Near Killeen, TX 76549
Arthur B.
Job Details: 10/30/2018
WASHER WHIRLPOOL WTW4955HW0 Arrived onsite to install new suspension to top load washer from prior visit’s diagnosis. Removed all 4 warm suspension and installed new replacements. Reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78665
Wesley
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site and found shorted icemaker. Unit is now operating as designed, Advised customer on use and care. All checks good."
Near Austin, TX 78729
Wesley
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Arrived on site and found unit defrosted. Replaced drain tube and control per CL. And tested unit. All checks good.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/30/2018
RANGE KITCHENAID KSGG700ESS0 Arrived on site and repaired by replacing blower.
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/30/2018
WINE COOLER WHIRLPOOL WUR50X24EM00 Arrived on site for refrigerator door not shutting. Performed diagnostics and tested for. Found door hitting hinge cover on left side. Added washer to bottom of door. Installed unit and tested opening and closing. All tested good and door is sealing.
Near Burnet, TX 78611
James
Job Details: 10/30/2018
DRYER GE GTD45EASJ2WS Arrived on site and tested operation. Found drum making a scrapping sound. Removed and found both top slides had come loose. Replaced slides and tested operation. Unit working properly. Customer has vinyl vent hose and I instructed her of the fire hazard they have and recommended to replace with s metal vent hose. Job complete
Near Burnet, TX 78611
James
Job Details: 10/30/2018
COOKTOP WHIRLPOOL KICU569XBL00 Arrived on site and installed new module. Tested for proper operation and found unit working properly. Job complete
Near The Hills, TX 78738
Brandon
Job Details: 10/30/2018
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site for customer complaint of door not closing, found hinges were damaged. Ordering hinges. ; ordrng 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)"
Near Pflugerville, TX 78660
Wesley
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and replaced stops and rack and manifold. Unit is now operating as designed.
Near Austin, TX 78738
Brandon
Job Details: 10/30/2018
COOKTOP GE JGP940SEK2SS "Arrived on site for customer complaint of cooktop electrodes sparking constantly. Found faulty switches, ordering switches and spark module. ; ordrng 1 WB13T10046 (module spark) and 1 WB18T10366 (harness switch)"
Near Pflugerville, TX 78660
Wesley
Job Details: 10/30/2018
DRYER WHIRLPOOL WED8900BC Arrived on site and repaired broken catch. Unit is now operating as designed.
Near Hutto, TX 78634
Wesley
Job Details: 10/30/2018
WASHER WHIRLPOOL WTW8500DC2 Arrived on site and installed valve to repair. Unit is now operating as designed. All checks good.
Near Hutto, TX 78634
Wesley
Job Details: 10/30/2018
MICROWAVE WHIRLPOOL WMH31017FS Arrived on site and replaced interlocks and switches and advised customer on bulb replacement. Just found bad switch causing flickering.
Near The Hills, TX 78738
Brandon
Job Details: 10/30/2018
REFRIGERATOR KITCHENAID KBFN502EBS02 "Arrived on site for customer complaint of freezer being to warm. Put unit into diagnostic mode, found fans and compressor to be good, found sealed system issue. Ordering compressor, evaporators, and access valves. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (SS TECH) and 1 Tj90sf8404 (VALVE) and 1 W10552972 (evaporator) and 1 W10704381 (drier-tube) and 1 W10832994 (compressor) and 1 W10915406 (evaporator)"
Near Austin, TX 78738
Brandon
Job Details: 10/30/2018
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for customer complaint of lights not working, I replaced light modules and inverter, no change, ordering main inverter and controls with wire harness. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10565852 (harns-wire) and 1 W10721030 (invrtr-box) and 1 W10739408 (cntrl-elec) and 1 W10776331 (cntrl-elec)"
Near Austin, TX 78746
Kevin
Job Details: 10/30/2018
MICROWAVE KITCHENAID KHMS2040BBL0 "Arrived on site and inspected microwave and found customer is experiencing door open/close error code. Could not duplicate air during service call but switch assemblies may be needed in order to correct issue. W11182140, W11182141, $39.37 each total labor MW250 $169.99. Customer will contact office if they wish to continue with repair.Job complete."
Near Killeen, TX 76543
Arthur B.
Job Details: 10/30/2018
DRYER WHIRLPOOL LE7800XSW1 Arrived onsite for customer complaint of dryer not heating properly. Tested unit and found no air moving out of vent. Removed back cover and found vent tube full of lint. Removed all lint and reassembled. Tested unit. U it now circulates properly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Johnson City, TX 78636
Brandon
Job Details: 10/30/2018
DRYER SAMSUNG dv45h6300eg/a3 "Arrived on site for customer complaint of loud loose, found idler pulley was bad, ordering idler pulley. ; ordrng 1 DC93-00634A (IDLER PULLEY )"
Near Killeen, TX 76541
Arthur B.
Job Details: 10/30/2018
WASHER MAYTAG MVWC565FW1 Arrived onsite for customer complaint of top load washer not filling up properly. Ran diagnostics and found no error codes. Called WPL Techline Sterling SR#7723300013and advised to check other settings and pressure hose. He also advised that normal setting is the most “Energy Efficient” cycle on the unit. By checking other cycles will show that unit is filling properly. Tested unit and found unit is working as designed. No other issues found. All water connections were dry at time of service.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/30/2018
WASHER WHIRLPOOL CAE2743BQ0 "Arrived on site to install previous diagnosed part. Found key to service box is wrong key. Went to office to report. She stated that was only key for washer. Attempted again, found incorrect key. Went t back to office and they had found correct key. Gained access to lock box. Removed failed key chute and installed new. Tested unit, all tested good. Went back to office to turn in keys and $10 coins. All tested good, no water leaks present. Paid in full on previous visit."
Near Canyon Lake, TX 78133
Diego G.
Job Details: 10/30/2018
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site. Checked for noise issues. Found freezer Evaporator frosted over. Ran defrost heater in freezer was able to kick heater on. Found UI Bad creating frost buildup and freezer. Will need UI and evap assy to repair unit. Reschedule for 11/05/18 ; ordrng 1 W10894103 (UI)
Near Canyon Lake, TX 78133
Diego G.
Job Details: 10/30/2018
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site. Checked for noise issues. Found freezer Evaporator frosted over. Ran defrost heater in freezer was able to kick heater on. Found UI Bad creating frost buildup and freezer. Will need UI and evap assy to repair unit. Reschedule for 11/05/18 ; ordrng 1 W10894103 (UI)
Near Canyon Lake, TX 78133
Diego G.
Job Details: 10/30/2018
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site. Checked for noise issues. Found freezer Evaporator frosted over. Ran defrost heater in freezer was able to kick heater on. Found UI Bad creating frost buildup and freezer. Will need UI and evap assy to repair unit. Reschedule for 11/05/18 ; ordrng 1 W10894103 (UI)
Near Leander, TX 78641
Jonathan S
Job Details: 10/30/2018
RANGE WHIRLPOOL WFE530C0ES0 Arrived on site for range oven not shutting off. Customer stated that she woke up in middle of night and control showed unit was off and temperature in oven was above 400°. She stated that oven had came on by it self. Called tech support and spoke with Chris (SR7723301225). He stated that both relays on control would had to make contact for failure to happen. Chris stated to replace control. Tested heating element at 24 ohms. Tested out and found correct. Removed control and installed new. Was not able to recreate failure. All tested good at time of service.
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site to install previous diagnosed parts. Gained access to hinges. Removed springs and installed pads. Installed springs and tested door operation. All tested good, no water leaks present."
Near Burnet, TX 78611
James
Job Details: 10/30/2018
ICE MACHINE KITCHENAID KUIC18NNZS0 Arrived on site and tested operation. Customer stated that he pushed the unit back and it began leaking. He also stated that the ice production stopped as well. Found filter to be clogged and not allowing proper water flow to reservoir. Customer had new filter and installed. Water now flowing properly into reservoir. Unit working properly and all water connections dry at time of service. Job complete
Near Kingsland, TX 78639
James
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRF535SWHB00 Arrived on site and installed new door and gasket. Leveled unit to address uneven doors. Found door still slightly uneven due to low spot in floor at rear right. Instructed customer of finding. Unit working properly. Job complete
Near Horseshoe Bay, TX 78657
James
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site and tested operation. Found evaporator fan not running. Found proper voltage to fan. Installed new fan motor and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Georgetown, TX 78626
Thomas L.
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site for Noisey operation. Found fresh food section at 36 and freezer at -1 degrees. Found fresh food evaporator is full of ice. Customer will defrost unit so we can service it. Customer will defrost unit. Customer knows to put tiles on floor. Please see signed waiver.; ordrng 1 W10843055 (cntrl-elec) and 1 WPW10389152 (support)
Near Marble Falls, TX 78654
James
Job Details: 10/30/2018
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site and tested operation. Found fresh food at 31 degrees and food freezing. Tested thermistors and found to be good. Installed new control and tested. Unit working properly. Job complete
Near Burnet, TX 78611
James
Job Details: 10/30/2018
WASHER GE GTW220ACK2WW "Arrived on site and installed new transmission, fastener kit, clutch, pulley, belt, actuator, and spring. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete"
Near Lampasas, TX 76550
Steve C.
Job Details: 10/30/2018
WASHER ROPER RTW4640YQ1 Arrived on site for the unit is making noise. Customer advised the unit is making a loud banging noise and goes off balance. Found the suspension rods are weak. Unit will need a new suspension rods and all water connections were dry at the time of service.; ordrng 1 W10780048 (suspension)
Near Salado, TX 76571
Jerry C.
Job Details: 10/30/2018
DISHWASHER GE GDF570SGJ2BB "GDF570SGJ2BB Arrived to inspect spray arm off. I found the middle spray arm assembly had dislodged from the upper rack. The assembly was not damaged and I was able to securely reattach it. Operational test good, no leaks observed during service."
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/30/2018
COOKTOP JENN-AIR JGCP536WP01 Arrived on site for right front burner not working again. Found that if you wiggle the shaft which wiggles the switch the igniter will work at times. Unit will need a new switch harness.Due to part availability office schedule return date.; ordrng 1 W10116174 (harns-wire)
Near West Lake Hills, TX 78746
Kevin
Job Details: 10/30/2018
WASHER WHIRLPOOL MHW8000AW0 "Arrived on site and replaced drain pump hose found leaking on previous visit, ran an diagostic cycle and leaks has stopped. No water leaks from comnections at time of service. Job complete, collected remaining balance."
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/30/2018
OVEN JENN-AIR JMW3430HP00 Arrived on site to replace Console due to A stock keypad. Install new console. The new console will not go through the set up steps properly. Will need a new console. I am requesting a second person as it may have to come out of the wall and I could not get it more than an inch forward on my own. 11 is approximately 1 inch from a built-in refrigerator that could possibly get damaged. Office will reschedule; ordrng 1 2MANJOB and 1 W11236885 (CONSOLE)
Near , TX 78744
Kevin
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site and found left side of refrigerator Door is drooping and entire refrigerator will rock back-and-forth and it’s not level. Corrected left hand roller wheel height And refrigerator is now level. No water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78130
Robert
Job Details: 10/30/2018
DRYER MAYTAG MED5500FC0 Arrived on job for complaints of not drying. Found heater only getting half coverage replaced heater and test air flow. Recommend customer also get vent checked some blockage.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/30/2018
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for oven not having power. Performed diagnostics and gained access to thermal fuse and found open. Customer stated that oven when out with temperatures at 450°. Tested fan motor and found within range. Found door seal worn out and allowing heat escape . Will return with motor on hand if needed. Schedule return Monday the 5th. Customer requested AM appointment for return. Left breaker off to oven.; ordrng 1 SEENOTE (REQ AM) and 1 W10861504 (FAN) and 1 WPW10282960 (GASKET) and 1 WPW10545255 (FUSE)
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/30/2018
MICROWAVE WHIRLPOOL AMV2307PFB "Arrived on s the for door switch replacement, R&R top and bottom interlock and tested good."
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/30/2018
DISHWASHER MAYTAG MDBH955AWS "Arrived on site for replacement of pre diag parts, R&R control and control board, and wheels and tests good, no leaks on site"
Near Austin, TX 78730
Luis
Job Details: 10/30/2018
REFRIGERATOR GE TFS25PPBGBS "DIFFERNET ISSUE FROM BURNED OUT DEFROST HEATER. Arrived on site for no cool. Lights on unit not powering on, diagnosed failed thermostat hit thermostat unit powered on diagnosed unit will need thermostat control part is discontinued will need to notify AHS of discontinued part; ordrng 1 WR9X599 (THERMOSTAT DISCONTINUED )"
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Arrived back on site for too cold complaints, found RF at 30* control was on lowest setting, added permagum to vent. Reset to recommend setting."
Near Austin, TX 78741
Leonardo
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDF520PADB7 Arrived on site to test unit for unit not heating. Test unit and found heating element opened. Replaced element test unit and unit test good job complete
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/30/2018
DRYER WHIRLPOOL WED8200YW0 "arrived on site for nosiey dryer found belt and pulley sieved, R&R repair kit and tests good."
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/30/2018
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site for knob drop off as asked by customer, called customer and left VM stated I left the knobs in mailbox. And to call for any questions."
Near Killeen, TX 76542
Arthur B.
Job Details: 10/30/2018
WASHER WHIRLPOOL WTW8040DW0 "Arrived onsite for customer complaint of top load washer getting off balance on heavier loads. Found customer is loading properly. Call Techline Austin SR#7723302301and advise to inspect inner wash basket for wobble. Found small wobble. Advised of findings. Ordering inner basket,washplate, and gearcase to complete repair. OF R/S once authorization is given for parts. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W10775188 (washplate) and 1 W10811956 (drum assy) and 1 W10811960 (spin basket)"
Near New Braunfels, TX 78130
Robert
Job Details: 10/30/2018
WASHER WHIRLPOOL WTW7000DW2 Arrived on job for complaints of LF code. Confirmed water flow low on hot water. Replaced housing and test. No leaks detected
Near Killeen, TX 76542
Arthur B.
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Arrived onsite for customer complaint of water not dispensing from front. Removed water line in cabinet and found water froze up in line. Was able to clear line. Reinstalled water line. Tested unit. Found water now dispenses. Customer also stated that ice clumps in bin and not stops making ice. Found icemaker elver not clicking to shut off. Ordering icemaker. R/S for Thursday 11/01. All water connections were dry at time of service; ordrng 1 W10882923 (icemaker)
Near New Braunfels, TX 78130
Robert
Job Details: 10/30/2018
MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on job for complaints of code in sensor cook. Confirmed code and replaced sensor. After replacement of part test sensor cook .
Near Austin, TX 78732
Cliff
Job Details: 10/30/2018
DISHWASHER GE GSD4260J00SS "Arrived on site to diagnose a dishwasher that is not draining. Found drain solenoid weak and not operating consistently. Solenoid will need to be replaced to complete repairs. Office will need to set return date due to part availability.; ordrng 1 WD21X10060 (solenoid,pump)"
Near New Braunfels, TX 78130
Robert
Job Details: 10/30/2018
VENTHOOD UNKNOWN UXT5230BDS1 Arrived on job to replace mot lights and control. After replacement of lights and motor test hood. Operation normal
Near New Braunfels, TX 78130
Robert
Job Details: 10/30/2018
RANGE WHIRLPOOL WFC150M0EW1 Arrived on job for complaints of no power. Found terminal block damaged. Replaced terminal block and test. Operation normal.
Near Lakeway, TX 78734
Cliff
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL KDTE504DSS0 Arrived on site to diagnose a dishwasher with indicator lights not working. Found wash status light shorted out. Replaced control panel due to shorted LED light. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78723
Scott
Job Details: 10/30/2018
WASHER WHIRLPOOL WTW7000DW0 Arrived on site for washer leaking . Looks like leak was in wall . Quik pic of damage . Checked unit out and couldn’t find any fault with washer . Claims adjuster has already signed off for a plumber to fix pipes . Job complete
Near Austin, TX 78701
Joseph C.
Job Details: 10/30/2018
WASHER WHIRLPOOL MHW8000AG0 "Arrived on site for “leaking unit” complaint. Inspected unit and found flowmeter fractured. Ordering new flowmeter. Return for repairs on 11/02. No other leaks detected, at time of service. (FL350/MT400/REPEAT CUSTOMER). Service fee paid.; ordrng 1 WPW10110225 (flowmeter)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/30/2018
WASHER MAYTAG MVWB865GW0
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/30/2018
ICE MACHINE KITCHENAID KUIA18PNLS4 Arrived on site for no ice conditions. Found that the unit recirculation pump has failed. Found that the control board is killing power to the compressor randomly. All water connections were dry. Will need office to obtain authorization to do repairs.; ordrng 1 COSTAPPROVALNEEDED and 1 WP2304016 (cntrl-elec)
Near Wimberley, TX 78676
Brandon
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL GAFZ21XXRK02 "Arrived on site for customer complaint of unit leaking into bottom section. Found unit wasn’t draining properly during defrost, could not find clog in drain line at back of unit, instructed customer to defrost unit. Customer will call us if problem continues. Collected service fee on check"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 10/30/2018
DRYER MAYTAG PYET244AYW "Arrived on site. Replaced motor, blower wheel, T-Stat and clamp. Cycled unit and tested, all functions tested OK. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 10/30/2018
DRYER MAYTAG PYET244AYW "Arrived on site. Replaced motor, blower wheel, T-Stat and clamp. Cycled unit and tested, all functions tested OK. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 10/30/2018
DRYER MAYTAG PYET244AYW "Arrived on site. Replaced motor, blower wheel, T-Stat and clamp. Cycled unit and tested, all functions tested OK. Job complete"
Near Kempner, TX 76539
Steve C.
Job Details: 10/30/2018
MICROWAVE HOTPOINT RVM1535DM2BB Arrived on site for the unit will not turn on. Customer advise the unit turn off after a storm. Tested the unit and found 123 volts to the unit. Unit will need a new control and fuse. ; ordrng 1 WB27X10388 (fuse) and 1 WB27X10828 (asm p.c.b)
Near Kempner, TX 76539
Steve C.
Job Details: 10/30/2018
MICROWAVE WHIRLPOOL MH1160XSY0 "Arrived on site for the unit is not heating. Tested the unit with a cup of water and the magnetron makes a rattling sound and there is a electrical burnt smell. Found the diode is burnt and needs replacement. Unit will also need a new capacitor and magnetron. Will need to get autho and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 W10138796 (diode, hv)"
Near , TX 78628
Thomas L.
Job Details: 10/30/2018
OVEN WHIRLPOOL KOSE500ESS02 Arrived on site for rack not working properly and improper temperatures. Found that the adjustable Sliding-rack was not installed properly. Reinstalled and The rack works properly. Tested temperatures and they were correct. The customer and I discussed preheat times.
Near Killeen, TX 76549
Steve C.
Job Details: 10/30/2018
OVEN FRIGIDAIRE FEF316ASA Arrived on site to replace all the parts order from previous. Replaced all parts and tested unit found the left rear switch knob deteriorated. Want me to order a new knob for the left rear switch. Will need to get authorization.; ordrng 1 316123304 (knob) and 1 CNOTE (AUTHO)
Near Lakeway, TX 78734
Cliff
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRX735SDHW00 Arrived on site to install guide rails for refrigerator shelves. Replaced rail and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78734
Cliff
Job Details: 10/30/2018
DISHWASHER JENN-AIR JDB1250AWS Arrived on site to diagnose a dishwasher that is not responding to controls. Tested unit and found control panel failed and no cycle buttons functional. Homeowner had new panels to be installed. Replaced panel that New one homeowner provided. Tested unit found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78734
Cliff
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL ED5VHEXVB00 Arrived on site to diagnose the refrigerator with an icemaker that is leaking. Found icemaker leaking from mold due to faulty icemaker. Replaced ice maker assembly and tested unit. Found all is now working properly and no leaks were found at time of service.
Near Austin, TX 78732
Cliff
Job Details: 10/30/2018
DRYER MAYTAG MED3500FW1 Arrived on site to diagnose a dryer that is not heated. Tested unit and found dryer only receiving 120 V from outlet which is half of required voltage. Homeowner will need electrician to correct voltage issue before further diagnosis to be made on dryer. No further repairs to be done at this time.
Near Austin, TX 78732
Cliff
Job Details: 10/30/2018
REFRIGERATOR KITCHENAID KFIS25XVMS0 Arrived on site to diagnose a refrigerator making abnormal noise. Found piece of paper taped to rear of unit which is causing flapping/knocking noise. Removed paper and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78703
Leonardo
Job Details: 10/30/2018
DISHWASHER JENN-AIR JDB8700AWP1 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Will need new sump and motor wpw10455260
Near Austin, TX 78758
Lou
Job Details: 10/30/2018
DRYER WHIRLPOOL WED5000DW2 "arrived on site to inspect dryer not operating. Upon further inspection, using my multimeter, I checked the outlet for voltage and it showed less than 240 volts. I plugged the unit back in and checked voltage at the terminal block and found 120 volts. I checked the breaker and found it to be tripped so I turned it off then turned it back on and tested the unit and the unit operated as designed. I verified ohms to the fuse, element and cutoffs. The unit is heating properly also. No lint observed during service, job completed."
Near Georgetown, TX 78626
Thomas L.
Job Details: 10/30/2018
MICROWAVE JENN-AIR JMC9158BAB Arrived on site for unit not powering up. Found unit had a defective fuse and capacitor. Replaced and unit tested properly. Customer will move unit from garage to house.
Near Austin, TX 78756
Leonardo
Job Details: 10/30/2018
COOKTOP JENN-AIR JGC1536BS00 Arrived on site to test unit for gas smell coming from regulator. Found smell coming from regulator connection. Advised customer to call builder and have the install in people come install regulator due to a fitting they added to make unit work. Ordering regulator rescheduled for Friday 11/2 will need to just drop part off ; ordrng 1 WPW10569189 (REGULATOR )
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrive do. Site for drying complaints, heated tested good, tco tested good, found control not send voltage to heater, needs new control.; ordrng 1 W11131683 (CONTROL)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDT790SLYM1 Arrived on site or unit leaking water. Tested unit and found that the main wash pump was leaking. Replaced main wash pump and tested all operations are now normal. Water connections or noun dry.
Near Austin, TX 78723
Joseph C.
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for “dispenser not dispensing rinseaid” complaint. Per my previous diagnosis, while attempting to remove and replace dispenser, found part that was given to me to be used and in open box. Will need to reorder for new part. Return for repairs on 11/05.; ordrng 1 WPW10671905 (dispenser)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/30/2018
REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site for no cool condition. Found voltage into controls but not out two main components. Replace controls and unit started up properly. This unit is not hooked up to water.
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/30/2018
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to check unit for water leaks. Found a water leak at the left side of the tub gasket. Replace gasket and all water connections are now dry.
Near Austin, TX 78726
Lou
Job Details: 10/30/2018
REFRIGERATOR/TOP UNKNOWN HRQ16N3BGS "arrived on site to inspect refrigerator not cooling in both compartments. Upon further inspection, using my multimeter, I placed my thermal lead inside the rc section and my temp reading was 69 degrees. I did the same for the fc section ad my reading was 67 degrees. I removed the back cover to expose the compressor and felt the compressor. It was ice cold as were all of the lines. I verified ohms to the compressor and checked voltage to the inverter ad from the inverter. I got 124 volts to the inverter, but was getting odd readings coming from the inverter. Both the Evap fan ad condenser fan are working; however, I am ordering both due to history of failing. I am ordering the main control board and inverter board. The office is to schedule return service due to parts being out of stock. No water lines connected to this unit. ; ordrng 1 WR55X28427 (MAIN CONTROL ) and 1 WR60X28408 (EVAP FAN) and 1 WR60X28421 (FAN) and 1 WR87X28475 (INVERTER)"
Near Austin, TX 78731
Luis
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS00 Arrived on site for loud noise in freezer. Diagnosed freezer not defrosting. Unit not defrosting in diagnostics power to heater diagnosed failed thermistor. Defrosted freezer evaporator replaced fan assembly that includes thermistors. Powered unit on found unit would power cycle off on its own. Ran hard reset unit powered on and started working. Advised customer if issue continues will need main control. Fan assembly
Near Austin, TX 78731
Luis
Job Details: 10/30/2018
REFRIGERATOR KITCHENAID KSSC42QVS02 "Arrived on site for dispenser ice door not closing. Replaced broken motor assembly,ice door and icemaker cover tested ice chute door motor operation unit working as designed."
Near Austin, TX 78726
Lou
Job Details: 10/30/2018
ICE MACHINE KITCHENAID KUIA18PNLS11 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the level sensor and tested. The unit is still showing the on/off LED and the clean/reset LED. Placed the unit in diagnostics and tested in hopes of clearing the clean LED, but it did not clear. While in diagnostics, I found that the reservoir was spilling over due to too much water and the UI was not responding. I am ordering the water valve and UI and scheduled return service for 11/02/18. No water leaks observed during service.; ordrng 1 WP2304122 (switch) and 1 WPW10217917 (valve)"
Near Buda, TX 78610
Kevin
Job Details: 10/30/2018
VENTHOOD WHIRLPOOL UXT4030ADS "Arrived on site and inspected vent hood and found motor is not spinning properly and propeller is crooked. Replaced motor and it is now able to hold a piece of paper against the filter on both speeds. Customer is also experiencing condensation overnight, spoke with techline 7723307078 This is due to the vent through the home itself not the vent hood motor. If customer continues to experience conization builder will need to be contacted for a solution. Job complete"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/30/2018
DRYER WHIRLPOOL WED8000DW3 "Arrived on site for dryer panel flickering when in use. Per diagnostics mode, no error codes. Found voltage leakage in UI. Removed failed UI and tested. All tested good."
Near Leander, TX 78641
Paul
Job Details: 10/30/2018
REFRIGERATOR MAYTAG MFI2570FEZ04 Arrived onsite for the refrigerator with a no ice condition. I found no voltage to the icemaker. I found no voltage out of the HV control P3 violet wire to N. Need to replace the HV control to complete service. Ordering W11043763 CNTRL-ELEC. RS for Fri 11/2.; ordrng 1 W11043763 (CNTRL-ELEC)
Near Austin, TX 78736
Luis
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for broken wires in freezer door insulation. Removed faulty freezer door installed new freezer door
Near Austin, TX 78746
Luis
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL MFT2574DEH00 "Arrived on site for no cool. Found unit not going through a defrost ran diagnostics control reading defrost open, diagnosed faulty control and thermostat Defrosted evaporator,replaced fan assembly that includes thermistor and defrost thermo. Reassembled freezer compartment replaced main control powered unit on ran diagnostics all test passed."
Near Cedar Park, TX 78613
Paul
Job Details: 10/30/2018
COOKTOP GE PGP953SET1SS Arrived onsite for the cooktop with the child lock on and buzzing when the burner valves are turned on. I found the switch on the child lock stuck closed. Need to replace the switch to complete service. Ordering C-NOTES & WB18X25574 RANGE SWITCH HARNESS. ; ordrng 1 C-NOTES (OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT. GE’s WEBSITE WAS DOWN AT THE TIME OF SERVICE.) and 1 WB18X25574 (RANGE SWITCH HARNESS)
Near Lago Vista, TX 78645
Paul
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the door UI and ran service test 40. I found the unit working as designed. I tested the ice and water dispenser. I found them working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78736
Luis
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site for faulty pantry ui,removed cover assembly that includes ui. Installed new cover assembly powered unit on tested pantry ui,unit working as designed"
Near Austin, TX 78739
Luis
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for no ice,ran diagnostics ice box fan powered on ran icemaker test error E2 icemaker lost position. During normal operation ice box fan not sending correct air flow to icemaker housing diagnosed unit will need icemaker,ice box fan and main control. Installed new icemaker,ice box fan and main control powered unit on unit working as designed."
Near Nolanville, TX 76559
Arthur B.
Job Details: 10/30/2018
MICROWAVE WHIRLPOOL RMC305PVS01 "Arrived onsite for customer complaint of wall microwave not heating. Tested unit microwave light and found no lights illuminated. Found magnetron faulty. P&L are as follows; W10245183 (Magnetron) Uninstalled unit and removed RH panel. Removed faulty magnetron. Installed new replacement. Reassembled and tested unit with 1 cup of water @ 2mins. Water was boiling. No other issues found."
Near Nolanville, TX 76559
Arthur B.
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDT710PAHW1 "Arrived onsite for customer complaint of oven power coming to dishwasher. Removed toe plate and checked junction box. Found no power coming to unit. When ,one hard wire, unit came on. Found hard wiring in house is faulty. Customer will have checked. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78753
Scott
Job Details: 10/30/2018
RANGE WHIRLPOOL WFG320M0BW2 Arrived on site for oven not getting hot enough . Found safety flip missing in regulator & sensor not ohming properly . Replaced sensor . Ordering reg. No gas leaks detected at time of service . Return 11/5; ordrng 1 W10638126 (REGULATOR )
Near , TX 78653
Joseph C.
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site for “leaking water line, in back” complaint. Inspected unit and found ice maker line, from valve to icemaker, has been damaged by unit being pushed into unit’s wall plug, plugged into wall socket. Removed and replaced damaged water line and fitting. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Shut off power and water(new home)."
Near New Braunfels, TX 78132
Robert
Job Details: 10/30/2018
REFRIGERATOR JENN-AIR JFC2290REM00 Arrived on job for complaints of door not aligned. Adjust level feet until door alignment correct. No leaks detected at time of service
Near San Marcos, TX 78666
Robert
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job to replace gasket and vent. After replacement test washer for leaks.
Near Kyle, TX 78640
Robert
Job Details: 10/30/2018
REFRIGERATOR GE CFSP5RKBBSS Arrived on job to replace control. After replacement main control test unit. Operation normal.