Arrived on site to replace sump and motor. Replaced part test unit and unit test good job complete.

"Arrived onsite for refrigerator freezer food in RC. Ran test on thermistors and found thermistor reading 18 degrees and 60 degrees when actually temps are 0 and 37. Will need to order and replace freezer and refrigerator thermistor..; ordrng 1 W10316760 (thermistor) and 1 WPW10384183 (thermistor)"

"Arrived on site for ticking noise and freezing in fresh food. Found warning label on power cord hitting wall adjusted power cord,found unit freezing in fresh food adjusted damper gaskets replaced fresh food thermistor. ; used 1 Wpw10316760 (Thermistor) from stock"

"Arrived on site to inspect dishwasher not getting water; not dissolving the detergent and shutting down during cycle. Upon further inspection, I placed the unit in diagnostics and tested. Unit is operating as designed. I retested 2 more times and it continued to operate as designed. I found some grease like substance on the motor. I contacted Frigidaire techline and advised of my findings. They advised that since the problem cant be duplicated, theres no repairs to be made. I mentioned the grease on the motor and was advised that the motor could potentially be going bad, but dont know for sure unless it goes bad while testing.No water leaks observed during service, job completed."

Arrived onsite for dishwasher not washing dishes. Upon inspection I found the motor barely pushing water and the top spray arm is not operating. I found the heating element is not engaging as designed and I can see white residue built up on the element. I accessed and replaced the motor assembly as well as the heating element. I tested the unit and it is now washing and working as designed with no leaks detected during time of service. Job complete.

"Contacted homeowner to verify failure and ui is giving stuck key error. As part is out of stock, I am ordering it so job is completed in 1 trip. Office to set return appointment.); ordrng 1 W11236888 (Ui)"

"Arrived on site to test unit for loud noise while operating vent hood. Found power cord was rubbing on blower wheel. Zip tied wires away from wheel, tested unit, unit works good. Verified with home owner unit is now operating as designed. Job complete."

Arrived on site for fridge leaking . Found supply line not installed into fill spout in back of unit as well as no clamp. Replaced clamp and spout from kit . Ran fill and harvest . All checked normal. No water leaks detected at time of service. Job complete.

Arrived onsite and found door misaligned. Installed new door and and aligned frame. Unit is now operating as designed. All checks good.

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit control and tested. Unit is now operating as designed. Job Completed.

"Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in rc evaporator due to miscommunication between sensors and controls.

Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested the unit. No issues at this time. Job complete

"Arrived on site to install previously diagnosed and ordered part. Due to the control failure, I removed and replaced the main control and tested. Unit is operating as designed. No water leaks observed during service.

Arrived onsite for refrigerator with cracked crisper drawer. I confirmed the drawer face is cracked. I replaced the drawer and the customer brought to my attention that the RC door is dented (see SD quick pic)

Arrived on site for no ice and ice build up. Icemaker working correctly found freezer door gears out of alignment to slides causing door not to close correctly. Realigned gears to slides checked door seal good.

"Arrived on site to inspect unit for leaking water and causing damage, upon inspection found the unit was leaking from evap pan onto floor, will need to order drain pan and extension, returning with valve just in case. Office to reschedule ; ordrng 1 W10655367 (Pan) and 1 W10622099 (Drain tube)"

Arrived on site to test unit for unit not heating. Test unit and found bad diode. Replaced diode Test unit and unit test good job complete. ; used 1 W11256462 ( Diode) from stock

"Arrived on site to inspect unit for a broken handle and grille. Upon inspection found the handle broken and the grille snapped, ordering grill and replaced handle. Office to reschedule ; ordrng 1 W10450187 (Grille)"

Arrived onsite for double oven not heating in the lower section. Upon inspection I confirmed good resistance of all bake and broil elements. As well as both oven sensors. I found no voltage passing through the relays on the lower control. I replaced the control but still no voltage or heat. I called techline and they directed me to the TOD located behind the lower blower fan. I found the TOD open and not allowing voltage to pass. I replaced the TOD and tested the unit. The unit is working as designed at this time. Job complete. Techlines SR#7731306777.

"Arrived on site to inspect unit for not illuminating the lower lightbulb, upon inspection found the control was shorted due to a electrical malfunctions, checked for burnt wires. Ordering control. Office to reschedule ; ordrng 1 W11221415 (Control)"

"Arrived onsite for the unit not heating and running constantly and possibly a safety issue. Checked for 240v from the wall and voltage was correct. Looked at the terminal block, and found that the white wire was not hooked up properly to the white wire. Corrected wiring. Tested the unit. Unit tested good. No issues at this time. Called safety tech line to let them know of findings. Got sr#7731304106. No issues at this time. Job complete"

"Arrived on site to diagnose warming drawer that is not running. On arrival found voltage at unit, but nothing happening with any dials or buttons. I found the insulation was getting crispy, and when i checked the wiring I found several wires had starting melting to the lid and plastic for the tech sheet holder. Found a couple bubbles in wire as well. Wiring is getting too hot due to a failed harness.

Arrived onsite and installed the drain pump to repair. Unit is now operating as designed. Advised customer on repair.

"Arrived on site inspected refrigerator and found ice box is 20? and freezer is showing 8?, took pictures. Only one batch of ice has been made in the past 24 hours. Test 56 shows E0, Test 15 is good, test 36 is good, test 57 is good, Icemaker is full of water. Spoke with techline and they recommended checking thermistor reading on control board. Thermistor is showing 20k, Techline recommended inspecting Thermistor this reading is correct but overall temperature is still high. Disassembled freezer and found thermistor is encased in an ice ball, removed all ice repositioned Thermistor and took multiple pictures. If this happens again tech line will need to be called again7731303007"

Arrived onsite for unit not making ice. Looked at the ice maker and saw that a pile of ice had built up under the ice maker and blocking the arm. Removed ice and waited to see if the ice maker would?ve dump out the ice in the tray. Ice maker was not working. Replaced ice maker. Ice maker started working and putting water in the tray. No leaks at this time. Job complete

"Arrived on site for ice build up in fresh food and freezer. Found excessive amount of ice build up in freezer,right corner of gasket not sealing found whole bottom section of gasket not sealing and gasket uneven. Removed gasket from door,removed ice build up,heated gasket to remove creases reinstalled gasket remolded gasket checked door seal good. Found cold air migrating around damper with damper door closed added sealer around housing gaps to prevent air from migrating to fresh food with damper door closed"

Arrived onsite to address condensation on the ice box. Upon arrival customer informed they had not been having ice production and were expecting icemaker replaced based on prior diagnosis. Found e3 error code and heater did not activate during harvest. Ordering icemaker replaced. ; ordrng 1 W11483245 (Icemaker)

Arrived on job for complaints of leaks. Found the housing damaged and causing leak. After replacement test operation. No leaks detected at time of service

Arrived onsite for oven door having fallen off. Upon arrival found unit receivers not screwed in at all and had fallen out. Found hinges stuck locked as well. Unlocked hinges for door. Used needle nose to hold new receivers in place and secure with screws. Reinstalled doors and tested. Unit is now operating as designed. Job Completed.

Arrived on site to test unit for unit making noise. Found insulation not in unit correctly. Secured insulation test unit and unit test good job complete.

"Arrived on site to test unit for burning things. Tested at 350, 400, 450 and temps were in range but when preheating to 450 temp exceeded 520. Replaced oven sensor, tested unit, unit works good. Advised customer read owners manual and informed on temp calibration. Job complete."

"Arrived on site for loud noise from inside wine cooler . Found one of fans are failing . Ordering fans if more the one is needed . ; ordrng 2 W10854409 (Fan)s"

"Arrived on site to inspect unit for a error code on conosle, upon inspection found the error code for a stuck key, removed console and found debris in ribbon wire, cleared debris and tested, all functions returned. Complete"

Arrived on site for washer not cleaning clothes. Inspected unit and work area. Per diagnostics mode and checked fault codes. Found error code F7-E6 motor fault. Inspected motor and pulley. Found actuator not connected to cam. Corrected connection and added zip tie to keep in place for temporary repair. Will need to replace actuator. ; ordrng 1 W10721967 (CLUTCH ) and 1 W10913953 (ACTUATOR )

"Arrived on site to inspect refrigerator ice maker overflowing with water and no water being dispensed at water dispenser. Upon further inspection, the customer advised that the water dispenser doesnt work. I removed the recently replaced filter and found it be an after market filter. Placed a filter bypass in the filter head and tested the water dispenser and found the water would dispense then it stopped. Customer advised that the water is turned off at the wall. Turned the water back on and retested and water dispenser is operating as designed. I placed the filter back in the filter head and retested and it continues to operate as designed. I inspected the ice maker and found the fill tube chute full of ice. Removed the ice maker and removed the ice to find a small piece of debris inside the chute that caused the fill tube to collect water and freeze. I placed the ice maker back into place and tested and it is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to follow up on induction cooktop that does not appear to be heating properly. Prior to arrival I had been informed by the customer that the unit is cycling a lot more often and taking longer periods of time to heat and boil water then it had prior to the recent failure. I called and spoke with tech line again to request guidance on how we can proceed with testing. Customer pointed out that things were taking much longer then before, and that when multiple elements were being used it was much slower. Tech line had me check the bottoms of the pots to see if they were concave, and I found one of the pots was a bit more curved then the others. Tech line advised that this causes the modules to overwork and fail. We tested several burners, and ran items with both lower elements running as well as the center element with a different pot. We were able to get items to heat, but it only moves fast if the unit is set to boost. The pots heated on the left side module appear to heat faster then the right, and that unit will constantly cycle if multiple elements are set to boost. After several conversations with tech line reps, these behaviors are considered normal, and not a sign of failure. The tech line directions are to run one element on boost to boil before moving to others and reducing heat once it does, and when multiple elements are running they will share power. If 2+ elements are running the unit seems to run much slower.

"Arrived on site for a washing machine throwing some error codes. Upon arrival the customer stated that when they wash towels it will throw an F9E1 and SUD error codes. However, when she does normal clothes it will run through fine. I put the unit into diagnostics mode and found stored error codes F9E1 for Long Drain, F8E3 for overflow condition, F3E1 for water level sensor error, and F5E2 for door lock error. I cleared the error codes. I then ran a test cycle and it filled as designed, but did have excess suds in the unit. During the drain cycle it ran several minutes to long. I found that the customer uses two additional cleaning agents/fabric softeners that they do not use on regular clothes, but on towels. I gained access to the pressure hose and air trap. I blew threw the hose and found suds. I also found significant gunk build up in the air trap. I cleaned the air trap out and then put it back on the unit. I cleared the suds from the tube. I then ran it through diagnostics and it ran through as designed. I advised the customer to no longer use those soaps, and to run a clean cycle regularly on the unit. I advised her until she runs a clean cycle she may still experience the issue, due to left over suds and soap residue. The unit is working as designed. No leaks observed at the time of service. Call complete."

Arrived onsite for range smell/ odor when in use. Upon arrival unplugged for inspection. Checked entire wiring harness and components. Did not find anything visible. Powered unit and tested. After about 25 minutes there was an odor. Tested elements and pulled hidden element from rear. No visible issues and all components are functioning correctly. At this time cannot trace source of odor and all functions are working properly. Unit is functioning as designed. Job complete

Arrived on site to test unit for unit not draining. Test unit and found blade broken on drain pump. Removed blade test unit and unit test good job complete.

Arrived onsite for dryer making high pitch squeal upon arrival found unit rollers producing squeal. Office to reschedule upon receiving rollers.

"Arrived on site to install previous diagnosed part. Removed failed valve and installed new. Performed diagnostics mode and tested all operations and observed for possible water leaks. All tested good, no water leaks detected."

"Arrived on site to inspect unit for not draining and constant motor sound, upon inspection found water in unit but still draining, replaced drain pump and tested, all water was removed and stopped draining normally. Fins had been broken off of pump. No leaks found. Complete"

(CH) Arrived on site to install previously diagnosed parts. Upon arrival disassembled FC evap cover and replaced the FC evap motor. Reassembled FC evap cover then replaced the control UI and the HV control. Upon replacing all needed parts tested unit to find it operating as designed. Call complete.

"Arrived on site to replace failed ignitor on right rear burner, after replacing, unit tested good."

"Arrived on site for ice build up. Found left corner of freezer gasket not sealing,removed ice build up remolded gasket checked door seal good."

Arrived on site to install previously diagnosed parts. I installed the new control and then tested the unit. I let the unit heat to preheated temps. The unit is now running as designed. Call complete.

Arrived on job to replace previously diagnosed parts. After replacement test operation dishwasher started working properly. No leaks detected at time of service

Arrived on site and inspected washer not agitating. Confirmed the complaint and found the actuator per Service Pointer W11531483. Ordering the actuator to complete the repair. Needs more work Office to schedule return services due to part availability.; ordrng 1 W10913953 (ACTUATOR)

"Arrived on site ,replaced timer . Ran unit for 10 min , timer was advancing . No lint build up at time of service.

"Arrived on site and inspected washer and found actuator arm is out of cam kit ring. Reset actuator and used a tie to hold it in place. it this happens again a new actuator, pressure hose, and control board will be needed to correct the issue. Job complete"

"Arrived on site to diagnose washer that had a small leak and did not fully spin out clothes a couple of times. I checked the unit for errors and found no errors present. I ran a diagnostic cycle and found when the bleach dispenser is sprayed with water, it seems to leak over a tiny bit. When I ran the unit in high speed spin. I could see a slight wobble in the basket at higher rpms. I removed the washplate and found the hub was loose on the gearcase shaft, allowing the basket to tilt slightly. The unit did not sound abnormally noisy, but was slightly louder then average. I did not hear any screeching or grinding. Ordering hub, and also a bleach dispenser to correct the leak if its not due to the vibrations. ordrng 1 W10820039 (Hub kit) and 1 WPW10554110 (Bleach dispenser)"

"Arrived on site and found LED module in freezer is out, after replacing it lighting has also returned to ceiling of fresh food section. No further repair is required at this time, job complete."

"Arrived on site for customer complaint of cooktop and oven not working, found power supply issue, only 120v getting to unit. Instructed customer to have electrician come out.

Arrived onsite for unit not keeping temperatures. Went ahead and replaced the defrost timer. Turned unit back on. No issues at this time. Job complete

Arrived on site to test unit for kickplate not staying on. Found clips ordering new clips office to reschedule. ; ordrng 2 W11318207 (Clip)s

Arrived onsite for unit not making ice. Looked at the ice maker and saw that the ice maker had ice cubes frozen over in the tray. Replaced ice maker. Tested the ice maker. Ice maker tested good. No leaks at this time. Job complete

"Arrived on site and inspected washer and found customer is experiencing lid lock not engaging in the beginning a cycle. At this time the lock is working properly started 2 normal cycles and locked and unlocked it several times in diagnostic. Will need to bring back control board, lock, and lid and replace everything to ensure repair on a second visit.; ordrng 1 W11259006 (Lid) and 1 W10810403 (Latch) and 1 W11162440 (Control board)"

Arrived onsite for dishwasher leaving white residue on dishes. Upon inspection I found no error codes stored in the unit. I ran diagnostics and found that all functions passed and are working as designed including the heater element which had a 8.9 amp draw at start then decreased as the element cooled. I found the unit to be over sudsing and the customer is using pods while having a in home water softener installed. I advised the customer on proper soap usage while on a softener and how it affects cleaning results. No leaks detected during time of service. Job complete.

Arrived on site and inspected dishwasher and found loose connection control board. After resetting it power has returned and dishwasher will complete a diagnostic cycle. Informed apartment maintenance that all cabinetry around dishwasher is crooked and partially broken. Installation of dishwasher is as good as it Can be. Job complete

Arrived on site to diagnose cooktop that customer said is not heating properly on big burner. Ran unit and did not see any visible issues and burner is hot. Checked wiring and found connector slightly loose. Tightened and verified all is working as designed. Call complete.

Arrived on site to diagnose microwave oven combo with screen that freezes. Found touch screen unresponsive. Replaced console with new console and retested. Found unit working properly. Advised customer to connect new console to wifi. Call complete.

Arrived on site for no ice. Found ejector fingers hitting housing adjusted housing away from ejector ran icemaker through a cycle ice dumped and water filled housing.

"Arrived on site to inspect unit for not cooling correctly due to defrost error, upon inspection found the unit had a bad thermistor placement, replaced both thermistors and control per last tech. All functions returned . Complete"

Arrived on site for oven shows error messages E1 and F2. Upon entering found F2 E1 displayed. Inspected junction box area and all wires were connected properly. All connectors pare seated properly to the board. Called tech line and spoke to Drew and he had me place the oven in test mode. Could not replicate the error code in test. Drew suggested we replace the control. The control has already been ordered. Also found the back right counterweight was broken off. Ordering counterweight to return and install to complete the repair along with the new control. SR7731306225; ordrng 1 W11528354 (Control) and 1 W11135752 (Counterweight)

"Arrived on site for dishwasher leaking water. Inspected unit and work area. Found unit leaning forward. Adjusted leveling feet. Performed diagnostics mode and tested operation. Found no signs of leak from underneath unit and toe plate insulation was dry with no water stains, indicator of leaking at door. Found minor signs of suds buildup. Spoke with customer on suds and service performed. All tested good, no water leaks detected."

Arrived on site for garage disposal not operating and making humming noise. Inspected unit and work area. Checked motor and found locked up. Rotated motor to free up. Tested operation and found working as designed.

"Arrived on site for poor wash performance. Found wash motor very weak . Replaced sump and motor parts Ran diagnostics cycle, Ill check it. No water leaks detected at time of service job complete"

Arrived on site for CSI Oven interior has rough spots. Found bottom of oven had crinkles from foil or liner being placed over it. Took picture for sd pics. Used touch up paint pen to fill in the areas where the porcelain was missing where metal was exposed. Explained to customer they should allow it to dry for 4 hours to ensure the new touch up paint adheres properly. Job completed.

Arrived onsite and found incorrect door gasket had been received. Ordering correct door gasket.; ordrng 1 W11456682 (Door gasket)

Arrived on site for refrigerator making a noise and door swinging on its own. There is no excessive noise happening during service call. If this issue continues requested that customer take a video To assist in diagnosis. Described all normal refrigerator sounds. Lifted front feet until door will stay in a position without swinging.

Arrived onsite for ice maker not making ice. Upon arrival found unit was operating as designed. Job Completed.

"Arrived on site to install previously diagnosed parts. I installed the new filter head and verified no cracks were in the lines or fittings. I found everything in good shape. I then activated the valve with the filter head exposed and found with the new head and a new filter, it still dripped and leaked out of the head. The water still did not dispense either, unless I removed the filter. I then changed the filter and found the same issue. I then checked the water pressure at the wall and found it good. I adjusted the pressure and got the water to dispense eventually, but the drip at the housing was still occurring. Regardless of where I set the water pressure the housing dripped. I blew through the filters in the old filter head and found air passing through still. This indicates possible carbon filter issues within the filter. I am finding the unit still running as designed with the filter out. I advised the customer on my findings and to possibly contact WP for an original filter. Call complete. No leaks observed at the end of service."

Arrived on site to test unit for front glass panel trim coming off glass. Found glue not sticking to glass from heat from oven. Ordering new front door glass office to reschedule. ; ordrng 1 W11176456 (Front door glass)

"Arrived on site to inspect unit for not heating normally, upon inspection found the unit was burnt on the left side of the element. Ordering element. Office to reschedule ; ordrng 1 W10441445 (Heater)"

(CH) Arrived on site to install previously diagnosed part. Upon arrival replaced the mullion bar and found the unit operating and sealing as designed. Call complete.

Arrived onsite and repaired ignition problem by replacing burner head left rear burner head. All checks good. Unit is now operating as designed.

Arrived onsite for microwave with light issues. Upon inspection I found the hood light was dead and would not turn on no matter if the bulb was replaced. I accessed the socket and did not see any visible shorts or breaks in the harness. I could not get any voltage to the socket while trying to engage the light. I accessed the control board and found the chipset for the hood lamp had busted or split in 2 which would cause damage the loss of voltage. I am ordering the main control and socket jic to complete the repair. Office to R/S due to part availability. ; ordrng 1 W10849846 (Control)

(CH) Arrived on site for dryer not running. Upon arrival found the unit would operate if I held the door closed indicating a door switch failure.

"Arrived on site to diagnose dryer that was making a rattle when running. Ran unit and moved it around, and heart a metal rattle coming from the bottom. Removed front panel and found the screen housing support bracket had no screw in it and had come loose. Used an extra screw and reattached. Retested unit and verified rattle is gone.

"Arrived on site for an oven that has no power. Inspected unit and work area. The customer advised that the unit does have power but that his touch screen isn?t working properly. Tested the unit and found the outer buttons on the control panel working but the inner screen where you try to bake or access tools would not respond. I called Whirlpool Techline and spoke to Joel SR# 7731299284. He had me check all my connections to the user interface and control board and power cycled the unit. The unit began working as designed. He advised that the issue was with a control glitch and that the customer just needed to power cycle his unit. He advised the customer to get his unit hooked up to Wi-Fi to ensure issues like this did not happen again. The customer advised that he is not hooked up to Wi-Fi and did not know how to set that up. I asked the customer if he wanted me to help him set it up. He advised that he would do it later. I gave him the WiFi care team?s number.

Arrived on job for complaints of no water. Found hose kinked so moved refrigerator and hose to better location.

"Arrived on site to test unit for getting cabinets too hot. Found unit is working as designed. Venting on bottom of unit is getting cabinet, handle and floor warm. Advised customer to have installation company insert given vent deflector. Temps in oven correct. Job complete."

Arrived on site to diagnose an ice machine that is not producing. Found circ pump failed and it will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W11542867 (Pump)

"Arrived back on site to install previously ordered switches. After 1.5 hours of replacing all switches, the unit still gave the DOOR error. I Called WHIRLPOOL TECH LINE and spoke with STEVE SR# 7731308877 after multiple checks, I was told to order the 15 &. 20 amp fuses along with the TOD because I was only getting00.6 at the control from the L1-cabinet. Ordering the needed parts to complete the repair also another AUTHORIZATION. Also 2 Hours are needed to complete the repair ; ordrng 2 M0805102 (15 AMP FUSE)s and 2 M0805101 (20 AMP FUSE)s and 1 4450249 (THERMAL CUT-OUT (FUSE))"

Arrived on site for a Range that had a dented control panel. Inspected unit and work area. The customer advised that it appeared that the console was dented on the left upper hand side. Confirm customers complaint and replace the console . Unit is working as designed. Call complete.

"Arrived on site for a washing machine that?s making a loud sound during spin cycle. Inspected unit and wash area. Customer advised that it doesn?t happen all the way through spin but when it started to drain and spin is when the sound occurs. Ran the unit through a Spin cycle and immediately heard the sound as the drain pump kicked on. Found the unit pushed up against their dryer vent hose and pulled the washer out a few inches. Immediately the sound went away.Ran the unit through several tests by filling, draining, and spinning the unit and the unit is now working as designed. Call complete."

"Arrived on site for the dishwasher that?s flashing an F9 E1 (long drain) error code. Inspected unit and work area. Ran the unit through diagnostics and confirmed the error code. When the unit through an auto test in the unit ran as designed. The customer advised that it does drain but at the end of the cycle, it?ll stop draining and flash that code. Tested voltage going to the drain pump and found proper voltage. For the text sheet, they advised to replace the drain pump due to potential overheating. Replace the drain pump and tested the unit three times with no errors or failures present. I advise the customer to run dishwasher cycle to ensure everything is working properly. Call complete."

(CH) Arrived on site for refrigerator making a grinding noise. Upon arrival confirmed noise with customer. I then gained access to the damper assembly and found that the grinding noise would come when the damper motor would activate. Will need office to reschedule once availability of part is known and repair is authorized.; ordrng 1 WR31X10021 (Dampener assembly kit) and 1 CNote (Need autho before repairs)

Arrived on site for 2/2 on a washer making scraping noise. Confirmed the complaint and found the cam was causing the issue. Used cam from call#306685 to complete the repair. Tested the unit in front of the customers son and unit tested as designed without the scraping noise. JOB COMPLETE ; used 1 W10721967 (Cam) from stock

"Arrived on site 2/2 on a dryer taking 2 loads to dry. Checked Heating element, tumbling and exhaust and exhaust had lint inside of the ventilation tube on the outside. Cleared the buildup and unit temperature was at 155 degrees at the exhaust tube. Customer advised the Rotary cycle signal knob WPW10627711 is broken. Confirmed the complaint and ordered it. Part is PSP so I advised the customers son the office will reschedule return services due to part availability. Needs more work.; ordrng 1 W10627711 (Rotary Signal Switch)"

Arrived on site for a refrigerator that?s not getting the proper temperatures. Inspected unit and work area. Found the evaporator only had four rings a frost and the rest of the evaporator was dry. This would indicate that the unit had a failed compressor or a restriction. Ordering sealed system parts in the office will need to contact the customer about a return date due to parts availability as well as need for authorization for repair. Please schedule for two hours.; ordrng 1 5303305677 (drier/filter) and 1 5304475098 (compressor kit) and 1 W10913906 (coupler)

"Arrived on site and inspected dryer with heating issues. Confirmed the complaint and found the element, cutoff and thermostat were all defective. R&R all and unit tested as designed. Job complete"

"(CH)Arrived on site for dryer not starting a cycle. Upon arrival customer informed us that the dryer ran for a few minutes and began to overheat. Gained access to the thermal fuse and found that it has blown. I also tested the high limit cut off and found that it was shorting out. Ordering the high limit cut off switch. Results from hardware tests: Element 9.5 ohms, high limiter .2ohms, high limit cut off between .1& .0 ohms. Thermal fuse broken and cont. or resistance ; ordrng 1 279973 (Thermal cut off)"

(CH) Arrived on site for refrigerator not making ice. Upon arrival found all icemaker functions working properly but the FC was sitting at 22 degrees. I then took pressure reading during test 40 and found pressures staying consistent at 20 psi and 80 psi throughout all 5 steps. I was then able to find the compressor was failing to pump and suck refrigerant through the system. Office to reschedule for 2 hour sealed system repair and once availability of parts is known. ); ordrng 1 W11025999 (Compressor assembly) and 1 W11109499 (Drier w/o dye) and 1 Nitrogen (Nitrogen) and 1 Oillessequipment (Oilless equipment) and 1 Cnote (Need reschedule 2hr ss repair)

"Arrived on site for a 2/2 on a Dryer not powering on. I ran diagnostics and found there was a stuck key error, which was causing the malfunction. Unit tested as designed. Job complete"

"Arrived on site to install previous diagnosed part. Removed failed ice paddle and installed new. Tested dispenser operation. All tested good, no water leaks detected."

"Arrived on site for customer complaint of unit not dispensing cubed ice, found failed solenoid, I replaced solenoid, unit tested good.

Arrived on site to test unit for unit not turning on. Test unit and found light switch to unit turned off. Turned switch on test unit and unit test good job complete.

"Arrived on site for customer complaint of underneath light never worked since they moved into the house, found failed light bulb. I replaced light bulb, unit tested good."

"Arrived on site to test unit for not washing. Verified motor receiving proper voltage but not engaging. Replaced sump and motor assembly. Tested unit, unit is now washing as designed. No leaks detected. Job complete."