVWC555DW1
"Arrived on site for “leaking unit” complaint. Per my previous diagnosis, removed and replaced inner drain hose. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78732
Andy
Job Details:
09/23/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02
Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit with no improvement. Tested voltage for lights and all appears that lights should be working. Customer stated that unit lost cooling for a day and then regained cooling. There appears to be issues with harness in unit. . No water leaks present at time of service.
Near Austin, TX 78732
Andy
Job Details:
09/23/2019
MICROWAVE KITCHENAID KMBS104ESS02
Arrived on site for to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Buda, TX 78610
Leonardo
Job Details:
09/23/2019
RANGE WHIRLPOOL WFG525S0HS1
Arrived on site to replaced burner head and cap. Replaced both parts test unit and unit igniting faster job complete no leaks present at this time.
Near Austin, TX 78745
Leonardo
Job Details:
09/23/2019
DISHWASHER WHIRLPOOL ADB1300AFS1
Arrived on site to test unit for unit not washing test unit and found bad motor. Will need new motor
Near Austin, TX 78727
Tyler B.
Job Details:
09/23/2019
WASHER WHIRLPOOL MHW3505FW1
Arrived on site for unit not starting. Found f5 e2 for door lock failure. Removed and replaced door latch and tested good. No leaks on site
Near Austin, TX 78701
Leonardo
Job Details:
09/23/2019
DISHWASHER KITCHENAID KDTE104ESS1
Arrived on site to test unit for unit having burning smell. Test unit and found plastic stuck on heating element. Removed plastic test unit and unit test good job complete.
Near Lockhart, TX 78644
Kevin
Job Details:
09/23/2019
REFRIGERATOR AMANA AFI2539ERM00
"Arrived on site and found ice production is good but dispenser is not working. Found interior door surface has collapsed and is no longer consistently making contact with door switch. Added a shim/spacer to door to improve contact but replacement of door would be needed to correct issue. . No water leaks from connections at time of service collected service vi"
Near Lakeway, TX 78734
Andy
Job Details:
09/23/2019
DISHWASHER FRIGIDAIRE FDB1050RES4
Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and found issues with drain line and needs to be replaced Removed drain line and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78730
Tyler B.
Job Details:
09/23/2019
COOKTOP JENN-AIR JGD3430WS00
"Arrived on site for switch replacement. Tested and still on same speed. Ordering motor, will return with switch. ordrng 1 WPW10247586 (motor-blwr)"
Near Round Rock, TX 78665
Paul
Job Details:
09/23/2019
DRYER MAYTAG MEDB835DC4
"(DZ) Arrived on site to diagnose a dryer that was not heating. Performed diagnostics and checked voltage at wall plug. Found 120V coming from L1 plug but 5V from L2. Tested outlet and found bad connection from the L2 requiring an electrician or builder to fix. No problems found with dryer, all working as designed. Customer will need to follow up with builder to resolve the outlet socket. Call complete."
Near Austin, TX 78741
Robert
Job Details:
09/23/2019
WASHER AMANA NTW4516FW1
Arrived on job for complaints of unbalanced. Ran calibration but noticed bearing noise from motor pulley and oil on drive pulley. ; ordrng 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve)
Near Hutto, TX 78634
Cliff
Job Details:
09/23/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01
"Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found RC of operator defrost failure caused by miscommunication between controls and RC sensors. Main control, dispenser control, and RC evaporator wiring harness will need to be replaced to complete repairs. Due to exceptionally large mass of ice on evaporator homeowner will need to thaw unit prior to repair.
Near Taylor, TX 76574
Cliff
Job Details:
09/20/2019
DISHWASHER AMANA ADB1400AGW1
Arrived on site to diagnose a dishwasher that is not fully draining. Tested unit and found no mechanical failures at this time. Advised homeowner that pump will have some water remaining due to how the unit operates and that it is normal. No further repairs are needed at this time and no leaks were found at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details:
09/20/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Arrived onside for customer complaint of LED lights in RC and FC not illuminating. Found FC LED shorted. Removed and replaced LED in FC section. Reassembled. All lights now work as intended. No other issues found. All water connections were dry at time of service.
Near Driftwood, TX 78619
Brandon
Job Details:
09/20/2019
OVEN KITCHENAID KOCE500ESS01
"Arrived on site for customer complaint of f9e0 error code after a power outage, I flipped the breaker, unit tested good.
Near Austin, TX 78728
Tyler B.
Job Details:
09/20/2019
MICROWAVE WHIRLPOOL WMH53521HZ3
Arrived on site for unit not venting out vent. Found fan in standard position. Removed unit and corrected fan position and tested good
Near Dripping Springs, TX 78620
Robert
Job Details:
09/20/2019
RANGE JENN-AIR JDRP436WP03
Arrived on job to replace feet and shafts. After replacement test operation and level stove.
Near Marble Falls, TX 78654
James
Job Details:
09/20/2019
WASHER MAYTAG MVWC416FW1
Arrived on site and tested operation. I found unit unplugged. Plugged unit in and ran diagnostics. No faults in memory and unit operating properly. Ran calibration and instructed customer that when the unit was unplugged for the length of time it was the control will reset. No mechanical failures observed at time of service. Job complete
Near Gatesville, TX 76528
Al
Job Details:
09/20/2019
RANGE WHIRLPOOL WEG750H0HZ0
Arrived to install previously ordered part.Removed and replaced the the UI. Reassembled and unit tested as designed.Job complete
Near Austin, TX 78702
Wesley
Job Details:
09/20/2019
WASHER MAYTAG MVWX655DW1
Arrived on site and found complications from low standpipe drain. Advised customer accordingly and reset. All checks good. Unit is operating as designed.
Near Austin, TX 78723
Joseph C.
Job Details:
09/20/2019
VENTHOOD WHIRLPOOL KVWB400DSS2
"Arrived on site for “switch pushed through console” complaint. Inspected unit and found screws loose, on power switch. Tightened screws. Unit is performing as designed."
Near New Braunfels, TX 78130
Kevin
Job Details:
09/20/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00
"Arrived on site and found freezer evaporator frost pattern is good but fan is not moving. Replaced fan it is now working properly, inspected fresh food evaporator and found it is frosted over. Took pictures. Attempted to remove ice with steamer But Styrofoam is insulating it. Refrigerator will need to be defrosted for 36 to 48 hours to remove ice before fan assembly can be replaced. Refrigerator is in a garage and set a bath towel on the bottom to catch melting ice after disconnecting it from power.; saved tckt"
Near Pflugerville, TX 78660
Al
Job Details:
09/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived to inspect dishwasher not drying issues.Ran diagnostics test mode and unit went through all designed aspect according to its design.Customer was advised to limit pods use, purge the hot water.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78737
Leonardo
Job Details:
09/20/2019
OVEN WHIRLPOOL WOD51EC0AS01
Arrived on site to replaced panel and control. Replaced both parts test unit and unit test good job complete.
Near Pflugerville, TX 78660
Al
Job Details:
09/20/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM05
Arrived to inspect unit in apartment #215 with water not making it from the fill tube to the ice maker.Unit will need tube inlet to complete the repair.Office to reschedule with customer for return visit.; ordrng 20 WP2203024 (TUBE INLET )s
Near Austin, TX 78757
Paul
Job Details:
09/20/2019
WASHER WHIRLPOOL WFW6620HC0
"(DZ) Arrived on site to install previously diagnosed parts and diagnose shaking condition. Installed new UI so we could enter diagnostics. Entered diagnostics and found F0E2 present, for over sudsing condition. Leveled unit after moving back. Unit is working as designed. No water leaks found at time of service. Call complete."
Near Austin, TX 78748
Luis
Job Details:
09/20/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00
"Arrived on site for freezer door issues. Found freezer door rubbing on bottom of freezer compartment,removed door added a washer to hinge,reinstalled door tested door operation good."
Near Round Rock, TX 78664
Al
Job Details:
09/20/2019
WASHER MAYTAG MVWC565FW1
"Arrived to inspect washer with grinding noise.Ran diagnostics test mode and discovered the gear case had leaked onto the components underneath and onto the customers flooring.Removed and replaced the gear case, cam, actuator, pump and latch.Reassembled the unit and unit began operating as designed.All water lines were dry at the end of service.Job complete."
Near Georgetown, TX 78633
Thomas L.
Job Details:
09/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00
Removed and replaced over filling icemaker. Also removed and replaced main control and user interface that were not regulating temperature properly I The fresh food section. Temps in the fresh food section were at and below freezing. All water connections were dry during repairs.
Near Georgetown, TX 78628
Tyler B.
Job Details:
09/20/2019
RANGE GE JTS3000SN1SS
"Arrived on site for unit not baking. Found fuse good, and junctions good. Must have been incorrectly wired in home before returning to store."
Near Buda, TX 78610
Leonardo
Job Details:
09/20/2019
COOKTOP GE JGP330SEK2SS
Arrived on site to test unit for unit sparking even when burners are off. Test unit and found bad harness and spark module. Replaced both part . Replaced parts test unit and unit test good job complete.
Near Belton, TX 76513
Arthur B.
Job Details:
09/20/2019
REFRIGERATOR LG LFX31925ST/00
Near Georgetown, TX 78628
Thomas L.
Job Details:
09/20/2019
WASHER MAYTAG MVWB765FW1
Arrived on site to repair unit for not washing properly. Tested unit to find that the control was not advancing in the wash cycle. Removed and replaced control. Tested unit and control is now advancing in the wash cycle. Our water connections are dry.
Near Dripping Springs, TX 78620
Leonardo
Job Details:
09/20/2019
DISHWASHER KITCHENAID KDTE334GPS0
Arrived on site. Checked unit door for closing issues. Unit was not level due to floor grout making unit un leveled. Advised customer to cut grout to make unit level. Job complete.
Near Georgetown, TX 78633
Thomas L.
Job Details:
09/20/2019
REFRIGERATOR KENMORE 106.415638
Arrived on site for no cool condition. Plugged unit into outlet and all operations started except for the compressor. Checked unit to find that the compressor had a defective start device. Replace start device and now all operations are normal. Within a few minutes the air off of the evaporator was at 47°. Customer will allow ample time for the unit to reach normal operating temperatures. There is no water hooked up to this unit.
Near Dripping Springs, TX 78620
Leonardo
Job Details:
09/20/2019
VENTHOOD UNKNOWN UXB1200DYS
Arrived on site to test unit for unit tripping breaker. Test unit and replaced switches and unit still tripping breaker. Disconnected fan and lights and unit still tripping breaker. Will need harness
Near Florence, TX 76527
Thomas L.
Job Details:
09/20/2019
REFRIGERATOR WHIRLPOOL GSC25C6EYB01
Arrived on site for fresh food door not closing properly. Found that the door would not close completely on its own. Inspected and found that the right door needed adjustment. Adjusted door and unit now closes properly. The customer is aware that the right door is a little bit out of alignment with the left door at the top. She’s trading that for a door that works properly. All water connections are dry.
Near Round Rock, TX 78665
Paul
Job Details:
09/20/2019
MICROWAVE WHIRLPOOL WMH73521CS5
"(DZ) Arrived on site to diagnose a microwave that was not powering on, with the door unable to fully close. Performed diagnostics and found interlock switches welded causing the MW to short. Found rear fuse blown. Replaced the fuse, interlocks and microswitches. Tested and unit is now working as designed."
Near Georgetown, TX 78626
Tyler B.
Job Details:
09/20/2019
MICROWAVE WHIRLPOOL WMH32519CS1
"Arrived on site for unit that was sparking and smoking. Found diode melted, removed and replaced cap and diode and tested good"
Near Waco, TX 76712
Al
Job Details:
09/20/2019
REFRIGERATOR MAYTAG MBF2258FEZ03
"Arrived to inspect ice maker issues.Jumped ice maker and unit began cycling and added water to ice maker, however the amount of water is not even enough to fill the ice maker.I even jumped the fill valve and water level never overfilled until the third attempt.Customer will seek a plumber to change out piping from supply to the refrigerator, she has copper pipe for approximately 3 feet, which may be obstructed not allowing the proper amount of water into unit.All water lines were dry at the end of service.Job complete."
Near Austin, TX 78756
Wesley
Job Details:
09/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01
Arrived on site and found ice build up as a result of the ff Evap fan failing. Removed ice and replaced fan.All checks good.
Near Austin, TX 78749
Luis
Job Details:
09/20/2019
REFRIGERATOR MAYTAG MFC2062FEZ03
Talked to tech support about unit not cooling and customer unplugging unit and re-powering unit and unit working. Per tech support need to replace main control again and ui. SR#7725900785; ordrng 1 WPW10746274 (UI)
Near Austin, TX 78748
Leonardo
Job Details:
09/20/2019
OVEN WHIRLPOOL WOS51EC0AS04
"Arrived on site to test unit for dropping 50 degrees. Test unit found bad, sensor & control board replaced both parts. Test unit average temp 352 degrees. Job complete"
Near San Marcos, TX 78666
Robert
Job Details:
09/20/2019
REFRIGERATOR WHIRLPOOL 106.711821
Arrived on job for complaints of leaks. Installed frozen drain kit. Drain frost over.
Near Round Rock, TX 78681
Lou
Job Details:
09/20/2019
REFRIGERATOR KITCHENAID KRFC704FSS00
"arrived on site to install previously diagnosed and ordered parts. I removed the RC shelving and removed the reservoir and water tube that goes from the valve to the filter housing and tested the unit. The original complaint was that the unit was leaking from the back around the valve. Customer advised that they replaced the valve and still leaked. Once I removed/replaced the reservoir and connected to the valve at the back of the unit, I tested and it operated as designed with no water leaks. I advised the customer of the repairs. No water leaks observed during service, job completed."
Near Austin, TX 78738
Luis
Job Details:
09/20/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05
"Arrived on site for ice issue. Found warm air entering ice chute,diagnosed warm air entering from ice door not sealing fully. Installed new ice door assembly,tested ice door unit working as designed.
Near Canyon Lake, TX 78132
Kevin
Job Details:
09/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on site and replaced freezer door and nameplate diagnosed on previous visit. After replacement door is complete. No water leaks from connections at time of service job complete
Near Leander, TX 78641
Jonathan S
Job Details:
09/20/2019
COOKTOP KITCHENAID KGCU467VSS02
"Arrived on site to install previous diagnosed parts. Gained access to manifold and valve. Installed parts and assembled unit. Tested operation and found same failure occurring, cooktop losing flame on low simmer. Found unit had been converted to propane and simmer orifices are incorrect. Replaced right front burner with correct orifice (TS). Will need to replace orifice for left burner. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (SCH APT) and 1 W10394296 (spud-orfce) and 2 W10819958 (ORIFICE )s"
Near Austin, TX 78721
Joseph C.
Job Details:
09/20/2019
MICROWAVE GE PEB7227SL1SS
Arrived on site for “open button not working properly/feels spongy” complaint. Inspected unit and found no springs behind opening button. Removed and replaced control panel. Unit is performing as designed.
Near Georgetown, TX 78626
Cliff
Job Details:
09/20/2019
REFRIGERATOR KITCHENAID KSF26C7XYY00
Arrived on site to diagnose a refrigerator that is not cooling properly. Found dispenser control and main control both shorted out causing separate issues.
Near Driftwood, TX 78619
Brandon
Job Details:
09/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site to replace controls, and drawer, after replacing parts unit tested good."
Near Austin, TX 78736
Leonardo
Job Details:
09/20/2019
MICROWAVE WHIRLPOOL WMH31017HS0
Near Georgetown, TX 78633
Thomas L.
Job Details:
09/20/2019
RANGE AMANA AGR5330BAS3
Arrived on site for gas smell while using the bake function. The customer also explained that during bake it is very noisy. Inspected unit to find that the oven floor was installed backwards causing it to be loose and causing it to make popping sounds during the bake operation. Corrected and tested unit. Operations are now correct..
Near Georgetown, TX 78628
Tyler B.
Job Details:
09/20/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
"Arrived on site for unit not making ice again. Found ice mold dry with no water, ran diagnostics and turned on fill tube heater, and heater was working, found tube was frozen due to heater not being properly secured to line. Corrected and tested good"
Near Temple, TX 76502
Arthur B.
Job Details:
09/20/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
Arrived onsite for customer complaint of French door refrigerator making loud metallic vibration noise. Confirmed issue. Found compressor rattling. Was able to adjust copper lines. Vibration went away. No other issues found. All water connections were dry at time of service.
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
09/20/2019
OVEN WHIRLPOOL WOS72EC0HV01
"Arrived on site for oven screen having 3 lines on screen. Customer stated that after cooking when in cool down mode that screen will freeze and will not respond until resetting circuit breaker. Performed diagnostics mode and checked fault codes. Performed component activation and tested cooling fan on high and low, checked air flow. Called tech support and spoke Stearling. He recommended closing off all openings to the UI sensor from the rear to stop heat from entering the UI panel. Sealed off all openings and tested unit. All tested good. (SR# 7725890592)."