Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Kevin B.

Kevin B.

DRYER WHIRLPOOL WED6200SW1 Arrived on site and inspected dryer and found tension pulley is rattling. Replaced it with dryer kit and found pulley in dryer kit is too big. A new one will need to be ordered to correct the issue. ordrng 1 8547174V (pulley-idr) and 1 KBONLY

Near Witte, Kyle, TX 78640
Robert J.

Robert J.

WASHER MAYTAG MVWC565FW1 Arrived onsite for the washer not powering on. Ran diagnostics and found that the drain pump was running continuously. Replaced control board and calibrated. Everything is working properly no leaks detected. Complete.

Near Potthast Dr, New Braunfels, TX 78130
David  Z.

David Z.

WASHER WHIRLPOOL MHW5630HC Arrived on site to install previously diagnosed parts. Used harness to repair. Retested unit and lock is now properly functioning. All is working as designed. Call complete.

Near Danny Dr, Austin, TX 78759
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived to inspect dishwasher not draining or drying properly.Ran diagnostics test mode and unit tested as designed.Customer wasn’t using rinse aid so dishes were not drying properly.Unit drained and heater worked properly.All water lines were dry at the time of service.Job complete

Near Gildas Path, Pflugerville, TX 78660
Dylan  T.

Dylan T.

WASHER GE GFW450SPM1DG Arrived on site customer complaint was washer wasn’t doing anything call tech line previously and they told me to replace the soap dispenser motor replace the part ran the unit still would not work properly call tech line they told me to order the inverter again and the motor and the pressure switch just to be on the safe side informed customer what was going on ; ordrng 1 WH12X20898 (washing machine pres) and 1 WH12X27941 (inverter) and 1 WH20X27942 (drive motor asm)

Near Sumbera St, Holland, TX 76534
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS72EC0HV00 "Arrived on site to replace door glass,replaced glass

Near London Dr, Austin, TX 78745
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect oven nameplate peeling off. Upon further inspection, I found the nameplate coming off and appeared as if something rubbed up against and got hung on it and peeled it off. I removed the old nameplate and repacked it with a new one. Nit is within the 30 day cosmetic warranty. Unit is operating as designed. Job completed."

Near Leander, TX 78641
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site to replace shocks ordered by previous tech, after replacing shocks, I ran diagnostic test cycle, every test passed in diagnostic mode. Unit tested good."

Near Riverbend Blvd, San Marcos, TX 78666
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived onsite and inspected oven for temp concerns. Found unit operating as designed. Advised customer extensively on use and care.

Near Rhiannon Ln, Pflugerville, TX 78660
Wesley P.

Wesley P.

DRYER MAYTAG MEDX655DW1 Arrived onnsite and found unit operating as designed. Found long dry times coming from crushed vent. Advised customer on findings. All else checks good.

Near Scofield Ridge Pkwy, Austin, TX 78727
Richard P.

Richard P.

MICROWAVE FRIGIDAIRE FGMO226NUF Arrived onsite for the microwave not turning on. Upon inspection found that the fuse was blown. Replaced door switches and fuse and the microwave comes on but it thinks the door is closed when door is open. Need to order other switch. And bracket. Office to reschedule. ; ordrng 1 5304519341 (BRACKET) and 1 5304519343 (UPPER MICRO SWITCH )

Near Sunrise Trail, Spring Branch, TX 78070
Andy  B.

Andy B.

MICROWAVE KITCHENAID KMHC319ESS3 Arrived on site for previously installed door damaged. Inspected unit and found damaged door. (see SD-QuickPic) removed damaged part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time

Near Starlight Vista, Round Rock, TX 78665
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to test again, repaired and retested, no problems found or leaks detected. Complete"

Near Dayridge Dr, Dripping Springs, TX 78620
Andy  B.

Andy B.

WASHER MAYTAG MVWC565FW1 Arrived on site for washer not filling with water. Tested and inspected unit and found all operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near E Palm Valley Blvd, Round Rock, TX 78664
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site to inspect oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My five readings were 333, 309, 399, 337, 394 for an average of 354 degrees. I advised the customer of my findings and made recommendations for use and care. Job completed."

Near Cross Timbers Bend, , TX 78654
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site for refrigerant leak. Installed updated fresh food evaporator,secured thermistor to correct location on suction line using foil tape and a zip,secured back cover with 4 screws. Replaced the compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly.

Near Julian Alps, Austin, TX 78738
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB865GW0 "Arrived on site for washer that would not start a cycle. Inspected unit in work area. Placing it in diagnostics and found an F3 E2 (inlet waster temperature fault), F8 E1 (long/no fill), F0 E3 (overload), and F0 E4 (spin limited by water temperature). Cleared codes and tested unit in diagnostics mode. Found issue with hot water valve. Replaced inlet water regulator and tested unit. Unit worked as designed. Call complete."

Near N Lone Star Pkwy, Valley Mills, TX 76689
Kevin B.

Kevin B.

REFRIGERATOR GE TPX24BRYAWW "Arrived on site and inspected refrigerator and found water line to icemaker from inlet valve is Burnt and Cracked, Condenser fan has failed and compressor is overheating which is melting water line. Turned water off at source

Near Liberty Park Dr, Austin, TX 78746
James C.

James C.

ICE MACHINE KITCHENAID KUIC18NNTS0 "Arrived on site and tested operation. Found large block of ice has formed on evaporator and unit is not filling with water. Inspected water line and found lots of debris in fill tube. Also found external drain pump is leaking. Also found shower head and tube separating causing leak at connection. Unit will,need new valve, tube and pump to repair.

Near Lighthouse Dr, Horseshoe Bay, TX 78657
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onnsite and found power to unit but unresponsive UI. Drain works though. Ordering UI electronics to repair. ; ordrng 1 W11368911 (UI)

Near Ashland Cir, Austin, TX 78723
Scott  M.

Scott M.

MICROWAVE FRIGIDAIRE MWV150KBB

Near Jamie Dr, Manor, TX 78653
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived onsite for the ice maker not working. Ran diagnostics and found that the ice box fan is not working. Upon inspection found that there is ice build in the freezer compartment. Advise customer to turn refrigerator off to allow ice build up to defrost. Also Ordering the ice box fan. Office to schedule a time frame. ; ordrng 1 W10685479 (fan)

Near E 53rd St, Austin, TX 78751
Jacob S.

Jacob S.

RANGE KITCHENAID KFED500ESS02 Arrived onsite for knob to unit not working. Tested unit. Found that metal ring inside knob is missing. Ordered part. Rescheduled with customer ; ordrng 1 W11230929 (knob)

Near Hobby Horse Rd, Lockhart, TX 78644
James C.

James C.

WASHER LG WM3360HVCA Arrived on site and installed bellow ring. Ran diagnostics and found unit working properly. Job complete

Near Hedgerow Ln, Liberty Hill, TX 78642
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIO18NNZS0 "Arrived on site for no ice. Found incorrect water filter for unit. Installed a new water recommended from manufacture,ran diagnostics all test passed.

Near River Hills Rd, Austin, TX 78733
Lou S.

Lou S.

REFRIGERATOR LG LMXS30776D/02 "arrived on site to install previously diagnosed and ordered parts. Due to the unit right door bottom left corner being open approximately 1/8 inch, I was to removed and replaced the right door bottom hinge and adjust. However, the part ordered ended up being the wrong part; therefore, I am reordering the correct part. I am ordering the right door lower hinge AEH74197710 No leaks observed during service.; ordrng 1 AEH74197710 (LOWER HINGE)"

Near Highland Trail, Leander, TX 78641
Robert J.

Robert J.

DISHWASHER JENN-AIR JDB8700AWP3 Arrived on job for the washer stopping mid cycle. Found that the optical sensor cracked and damaged the wire harness. ; ordrng 1 W10861608 (harns-wire)

Near Deer Run Way, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for unit leaking. Found unit leaning to the right and found insulation stuck in lip observing water and leaking. Will need new insulation W10380173. ; ordrng 1 W10380173 (INSULATION )

Near Seneca Falls Loop, Austin, TX 78739
Clif L.

Clif L.

REFRIGERATOR AMANA AFI2538AES Arrived on site to diagnose a refrigerator that is not dispensing water properly. Found aftermarket filter installed in unit causing water flow issue. Advised homeowner on correct filter to purchase and no further repairs to be done at this time. No leaks were found at time of service.

Near Las Plumas Dr, Georgetown, TX 78628
James C.

James C.

ICE MACHINE KITCHENAID KUID508HPS00 Arrived on site and installed new light. Found light still not coming on. Found after unplugged and plugged unit back in the light came on. Found magnet missing inside inner door. Unit will need new inner panel with magnet to repair. ; ordrng 1 W10563026 (panel)

Near No Return, Horseshoe Bay, TX 78657
Scott  M.

Scott M.

REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived on site replaced rails .also customer had complained about moisture on fresh food mullion ,adjusted mullion heater . Door is now sealing properly .no water leaks detected at time of service. Job complete ."

Near Reliance Creek Dr, Austin, TX 78754
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived onsite for the refrigerator not cooling. Upon inspection found that the Fresh food evaporator had frozen up again. And also found that the dispenser motor is not working and the freezer light module is not working causing the lights to blink. Need to order parts. Need authorization to replace control, UI, fam motor assembly, dispenser motor, module. Evap cover. ; ordrng 1 NEEDAUTHORIZATION (NEED AUTHORIZATION FOR REPAIR ) and 1 W10822606 (motor) and 1 W11205083 (module)"

Near Wet Season Dr, Austin, TX 78754
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and replaced all parts diagnosed by previous technician, ran test 12 and all function has returned to washer, job complete"

Near W Slaughter Ln, Austin, TX 78749
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF520PADW7 "Arrived on site for dishwasher leaking . Found tub has cracked in front of tub due to heater failure ,will need tub , and lower spray arm has failed . Will need autho . Only leak detected is crack in tub . Please cal to set return .; ordrng 1 AUTHO and 1 W10804026 (tub-dishwr) and 1 WPW10319027 (arm-spray)"

Near FM619, Elgin, TX 78621
Leonardo C.

Leonardo C.

MICROWAVE IKEA IBMS1455DS01 "Arrived on site to test unit for a missing button. Upon inspection we found the clip that holds the button had broken and was hanging from the mic, ordered button w11086664 and clip w11116990, ; ordrng 1 W11086664 (BUTTON ) and 1 W11116990 (CLIP)"

Near E 3rd St, Austin, TX 78702
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived to replace middle valve. Removed and replaced and tested good

Near Brome Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDE70FXSS5 Arrived on site to test unit for lock keypad. Unlocked keypad test unit and unit test good on complete

Near Verano Dr, Austin, TX 78735
Robert J.

Robert J.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived onsite for the oven user interface not working. Upon inspection we found that the interface was indeed malfunctioning. Replaced the UI console and tested oven. everything working properly. Complete.

Near Founders Park, Canyon Lake, TX 78132
Leonardo C.

Leonardo C.

MICROWAVE JENN-AIR JMC8130DDS Arrived on site to test unit for microwave not working. Test unit and found unit not getting power. Pulled unit out and found tripped breaker at outlet. Secured breaker fuse test unit and unit test good job complete.

Near Rue De St Tropez, Austin, TX 78746
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived onsite to replace parts. As replacement of parts. The water hose that goes to the valve ripped in half. Ordered new part. Rescheduled with customer. ; ordrng 1 W10349052 (tube-water)

Near Olmos Rd, Seguin, TX 78155
Tyler B.

Tyler B.

MICROWAVE JENN-AIR JMW3430WS00 "Arrived to inspect unit with turntable not spinning. Found table was turned on, unit will need motor replaced, due to complexity will need 2 techs and 2hrs and 1 CNOTE (2HR WINDOW ) and 1 CNOTE (OFFICE RS)"

Near Calloway Cove, Austin, TX 78717
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived onnsite and found unit operating with repeat failure. Ordered a defrost. Returning with cover and harness to repair. ;

Near Whiteway Dr, Austin, TX 78757
Arthur B.

Arthur B.

OVEN WHIRLPOOL WFE505W0HS1 "Arrived onsite for customer complaint of slide in range oven door hinge broke. Found spring hinge holder broken. Removed and replaced hinges,reassembled and installed door. Door open/closes as designed."

Near N Spring St, Lampasas, TX 76550
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325FDAT "Arrived on site and inspected refrigerator and found freezer lights are out and fresh food section lights are flashing, removed and replaced both and they are now working properly. Job complete"

Near Bluebird Dr, Manchaca, TX 78652
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found that the pump motor is not working. Replaced sump and pump and dishwasher tested good and no leaks detected complete

Near Branston Dr, Austin, TX 78753
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Arrived on site for water leaking. Diagnosed frozen drain,installed updated drain tube kit,cleared freezer drain checked water flow though drain,water draining correctly. Repair covered under AUTHO S38211"

Near Berkman Dr, Austin, TX 78723
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived onsite to new ice door to French door refrigerator. Removed paddle frame. Removed both ice door and ice chute. Found upon reassembly that water paddle is warped as well. Ordering new paddle. Reassembled. Customer cabbies measured fill for now until paddle is replaced. All water connection were dry at time of service.; ordrng 1 W10678156 (pad WATER)

Near Bozon Hill Ct, Salado, TX 76571
Robert J.

Robert J.

RANGE WHIRLPOOL WFE550S0HZ1 Arrived onsite for oven door falling off. Upon inspection we found that the trim around the glass of the oven door is coming off. Ordering parts front panel glass.; ordrng 1 W11249559 (PANEL STAINLESS)

Near Mistflower, New Braunfels, TX 78130
Lou S.

Lou S.

WASHER WHIRLPOOL WFW6620HW0 "arrived on site to inspect washer leaking. Upon further inspection, customer advised that the unit is leaking water from underneath. I placed the unit in diagnostics showing error code F0E5. Cleared the code and continued with testing. Unit operated as designed and produced no water leaks. While testing, I found dry water debris at the bottom of the door and at the bottom left hand corner of the bottom drawer handle. Also found pet hair debris in between the door and the bellow (door gasket). Made recommendations for use and care for the unit (cleaning). No water leaks observed during service, job completed."

Near Ancellotta Way, Leander, TX 78641
Paul R.

Paul R.

OVEN JENN-AIR JJW2430DS03 Arrived onsite for the oven with the clock gaining time. The customer stated he set the time about 3 weeks ago with the microwave and his phone and the unit has gained about 8 minutes. I checked voltage to the UI and had 13.87VDC. I replaced the control panel and programmed it. Call complete.

Near Golf Crest Ln, Lakeway, TX 78734
Jonathan M.

Jonathan M.

FREEZER FRIGIDAIRE LFFH17F3QWA "Arrived on site for freezer that would not cool. Inspected unit and work area. Tested voltage from the outlet and was getting 118 V. Checked evaporator for frost and found it completely clean of frost or debris. Plugged unit in and noticed compressor not running. Checked the starting controller and found the starting device open. Tested voltage going to the starting device and found it at 0 V. Checked the defrost timer and found it running. Tried to switch it into running the compressor. The unit did not send voltage. I checked the temperature control and tested voltage to the control. Voltage was good. Tested continuity through the temperature control and found an open line as well. Called Michelle at 5 star home foods (warranty company). She was out of the office. I called back and spoke to someone in customer service who gave me to a manager named Scott Replaced both temperature control and starting controller. Tested unit and the unit worked as desig

Near Rock Creek Rd, Waco, TX 76708
Brandon C.

Brandon C.

DOWNDRAFT WHIRLPOOL UXD8630DYS5 "Arrived on site to replace motor, after replacing motor, unit tested good."

Near The Hills Dr, The Hills, TX 78738
Kevin B.

Kevin B.

REFRIGERATOR MAYTAG MFI2570FEW01 "Arrived on site and found doors are unlevel but in order to correct them front feet would need to be set and this would lock refrigerator in place. Customer prefers the option of cleaning behind the refrigerator so the doors can’t be adjusted. Currently icemaker is operating normally, customer has had a few experiences during the summer five months ago where it stopped producing ice but then started again. No further repair is required at this time, job complete"

Near Fergus, Kyle, TX 78640
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for customer complaint of unit not making ice, found heater going to fill tube had burned up and burned the lining of the refrigerator and customer saw.

Near Post Oak Ln, Driftwood, TX 78619
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found that the water valve was clogged. Replaced valve and dishwasher tested good and drain good no leaks detected. Complete

Near Coyote Call Way, Austin, TX 78725
Arthur B.

Arthur B.

WASHER MAYTAG MHW5630HC0 "Arrived onsite for customer complaint of front load washer not draining. Removed front bulkhead and removed drain trap. Found socks and coins. Removed all obstructions,reassembled,cleared error codes and tested. Unit now works as designed. All water connections were dry at time of service."

Near Huckleberry Dr, Killeen, TX 76549
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KODE300ESS02 "Arrived onsite for unit making abnormal noise when temperatures get above 400°. Customer had unit heating on arrival. Performed diagnostics mode and checked fault codes, none found. Performed component activation and found convection fan blade at fault. Will need to replace fan blade and cover. ordrng 1 W10860984 (CONVECT BLADE AND NUT) and 1 W11234761 (CONVER )"

Near Cypress Springs Way, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for no lights in fresh food and freezer compartment. Diagnosed faulty led controls in freezer and fresh food,replaced both led controls,powered unit on all leds working as designed."

Near Scenic Bluff Dr, Austin, TX 78733
Al R.

Al R.

RANGE WHIRLPOOL WFC150M0EB3 Arrived to inspect defective burners.Confirmed the complaint and removed and replaced them.Reassembled and unit tested as designed.Job complete

Near Thayer Drive, Killeen, TX 76549
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived to inspect unit with noise door and no operation. Found slide in interlock case has broken and would need replaced, also found door was slightly crooked, and customer is requested door replacement. ; ordrng 1 461967570351 (spring) and 1 461967750494 (support) and 1 CNOTE (OFFICE RS ) and 1 CNOTE (2HR WINDOW ) and 1 W10577914 (glass-door) and 1 W10687342 (door/mw) and 1 W11214480 (arm)"

Near Lavon Bend, Austin, TX 78717
Lou S.

Lou S.

WASHER WHIRLPOOL WFW92HEFW0 "arrived on site to inspect washer not draining. Upon further inspection, the customer advised that there is water inside the bellow at the bottom of the door after running a drain & Spin cycle. I found some debris blocking the port holes in the bellow and tub leading to the drain pump. I cleared the debris and remove the back panel and checked the drain pump filter. Found a minimal amount of debris. Tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Lazy Oaks Dr, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator ice maker noises. Upon further inspection, the customer advised that the ice maker makes a loud noise when making ice. I found the ice bin full so I dispenser some ice out to allow the ice maker to cycle. Once the ice maker cycled and the water dispensed into the tray, the customer advised that the water dispensing into the tray was the lid noise. I advised the customer that the noise was the water valve and was normal. Also, the customer advised that the refrigerator drawers were difficult to remove. When I attempted to pull a drawer out, it was very difficult. I found that the drawer wasn’t inserted correctly into the shelf. Using some grease approved by the manufacturer, I applied the grease on the rails of the shelf to make it easier for the drawers to glide on the rails. Tested the drawers and they operated as designed. No water leaks observed during service, job completed."

Near Vino Rossi Rd, Georgetown, TX 78628
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site to test unit for f3 error code, upon inspection we found the F3 error code was still active, which was a open thermal sensor, replaced thermal sensor and retested. Passed all tests and was in the correct range at 350. Complete"

Near W Slaughter Ln, Austin, TX 78749
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for no ice and loud noise. Diagnosed ice hitting evaporator fan motor,ran diagnostics open thermistor on both ice makers. Replaced both ice makers. Removed evaporator cover defrosted fresh food evaporator,installed updated cover,secured thermistor to correct location on suction line,installed the updated control,changed defrost setting to basic

Near Camp Craft Rd, West Lake Hills, TX 78746
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM354DSS4 "arrived on site to install previously diagnosed and ordered part. Due to the dispenser door gasket failing, I removed and replaced the dispenser and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Bird Stone Ln, Georgetown, TX 78628
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site for no heat dishwasher . Found no power to heater . Replaced control , ran diagnostics . No error codes and unit is checking normal .unit heater is heating . No water leaks detected at time of service . Job complete ."

Near Amber Stream Ln, Manor, TX 78653
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE510S0HS1

Near Spyglass Dr, Austin, TX 78746
Clif L.

Clif L.

REFRIGERATOR KENMORE 106.5178241 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found failed start relay on compressor. Replaced relay and tested unit. Found all is functioning properly at this time. No leaks were found at time of service

Near Hutto Rd, Georgetown, TX 78626
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF320PADB1 "Arrived on site ,replaced control . Ran diagnostics all’s checking normal . No water leaks detected at time of service . Job complete ."

Near Per Lange Pass, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Arrived on site for water leaking. Diagnosed frozen drain,installed updated drain tube kit,cleared freezer drain checked water flow though drain,water draining correctly. Repair covered under AUTHO S38211"

Near Berkman Dr, Austin, TX 78723
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW4950HW1 "Arrived on site for customer complaint of unit making noise, found plastic cover was broken upwards and hitting the cam/belt. I removed the plastic cover and offered to have it replaced, customer did not want to have it replaced if it could happen again. I calibrated unit, everything tested good."

Near Serene Hills Dr, Austin, TX 78738
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to install previously diagnosed parts. Customer informed me the issue was intermittent, and fix is likely the icemaker. At time of arrival ice bucket was full, but icemaker was mid harvest and stuck with ice in the mold.Replace icemaker. Unit did cycle and fill. All is working as designed at this time.

Near Rosenborough Ln N, Round Rock, TX 78665
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for customer complaint of water not tasting good, I removed filter and purged a couple of gallons through, I installed the filter and purged more water, customer said it tasted a little better, but was not satisfied. I informed customer the only thing we can do is replace the filter, he is going to contact KitchenAid."

Near Bow Cross Point, Austin, TX 78738
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS312SNHM01 "Arrived onnsite and found Evap frozen over preventing proper cool, defrosted Evap. All checks good. Unit is now operating as designed."

Near Pradera Dr, Austin, TX 78759
Al R.

Al R.

WASHER WHIRLPOOL WTW7000DW0 Arrived to inspect latch error code.Confirmed the complaint and removed and replaced the latch.Reassembled and the unit tested as designed.All water lines were dry at the time of service.Job complete

Near Riverwood Dr, Georgetown, TX 78628
James C.

James C.

DISHWASHER MAYTAG MDB8989SHZ0 Arrived on site and tested operation. Found very little water getting to tub. Removed supply line and found very low pressure. Unit has copper line installed and appears to be pinched. Recommended customer replace with braided steel supply line. Job complete

Near Woodland Park Dr, Marble Falls, TX 78654
Al R.

Al R.

WASHER MAYTAG MVWB850YW0 Arrived to inspect washer with black splatter underneath the unit.I spun the unit and immediately heard the bearing was defective.

Near Canyon Vista Ln, Georgetown, TX 78633
Tyler B.

Tyler B.

WASHER WHIRLPOOL MHW5630HW0 "Arrived to inspect unit with shaking complaint,ran unit and found to be spinning true found. Rear slightly bouncy replaced rear socks and tested good."

Near Corbin Way, Cedar Park, TX 78613
James C.

James C.

MICROWAVE FRIGIDAIRE FGMV176NTF Arrived on site and installed new door. Found turn table not rotating. Inspected and found shaft from motor has melted and is stuck in turn table coupler. Unit will need both to repair; ordrng 1 5304509440 (TT MOTOR) and 1 5304509622 (TT COUPLER)

Near Contour Dr, Marble Falls, TX 78654
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived to inspect unit with light not working, found socket missing . Installed socked and build and now functional"

Near Hillery Cove, Cedar Park, TX 78613
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED8500DC3 "Arrived on site for washer that would not start. Inspected unit and work area. When plugging in the unit the lights on the user interface with flash intermittently and cut power. The lights would repeatedly come back on and flicker and turn off again. Tested voltage going to the User interface and found 5.16v dc going to the console. Replaced console and found and F6 E3 (ACU cannot year UI), F4 E3 (restricted air flow), F4 E4 (L2 line voltage error), and F4 E2 (heater 2 failure) error codes. Checked heater, fuse, and thermal cut off and found all to be good. I test the unit in diagnostics and the unit ran as designed (spin, heated, and vented air). I did notice their vent hose had been kinked due to where it was placed on the wall. Fixed the vent hose but advised customer that they may have an issue with their vents being clogged up if they get any further error codes about AF or check vent.

Near Sinclair Dr, Lorena, TX 76655
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for microwave door squeaking when opening and closing. Inspected unit and work area. Tested door operation and found door pin bent causing failure. Removed failed door and installed new. Tested door and heating operation. All tested good.

Near Brenham Pass, Georgetown, TX 78633
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH78019HZ1 "arrived on site to install previously diagnosed and ordered part. Per techlines recommendations, previous tech was provided a part number to replace the microwave door and I found that the part number provided was the wrong part number. The door I arrived with has white trim and the stainless trim is needed. I contacted Techline and spoke to Kathy and advised of the situation. Kathy documented the issue and provided a new file number #7726928542.l.; ordrng 1 W11188093 (DOOR/MW)"

Near Belgian Bend, Cedar Park, TX 78613
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL DU915PWSS0 "Arrived onsite for customer complaint of dishwasher not coming on and buttons not responding. Upon testing, found UI panel shorted. Removed and replaced UI assembly, reassembled and tested unit. Unit now works as designed. No other issues found. All water connections were dry at time of service."

Near Bedrock Dr, Killeen, TX 76542
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived to inspect dishwasher not dispensing properly.Ran diagnostics test mode and unit dispenser opened during cycle.I reset the control at the end of the diagnostics test mode.All aspects of the unit work properly.All water lines were dry at the time of service.Job complete

Near Cliffbrake Way, Georgetown, TX 78626
Kevin B.

Kevin B.

WASHER ROPER RTW4640YQ1 "Arrived on site and found errors Basket speed fault, motor unable to reach target rpm, found actuator had failed. After repair discussed correct loading procedure, correct amount of detergent use. No water leaks from connections at time of service, job complete"

Near Vintage Stave Rd, Austin, TX 78748
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite for the refrigerator that has ice build up in the RC and the deli drawer is not closing. I found the RC evaporator completely frozen over. I checked all thermistors and they passed. I ran a forced defrost and the FC heater is working as designed. The 3 way valve appears to be working correctly. Need to replace the UI and the evaporator motor harness and possibly seal the drain tube.

Near James Ryan Way, Austin, TX 78730
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site for dishwasher not cleaning dishes properly. Checked for error codes and found none. Ran diagnostics cycled and all operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Creekview Dr, Round Rock, TX 78681
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DW4 Arrived on site for washer dripping into unit. Tested and inspected unit and found failed water valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Lathrop Ave, Pflugerville, TX 78660
Al R.

Al R.

WASHER LG WM4270HVA /01 Arrived to inspect front load washer not draining.Confirmed the complaint and removed and replaced it

Near Shannon Ln, Georgetown, TX 78628
James C.

James C.

WASHER MAYTAG MVWB765FW3 "Arrived on site and tested operation. Found control skipping steps in diagnostics and had to place into diagnostics 3 times to get functions other that testing cycle. Manually tested agitation and spin and found during agitation the gear case is popping and grinding. Also found a grinding noise while in spin. Found oil leaking from gear case indicating failure. Also found agitator cracked at bolt. Unit will need new control, agitator, gear case, rotor, stator and clutch to repair. ; ordrng 1 W11195970 (cntrl-elec)"

Near E Wildflower Blvd, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL MVWB765FW0 "Arrived on site to install previous diagnosed part. Removed failed gearcase and installed new. Performed diagnostics mode and ran calibration cycle. Performed automatic test mode and monitored operation. All tested good, no water leaks detected."

Near Fox Home Ln, Georgetown, TX 78633
Clif L.

Clif L.

WASHER LG WM8100HWA arrived on site to diagnose a washing machine is not draining. Found impeller broken off of drain pump assembly. Replaced drain pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near NE Inner Loop, Georgetown, TX 78626
Wesley P.

Wesley P.

DISHWASHER FRIGIDAIRE LFBD2409LB0B Arrived onnsite and found unit breaker tripped. Advised customer onncause and tested. All checks good.

Near Claywood Dr, Austin, TX 78753
Richard P.

Richard P.

OVEN WHIRLPOOL WFE525S0HS0 Arrived onsite for the oven temperature off. Ran diagnostics and found no issues with the oven. Explained to customer that oven temperature fluctuates from low to high . Customer had no complaints of food burning or being undercook. No issues found. Complete

Near Graymont Dr, Austin, TX 78754
Clif L.

Clif L.

WASHER LG WM8100HWA arrived on site to diagnose a washing machine is not draining. Found impeller broken off of drain pump assembly. Replaced drain pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near NE Inner Loop, Georgetown, TX 78626
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GD5NVAXSB01 Arrived on site for dispenser issues found damaged wire causing dispenser to work off and on door

Near Brecourt Manor Way, Austin, TX 78739
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL GSS26C5XXY02 "Arrived on site to diagnose icemaker not producing ice. Performed diagnostics starting at icemaker. Found 2 layers of cubes causing shaft to stick and break. Replaced icemaker to resolve. Upon new install was not able to get the icemaker to cycle properly. Optical eye was reading that ice bucket was in and not full, but not sending voltage to trigger a fill. Replaced emitter and receiver. Unit filed immediately on reinstall. All is now working as designed. Call complete."

Near Los Alamos Ct, Round Rock, TX 78665
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to replace control board, per last visit we replaced the control board and retested. Light turned on,Passed all tests. Complete"

Near Goldilocks Ln, Manchaca, TX 78652
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL JDB8910AWS "Arrived on site to test dishwasher, upon inspection we found the front panel had been placed off the clips and not making contact with buttons. Clicked in panel and retested. Complete"

Near W 5th St, Austin, TX 78703
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBSN608ESS00 Arrived on job for freezer lights not turning on. Upon inspection we found that one of the light modules had broken. Replaced faulty module and tested lights. Everything is working properly. Complete.

Near Beaver Ln, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

DISHWASHER GE PDT750SSF2SS "Arrived on site for dishwasher not draining. Inspected unit and work area. Found standing water in unit. Checked drain line and ran snake through to check for blockage, none found. Performed diagnostics mode and found fault F128 for rinse aid container empty. Activated drain pump and found rattling in drain pump, possible debris or broken impeller. Due to style of pump it is in closed and not able to open with out replacing. Was able to get water to drain but do recommend to replace. S

Near Dove Hollow Trail, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519CS1 Arrived on site for microwave not starting. Performed diagnostics and tested door switches. Found all door switches tested good. Tested door operation and found interlocks at fault.Removed failed interlock assembly and installed new. Tested door and heating operation. All tested good.

Near Kickapoo Creek Ln, Georgetown, TX 78633
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived onsite for the refrigerator with a no ice condition. I ran service test 44 and the ice maker motor never ran and it timed out. I found the black power supply wire to the ice maker broken at the bottom of the door. The door will need to be replaced. Ordering LW11089011 DOR-FIP.; ordrng 1 LW11089011 (DOR-FIP)

Near Hare Trail, Austin, TX 78726
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of warm temperature in freezer. Found compressor working with no fan in freezer running. Ran test #4 and both fans working in test mode. Replaced control and UI. No leaks detected at time of service.

Near Hawthorne Loop, Driftwood, TX 78619
Wesley P.

Wesley P.

MICROWAVE KENMORE 790.8037331 Arrived onnsite and found unit interior covered with grease form heavy use. Several areas indicating cause of short.

Near Bell Ave, Austin, TX 78759
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived to inspect no ice situation.Confirmed the complaint and tried to jump the ice maker and ice maker was defective.Removed and replaced the ice maker and unit now works as designed.All water lines were dry at the time of service.Customer satisfied.Job complete

Near Blazing Star Dr, Georgetown, TX 78633
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF550CDHZ02 Arrived on site to install previously diagnosed parts. Replaced water reservoir and filter head. Tested unit and unit worked as designed. Call complete.

Near Farm to Market 2410, Belton, TX 76513
Richard P.

Richard P.

OVEN JENN-AIR JJW2730WS02 Arrived onsite for the oven cooling fan making a buzzing noise. During testing found that the lower blower was causing the noise. Replaced blower and oven tested good.Complete

Near Mountain View Rd, Austin, TX 78703
Clif L.

Clif L.

DISHWASHER JENN-AIR JDB1250AWP Arrived on site to diagnose a dishwasher that is not cycling properly. Found debris binding wash impeller from turning. Cleaned all debris from pump and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Sand Hills Cove, Georgetown, TX 78628
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG525S0HZ1 Arrived on site to test unit for door not closing. Found broken hinge. Replaced hinge test unit and unit test good job complete.

Near Mariscan St, Manchaca, TX 78652
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE204ESS3 Arrived on job for complaints of no water. Found water good wash motor not working. ; ordrng 1 WPW10605058 (pump&motor)

Near Davenport Divide Rd, Austin, TX 78738
Andy  B.

Andy B.

OVEN WHIRLPOOL WFC310S0ES3 Arrived on site for range oven not heating. Tested and inspected unit and found failed failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Paul R.

Paul R.

DISHWASHER KITCHENAID KDPM354GPS0 Arrived onsite for the dishwasher that’s not starting. I found the unit powering on and setting idle and just blinging. Like it didn’t recognize that the door was closed. I found the actuator on the door switch broken. I replaced the door switch and tested the unit. I had the same results. I tested the door switch and the harness to the control and found it good. The control does not recognize the door being shut and will need to be replaced. Ordering W11120156 CNTRL-ELEC.; ordrng 1 W11120156 (CNTRL-ELEC)

Near Ledge Mountain Dr, Austin, TX 78731
David  Z.

David Z.

MICROWAVE KITCHENAID KMHS120ESS8 "Arrived on site to install previously diagnosed parts. Checked unit to see if fan speed was changing, and was able to certify that fan speed and sound are actually changing, and unit is not locked on high. Customer advised me that this was still louder then it used to be, but did hear the volume levels drop.

Near Alton Pl, Round Rock, TX 78665
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE204GPS0 Arrived onnsite and found unit leveled and operating as designed. Advised customer on use and care and made adjustment for customer.

Near Bedstraw Dr, Pflugerville, TX 78660
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Mockingbird Dr, Round Rock, TX 78681
David  Z.

David Z.

DRYER WHIRLPOOL WED4815EW1 Arrived on site to diagnose a dryer that had a timer not advancing. Customer informed me at one point unit had run all night. Tested unit and found timer was not moving at all. Verified internal failure on timer. Replaced timer and retested. Visually observed timer clicking down and moving as designed. All is now working as designed. Called safety team and reported findings. Call complete.

Near Sosa Cove, Round Rock, TX 78665
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to replace control board, per last visit we replaced the control board and retested. Light turned on,Passed all tests. Complete"

Near Goldilocks Ln, Manchaca, TX 78652
Jonathan M.

Jonathan M.

OVEN KITCHENAID KODE500ESS02 Arrived on site to install previously diagnosed parts. Replaced both controls and the console. Tested unit and unit worked as designed. Call complete.

Near Las Lomas Ct, Temple, TX 76502
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for washer tearing close. Performed diagnostics mode and checked for fault codes and found none. Checked basket and washer plate for rough edges, none found. Ran automatic test cycle and monitored operation. Found customer mostly using deep water wash for some delicate fabrics. Spoke with customer on on cycles and the difference between cycles. Called Whirlpool tech support and spoke with Dave (SR# 7726932211)."

Near Davis Mountain Cir, Georgetown, TX 78633
Lou S.

Lou S.

DISHWASHER AMANA ADB1400AGW0 "arrived on site to inspect dishwasher not dispensing rinse aid. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing with the outer doo panel off in order to view the dispenser. The unit dispenser door opened as designed, but the rinse aid never dispensed. I contacted Techline and spoke to JK and advised of my findings. JK advised to replace the control since the dispenser door is opening we know there is continuity in the wiring harness. I advised the customer of my findings and recommendations.

Near Ridgewood Dr, Leander, TX 78641
Scott  M.

Scott M.

DRYER MAYTAG MEDB765FC0 "Arrived on site for sensor dry shutting unit . Checked outlet thermistor , and moister sensor and harnesses checked normal . Replaced control, tested unit all checked normal. Job complete . No lint build up at time of service . Job complete ."

Near Walter Vaughn Dr, Manor, TX 78653
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived on site and advised customer on filter placement and air filter. Also answered other use and care questions with demonstrations. All checks good. Customer instruct.

Near Pinecrest Dr, Austin, TX 78757
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHV0 arrived on site to test unit for leaking. Found unit leaking from housing. Ordering new Housing W10873429 and flat gasket WP8531743; ordrng 1 W10873429 (HOUSING ) and 1 WP8531743 (GASKET FLAT )

Near Summer Pointe, Buda, TX 78610
David  Z.

David Z.

OVEN KITCHENAID KODE507ESS04 Arrived onsite to install previously diagnosed parts. Installed new door glass and inner glass. Reassembled unit and confirmed function. Door is sealing smoothly. All is working as designed. Call complete.

Near Overton Pass, Austin, TX 78729
Richard P.

Richard P.

DISHWASHER IKEA IUD8555DX3 Arrived onsite for the dishwasher leaking water. During testing found that the pump motor hose was broken. Replaced sump and pump and dishwasher tested good and no leaks detected. Complete

Near Avenue H, Austin, TX 78751
Robert J.

Robert J.

DRYER WHIRLPOOL WED5620HW0 Arrived on job to replace parts previously ordered. After replacement of console test operation. Dryer working properly.

Near Leadtree Loop, , TX 78610
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOCA7EC0HZ01 Arrived to inspect unit with console turning off at random times. Ran diagnostics and found communication errors. Unit will need console to complete ; ordrng 1 W11428588 (CONSOLE)

Near Lavon Bend, Austin, TX 78717
Clif L.

Clif L.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to diagnose an oven that is not heating. Tested unit and found power cord has plug installed on end, and was not fully installed into outlet behind oven. Reset plugged in proper position and tested unit. Found all is functioning properly at this time."

Near Meadow Wood Cv, Georgetown, TX 78626
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ "Arrived on site to replace stops on the dishwasher, replaced stops and retested. Complete"

Near Longhorn Skyway, Dripping Springs, TX 78620
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Arrived onsite for customer complaint of dishwasher leaking water from underneath. When arrived, dishwasher was running. Upon inspection, found diverted housing wet and has small drip. Sump and motor assembly will need to be replaced

Near Rita Bend Rd, Salado, TX 76571
David  Z.

David Z.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Arrived on site to diagnose issue with door closing. Found Left hand RC door mullion was disconnected from the top retainer, and screw in center section was loose. Removed screw and reattached / reseated mullion. Door now opens and closes as normal. Didn’t see any evidence of cracks or broken tabs on mullion, but if retaining tab is rounded then door will have to be replaced. Call complete."

Near Tamarack Trail, Austin, TX 78727
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site for washer that would not start a cycle after going through a fill. Inspected unit and work area. Placed unit in diagnostic mode and found an F7 E5 (shifter fault) and F8 E1 (long/no fill). Inspected unit and found no hot water connection on the hot valve. Unit was placed on a cool cycle and could not draw hot water. Turned water temperature down to tap cold and tested unit. Unit began to run a normal cycle. The unit filled, agitated, and began to fill and agitate more. I placed the unit into a manual test and was able to lock the lid. I tested the spin and agitation several times with no shifter issues. Unit worked as designed. Call complete."

Near N Goddard St, Mart, TX 76664
Andy  B.

Andy B.

DRYER MAYTAG MEDC465HW0 Arrived on site to install previously diagnosed parts. Found that lint vent was rubbing on blower wheel. Made adjustments and added padding. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Tammi Ln, Taylor, TX 76574
Lou S.

Lou S.

WASHER MAYTAG MHWE950WW02 "arrived on site to inspect washer noises during agitation. Upon further inspection, I placed the unit in diagnostics showing error code F21-long drain. Continued with testing and the unit operated as designed. Customer advised that the unit made a whistling noise during agitation. I retested the unit and it continued to operate as designed but this time it made the whistling or squeaking noise the customer described. Due to the error code, I checked the drain pump and found it clean with minimal sludge/slime debris. I advised the customer that due to the noise coming from in between the basket and tub, the tub assembly would have to be replaced.

Near Valle Verde Dr, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site and inspected refrigerator and found condensation on the interior of the fresh food section, took one picture. Inspected gasket and found it is not making contact on the bottom of the door. Added silicone between liner and outer cabinet and heated door gasket and it is now sealing properly. No water leaks from connections at time of service, job complete"

Near Bastrop Hwy, Austin, TX 78741
Leonardo C.

Leonardo C.

RANGE JENN-AIR JGRP436WP02 "Arrived on site to replace console per last tech, replaced console and tested with no problems. Complete"

Near Cedar Park Dr, West Lake Hills, TX 78746
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for the dishwasher that’s not working again, thinks it’s the heating element. The customer stated this was not what they said was wrong. They stated the unit is not washing the dishes and the detergent is left sitting in the silverware holder. I found an F4E3 and F7E1 error. I found the pump not running with voltage to it..; ordrng 1 W11025157 (PUMP&MOTOR)"

Near Crestway Dr, Austin, TX 78731
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE550S0HZ1 "Arrived onsite for tenant complaint of range oven overheating. Tested unit and found bake relay not closing. Removed and replaced oven control, reassembled and tested. Unit now work as designed. No other issues found."

Near Hitchrock Dr, Killeen, TX 76549
Jonathan  S.

Jonathan S.

OVEN JENN-AIR JJW2830DS01 "Arrived on site for double oven ha in error code F2-E1. Attempted to perform diagnostics mode and found left side of control panel not responding. Powered unit off and gained access to control. Checked connectors J4 through J7, disconnected and reconnected. Powered unit on and found found failed control panel. Removed failed control panel and installed new. Performed diagnostics mode and checked fault code history, no errors. Tested key pad and all other operations. All tested good."

Near Gabriel Woods Dr, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite to replace parts previously ordered. Replaced control board and tested icemaker everything is working properly. No leaks detected.

Near White Water Rd, New Braunfels, TX 78132
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in freezer caused by control boards not activating auto defrost. Called tech line and spoke with. J.K.. He advised to change main control and user interface as heater and thermostat checks go through diagnostics. Replaced both parts and tested unit. Found all is functioning properly at this time. Homeowner signed defrost waiver and will manually thaw the unit.File# 7726931977

Near Sarazen Loop S, Georgetown, TX 78628
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect wall oven error codes. Upon further inspection, customer advised that the first time they tried to use the oven an error code came on regarding the fan. I placed the unit in diagnostics and checked error codes and found F6E4 and F8E0. I cycled the power to the unit and cleared the codes and tested the fan on high and low speeds while testing voltage at the control. Both speeds provided 125V. When I began to test high speed, I couldn’t hear the fan blowing. I found a zip tie in the fan blades blocking the fan from blowing. I removed the debris and retested and the fan is operating as designed. Due to the F6E4 error code, I followed the tech sheet and removed and replaced the main ACU. Retested and the unit is operating as designed. I provided the customer with the number to the Connect team- 866-333-4591 and advised them to connect to the WiFi in order to receive updates to software. Job completed."

Near Bradley Ranch Rd, Leander, TX 78628
Kevin B.

Kevin B.

OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site and inspected range and found it will not start a bake or broil cycle, interior light will not turn on. All cooktop elements are working properly. Inspected incoming power and found it is correct, broil element, bake element, and fuse all check good. Will need to replace control board to correct issue; ordrng 1 W11122560 (cntrl-elec)"

Near Bastrop Hwy, Austin, TX 78741
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WMH53521HZ4 "Arrived on site for customer complaint of vent fan not exhausting outside, I flipped around blower fan motor, unit tested good."

Near Medio Cv, Austin, TX 78738
Richard P.

Richard P.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived onsite for the dishwasher not cleaning good. Upon inspection found that there was food inside the dishwasher and filter and rinse aid is not being used. Which causing the issue of not cleaning well. Advise customer to rinse all dishes off before putting into dishwasher. All dishes must be food debris free. Advised customer to use rinse aid. Complete

Near Tonkawa Trail, Austin, TX 78756
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for refrigerator not making ice. Cycled ice maker and ice maker cycled. Performed water fill tested and ice maker did not fill, found frozen water tube going to ice maker. Checked voltage for water fill tube heater and found proper voltage. Will need to replace water fill tube and heat to complete repairs. No water leaks present at time of service.

Near Daylily Cove, Pflugerville, TX 78660
Robert J.

Robert J.

OVEN KITCHENAID KEBS207BSS01 Arrived on job for oven temperature issues. Ovens working but need calibration. Calibrated ovens .

Near Serene Hilltop Cir, Austin, TX 78738
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSC24C8EYY01 "Arrived onsite for the refrigerator with a no cool condition. I found the sealed system components working and the RC barely cooling. I found the old style aluminum evaporator in the RC and it is very pitted. I suspect the coil to be leaking refrigerant. The compressor and coil will need to be replaced. Ordering the compressor, RC evaporator, UV drier, and service tap. Sending routing a message to weigh the call for 3 hours and RS.; ordrng 1 W10309988 (COMPRESSOR) and 1 W10913906 (COUPLER) and 1 WPW10143759 (DRIER-UV) and 1 WPW10643261 (EVAPORATOR)"

Near FM2769, Austin, TX 78726
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onnsite and replaced valve and housing without changing poor flow to dispenser. No kinks. Good flow at wall and full ice. Ordering resevoir. All else checks good. ; ordrng 1 W11269264 (WATER RESEVOIR)

Near Glorious Ln, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL ET1CHMXKQ02 Arrived on job for complaints of leaks in refrigerator. Found the defrost drain blocked. Removed ice and test drain. No additional leaks detected.

Near Rustic Oak Ln, Austin, TX 78748
Jacob S.

Jacob S.

WASHER WHIRLPOOL CAE2745FQ0 Arrived onsite to replace drain motor. Replaced drain motor and lid lock. Tested unit. Unit test good. No leaks present. Job complete. S

Near State Park Rd, Lockhart, TX 78644
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site and repaired leak. No parts needed. All checks good. Unit is now operating as designed. Advised customer on status.

Near Pinecrest Dr, Austin, TX 78757
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site to test unit for flames to high on burners. Turned flames down by adjusting flames test unit and unit test good job complete.

Near Flying Orchid Dr, San Marcos, TX 78666
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW8500DW4 Arrived on site to install previously diagnosed part. Upon lifting unit found stator was rubbing on plastic try under washer creating noise. Removed tray and lifted unit feet. Tested unit after doing so and all operations are normal. Plastic tray had holes from unit rubbing and would not stop any water. Advised customer to replace tray with one that sits more flat so that it would not rub in the future. No water leaks present at time of service.

Near Hat Bender Loop, Round Rock, TX 78664
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived to inspect unit not igniting. Found no ignition, removed and replaced the spark module and tested good"

Near Betulla Dr, Austin, TX 78717
Arthur B.

Arthur B.

RANGE KITCHENAID KFED500ESS02 Arrived onsite for customer complaint of double slide in oven upper light not working. Removed back panel and tabs on socket broke. Removed and replaced socket. Reassembled. Light now comes on as designed. No other issues found.

Near Janelle Dr, Killeen, TX 76549
David  Z.

David Z.

DRYER WHIRLPOOL WED4616FW0 "Arrived on site to diagnose dryer now drying / heating. On arrival unit was moved to maintenance building and a new cord was installed. Ran unit and performed diagnostics. Found unit was both spinning and heating. Tested temps found temps reaching 180 degrees, unit heating properly. Unit likely had a loose connection or bad power in Apartment. All is now working as designed. Call complete."

Near N A W Grimes Blvd, Round Rock, TX 78664
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL JS42PPDUDB01 Arrived on job for complaints of not cooling. Found the control not working will not power up. After replacement test operation. Refrigerator display works and compressor running.

Near Black Wolf Run, Austin, TX 78738
James C.

James C.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site and tested operation. Found no response from control and control light just flashing. Installed new control and tested operation. Unit tests good. Job complete

Near Mary Margaret Rd, Burnet, TX 78611
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived on site for a refrigerator that was not dispense ice. Inspected unit and work area. Customer advised that they had a repair done recently from another repair company through Lowe’s and it hadn’t dispensed ice since. Ran an ice dispenser test and could not hear motor running. Removed icemaker assembly and motor and found a wire connector for the motor off the motor connector. Placed wire connection onto the motor and unit ran as designed. Call complete.

Near Dandridge Dr, Temple, TX 76502
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL GW397LXUS06 "Arrived on site to test unit for no operation, upon. Inspection we found the glow ignitor has not been glowing or getting the required amps to start gas,replaced ignitor and retested, oven heated, flames checked out

Near N San Marcos St, Buda, TX 78610
James C.

James C.

WASHER WHIRLPOOL WTW7300DW0 "Arrived on site and installed new gear case, wash plate and valve. Tested operation and found unit working properly. Job complete"

Near Magnolia Ln, Cottonwood Shores, TX 78657
Paul R.

Paul R.

WASHER AMANA NTW4516FW3 Arrived onsite for the washer that is shaking and vibrating badly. I found the washer out of level and the leveling feet screwed all the way in with the weight not distributed correctly. I adjusted the feet out and leveled the washer. I ran a calibration and tested the unit in high speed spin. The unit vibrates but does not walk across the floor. I checked for stored error codes and there were none. I tested the unit in a rinse and spin cycle with towels and the unit worked as designed and didn’t walk across the floor. Call complete.

Near Shepherd Mountain Cove, Austin, TX 78730
Kevin B.

Kevin B.

DRYER MAYTAG MEDC465HW0 "Arrived on site and found timer is not moving properly, after replacing also found no airflow through lint screen, removed vent connection from rear of dryer and airflow has returned, recommended to customer that Vent to exterior be cleaned before dryer is used again. Job complete"

Near Pinehurst Dr, Austin, TX 78747
Paul R.

Paul R.

VENTHOOD WHIRLPOOL UXT5430ADB Arrived onsite for the vent hood that doesn’t seem to pull enough air. I tested the unit and found it working as designed. I went over questions the customer had and answered them. I advised having a plumber shorten the stub out behind the range to allow the unit to get moved closer to the wall.

Near Finley Dr, Austin, TX 78731
Al R.

Al R.

DRYER WHIRLPOOL WED5620HW0 Arrived to inspect frotload dryer not heating.Confirmed the complaint and disassembled and and found the element was defective.Removed and replaced it.

Near E 6th Ave, Belton, TX 76513
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site for washer that would not start a cycle. Inspected unit and work area. Placed unit in diagnostics mode and found an F8 E1 (no fill/long fill) error code. Unit was on hot water and found hot water valve turned off. Turned hot water valve back on and tested unit in a regular cycle. Tested unit in warm and hot water settings and unit worked as designed. Call complete.

Near E Young Ave, TRLR 163, Temple, TX 76501
Al R.

Al R.

DRYER AMANA NED4655EW1 Arrived to inspect dryer not working. Confirmed the complaint and found the door switch was broken. Removed and replaced it. Reassembled and unit tested as designed.Customer satisfied Job complete

Near Co Rd 211, Florence, TX 76527
Robert J.

Robert J.

WASHER WHIRLPOOL CHW9150GW1 Arrived on job for commercial washer having f25 error codes. We replaced control board reset the error code and ran a drain and spin to test functionality. Everything working properly. Complete.

Near I-35, Kansas City, MO 64105
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to replace valves, replaced valves and retested, no leaks detected. Complete"

Near Dayridge Dr, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KBFS20EVMS13 "Arrived on site for no ice. Forced a harvest icemaker root running through a forced harvest diagnosed faulty icemaker. Installed an updated icemaker,powered unit on icemaker ran through a cycle and filled with water.

Near Aria Loop, Austin, TX 78736
Paul R.

Paul R.

MICROWAVE KITCHENAID KEMS308SSS02 Arrived onsite for the microwave/oven to replace the previous diagnosed parts. I replaced the turntable motor and tested the unit. The unit is working as designed. Call complete.

Near Backtrail Dr, Austin, TX 78731
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL GT2SHMXMS01 Arrived on site for water dripping in fresh food compartment . Found drain in freezer clogged . Steamed out drain . Unit is now draining properly now . Nonwater leaks detected at time of service .

Near Perry Ln, Austin, TX 78731
Wesley P.

Wesley P.

WASHER MAYTAG MVWB765FC3 Arrived on site and found unit UI panel going out. Replaced. All checks good. Unit is now operating as designed.

Near Rubio Ave, Round Rock, TX 78664
Al R.

Al R.

WASHER WHIRLPOOL WTW7000DW4 Arrived to inspect washer with clacking noise.Ran diagnostics test mode and noticed the wash plate was defective.Removed and replaced it.Reassembled and unit tested as designed with no error codes.All water lines were dry at the time of service.Job complete

Near S Summercrest Loop, Round Rock, TX 78681
Wesley P.

Wesley P.

WASHER MAYTAG MHW5630HC0 Arrived onnsite and replaced acu to repair break problem. Unit is now operating as designed. Advised customer on repair.

Near Dana Dr, Hutto, TX 78634
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED4815EW1 "Arrived to inspect unit not heating. Found correct voltage. Removed panel found hi limit open, and vent damaged, advised a new vent hose and a vent cleaning to complete issues from repeating"

Near Rountree Ranch Ln, Austin, TX 78717
Clif L.

Clif L.

WASHER MAYTAG MVWC565FW1 Arrived on site to diagnose a washing machine that is not completing cycles. Tested unit and found center pulley mounting nut has come off. Re-installed nut and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Farm to Market 535, Smithville, TX 78957
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for unit saying cooling off. Tested unit. Found cooling issue was that the lock and filter reset button had been switched to off. Turned cooling back on. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived onsite for customer complaint of SxS dual evaporator refrigerator not cooling both sections. Removed FC evaporator cover and found faint frost pattern. Placed gauges on system and found high side @350psi and low side @ 5psi. Called WPL Techline Mark SR7726922713 and advised possible air or containment in system. Advised to evacuate refrigerant and put in deep vacuum and recharge. Vacuumed unit down for about 20 mins. Charged unit with 5.3oz of R134a refrigerant. Ran test 4 and found good frost pattern on both evaporators. Pressure were normal on both high and low side. No other issues found. All water connections were dry at time of service.

Near Wolverine Trail, Temple, TX 76502
James C.

James C.

WASHER LG WM3360HVCA Arrived on site and tested operation. Found drain pump will run for approximately 30 seconds before draining any water and sometimes will work correctly on first try. U it has a failing drain pump.

Near Hedgerow Ln, Liberty Hill, TX 78642
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for scratches on unit. Found scratches. Used touch up paint on unit. Job complete

Near Guadalupe St, Austin, TX 78701
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for refrigerator water in RC and too cold. Upon arrival customer informed that they don’t want RC cool issue addressed, only water in RC. Tested and inspected unit and found failed drain tube. .; ordrng 1 W11252097 (extension)"

Near Cheyenne Ln, Cedar Park, TX 78613
Paul R.

Paul R.

REFRIGERATOR LG LFX28968ST/04 Arrived onsite for the refrigerator not making ice at all and the bin is empty. When I arrived I found the bin full and mr stated the unit started working again. Mr stated that he saw the unit try to harvest and the tray was making a popping sound and would go back to the home position. I suspect a cube had caused the issue and it cleared itself. The unit is working as designed at this time and the temps of the RC and FC are correct. Call complete.

Near Birchbark Trail, Austin, TX 78750
Tyler B.

Tyler B.

WINE COOLER WHIRLPOOL WUB50X24HZ00 "Arrived to inspect unit with ice in back and door issue, found unit pushed too far back in counter. No issue with door, found back frozen over due to defrost failure. Unit win need thermistors and possibly control to repair. Powered off unit ; ordrng 1 CNOTE (OFFICE RS ) and 1 W11263884 (thermistor) and 1 W11369453 (CONTROL) and 1 W11371615 (HEATER KIT)"

Near Ilex Dr, Austin, TX 78717
Brandon C.

Brandon C.

WASHER MAYTAG MVWX655DW0 "Arrived on site for customer complaint of unit making loud noise and leaking, found gearcase leaking oil and water out of main seal.

Near Ellis Rd, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GI6FDRXXY07 "Arrived on site for ice issues. Found icemaker running through a double fill,installed a new icemaker tested icemaker unit working as designed."

Near Cove Creek Dr, Spicewood, TX 78669
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSRP25FSSS00 "Arrived on site to diagnose icemaker not producing ice. Found error light blinking on optical eye board. Attempted to jump icemaker and got no response. Icemaker appears to be dead mid cycle. Installed new icemaker. FC not cold enough to allow unit to run, but error light is now off. Advised to allow up to 24 hours for unit to produce.

Near Balcones Woods Dr, Austin, TX 78759
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM404ESS1 "Arrived on site for customer complaint of unit leaking, found leak coming from motor/sump assembly, I replaced faulty part, unit tested good.

Near Johnson Way, Spicewood, TX 78669
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH32519CS2 Arrived to inspect microwave not working.Customer advised her sister had pans near the outlet which unplugged the unit.Tested the unit and unit tested as designed.

Near Rosewood Ct, Round Rock, TX 78664
Al R.

Al R.

WASHER GE GUD27ESSM0WW

Near TX-138, Florence, TX 76527
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site to replace hv transformer, replaced hv transformer and retested, tests all passed. Complete"

Near Pin Brush Dr, Austin, TX 78748
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW4800BQ0 Arrived onsite for unit not spin cycle. Tested unit. Found that shift actuator was bad and control board was not communicating. Replaced control board and shift actuator. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Davis Ln, Austin, TX 78749
Lou S.

Lou S.

WASHER MAYTAG MVWC6ESWW1 "arrived on site to install previously diagnosed and ordered parts. Per the previous diagnosis, I removed and replaced the temp/sensor switch and motor and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."

Near Fernhill Dr, Austin, TX 78717
James C.

James C.

FREEZER WHIRLPOOL KSC24C8EYY02 "Arrived on site and installed new compressor, evaporator, stub and drier. Charged with 5.3oz 134a and tested for proper operation. Unit cooling properly and instructed customer that the unit may take up to 24 hours to settle into set temps and 48 hours for ice production. Job complete"

Near Crown Ln, Burnet, TX 78611
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site to install previously diagnosed parts. It’s inspected unit in work area. Installed new ice control/bin. Unit worked as designed. Call complete.

Near Cherokee St, Elm Mott, TX 76640
Clif L.

Clif L.

RANGE WHIRLPOOL WFE505W0HW1 "Arrived on site to diagnose a range with several components not functioning.

Near Antioch Rd, Smithville, TX 78957
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB865GW0 "Draft on site to install previously diagnose parts. When inspecting the basket and underneath it I found No evidence of anything impeding the basket from driving. I did however find the basket warped. Replaced basket, gear case, and agitator. Tested unit in service diagnostics after a calibration cycle and unit worked as designed. Call complete."

Near Sommerfeld Dr, Waco, TX 76705

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