Service History 1162

Near Austin, TX 78748
Connor M.
Job Details: 09/27/2017
MEDC215EW1 maytag dryer Arrived on site to test unit for not drying and not turning on. Found unit dead not starting. Found burns on plug. Was able to get power to unit to test. Found heater working. Lint on wrong side of screen. Performed vent check test. Unit did not pass. No air flow. Instruct on contacting and electrician and a duct cleaner. Made customer aware of proper venting and fire hazrad.
Near Austin, TX 78748
Connor M.
Job Details: 09/27/2017
WRF757SDEM01 whirlpool refrigerator Arrived on site to test unit for frost in ff section. Found evap not defrosting. Large amount of frost on panel. Unit will need to be turned off for 24 hours to start defrost safely. Customer will turn unit a day before scheduled visit. Office to schedule directly.
Near Austin, TX 78735
Connor M.
Job Details: 09/27/2017
WED7590FW0 whirlpool dryerInstalled motor and wheel. Unit still making noise. Found loose screw on blower housing. Unit working properly. Instruct on proper venting and fire hazard.
Near Killeen, TX 76549
Arthur B.
Job Details: 09/27/2017
WTW4950XW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not completing cycles. Tested unit. Found unit will fill and cancel out. Found control to be faulty. Removed console and removed defective control. Installed new replacement. Reassembled. Calibrated unit. Unit calibrated successfully. Tested unit. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Lakeway, TX 78734
Thomas L.
Job Details: 09/27/2017
Arrived on site to check unit for leaving odors in clothing. Tested all operations and could find no issues. Unit fills agitates drains and spins properly . All water connections were dry.
Near Lakeway, TX 78734
Thomas L.
Job Details: 09/27/2017
Arrived on site or no heat condition. Tested unit and found that the dryer was heating properly. The heating cycle is too slow indicating a vent issue in the home. Customer will have that checked out.
Near Austin, TX 78736
Connor M.
Job Details: 09/27/2017
WRF992FIFM00 whirlpool refrigerator Defrosted unit and found thermistor loosley placed in wrong location. Replaced evap cover due to damage when removing. Did not install control. Unit working properly, no leaks detected.
Near Austin, TX 78736
Connor M.
Job Details: 09/27/2017
WDT970SAHZ0 whirlpool dishwasher Installed retainer and tested unit unit working proeprly. No leaks detected.
Near Round Rock, TX 78665
Jonathan
Job Details: 09/27/2017
Whirlpool refrigerator model# WRX735SDBM03. Not dispensing water or ice.
Near Killeen, TX 76542
Arthur B.
Job Details: 09/27/2017
WRX735SDBM04 (4 Door French Door Refrigerator) - Arrived onsite for customer complaint of fresh food doors on french door refrigerator. Found when unit installed, they were unleveled. Was able to level doors and adjust doors. Door is now level. No other issues found at this time. All water connections were dry at time of service.
Near Lakeway, TX 78738
Thomas L.
Job Details: 09/27/2017
Arrived on site for improper operation. Customer informed me that sometimes it wont drain water out, sometimes it wont spin, sometimes it stops mid cycle but lid wont unlock, its doing all kind of odd things. I tested in rinse/spin and it seemed to cut in and out of spin. Calibrated control. All tested in diagnostics showed no problems! Retried spin and motor acted up again. Corrected loose connection at motor harness and unit now works correctly.
Near Dripping Springs, TX 78620
Connor M.
Job Details: 09/27/2017
KUIS18NNTS0 kitchenaid ice machine Installed water level sensor. Unit made slab of ice but took a while. Will see if sensor fixes issue. No leaks deteced.
Near Killeen, TX 76542
Arthur B.
Job Details: 09/27/2017
RTW4516FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer DOA and lid locked. Attempted to enter diagnostics. Found no control respone. Unit will need control and lid latch to complete repair. Skyped PARTS and received R/B date of 10/2 per SW. All water connections were dry at time of service.
Near Austin, TX 78759
Luis
Job Details: 09/27/2017
Refrigerator-KSSS48QTX00-unit not cooling diagnosed failed inverter,installed new inverter unit cooling down correctly
Near Austin, TX 78732
Thomas L.
Job Details: 09/27/2017
Arrived on site for frosting in freezer. Found multiple gaps at flange to Cabinet liner in both sections. Re-sealed all gaps. No water is connected to the unit.
Near Killeen, TX 76541
Arthur B.
Job Details: 09/27/2017
NTW4516FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not getting hot water. Tested unit in diagnostics. Found both hot and cold water enter unit. Advised customer that unit water temperature is regulated by control. Warm/Hot water setting is between 75F-90F. Customer agreed. Calibrated unit. Unit calibrated sucessfully. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78665
Jonathan
Job Details: 09/27/2017
Whirlpool refrigerator model# WRF757SDEH. Low ice production.
Near Buda, TX 78610
Diego G.
Job Details: 09/27/2017
Arrived on site. Replaced ice maker. Cycled icemaker all functions tested OK. No leaks present. Job complete
Near Buda, TX 78610
Diego G.
Job Details: 09/27/2017
Arrived on site. Replaced ice maker. Cycled icemaker all functions tested OK. No leaks present. Job complete
Near Buda, TX 78610
Diego G.
Job Details: 09/27/2017
Arrived on site. Replaced ice maker. Cycled icemaker all functions tested OK. No leaks present. Job complete
Near Horseshoe Bay, TX 78657
Jerry C.
Job Details: 09/27/2017
WRX735SDBM04 Arrived to inspect inconsistent temperatures. I found the unit was not leveled and the chassis feet were up. I lowered the feet and squared the cabinet, causing the door corners to match. I found and sealed gapping within the fc and rc door openings and tested. The unit appears to seal much better. The customer requested I contact the mfg to find out expected temperature swings with normal operation. Mfg tech Leon. I advised the technician of my findings and repairs performed and the customer inquiry about an expected temperature swing. The tech advised me the information is unpublished at this time. The unit appeared to have full functionality within service test mode. Operational test good, no leaks observed during service.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 09/27/2017
WDF330PAHW0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher soap dispenser door broken. Confirmed issue. Removed door panel and removed faulty soap dispenser. Installed new replacement. Reassembled. Soap dispenser works as intended. No other issues found at this time. All water connections were dry at time of service.
Near Austin, TX 78703
Scott
Job Details: 09/27/2017
Whirlpool washer , duet , MCU
Near Austin, TX 78703
Scott
Job Details: 09/27/2017
Whirlpool washer , duet , MCU
Near Austin, TX 78739
Connor M.
Job Details: 09/27/2017
WRT318FZDW00 whirlpool refrigerator Arrived on site to test unit for tripping gfci plug. Plugged unit into non gfci circuit and it did not trip. Instruct on not having unit on grci plug. No leaks deteced.
Near Austin, TX 78734
Cliff
Job Details: 09/27/2017
Kitchenaid dishwasher KUTDT03FTSS3. Arrived on site to diagnose a dishwasher that will not turn on at all. Found by metal on control open and preventing control from getting power. Replaced by metal and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.
Near Austin, TX 78726
Thomas L.
Job Details: 09/27/2017
Arrived on site for unit not dispensing cubed ice. Found tab broken on bin which is causing the situation. All water connections were dry at time of service.
Near Manchaca, TX 78652
Connor M.
Job Details: 09/27/2017
WRS325FDAB06 whirlpool refrigerator Arrived on site to test unit for water tasting bad. Found unit is connected with a plastic water hose. Instruct customer on replacing water line with copper tubing. Unit working proeprly, no leaks detected.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 09/27/2017
WDTA50SAHZ0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not draining. Tested unit and found drain pump not running. Removed water from tub and removed faulty drain pump. Installed new replacement. Tested unit. Unit now fills,washes,drain and heats with no issues. All water connections were dry at time of service.
Near Austin, TX 78750
Luis
Job Details: 09/27/2017
Refrigerator-ksf26c7xyy00- refrigerant leak,replaced fresh food evaporator,compressor and Evap fan housing
Near Horseshoe Bay, TX 78657
Jerry C.
Job Details: 09/27/2017
WRT318FZDM02 Arrived to inspect rust in finish. Both rc and fc doors have rust spots that have developed within the surface. There are other whirlpool appliances that are in the home and are not affected. Office to order p/n LW10638683 dor-fip, p/n LW10638684 dor-fip, and p/n WPW10481433 emblem. No leaks observed during service. Office to contact the customer to arrange return service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 09/27/2017
WTW57ESVW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning out clothes. Tested unit. Found tub will spin and slow down. Found motor faulty. P&L are as follows; WP661600 (Motor) $188.73, TL340 189.99. Customer is declining repair due to price and age of unit. Collected SVC call fee of $108.24 today. All water connections were dry at time of service.
Near Temple, TX 76504
Mike G.
Job Details: 09/27/2017
WRX735SDBM04, Arrived on site for WATER IS SPRAYING FROM THE VERY TOP OF UNIT WHEN TRYING TO MAKE ICE, checked unit and found that the icemaker fill tube has a hole in it removed icemaker filter installed new icemaker filter checked unit and unit is no longer spraying water out from the top and icemaker is getting water to it checked unit for water leaks and no leaks found at time of srv.... Unit checked fine at this time...
Near Temple, TX 76504
Mike G.
Job Details: 09/27/2017
WRX735SDBM04, Arrived on site for WATER IS SPRAYING FROM THE VERY TOP OF UNIT WHEN TRYING TO MAKE ICE, checked unit and found that the icemaker fill tube has a hole in it removed icemaker filter installed new icemaker filter checked unit and unit is no longer spraying water out from the top and icemaker is getting water to it checked unit for water leaks and no leaks found at time of srv.... Unit checked fine at this time...
Near Leander, TX 78641
Thomas L.
Job Details: 09/27/2017
Arrived on site for no ice situation and in proper cooling and fresh food section. Removed and replaced user interface and evaporator cover per manufacture to correct no cool and fresh food section. Replaced ice maker and valve for no ice condition. All water connections are dry.
Near Round Rock, TX 78664
Jonathan
Job Details: 09/27/2017
Washer model # MVWC425BW1. Failure intermittently not completing cycles.
Near Austin, TX 78729
Paul
Job Details: 09/27/2017
Whirlpool Refrigerator Model WRX988SIBM03 - Arrived onsite for the refrigerator that is leaking water on the floor and had a no ice condition. I replaced the evaporator cover that was broken and diagnosed as defective on the previous visit. The coil looked good and there was no frost or ice build up. Ice build up had started around the top of the cover because of the broken tabs on the old cover and I removed it. The ice bin was full of ice. Call complete.
Near Austin, TX 78729
Paul
Job Details: 09/27/2017
Whirlpool Refrigerator Model WRX988SIBM03 - Arrived onsite for the refrigerator that is leaking water on the floor and had a no ice condition. I replaced the evaporator cover that was broken and diagnosed as defective on the previous visit. The coil looked good and there was no frost or ice build up. Ice build up had started around the top of the cover because of the broken tabs on the old cover and I removed it. The ice bin was full of ice. Call complete.
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/27/2017
Arrived on site. Check for no heat issues. Found bad thermal fuse. Replace thermal fuse cycled unit all functions tested OK. Exhaust clear. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/27/2017
Arrived on site. Check for no heat issues. Found bad thermal fuse. Replace thermal fuse cycled unit all functions tested OK. Exhaust clear. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/27/2017
Arrived on site. Check for no heat issues. Found bad thermal fuse. Replace thermal fuse cycled unit all functions tested OK. Exhaust clear. Job complete
Near Harker Heights, TX 76548
Arthur B.
Job Details: 09/27/2017
MVWC415EW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer leaking from bottom when filling. Lifted top assembly and found inner drain hose assembly with a tear in it. Unit will need new inner drain hose assembly. Skyped OF and received R/V date of 9/29 per SW. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Connor M.
Job Details: 09/26/2017
KRFF507ESS01 kitchenaid refrigerator Arrived on site to test unit for loud noise in ff section and temps above average. Found fresh food evap frosted over due to inefficient defrost cycles. Disassembled unit and found defrost thermistor located 6 inches from necessary spot for proper defrost. It was also very loose. Defrosted evap and corrected issue. Unit working properly. No leaks detected.
Near Killeen, TX 76549
Arthur B.
Job Details: 09/26/2017
WTW5000DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling with water properly. Ran service mode. Found no error codes. Calibrated unit. Unit calibrated successfully. Ran test load with 3 fleece sheets. Used bulky load. Found unit now fills properly with no issues. No other issues found at this time. All water connections were dry at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/26/2017
Arrived on site for noisey operation and condensation in the door. Baked a potato in the microwave and it indeed fogged up the microwave door and a good portion of the lower oven door.. I found nothing wrong with the door and the fan was blowing properly. I spoke with Joel at the manufactures technical assistance line and we both feel that the unit is working properly. The noise went away after about 30 seconds of cooking. The customer will let us know if the noise gets more consistent.
Near Spicewood, TX 78669
Cliff
Job Details: 09/26/2017
Maytag washer MVWB855DC1. Arrived on site to diagnose a washing machine that is not filling properly. Found drain line has been pushed too far into drain standpipe and causing unit to siphon water out during fill cycle. Set drain line to proper position and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 09/26/2017
WRS571CIDM01 (SxS Refrigerator) - Arrived onsite for customer complaint of ice maker on SxS refrigerator not producing ice. Removed ice maker cover. Found icemaker switch not connected. Connected switch. Ran test 44. Icemaker harvested and went to home position. Ran test 45. Icemaker called for water. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78727
Wesley
Job Details: 09/26/2017
Dryer used on air fluff did not dry clothes. Advised customer heat must be used.
Near Salado, TX 76571
Thomas L.
Job Details: 09/26/2017
Arrived on site for no operation. Found pump not running but control was putting power to it. Also found communications error. Customer wishes to replace unit.
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/26/2017
Arrived on site. Check for no water issues. Found shorted valve. Replaced water valve. Ran diagnostic test all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/26/2017
Arrived on site. Check for no water issues. Found shorted valve. Replaced water valve. Ran diagnostic test all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/26/2017
Arrived on site. Check for no water issues. Found shorted valve. Replaced water valve. Ran diagnostic test all functions tested OK. No leaks present. Job complete
Near Salado, TX 76571
Thomas L.
Job Details: 09/26/2017
Arrived on site for failure codes and no operation. Customer is seeing AF failure code. Tested unit and all operations are normal however customers vent hose is kinked due to length of pipe coming out of the wall. Customer will have that corrected for dryer to work properly.
Near Killeen, TX 76541
Arthur B.
Job Details: 09/26/2017
KDTM354DSS4 (Dishwasher) - Arrived onsite for customer complaint of upper rack on dishwasher keeps coming apart. Found LH track missing bracket and ball bearings. Removed LH track and installed new replacement. Upper rack now level and slides as intended. No other issues found at this time. All water connections were dry at time of service.
Near Austin, TX 78732
Cliff
Job Details: 09/26/2017
Jennair refrigerator JFI2089AES. Arrived on site to diagnose a refrigerator with a no cool condition. Found a broken wire on compressor start device. Repaired all bad wiring and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/26/2017
Arrived on site. Replaced ice maker. Cycled icemaker all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/26/2017
Arrived on site. Replaced ice maker. Cycled icemaker all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/26/2017
Arrived on site. Replaced ice maker. Cycled icemaker all functions tested OK. No leaks present. Job complete
Near Smithville, TX 78957
Carlos G.
Job Details: 09/26/2017
Arrived on site and checked the unit for no ice production. Ran test cycle and found unit is making ice but due to clogged drain, ice is melting prematurely. Customer to get plumber. Collected in full with CC. Job complete.
Near Smithville, TX 78957
Carlos G.
Job Details: 09/26/2017
Arrived on site and checked the unit for upper rack issues. Inspected upper ravk and found broken rollers. Unit needs adjuster kit. Parts ($44.36) DW270 ($149.99) for total of $194.35 plus tax. Removed and replaced adjuster kit. All checks ok. Collected in full with CC. Job complete.
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/26/2017
Arrived on site. Check for temperature issues. Found no error codes. Ran diagnostic test all functions tested OK. Ran upper and lower oven all checked OK. Showed customer if they wanted to calibrate temperatures for upper and lower oven. Job complete.
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/26/2017
Arrived on site. Check for temperature issues. Found no error codes. Ran diagnostic test all functions tested OK. Ran upper and lower oven all checked OK. Showed customer if they wanted to calibrate temperatures for upper and lower oven. Job complete.
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/26/2017
Arrived on site. Check for temperature issues. Found no error codes. Ran diagnostic test all functions tested OK. Ran upper and lower oven all checked OK. Showed customer if they wanted to calibrate temperatures for upper and lower oven. Job complete.
Near Austin, TX 78732
Cliff
Job Details: 09/26/2017
Kitchenaid dishwasher KDTE204DSS0. Arrived on site to replace upper rack tracks for dishwasher. Replaced both left and right side tracks and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.
Near Austin, TX 78732
Cliff
Job Details: 09/26/2017
Kitchenaid dishwasher KDTE204DSS0
Near Killeen, TX 76543
Thomas L.
Job Details: 09/26/2017
Arrived on site for noisy water dispenser operation. Found that the water filter head was not connecting good with filter causing a vibrating thumping sound during use. Replace reservoir and bracket at unit now operates properly with no leaks.
Near New Braunfels, TX 78130
Daniel A.
Job Details: 09/26/2017
MVWB835DW1 Not spinning water from clothes/excessive vibration-shaking. Verifiedcwasher level. Ran diagnostic. Error code for off balance and motor overload. Instruct cust on cycle selections. Verified spin-speed. Normal operation after service. Checked water inlet/drain hoses. No leaks detected
Near Killeen, TX 76543
Thomas L.
Job Details: 09/26/2017
Arrived on site for smoking during use and white stuff in upper left corner. This was the customers first time to use oven compartment. She had previouslynonly used the cooptop section. Customer is seeing insulation in the sensor area. Testd unit after removing back. Found no issues with unit. Suspect customer was experiencing burn off of new oven liner.
Near Cedar Park, TX 78613
Cliff
Job Details: 09/26/2017
Whirlpool dishwasher WDF320PADS3. Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no mechanical failures with dishwasher at this time. Advised homeowner on best options and products to use for best drying results. Found there was no rinse agent in the dispenser at this time. Advised homeowner rinse agent is absolutely necessary for proper drying. No repairs needed at this time, and no water leaks were found at time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 09/26/2017
Arrived on site. Check for icemaker issues. Found bad module. Replace icemaker cycled IM all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 09/26/2017
Arrived on site. Check for icemaker issues. Found bad module. Replace icemaker cycled IM all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 09/26/2017
Arrived on site. Check for icemaker issues. Found bad module. Replace icemaker cycled IM all functions tested OK. No leaks present. Job complete
Near Georgetown, TX 78633
Mike C.
Job Details: 09/26/2017
Whirlpool Range WFG540H0ES1 Arrived to check unit for oven temperature running cool. Set unit to 350 and found unit to average out to 330. Raised oven calibration 20 degrees and rechecked temperature, checked good.
Near Leander, TX 78641
Jerry C.
Job Details: 09/25/2017
WRF993FIFM00 Arrived to inspect no cool in rc. I found the evaporator completely frosted and I removed the ice. I replaced the evaporator cover and control and sealed gapping within the rc and fc openings. I leveled and squared the chassis and adjusted the doors. Operational test good, no leaks observed during service.
Near Leander, TX 78641
Jerry C.
Job Details: 09/25/2017
Near Buda, TX 78610
Carlos G.
Job Details: 09/25/2017
DA there 9/6 WED, 16:45 to 19:40, Verifiedvinsufficient voltage to dryer. 120 v leg 1. 120 v leg 2. 0 volts across leg 1&2. Should read 240. Possible floating neutral mindufficient connections at outlet ; Job Cmpltd, O-emld tckt [SdLink\162045a.png] (via SDM) -------------------- Job/Invoice # 159727, 7/28/2017 WPL/ROCK 1480 CABELAS DR [20*53], BUDA not heating 8/2/17 13:51: CG there 8/2 WED, 13:09 to 13:47, 801-721-5640 apt#223Needing timer for repair. Office to order parts for return visit. Reschedled per susan.; ordrng 1 WPW10185982 (timer), schdld next appmnt for 8/9 WED !, saved tckt [SdLink\159727a.png] (via SDM) 8/22/17 16:38: CM there 8/22 TUE, 16:22 to 16:32, Installed timer and tested unit. Unit working properly. Instruct on proper venting and fire hazard.; Job Cmpltd, saved tckt [SdLink\159727b.png] (via SDM)
Near Buda, TX 78610
Carlos G.
Job Details: 09/25/2017
Arrived on site and checked the unit for no water from dispenser. Found faulty connection and valve. Removed and replaced valve and corrected connection. Ran test cycle and all checks ok. No water leaks present after service. Job complete.
Near Hutto, TX 78634
Mike C.
Job Details: 09/25/2017
Whirlpool Refrigerator WRS325FDAM04 Arrived to check unit for not cooling. Found compressor and fans not running. Found thermostat bad on unit. Installed new thermostat and checked operation, checked good. Checked unit for any leaks and none were found.
Near Cedar Park, TX 78613
Thomas L.
Job Details: 09/25/2017
Arrived on site for wet clothes condition. Replaced control and tested unit. Unit reached high-speed spin and there were no water leaks.
Near Georgetown, TX 78633
Chase
Job Details: 09/25/2017
wtw5600xw3 arrived on site. Checked washer for no operation. Found no stored error codes. Ran Diagnostic and calibration cycles and all functions of washer check good.
Near Buda, TX 78610
Carlos G.
Job Details: 09/25/2017
Arived on call for complaint of ice not dispensing. Found bucket full of ice door switch working and motor turning. Found impeller stripped so not able to turn gear on ice bucket. No leaks found at time of service.; ordrng 1 WP63052-2 (impeller), schdld next appmnt for 9/25 MON !, snapped 2 QuickPics
Near Lakeway, TX 78734
Thomas L.
Job Details: 09/25/2017
Removed and replaced poor fitting toe panel to allow proper door operation. All water connections are dry.
Near Georgetown, TX 78628
Mike C.
Job Details: 09/25/2017
Kitchen Aid dishwasher KDTM354DSS4 Arrived to check unit for dispenser not opening during a wash cycle. Put unit into diagnostics and found a 10-1 error code for dispenser electrical issue. Ran a automatic diagnostics cycle and found 118 volts at the dispenser but door motor is not working. Installed new dispenser and checked operation, checked good. Checked unit for any leaks and none were found.
Near Kyle, TX 78640
Carlos G.
Job Details: 09/25/2017
Arrived on site and checked the unit for dent on door. Confirmed dent on door. Office to order part for return visit. Office to rechedule due to xpart. ; ordrng 1 W10889332 (STAINLESS DOOR), snapped 4 QuickPics
Near Kyle, TX 78640
Carlos G.
Job Details: 09/25/2017
Arrived on site and checked the unit for dent on door. Confirmed dent on door. Office to order part for return visit. Office to rechedule due to xpart. ; ordrng 1 W10889332 (STAINLESS DOOR), snapped 4 QuickPics
Near Leander, TX 78641
Jerry C.
Job Details: 09/25/2017
WDF520PADM7 Arrived to instal previously diagnosed and ordered part. I removed and replaced the dispenser WPW10671905 and tested the unit in service test mode. There were no stored codes and no new ones generated during the test and all operations were present. Operational test good, no leaks observed during service.
Near Lakeway, TX 78734
Thomas L.
Job Details: 09/25/2017
Arrived on site or improper burner operation. Customer was not aware of the fact that all igniters would be turned on regardless of which burner if you wish to use.
Near Lakeway, TX 78734
Thomas L.
Job Details: 09/25/2017
Arrived on site or no broil condition. Tested unit and found both all elements working. Visited with customer about leaving door open and or close during broil.
Near Lakeway, TX 78734
Thomas L.
Job Details: 09/25/2017
Arrived on site for poor drawing condition. Visited with customer and tested unit. Found customer had not been using drying agent nor running sink prior to starting dishwasher. The dishwasher is working properly and has no leaks.
Near Martindale, TX 78655
Diego G.
Job Details: 09/25/2017
Arrived on site. Checked for noise issues. Found coins stuck in between drum and front panel. Removed coins and cycled unit, all functions tested ok. Job complete
Near Martindale, TX 78655
Diego G.
Job Details: 09/25/2017
Arrived on site. Checked for noise issues. Found coins stuck in between drum and front panel. Removed coins and cycled unit, all functions tested ok. Job complete
Near Martindale, TX 78655
Diego G.
Job Details: 09/25/2017
Arrived on site. Checked for noise issues. Found coins stuck in between drum and front panel. Removed coins and cycled unit, all functions tested ok. Job complete
Near Austin, TX 78737
Luis
Job Details: 09/25/2017
Refrigerator-KRMF706ESS01-replaced auger motor and ice door assembly
Near Dripping Springs, TX 78620
Cliff
Job Details: 09/25/2017
Whirlpool oven WOS51EC0AS04. Arrived on site to diagnose an oven with the broiler that is not staying on. Tested unit found no mechanical failures to stove and all is operating as manufacture intended. Advised homeowner broiler will cut on and off during cycle to optimize broiling temperature and that door must be closed during broiling for it to operate. No other repairs needed at this time.
Near Leander, TX 78641
Jerry C.
Job Details: 09/25/2017
WCG97US6DS00 Arrived to inspect rust on cooktop. I found the issue was with the grates and there were areas covered in rust. The coating appeared to be inconsistent and allowed exposure of the metal. I removed and replaced the grates W11172168 and tested. Operational test good, no gas leaks detected during service.
Near Leander, TX 78641
Jerry C.
Job Details: 09/25/2017
WDF520PADM7 Arrived to inspect top rack retainer issue. I entered service test mode and found no stored errors. I completed a service test mode with no additional errors generated. I advised the customer in the correct type and amount of detergent for soft water and their use. I advised them of rinse agent use and to purge cold water from the hot water supply prior to use. I replaced the broken rack trainers and discovered an area of the top rack that had no coating and was rusting. Office to order 4X p/n W10888592 wheel assy and p/n W10909088 dishrack. No leaks observed during service.
Near Belton, TX 76513
Arthur B.
Job Details: 09/25/2017
WRF767SDEM00 (Dual Evaporator a French Door Refrigerator) - Arrived onsite for customer complaint of RC sectionot not cooling on dual evaporator french door refrigerator. Found evaporator all frosted up. Also found mullion gap wider than bottom on RC doors. Adjusted LH door to make gap even all along mullion. Removed evaporator cover and defrosted evaporator using steamer. Reassembled RC section began cooling as intended. All water connections were dry at time of service.
Near Leander, TX 78641
Thomas L.
Job Details: 09/25/2017
Arrived on site for water leaking under crisper. Found defrost water under crisper. Aligned drain pan and tested. All water connections are dry.
Near Leander, TX 78641
Thomas L.
Job Details: 09/25/2017
Near Leander, TX 78641
Jerry C.
Job Details: 09/25/2017
UXT5236BDS1 Arrived to inspect no fan. The unit had power available to it and the lights worked. I verified the switch assembly correctly installed and wired and traced the wiring to the fan motor. The motor connector was not fully seated and after correcting the issue the unit worked as designed.