Near Leander, TX 78641
Tyler B.
Job Details: 03/26/2020
OVEN KITCHENAID KOCE500ESS05 Arrived to inspect unit with low heat. Found prior repair was calibrated down. Set to factory setting and bake and got average of 358. Cording calibration corrected unit
Near Round Rock, TX 78664
Andy
Job Details: 03/26/2020
WASHER MAYTAG MVWB835DW2 Arrived on site for washer not operating. Tested and inspected unit and found failed UI and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Blanco, TX 78606
Richard
Job Details: 03/26/2020
DISHWASHER BOSCH SHX878ZD5N/01 Arrived onsite for the dishwasher soap not de solving. Upon inspection found that the right side trim piece of the cabinet needs to be removed in order to take dishwasher out for repairs. Customer will contact us when the trim has been removed . ; saved tckt
Near Blanco, TX 78606
Richard
Job Details: 03/26/2020
REFRIGERATOR FRIGIDAIRE FGHD2368TF3 Arrived onsite for the refrigerator ice maker not making ice. Installed new fill tube and gasket kit that was ordered. All functions tested fine. Complete
Near Horseshoe Bay, TX 78657
James
Job Details: 03/26/2020
RANGE JENN-AIR JGRP548HL00 Arrived on site and tested operation. Ran diagnostics and found F8e0 and f3e1 error. Called Nathan with Jennair and determined unit will need new temp sensor for left oven and blower for right oven to repair. ; ordrng 1 W10859573 (sensor) and 1 W11248652 (blower)
Near Georgetown, TX 78633
Al
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived to inspect loud noises from refrigerator section.Confirmed the complaint and found a massive ice buildup on the evaporator cover in the ff section.Disassembled the unit to access the harness, used my steamer to defrost the unit.Removed and replaced the harness.Reassembled and unit began operating properly
Near Austin, TX 78749
Kevin
Job Details: 03/26/2020
WASHER MAYTAG MVWC465HW2 "Arrived on site and replaced all parts diagnosed on previous visit. Washer has now been completely rebuilt. Anything that could account for squeaking noise has been replaced, no water leaks from connections at time of service, job complete."
Near Austin, TX 78749
Kevin
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site and added foam strips under freezer gasket recommended by techline email. Reported completion to techline, no other recommended repairs for this issue. No water leaks detected at time of service, job complete 7727456321"
Near Coupland, TX 78615
Cliff
Job Details: 03/26/2020
OVEN GE JB755SJ4SS Arrived on site to diagnose a range with a burner that is not operating properly. Found two coils on right front burner shorted out. Replaced burner and tested unit. Found all is functioning properly at this time.
Near Lago Vista, TX 78645
Lou
Job Details: 03/26/2020
REFRIGERATOR IKEA IX5BBEXDS00 "arrived on site to inspect refrigerator leaking water from underneath. Tested temps in the FC=13 degrees & RC=48 degrees. Removed the FC door/drawers and found a sheet of ice on the bottom of the FC section. Removed the ice and Evap cover and found a sheet of ice in the Evap pan. Removed the ice and then inspected the drain tube at the back of the unit. Found the duckbill of the drain tube clogged with debris. Removed the debris and cleaned the duckbill then poured water down the tube and it is clear and flowing. Advised customer of my findings/repairs. No water leaks observed during service, job completed."
Near Austin, TX 78725
Jacob
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived onsite for unit not cooling inside refrigerator portion of the unit. Tested unit. Called Techline. Suggested nothing wrong with unit. Instructed customer to put a cup of water with thermometer to see if refrigerator getting down 36 degrees. Got SR#7727458008. No issues at this time. Job complete
Near Austin, TX 78750
David Z
Job Details: 03/26/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to diagnose noise coming from FC. Also found no ice being made. Performed diagnostic and found FC Evap covered in ice due to not defrosting. Provided estimate for defrost issue fix, new motor / harness and PCB. Defrosted unit and replaced parts. Retested and all is now working as designed. No water leaks found at time of service. Call complete."
Near Austin, TX 78751
Jacob
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRS325FNAM00 Arrived onsite for unit not closing correctly. Tested unit. Found that hinge and cam we’re worn out. Replaced parts. Tested unit. Unit test good. No issues at this time. Job complete
Near Leander, TX 78641
Paul
Job Details: 03/26/2020
FREEZER KITCHENAID KRMF706ESS01 "(DS) Arrived on site for fridge not cooling properly in the freezer again and making noise. Inspected unit and work area. Checked temperature in the freezer, temp showed 0 degrees. Found standing water and some ice build up under the drawers in the freezer. Gained access to the drain tube under the fridge. Found drain tube partially restricted. Removed restriction from the drain tube. Tested the flow of the drain tube, everything flows good with no restriction.
Near Leander, TX 78641
Lou
Job Details: 03/26/2020
DISHWASHER KITCHENAID KDTE204GPS0 "arrived on site to install previously diagnosed and ordered parts. Due to the unit having bent legs, tub leaking, spray arms damaged, I removed and replaced the tub, sump/motor assembly, spray arms, and manifolds. Transferred remaining parts and tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Waco, TX 76705
Jonathan M
Job Details: 03/26/2020
FREEZER WHIRLPOOL WZF34X18DW03 I called Techline and spoke to ED SR# 7727459202. He had me video chat with him due to the issue with the unit condensation going on the back and the unit having the return line to the compressor being frosted up with no frost on the evaporator. He took a picture of the unit on the back and will send this product under review for the engineering team.
Near Blanco, TX 78606
Richard
Job Details: 03/26/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 Arrived onsite for the for ice maker leaking water out of the dispenser door. During testing found that the ice maker fill tube is leaking water into the ice bin and ice compartment. Causing the issue. Need to order freezer door to fix the issue. Office to schedule ; ordrng 1 LW11026429 (FREEZER DOOR)
Near Austin, TX 78731
David Z
Job Details: 03/26/2020
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site to install previously diagnosed parts to resolve RC Evap freezing over. Installed parts for service bulletin w11329116C, new evapmcover and control. Also installed new dispenser valve on inside of RC. Tested unit and everything is working, Fan working. Tested dispenser, and it dispensed 3 times and then stopped dispensing. So new valve is working, but it stopped triggering. Talked to tech line who advised resetting the filter. Reseated filter and retried, and water did start dispensing again. Advised customer that they appear to have high water pressure which can stop the unit from dispensing,and whirlpool does offer a pressure reducing valve,(part w10786952 which can be installed by a plumber with copper PEX lines.
Near Lago Vista, TX 78645
Lou
Job Details: 03/26/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to install previously diagnosed and ordered part. Due to the right RC door gasket failure, I removed and replaced the gasket and using my heat gun, I shaped the gasket to the door/chassis. Advised customer to leave the right rc door closed for at least 8 hours to allow the gasket to mold to the door/chassis. No water leaks observed during service, job completed."
Near Temple, TX 76502
Jonathan M
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced module and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78723
Jacob
Job Details: 03/26/2020
WASHER AMANA NTW4516FW3 Arrived onsite to replace suspension. Replaced suspension. Tested unit. Unit test good. No leaks at this time. Job complete
Near Temple, TX 76502
Jonathan M
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site For refrigerator that won’t seal. Inspected unit and work area. Found unit not ceiling at the bottom. Replaced gasket and tested unit. Unit is working as designed. Call complete.
Near Georgetown, TX 78626
Al
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Arrived to inspect side by side refrigerator freezing the food in the refrigerator section.Confirmed the complaint and found the diffuser to be stuck open and defective.Customer advised the unit seemed to not be leveled.Confirmed the complaint and attempted to level the unit and found the unit had been dropped and had a severe lean from back right to front left.Also found the rear wheel wasn’t touching the ground due to it being dropped.Also found the unit leaked from the tube when customer dispensed water, causing a puddle each time water is dispensed.Also found the refrigerator bulb, housing did not work even after changing several bulbs.Tested refrigerator door switch and found the switch had continuity
Near Lakeway, TX 78734
Luis
Job Details: 03/26/2020
ICE MACHINE KITCHENAID KUID508HPS00 "Arrived on site for no ice. No power from drain pump to unit diagnosed defective drain pump. Installed a new drain pump ran water through pump no leaks,water drained correctly unit passed all other diagnostic test"
Near Austin, TX 78737
Kevin
Job Details: 03/26/2020
WASHER MAYTAG MHW6000XW0 "Arrived on site and found communication error between control board and motor control board.After replacement washer is now operating normally. No water leaks from connections at time of service, job complete.
Near Cedar Park, TX 78613
Paul
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "(DS) Dropped ice bin off at customers front door and knocked, per customer instructions. See sd quick pic Job complete."
Near Johnson City, TX 78636
Richard
Job Details: 03/26/2020
WASHER MAYTAG MVWC416FW0 Arrived onsite for the washer not working properly. Ran diagnostics and found error code F8E1 long fill. Tested water valve and found that the cold water valve was not opening up . Replaced water valve and washer tested fine complete
Near Cedar Park, TX 78613
Tyler B.
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Arrived to inspect unit with vibrations, found bottom panel touching coils, was able to correct but still had slight vibration in cabin that was not able to to be repaired. Unit operating as designed"
Near Pflugerville, TX 78660
Leonardo
Job Details: 03/26/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to replace blower. Replaced blower test unit by heating to 350 and unit test good job complete.
Near Austin, TX 78746
Leonardo
Job Details: 03/26/2020
DISHWASHER KITCHENAID KDTM504EPA2 Arrived on site to test unit for unit not filling with water. Test unit and found bad fill valve. Replaced fill valve; ordrng 1 W10871832 (VENT)
Near Marble Falls, TX 78654
James
Job Details: 03/26/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site and tested operation. Found relay stuck on control and open heater circuit. Installed new control,and unit will need harness and or heater to complete repair. Customer to thaw unit for 48 hours prior to return service; ordrng 1 W11174745 (HARNESS ) and 1 WP12729123 (heater)"
Near Austin, TX 78750
David Z
Job Details: 03/26/2020
DISHWASHER KITCHENAID KDTM354DSS3 "Arrive on site to diagnose dishwasher that was not filling. Performed diagnostic and found errors F6E1 for inlet valve, F9E1, F9E2 for diverter. Provided estimate for new inlet valve as unit was not filling. Customer approved. Replaced inlet valve and retested. Unit diverter was cycling and not moving, and washer motor was just making a loud noise and not pumping water. Updated estimate for a new wash motor.Replaced sump assembly and retested. Unit is now working as designed. Call complete. No water leaks found."
Near Austin, TX 78751
Jacob
Job Details: 03/26/2020
RANGE KITCHENAID KGSK901SSS03 Arrived onsite for unit not lighting properly. Tested unit. Found customer was not allowing spark to ignite the flame. Customer said no fix will be necessary. No leaks at this time. Job complete
Near Manor, TX 78653
Leonardo
Job Details: 03/26/2020
OVEN WHIRLPOOL WFE525S0HB1 Arrived on site to test unit for no power. Test unit and found no power to unit. Test unit and found bad wire. Replaced harness test unit and unit test good job complete
Near Austin, TX 78758
Leonardo
Job Details: 03/26/2020
DISHWASHER BOSCH SHE3ARF6UC Arrived on site to replace fill valve. Replaced valve test unit for leaks no leaks present at this time. Unit filling with water and washing correctly job complete.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 03/26/2020
REFRIGERATOR LG LFX28978ST Arrived to install previously ordered part. Replaced ice maker
Near Austin, TX 78746
Luis
Job Details: 03/26/2020
REFRIGERATOR KITCHENAID KSSC42QMS01 "Arrived on site for cooling complaint. Removed evaporator cover found partial frost,frost pattern only on a couple coils and back of evaporator,diagnosed slow leak in system. Found Icicles under icemaker. Unit will need a new compressor,heat exchanger,evaporator,heater pan,access valve,drier and icemaker.
Near Austin, TX 78758
Leonardo
Job Details: 03/26/2020
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to test unit for damaged cooktop. Found scratches on cooktop. Replaced cooktop test unit and unit test good job complete.
Near Austin, TX 78730
David Z
Job Details: 03/26/2020
DISHWASHER BOSCH SHXM63W55N/01 "arrived on site to diagnose dishwasher that was still dripping from front of unit. Perform diagnostic and rechecked door gasket. Customer informed me the leak is intermittent as well. Ran a cycle to see if I could spot the Leak but was not able to see drips. Replaced doo R gasket due to likely failed gasket, and did see water behind the door gasket. A pulled unit out to check for leaks on the sides and also to check the cabinet for holes. Did not see any, and nothing else was wet. All appears to be working as designed. Call complete."
Near Fort Hood, TX 76544
Al
Job Details: 03/26/2020
WASHER WHIRLPOOL WTW7500GC2 "Arrived to inspect washer error code.Confirmed the complaint and checked the pressure hose and cleared it out by blowing into it.The unit was on a constant drain and wouldn’t allow the customer to make any selections.Removed and replaced the control, calibrated and now unit works as designed.Zip tied the drain hose and photographed.All water lines were dry at the time of service.Job complete"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 03/26/2020
MICROWAVE WHIRLPOOL WMH32519HZ-1 "Arrived to inspect unit with noise, and display turning off was not able to duplicate noise after multiple test. Unit will need display to complete ; ordrng 1 W11333816 (DISPLAY)"
Near Austin, TX 78747
Kevin
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site and inspected refrigerator replaced start device, also found handles are missing screws and will try to send them direct to customer. Refrigerator has been moved to maintenance office. No water leaks from connections at time of service ; ordrng 4 WP489357 (D2C screw)s"
Near Georgetown, TX 78626
Al
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived to inspect French door refrigerator top ice maker not working.Found the ice maker was defective through diagnostics.Removed and replaced the Ice maker.Reassembled and unit began operating properly.All water lines were dry at the time of service.Job complete
Near Temple, TX 76502
Jonathan M
Job Details: 03/26/2020
DISHWASHER BOSCH SHPM78W56N/11 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Tested voltage out of control going to use her face and found proper voltage but did not get the voltage at the pin connector for the user interface. Replace wire harness and tested unit. Unit is working as designed. Call complete.
Near Round Rock, TX 78665
Andy
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Arrived on site for refrigerator with frost in FC. Inspected unit and found gasket not sealing properly. Heated and reshaped gasket to seal properly. Spoke with customer on use and care and practice for best performance. No water leaks present at time of service.
Near Waco, TX 76704
Jonathan M
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found evaporator fan not operating. Replaced evaporator fan and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78731
David Z
Job Details: 03/26/2020
WASHER WHIRLPOOL WTW7000DW3 "Arrived on site to diagnose washer that was leaking from the front. Performed diagnostic and found errors F0E4,F3E2,F2E1, pertaining time fill valve issues. Ran and checked for leak, and found leak coming back left corner in the dispenser housing.Customer approved. Replaced water valve and housing. Retested and verified leak is no longer present.
Near Pflugerville, TX 78660
Andy
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site to install previously diagnosed RC evaporator fan with harness. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78633
Al
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived to inspect refrigerator ice maker issues.Customer advised the ice bin has a small buildup of ice in the cracks of the ice door compartment.I ran ice maker checks for errors, harvesting and fill and unit tested as designed.Customer didn’t know the ice maker is in the ceiling of the refrigerator section.I adjusted the gasket and advised him the unit may drip a few drops of water and over time the droplets freeze.Unit operates as designed.All water lines were dry at the time of service.Job complete"
Near Round Rock, TX 78665
Andy
Job Details: 03/26/2020
WASHER WHIRLPOOL WTW8040DW4 Arrived on site for washer not rinsing well. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Georgetown, TX 78626
Al
Job Details: 03/26/2020
REFRIGERATOR JENN-AIR JFC2089BEM01 Arrived to inspect refrigerator tripping the breaker.Found the unit is on a GFCI.Called Whirlpool Tech line and spoke with ROBERTSR#7727459487GFCI/ Arch fault.Unit needs to be on REGULAR outlet for unit to work properly.Customer will contact an electrician for repair.Job complete
Near Leander, TX 78628
Paul
Job Details: 03/26/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 (DS) Arrived on site to install previously diagnosed parts. Gained access to the console and vent gasket. Removed damaged console and replaced with new. Replaced vent gasket with new. Job complete. No water leaks detected.
Near Austin, TX 78717
Tyler B.
Job Details: 03/26/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to inspect unit leaking. Found tub with hole melted from item on heater. Unit will need tub to repair .
Near Lago Vista, TX 78645
Lou
Job Details: 03/26/2020
WASHER WHIRLPOOL MVWC465HW2 "arrived on site to install previously diagnosed and ordered parts. Due to the lid lock failure, I removed and replaced the lock assembly and strike and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Marble Falls, TX 78654
James
Job Details: 03/26/2020
REFRIGERATOR GE ZIR360NXARH "Arrived on site and installed new compressor, drier and stub. Found new compressor defective and would not accept the inverter. Compressor will need to be reordered to repair. ; ordrng 1 WR87X10199 (compressor kit inver)"
Near Leander, TX 78641
Paul
Job Details: 03/26/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "(DS) Arrived onsite to install previously diagnosed parts and inspect evaporator wiring harness. Gained access to the main control, and replaced with new. Gained access to the evaporator and inspected the wiring harness. Found the thermistor loss and in wrong position. Re-positioned the thermistor and secured it in place. Found a screw missing in the evaporator cover, replaced with a screw from truck stock. Evaporator cover that was previously order wasn’t needed.
Near Austin, TX 78751
Jacob
Job Details: 03/26/2020
DRYER WHIRLPOOL NED4655EW1 "Arrived onsite for unit not heating and turning off. Tested unit. Found that timer is not counting down the time. Ordered parts. Reschedule with customer. ; ordrng 1 279816 (thermal cut off hi) and 1 279838 (element,heater) and 1 W10857612 (timer) and 1 WP3392519 (thermal fuse)"
Near Blanco, TX 78606
Richard
Job Details: 03/26/2020
WASHER WHIRLPOOL WFW92HEFC0 Arrived onsite for the washer not draining. During testing found that the drain pump filter was clogged. Removed the clogged and washer tested good.
Near Austin, TX 78737
Jacob
Job Details: 03/26/2020
RANGE JENN-AIR JGRP548HL00 Arrived onsite to reconnect igniter. Reconnected igniter. Tested unit. Unit test good. No leaks at the time. Job complete
Near Copperas Cove, TX 76522
Al
Job Details: 03/26/2020
MICROWAVE FRIGIDAIRE FFMV1645TS Arrived to inspect microwave issues.Confirmed the complaint and found the diode was the cause for concern.Removed and replaced it.Reassembled and unit tested as designed.Job complete
Near Austin, TX 78704
Jacob
Job Details: 03/26/2020
WASHER WHIRLPOOL WFW3090JW0 Arrived onsite to replace timer to unit. Replaced timer. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78717
Paul
Job Details: 03/26/2020
DISHWASHER WHIRLPOOL KDTE104DSS0 "(DS) Arrived on site for dishwasher not filling with water. Inspected unit and work area. Checked the float switch and the filter in the unit. Ran unit through diagnostics, found cold water error code and no other errors. Unit ran through diagnostics with no error, unit operated as designed.
Near Jonestown, TX 78645
Lou
Job Details: 03/26/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher not cleaning. Upon further inspection, I placed the unit in diagnostics showing error code F4E3. Cleared the code and continued with testing. Unit dispensed water and the motor never came on. Advanced through testing and the dispenser, drain pump, & element all operated as designed. I removed and replaced the sump/motor assembly and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Paul
Job Details: 03/26/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 "(DS) Arrived on site for water pooling under the drawers, and not cooling properly. Customer stated the unit was cooling just fine now. Inspected unit and work area. Found water pooling and ice build up under the drawers. Checked the evaporator drain and found drain restricted. Removed drain tube and cleared the restriction. Used permagum around the drain tube gasket to prevent any warm air leaks in the evaporator drain. Drain is flowing properly. No water leaks detected. Call complete."
Near Kyle, TX 78640
Jacob
Job Details: 03/26/2020
WASHER MAYTAG MVWX500BW0 "Arrived onsite for unit not locking correctly. Tested unit. Got F5E1, F2E1, F7E1, and F7E7. Erased codes. Tested unit. Got error code F7E1 error code only.No issues at this time. Job complete"
Near Leander, TX 78645
Lou
Job Details: 03/26/2020
OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to inspect wall oven not working. Upon further inspection, I found the display on and the unit connected to WiFi. Customer advised that they’ve had to cycle the power at the breaker on several occasions due to the display going blank. Customer verified that the software update from whirlpool has been completed. I placed the unit in diagnostics showing error code F6E0. Cleared the code and removed and replaced the main ACU and UI console. Reprogrammed the unit and tested the components. Unit is operating as designed. I advised the customer that the unit will need to be reconnected to WiFi since the main ACU was replaced. Job completed."
Near Georgetown, TX 78628
Cliff
Job Details: 03/26/2020
REFRIGERATOR KITCHENAID KSSC42QVS06 Arrived on site to diagnose a refrigerator that is leaking in the freezer. Tested unit and found icemaker leaking. Replaced ice maker assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78759
Leonardo
Job Details: 03/26/2020
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site to replace board. Replaced board test unit and unit heated to 350 job complete.
Near Horseshoe Bay, TX 78657
James
Job Details: 03/26/2020
ICE MACHINE KITCHENAID KUID508HPS00 Arrived on site and installed new reservoir. Tested operation and found unit working properly. Job complete
Near , TX 78641
Paul
Job Details: 03/26/2020
OVEN WHIRLPOOL WOS51EC0HS01 "(DS) Arrived on site for oven not heating properly. Set oven to bake at 350 with rapid heat on and tested the temperature. Got 400F on preheat, and started cycle between 333F and 365F leaving the oven with an average temp of 349F. The oven is working as designed. Call complete."
Near Blanco, TX 78606
Richard
Job Details: 03/26/2020
REFRIGERATOR GE GFE29HMEDES Arrived onsite for the refrigerator fresh food section not cooling. During testing found that the evaporator fan motor was no good . Replaced evaporator fan motor and it tested good. Complete.
Near Georgetown, TX 78628
Cliff
Job Details: 03/26/2020
OVEN WHIRLPOOL JKP70WM2WW Arrived on site to replace control for oven. Replaced part and tested unit. Found all is functioning properly at this time.
Near Round Rock, TX 78664
Andy
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site for ice maker still not work properly. Tested and inspected unit and found seal at damper not sealing properly made needed adjustments. Tested unit and all operations are normal. No water leaks present at time of service. Instructed customer to keep an eye on unit to be safe. No other repairs are needed at this time.
Near Horseshoe Bay, TX 78657
James
Job Details: 03/26/2020
RANGE WHIRLPOOL KDRS483VSS04 Arrived on site and installed new gasket. Door now seals properly. Job complete
Near Austin, TX 78729
David Z
Job Details: 03/26/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to diagnose dishwasher not draining. Performed diagnosis and found no power at control. Removed wiring plate and checked connections. Found loose power connection. Shut off power and replaced wire nut with a smaller better fitting size and retested. Unit is now powering on and working as intended. No water leaks found. Call complete.
Near Seguin, TX 78155
Robert
Job Details: 03/25/2020
WASHER WHIRLPOOL WFW6620HW0 Arrived on job for complaints of shaking. Found the basket out of round. Will need tub assembly. Need two man and two hours. ; ordrng 1 W11287251 (TUB)
Near McQueeney, TX 78123
Robert
Job Details: 03/25/2020
WASHER MAYTAG MVWB835DW4 Arrived on job for complaints of lid damaged. Confirmed lid damaged at hinges. Replaced lid and test operation. No leaks detected at time of service.
Near Austin, TX 78744
Kevin
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Rived on site and inspected refrigerator and found it is not defrosted, took one picture of evaporator. Replaced user interface and this has no effect on test six no voltage is getting to defrost heater. Spoke with tech line any new control board will be needed. No water leaks from connections at time of service. WPDUR00APL1; ordrng 1 W11089236 (cntrl-elec)"
Near Jarrell, TX 76537
Chase
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL TT18DKXRQ01 installed uv drier and access valve. Vaccuumed and charged unit. Ending pressures 125 psi high and 0 low. Only 3/4 frost pattern formed after 20 minutes.
Near Austin, TX 78752
Jacob
Job Details: 03/25/2020
WASHER AMANA NTW4516FW3 Arrived onsite area is not clean. Asked customer to please clean area. Before returning. Customer will call to reschedule.; saved tckt
Near Austin, TX 78701
Leonardo
Job Details: 03/25/2020
DISHWASHER WHIRLPOOL WDF518SAHM0
Near Georgetown, TX 78628
James
Job Details: 03/25/2020
WASHER LG WM2050CW Arrived on site and installed new hose. Tested operation and found unit working properly and no leaks found after repair. Job complete
Near Round Rock, TX 78665
Scott
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site installed evap motor w/ harness . Unit testing normal . No water leaks detected at time of service. Job complete .
Near Volente, TX 78641
Lou
Job Details: 03/25/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator not making ice and leaking water. Upon further inspection, I tested temps in the FC=28 degrees & RC=41 degrees on factory settings. I found ice built up on the FC evaporator and was unable to get the Evap cover off. While attempting to get the cover off, the FC door switch got broken. I placed the unit in diagnostics and went to test 56 and the ice maker showed error E5. I am ordering the Evap cover, Evap fan motor/harness, thermistor cover, FC door switch, UI and will return with the HV control and ice maker.No water leaks observed during service.; ordrng 1 W10698555 (cover) and 1 W11249952 (motor-evap) and 1 W11282987 (EVAPORATOR COVER GREY) and 1 W11291142 (switch) and 1 W11330971 (UI)"
Near Lakeway, TX 78734
Luis
Job Details: 03/25/2020
ICE MACHINE KITCHENAID KUIX305ESS1 "Arrived on site for ice machine making too much ice. Diagnosed a faulty bin thermistor,replaced bin thermistor,ran diagnostics all test passed."
Near Pflugerville, TX 78660
Scott
Job Details: 03/25/2020
DRYER MAYTAG MED5630HW0 Arrived on site for dryer shutting off before clothes are dry . No error codes . Checked thermistors all checked normal . Replaced control . No lint build up at time of service . Job complete .
Near Austin, TX 78701
Leonardo
Job Details: 03/25/2020
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to test unit for damaged door. Found damaged door, replaced door test unit and unit test good job complete."
Near Georgetown, TX 78628
Al
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Called Whirlpool Tech line and spoke with ANDREW.Advised him of the parts installed, the manner in which the unit is being opened. This is normal operation.SE# 7727241196.I was instructed not to install parts due to unit working as designed.JOB COMPLETE"
Near Georgetown, TX 78633
Jonathan M
Job Details: 03/25/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher that has no power. Inspected unit and work area. Tested voltage going to control and found .938 V. Tested voltage going to conjunction box and found .931 V.Call complete.
Near Austin, TX 78701
Leonardo
Job Details: 03/25/2020
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to test unit for damaged panel. Found damaged on panel replaced panel test unit and unit test good job complete
Near Austin, TX 78701
Leonardo
Job Details: 03/25/2020
MICROWAVE WHIRLPOOL WMH31017HS3 arrived on site to test unit for door not closing. Test unit and found inner cavity damaged.
Near Austin, TX 78702
Jacob
Job Details: 03/25/2020
WASHER AMANA NTW4516FW3 Arrived onsite for unit not washing correctly. Tested unit. Found several error codes for communication error. Replaced control board. Tested unit. Unit test good. No leaks at this time. Job complete
Near Fort Hood, TX 76544
Al
Job Details: 03/25/2020
FREEZER WHIRLPOOL WRT311FZDW01 "Arrived to install previously ordered parts, found the unit will need a door with gasket already installed. Ordering door and nameplate.Office to reschedule with customer.Needs more work.; ordrng 1 LW10599407 (DOOR FIP FREEZER DOOR WITH GASKET) and 1 W11178521 (NAMEPLATE )"
Near Leander, TX 78641
Lou
Job Details: 03/25/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher with no power. Upon further inspection, I found the unit pulled out from its space and in the kitchen. I attempted to place the unit in drain mode and it failed. I tested the outlet and it was good. I found the unit wiring had come loose at the junction box. I re-wires the unit and tested and it is operating as designed. Contacted the builder to advise of my findings/repairs and that the unit is still pulled out cause I couldn’t find the mounting screws. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
Al
Job Details: 03/25/2020
DISHWASHER WHIRLPOOL WDT730PAHZ Arrived to inspect dishwasher not draining.Confirmed the complaint and found the drain pump to be defective.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete
Near Austin, TX 78748
Kevin
Job Details: 03/25/2020
DISHWASHER KITCHENAID KDFE104DWH0 "Arrived on site and found upper rack adjusters are not operating normally. Disassembled them and rebuilt all components and they will now operate correctly. Found dishwasher is leaning forward. Removed dishwasher and corrected installation so it is now sitting level. Next service call will require a new gasket, lower rack wheels, and a complete upper rack adjuster kit, all parts. No water leaks from connections at time of service, job complete"
Near Bastrop, TX 78602
Richard
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived onsite for the refrigerator freezer light hanging. Upon inspection found that the freezer light housing was broken causing the issue. Replaced freezer light housing and installed correctly. All lights tested good. Complete.
Near Waco, TX 76705
Jonathan M
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL GX5FHTXVB08 "Arrived on site for refrigerator that is not making ice. Inspected unit and the work area. Customer advised that the issue is not that it’s not making ice but that the freezer is not cooling properly and now the door won’t open. Found door gasket on right side not fully sealed possibly causing frost buildup inside the freezer not allowing the rails to move. However, was unable to test the unit for defrost issues due to condition of refrigerator. Advised customer to defrost unit by allowing the refrigerator to remain unplugged for 48 hours prior to next visit. Ordering door gasket, defrost sensor, heater, and control. ; ordrng 1 12002355 (thermistor kit) and 1 W10436252 (frz door gasket(blk)) and 1 W10825088 (heater) and 1 WPW10503278 (refer elect cont brd)"
Near Georgetown, TX 78628
James
Job Details: 03/25/2020
WASHER WHIRLPOOL WFW97HEDC0 Arrived on site and tested operation. Found drain pump not draining properly and bleach cup not emptying when filled with water. Inspected pump clean out and found a small rag in clean out. Installed new dispenser drawer and found bleach cup now draining properly. Job complete
Near Burnet, TX 78611
Jonathan S
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to install previous diagnosed parts. Removed ice maker, fill tube and IM fan. Installed new and added sealer gum around opening for fill line. Tested ice maker fill and monitored for water leaks. All tested good, no water leaks detected."