Arrived onsite for drain pump running randomly. Ran diagnostics and found stored error F3E1 pressure system failure. Replaced control under s-code S153EB. Tested and unit is now functioning properly. Job complete

"Arrived on site to follow up on ice machine repair. I replaced the condenser and hot gas valve, and brazed all joints together. I pressurized to 175psi nitrogen and found no leaks. Vacuumed down and charged unit. Reassembled and tested. Verified a frost pattern present at time of service completion. Parts used - WP2313624, WPW10534030. Repair completed. Owner not on site to sign for ticket."

Arrived on site for Special Project S153EB - Main Control - SCode S153EB. Upon arrival. Test unit and drain pump runs continuously. Ran diagnostics and get F3-E1 pressure system fault. Replaced control W11607637. Test unit and is operating as designed. Job complete

"Arrived on site for no ice. Tested dispenser not ice dispensing,can hear motor rotating and couplings slipping,removed ice container found lower and ice container couplings not making full contact ordering ice container and lower coupling; ordrng 1 W11244434 (Ice container) and 1 WP2220458 (Coupling) and 1 W10852956 (Spring) and 1 WPW10258544 (Shaft) and 1 W11202789 (Auger motor)"

"Arrived on site for refrigerator not dispensing ice or making ice. An arrival confirmed issue, and upon further inspection found the auger motor completely corroded and resting out, as well as ice maker motor grinding and had a lot of corrosion and water valve, not letting enough water in to fill the tray. I reported findings to safety team under W1EAQL0WPL1. Ordering W10822606 motor, and valve and ice maker. Rescheduled, customer for july first of twenty twenty five; ordrng 1 W10822606 (Motor) and 1 W11495416 (Valve)"

Arrived on site for washer not draining. On arrival confirmed issue and found harness w11643701 broken. Replaced harness and unit is working as designed. Call complete

"Arrived on site to test unit for not heating properly. Upon arrival entered diagnostics, found no error codes stored. Engaged bake and broil element, both engage when manually selected to. Started a 350? bake cycle whilemonitoring with a thermocouple. During preheat unit reached 375? initially. Unit then began to cool and stabilize at 350?. At 330? elements reengaged and unit began to heat up, at 370? elements disengaged and unit began to cool. Unit then cycled between 330?-370? for 15 minutes consistently. No issues with heating. No one on site for signature. Unit is running as designed, no parts installed, job complete."

Arrived on site for refrigerator with right hand doors swinging open too quickly. An arrival confirmed the issue and was able to level fridge. And verified door no longer swings open too fast and is stable. No parts installed call complete

"Arrived on site for a washing machine that is not draining. Inspected unit and work area. The customer advised the last time she ran the washing machine, the machine did the same thing as last time we were out and started flashing an F9 E1 and would not drain completely. She advised that she had to leave the machine for a while before the unit would unlock the door. I did find the unit completely free of water and clothes. I gained access to the drain pump filter and found two nails stuck in the drain filter, causing the issue. I removed the obstructions and tested the unit. The unit began to work and operate as designed. Call complete. No parts were installed."

Arrived on site for unit not dispensing water. Inspected unit found valve struggling replaced valve still no water. Found reservoir completely frozen. Maintenance director did inform me unit had been in a vacant unit for several months now with no opening of the door . Informed him to set temperature to 40 degrees for now unplug unit for 48 hrs so linescan de thawed and check back on it in a few day. Maintenance director agreed to this and said he would check on unit in a couple days. No leaks present at this time job completed.

"Arrived on site for washer leaking water in the tub when it was not being used. An arrival confirmed issue and found valve not fully shutting, then causing water to enter tub. I replaced w 111172234 and tested washer and found it working as designed with no leaks call complete"

"Arrived on site for SAFTEY yellow flame in oven with strong gas odor. Upon arrival, test unit and confirmed issue. Found the very small amount of yellow flame is normal. As far as smell. Found air shutter is wide open. Adjusted air shutter and test unit. Unit is now operating as designed. No gas leaks present. Job complete . Contacted SAFTEY team and spoke with Alissa MfrRef # 7741781945. Explained findings and repair that was made. Notes were documented."

Arrived onsite for drain pump running randomly. Ran diagnostics and found stored error F3E1 pressure system failure. Replaced control under s-code S153EB. Tested and unit is now functioning properly. Job complete

"Arrived on site for washer not completeing cycles. On arrival found f7e1 again in diagnostic. Found capacitor failing amd im ordering W11026785 motor, w11395618 capacitor and rescheduled customer for 07-01-25; ordrng 1 W11026785 (Motor) and 1 w11395618 (Capacitor)"

Arrived onsite for unit not starting a cycle. Unit is stacked. Disassembled and found latch failed. Replaced and tested. Unit is functioning properly. Job complete

Arrived on site. Replaced defective icemaker ran harvest test passed ran fill test passed. W10873791

"Arrived on site for intermittent noise issues and detergent dispenser leakingUpon arrival, ran diagnostics and there are no saved error codes. Found dispenser is leaking. As far as noise , found rotor screw is on floor. Inspected all components and are good. Set all leveling feet. Reinstalled rotor. Test unit and is operating correctly. Ordering dispenser and drawer. Office to reschedule ; ordrng 1 W11621181 (Dispenser) and 1 W11413340 (Drawer)"

Arrived onsite for refrigerator with damaged rc door. On arrival confirmed issue and found door damaged. Replaced w11652980 rc door & w11223753 nameplate. Found unit working as designed. Vacant home Call complete

"Arrived on site for refrigerator with broken gasket and ice maker clumping eyes together in bin. On arrival, sound ice maker was being overfilled from the watervalve, and the right hand door gasket was broken. I replaced one right hand gasket w10830274. I'm ordering W11548535 valve a rescheduled customer for 06-01-25; ordrng 1 W11548535 (Valve)"

"Arrived on site for a washing machine that is leaking. Inspected unit and work area. The customer advised that he ran two loads that both leaked water all over the floor. He advised that they were on quick washes, and we're enough to have to use a full towel to clean up the mess. He advised that he is not used the machine since. I checked underneath and did not find any evidence of water residue. I ran the innet through an auto test and found the unit working and operating as designed without leaking until the unit came to the drain portion of the cycle. I found that I could not hear the water draining out of the machine but found water pouring out of the drain due to an overflow and water pouring down the wall and onto the floor. I showed the customer before the drain completely stopped and it did advise him. It looked like his drain pipe head a restriction, causing it to overflow. I checked underneath the washer and found all portions of the machine were dry. I did advise the customer that he will need to clear out his drain prior to any further use of the machine, but that the unit it is working and operating as designed. Call complete. No parts were installed."

Arrived onsite to inspect scratched microwave door upon further inspection the door is scratched replaced door w11173823 tested unit cycles unit is heating & working as designed

"Arrived on site to diagnose unit for not heating.Verified the model and serial number and confirmed they matched the work order. Asked the customer if they were aware the unit was out of warranty. Customer provided documentation showing a 2-year warranty through KB Homes. However, the entitlement did not reflect KB Homes coverage. Contacted the claims department and spoke with Selina. Selina advised that the customer will need to contact Whirlpool to request an entitlement update reflecting the KB Homes warranty. Job complete."

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced lid latch (W11307244) and control (W11607637). Started a test cycle, lid is now latching properly. Unit filled with water and began agitating. When drain pump engaged, control shorted. Inspected pump and found the housing melting indicating a failed pump. Will need to reorder control and replace drain pump. Ordering part, office to reschedule. ; ordrng 1 W11607637 (Control)"

"Arrived on site to test unit for pump running. Upon arrival customer stated drain pump runs constantly unless unplugged. Applied power to the unit, drain pump immediately engaged indicating a pressure system fault. Per special project S153EB, followed TSP W11766193. Found F3E1 pressure system fault error code stored. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11603810) and applied power, drain pump is no longer engaging immediately. Ran a test cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for unit tripping breaker. Upon arrival, plugged unit in and after 5 seconds, unit trips breaker. Proceeded to disconnect loads one by one on the control and found when unplugging heater circuit, unit did not trip. Proceeded to replace W11650659 heater. Tested unit and now unit is functioning as designed. Call Safety Team and spoke with Quini and documented service. No water leaks detected at this time"

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced evap harness (WPW10487766), evap motor (WPW10464673) and thermistor (WPW10383615) X1. Tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"Arrived on site for unit not cooling. Upon arrival, unit was unplugged. Plugged unit and found all components but not cooling. Proceeded to expose compressor and found tap valve on the compressor stem. Could not communicate with customer due to language barrier. Reached out to Service Management thread and advised we can still perform sealed system repair even with tap valve. Continued to run individual component activation and found all mechanical components running. Ran temperatures in FC and found on reaching 82.6F. Ordering nitrogen and weighing call for 2 hours. 134a refrigerant. No water leaks detected at this time. No parts replaced. Office to reschedule ; ordrng 1 Nitrogen (Nitrogen) and 1 2hours (2 hours) and 1 134a (134a)"

"Arrived on site for a washing machine that won't drain. Inspected unit and work area. The customer advised that the unit is still full of clothes and water and will not drain out. I did confirm the customers complaint in attempted to run a drain cycle on the machine. I heard the drain pump running, but barely any water trickling out. I used a shop vac to drain all the water out and removed the front panel. After removing all the water, i found massive amounts of rug debris inside the drain pump filter. I removed all the debris and reassembled the unit. I ran the innet through a quick wash cycle and found the unit working and operating as designed. I did advise the customer against running washes with rugs in this machine due to this issue. The unit is working and operating as designed. Call complete. No parts were installed."

Arrived on-site for unit not heating. Verified that it's not heating. Found no visible damage to the diode. Got a bad resistance from the interlock. We had the wrong model number so I updated it and am ordering the interlock for return visit. No parts used W11551558 interlock; ordrng 1 W11551558 (Interlocks)

"Arrived onsite for tripping breaker. Was advised the breaker had been replaced. Installed the bake and broil elements and performed burnoff to facilitate proper function going forward. W10856603, W11182108. Called safety sr#7741779988. All checks good."

Arrived o site for a weak wash motor cau8ngnpoor washing symptoms. Replaced the sumpa and motor assemblynto repair. All checks good. Unit is now operating as designed. W11087376; O-emld tckt

"Arrived on site to inpsect refrigerator not cooling. Upon further inspection, I checked temperatures and measured 4 degrees FC and 60 degrees RC. I gained access to the evaporator found that it had not been defrosting. I checked the harness for the heater and found that one pin was out of place and not making contact with the connector for the line voltage. I corrected the connector pin and reseated. I verified that the heater is good and measured 79 ohms across the heater leads. I placed the unit into diagnostics and ran a defrost and verified proper voltage and verified that the heater is operating as designed. I defrosted the evaporator and emptied the condenser drip pan to prevent overflowing. The refrigerator is now operating as designed. No parts needed. No water leaks observed during service."

"Arrived on siteto inpsect dryer not running a cycle and also displaying an error code. Upon further inpsection, I ran the dryer and the dryer stopped tumbling and displayed error F3E3 (open or shorted inlet thermistor) i gainedacces to the control and checked the connections and all components sections were good. I measured the inlet thermistor from the control and read OL. I gajnedacces to the thermistor and found that it was disconnected. I reconnected the thermistor and reasembled and tested the dryer. The dryer is now operating as designed."

Arrived onsite for noise and poor heating. Found bad didoe withnobvious burning from grease contact. and replaced the diode to repair the unit. Unit is now operating as designed. All checks good.

"Arrived onsite for failed compressor and damaged harness. Replaced compressor and added access valve and dye drier. Replaced start device and installed new compressor harness. Inspected joints and pulled vacuum. Charged to spec and observed good lowside running pressures and positive heat exchange on the discharge line. Unit is now operating as designed. W11506635, WPW10143759, W10309988, W10873801 and W10747515"

"WTW4957PW0 Arrived on for a washer making nosies. On arrival I ran diagnostic and found long drain issues. I replaced the control board, calibrated then tested product is working as its designed no water leaks visible from the main water supply."

Arrived on-site for water not dispensing. Found water valve in the closet next to the refrigerator was off. Tested water and turned the icemaker on.

Arrived on site to install previously diagnosed and ordered parts per previous technician. I installed the inner door and vent screen and reasembled and tested the dishwasher. The dishwasher is now operating as designed. No water leaks observed during service. WP8528310 WP3371710

Arrived on-site for oven not responding. Found that the breaker was tripped. I heated the unit and got no error codes. Showed the customer where the breaker is. Found no issues. No parts used.

Arrived on-site for water not dispensing. Found water valve in the closet next to the refrigerator was off. Tested water and turned the icemaker on.

"Arrived on-site to diagnose only. Found several buttons not responding, including the start button. No visible damage to the unit. The unit still heats when the button works. Would need to replace the control. No parts used."

Arrived on site for dead ice machine. Found external pump had been leaking and shorted out . Replaced external drain pump W11539855. Ran diagnostics test and ran normal. Cycle . All checked normal. No water leaks detected at time of service. Job complete

WOS51EC0HS20 Arrived on site for a oven panel locked. On arrival I verified the issue of the locked ui panel i replaced ui control and tested product is working as its designed.

"Arrived on site for fridge not dispensing water and not making ice . Tried and got no water flow at door dispenser and found fill tube clogged with ice . . Removed filter and found filer tips covered in gunk . Water is flowing now at dispenser . Ordering filter housing , also recommend replacing valve and ice maker . Customer is going to get a new filter before we return no parts used today , no water leaks detected at time of service. Return 7/1; ordrng 1 W10862461 (Housing) and 1 EDR1RXD1 (Filter)"

"Arrived on site to test unit for tripping breaker. Upon arrival customer stated unit trips the breaker immediately when plugged in. Applied power to the unit, breaker did not immediately trip. Started a bake cycle, when bake element engaged, breaker tripped. Unit has the old style bake element without the proper sealant. Replaced bake element (W11182108) and started a 500? bake cycle. Unit reached set temp with no breaker tripping. Allowed unit to cycle for 30 minutes, burn off complete. Advised customer to allow for an additional 90 minutes to run at 500? to ensure proper burn off and relay conditioning. Contacted SAFETY to document SR#7741587131. Unit is now running as designed, job complete."

Arrived on site with parts ordered. Confirmed that compressor was not starting. Good start device yielded same results. Recovered refrigerant. Replaced compressor and drier. Installed service valve. Pressure tested and pressure held. Vacuumed and recharged. Verified operation. Call complete.

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11608056"

Arrived on site to test unit for cooktop and oven not working. Customer stated she believes they have a warranty that should cover appliance. Advised customer to contact warranty for dispatch.

Arrived on site to test unit for no power. Customer stated they had a power outage before unit stopped turning on. Entered diagnostics and found no stored error codes. Completed a diagnostic cycle with no issues. Unit is now working as designed. Job complete.

Arrived on site to test unit for no ice. Found ice maker cycling but not water to ice maker. Recommend valve and potentially ice maker. Office to reschedule. ; ordrng 1 W11758523 (Ice maker) and 1 W11766865 (Valve)

Arrived on site and replaced previously diagnosed frame bracket(W11373141). Taking is straight but when installed bows. Spoke with PR and recommending sports. Ordering parts and office to reschedule. ; ordrng 2 W10562473 (Support)s

"Arrived on site for drain pump always running. Found codes F1e1, f8e1,f3e1, f2e1. All water level and pressure switch issue. Blew and verified clear pressure hose. Replaced main control. Recalibrated and ran automatic test cycle. Verified operation. Call complete. W11608056"

Arrived onsite for oven displaying F9E0. Customer stated they had a power outage and when it came back k on the oven displayed F9E0. I performed a 5 minute power reset and cleared the code. I ran the unit and it's now operating as designed and I believe the outage caused a glitch in the system. Unit now heats as designed and operates as designed. Call complete. No parts installed.

"Arrived on site to test unit for RR burner not igniting, tested unit found loose connection on igniter, secured connection and tested unit is now running as designed no leaks detected job complete no parts installed"

Arrived onsite for previously diagnosed parts. I replaced the control and powered the unit on. Unit displays as designed and is now running as designed. Unit is cycling and can hear the relay turn over. Call complete. Installed W11733951 CNTRL ELEC.

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11603810"

"Arrived on site for washer running pump all the time. Found 1e1, f3e1. Unit was moved and it no longer connected to water system. Verified pump was good. Pressure hose is clear. Replaced main control. Used extension cord to recalibrate. Call complete. Repaired per Service Pointer - W11766193"

Arrived onsite for dishwasher not cleaning dishes. I found the pump and motor to be spraying as designed and no error present. When inspecting the spray i found that both spray arms are moving slow. I found both spray arms to be clogged with debris causing a uneven/stagnant wash to occur. I cannot clean the debris out as there is too much clogged. Gonna order WPW10448645 Arm Spray Top and W11101428 Arm Spray Bottom to continue repair. RS for 06-30-25. Return with all parts.; ordrng 1 WPW10448645 (Arm Spray Top) and 1 W11101428 (Arm Spray Bottom)

"Arrived on site to test unit for not working properly, tested unit found cold water valve not letting any water through removed and noticed that the valve is clogged with gel like sand, replaced valve and advised customer not to use unit until the water softener has been serviced, at this time job complete installed W11513255"

Arrived on site with new freezer door. Replaced door. Put new badge. Moved handles and racks to new door. Call complete . LW10642554

"Arrived on site for refrigerator not making ice. Found no data tag. Customer gave picture of serial number.removed icemaker cover, cycled icemaker. Verified icemaked completed cycle and filled with water. Working as designed. Call complete. Allow 48 hours for bucket to get full. No parts"

Arrived onsite for unit freezing food in RC. I found all components to work properly on the unit however. I found the diffuser to be intermittent leading to cold air escaping the FC and freezing food in the RC. I replaced the diffuser and unit now operates as designed. Call complete. No leaks. Installed W11236851 DIFFUSER.

"Arrived on site to test unit for not working properly, tested unit found a miscommunication error, inspected console and found it corroded causing issues, will need to replace console and control, ordering console rescheduled for 7/1; ordrng 1 W10861510 (Console)"

"Arrived on site for refrigerator leaking. Found unit leaking from refrigerator ceiling, found freezer drain was clogged, found metal sheet did not line up with drain. Cleaned and cleared ice. Lined up drains. Verified operarion. Call complete. No parts."

Arrived onsite for unit continuously draining. I confirmed unit will drain with the pressure line off and canceling the cycle. Per service pointer W11766193 I replaced the control as the sensor has failed. I powered the unit back on and no constant drain occurs at time of service. No leaks. Call complete. Installed W11608056 CNTRL-ELEC.

Arrived onsite for unit draining. I found the unit to drain even with the pressure line removed and canceling the cycle. Per service pointer W11766193 I replaced the control as the water pressure sensor has failed. I tested the unit and it no longer constantly drains. No leaks. Call complete. Installed W11603810 CONTROL (M075).

"Arrived on site top test unit for ice and water leaking from dispenser area. Found no issues, ice door is sealing as designed. Replaced ice for assembly(W11678839). Advised customer to monitor."

"Arrived on site to test unit for not working properly, tested unit found wash motor not engaging, replaced sump and tested, unit is now running as designed no leaks detected job complete installed W11613480"

"Arrived on site for microwave sparking burning. Soot and burn marks under the tray and on top of turn table. Removed and cleaned soot/burn marks. Found tray is cracked which causes food to get stuck and burn up. Replaced turn table driver which was burnt. Tested and verified unit is working, will need new tray to prevent it from happening again. Reset for next available date. ; ordrng 1 W11367904 (Turntable)"

Arrived onsite for washer not functioning. When testing the unit I found the controls not functioning due to the water pressure sensor thinking it's in a flood state. I tried canceling the drain with the pressure line off and it will keep kicking on drain. The water pressure sensor on the control has failed and needs replacement. I replaced the control and tested the unit. Unit is now operating as designed and no leaks were sighted during repair. Call complete and advised customer on loading the unit. Installed W11608056 CNTRL-ELEC.

Arrived onsite for unit tripping breaker. Customer stated breaker was replaced and I tested the unit. I found the unit to be tripping in broil and went to the back to inspect the element. I found the old style broil elements installed which causes bleed through and the breaker to trip on it. I replaced the broil element with the revision element and ran unit on broil. Unit doesn't trip. I set the unit to 500 degrees and advised the customer to shut it off after 2 hours and I also set a cook time. Customer agreed and will shut off the unit after burn off is completed. Call complete. Installed W108656603 BROIL ELEMENT.

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637"

Arrived onsite for previously diagnosed parts. I replaced the light module and ice container and unit now operates and looks as designed. No leaks. Call complete. Installed W11602886 Freezer light module and WPW10558423 Ice Container.

Arrived onsite for start button not responding. Tested and confirmed. Replaced control. Tested and unit is now functioning properly. Job complete

Arrived onsite for unit not cooling. Found evaporator fan not functioning. Unit is trying to cool but no air movement. Replaced fan motor. Tested and unit is now functioning properly. Job complete

"We've arrived on site.It's for unit, not drying properly and making noise. Brand diagnostics and found stored error code 4/3 Restricted airflow. Cleared code and ran test. Customer has duct cleaning 2x per yr and just had it done 3 weeks prior to visit. Ran diagnostic cycle and confirmed correct voltage, as well as air flow sensing phase operating properly. Confirmed with tech line ,Edwin 7741830601. Recommended cleaning sensor bars with Rubbing alcohol for starters. Need to isolated if good dry cycle occurs in timed dry vs sensor. Customer will run multiple cycles on timed dry, and then back to sensor dry. Customer will also record the noise she is hearing as the noise was not duplicated on this visit. Set to return July 1st.; ordrng 1 W11161899 (Moisture sensor harness)"

"Arrived onsite for unit not completing cycle. On arrival found flashing error F8E4 overfill. Found overfill pan full of water. Ran cycle and found unit overflowing from right side into dip pan. Could not isolate cause. Ordering clear door to observe. Also ordering spray arms and parts that once confirmed, may remedy the issue. Office to reschedule ; ordrng 1 Cleardoor (Clear door) and 1 W11573766 (3rd level spray arm) and 1 W11744286 (Manifold tube assembly) and 1 W11627525 (Upper spray arm) and 1 W11579565 (Lower spray arm) and 1 W11580016 (Diffuser) and 1 W11460945 (Sump and motor)"

Arrived onsite for unit rack hangdown.hang down. Found adjusters fail. Replaced using upgrade kit. Replaced and tested. Unit is now functioning properly. Job complete

"Arrived on site to test unit for not working properly, found error flashing for internal board failure, customer stated that it started to malfunction after a thunderstorm, replaced control and tested unit is now running as designed job complete installed W11764616"

"Arrived on site to test unit for not heating. Upon arrival customer stated unit only heats to 350?, has to use convection bake in order to have the bake cycle properly. Tested unit, found bake element not engaging, convection and broil element are. Entered diagnostics and found F6E1 oven over temp error code stored. Inspected element, found harness leading up to the element has burned and disconnected from the element, element has also been damaged by the arcing. Soldered in a new connection and replaced bake element (W10779716), tested unit, all components are properly engaging and unit is now running as designed, no gas leak detected, job complete."

Arrived on site to diagnose unit for the lower oven not igniting. Tested unit and found the igniter is receiving power but not making proper contact with the burner to ignite.Ordering a new bake igniter.Office to reschedule for 6/30.; ordrng 1 W11355922 (Bake igniter)

Arrived on site to test unit for not completing the cycle.Ran diagnostics and found error codes F9E1 (slow drain) and F10E2 (vent wax motor shorted). Replaced vent assembly. Tested unit and unit is now operating as designed. Job complete.

"Arrived on site to follow up on washer making noise when in rinse section of the cycle. Customer had additional video showing noise lasting for up to 30ish seconds. Could still not duplicate, but noise sounded like it was mechanical and coming from the bottom end and gearcase has been replaced along with hub. Splutch/belt is the only remaining item that could make noise. Replaced splutch, belt, Actuator. Ran quick wash and did not hear noise again. Customer will follow up with additional information if issue happens again. Parts used - W11239857, W10721967, W10913953."

Arrived onsite for ice build up in the fan space from an icemaker fill spout leak. Cleared ice and inetall3d proprietary splash shroud. Unit is now operating as designed. All checks good. No parts.

"Arrived on site to test unit for not working properly, tested unit found drain pump not disengaging, replaced control and tested unit is now running as designed no leaks detected job complete installed W11513246"

Arrived on site to inspect cooktop for loose screw that could not be reinstalled. Removed cooktop from the counter and secured the screw to the mounting clip. Reinstalled cooktop. Unit is now properly secured. Job complete.

"Arrived on site for a washing machine that will not illuminate or run through a cycle. inspected unit and work area. Upon entry, the customer advised that the machine does seem to run, but the lights wont turn on or tell the customer where its at and the cycle and will not fully complete each cycle. I went to try to run the unit into diagnostics and found that the unit would not enter diagnostics. I press start on a normal eco-wash cycle and found the unit begin to fill with water. I attempted to cancel the cycle and found that the unit would not cancel. Checked incoming voltage and found proper voltage and polarity. Ahead and replaced the control and calibrated the unit. I ran the unit through an auto test and the unit began to work and operate as designed. Call complete. W117777413."

"WFES3030RS0 Arrived on site for a range tripping breaker. On arrival home builder verified range tripping breaker I replaced the control board, bake, and broil element. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I rewired the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity, voltage, and amp draw all readings are correct. I recommend builder to replace gfci breaker he stated they didn't. Nobody lives in the home, so the range will not be on for an hour also nobody to sign.Calling whirlpool safety Sr # 7741582169"

"Arrived on site for goes from sense to done. Upon arrival , test unit and confirmed issue . Ran diagnostics and get error code F7-E1 tachometer missing or wrong signal. Inspected unit and found corrosion on actuator and harness. Need to replace harness and actuator. Ordering harness, actuator ,capacitor and control. Office to reschedule ; ordrng 1 W11643701 (Harness) and 1 W11481722 (Actuator) and 1 W11740022 (Control) and 1 W11395618 (Capacitor)"

Arrived on site to install control to resolve unit always stuck draining. Replaced control and verified i could start new cycles. Repair completed. Parts used - W11607637.

Arrived onsite to inspect refrigerator not making ice upon further inspection rc 43 fc 7 ran diagnostics test 4 39 56& 45 pass all removed water from crisper draw ver wires are not broken removed back panel compressor is extremely hot ordering sealed system compressor w11578205 acess valve w11506635 uv drier wpw10143759 evap motor w11575358 2HOURSSTECH OFFICE TO SCHEDULE ; ordrng 1 W11578205 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Uv drier) and 1 W11575358 (Evap motor) and 1 2HOURSSTECH (2HOURSSTECH)

"Arrived on site to inspect washer shaking and not washing properly. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-long fill andnF0E2-suds. Cleared the code and continued with testing and the unit operated failed to dispense the correct amount of water. I tested the valves and found the cold valve not dispesning enough water. I removed and replaced both valves and retested and the unit is operating as designed. I made recommendations for use and care, as well as detergent use. No water leaks observed during service, job completed. W11688994, W11688995"

"Arrived on site to test unit for tripping breaker. Upon arrival customer stated unit was already serviced a week ago, no service has been scheduled. Unit is working as designed. No parts installed, no service provided, job complete."

"Arrived on site for ice paddle stays stuck and ice keeps dispensing. Upon arrival, test unit and confirmed issue. Found ice guide is out of position. Inspected guide and found broken tab. Replaced ice guide WP2180224 and test unit. Unit is operating as designed. Job complete"

"Arrived on site to inspect washer drain pump not turning off. Upon further inspection, maintenance had moved the unit to a vacant apartment and was sitting in the middle of the apartment not connected to water or plugged in. Maintenance described the issue, and per service pointer W11766193, I removed and replaced the main control and plugged the unit into the nearest outlet, and calibrated the unit. Unit calibrated properly, and I recommended that maintenance test it once they place it back into another unit and if there are further issues to contact our office for service. No water leaks observed during service, job completed. W11607637"

"Arrived on site to test unit for not cooling. Upon arrival customer stated 2 months after repair on 11/21, same issues began to arise. Defrost system would fail, ice would melt causing a block of ice in the container and dripping from the ice dispenser, water is dripping from dispenser and unit is not cooling.Inspected unit, found evaporator cover encased in ice indicating a failed defrost system. Also found valve is weeping. Due to persistent issue, recommend replacing all components pertaining to the defrost system. Evap fan motor, thermistor, drip pan, main control, UI, and valve. Ordering parts, no parts installed, rescheduled for 06/30. Customer would like sooner date if cancellation occurs. ; ordrng 1 WPW10341329 (Dual valve) and 1 WPW10248595 (Deli damper)"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=8 degrees and RC=39 degrees. I checked the FC evaporator cover and found no ice built up. Found the evaporator with a good frost pattern and the evap fan is operating as designed. The builder arrived and advised that the freezer never stopped cooling but the fresh foods section got warm and then started cooling again. I advised the customer to monitor the unit and if it began to get warm again to call it in for service. Unit is operating as designed and no water leaks observed during service, job completed."

"Arrived on site for unit stuck on drain mode. Unit requires 2 man stackable unit. Upon arrival, found unit unplugged. Plugged unit in and found drain pump immediately starting. Proceeded to check pressure hose and found no restriction and kinks. Proceeded to replace W11629601 control. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

Arrived onsite to inspect oven console locked upon further inspection found bad console replaced W11296171 ran bake test at 350 unit is working as designed

WED87HEDW1 Arrived on site for a dryer making nosies. On arrival verified issue I replaced the repair kit product is working as its designed.