Near Austin, TX 78729
Lou
Job Details: 03/10/2019
DRYER AMANA NED4655EW1 "arrived on site to inspect dryer not stopping/not getting hot enough. Upon further inspection, using my vent test kit, I tested the units venting and it passed. I removed the back panel and found the orange wire not connected to the bottom cutoff located on the element. I connected the wire and tested the unit and it operated as designed. No lint observed during service, job completed."
Near Bastrop, TX 78602
Scott
Job Details: 03/10/2019
WASHER MAYTAG MVWC425BW1 "arrived on site for basket not turning during wash . Found wash basket locked up. Also motor sounding bad when pulley turned . Will need motor and gear case . AuthoErrors 7-1,; ordrng 1 W10832724 (motor-drve) and 1 W10832724 (motor-drve)"
Near Kyle, TX 78640
Robert
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on job for complaints of no ice. Found ice production slow. Made adjustments to bail arm.
Near Hutto, TX 78634
Jonathan S
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator intermittently losing power. Unit was working at time of service. Performed diagnostics mode and tested thermistor and checked for ice maker fault codes, none. Inspected RC and FC evaporator, frost pattern checked good. Removed deli control and found water below control. Inspected control and found surges marks on control. Powered unit, removed failed control and installed new. Tested operation, all tested good. N water leaks present."
Near Waco, TX 76708
Al
Job Details: 03/10/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived to inspect dispenser holding excessive water. ICalled tech line and spoke with Kevin who advised to dilute the detergent. The unit needs to create a siphon to be able to push the product through the dispenser.SR 7724325267.I emptied and cleaned the dispenser tray. Ran diagnostics mode without soap in the dispenser and unit still had excessive suds.Tested the unit and unit tested as designed JOB COMPLETE
Near Austin, TX 78732
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Arrived on site for no ice and freezer not cooling. At time of visit unit not powered on and cooling freezer section thawing out. Powered unit off from ui then reported on waiting 10 min unit not powering on. Unit finally powered on and can hear fans powering off then back on. Diagnosed unit will need control kit. Got AUTHO for part customer responsible for labor. ordrng 1 W10864269 (CONTROL KIT)
Near Little River-Academy, TX 76554
Arthur B.
Job Details: 03/10/2019
WASHER MAYTAG MVWC555DW1 Arrived onsite for customer complaint of top load washer not agitating. Ran diagnostics and found F5E1 Error (Lid Lock Error). Cleared error code and tested lid lock. Lid lock checks ok. Ran calibration. Unit completed successfully.
Near Round Rock, TX 78664
Tyler B.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ "Arrived on site for drawer replacement, replaced drawer and tested good."
Near Smithville, TX 78957
Joseph C.
Job Details: 03/10/2019
DRYER WHIRLPOOL WED8000DW4 Arrived on site for “burning smell and shuts off after a few minutes” complaint. Inspected unit and lint to be lying on element. Cleared lint and tested unit. Unit is performing as designed. Instructed customer to dry smaller articles on timed dry cycle. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Bastrop, TX 78602
Joseph C.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL KSSC42QTS00 Arrived on site for “not dispensing ice” complaint. Inspected unit and found dispenser shaft with worn edges and dispenser motor with worn shaft receptacle. Ordering new shaft. Return for repairs on 03/12. Customer has appointment in am. Please schedule return trip after 13:00.; ordrng 1 WP2318082 (shaft)
Near Austin, TX 78747
Kevin
Job Details: 03/10/2019
RANGE AMANA AGR5330BAS3 Arrived on site for complaints of oven not getting over 100. Found regulator cutoff is flipped. Corrected error ran pre heat cycle. All operation functioning properly.
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site to replace hinge, extension, and bracket, after replacing, unit was still not closing right, found door was warped. Ordering left side refrigerator door. ; ordrng 1 2316760 (bushing) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10485980 (hinge-door) and 1 W10796465 (dor-fip)"
Near Austin, TX 78704
Leonardo
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to test unit for unit not washing. Test unit and found unit getting water but not spraying water. Found bad wash motor replaced sump and motor test unit and unit test good job complete.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 03/10/2019
REFRIGERATOR FRIGIDAIRE FGHD2368TF3 Arrived on site for no ice condition. Found that the icemaker filled tube had frozen inside the ice box compartment. Replaced line and sealed per factory recommendations. Water connections are all dry.
Near Austin, TX 78750
Lou
Job Details: 03/10/2019
OVEN KITCHENAID KEBI101DBL8 arrived on site to install previously diagnosed and ordered part. I removed and replaced the oven door gasket and tested and it functioned as designed. Customer paid in full at previous service call on 02/22/19. Job completed.
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/10/2019
OVEN KITCHENAID KEBC107KSS03 "Arrived on site for oven not heating. Powered unit off and on. Tested heating operation, found unit not heating. Disassembled unit and gained access to control. Measured heating element resistance and found within range. Measured thermal cut off and found opened.; ordrng 1 WP9759242 (THERMAL FIX)"
Near Austin, TX 78717
Cliff
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to diagnose a microwave with a scratched control panel and a blower that is not moving air. Found adjustment to vent needed and control panel facia scratched. Replaced control panel and adjusted vent and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78723
Tyler B.
Job Details: 03/10/2019
WASHER WHIRLPOOL CAE2745FQ0 "Chris sr#2855 SEND BACK TO QUALITY whirlpool Corp attention Chris in service 88 currant rd Fall River ma 02720 Arrived for unit sarting with no coins, replaced interface and harness and found temp switch cause of issue thanks to Chris. Please be sure to send old part back once replaced. No leaks on site; ordrng 1 CNOTE (OFFICE RS) and 1 WPW10285518 (switch-cyc) "
Near Austin, TX 78701
Scott
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site for no draining dishwasher . Found drain pump jammed bye a shard of wine glass . Removed glass . Ran diagnostic all checked good . Unit is now draining properly . Nomwater leaks detected at time of service .
Near Austin, TX 78717
Cliff
Job Details: 03/10/2019
WASHER MAYTAG MDB8959SBB3 Arrived on site to replace previously ordered part. Found unit still not working properly after play some board and harness. Unit also needed inlet valve and a clean out of the pump assembly. Valve was mechanically failed. Replaced valve and clean the pump and tested unit. Found all is not working properly. No leaks were found at time of service.
Near Elgin, TX 78621
Cliff
Job Details: 03/10/2019
WASHER GE GTW330ASK3WW "Arrived on site to diagnose a washing machine that is making abnormal noises. Tested unit found your case failed along with agitator assembly. Agitator mounting nut is also broken inside of gear case. Nut, gear case, and agitator will all need to be replaced to complete repairs. Return date is set for 3/11/19.; ordrng 1 WH02X24374 (BOLT) and 1 WH43X25304 (agitator asm)"
Near Volente, TX 78641
Lou
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 "arrived on site to install previously diagnosed and ordered part. Upon arrival, I found that the unit had not been defrosted as there was a large block of ice on the RC Evap cover. Using my steamer, i removed the ice and Evap cover and found even more solid ice on the evaporator. I used my wet vac to vacuum the water from defrosting the ice. Once I had the ice removed, I found that the thermistor was incorrectly placed. I repositioned it and secured it with a zip tie and foil tape. Installed the new cap cover styrofoam ad tested the unit. All components are functioning as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78626
James
Job Details: 03/10/2019
WASHER MAYTAG MAV208DAWW Arrived on site and tested operation. I found the unit is spinning but making a metal grinding sound. I found the pulley on the drain pump coming apart causing the sound. U it will need new drain pump to repair.
Near Austin, TX 78724
Tyler B.
Job Details: 03/10/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for no heat, ran unit and had no heat, removed panel and found element open, replaced element and tested good,"
Near Austin, TX 78759
Steve C.
Job Details: 03/10/2019
OVEN WHIRLPOOL RBS305PDQ1 Arrived on site for the unit door will not close properly. Found the door gasket is extremely hard and also found the hinges are defective. The unit will need two new hinges and a new door gasket. ordrng 1 CNOTE (CNOTE) and 1 W10877014 (gaskt-door)
Near Georgetown, TX 78628
Arthur B.
Job Details: 03/10/2019
MICROWAVE JENN-AIR JMW2430DP01 Arrived onsite for customer complaint of wall oven light coming on intermittently. Removed control panel and found panel is revised B. Removed and replaced UI control to Revised C. Reassembled and programmed. No other issues found.
Near Austin, TX 78703
Joseph C.
Job Details: 03/10/2019
DISHWASHER JENN-AIR JDB8700AWS3 "Arrived on site for “leaking from front bottom right” complaint. Inspected unit and found damages under unit. Not permitted to take photos of damages to ceiling of room, below. Spoke with Kevin, at techline(Ref#7724348135), and determined to replace tub. Performed four test cycles and could not detect leak. Ordering new racks and gaskets, as well. Office to set return schedule, due to disposition of tub.; ordrng 1 W10300924V (door seal) and 1 W11259785 (TRACK LH) and 1 W11259786 (TRACK RH) and 1 WP8531323 (gasket) and 1 WP8531743 (gasket) and 1 WPW10195238 (track TOP LH) and 1 WPW10195240 (track TOP RH) and 1 WPW10511198 (tub-dishwr)"
Near Cedar Park, TX 78613
Cliff
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT750SAHB0 Arrived on site to replace upper rack adjusters for dishwasher. Replaced both adjusters from kit and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78747
Kevin
Job Details: 03/10/2019
RANGE AMANA AGR5330BAS3 "Arrived on site for customer smelling gas at valve. Replaced valve,added bubble solution no leak detected. Gas can be heard hissing when turned on at source. Found cook top left front burner on. After turning off gas leak stopped, no further repair is required at this time, job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 03/10/2019
WASHER MAYTAG MAH7500AWW "Arrived on site for customer complaint of no water entering unit, found clog in water line, unit tested good.
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL MDBH968AWB0 "Arrived on site for dishwasher leaking water. Inspected unit and found water coming from top right corner and leaking down door. Pulled unit out and inspected. Door panel and tub. Found door not seal correctly on right side. Called tech support and spoke with Mark (SR#7724317805). Found c Ndola hosing screw mounts broken and allowed to separate from door panel and caused panel to bow. Will need to replace inner door panel and console. Will need to replace vent gasket and dispenser gasket with new panel. Office to schedule appointment, due to no ETA availability on inner door panel. ; ordrng 1 INNERDOORPANEL (99003424) and 1 SEENOTE (PART research AND SCH APT) and 1 W10190889 (vent) and 1 WP99003317 (DISPENSER ) and 1 WPW10235718/BLACK (CONSOLE)"
Near Del Valle, TX 78617
Joseph C.
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW4815EW1 "Arrived on site for “door latches, but will not run” complaint. Inspected unit and found lid latch and control faulty. Removed and replaced lid latch and control. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Waco, TX 76707
Al
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF560SMYW04 Arrived to inspect freezer with frost. Verified complaint and noticed the gasket is sagging underneath the freezer door. I attempted to repair the gasket but the new part was also defective. Office to order new gasket for return visit.
Near Seguin, TX 78155
Robert
Job Details: 03/10/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived on job for complaints of error code ran diagnostics and got code for water valve. Replaced valve and test. Operation normal.
Near Austin, TX 78704
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on site for fresh food not cooling. Diagnosed unit not entering defrost,evaporator incased in ice. Removed ice from evaporator replaced defrost thermistor and control."
Near Austin, TX 78738
Brandon
Job Details: 03/10/2019
DRYER WHIRLPOOL WED7500GC0 "Arrived on site for customer complaint of clothes getting stuck and wrapped around near lint screen. I found drum was out of round, ordering drum. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10545923 (drum)"
Near Waco, TX 76707
Al
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived to inspect washer not washing. Tested unit and unit did not respond.i removed and replaced the actuator and control. Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to replace control and UI, after replacing, unit tested good."
Near Austin, TX 78731
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "4123 honeycomb rock circle correct addressArrived on site for no ice. Ran diagnostics weak air flow from fan motor,E2 error code icemaker ,icemaker failed harvest. Replaced ice fan and icemaker,reset unit to clear error code. Powered unit on,ran diagnostics all test passed water filled icemaker unit working as designed"
Near Spicewood, TX 78669
Brandon
Job Details: 03/10/2019
DISHWASHER JENN-AIR JDB9200CWX2 "Arrived on site for customer complaint of unit not working, found faulty drain pump, after replacing unit tested good.
Near Belton, TX 76513
Al
Job Details: 03/10/2019
WASHER AMANA NTW4516FW3 Arrived to inspect washer still not spinning clothes dry. Confirmed the complaint and removed and replaced the actuator. Reassembled and tested the unit and unit tested as designed. All water lines were dry at the time of service. Also made the drain pipe vertical since customer had it horizontally placed.JOB COMPLETE.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for no ice condition. Tested unit and found that the unit had power to the ice maker model but the module would not turn. Removed and replaced ice maker. All water connections are dry.
Near Buda, TX 78610
Leonardo
Job Details: 03/10/2019
MICROWAVE MAYTAG MMV4206FZ Arrived on site to test unit for open close door error. Test unit and found burned 3 way switch. Replaced switch test unit and unit test good job complete unit heating correctly and no error code.
Near Kyle, TX 78640
Brandon
Job Details: 03/10/2019
DRYER MAYTAG PYE2300AYW "Arrived on site to replace thermal fuse, once replaced unit tested good, vent was clear."
Near Austin, TX 78753
Tyler B.
Job Details: 03/10/2019
WASHER ROPER RTW4516FW2 "Arrived on site for unit leaking and not running, plugged in unit and drain was constantly running, good sign of failed control, and also found GEARCASE leaking oil and will require replacement, didn't hav control on hand so will need to return with all parts; schdld next appmnt for 3/12 TUE 8-12"
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTE304GPS0 "Arrived on site for dishwasher not cleaning properly. Performed diagnostics mode and found no error codes. Monitored test cycle and measured amp draw to heating element, found within range. Checked for hot temperatures at end of test cycle. All tested good, no water leaks present"
Near Salado, TX 76571
Arthur B.
Job Details: 03/10/2019
WASHER MAYTAG MVWX655DW0 "Arrived onsite for customer complaint of top load washer not dissolving soap and not agitating. Tested unit and found washplate stripped.
Near Austin, TX 78732
Paul
Job Details: 03/10/2019
OVEN KITCHENAID KEBK101SSS04 Arrived onsite for the oven not getting up to temp. Mr stated it takes hours to get hot. I tested the unit in the bake cycle and found only the outer broil element heating. I tested the bake element at the control and had 30 ohms making it good. I tested the outer broil element at the control and found it open. The broil element and the main control need to be replaced to complete service. I replaced the AM control and the broil element. I tested the unit and it is working as designed. Call complete
Near Cedar Park, TX 78613
Cliff
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT750SAHB0 parts (79.56+tax)Svc/Lbr (209.99+tax); ordrng 1 W10712395 (adjuster KIT)
Near Austin, TX 78731
Paul
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived onsite for the refrigerator with frost build up. Mr stated he removed most of the frost and it hasn’t returned. I found only a small amount of frost on the rear cover. I tested the thermistors and fans and found all working as designed. I found the door gasket sealing correctly. I tested the unit in defrost and it worked as designed. I suspect the door had been left open and explained this to mr. The unit is working as designed. Call complete.
Near New Braunfels, TX 78132
Robert
Job Details: 03/10/2019
OVEN WHIRLPOOL WOS51EC0AS0 Arrived on job for complaints of no power. Found open fuse replaced. Test operation.
Near Pflugerville, TX 78660
Jonathan S
Job Details: 03/10/2019
MICROWAVE KITCHENAID KMHS120ESS7 "Arrived on site for microwave venthood light not working and fan making loud noises. Performed diagnostics and tested light. Found failed light bulb. Removed failed light and installed new. Tested light. Ran vent hood, found sound normal operation. All tested good. Spoke with customer on user care."
Near Austin, TX 78735
Leonardo
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site tot test unit for front panel being damaged. Found damaged on front panel, replaced panel test unit and unit test good no leaks present at This time and no damaged found on new panel. Job complete."
Near McDade, TX 78650
Scott
Job Details: 03/10/2019
WASHER MAYTAG MVWB835DW0 "Arrived on site , replaced gear case . Couldn’t remove stator and rotor from gear case . Ordering stator , rotor ,clutch and screws .return 3/7 may need autho.; ordrng 1 W10754158 (stator) and 1 W10754161 (rotor) and 1 W10754448 (clutch) and 1 W10754448 (clutch) and 8 W11027980 (SCREW)s"
Near Lampasas, TX 76550
Al
Job Details: 03/10/2019
DRYER WHIRLPOOL LER5636EQ3 Arrived to inspect dryer not heating. Confirmed the complaint and checked the rear of the unit and discovered the wire from the harness to the element was burned and damaged. I repaired the wire and replaced the Cutoff Reassembled unit and unit tested as designed and not heats.JOB COMPLETE.
Near Austin, TX 78758
Steve C.
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for the unit freezer is frosting up. Tested the unit and found the freezer brackets will not close properly. Replaced both brackets and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78717
Tyler B.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF520PADM5 "Arrived on site for unit popping breaker, Cust was overseas after orgi repair, found I pinched heater wire in sump, causing issue, corrected wire fixed wire and tested good, no leaks on site covered under our labor warranty"
Near Waco, TX 76707
Al
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW5000DW1 I arrived on site to service washer. Advised customer the factory warranty was expired and took a photo of the receipt. Customer declined service and asked me to leave the residence. No services preformed.
Near Kyle, TX 78640
Diego G.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL MDB4949SDH3 "Arrived on site. Replaced main control board and console Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Kyle, TX 78640
Diego G.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL MDB4949SDH3 "Arrived on site. Replaced main control board and console Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Kyle, TX 78640
Diego G.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL MDB4949SDH3 "Arrived on site. Replaced main control board and console Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Manor, TX 78653
Cliff
Job Details: 03/10/2019
OVEN WHIRLPOOL WFG320M0BB2 Arrived on site to diagnose a range with an oven that will not operate. Found regulator oven on off switch in the off position. Reset switch to proper position and tested unit. Found all is functioning properly at this time.
Near Spicewood, TX 78669
Brandon
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for customer complaint of unit not powering on, found loose connection at junction box, I tightened connection on incoming power supply, unit tested good."
Near Kyle, TX 78640
Brandon
Job Details: 03/10/2019
WASHER MAYTAG MVWC565FW0 "Arrived on site for customer complaint of unit not spinning and making a noise when unit was not running, found faulty control, gearcase, and belt. I replaced gearcase and belt, ordering control. ; ordrng 1 W11116594 (cntrl-elec)"
Near Austin, TX 78723
Tyler B.
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on sote for nosiey unit, found RF and fc Evans frosted, removed all ice and replaced RF and fc fans and tested good. No leaks on site"
Near Austin, TX 78732
Paul
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KSSC48QTS03 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the spring, button, & latch on the ice bin. I replaced the ice maker ice door, the ice dispenser motor, & the ice dispenser door. I tested the ice dispenser and all is working as designed but the ice bin is not fitting correctly on the shaft and is staying up like the shaft has pushed up. There could be a issue with the shaft, dispenser motor, or bin coupler but upon inspecting I could not see anything visually wrong. Ordering c-notes, W10822635 MOTOR, WP2188918 COUPLING, WP8281164 SCREW, WP2198628 SEAL, & WP2318082 SHAFT.; ordrng 1 C-NOTES (NEEDS PARTS AUTHORIZATION & THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W10822635 (MOTOR) and 1 WP2188918 (COUPLING) and 1 WP2198628 (SEAL) and 1 WP2318082 (SHAFT) and 1 WP8281164 (SCREW)"
Near Austin, TX 78739
Brandon
Job Details: 03/10/2019
OVEN KITCHENAID KOSE500ESS03 "Arrived on site for customer compliant of unit not working, found faulty control, I replaced control, unit tested good."
Near Austin, TX 78736
Kevin
Job Details: 03/10/2019
WASHER MAYTAG MVWB835DW3 Arrived on site for complaints of no operation. Found f6e2 and f6e3 error code for communication error between control and UI Replaced the control board and panel. Ran diagnostics cycle all operation functioning properly. No leaks detected at time of service.
Near Austin, TX 78731
Luis
Job Details: 03/10/2019
REFRIGERATOR IKEA IK8FXNGFDM00 "Arrived on site for no cool. Removed evaporator cover found large iceball on inlet to evaporator. Diagnosed leak at inlet to evaporator,removed faulty evaporator installed new evaporator assembly vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly ; ordrng 1 CNOTE (SEALED SYSTEM REPAIR)"
Near Burnet, TX 78611
Thomas L.
Job Details: 03/10/2019
REFRIGERATOR MAYTAG MFI2569VEA1 Arrived on site for no cool condition. Found that the main control was totally dead. I could not enter diagnostics. Replaced control. Programmed new personality code into new control. All operations started properly. All water connections are dry.
Near Kingsland, TX 78639
Thomas L.
Job Details: 03/10/2019
REFRIGERATOR JENN-AIR JFC2089BEP01 Entered house via lockbox. Found water turned off two units. The water was turned off because the inlet water valve to the icemaker was stepped on. Replaced water valve and tested. All water connections were dry. locked home and notify the owner.
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for door not staying down, found unit had no pads, installed and Testd good no leaks on site"
Near Bartlett, TX 76511
Arthur B.
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW4800BQ0 "Arrived onsite for customer complaint of top load washer tub loose and moving around after repair. Inspected tub. Found suspension checks ok. Advised customer that when spinning, tub will bounce around to level out clothes. Advised all checks ok. All water connections were dry at time of service."
Near Hewitt, TX 76643
Al
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW4850HW1 Arrived to inspect washer not spinning. Tested the unit in diagnostic test mode and lid lock was faulty. Adjusted the latch and reassembled and tested the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78729
Steve C.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for the unit is not drying dishes. Tested the unit in diagnostics and receive no error codes. Also the heater did turn on and is working properly. Advise the customer to turn on the hot water first from the sink then start the unit. Also set the rinse aid to number four. Unit works properly and all water connection for a dry at the time of service.
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/10/2019
COOKTOP KITCHENAID KGCU467VSS02 Arrived on site for cooktop when igniting front burners back burners are sparking. Performed diagnostics and tested all burners. Found back right burner cap and burner not sitting correctly and causing high flame. Adjusted burner and cap. Tested all other burners. All tested good. Spoke with customer on user care guide.
Near Georgetown, TX 78628
James
Job Details: 03/10/2019
MICROWAVE FRIGIDAIRE FFMV164LSA "Arrived on site and installed new mag, cap, diode and transformer. Tested operation and found unit is working properly. Job complete"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site as unit arrived from factory with a dented door panel. Replaced dented door panel. All water connections are dry. This is an inventory home and the builder gave me permission to enter through the back door. The back door was closed when I left the home.
Near Leander, TX 78641
Lou
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to inspect refrigerator RC section freezing in crisper. Upon further inspection, the customer advised that food items would freeze on the shelf just above the crisper right in the front. I checked temps in the RC section and it was 35 degrees on a setting of 38. I verified the RC thermistor was good and verified the damper was opening and closing. I checked the ice bin gasket on the left RC door and made sure it had a good seal. I adjusted the gasket. Found food packages ad beverages blocking the air flow in the back of the Rc section. Advised customer to make sure the back was clear approximately one inch to allow airflow. No water leaks observed during service, job completed."
Near Austin, TX 78722
Joseph C.
Job Details: 03/10/2019
DISHWASHER MAYTAG MDB4949SDH3 "Arrived on site for “control panel issues” complaint. Inspected unit and found control faulty. Removed and replaced control. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Kyle, TX 78640
Robert
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL MDB4949SDH3 Arrived on job to replace panel. Customer was expecting a Control and requested I order that instead.; ordrng 1 W10906430 (cntrl-elec)
Near Austin, TX 78744
Leonardo
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for panel over lay coming off. Found damaged panel replaced panel test unit and unit test good no leaks present at this time job complete.
Near Austin, TX 78747
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site for no ice. Ran diagnostics on unit freezer and fresh food thermistor passed,ran fan and baffle test passed,ran ice box thermistor test passed,ran ice box fan test passed. E2 error on icemaker ran harvest test passed. Replaced icemaker assembly,ran harvest test with new icemaker passed ran fill test passed. Unit passed all diagnostic test
Near Spicewood, TX 78669
Brandon
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTM354ESS1 "Arrived on site for customer complaint of unit not working and making noise, found faulty controls and wash motor noise. Ordering controls and wash motor ; ordrng 1 W10913521 (panel-cntl) and 1 W11228314 (CONTROL)"
Near Austin, TX 78723
Joseph C.
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for “no ice production and making noises” complaint. Per my previous diagnosis, removed and replaced control. Still not able to get FC fan working. Ordering new FC evaporator fan and harness. Return for repairs on 03/06. No leaks detected, at time of service.; ordrng 1 W11249952 (FC EVAPORATOR FAN)"
Near Cedar Park, TX 78613
Lou
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "arrived one site to inspect refrigerator FC door damage. I found a dent at the bottom of the FC door approximately 4-6 inches long. I removed and replaced the FC door and using my heat gun, I shaped the door gasket before installing it. Tested the door and leveled the unit. No water leaks observed during service, job completed."
Near Austin, TX 78738
Luis
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived on site for rust on doors removed both doors installed new doors checked door seal good. Installed nameplate ; used 1 W10909682 (NAMEPLATE) from stock
Near Georgetown, TX 78633
Arthur B.
Job Details: 03/10/2019
OVEN WHIRLPOOL GBS307PDQ4 "Arrived onsite for customer complaint of wall oven over heating. Tested unit and found broil relay stuck closed. Unit will need new control. Removed an replaced control. Reassembled. Powered unit on. Unit now works as intended. No other issues found."
Near Austin, TX 78734
Paul
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived onsite for the refrigerator that started making a loud noise and stopped working. I found the FC door not sealing properly due to frost build up in the back of the unit on the evaporator coil cover. I found the evaporator fan not running with voltage to it. I defrosted the unit and replaced the fan motor & wire harness assembly. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78628
James
Job Details: 03/10/2019
REFRIGERATOR KENMORE 105.50512 Arrived on site and tested operation. I found unit would turn on but start device would just click. I found the harness to the start device has been spliced previously. I installed new lead ends and new start device. Tested operation and found unit now cooling. Customer also asked about their ice maker constantly making ice. I found the bail arm missing and I installed a new one. Unit tests good and will take up to 24 hours to reach temperature. Job complete
Near Bastrop, TX 78602
Joseph C.
Job Details: 03/10/2019
REFRIGERATOR MAYTAG MFI2570FEB01 "Arrived on site for “not dispensing ice” complaint. Per my previous diagnosis, removed and replaced dispenser motor and impeller. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/10/2019
DISHWASHER GE GSD5320D02BB "Arrived on site for unit leaking, started unit and found leak coming from front left corner, removed cover and found hole in tube due to incorrect screws installed, bottom supposed to have long screws, top has small machine screws. Found tops on bottom and bottoms on tops, causing hole, took pics of hole and screws, tub is not service able or replace-able . ; saved tckt"
Near Elgin, TX 78621
Cliff
Job Details: 03/10/2019
OVEN KITCHENAID KODT107ESS01 Arrived on site to replace previously ordered parts for oven. Remove control panel and verified sensors were correct readings. Replaced control panel and tested unit. Found all is functioning properly at this time and no inconsistencies through diagnostics. No further repairs are needed and all is working properly.
Near Leander, TX 78641
James
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site and tested operation. I found no faults in memory and ran diagnostics. I found water was not getting to unit and I checked the shut off valve and found to be closed. Turned on the water and continued with diagnostics. I found unit is working properly and all functions test good. The rinse aid dispenser was empty and I instructed customer on best practices for cleaning performance. Job complete
Near Lago Vista, TX 78645
James
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and tested operation. I found that the unit runs properly and has no faults. After 5 minutes in diagnostics cycle I found the unit leaking from the right side. I found the leak coming from a seam in the tub. Unit will need new new tub assembly, blanket, u-shield, and rollers to repair. Repair will require 2 hours. Office to schedule return visit for repair. ; ordrng 1 CNOTE (2HOURS) and 1 W10750120 (shield) and 1 W11086533 (shield) and 4 WPW10078083 (dishrack wheel)s and 1 WPW10681506 (tub-dishwr)"
Near Round Rock, TX 78664
Tyler B.
Job Details: 03/10/2019
WASHER MAYTAG MVWC565FW1 "Arrived on sote for unit not filling, found control not sending volts to valves, replaced control and Testd good, no leaks on site"
Near Austin, TX 78732
Luis
Job Details: 03/10/2019
REFRIGERATOR ELECTROLUX E32AR85PQSC Arrived on site for freezing in fresh food. Called tech support due to on going issues. Correct control installed and good thermistor. Unit has all correct parts installed and only other option Is to continue to replace control and possibly will not correct issue.
Near Cedar Park, TX 78613
Lou
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator ice maker not working. I placed the unit in diagnostics and tested the ice maker. It harvested aa designed but the water did not dispense. I checked the water line at the bottom left hinge area and found the fill tube line frozen. I checked voltage to the heater and to none. I contacted Techline and spoke to Andy, who advised to order the FC door and main control. I was able to get the fill tube line cleared before I left ad advised the customer of my findings and what I was going to do to repair the unit. I am ordering the FC door SS and the main control and office to schedule return service. I advised the customer it would take 6-8 weeks for the door to come in at which time the office would contact to schedule. No water leaks observed during service.; ordrng 1 LW11026425 (FOR-TIP SS) and 1 W11212392 (CNTRL-ELEC)"
Near Lakeway, TX 78734
Paul
Job Details: 03/10/2019
DISHWASHER JENN-AIR JDB8700AWP3 Arrived onsite for the dishwasher not draining. I found a piece of glass in the drain pump. I removed the glass and tested the unit. The unit is working as designed. There were no water leaks present at the time of service
Near Austin, TX 78739
Luis
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KFIS20XVMS8 Arrived on site for water leaking customer defrosted unit per description drain freezing over. Removed compressor cover removed clogged duct bill from drain installed updated drain tube. Part covered under AUTHO S38253