Near Pflugerville, TX 78660
David S
Job Details: 09/01/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for sealed system repair. I gained access to the compressor and dryer. I found full pressure when I pierced the dryer. I removed the dryer and compressor. I installed a new dryer, compressor, and access port. I charged the system with 4.65oz of refrigerant. I found the low and high side equalizing at 65psi. I powered on the unit and monitored for pressures in the low and high side. Pressure looks good. Unit is cooling down. Please allow 24 to 48 hours for the unit to completely cool down. Job complete. No water leaks detected."
Near Kingsland, TX 78639
James
Job Details: 09/01/2020
DISHWASHER WHIRLPOOL MDB4949SDM2 Arrived on site and tested operation. Found sump assembly making a loud grinding sound while running and making very little pressure. Verified wash arms as not being clogged. Unit will need new sump assembly to repair. Installed new sump assembly and tested operation. Unit tests good and all water connections dry at time of service. Job complete
Near New Braunfels, TX 78132
Noah D
Job Details: 09/01/2020
FREEZER WHIRLPOOL WZF79R20DW03 "Arrived on site to inspect freezer For noise and defrost, upon inspection found the over temp on, reset temp and replace thermistor, all problems solved. Job complete"
Near Liberty Hill, TX 78642
Lou
Job Details: 09/01/2020
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to inspect microwave noises. Upon further inspection, I placed a cup of water in the unit and tested for 30 seconds. The unit made no unusual noises. Customer advised that it happens within the first 2-3 seconds. I tested several times and the unit operated as designed. I recommended that the customer try to get a video of the noise and call for service. Job completed."
Near Austin, TX 78747
Leonardo
Job Details: 09/01/2020
RANGE WHIRLPOOL WFG515S0JS0 "Arrived on site to test unit for gas smell. Tested unit, unit works correctly, informed customer smell is due to oven igniting. Job complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 09/01/2020
DRYER MAYTAG MED7230HC0 "Arrived on site to inspect dryer for loud noises, upon inspection found the housing rattling, tried to readjust and couldn’t fix issues. Ordering housing and duct. Office to reschedule ; ordrng 1 W10888146 (HOUSING) and 1 WPW10128606 (DUCT)"
Near Driftwood, TX 78619
Leonardo
Job Details: 09/01/2020
DISHWASHER WHIRLPOOL KDTE304GPS "Arrived on site to test unit for unit not draining, tested unit for glass stuck in drain motor, removed glass test unit, unit test good, no leaks present at this time. Job complete"
Near Liberty Hill, TX 78642
Lou
Job Details: 09/01/2020
RANGE WHIRLPOOL WFE505W0HB1 "Arrived on site to install previously diagnosed and ordered part. Due to the main harness shorting out at the terminal block, I removed and replaced the main harness/block and tested. Unit is operating as designed. Job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/01/2020
VENTHOOD KITCHENAID KVUB606DSS3 "Arrived on site for customer complaint of loud noise and light not working, and not shutting off. Found noise coming from fan motor, failed lights and transformer. I replaced transformer, lights and motor, unit tested good."
Near Smithville, TX 78957
Andy
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL KRFF300ESS01 Arrived on site for refrigerator making too much ice and to check door gaskets. Tested and inspected unit and found failed ice bail are not installed properly and all door gaskets are good. Re installed ice bail arm properly and tested unit. All operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78130
Noah D
Job Details: 09/01/2020
WASHER WHIRLPOOL WTW8000DW5 "Arrived on site to inspect washer for not spinning, upon Inspection found the clutch error, replaced clutch and stator per last tech. No problems found. Complete"
Near Waco, TX 76712
Jonathan M
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for refrigerator that’s not cooling properly still. Inspected unit and work area. Placed an in-service diagnostics and checked all functions. Condenser fan, evaporator fans, and air baffles were all working. Customer had refrigerator doors open due to pulling out all of his refrigerated items. Customer stated that the refrigerator section is consistently sitting around 47°. Tested freezer temperature and found unit at 12°F. I called tech line and spoke to JK SR# 7728699125. He advised that putting permit, underneath the drain pan does not work anymore and is registered in a service pointer. He advised that the drip pan would need to be replaced in order to allow proper airflow. Replaced drip pan with truck stock and tested unit. Unit is starting to cool. Advise customer to give the unit 48 to 72 hours to go down to proper temperatures."
Near Moody, TX 76557
Jonathan M
Job Details: 09/01/2020
WASHER WHIRLPOOL WTW8500DC5 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced basil and tested unit. Unit still had an issue with the lid lock. Replaced lid lock assembly and tested unit. Found unit working as designed. Call complete.
Near Mart, TX 76664
Jonathan M
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced compressor, dye dryer, and coupler and placed unit in a vacuum.Unit held in a vacuum for over seven minutes. Charged unit and pressures got to zero on the low side and 140 psi on the high side. Call complete."
Near Temple, TX 76501
Tyler
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site for refrigerator that needed previously diagnosed with Bad door switch as well as spacers needed to help the door hit the switch. After replacing the previously diagnosed parts I retest the units functionality to ensure that the door was opening and shutting against the switch properly on both sides of the unit I also retested the door dispenser to sure that water and ice dispensed on the door as needed.Unit is now functioning as designed call complete
Near Killeen, TX 76542
Jonathan M
Job Details: 09/01/2020
REFRIGERATOR WHIRLPOOL ED5FHEXSB00 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced compressor, dye dryer, and coupler. Please do not in a vacuum and unit held vacuum for over seven minutes. Charged unit and pressures got 150 psi on the high side and -2 psi on the low side. Unit is operating as designed. Call complete."
Near Temple, TX 76502
Tyler
Job Details: 09/01/2020
REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site for icemaker not working correctly. Upon arrival the customer stated that they were actually having an icemaker that was working just fine their initial complaint was not the icemaker itself that they thought the icemaker might be leaking water due to water that was coming out of the freezer section on the floor and they just wanted to double check that it wasn’t the icemaker something more serious upon further inspection I found that the drain line had gotten clogged and just needed to be cleared out. After cleaning out the drain line I retest of the units ensure there’s no hot air getting into the freezer that would cause this to happen again unit is now functioning as designed call complete
Near Round Mountain, TX 78663
James
Job Details: 09/01/2020
COOKTOP JENN-AIR JGCP436HL00 Arrived on site and tested operation. Called tech line and spoke to Robert #7728703203. Found correct orifices installed and regulator converted properly. Instructed customer on btu of burners on propane. Unit operating as designed. Job complete
Near New Braunfels, TX 78132
Noah D
Job Details: 09/01/2020
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to inspect oven for dent, found dent on console and replaced per last visit. No issues found. Job complete"
Near Granite Shoals, TX 78654
James
Job Details: 09/01/2020
WASHER KENMORE 110.9206011 Arrived on site and installed new actuator arm. Tested operation and found unit working properly. Job complete
Near Kingsland, TX 78639
James
Job Details: 09/01/2020
WASHER WHIRLPOOL WFC8090GX0 Arrived on site and installed new door. Tested operation and found unit working properly. Job complete
Near Austin, TX 78737
Jacob
Job Details: 09/01/2020
OVEN KITCHENAID KOCE500ESS05 Arrived onsite to replace parts ordered. Replaced thermostat. Tested unit. Unit test good. No issues at this time. Job complete
Near Leander, TX 78641
Lou
Job Details: 09/01/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed and ordered part. Due to the ignitor failure, I removed and replaced the glow ignitor and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78717
David S
Job Details: 09/01/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to install previous diagnosed parts. I gained access to the UI and replaced new. The customer had found on of the track clips. I reattached the clip. I ran the unit through a diagnostics cycle. The u it operated as designed. No water leaks detected.
Near Austin, TX 78745
Kevin
Job Details: 08/31/2020
WASHER WHIRLPOOL NTW4516FW3 "Arrived on site and inspected washer and found It is leaking from one of the spots on the bottom of the tub where a screw might go that should not be drilled through. Molding process likely left this spot very thin. Filled it with silicon and leaking has stopped. If issue happens again a new tub will be needed, job complete"
Near Austin, TX 78754
Scott
Job Details: 08/31/2020
RANGE WHIRLPOOL WFG515S0JS0 Arrived on site for left side door not sealing properly . Replaced hinges . New passive hinges had some play . Door is doing same . Ordering new hinges . Call to set return.; O-emld tckt
Near Round Rock, TX 78664
David S
Job Details: 08/31/2020
RANGE WHIRLPOOL WFC310S0ES2 "Arrived on site for burners being to hot, and the oven preheating to hot. I inspected the unit and work area. I tested the burner, and found them operating as designed. I spoke to the customer about how they are using the dials. This unit is designed to go from low heat to high when, knobs need to be turned to left, for it to operate as designed. I preformed a temp test on the oven during a bake preheat. I found preheat getting to 400 degrees. I adjusted the temperature down 20 degrees. The unit is operating as designed. Job complete."
Near Austin, TX 78756
Robert
Job Details: 08/31/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for unit making loud noise. Tested unit in test cycle and heard squealing noise in spin cycle. During inspection found unit leaking oil from gearcase and also saturated belt causing the squealing. Ordering washplate and belt. Need authorization. Office to reschedule. ; ordrng 1 W10752283 (washplate) and 1 WPW10006384 (drive belt)
Near Austin, TX 78758
David Z
Job Details: 08/31/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived on site to diagnose washer hay would not turn on intermittently.
Near Austin, TX 78748
Leonardo
Job Details: 08/31/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for unit not drying. Test unit and found tod disconnected not making full circuit secured connection test unit and unit test good job complete.
Near Austin, TX 78738
Brandon
Job Details: 08/31/2020
DISHWASHER JENN-AIR JDB8200AWS3 "Arrived on site for customer complaint of unit making grinding noise, found failed drain pump, I replaced drain pump, unit tested good. Found error codes 6-4 8-4 in diagnostic mode, drain issue, and float issue. Told customer to use different/less soap."
Near Austin, TX 78731
Kevin
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL KRSC703HPS00 "Arrived on site and inspected refrigerator and found door and grille are damaged, replaced grille door ; saved tckt"
Near Georgetown, TX 78633
Cliff
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW05 Arrived on site to diagnose a refrigerator with a door that is not opening the way customer wants. Tested unit found no mechanical failures or broken parts at this time. Advised homeowner on door closer style and operation. No leaks were found at time of service.
Near Austin, TX 78745
Leonardo
Job Details: 08/31/2020
COOKTOP WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for damaged panel. Found damage on panel opened new panel and found damaged panel. Ordering new panel office to reschedule. ; ordrng 2 W11097777 (CONSOLE)s
Near Austin, TX 78705
Wesley
Job Details: 08/31/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived onsite and found unit operating with f7 error. Restored function. All checks good.
Near Leander, TX 78641
David S
Job Details: 08/31/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for dishwasher leaking from underneath. I inspected the unit and work area. I could see water lines coming off the wash motor. I ran a diagnostics cycle and found the wash motor leaking. The pump and motor assembly W11085683. Job complete.
Near Austin, TX 78705
Wesley
Job Details: 08/31/2020
DRYER WHIRLPOOL WED560LHW1 Arrived onsite and found unit belt missing. Ordering beltto repair. ; ordrng 1 661570V (belt)
Near Georgetown, TX 78626
Tyler
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL ED5KVEXVB03 Arrived on site for refrigerator leaking water every 3 to 4 days according to customer. After further inspection of the unit I found that the drip pan had a bout a 3 1/2 to 4 inch crack on the floorboard of the drip pan so anytime drip pan was getting water in it defrosted it was causing it to leak out the bottom. drip pan after installing the unit I retested you ensure that there’s no leaking. Unit is now functioning as designed call complete
Near Belton, TX 76513
Tyler
Job Details: 08/31/2020
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for ice machine not making ice. After running a diagnostics test cycle and ensuring proper voltage to all components I found that the water inlet valve itself was over heating within 3 seconds of receiving power. The inner siloniod would not open up. I replaced the valve and retested unit to ensure ice would form on evaporator plate. Unit not functioning as designed call complete. No leaks before during or after repair
Near San Marcos, TX 78666
Richard
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB05 Arrived onsite for the refrigerator door gasket not sealing. During testing found that the fresh food door gasket is not sealing properly. Tried to adjust gasket with heat gun and it did not work. Will need to replace fresh food door. Ordering parts and office to schedule ; ordrng 1 LW10912126 (dor-fip) and 1 W11223753 (nameplate)
Near Austin, TX 78702
Wesley
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived onsite and found unit arm dislodged, restored arm to correct overproduction issue. All else checks good."
Near Buda, TX 78610
Jacob
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for light in unit gone out. Checked the freezer light. Freezer light no lighting. Replaced led module. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78628
Lou
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site to inspect refrigerator water filter issue. Upon further inspection, the customer advised that the water filter is dispensing gray water and they’ve had to replace the filter several times. I found the “replace filter” light on at the display. Customer advised they just replaced the filter a few weeks ago. I pressed Max Cool & Max Ice to clear the light as Rihanna placed the unit in diagnostics to check the remaining days in test 101. The display showed 80 days. I inspected the filter and it looked good as did the filter head. I recommended to the customer to monitor the unit and if the light comes on again within the 80 days to call and schedule service. No repairs needed at this time. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Cliff
Job Details: 08/31/2020
MICROWAVE KITCHENAID KOCE500ESS11 Arrived on site to diagnose an oven that is making unusual noise. Tested all parts and components and found no abnormal fan noise. Advised homeowner on normal operating sounds newer style fan motors.
Near Pflugerville, TX 78660
Wesley
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for repeat icemaker failure. replaced failed icemaker. Unit replacement is covered. All checks good.
Near Georgetown, TX 78633
Cliff
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived on site to diagnose a refrigerator that’s making abnormal noise. Found cardboard bottom vibrating against condenser. Adjusted bottom and added vibration insulation pads. All is working properly at this time and sound has been corrected. No leaks were found at time of service.
Near Georgetown, TX 78633
Lou
Job Details: 08/31/2020
WASHER LG WT4801CW "Arrived on site to inspect washer bolt loose. Upon further inspection, I found the rotor nut had come loose and needed to be tightened. I placed some loctite adhesive on the nut and tightened the nut. Tested the unit and it’s operating as designed. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Jacob
Job Details: 08/31/2020
DISHWASHER WHIRLPOOL WDF330PAHS3
Near New Braunfels, TX 78130
Jacob
Job Details: 08/31/2020
OVEN WHIRLPOOL WOS72EC0HS01 Arrived onsite to replace trim piece orders by previous tech. Replaced trim piece. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78704
Leonardo
Job Details: 08/31/2020
DISHWASHER JENN-AIR JDB1080AWS Arrived on site to test unit for unit not washing correctly. Test unit and found upper spray arm not stuck not tuning and also found tube Feed not sitting on sump correctly. Secured tube feed and upper spray arm test unit and unit test good job complete.
Near Kyle, TX 78640
Jacob
Job Details: 08/31/2020
DISPOSAL WHIRLPOOL 1-90A "Arrived onsite for unit not working. Tested unit. Found that red switch needed to be pushed in to start the unit. Pushed switch. Unit working as designed. No leaks at this time, job complete. Got pics of closure papers for unit coverage under warranty."
Near Cedar Park, TX 78613
Lou
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site to inspect refrigerator no water and no ice production. Upon further inspection, I tested the water dispenser and could hear the valve humming. I left the RC drawer/shelves and found the reservoir frozen. I removed and reservoir and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 08/31/2020
OVEN WHIRLPOOL WFG720H0AS1 "Arrived on site to install previously diagnosed and ordered part. Due to the ignitor failure, I removed and replaced the bake ignitor and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 08/31/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven console display out. Upon further inspection, I found the display blank with no response to pressing the buttons. I cycled power to the unit and the display came back on. I placed the unit in diagnostics and checked error codes and found F6E4. Cleared the code and tested the components. Unit is operating as designed. Due to the error code and the control and console have been replaced before, I am ordering the console & CNOTE-LSO PER CUSTOMER REQUEST and will return with the prescreened control. Also, will leave a sticky note to contact techline upon return service to document the issue with the error code again. Office to schedule return service when the part arrives. ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W11296171 (console)"
Near Pflugerville, TX 78660
Cliff
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site to install previously ordered parts for refrigerator. Installed closer, stop, and screws. Tested unit and found all is working properly at this time. No leaks were found at time of service"
Near Austin, TX 78749
Luis
Job Details: 08/31/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for cooling compliant. Removed evaporator cover,found ice only on top right section of evaporator diagnosed sealed system issue. Ordering a new compressor and evaporator Incase needed at time of repair. Contact customer by phone to setup return date; ordrng 1 2HRS (2 HRS) and 1 W10913906 (COUPLING) and 1 W11256565 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV) and 1 WPW10507886 (COMPRESSOR )"
Near Cedar Park, TX 78613
Lou
Job Details: 08/31/2020
DISHWASHER KENMORE 665.13933K010 "Arrived on site to install previously diagnosed and ordered part. Due to the motor failure, I removed and replaced the sump/motor assembly and cleaned the corrosion from the diverter harness and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 08/31/2020
DISHWASHER WHIRLPOOL MDB8959SKZ0 "Arrived on site to inspect dishwasher error code. Upon further inspection, I found the unit displaying F9E1-drain pump error. I pressed the cancel button to engage the drain pump and I could hear that it wasn’t operating properly. I pulled the unit from the cabinet and removed the drain pump,and found one of the empellars was broken off and the chopper blade was missing. I found the chopper blade broken into 3 pieces and sitting inside the sump. Using my wet vac, I vacuumed the drain hose that is coming out of the drain pump and found the remaining piece to the chopper blade inside the hose. Also found a black rubber piece of ink own origin. I am ordering the sump/motor assembly, drain pump, water inlet assembly, and CNOTE-2 HOUR JOB. Office to schedule return service due to parts being OOS and scheduling for 2 hour job. Unit left unplugged for safety. No water leaks observed during service.; ordrng 1 CNOTE (2 HOUR JOB) and 1 W11407411 (WATER INLET) an
Near Georgetown, TX 78633
Tyler
Job Details: 08/31/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on Site for dishwasher that had a broken soap dispenser. After further inspection found that the soap dispenser door had a broken latch so I attempted to replace the new dispenser, but when I open the box of the new part found that the rinse aid door on the new dispenser was broken. I re-ordered a new dispenser and was able to reschedule the customer; ordrng 1 W10861000 (detergent dispenser)"
Near Leander, TX 78641
Lou
Job Details: 08/31/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher with no power. Upon further inspection, I found the unit not plugged in. Plugged unit in and the unit failed to respond. Tested the outlet and found it good. Left the unit plugged in and inspected the harness at the junction box and found the L1 or black wire had shorted. Unplugged the unit and re-wires the junction box harness and plugged unit back powered up and I placed it in diagnostics showing no error codes. Continued with testing and the unit operated as designed.No water leaks observed during service, job completed."
Near Buda, TX 78610
Richard
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRS576FIDM01 "Arrived onsite for the refrigerator not dispensing ice and ice build up inside ice compartment. During testing found that that auger motor shaft is missing and there is 5 VDC going to the auger motor. Also notice that the damper motor was making a horrible noise. Also found that the separator door is not closing properly. Shaft, control board , separator assembly, diffuser will need to be replaced.. Ordering parts and office to schedule. ; ordrng 1 W11096215 (door-ice) and 1 WPW10258544 (shaft)"
Near Leander, TX 78641
Lou
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=9 degrees and ice box=8 degrees. Placed unit in diagnostics and tested the ice maker and it failed. Removed the container cover and found the IM switch was disconnected. Reconnected the switch and retested and unit operated as designed. Leveled the unit and raised the right door to be flush with the left door. No water leaks observed during service, job completed."
Near Austin, TX 78705
Luis
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site for no cool. Per tech support installed a uv drier,vacuumed system down unit would not hold a good vacuum and couldn’t locate pressure loss,added refrigerant to find leak,found with movement of cap tube you can hear pressure loss called tech support used 1 W10896678 (COUPLER), and 1 W10896689 (COUPLER) from stock"
Near Kyle, TX 78640
Richard
Job Details: 08/31/2020
WASHER MAYTAG MVWB765FC3 "Arrived onsite for the washer making a noise during agitating cycle. Ran diagnostics and found error codes F3E2, F2E1, F0E4, F7E9. There is a noise during the agitating cycle. Will need to replace water valve, console, control, gear case, stator, rotor, clutch on next visit because of the error codes that were present. Ordering parts and office to schedule ; ordrng 1 W11162441 (console) and 1 W11172234 (housing) and 1 W11195970 (cntrl-elec) and 1 W11195971 (stator)"
Near Liberty Hill, TX 78642
James
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB06 Arrived on site and tested operation. Found noise coming from condenser fan once unit plugged in. Found harness not routed proper to fan motor and the blade was tapping on wire. Corrected routing of harness and found unit now working properly. Job complete
Near Harker Heights, TX 76548
Al
Job Details: 08/31/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TWB Arrived on site and inspected freezer frosting and refrigerator not cooling.Confirmed the complaint and tested continuity on the defrost heater. Defrost heater was good. Removed and replaced defrost thermostat. Reassembled and advised customer to wait approximately 24 hours for optimal temperatures to be reached. No water hooked up to unit. Job complete.
Near Austin, TX 78704
Leonardo
Job Details: 08/31/2020
RANGE WHIRLPOOL AGR5630BDW1 Arrived on site to test unit for oven not working. Test unit and found unit working correctly at this time. Turned unit on and off and unit heating correctly. Advised customer it could be a ignitor issue.
Near Georgetown, TX 78628
Tyler
Job Details: 08/31/2020
WASHER WHIRLPOOL MVWC500VW1 "Arrived on site for washer leaking.After running 6 tests on the unit back to back and watching it fill the tub up completely and agitating and then draining I could not find any type of leak coming from the pump, over filling in the tub, The water inlet valve or from any other area of the machine. I did however notice that the process of running it there was water leaking from the closet just to the left side of the washer that had two water heaters in it and the water is coming from underneath the platforms at the water heaters are mounted on in the front right corner as soon as you walk into the closet door itself. I informed the customer that he was going to need to get a plumber under that platform in order to verify what is causing it to leak whenever the washer runs it is obvious that it leaks in one of the only when the washer is in use but the leak itself is not actually coming from the washer. Unit is functioning as designed Call complete"
Near Round Rock, TX 78665
Cliff
Job Details: 08/31/2020
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to replace ignition switch harness for cooktop. Replaced harness and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78748
Leonardo
Job Details: 08/31/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site to test unit for upper rack stoppers missing. Replaced stoppers test unit and unit test good job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 08/31/2020
WASHER WHIRLPOOL WTW4950XW1 "Arrived on site to inspect washer not spinning. Upon further inspection, I placed the unit in diagnostics showing error code F7E5. Cleared the code and continued with testing. Unit operated as designed until it got to the agitation and spin tests and while attempting to agitate, the entire basket would spin. I tested the unit at the main control and all tested good. When I tilted the unit back I find where the gearcase had leaked oil and the cam was jammed into the gearcase to where the actuator could not shift between agitate and spin. I advised the customer of my findings. While in the process of repairing the unit, I found the gearcase shaft was seized to the basket and while attempting to get the gearcase out, the drain pump broke. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Jonathan S
Job Details: 08/31/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site for oven having error code F8-E0. Tested unit in normal operation and found cooling fan not activating. Performed diagnostics mode and tested in low speed and tested voltage from control. Found failed cooling fan. Removed fan and installed new. Assembled unit and tested all operations. All tested good.
Near Pflugerville, TX 78660
Wesley
Job Details: 08/31/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite and replaced the upper rack for rust. Unit is now operating as designed. Advised customer on repair. All checks good.
Near Austin, TX 78732
David Z
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to diagnose refrigerator with right door not closing properly. Found that the top drawer was installed on upper notches and contacting the protruding shelf on the door. Installed drawer in proper location and moved door shelf. Retested and all is working as designed. Call complete.
Near Austin, TX 78717
David S
Job Details: 08/31/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for dishwasher not draining properly. I inspected the unit and work area. I found fault code f1e2 control software issues cleared the fault code. I ran the unit through a diagnostics cycle. The unit operated as designed. I checked the fault codes again and found f1e2 still present. I found the UI operating as designed. I am ordering a control W11305296 to complete the repair.; ordrng 1 W11305296 (cntrl-elec)
Near Pflugerville, TX 78660
Wesley
Job Details: 08/31/2020
DRYER MAYTAG MGD7230HC0 Arrived onsite and replaced console and set up. All checks good. Unit is now operating as designed.
Near Kyle, TX 78640
Jacob
Job Details: 08/31/2020
WASHER WHIRLPOOL WTW5000DW1
Near Austin, TX 78737
Kevin
Job Details: 08/31/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found UI is unresponsive, unplugged it for a minute and then set washer into a diagnostic cycle and found no water is leaking after service pointer repair by previous technician. UI is operating properly now. Control panel lock may have been on and reset by diagnostic cycle. No water leaks detected at time of service, job complete"
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/31/2020
WASHER WHIRLPOOL GHW9400PW4 Arrived on site for washer having F-11 error code intermittently. Tested unit in normal spin cycle. Gained access to motor control and tested wire harness up to main control. Found failed MCU.
Near Austin, TX 78738
Brandon
Job Details: 08/31/2020
REFRIGERATOR KITCHENAID KBSN602ESS01 "Arrived on site for customer complaint of lights not working in both sections, found failed modules. I replaced modules, unit tested good."
Near Georgetown, TX 78626
Tyler
Job Details: 08/31/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site for dishwasher not cleaning dishes properly according to customer. Upon further inspection of the unit I found that the heating element was blown and also caked in about a centimeter’s worth of water sediment in calcium deposits all over the heating element the water and calcium deposits are also completely taking the inside of the sump assembly as well as both the lower and middle spray arms because of how much sediment was left over in the dishwasher it was causing other debris to get collected in the unit allowing it to clog further and not allowing proper water circulation and cleaning. This dishwasher will need a lot of different parts to allow proper waterflow because of how clogged it is with water sediment .Office to reschedule due to some parts being PSP; ordrng 1 W10165274 (screw) and 1 W10518394 (heater) and 1 W10671930 (tube-feed) and 1 W10872845 (filter) and 1 W11242945 (harns-wire) and 1 WPW10317197 (upper spray arm) and 1
Near Austin, TX 78731
Kevin
Job Details: 08/31/2020
DISHWASHER KITCHENAID KUDE20FBSS0 "Arrived on site and inspected dishwasher and found no high drain loop, after correcting ran a diagnostic cycle and found saved error codes 6/4, 6/1. After diagnostic cycle started a normal cycle and it is progressing properly. job complete"
Near Lockhart, TX 78644
Richard
Job Details: 08/31/2020
RANGE WHIRLPOOL WFE320M0ES2 Arrived onsite for the oven bake not heating. During testing found that the control board will need to be replaced. Ordering parts and office to schedule ; ordrng 1 W11122560 (cntrl-elec)
Near Austin, TX 78741
Kevin
Job Details: 08/31/2020
WASHER WHIRLPOOL WTW4815EW1 "Arrived on site and inspected washer and found saved error code for long fill, ran all functions in manual diagnostics and everything passed. Also ran calibration cycle. Spoke with NEW techline Gary and he requested that pressure hose be checked, removed pressure hose and it is good. Could not find any fault with washer or any reason for error.
Near Austin, TX 78748
Luis
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for no ice. Diagnosed a defective icemaker,installed a new icemaker ran icemaker through a cycle water filled icemaker."
Near Austin, TX 78731
David Z
Job Details: 08/31/2020
DRYER WHIRLPOOL WED560LHW1 arrived on site to diagnose dryer with damaged panel. Found left side panel had a large scratch in it. Replaced left side panel. Tested and all is working as designed. Call complete.
Near Georgetown, TX 78633
Jonathan S
Job Details: 08/31/2020
RANGE WHIRLPOOL WCG55US0HS Arrived on site for cooktop front burner not staying lit on low setting. Tested burner and found valve needs adjustment. Adjusted valve to correct setting and tested and tested burner. Tested all other burners. All tested good.
Near Georgetown, TX 78628
Lou
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect refrigerator lights flashing and making noises. Upon further inspection, the customer turned the unit on at the breaker and immediately the unit UI began to blink off and on and make a dinging noise. I pulled the unit form the wall and inspected the hv control. I didn’t find any burn spots on it. I plugged the unit in and attempted to place it in diagnostics and it failed. When I went to put the control cover back on, I heard a relay clicking on the hv control. I advised the customer of my findings. I am ordering the hv control and CNOTE-AUTHORIZATION to replace the hv control and UI and will return with all prescreened parts. Upon return, I will replace the hv control and UI. I advised the customer that the control is OOS and the office will contact to schedule return service when the part arrives. Unit was left unplugged and the water turned off for safety. No water leaks observed during service.; ordrng 1 W11224256 (cnt
Near Austin, TX 78756
Robert
Job Details: 08/31/2020
WASHER WHIRLPOOL MHW5630HC0 "Arrived onsite to replace previously diagnosed parts. Door latch, shocks (4) and inner door were replaced. Also reconnected dispenser hose that had come loose. Replaced parts, tested unit and unit functions correctly. No leaks detected at this time. Job complete."
Near Austin, TX 78727
David Z
Job Details: 08/31/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site for dishwasher not spraying when in use. Performed diagnostic and found F4E3 error for wash motor not running. Found wash motor connector was not seated and just hanging in the motor. Pressed connector in and locked. Retested and unit is now pumping and working as designed. Call complete.
Near Lakeway, TX 78738
Brandon
Job Details: 08/31/2020
REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived on site for customer complaint of unit bottom drawers not cooling properly, found drawers upon arrival at 37 degrees, good frost pattern, air flow and return tested good. Customer had unit filled 1/6 of the way full, instructed customer to fill unit to at least 60% full to help maintain cooler temperatures. Unit tested good.
Near Austin, TX 78746
Luis
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRT314TFDB00 Arrived on site for door issues. Found gasket not sealing correctly to cabinet adjusted door remolded door gasket checked door seal good.
Near Georgetown, TX 78628
Lou
Job Details: 08/31/2020
DISHWASHER WHIRLPOOL WDT750SAKZ0 "Arrived on site to inspect dishwasher not draining. Upon further inspection, I found the customer recently installed a new disposal. I removed the drain hose from the disposal and found the plug had not been removed. I removed the plug and tested the dishwasher in diagnostics. Unit is operating as designed and draining as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Paul
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Arrived onsite for a refrigerator to possibly replace sealed system parts. I saw where the customer had the block of ice in the upper right corner of the evaporator in the pic. On arrival the system had no refrigerant in it. Because of possible contamination and the compressor being so hot I replaced the compressor, evaporator, dryer, and installed a low side service tap. I vacuumed the system and it held a 30psi vacuum. I charged the system with 3.7 oz’s of R134A. I tested the unit and found it working as designed. The unit is not connected to a water supply. Call complete."
Near Austin, TX 78738
Brandon
Job Details: 08/31/2020
WASHER WHIRLPOOL WTW4815EW0 "Arrived on site for customer complaint of unit having some water left under tub at end of cycle, found this is the normal amount of water left at end of cycle. Unit passed all tests in diagnostic mode, customer has been using washer and completing cycles, tested good. I calibrated unit, everything tested good. No leaks.
Near Lampasas, TX 76550
Al
Job Details: 08/31/2020
WASHER WHIRLPOOL WFW94HEXW2 Arrived on site and inspected front load washer leaking.Found the weep holes in bellow were clogged with debris.Clean the debris and inspected the bellow and underneath and found no additional leaks. Job complete
Near Jarrell, TX 76537
Tyler
Job Details: 08/31/2020
OVEN WHIRLPOOL WOD51EC0HB02 "Arrived on site for oven that had two doors not opening and closing correctly. Upon further inspection of the model I found that the door hinge springs are too tight on there and there’s no way to adjust them to loosen up a bit and it’s causing the doors to want to shut and not stay open we will need to order for new door hinges two for the upper and two for the lower doors. Office to reschedule due to the fact that we will need to order these hinges and we do not have an exact timeframe as to when they will come in ; ordrng 4 W10639067 (hinge-door)s"
Near Georgetown, TX 78628
James
Job Details: 08/31/2020
REFRIGERATOR KENMORE 106.5113921 Arrived on site and tested operation. Found bail arm hanging down and no resistance when moving up and down. Unit will need new ice maker. Installed new ice maker and verified operation. Unit tests good. Job complete
Near Buda, TX 78610
Jacob
Job Details: 08/31/2020
DISHWASHER WHIRLPOOL WDF560SAFM0 Arrived onsite for unit not washing correctly. Looked at unit. Saw that the spray arms were clogged with food. Let customer know. Job complete
Near Round Rock, TX 78665
Cliff
Job Details: 08/31/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site to diagnose a refrigerator that is leaking from icebox. Tested unit and found failed icemaker assembly. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.