Near Fort Hood, TX 76544
Arthur B.
Job Details: 02/16/2019
WASHER MAYTAG MVWX655DW1 Arrived onsite for customer complaint of top load washer bounced around when spinning. Confirmed issues. Found inner basket that was replaced back in Aug 2018 has warned prematurely causing wobble inside basket. Ordering inner basket and returning with gearcase and suspension. R/S for Wednesday 2/20. All water connections were dry at time of service.; ordrng 1 W10752719 (basket)
Near Austin, TX 78726
Cliff
Job Details: 02/16/2019
DISHWASHER KITCHENAID KUDS03CTBL0 Arrived on site to diagnose a dishwasher with a door of the swelling down to heavy. Found link cables for counterbalance system failed and broken. Replaced both cables and pulleys and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Waco, TX 76710
Al
Job Details: 02/16/2019
DISHWASHER KITCHENAID KDPE334GPS0 Arrived to inspect dishwasher Not dispensing properly. Confirmed the complaint and removed and replaced the dispenser. Reassembled and unit tested as designed. All water lines were dry at the time of service.
Near Austin, TX 78702
Scott
Job Details: 02/16/2019
WASHER GE GTW485ASJ0WS Arrived on site for not draining spinning . Units pump is just humming . Not pumping any water and water was sitting in tub. Replaced drain pump . Tested unit as well as ren diagnostis test . All checked normal . Job complete .
Near Blanco, TX 78606
Brandon
Job Details: 02/16/2019
DISHWASHER KITCHENAID KDTM404EBS3 "Arrived on site for customer complaint of unit not cleaning dishes well, found some hard water build up, but unit tested good. Instructed customer to use dishwasher magic, and change soaps."
Near Austin, TX 78751
Joseph C.
Job Details: 02/16/2019
DRYER KENMORE 110.730241 "Arrived on site for “unit will not start” complaint. Inspected unit and found broken drum belt. Removed and replaced with repair kit. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near San Marcos, TX 78666
Robert
Job Details: 02/16/2019
OVEN KITCHENAID KGSA906PSS00 In order to replace wiring harness and latch will need to gain access under cook top. Attempts will cause additional damage and require multiple parts. Installed control board and still do not have display.per conversation with CS-no further attempts will be made..
Near Austin, TX 78738
Brandon
Job Details: 02/16/2019
REFRIGERATOR KITCHENAID KSSO42QTX02 "Arrived on site for customer complaint of unit not dispensing ice, found faulty auger motor. Ordering motor. ; ordrng 1 2315546 (motor) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH)"
Near Georgetown, TX 78633
Steve C.
Job Details: 02/16/2019
COOKTOP JENN-AIR CVEX4270B Arrived on site to replace the switch and light due to not turning on. Replaced both parts and tested the unit. Unit works properly and job complete.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 02/16/2019
OVEN WHIRLPOOL KODE300ESS00 "Arrived on site. Replaced both blowers due to loud noise. Ran both ovens , all functions tested OK. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 02/16/2019
OVEN WHIRLPOOL KODE300ESS00 "Arrived on site. Replaced both blowers due to loud noise. Ran both ovens , all functions tested OK. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 02/16/2019
OVEN WHIRLPOOL KODE300ESS00 "Arrived on site. Replaced both blowers due to loud noise. Ran both ovens , all functions tested OK. Job complete"
Near Austin, TX 78704
Kevin
Job Details: 02/16/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site I found the washer is blinking center light, there is water in the tub. Set washer into a diagnostic cycle and water drained out properly. Ran all functions in manual diagnostic, everything checked good, ran a calibration cycle and it passed. Ran a automatic test cycle and it also passed. Could not determine a reason for the washer not completing the original cycle. No water leaks from connections at time of service, collected service fee."
Near Johnson City, TX 78636
Brandon
Job Details: 02/16/2019
DISHWASHER KITCHENAID KDTM504EPA0 "Arrived on site to replace sump assembly, after replacing parts unit tested good.
Near Waco, TX 76705
Al
Job Details: 02/16/2019
DISHWASHER WHIRLPOOL DU810SWPU3 Arrived to inspect dishwasher with no power. I checked the breaker box and couldn’t find a power source. I removed the inner door and checked power at the door switch. Got none. I removed 5he junction box cover and the connections weren’t connected properly. I reconnected the wires with the nut and unit powered on. Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near Leander, TX 78641
James
Job Details: 02/16/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. I found the drain pump running but water is not draining. Inspected hoe and found the check valve was blocking the flow of water. Corrected check valve and tested for proper draining. U it now draining properly and all water connections dry at time of service. Job complete
Near Austin, TX 78738
Brandon
Job Details: 02/16/2019
MICROWAVE KITCHENAID KMHS120ESS5 "Arrived on site for customer complaint of unit not heating, found high voltage issue, I replaced magnetron, capacitor, and diode, unit tested good."
Near Austin, TX 78729
Tyler B.
Job Details: 02/16/2019
RANGE WHIRLPOOL WEG745H0FS0 "Arrived back on site for prior ordered parts, replaced membrane and knobs, panel was scratches, looked to be used. Will need new one to complete repair ; ordrng 1 CNOTE (OFFICE RS) and 1 W10885068 (panl-cntrl)"
Near Pflugerville, TX 78660
Wesley
Job Details: 02/16/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site and replaced failed gearcase and oil damaged cap actuator and cam. All else checks good. Unit is now operating as designed.
Near Georgetown, TX 78633
Tyler B.
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site for no water no ice, found valve stuck, replaced valve and tested good, no leaks on site . Cust has leave behind from prior work"
Near New Braunfels, TX 78133
Diego G.
Job Details: 02/16/2019
WASHER AMANA NTW4516FW2 "Arrived on site. Check for new operation issues. Found no display not allowing to select a cycle. Found 120 V going to control. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78133
Diego G.
Job Details: 02/16/2019
WASHER AMANA NTW4516FW2 "Arrived on site. Check for new operation issues. Found no display not allowing to select a cycle. Found 120 V going to control. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78133
Diego G.
Job Details: 02/16/2019
WASHER AMANA NTW4516FW2 "Arrived on site. Check for new operation issues. Found no display not allowing to select a cycle. Found 120 V going to control. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near , TX 78653
Wesley
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site and used rollers clips and rivers to repair unit. Also installed water hose.
Near Leander, TX 78641
Tyler B.
Job Details: 02/16/2019
DISHWASHER KITCHENAID KDTE234GPS "Arrived on site for rack falling down, found right track come apart at weld, replaced both tracks, leveled unit, and tested good. No leaks on site"
Near Round Rock, TX 78681
Lou
Job Details: 02/16/2019
WASHER MAYTAG MHW9000YG0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the bellow ad while I had the unit apart, I checked the drain pump and found a large amount of debris inside. I removed the debris and put the unit back together and tested. Unit operated as designed. No water leaks observed during service, job completed. Customer paid in full at previous service call."
Near Austin, TX 78758
Cliff
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site to diagnose a refrigerator that is not cooling. Tested parts and components and found no mechanical failures at this time. Advised customer they may be catching it during or after a defrost cycle and recording unusual temperatures. As unit was not plugged in initially when we arrived I was not able to test for defrost failure. Advise customer if problem persists to leave unit running for at least 24 hours prior to scheduled service date.
Near Waco, TX 76712
Al
Job Details: 02/16/2019
WASHER GE GTW460ASJ4WW "Arrived to inspect unit not draining. Attempted service test mode and unit did not respond. Removed and replaced the Control, reassembled and unit tested as designed..All water lines were dry at the time of service JOB COMPLETE"
Near Buda, TX 78610
Kevin
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site and inspected refrigerator and found ice maker fill tube has split, took one picture. There is no water flow through water dispenser, customer has experienced freezing items in the fresh food section, raised temperature 2° overall and will need to bring back new waterline, permagum , reservoir, and valve to ensure repair on the next visit; ordrng 1 212643 (sealer-gum) and 1 67006317 (tube-water) and 1 W10753488 (reservoir) and 1 W11043013 (valve)"
Near Austin, TX 78737
Kevin
Job Details: 02/16/2019
COOKTOP WHIRLPOOL WCG51US6DS00 "Arrived on site and inspected cooktop and found all igniter’s are operating properly, sparking on every burner is normal do to ball valve the switches being in series. Job complete"
Near Round Rock, TX 78664
Lou
Job Details: 02/16/2019
DRYER WHIRLPOOL WGD7500GW0 "arrived on site to inspect dryer door not closing. I found that the customer had duct tape holding the door closed. Removed t(e tape and tested the door and I could feel that the catch/strike were not tight when closed. I removed and replaced the inner/outer door assembly and tested and the door is closing tightly like it should. Turned the unit on and the door is sealing properly as well. No lint observed during service, job completed."
Near Little River-Academy, TX 76554
Steve C.
Job Details: 02/16/2019
RANGE FRIGIDAIRE FGEF306TPFA Arrived on site for the unit has a hole on the upper oven. Found the upper oven has a hole about the size of a quarter. The whole is located on the bottom liner and is unrepairable. Called Frigidaire complaint #82393235 Frank And advise the unit is unrepairable. Advise the customer to call Frigidaire.
Near Austin, TX 78723
Luis
Job Details: 02/16/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 "Arrived on site for no water or ice,found frozen reservoir customer will defrost unit to defrost water reservoir. Charged service call fee"
Near Pflugerville, TX 78660
Wesley
Job Details: 02/16/2019
DRYER AMANA NED4655EW1 Arrived onnsite and found timer broken. Replaced timer. All checks good. Unit is now operating as designed.
Near Del Valle, TX 78617
Joseph C.
Job Details: 02/16/2019
WASHER GE GTW485ASJ2WS "Arrived on site for “stopped working” complaint. Inspected unit and found gearcase leaking and shifter mechanism failed from being shoted, from water leak. Removed and replaced gearcase, shifter and clutch. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Salado, TX 76571
Steve C.
Job Details: 02/16/2019
REFRIGERATOR GE GFD28GELCDS Arrived on site for the unit water filter tabs are broken. Customer has the filter housing. Replace the filter housing and the new water filter. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78704
Luis
Job Details: 02/16/2019
WINE COOLER JENN-AIR JUW24FLERS00 "Arrived on site for light staying on. Diagnosed faulty light switch,removed faulty switch installed new switch tested light operation unit working as designed."
Near Austin, TX 78741
Joseph C.
Job Details: 02/16/2019
MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on site for “broken microwave door handle” complaint. Inspected unit and found to be sitting loose in mount. Tightened mounting screws. Actual complaint is that unit won’t run half the time. Ordering new switches and interlocks. Return for repairs on 02/20.; ordrng 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch) and 1 WP8206419 (interlock TOP) and 1 WPW10156813 (interlock BOTTOM)
Near Round Rock, TX 78664
Lou
Job Details: 02/16/2019
DRYER AMANA NED4655EW1 "arrived on site to inspect dryer with no operation. I found that was plugged in and the timer was on, but it had no power. I verified voltage at the outlet and terminal block. I removed the back panel and tested ohms to the element, cutoffs, fuse and thermostat. I found the element was badly damaged and had arced against the heater box and appears that the coils broke off and started a small fire. The fuse and cutoffs were open as well. The thermostat was good. I removed and replaced the element, fuse and cutoffs. I removed the front panel and drum to inspect the inside of the unit and found a small area in the back left corner where a fire had been. I advised the customer of my findings and they advised that they knew about the fire. I removed and replaced the dryer kit due to the back left roller was damaged. Put the unit back together and using a dryer vent test, I tested the airflow. The unit failed so I advised the customer that the vents would need to be
Near Austin, TX 78737
Kevin
Job Details: 02/16/2019
WASHER WHIRLPOOL MVWB880BW0 Arrived on site and inspected washer hey found residue in the bottom of the tub and on the outside of the basket. Remove basket and customer power washed it while cleaning out tub. No water leaks from connections at time of service.
Near Austin, TX 78703
Scott
Job Details: 02/16/2019
RANGE KITCHENAID KSDB900ESS1 Arrived on site for bezel and error code . Found bezels falling off . Ran diagnostics and found keypad error codes . Some keys are not responding to commands . Ordering bezels and returning with console . Will have a fridge to return on as well . ; ordrng 5 W10814133 (bezel-knob)s
Near Georgetown, TX 78628
Tyler B.
Job Details: 02/16/2019
MICROWAVE FRIGIDAIRE FPMO209RF "Arrive d on site unit with no display, unit will need control to complete repair, office to RS due to open house ; ordrng 1 5304503437 (CONRL ) and 1 CNOTE (OFFICE RS)"
Near Cedar Park, TX 78613
Cliff
Job Details: 02/16/2019
WASHER WHIRLPOOL MHW5500FW1 Arrived on site to diagnose a washer that is knocking during spin cycles. Found air trap hose on top of washer has a broken mounting. This is causing a loose hose and knocking sound during vibration. Hose will need to be replaced to complete repairs. Return date is set for 2/22/19 per homeowners request.; ordrng 1 WPW10568614 (hose)
Near Austin, TX 78717
Lou
Job Details: 02/16/2019
DISHWASHER MAYTAG MDB8969SDM2 "arrived on site to inspect dishwasher noises. I placed the unit in diagnostics and tested with no error codes showing. When the motor came on, it began to make a loud rumbling noise. Checked voltage to motor and checked ohms to motor and all were good, but it continued to make the noise throughout diagnostics. Also, I found that the upper rack tracks were badly bound and the rack adjusters were broken causing the rack to fall off track. Also found that the lower rack wheels were falling off. I am ordering the upper rack adjuster assemblies, both tracks and lower rack wheels and a CNOTE-AUTHORIZATION. Office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 4 W10195416V (dish rack wheel)s and 1 W11259785 (TRACK) and 1 W11259786 (TRACK) and 2 WPW10251047 (cover)s and 2 WPW10609586 (support)s and 2 WPW10627763 (adjuster)s and 1 WPW10740408 (adjuster) and 1 WPW10740410 (adjuster)"
Near Burnet, TX 78611
Thomas L.
Job Details: 02/16/2019
WASHER MAYTAG PAVT244AWW Arrived on site for washer that will not drain or spin. Found that the unit has a locked up pump and drive motor and a burnt belt. ; ordrng 1 WP21001950 (motor-drve) and 1 WP21352320 (belt)
Near Buda, TX 78610
Robert
Job Details: 02/15/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on job for complaints of not cooling. Found ice covered on evaporator cover. Needs to be thawed so it can be safely diagnosed.; schdld next appmnt for 2/18 MON !
Near Smithville, TX 78957
Joseph C.
Job Details: 02/15/2019
WASHER GE GTW330ASK3WW "Arrived on site for “poor wash performance” complaint. Inspected unit and found water level too low. Ordering new control and switch assembly. Not able to set return schedule, due to disposition of parts ordered. Unit was unbalanced. Advised customer to level unit. No leaks detected, at time of service.; ordrng 1 WH12X26804 (SWITCH ASSEMBLY) and 1 WH18X28176 (CONTROL)"
Near Bastrop, TX 78602
Scott
Job Details: 02/15/2019
WASHER MAYTAG MVWB765FC2 "Arrived on site for Unit not starting . Ran diagnostics found 2-1, 5-4,5-1. Controls are dancing and changing bye themself . Will need to order console . No water leaks detected at time of service . Please call to set return visit .; ordrng 1 W11162441 (CONSOLE )"
Near Austin, TX 78733
Kevin
Job Details: 02/15/2019
DISHWASHER KITCHENAID KUDS30FXSS3 "arrived on site and set dishwasher into diagnostic cycle and found wash motor is not spraying. Tan also does not appear to be running. Call need to bring back control board also. Will need to replace items one at a time until repair has been found; ordrng 1 WPW10469575 (vent) and 1 WPW10780877 (pump&motor)"
Near The Hills, TX 78738
Luis
Job Details: 02/15/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for noise complaint. Let unit run through a cycle noise is ice slab breaking free from evaporator plate when hot gas valve is energized. Replaced solenoid prev tech ordered called tech support unit working as designed customer can call into customer support if unhappy per tech support sr# 7723970585CNOTE SEE STICKY NOTE; ordrng 1 SEESTICKYNOTE
Near Austin, TX 78753
Wesley
Job Details: 02/15/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and found pad had come of door and we had a repeat symptom of door not staying up. Ordering pad to repair. ; ordrng 4 WP8268961 (pad)s
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 02/15/2019
REFRIGERATOR FRIGIDAIRE FFTR1814TB0 Arrived onsite for customer complaint of top mount refrigerator not cooling properly. Customer advised that unit will not come back on intermittently. Tested unit and found defrost timer stuck open. Ordering defrost timer and returning with thermostat. R/S for Tuesday 2/19. All water connections were dry at time of service.; ordrng 1 241705102 (timer-defrost)
Near Pflugerville, TX 78660
Wesley
Job Details: 02/15/2019
VENTHOOD WHIRLPOOL GXW7336DXS2 Arrived on site and found chimney needed. Ordered new chimney as one sent is defective. All else checks good. ; ordrng 1 W11240046 (CHIMNEY)
Near Georgetown, TX 78626
Thomas L.
Job Details: 02/15/2019
WASHER WHIRLPOOL MVWX655DW1 Arrived on site for unit that will not complete cycles. Arrived and unit was unplugged. Plugged the unit in and the control instantly activated the drain pump. There is no water in the unit. The unit will need a new control board. Cannot really test unit without control so I am bringing all the other parts back on the return visit.; ordrng 1 W11116592 (cntrl-elec)
Near Georgetown, TX 78628
Steve C.
Job Details: 02/15/2019
WASHER WHIRLPOOL WTW6600SW2 Arrived on site for the unit has the F1 error code. Tested the unit and found the unit will go in diagnostics. Found the unit will need a new control board. Also found the suspension on the unit is weak. All the water connections were dry at the time of service.; ordrng 1 W10820048 (suspension) and 1 WPW10189966 (cntrl-elec)
Near Austin, TX 78749
Kevin
Job Details: 02/15/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site and inspected refrigerator and found it is not cooling, removed rear panel and found refrigerant leaking from connection , sent picture to LM. A new compressor and dryer will be needed to correct the issue. No water leaks from connections at time of service; ordrng 1 SF4804 (ACCESS STUB) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)"
Near Burnet, TX 78611
Cliff
Job Details: 02/15/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to diagnose a dishwasher with a damaged panel. Found control panel scratched and toe plate missing retaining nuts. Both retaining nuts and control panel will need to be replaced to complete repairs. Return date is set for 2/19/19.; ordrng 1 W11302464 (PANEL) and 2 WPW10503548 (retainer)s
Near Lockhart, TX 78644
Diego G.
Job Details: 02/15/2019
OVEN AMANA ACR4303MFW1 Customer wasn’t aware that it was out of warranty. Customer cancel call
Near Lockhart, TX 78644
Diego G.
Job Details: 02/15/2019
OVEN AMANA ACR4303MFW1 Customer wasn’t aware that it was out of warranty. Customer cancel call
Near Lockhart, TX 78644
Diego G.
Job Details: 02/15/2019
OVEN AMANA ACR4303MFW1 Customer wasn’t aware that it was out of warranty. Customer cancel call
Near Georgetown, TX 78626
Thomas L.
Job Details: 02/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for no cool condition. Found that the unit was totally dead. Voltage to unit is correct. Turn the power off to unit for 5 minutes in attempt to reset control. This made no difference. There is power to the main control board not out of it. Will order control and user interface in case it is needed as well. All water connections are dry.; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (USER INTERFACE)
Near Austin, TX 78727
Wesley
Job Details: 02/15/2019
WASHER WHIRLPOOL WFW9451XW00 Arrived onnsite and found front load tub bearing broken
Near Cedar Park, TX 78613
Lou
Job Details: 02/15/2019
RANGE KITCHENAID KSGB900ESS2 "arrived on site to inspect range UI. Upon further inspection, I found that when pressing the #6 on the UI panel that it did not respond. I attempted several times and it responded intermittently. When I went to replace the control panel, I found that he knob bezels were glued on. I advised the customer of my findings. I am ordering the bezel kit (5 included in kit) and CNOTE LSO and will return with prescreened parts. I scheduled return service for 02/21/19 per customers availability. No gas leaks detected during service.; ordrng 1 CNOTE (LSO) and 1 W10814133 (bezel-knob)"
Near Cedar Creek, TX 78612
Scott
Job Details: 02/15/2019
COOKTOP WHIRLPOOL WFE320M0ES2 Arrived on site for cook top not working . Found terminal block burned up . Checked outlet voltage is correct . Will need terminal block and HARNES and control if needed .Please call to set return visit ; ordrng 1 W11122560 (CONTROL) and 1 W11219895 (HARNESS) and 1 WP3400029 (nut) and 1 WPW10245259 (block-term)
Near Round Rock, TX 78664
Lou
Job Details: 02/15/2019
DRYER WHIRLPOOL WGD7500GC0 "arrived on site to inspect dryer not heating. I found that the thermostat and coils were open after testing ohms with my multimeter. The unit turns on and the drum/motor turn, but the Ignitor is not coming on due to the thermostat/coils not functioning. I am ordering the thermostat, coils, and Ignitor. The burner that was prescreened was defective due to the Ignitor being broken. No lint observed during service and no gas leaks detected during service. Scheduled return service for 02/18/19 and customer requested first stop 8am.; ordrng 1 279311 (ignitor kit & bracke) and 1 279834 (2 coil gas valve set) and 1 WP3391912 (thrmst-fix)"
Near Killeen, TX 76549
Arthur B.
Job Details: 02/15/2019
DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer taking too long to dry clothes. Tested unit. Found dryer house venting clogged with no air flow. Advised to have house venting cleaned out. Removed dryer tube off the house connections. Good air flow coming from dryer. No other issues found.
Near Austin, TX 78753
Wesley
Job Details: 02/15/2019
MICROWAVE WHIRLPOOL WMH31017HW2 Arrived on site and repaired no heat condition by replacing mag cap and diode.
Near Kyle, TX 78640
Kevin
Job Details: 02/15/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site and found no ice production, found icemaker has failed after replacing icemaker down there is still no voltage. Remove harness on freezer door switch and after reconnecting icemaker is running. If situation happens again will need to bring back door switch to correct issue. No water leaks from connections at time of service, job complete."
Near Austin, TX 78745
Leonardo
Job Details: 02/15/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for broken drain hose. Replaced drain hose test unit for leaks no leaks present at this time job complete
Near McDade, TX 78650
Scott
Job Details: 02/15/2019
WASHER MAYTAG MVWB835DW0 "Arrived on site to replace gear case .was unable to complete repair , tub has plastic spammer nut .unable to remove nut . will have to cut nut off .Will need to order new nut . Please call to set return; ordrng 1 W10909670 (SPANNED NUT )"
Near Austin, TX 78702
Leonardo
Job Details: 02/15/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to test unit for unit not heating. Test unit and found heating element not coming on. Found element opened, replaced element test unit and unit test good job complete unit heating."
Near Burnet, TX 78611
Cliff
Job Details: 02/15/2019
WASHER WHIRLPOOL WTW4800XQ4 Arrived on site to diagnose a washer that will not start. Tested unit and was not able to duplicate any failures to machine at this time and unit had no saved error codes and diagnostics. No repairs are needed at this time. Advised homeowner service fee would be good towards repairs for 90 days.
Near Kyle, TX 78640
Robert
Job Details: 02/15/2019
WASHER MAYTAG MVWB865GW0 Arrived on job for complaints of loose agitator. Tightened agitator but found cap damaged. Will use cap on return visit. Please send RJ back out.; ordrng 1 W11111466 (CAP)
Near Seguin, TX 78155
Diego G.
Job Details: 02/15/2019
DISHWASHER MAYTAG MDB6769AWS5 "Arrived on site. Checked for door issues. Found pads missing from hinges allowing grinding noise to occur. Installed pads on both hinges and cycle, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/15/2019
DISHWASHER MAYTAG MDB6769AWS5 "Arrived on site. Checked for door issues. Found pads missing from hinges allowing grinding noise to occur. Installed pads on both hinges and cycle, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/15/2019
DISHWASHER MAYTAG MDB6769AWS5 "Arrived on site. Checked for door issues. Found pads missing from hinges allowing grinding noise to occur. Installed pads on both hinges and cycle, all functions tested OK. No leaks present. Job complete"
Near Belton, TX 76513
Al
Job Details: 02/15/2019
WASHER MAYTAG MVWX655DW1 "Arrived to inspect washer not filling up on deep water wash cycle. Service tested the unit and got Sensing, wash, done error code. Replaced the actuator and cam.Calibrated the unit and now unit operates as designed."
Near Lago Vista, TX 78645
James
Job Details: 02/15/2019
COOKTOP JENN-AIR JED8430BDS Arrived on site and tested operation. I found the front right burner does not cycle off when set to lower temps. I found that the switch has shorted causing the failure. Installed new switch and tested. Unit now working properly. Job complete
Near Belton, TX 76513
Steve C.
Job Details: 02/15/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site to replace the Orion board per previous tech due to unit powering off. Replace the Orion board and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Lampasas, TX 76550
Arthur B.
Job Details: 02/15/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for customer complaint of loud noises coming from inside refrigerator. Tested unit and found diffuser making loud chugging noises. Removed and replaced diffuser. Reassembled. Found no more noises coming from new diffuser. No other issues found. All water connections were dry at time of service.
Near Lampasas, TX 76550
Arthur B.
Job Details: 02/15/2019
DISHWASHER KITCHENAID KDTE104DSS0 Arrived onsite for customer complaint of upper rack falling and dishes melting in dishwasher. Tested unit. Found element hot even when starting cycle. Also confirmed upper rack brackets broken. Ordering new each adjuster kit and returning with control and heater. R/S for Monday 2/18. All water connections were dry at time of service.; ordrng 1 W10712394 (adjuster)
Near Austin, TX 78733
Kevin
Job Details: 02/15/2019
COOKTOP WHIRLPOOL JED8430ADB "Arrived on site and inspected cooktop and found no power Sound right rear switch is shorted out, attempted to replace but a new one is defective and did not Restore power. Original switch is no longer available due to the age of the cooktop. Spoke with MS and CS no charge to customer a proper diagnosis cannot be given. Job complete."
Near Round Rock, TX 78665
Tyler B.
Job Details: 02/15/2019
VENTHOOD WHIRLPOOL VWU37UC0FS0 "Arrived back on site for unit vent not working correctly, R&R control buttons and tested good."
Near Killeen, TX 76542
Al
Job Details: 02/15/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived to install previously ordered parts. I removed and replaced the UI and Ice Door. After reassembling the unit, the ice motor still did not come on. I called Whirlpool and spoke with Kathy. I ran DC checks at the board and the auger motor. We determined the left door switch is a single throw switch, which is the incorrect part for this model. I will order 2 light switch kits, which are double throw switches. Customer advised Kingdom Appliance removed and replaced them and the unit has not worked since the repair.Left double throw door switch.Light switch kit 12002464Needs more work.; ordrng 2 12002464 (LIGHT SWITCH KIT)s"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/15/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for unit not washing or drying and complaints of small leaks from door . Tested unit and unit didn't not pump. Replaced control and still did not pump, replaced pump and motor, while inside door saw water traces of disp leaking, replaced dispenser and tested good, no leaks on site"
Near Temple, TX 76502
Al
Job Details: 02/15/2019
DISHWASHER WHIRLPOOL WDF330PAHW1 "Arrived to inspect dishwasher not drying properly. Instructed the customer about purging the hot water, soap usage and using all settings on unit. Customer purchased unit on 1/10/19. JOB COMPLETE."
Near Killeen, TX 76542
Al
Job Details: 02/15/2019
RANGE WHIRLPOOL WFE505W0HZ1 Arrived to inspect range with damaged trim on the left door trim. I confirmed the complaint and attempted to repair the trim. Customer was not pleased with the repair and opted to contact Lowe’s for another unit.JOB COMPLETE
Near Killeen, TX 76543
Arthur B.
Job Details: 02/15/2019
DRYER AMANA NED4655EW1 Arrived onsite for customer complaint of dryer not stopping when close to off. Call Whirlpool Techline Ed SR#7724180636 and advised to check “X” wire (Orange) to thermostat at the heater. Removed back panel and found wire connections not secured to thermostat. Secured wire and tested. Unit now turns off as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78741
Kevin
Job Details: 02/15/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site and replaced lid lock diagnosed on previous visit, after replacement all function has returned to washer. No water leaks from connections at time of service, job complete."
Near Austin, TX 78737
Leonardo
Job Details: 02/15/2019
OVEN WHIRLPOOL WEE750H0HZ0 Arrived on site to replace panel. Opened box and found part damaged. Will order new panel W11290627 rescheduled for Thursday ; ordrng 1 W11290627 (PANEL )
Near Georgetown, TX 78633
Thomas L.
Job Details: 02/15/2019
OVEN WHIRLPOOL WOC54EC0AS04 Arrived on site for unit being noisy and not heating properly. Tested unit at 350°. Found vent cover loose and vibrating. Tighten vent screws and unit now operates with the proper sound level. The temperature was about 20° to low.
Near Luling, TX 78648
Diego G.
Job Details: 02/15/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site. Check for no operation issues. Found main control acting sporadic. Replaced main control and calibrated unit. Also found drain line too far down drain. Adjusted drain line and cycled, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 02/15/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site. Check for no operation issues. Found main control acting sporadic. Replaced main control and calibrated unit. Also found drain line too far down drain. Adjusted drain line and cycled, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 02/15/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site. Check for no operation issues. Found main control acting sporadic. Replaced main control and calibrated unit. Also found drain line too far down drain. Adjusted drain line and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Robert
Job Details: 02/15/2019
WASHER MAYTAG MVWX655DW "Arrived on job for complaints of leak. Found water dripping from hose. Replaced hose,test functionality passed. No leaks detected."
Near Austin, TX 78741
Leonardo
Job Details: 02/15/2019
RANGE FRIGIDAIRE FFEF3054TSG Arrived on site to test unit for cooktop on light staying on. Found switch to right front burner was shorted. Replaced switch test unit and burner getting power but not coming on. Will order new burner 5304510566 also broken light lens ordering new one 316557300 rescheduled for Monday 2/18. ; ordrng 1 316557300 (LENS LIGHT ) and 1 5304510566 (RIGHT FRONT BURNER )
Near New Braunfels, TX 78132
Robert
Job Details: 02/15/2019
WASHER MAYTAG MVWX655DW "Arrived on job for complaints of leak. Found water dripping from hose. Replaced hose,test functionality passed. No leaks detected."
Near Austin, TX 78748
Leonardo
Job Details: 02/15/2019
OVEN IKEA IBD650PXS00 Arrived on site to test unit for water in between glass. Found glass got dirty from food spilling. Removed door and cleaned glass. Job complete
Near Georgetown, TX 78626
Thomas L.
Job Details: 02/15/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for no cool conditions. Found temperature in fresh food section was 43° and the temperature in the freezer was 16°. Exposed everything possible and could find no die anywhere. In step four of diagnostics everything worked properly but only the very first few inches of each evaporator would frost during that test which makes no sense. I believe that the valve in the suction line tubing is not moving properly to allow the proper flow of refrigerant. Will need two hours again I’ll return job. I am bringing all the original parts just in case.; ordrng 1 2HOURSEALEDSYSTEM and 1 WPW10626970 (tube)
Near Austin, TX 78703
Leonardo
Job Details: 02/15/2019
DISHWASHER KITCHENAID KDFE104DSS5 Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Replaced sump and motor. Test unit fo leaks no leaks present at this time. Also found clamp missing to hold drain hoses together. Advised customer to have maintenance install a new clamp.