Near Kempner, TX 76539
Cliff
Job Details: 05/04/2020
DISHWASHER BOSCH SHE65T55UC Arrived on site to diagnose a dishwasher that is giving error code. Found clogged filter error saved. Tested unit and found no mechanical failures at this time but did note suds during diagnostic testing. Advised homeowner on findings and advise them on limiting soap used due to soft water.
Near Buda, TX 78610
Robert
Job Details: 05/04/2020
WASHER MAYTAG MVWB835DC3 Arrived on job for complaints of not powering on. Found the console buttons not working. Replaced console and test. No leaks detected at time of service.
Near Manor, TX 78653
Leonardo
Job Details: 05/04/2020
DISHWASHER BOSCH SHX7PT55UC/07 Arrived on site to test unit r unit not turning on. Test unit and found burner wires coming in from wall.
Near Round Rock, TX 78665
David S
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for fridge lights not working. I inspected unit and work area and found the light in the freezer not working. I removed the light wind tested voltage and it should 20vdc. I replaced the light with one from truck stock, led module W11205083, the freezer light came on and so did the fridge lights. Job complete. No water leaks detected."
Near Dale, TX 78616
Noah D
Job Details: 05/04/2020
REFRIGERATOR LG LFX31945ST/07 "Arrived on site to inspect fridge for not dispensing water and broken housing, replaced housing and cap assembly, found spring holders warped and not sitting correctly for flap to close but did not pose a functional issue, all functions are returned of dispenser. Job complete"
Near Taylor, TX 76574
Andy
Job Details: 05/04/2020
COOKTOP JENN-AIR JIC4536XS00 Arrived on site to install previously diagnosed part. Before removing and replacing part attempted to reset and reprogram cooktop. After a few attempts was able to successfully reprogram cooktop. Tested unit and all operations are normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.
Near New Braunfels, TX 78130
Luis
Job Details: 05/04/2020
REFRIGERATOR LG LFXC24726S/02 "Arrived on site for no cool. Pierced low side pressure reading +40 diagnosed a defective compressor. Replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture,installed updated firmware to main control,powered unit on checked low side pressure good unit cooling down correctly"
Near Killeen, TX 76542
Al
Job Details: 05/04/2020
OVEN WHIRLPOOL WFE540H0ES0 Arrived to inspect oven heating issues.Disassembled and found the bake element was defective.Ordering the bake element and will return with the board.Office to reschedule with customer ; ordrng 1 W10779716 (BAKE ELEMENT )
Near Austin, TX 78731
David Z
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Arrived on site to diagnose refrigerator not cooling in either compartment. Performed diagnostic on unit. Refrigerator was in the maintenance shop at time of arrival and unplugged / had been sitting. Maintenance employee advised me that they had seen ice in the RC vent holes, and a little on the top right hand corner by the cap tube. When I turned the unit on the FC fan never came on at all, after several mins. Replaced FC fan, which came on immediately. Unit may have a sealed system issue, but with the unit being idle and unplugged I can not verify at this time. Compressor is running and frost pattern was building. All is now working as designed. Call complete."
Near Leander, TX 78641
Lou
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived on site to inspect ice maker error code. Upon further inspection, I placed the unit in diagnostics and tested #56 for the ice maker error codes. It was showing e5. Tested temps in the FC=13 degrees and RC=42 degrees. Found no frost/ice built up and good frost patterns on evaporators. I removed and replaced the ice maker and cycled power to the unit and tested the ice maker. Unit is operating as designed. No water leaks observed during service, job completed. I advised the customer to give the unit approximately 24 hours to cool before they see ice production."
Near Round Rock, TX 78664
David S
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site for washer tripping the breaker. I inspected the unit and work area. Found the out the unit was plugged into is a GFCI outlet, they have an extension cord plugged into a none GFCI outlet, they stated it is still tripping the breaker. I inspected the breaker and found the unit on an arch breaker. See so quick pic for outlet and breaker box. I ran the unit through a diagnostics cycle and it didn’t trip. I filled the tube half way with water and had it drain out still didn’t trip. I ran the unit through manual spin and agitate for extended time. Still didn’t trip. I called techline and spoke to Spoke with cKathy, sr# 7727729908, advised them of the situation. Advised they do not recommend the washer on a arch breaker or GFCI outlet, and have an electrician come out and change them. Job complete."
Near Lockhart, TX 78644
Noah D
Job Details: 05/04/2020
REFRIGERATOR BOSCH B36CL80ENS/02 "Arrived on site to inspect and install middle drawer due to intermittent display issues, replaced all parts and retested. No problem found. Complete"
Near Copperas Cove, TX 76522
Cliff
Job Details: 05/04/2020
DISHWASHER GE GSD500P-45BA Arrived on site to diagnose a dishwasher that is leaking. Tested all parts and components and found no leaks with the dishwasher it’s self at this time. Did note homeowners plumbing leaking through sink drain line inside of the wall. Homeowner will need a plumber to fix the leak to complete repairs. Advised homeowner to discontinue usage of sink and dishwasher to prevent further issues
Near Round Rock, TX 78664
David S
Job Details: 05/04/2020
OVEN WHIRLPOOL WGE745C0FS01 "Arrived on site for front left element not lighting all the way. I inspected the unit and work area. I found the front left element. lighting all the way around. I found the left rear element not light, he could has burnt and broken. I am ordering left rear element WPW10342780, and returning with the front left switch just Incase..; ordrng 1 WPW10342780 (LEFT REAR ELEMENT )"
Near Lakeway, TX 78734
Jacob
Job Details: 05/04/2020
WASHER WHIRLPOOL MVWB865GC0 Arrived onsite for unit making rattling noise. Tested unit. Found that noise is coming from the drain motor. Replaced drain motor. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78727
Eman J.
Job Details: 05/04/2020
DRYER WHIRLPOOL WED49STBW1 "Arrived onsite for dryer not heating. Tested the system found that the element was faulty. Replaced he element, tested the system. Everything works as designed. Job complete."
Near San Marcos, TX 78666
Robert
Job Details: 05/04/2020
WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of out of balance. Found the washer shaking a lot. Ran calibration and test washer but still shaking and tub is out of round. ; ordrng 1 W10752719 (basket)
Near Jarrell, TX 76537
James
Job Details: 05/04/2020
WASHER SAMSUNG WF42H5200AP/A2 Arrived on site and tested operation. Found leak coming from tube to bellow top. Found hose is no longer available. Job complete
Near Pflugerville, TX 78660
David S
Job Details: 05/04/2020
WASHER MAYTAG MVWB835DW3 "Arrived on site for washing machine not powering on. I checked voltage to the control and found 123V, I checked voltage to the UI and found it is getting 5V. I have found the UI has failed and will need to be replaced. I swapped in a new UI and tested the unit I found error codes F6E2, F6E3, communication errors. I ran the unit through a diagnostics cycle to make sure that the UI is the only failed part. Unit operated as designed no other faults or errors found
Near Austin, TX 78753
Eman J.
Job Details: 05/04/2020
REFRIGERATOR LG LSXS26386S/00 Arrived on site for a refrigerator not making ice. Tested the system found that the ice maker is bad. Replaced he ice maker. Tested the system everything works as designed. No water leaks at time of service. Job complete.
Near Austin, TX 78753
Leonardo
Job Details: 05/04/2020
RANGE AMANA AER6603SFS2 Arrived on site to test unit for no display. Test unit and found power coming in at red wire to whir was 240 it should be 120 and black wire to white got 0 and it should be 120. Bad outlet
Near Coupland, TX 78615
Scott
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW4850HW1 "Arrived on site ,replaced motor ,cap and actuator . Ran calibration and test wash . All checked normal . No water leaks detected at time of service . Job complete ."
Near Lakeway, TX 78734
Jacob
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KFIS20XVMS00 Arrived onsite for unit over freezing on the refrigerator. Put unit in service test mode. Found that thermistor and control damper was not working. Thermistor giving inaccurate readings of temperature and damper door was not closing all the way. Replaced both parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near La Grange, TX 78945
Noah D
Job Details: 05/04/2020
WASHER LG WM2455HG "Arrived on site to inspect washer for not filling with water, upon inspection found the water valves disconnected , tested valves through diagnostics, both valves worked and were free of sediment in filter. Checked water hoses and found hot water hose must be a half strength to prevent leak, water level was too low for heavy soil cycle, replaced pressure switch and retested, heavy rinse and soil had a large amount of water, instructed customer to stay on cold due to pressure issue with hot water outlet. Job complete"
Near Austin, TX 78748
Leonardo
Job Details: 05/04/2020
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site to test unit for right front burner not igniting. Found Bad burner head, ordering new burner cap W10881749 and burner head WPW10515455. Rescheduled for ; ordrng 1 W10881749 (BURNER CAPS) and 1 WPW10515455 (RF BURNER HEAD )"
Near Georgetown, TX 78633
Tyler B.
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDT710PAYM4 "Arrived to inspect unit not draining found glass in drain, removed and tested properly
Near Dale, TX 78616
Noah D
Job Details: 05/04/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to inspect dryer for squeaking, replaced motor due to screeching sounds. Tested unit after replacing motor, no sounds heard other then normal dryer noise, found low airflow, dryer vent was instructed to be cleaned for better drying times, tested all functions and showed customer. Complete"
Near Killeen, TX 76549
Wesley
Job Details: 05/04/2020
DISHWASHER FRIGIDAIRE LFBD2409LM0A Arrived onsite and found faulty motor. Repaired by replacing motor. Unit is now operating as designed. Advised customer on repair.
Near Kempner, TX 76539
Cliff
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to replace controls for refrigerator. Replaced user interface and main control and tested unit. Found fan cycling properly after replacing controls and advised homeowner to monitor unit for 24 hours. All checks good at this time no leaks were found at time of service.Parts
Near Belton, TX 76513
Al
Job Details: 05/04/2020
WASHER LG WM2455HG "Arrived to inspect front load washer loud during spin cycle.Found the customers daughter washed a queen comforter without a balanced load, which caused the loud banging noises.I ran a quick wash load and unit tested as designed.All water lines were dry at the time of service.Jon Complete No parts installed"
Near Killeen, TX 76543
Wesley
Job Details: 05/04/2020
RANGE AMANA AER5735QAQ Arrived onsite and found clean cancelling itself after 10 seconds and resuming standby no latch function during those 10 seconds. All other functions operating as designed.
Near Austin, TX 78750
David Z
Job Details: 05/04/2020
DISHWASHER MAYTAG MDB7749AWW2 "Arrived on site to diagnose dishwasher that was not running* cycles. Performed diagnostic and checked control panel. Found only 4 Of the control panel buttons were responding, the rest were inoperative. . Replaced console and retested. All buttons now functioning, and unit operating as normal. No water leaks found at time of service. Call complete."
Near Austin, TX 78759
Paul
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KSRG25FKBL15 Arrived onsite for a refrigerator with the water and ice not working. I found the water dispenser working fine but the ice dispenser is not working and it’s not making ice. I found 120VAC to the icemaker and it not responding. I found 120VAC to the auger motor and it not working. The icemaker and auger motor need to be replaced. Ordering the icemaker and the auger motor..; ordrng 1 2198597 (ICE MAKER ASSY (R)-120V/) and 1 W11170227 (MOTOR)
Near Austin, TX 78747
Kevin
Job Details: 05/04/2020
COOKTOP WHIRLPOOL GR478LXPS2 "Arrived on site and inspected range and found both left elements are out, this would require the replacement of both elements and both infinite switches. Also found oven door is not closing properly all the time, it can be closed what is suffering from a lot of wear and tear to the hinges and inner door panel.
Near Austin, TX 78747
Kevin
Job Details: 05/04/2020
REFRIGERATOR KENMORE 106.556495 "Arrived on site and inspected refrigerator and found freezer temperature is 2 to 3° fresh food temperature is 40° this is correct for the unit. Found water dispenser is barely trickling,
Near Granger, TX 76530
Andy
Job Details: 05/04/2020
OVEN KITCHENAID KSGG700ESS1 Arrived on site for range oven lights not working. Tested and inspected unit and found failed bulbs. Removed failed parts and replaced with new from servicer stock. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Kyle, TX 78640
Luis
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for no ice and after leaking. Ran diagnostics E2 error icemaker will not harvest diagnosed a defective icemaker and water leaking from around housing. Installed adapter kit and a new icemaker ran diagnostics all test passed. ; used 1 W10612142 (ADAPTER ) from stock
Near Pflugerville, TX 78660
Leonardo
Job Details: 05/04/2020
MICROWAVE AMANA AMV2307PFS0 Arrived on site to test unit for light under not Turning off. Found bad control board replaced board test unit and unit test good job complete
Near New Braunfels, TX 78132
Robert
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRFF707ESS Arrived on job for complaints of leaks. Found the refrigerator drain blockage. Cleared blockage and checked pan for damage. No additional leaks detected.
Near Round Rock, TX 78681
Tyler B.
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived to inspect unit with light out. Found freezer light out, replaced and tested properly"
Near Kempner, TX 76539
Cliff
Job Details: 05/04/2020
REFRIGERATOR BOSCH B26FT70SNS/08 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found RC evaporator fan not running. Fan will need to be replaced to complete repairs.; ordrng 1 00649619 (RC EVAP FAN)
Near Austin, TX 78717
David Z
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDTE334GPS "Arrived on site to diagnose dishwasher with issue with upper rack. Performed diagnostic and found the retaining clips,on the right adjustor had broken off, and rack was loose. Replaced right adjustor and retested. Unit is now working as designed. Call complete."
Near Georgetown, TX 78626
Tyler B.
Job Details: 05/04/2020
WASHER GE GTWM4250D1WS "Arrived to inspect unit not ringing out clothes, found unit to have weak shocks, small weigh would send basket to floor. Unit will need shocks to repair ; ordrng 2 WH16X10158 (washer front rod/spr)s and 2 WH16X10159 (washer rear rod/spri)s"
Near New Braunfels, TX 78132
Robert
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRFC704FSS02 Arrived on job to replace fill hose. After replacement test operation test 97. No leaks detected at time of service.
Near Spicewood, TX 78669
Jacob
Job Details: 05/04/2020
REFRIGERATOR LG LFXS29626S/01 Arrived onsite for unit making noise when compressor kicks on. Looked at compressor and found a low side valve compressor line was touching the metal compressor cover panel. Pushed line back to clear the back panel from rubbing. Tested unit. Did not get overly loud noise. No issues at this time. Job complete
Near Austin, TX 78703
Leonardo
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to test unit for panel not working. Found shorted panel some lights staying on when off and bad control board.
Near Temple, TX 76502
Al
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDBE02 Arrived to install previously ordered parts.Removed and replaced the valve and ice maker.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78738
Jacob
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite for dispenser was letting the finishing liquid pour out after putting finish liquid in. Tested unit. Found liquid was not holding. Replaced dispenser. Tested unit. Unit test good. No leaks at this time. Job complete
Near New Braunfels, TX 78130
Robert
Job Details: 05/04/2020
FREEZER WHIRLPOOL WZF34X16DW01 Arrived on job for noise and control reset issues. Replaced control and adjusted lines from compressor to not touch cavity. No leaks detected at time of service.
Near Hutto, TX 78634
David S
Job Details: 05/04/2020
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for microwave making a clicking noise and the vent hood light not working. I tested the unit and could not get it to reproduce the noise. I inspected the control board and found the Hoover the light relay damaged. I replaced the control board and the light would still not come on. I tested the bulb and found the bulb had failed. Job complete.
Near Round Rock, TX 78665
Tyler B.
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived to inspect unit leaking water from ice maker and ice building under bucket. Found plate was not sealing allowing air to mix in ice box, also found ice under heated fascia flap. While inspecting ice cubes found 2 different profiles of ice, some were thinker and thinner than others, 5is indicates that the unit is intermittently over filling my a slight amount, unit will need control, plate and heated fascia to repair ; ordrng 1 W10347055 (plate) and 1 W11224256 (cntrl-elec) and 1 WPW10553630 (escutcheon)"
Near Austin, TX 78729
Eman J.
Job Details: 05/04/2020
FREEZER WHIRLPOOL WRT318FZDM05 "Arrived on site for refrigerator freezing. Tested the system found that the evap cover is cracked and that there’s a ball of ice at the top of the evaporator. I replaced the evap cover and am ordering a seal system. Ordering the compressor W11135151, evaporator W11407409, drier W11107829, and coupler W10913906. Office will contact customer with reschedule date. ; ordrng 1 W10913906 (coupler) and 1 W11107829 (DRIER) and 1 W11135151 (COMPRESSOR ) and 1 W11407409 (EVAPORATOR )"
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/04/2020
MICROWAVE KENMORE 790.488539 "Arrived to inspect unit with flicker after control replace. Found connector on relay in wrong position, corrected and tested properly"
Near Georgetown, TX 78633
Tyler B.
Job Details: 05/04/2020
OVEN WHIRLPOOL WOC54EC0AS02 Arrived to inspect unit not allowing commands. Foundncontrol bad. Replaced and tested properly
Near Manor, TX 78653
Scott
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for tub not filling. Found unit was stuck in drain mode . Ran diagnostics , got valve thermistor ,basket speed ,motor speed ,off balance ,lid lock error codes . Unit would not go into test mode . Tried couple of times before it would go . Found basket banging around ,could manually move basket from side to side . Quoted customer for gearcase ,hub, and cam kit No water leaks detected at time of service ."
Near Cedar Park, TX 78613
Lou
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to inspect frost in the freezer section of refrigerator. Upon further inspection, I tested temps in the FC=8 degrees & RC= 38 degrees. Opened the FC door and found a very small amount of frost on the shelves what appears to be from the door being open for a brief amount of time. Also, I found the blue shipping tape at the top of the ice box housing was tucked under the door gasket causing a bad seal. I removed the tape and shaped the gasket. I found a gal in between the cabinet and chassis at the opening o the FC & RC sections and sealed it with manufacturers approved silicone. I found frost/ice shavings under the ice bin and cleaned it out. Advised customer of my findings. No water leaks observed during service, job completed."
Near Austin, TX 78703
Kevin
Job Details: 05/04/2020
ICE MACHINE KITCHENAID KUIX305ESS0 "Arrived on site and inspected ice machine and found it is off, after turning on power found no incoming water, found water filter is not fully engaged into housing, removed water filter and incoming water returned. Reinstalled water filter and it is operating normally, no water leaks detected at time of service, job complete collected service fee only."
Near Austin, TX 78750
David Z
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site to diagnose refrigerator leaking water out the right side. Performed diagnostic and checked for leaks. Found ice under pantry drawer due to a clogged Evap drain in the RC. Removed drain and found obstruction and cleared it out. Drain working as designed now. Melted remaining ice. All is working as designed at this time. Call complete.
Near VLG O THE HLS, TX 78738
Jacob
Job Details: 05/04/2020
WASHER MAYTAG MVWB865GC0 Arrived onsite for unit making noise. Tested unit in diagnostic mode. Did not find loud thumping noise. Gave customer instruct on loading clothes in of unit. No leaks at this time. Job complete
Near Austin, TX 78704
Kevin
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Arrived on site and inspected and found icemaker fill tube has overflowed, Took several pictures disassembled incoming water line and found a large insulation void. Took multiple pictures and sent to DW, attempted to use silicon to fill insulation void.
Near Buda, TX 78610
Luis
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site. Unit powering itself off then back on,diagnosed a defective main control,installed a new main control,unit powered on and started a defrost cycle. Unit working as designed."
Near Spicewood, TX 78669
Jacob
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to check dishwasher for leak. Found leak coming from diverted motor seal. Tested unit and checked for leaks. All checked good after repair. Informed home owner of extent of damage.Job complete
Near Liberty Hill, TX 78642
Keith D.
Job Details: 05/04/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite and installed previously diagnosed part tested operation found unit working properly. Job complete
Near Killeen, TX 76542
Al
Job Details: 05/04/2020
DISHWASHER FRIGIDAIRE FDB1100RHC2 "Arrived to inspect Frigidaire dishwasher not draining.Confirmed the complaint and and found the drain pump was operational, but the drain hose had a massive buildup of waste from the dishwasher, not allowing the unit to drain.I used my extension rods and shop bucket to clear the massive buildup.Unit now operates and drains as designed.Job complete.NO PARTS INSTALLED"
Near Austin, TX 78744
Leonardo
Job Details: 05/04/2020
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for convection fan making loud noise. Found damaged fan replaced convection motor and fan test unit an dunit test good job complete
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/04/2020
DRYER SAMSUNG DVE54R7200W/A3 Arrived to install power cord. Installed and tested properly
Near Georgetown, TX 78633
Tyler B.
Job Details: 05/04/2020
MICROWAVE FRIGIDAIRE FGMO226NUF Arrived to inspect unit with no start. Found fuse blown due to door switches replaced and tested properly
Near West Lake Hills, TX 78746
David Z
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on site to install previously diagnosed tub to resolve tub leak. Installed new tub and basket assembly and retested. All functions are performing as intended and no water leaks found. Call complete.
Near Lockhart, TX 78644
Noah D
Job Details: 05/04/2020
WASHER MAYTAG MVWB765FW1 "Arrived on site to inspect washer for not responding, Job complete"
Near New Braunfels, TX 78132
Robert
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL KDTE254ESS2 Arrived on job for complaints of stopping in mid cycle. Previous technician mis diagnosed dishwasher. Codes show water issues but water is good change sensor and customer will run and call us back if problem continues. If it continues would recommend a sump and motor replacement.
Near Austin, TX 78704
Kevin
Job Details: 05/04/2020
DRYER AMANA NGD4655EW2 "Arrived on site and replaced door switch customer says dryer is still running sometimes when door is opened. Vent clamp on dryer side is missing, explained to customer that this is not a part of the dryer and is considered an accessory. With the dryer pushed back even with the washer the vent hose will not pop off. Job complete"
Near Kempner, TX 76539
Cliff
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW3090JW0 Arrived on site to replace main control for washer. Replaced control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Salado, TX 76571
James
Job Details: 05/04/2020
DRYER MAYTAG MED6630HC1 Arrived on site and tested operation. Found loud rubbing noise when unit starts. Also found lint screen will not fully seat into housing. Found housing warped causing interference. Accessed motor and blower and found rear motor clamp has come off. Seated properly and tested operation. Unit now operating properly but will need lint screen housing to complete repair. ; ordrng 1 W10906551 (moisture sensor kit)
Near Georgetown, TX 78628
Paul
Job Details: 05/04/2020
WASHER LG WM8000HVA Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the dispenser drawer assembly and tested the unit. The softener cup is emptying properly now.
Near Austin, TX 78754
Eman J.
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL ED5FVGXWS01 "Arrived on site for leaking refrigerator. Tested unit found that drain hose was clogged. Cleared drain hose, tested system everything works as designed. No water leaks at time of service. Job complete"
Near Salado, TX 76571
James
Job Details: 05/04/2020
REFRIGERATOR LG LMXC23746S/01 Arrived on site and tested operation. Found unit not cooling and temps at 80 degrees in fresh food and freezer. Found no refrigerant in system and oil coming out of low side process stub. Unable to locate any dye on evaporators or compressor area due to unit did not run long enough to activate dye pack. Unit will need new evaporators and compressor to repair. Office to get authorization for parts and schedule return service. ; ordrng 1 AUTHO (AUTHO) and 1 TCA38091801 (COMPRESSOR ) and 1 TJ90SF8404 (STUB)
Near Killeen, TX 76549
Al
Job Details: 05/04/2020
REFRIGERATOR GE GSS22IFRFWW "Arrived to inspect side by side refrigerator with temperature concerns.Found unit recently had signs of soot resulting from a grounded power cord that customer advised she smelled smoke and came and found soot by the power cord. This issue along with the cooling issues may be directly related.Board has been replaced twice resulting in the same failures.Customer also advised the unit leaks water.The water dispenser is defective and doesn’t work.No parts replaced.
Near Pflugerville, TX 78660
Eman J.
Job Details: 05/04/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site for microwave touchscreen glitching. Tested the system saw that the unit wasn’t connected to WiFi. Set the microwave to WiFi, tested he system everything works as designed. Job complete."
Near Round Rock, TX 78664
David S
Job Details: 05/04/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site for microwave not heating. I gained access to the mag, cap and diode. Replaced all three with new, reinstalled unit into the cabinet and tested uni. Unit heated as designed. Job complete."
Near Killeen, TX 76549
Wesley
Job Details: 05/04/2020
WASHER MAYTAG MVWB835DW0 Arrived onsite and repaired the latch.Advised customer on repair. Unit had been failing to latch most of the time.
Near Jarrell, TX 76537
James
Job Details: 05/04/2020
DRYER AMANA NED4655EW1 Arrived on site and tested operation. Found no operation from unit. Tested voltage and found missing voltage on L1. Inspected terminal block and found loose connection to L1 at terminal block due to stripped screw and nut. Replaced nut and screw and tested. Unit tests good. Job complete
Near Killeen, TX 76542
Wesley
Job Details: 05/04/2020
REFRIGERATOR FRIGIDAIRE FFHS2622MSYA Arrived onsite and found bent crusher arm preventing full auger rotation. Corrected arm position and restored function. No parts needed.
Near Leander, TX 78641
Lou
Job Details: 05/04/2020
DISHWASHER MAYTAG MDB4709AWB1 "Arrived on site to inspect dishwasher not draining and not cleaning dishes. Upon further inspection, I found water in the bottom of the tub. I pressed the cancel button and I could hear the drain pump engage, but it wasn’t pumping water out. I cleared the water from the tub and removed the drain hose from the drain pump and pressed cancel again to verify the pump was working and it was. I found the drain hose clogged near the disposal. I cleared the drain hose and retested and the unit is draining as designed. I found the upper and lower spray arms are clogged with debris. I attempted to clear, but could not get the debris out. Also found the upper spray arm manifold is cracked. I am ordering the lower spray arm, upper spray arm, seal, screw, & manifold and scheduled return service for 05/07/20. No water leaks observed during service. Recommended to the customer to clean the unit using dishwasher magic or a cup of vinegar.; ordrng 1 W10199810 (manifold) a
Near Bertram, TX 78605
Keith D.
Job Details: 05/04/2020
DRYER FRIGIDAIRE AEQB7000ES0 Arrived onsite and tested operation found unit making a loud noise. Gained access to the heating assembly and found visible signs of scratches on baffle due to heating element heating and expanding causing it to rub on baffle Unit will need new heating assembly and baffle to repair. ; ordrng 1 131553900 (heater-housing assy) and 1 3204254 (pump-complete)
Near Pflugerville, TX 78660
Leonardo
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for unit not filling with water. Test unit and found float was in the up position thinking unit was full of water. Secured float test unit and unit test good job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to inspect dishwasher not cleaning and no heat. Upon further inspection, placed unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. Unit motor failed to function correctly midway though testing and the element is badly warped. I removed and replaced the element and sump/motor assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed.
Near Dripping Springs, TX 78620
Jacob
Job Details: 05/04/2020
DRYER MAYTAG MEDX655DW1 Arrived onsite for unit not starting. Tested unit. Found that the start button switch was not attached to the console for a firm press for the start button to start unit. Put switch back in place. Tested unit. Unit is working as designed. Also found that the dryer vent hose was clogged from outside and dryer vent also crushed in between the wall and the unit. Let customer know of issues to be taken care of. No other issues at this time. Job complete
Near Dripping Springs, TX 78620
Jacob
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW7000DW4 Arrived onsite for unit making buzzing noise during cycle. Put unit in diagnostics and found F9E2 and F0E3. Erased error codes. Ran diagnostics 2 times. Error codes did not come back. Unit working as designed.
Near Austin, TX 78754
Scott
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW4815EW1 "Arrived on site for no spin washer . Had trouble putting unit in diagnostics . Got basket speed fault . Found oil leaking out of gearcase . Found gearcase failed , also may need actuator and control .No water leaks detected at time of service . Job complete ."
Near Austin, TX 78735
Luis
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for no lights and cooling issue. Found evaporator incased in ice. Diagnosed unit will need upper fresh food led and freezer led,unit will also need harness assembly,drip pan,clamps and zip ties per service pointer W11092686E.8; ordrng 2 2185788 (CLAMP)s and 1 LMONLY and 1 W10836964 (DRIP PAN) and 1 W11205083 (LED) and 1 W11239944 (MODULE) and 2 WPW10339879 (WIRE TIE )s"
Near Austin, TX 78705
Kevin
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and set washer into a diagnostic cycle and did not find any saved error codes. Ran all functions in manual and sent video of water flow to CS. Washer will complete an automatic test cycle and a calibration cycle. No further repair is required at this time. No water leaks from connections at time of service, job complete."
Near Salado, TX 76571
James
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and tested operation. Found start device just clicking and compressor not running. Verified compressor windings and found to be good. Installed new start device and capacitor. Tested operation and found unit working properly. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to inspect dishwasher with water in the tub after a cycle. Upon further inspection, I found water standing in the tub. I found that the customer has an osmosis system, but is connected to the disposal below the chopper & dishwasher drain hose so it shouldn’t have an effect on the dishwasher. Tested the unit in diagnostics showing no error codes and it operated as designed. I inspected the check valve and it appeared to be flowing correctly and closing properly. I am ordering the 6ft drain hose and drain hose w/check valve and will return with inlet valve. No water leaks observed during service.; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (drain hose)"
Near Lampasas, TX 76550
Cliff
Job Details: 05/04/2020
FREEZER WHIRLPOOL GI6SDRXXY07 Arrived on site to diagnose a refrigerator that is leaking from the freezer. Tested unit and found mass of ice on back wall of freezer that is melting during defrost and leaking out the freezer. Advised homeowner on findings and that a door may have been left open for an extended period of time causing mass of ice. Homeowner is going to thaw the unit and no repairs were needed at this time. No leaks were found at time of service.
Near Round Rock, TX 78665
David S
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site for damaged fridge doors. I found rust spots on both the fresh food side door and the freezer door. I replaced both doors. I tested the ice dispenser and the water dispenser both are working. No water leaks detected. Job complete.
Near Gatesville, TX 76528
Cliff
Job Details: 05/01/2020
OVEN WHIRLPOOL WFE361LVS0 Arrived on site to diagnose a range that is not working. Found terminal block shorted out. Replaced terminal block and tested unit. Found all is working properly at this time.
Near Austin, TX 78738
Brandon
Job Details: 05/01/2020
OVEN WHIRLPOOL WOS51E C0AS02 "Arrived on site for customer complaint of unit not powering on after self clean. Found two blown fuses, the TOD and the thermal fuse,I replaced both parts, unit tested good.
Near Spring Branch, TX 78070
Noah D
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL GS6SHAXLS03 "Arrived on site to inspect fridge for persistent leaking, upon inspection found the filter housing leaking into the drain pan. Replaced housing for filter. Complete"
Near Waco, TX 76708
Al
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived to inspect side by side refrigerator freezer compartment icing over at the drain line. Previous technician has been out twice for same issue.I called whirlpool tech line and spoke with DAVE SR# 7727715766Order DRAIN EXTENSION PART #W10153550Drain fitting. Need extensive time to complete this repair bring small tools Needs more workOffice to reschedule with customer ; ordrng 1 CNOTE (1-2 HOURS PER WHIRLPOOL TO COMPLETE ) and 1 W10153550 (EXTENSION (PEA TRAP) DRAIN EXTENSION )
Near Austin, TX 78749
Kevin
Job Details: 05/01/2020
WASHER WHIRLPOOL WTW4955HW1 "Found error code for overflow condition, apartment resident is unhappy with the amount of water machine fills with during wash cycle. Resident is opening lid during cycle to add more water. Spoke with techline and washer is operating normally.