Arrived on site for dryer having long dry times. Inspected unit and work area. Performed air flow test with vent on and found restriction in air flow (red light). Removed vent and tested and found good air flow(green light). Found home venting clogged.

"Arrived on site to install previously diagnosed part. Removed triton UI and installed new triton UI. Made no change to ice maker status. Customer now experiencing warm temps in the fridge. Freezer cooling at 3 degrees Fahrenheit and fridge is at 60 degrees Fahrenheit. Reached out to AE Tech support, they referred me to service pointer W11033419D. Ran test 128 and found version was 6.0.0 instead of 7.0.0. Will order a new control board and evaporator cover to complete the repair based on the S code S27311. Customer signed the defrost waiver. .; ordrng 1 W11333076 (Control) and 1 W11167902 (Evaporator cover)"

"Arrived on site and inspected washer and found actuator arm is out of cam kit ring. Replaced actuator with truck stock and it is now able to complete an automatic test cycle. Also ran a calibration cycle and washer is operating normally, job complete"

"Arrived on site to diagnose refrigerator dripping water from dispenser area. Examined unit and found that water was building on the dispenser door exterior (room side). Checked door gasket and found no air gaps in the gasket, no ice buildup indicating an air leak. Talked with SW and checked dispenser heater. Found 11k ohms resistance, and 120v going to heater. Called tech line and talked with Bruce, SR7731286574. Heater is IN the door, and can not be replaced by itself. Foam shifting can move the heater further from the dispenser causing the door to sweat. Ordering new door and AUTHO to resolve.; ordrng 1 Autho (Autho) and 1 LW10913113 (Freezer Door - Stainless)"

Arrived on site for water leaking. Diagnosed water leaking from icemaker housing and paint chipping from housing,replaced icemaker assembly.

"Arrived on site for customer complaint of lights not working, I replaced main control and all leds, unit still did not have lights working in RC. Spoke with CS, unit has internal wiring issue,

"Arrived on site and disassembled washer and carried out repair from first visit, tub was not replaced.

"Arrived on site and inspected range and found left rear burner is sputtering, swapped orifices, burner base and head with the matching one in front of it and issue did not change. Put a large pot over flame to remove any possibility of a draft effect and this did not change issue. Attempted to adjust valve through stem and this didnt change issue. Spoke with techline and they recommended replacing valve. 7731296254 Sent video to SW and CSorder W10892370 and W10893052"

"Arrived on site for ice clumping. Found door gasket to ice vents misaligned,removed gasket reinstalled gasket and housing checked seal good,also advised customer to use ice more often and clean ice bin every 2 weeks SR#7731290907"

"Arrived on site to install previously diagnosed and ordered parts. Due to the cooktop burner switches shorting out, I removed and replaced the all four switches and tested. Unit is operating as designed.

"Arrived on site for a refrigerator with the door not sealing properly when closed. Upon arrival the customer stated that they felt the door did not have the same suction it used to have, and that the RC seemed to be less cool than it used to be. They also pointed out a small tear on the outside of the gasket. I found they have not had any frost build up in the unit. Upon further inspection I found the gasket tear to be non functional and no cause for concern (pic in SD). I checked temps and found the RC at 39?F, this being after the door was opened for a while. I found the right door having very little suction when opening and not automatically closing. I found the door sealing fine, but the gasket a little low on the top. I adjusted the door up and it improved. I informed the customer it could also be the closer, but I was not 100% certain, The door was now closing and sealing as designed. I had the customer confirm the door was as it was prior, and they agreed.

"Arrived on site to inspect washer leaking water. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F7E4. Cleared the codes and continued with testing. The unit failed to complete diagnostics. I tilted the unit back and found gearcase oil on the rotor, harness shield, all four panels and on the floor. When I canceled the testing, I found water had leaked out on the floor. I raised the top panel and found water droplets on the back corner of the right panel. I tested the cold valve in diagnostics and then drained the water and found a hole in the internal drain hose (photo). Reassembled the unit and found the leveling feet were not raised when unit was installed causing the rotor to sit on the floor during a heavy load. I advised the customer of my findings and am ordering the gearcase, slider, clutch, internal drain hose and main control (jic). Unit was left unplugged and water source turned off at the wall. Office to schedule return service due to the availability of parts.; ordrng 1 W11553446 (Internal drain hose) and 1 W11423759 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11419171 (Main control)"

Arrived on site for a dryer not heating. I access the coin slot and bypassed the coin start. I ran the unit for 30 minutes monitoring the heat fluctuations at the vent. The unit was cycling well with the vent on and off. The temps ranged from 110?F to 190?F. I found the unit at the time of service running as designed.

"Arrived on site for a washing machine with an F7E1 error code. Upon arrival the customer stated the unit had a very loud pop noise and then their entire laundry room filled with smoke. They also found debris and ash inside of the unit itself. They showed me a picture of the error code F7E1 which is for Tachometer missing. I checked voltage at the wall and found it good. The customer said they never had the breaker pop either. I gained access to the bottom of the unit and found it looking perfect. I then gained access to the control and found the control itself looking like it blew up in the middle and caught a small fire in the console area. I found the valve harness, latch harness, and lower harness all burnt. The console was also very burnt on the back as well. I called techline and spoke to Joel and received SR# 771294691. He recommended to ohm out each individual component, replace all of the harnesses, replace the control, replace the console, and any component that ohmd out bad. The drain pump read 1.5 ohms, which is way out of range (it should be 18-22 ohms). The capacitor read open as well, which is incorrect. Everything else checked good. I am ordering the lower and all different upper harnesses, lid lock, cap, drain pump, control, and UI to install. We will also install and bring back the actuator due to the tach error code. Office to reschedule. ; ordrng 1 W11394572 (Latch) and 1 W11130934 (Valve Harness) and 1 W11551294 (Power Cord Harness) and 1 W11413339 (Console) and 1 W11112920 (UI) and 1 W11405458 (Lower Harness) and 1 W11399437 (Drain Pump) and 1 W11162560 (Capacitor) and 1 W11543998 (Control)"

"Arrived on site to inspect unit for leaking water, upon inspection found the unit was leaking from middle of gasket, realigned door and instructed customer to watch for door heater problems. All functions worked normally. Complete"

Arrived on site for no ice. Adjusted icemaker housing to allow bail arm to move freely and allow icemaker to operator correctly

Arrived on site for range needing previously diagnosed front right infinite switch. After installing needed part I reassembled and tested range. Found full functionality plus no indication lights were on indicating a problem. Call complete

Arrived on site to diagnose a washer with no sound from control. Removed speaker from ui and reset connections. All is working properly at this time and no leaks were found at time of service.

"Arrived on site for customer complaint of lower oven not coming on, found failed door latch in diagnostic mode.

Arrived onsite for previously diagnosed parts. Upon replaced unit panel clip and tested unit is now operating as designed. Job Completed.

"Arrived on site to repair unit for loud noises, I replaced motor, belt, cam, gearcase and suspension. Unit tested good."

"Arrived on site to inspect unit for a broken dispenser latch, upon inspection found multiple issues with unit , unit was missing door stop and had a broken dispenser hook. Ordering parts. Office to reschedule ; ordrng 1 W10671905 (Dispenser) and 1 W10082861 (Track stop)"

"Arrived on site for customer complaint of of unit not completing cycles, found loose actuator, I adjusted and tightened actuator, unit tested good."

Arrived on site for Bilton unit needing system repair. Upon arrival after disassembling and confirming unit previous diagnosis I found that the drip pan heater also had a leak in it and the drip pan heater will need to be ordered in order to complete repairs also found when trying to disassemble the unit that the waterline is too short and the cut off valve is not accessible to shut the water off and the unit will need a plumber in order to replace the T cut off at the front of the unit so we can remove the unit safely without causing any water damage office will need to reschedule once availability of part and a plumber has made the repairs is known.; ordrng 1 WP2004545 (Pan heater)

"Arrived onsite for a cooktop that is cracked. Inspected unit and work area. Found a chunk of glass missing from the front and a crack that had spidered all the way to the back of the cooktop.

"(CH) Arrived on site for oven not heating up. Upon arrival customer informed us that the unit was now working but when she was cooking when it first happened, it showed an Err code informing her there was an error in the middle of her cycle. When she went to start any other bake cycles, it would show that code and would not allow her to perform a bake cycle. Tested the unit and found it operating at normal temps.

(CH) Arrived on site for cooktop burner flame being too high. Upon arrival we chef all burners for operation. The customer felt the burners weren?t low enough on the low setting. Attempted to make adjustments to the burner but it was already as low as it could go. The customer just wanted to have the unit checked to be sure. Unit is working as designed. Call complete.

"Arrived on site and inspected dishwasher issues. Ran diagnostics and found the unit filled, washed, drained and heated as designed. Unit may have been affected by recent lighting storms. No parts needed. Job complete"

"Arrived on site for washer not powering on. Inspected unit and work area. Verified failure and removed top to trace voltage. Found voltage only going to control but not sending voltage out. Found failed control. Removed failed control and installed new. Tested operation and found suds buildup in unit. Spoke with customer on HE soap and suds. All tested good, no water leaks detected."

"Arrived on site and inspected console not powering on. Confirmed the complaint and found the UI was unresponsive, but the main control was still working. R&R the console and unit tested properly. Advised customer to get a single out surge protector since the malfunction was caused by a recent lighting strike. Job complete"

(CH) Arrived on site for washer detergent dispenser leaking. Upon arrival found the detergent dispenser completely melted through and both sides. The customer stated Whirlpool sent him a replacement dispenser. I removed and installed a new dispenser. After installation found the dispenser operating as designed.

"Arrived on site and inspected broken range bake element. Confirmed, removed and replaced it and unit tested as designed. Job complete"

"Arrived on site to install previously diagnosed parts. Upon arrival disassembled unit and replaced the motor and timer. Reassembled and attempted to test unit but the problem remained unchanged. I called Whirlpool Techline and spoke to Dave SR# 7731293877. He had me do a voltage check at the terminal block from L1 to neutral and press the push to start button. Found the voltage at 110 V when the unit was idle jump to 244 V when the push to start was turned on. He had me do the same check at the wall and did not find any voltage changes. He advised that based on that alone, the issue was with the power cord neutral dropping out and the customer we need to replace their power cord. Advised the customer of Techline?s findings. Call complete."

Arrived on site for CSI dw not dissolving detergent/not drying. Placed in diagnostics and got F1 E2. This was the only error code. Removed control and installed new control. Ran through full diagnostics cycle and dishwasher is running as designed. At end of diagnostics cycle dishwashers heating element was heating with water sizzling off element. No leaks detected. Job completed.

Arrived on site and inspected washer leaking underneath the unit. Customer advised the unit leaked all over her carpet and ruined it. I lifted the top to access the suspension portion of the machine and found a balled up sock in the recirculating dispenser that caused the water to overflow. Removed the sock and unit tested properly without any leaks. Job complete

"Arrived on site and 2/2 on a dryer not drying properly. Confirmed the complaint and found the customers ventilation system needs to be cleaned. The unit tumbles and heats, but the exhaust system vent has condensation inside. Customer will have ventilation system cleaned. JOB COMPLETE"

Arrived onsite to replace previously diagnosed parts. Replaced led module. Tested unit and unit is functioning properly. Job complete

"Arrived on site for cooling issue. Powered unit on found control shutting itself on and off diagnosed a defective control

"Arrived on site to inspect unit for freezing veggies in middle shelf, upon inspection found the air vents blocked due to shelve space, moved items around and adjusted temps, customer adjusted temps before and was already noticing difference

Arrived on site to test unit for sleeve broken door falling. Test unit and found broken sleeve. Ordering new sleeve office to reschedule. ; ordrng 2 WP8268961 (Sleeve)s

Arrived on site for Dryer paint cheeping in the back of the drum. Found rear bulkhead had large area chipping away. Took picture of damage and saved in SD pics. Removed rear bulkhead and installed new bulkhead. Dryer heating as designed. Job completed.

"Arrived onsite for refrigerator not dispensing water or ice. Upon inspection I found the ice bin full of a solid block of ice. I also found the water dispenser would barely dispense water. I removed the filter and the water dispenser worked as designed. I installed a pressure reducer valve on the supply line but the issue remained. I put the unit into diagnostics and tested voltage going to the ice maker. I found 12VDC present at the harness to the IM but the ice maker would not respond to any of the tests in diagnostics. I also found correct voltage at the fill tube heater connector. I am ordering the ice maker, valves, and filter housing to complete the repair but advised the customer that the issue may be a faulty filter in the unit causing pressure issues within the water system of the unit. I also found the unit to be set to 41 in the RC and -3 in the FC so I charged it to the recommended temps. Office to R/S due to part availability. ; ordrng 1 W11312191 (Inlet valve) and 1 W11535162 (Dual valve) and 1 W11451366 (Housing) and 1 EDR2RXD1 (Filter) and 1 W11115534 (Ice maker)"

"Arrived on site to install washer water hoses for the customer. Upon arrival, the customer provided the new hoses and I installed them and checked for leaks. Unit is operating as designed and no leaks. No water leaks observed during service, job completed."

Arrived on job for complaints of leaks. Found the dishwasher uninstalled and kitchen under repairs. From pictures taken by contractor I replaced the valve. Supply hose looks like it should be replaced before reinstalling unit.

Arrived onsite for dryer not operating and no power. Upon inspection I confirmed good voltage at the terminal block. I accessed and replaced the main control and console. The unit powered on and operated as designed. I advised the maintenance personnel to have the vents cleaned out to prevent any further issues with this unit. Moisture will travel back to the unit if it cannot escape through the vent. I used the test kit to confirm bad airflow. Job complete.

"Arrived on site to test unit for not spinning or agitating. Found capacitor was just hanging with red and orange wires cut. Attached wires together using buttconnectors and replaced cap, tested unit, unit works good. No leaks detected. Job complete."

Arrived onsite and replaced the strike which had snapped. Unit is otherwise operating as designed. All checks good.

"Arrived on site to install previously diagnosed parts. I installed the new IM and harness. I then jumped the harvest and fill. The IM is now working as designed. No leaks observed at the time of service. I found the customers valve to be very loud, he informed me it had always been like that.

Arrived on site for damaged doors found damaged fresh food and freezer door replaced both doors installed nameplate remolded door seal

Arrived onsite for dryer fire. Upon inspection I found the terminal block had burnt up and damaged the main harness as well as the power cord. I called safety and reported the situation.

Arrived on site to test unit for unit not starting. Found water on float cover. Removed water ran unit test unit and couldnt see any leaks. Advised customer to keep an eye on way they load the unit. Job complete.

Arrived onsite for unit not cooling in the refrigerator. Looked at the unit and saw that the refrigerator had ice buildup. Could not work on the unit. Let customer know to allow unit 48 to unthaw prior to our return and to keep towels around for excess water that will come from the unit. Ordered parts. Also upon returning be sure to check the drain hose to be sure that the unit is draining properly. Office to reschedule ; ordrng 1 REQUEST (2HR) and 1 W10822640 (cntrl-elec) and 1 W11098695 (fan-scroll) and 1 WPW10387382 (cover-evap)

"Arrived on site replaced,right side gasket . Customer is still having issues with buzz, rattling noise with unit . Watched video , sound like cond motor . Ordering cond motor ,blade and sound pads . No water leaks detected at time of service. Call to set return ; ordrng 1 WP12825803 (Blade) and 1 W11123104 (Cond motor) and 5 4318168 (Pads)s"

Arrived on job for complaints of broken part. Found the lid damaged at the inside of hinge left side. Ordered replacement lid. ; ordrng 1 W11259006 (lid)

"Arrived on site to diagnose an oven that is not keeping time. Found electricity to home not running at 60hz, causing clock not to stay accurate over long periods of time. Advised homeowner on findings and no further repairs can be done to correct this issue."

"Arrived onsite for unit making clicking noise and won?t advance. Tested the unit in diagnostics and passed. Upon further inspection, found that the cold water valve clogged up, and that the water from the wall side was only putting out hot water through both valves. Let customer know that they need to get the valves fixed to get cold water to the unit. Ordered new valve. Rescheduled customer ; ordrng 1 W11210463 (valve)"

"Arrived on site for a refrigerator leaking from the dispenser. Upon arrival the customer stated the ice maker had been making hardly any ice, and the ice in the bin was melting. I checked temps and found the FC at 4?F, the RC at 39?F, and the IB at 34?F. I found no frost on either evap. I put the unit into diagnostics mode and found the IB fan not running. I found all other airflow components as designed. I gained access to the control and measured VDC for the fan and found proper 12VDC coming in while in test 36. I then ohmd out the IM thermistor and found it at 8.8k (which is within range). This indicates a faulty ice box fan. Also will be replacing the control due to this being such an intermittent issue over the past year. Ordering the fan and the control. The office will have to reschedule. ; ordrng 1 W10846539 (Ice Box Fan) and 1 WPW10675033 (HV Control)"

"Arrived on site to inspect unit for a fan error codes, upon inspection found the unit did heat normally and all fans ran at a good speed, tested to 350 twice and spoke with Techline (Sr # 7731269269 Andrew ) all functions worked normally. Complete"

Arrived on site to diagnose an ice machine that is not producing. Found water level sensor in pump not registering properly. Replaced circ pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site for fridge making noise . Found diffuser making loud rattling and ratchet noises when opening and closing in diagnostics. All else checked normal. No water leaks detected at time of service. Job complete .

"Arrived on site to inspect unit for not allowing cycle to advance through wash, upon inspection found the cold water line had very little flow, checked at wall and found bad pressure. The long fill error code was present and customer had it set to tap cold causing issues, instructed customer on use, Customer must have water fixed. Complete"

"Arrived on site and inspected water underneath the crisper drawers. Confirmed the complaint and found the evaporator motor was buzzing and never starting, to push the air throughout the unit to cool the refrigerator compartment. Ordering the Evaporator motor. Office to schedule return services.; ordrng 1 242077705 (Evaporator motor)"

Arrived onsite for the u it making a small screeching noise. Tested the unit in drain and spin. Heard a bit of a screeching with unit was getting up to different speeds. Looked at the belt. Noticed it was stretched out. Replaced belt. Tested unit once again. No screeching noises at this time. Job complete

Arrived on site for a refrigerator leaking. Upon further inspection I found a drip from the filter housing were the water line connects. I found no other leak on the unit. I installed a new filter head housing and no more leak was preset at the end of service. Call complete.

"Arrived on site to test unit for not cooling. Found condenser pan had water with dye(took pic). Found system had no refrigerant. Found RC evap thermistor clip had torn through evap and was leaking(took pic). Replaced evap, vacuum system down and was loosing pressure somewhere. Ran refrigerant through system so leak may present itself. Applied bubbles and used UV light and was unsuccessful after multiple attempts to find leak from any solder joints, RC and FC evaps or any exposed lines. Every time system was charged and power was cycled with high and low side pressures stabilized at 65psi. High side would drop to 0psi after a few seconds. High side would slowly come down as usual and finally pull into a vacuum.

"Arrived on site for refrigerator light switch broken on right side. Inspected unit and work area. Removed failed door switch and installed new. Found unit connected to reverse osmosis with water filter in place. Recommended to remove water filter and to add bypass to filter housing. Tested water operation and door. All tested good, no water leaks detected."

"Arrived on site for dryer not drying properly. Found lint trap tube not sitting properly. Readjusted rear bulk head . Ran temp checks , unit is now cycling properly . No lint build up at time of service. Job complete ."

"Arrived on site to inspect unit for leaking when used. Upon inspection found the unit filled and washed for a good 10 min with no leak, drained and checked for any issues. No issues found. Repositioned float switch. Complete"

Arrived on site to diagnose a dryer that is taking too long to dry. Found external venting clogged preventing airflow through unit. Advised homeowner on findings and venting issue needs to be resolved prior to using unit.

"Arrived on site to inspect unit for not draining water out of the bellow, upon inspection found the drain holes clogged with hair, cleared hair and checked bellow, all functions returned. Complete"

Arrived onsite and found no ice production but good temps. Found valve failure causing ice blockage which broke the fill spout grommet.

Arrived on site and inspected French door refrigerator cooling issues. Confirmed the complaint and found the start device was clicking on and off without starting the compressor. R&R and unit tested as designed. Job complete

Arrived on job for complaints of noise. Found the fan in freezer hitting ice. Pulled cover and found the defrost sensor cutting cycle short. Will need fan kit replaced. After replacement test operation.

"Arrived on site for ice build up. Found ice build up around fan cover,found large gaps between liner and cabinet,removed ice build up added adhesive to liner gaps,checked door seal good."

Arrived on site for a refrigerator that has a torn gasket. Inspected unit and work area. Confirmed customers complaint and replaced their right hand side refrigerator gasket. Adjusted the gasket to form a seal all the way around the unit and did advise the customer to allow the gasket to reform to her liking. I did advise it can take a little bit before the gasket is fully formed to the unit. The unit is now working as designed. Call complete.

"Arrived on site for no water or ice. Tested water dispenser no water,removed filter good water flow,installed filter no water. Installed filter customer provided good water flow.

Arrived onsite and found unit would spin for about 3 minutes once. After which any attempt to spin cycle was still and eventually threw an f25.

"Arrived on site for washer getting random door lock error of F5-E2. Performed diagnostics mode and verified fault code. Ran test cycle and tested door lock several times. Found lock continues to lock. Inspected wire harness connection from latch to control and found no issues. Followed tech sheet process for error code and replaced door latch. Performed diagnostics mode and tested latch. All tested good, no water leaks detected. Spoke with customer on service performed."

"Arrived on site to inspect unit for not igniting or staying on, upon inspection found the unit did ignite but the gas is disminished immediately. Customer must have installer out to fix gas issues. Complete"

"Arrived on site for no cool. Removed compressor cover found no traces of dye in compressor cover,checked pressures low side reading -20 high side reading 90. Removed evaporator cover found no frost formation or dye on evaporator,called tech support per tech support correct repair done with evaporator and dye drier

Arrived on site for display rolling random numbers and flashing . Checked all connections. Passed continuity test. Receiving proper DC voltage to UI. Replaced main control . Ran diagnostics all checked normal . Unit is heating properly. No lint build up at time of service . Job complete .

Arrived onsite for the unit releasing left over gunk and some mildew floating up from under the tub and on the clothes. Looked at the unit and customer showed pictures of the left over mildew. Customer said they have just started using the affresh tablets and using what they can to keep the unit clean. Took the agitator off the unit and saw that the agitator needed to be cleaned and under the agitator as well. Parts were cleared by the customer. Put unit back together. No issues at this time. Job complete

Arrived on site for Replace the carbon air filters--CUSTOMER WANTS THE WHOLE UNIT LOOKED AT TOO. Replace the carbon air filters. Customer had carbon filters on hand to install. Fastened one carbon filter to left side and it fit as designed. Customer wanted to install right side once they saw me do it. Both carbon filters are now in place. Once carbon filters were installed we tested the vent hood. Fan sounds normal to customer. Tested on all three speeds. Vent hood operating as designed. LEDS light up as designed. All functions are normal. Reinstalled customers grease filters. Job completed.

"Arrived on site for refrigerator not cooling and ice maker leaking water. Customer stated that door was left open and caused not cooling. Unit is cooling as designed. Cycled ice maker and found leaking at ice maker mold. When need to replace ice maker assembly to repair. Found no ETA on ice maker. .; ordrng 1 W10889233 (IM)"

Arrived onsite for range with oven door glass issues. Upon inspection I found the inner glass panel had fallen down leaving a gap between the glass and liner. I disassembled the door and made sure everything was lined up correctly. After installing the door I found the outer panel is loose so I disassembled again. I was not able to figure why the glass is not securing tightly together but there are pieces of the frames that look warped. I am ordering parts for the door to return and complete the repair. Office to R/S due to part availability. ; ordrng 1 W11249559 (Glass outer) and 1 WP9761357 (Retainer) and 1 WP9761344 (Liner) and 1 WPW10316950 (Frame) and 1 W11178521 (Badge)

"Arrived on site to inspect refrigerator ice maker not working and unit making loud noise. Upon further inspection, I found ice in the bin and customer advised that the ice maker arm is missing and it wont stop making ice. I tested the ice maker and it is operating as designed and the sensor arm is present and functioning. I placed the unit in diagnostics and tested the compressor and found the noise to be the condenser coils vibrating on the support bars underneath. I adjusted the bars and leveled the unit and the noise has stopped. No water leaks observed during service, job completed."

Arrived onsite for complaint of not drying well. Customer advised that only one hour wash had been used. Advised customer that heat dry feature was not an active feature on the one hour wash option. Instructed customer on best use and care guidelines for good wash and drying performance. All checks good.

"Arrived onsite for unit not spinning the clothes out. Looked at the unit and noticed that the unit wouldn?t not spin but motor and and belt are all working correctly. Upon further inspection, found that the transmission has leaked out oil. Need to replace transmission and thrust bearing kit.

"Arrived on site for door issues found mullion heater not entering housing correctly and loose handles. Tightened set screws reinstalled handles checked door operation good,raised mullion heater.

Arrived on job for complaints of motor not running. Found the motor damaged. After replacement test operation.

"Arrived on site for a freezer that is not sealing properly. Inspected unit and work area. Found major frost buildup on the upper front portion of the freezer. Had to remove an excessive amount of ice from the control and/or area. Found the issue with the door being warped in the middle and bowing downward. Unit will need a new door for repair. Advise the customer due to the part being oversized and a PSP item. Office will need to contact the customer when parts are made available to reschedule.; ordrng 1 W11233211 (dor-fmd)"

Arrived onsite for refrigerator not dispensing water or making ice. Upon inspection found frozen water reservoir. Thawed line and water dispensing was restored. Ice maker will take time to cycle. Please allow 24 hrs for ice production. Also manually adjusted refrigerator temperature to 39 degrees. If symptoms persist recommend returning with Control and thermistor. No leaks present at this time. Job complete

"Arrived onsite to replace previously diagnosed parts. Replaced gearcase, rotor, stator, clutch and slider. Calibrated unit and tested. Unit is functioning properly. Job complete"

"Arrived on site to inspect range oven flames too high. Upon further inspection, I inspected the cooktop burners and found all burner flames were too high. Tested the bake burner and found its flame is too high as well. I inspected the regulator setting and it is correct sad the customer says theyre supply is NG. I inspected the orifices and found all are incorrect according to the tech sheet. I am ordering all cooktop orifices and orifice holders and a CNOTE-RESEARCH BAKE BURNER ORIFICE #49 and CNOTE-LSO PER CUSTOMER REQUEST/TRAINING. Gas supply to the unit was turned off at the wall for safety.; ordrng 4 WPW10347414 (Lt/rt front orifice)s and 2 WPW10170508 (Left rear orifice)s and 2 WPW10170506 (Right rear orifice)s and 2 CNOTE (SEARCH 49 NG ORIFICE (see photo in SD-QuickPic))s and 1 W11028738 (Left front orifice holder) and 1 W11050487 (Right front orifice holder) and 1 W11162117 (Left rear orifice holder) and 1 W11167099 (Right rear orifice holder)"

Arrived on site to test unit for oven not working. Test unit and found broken bake element. Replaced element . Test unit and unit test good job complete.

"Arrived on site to test unit for no power. Found outlet getting 120v. Found bad fuse, test switches and found bad switch making fuse open.Test unit and unit test good job complete."

"Arrived on site for dishwasher not cleaning dishes. Inspected unit and work area. Performed diagnostics mode and found fault code 7-1 heating circuit interrupted and 4-3 motor fault. Monitored test cycle and found washer not activating. Mead voltage to motor and found failed sump assembly.Removed failed sump and installed new. Performed diagnostics mode and monitored test cycle. All tested good, no water leaks detected.