Near Pflugerville, TX 78660
David S
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for fridge not cooling. I inspected the unit and work area. I found the evaporator covered in ice. I ran diagnostics and turned the defrost heater on, unit started to defrost. I checked the thermistor resistance and it was showing out of range. I replaced the thermistor. I checked the control board and was not getting proper voltage from the control. I am ordering a control W11212392 to complete the repair.; ordrng 1 W11212392 (CONTROL)"
Near Austin, TX 78754
Jacob
Job Details: 05/05/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site for unit getting long fill error code. Put unit in diagnostics. Got F8E1, F3E2, F7E9, F2E1 error codes. Replaced housing and control electric. Tested unit in diagnostics mode. Tested unit. Unit test good. No leaks at this time. Job complete"
Near , TX 78611
James
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRSC700HPS00 Arrived on site and found freezer evaporator cover and back wall with ice build up. Found evaporator fan not running properly. Upon further inspection I found a piece of paper 3/4” wide and 18” long wrapped up in blades of fan. Removed and tested. Unit tests good. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site to inspect dishwasher for not draining correctly and not drying, upon inspection found the customer washer a lot of plastic dishes in a plastic tub, instructed customer on proper use, found drain line kinked and not draining, replaced drain line and retested. All functions returned. Job complete"
Near Jarrell, TX 76537
Cliff
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on site to diagnose a refrigerator that is building excessive ice on freezer evaporator. Found defrost system operating properly but door may have been left open or cracked for a short period of time causing ice accumulation around evaporator fan motor and preventing it from running. Builder will manually thaw unit and there are no other repairs needed at this time. No leaks were found at time of service.
Near Austin, TX 78750
Robert
Job Details: 05/05/2020
OVEN WHIRLPOOL KEBS109BSS00 Arrived on job for complaints of no power. Found loose connection at fuse. Corrected wiring issue and test oven.
Near Austin, TX 78717
Lou
Job Details: 05/05/2020
REFRIGERATOR LG LFX31945ST/02 "Arrived on site to install previously diagnosed and ordered parts. Due to the main PCB failure, the ice fan failure and the upper drawer rails failing, I removed and replaced the main PCB, ice fan, and the rails to the upper drawer. The connector rails did not arrive with me; therefore, I am ordering the connector rails and the office will need to schedule return service. No water leaks observed during service.; ordrng 1 4932JA1010A (CONNECTOR RAIL) and 1 4932JA1010B (CONNECTOR RAIL) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE )"
Near New Braunfels, TX 78132
Richard
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher tripping breaker. Ran diagnostics and found no issues with the dishwasher. Found that the dishwasher has a gfci breaker which is causing the issue of the breaker tripping. Advise customer to call an electrician to change out gfci breaker to a standard breaker.
Near New Braunfels, TX 78132
Noah D
Job Details: 05/05/2020
WASHER AMANA NTW4516FW3 "Arrived on site to inspect washer for not spinnning, upon inspection found the new valve compliantly filled with sediment Nd not allowing water inside, instructed customer to get water pipe looked at as well as wall spout before we can replace another valve. Complete"
Near Austin, TX 78737
Luis
Job Details: 05/05/2020
REFRIGERATOR FRIGIDAIRE LGUB2642LE3 "Arrived on site for water leaking and no ice in fresh food compartment. Found Evap not defrosting in icemaker compartment,called tech support checked resistance at harness for defrost heater,no reading from harness. Defrosted evaporator gained access to evaporator,checked resistance at heater reading open,damaged housing unit will need a new evaporator housing,heater and thermo; ordrng 1 242094802 (HEATER) and 1 5303918568 (DEFROST THERMO) and 1 5303918784 (HOUSING) and 1 NEEDAUTHO, states that autho needed"
Near Cedar Park, TX 78613
Paul
Job Details: 05/05/2020
WASHER MAYTAG MAV408DAWW "Arrived onsite for a leaking washer that is leaking water from the bottom. I found the bearings in the drive bad and the seal leaking. I found the tub seal out causing the leak, the bearing is bad, and the transmission is leaking oil. A transmission service kit will need to be installed.Call complete."
Near Waco, TX 76705
Wesley
Job Details: 05/05/2020
REFRIGERATOR GE GFE29HMEIES Arrived onsite and found fresh food fan not operating at all and hi temps of 50f. Freezer is working fine. Ordering fan and returning with control. Office to reschedule. ; ordrng 1 WR60X29099 (FF EVAP FAN)
Near Austin, TX 78729
Scott
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for humming vibration noise . Found condenser brakes loose . Tightened bracket and uses truck stock peragum to block and vibration. No water leaks detected at time of service . Job complete .
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/05/2020
RANGE GE JKD5000SN1SS "Arrived on site for customer complaint of double oven not connecting to WiFi app, the WiFi module kit needs to be sent from GE directly to customer."
Near , TX 78641
Paul
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for a dishwasher not heating correctly and drying dishes. I tested the dishwasher and found no stored error codes. The unit completed the cycle and worked as designed. The customer is using jet dry rinse aid and the dispenser is dispensing properly. I explained to the customer that it takes about 90 cycles for the rinse aid to cure the plastic tubs and racks then they will see a difference in the units drying ability. There were no water leaks present at the time of service. Call complete.
Near Pflugerville, TX 78660
David S
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for icemaker and having low production. I tested the icemaker and found it not completing a harvest cycle. I manual had the icemaker heater turn on and it worked. I had the icemaker motor manually turn and it dropped ice. Ran a fill test on the icemaker and it filled. Found th icemaker is in a stealth UI. I will have to replace the icemaker and the UI control W11330971 to complete the repair. I am ordering the UI control W11330971, and returning with the icemaker just Incase. .; ordrng 1 W11330971 (UI CONTROL)"
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect unit not drying, found sensor shorted and found dispenser not releasing. Replaced sensor and dispenser and tested properly"
Near Marble Falls, TX 78654
James
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site and found upper section of fresh food at 47 and lower section at 32. Installed new evaporator cover per tech line. Reassembled and verified operation. Job complete
Near San Marcos, TX 78666
Richard
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found that there is no water going into the dishwasher. Checked water hose and found that it was turned off. Turned water back on and washer tested fine. No leaks detected complete.
Near San Marcos, TX 78666
Richard
Job Details: 05/05/2020
WASHER WHIRLPOOL WTW7040DW0 Arrived onsite for the washer console not working properly. Replaced console and washer tested fine. Complete
Near Austin, TX 78752
Jacob
Job Details: 05/05/2020
WASHER WHIRLPOOL WET4027HW0 Arrived onsite for unit still not draining properly. Called Techline. Suggested to change out control board again and drain pump. Possibly short in the wireing. Got SR#7727743927. Replaced parts as per Techline. Got the same results. Ordered part. Office to reschedule ; ordrng 1 W11028053 (harns-wire)
Near Killeen, TX 76542
Cliff
Job Details: 05/05/2020
DISHWASHER MAYTAG MDB4949SDE3 Arrived on site to diagnose a dishwasher that is leaking.
Near Pflugerville, TX 78660
Leonardo
Job Details: 05/05/2020
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site to test unit for oven door seal broken. Found broken seal, replaced seal test unit and unit test good job complete."
Near Austin, TX 78703
Leonardo
Job Details: 05/05/2020
DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Will order new su,p and motor Wpw10455261 rescheduled ; ordrng 1 Wpw10455261 (SUMP AND MOTOR )"
Near Leander, TX 78641
Paul
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for a refrigerator not cooling correctly. I found the RC evaporator completely frozen over and the FC at 18 degrees causing the icemaker to not harvest correctly. I found all thermistors passing. I found the RC fan working as designed. The customer stated the bottom of the RC has never had water in it so the drain should be clear. I found the defrost working correctly in the FC. I recommended to the customer that the unit needed to be defrosted and the RC fan harness replaced along with the UI. We also need to check the drain tube for warm air leaks. The customer stated they would defrost the unit since they had in the past. I reminded the customer to pull the unit out and put towels down. ; ordrng 1 W10848301 (CNTRL-ELEC)
Near Salado, TX 76571
Cliff
Job Details: 05/05/2020
COOKTOP JENN-AIR JED3430WB01 Arrived on site to diagnose a cooktop with a electrical short. Found left front Internet switch shorted out. Replaced switch and tested unit. Found all is functioning properly at this time.
Near Kyle, TX 78640
Richard
Job Details: 05/05/2020
WASHER MAYTAG MVWC565FW2
Near Pflugerville, TX 78660
Scott
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site for lights out . Found freezer light out and a couple lights out in fresh food . Replaced fz light module. Lights came back on . No water leaks detected at time of service.job complete.
Near Georgetown, TX 78626
Tyler B.
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Arrived to inspect unit buiding ice in ice box. Found chute not sealing, replaced and sealed, found ice box door not sealing an d needs replaced, also found ice box fan not working, found receiving 40v. Unit will need ice door ice fan and control to complete ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11224256 (cntrl-elec) and 1 W11268536 (door-ice)"
Near , TX 78619
Brandon
Job Details: 05/05/2020
WASHER LG WM3875HVCA "Arrived on site for customer complaint of le error code and not spinning, found faulty stator assembly,
Near Austin, TX 78721
Leonardo
Job Details: 05/05/2020
DISHWASHER IKEA IUD8010DS2 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present at this time job complete
Near New Braunfels, TX 78132
Richard
Job Details: 05/05/2020
RANGE JENN-AIR JDRP548HL00 Arrived onsite for the oven door not closing properly. During testing found that the oven was not leveled. Leveled oven and issue was not resolved. Continued with testing the door and found when closing the door found that the hinge causes the door to step down towards the right and also found that the latch is not centered. Found no issues with 18 in door worked just fine. Will need to replace latch and inner frame and hinges on 30 in door on next visit. Order right and left side hinges office to schedule. ; ordrng 1 W11390105 (HINGE) and 1 W11390124 (HINGE)
Near Pflugerville, TX 78660
Scott
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site for door on left side . Found door is catching and difficult to smoothly close . Ordering hing parts also found dispensing water is loud and thumping . Ordering reducing valve and water valve . No water leaks detected .call to set return; ordrng 1 REDUCERVALVE and 1 W10248706 (hinge-door) and 1 W10394076 (valve-inlt) and 1 W10407188 (bumper-dor) and 1 W10505294 (cam-door) and 1 W10712952 (closer)
Near Killeen, TX 76543
Al
Job Details: 05/05/2020
RANGE WHIRLPOOL RBD305PDT14 "Arrived to inspect wall oven panel issues.Found the panel works properly, but the bake element is defective and will need to be replaced.Ordering bake element.Office to reschedule with customer.Needs more work; ordrng 1 WPW10207397 (BAKE ELEMENT TOP OVEN)"
Near Waco, TX 76712
Wesley
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL EVL181NXTQ00 Arrived onsite and discussed unit Evap freezing over with customer. Customer had thawed unit and found the fan not running. Fan is now running properly and there is a good frost pattern. All checks good. No parts. In event of call back send Evap fan motor.
Near Lakeway, TX 78734
Luis
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for unit not defrosting. Customer defrosted unit,replaced main control and harness assembly"
Near Kingsland, TX 78639
James
Job Details: 05/05/2020
RANGE JENN-AIR JDRP436HM00 Arrived on site and installed new ui and temp sensor. Tested operation and found unit working properly. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL WMH31017HZ3 "Arrived on site all previously diagnosed and ordered parts. Due to the magnetron failure and unit not heating properly, I removed and replaced the magnetron, capacitor and diode. Tested the unit while I had it down from the wall and it operated as designed. Once I had it remounted on the wall/cabinet, I retested and it continued to operate as designed. Job completed."
Near Austin, TX 78701
Robert
Job Details: 05/05/2020
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on job for complaints of not completing cycle. Ran diagnostics and found codes f8e3, f8e1, F3E1 and F6E3. Most are for water levels. Recommend replacement of sensor and control. ; ordrng 1 WPW10448876 (switch-wl)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/05/2020
WASHER WHIRLPOOL WFW9620HC1 "Arrived on site for customer complaint of error code and not completing cycle, found customer was using vinegar in load in go causing unit to have excessive suds. Instructed customer to only use soap or softener in load in go."
Near New Braunfels, TX 78132
Noah D
Job Details: 05/05/2020
WASHER MAYTAG MHW5630HW0 "Arrived on site to install dispenser due to leaking in dispenser area, installed new dispenser and dispenser insert. Checked for leaks, no problems found. Complete"
Near Taylor, TX 76574
Andy
Job Details: 05/05/2020
REFRIGERATOR GE TBX16SITDRWH Arrived on site to install previously diagnosed bi-metal. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78730
Robert
Job Details: 05/05/2020
RANGE KITCHENAID KDRP467KSS09 "Arrived on job for complaints of oven not working, confirmed oven not working. Thermostat failed
Near Austin, TX 78723
Jacob
Job Details: 05/05/2020
RANGE WHIRLPOOL WFC310S0EB3 Arrived onsite for replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF757SDEE01 "Arrived to inspect unit with chemical smell. Arrived and opened door and could smell acetone type of smell, was faint but could smell. Couldn’t find any spoiled items, concerns of Freon loss, checked compressor and found normally warm, advised we would need to to return with a SS tech to check Freon level.; ordrng 1 CNOTE (RS SS TECH)"
Near Mustang Ridge, TX 78610
Kevin
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site and replaced control board diagnosed on previous visit, counter light is now operating properly, job complete"
Near The Hills, TX 78738
Brandon
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KBFO42FTX05 "Arrived on site for customer complaint of damage to freezer gasket and frost in freezer, I replaced freezer gasket, unit tested good.
Near Austin, TX 78758
Scott
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL GH7208XRY1 "Arrived on site to replace mag ,inverter board ,and main control. Found when mag had failed it had damaged he wave guide .
Near Leander, TX 78641
Lou
Job Details: 05/05/2020
DRYER MAYTAG MED5500FW0 "Arrived on site to inspect dryer no heat. Upon further inspection, I turned the unit on and found that the element does not illuminate. I disassembled the unit and tested the element and found it opened. When I removed the element I found the center plate was badly warped and cracked. Test3d other components and all were good. I removed and replaced the element and cleaned the lint from the unit and reassembled. Retested and the unit is operating as designed. No lint observed at the end of service, job completed"
Near Killeen, TX 76542
Al
Job Details: 05/05/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 "Arrived to inspect ice maker not working after recently installed.Customer had unit defrosted and towels laying near unit.I confirmed the complaint and Called Frigidaire Techline ROBERT.Was told to to test ice maker, valve. Both worked after being reset.Water was harvesting in ice tray when I left the residence.Customer need to wait until unit reaches optimal temperatures before ice is dumped from tray.Customer left key for technician.If he calls office advise him the unit was reset and all functions work. It’ll be 24-48 hours before ice is made.All water lines were dry at the time of service.Job complete"
Near Buda, TX 78610
Robert
Job Details: 05/05/2020
DISHWASHER KENMORE 665.13473N411 Arrived on job for complaints of slow draining. Found the drain hose clogged pump working. ; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (hose-drain)
Near San Marcos, TX 78666
Richard
Job Details: 05/05/2020
WASHER MAYTAG MHW5630HW0 Arrived onsite for the washer leaking. Ran diagnostics and found error codes for door latch failure and found that the leak is coming from dispenser drawer assembly. Ordering drawer assembly and door lock. Office to reschedule ; ordrng 1 W11316250 (latch) and 1 W11316600 (drawer)
Near Belton, TX 76513
Wesley
Job Details: 05/05/2020
WASHER MAYTAG MVWB865GC0 Arrived onsite for UI not working sometimes and selections not showing. Found pinched wire in UI harness and corrected. Tested unit after repair and found all operating as designed. Advised customer on repair.
Near Lakeway, TX 78734
Brandon
Job Details: 05/05/2020
DRYER MAYTAG MEDE500WJ0 "Arrived on site for customer complaint of unit not starting a cycle, found open thermal fuse,
Near Round Rock, TX 78664
Andy
Job Details: 05/05/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for range back left burner not working. Tested and inspected unit and found burner not fully installed properly. Removed and reinstalled and tested unit. All operations are normal. No other repairs are needed at this time.
Near Austin, TX 78724
Jacob
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived onsite for unit not cooling the refrigerator side. Put unit in diagnostics. Found that freezer evaporator motor was not turning on. Ordered part to return for service. Customer would like to get service sooner than rescheduled date. ; ordrng 1 W11109595 (motor-evap)
Near Belton, TX 76513
Cliff
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Arrived on site to diagnose a refrigerator that is not closing properly. Tested unit and found doors were not hung properly at time of installation. Swapped doors to open on opposite side and found unit working properly at this time and all doors sealing properly. No further repairs are needed and no water hooked up to unit at time of service.
Near New Braunfels, TX 78130
Cliff
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB05 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker turned off at time of arrival. Turned on icemaker and tested unit. Found icemaker cycled and filled on its own. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78753
Jacob
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRT108FZDW02 Arrived onsite for unit not cooling. Looked at unit. Found that freezer is getting evaporator core to an even freeze. Called Techline. Let them know of findings. Suggestions sealed system issue. Got SR#7727745855. Submitted sealed system check list. Ordered parts. Office to reschedule ; ordrng 1 978030 (tube-outlt) and 1 W10843121 (filter dryer) and 1 W11092625 (compressor)
Near Kingsland, TX 78639
James
Job Details: 05/05/2020
COOKTOP KITCHENAID KCED606GBL01 "Arrived on site and installed new bezels, cooktop and element. Tested operation and found unit working properly. Job complete"
Near Austin, TX 78746
Kevin
Job Details: 05/05/2020
REFRIGERATOR JENN-AIR JS42NXFXDE00 "Arrived on site and found some entire LED modules failed, replaced four of them and all lights have returned. Food is freezing in crispers, Test 00 is 5 degrees, test 01 is 41 degrees, spoke with techline and they recommended replacing hv board, fresh food thermistor, and adding permagum behind crisper to block vents 7727740464; ordrng 1 212643 (sealer-gum) and 1 WP2188820 (thermistor)"
Near Georgetown, TX 78633
Tyler B.
Job Details: 05/05/2020
DISHWASHER KITCHENAID KDFE104HBL0 "Arrived to inspect unit it closing, found hinge bent. Replaced and tested properly Hinge
Near Austin, TX 78737
Kevin
Job Details: 05/05/2020
COOKTOP WHIRLPOOL G7CG3064XS00 "Arrived on site and found front knob is damaged. Examine prescreened knob and found plastic is cracked. Spoke with MS knobs are not covered, call complete"
Near Manor, TX 78653
Scott
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site with frost and ice building up in freezer. Found water chute to icemaker not installed properly and water from valve going directly into freezer section not the icemaker. Ordering shoot icemaker evaporator hand bladeAnd complete container .no water leaks detected .call to set return.; ordrng 1 2169142 (fan blade) and 1 2209774 (chute) and 1 2315549 (motor evaporator) and 1 W10300022 (icemaker) and 1 W10558423 (ice container,comp)"
Near Horseshoe Bay, TX 78657
James
Job Details: 05/05/2020
DISHWASHER KITCHENAID KUDS01FLSS6 Arrived on site and found start light flashing 7 times indicating heater circuit failure. Found heater good but relay on board has visibly shorted. Job complete
Near Leander, TX 78641
Paul
Job Details: 05/05/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for an oven not heating. I found the unit with an F8E0 error. I cleared the error and tested the unit. I found the cooling fan not running. Need to replace the fan. Ordering W11248652 BLOWER..; ordrng 1 W11248652 (BLOWER)
Near Austin, TX 78731
Robert
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL WMH78019HZ2 "Arrived on job for complaints of no heat. Found diode short capacitor damaged and mag open. Replaced magnetron, capacitor and diode. After replacement test operation heating as normal."
Near Woodway, TX 76712
Wesley
Job Details: 05/05/2020
WASHER MAYTAG MVWC565FW1 arrived onsite and found unit operating with pinched hose preventing hot water from flowing. Unit will now operate properly.
Near Kingsland, TX 78639
James
Job Details: 05/05/2020
RANGE FRIGIDAIRE FFGF3054TSD Arrived on site and found orifice not installed in rear left burner. Found orifice gold stripped and will not allow orifice to tighten down properly. Unit will need left rear orifice holder replaced to repair. ; ordrng 1 316536612 (ignitor/orifice as)
Near New Braunfels, TX 78132
Richard
Job Details: 05/05/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite for the refrigerator icemaker not working properly. Ran diagnostics test 120 and ice maker failed test could not fine home position. Replaced ice maker and ran test and ice maker passed. Complete
Near Austin, TX 78717
Lou
Job Details: 05/05/2020
DISHWASHER LG LDF7774ST "Arrived on site to install previously diagnosed and ordered parts. Due to the main control and console failure from moisture, I removed and replaced both. Cycled power to the unit and attempted to test on a normal load. Once the water dispensed into the tub, the unit display showed error code 1E. Following the tech sheet, I checked the water lines and all were good then replaced the valve and retested. Unit continued to show error code 1E. Customer advised that the previous repair company replaced the sensor, but they didn’t feel that the work was completed because it continued to show the same error code. The sensor is located in the guide assembly or air breaker. I advised the customer that I would have to order the part and get authorization from their warranty provider. I am ordering the air breaker and a CNOTE-AUTHORIZATION. CNOTE-OFFICE TO SCHEDULE RETURN SERVICE. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION FOR GUIDE ASSEMBLY) a
Near Hewitt, TX 76643
Wesley
Job Details: 05/05/2020
RANGE WHIRLPOOL MES8800FZ2 "Arrived onsite and found unit display to be slightly crooked. Repaired by making slight adjustment and informed customer accordingly, all checks good. No parts needed."
Near Taylor, TX 76574
Andy
Job Details: 05/05/2020
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site for washer not spinning clothes dry. Tested and inspected unit and found failed control. Ordering needed part. Authorization needed. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W11201293 (cntrl-elec)
Near Leander, TX 78641
Lou
Job Details: 05/05/2020
RANGE WHIRLPOOL WFE515S0JS0 "Arrived on site to inspect range oven door hinge issues. Upon further inspection, I found the customer had a kitchen chair propped against the oven door. Once the chair was moved, I found that the right door hinge, with the tension spring, had failed and the door would not stay closed. I removed the hinge and found the hinge pin had broken. I removed and replaced the hinge kit and installed the door and tested. Unit is operating as designed. Job completed."
Near Round Rock, TX 78664
David S
Job Details: 05/05/2020
WASHER WHIRLPOOL WTW7000DW0 "Arrived on site for Asher not unlocking. I plugged the unit in and error code F5E3 kept flashing. I could not get the unit into diagnostics. I gained access to the main control and it showed good voltage. I disconnected he UI and reconnected it, I still couldn’t get into diagnostics. I quoted the customer worse case they would need both the control and lid latch, I am ordering a lid latch W10810403, and control W10812423.; ordrng 1 W10810403 (LID LATCH) and 1 W10812423 (CONTROL)"
Near Leander, TX 78641
Lou
Job Details: 05/05/2020
RANGE WHIRLPOOL WFG320M0BB2 "Arrived on site to inspect range cooktop knobs hot to the touch. Upon further inspection, customer advised that the cooktop knobs get very hot when the oven is on. I contacted techline and spoke to Dave and advised of the complaint. I advised Dave that I was installing the insulation trip as recommended in service pointer W10917778, but questioned if there is any other repairs to be made due to the heat coming from the oven door. Dave advised that the service pointer is the only repair at this time and provided File#7727745756. I finished reassembling the oven door and placed it back on the oven. I advised the customer of my conversation with Whirlpool techline staff and the repair made. No gas leaks detected during service, job completed."
Near Leander, TX 78641
Paul
Job Details: 05/05/2020
REFRIGERATOR LG LFXS29766S/01 Arrived onsite for a refrigerator not cooling in the RC to replace the previous diagnosed RC air duct. I replaced the air duct and tested the unit. The air duct is opening and the refrigerator is getting cold air. The unit is working as designed. Call complete.
Near San Marcos, TX 78666
Richard
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite for the microwave panel and wrapper damaged. During installation of the new parts found that the base that the transformer sits on was damaged called techline and they stated that the base is a replaceable part. Ordered base and office to reschedule. Panel and wrapper still need to be replaced. Sr# 7727741704. ; ordrng 1 W10827115 (base)
Near Austin, TX 78727
Eman J.
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site for a dishwasher not cleaning. Tested the system got error codes 4,3 and 7,1. I replaced the motor and pump, tested the system everything works as designed. No water leaks at time of service. Job complete."
Near Austin, TX 78757
Eman J.
Job Details: 05/05/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for dishwasher not powering up. Tested the system no power present. Tested voltage at power outlet receiving 124v. Tested the black and white power wires on the control only getting 84V across both wires. Replaced the control, system still isn’t powering up, replaced the console same issue. Calling tech line, tech line didn’t answer. Tested the power cord, faulty power cord. Ordering power cord #4317824. . ; ordrng 1 4317824 (cord-power)"
Near Pflugerville, TX 78660
Scott
Job Details: 05/05/2020
UNKNOWN KITCHENAID KUBR204ESB00 Arrived on site for unit making noise found lower fan blade with ice build up . Door not sealing properly . Ordering gasket and sealer . Call to set return . ; ordrng 1 W10797384 (gasket) and 1 W10802011 (sealer)
Near New Braunfels, TX 78130
Noah D
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM02 "Arrived on site to inspect fridge for loud compressor sound, upon inspection found the compressor lines had been replaced and were vibrating, permagummed lines and retested. No problems found. Complete"
Near Manor, TX 78653
Scott
Job Details: 05/05/2020
OVEN KITCHENAID KEBS177SBL04 "Arrived on site for oven not heating up to temp .found element burned thru . Replaced bake element . unit pre heated properly . Job complete ."
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/05/2020
OVEN WHIRLPOOL WOS97EC0HZ00 Arrived to inspect unit turning off. Found console connections loose. Corrected and tested properly
Near Pflugerville, TX 78660
Andy
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher still slowly filling when not in use. Valve has already been replaced. Check voltage at valve and had 6 volts. Called tech line (SR# 7727746918) Made aware if issue and what has been done. Was instructed to check drain hose at sink. Found drain hose connected at sink along with discharge from water filter system on same Y connection at sink. Was instructed that this is the issue and to instruct customer on this and to have plumber come out and fix issue and to have discharge connected on other side of sink. And that low water pressure could be making the valve not close properly and to have plumber check water pressure at unit. Instructed customer on this. Turned off water at valve to prevent water damage risk.
Near Round Rock, TX 78664
Andy
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site for refrigerator still leaking. Tested and inspected unit and found tubing in refrigerator cabinet going to drain tube clogged. Steamed out and added adhesive to were cabinet and drain tube meet. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78721
Eman J.
Job Details: 05/05/2020
DRYER MAYTAG MEDC465HW Arrived on site for dryer making squeaky noise. Tested system. No squeaky noise at time of service. Job complete.
Near Austin, TX 78732
Luis
Job Details: 05/05/2020
ICE MACHINE KITCHENAID KUIC15PRXS2 Arrived on site to install parts previously diagnosed. Replaced water pan and grid cutter ran diagnostics all test passed no leaks from water pan
Near Austin, TX 78729
David S
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for freezer light not working. I replaced both the door switch and light and it started working. Job complete. No water leaks detected.
Near Austin, TX 78745
Kevin
Job Details: 05/05/2020
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site and inspected range and found temperature sensor harness is not properly connected after resetting set oven to preheat and it reached temperature correctly. Also showed customer how to make minor adjustments using calibration setting. Job complete
Near Pflugerville, TX 78660
Leonardo
Job Details: 05/05/2020
DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site to test unit for unit not washing. Test unit and found bad motor. Replaced sump and motor test unit and unit test good no leaks present at this time.
Near Austin, TX 78737
Kevin
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF530PAYM3 "Arrived on site and inspected dishwasher and found spray arm has failed, replaced spray arm washer is now operating, job complete"
Near Austin, TX 78702
Robert
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on job for complaints of frost in freezer. Found the gasket damaged. Replaced gasket. No leaks detected at time of service.
Near Austin, TX 78730
Robert
Job Details: 05/05/2020
OVEN WHIRLPOOL KEBC107KSS03 Arrived on job for complaints of not heating. Found the thermal cutoff in rear of oven open. After replacement test operation.
Near Austin, TX 78721
Luis
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for shorted out compressor and damaged harness. Replaced compressor,drier and harness,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78744
Leonardo
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not filling with water. Test unit and found water line pinched. Secured water line test unit and unit test good job complete
Near Leander, TX 78641
Paul
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL WMH32519FS0 Trivet onsite for a microwave displaying open/close door messages. I found the door switches failing. I replaced the door switches and interlocks. The unit is working as designed. Call complete.
Near Leander, TX 78641
Lou
Job Details: 05/05/2020
DRYER WHIRLPOOL WED49STBW1 "Arrived on site to install previously diagnosed and ordered parts. Due to the belt fraying and shredding and the rollers gunked up, I removed and replaced the dryer repair kit (belt, 2 rollers & tension pulley) and tested. Unit is operating as designed. No lint observed during service, job completed."
Near Mount Calm, TX 76673
Wesley
Job Details: 05/05/2020
REFRIGERATOR MAYTAG MBF1958XEB6 Arrived onsite and found unit start device failed. Repaired unit charged in full. All checks good.
Near Killeen, TX 76549
Al
Job Details: 05/05/2020
WASHER WHIRLPOOL WFW80HEBW1 "Arrived to inspect front load washer not starting cycles.Confirmed the complaint and disassembled and found the door lock wasn’t plugged in properly.Connected the unit , reassembled and unit tested as designed.Job complete All water lines were dry at the time of service"