Service History 116

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Liberty Hill, Texas 78642

Brandon B

Job Details: 01/15/2026

Arrived on site for a dryer MEDC215EW1 making sounds. I updated the model and serial number. I could hear a thumping sound when tumbling. I found a dime stuck in the baffle. I removed it and retested. The noise is gone now. Unit is tumbling and heating as designed. Also has good airflow.

We serviced a

JENN-AIR MICROWAVE

Model JMW3430LM03

Near Liberty Hill, Texas 78642

Brandon B

Job Details: 01/15/2026

Arrived on site to install ordered parts on an oven JMW3430LM03. When i pulled the oven i found it had been arcing at the interlock harness. I'm ordering a W11578578 interlock harness for the return visit. Will also install the UI power supply. Advised customer to not use the microwave until the repair is completed. ; ordrng 1 W11578578 (Interlock harness)

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL04

Near Liberty Hill, Texas 78642

Brandon B

Job Details: 01/15/2026

Arrived on site for a refrigerator JFFCC72EHL04 with a torn gasket. I verified the RC gasket was damaged. I replaced the gasket w10917313 and advised to always open the right door first. No leaks detected while on site.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Hillsboro, Texas 76645

Jonathan M

Job Details: 01/15/2026

"Arrived on-site for a washing machine model NTW4516FW4 that continually drains and won't advance. Inspected unit and the work area. The customer stated that the machine just continually drains and will not advance through any portion of the cycle. I ran the unit through diagnostics and found an F8 E1 error code. I checked the valves and tested the valves. I found the cold water valve would draw in water, but the hot water valve would not. I gained access to the valve and found debris inside of it, causing the issues. I replaced the valve W11210463 from truck stock and tested the unit. I ran the unit through diagnostics and found the unit working and operating as designed. Call complete. No leaks were observed during service. ; used 1 W11210463 (Valve) from stock"

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Austin, Texas 78748

Leonardo

Job Details: 01/15/2026

Arrived on site to diagnose range with complaint of display turning off during oven preheat. Verified issue by testing unit and observed display shutting down while preheating. Performed further diagnostics and found a short in the main control board. Replaced the control board and reassembled unit. Tested oven operation after repair; unit preheated to 350?F without the display shutting off. Unit is now operating properly. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFGS5030RZ0

Near Austin, Texas 78748

Leonardo

Job Details: 01/15/2026

Arrived on site to diagnose range with complaint of burners not igniting. Tested unit and found no gas flow to the range. Inspected installation and determined the gas shutoff valve was in the closed position. Customer stated the unit was recently installed and they had left town shortly after installation. Opened the gas valve to restore gas flow. Retested unit and confirmed all surface burners and the oven ignited properly and are operating as designed. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LS3

Near Austin, Texas 78748

Leonardo

Job Details: 01/15/2026

Arrived onsite to diagnose range with a broken cooktop. Found broken cooktop from thermal heat. Replaced cooktop test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS10

Near Mustang Ridge, Texas 78610

Leonardo

Job Details: 01/15/2026

Arrived on site to diagnose unit for gas smell. Test unit and found bottom oven bake cover not sitting correctly. Secured the cover correctly test unit and unit test good job complete.

We serviced a

WHIRLPOOL DRYER

Model WGD4105SW1

Near Uhland, Texas 78640

Leonardo

Job Details: 01/15/2026

Arrived on site to diagnose dryer not heating. Test unit and found no heat due to no ignition. Found gas was closed to the dryer. Opens the gas valve test unit again and unit heating correctly job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Rogers, Texas 76569

Robert

Job Details: 01/15/2026

"E5 failed position KRMF706ESS04 Arrived on site for a refrigerator not making ice. On arrival, the client stated he just replaced the water filter that refrigerator stopped making ice after week ago. I ran diagnostic and found E5 a failed position on the icemaker. Also, the water line was frozen, and the ice motor had failed. I replaced the icemaker, heater, and ice box fan . Then tested product is working as its designed with no water leaks visible from main water supply."

We serviced a

WHIRLPOOL DRYER

Model WED8127LW1

Near Rogers, Texas 76569

Robert

Job Details: 01/15/2026

"WED8127LW1 Arrived on site for a dryer, not heating. On arrival, I verified no heat after testing the polarity. I wasn't getting 240 . I found the breaker wasn't making a good connection. I flipped breaker then tested product is working as its designed now. No parts needed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM06

Near Austin, Texas 78749

Matthew

Job Details: 01/15/2026

Arrived onsite for refrigerator WRF549SZDM06 freezer door not sealing and frosting over on the inside. Freezer door was swapped but left a gap. Used heat gun to expand gasket. Unit is now making a good seal. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Temple, Texas 76502

Robert

Job Details: 01/15/2026

"WDF341PAPM2 Arrived on site for a dishwasher, not drying the dishes. On arrival, the client stated it's not drying dishes and she's using rinse aid. I checked the level on the rinseaid, and it was almost maxed out. I recommend reducing the amount. I set rinseaid on level 1 . I ran diagnostic no error codes. I tested the heater, and everything is working. I recommend running the dishwasher at least a hundred times to cure the inside and use less rinse aid. No parts used product is working as its designed no water leaks visible from the main water supply."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ09

Near Austin, Texas 78749

Matthew

Job Details: 01/15/2026

"Arrived onsite to replace transformer. Found transformer defective in box. While unistalling unit, found unit not powering on. Found fuse was OL. Used Jumper and unit powered on but while opening and closing door jumper tripped. Unit has more that one issue. Returning tech to replace interlocks with switches, filter board then transformer. Office to reschedule ; ordrng 1 W11545872 (Transformer) and 1 W11552018 (Control) and 1 W10422269 (Filter board) and 1 W11551761 (Lower interlocks) and 1 W11551558 (Upper interlock)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Killeen, Texas 76542

Robert

Job Details: 01/15/2026

"KDTM354DSS5 Arrived on site for a dishwasher, not washing dishes. On arrival, the client stated soap would not wash away, and dishes were dirty. I ran diagnostic and found error code F6E1 water valve issue. Further inspection I found water to the client home was not turned on all the way losing pressure. I turned the water valve all the way on, then tested again. The product is working as its designed no parts used no water leaks visible from the main water supply."

We serviced a

KITCHENAID OVEN

Model KOEC530PSS01

Near Austin, Texas 78733

Matthew

Job Details: 01/15/2026

Arrived onsite for micr/oven combo KOEC530PSS01 oven light not turning off. Tested and found once powered on there is a delay (30sec) and the light comes on and stays on. In diagnostics the light turns off and does respond in component test. Once exited it turns back on. Called tech line for assistance. Spoke to Lakie SR#22231092. Recommended replacing latch assembly. ReplacedW11686858. Testedand lightturnson. Called back and spoke to Austin SR#22231882. Tech believes either the control logic is off or the harness is bad. Recommended ordering appliance manager and door latch harness. Set to return Tuesday the 20th. Left power off. Unit is in a home that is being remodeled. Builder gave access. ; ordrng 1 W11727826 (Door switch harness)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Killeen, Texas 76543

Robert

Job Details: 01/15/2026

"WTW5000DW1 Arrived on site for a washer, not spinning all the water out the clothes. On arrival, I ran diagnostic no error codes. Further inspection I found the motor over heating. I ordered the motor and returning parts just in case. I rescheduled the client for 1/20/26 . The client would like an afternoon time frame, please. No water leaks visible from the main water supply. ; ordrng 1 W11283592 (Motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Cedar Park, Texas 78613

Miguel

Job Details: 01/15/2026

"Arrived on site for dishwasher not running. Found f9e1, f7e1, fae2, f8e2. Ran through test and found dishwasher does not understand it has drained cause the wash motor has failed. Skipped past and found water fills normally, heater pulls amps draw in heater test. Drain pump is working. Found evidence the vent was leaking. Will need new motor, control, and vent. Also ordering bezel and door gasket as they are heavily worn. Reset for wed . ; ordrng 1 W11414073 (Vent) and 1 W11545290 (Bezel) and 1 W11483553 (Gasket)"

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS02

Near Austin, Texas 78746

Matthew

Job Details: 01/15/2026

Arrived on site for ice machine KUID508HPS02 making too much ice. Inspected and found bin thermistor out of range. Replaced thermistor WPW10511923 and tested. Unit is functioning properly. Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78736

Joe Z

Job Details: 01/15/2026

"Arrived on site to apartment 1812 for washer WFW560CHW4. Upon arrival inspected unit custo er is currently running a cycle. She showed me the code of SD when she has issue. After series of questions with tenant, she states that her issue is operating by with larger loads and using multiple XL PODs. I explained detergent usage. She is currently running g a cycle with 1 pod and cycle is just about. Complete and not leaking. Unit is operating as designed. No leaks present at this time. Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Austin, Texas 78723

Joe Z

Job Details: 01/15/2026

"Arrived on site for dishwasher KDPE234GPS0 with issue of track and wheels are broken. Upon arrival, inspected unit. Found front wheels on bottom rack are missing g. I recommend replacing all 4. Also the access panel is missing fastners. Ordering Access panel fasteners, and lower rack wheels. Office to reschedule ; ordrng 2 Wpw10503548 (Fastener)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Cedar Park, Texas 78613

Miguel

Job Details: 01/15/2026

Arrived on site with new fan. Customer said it also hasn't made any ice. Replaced fan motor. Unit is still not turning. Will need to replace control board. Reset for wed pm.. must be done by 4:30. ; ordrng 1 W11224256 (Main control)

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Austin, Texas 78721

Joe Z

Job Details: 01/15/2026

Arrived on site for washer MVWC565FW1 with issue of not operating and just staying on'wash'. Upon arrival ran diagnostics and get F8-E1 long fill/no fill. Test unit and found the hot side of valve has failed. Need to replace valve. During replacement of found the cold water supply valve does not turn off. Advised customer that plumbing needs to be taken care of. Customer will call us to reschedule. ; O-emld tckt

We serviced a

WHIRLPOOL COOKTOP

Model WCGK5036PS00

Near Liberty Hill, Texas 78642

Brandon B

Job Details: 01/15/2026

Arrived on site for a cooktop WCGK5036PS00 not burning properly. I inspected the orifices to be sure the correct parts are installed. Also tested all the burners and took a video. I called whirlpool techline and sent them the video. They confirmed the burners are working as designed. Also stated that the occasional yellow flame is due to impurities in the gas or in the air. No leaks detected while on site. Techline Case #22231502. Nobody is available to sign.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near New Braunfels, Texas 78130

Brandon

Job Details: 01/15/2026

"Arrived on site to look at model WTW4957PW0 for customer complaint of drain pump running constantly. Found drain pump running when plugged in and no water in tub. Found issue with control board. I replaced control, unit tested good. No leaks after repair. Part used w11608056"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near San Marcos, Texas 78666

Brandon

Job Details: 01/15/2026

"Arrived on site to look at model MHW5630HC3 for customer complaint of unit not starting a cycle. Found issue with console. I replaced console, unit tested good. Part used w11325569"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near San Marcos, Texas 78666

Brandon

Job Details: 01/15/2026

"Arrived on site to look at model KRFC302ESS06 for customer complaint of ice bin sticking. I found frost build up on tracks, I used steamer to remove ice build up and tested for air leaks. No air leaks present at time of service, unit is now working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near San Marcos, Texas 78666

Brandon

Job Details: 01/15/2026

"Arrived on site to look at model WTW5057LW1 for customer complaint of unit not locking the lid. Found issue with the latch. I replaced the latch and tested unit, unit tested good. No leaks after repair. Part usedw11513248"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Buda, Texas 78610

Brandon

Job Details: 01/15/2026

Arrived on site to look at model WDF341PAPM2 for customer complaint of unit not drying properly. Found no error codes in diagnostic cycle. Found heater activated and working as designed. Found no rinse aid in dispenser. Instructed customer to make sure they use rinse aid and informed them of it especially on top self won't dry as well as things on bottom rack.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near San Marcos, Texas 78666

Brandon

Job Details: 01/15/2026

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3236RZ00

Near Burnet, Texas 78611

Lou

Job Details: 01/15/2026

Unable to locate the address as Google maps and Waze took me to the wrong location. Attempted to contact customer twice by phone and unable to leave msg and texted customer with no response. Will attempt to contact later in the day at the end of my route or office to contact and reschedule. ; O-emld tckt

We serviced a

MAYTAG COOKTOP

Model MGC7536DS06

Near Oglesby, Texas 76561

Wesley

Job Details: 01/15/2026

"Arrived onsite for oven power supply dropping voltage issue. Had to remove cooktop from installation to access oven and especially for routing of gas line and power supply jacket as there was no clearance behind but only over the top and sides and required special attention to secure properly. Reinstalled cooktop following oven service and tested, all checks good. No parts."

We serviced a

AMANA WASHER

Model NTW4519JW2

Near New Braunfels, Texas 78130

Tim M

Job Details: 01/14/2026

"Arrived on site to test unit NTW4519JW2 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near New Braunfels, Texas 78130

Andrey

Job Details: 01/14/2026

"Arrived on site to replace previously diagnosed gasket, replaced gasket and tested unit is now running as designed job complete installed W10917313"

We serviced a

JENN-AIR RANGE

Model JDRP548HL01

Near New Braunfels, Texas 78132

Andrey

Job Details: 01/14/2026

"Arrived on site to test unit for not working properly, customer stated that when he gets the error the oven continues to heat even when the unit is off, tested unit was not able to mimic the issue, but according to customers video with the error flashing is for a failed control board, replaced control and advised customer to monitor at this time job complete installed W11317944"

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near New Braunfels, Texas 78130

Tim M

Job Details: 01/14/2026

"Arrived on site to test unit WOES5030LZ01 for noise concern. Upon arrival customer stated a loud internal fan noise occurs once unit reaches temperature. Entered service diagnostics and confirmed no stored error codes. Activated blower motor and verified normal operation. Activated convection fan and confirmed rattle noise present. Performed visual inspection and attempted to secure fan blade; noise persisted. Replaced convection motor (W11617227) and fan blade (W11548753). Reassembled unit and tested operation, verified convection fan runs smoothly with no abnormal noise. Unit is now running as designed, job complete."

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Seguin, Texas 78155

Tim M

Job Details: 01/14/2026

"Arrived on site to test unit MED7230HW2 for long dry times. Upon arrival customer stated unit dries properly on bulky cycle, however all other sensor cycles leave clothes damp at cycle completion. Performed vent test and confirmed venting is clear with no restrictions present. Placed thermocouple inside the unit and ran unit on high heat; verified unit cycled between 160?F to 180?F, within range. Customer does not utilize timed dry cycles. Based on findings, unit will require replacement of cycling thermostat and moisture sensor harness. Advised customer to run several timed dry cycles in the interim and report any change in performance to the returning technician. Ordering parts, no parts installed, rescheduled for 01/20.; ordrng 1 WPW10298258 (Moisture sensor harness) and 1 WP8557403 (Cycling thermostat)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Seguin, Texas 78155

Tim M

Job Details: 01/14/2026

"Arrived on site to test unit NTW4516FW4 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11603811) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austin, Texas 78737

Luis

Job Details: 01/14/2026

"Arrived on site for no ice. Ran diagnostic E0 no errors on icemaker ran fill test failed,removed line diagnosed frozen fill tube,removed housing,replaced defective fill tube heater, ran harvest test passed ran fill test passed. W11226501"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Buda, Texas 78610

Matthew

Job Details: 01/14/2026

"Arrived onsite for washer WTW4855HW3 drain pump continuing to run. Ran diagnostics and found stored error code f3e1 pressure system failure. Would not reset. Per service pointer and scode s153eb, need to replace control. Replaced control W11607637, calibrated and tested. Unit is now functioning properly. Customer went into a meeting, could not get signature. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3E

Near Austin, Texas 78726

Scott

Job Details: 01/14/2026

"Arrived on site for washer not finishing cycles . Ran diagnostics got long fill error code . Manually tried valves . Found no cold water entering unit . Removed fill hose and found valve clogged with sediment. Replaced valve , ran both supply hoses to clear out lines , ran diagnostics test wash . All checked normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMMF7330RZ00

Near Leander, Texas 78641

Miguel

Job Details: 01/14/2026

"Arrived on site for microwave making a noise when running. Noise occurs in morning when it's cold. Arrived and immediately tested the vent fan, it is not making the noise. Noise occurs while unit is trying to start. Heard noise once. Entered diagnostics and found No errors. Ran test and was not able to recreate. Removed microwave from over the range. Found tape in the vent chamber. Removed and adjusted damper. Confirmed it is opening and closing properly now. Individual components test good without any noises. Advised customer I can hear the outside vent opening and closing a lot while here may need different external vent. Call complete."

We serviced a

WHIRLPOOL FREEZER

Model AQC0902LW1

Near Austin, Texas 78744

Justin

Job Details: 01/14/2026

Arrived on site for door not sealing properly. Upon arrival customer stated door is to easy to open no suction. Inspected unit found frost pattern normal and no moisture inside unit no over freezing or water occurring. Took photos of frost pattern uploaded to SD. Called tech line and reported my findings. Tech line reported no issue with unit and that unit is functioning properly. Received case number for today's service case #22206358. Unit is functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, Texas 78741

Justin

Job Details: 01/14/2026

Arrived on site for fridge side not cooling. Inspected unit found frozen buil up all over evaporator cover. Tested thermistor found ol at control and at thermistor. Removed frost from cover with steamer also removed ice off the evaporator. Replaced thermistor and tested heater to be sure it was working. Heater is working customer will monitor job completed

We serviced a

WHIRLPOOL DRYER

Model WED87HEDW0

Near Georgetown, Texas 78633

Daniel A

Job Details: 01/14/2026

"Arrived on site to inspect dryer model WED87HEDW0 overheating and adding time to some cycles. Upon further inspection I ran an airflow test and found that the dryer has poor airflow according to tester. I tested the heating and found the temperatures to be elevated due to the restriction. I tested the dryers sensors and found them to be operating as designed however due to the poor airflow, the clothes are not drying efficiently and adding time. I checked the inlet and outlet thermistors and found them to be in range. I found one stored error code F4E3 (air restriction) I advised the customer that the problem is the venting and she will need to have the vents professionally cleaned."

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near Georgetown, Texas 78633

Daniel A

Job Details: 01/14/2026

Arrived on site to inpsect oven mode WOES5030LZ01 tripping the circuit breaker upon futher inspection I verified proper voltage. I tested the oven and found that the oven tripped while only drawing 12 amps. I verified that the elements are without issue. I replaced the control due to a possibility of internal shorting. I disconnected the ground and ran the oven at 500 degrees and it did not trip. I reconnected the ground and tested the oven and it is no longer tripping. W11649350

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Georgetown, Texas 78626

Daniel A

Job Details: 01/14/2026

"Arrived on site to inspect dryer model WED5620HW2 making a lot of noise. Upon further inspection, I found that the dryer was vibrating internally. I applied sound dampening pads and the sound was reduce a small amount but still persisted. I am ordering more sound pads and returning with prescreened parts W11113654 ; ordrng 10 W11113654 (Sound pad)s"

We serviced a

WHIRLPOOL WASHER

Model WFW6605MW1

Near Leander, Texas 78641

Daniel A

Job Details: 01/14/2026

Arrived on site to inspect washer model WFW6605MW not unlocking and displaying F9E1 and F5E4. I gained access to the drain pump and found it completely clogged. I cleared out the drain pump filter and the pressure hose. I reassembled and tested the washer and it is now operating as designed. No water leaks observed during service. I advised the customer on proper use of the self clean cycle.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS12

Near Leander, Texas 78641

Daniel A

Job Details: 01/14/2026

"Arrived on site to inspect microwave model WMH31017HS12 fan running by itself. Upon further inspection, the customer advised that the fan would go on and off by itself, and sometimes he could not turn it off. The customer also noted that the touchpad would not respond at times. I replaced the control and panel due to possible shorting from access moisture from the cooktop. I tested the unit and it is now operating as designed. W11175576 W11552018"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258VEA0

Near Pflugerville, Texas 78660

Lou

Job Details: 01/14/2026

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, they ordered the power cord due to a hard start being added to the compressor and a sealed system repair as well. I removed and replaced the power cord harness and installed a new start device and tested. The unit operated as designed. I cycled the power at the plug several times in an attempt to duplicate the breaker tripping and the unit operated as designed every time. I advised the customer of my repairs and recommended monitoring the unit. I recommended that should the breaker trip again, to replace the breaker first before calling the unit in for service. Unit is operating as designed and no water connections to the unit, job completed. WPW10194431, WPW10234024"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Round Rock, Texas 78665

Lou

Job Details: 01/14/2026

"Arrived on site to inspect range ignitors constantly arcing. Upon arrival, no one answered the door. Office contacted customer and they advised that they didnt need service. Job completed. No signature obtained as no one answered the door."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Round Rock, Texas 78665

Lou

Job Details: 01/14/2026

"Arrived on site to inspect range WFG320M0BS3 oven not heating. Upon further inspection, I tested the unit on Bake at 350 degrees and after approximately 20 seconds, the ignitor failed to turn on. I removed and replaced the ignitor and retested and the unit is operating as designed. No gas leaks detected during service, job completed. 12400035"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM06

Near Georgetown, Texas 78628

Lou

Job Details: 01/14/2026

"Arrived on site to install previously diagnosed and ordered part. Due to the meat pan holder being broken and the meat pan falling down, I removed and replaced the holder and tested. Unit is operating as designed and no water leaks observed during service, job completed. W10861519"

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Jonesboro, Texas 76538

Jonathan M

Job Details: 01/14/2026

Arrived on site for washing machine model NTW4519JW2 not starting cycles and making clicking noises. Inspected unit and work area. Customer stated the lid wouldn't lock to start the cycle. Ran unit through diagnostics and found F5 E2 (lid lock fault) error code. Tested latch and confirmed it would not lock. Replaced latch assembly (lid lock assembly) W11307244 and tested unit. Unit then began to work and operate as designed. Call complete. No leaks were present during service.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Waco, Texas 76708

Jonathan M

Job Details: 01/14/2026

Arrived on site to install previously diagnosed part on a washing machine model WTW4957PW0. Inspected unit and work area. I replaced the control W11608056 and tested the unit. The unit began to work and operate as designed with no leaks present during service. Call complete.

We serviced a

KITCHENAID RANGE

Model KSES330SPS0

Near McGregor, Texas 76657

Jonathan M

Job Details: 01/14/2026

"Arrived on site for an electric range model KSES330SPS0 that is getting hot when in use. Inspected unit and work area. The customer explained that the front control panel gets hit after running the oven for more than an hour, and she was concerned it would affect the control. She also stated that she still smells the burn off smell from fresh elements when they're first used. She said that it has slowly been less noticeable, but it's still there. I tested the oven and found the door sealing properly. I found no air leaks that would cause any abnormal heat going to the control panel. I tested all burners and found all working properly. I called Whirlpool Techline and spoke to Nate SR # 22211198. He advised the customers temperatures reached is normal operation and to have ,enshow the custo,er the temperature limits of the machine. He advised to make no repair at this time. Call complete. No parts were installed."

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDB15

Near Marble Falls, Texas 78654

Andrew P

Job Details: 01/14/2026

"Uninstalled built-in refrigerator JS42PPDUDB15, removed and replaced. Cycled icemaker and fill tube several times, including ice maker tray. Filled with water; no leaks detected coming from phil. Tube or back of the refrigerator. Reinstalled built-in refrigerator; unit working as intended. No leaks at times of service."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW2

Near Killeen, Texas 76541

Tyler

Job Details: 01/14/2026

"Arrived on site for washer needing w11590590 ring, w11400156 suspension kit,w11219115 tub, w11614636 barrel. On arrival installed, ports and tested washer kind of working as designed with no leaks call, complete"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Red Rock, Texas 78662

Joe Z

Job Details: 01/14/2026

"Arrived on site for washer MVWC565FW2 with issues of shaking and vibration. Upon arrival, test unit on spin cycle and confirmed excessive vibration and shaking. Inspected suspension and leveling g and are good. Found unit is slightly leaning back. Found floor at rear of machine is sagging downward. I Uploaded pictures on SD. I pulled unit out of dip and test unit and is no operating without shaking and vibrating excessively. The unit is operating as designed. No leaks present. Job complete"

We serviced a

KITCHENAID OVEN

Model KOED530PSS00

Near The Hills, Texas 78738

James K

Job Details: 01/14/2026

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11245674 main harness. Tested unit and now unit is functioning as designed."

We serviced a

JENN-AIR RANGE

Model JDRP548HL03

Near The Hills, Texas 78738

James K

Job Details: 01/14/2026

"Arrived on site for 30 door not closing properly. Upon arrival, found inner door not lining up with strike, causing door not to close all the way. Ordering W11318831 inner door. No parts replaced. Office to reschedule ; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Spicewood, Texas 78669

James K

Job Details: 01/14/2026

"Arrived on site to replace previously ordered parts. Upon arrival, when proceeding to replace gearcase, the gearcase is completely seized to the basket. Will need entire rebuild. Replaced W11239857 belt and W11550891 agitator. In addition, found threads on the Spanner nut extremely wore out when removing, causing no turn to secure back onto the gearcase. Ordering W11551646 Spanner nut, W11513243 basket, W11219115 tub, W11568797 drain filter and WP8533928 screw. Need AUTHO. No water leaks detected at this time. Office to reschedule. Please add customer to cancellation list. ; ordrng 1 W11551646 (Spanner nut) and 1 W11513243 (Basket) and 1 W11513243 (Basket) and 1 W11219115 (Tub) and 1 W11568797 (Drain filter) and 1 WP8533928 (Screw), states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ1

Near Spicewood, Texas 78669

James K

Job Details: 01/14/2026

"Arrived on site for unit handle loose. Upon arrival, found handle detached from the stud. Set screw is no where to be found. Proceeded to replace W11685315 handle and W11157086 stud kit. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

We serviced a

JENN-AIR DISHWASHER

Model JDAF3924RX00

Near Spicewood, Texas 78669

James K

Job Details: 01/14/2026

"Arrived on site for unknown item that came with the dishwasher. Upon arrival, the item happens to be a funnel for the internal softener. Customer already has a softener for the entire house so customer and I agreed the funnel is not needed. Tested unit and now unit is functioning as designed. No water leaks detected at this time. No parts needed"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Pflugerville, Texas 78660

Wesley

Job Details: 01/14/2026

Arrived onsite and found unit operating with loose rotor bolt causing rotor noise. Repalced slider kit W10834521 to repair. Tested unit and optimized leveling. Unit is now operating as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Hutto, Texas 78634

Andrew R

Job Details: 01/14/2026

Arrived onsite for drain pump issue. I found when the unit is plugged in the drain pump kicks on and a F3E1 water pressure sensor failure is present. Under s code S153EB I replaced the W11608056 CNTRL and unit now operates as designed and drains when called for. Call complete.

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LM2

Near Driftwood, Texas 78619

Leonardo

Job Details: 01/14/2026

"Arrived on site to diagnose dishwasher not drying properly. Verified customer complaint and ran a test cycle. Found no heat being produced from the heating element during the drying portion of the cycle. Tested the thermal overload device (TOD) and found it open, preventing power from reaching the heating circuit. Unit will require replacement of the TOD. On return visit, will replace the TOD, heating element, control board, and vent to ensure proper drying operation. Parts to be ordered. Office to contact customer to reschedule once parts arrive; ordrng 1 W11573758 (TOD) and 1 W11414073 (Vent)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Andrew R

Job Details: 01/14/2026

Arrived onsite for special project pump running. I confirmed a F3E1 pressure sensor failure is present and the drain pump is running when plugged in. Under S code S153EB I replaced the W11607637 CNTRL and unit now operates as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Austin, Texas 78751

Justin

Job Details: 01/14/2026

Arrived on site for unit stuck on sense and not locking. Inspected unit found drain pump constantly running and not completing cycles. Unit needs new control. Replaced control and calibrated and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78754

Justin

Job Details: 01/14/2026

Arrived on site for drain pump constantly running. Upon arrival found unit unplugged plugged unit back in and drain pump kicked on immediately. Unit will need a new control. Replaced control and calibrated and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Manor, Texas 78653

Justin

Job Details: 01/14/2026

Arrived on site for drain pump constantly running. Upon arrival found unit unplugged plugged unit back in and immediately drain pump kicked on. Unit will need a new control. Replaced control and calibrated and tested. Unit is now functioning properly and as designed to. No leaks present at this time. Obtained copy of lease agreement job completed

We serviced a

JENN-AIR RANGE

Model JGRP548HL05

Near Spicewood, Texas 78669

James K

Job Details: 01/14/2026

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11446239 broil wire and W11319683 RF burner head. Tested unit and now unit is functioning as designed"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Manor, Texas 78653

Justin

Job Details: 01/14/2026

Arrived on site for glass falling out. Upon arrival inspected unit found front glass had gotten out of bottom bra kets. Re inserted glass and adjusted. Unit is now functioning properly and as designed to job completed

We serviced a

WHIRLPOOL WASHER

Model WET4027HW2

Near Marble Falls, Texas 78654

David Z

Job Details: 01/14/2026

"Arrived on site to diagnose washer WET4027HW2 that was running drain pump constantly. Verified that Model/Serial falls under S153B for control replacement. Installed new W11629601 control and ran unit. Confirmed proper function, no water leaks found. Repair completed."

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Marble Falls, Texas 78654

David Z

Job Details: 01/14/2026

"Arrived on site to follow up on microwave KOCE500ESS22 for magnetron replacement. Removed and replaced magnetron with new W11578959. Ran unit with a cup of water for 2 minutes. Verified no further errors present, and unit is working as designed. Repair completed."

We serviced a

JENN-AIR FREEZER

Model JBZFL18IGX10

Near Waco, Texas 76712

Jonathan M

Job Details: 01/14/2026

"Arrived on site to install previously diagnosed parts on freezer model JBZFL18IGX10. Inspected unit and work area. Replaced the user interface W11763850, ice maker W11646196, and ice maker fill tube W11515313, then tested the unit. The unit began to work and operate as designed. Call complete. No leaks were present during service."

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Hutto, Texas 78634

Andrew R

Job Details: 01/14/2026

Arrived onsite for door gasket issues and light bulb cover. Upon arrival customer stated the bulb cover came off at one time and she screwed it back in but was unsure if it would come out again. I verified the cover is tightly secured and no play in it. Bulb cover is good. I did find her door gasket hanging and torn by the clips. I replaced the W11542153 GASKT-DOOR and it will now hold in place and seal properly. Call complete.

We serviced a

KITCHENAID COOKTOP

Model KCGC558JSS00

Near Hutto, Texas 78634

Andrew R

Job Details: 01/14/2026

"Arrived onsite for cooktop with ignition. I found the burner heads warped and causing ignition issues. Ordering 2 W11344539 brnr head LF and RF, Office to RS as i thought burner caps were covered and couldn't get date from customer.; ordrng 2 W11344539 (LF and RF Brnr Head)s"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Andrew R

Job Details: 01/14/2026

Arrived onsite for S153EB special project. I found the unit displaying a F3E1 pressure sensor failure and the unit drains when plugged in. Under S code S153EB I replaced the W11607637 control and unit now operates as designed. Call complete.

We serviced a

MAYTAG DRYER

Model MED6000AG0

Near Woodway, Texas 76712

Jonathan M

Job Details: 01/14/2026

"Arrived on site for an electric dryer model MED6000AG0 that won't power on after it quit in the middle of a cycle. I tested the dryer and found the dryer come on but then lost power and did not allow the UI to power on again. I checked incoming voltage and found proper voltage going to the control, but no voltage going to the user interface. I replaced the control WPW10542001 and tested the unit. The unit it began to work and operate as designed. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Andrew R

Job Details: 01/14/2026

Arrived onsite for S153EB special project. I found the unit displaying a F3E1 pressure sensor failuore and the unit drains when plugged in. Under S code S153EB I replaced the W11607637 control and unit now operates as designed. Call complete.

We serviced a

MAYTAG WASHER

Model MVW6230HC1

Near Canyon Lake, Texas 78133

Andrey

Job Details: 01/14/2026

"Arrived on site to test unit for not working properly, tested unit found tested unit found it not draining, inspected under unit and found harness shorted at pump the connection, replaced pump, harness and control as precautionary, tested unit but it pump starts for a few seconds and shuts off, tested new pump found no issues, tested voltage at control, getting a short spike 120vac and then nothing, control is faulty and will need to be replaced, also suspension are jumpy causing unit to shake excessively, ordering control and suspension rescheduled for 1/21; ordrng 1 W11543994 (Control) and 1 W11396716 (Suspension)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Hewitt, Texas 76643

Jonathan M

Job Details: 01/14/2026

Arrived on site for a dishwasher model MDB4949SKZ0 that is not draining and is flashing an F9 E1 (long drain) error code. I found water inside of the machine upon entry. I tested the drain and heard the drain pump running but no water was being drained. I used a shop vac to drain out the water and gained access to the drain output. I removed the drain pump and found the impeller was loose and not spinning properly. I replaced the drain pump W11497943 and tested the unit. The unit began to work and operate as designed with no leaks present during service. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Killeen, Texas 76542

Tyler

Job Details: 01/14/2026

Arrived on sitw for dishwasher starting on its own. On arrival a confirmed issue and found f2e1 in diagnostic. I found control board failing with internally stuck button. I replaced w11637581control. Report reported findings to safety team case#22186777. No leaks found call complete

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS4

Near Nolanville, Texas 76559

Tyler

Job Details: 01/14/2026

Arrived on site for arrived on site for range tripping breaker. On arrival confirmed issue and upon further inspection.I found breaker was tripped. I detach ground wire and cooked oven 500 degrees. I then let unit drop back down to room temperature and reattach the ground wire and verified the voltage and amp draw to the unit.And then retest it oven to 500 degrees and found it working as designed without tripping the breaker. Reported findings to safety team Case#22146510. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Salado, Texas 76571

Tyler

Job Details: 01/14/2026

"Arrived on sight for refrigerator with module not working. On arrival, confirmed issue and found wiring to module damaged and replace it with w 11470191 and found module working as designed call complete."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS01

Near Blanco, Texas 78606

Andrey

Job Details: 01/14/2026

"Arrived on site to test unit for no ice production, tested unit found failed recirculating, I'm pump, overfilling the reservoir, waited 25 minutes for unit to make a sheet of ice but the evaporator is just cool ans wet, unit has a failed sealed system as well, ordering parts office to reschedule ; ordrng 1 W11735041 (Compressor) and 1 WPW10218037 (Evaporator) and 1 Accessvalve (Access valve) and 1 Drier (Drier)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Temple, Texas 76504

Tyler

Job Details: 01/14/2026

"Arrived on site for washer stuck in drain loop. On arrival, confirmed issue and upon further inspection found the precious switch in the control broken. After replacing w11608056 control. I tested unit found no leaks in it, working as designed call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Troy, Texas 76579

Tyler

Job Details: 01/14/2026

"Arrived on site for washer, needing w 11614636 agitator. Our arrival installed part tested washer and founded working as designed with no leaks call, complete"

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS06

Near Leander, Texas 78641

Miguel

Job Details: 01/14/2026

Arrived on site for cooktop sometimes having orange and inconsistent flames. Unit has nice strong blue flames at this time. Little orange parts on the tip. This is normal. Saw a large ride cooker to the side. Explained to customer that a steamer or humidifier of any kind with change the air quality and cause flames to change color. Unit is working as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Austin, Texas 78748

Leonardo

Job Details: 01/14/2026

Arrived on site went to the apartment with maintenance and couldnt get access to the unit. The tenant was home with the door locked rescheduled for next Tuesday. ; schdld next appmnt for 1/20 TUE !

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78717

Miguel

Job Details: 01/14/2026

"Arrived on site for washing machine making noise and not starting. Found f1e1, f3e1. Verified model and serial. Checked wiring to control and pressure hose. All checks good. Replaced main control. Recalibrated and ran automatic cycle. All components pass. Call complete . W11607637"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Cedar Park, Texas 78613

Miguel

Job Details: 01/14/2026

Arrived on site with parts ordered. Replaced both front level legs and wheels. Removed and replaced main control board. Tested ice maker and it passed. Tested fill and it passed. Called tech line. To document our recent history. Gave case #22214639

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ5

Near Cedar Park, Texas 78613

Miguel

Job Details: 01/14/2026

"Arrived on site for range tripping breaker. Pulled out from counter. Verified 215v to unit. Each side good to ground and neutral. N-C=0. verified ground jumper was not connected. Heater circuits not shorted to ground, no wiring damage found. Entered diagnostics and tested broil. Verified 214v to heater, Pulls 13 amps. Tested bake and got 215v pulls 12 amps. In test mode and had no tripping. Allowed unit to preheat to temperature. Working as designed with no trips. Call complete. Called safety 22139523"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Round Rock, Texas 78681

Wesley

Job Details: 01/14/2026

Arrived onsite KDTE204KPS3 for unit operating with dry pump sound when draining. Tested and found unit operating normally and all functions and features within spec. Advised customer on causes of the dry pump sound. No parts. All checks good. No leaks. No parts

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS00

Near Round Rock, Texas 78681

Wesley

Job Details: 01/14/2026

Arrived onsite WOES3030LS00 for latch which had glitched part way shut. Entered diagnostics and Activated lock and deactivated lock to restore normal function. Advised customer on repair. No parts.

We serviced a

JENN-AIR WARMING DRAWER

Model JJD3030IM00

Near Johnson City, Texas 78636

Andrey

Job Details: 01/14/2026

"Arrived on site to test unit for door not closing properly, tested unit found drawer assembly damaged with multiple rivets broken out, will need drawer assembly to fix issue, ordering part office to reschedule ; ordrng 1 WP9763646 (Drawer assembly)"

We serviced a

MAYTAG WASHER

Model MHWE950WW02

Near Lago Vista, Texas 78645

Miguel

Job Details: 01/14/2026

Arrived on site for washer filling and leaking. Entered diagnostics and found f20. Customer had water turned off as it leaked. Removed water lines and found filter dirty. Replaced water inlet valve. Ran diagnostics cycle. Verified operation. Call complete

We serviced a

KITCHENAID DISHWASHER

Model KDTS324SPS0

Near Georgetown, Texas 78626

Wesley

Job Details: 01/14/2026

Arrived onsite KDTS324SPS0 for failed incoming power fuse. Replaced harness W11767092 to repair broken fuse connection. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78741

Leonardo

Job Details: 01/14/2026

Arrived on site to diagnose dryer not operating. Customer stated unit would power on and respond to the start command but would only click and not begin a cycle. Verified complaint by testing unit; unit had power and would attempt to start but would not run. Performed diagnostics and inspected wiring and components. Found control board faulty and not sending proper signals to start the motor. Replaced control board. Reassembled unit and tested operation by running a complete start cycle. Unit started and operated properly. Unit tested good at this time. Job complete.