Near Austin, TX 78744
Luis
Job Details: 04/06/2020
REFRIGERATOR MAYTAG MSD2542VEW01 "Arrived on site for no cool. Powered unit on compressor not powering on clicking noise from starter,diagnosed a faulty starter. Installed a new starter powered unit on compressor powered down,frost forming on evaporator. ; used 1 8201786 (START DEVICE) from stock"
Near Cedar Park, TX 78613
Lou
Job Details: 04/06/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dishwasher with no power. Upon further inspection, I attempted to turn the unit on and nothing happened. When I went to check the cord to see if it was plugged in, I found that the unit is hardwired and the switch was turned off. Turned the switch on and placed in diagnostics showing no error codes. Unit operated as designed. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Dale, TX 78616
Jacob
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRT314TFDB Arrived onsite for unit not cooling. Tested unit. Found that thermostat was not working for the bottom refrigerator portion and the timer was not working. Replaced both parts. Plugged in unit. Gave customer instruct to give unit 4 to 6 hrs to see if refrigerator is cooling. No issues at this time. Job complete. Customer has LBH
Near Luling, TX 78648
Jacob
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Arrived onsite for unit not cooling both sections of the refrigerator. Tested in diagnostics mode. Looked inside freezer, could not feel air coming from evaporator fan. Found that the fan had fallen off the motor, not allowing cold air to move through out the unit. Secured fan back on too motor. Told customer to allow 2 days to let the unit defrost. No leaks at this time. Job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/06/2020
MICROWAVE KITCHENAID KMHP519ESS0 "Arrived on site for customer complaint of door open error, I replaced interlocks with switches, unit tested good.
Near Killeen, TX 76549
Al
Job Details: 04/06/2020
REFRIGERATOR LG LMX25981ST "Arrived to inspect LG refrigerator not cooling.Confirmed the complaint and accessed the compressor, which was extremely hot to the touch.Condenser fan was running.Unit has Sealed system issue and will require repair Called office and spoke with CS. He is Ordering Research for compressor,access valve and dye drier sealed system tech, authorization, 2 hours CS will research parts and order.Needs more work.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 RESEARCH (CS NOTIFIED)"
Near Temple, TX 76501
Jonathan M
Job Details: 04/06/2020
WASHER MAYTAG MVWC565FW1 Arrived onsite for washing machine that won’t lock. Inspected unit and work area. Found latch had become detached for the lid. Reattached latch and tested unit. Unit is working as designed. Call complete.
Near Georgetown, TX 78633
Wesley
Job Details: 04/06/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site and found debris under the washplate causing noise, all else checks good. Advised customer on findings. Unit is now operating."
Near Pflugerville, TX 78660
Wesley
Job Details: 04/06/2020
WASHER WHIRLPOOL MVWB765FW2 Arrived onnsite and found damage to part damaged in box
Near Cedar Park, TX 78613
Paul
Job Details: 04/06/2020
WASHER WHIRLPOOL WFW75HEFW0 Arrived onsite for a washer that displayed an error code and the door won’t unlock. I powered the unit and the drain pump came on and continued to run. I manually unlocked the washer and the drain pump stopped. I found an F3E1 stored error code. I cleared the air trap and tested the unit. The unit works as designed. I advised the customer to get washer cleaner and run the clean washer cycle. There were no water leaks present at the time of service. Call complete.
Near Hutto, TX 78634
Andy
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for refrigerator FC gasket not sealing properly. Inspected unit and found large gap at top middle of FC gasket. Heated and reshaped gasket and is now sealing properly. No water leaks present at time of service.
Near Copperas Cove, TX 76522
Al
Job Details: 04/06/2020
RANGE WHIRLPOOL WFE550S0HZ Arrived to inspect oven door damage.Confirmed the complaint and removed and replaced the left active hinge.Reassembled and unit now operates as designed.Job complete
Near Copperas Cove, TX 76522
Al
Job Details: 04/06/2020
WASHER WHIRLPOOL CAW42114GW3 "Arrived to inspect washer not draining or filling properly.Ran diagnostics test mode in store and unit preformed as designed.Customer has weak incoming water pressure, which caused the unit to error.Unit works as designed.Job complete"
Near Round Rock, TX 78665
Andy
Job Details: 04/06/2020
RANGE WHIRLPOOL WGG745S0FS02 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Leander, TX 78641
Lou
Job Details: 04/06/2020
WASHER MAYTAG MVWB765FW3 "arrived on site to inspect washer with no functions. Upon further inspection, I found the console not responding to an attempt at placing in diagnostics. I tested the harness to the console and it was good and the main control light was flashing. I removed and replaced the console and tested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78664
Andy
Job Details: 04/06/2020
DRYER KENMORE 110.972821 Arrived on site for dryer not heating. Tested and inspected unit and found failed thermal fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service. Found house vent is clogged. Recommended having house vent for dryer cleaning before using unit and customer acknowledged.
Near Manor, TX 78653
Andy
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site for refrigerator not level and ice maker not working. Leveled unit and found ice maker turned off. Turned on ice maker and cycled and ice maker cycled properly and filled. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78702
Luis
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM03 Arrived on site for no cool. Removed evaporator cover found fresh food fan not running. Found broken wire on liner side brown w/red trace
Near Austin, TX 78704
Kevin
Job Details: 04/06/2020
WASHER WHIRLPOOL WFW5090GW "Arrived on site and inspected washer and found shipping bolts are still attached, remove shipping bolts and set washer into a spin cycle with a small load of towels and it is now operating normally. No water leaks from connections at time of
Near Dale, TX 78616
Leonardo
Job Details: 04/06/2020
RANGE THERMADOR PRD606RESG/03 "Arrived on site to test unit for damaged grill plate. Found damage do,ate replaced plate and found left botto. Warming drawer not turning off. Will need new touchpad for warmer drawer and new element office to research parts ; ordrng 1 RESEARCH (RESEARCH )"
Near Austin, TX 78750
Tyler B.
Job Details: 04/06/2020
COOKTOP JENN-AIR 89891 "Arrived to inspect unit with fan issue, found fan failed, replaced and tested goodMotor
Near Round Rock, TX 78681
Paul
Job Details: 04/06/2020
REFRIGERATOR GE PSS26MSWASS Arrived onsite for a refrigerator with no water or ice. I tested the dispenser and the water started at full pressure and went to a stop. Mr had some new filters and we tried one with the same results. The filter head needs to be replaced..; ordrng 1 WR17X22072 (MSWF MANIFOLD)
Near New Braunfels, TX 78132
Noah D
Job Details: 04/06/2020
REFRIGERATOR KITCHENAID KBSD608ESS00 "Arrived on site to inspect fridge for not cooling, upon inspection found freezer a point where damper was blocked to fridge as well as pushing open gasket causing frost. Fixed all problems. Job complete"
Near Austin, TX 78705
Kevin
Job Details: 04/06/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found power button has failed on control panel, replaced control panel and all function has returned to washer. Washer is stacked"
Near Georgetown, TX 78628
Cliff
Job Details: 04/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to perform sealed system repair and replace controls for refrigerator. Upon pulling the unit out noticed rear wall of refrigerator starting to corrode and refrigerant line corroded coming out of cabinet. Contacted tech line and spoke with Rich. He confirmed insulation failure or hollow in insulation, and deemed unit unrepairable. No further repairs to be done at this time.File#7727518207"
Near West, TX 76691
Jonathan M
Job Details: 04/06/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for dishwasher that’s not making selections. Inspected unit and work area. Found door strike detached from tub and attached to the latch. Customer advised it has been that way since they bought it and they haven’t touched anything to fix it. Attached strike to proper location and tested unit. Strike remained in place. Placed unit in service diagnostics and found an F5 E2 (door stuck closed) and F2 E1 (UI stuck button). Ran unit through an auto test cycle and unit ran as designed. Explained to customer that if the door does not open, it will not allow the unit to make selections. With us fixing the strike, the unit should be able to open and enter selections and work as designed. Ran a normal cycle to test the unit and unit is working as designed. Call complete."
Near Canyon Lake, TX 78133
Noah D
Job Details: 04/06/2020
WASHER MAYTAG MVWB965HC0 "Arrived on site to get clothes out of agitator, pulled sheet after disconnecting agitator and replaced agitator back in. Job complete"
Near Georgetown, TX 78633
Lou
Job Details: 04/06/2020
REFRIGERATOR KENMORE 795.74025.411 "arrived on site to inspect refrigerator no cool in both compartments. Upon further inspection, I found both compartments very warm and all fans operating. I removed the back cover and checked the compressor and it was on but the lines were room temp. No water leaks observed during service, job completed.
Near Cedar Park, TX 78613
Lou
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL KSF26C7XYY04 "arrived on site to inspect refrigerator no cool in both compartments. Upon further inspection, I found the unit sitting in the breezeway near the front door. When I opened the doors, I found the unit on, all fans functioning and both sections warm. I placed the unit in diagnostics and ran test #4 and the 3-way valve functioned as designed. Also found that the FC defrost bimetal was open. I removed the RC Evap cover and found a lot of mold building up on the fan scroll on side walls. Found the thermistor corroded and the lines to the evaporator corroded. I advised the customer of my findings and advised the unit would need a sealed system repair along with a few other parts replaced. Sealed system components covered under warranty. I am ordering the compressor, dryer, access valve, both evaporators, FC bimetal harness, RC thermistor, RC fan scroll, 3-way valve, CNOTE-2HR JOB, CNOTE-OFFICE TO RESCHEDULE. No water leaks observed during service.; ordrng
Near Cedar Park, TX 78613
Lou
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL MFI2570FEZ07 "arrived on site to install previously diagnosed and ordered part. Due to the water dispenser dripping water and previous tech ordering the water line inside the door, I removed and replaced the water line and tested and the unit continued to drip. I advised the customer of my findings and that I am ordering more parts and would have the office to schedule return service. I am ordering the reservoir, valve, water line from the valve to top hinge, water line in the door, and the reduced and water line. No water leaks, other than the drip, observed during service. ; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve) and 1 W11043013 (valve) and 1 W11346622 (RESERVOIR) and 1 WPW10444033 (tube-water) and 1 WPW10511930 (tube-water)"
Near Austin, TX 78722
Kevin
Job Details: 04/06/2020
RANGE KITCHENAID KSGG700ESS1 "Arrived on site and inspected range and found igniter is not lighting on 2nd attempt to maintain temperature, replaced igniter with truck stock and preheated And found temperature is off above 270°, took pictures. Replaced temperature sensor also. No further repair is required at this time, job complete."
Near Austin, TX 78744
Luis
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM02 "Arrived on site for no cool. Compressor making loud odd noises,no frost formation on evaporator. Ordering a compressor,access valve and drier will also order an evaporator in case needed. ; ordrng 1 W10507884 (COMPRESSOR) and 1 W10913906 (ACCESS VALVE ) and 1 WP2188823 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV)"
Near Austin, TX 78739
Kevin
Job Details: 04/06/2020
COOKTOP WHIRLPOOL WCG97US0HS "Arrived on site and found spark module has failed and common wire is broken, after replacing spark module it is now operating properly. job complete"
Near Buda, TX 78610
Robert
Job Details: 04/06/2020
FREEZER WHIRLPOOL WRX735SDHZ02 "Arrived on job for complaints of noise from freezer door. Found the door working as designed. Called tech line, 7727520973, they confirmed the comparison of freezer door to pantry door is different rails.
Near Leander, TX 78641
Lou
Job Details: 04/06/2020
RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to inspect range cooktop burners. Upon further inspection, the customer advised that the front left burner takes a long time to ignite. I tested all four burners and the front left did take a longer time than normal to ignite. I attempted to clean the burner head but still it failed. I removed and replaced the burner head and retested and the unit operated as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78626
Cliff
Job Details: 04/06/2020
DISHWASHER KITCHENAID KUDC10FXSS5 Arrived on site to diagnose a dishwasher that is not heating. Tested all parts and components and found no failures with heater but did note LED on panel not lighting up. Job is complete.
Near Austin, TX 78741
Kevin
Job Details: 04/06/2020
WASHER AMANA NTW4516FW3 "Arrived on site and inspected washer and found error code for unbalanced load, set washer into a manual diagnostic cycle and confirmed all functions are operating normally. Discussed with customer correct loading procedure and how to correct an unbalanced load. No other issues found with washer, no water leaks from connections at time of service, job complete"
Near Creedmoor, TX 78610
Leonardo
Job Details: 04/06/2020
DISHWASHER GE DDT595SSJ0SS Arrived on site to test unit for unit leaking. Test unit and found damaged tub and damaged front panel and console. Missing insulation and kick plate and cover for junction box under unit. Will also need wash motor and drain motor with clamps and gasket for sump. ; ordrng 1 NEEDSAUTHO (NEEDS AUTHO) and 1 TUB (TUB) and 6 WD01X10571 (CLAMPS )s and 1 WD01X21314 (TUB INSULATION ) and 1 WD08X21320 (GASKET ) and 1 WD18X22782 (SUMP) and 1 WD27X23178 (COVER) and 1 WD34X23198 (CONSOLE )
Near Martindale, TX 78655
Jacob
Job Details: 04/06/2020
DISHWASHER MAYTAG MDB8989SHZ0 Arrived onsite for dispenser broken again. Looked at unit. Customer found possible issue to the broken door. Called Techline. Reported issue. Advised to replace dispenser. Got Sr#7727519986. Replaced dispenser. Tested unit. Unit test good. No leaks at this time. Job complete
Near Kingsland, TX 78639
James
Job Details: 04/06/2020
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Arrived on site and tested operation. Found water line frozen to ice maker. Removed ice and tested. Unit tests good. Job complete
Near Buda, TX 78610
Leonardo
Job Details: 04/06/2020
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to test unit for light staying. Found bad control board . Replaced board test unit and unit test good job complete.
Near Taylor, TX 76574
Andy
Job Details: 04/06/2020
DRYER SAMSUNG DVE52M7750V/A3 Arrived on site for dryer not heating. Tested and inspected unit and found failed heater assembly. Removed failed part and replaced with new. Tested unit and all operations are normal.
Near San Marcos, TX 78666
Robert
Job Details: 04/06/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on job for complaints of door not closing. Found the hinge on left side not mounted correctly with door. Adjusted door to correct position. No leaks detected at time of service.
Near Horseshoe Bay, TX 78657
James
Job Details: 04/06/2020
RANGE KITCHENAID KCGC506JSS00 Arrived on site and tested operation. Found burner caps in wrong locations. Corrected and tested. Found both power burners have large flame and could not be adjusted out. Need to order new orifice kit per service pointer W11438074 to correct issue. ; ordrng 1 W11238042 (ORIFICE KIT)
Near , TX 78610
Robert
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on job for complaints of not dispensing ice. Found the impeller moving freely because motor shaft threads stripped. Replaced impeller and motor. Test operation. No leaks detected at time of service
Near Georgetown, TX 78633
Lou
Job Details: 04/06/2020
WASHER LG WM2016CW "arrived on site to inspect washer with no power. Upon further inspection, I pulled the unit out to remove the top panel to inspect its components. I attempted to place the unit in diagnostics and the unit would not come on. I tested voltage to the unit and got 124V. Plugged the unit back in and pressed the power button and the unit came on. Customer advised that’s what it has been doing off and on recently. I placed the unit in diagnostics and tested and it operated as designed with no error codes. While looking at the filter board and control, I pressed the power button and again the unit failed to come on. I advised the customer that the unit would need a control and filter board.No water leaks observed during service, job completed."
Near Austin, TX 78731
Tyler B.
Job Details: 04/06/2020
COOKTOP JENN-AIR CVGX2423B18 "Arrived to inspect unit with ignites constantly clicking when lit on any burner, found issue to be spark module, do to complex unit, will need 2 tech to complete repair and a 2 hr window Spark mod; ordrng 1 CNOTE (2MAN ) and 1 CNOTE (2HR WINDOW)"
Near Georgetown, TX 78633
Lou
Job Details: 04/06/2020
WASHER WHIRLPOOL WTW7500GW0 "arrived on site to inspect washer not operating. Upon further inspection, I found the unit with power and would turn on. I placed the unit in diagnostics showing error code F5E4. Cleared the code and continued with testing. Unit operated as designed but continued to show the error code. Following the tech sheet, I removed and replaced the main control and calibrated and retested. Again, the unit showed the same error code. I removed and replaced the lid lock assembly and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Wesley
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM Arrived onsite and found unit with misformed seal. Reformed with heat treatment. All checks good. Unit is now sealing properly.
Near Austin, TX 78757
Luis
Job Details: 04/06/2020
REFRIGERATOR KITCHENAID KSRP25FNBL00 "Arrived on site for water leaking and middle divider extremely hot. Found broken water lines and failed condenser fan motor,motor burned out causing waterlines to break. Replaced water lines and condenser fan motor,powered unit on fan working as designed.d tested dispenser no leaks. ; used 1 W10124096 (COND MOTOR), and 2 WP2300868 (FITTING) from stock"
Near Georgetown, TX 78633
Cliff
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 "Arrived on site to perform sealed system repair for refrigerator.. Replaced compressor, evaporator, filter dryer, and both freezer door brackets. On replacing freezer door brackets found freezer light switch broken. All is working properly at this time but freezer light switch will need to be replaced to complete repairs.; ordrng 1 AUTHO (AUTHO) and 1 W11131698 (switch)"
Near Austin, TX 78759
David Z
Job Details: 04/06/2020
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site to diagnose an oven that bake element was not coming on. Performed diagnostic and found no power to bake element. Replaced control and retested. Unit is now heating properly. All is working as designed. Call complete.
Near Austin, TX 78746
Brandon
Job Details: 04/06/2020
WASHER GE WLDSR416F0WC "Arrived on site for customer complaint of unit making noise and leaking, found leak coming from transmission and main tub seal.
Near Gatesville, TX 76528
Jonathan M
Job Details: 04/06/2020
DRYER GE GTD75ECSL1WS Arrived onsite for dryer that won’t power on. Inspected unit and work area. Tested voltage from the wall and found proper voltage. Tested power at the terminal block and found proper voltage. Tested power going to the control and found correct power. I found no data about voltage to the UI or which pin connectors to check so I called GE Techline and spoke to Don SR# 03529926. He had me run several checks and advised to replace the control but to bring a user Interface just in case. Ordering parts and office will need to research user interface and call customer to reschedule due to item being out of stock. ; ordrng 1 WE03X26824 (USER INTERFACE) and 1 WE04X29098 (CONTROL)
Near Cedar Park, TX 78613
Paul
Job Details: 04/06/2020
DRYER SAMSUNG DV520AEP/XAA Arrived onsite for a dryer that the time dry selections are not working and the drum stopped turning. I found the sensor harness had come unclipped and the belt broke. I replaced the belt and reassembled the dryer. I tested the unit and it is working as designed.Call complete.
Near Hubbard, TX 76648
Jonathan M
Job Details: 04/06/2020
WASHER WHIRLPOOL MVWB835DC4 "Arrived on site for washer that would not fill. Inspected unit and work area. Placed in in-service diagnostics and found an F7 E0 (loss of power), F0 E3 (overload), F8 E6 (water hazard), and F3 E2 (inlet water temperature fault). RN unit through a manual test for both valves and found neither one of them allowing any water inside. Tested voltage to the valve and saw proper voltage. Replaced valve and tested unit in an auto test. Unit is working as designed. Call complete."
Near Austin, TX 78749
Kevin
Job Details: 04/06/2020
WASHER WHIRLPOOL WTW8040DW "Arrived on site and inspected washer and found debris inside drain pump rattling, cleared drain pump and it is now normal and operating properly. No water leaks At time of service, job complete"
Near San Marcos, TX 78666
Robert
Job Details: 04/06/2020
REFRIGERATOR AMANA ART308FFDW06 "Arrived on job for complaints of not cooling. Confirmed temperature at room temperature. Compressor running no change in temperature of tubing , both fans for evaporator and condenser running. No frost pattern. Will need SS tech.; ordrng 1 TJ90SF8404 (TUBE) and 1 W11209866 (COMPRESSOR ) and 1 W11407409 (EVAPORATOR ) and 1 WPW10143759 (dryer)"
Near Georgetown, TX 78626
Lou
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS00 "arrived on site to install previously diagnosed and ordered part. Due to the fill tube heater failure, I removed and replaced the heater and tested. Unit is operating as designed.No water leaks observed during service, job completed."
Near Temple, TX 76501
Jonathan M
Job Details: 04/06/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for dishwasher that’s not dissolving dishwasher packs. Inspected unit in work area. Placed unit in service diagnostics and found no error codes. Play staying at in an auto test and the unit ran as designed. I advised customer about the user care guide and went over essential functions for better wash and dry. Unit is working as designed. Call complete.
Near Killeen, TX 76542
Al
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived to install previously ordered part.Removed and replaced the plate.Job complete
Near Georgetown, TX 78633
Lou
Job Details: 04/06/2020
WASHER LG WM2350HRC "arrived on site to inspect washer leaking water. Upon further inspection, I placed the unit in diagnostics and tested. I found where it appeared that water was leaking from the heater area under the tub. I found that the bellow had a small tear in it at the door on the bottom near the drain ports. I removed and replaced the bellow and retested and the unit operated as designed with no more leaks. No leaks observed at the end of service, job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/06/2020
RANGE WHIRLPOOL KODE500SS04 Arrived on site for customer complaint of the drawer under the oven being really hot. I informed customer that this is normal because of where the oven exhausts. Tested good.
Near Georgetown, TX 78626
Cliff
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site today Conoce refrigerator that is not cooling properly after moving. Tested unit and found in proper frost pattern on unit and damage to bottom of refrigerator coil causing refrigerant leak. Calls most likely damaged at some point during the moving process.
Near Georgetown, TX 78633
Tyler B.
Job Details: 04/06/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived to inspect unit with rack issues, found right side track was inner wheel, found left side lock broke, replaced both tracks and tested properly"
Near , TX 78610
Jacob
Job Details: 04/06/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for unit not filling with water. Tested unit. Needed to turn on water valve. Tested unit. Unit working as designed. No leaks at this time. Job complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/06/2020
WASHER WHIRLPOOL WTW7000DW4 "Arrived on site for customer complaint of unit making noise during spin cycle, I found faulty clutch and rotor, I replaced clutch and rotor, unit tested good."
Near Austin, TX 78731
Tyler B.
Job Details: 04/06/2020
WASHER MAYTAG MHW5500FW1 "Arrived to install previously ordered parts, replaced shocks and tested good."
Near Georgetown, TX 78628
Lou
Job Details: 04/06/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site all previously diagnosed and ordered parts. Due to the dispenser failure and rust on the upper rack, I removed and replaced the the dispenser and upper rack and transferred parts from the old rack to the new. Tested unit and it is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78725
Kevin
Job Details: 04/06/2020
RANGE AMANA AGR5330BAS3 on site and replaced sensor and control diagnosed by previous technician, after replacement confirmed bake cycle will begin normally. Job complete"
Near Buda, TX 78610
Brandon
Job Details: 04/06/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for customer complaint of middle burner not lighting, found faulty valve, I replaced valve, unit tested good."
Near Cedar Park, TX 78613
Lou
Job Details: 04/06/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 "arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure diagnosis at the previous service call, I removed and replaced the ice maker and harvested but never called for water. I jumped the IM from points L to V and water did not dispense into the tray. I cycled the power to the unit and retested and again it harvested but no water dispensed into the tray. I am ordering another ice maker due to the new ice maker failure. No water leaks observed during service.; ordrng 1 W11087434 (icemaker)"
Near Lampasas, TX 76550
Al
Job Details: 04/06/2020
ICE MACHINE WHIRLPOOL KUIC15NRXS2 "Arrived to inspect ice machine not making ice.Powered the unit on and found the valve was humming and dripping water into the unit, but wasn’t enough to start producing water for ice.Dissembled and found the tube line that plugs into the bottom of the unit was cracked causing the water issues.Called office and DW assisted me in ordering the needed parts for the return service appointment.Ordering Valve and water tube. ordered parts; ordrng 1 WPW10340983 (VALVE) and 1 WPW10418868 (WATER TUBE)"
Near Lockhart, TX 78644
Leonardo
Job Details: 04/06/2020
RANGE GE JS645SL3SS Arrived on site to test unit for cooktop cracked. Found heat crack replaced cooktop test unit and unit test good job complete
Near Georgetown, TX 78633
Cliff
Job Details: 04/06/2020
MICROWAVE WHIRLPOOL WOCA7EC0HZ00 Arrived on site to replace consul for oven combination. Replaced consul and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78633
Wesley
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRT541SZHV Arrived onsite and corrected issue with loose fridge bracket. Advised customer on repair and found all operating as designed after securing bracket.
Near Austin, TX 78704
Leonardo
Job Details: 04/06/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to test unit for panel not responding. Test hit an sound f2e2 ui. Replaced panel test unit and unit test good job complete
Near Austin, TX 78750
Paul
Job Details: 04/06/2020
RANGE WHIRLPOOL WEG760H0DS0 Arrived onsite for a range to replace previous diagnosed parts. I replaced the main control and tested the unit. The unit is working as designed. Call complete.
Near Kyle, TX 78640
Robert
Job Details: 04/06/2020
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on job for noise issue. Found the fan blade scraping housing.Ordered new fan. ; ordrng 1 W10892388 (motor-fan)
Near Austin, TX 78757
Luis
Job Details: 04/06/2020
REFRIGERATOR JENN-AIR JSC24C8EAM00 "Arrived on site for cooling complaint,freezer not freezing correctly and fresh food at above 40° removed evaporator cover in fresh food section,while removing fan scroll slight hissing noise from evaporator area,found some oil on cap tube,adjusted cap tube hissing noise from inside liner. Called tech support with findings per tech support information being sent to product review team Sr#7727516836"
Near Driftwood, TX 78619
Brandon
Job Details: 04/06/2020
DRYER WHIRLPOOL WED92HEFW0 "Arrived on site for customer complaint of dryer not heating found broken heating element, I replaced heating element, unit tested good."
Near Austin, TX 78738
Leonardo
Job Details: 04/03/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not coming on. Found dishwasher connected to disposal outlet and disposal needed to be on for unit to get power. Removed power cord from disposal outlet plugged it in to regular outlet and unit working as designed job complete.
Near Georgetown, TX 78633
Paul
Job Details: 04/03/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived onsite for a refrigerator not cooling properly. I found both compartments at 51 degrees. I found all sealed system components running, the 3 way valve functioning, and the fans running in service step 4. I suspect a refrigerant leak or a insufficient compressor. Sealed system components are covered under the manufacture 10 year warranty. The compressor, drier, service tap, and possibly both evaporators need to be replaced.
Near Austin, TX 78726
Tyler B.
Job Details: 04/03/2020
MICROWAVE GE PSB1201NSS01 "Arrived to inspect unit not heating, upon testing found transformer buzzing very loud, indicating high voltage failures. Unit will need cap, diode, mag and trans to repair, u it also needed turntable roller assy ; ordrng 1 WB02X32600 (ROLLER TRAY ) and 1 WB17X10030 (transformer high vol) and 1 WB27X10037 (diode-cable assy)"
Near New Braunfels, TX 78132
Noah D
Job Details: 04/03/2020
OVEN WHIRLPOOL WOC54EC0HS03 "Arrived on site for oven not heating upon inspection found no heat to either element, replaced ACU and retested, no heat achieved, got F6E4 for UI and ACU miscommunications. Ordering UI and Console. Office to reschedule ; ordrng 1 W11105016 (CONSOLE )"
Near Round Rock, TX 78665
Chase
Job Details: 04/03/2020
REFRIGERATOR MAYTAG MRT118FFFE01 "evaporator, dye drier and access valve and start device. Compressor would not start, draw high amperage and kick off on overload. New compressor is defective. Will return tomorrow to install new compressor once it arrives. (by CS)"
Near Austin, TX 78744
Kevin
Job Details: 04/03/2020
DRYER ROPER RED4516FW "Arrived on site and inspected dryer and found it is not hooked up to power or a vent. Diagnosed only with meter and found cut off has failed, thermal fuse, heating element, and thermostat All check good, replaced cut off from non-inventory stock. was able to recommend that they get their vent cleaned to prevent issue from happening again job complete"
Near Del Valle, TX 78617
Wesley
Job Details: 04/03/2020
WASHER WHIRLPOOL WFW3090JW0 Arrived onnsite and tested unit after complaints of poor water flow. . All checks good. Customer instruct only.
Near Austin, TX 78747
Kevin
Job Details: 04/03/2020
DRYER MAYTAG MEDB835DW4 "Arrived on site and found customer hears a noise during operation, inspected dryer and found temperature is good vent to exterior of home is good. Heard noise for a few seconds but not enough to diagnose. Requested that customer either take video or wait until noise happens every use, job complete"
Near Austin, TX 78746
Luis
Job Details: 04/03/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for icemaker issues. Removed deli control found corroded and broken wires on door harness and failed control. Unit will need a new deli door and control; ordrng 1 W10815668 (DELI DOOR) and 1 W11170612 (HARNESS) and 1 WPW10769076 (CONTROL)
Near Waco, TX 76712
Jonathan M
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 "I called Techline and spoke to Andrew SR# 77277511450. He had me run several tests including removing the freezer evaporator fan wire at the ontological. Once we unplugged the evaporator fan, the unit stopped beeping. He advised to check connections and make sure everything as seated properly. But if everything was properly connected to replace the evaporator fan. ; ordrng 1 W11224591 (motor-evap)"
Near Austin, TX 78703
Wesley
Job Details: 04/03/2020
WASHER MAYTAG MHW5500FW1 Arrived onsite and replaced the control and UI and WL switch. Symptom unchanged. F8e3 and new error of f5e3 ordering door switch to repair. ; ordrng 1 WPW10443885 (door lock)
Near Austin, TX 78733
Kevin
Job Details: 04/03/2020
WASHER WHIRLPOOL WFW86HEBC0 "Arrived on site and inspected washer and found one support spring has failed and tub has fallen inside of washer. Best case scenario washer could be repaired by replacing the mounting spring. Two technicians will be needed in order to lift tub back into place and replace spring..; ordrng 1 2TECHS and 1 W11106747 (bellow) and 1 W11266650 (MOUNTING SPRING) and 1 W11415987 (SHOCKS)"
Near Liberty Hill, TX 78642
James
Job Details: 04/03/2020
RANGE WHIRLPOOL WFE505W0HB1 Arrived on site and found cooktop working but oven and control is not. Found harness has shorted at the terminal block on L1. Unit will need harness to repair. Instructed customer that the power cord will need to be replaced but is not covered by warranty. ; ordrng 1 W11432194 (HARNESS)
Near Liberty Hill, TX 78642
James
Job Details: 04/03/2020
DISHWASHER WHIRLPOOL WDT920SADM0 Arrived on site and tested operation. Found unit fills with water but wash motor will not run. Found failed wash motor. Installed new sump assembly and tested operation. Unit tests good. Job complete
Near Kyle, TX 78640
Kevin
Job Details: 04/03/2020
DRYER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found left support wheel has disintegrated. Rebuilt dryer using repair kit and it is now operating normally. No lint found in dryer at time of service, job complete"
Near Pflugerville, TX 78660
Andy
Job Details: 04/03/2020
REFRIGERATOR AMANA ASI2575GRS02 Arrived on site for refrigerator leaking. Tested and inspected unit and found issues with valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near China Spring, TX 76633
Jonathan M
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced handle and unit is working as designed. Call complete.
Near Leander, TX 78641
Cliff
Job Details: 04/03/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is not heating. Found pump assembly failed causing heater to shut off for safety reasons.
Near Austin, TX 78737
Kevin
Job Details: 04/03/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site and inspected oven and found there is no sound from control panel, no sound when timer goes off or when buttons are pressed. Replaced control panel and it has returned to normal. Customer will need to re-connect oven to Wi-Fi, job complete"