Near Georgetown, TX 78626
Jonathan S
Job Details: 03/04/2019
DRYER ROPER REX3514PQ0 "Arrived on site for dryer not heating. Performed diagnostics and tested operation. Found no heat. Gained access to heating element and fuses. Tested thermal cut-offs resistance and found closed position. Tested thermal fuse and found opened. Tested unit and found found no heat. Gained access to fuses and element. Found element opened. Called Dale to receive authorization. He approved element as well. Removed failed element and tested. All tested good. Advised attendant not to use until vent has been cleaned. Spoke will Dale on getting vent professionally cleaned. ; ordrng 1 SEENOTE (Process credit card on file)"
Near Cedar Park, TX 78613
Lou
Job Details: 03/04/2019
DISHWASHER JENN-AIR JDTSS246GP0 "arrived on site to inspect dishwasher with no power. Upon arrival, I found no lights operating on the console. I tested voltage at the outlet, junction box and control and got 125V at each. I verified ohms to the element, drain pump and inlet valve. I am ordering the control and UI console and scheduled return service for 03/05/19. No water leaks observed during service.; ordrng 1 W11199153 (CONTROL) and 1 W11302461 (CONSOLE)"
Near Bastrop, TX 78602
Joseph C.
Job Details: 03/04/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PF3 "Arrived on site for “THE TUBES IN BACK OF FRIDGE HAVE TORN--WATER AND ICE ARE NOT DISPENSING OUT THE DOOR” complaint. Inspected unit and found supply line, to icemaker, to be fractured. Facilitated repair to line and cut water on. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Cedar Park, TX 78613
Chase
Job Details: 03/04/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 WDT710PAHZ1 Arrived has n site. Installed UI control. Ran dishwasher through diagnostic cycle and inspected for leaks. All functions check good and no water leaks present. Also started normal cycle and observed. All checked good. Job complete
Near Temple, TX 76502
Al
Job Details: 03/04/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived to inspect dishwasher not cleaning or drying properly. Ran diagnostics test mode and unit preformed as designed. Customer was instructed on purging the hot water, soap usage and rinse agent use.Customer satisfied with unit after proper instructions.JOB COMPLETE"
Near Austin, TX 78734
Luis
Job Details: 03/04/2019
REFRIGERATOR WHIRLPOOL WRF989SDAH02 "Arrived on site for freezer not cooling at time of visit unit working as designed. All food frozen and cooling correctly, ran diagnostics all test passed,ice in bin and fans running switched defrost setting to basic Incase of defrost issue."
Near Austin, TX 78738
Brandon
Job Details: 03/04/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for customer complaint of lights not working in freezer and in refrigerator, ordering modules, returning tech needs to call techline and get file number for same part failing twice. ; ordrng 2 W10908166 (module)s"
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 03/04/2019
REFRIGERATOR MAYTAG MFI2269VEM6 "Arrived onsite for customer complaint of french door refrigerator not cooling. When arrived, found UI flashing. Unit main control is faulty. P&L are as follows; WPW10310240 (Control) Removed an replaced rear control. Programmed control with code on serial tag. Unit now came on and began cooling immediately. No other issues found. All water connections were dry at time of service."
Near Burnet, TX 78611
Thomas L.
Job Details: 03/04/2019
WASHER MAYTAG PAVT244AWW Arrivedon site for slow spin and slow drain. Replaced drain pump. Unit will still not drain properly. I will need to speak with Chase or Cliff to see if they can give me some help technically.; saved tckt
Near Manor, TX 78653
Steve C.
Job Details: 03/04/2019
MICROWAVE GE PEB9159SJ2SS And on site for the unit display is not working properly. Found the numbers are not readable. Open the part and found it is the wrong color and the wrong control board. Will need to research the control panel and inspect the part before scheduling.; ordrng 1 CNOTE (TECH2VERIFY VERIFY) and 1 RESEARCH (PANEL CONTROL )
Near Bertram, TX 78605
Thomas L.
Job Details: 03/04/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect new unit sent by manufacturer. Found 2 dented doors, one cracked shelf, one missing shelf, 2 defective door closers, very Noisey freezer rails, and Noisey fill during ice maker cycle.Customer is aware of 6 week time frame for doors. Will do entire repairs on one trip. Will need 2 hours.; ordrng 1 2HOURJOB!!! and 1 W10625069 (bracket lEFT) and 1 W10625070 (bracket RIGHT) and 1 W10634636 (bin-cntlvr) and 1 W10815695 (dor-fip ss) and 1 W10815701 (dor-fip ss) and 1 W11026418 (trivet) and 1 W11163783 (LEFT DOOR CLOSER) and 1 W11188796 (RIGHT DOOR CLOSER) and 1 W11294907 (ICEMAKER) and 1 WPW10341329 (water valve assy)"
Near Bertram, TX 78605
Steve C.
Job Details: 03/04/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for the unit will not spin or drain. Tested the unit and received error code f7e1 basket speed. Tilted the unit back and found a mice nest under the unit. Found the nest damaged the gear case due to nest material went inside the gear case. Unit will also need a new capacitor, acuator and lid lock due to spin light will flash and nothing happens. Office will need to contact extended warranty. ; ordrng 1 CNOTE (MICE NEST) and 1 W11307244 (LATCH)"
Near Killeen, TX 76542
Arthur B.
Job Details: 02/28/2019
DRYER WHIRLPOOL WED49STBW1 Arrived onsite for customer complaint of dryer getting too hot and making humming sound. Removed back panel and found element grounded. Removed and replaced element. Reassembled and tested. Unit now heats and tumbles as intended. Advised also to have venting cleaned. No other issues found. Dryer vent clean of lint at time of service.
Near Fort Hood, TX 76544
Al
Job Details: 02/28/2019
WASHER WHIRLPOOL WTW6600SW2 Arrived to inspect washer F68 and F51 code. Customer advised Whirlpool diagnosed the issue and told her it was the control and harness. None of the listed teams were in stock so they weren’t in my daily route inventory. Parts already ordered.Office to reschedule for 3/1/19 preferably last call.Needs more work.; saved tckt
Near Gatesville, TX 76528
Al
Job Details: 02/28/2019
DISHWASHER WHIRLPOOL WDP370PAHW0 Arrived to inspect portable dishwasher taking too long to wash. I ran diagnostics and got no error codes. The customer was concerned about the 20plus minutes it sit without washing. I checked the unit and advised her this is normal. All functions of the dishwasher are working.JOB COMPLETE
Near Burnet, TX 78611
Cliff
Job Details: 02/28/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site to diagnose an ice machine that is not producing ice properly. Found water level sensor in circulation pump not registering empty reservoir due to failed sensor. Circulation pump will need to be replaced to complete repairs. Return date is set for 3/4/19.; ordrng 1 W10908287 (pump)
Near Georgetown, TX 78628
James
Job Details: 02/28/2019
VENTHOOD GE ZVC48L1SS Arrived on site and tested operation. I found no response from user control. Verified voltage to control and found to be good. Unit has a failed main control ; ordrng 1 WB27X24320 (main board)
Near Cedar Park, TX 78613
Lou
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "arrived on site to inspect refrigerator noises. Upon further inspection, I found that the condenser was vibrating on the bracket below it. The noise reducer (sponge) was worn by the compressor vibrating on it which is causing the vibration noise. Using a piece of folded cardboard, I wedged it in between the condenser and the bracket and the vibration noise stopped and unit is quiet. No water leaks observed during service, job completed."
Near Liberty Hill, TX 78642
Steve C.
Job Details: 02/28/2019
VENTHOOD WHIRLPOOL KVWB406DSS2 On site for the unit fan or light will not turn on. Disassembled the unit and found the connection to the control was not secured. Secured the connections and tested the unit. Unit works properly and job complete.
Near Austin, TX 78746
Luis
Job Details: 02/28/2019
REFRIGERATOR KITCHENAID KBFN506ESS01 Arrived on site for door issue. Found fresh food door not sealing correctly. Adjusted right and left side hinge checked door seal good checked door operation good u it working as designed.
Near San Marcos, TX 78666
Robert
Job Details: 02/28/2019
DISHWASHER WHIRLPOOL WDF520PADW7 "Arrived on job for complaints of slimy dishes. Ran diagnostics and received code 7.1 (no heat) after inspection discovered heater bimetal not plugged in. Connected to heater ran test cycle, all operation functioning properly. No leaks detected at time of service."
Near Austin, TX 78757
Scott
Job Details: 02/28/2019
REFRIGERATOR IKEA IX6HHEXDSM00 Arrived on site for door not sealing properly . Found left side of freezer full of ice . Left rail is not closing properly allowing air int to freezer . Customer will need to defrost unit prior to service . Return 3/8. Nonwater leaks detected at time of service .; schdld next appmnt for 3/8 FRI !
Near Austin, TX 78732
Paul
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for the refrigerator with door closing and sealing issues. Mr stated the movers removed the doors when the unit was brought in the home. I found the right hand door closure sprung, the doors out of adjustment, and the left upper hinge cover broken. I removed the right hand RC door and reloaded the closure. I adjusted the doors to get them level. The doors are closing and sealing as designed now. Ordering W11230095 COVER. RS for Tue 3/5 per customer RS for Fri 3/8.; ordrng 1 W11230095 (COVER)"
Near Buda, TX 78610
Robert
Job Details: 02/28/2019
RANGE WHIRLPOOL WFE540H0ES0 Arrived on job to install wiring harness. Terminal block for wiring harness was damaged. Used terminal block that was prescreened to repair wiring harness. Replaced harness and tested operation. All functions working properly.
Near Temple, TX 76504
Arthur B.
Job Details: 02/28/2019
WASHER WHIRLPOOL WTW8000DW5 "Arrived onsite for customer complaint of top load washer not draining properly. Ran diagnostics and found error code F9E1 (Long Drain). Found drain hose improperly installed in drain. Properly installed drain hose,clear error codes and tested unit. Unit now drains properly. No other issues found. All water connections were dry at time of service."
Near Wimberley, TX 78676
Robert
Job Details: 02/28/2019
WASHER MAYTAG MVWC565FW1 Arrived on job for complaints of buzzing noise and no agitation. Ran diagnostics and Found capacitor damaged and replaced capacitor. Ran test cycle all operation functioning properly. No leaks detected at time of service.
Near Gatesville, TX 76528
Al
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to inspect ice maker not working. Confirmed the complaint and removed and replaced it. Reassembled and the unit called for water when plugged back in. All water lines were dry at the time of service.JOB COMPLETE.
Near Buda, TX 78610
Kevin
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL WRF560SMYW "Arrived on site and inspected refrigerator and found evaporator drain funnel is blocked by build up, removed funnel and evaporator started draining. Removed all ice buildup from the interior of the freezer. Ensured evaporator drain is clear, no water leaks from connections at time of service, job complete."
Near Austin, TX 78726
Lou
Job Details: 02/28/2019
DISHWASHER WHIRLPOOL WDF730PAYB1 "arrived on site to install previously diagnosed and ordered parts. Removed and replaced the door latch assembly and tested the unit. The unit operated as designed with no error codes. No water leaks observed during service, job completed."
Near Burnet, TX 78611
Cliff
Job Details: 02/28/2019
DRYER MAYTAG MEDC200XW2 Arrived on site to diagnose a dryer that is turning off randomly during the cycle. Tested unit and found timer and thermal fuse shorted out. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78732
Paul
Job Details: 02/28/2019
COOKTOP JENN-AIR JGD3430BS00 Arrived onsite for the cooktop to replace the previous diagnosed parts. I replaced the burner head screws that were found defective along on the first visit. I replaced the screws. Call complete.
Near Austin, TX 78728
Paul
Job Details: 02/28/2019
WASHER WHIRLPOOL WTW7000DW3 Arrived onsite for the washer not starting. I found the fill valve weeping water and not filling every time when powered. I replaced the housing and tested the unit in service test 51. The unit is working as designed and all test past. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78728
Paul
Job Details: 02/28/2019
WASHER MAYTAG MVWB835DW3 Arrived onsite for the washer leaking at the rear. I found the hot water fill hose leaking. I replaced the hose washer and reinstalled the hose. I tested the unit service test 51. All test passed and there were no water leaks present at the time of service. Call complete.
Near Killeen, TX 76549
Arthur B.
Job Details: 02/28/2019
DRYER MAYTAG MEDB835DW0 Arrived onsite for customer complaint of dryer not working on POWER DRY or SANITZE cycle. Ran diagnostics and found error code F4E4 (L2 Line Error). Confirmed proper voltage. Clear error codes and tested unit. Unit tumbles and heats as intended. Also advised to have venting cleaned out yearly since venting goes up and out to 2nd floor. Dryer vent and lint trap was clean on lint at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 02/28/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "arrived on site to inspect refrigerator ice buildup. Upon further inspection, I found that the RC Evap has ice built up on it. Also found gapping at the drain tube and in between the cabinet and chassis at the RC doors. Using my steamer, I removed the ice and removed and replaced the RC Evap fan/harness. Using manufacturers approved silicone, I sealed the drain tube and gapping between the cabinet and chassis. Leveled the unit and tested the unit. Unit operates as designed, no water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 02/28/2019
RANGE WHIRLPOOL WGG745S0FS02 "arrived on site to inspect range control melted. Upon further inspection, I found that the outer membrane of the control panel was melted. I tested all of the burners and they operated as designed. It appears that the heat from the oven vent directly under the console is what caused the part to melt. I am ordering console membrane and control and scheduled return service for 03/05/19. No gas leaks detected during service.; ordrng 1 W10878844 (cntrl-elec) and 1 W10879583 (swtch-memb)"
Near Austin, TX 78704
Scott
Job Details: 02/28/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for dead washer . Found wire harness connection on UI was bad . Replaced UI console , ran test cycle all checked good . Nonwater leaks detected at time of service . Job complete ."
Near Buda, TX 78610
Robert
Job Details: 02/28/2019
WASHER MAYTAG MVWX655DW0 Arrived on job for complaints of not cycling. Ran diagnostics and found gearcase not shifting out of agitate. Will need gear case to complete.; ordrng 1 W11035751 (gearcase)
Near Burnet, TX 78611
Steve C.
Job Details: 02/28/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site for the unit is not heating. Tested the unit and found the unit is heating. Found the vent to the outside is clogged. Removed the clogged lint and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Austin, TX 78702
Scott
Job Details: 02/28/2019
OVEN IKEA IBS300DS01 "Arrived on site replaced bake element ,tod, fuse and control. Heated oven up and let it cycle a coupe,of times . Ave temp was 348. Job complete ."
Near Austin, TX 78749
Kevin
Job Details: 02/28/2019
WASHER MAYTAG MHW3505FW1 "Arrived on site and found bellow is torn, replaced it and ran a diagnostic cycle and water is no longer leaking. No water leaks detected at time of service, job complete."
Near Kyle, TX 78640
Kevin
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and replaced led module recommended by tech line on previous visit. After replacement all interior lighting is operating properly. No water leaks detected at time of service, job complete"
Near Austin, TX 78738
Leonardo
Job Details: 02/28/2019
OVEN KITCHENAID KODE500ESS02 Arrived on site to replace console. Replaced console test unit and unit test good job complete no error codes at this time.
Near Round Rock, TX 78664
Tyler B.
Job Details: 02/28/2019
RANGE GE JS645SLSS "Arrived on site for unit turning off and not working, found display blocking not responding, replaced control and unit tested good, heats and cook top heating"
Near Belton, TX 76513
Arthur B.
Job Details: 02/28/2019
OVEN AMANA AER6303MFS2 Arrived onsite for customer complaint of freestanding range getting error code F3E0 (Oven Sensor Failure) and F1E0 (Internal Board Failure). Removed back panel and found roach infestation. Advised customer of issues and parts will not be covered. No further work performed.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 02/28/2019
DRYER MAYTAG PYE4500AYW Arrived on site to diagnose a dryer that will not start. Tested unit and found open thermal fuse. Replaced the thermal fuse and high limit thermal as they come in a kit. Tested unit and found all is functioning properly at this time.
Near Austin, TX 78731
Luis
Job Details: 02/28/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for no ice and cooling issue. Found freezer not cooling correctly,fresh food evaporator incased in ice. Called tech support for ongoing issue per tech support need to replace ui control. Installed new ui control gave customer instructions on defrosting machine. File#7724273110"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site. Installed sound pads around compressor area and copper tubing to minimize noise. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site. Installed sound pads around compressor area and copper tubing to minimize noise. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site. Installed sound pads around compressor area and copper tubing to minimize noise. All functions tested OK. No leaks present. Job complete
Near Temple, TX 76502
Arthur B.
Job Details: 02/28/2019
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Arrived onsite for customer complaint of SxS refrigerator not display not working. Found UI display LEDs burnt out, removed and replaced display. UI now shows all light. All functions/features now work as intended. All water connections were dry at time of service."
Near Granite Shoals, TX 78654
Cliff
Job Details: 02/28/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found wiring harness inside of pantry that goes to pantry control is corroded and broken. Pantry control, pantry door, and user interface will all need to be replaced to complete repairs. I advised homeowner on eight week wait for doors, and office will need to set return appointment.; ordrng 1 W10815671 (dor-fip ss)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 02/28/2019
WASHER GE GTW460ASJ4WW "Arrived on site to install previous part. Gained access to control, removed failed control and installed new. Tested operation,all tested good. No water leaks present."
Near Georgetown, TX 78633
James
Job Details: 02/28/2019
WASHER WHIRLPOOL WTW8800YW0 Arrived on site and tested operation. I found that the bearing has failed and it making a loud noise when basket is turning. I also found the tub assembly hanging lower that normal. Unit will need new bearing and suspension to repair. Repair will require 2 hours to complete ; ordrng 1 CNOTE (2 HOURS) and 1 TOOL (BEARING TOOL) and 1 W10435302 (bearing)
Near Round Rock, TX 78664
Tyler B.
Job Details: 02/28/2019
REFRIGERATOR FRIGIDAIRE FFTR1814QW4A "Arrived on sote for unit not cooling, found EVAP frosted, removed frost and found timer failed replaced timer and tested good no leaks on site
Near Georgetown, TX 78633
Thomas L.
Job Details: 02/28/2019
DRYER LG DLEX7177WM "Arrived on site for dryer making abnormal noise. Performed diagnostics and tested dryer. Disassembled unit to gain access to pulley and guide wheel. Found failed bearing in guide wheel. Recommended to guide wheel and idler pulley . Removed failed guide wheels and installed new. Removed failed pulley and installed. Assembly unit and tested operation. All tested good. Spoke with customer on user guide.
Near Austin, TX 78703
Leonardo
Job Details: 02/28/2019
RANGE JENN-AIR JGS1450DS0 Arrived on site to test unit for unit not working correctly. Test unit and found unit giving misfired unit error. Customer was saying unit was in warranty but we didn’t have anything saying it was in labor. Office was going to call to try you get a autho. Will need new hinges and new board. Office to reschedule did not collect any money spoke with chase and Erica. ; saved tckt
Near Dripping Springs, TX 78620
Robert
Job Details: 02/28/2019
REFRIGERATOR FRIGIDAIRE FCGM181RQBA Arrived on job for complaints of freezing food. Found the thermostat dial stuck in closed position. Will need thermostat to complete. ordrng 1 297216042 (THERMOSTAT )
Near Wimberley, TX 78676
Robert
Job Details: 02/28/2019
WASHER GE GFW450SPM1DG "Arrived on job to replace diverter motor. Replaced motor ran test, all operation working properly. No leaks detected."
Near Kingsland, TX 78639
Cliff
Job Details: 02/28/2019
DISHWASHER WHIRLPOOL WDT750SAHZ Arrived on site to diagnose a dishwasher that is intermittently leaking. Tested unit and found no mechanical failures or problems with unit at this time. Did note the way the homeowner had dishes placed and rocks would direct water directly at the door gasket. Advised homeowner on best loading procedures to prevent over pressurizing gasket and causing a leak. No repairs are needed at this time and no leaks were found at time of service.
Near Austin, TX 78733
Leonardo
Job Details: 02/28/2019
COOKTOP IKEA ICI500XB00 Arrived on site to test unit for unit not turning on. Test unit and found melted module.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Arrived on site. Replaced freezer door and main control per tech-support. Cycle dispenser, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Arrived on site. Replaced freezer door and main control per tech-support. Cycle dispenser, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Arrived on site. Replaced freezer door and main control per tech-support. Cycle dispenser, all functions tested OK. No leaks present. Job complete"
Near , TX 78628
Lou
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "arrived on site to inspect refrigerator noise. Upon further inspection, I could hear the condenser rattling underneath and the unit was not level. Also, found the noise reducer in between the condenser and the bracket was completely squished and was not stopping the condenser from rattling against the bracket. I took a piece of folded cardboard and placed in between the condenser and bracket and the noise stopped. I leveled the unit and tested the doors and they closed as designed. No water leaks observed during service, job completed."
Near Austin, TX 78737
Kevin
Job Details: 02/28/2019
RANGE KITCHENAID KDRS467VSS04 "Arrived on site and replace valve burner recommended by tech line on previous visit, after replacement this had no effect. Replaced spark module and burner is now operating properly. Job complete"
Near Austin, TX 78748
Kevin
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ "Arrived on site and set refrigerator into diagnostic cycle and Found noise customer is referring to is evaporator fan running Carla this operation is normal and cannot be adjusted. No further repair is required at this time, no water leaks from connections at time of service, job complete"
Near Liberty Hill, TX 78642
Steve C.
Job Details: 02/28/2019
DISHWASHER WHIRLPOOL ADB1400AGS1 Arrived on site for the unit will not wash. Tested the unit and found the unit will fill up with water and then nothing happens. Found the sump and motor is defective. Replaced the sump and motor and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/28/2019
REFRIGERATOR JENN-AIR JFFCC72EFP00 "arrived on site. Check for no ice issues. Found multiple issues on ice maker. Found ice maker module bad and also found heater wires cut for fill tube. Replaced fill tube an icemaker in cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/28/2019
REFRIGERATOR JENN-AIR JFFCC72EFP00 "arrived on site. Check for no ice issues. Found multiple issues on ice maker. Found ice maker module bad and also found heater wires cut for fill tube. Replaced fill tube an icemaker in cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/28/2019
REFRIGERATOR JENN-AIR JFFCC72EFP00 "arrived on site. Check for no ice issues. Found multiple issues on ice maker. Found ice maker module bad and also found heater wires cut for fill tube. Replaced fill tube an icemaker in cycle, all functions tested OK. No leaks present. Job complete"
Near Lakeway, TX 78734
Leonardo
Job Details: 02/28/2019
COOKTOP GE PHP9030SJ2SS Arrived on site to replaced ui and found wrong part. Spoke with Shana and we got a part for main top assembly WB62X26850. Office to reschedule needs autho ; ordrng 1 NEEDAUTHO (NEED AUTHO ) and 1 WB62X26850 (MAINTOP ASSEMBLY )
Near San Marcos, TX 78666
Robert
Job Details: 02/28/2019
WASHER MAYTAG MVWC400XW4 Arrived on job for complaints of clothes soaking wet at end of cycle. Ran diagnostics got no codes but found issues with shifting. Replaced actuator ran test cycle shifting issue resolved all operation functioning properly. No leaks detected at time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/28/2019
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site. Checked for draining issues. Found debris inside both drain hoses allowing unit to drain slowly. Will need both hoses and drain pump for back up. Office to reschedule; ordrng 1 8269144A (drain hose)
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/28/2019
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site. Checked for draining issues. Found debris inside both drain hoses allowing unit to drain slowly. Will need both hoses and drain pump for back up. Office to reschedule; ordrng 1 8269144A (drain hose)
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/28/2019
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site. Checked for draining issues. Found debris inside both drain hoses allowing unit to drain slowly. Will need both hoses and drain pump for back up. Office to reschedule; ordrng 1 8269144A (drain hose)
Near Austin, TX 78732
Paul
Job Details: 02/28/2019
MICROWAVE KITCHENAID WMC30516AS Arrived onsite for the microwave that is sparking and not working correctly. There is no serial number on the tag of this unit (see pic in SDQP). I found an arc mark in the cavity. Upon further inspection I found the mag antenna has been arcing in the wave guide and splattered the wave guide. This unit does not have serviceable parts available for it. I explained this to the customer. Call complete.
Near Marble Falls, TX 78654
Cliff
Job Details: 02/28/2019
WASHER GE GTW460ASJ6WW Arrived on site to diagnose a washing machine that is leaking. Tested unit and found a ring for thermistor in water valve assembly missing. Oring and valve will need to be replaced to complete repairs. Oring comes on new thermistor. Return date is set for 3/4/19.; ordrng 1 WH01X24104 (THERMISTOR W/ ORING)
Near Copperas Cove, TX 76522
Al
Job Details: 02/28/2019
RANGE GE JGBS10DEM1WW Arrived to inspect unit tripping the GFCI outlet. Confirmed the complaint and plugged the range into a dedicated 120 outlet and unit worked as designed. Customer advised to plug the range into a dedicated outlet.Unit purchased 2/13/19 from Lowe’s JOB COMPLETE
Near Liberty Hill, TX 78642
Steve C.
Job Details: 02/28/2019
COOKTOP KITCHENAID KICU569XSS00 "Arrived on site for the unit cooktop is not working. Found the unit module shorted out. Also found the middle element and the right front element have brown spots. Unit will need new modules, ui display, the middle element and right front element.; ordrng 1 WPW10396548 (hotplate RIGHT FRONT) and 1 WPW10396779 (hotplate CENTER)"
Near Austin, TX 78702
Leonardo
Job Details: 02/28/2019
RANGE WHIRLPOOL KSDG950ESS1 Arrived on site to test unit for unit not venting correctly. Test unit and found vent was off front fan. Secured vent to unit and unit test good job complete no air leaking at this time.
Near Austin, TX 78723
Joseph C.
Job Details: 02/28/2019
RANGE AMANA AGR5330BAS3 "Arrived on site for “temperature concerns” complaint. Inspected unit and using “three count” method, uñit was found to running at 6 degrees average over setpoint. This is well within acceptable tolerances(+/-25 degrees). No leaks detected, at time of service."
Near Austin, TX 78749
Leonardo
Job Details: 02/28/2019
RANGE WHIRLPOOL RB260PXBB0 "Arrived on site to test unit for door locked. Opened door and found broken latch, latch is NLA also needs new board and board is NLA.
Near Georgetown, TX 78628
Thomas L.
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for not cooling in fresh food section. Fresh food section was at 38 degrees. Found freezer at 6 degrees. Found ice bin ice full. Spoke with customer on operation. All tested good, no water leaks present."
Near Georgetown, TX 78628
Thomas L.
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for not cooling in fresh food section. Fresh food section was at 38 degrees. Found freezer at 6 degrees. Found ice bin ice full. Spoke with customer on operation. All tested good, no water leaks present."
Near Jarrell, TX 76537
Arthur B.
Job Details: 02/28/2019
COMPACTOR KITCHENAID KUCS02FRSS0 Arrived onsite to install new power nuts to trash compactor from prior tech’s diagnosis. Uninstalled unit and removed faulty power nuts. Installed new replacements. Reassembled and tested. Trash compactor works as intended. No other issues found.
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/28/2019
OVEN WHIRLPOOL WOS72EC0HS00 Arrived on site. Checked for Console issues. Found Console not reacting and not allowing me to select cycle. Replaced new console and heated to 350°. All functions tested OK. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/28/2019
OVEN WHIRLPOOL WOS72EC0HS00 Arrived on site. Checked for Console issues. Found Console not reacting and not allowing me to select cycle. Replaced new console and heated to 350°. All functions tested OK. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/28/2019
OVEN WHIRLPOOL WOS72EC0HS00 Arrived on site. Checked for Console issues. Found Console not reacting and not allowing me to select cycle. Replaced new console and heated to 350°. All functions tested OK. Job complete
Near Burnet, TX 78611
Steve C.
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 I’m on site for the unit is freezing up food in the refrigerator section. Customer advised they set the unit to the warmest temperature and the unit is still freezing food. Tested the unit and found the unit will need a new air diffuser and will use the perma gum on the next visit. Office will need to reschedule the customer.; ordrng 1 W11317276 (AIR DIFFUSER )
Near Killeen, TX 76542
Arthur B.
Job Details: 02/28/2019
REFRIGERATOR GE GSH25JGDDBB Arrived onsite to remove and replace auger motor and auger drive to SxS refrigerator from prior visit’s rediagnosis. Removed faulty motor and drive. Installed. Reassembled and tested. Unit now dispenses ice as intended. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78664
Tyler B.
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL WRF989SDAH03 "Arrived on site for no cooling, found comp not running found inverter blown. Will return with inverter ; ordrng 1 WPW10154805 (invrtr-box)"
Near Del Valle, TX 78617
Joseph C.
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for “no ice production” complaint. Per my previous diagnosis, removed and replaced icemaker and adapter gaskets. Tested and manually fill icemaker. Unit is performing as designed. No leaks detected, at time of service."
Near Jollyville, TX 78729
Luis
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for damaged door found large dent on fresh food door,removed damaged door installed new door and nameplate checked door seal good ."
Near Georgetown, TX 78628
James
Job Details: 02/28/2019
RANGE GE PGB911ZEJ2SS Arrived on site and tested operation. I found that the flame on the front 2 burners is uneven and very large on one side. I found that the burner caps have warped causing the uneven flame. Unit will need both front burner caps to repair. ; ordrng 2 WB28K10222 (cap burner asm (15k))s
Near Austin, TX 78736
Luis
Job Details: 02/28/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site for broken wires to fill tube. Removed damaged fill tube installed new fill tube assembly ran diagnostics all test passed.
Near Austin, TX 78703
Luis
Job Details: 02/28/2019
REFRIGERATOR ELECTROLUX E32AR85PQSB Arrived on site for freezing in fresh food. Per customer multiple repairs have been done from control and sensor replaced multiple times. Setting set to 38° temp reading from meter 30° called tech support per tech support need to replace control and thermistor. Told customer of parts need customer unhappy CNOTE! Need AUTHO; ordrng 1 297110400 (THERMISTOR) and 1 297326501 (CONTROL) and 1 CNOTE (SEE STICKY NOTE)
Near Austin, TX 78746
Kevin
Job Details: 02/28/2019
DRYER MAYTAG MEDC215EW1 "Arrived on site and inspected dryer and found it is running but not heating. Inspected power at terminal block and found 120 V from L1 to neutral and 120 V from L2 to neutral, but 0 V from L1 to L2. An electrician will be needed to correct issue. Removed rear panel of dryer and Verified all components are good, Job complete. collected service visit fee"
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/28/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for customer complaint of freezer not cooling and unit shutting down, found problem is related to the previous diagnosis and the parts ordered will correct the issue. ; saved tckt"
Near Georgetown, TX 78628
Steve C.
Job Details: 02/28/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for the unit left rear burner flame will go out when set to low setting and oven is undercooking. Adjusted the flame for the left rear rear and tested the oven at 350 degrees. Calibrated the unit to 15 degrees mores. No gas leak present. Unit works properly and job complete.