We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Andice, Texas 78628
Cliff
Job Details:
10/01/2021
Arrived on site to replace previously ordered parts for dishwasher. Replaced heating element and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, Texas 78737
Kevin
Job Details:
10/01/2021
"Arrived on site and inspected refrigerator and found water is not dispensing, are traced all lines and valves back to frozen water reservoir in fresh food section. Recommended that a homeowner allow reservoir to thaw out by raising fresh food temperature a few degrees or by unplugging fridge and leaving it to thaw. After it begins working again recommended leaving fresh food section at 39? instead of 37 to prevent issue from happening again, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Pflugerville, Texas 78660
Wesley
Job Details:
10/01/2021
Arrived onsite and found broken valve stem. Advised customer on needed part. Ordering part to repair. ; ordrng 1 W10824916 (Valve)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Buda, Texas 78610
Brandon
Job Details:
10/01/2021
"Arrived on site for customer complaint of unit not powering on, found failed fuse, I replaced fuse, unit tested good.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS00
Near Andice, Texas 78628
Cliff
Job Details:
10/01/2021
Arrived on site to diagnose an oven that is not heating properly. Found broiler element shorted and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
KITCHENAID ICE MACHINE
Model KUIA18PNLS3
Near Round Rock, Texas 78665
Lou
Job Details:
10/01/2021
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I tested the unit and found the external drain pump not functioning. I unplugged the unit from the pump and plugged it directly into the outlet and tested. Unit is operating as designed. Unit left unplugged as pump caused the breaker to trip. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, Texas 78721
Matthew
Job Details:
10/01/2021
Arrived onsite for dishwasher door not closing properly. Upon inspection found right side door hinge jumped hinge pin and bent hinge. Was able to adjust hinge and put back into place. Tested door and unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Georgetown, Texas 78626
Jonathan S
Job Details:
10/01/2021
"Arrived on site for dishwasher not draining. Inspected unit and work area. Tested drain pump operation. Found pump activating. Checked garbage disposal connection and found clear. Snaked drain line and found major grease buildup. Cleared line and continued to fill and drain in attempt to flush grease through drain line. Informed customer to run cleaner through unit as soon as possible. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lockhart, Texas 78644
Andrew
Job Details:
10/01/2021
"Arrived on site to test unit for not agitating. Found actuator was not connected to shifter. Replaced actuator, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Leander, Texas 78641
Kayman
Job Details:
10/01/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Jarrell, Texas 76537
Tali W
Job Details:
10/01/2021
"On site for fridge slowly dispensing water. Tested water dispenser with and without filter, no change. Found ice cubes were small as well. Found single valve on back of unit not fully opening. Replaced single valve. Unit now functioning as designed. *informed customer that water valve at wall DOES NOT TURN OFF and if she needs to turn off water to fridge, she will have to turn off water to whole house until she gets valve fixed*. No leaks after repair. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS
Near Austin, Texas 78730
David Z
Job Details:
10/01/2021
"Arrived on site to diagnose dishwasher that isnt drying as well as when it was new. Checked unit and found no rinse aid was being used. Check for error codes and found FA E2, which is vent motor electrical issue. Replaced vent motor to resolve error, which can cause issues with heating circuit. Unit now working as designed. Advised customer to pick up some rinse and and run hot water first. Advised customer that per whirlpool, if a large amount of plastics are washed they dont retain heat and can still have some moisture. Unit now working as designed. Call complete."
We serviced a
WHIRLPOOL COOKTOP
Model KCGS550ESS01
Near Austin, Texas 78732
David Z
Job Details:
10/01/2021
"Arrived on site to diagnose range that the front left burner was not lighting. Ran unit and found it sparking, but not lighting. Found the tip of the igniter was broken off, so unit cant reach cap to spark. Ordering igniter wire to resolve. Office to schedule when we receive part. ; ordrng 1 W11507531 (Electrode)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, Texas 78759
Justin
Job Details:
10/01/2021
"Arrived on site to install previously diagnosed parts. I installed the new suspensions and also a sound pad (part # 4318168). I replaced the right side sound pad, for it had been worn off. I then tested the unit and it ran through as designed. Call complete."
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Austin, Texas 78748
Jacob
Job Details:
10/01/2021
Arrived onsite to replace the door to the unit. Replaced the door. Looked at the seal and door is sealing with no issues. No other issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Leander, Texas 78641
Kayman
Job Details:
10/01/2021
Arrived onsite to install previously diagnosed parts. I I stalled the diffuser and tested. The diffuser is no longer making an abnormal noise. Job complete.
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Austin, Texas 78703
Scott
Job Details:
10/01/2021
"Arrived on site for poor drying performance. Ran temp checks and air flow check . Unit is heating , found restricted air flow. Found exhaust tube full of lint . Recommended having vent cleaned . Also recommended not using dryer till cleaned . No lint build up in dryer . Job complete"
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Jarrell, Texas 76537
Tali W
Job Details:
10/01/2021
"On site for dryer drum not turning after pressing start. Found belt was split. Checked pulley, motor shaft, and drum, no issues found. Replaced belt and tested. Unit now functioning as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pflugerville, Texas 78660
Wesley
Job Details:
10/01/2021
found unit evap fan was shorting and restarting control. Ordering evap fan to repair. Replaced control and UI during diagnostics. ; ordrng 1 W11334745 (Evap motor)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, Texas 78753
Matthew
Job Details:
10/01/2021
Arrived onsite for dryer taking 2 cycles to dry. Upon arrival tested unit. Upon inspection found faulty thermostat. Replaced and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV
Near Pflugerville, Texas 78660
Wesley
Job Details:
10/01/2021
Arrived onsite and found cooling reduced in efficiency by clogged condenser. Cleared airflow and tested for improvement and found temperatures normalize. All checks good.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NHZS0
Near Austin, Texas 78732
David Z
Job Details:
10/01/2021
"Arrived on site to diagnose ice machine that isnt making ice, and customer says gets hot and warms the counter. On arrival I found a large fuzzy rub had been pushed over the front vent, and unit could not circulate hot air and was causing it to heat. Removed the carpet and tested components. Found unit is running properly, and evap is frosting properly and cooling. Unit working as designed, vent was just blocked. I did notice a clicking coming from the evap when testing it, but it still seems to be fine. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Georgetown, Texas 78628
Jonathan S
Job Details:
10/01/2021
"Arrived on site to install previous diagnosed parts. REM failed FC and RC LED, installed new. Tested light and door operation. All tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHW01
Near Austin, Texas 78759
David Z
Job Details:
10/01/2021
"Arrived on site to follow up on refrigerator that was losing cool in RC at times. On arrival I replaced the main control to resolve. Advised customer to partially load both compartments now that electronics have been replaced. Checked control for temps,and found averages for RC at 37 and FC at 4. Advised customer that with items in both sections the unit should maintain its cooling a lot easier. Customer will follow up once unit has had time to adjust with items in it if cooling decreased. Unit is working at this time. call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Cedar Park, Texas 78613
Jimmy J.
Job Details:
10/01/2021
Arrived on site to install previously diagnosed part. Removed control and installed new control. Placed in diagnostics and ran DLMS calibration. Placed in high speed spin test and motor achieved high speed spin with no issue. Washer running as designed. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRA20EMBL
Near Austin, Texas 78731
David Z
Job Details:
10/01/2021
"Arrived on site to diagnose refrigerator with a ticking noise sounding like a fan coming from it. Customer advised me when he opens the RC door he can hear a ticking / clicking like it may have a bad fan. Checked damper and found damper is mechanical and not making noise, however the clicking is coming from the ceiling of the RC. Traced noise to defrost timer. Noise is an indication defrost timer is failing.
We serviced a
KITCHENAID COOKTOP
Model KCED600GSS01
Near Buda, Texas 78610
Leonardo
Job Details:
10/01/2021
"Arrived onsite to replace knob and bezels, replaced knob and bezels, tested unit, unit working as designed, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, Texas 78641
Kayman
Job Details:
10/01/2021
Arrived onsite for dishwasher not operating or no water entering the unit. Upon inspection I found no error codes stored in the system. I let diagnostics run through and found all functions passed. I inspected under the unit for signs of leaks or failures but found none. I ran diagnostics again and i could not recreate any failures. I advised the customer about the float switch and its function. The unit is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS0
Near Austin, Texas 78754
Matthew
Job Details:
10/01/2021
Arrived onsite for range not functioning. Safety issue. Upon inspection found that items in storage bin were causing the igniter to ground out rather than ignite. Removed items and tested. Unit is now functioning properly. Called safety team for documentation. SR#.7731849418 Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Austin, Texas 78749
Kevin
Job Details:
10/01/2021
"Arrived on site and inspected ice machine and found no production. Nice machine is also off, turned ice machine on and observed it not filling with water. Valve is getting correct voltage. Checked water at source and found oh water source under sink is good, removed waterline from rear of ice machine and there is no water exiting. Water line is defective a new one will be needed. Job complete"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Austin, Texas 78717
David S
Job Details:
10/01/2021
Arrived on site for cooktop large burner making noises. Inspected unit and work area. Found that the center burner was loose. Mounting screw was missing threaded. Found service pointer #W11525533 and fouled it issue was solved. Unit operating as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, Texas 78745
Leonardo
Job Details:
10/01/2021
Arrived on site for unit running to long. Test unit and found bad owi sensor. Replaced sensor test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Austin, Texas 78752
Matthew
Job Details:
10/01/2021
Arrived onsite for dispenser issues. Upon arrival put unit in diagnostics and found long/ no fill error. Tested unit and found faulty valve. Replaced valve. In the process of replacing the valve found supply issues in plumbing. Supply is off but still has water flowing. Also the cold and hot supply lines are rusted and will not go in new valve correctly. Notified customer that supply lines will need replacing and a plumber needed to correct the cutoff issues or risk of flooding is possible. Took pic in SD.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Round Rock, Texas 78681
Jimmy J.
Job Details:
10/01/2021
Arrived on site to install previously diagnosed parts. Removed ice maker and harness from housing. Installed new harness and ice maker. Reinstalled ice maker and turned on ice maker. Heard water fill mold immediately after turning on ice maker. No leaks detected. Job completed.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS00
Near Austin, Texas 78757
Justin
Job Details:
10/01/2021
"Arrived on site to install previously diagnosed parts. Upon arrival the customer stated they had a power outage and the unit we t out. During this time the excess ice thawed out. I put the unit into diagnostics mode and found the IB fan running as designed. I jumped the IM and it got an error code E3 for not reaching home position. This indicates a bad IM. I jumped the IM fill and found it running as designed. I checked temps and found the FC at 41?F and the RC at 48?F. I gained access to the control and ohmd out the thermistors. The FC read 5.95k, the RC read 5.15k, the FC evap read 8.13k, and the RC evap read 7.71k. These are all within range. This indicates a faulty control for defrost issues and a bad IM. I installed the control and went to install the IM. I am ordering a new IM to install. Office to reschedule. ; ordrng 1 W10908387 (Icemaker)"
We serviced a
GE REFRIGERATOR
Model GYS22GMNCES
Near Lampasas, Texas 76550
Al
Job Details:
10/01/2021
"Arrived on site and inspected freezer compartment not cooling. Checked temperatures 31 in ff and 19 in freezer compartment. Located a massive frost buildup on the back wall that had the freezer fan motor seized. I attempted to steam the ice, without any luck. Placed unit in diagnostics mode with SW help and defrost heater never sizzled. Checked heated at control and didnt register 120. Ordering the main control and will return with all other parts. Due to the massive ice buildup I had the customer sign the defrost waiver. OFFICE PLEASE CALL THE CUSTOMER 48 hours prior so customer can defrost the unit. Also ordering authorization ; ordrng 1 WR55X31716 (Main Control)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lampasas, Texas 76550
Al
Job Details:
10/01/2021
"Arrived back on site to install previously ordered parts. Removed and replaced the lid, latch and hinges. Unit now operating properly without any issues. Customer satisfied. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Austin, Texas 78748
Kevin
Job Details:
10/01/2021
Arrived on site and inspected washer and found actuator arm is out of cam kit ring. Replaced actuator and confirmed operation by running an automatic test cycle. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Austin, Texas 78759
Justin
Job Details:
10/01/2021
Arrived on site for a washing machine throwing an F2E2 error code. Upon arrival the error code had been thrown on the screen. I put the unit into diagnostics mode and found stored error code F2E2 is for HMI disconnected. I cleared the error codes. I then ran a test cycle and found it running through as designed. I gained access to the control and found everything plugged in correctly. I then ran the HMI test and found the LEDs not lighting up. This indicates a faulty HMI. Ordering the UI with harness to replace. Office to reschedule. ; ordrng 1 W11478526 (UI)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KBS0
Near Austin, Texas 78739
Leonardo
Job Details:
10/01/2021
"Arrived on site to test unit for water leak, tested unit 10 minutes in normal cycle, tested unit in diagnostics, could not replicate the leak, advised customer on proper loading techniques, no leaks detected job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, Texas 78703
Scott
Job Details:
10/01/2021
Arrived on site for door not closing properly . Need strike missing . Ordering strike .call to set return ; ordrng 1 W11090487 (Strike)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHSS02
Near Dripping Springs, Texas 78620
Brandon
Job Details:
10/01/2021
"Arrived on site to replace ice door, after replacing, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC422TS00
Near Austin, Texas 78749
Kevin
Job Details:
10/01/2021
Ive done site and inspected refrigerator and found a water line looping up from underneath the refrigerator keeping the freezer door from closing properly. Cleared water line made sure dispenser and Icemaker cycled properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Hutto, Texas 78634
Lou
Job Details:
10/01/2021
"Arrived on site to inspect dishwasher dispenser and rack wheels issues. Upon further inspection, I found the lower rack wheels missing, the dispenser detergent door not opening, and the element is warped. I placed the unit in diagnostics showing error code F9E1-diverter lost position. I cleared the code and continued with testing. I removed the toeplate and found the sump/motor assembly leaking at the diverter housing (F9E1). I advanced through testing and found the dispenser door doesnt open and the element showing less than 7 amps. The drain pump is operating as designed. I am ordering the sump/motor assembly, element, (4) lower rack wheels, CNOTE-AUTHORIZATION and will return with prescreened parts. Returning tech to replace the sump/motor assembly, element, dispenser and install 4 new rack wheels.; ordrng 1 WPW10605057 (Sump/motor assembly) and 1 W10703867 (Element) and 4 WPW10195417 (Lower rack wheels)s and 1 CNOTE (Authorization)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, Texas 78717
Jimmy J.
Job Details:
10/01/2021
any stream coming out. Customer stated they ran the dishwasher last night and the dishwasher didnt have any residual water inside. Customer had just recently refilled the rinse aid but confirmed there was plenty inside the dispenser already and that she just wanted to top it off. Last night was the very first time it hasnt left water all over the door. I ran diagnostics and got F10E2. This was the only error code. Ran through full diagnostics and washer is running as designed. Gained access to vent and tested. Tested vent and it is faulty. Removed vent and installed new vent. Ran through diagnostics again and dishwasher is running as designed. No leaks detected. Job completed.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS11
Near Georgetown, Texas 78628
Lou
Job Details:
10/01/2021
"Arrived on site to inspect condensation on microwave door. Upon further inspection, customer demonstrated the issue by placing a bowl of water in the unit and heating for 3:30. With approximately 30 seconds remaining, steam began to come out of the door at the bottom left corner area on the outside of the door. I contacted techline and spoke to Austin and advised of the complaint and my findings.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Round Rock, Texas 78664
Wesley
Job Details:
10/01/2021
Arrived onsite and repaired the unit dispenser gasket and advised customer on using vinegar washes to maintain unit and clear soap residue. Unit is otherwise operating as designed advised customer on on repair. All else checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Cedar Park, Texas 78613
Jimmy J.
Job Details:
10/01/2021
"Arrived on site for not making ice. Customer had shut off the ice maker as soon as they realized water was dripping out. This was shortly after the previous tech replaced the ice maker. Found ice bin frozen and stuck inside housing. I was able to remove the front cover of the ice bin to get a better grip on the bin and it came out. Found ice build up inside the housing and ice maker. The ice maker funnel where water comes in from the fill tube was frozen oven. This is why and where the ice build up originated from. Removed ice maker and cleared away all the ice build up. The funnel had bit of styrofoam inside of it causing blockage and an ice block inside the funnel. Once I cleared all the ice away I reinstalled the ice maker and ran a jumper to harvest the ice maker. Ice maker harvested and water came into the funnel as designed, noleaks detected. Removed ice maker and dumped the water that was just called for then reinstalled the ice maker to begin making ice again. No leaks detected. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Pflugerville, Texas 78660
Wesley
Job Details:
10/01/2021
Arrived onsite and repaired unit by replacing broken latch. All checks good. Unit is now operating operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near The Hills, Texas 78738
Robert
Job Details:
10/01/2021
Arrived on call for complaint of warm temperature. Found refrigerator evaporator blocked with ice.
We serviced a
WHIRLPOOL COOKTOP
Model n/a
Near Red Rock, Texas 78662
Andrew
Job Details:
10/01/2021
"Arrived on site to replace switch from previous diagnosis. Replaced switch and element not engaging. Found loose wire on griddle sensor. Secured connection, tested unit, unit working good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Georgetown, Texas 78626
Jonathan S
Job Details:
10/01/2021
"Arrived on site for refrigerator, customer requesting water line to be installed to refrigerator. Inspected unit and work area. Found customer had correct water supply line for unit. Installed water line and flushed system. Found damper control making noise.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Georgetown, Texas 78626
Jonathan S
Job Details:
10/01/2021
"Arrived on site for front right burner not working. Inspected unit and work area. Found broken wire to element, found receptacle and burner harness will need to be replaced. Add electrical tape over broken wires for safety precautions Schedule return for Tuesday the 5th.; ordrng 1 W11396691 (COOKTOP HARNESS )"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Hutto, Texas 78634
Wesley
Job Details:
10/01/2021
"Arrived onsite and repaired unit by replacing the inverter and mag and console to solve customer issues with heating and glitching board, all checks good. Unit is now operating properly. Advised customer on repair."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near New Braunfels, Texas 78130
Noah D
Job Details:
10/01/2021
"Arrived on site to inspect unit for not closing and starting, upon inspection found the left side of lid broken causing a functional issue
We serviced a
KITCHENAID WINE COOLER
Model KUBR214KSB00
Near Austin, Texas 78717
David S
Job Details:
10/01/2021
Arrived onsite to install previously designed part customer answered door and rated that they need to reschedule due to a scheduling conflict. Office to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Round Rock, Texas 78665
Lou
Job Details:
10/01/2021
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer described the noise as a vibrating metal on metal noise. I placed the unit in diagnostics and tested the damper control and found it operating as designed. Tested the compressor and condenser fan and customer identified the noise and said it gets much louder. I pulled the unit out and removed the back cover to inspect the compressor and tubing. I found when applying pressure to the condenser lines the noise got quieter. I applied some sealant tape in between the condenser and chassis and retested and unit is much quieter. Customer advised that if the noise came back, she would record and let our office know. Customer also questioned the popping noise from the unit when the compressor came on. I advised that it is normal and goes away after a few minutes of the refrigerant circulating through the system. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, Texas 78633
Jonathan S
Job Details:
10/01/2021
"Arrived on site to install previous diagnosed parts. Removed failed sump assembly and installed new. Installed insulation on unit and toe plate brackets. Tested operation and monitored for possible water leaks. All tested good, no water leaks detected during service.
We serviced a
GE REFRIGERATOR
Model GSS25GMHNCES
Near Kingsbury, Texas 78638
Andrew
Job Details:
10/01/2021
"Arrived on site to test unit for not cooling. Found starter attempting to turn compressor on but compressor was not turning on. Swapped starter and run cap with test parts and same issue. Compressor is not engaging. Voltage to unit is correct. Condenser motor working as designed. Evap motor working as designed. Needing compressor replaced. Needing 2hrs on return visit, SS tech and all major sealed system components. Unable to find evap part number so needing parts research for evap. Office to reschedule. ; ordrng 1 WR87X10224 (Compressor) and 1 WR55X24064 (Run cap) and 1 WR08X31586 (Starter) and 1 WR86X25269 (Drier) and 1 Partsresearchevap (Parts research evap) and 1 Accessvalve (Access valve)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Lampasas, Texas 76550
Al
Job Details:
10/01/2021
"Arrived on site and inspected dryer banging noises. Confirmed the complaint and, disassembled and found rocks in the front door gasket causing the irritating banging noises. Removed all debris and several coins and unit tested properly without any issues. Customer satisfied. Job complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Austin, Texas 78737
Kevin
Job Details:
10/01/2021
"Arrived on site and replaced drain pump diagnosed on previous visit, after replacement confirmed operation by running test 51.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX305ESS2
Near New Braunfels, Texas 78132
Noah D
Job Details:
10/01/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the unit was not pumping water to the top portion of unit, per last tech replaced thermistor and recirculating pump. Tested all functions and found no issues. Complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HB01
Near Hewitt, Texas 76643
Jonathan M
Job Details:
10/01/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. The customer heard use the unit since the last visit against our recommendations. The customer had cooked breakfast for about 20 to 25 minutes prior to my arrival. Found the cooktop hot surface light on. Disconnect power and replace the wire harness. Reconnected power in still found the hot surface light on. Tested all burners in the burners all worked as designed with the cooktop light coming on. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Jarrell, Texas 76537
Tali W
Job Details:
10/01/2021
"On site to install previously diagnosed parts. Replaced terminal block and harness. Reassembled, tested all burners, bake and broil. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Lampasas, Texas 76550
Al
Job Details:
10/01/2021
Arrived on site and inspected dryer making a scraping noise. Confirmed the complaint and found a screw lodged in the door gasket. Showed customers daughter and removed it. Reassembled and unit tested as designed without any issues. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Austin, Texas 78737
Kevin
Job Details:
10/01/2021
"Arrived on site and inspected refrigerator and found evaporator drain is not draining, attempted to use steamer and a quarter inch waterline to clear it from the top and from the bottom and it will not clear
We serviced a
MAYTAG DRYER
Model MDE9606AYW
Near Dripping Springs, Texas 78620
Brandon
Job Details:
10/01/2021
"Arrived on site for customer complaint of unit not starting and burning smell, found failed motor and blower, I replaced motor and blower, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Austin, Texas 78734
Robert
Job Details:
10/01/2021
Arrived on call for complaint of not draining. Found loose connection at pump. Correct wire error and test.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYM7
Near Austin, Texas 78738
Leonardo
Job Details:
10/01/2021
"Arrived on site to test unit for not drying dishes, tested unit found element cracked, need new element to fix issue, office to reschedule.; ordrng 1 W10518394 (Element)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT770PAYM0
Near Austin, Texas 78737
Brandon
Job Details:
10/01/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from sump assembly
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, Texas 78703
Scott
Job Details:
10/01/2021
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, Texas 78703
Jacob
Job Details:
10/01/2021
"Arrived onsite with SM to replace parts. Upon trying to remove the bolt for the stator and rotor, the bolt would not come off. Re ordered part. Office to reschedule. ; ordrng 1 W10916241 (rotor) and 1 W10920132 (hose)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Austin, Texas 78728
Justin
Job Details:
10/01/2021
"Arrived on site for a washing machine that is rattling and throwing error codes. Upon arrival the customer stated several concerns. They could often hear a loud clicking on the unit, the agitator seems loud, and the timing for the cycles seems to be off. I put the unit into diagnostics mode and found no stored error codes. I then ran a diagnostics cycle and individually activated each component. I found all running as designed. I gained access to the bottom of the unit and found everything in good shape. The customer pointed out the noise during the cycle, and I found it to be normal agitation noise. i ran an HMI test and it passed. I found no failures on the unit at the time of service. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Temple, Texas 76502
Tali W
Job Details:
10/01/2021
"On site for dryer taking multiple cycles to dry clothes. Found unit is heating. Checked all fuses and thermostats, all functioning properly. No significant lint build up in blower housing and nothing caught in blower wheel. Found temperature fluctuation at significantly higher levels with vent hose connected than when disconnected. Informed customer to have dryer vent cleaning service performed to allow proper airflow of unit. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Elm Mott, Texas 76640
Jonathan M
Job Details:
10/01/2021
Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. The customer advised that the unit doesn?t seem to be washing their clothes and will shut off sometimes during the cycle. Ran unit to run diagnostics and found an F7 E6 (motor fault) error code. Ran the units are an auto test and found the unit not agitating correctly. Found the unit spinning the basket as the unit was trying to agitate. Looked underneath the unit and found the shifter disconnected from the cam. Replaced shift actuator and tested the unit. The unit began to work as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elm Mott, Texas 76640
Jonathan M
Job Details:
10/01/2021
Arrived on site for a washing machine that?s not completing cycles. Inspected unit and work area.The customer advised that the unit is having harder issues with heavier loads than lighter loads at finishing the cycle. He advised that he?ll have to use the drain and spin in order to get the clothes to spin out properly. Ran the unit through diagnostics and did not find any sort of error codes. Ran unit to Renato test and found the unit not agitating properly and making a clicking sound as it agitated. Looked underneath the unit and found the cam disconnected from the shifter. Replaced the shifter and tested the unit. The unit is working as designed. Call complete.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Waco, Texas 76706
Jonathan M
Job Details:
10/01/2021
Arrived on site for a washing machine that is going off balance and making a screeching sound as it spins. Inspected unit and work area. Ran the unit through diagnostics and found no stored error codes. Around the unit through an auto test and found the unit having a hard time shifting between agitation and span. Once the unit went into spin noticed a sizable grinding sound due to a bad bearing. Replaced the gear case in shifter and tested the unit. The unit began to work as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Liberty Hill, Texas 78642
Cliff
Job Details:
10/01/2021
Arrived on site to diagnose a refrigerator with light not working. Found failed led module and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Hewitt, Texas 76643
Jonathan M
Job Details:
10/01/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace icebox van and the customer complained about water dripping from the freezer section. Looked underneath the unit and found the drain hole in the freezer section was iced over causing the water to drip into the bottom of the freezer and onto the floor went into defrost. Removed ice buildup and steamed out the blockage in the freezer drain pan. Went to check functionality of the ice maker and found the left side dispenser door not shutting all the way. Check the gasket in the liner and could not find any noticeable dents or warps in either liner or gasket door. I called Whirlpool Techline and spoke to Adrian SR# 7731884306. He video chatted me to look at this and we attempted to reposition the hinge on the left-hand door. We could not get the door to shut in any circumstance unless if the door was removed from the hinge.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Copperas Cove, Texas 76522
Al
Job Details:
10/01/2021
Arrived on site 2/2 for washer stopping mid cycle when set on hot. I started a normal load on hot water setting and it took approximately 3-4 minutes before the hot water got hot. Customer will have the water heater checked because its not providing hot enough water to register properly. Unit works as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Temple, Texas 76502
Tyler
Job Details:
10/01/2021
Arrived on site for washer not balanced euring wash cycles. Upon arrival I found tub was heavilyleaning to the front left and after further inspection I found suspension rods had failed. I replaced rods and also releveled unit due to inclined flooring. After reasse and testing unit with 4 towels during fill agitation drain and spin I found unit fully functioning as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Temple, Texas 76502
Tyler
Job Details:
10/01/2021
"Arrived on site for washer with broken strike. Upon arrival I confirmed issue but also found washer ui lights stuck in wash selection mode. I was unable to get unit to manually power down using ui. Also found door lock not responding. Replaced door lock and strike and after letting unit reset unplugged for 15 minutes repaired unit and found same ui frozen results. Will need office to reschedule once Availability of parts is known ordering W11481108 ACU, W11481116 encoder, W11414312 ui harness. ; ordrng 1 W11481108 (Acu) and 1 W11481116 (Encoder) and 1 W11414312 (Ui harness)"
We serviced a
WHIRLPOOL DRYER
Model LER4634JQ1
Near Killeen, Texas 76549
Tyler
Job Details:
10/01/2021
Arrived on site for dryer not turning on. Upon arrival I found door switch internally broken not allowing voltage to pass through. Replaced door switch and tested dryer. Found unit heating and functioning as designed call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, Texas 78660
Wesley
Job Details:
10/01/2021
Arrived onsite and found clog in drain. Cleared clog with vacuum. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSP0
Near Austin, Texas 78703
Scott
Job Details:
10/01/2021
"Arrived on site for dishwasher stopping mid cycle . Ran diagnostics got vent erro code . Found vent fan locked up. Replaced vent . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Manor, Texas 78653
Matthew
Job Details:
10/01/2021
Arrived onsite for refrigerator not cooling. Upon arrival found unit unplugged. Residents unplugged unit due to ice buildup and not working. Unit thawed and did cause tile damage. Took pic in SD. Tested unit and found heater not energizing in force defrost. Disassembled unit and found heater harness not secured. Secured connector and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS0
Near Round Rock, Texas 78681
David S
Job Details:
10/01/2021
Arrived on site to install previous diagnose part. Uninstalled failed heating element and installed new one. Checked forwarder leaks after installation and found none. Unit is operating as designed. Job complete
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near New Braunfels, Texas 78132
Noah D
Job Details:
10/01/2021
Arrived on site to inspect unit for not closing normally due to a bad clamp. Upon inspection found the outer clamp off the bellow. Reattached bellow clamp and tested. Complete
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Austin, Texas 78748
Robert
Job Details:
10/01/2021
Arrived on call for complaint of not finning cycle. Ran diagnostics and got code for suds. Ran test load and it would not finish cycle kep filling and draining. After installation test operation.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Lorena, Texas 76655
Jonathan M
Job Details:
09/30/2021
"Arrived on site for a washer that?s not working right. Inspected unit and work area. The customer advised that the unit we had on file was her old washer from over six years ago. Updated model and serial information and tested the unit. Found no stored error codes and ran the unit to an auto test. Found the unit not shifting into agitation. Went underneath the unit and found the cam completely stuck which caused the shifter to break. Replaced both cam and shifter and tested the unit. The unit began to work as designed; used 1 W10721967 (CAM), and 1 W11481722 (ACTUATOR ) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Leander, Texas 78641
Tommy
Job Details:
09/30/2021
Arrived onsite for dishwasher not dispensing soap. Found upon arrival unit is operating as designed water was off to unit.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Leander, Texas 78641
Tommy
Job Details:
09/30/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced control and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
09/30/2021
Arrived on site for When I turn on the machine it makes a noise and I can smell something burning/over heating. Found dryer making a loud noise when operating. Gained access to blower wheel and found sock stuck inside blades of blower wheel. Removed sock and reassembled. Tested dryer and noise is gone. Dryer heating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model DU810DWGU1
Near Round Rock, Texas 78664
David Z
Job Details:
09/30/2021
"Arrived on site to diagnose dishwasher leaking from unit. On arrival customer informed me a plumber had verified the unit was leaking from the hose going from the valve to the fill box. Hose didnt have a clamp on the upper section. Used a truck stock work clamp to secure the hose to the box. Ran unit and verified leaking is no longer present.
We serviced a
JENN-AIR RANGE
Model JDS1750EP0
Near New Braunfels, Texas 78132
Andrew
Job Details:
09/30/2021
"Arrived on site to install new panel. Found panel damaged in box. Will order new part, office to reschedule.; ordrng 1 W11039015 (Panel)"
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near New Braunfels, Texas 78130
Noah D
Job Details:
09/30/2021
"Arrived on site to inspect unit for not closing and being damaged, upon inspection found the door hanging and not installed normally, installed all parts normally and realigned inner plate. All functions worked. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Georgetown, Texas 78626
Wesley
Job Details:
09/30/2021
"Arrived onsite and installed panel. Unit is now operating as designed. Advised customer on repair, all checks good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Seguin, Texas 78155
Noah D
Job Details:
09/30/2021
"Arrived on site to inspect unit for not going past rinse cycle. Upon inspection found no issues with washer, but found multiple frogs inside belt causing issues, removed frogs and tested. Complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near New Braunfels, Texas 78130
Noah D
Job Details:
09/30/2021
"Arrived on site to inspect unit for always draining, upon inspection found the unit did always drain when plugged in but was able to be canceled, checked drain tube and found the tubing was installed incorrectly, aligned tubing and tested. Unit worked correctly. Instructed customer on use and to inquire about extended warranty. Complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, Texas 78753
Scott
Job Details:
09/30/2021
"Arrived on site replaced slider ,clutch ,stator and rotor . Ran calibration and diagnostics wash. All checked normal . No water leaks detected at time of service. Job complete"