Near Buda, TX 78610
Kevin
Job Details: 11/03/2018
DRYER MAYTAG MEDX655DW1 "Arrived on site and replaced dryer repair kits diagnosed on previous visit, dryer is now operating properly. No lift found during service call, job complete"
Near Austin, TX 78748
Kevin
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL ET1FHTXMQ03 "Arrived on site and found evaporator drain is frozen, after clearing drain use steamer to spray hot water into the drain and it did not back up. Installed heater extension probe onto element. If situation happens again there’s no other parts replacement for adjustments to correct issue. No water leaks from connections at time of service, job complete."
Near Austin, TX 78736
Kevin
Job Details: 11/03/2018
DRYER WHIRLPOOL WGD75HEFW0 "Arrived on site and found error code for no communication from CCU to UI reset cables on the CCU and Will now run properly. Took one picture a dryer temperature at 212°, confirm good airflow to the outside of the garage. Job complete"
Near Austin, TX 78744
Kevin
Job Details: 11/03/2018
DRYER WHIRLPOOL WGD4815EW "Arrived on site and found igniter is lighting but no flame is starting, replaced entire burner assembly and it is now operating properly and heating well. Job complete"
Near , TX 78653
Joseph C.
Job Details: 11/03/2018
FREEZER WHIRLPOOL WRS325SDHZ01 "Arrived on site for “too cold in freezer” complaint. Inspected unit and found damper to have been barely plugged in. Reconnected damper. Door handles were installed backwards. Reinstalled door handles, correctly. Unit was crooked. Adjusted feet, so that doors lined up. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78758
Cliff
Job Details: 11/03/2018
WASHER WHIRLPOOL LCE4332PQ1 Arrived on site to diagnose a washing machine that is not operating. Tested unit and found drain pump shorted out. Replaced drain pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Kyle, TX 78640
Robert
Job Details: 11/03/2018
RANGE WHIRLPOOL WEG745H0FS0 Arrived on job to replace control. After replacement of control found no 120v supply to control. Check harness for continuity broken wire in harness will need main harness. ; saved tckt
Near Bertram, TX 78605
James
Job Details: 11/03/2018
RANGE WHIRLPOOL WFE510S0AB0 Arrived on site and inspected cooktop. Found a small chip on the front right burner but no crack that would indicate an impact. Took photos of chip. Unit will need a new top to repair. Instructed customer that we will submit to Lowe’s for approval. ; ordrng 1 W10245805 (cooktop)
Near Austin, TX 78729
Cliff
Job Details: 11/03/2018
RANGE WHIRLPOOL WFE540H0ES1 Arrived on site to diagnose a range with the burner that will only operate on high. Tested unit and found right front infinite switch shorted out causing burner to stay on regardless of temperature setting. Replaced infinite switch and tested unit. Found all is now functioning properly.
Near Kyle, TX 78640
Kevin
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL ED5PHEXMT00 "Arrived on site and inspected refrigerator and found no power to start device/compressor. Well need to bring back defrost controller to correct issue. No water leaks from connections at time of service.; ordrng 1 4388932 (control,defrost adap)"
Near Austin, TX 78744
Kevin
Job Details: 11/03/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site and sound water would not interact diagnostic cycle, replaced control board and was able to run a calibration cycle and start a load on normal. No water leaks from connections at time of service, job complete"
Near Austin, TX 78753
Scott
Job Details: 11/03/2018
WASHER GE WCWR4170G1WW "Arrived on site for washer not spinning . Found Wires on lid switch from previous repair were looped around tub strap . Wire nuts from past repair were coming loose . Reinstalled wires correctly , as well as securing wires out of the way . Unit is now spinning again . No water leaks detected at time of service . Job complete"
Near Burnet, TX 78611
James
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site and inspected unit. Found air leak at ice door and gasket on door that seals to ice bin. Corrected gasket and installed new separator. Tested for proper operation and found unit working properly. Job complete
Near Buda, TX 78610
Leonardo
Job Details: 11/03/2018
RANGE GE JBS55DM5BB Arrived on site to replaced right front switch. Replaced switch test unit and unit test good job complete
Near Buda, TX 78610
Leonardo
Job Details: 11/03/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit not washing. Test unit and found wash motor not coming on. Replaced sump and motor test unit and unit working correctly no leaks present at this time.
Near Buda, TX 78610
Leonardo
Job Details: 11/03/2018
OVEN WHIRLPOOL WFG505M0BS Arrived on site to test unit for unit getting to 400 when set at 350. Test unit and found unit getting to 434 when set at 350. Replaced sensor test unit and unit test good job complete.
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/03/2018
DISHWASHER MAYTAG MDB4949SDM1 "Arrived on site for customer complaint of dishwasher spray arms filling with food particles, instructed customer to prewash dishes better and use cleaning solution. Tested unit, filled washed, heated, and drained properly. I also adjusted the drain hose, creating a loop under sink before it ties into disposal."
Near Buchanan Dam, TX 78609
James
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Arrived on site and tested unit. Found ice would clog in the ice chute after getting crushed ice then switching to cubes. Tested ice door and found it to be closing too fast. Installed new ice door and tested. Issue only occurred once called tech line #7723343968. Operation is normal and ice can catch intermittently when dispensing. Unit working properly. Job complete
Near Austin, TX 78729
Cliff
Job Details: 11/03/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to diagnose and dishwasher that is not washing or draining. Tested unit and found circulation pump shorted out. Short was caused by Pinch wires in the door which is also damaged oh WI and main control. Main control, oh WI, and wiring harness Will need to be replaced to complete repairs. Also will bring pump with me incase it was damaged during diagnostics or faulty from factory, as new pump wouldn’t run normally during testing. Instead it was stuttering heavily. Return date set for 11/9/18. ; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump&motor) and 1 W11084121 (sensor) and 1 W11227372 (HARNESS)"
Near Georgetown, TX 78628
James
Job Details: 11/03/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and inspected unit. Found spots on door to be rust. Installed new outer door and checked for proper fit. Unit tests good. Job complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/03/2018
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to replace burner valves, I replaced burner valves, unit tested good."
Near Georgetown, TX 78633
James
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL MSB27C2XAM00 "Arrived on site and tested operation. Customer stated the unit quit cooling the day after he started getting water from the ice dispenser. Found that the start device had come unplugged due to,a bad connector on the harness. Installed new harness and tested operation. Unit working properly and all water connections dry at time of service. Job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/03/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer complaint of dishwasher not drying, I ran diagnostic test cycle, found heating circuit to be good. Instructed customer to use rinse aid, and let them know what to expect out of a plastic tub dishwasher. No error codes were present in diagnostic mode, unit tested good no leaks."
Near Fort Hood, TX 76544
Arthur B.
Job Details: 11/03/2018
DRYER MAYTAG MEDB835DW4 Arrived onsite for customer complaint of dryer not powering on. Checked incoming voltage and found no voltage. Checked breaker and found 1 pole of the breaker tripped. Was able to reset breaker. Unit powered up. Tested unit. Unit now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Elgin, TX 78621
Joseph C.
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for “no ice production” complaint. Per previous diagnosis, removed and replaced left fresh foods door. User interface broke upon extraction. Ordering new side interface. Manually filled ice tray with water. Unit is performing as designed. No leaks detected' at time of service. Return for repairs on 11/08.; ordrng 1 W11039890 (cntrl-elec)"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/03/2018
WASHER WHIRLPOOL WTW5000DW1 Arrived for customer complaint of top load washer not agitating or spinning. Ran diagnostics and found error code F7E6 (Motor Error). Tilted unit up and found red wire to capacitor broken. Was able to secure wire back to harness and reassembled. Clear error code and ran calibration. Unit completed successfully. No other issues found. . All water connections were dry at time of service.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 11/03/2018
WASHER MAYTAG MHWE200XW00 "Arrived onsite to install MCU and shocks to front load washer from my prior diagnosis. Removed faulty MCU and shocks. Installed new replacements. Reassembled and tested unit. Unit fills,washes,drain and spins as intended. Tub now sits as intended as well. All water connections were dry at time of service."
Near Kyle, TX 78640
Leonardo
Job Details: 11/03/2018
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for light not coming on. Test unit and found bad co tell board. Ordering new board W10892389 rescheduled for 11/8 ; ordrng 1 W10892389 (CONTROL BOARD )
Near Killeen, TX 76549
Arthur B.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL ASD2575BRS01 Arrived onsite to remove and replace ice door to SxS refrigerator from prior tech’s diagnosis. Removed faulty ice door and installed new replacement. Reassembled. Leveled door per customer request. Door now aligned. No other issues found. All water connections were dry at time of service.
Near Martindale, TX 78655
Leonardo
Job Details: 11/03/2018
MICROWAVE WHIRLPOOL WML55011HS0 Arrived on site to test unit for unit not heating. Test unit and found unit not heating due to bad magnetron diode and capacitor. Ordering new magnetron W11213359 and new thrmst W11125676 office to reschedule ; ordrng 1 W11125676 (THERMOSTAT ) and 1 W11213359 (MAGNETRON )
Near Leander, TX 78641
Jonathan S
Job Details: 11/03/2018
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site for microwave sparking at door switches intermittently. Tested unit and open and closed door several times, was not able to recreate failure. Gained access to door switches and found on NC/NO switch that connector was bent down and possible making contact with other connector. Adjusted connector and tested unit. All tested good at time of service."
Near , TX 78628
Jerry C.
Job Details: 11/03/2018
RANGE WHIRLPOOL WFG550S0HZ0 WFG550S0HZ0 Arrived to inspect incorrect flame height. Both LR and RR burners would intermittently go out went turned to the Lowe’s setting during testing. I adjusted flame low height and tested. I tested all other functions of the unit and it operated as designed. No gas leaks detected during service.
Near Buchanan Dam, TX 78609
James
Job Details: 11/03/2018
WASHER ROPER RTW4516FW1 Arrived on site and tested operation. Found no fill/ long fill fault. Ran automatic diagnostics and the valves are both making a loud buzzing noise with water tackling in. Called tech line to document and spoke to Kevin #7723344998. Unit will need new valve to repair. All water connections dry at time of service ; ordrng 1 W11210459 (VALVE)
Near Georgetown, TX 78628
Dona
Job Details: 11/03/2018
DRYER SAMSUNG DV45H7000EW/A2 Unit was brought in to AEX office. Unit was no longer heating. Found open thermostat caused by heating element starting to expand to duct. Replaced duct assy. No electrical outlets are available to check unit. New element and thermostat ohm good. MS quoted customer price over the phone and office will collect payment. Customer needs to check ducting at home to make sure they have good airflow as well.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KRSF505ESS00 Arrived on site for
Near Killeen, TX 76542
Arthur B.
Job Details: 11/03/2018
REFRIGERATOR MAYTAG MFI2269VEM10 "Arrived onsite for customer complaint of french door refrigerator not cooling. When arrived, found lights on but compressor or fans not running. Found control is faulty. Removed and replaced control. Programmed control to unit. Also found compressor not running. Removed and replaced start device and capacitor. Unit came on and began cooling. Good air flow coming from fans. No other issues found. Parts are covered per concession given from Maytag. See AB for labor. All water connections were dry at time of service."
Near Georgetown, TX 78628
Steve C.
Job Details: 11/03/2018
ICE MACHINE KITCHENAID KUIC18PNXS1 "Arrived on site for the unit is not making ice. Tested the unit and found wire harness has corrosion and affected the pumps. Unit will need a new pump, pump drain , control and harness ; ordrng 1 2313702 (water pump) and 1 WP2310092 (harns-pump) and 1 WP2313705 (pump DRAIN) and 1 WPW10226156 (cntrl-elec)"
Near Leander, TX 78641
Jonathan S
Job Details: 11/03/2018
OVEN WHIRLPOOL KOCE500ESS07 Arrived on site oven not operating. Performed diagnostics and gained access to appliance manger and tested voltage to unit and found 240 volts. Tested DC voltage to UI and found none. Removed appliance manger and installed new. Tested unit and found still no display. Tested DC voltage at display and found within range. Will need to replace UI. Schedule return for Friday the 9th.; ordrng 1 W11093254 (UI)
Near Austin, TX 78744
Leonardo
Job Details: 11/01/2018
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for no display. Test out let and found outlet to be good. Plugged unit back in and display came on. Unit working as designed at this time. Job complete
Near Leander, TX 78641
James
Job Details: 11/01/2018
DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site and inspected unit for electrical short and found none in harness or control. Tested components and all test good. Checked incoming voltage and found to have been connected with reverse polarity in junction box of dishwasher. Corrected wiring and tested. Unit has no faults and working properly. All water connections dry at time of service. Job complete
Near Killeen, TX 76541
Arthur B.
Job Details: 11/01/2018
REFRIGERATOR WHIRLPOOL WRF535SMHB00 Arrived onsite for customer complaint of french door refrigerator frost build up in FC section near front door. Confirmed frost build up. Was able to adjust door 1/16th of inch higher. Door now sits well to cabinet. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 11/01/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Arrived onsite to remove and replace icemaker on french door refrigerator from prior diagnosis. Removed icemaker and installed new icemaker kit. Reassembled. Unit called for water immediately. Lever also clicks as well. No other issues found. All water connections were dry at time of service.
Near Jarrell, TX 76537
Thomas L.
Job Details: 11/01/2018
RANGE WHIRLPOOL WFE540H0AS0 arrived on site for improper heating. Found unit has a failed bake element. Replaced bake element. Tested unit.
Near Killeen, TX 76542
Arthur B.
Job Details: 11/01/2018
COOKTOP GE JP356BM3BB "Arrived onsite to install new knob,selector,infinite switch and RF element from prior visit’s diagnosis. Removed all parts and installed new replacement. Reassembled and tested unit. RF element and all elements work as intended. No other issues found."
Near Buda, TX 78610
Kevin
Job Details: 11/01/2018
REFRIGERATOR GE TFX25PR "Arrived on site and found icemaker has failed, replaced ice maker and it is now operating properly. No water leaks from connections at time of service, job complete."
Near San Marcos, TX 78666
Kevin
Job Details: 11/01/2018
WASHER ROPER RTW4516FW2 "Arrived on site and inspected washer and found water customer is concerned about is liquid ballast inside the basket, also went over correct loading procedures to ensure customer has a good experience. Ran a calibration cycle and confirmed no error codes. No water leaks from connections at time of service, job complete."
Near Lakeway, TX 78734
Cliff
Job Details: 11/01/2018
OVEN KITCHENAID KSEB900ESS1 Arrived on site to replace control panel for range. Replaced panel and tested unit. Found all is functioning properly at this time.
Near Leander, TX 78641
Jonathan S
Job Details: 11/01/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher panel having dent and had leaked once. Found outward mark on panel, manufacturers defect. Removed panel and installed new. Performed diagnostics mode, no error codes. Checked water level in unit. Monitor cycle and inspected underneath unit. Ran on normal cycle. All tested good, no water leaks present."
Near Kyle, TX 78640
Leonardo
Job Details: 11/01/2018
MICROWAVE WHIRLPOOL GH5184XPQ-3 Arrived on site to test unit for unit not heating and number buttons not working. Test unit and found bad inverter and magnetron also found bad control panel 8205418. Panel is NLA needs autho. ; ordrng 1 8205418 (PANEL WHITE ) and 1 NEEDSAUTHO (NEEDS AUTHO)
Near , TX 78653
Steve C.
Job Details: 11/01/2018
DRYER WHIRLPOOL WED4850HW0 Arrived on site for the unit is not heating. Tested the unit and found the harness connector to the motor was not secured. Secured the harness to the motor and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Manor, TX 78653
Steve C.
Job Details: 11/01/2018
DRYER MAYTAG MEDC215EW1 Arrived on site for the unit is taking too long to dry clothes. Tested the unit and found the unit will heat. Found the vent to the outside is clogged. Advise customer to clean air vents every six months and that’s why the dryer is taking too long to dry.
Near Georgetown, TX 78626
James
Job Details: 11/01/2018
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site and tested operation. Found several lights out on display and unit has f2e2 error. Also found door falls open when opened due to friction pads have failed. Installed ordered console and found it to be incorrect as the unit would not allow input and has a continuous f2e2 error. Unit will need correct u.i and control to repair as well as the 2 friction pads. Control shows to be factory only. Office to schedule return visit. All water connections dry at time of service; ordrng 1 W10918484 (housing-ui) and 1 W11306302 (CONTROL ) and 2 WP8268961 (pad)s
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/01/2018
REFRIGERATOR KITCHENAID KFIS20XVMS2 "Arrived onsite, lights on with no operation existing. Diagnostics mode attempted however appliance would not recognize. Office to order control board. Needs more work. ; ordrng 1 WPW10312695 (electronic control)"
Near Austin, TX 78753
Steve C.
Job Details: 11/01/2018
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for the unit is leaking water. Tested the unit and found the hot water valve solenoid has a steady drip. Replaced the valve and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78628
Jerry C.
Job Details: 11/01/2018
WASHER UNKNOWN WSM2700HEWWW "WSM2700HEWWW Arrived to inspect washer stalling. The tenant described an issue where the unit would fill, then agitate and then intermittently stall until the knob was jiggled. I tested the unit and found it did stall during wash and will require the timer. I quoted the customer for the timer. The customer declined service and will pay the service call in person to the office. No leaks observed during service."
Near Buda, TX 78610
Kevin
Job Details: 11/01/2018
DRYER MAYTAG MEDX655DW1 "Arrived on site and inspect the dryer and found belt is broken, took one picture. Dryer kit will be needed to correct issue, no lint found in the cabinet at time of service.; ordrng 1 4392065 (dryer repair kit)"
Near Austin, TX 78702
Scott
Job Details: 11/01/2018
DRYER WHIRLPOOL NED4655EW1 Arrived on site for dryer not starting . Found no power coming into dryer . Found breaker tripped . Tried to reset but breaker need to be replaced . No lint build up at time of service . Job complete .
Near Georgetown, TX 78628
Jerry C.
Job Details: 11/01/2018
COOKTOP WHIRLPOOL GJC3034RB02 GJC3034RB2 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the element and control and tested. The unit worked as designed and cycled as designed. Operational test good.
Near Georgetown, TX 78633
Jerry C.
Job Details: 11/01/2018
REFRIGERATOR GE PFSF6PKXBWW "PFSF6PKXBWW Arrived to inspect no cool and water leaking. The customer described an incident where cooling was lost and then the unit leaked onto the floor, denoting a freeze up/frosting event. I tested all functions and found the unit had defrosted and started working correctly. I advised the customer of the likely issue and that it had defrosted itself and resumed all function. Operational test good, no leaks observed during service."
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/01/2018
DISHWASHER GE GDT580SMF7ES "Arrived onsite to install new dispenser,element,and water tubing to dishwasher prior tech’s diagnosis. Customer also complained of dishes leaving a greasy film after washing. Upon attempting to remove dishwasher, there is trim surrounding dishwasher that will no allow unit to be uninstalling. Unit will need to be uninstalled prior to arrival. Ordering control and wash kit additionally. OF to R/S due to part authorization. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WD21X21916 (machine control good) and 1 WD26X23258 (pump wash kit)"
Near Austin, TX 78738
Brandon
Job Details: 11/01/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for customer complaint of dishwasher door not having any tension. Found bushing was broken, I replaced bushing, unit tested good.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/01/2018
MICROWAVE WHIRLPOOL MH1170XSS2 Arrived onsite for customer complaint of OTR microwave not starting. Tested unit and found START and CANCEL button are non responsive. Found control panel faulty. Also found grille vent is sagging and hitting door. Ordering grille and control panel to complete repair. R/S for Tuesday 11/6. No other issues found.; ordrng 1 W10166191 (panl-cntrl) and 1 W10259625 (grill-vent)
Near Austin, TX 78737
Brandon
Job Details: 11/01/2018
WASHER KENMORE 110.264225 "Arrived on site for customer complaint of washer leaking, I replaced parts the previous tech ordered, hoses, pump, and clamps. Tested good no leaks"
Near , TX 78620
Brandon
Job Details: 11/01/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for customer complaint of dishwasher door not opening all the way, found left side hinge was hitting frame of dishwasher causing door not open all the way. I adjusted the left side hinge, unit tested good."
Near Austin, TX 78758
Wesley
Job Details: 11/01/2018
REFRIGERATOR MAYTAG MFD2562VEM0 Arrived on site and used silicone to repair crack. Unit is now operating leak free. All checks good. Unit is operating as designed
Near Kyle, TX 78640
Kevin
Job Details: 11/01/2018
DRYER WHIRLPOOL WED4616FW0 "Arrived on site and found front panel is dented, the panel will need to be ordered and replaced to correct issue. Took one picture of dent; ordrng 1 W10806345 (panel)"
Near Kyle, TX 78640
Kevin
Job Details: 11/01/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and found a refrigerator is not level, but both fresh food stores are. raised left hand side front foot until cabinet is straight. Once cabinet was straight raised right hand door to correct stores again. Refrigerator is now correct but will need to bring back freezer rail because sprocket is broken. No water leaks from connections at time of service; ordrng 1 W10625069 (bracket) and 1 W10852685 (clip) and 1 WPW10503522 (shaft)"
Near Killeen, TX 76542
Arthur B.
Job Details: 11/01/2018
REFRIGERATOR GE GSH25ISXBSS Arrived onsite to remove and replace heater and bimetal to SxS refrigerator from prior tech’s diagnosis. Removed evaporator cover and removed faulty bi metal and heater element. Installed new replacements and reassembled. Tested unit. Unit now cools properly and good air flow. No other issues found. All water connections were dry at time of service.
Near Seguin, TX 78155
Kevin
Job Details: 11/01/2018
DISHWASHER MAYTAG MDBH945AWB1 Arrived on site and found control panel lights are fans and unresponsive. Inspected control panel ribbon cable and in the process found left corner plastic amount is also broken. Will need to order a new control panel to correct issues. No water leaks from connections at time of service; ordrng 1 6-919833 (panel-cntl)
Near Killeen, TX 76549
Arthur B.
Job Details: 11/01/2018
DRYER WHIRLPOOL WED8500SR0 Arrived onsite to install dryer repair kit to dryer from prior tech’s diagnosis. Removed bulkhead and removed pulley and wheels. Installed new kit. Reassembled. Tested unit. Unit now tumbles quietly. Customer will have house venting cleaned. Dryer vent and lint trap was clean of lint at time of service.
Near Driftwood, TX 78619
Brandon
Job Details: 11/01/2018
REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for customer complaint of unit leaking, found loose connection at water valve, I tightened hose con at valve, unit tested good."
Near New Braunfels, TX 78132
Kevin
Job Details: 11/01/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site and inspected refrigerator and found frost and condensation buildup along the bottom of the freezer and on the bottom of lowest freezer drawer, took two pictures. techline recommended Replacing door, also look up and follow service pointers W10758831B, w10842568, SR 7723328132; ordrng 1 LW10708432 (dor-fip ss) and 1 W10625067 (bracket) and 1 W10625068 (bracket) and 2 W10841140 (adhesive)s and 1 W10864518 (adapter)"
Near New Braunfels, TX 78132
Kevin
Job Details: 11/01/2018
COOKTOP WHIRLPOOL W5CE3024XS00 "Arrived on site Aunt found these elements ordered is incorrect, replaced infinite switch and element is turning off and on as expected. After correct element has been replace call tech line and described to them the operational to see if it is correct.; ordrng 1 WP8273993 (LR elmnt-surf )"
Near Killeen, TX 76549
Arthur B.
Job Details: 11/01/2018
OVEN FRIGIDAIRE FEF316ASA Arrived onsite to install new bake element to range from prior tech’s diagnosis. Removed defective element and installed new replacement. Reassembled and tested. Unit now heats as intended. No other issues found.
Near Austin, TX 78737
Leonardo
Job Details: 11/01/2018
OVEN WHIRLPOOL WOS92EC0AS04 Customer had extended warranty.
Near Austin, TX 78726
Jonathan S
Job Details: 11/01/2018
REFRIGERATOR KITCHENAID KSSS48QJX00 "Arrived on site for unit making loud noise for about 30 seconds then stops and does it again about every 30 minutes. Customer stated noise was coming from down low and would stop when opening door. Measured temperatures in RC and FC and found within range. Gained access to evaporator and cycled evaporator fan on and off. Cycled ice maker and monitor cycle. Was not able recreate failure. Unit is mostly empty. Recommend to to fill unit as normal. Quoted customer on evaporator fan replacement. (BI230) . If noise continues recommend to bring fan assembly on return. At time of service all tested good and no water leaks present.; ordrng 1 WP4389155 (EVAPORATOR FAN MOTOR )"
Near Austin, TX 78736
Leonardo
Job Details: 11/01/2018
OVEN WHIRLPOOL WOD93EC0AS01 Arrived on site to test unit for unit not working. Turned breaker off for 1 minute turn breaker back on and unit working as designed. Job complete
Near Austin, TX 78746
Leonardo
Job Details: 11/01/2018
DISHWASHER KITCHENAID KUDC10FXSS7 Arrived on site to install stopper. Installed stopper test unit and unit test good. Last tech collected all money.
Near Austin, TX 78741
Luis
Job Details: 11/01/2018
REFRIGERATOR WHIRLPOOL ET8WTKXKB04 "Arrived on site for water leaking,diagnosed frozen drain removed ice from drain,cleared drain checked water flow good. Installed drain heat probe to prevent drain from freezing up"
Near Cedar Park, TX 78613
Jonathan S
Job Details: 11/01/2018
MICROWAVE GE JVM1850SH03 "Arrived on site for microwave not heating. Performed diagnostics and tested unit. Found voltage going to HV and drawing correct amperage. Will need to replace magnetron, capacitor and diode. Failure due to normal wear and tear. Removed turntable plate and found cavity paint worn off and was hot from testing microwave(see SD-QuickPic). Schedule return for Tuesday the 6th. Will need authorization to complete repair. ; ordrng 1 98QBP0302 (tch up pt/6oz.snow w) and 1 SEENOTE (NEEDS AUTH)"
Near Round Rock, TX 78665
Lou
Job Details: 11/01/2018
COOKTOP WHIRLPOOL WCG51US0DS00 "arrived on site to inspect cooktop burners not operating. Upon further inspection, the customer advised get the left front and rear burners were not igniting properly. Tested the two right burners and they came on immediately, but the left two burners did not. I found that the Ignitor on both front and rear left burners were not igniting like they should. I replaced both burner heads and both burners are sparking correctly and igniting immediately. No gas leaks observed during service, job completed."
Near Austin, TX 78729
Paul
Job Details: 11/01/2018
REFRIGERATOR GE GSH25JGDDWW Arrived onsite for the refrigerator to replace the previous diagnosed defective water valve and the vegetable pan. I replaced both parts. I tested the dispenser and checked for water leaks. The dispenser is working as designed and there were no water leaks present at the time of service. Call complete.
Near Austin, TX 78721
Steve C.
Job Details: 11/01/2018
WASHER WHIRLPOOL WFW75HEFW Arrived on site for the unit is not draining. Found the unit is full of water and clothes. Removed the water and the drain pump. Found two coins stuck in the pump and it damaged the pump. Will need to order the pump. ; ordrng 1 WPW10605427 (pump-water)
Near Austin, TX 78723
Steve C.
Job Details: 11/01/2018
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site for the unit is not heating. Tested the unit and found all fuses and connections check good. There’s no voltage when the unit is on to the transformer. Replaced the control and same issue. All door switches checked good. Called Whirlpool St#7723325675 Robert and advise to replace the wire harness to the unit. Will need two hours to complete the repair. ; ordrng 1 CNOTE (2HRS) and 1 W10874025 (harns-wire MAIN) and 1 W10874028 (HARNESS)
Near Austin, TX 78735
Luis
Job Details: 11/01/2018
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for unit not defrosting. Checked heater good,checked thermistor passed . Checked harness connections good diagnosed communication error for defrost replaced main control."
Near Austin, TX 78735
Luis
Job Details: 11/01/2018
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for no cool. Found unit not defrosting. Cleared ice from evaporator,checked thermistor readings passed,checked heater and connections passed diagnosed control not running through a defrost cycle,replaced main control."
Near Driftwood, TX 78619
Brandon
Job Details: 11/01/2018
DISHWASHER WHIRLPOOL GU2475XTVY3 "Arrived on site for customer complaint of dishwasher not starting cycle, found faulty UIB, I replaced UIB panel unit tested good. Collected payment on ccPanel
Near Round Rock, TX 78681
Paul
Job Details: 11/01/2018
REFRIGERATOR HOTPOINT HSM25GFTASA "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the ice door components and the condenser fan motor, blade, and grommets. The unit is quiet now and working as designed. The ice door is sealing properly. There were no water leaks present at the time of service. Call complete."
Near Pflugerville, TX 78660
Wesley
Job Details: 11/01/2018
MICROWAVE GE JVM1750SP2SS Replaced hi voltage parts. Tested unit and found to be operating properly. All checks good. Unit operating as designed.
Near Holland, TX 76534
Thomas L.
Job Details: 11/01/2018
REFRIGERATOR KITCHENAID KRSC503EBS01 "Arrived on site for no cool in fresh food section. Freezer at 4 degrees and fresh food section at 46 I. Fresh food section was covered with a huge ice mass on the lower fresh food compartment . Customer will thaw out fresh food section with towels around refrigerator for 48 hours. Office to order Fan assembly, all previously ordered parts will use on return visit. ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)"
Near Austin, TX 78735
Luis
Job Details: 11/01/2018
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site already serviced unit 1310 receptionist couldn’t find another unit that needed service
Near Austin, TX 78727
Wesley
Job Details: 11/01/2018
REFRIGERATOR WHIRLPOOL GI6SDRXXB06 Arrived on site and replaced shorted icemaker. Diagnosed that freezer Evap drain is clogged . Ordering drain tube to repair. ; ordrng 1 GI6SDRXXB06 (DRAIN)
Near Leander, TX 78641
James
Job Details: 11/01/2018
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and installed new shelf. Tested for proper fit and function. Unit tested good. Job complete.
Near , TX 78641
James
Job Details: 11/01/2018
RANGE JENN-AIR JDRP548WP03 Arrived on site and inspected unit. Found latch on left oven broken. Installed new latch. Unit no installed at time of service. Job complete
Near Austin, TX 78717
James
Job Details: 11/01/2018
DRYER WHIRLPOOL WED5000DW2 Arrived on site and tested unit. Customer said it takes 2 cycles to dry clothes when set to 60 minutes for an average size load. Found exhaust hose loose from vent. Secured properly and tested air flow at outside vent and found to be good. Ran n heated dry cycle and temp reaches 200 then quickly drops to 130 and begins heating back to normal operating temps. Unit working properly at time of service. No lint build up in unit.
Near Austin, TX 78717
James
Job Details: 11/01/2018
COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site and tested unit. All burners working properly. Customer stated that after cooking on the power burner for a while they will,hear a metal popping sound after the burner is off and it will not occur until a while after the burner is off. Checked burner head and screws. Found all but 1 screw loose for burner bases. Tightened down the screw and unit working properly. Instructed customer that the unit may pop when cooling due to the grease catch liner between burners and cooktop
Near Rogers, TX 76569
Thomas L.
Job Details: 11/01/2018
COOKTOP JENN-AIR JGD3536WS01 "Arrived on site for front two burners not working properly. Removed and replaced new burners and igniter. Unit tested properly as designed, no gas leaks detected."
Near Temple, TX 76501
Thomas L.
Job Details: 11/01/2018
OVEN WHIRLPOOL WFC150M0EB1 Removed and replace control that would not light up. Unit now operates properly as designed. Customer did not speak English so no signature was given at completion of repair.
Near Austin, TX 78746
Luis
Job Details: 11/01/2018
REFRIGERATOR KITCHENAID KSSC42FMS02 "Arrived on site for no cool issue. Evap fan making loud odd noise,power cycled unit main control shutting itself on and off diagnosed unit will need updated main control kit an decal fan motor. ordrng 1 CNOTE (LM ONLY) and 1 W10818296 (CONTROL)"
Near Temple, TX 76502
Thomas L.
Job Details: 11/01/2018
REFRIGERATOR FRIGIDAIRE FGHF2366PFBA "Arrived and ice bin was full of ice, customer had reset control so this may have been suspected issue."