Near Austin, TX 78731
Scott
Job Details: 10/27/2018
DISHWASHER JENN-AIR JDB8700AWS2 "Arrived on site for DW not draining . Found a piece of glass in drain motor ,a couple of blades have broken off . . Ran diagnostics cycle . No water leaks detected , unit is functioning normal. Job complete ."
Near Austin, TX 78746
Leonardo
Job Details: 10/27/2018
DISHWASHER KITCHENAID KUDI02CRBS0 Arrived on site to replaced board and overlay. Replaced both parts test unit and unit test good unit lights working and unit washing and draining correctly. Job complete.
Near Austin, TX 78729
Joseph C.
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for “no lights in interior or on control panel” complaint. Per previous diagnosis, removed and replaced high voltage board. Found ui and pantry interface faulty. Also, reattached harness, at upper left door hinge. Found upper freezer drawer deformed and foot pad missing from front right leg. Ordering new drawer and rails. No leaks detected, at time of service. Customer requests Saturday service. ; ordrng 1 W10850332 (bracket OH) and 1 W10858092 (bracket RH) and 1 WPW10141622 (leveling leg) and 1 WPW10493169 (bin-freezr)"
Near Austin, TX 78729
Joseph C.
Job Details: 10/27/2018
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site for “leaking from bottom of unit” complaint. Inspected unit and found sump/motor leaking. Ordering new. . Service fee paid. ; ordrng 1 W10805015 (pump&motor)
Near Austin, TX 78731
Scott
Job Details: 10/27/2018
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site for left front burner not working . Found the gas valve was broken at stem area .replaced valve . No gas leaks detected at time of service . Job complete .
Near Austin, TX 78723
Joseph C.
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL ED5FHAXSQ01 "Arrived on site for “nit not cooling or freezing” complaint. Opened box for door gasket and found to be wrong color. Ordering new gasket. Will install new ice hopper button, on return visit. As well, evaporator will need to be defrosted, due to length of time that gasket has been torn and letting warm moist air in. No leaks detected, at time of service. Return for repairs on 11/01. Customer requests first call of the day.; ordrng 1 2159075 (gasket,door ff (bei)) and 1 CUSTOMERREQUESTFIRSTCALLOFDAY (CUSTOMER REQUESTS FIRST CALL OF DAY )"
Near Austin, TX 78735
Leonardo
Job Details: 10/27/2018
MICROWAVE GE JVM7195SF1SS Arrived on site to test unit for not heating. Test unit and found bad magnetron and diode and capacitor. Replaced all parts test unit and unit test good job complete unit heating correctly.
Near Austin, TX 78735
Leonardo
Job Details: 10/27/2018
MICROWAVE WHIRLPOOL wmh31017hz0 Arrived on site to replace wrap. Replaced wrap test unit and unit test good no damaged found. Job complete
Near Austin, TX 78730
Scott
Job Details: 10/27/2018
WASHER MAYTAG MEDX655DW1 Arrived on site for timer not advancing . Found timer had failed . Unit will heat and tumble but not shut off. . No lint build up at time of service . Job complete .
Near Hutto, TX 78634
Wesley
Job Details: 10/27/2018
DRYER WHIRLPOOL WED94HEXW0 Arrived on site and installed dryer repair kit. Unit is now functioning as designed. Advised. Ustomer on repair.
Near Coupland, TX 78615
Wesley
Job Details: 10/27/2018
DRYER WHIRLPOOL NED4655EW1 Unit has been scheduled for replacement. Unit needs new motor it is a week motor and will not kick over to run. Needs motor. ; ordrng 1 W10396029 (asm mtr)
Near Georgetown, TX 78633
Jerry C.
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 WRF993FIFM00 Arrived to instal previously diagnosed and ordered part. I removed and replaced fan assembly. After installation unit was service tested and no leaks observed during service.
Near Coupland, TX 78615
Wesley
Job Details: 10/27/2018
OVEN GE JB755SJ4SS Arrived on site and found unit front left burner middle portion shorted. Ordering burner and switch. Tested temp of oven and found to be operating properly after calibration. ; ordrng 1 WB24X25013 (switch infinite cont) and 1 WB30X24111 (element radiant 9 du)
Near Georgetown, TX 78633
Jerry C.
Job Details: 10/27/2018
REFRIGERATOR MAGIC CHEF MCWC50DBT "MCWC50DBT Arrived to instal parts. I found the unit is leaking air through the cabinet and creating large masses of ice on the back wall. The back wall of the chamber is integral with the evaporator and fractures within the back wall are very evident. The sealed system appears to be loosing capacity as there was a large mass of ice in the area where the capillary tube enters into the evaporator, but due to the evaporator being permanently foamed in place, cannot be inspected. The compressor developed a loud rattle after several minutes of operation. I cannot guarantee a good repair due to the badly cracked back wall and apparent sealed system partial failure. No water connections present."
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "arrived on site for previous diagnosed parts, R&R ice maker and shelf , door has not arrived yet. No leaks on site"
Near Austin, TX 78747
Kevin
Job Details: 10/27/2018
DRYER WHIRLPOOL WED7800XW0 Arrived on site and found hey flashlight left behind during a previous repair attempts has gotten caught in the belt that drives the blower wheel and knocked it loose. Reset blower belts and dryer is now operating properly. Removed all lint from the interior. Recommended that customer had vent to exterior cleared as no airflow can be detected.
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Arrived on site for no ice, customer also brought to action at food see,Ed warmer. Found EVAP totally frosted back up causing no cool and no ice. Advised customer to defrost and surround with towels. Previous notes sate we have replaced a bi-metal. Please send prior tech to complete repair. No leaks on site Need CNOTE part find White adapter box with fan, can only fine old style with out fan. Need unit with fan; ordrng 1 W11033168 (HARNESS ) and 1 WPW10501260 (cover-evap)"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 10/27/2018
VENTHOOD UNKNOWN WVW53UC6FS1 "Arrived on site to install previously ordered parts. Removed and replaced Noisey blower fan. Turned unit on, checks good. Unit working properly at this time."
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 10/27/2018
DISHWASHER KITCHENAID KDTE204ESS4 "Arrived on site for leaking water, poor washability, and burning smell. Found that the left bottom corner of the tub gasket had come loose. Reinstalled gasket and tested unit. All operations are normal and all water connections were dry."
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 10/27/2018
OVEN KITCHENAID KOSE500ESS02 Arrived on site for noisy operation. The noise was coming from Convection motor. Tightened convection motor mounting screws. Tightened bowtie covers screws. Operates with the normal sound level.
Near Austin, TX 78736
Leonardo
Job Details: 10/27/2018
DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site to test unit for door not closing. Test unit and found latch in close position when door opened. Adjusted latch to open position test unit and unit test good job complete
Near Bertram, TX 78605
James
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KRSF505ESS00 Arrived on site and installed new fc door. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "arrived on site to inspect refrigerator not cooling. Upon further inspection, using my multimeter, I placed my temp lead in the fresh foods section under the crisper drawer and waited approximately five minutes. My temp reading was 51.7 degrees. I checked temps in the fc section and my temp reading was 6 degrees. I removed the crisper drawer and found a large amount of ice built up on the bottom of the Evap cover and evaporator. Due to this issue occurring approximately seven months ago, I called Techline and spoke to Liam and explained the situation. He suggested clearing the ice and replacing the Evap cover again and positioning the thermistor and heat exchanger line in the correct positions. He provided file #7723290385. I removed the contents of the rc section along with the shelves and removed the Evap cover to find a large amount of ice on the evaporator. Using my steamer, I removed the ice to find that the heat exchanger line was not push ba
Near Leander, TX 78641
Lou
Job Details: 10/27/2018
COOKTOP WHIRLPOOL G7CE3034XS00 "arrived on site to inspect cooktop burner not working. Upon arrival, the customer advised that the back left burner does not work. Upon further inspection, I tested all burners and they all worked. I continued to test the back left burner and every time I tested it, it came on as designed. I advised the customer that I could not duplicate the issue and she agreed., . The customer paid in full. Job completed."
Near Leander, TX 78641
Lou
Job Details: 10/27/2018
WASHER WHIRLPOOL WTW4900BW1 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the gearcase and cam and tested the unit and it operated as designed. No more loud grinding noise and no water leaks observed during service. Job completed.
Near Lakeway, TX 78734
Cliff
Job Details: 10/27/2018
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to replace water valve for dishwasher. Replaced the valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78738
Brandon
Job Details: 10/27/2018
DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived on site for part hanger, I replaced panel and installed retainers. Unit tested good."
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/27/2018
DRYER GE GTD75ECPL0DG "Arrived on site. Replaced bearing top A simile and cycle, all functions tested ok. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/27/2018
DRYER GE GTD75ECPL0DG "Arrived on site. Replaced bearing top A simile and cycle, all functions tested ok. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/27/2018
DRYER GE GTD75ECPL0DG "Arrived on site. Replaced bearing top A simile and cycle, all functions tested ok. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
WASHER AMANA NTW4516FW1 "Arrived on site. Checked for no Fill issues. Found water valve solenoid bad not allowing enough water to come into unit. Replaced water valve assembly and cycle, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
WASHER AMANA NTW4516FW1 "Arrived on site. Checked for no Fill issues. Found water valve solenoid bad not allowing enough water to come into unit. Replaced water valve assembly and cycle, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
WASHER AMANA NTW4516FW1 "Arrived on site. Checked for no Fill issues. Found water valve solenoid bad not allowing enough water to come into unit. Replaced water valve assembly and cycle, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KSRG25FKST17 "Arrived on site. Checked for no cool issues. Found thermostat bad not allowing unit to cool down completely. Replaced thermostat and cycle, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KSRG25FKST17 "Arrived on site. Checked for no cool issues. Found thermostat bad not allowing unit to cool down completely. Replaced thermostat and cycle, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KSRG25FKST17 "Arrived on site. Checked for no cool issues. Found thermostat bad not allowing unit to cool down completely. Replaced thermostat and cycle, all functions tested OK. No leaks present. Job complete"
Near Pflugerville, TX 78660
Joseph C.
Job Details: 10/27/2018
WASHER WHIRLPOOL WTW7000DW0 "Arrived on site for “leaking from bottom of unit” complaint. Inspected unit and found leaking valve, on housing. Removed and replaced housing. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78626
Jerry C.
Job Details: 10/27/2018
DRYER LG 110KWWZBX945 DLEX33660V Arrived to inspect no heat. The unit had a failed thermal fuse again and it will need to be replaced under our warranty. I discussed the issue with the customer and found it heats anytime the motor is engaged. The relay for the heater control has stuck shut and it will require the control board. . No leaks observed during service.; ordrng 1 6931EL3003D (HIGH LIMIT) and 1 EBR62707631 (CONTROL)
Near Georgetown, TX 78626
Jerry C.
Job Details: 10/27/2018
REFRIGERATOR MAYTAG PBF2255HEW PBF2255HEW Arrived to inspect door closing issues. I found the fc door slides hanging and rough and they will require replacement. I was able to correct fc door tilt by adjusting the door hangers. Office to order slide kit. No leaks observed during service. ; ordrng 1 12002683 (slide)
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/27/2018
REFRIGERATOR GE GSH25JFXBBB "Arrived onsite to install parts to SxS refrigerator from prior tech’s diagnosis. Removed auger motor,yoke and icemaker. Installed new replacements. Reassembled. Tested. Unit called for water and ice now dispenses as intended. No other issues found. All water connections were dry at time of service."
Near Jarrell, TX 76537
Jerry C.
Job Details: 10/27/2018
WASHER WHIRLPOOL WFW75HEFW0 "WFW75HEFW0 Arrived to instal parts. I removed and replaced the tub assembly after multiple inspections and during testing, found a hairline fracture at the drain area that could not be seen until water leaked from it. Office to re-order tub assembly and schedule for 2 hour return service. Office to have technician inspect tub assembly prior to scheduling. No leaks of the water supply observed during service. ; ordrng 1 W10901030 (tub-outer)"
Near Hutto, TX 78634
Wesley
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived on site and found unit had been started with door open. So condensation had built up. No current symptoms of failure. All checks good. Unit is operating as designed. And cooling.
Near New Braunfels, TX 78132
Robert
Job Details: 10/27/2018
WASHER WHIRLPOOL WFW92HEFW0 Arrived on job for complaints of codes and smell. Found trap dirty and replaced hose and sensor. Ran diagnostics and the unit suds right away. Automatic dispenser will order new dispenser ; ordrng 1 W10862190 (dispenser) and 1 W11096092 (sensor)
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site. Replaced deli control and cycled, all functions tested OK. Took a picture of deli drawer control working. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site. Replaced deli control and cycled, all functions tested OK. Took a picture of deli drawer control working. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site. Replaced deli control and cycled, all functions tested OK. Took a picture of deli drawer control working. No leaks present. Job complete"
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/27/2018
DISHWASHER GE PDW7880P00SS "Arrived on site for despenser R&R dispenser and tested good, no leaks on site"
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/27/2018
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site for no fill error, found water supply on, and no fill, indicating failed valves, R&R valves and tested good, no leaks on site ."
Near , TX 78628
Chase
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "WRS325SDHZ01 Arrived on site. Checked refrigerator for no cool issue. Found compressor running and very warm, drawing .8 amps but not feeling any heat transfer. Evaporator fan shut off when either door is opened but it is consistent as it comes back several seconds after door is closed or times out when doors are left open. There is no frost pattern at all on evaporator. Felt under evaporator, in drain pan and on condenser for oil marks and found none. Compressor is inefficient and needs replacement. Will order compressor, drier and access valve to repair. Will need 2hrs Sstech. Office to reschedule weighed call. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)"
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/27/2018
MICROWAVE WHIRLPOOL WMH32519HZ3 "File#7723287279 arrived on site for heating complaints founds not heating, called TL and stated issues. TL took me through outage testing ad passed all test. Unit operations as designed."
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for no ice, found ice maker locked up, R&R ice maker and ice door, tested good, also found dispense motor not engaging, check door harness and checked good. R&R dispense motor and tested good, no leaks on site"
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for water despensing complaints, found no ice also, when in to diag, found water valves stuck shut, R&R valves and tested good, no leaks on site"
Near Austin, TX 78726
Cliff
Job Details: 10/27/2018
MICROWAVE WHIRLPOOL KEMC378KSS04 Arrived on site to diagnose a microwave that is not operating. Town primary fuse for microwave open. Replaced Fuse and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78726
Cliff
Job Details: 10/27/2018
WASHER WHIRLPOOL WFW95HEDC0 Arrived on site to diagnose a washing machine that is throwing error codes. Tested unit and found pressure switch it out causing multiple error codes to occur. Replaced pressure switch and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Steve C.
Job Details: 10/27/2018
WASHER LG WM4270HWA Arrived on site to replace the dispenser assembly due to fabric softener not dispensing. Customer purchase the dispenser assembly from LG. Installed the part and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78633
Steve C.
Job Details: 10/27/2018
DRYER MAYTAG MEDC215EW1 Arrived on site for the unit is not heating. Tested the unit and removed the junction box. Found the L1 wire on the terminal block was extremely loose and not making good connection. Retighten the wires and assembled the junction box. Tested the unit and and unit works properly. Advise customer to clean air vents every six months.
Near Georgetown, TX 78633
Steve C.
Job Details: 10/27/2018
WASHER WHIRLPOOL WFW90HEFC0 "Arrived on site for the unit is leaving the clothes soaking wet after the cycle. Tested the unit and in diagnostic and received error code f2e3 unsupported cycle. Called Whirlpool Sr#7723287973 Steve and advise to replace the UI and control. Quoted customer Customer advise not to repair the unit at this time. Customer only paid for the service fee. All water connections were dry at the time of service."
Near Austin, TX 78744
Kevin
Job Details: 10/27/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site and inspected dishwasher and found no rinse aid is in the dispenser. Also found check valve is stuck on drain hose and after clearing it will drain properly. Recommended to customer that rinse aid be used in order to get best drying results. No water leaks from connections at time of service, job complete"
Near Liberty Hill, TX 78642
Steve C.
Job Details: 10/27/2018
VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived on site to replace the motor switch and fan motor due to not working. Replaced both parts and tested the unit. Unit works properly and advise builder to replace the light bulb due to not working.
Near Georgetown, TX 78628
Jerry C.
Job Details: 10/27/2018
MICROWAVE WHIRLPOOL WMH31017FS0 "WMH31017FS0 Arrived to instal parts. I removed and replaced the magnetron, capacitor and diode and tested. The unit heated as designed and all functions were present. Operational test good."
Near Austin, TX 78748
Luis
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL ER2CHMXPL03 "Arrived on site for water leaking. Found water leaking from icemaker housing. Diagnosed unit will need new icemaker. Removed faulty icemaker installed new icemaker,ran icemaker through a cycle water filled icemaker no leaks unit working as designed."
Near Austin, TX 78732
Cliff
Job Details: 10/27/2018
DRYER WHIRLPOOL WED5840SW0 Arrived on site to diagnose a driver that is not turning on. Tested unit and found no mechanical failures at time of service and all working properly. No repairs are necessary at this time end job is complete.
Near Austin, TX 78728
Cliff
Job Details: 10/27/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is making unusual noises when running. Tested unit and found support bar for wiring harness loose inside door causing abnormal vibration noise. Secured bar properly and tested unit. Found out is functioning properly at this time. No leaks were found at time of service.
Near Liberty Hill, TX 78642
Steve C.
Job Details: 10/27/2018
OVEN WHIRLPOOL WFG320M0BB0 Arrived on site for the oven light is not working. Found the bulb is shorted. Replaced the oven light and tested the unit. Unit works properly and no gas leak present.
Near Austin, TX 78749
Luis
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for loud noise. Diagnosed loud noise,from diffuser,removed faulty diffuser,installed new diffuser assembly powered unit on,no odd noise from diffuser. Tested water dispenser found water constantly dripping from dispenser. Found tube not fully inserted to valve,installed tube correctly tested dispenser unit working as designed."
Near Liberty Hill, TX 78642
Steve C.
Job Details: 10/27/2018
REFRIGERATOR JENN-AIR JFC2290REP00 Arrived on site for the unit is making noise. Customer advise it’s a buzzing noise. Tested the unit and found the noise is the compressor turning on. Called Whirlpool Sr#7723291514 JK and advise it is normal. Advise customer the noise is normal operation and all water connections are dry at the time of service.
Near Austin, TX 78737
Luis
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRF989SDAM01 Arrived on site for cooling issue. At time of visit unit cooling as designed items frozen in freezer. Ran diagnostics all test passed adjusted defrost setting to basic.
Near Canyon Lake, TX 78133
Robert
Job Details: 10/27/2018
MICROWAVE WHIRLPOOL WMH53520CB2 Arrived on job for complaints of not heating. 5.6 amps no heat. Replaced magnetron and test.
Near Leander, TX 78641
Paul
Job Details: 10/27/2018
DISHWASHER WHIRLPOOL WDF520PADB7 Arrived onsite for the dishwasher not heating. I found the unit with an F7E1 error code. I found the dispenser leaking rinse aid and over sudsing locking the control out. I replaced the dispenser and tested the unit. The unit is working as designed. Call complete.
Near Kempner, TX 76539
Arthur B.
Job Details: 10/27/2018
WASHER GE GUD24ESSJ0WW "Arrived onsite to install new suspension to washer/dryer combo from prior tech’s diagnosis. Removed front and rear suspension and installed new replacements. Reassembled and tested unit. Unit fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Manor, TX 78653
Wesley
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived onsite and adjusted bottom hinge for less noise. Unit now operating as designed. All checks good.
Near Manor, TX 78653
Wesley
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived onsite and adjusted bottom hinge for less noise. Unit now operating as designed. All checks good.
Near Buda, TX 78610
Kevin
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "arrived on site and inspected refrigerator and found ice production is good but it appears a wrote it. Ran test and 57 and icemaker dispensed the ice in the tray and it is normal size. Ice in the bin is thinner, took one picture. Brand test 45 in ice maker filled with correct amounts of water. no error codes on test 56. Spoke with tech line and they said there is no replacement of parts for adjustment that can be made that can correct this. It is due to airflow across ice production evaporating, melting and refreezing ice cubes.7723291173"
Near Kyle, TX 78640
Kevin
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL GS6NBEXRS01 "Arrived on site and inspected refrigerator and found that it is unplugged, refrigerator has been unplugged and there is no longer any evidence of frost buildup. Customer has two pictures that I attached to the service call out when the frost is just beginning inside the freezer. Frost buildup can only be caused by condensation inside the freezer, inspected gasket and did not find any chairs and it appears to be making a good seal. In order to ensure a repair a new door, gasket, and adding silicon in between the liner and the other cabinet would be needed. No water leaks from connections at time of service"
Near Kyle, TX 78640
Kevin
Job Details: 10/26/2018
WASHER WHIRLPOOL MVWC555DW0 "Arrived on site and inspected wash machine and found gearcase has failed, wash plate is also broken, and belt and cam are both failing. Customer will not be continuing with repair. Collected service fee, no water leaks from connections at time of service, job complete."
Near Lago Vista, TX 78645
James
Job Details: 10/26/2018
WASHER WHIRLPOOL WFW92HEFC0 Arrived on site and tested operation. Found bleach dispenser not draining water out after cycle. Found dispenser nozzle not flowing into dispenser properly and causing mildew build up in dispenser. Installed new dispenser and dispenser motor. Tested operation. Unit working properly and all water connections dry at time of service. Job complete
Near , TX 78620
Brandon
Job Details: 10/26/2018
REFRIGERATOR GE ZIS480NRI "Arrived on site for customer complaint of unit not cooling well in fresh food section, customer stated the door was left open for 24 hours, found frost build up in air duct, instructed customer to defrost for 48 hours. Collected service fee on cc"
Near Spicewood, TX 78669
Brandon
Job Details: 10/26/2018
REFRIGERATOR GE PYE22KSKFSS "Arrived on site for customer complaint of noise, found noise coming from compressor/condenser fan housing, I adjusted compressor and fan housing, vibration noise was not evident anymore."
Near Spicewood, TX 78669
Brandon
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL GI5SVAXVQ01 "Arrived on site to replace ice maker, I replaced ice maker, unit tested good. Collected balance on cc"
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/26/2018
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site for customer complaint of gas leak, customer had gas company out and they determined leak was coming from center and right rear valves. I put leak detection on all valves, found leak from center valve, right rear valve, and left front valve. Ordering manifold, and valves. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10566042 (valve-brnr) and 1 W10566050 (valve-brnr) and 1 W10850893 (valve-brnr) and 1 W10885072 (manifold)"
Near Manor, TX 78653
Scott
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site for no ice found a cube jammed in rake arm . Removed obstruction. Ran harvest test . IM Aran complete harvest & fill . All checked good . No water leaks detected at time of service . Job complete .
Near , TX 78653
Scott
Job Details: 10/26/2018
DRYER WHIRLPOOL WED4850HW0 "Arrived on site for dryer making a thumping noise. Checked blower fan all checks good remove drum and found excessive glue from the rear seal causing the roller wheels to hit and make bumping noises. Removed excess of glue replaced roller wheels. Dryer is back to sounding normal, no lip filled up at time of service. Job complete"
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/26/2018
REFRIGERATOR GE GSH25JSXNSS "Arrived on site for refrigerator not dispensing water. Performed diagnostics and tested water to door and found good water pressure going to door. Found war line frozen inside of door. Gained access to dispenser water tube and found tube heater kit had already been installed. Tested heater and found possible short in heater circuit. Adjusted wire to heater and thawed water line out. Dispensed 2 plus gallons through dispenser because customer changed water filter when failure first occurred. Unit checked good. If water line freezes again, will need to replace heater. No charge for recent failure. All checks good, no water leaks present."
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site refrigerator not making ice. Inspected unit and found frost buildup around ice container gasket and ice maker fascia. Measured temperature in ice container at 5°. Inspected RC evaporator, checked good. Inspected ice maker and found dry. Performed diagnostics mode and checked ice maker error codes and found E2 lost position. Ran fill test and checked for water. Ran ice maker motor test and ice maker would not cycle. Tested voltage to ice maker and found within range. Tested ice level, tested good. Tested heater fascia and DC voltage, within range. Found failure is with ice maker.(RF360) . Customer approved estimate. Ran fill test and monitored water connection. Cycled ice maker. All tested good, no water leaks present. Please allow 24 hours for first batch of ice. Paid in full on credit card."
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for refrigerator door handle loose after replacing door and frost buildup in freezer. Inspected door seal and removed ice buildup. Spoke with customer on top rack. Tighten door handle and tested. All checks good, no water leaks present."
Near Briarcliff, TX 78669
Brandon
Job Details: 10/26/2018
WASHER WHIRLPOOL WFW87HEDW0 "Arrived on site for customer complaint of leaking during self clean, found leak coming from multiple locations, dispenser, and vent pipe hose. Ordering vent fan, pipe with hose, and dispenser. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10467494 (housing) and 1 W10575334 (disp.drawer assy) and 1 W11183219 (VENT PIPE)"
Near Spicewood, TX 78669
Brandon
Job Details: 10/26/2018
OVEN JENN-AIR JJW2830DS02 "Arrived on site for customer complaint of screw missing, found screw at bottom of oven, but no threads on the screw. Ordering screw to ship to customer. ; ordrng 1 CNOTE (DROP SHIP SCREW) and 1 W10739592 (screw)"
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/26/2018
DISHWASHER LG LDF5545ST "Arrived on site for inlet valve replacement. Found unit leveled upon returning after letting them know about I first trip, unit was tilted forward to the right allowing water to build up and not completely drain. Arrived to a dry sump, and test and no sign of failed valve, pre diag was a miss. Collected 108.24 on CC no leaks on site"
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for no ice or no water, found water valve failed, replaced valve and tested good, bled system, no leaks, found ice maker not harvesting, R&R ice maker and tested good."
Near Austin, TX 78738
Brandon
Job Details: 10/26/2018
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for customer complaint of lights not coming on in both sections, found bad modules; ordrng 4 W10908166 (module)s"
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KFIV29PCMS00 "Arrived o. Site for install on previous diag parts. Replaced comtrol kit, harness and EVAP motor. Replaced ice fan and ice maker. Tested good no leaks on site"
Near Killeen, TX 76542
Steve C.
Job Details: 10/26/2018
COOKTOP GE JP340B0C1BB Arrived on site to replace the right front switch wb23m9. Replaced the switch and tested the unit. Unit works properly and job complete.
Near Killeen, TX 76542
Steve C.
Job Details: 10/26/2018
MICROWAVE WHIRLPOOL WMH73521CS6 Arrived on site to replace the control due to light is not working properly. Replaced the control and unit works properly.
Near Leander, TX 78645
James
Job Details: 10/26/2018
WASHER MAYTAG MHW8200FW0 Arrived on site and tested operation. Found soap pump not working and unit not dispensing soap. Installed new dispenser assembly and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Leander, TX 78645
James
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRF535SWHB Arrived on site and tested operation. Found ice maker not cycle but has correct voltage. Installed new ice maker and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Austin, TX 78704
Derek S.
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL KDTE204ESS0 "Arrived on site to check unit for poor wash and not drying dishes, I found the dispenser rinse aid door was missing, incoming water was 77 and should be 120 per factory, will need a dispenser, also found was motor is starting to fail intermittently works recommend to replace wash motor Dispenser Mrs wants to think about the repair, collected service fee of 108.24"
Near Austin, TX 78704
Derek S.
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL KDTE204ESS0 "Arrived on site to check unit for poor wash and not drying dishes, I found the dispenser rinse aid door was missing, incoming water was 77 and should be 120 per factory, will need a dispenser, also found was motor is starting to fail intermittently works recommend to replace wash motor Dispenser Mrs wants to think about the repair, collected service fee of 108.24"
Near Austin, TX 78704
Derek S.
Job Details: 10/26/2018
COOKTOP JENN-AIR JIC4430XB00 "Arrived on site and replaced module due to fuse open, verified operations, reccomend to use only induction certified pot and pans, called techline Ref 7723257891"
Near Austin, TX 78704
Derek S.
Job Details: 10/26/2018
COOKTOP JENN-AIR JIC4430XB00 "Arrived on site and replaced module due to fuse open, verified operations, reccomend to use only induction certified pot and pans, called techline Ref 7723257891"
Near Killeen, TX 76541
Steve C.
Job Details: 10/26/2018
WASHER MAYTAG MVWC200BW0 Arrived on site for the unit lid will not open. Tested the unit and found the control is constantly making a clicking noise and unit will need a new control and door latch. Will need to get autho and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 W10582038 (cntrl-elec)