Near Austin, TX 78745
Kevin
Job Details: 03/21/2019
DRYER WHIRLPOOL WED8000DW4 "Arrived on site and inspected dryer and do use has failed, after replacing fuse found AF error code displayed while running. Found airflow at rear of dryer is good and found vent is clear but inspected exhaust exit on outside of home and found that it has collapsed. Recommended to customer that vent exit be replaced otherwise error code will continue. No lint found in this unit cabinet at time of service, job complete."
Near Spicewood, TX 78669
Paul
Job Details: 03/21/2019
ICE MACHINE WHIRLPOOL GI15NDXTS1 Arrived onsite for the ice machine to replace the previous diagnosed parts. I replaced the UI overlay. I leveled the unit to keep water from dripping out of the return trough. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78759
Tyler B.
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Arrived on site for door no opening, found slides assembled incorrect, was able to get everything out, and correct, re assembled and tested good, no leaks on site"
Near Austin, TX 78758
Tyler B.
Job Details: 03/21/2019
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site for unit not locking, replaced lock and tested good."
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 03/21/2019
REFRIGERATOR MAYTAG MSC21C6MFZ00 Arrived on site for no ice condition. Tested unit to find a failed icemaker. Removed and replaced ice maker. All water connections are dry.
Near Austin, TX 78747
Scott
Job Details: 03/21/2019
WASHER WHIRLPOOL WTW4855HW1 Arrived on site for not starting . Found water was shut off . Ran diagnostics and all checked . Nonwater leaks detected at time of service . Job complete.
Near Austin, TX 78748
Leonardo
Job Details: 03/21/2019
DISHWASHER MAYTAG MDBH979AWB3 Arrived on site to test unit for unit had no power. Test unit and found unit getting 120 volts but not responding. Found opened bimetal. Replaced bimetal . Test unit and unit test good after replacing bimetal. No leaks present at this time.
Near Austin, TX 78722
Wesley
Job Details: 03/21/2019
OVEN WHIRLPOOL WEG515S0FS0 Arrived on site and adjusted Ignitor for consistent ignition. Advised customer on repair. All checks good.
Near Austin, TX 78741
Kevin
Job Details: 03/21/2019
DRYER WHIRLPOOL WED4815EW1 "arrived on site and inspected dryer and found cut off has failed, after replacing dryer will now heat and operate properly. Job complete 7724368422 wjdh100epl1"
Near Del Valle, TX 78617
Wesley
Job Details: 03/21/2019
DISHWASHER WHIRLPOOL WDF560SAFM0 Arrived onsite and replaced faulty sump and motor. Unit is now pumping as washing as designed.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/21/2019
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site to diagnose an ice machine that is running too much water. Tested unit and found water level sensor in reservoir has failed causing unit to default to three minute fill. Replaced pump assembly as it contains the water level sensor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78735
Leonardo
Job Details: 03/21/2019
OVEN JENN-AIR JJW3430DS02 Arrived on site to replace convection fans. Replaced both fans test unit and unit test good fan blades not rubbing anymore job complete
Near Bastrop, TX 78602
Joseph C.
Job Details: 03/21/2019
WASHER MAYTAG MVWB835DW2 "Arrived on site for “noisy operation” complaint. Inspected unit and found increased noise, during agitation. Ordering new gearcase. No leaks detected, at time of service. Return for repairs on 03/21.; ordrng 1 W10811956 (GEARCASE)"
Near Austin, TX 78748
Leonardo
Job Details: 03/21/2019
RANGE WHIRLPOOL WGG745S0FS02 Arrived on site for complaints of front left burner not always working. Test unit and found front burner and cap not allowing unit to ignite correctly. Replaced both parts test unit and unit test good no leaks present at this time job complete
Near Austin, TX 78731
Scott
Job Details: 03/21/2019
DRYER WHIRLPOOL WGD6400SG0 Found igniter had fail . Return 3/21 . No lint build up at time of service . Ordering igniter .; ordrng 1 279311"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 03/21/2019
RANGE WHIRLPOOL WFG530S0ES1 "Arrived on site to install previous diagnosed parts. Removed failed burner head and igniter and installed new. Tested all burners, all tested good."
Near Georgetown, TX 78628
Steve C.
Job Details: 03/21/2019
DISHWASHER JENN-AIR JDTSS244GS0 Arrived on site for the unit upper rack slides broke off. The upper rack slides broke off and are rusted. Replaced both upper rack slides and test the unit. Unit works properly and all water connections are dry at the time of service.
Near Leander, TX 78641
James
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID KSC23C8EYY02 Arrived on site and tested temperatures in freezer and fresh food. I found the freezer at 17 degrees and fresh food at 51. I found that the fresh food evaporator has frozen over completely. Inspected rear of unit for potential air leaks and I have found a large circle discoloring and sweating. Called tech line and spoke to Robert #7724414584. Due to air leak indicated by condensation spot on rear of unit there is no recommended repair at this time. Instructed customer to contact Whirlpool customer care with provides sr# from tech line. Job complete.
Near Wimberley, TX 78676
Robert
Job Details: 03/21/2019
OVEN GE JGB860SEJ6SS Arrived on job to replace igniter. After replacement test operation. No gas leaks detected
Near Wimberley, TX 78676
Robert
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS00 Arrived on job for complaints of no lights or cooling. Replaced control per CS.
Near Elgin, TX 78621
Joseph C.
Job Details: 03/21/2019
OVEN WHIRLPOOL WFG320M0BB2 "Arrived on site for “oven not coming on” complaint. Inspected unit and found safety valve shut off and loose wire, at control. Reconnected wire and activated safety valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Lakeway, TX 78734
Paul
Job Details: 03/21/2019
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived onsite for the microwave/oven to replace the wiring harnesses advised by techline. I replaced the main harness, inverter harness, fan & TT harness, door latch harness, & MW harness. I powered the unit and had the same results. The chassis still has 120VAC to ground. I found the breaker panel cover removed and after further inspection I found the circuit to the oven was not a home run dedicated circuit. The panel had a black and white wire for the 240VAC with a solid copper ground and at the wall there are two black wires for the 240VAC with a bare stranded aluminum ground. I explained to the customer that this unit should be at least tripping the breaker with this happening and advised contacting a different electrical contractor. KJ9NR00EPL1-PARTS AND LABOR. Call complete."
Near Austin, TX 78703
Wesley
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Arrived on site and found condenser rattling. Insulated. Rattle eliminated. Advised customer on repair.
Near Killeen, TX 76542
Arthur B.
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID WRV986FDEM00 "Arrived onsite for customer complaint of RF section not cooling properly and not making ice in door. Removed RF evaporator and found evaporator all frosted over. Used steamer to remove all ice from evaporator and fan motor area. Upon inspection, found heater wires at harness to cabinet was not fully secured. Secured wires, reassembled. Unit began cooling as intended. No other issues found. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Steve C.
Job Details: 03/21/2019
FREEZER WHIRLPOOL WRX735SDHZ01 Arrived on site for the unit has frost buildup in the freezer. Tested the unit and found a frost buildup is only on the left side of the freezer. Found the gasket is flat and not making a good seal. Use the heat gun to expand the gasket and tested the unit. Freezer door has a good seal and all water connections were dry at the time of service.
Near Round Rock, TX 78665
Lou
Job Details: 03/21/2019
DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer not drying. Upon further inspection, I tested the unit with the door open and pressing the door switch and I could see that the element was heating. I verified ohms to t(e element, cutoffs, thermostat and fuse. Using a vent test, I tested airflow in the unit ad found that there is no airflow. I advised the customer that the vents would need to be checked out and cleaned and showed/explained the vent test that I performed. No lint observed during service, job completed."
Near Manchaca, TX 78652
Leonardo
Job Details: 03/21/2019
RANGE WHIRLPOOL WEC310S0FS1 "Arrived on site to test unit for unit had no display. Test unit and found unit getting 240 but no power. Test unit and found bad board, will need to order new board; ordrng 1 W10894095 (CONTROL BOARD )"
Near Austin, TX 78702
Leonardo
Job Details: 03/21/2019
RANGE JENN-AIR JDS9860CDW01 Arrived on site to replace panel. Replaced panel test unit and unit test good all buttons working and oven heating.
Near Georgetown, TX 78626
Jonathan S
Job Details: 03/21/2019
OVEN WHIRLPOOL GBD307PDS4 "Arrived on site for double oven not maintaining temperatures and cooling fan making loud noises. Performed temperature test on bake mode on both ovens at 350° Found upper oven average temperature at 366° and bottom at 356°. Found upper cooling fan bearing has failed. Recommend to replace both cooling fans.
Near Austin, TX 78754
Scott
Job Details: 03/21/2019
WASHER MAYTAG MHW5500FW0 Arrived on site for door locked . Found door locked and full of water . Removed drain pump and found what looked to be rivets stuck in pump. Removed obstructions and ran diagnostics test . All checked normal .
Near Killeen, TX 76542
Arthur B.
Job Details: 03/21/2019
DRYER MAYTAG MEDX655DW Arrived onsite. Customer advised dryer working fine and no services needed. Didn’t enter home.
Near Leander, TX 78641
James
Job Details: 03/21/2019
VENTHOOD WHIRLPOOL UXL6036YSS0 Arrived on site and found no blower installed in hood. I also found no installation hardware to install the blower assembly. Superintendent is trying to get ahold of their distributor to confirm if the blower was ordered with the unit. Instructed to contact office if repair is still needed. If blower is needed the blower is P/N WPW10294006 @ $343.36 plus tax and the unit will also need P/N W10291605 hardware kit.
Near Austin, TX 78733
Luis
Job Details: 03/21/2019
REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site for no water from dispenser,tested dispenser no water,removed filter and reinstalled filter dispenser working called tech support per tech support need to install per water line and reducing valve. Ordering new line and valve file #7724376316; ordrng 1 8212547RP (WATERLINE) and 1 W10786952 (VALVE)"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on sote for door replacement, replaced door and fixed handles and tested good no leaks on site"
Near Temple, TX 76502
Al
Job Details: 03/21/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived to inspect washer not dispensing detergent properly. Removed top cover and service tested the unit and unit. Unit tested as designed. Unit has the load n go system which customers can load up to 12 loads of detergent for future washing. Unit dispenses water and detergent as designed. Customer explained the system of operation and now understands the load n go system.JOB COMPLETE
Near Austin, TX 78735
Luis
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site for u it not defrosting. Main control has already been replaced. Defrosted evaporator replaced ui and Evap thermistor ; used 1 WPW10384183 (THERMISTOR) from stock
Near Austin, TX 78737
Leonardo
Job Details: 03/21/2019
MICROWAVE JENN-AIR JMC2430DS01 "W10886919 arrived on site to install lamp-Basels. Installed lamp tested unit, light came on all operation functioning properly."
Near Pflugerville, TX 78660
Steve C.
Job Details: 03/21/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Arrived on site for the unit is making popping noises. Call Frigidaire and they advised me to go to Service pointer Rf0901. Will need to order three sound damper To cover the capillary tube. Customer will also show proof of purchase on the next visit.; ordrng 3 5303307583 (sound dampening pa)s
Near Elgin, TX 78621
Joseph C.
Job Details: 03/21/2019
WASHER WHIRLPOOL NTW4605EW0 "Arrived on site for “not getting out of rinse cycle” complaint. Inspected unit and found control unresponsive. Removed and replaced control. Door latch would not respond, after control change. Removed and replaced latch. Found grit packed in valve. Cleared valve of debris. Tested and calibrated unit. Unit is performing as designed. Hot side valve has leak, at supply. Shut off valve and notified customer. No leaks detected' at time of service."
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/21/2019
DISHWASHER WHIRLPOOL KUDE70FVSS1 "Arrived on site for dishwasher cleaning poorly. Per diagnostics mode, found faulty code 3-3 and 3-1 failed calibration OWI sensor. Removed OWI sensor and cleaned. Monitored test cycle and checked amp draw to element, found within range. Opened u it and found soap scum buildup in unit. Added cooking oil and ran rinse cycle. Spoke with customer on running cleaner through unit. All tested good, no water leaks present.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 03/21/2019
DISHWASHER KITCHENAID KDFE104DBL3 "Arrive do. Site for unit not starting and lights flashing, removed door and found burns on control, went to replaced but had wrong control in correct box, will need to return with both control and panel. Both covered under 60mo K-aide warranty . No leaks on site; ordrng 1 W10854215 (cntrl-elec)"
Near Austin, TX 78733
Scott
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived n site for diffuser making noise . Ran diagnostics and diffuser is chattering when openinclosing . No ice build up .replaced diffuser and ran test . Unit is very quiet when opening and closing . No water leaks detected at time of service job complete .
Near Dripping Springs, TX 78620
Luis
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Arrived on site for loud compressor and damaged door. Removed compressor installed new compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good no odd noise from compressor. Replaced damaged fresh food door checked door seal good
Near Killeen, TX 76542
Al
Job Details: 03/21/2019
REFRIGERATOR FRIGIDAIRE LFSS2312TD0 Arrived to inspect unit not working properly. Removed and replaced the switch. Reassembled and tested the unit and unit now works as designed.Purchase date 11/21/18
Near Round Rock, TX 78681
Lou
Job Details: 03/21/2019
MICROWAVE GE JVM1750SP2SS "arrived on site to inspect microwave key pad not working. Upon further inspection, I found that some of the keys on the panel were not working. I removed the panel and disconnected the key pad ribbon from the control and reconnected it and nothing changed. The unit has power as the clock was working on the display. The panel that was prescreened was the wrong part. I am ordering the correct SS panel, CNOTE-AUTHORIZATION for all parts and CNOTE-LSO per customer request. I scheduled return service for 03/20/19.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (LSO) and 1 WB07X11277 (control panel asm ss)"
Near Austin, TX 78731
Scott
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site for leaking fridge . All was dry when arrived did find drain tube not in dripmtray bracket . And not sitting flush to bottom of cabinet . Reattached drain . No water leaks detected at time of service .job complet
Near Killeen, TX 76542
Arthur B.
Job Details: 03/21/2019
COOKTOP WHIRLPOOL G7CE3034XS00 Arrived onsite for customer complaint of knob broken on cooktop. Confirmed that 2 knobs were cracked causing knobs not to turn on. Removed and replaced knobs. Tested unit. All elements now work as intended. No other issues found.
Near Austin, TX 78744
Leonardo
Job Details: 03/21/2019
RANGE WHIRLPOOL WFE530C0EB0 Arrived on site to testa unit for unit tripping breaker. Test unit and found melted terminal block. Replaced terminal block test unit and unit test good. Turned all burners on and all got to high. Turned oven on and oven test good. Advised customer that if the breaker Trips to get an electrician to check the breaker job complete
Near Dripping Springs, TX 78620
Luis
Job Details: 03/21/2019
FREEZER KITCHENAID KRFF707ESS01 "Arrived on site for over freezing in freezer and defrosting in freezer at time of visit unit cooling. Ran diagnostics thermistors passed,ran bimetal test and read open,exited diagnostics and ran test again and read closed. Powered breaker off to reset controls,powered unit back on and ran diagnostics all test passed,changed defrost setting to basic. If problem continues will need to order Evap fan that comes with thermistors and bimetal(W11032800)"
Near New Braunfels, TX 78130
Robert
Job Details: 03/21/2019
WASHER WHIRLPOOL WTW8000DW5 Arrived on job for complaints of start button not working. Ran diagnostics and got stuck button code. Replaced console and test.
Near Pflugerville, TX 78660
Steve C.
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for the unit will not dispense water or ice. Tested the unit and found no water will dispense. Used a bypass and still no water. Gain access to the valve and there is no voltage to the valve when pressing the paddle. Unit will need a new control but will need a UI , valve, and reservoir for next visit just Incase. Customer will be out of town and will be back on April 1 and wants a PM appointment.; ordrng 1 CNOTE (CNOTE) and 1 W11043763 (cntrl-elec) and 1 W11265135 (UI)"
Near Waco, TX 76708
Al
Job Details: 03/21/2019
WASHER GE GTW460ASJ8WW Arrived to inspect washer not draining. Confirmed the complaint and removed and replaced the pump. Reassembled the unit and unit still wouldn’t drain. OFFICE TO GET AUTHORIZATION FOR NEW CONTROL BOARD FOR UNIT.Control board ordered. Will return on 3/21/19 if authorization goes through.NEEDS MORE WORK.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WH18X28176 (CONTROL BOARD)
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/21/2019
ICE MACHINE KITCHENAID KUIX305ESS1 "Arrived on site. Check for too much ice issues. Found Thermistor on ice maker allowing ice to overflow. Replaced Ice bin thermistor and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/21/2019
ICE MACHINE KITCHENAID KUIX305ESS1 "Arrived on site. Check for too much ice issues. Found Thermistor on ice maker allowing ice to overflow. Replaced Ice bin thermistor and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/21/2019
ICE MACHINE KITCHENAID KUIX305ESS1 "Arrived on site. Check for too much ice issues. Found Thermistor on ice maker allowing ice to overflow. Replaced Ice bin thermistor and cycled, all functions tested OK. No leaks present. Job complete"
Near Burnet, TX 78611
Cliff
Job Details: 03/21/2019
DRYER GE GFDR480EFWW1 Arrived on site to replace grill for dryer. Replaced grill and as grill came with a new sensors did not have to replace with new sensors. Tested unit and found all is functioning properly at this time.
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/21/2019
DISHWASHER JENN-AIR JDTSS244GS0 Arrived on site To replace door panel for dishwasher. Replaced panel and tested unit. Found all is functioning properly at this time. No leaks were found Time of service.
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/21/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived on site. Check for no water issues. Found bad filter base. After replacing filter base also found bad single water valve behind unit. It will need single water valve to repair unit. Office to reschedule; ordrng 1 W10865826 (WATER VALVE )
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/21/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived on site. Check for no water issues. Found bad filter base. After replacing filter base also found bad single water valve behind unit. It will need single water valve to repair unit. Office to reschedule; ordrng 1 W10865826 (WATER VALVE )
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/21/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived on site. Check for no water issues. Found bad filter base. After replacing filter base also found bad single water valve behind unit. It will need single water valve to repair unit. Office to reschedule; ordrng 1 W10865826 (WATER VALVE )
Near Round Rock, TX 78664
Wesley
Job Details: 03/21/2019
REFRIGERATOR ADMIRAL HMG211470 Arrived on site and addressed all concerns. Temp and knocking I was able to advise were normal and could be adjusted. Tested icemaker and found unit able to be cycled manually. Advised that in event of no production icemaker would need to be replaced. All else checks good.
Near Killeen, TX 76549
Al
Job Details: 03/21/2019
WASHER WHIRLPOOL WTW4616FW2 Arrived to inspect washer with broken inlet valve in UNIT 518. Confirmed the complaint and removed and replaced the valve. Tested unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near Florence, TX 76527
Jonathan S
Job Details: 03/21/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer not running. Performed diagnostics and tested voltage at outlet and found lose of neutral. Tested at dryer and found same results. Flipped breaker to dryer a couple of times and was able to get unit to operate. Recommend customer to contact an electrician. Unit checks good.
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/21/2019
WASHER WHIRLPOOL MHW6630HC0 Arrived on site. Checked for no water issues. Found error code for long fill. Ran diagnostic test and found water valves opening up all the way with good pressure. Will need main control and will bring water valves for back up. Office to reschedule; ordrng 1 W11322883 (CONTROL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/21/2019
WASHER WHIRLPOOL MHW6630HC0 Arrived on site. Checked for no water issues. Found error code for long fill. Ran diagnostic test and found water valves opening up all the way with good pressure. Will need main control and will bring water valves for back up. Office to reschedule; ordrng 1 W11322883 (CONTROL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/21/2019
WASHER WHIRLPOOL MHW6630HC0 Arrived on site. Checked for no water issues. Found error code for long fill. Ran diagnostic test and found water valves opening up all the way with good pressure. Will need main control and will bring water valves for back up. Office to reschedule; ordrng 1 W11322883 (CONTROL )
Near Austin, TX 78729
Tyler B.
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on sote for unit not dispensing Ice, found motor not engaging, removed motor and replaced and tested good no leaks on site"
Near Austin, TX 78731
Scott
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for no ice , ran all associated test related to IM and dispenser . All passed except IM valve can hear valve but no water is getting to IM. Ordering valve ; ordrng 1 W10873098 (valve)"
Near Cedar Park, TX 78613
James
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on site and tested operation. I found leak coming from reservoir connector at filter head due to a crack in the elbow. I also found ice has gotten on the fan motor causing a high pitched noise. Cleared ice from fan and tested. Upon further inspection I found ice has built up all around the ice maker air inlet and return vent. Installed perma gum around ports to seal air leak. Installed new reservoir and tested for leaks. All water connections dry after repair. Job complete
Near Killeen, TX 76549
Al
Job Details: 03/21/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect top rack rust. Confirmed the complaint and removed and replaced the rack, wheels and stop. JOB COMPLETE"
Near Round Rock, TX 78681
Lou
Job Details: 03/21/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect screws in dishwasher tub. Upon further inspection, the customer handed me two screws and said that she found one in the tub of the dishwasher and one on the floor. I advised that they were mounting screws. I took t(e screws and remounted the unit to the cabinet and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
James
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and found warm temps in fresh food as well as the freezer above normal range. I found the fresh food evaporator completely frozen over and will require time to defrost. Customer also concerned about hammering pipes with dispenser. Unit will need new control, harness and pressure regulator for water issue. Call to be weighed for 2 hours to defrost evaporator and make repairs due to wood floor. ; ordrng 1 CNOTE (2 HOURS) and 1 W10786952 (valve)"
Near Leander, TX 78641
Lou
Job Details: 03/21/2019
RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to inspect range cooktop burners. Upon further inspection, the customer advised that the two front burners don’t always ignite. I tested all burners and the two front were intermittent. I attempted the adjust the caps and nothing changed. I am ordering the caps and a burner and will return with all prescreened parts except the control and valve. I scheduled return service for 03/21/19. No gas leaks detected during service.; ordrng 1 WPW10183375 (cap-burner) and 1 WPW10515455 (burnr-head)"
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/21/2019
OVEN WHIRLPOOL RBS305PRS00 Arrived on site to diagnose an oven that is giving error codes. Tested unit and found broiling element will not shut off unless cooking selection is completely cancelled. This is due to a shorted main control board. Replaced main control board and tested unit. Found all is functioning properly at this time.
Near Leander, TX 78641
Lou
Job Details: 03/21/2019
OVEN WHIRLPOOL WEE760H0DS0 "arrived on site to inspect range error code. Upon further inspection, I placed the unit in diagnostics and checked error codes. F8E0 appeared. I continued in diagnostics and tested the cooling fan and it did not operate. I unplugged the unit and removed and replaced the cooling fan and tested again. Unit operated as designed. Customer provided a copy of his closing documents for warranty verification. Job completed."
Near Austin, TX 78739
Leonardo
Job Details: 03/21/2019
VENTHOOD KITCHENAID KVWB606DSS1 "Arrived on site to test unit for touchpad not always responding. Test unit, not all buttons responding. Replaced control board test unit all operation functional."
Near Austin, TX 78704
Wesley
Job Details: 03/21/2019
WASHER MAYTAG MHWC7500YW0 Arrived on site and found unit able to spin and lock operating properly but not ever reaching hi speed spin. Unit will require to men to repair. MCU needed to repair spin speed error. Office to reschedule 2 man; ordrng 1 2MAN
Near New Braunfels, TX 78132
Kevin
Job Details: 03/21/2019
WASHER WHIRLPOOL MVWX655DW0 "Arrived on site and inspected washing machine and found during spin cycle basket is not moving but wash plate spins as expected. Attempted to remove wash plate to inspect gear case and hub and found wash plate is seized. Customer doe not want to continue repair, collected service fee, job complete"
Near Austin, TX 78717
Lou
Job Details: 03/21/2019
DISHWASHER KITCHENAID KDTM354DSS5 "arrived on site to inspect dishwasher not heating. I placed the unit in diagnostics and it showed error code F7E1. I cleared the code and continued with testing. I placed my multimeter clamp around the black wire at the junction box and checked for Amps when the element came on; however, the element never came on. Upon further inspection, I found that the left side connection to the element was not connected. I reconnected the connector and tested the unit and it operated as designed. No water leaks observed during service, job completed. Due to SD-Mobile being down, I was unable to get a signature from the customer."
Near Georgetown, TX 78633
Thomas L.
Job Details: 03/21/2019
WASHER WHIRLPOOL WFW87HEDC0 Arrived on site for F3E1 failure code. Checked hoses traps and connections. Removed and replaced faulty pressure switch. Cleared codes in diagnostics. All water connections are dried.
Near Austin, TX 78724
Wesley
Job Details: 03/21/2019
RANGE WHIRLPOOL RF362LXTB2 Arrived onnsite and found unit block l1 melted damaging both adjoining harnesses and the block.
Near Austin, TX 78702
Wesley
Job Details: 03/21/2019
DRYER WHIRLPOOL MGD6000AG1 Arrived on site and found hinge base metal failure. Ordering hingebase and bolts. As bolts have been removed and misplaced. All else checks good. Quoted a total of 298.75 plus tax nothing collected today due to salon bustle. ; ordrng 1 WPW10208415 (door hinge) and 8 WPW10288126 (screw)s
Near Georgetown, TX 78633
Arthur B.
Job Details: 03/21/2019
COOKTOP KITCHENAID KGCU462VSS02 Arrived onsite for customer complaint of cooktop flames too high on burners. Tested all burners and found all work as intended. Did find igniters spark when on low. Removed center section and found metal touching igniters. Adjust wiring and reassembled. Unit now works as intended. No other issues found. No gas leaks detected at time of service.
Near Del Valle, TX 78617
Wesley
Job Details: 03/21/2019
DRYER MAYTAG MGDX655DW2 Arrived on site and found thermostat blown. Replaced with kit. Now unit heats as designed. All checks good.
Near Copperas Cove, TX 76522
Al
Job Details: 03/21/2019
REFRIGERATOR FRIGIDAIRE FFSS2625TS Arrived to inspect refrigerator leaking water from the freezer side dispenser area. Confirmed the complaint and removed and replaced the valve. Reassembled the unit and unit tested as designed with no leaks.All water lines were dry at the time of service.JOB COMPLETE.
Near Kingsland, TX 78639
Thomas L.
Job Details: 03/21/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for unit leaking. Tested unit and found inlet water line swollen. Replaced line as a preventative measure. Customer also requested that I clean her unit for her. All water connections are dry. Builder had to leave before work was completed. Left at 4:14
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 03/21/2019
RANGE GE JGB700EEJ4ES "Arrived on site for “stove regulator has leak” complaint. Inspected unit and found gas line, to regulator nipple covered in dope AND tape. Hose fittings should NEVER receive tape or dope. Removed dope and tape from hose end, turned on gas, bled air and tested for leaks. Could find no leaks. Unit is performing as designed."
Near Round Rock, TX 78664
Tyler B.
Job Details: 03/21/2019
WASHER WHIRLPOOL MVWB835DC4 "Arrived on site for unit give drain error and f3e1 error . Couldn't find any issue in drain or hose, ordering hose and control to be safe. No leaks on site ; ordrng 1 W11170706 (CONTROL ) and 1 WP353244 (hose)"
Near Austin, TX 78723
Wesley
Job Details: 03/21/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site and replaced control and console to repair repeat power failure problem. Verified power at control.
Near Cedar Creek, TX 78612
Scott
Job Details: 03/21/2019
WASHER MAYTAG MVWB835DW0 "Arrived on site replaced clutch ,gearcase , suspension . Ran diagnostics test all checked good . No water leaks detected at time of service . Job complete ."
Near Round Rock, TX 78681
Lou
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "arrived on site to inspect refrigerator noises. Up. Further inspection, the customer advised that the unit gets very loud when the compressor comes on. I tested the unit in diagnostics and when I tested the diffuser, the customer advised that is the noise she is hearing. The diffuser motor was whining loudly. I removed and replaced the diffuser ad tested ad it operated as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
James
Job Details: 03/21/2019
DISHWASHER KITCHENAID KDTM404ESS0 Arrived on site and tested operation. I found the unit has a fault for low water and heater stuck on. Ran diagnostics and found unit fills properly but wash motor is not starting. Instructed customer that the unit will need new sump assembly and control to repair. Control is covered under warranty. Installed new sump assembly and control. Tested operation and for leaks. I found unit working properly and all water connections dry at time of service. Job complete
Near Driftwood, TX 78619
Brandon
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for to replace door and control, after replacing unit tested good.
Near Austin, TX 78731
Paul
Job Details: 03/21/2019
MICROWAVE WHIRLPOOL KEMC308KSS04 Arrived onsite for the microwave with the door not closing properly. I found the springs broken on the door causing the issue.
Near Austin, TX 78746
Luis
Job Details: 03/21/2019
REFRIGERATOR KITCHENAID KBFC42FTS04 Arrived on site for water leaking. Diagnosed obstruction in drain causing drain to freezer over. Removed ice removed obstruction in drain flushed drain tube checked water flow through drain good unit working as designed.
Near Austin, TX 78753
Scott
Job Details: 03/21/2019
DISPOSAL WHIRLPOOL GC1000XE "Arrived on site for failed disposer . Unit would just hum . Tried the chuck and reset button . Neither fixed issue . Replaced disposal , tested and works normal . No water leaks detected at time of service . Job complete . Pic on new mid &ser"
Near Smithville, TX 78957
Scott
Job Details: 03/21/2019
REFRIGERATOR FRIGIDAIRE FFTR1814TW4 "Arrived on site , replaced blade , motor , and grommet .all checked good . No water leaks detected at timeof service . Job complete ."
Near Manor, TX 78653
Joseph C.
Job Details: 03/21/2019
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site for “temperature not right” complaint. Inspected unit and found control faulty. Ordering new control. Return for repairs on 03/21.; ordrng 1 W11122543 (cntrl-elec STAINLESS)
Near Spicewood, TX 78669
Leonardo
Job Details: 03/21/2019
VENTHOOD UNKNOWN UXT5536AAS3 Arrived on site to test unit for buttons stuck. Removed control and found loose screw making control go to far back making buttons get stuck. Secure control correctly test unit and unit test good job complete.
Near Temple, TX 76502
Steve C.
Job Details: 03/21/2019
WASHER WHIRLPOOL WFW75HEFW0 Right on site for the unit has a error code on display. Tested the unit in diagnostics and receive error code F9E1 long drain. Found the drain ports on the rubber seal are clogged. Unclog the drain ports and tested the unit. Unit works properly and all water connections were dry at the time of service. Only charge the customer for the service fee.