Near Austin, TX 78738
Brandon
Job Details: 02/14/2019
OVEN WHIRLPOOL KODE500ESS02 "Arrived on site for customer complaint of upper oven not heating, found faulty TOD, I replaced TOD unit tested good.
Near Tow, TX 78672
Thomas L.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWQ04 Arrived on site for no cool condition. Found compressor locked up. Replaced compressor. Customer will need to allow ample time for unit to reach normal operating temperatures. All water connections are dry. Please see pictures of torn floor that were there behind the fridge before repairs were started.
Near Lockhart, TX 78644
Diego G.
Job Details: 02/14/2019
DRYER WHIRLPOOL MEDX655DW1 "arrived on site. Check for no heat issues. Found blower wheel damaged not allowing air to go outside. Replaced blower wheel and cycled, all functions tested OK. Also instructed customer that they will need to clean out exhaust so dryer can perform correctly. No leaks present. Job complete"
Near Lockhart, TX 78644
Diego G.
Job Details: 02/14/2019
DRYER WHIRLPOOL MEDX655DW1 "arrived on site. Check for no heat issues. Found blower wheel damaged not allowing air to go outside. Replaced blower wheel and cycled, all functions tested OK. Also instructed customer that they will need to clean out exhaust so dryer can perform correctly. No leaks present. Job complete"
Near Lockhart, TX 78644
Diego G.
Job Details: 02/14/2019
DRYER WHIRLPOOL MEDX655DW1 "arrived on site. Check for no heat issues. Found blower wheel damaged not allowing air to go outside. Replaced blower wheel and cycled, all functions tested OK. Also instructed customer that they will need to clean out exhaust so dryer can perform correctly. No leaks present. Job complete"
Near Round Rock, TX 78665
Steve C.
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH32519FS1 "I’ve on site for the unit display will turn off. Customer has a video of the units will power off and on constantly. Tested the unit and found the unit will need a new control board, ui control, and the control panel Due to the relay on the control board is defective.; ordrng 1 W11123955 (cntrl-elec UI) and 1 W11221051 (CONTROL)"
Near Kyle, TX 78640
Kevin
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "You have never done this repair before speak with KB about how to replace waterline assembly properly. Arrived on site found no ice production, tested icemaker through diagnostic cycle and it passed. Inspected failed to and found blue wire for heater is broken, took one picture. Will need to replace fill tube assembly to correct issue. No water leaks at time of service.; ordrng 1 W11230096 (FILL TUBE ASSEMBLY)"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on site for no ice, found ice maker stuck and not responding, replaced ice maker and tested good no leaks on site"
Near Cedar Park, TX 78613
Lou
Job Details: 02/14/2019
MICROWAVE KITCHENAID KMBS104ESS02 "arrived on site to inspect microwave. Upon further inspection, I found that the wave guide was burnt and melted. I contacted whirlpool safety and made a report of my findings. Spoke to Brion who provided File #7724122536. Advised the customer that someone from whirlpool would call them with a resolution. Took photos of damage. Job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL GU2455XTSS3 "arrived on site to inspect dishwasher element. Upon arrival, I found that the float assembly had come off and melted onto the element. I verified that the switch was good. I am ordering the standpipe ad float assembly and CNOTE LSO and scheduled return service for 02/18/19. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 WP8268895 (float-asm) and 1 WPW10175383 (standpipe)"
Near Austin, TX 78736
Luis
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site for damaged fresh food door,found large dent on door,removed damaged fresh food door. Installed new fresh food door checked door seal good installed nameplate"
Near Pflugerville, TX 78660
Wesley
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ Arrived onnsite and found motor and impeller stripped and inseparable. Secured existing parts. In event of repeat failure order entire motor housing assembly as motor and impeller cannot be separated
Near Leander, TX 78641
James
Job Details: 02/14/2019
RANGE WHIRLPOOL WCG97US6DS00 Arrived on site and tested operation. I found all burners light with proper flame. Customer concern with burners taking up to 30 minutes to boil a pot of water except for the center burner. Instructed customer that the center burner will have the best result for boiling larger pots of water and that small pots would boil on the other burners but may take longer due to the difference in btu output of each burner. Unit working as designed. Job complete
Near Smithville, TX 78957
Joseph C.
Job Details: 02/14/2019
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Arrived on site for “condensation buildup on back wall” complaint. Inspected unit and found vertical mullion too low to engage latch. Raised mullion to fit latch. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78754
Luis
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived on site for no cool. Removed compressor cover no traces of uv dye. Removed evaporator cover found dye on evaporator and ice ball on inlet,diagnosed refrigerant leak at evaporator. Removed faulty evaporator installed new evaporator, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/14/2019
REFRIGERATOR MAYTAG MSB26C6MDH00 "Arrived on site for tube replacement. Supplied tub e was incorrect, upon removing tube and seeing incorrect part, tube did not want to go back in door, unit will need door to complete and AUTHO. Spoke with CS ; ordrng 1 LW10646623 (dor-fip)"
Near Austin, TX 78705
Leonardo
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site to test unit for not draining. Test unit and found drain motor not coming on. Removed drain motor and found glass stuck. Removed glass test unit and unit draining correctly no leaks present at this time. Job complete.
Near Austin, TX 78746
Leonardo
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDTE254ESS3 "Arrived on site to test unit for unit leaking. Test unit and found damaged gasket, replaced gasket test unit and no leaks present at this time. Job complete"
Near Georgetown, TX 78633
Arthur B.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL KRSC503EBS01 Arrived onsite for customer complaint of slow ice production coming from SxS refrigerator. Tested water dispenser and found very slow flow. Removed water filter and found good flow. Advised customer that ice is slow due to slow water and to change filter. No other issues found. All water connections were dry at time of service.
Near Liberty Hill, TX 78642
James
Job Details: 02/14/2019
DISHWASHER AMANA ADB1400AGS1 Arrived on site and tested operation. I found the door not closing properly due to door strike is not bent at the correct angle and is not engaging the door switch properly. Installed new strike and door is now closing properly. Unit working properly. Job complete
Near Austin, TX 78736
Luis
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for cooling issue. At time of visit temps warm in fresh food and freezer lowered settings compressor not powering on. Ran diagnostics all test passed power cycled unit compressor powered on. Checked evaporator good frost pattern,diagnosed control not exiting defrost correctly,installed new main control, powered unit on compressor and fans running unit working as designed."
Near Austin, TX 78749
Leonardo
Job Details: 02/14/2019
RANGE JENN-AIR JGS8750BDS Arrived on site to test unit for front burner not igniting. Test unit and found bad ignitor sparking down not up. Removed burner head and found ignitor screw was rusted and stripped. Will need to order new burner head 74007736 and new screw for ignitor WP8273062 ; ordrng 1 74007736 (BURNER ASSEMBLY XL) and 1 WP8273062 (IGNITOR SCREW )
Near Killeen, TX 76549
Arthur B.
Job Details: 02/14/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heat properly and taking too long to dry clothes. Tested unit. Found dryer vent goes to roof. Went into attic and found dryer venting is clogged at the roof. Advised to have dryer house venting inspected. No other issues found. Dryer vent clean of lint at time of service.
Near Temple, TX 76504
Al
Job Details: 02/14/2019
RANGE WHIRLPOOL WFE505W0HB1 Arrived to inspect range not heating properly. I checked the unit with my temperature probe and discovered the unit was in fact operating as designed. The customer was not instructed on proper use of the unit. Customer now understands the operational functions of the unit.JOB COMPLETE
Near Temple, TX 76502
Steve C.
Job Details: 02/14/2019
WASHER GE GEWS1700H0WW Arrived on site for the unit is leaking water. Tested the unit and found the door bellow is torn. Replaced the bellow and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Kempner, TX 76539
Arthur B.
Job Details: 02/14/2019
WASHER WHIRLPOOL WFW9150WW00 Arrived onsite for customer complaint of front load washer not completing cycle and light blinking. Removed access panel. Found capacitors on MCU swollen. Unit will need new MCU to complete repair. Returning with control as well. OF to R/S once AHS approves parts. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WPW10384843 (cntrl-elec (MCU))
Near Temple, TX 76502
Steve C.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for the unit is not freezing properly. Tested unit and found the unit will not going into defrost. Replaced the user interface and advise customer to turn the unit off for eight hours. The unit is working properly and all water connection for dry at the time of service.
Near Kyle, TX 78640
Kevin
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ0 "Arrived on site and inspected refrigerator and found condensation drops from ice door, took one picture. Daylight is visible from the ice chute looking down to the ice door, Took one picture. Replaced ice door, hey situation continues to happen a new freezer door will be needed to correct the issue, no water leaks from connections at time of service, job complete."
Near , TX 78633
Thomas L.
Job Details: 02/14/2019
OVEN KITCHENAID KODE300ESS02 Arrived on site for him proper faking results. Had customer preheat oven before my arrival. Tested upper and lower oven’s. Temps were off by -20°. Visited with customer about pre-times and repeat times after opening and closing doors.
Near Kyle, TX 78640
Kevin
Job Details: 02/14/2019
OVEN KITCHENAID KSEB900ESS0 arrived on site and inspected range and found code for blower wheel failure cannot reach 500 rpm’s. Disassembled range and replaced blower and after clearing code it will now heat properly.
Near Austin, TX 78750
Paul
Job Details: 02/14/2019
DISHWASHER KENMORE 665.13259K114 Arrived on site for the dishwasher not draining. I found the drain pump humming but not pumping. I removed a piece of glass from the drain pump and tested the unit. The unit is working as designed and there were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78633
Steve C.
Job Details: 02/14/2019
REFRIGERATOR GE SSS25KFPHWW Arrived on site to replace the freezer door and the door template kit. Replaced both parts and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Florence, TX 76527
Arthur B.
Job Details: 02/14/2019
OVEN MAYTAG MER6600FZ1 Arrived onsite for customer complaint of freestanding rabe getting error code F5E1 (Door Lock) Error. Removed back panel and found latch motor wire to control shorted to cabinet. Removed short and solder wire connection together. Used heat shrink to cover exposed wiring. Reassembled and powered unit back on. Door latch opened and no error codes found.
Near Georgetown, TX 78633
Steve C.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site to replace the control kid per previous tech. Replaced the control kit and tested the unit. Unit works properly and all water connections were dry at the time of service. Customer has a one-year warranty on the part and labor.
Near Pflugerville, TX 78660
Wesley
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL KDTE204DSS0 Arrived on site and found unit with glass stuck in the motor pump. Removed.
Near Austin, TX 78734
Brandon
Job Details: 02/14/2019
WASHER WHIRLPOOL WTW4955HW0 "Arrived on site for customer complaint of unit making banging noise. Found unit was not level, I leveled unit, calibrated control/load size, unit tested good."
Near Austin, TX 78745
Luis
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for water issue. Lights not powering on per customer unit will shut off and they have to reset breaker. Power cycled unit all lights and unit powered on tested dispenser water working,tested deli control good no issues with deli control after a couple min unit will power off diagnosed unit will need main control return date set for Friday 2/15; ordrng 1 WPW10675033 (CONTROL)"
Near Austin, TX 78728
Paul
Job Details: 02/14/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived onsite for the range with the oven not heating up. I found the unit not sparking because of a bad ground. I tightened the screws at the burner and tested the unit. I let the unit reach the 350 degree set point temperature and cycle multiple times. The unit is working as designed. Call complete.
Near Georgetown, TX 78633
James
Job Details: 02/14/2019
OVEN KITCHENAID KODE507ESS02 Arrived on site and tested operation. I found the lower blower begins to make a loud buzzing noise when set to high speed. Installed new lower blower and tested. Unit working properly. Job complete
Near New Braunfels, TX 78132
Robert
Job Details: 02/14/2019
WASHER MAYTAG MVWB855DC3 Arrived on job for complaints of noise. Determined noise was coming from the gear case. Replaced gearcase noise went away.
Near Austin, TX 78759
Luis
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site for no ice. Ran diagnostics on icemaker, error 23 called tech support per tech support no communication from icemaker to control,removed kickplate found broken wire at harness. Per tech support will need freezer door. Door est.1525. Customer will call in if they approve repair."
Near Georgetown, TX 78628
Arthur B.
Job Details: 02/14/2019
ICE MACHINE KITCHENAID KUIS18NNXW0 "Arrived onsite for customer complaint of ice machine not making ice. Confirmed now compressor hot to touch. As discussed per last visit P&L are as follows; Removed compressor and evaporator. Installed new replacements using braising methods. Vacuumed unit down to -25psi. Charged unit with 6.2oz of R134a refrigerant. Reassembled and observed ice production. Good ice slab forming. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78728
Cliff
Job Details: 02/14/2019
WASHER WHIRLPOOL WTW4816FW2 "arrived on site for a top load washer leaking water. Found water leak from the hot water valve solenoid. Replaced water valve assembly. Turned washer on and tested washer. Recalibrated washer, and no leaks were found after service."
Near Fort Hood, TX 76544
Arthur B.
Job Details: 02/14/2019
WASHER MAYTAG MVWB855DC2 "Arrived onsite for customer complaint of top load washer leaking from bottom. Upon inspection, found unit bracket off balance and made cabinet bow outward. Also found tub ring cam off and tabs broke. Unit will need new cabinet,tub ring and nameplate to complete repair. R/S for Friday 2/15. All water connections were dry at time of service.; ordrng 1 W10677266 (cabinet ) and 1 W11161993 (TUB RING) and 1 WPW10612925 (nameplate)"
Near Austin, TX 78717
Lou
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher upper rack. Upon arrival, I found that the right rack stop had come off. I replaced the stops and demonstrated installation to the customer should it come off again. No water leaks observed during service, job completed."
Near Austin, TX 78750
Kevin
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site and inspected refrigerator and found temperature is currently good, there is evidence of a food item keeping door from closing properly in the freezer. There is currently no frost buildup, Recommended to customer that freezer door be monitored to ensure it is closing properly. No water leaks from connections at time of service"
Near Kyle, TX 78640
Kevin
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site and replaced fill tube assembly diagnosed on previous visit, after replacement ran fill test through diagnostic cycle and water is now operating properly. Cycled icemaker again to make sure it is correct. No water leaks from connections at time of service, ground complete"
Near Killeen, TX 76549
Arthur B.
Job Details: 02/14/2019
DRYER WHIRLPOOL WED4616FW0 Arrived onsite for builder complaint of dryer not starting. Found tab on PTS button broke off. Unit will need new PTS switch. R/S for Friday 2/15. Dryer unplugged at this time.; ordrng 1 WPW10446920 (switch-pts)
Near Pflugerville, TX 78660
Wesley
Job Details: 02/14/2019
DISHWASHER AMANA ADB1400AGW1 Arrived on site and found unit not draining. Cleared disposal plug from new install. All checks good.
Near Burnet, TX 78611
Thomas L.
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for unit freezing food in multiple areas of the fresh food section. Found that the control was improperly reading the thermistor in the fresh food section. Replaced control and harness. Customer to allow approximately 48 hours for the unit to warm up and frozen products to thaw. All water connections were dry.
Near Cedar Park, TX 78613
Lou
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher not drying. I found no rinse aid in the dispenser, but the customer stated they use rinse aid (organic). I placed the unit in diagnostics and tested and it operated as designed. I checked amp draw on the element and it read 7-9 amps. I contacted Techline and spoke to Kevin ad advised of the issue. He advised that the organic type rinse aids don’t work as well as the basic chemical rinse aids. He provided file #7724150943. Recommended some detergent and rinse aids and some use and care tips. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Thomas L.
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived on site for upper rack that is falling off. Found broken tracks and adjusters. Removed and replaced and all operations are now normal. All water connections are dry.
Near Leander, TX 78641
James
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and tested operation. I found water has been running out from ice dispenser. I found the bin stuck and I was able to free it to test. I found the water leaking from the ice maker; ordrng 1 W10882923 (icemaker)
Near Leander, TX 78641
James
Job Details: 02/14/2019
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site and tested operation. I found that the regulator was cracked at the input side of the regulator. Installed new regulator and tested for leaks with bubble solution at regulator and tested the valves at the manifold for leaks. I found no leaks and unit working properly. Job complete
Near Austin, TX 78749
Leonardo
Job Details: 02/14/2019
RANGE WHIRLPOOL SCS3014LS02 "Arrived on site to test unit for all burner not igniting. Test unit and after being able to start the burners the flames are really low. Will need to replace regulator due to not enough gas coming in to burner. After looking at regulator installation I found there is a lot of extensions and fittings. Will need a Plummer to install regulator, we can ship or drop off the regulator but a Plummer will have to replace the regulator due to extensions and fittings. Office to reschedule. ; ordrng 1 WP4454571 (REGULATOR )"
Near Austin, TX 78723
Scott
Job Details: 02/14/2019
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site for same complaint as last time . Control UI dancing and singing and not allowing to set or operate unit . Checked voltage again and harnesses , all checked normal . Called tech line , they recommended to change out control and UI also I installed a ferrite bead on HARNES . Tested unit all checked normal . Job complete . No lint build up at time of service . Sr 7724147640 ."
Near The Hills, TX 78738
Paul
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I installed the 1/4” line with a reducer coupling and the clips. I tested the water dispenser and there were no drips from the spigot. There were no water leaks present at the time of service. Call complete.
Near Killeen, TX 76549
Arthur B.
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for customer complaint of OTR microwave light broke in socket. Removed socket and installed new replacement with bulb. Tested unit. Found relay in control board will not turn off bulb. Will need control to complete repair. R/S for Friday 2/15. No other issues found.; ordrng 1 W10892389 (cntrl-elec)
Near Belton, TX 76513
Al
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived to inspect right door cam issue. Removed and replaced the cam. Reassembled the unit and the unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE
Near Cedar Park, TX 78613
Cliff
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site to diagnose a refrigerator that is over cooling in the RC. Tested unit and found damper not operating properly due to control issue. Hard reset control by power cycling unit. Tested unit and found all is now functioning properly and damper is fully operational. No further repairs are needed at this time and no leaks were found at time of service.
Near Georgetown, TX 78633
James
Job Details: 02/14/2019
DISPOSAL WHIRLPOOL GC1000PE4 Arrived on site and installed new disposal. Tested for proper operation and leaks. I found no water leaks and disposal working properly. Job complete
Near Bastrop, TX 78602
Joseph C.
Job Details: 02/14/2019
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site for “no heat in oven” complaint. Inspected unit and found safety valve, on regulator, engaged. Disengaged safety valve and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78633
Tyler B.
Job Details: 02/14/2019
WASHER WHIRLPOOL WFW72HEDW0 "Arrived back on site for water switch error, replaced switch and tested good no leaks on site"
Near Austin, TX 78749
Leonardo
Job Details: 02/14/2019
RANGE JENN-AIR JGS8750BDS Arrived on site to test replaced burner head. Replaced burner head test unit and u it igniting right away. Job complete
Near Austin, TX 78726
Luis
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site for water leaking and ice build up on rear wall. Diagnosed crack fitting on reservoir line,and ice build up behind icemaker housing. Installed new reservoir assembly,installed adapter kit and control. Powered unit on ran diagnostics all test passed checked water dispenser no leaks; used 1 W10612142 (ADAPTER KIT) from stock"
Near Waco, TX 76710
Al
Job Details: 02/14/2019
DRYER MAYTAG MEDX655DW1 "Arrived to inspect unit squeaking. Confirmed the complaint and removed and replaced the rollers, belt and pulley. Also removed the debris from the inner drum .JOB COMPLETE."
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/14/2019
WASHER MAYTAG MVWB880BW0 "Arrived on site. Checked for spinning issues. Found multiple issues found bearing , rotor and stater bad.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/14/2019
WASHER MAYTAG MVWB880BW0 "Arrived on site. Checked for spinning issues. Found multiple issues found bearing , rotor and stater bad.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/14/2019
WASHER MAYTAG MVWB880BW0 "Arrived on site. Checked for spinning issues. Found multiple issues found bearing , rotor and stater bad.
Near Cedar Park, TX 78613
Lou
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDF760SADM2 "arrived on site to inspect dishwasher not washing. I placed the unit in diagnostics ad it showed no error codes. Tested the unit and the motor would not come on. I removed and replaced the sump/motor assembly and tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78732
Luis
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KSC24C8EYP02 "Arrived on sit word no ice. Removed kickplate,disconnected fill tube from connector unable to blow any air through fill tube diagnosed frozen fill tube. Set return date for Tuesday 2/19 collected service call fee; ordrng 1 W10816479 (FILL TUBE)"
Near Kyle, TX 78640
Kevin
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site and found heating element is not on at the end of the cycle. Inspected control board and found connector for right hand side is loose, after correcting heater is not working properly. Also found drain hose does not have a high drain loop, added one to drain hose to prevent siphoning back into tub from garbage disposal. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78665
Lou
Job Details: 02/14/2019
WASHER MAYTAG MVWC465HW2 "arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics and it showed error code F0E5-off balance load. I cleared the code and continued with testing. When the unit began to agitate it began to make a loud screeching noise. It did the same in spin mode. I tilted the unit back and found that the cam nut had back off and the cam pulley was rubbing on the cam shield. I took the nut off and put some loc-tite on the bolt and retightened it. Tested the unit in manual mode in agitate and spin and the unit operated as designed. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Austin, TX 78754
Joseph C.
Job Details: 02/14/2019
RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site for “sparking from under cooktop” complaint. Inspected unit and found harness burned and shorted. Element ends are burned and need to be replaced, as well. What was labeled as a “harness” was in fact, a dryer door switch. Return for repairs on 02/20. Unit has been shut off, at breaker.; ordrng 1 W11161939 (ELEMENT) and 1 W11168414 (ELEMENT) and 1 WPW10279107 (harns-wire)"
Near Austin, TX 78746
Kevin
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KFCS22EVMS7 "arrived on site and found water filter has not been replaced, Per customer request these swapped water filter and showed customer how timer works for water filter recommended replacing. No water leaks from connections at time of service, job complete."
Near Austin, TX 78703
Scott
Job Details: 02/14/2019
WASHER WHIRLPOOL WFC7500VW2 Arrived on site replaced MCU control .ran diagnostics all checked normal . Unit is spinning out at high rpm. No water leaks detected at time of service . Job complete .
Near Austin, TX 78731
Cliff
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to diagnose a dishwasher that is making unusual noises. Tested unit and found circulation pump is failing. Replaced circulation pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Belton, TX 76513
Al
Job Details: 02/14/2019
DRYER AMANA NED4655EW1 "Arrived to inspect dryer drum turning slow. Confirmed the complaint and removed and replaced the motor, repair kit, blower wheel.Reassembled the unit and unit tested as designed. No lint observed at the time of service"
Near Georgetown, TX 78633
Thomas L.
Job Details: 02/14/2019
REFRIGERATOR GE PFSS6PKXCSS Arrived on site for unit leaking water in the fresh food section. Found that the water was from the restricted evaporator drain tube. Cleared blockage in tube. All water connections are dry.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDTE304GPS0 Arrived on site to repair leaking dishwasher. Open door liner to find the wrong part was in the box. Will need to re-order and inspect the part when it arrives. Please see pictures of the original part and the replacement part; ordrng 1 PARTRESEARCH and 1 W10908291 (door-inner)
Near Austin, TX 78750
Kevin
Job Details: 02/14/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and inspected range and found right rear burner cap and head is not set properly. After correcting showed customer this burner is smaller than the others and primarily used for simmering. Flame is already as large as possible and cannot be adjusted higher, job complete"
Near Bastrop, TX 78602
Joseph C.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for “no ice production” complaint. Through my lack of attention to detail, I did not notice, at last visit, that ice had built up on fresh foods evaporator. Fresh foods fan and thermistor will need to be replaced and repositioned. Ordering new evap fan/thermistor. Return for repairs on 02/14.; ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support)"
Near Liberty Hill, TX 78642
Steve C.
Job Details: 02/14/2019
MICROWAVE MAYTAG MMV4205DS1 Arrived on site for the unit is making a loud noise and not heating. Found the magnetron is defective. Customer is still under the one-year warranty through appliance express. Replace the magnetron and tested the unit. Unit works properly and job complete.
Near Georgetown, TX 78628
Steve C.
Job Details: 02/14/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for the unit is not heating properly. Customer advise if set to 400 degrees and opens the door the temperature will not rise. Tested the unit and is diagnostic and received no error codes. Found the UI is fading . Replaced the control panel and tested the unit. Unit works properly and job complete.
Near Georgetown, TX 78626
Steve C.
Job Details: 02/14/2019
REFRIGERATOR JENN-AIR JCD2295KEP Arrived on site for the unit is not freezing or cooling. Tested the unit and found the compressor will not turn on. Remove the start device and found inside the star device is broken. Replace the start device and test the unit. Unit works properly and advise the customer to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service.
Near The Hills, TX 78738
Brandon
Job Details: 02/14/2019
OVEN WHIRLPOOL GMC305PDB07 "Arrived on site for customer complaint of broken glass, I replaced glass, tested good.
Near Waco, TX 76711
Al
Job Details: 02/14/2019
WASHER MAYTAG MVWX655DW0 Arrived to inspect washer not washing properly. I confirmed the complaint and hand spun the wash plate. The wash plate seemed to be off. I removed it and found 25-30 coins underneath not allowing it to preform as designed. I removed all coins and debris from underneath the wash plate. I reassembled and tested the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.
Near San Marcos, TX 78666
Robert
Job Details: 02/14/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of breaker tripping. Ran amperage test range from 4.5no heat - 28.5 w/heat. Customer will replace breaker before next visit. Please send RJ back out; schdld next appmnt for 2/18 MON !
Near Johnson City, TX 78636
Brandon
Job Details: 02/14/2019
OVEN GE PT7550SF1SS "Arrived on site for customer complaint of unit not heating, i flipped the breaker to reset control, unit tested good. Collected service fee on check"
Near Hutto, TX 78634
Tyler B.
Job Details: 02/14/2019
REFRIGERATOR GE CFE29TSDCSS "Arrived back on site for fan replacement. Replaced fan and tested good, no leaks on site"
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KSCS25FKSS01 "Arrived on site to take pictures of old control and compare to new control, they do not match."
Near Killeen, TX 76549
Arthur B.
Job Details: 02/14/2019
COOKTOP WHIRLPOOL WFE515S0ES0 "Arrived onsite for customer complaint of cooktop scratched and wants replaced. Removed and replaced cooktop. Customer satisfied with new replacement."
Near Round Rock, TX 78664
Tyler B.
Job Details: 02/14/2019
WASHER WHIRLPOOL MVWB835DC4 "Arrived back on site for control replacement. Replaced control and Testd good, no leaks on site"
Near Georgetown, TX 78628
Lou
Job Details: 02/14/2019
OVEN KITCHENAID KEBS109BSS00 "arrived on site to inspect oven with no power. After turning the breaker off, I removed the UI console and tested ohms to the fuse and found it open.. I removed and replaced the fuse ad turned the power back on. Tested the unit and checked for fault codes and the unit operated as designed. Job completed."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/14/2019
DISHWASHER MAYTAG MDB4949SDE3 "Arrived on site for unit canceling cycle. Unit would run for 2 mins than cancel out and power off.. Replaced control and tested good , no leaks on site"
Near Waco, TX 76708
Al
Job Details: 02/14/2019
DRYER AMANA NED4655AW1 "Arrived to inspect dryer not heating. I checked voltage at the unit and got L1-L2=0 L1-N= 120 L2-N 121The outlet read 240/120/120I checked continuity on the fuse, cutoff, element and all were good. Customer was advised the problem is electrical, not with the unit.JOB COMPLETE"
Near Cedar Park, TX 78613
James
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and tested operation. I found the frame is making a creaking sound when opening. I found the sound coming from the chassis of the unit. I also found that the ice maker is not producing ice due to the fill tube being frozen again. I tested for proper voltage and found voltage to be good. Called tech line and spoke to Adrian #7724146462. Unit will need new door to correct fill tube freezing and the frame creaking is due to the unbalanced leveling and the cabinet was wobbling. Lowered front right wheel and stabilized unit and the frame stopped creaking. Instructed customer that the door will take 6-8 weeks to arrive. ; ordrng 1 LW11026425 (FREEZER DOOR - SS)
Near Austin, TX 78728
Luis
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Arrived on site for water leaking. Found fresh food and freezer drain frozen over,ice on both compartment bottoms causing water to leak. Removed compressor cover found obstruction in drain tube in compressor compartment causing water not to drain into pan. Cleared obstruction in drain tube defrosted both drains"
Near Austin, TX 78741
Kevin
Job Details: 02/14/2019
OVEN WHIRLPOOL WFG550S0HZ0 "Arrived on site and set oven to preheat and it reached temperature correctly on second ignition it lit but turned off almost immediately. Spoke with tech line and they recommended replacing DSI board. Will also bring back harness, valve, and knobs to ensure repair on the next visit SR7724166126; ordrng 4 W11159630 (KNOBS)s and 1 W11161843 (BAKE HARNESS) and 1 W11162730 (SPARK MODULE) and 1 WPW10602001 (valve-gas)"
Near Canyon Lake, TX 78132
Diego G.
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site. Check for noise issues. When starting microwave found noise coming from diode. Replaced diode and cycled, all functions tested OK. Job complete"