Near Bartlett, TX 76511
Al
Job Details: 02/19/2019
OVEN KENMORE 790.48193 Arrived to inspect F10 on the upper oven. I set the unit on 400 and when it reached 400 degrees the unit beeped continuously and displayed the F10 error code. Office to reorder the control and oven temperature sensor.Unit labor and parts still under 1 year Warranty.Still needs more work ; ordrng 1 5304504897 (OVEN TEMPERATURE SENSOR )
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/19/2019
OVEN JENN-AIR JJW2430DS01 "Arrived on site for customer complaint of unit turning on by itself, found the light is the cause of the heat, called techline and they updated the software in September of 2018, ordering console. Tech to make sure software is UI 14 under system info file number 7724199393; ordrng 1 W11236887 (CONSOLE)"
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 02/19/2019
RANGE WHIRLPOOL WFE505W0HZ1 Arrived onsite for customer complaint of oven making squeaking when preheating and outer oven door trim coming off. Confirmed outer trim coming off. Tested unit and found noises when preheating is normal. Advised this is normal due to metal expanding. Advised customer noise will lessen with normal use. R/S for outer glass assembly for Friday 2/22. No other issues found.; ordrng 1 W11249559 (OTHER GLASS ASSAY (STAINLESS))
Near Austin, TX 78746
Joseph C.
Job Details: 02/19/2019
DISHWASHER KITCHENAID KDTM704ESS3 "Arrived on site for “no lights and unit blows outlet, when door opens” complaint. Inspected unit and found no light operation and unit blows outlet, when door is opened, during operation. Suspected short in harness or bad door switch. Ordering new lights and door switch and door switch harness. No leaks detected, at time of service. Return for repairs on 02/25.; ordrng 1 W10566917 (harns-wire) and 3 W10791989 (light)s and 1 WPW10653840 (door latch)"
Near Austin, TX 78746
Joseph C.
Job Details: 02/19/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for “no cool in fresh foods area” complaint. Inspected unit and found evaporator covered in frost. Per service pointer W11329116C, ordering new control and evap cover.
Near Kempner, TX 76539
Arthur B.
Job Details: 02/19/2019
WASHER WHIRLPOOL WFW9150WW00 Arrived onsite for to install new MCU and control to front load washer from my prior diagnosis. Removed and replaced MCU and control. Reassembled and tested. Found now UI not responding to cycle selections. Advised customer will need new console assembly as well. OF to R/S once authorization is given from AHS. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WPW10325312 (console (wht))
Near Pflugerville, TX 78660
Wesley
Job Details: 02/19/2019
WASHER WHIRLPOOL WTW6340WW0 354.01 is the quote for the replacement of the valve which cold side is clogged with sediment inside manifolds. Causing spin issues. Bearing healthy; ordrng 1 W10364988 (valve)
Near Austin, TX 78703
Scott
Job Details: 02/19/2019
WASHER SAMSUNG WF210ANWXAA04 "Arrived on site for error codes . Ran diagnostics and got drain errors and pump is failing while draining . All other functions are normal . Will need two man to remove stacked dryer and replace drain pump . No water leaks detected at time of service . Please call to set return visit with other tech .; ordrng 1 2NDMAN"
Near Austin, TX 78703
Scott
Job Details: 02/19/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "unit 338 . Arrived on site for door issues , door closes fine but a lot of metal rubbing sounds when opening and closing . Found springs are on hinge directly. Both sides are missing hinge bushings . Ordering bushing . Return 2/22. Nonwater leaks detected at time of service .; ordrng 2 WP8268990 (bushing)s"
Near Cedar Park, TX 78613
Lou
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVY07 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested the temps in the RC=16 degrees and the FC=2 degrees. I found that the thermostat was turned up to Max on the RC section. I placed the unit in diagnostics and tested mode #1 and found that the defrost thermostat was shorted out. I removed the FC door and drawers and found that the Evap cover had a large amount of ice built up on it. I removed the ice and cover and found that the evaporator had a large block of ice on the upper right side. Once I removed the ice, I found that the connections to the thermostat had ice in them and that they had not been sealed with silicone the last time the thermostat had been replaced which caused it to short out. I got authorization from the office to replace the harness and control (if needed). I removed and replaced the harness and tested the unit and it operated as designed. The customer brought it to my attention that the Evap grille
Near Austin, TX 78759
Steve C.
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRS970CIDH00 Arrived on site to replace the freezer door due to not dispensing water or making ice. Replace the freezer door and tested the unit. Unit it’s still not dispensing water. Remove the water filter and doing the same. Found the water reservoir is frozen. Will need to order the water reservoir and the valve in case need it. Office will need to get authorization and reschedule the customer.; ordrng 1 CNOTE (AUTHO) and 1 W11204869 (WATER RESERVOIR )
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/19/2019
MICROWAVE AMANA AMV2307PFS2 "Arrived back on site for install of prior ordered parts, removed unit, replaced door switches, trans, magg, cap and diode, and tested good."
Near Austin, TX 78757
Tyler B.
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for unit not cooling, found all lights and fans running, removed back and found consdensor fan running, replaced star dev and found compressor way too hot, unit will need SS to complete repair ; ordrng 1 CNOTE (3HR WINDOW) and 1 CNOTE (OFFICE RS ) and 1 TJ90SF8404 (VALVE) and 1 W10507884 (compressor) and 1 WPW10143759 (drier-uv) and 1 WPW10317013 (evaporator)"
Near Austin, TX 78750
Lou
Job Details: 02/19/2019
MICROWAVE KITCHENAID KMBS104ESS02 "arrived on site to inspect microwave not heating. Using a cup of water, I tested the unit for 30 secs at 100%. I checked the water temp before testing 69 degrees and at the end of testing 72 degrees. I removed and replaced the mag, capacitor and diode ad retested. Starting water temp was 70 degrees and ending temp was 79 degrees. I contacted Techline and spoke to Scott. He advised to check voltage at the transformer which was 117V for 30 seconds. Scott advised the replace the transformer and provided file #7724204630. I advised the customer of the repair. I am ordering the transformer, magnetron, capacitor and diode and will return with the remaining prescreened parts. Office to schedule return service. ; ordrng 1 W10776767 (transformr) and 1 W10776925 (magnetron) and 1 W10850446 (capactr-mg) and 1 WPW10492276 (diode)"
Near Georgetown, TX 78628
James
Job Details: 02/19/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site and found door gasket is torn at the bottom. Unit will need new gasket to repair; ordrng 1 WPW10535778 (gaskt-door)
Near Austin, TX 78735
Luis
Job Details: 02/19/2019
FREEZER FRIGIDAIRE FPFU19F8QFA "Arrived on site for no ice. Found frozen fill cup on icemaker, removed ice ran icemaker through a cycle weak water flow to icemaker water dripping from fill cup. Will need to replace water valve. Custom installation will need 2 hrs for repairs; ordrng 1 242252603 (WATER VALVE) and 1 CNOTE (CUSTOMER INSTALL BUILT IN. CAN WE GET 2X LABOR,WILL NEED TO PULL OUT FREEZER AND FRIDGE)"
Near Leander, TX 78641
James
Job Details: 02/19/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site and tested operation. I found the unit making a loud vibration noise when running. The blower, motor, rollers, belt and tensioner have all been replaced. Called tech line and spoke to Rick #7724201696. Recommended verifying the bottom plate is not dented up from a dolly and that the motor mount is secured to the base. I found the motor mount is secured properly and there was a slight bow in the base plate. I also found that the rear rollers appear out of balance and the tensioner is not square. Unit will need new rollers and tensioner to complete the repair. ; ordrng 1 4392065 (dryer repair kit)"
Near Austin, TX 78735
Luis
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for no ice. Ran diagnostics no,water entering icemaker removed kickplate unable to blow air through fill tube. Ran reading on heater no reading diagnosed frozen fill tube and damaged fill tube heater. Will need to order new freezer door. ; ordrng 1 LW11026425 (DOOR FZR)"
Near Manchaca, TX 78652
Luis
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for water leaking diagnosed unit not defrosting. Defrosted evaporator replaced thermistor reassembled unit checked air flow unit working as designed ; used 1 WPW10384183 (THERMISTOR) from stock
Near Austin, TX 78759
Steve C.
Job Details: 02/19/2019
DISHWASHER KITCHENAID KUDS30IXWH8 Arrived on site for the unit has upper rack issues. Found the adjusters are broken on the unit. Replaced the adjusters and tested unit. Unit works properly and all water connections were dry at the time of service. S23010
Near Belton, TX 76513
Al
Job Details: 02/19/2019
WASHER FRIGIDAIRE FFTW4120SW1 "Arrived to inspect leaking washer. I confirmed the complaint and disassembled the unit and discovered the fabric/ detergent dispenser had fallen off and was inside the unit, not in the designated spot. I reinstalled the dispenser tray and reassembled the unit. Unit not works as designed."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/19/2019
DRYER AMANA NED4655EW1 "Arrived on site for heat complaints, ran unit and found no heat, removed panel and found cut off blown, replaced cut off and tested good, advised customer to get vent cleaned"
Near Buda, TX 78610
Robert
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on job for complaints of not cooling. Customer thawed rc and we found the thermistor positioned incorrectly. Per service request repositioned thermistor for functionality to return.
Near San Marcos, TX 78666
Robert
Job Details: 02/19/2019
RANGE JENN-AIR JGD8348CDP17 "Arrived on job for complaints of burner not lighting. Found the igniter not working normal wear and tear. The igniter will need to be replaced.
Near , TX 76542
Arthur B.
Job Details: 02/19/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived onsite for customer complaint of front load washer getting error code F3E1 (Pressure Sensor Error). Removed back panel and pressure hose on rear of tub. Found sediment build up causing pressure to reach pressure switch. Removed sediment,cleared codes and test cycled unit. Unit fills,washes,drain and spins as intended. All water connections were dry at time of service."
Near Austin, TX 78748
Luis
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for door handle issues. Found set screw behind handle not secured to door. Installed set screw correctly to door tightened handle checked door operation good.
Near Georgetown, TX 78626
Steve C.
Job Details: 02/19/2019
REFRIGERATOR HOTPOINT HSS25ISMCWW Arrived on site for the unit is not freezing or cooling. Tested the unit and found the control board is shorted and also the heater is defective. Unit will also need a new defrosted bimetal. Customer advised that they will think about the repairAnd will call us if they want to proceed with the repair. All water connections were dry at time of service.
Near Round Rock, TX 78664
Jonathan S
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for refrigerator not making ice and abnormal noises. Inspected unit and found display flashing PO for power outage. Confirm failure and checked if ice maker was in on mode. Found ice maker in power off mode. Removed ice container and found ice cycling without advancing cycle. Found leveling feet not raised, adjusted leveling feet. Found minor ice buildup on back wall. Performed diagnostics mode and checked defrost bi-metal and found closed. Forced defrost cycle and monitored cycle. Found unit defrosting. Ran test 7 and put into basic mode. All checks good, no water leaks present"
Near Austin, TX 78728
Tyler B.
Job Details: 02/19/2019
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for heat complaints, ran unit and found unit over heating by 30*, checked sensor and sensor was out of range replaced sensor and tested good."
Near Pflugerville, TX 78660
Wesley
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Diagnose frozen fill line as faulty valve. All checks good. Unit is now operating as designed.
Near Austin, TX 78723
Joseph C.
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL GSS26C4XXY04 "Arrived on site for “no ice dispensing from door” complaint. Inspected unit and found no continuity between dispenser motor connection and where connection connects, under door. Wiring in freezer door has break in it. Door will need replacement. Customer declines repairs. Service fee applies.
Near Austin, TX 78752
Joseph C.
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for “loose door handles” complaint. Inspected unit and found lower door handle screws stripped from door. Removed and replaced door handle mounting screws. Installed lower door handles. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78626
Steve C.
Job Details: 02/19/2019
MICROWAVE WHIRLPOOL WMH32519HZ1 I’ve been on site for the unit is not heating. Test of the units and the unit intermittently will heat. Found the magnetron the passer and diode are defective and it is weak. Replaced all parts and tested the unit. Unit heat and works properly.
Near Austin, TX 78702
Scott
Job Details: 02/19/2019
OVEN IKEA IBS300DS01 "Arrived on site ,replaced control . Test and found tod and element both good . Pre heated oven to 350. All checked good . Job complete ."
Near Killeen, TX 76542
Arthur B.
Job Details: 02/19/2019
WASHER ROPER RTW4516FW2 Arrived onsite for customer complaint of top load washer drain pump keeps draining and won’t shut off. Tilted unit up and found found hair pin stuck in drain pump. Cleared pump and installed replacement. Reassembled and call calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Spicewood, TX 78669
Cliff
Job Details: 02/19/2019
DISHWASHER KITCHENAID KDTE104ESS0 Arrived on site to diagnose a dishwasher with a dispenser that will not close. Found dispenser door latch cracked. Replaced dispenser door and tested unit. Found all is functioning properly at this time. Customer also purchased one additional year of warranty on dispenser repair. No water leaks were found at the time of service.
Near Lakeway, TX 78734
Cliff
Job Details: 02/19/2019
DRYER WHIRLPOOL WED4800BQ1 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found failed roller assemblies. Replaced rollers and belt from repair kit and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78705
Scott
Job Details: 02/19/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site for washer door locked up. Found too many suds was causing pressure issues . Ran unit all checked good . No water leaks detected at time of service . Job complete .
Near Pflugerville, TX 78660
Wesley
Job Details: 02/19/2019
REFRIGERATOR GE GSH25JFTFBB "Arrived on site and replaced solenoid. Found bad filter causing leak. Remov d. Advised customer to replace filter, all else checks good."
Near Blanco, TX 78606
Brandon
Job Details: 02/19/2019
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Arrived on site for customer complaint of unit not producing ice, I found faulty ice maker, I replaced ice maker, unit tested good"
Near Cedar Park, TX 78613
Lou
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRS312SNHM00 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the left FC door due to the gasket separating from the door. Tested the door and it operated as designed. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Steve C.
Job Details: 02/19/2019
WASHER WHIRLPOOL WTW4816FW2 arrived on site for the unit is coming out wet after the cycle is done. Tested the unit in diagnostics and received error code F8e1. Found the cold water pressure is weak. Customer advise all throughout the house the water pressure Coldwater is weak. Advise the customer to contact a plumber or the maintenance personnel. All water connections were dry at the time
Near Austin, TX 78738
Cliff
Job Details: 02/19/2019
DISHWASHER KITCHENAID KDTE704DSS1 Arrived on site to diagnose a dishwasher that is not operating. Tested unit and found clogged drain pump causing unit to error out and stop cycle. Remove debris from drain pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Cedar Park, TX 78613
Lou
Job Details: 02/19/2019
DISHWASHER WHIRLPOOL GU2455XTSS3 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the standpipe and installed the float assembly. Tested the unit and it operated as designed. Customer paid in full at previous service call. No water leaks observed during, job completed."
Near Austin, TX 78751
Joseph C.
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRF767SDHV00 "Arrived on site for “leaking in top of fresh foods area” complaint. Inspected unit and found icemaker line to be barely attached to valve. Reinserted line into valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near San Marcos, TX 78666
Robert
Job Details: 02/19/2019
COMPACTOR KITCHENAID KTTS505ESS0 "Arrived on job for returning issue, prior adjustment did not hold,made new adjustment to guard. Functionality normal"
Near Austin, TX 78735
Luis
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site for water leaking found water line tube not fully inserted to coupling installed tube correctly tested water and ice dispenser no leaks found.
Near Georgetown, TX 78633
Al
Job Details: 02/19/2019
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived to inspect microwave with flickering interior light. I removed and replaced all switches and both interlocksReassembled and unit tested as designed with 2 minute water cup test.Took SD pics from customer for closing warranty information. Spoke to JB in office to confirm the information and warranty information.JOB COMPLETE.
Near Austin, TX 78750
Lou
Job Details: 02/19/2019
REFRIGERATOR FRIGIDAIRE FGTR1845QF3 "arrived on site to inspect refrigerator making noises. Upon further inspection, I placed the unit in diagnostics and tested the compressor, heater, RC light and Evap fan and all tested good. The customer complained about hearing gurgling noises in the FC section and a clicking noise. I found that the gurgling noise was the coolant entering the evaporator and the clicking noise is the capacitor turning the compressor on. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Austin, TX 78739
Luis
Job Details: 02/19/2019
FREEZER WHIRLPOOL GZ25FSRXYY7 "Arrived on site for water leaking. Diagnosed frozen drain, installed updated drain tube kit,defrosted drain checked water flow through drain,water draining correctly. Part covered under AUTHO S38253
Near Bee Cave, TX 78738
Cliff
Job Details: 02/19/2019
DRYER WHIRLPOOL WED4616FW0 Arrived on site to diagnose a dryer that will not start. Tested unit and found door switch actuator broken. Replaced door switch and tested unit. Found all is functioning properly at this time.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 02/19/2019
DISHWASHER AMANA ADB1400AGW1 Arrived on site for unit not drying dishes well. Tested water temps at sink and found it to be 146 degrees. Tested all operations of cycle and all worked properly. Heater was sizzling hot in diagnostics. Ran diagnostic cycle to clear control All water connections were dry.
Near Leander, TX 78641
James
Job Details: 02/19/2019
VENTHOOD UNKNOWN UXT5236BDS1 Arrived on site and tested operation. I found the fan blade causing vibration. Installed new blade and tested. Unit is now working properly. Job complete
Near Harker Heights, TX 76548
Arthur B.
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL ED5PHAXSL00 Arrived onsite for customer complaint of SxS refrigerator not cooling properly in RC section. When arrived found u it was cooling properly. I confirmed air flow and condenser fan movement. All work as intended. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 02/19/2019
DISHWASHER KITCHENAID KUDE20IXSS1 Arrived on site for leaking underneath complaint. Tested unit and found no water leaks. Unit is all dry.
Near Buda, TX 78610
Kevin
Job Details: 02/19/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and set washer to run on normal cycle, observe the washer for 25 minutes and could not find any leaking. Could not duplicate customers experience washer is currently operating properly. No water leaks from connections at time of service, job complete."
Near San Marcos, TX 78666
Robert
Job Details: 02/19/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on job to replace cut off switch. After replacement test operation. All functionality normal.
Near Hutto, TX 78634
Jonathan S
Job Details: 02/19/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher continues leaks from steam vent. Removed panel and found water buildup and water stained front panel. Removed inner door panel and installed new. Installed new vent and deflector. Installed new outer panel, due to water stain from leak. Performed diagnostics mode, no error codes. Monitored for leaks. All tested good, no water leaks present at time of service. Spoke with customer on user care guide and shown how to remove filter."
Near Austin, TX 78741
Kevin
Job Details: 02/19/2019
OVEN WHIRLPOOL WFG550S0HZ0 "Arrived on site and replaced all parts diagnosed/ recommended by techline on previous visit, set oven to preheat and it reached temperature correctly and maintained it throughout bake cycle. No further repair is needed at this time, job complete."
Near New Braunfels, TX 78130
Robert
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on job for complaints of no ice. Found bail arm in incorrect position.Adjusted bail arm to stop interference with harvest. No leaks detected at time of service.
Near Austin, TX 78728
Tyler B.
Job Details: 02/19/2019
OVEN WHIRLPOOL WFG530S0ES1 "Arrived on site for unit not igniting front burner, replaced caps and unit still had symptoms, replaced burner head and symptoms still exists, replaced spark mod and tested good, n o gas leaks on site cust has leave behind"
Near New Braunfels, TX 78130
Robert
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on job for complaints of no ice or water. Found a loose connection at valve, tightened connection, water flow returned and ice began to harvest."
Near Austin, TX 78732
Cliff
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site to diagnose a refrigerator with a water filter that cannot be removed. Found water filter housing support clip not in place. Repaired water filter housing and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Kyle, TX 78640
Brandon
Job Details: 02/19/2019
RANGE WHIRLPOOL WFE505W0HZ1 "Arrived on site for customer complaint of rear left burner not working, found both switch and burner were shorted, after replacing unit tested good."
Near Austin, TX 78753
Wesley
Job Details: 02/19/2019
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site and repaired faulty pump with replacement sump and motor. All checks good. Unit is now operating as designed.
Near Leander, TX 78641
James
Job Details: 02/19/2019
RANGE WHIRLPOOL WGG745S0FS02 Arrived on site and tested operation. I found the cooktop burners all function properly. Tested upper and lower ovens and found to be lighting properly as well. Unit is working properly and all functions test good. Job complete
Near Austin, TX 78757
Tyler B.
Job Details: 02/19/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for latch replacement, replaced Latch and Testd functions and tested good, no leaks on site"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/19/2019
DISHWASHER FRIGIDAIRE FBD2400KB11B "Arrived on site for unit not drying, put on dry and got no voltage, replaced timer and tested good no leaks on site"
Near Round Rock, TX 78664
Lou
Job Details: 02/19/2019
DRYER WHIRLPOOL WGD7500GC0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the UI limit thermostat, Ignitor, and coils and tested the unit. The unit operated as designed. No lint observed and no gas leaks detected during service, job completed."
Near , TX 76537
Al
Job Details: 02/19/2019
DRYER WHIRLPOOL WED5300FQ0 "Arrived to inspect dryer with long drying time. Tested voltage at the back of unit and got 240/120/120. Disassembled the unit and checked the fuse, cutoff and element. All had continuity. Checked temperatures with my temperature sensor and got 240/165.Customer was advised the issue is in the ventilation system
Near Volente, TX 78641
James
Job Details: 02/19/2019
WASHER MAYTAG MVWX655DW1 Arrived on site and tested operation. I found no response from control. Verified proper voltage and found to be good. Verified drain pump and motor for proper resistance and found to be good with no short. I also ohmed the valves and temp sensor and found that the valves have shorted causing the failure. Unit has a failed control and valve assembly. I was able to get the control covered by manufacturer. I installed the new control and tested. I found that the shorted components were caused by a faulty outlet that has shorted or has a bad connection inside as the outlet was losing power under a load. Plugged into a separate outlet and the unit is operating. Ran calibration for new components and unit is working properly. Instructed customer of electrical issue and recommended having an electrician repair the outlet.
Near Austin, TX 78744
Kevin
Job Details: 02/19/2019
MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site and found customer is experiencing cold airflow from the exterior of the home into microwave. Found there is no damper on the top of the microwave. Replaced damper but discussed with customer this will do very little to keep cold air out. This microwave is complete, builder will need to address The issue with the airflow from the exterior of the home. Job complete"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/19/2019
MICROWAVE AMANA AMV2307PFS2 "Arrived back on site for install of prior ordered parts, removed unit, replaced door switches, trans, magg, cap and diode, and tested good."
Near Round Rock, TX 78665
Jonathan S
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived on site for refrigerator not dispensing ice. Performed diagnostics and tested dispenser. Tested voltage to auger motor and found within range. Removed ice from ice container and tested. Found not able to rotate auger mechanism. Installed new ice container and tested. Found unit working. Tested all other operations. All tested good, no water leaks present."
Near Georgetown, TX 78633
Thomas L.
Job Details: 02/19/2019
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for no operation of vent hood light. Found that the socket has failed and is not making contact with the bulb. Removed and replaced failed housing. Operations are now normal.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 02/19/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived at open and on occupied home to replace outer door panel on wall oven due to several dents cleared. Replace panel and oven now looks complete.
Near Lampasas, TX 76550
Arthur B.
Job Details: 02/19/2019
DISHWASHER KITCHENAID KDTE104DSS0 "Arrived onsite to install new adjuster system to upper rack and heater to dishwasher from prior visit’s diagnosis. Removed broken upper rack parts and installed new replacements. Remained and replaced heater. Reassembled and tested unit. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78703
Scott
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRS965CIAM01 "Arrived on site door water jackhammering and splashing when dispensed . Found customer was using generic filters and messed housing up. Replaced housing , test all checked normal . No water leaks detected at time of service . Job complete ."
Near Driftwood, TX 78619
Brandon
Job Details: 02/19/2019
WASHER ELECTROLUX EFLS627UTT0 "Arrived on site for customer complaint of smell coming from washer, and when customer would wash in cold, she would feel hot water. Found cold and hot water lines were reversed, I switched the water lines to the correct valves, unit tested good."
Near Round Rock, TX 78665
Jonathan S
Job Details: 02/19/2019
DISHWASHER FRIGIDAIRE FGID2466QF6A "Arrived on site for motor making a grounding sound. Performed diagnostics mode and tested unit. Found failed bearing in wash motor. Gained access to wash motor, removed failed motor and installed new. Tested operation and monitor for water leaks. All tested good, no water leaks present. Spoke with customer on operations and user care."
Near Austin, TX 78759
Steve C.
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site for the unit is not making ice. Tessa at the icemaker and it will not cycle. Found the icemaker has shorted. Replace the icemaker and tested the unit. Unit works properly and all water connections were dry at time of service.
Near Austin, TX 78738
Cliff
Job Details: 02/19/2019
REFRIGERATOR GE PFSS6PKWBSS Arrived on site to diagnose a refrigerator that is leaking into the fresh food section. Found fresh food evaporator drain clogged due to duckbilled grommet. Modified grommet to prevent future clogging and homeowner will thaw the unit. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.
Near The Hills, TX 78738
Luis
Job Details: 02/19/2019
REFRIGERATOR FRIGIDAIRE 253.7031921 "Arrived on site for ice build up behind icemaker housing. Called technical team,gave issue with unit. Per John at tech support they are shipping out parts to customer and back of shipping box will have AUTHO for repair.collected service call fee"
Near Austin, TX 78723
Joseph C.
Job Details: 02/19/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for “poor wash performance” complaint. Inspected unit and found unit performing as designed. Instructed customer to get water hot, at sink, before starting wash. Unit seems to be performing as designed. No leaks detected, at time of service."
Near Leander, TX 78641
James
Job Details: 02/19/2019
WASHER WHIRLPOOL WFW9400SU01 Arrived on site and tested operation. I found the door lock not registering the door is shut. I found the harness connector for door switch was loose. Secured connector and tested. Unit working properly. Job complete
Near Austin, TX 78754
Wesley
Job Details: 02/19/2019
DISHWASHER WHIRLPOOL WDT780SAEM2 Arrived onnsite and found unit adjusters broken. Replaced adjusters all checks good. Unit is now operating as designed. Being used in a residence.
Near Austin, TX 78738
Cliff
Job Details: 02/19/2019
OVEN KITCHENAID KEBS209BSS01 Arrived on site to replace control for oven. Replaced control and tested unit. Found all is functioning properly at this time.
Near Wimberley, TX 78676
Brandon
Job Details: 02/19/2019
REFRIGERATOR KITCHENAID KSC24C8EYY03 "Arrived on site for customer complaint of unit dripping out of water dispenser, found faulty fitting, I replaced fitting, unit tested good."
Near Buda, TX 78610
Kevin
Job Details: 02/19/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site and found customer is experiencing door error, replaced all door switches, interlocks, and fuse. Microwave is now working properly, job complete"
Near Georgetown, TX 78633
Thomas L.
Job Details: 02/19/2019
DISHWASHER JENN-AIR JDB1090AWB Arrived on site for unit not draining. Tested unit and found drain pump working properly. Found float not moving freely and unit is overfilling causing a condition that looks like a no drain condition. Freed the float shaft. No leaks present during service. Also suggested that the unit be cleaned due to excessive suds build up in unit.
Near Temple, TX 76502
Al
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived to install previously ordered parts. Removed and replaced the fc door and gasket. Reassembled the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.
Near Georgetown, TX 78628
James
Job Details: 02/19/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. Customer stated that the unit leaked once but has not leaked since. I found the gasket damaged near top and has signs of leaking. Installed new gasket and tested. Unit working properly and no water leaks found. Job complete
Near Austin, TX 78726
Lou
Job Details: 02/19/2019
WASHER MAYTAG MVWB835DC3 "arrived on site to inspect washer not filling. Placed the unit in diagnostics and tested with no error codes showing. Unit operated as designed. I visually checked the valve by removing the hoses and found they are clear with fairly new hoses. I ran the unit on a deep water wash cycle and the unit filled just above the washplate like it should. I stopped the cycle and drained the unit and ran it in diagnostics again. No error codes showed and the unit operated as designed. I contacted Techline and spoke to Mark who advised that the unit will put the right amount of water in the basket/tub and not all of the clothing will get submerged in the water. Made reference to Troubleshooting on pages 14-15 of Owners Manual. Provided file #7724203469. I advised the customer of my findings and provided use & care tips. No water leaks observed during service, job completed."
Near Lakeway, TX 78734
Cliff
Job Details: 02/19/2019
OVEN WHIRLPOOL KODC304ESS01 Arrived on site to diagnose an oven that is not heating in the upper oven. Tested unit and found thermal fuse on rear of upper oven open. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.
Near Round Rock, TX 78664
Jonathan S
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRS325FDAT04 "Arrived on site for refrigerator FC light not working. Inspected unit. Measured DC voltage to light, found within range. Found failed LED board. Removed light and installed new. Tested dispenser operations. All tested good, no water leaks present"
Near Austin, TX 78751
Wesley
Job Details: 02/19/2019
DRYER MAYTAG MEDB755DW2 Arrived onsite and found unit operating back pressure from clogged vent. Was able to clear and reduce sound and eliminate smell. Advised customer on finding and repair. All checks good.
Near , TX 78666
Robert
Job Details: 02/19/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived on job for complaints of dryer shutting off at beginning of cycle. Found a stuck button. Replaced panel and ran test cycle. Proper functionality returned to unit.
Near Austin, TX 78723
Joseph C.
Job Details: 02/19/2019
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for “broken bulb under microwave” complaint. Inspected unit and found bulb base broken off in lamp base. Removed base and installed new bulb. Tested unit. Unit is performing as designed.
Near Cedar Park, TX 78613
Lou
Job Details: 02/19/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "arrived on site to inspect refrigerator doors not aligned. I found that the unit had been leveled correctly. I leveled the doors and verified they were sealing correctly. No water leaks observed during service, job completed."
Near Austin, TX 78728
Wesley
Job Details: 02/19/2019
DRYER MAYTAG MGDX655DW1 Arrived on site and found existing switch faulty. Replaced. All checks good.