We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Marble Falls, TX 78654
Cliff
Job Details: 04/11/2022
Arrived on site to diagnose a washer that will not spin clothes sometimes. Tested unit in diagnostics and found no failures or errors saved. Advised customer on findings and that unit may have shut down due to not being able to balance load. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, TX 78738
Leonardo
Job Details: 04/11/2022
Arrived on site to test unit for oven not getting to temp. Test unit and found average temp at 350 is at 366 with in range. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model KCGC558JSS00
Near Austin, TX 78738
Leonardo
Job Details: 04/11/2022
Arrived on site to test unit for left front burner not igniting. Test unit and found igniter not sitting correctly. Secured igniter correctly test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DSS0
Near Austin, TX 78724
Leonardo
Job Details: 04/11/2022
Arrived on site to test unit for unit over heating. Test unit and found burned and melted control board and harness and sump and motor.
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Austin, TX 78735
Leonardo
Job Details: 04/11/2022
Arrived on site to test unit for ovens not to temp. Showed customer how to do a calibration for the top and lower oven. Job complete.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near San Marcos, TX 78666
Andrey
Job Details: 04/11/2022
"Arrived on site to test unit for no heat, tested unit found unit has zero ventilation with vent completely squished against back wall, advised customer to get this issue addressed before the repair but he insisted I get the repair done and he will fix ventilation, found shorted heater
We serviced a
GE DRYER
Model GTX22EASK0WW
Near San Marcos, TX 78666
Andrey
Job Details: 04/11/2022
"Arrived on site to test unit for door not latching, tested unit found broken latch,
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Belton, TX 76513
David Z
Job Details: 04/11/2022
Arrived on site to diagnose dryer with hard to open door. Found door was sticking closed and extremely hard to open. Chrcked strike and found it slightly ballooned out making it contact the catch extra wide. Replaced strike from latch kit. Tested and verified door is working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Hutto, TX 78634
Vincent
Job Details: 04/11/2022
"Arrived on site to install previously diagnosed parts, removed old parts and installed new parts and tested. Unit is working as designed, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5700XW3
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/11/2022
Arrived onsite to install previously diagnosed pats. Upon inspection of new parts I found that the shaft had been seized to the basket will need to order a basket to complete job. Office to reschedule ; ordrng 1 WPW10521297 (Basket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/11/2022
Arrived onsite for refrigerator making noise when fc fan is running upon inspection I found that there was ice in the fan blades I removed ice and tested unit and found that the noise was no longer there. I found that the ice container broken I installed new container with damaged door compressor is aware of this and is OK with this. Job complete.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Belton, TX 76513
David Z
Job Details: 04/11/2022
"Arrived on site to diagnose range with gas smell coming from of unit when not in use. On arrival I smelled the front of the valves at the manifold and found the Valve for the front left burner seemed to have a weak LP smell coming from it. Tightened the pipes and valve to manifold and tested. Couldn't smell any more gas after, but if issue persists customer advised we would replace manifold / valve to resolve. Reported findings to safety. Customer will follow up if issue persists, file 7733356216. Call complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXXS0
Near Salado, TX 76571
David Z
Job Details: 04/11/2022
"Arrived on site to diagnose ice machine that wasn't producing ice and sounded like it was sucking air. I ran the unit on fast ice and found unit is filling and running normally. The fill valve does make a loud fill noise, but all is working. Issue seems like it could stem from a failing water level sensor, and the water valve has a service pointer with an updated quieter part. The door switch plunger is also a bit loose and having a hard time making good contact to trigger the panel and lights. Customer is going to see if unit makes ice again, but if not we need to order parts W10585391, 2313702, WP2149705, W10282106.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Salado, TX 76571
David Z
Job Details: 04/11/2022
"Arrived on site to diagnose washer with the lid locked and won't unlock. On arrival found lid in locked position, no power at console. Removed console and found the blinking light on the control dead, and control was not distributing voltage. Replaced control and retested. Verified proper function and lid unlocked. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS02
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/11/2022
"Arrived on site to install previous diagnosed parts. Removed both RC gaskets and installed new. Adjusted gaskets with heat gun. Tested door operation. All tested good, no water leaks detected during service. Spoke with customer on service performed."
We serviced a
KENMORE REFRIGERATOR
Model 253.7034921
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/11/2022
"Arrived on site for refrigerator only dispensing crushed ice. Inspected unit and work area. Found ice around solenoid and auger motor. Disassembled ice housing and removed ice. Performed diagnostics mode and cycled ice maker. Found ice maker staying at a tilt position and causing water to leak from ice maker. Will need to replace ice maker to repair. Removed failed ice maker and installed new. Tested operation. All tested good, no water leaks detected during service. -
We serviced a
KITCHENAID VENTHOOD
Model KVWB606DSS3
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/11/2022
Arrived on site for venthood fan motor not operating. Tested operation to verify failure and found unit just clicking when attempting to start operation. Measured voltage to fan and found none. Gained access to control and capacitor. Found yellow wire not connected to capacitor. Checked capacitor and found good. Found control at fault. Schedule return for Thursday the 14th. ; ordrng 1 W11293971 (Control)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Bastrop, TX 78602
Tyler L
Job Details: 04/11/2022
"Arrived on site for complaints of ice dispenser issues. Customer states that the ice chute door will open and close on its own and that some lights were flashing on UI. Took temperatures and found temperatures at 0 and 36 degrees. Found good frost pattern on evaporator. Tested water dispenser and found no issues. Tested ice dispenser and found no issues. Took video dispensing ice. Checked to see if any ice or debris was blocking the ice and found none. Verified all buttons are working on UI. Cycled power and heard the ice door pop loudly. Installed new control and found it would not program. Spoke to CS. Will need new control to complete. Reinstalled old control, returning new part. Office to reschedule.; ordrng 1 W10890094 (Control)"
We serviced a
JENN-AIR OVEN
Model JJW2830DP01
Near Bastrop, TX 78602
Tyler L
Job Details: 04/11/2022
"Arrived on site for complaints of no power, no operation. Found power supply issue. Found unit hard wired into house. Separated lines from oven and house. Tested L1 to L2 and got 240 vac. Found L2 to ground was getting 240 vac. Advised customer to contact electrician and correct the power supply issue. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608EBS00
Near Smithville, TX 78957
Tyler L
Job Details: 04/11/2022
"Arrived on site for complaints of high temp alarm still flashing. Found temperatures at 47 in RC and 5 in the FC. Found a good frost pattern on evaporator, took picture. Return is not blocked, fans are running, baffle working good, airflow is good, and thermistor values are in range. Attempted to call techline, but they were closed for training. Spoke to SW. Checked door seals and found them good. A component must be intermittently failing.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Leander, TX 78641
Gerry C
Job Details: 04/11/2022
"Arrived to inspect no light. I found the bulb was burned out and when replaced, the issue was corrected. The venturi required adjustment. Operational test good, no gas leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Leander, TX 78641
Gerry C
Job Details: 04/11/2022
"Arrived to inspect dishwasher too hot. The CX described an issue where they were concerned with the amount of heat felt on the countertop above the unit. I advised them it is normal to feel some heat and I tested within service test mode. The heater only engaged during step 6 of the test mode, which is correct for this model and amp draw ranged from 8 down to 6.2 amps. I advised the CX of my findings and they will contact the mfg if there are further issues. No leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model MAV6451AWW
Near Cedar Park, TX 78613
Gerry C
Job Details: 04/11/2022
"Arrived to inspect grinding noise. I verified the gear case had failed and the pinion broke. During attempted agitate, a very loud grinding could be heard. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cedar Park, TX 78613
Gerry C
Job Details: 04/11/2022
"Arrived to instal sealed system parts. I found the system without refrigerant and I was able to discover the source of the leak. I removed the faulty section of the high side discharge and brazed the rest of the components into the system. I vacuumed until the vacuum pumps ultimate vacuum and then monitored for 15 minutes. I charged with the mfg prescribed 5.5 oz of refrigerant and tested. The unit cooled as designed and I squared and leveled the chassis and doors. Operational test good, no leaks observed during service."
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Cedar Park, TX 78613
Gerry C
Job Details: 04/11/2022
"Arrived to inspect no power. I found L1 showing only 1.4VAC steady. L2 was 125VAC to neutral and L1 to L2 was 123, denoting L1 failure and likely bridged to N within the voltage supply. I swapped L1 and L2 and the unit powered up and ran the motor, as expected. The CX will contact a qualified electrician and contact us if there are further issues.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Leander, TX 78641
Gerry C
Job Details: 04/11/2022
"Arrived to inspect noise. I found the unit was set so the basket was not centered. The bearings were very loud and I removed and replaced the gear case and calibrated. I tested the unit and the issue was solved and I set the legs to center the basket within the chassis. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/11/2022
Arrived on site for microwave drawer not heating. Inspected unit and work area. Tested operation to verify failure. Found magnetron not activating. Press on door and found right side latch not making contact with switches. Adjusted right side interlock and tested operation. Found unit working as designed. Reinstalled unit and tested operation again. All tested good. Spoke with customer service performed.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Leander, TX 78641
Gerry C
Job Details: 04/11/2022
"Arrived to inspect gas leak. I removed the cooktop from its mount and disassembled it to gain access to all connections, internal and external. I pressure tested the supply lines from the valves to the orifices and worked backwards to the supply, including the regulator and flex line. I found no leaks with fresh bubble solution. I tested all valve stems and their mounts, the orifices as well and the unit has zero detectable leaks. I advised the CX on my findings. Operational test good, no leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near New Braunfels, TX 78130
Andrey
Job Details: 04/11/2022
"Arrived on site to replace previously diagnosed valve, ice maker and control, found valve getting voltage when calling for water but valve not responding, replaced valve tested ice maker, IM cycled through diagnostics and filled with water, advised customer that ice production should start 24-48 hours, no leaks detected job complete"
We serviced a
WHIRLPOOL DRYER
Model WED7120HW2
Near San Marcos, TX 78666
Tyler L
Job Details: 04/11/2022
"Arrived on site for complaints of loud noise. Found zip tie stuck in blower wheel. Removed debris and noise went away. Ran with and without the drum in. After removing zip tie, no noise coming from unit other than normal running sound. Job complete."
We serviced a
MAYTAG WASHER
Model MVWX600XW0
Near Killeen, TX 76549
Tyler
Job Details: 04/11/2022
"Arrived on site for washer not spinning cloths out all the way. Call rival confirm complaint and found the following error code F7e5. On further inspection I found that because of the issue was a failing gearcase leaking oil all over the cam belt and actuator. replace the following parts WPW10006355 (actuator), WPW10006384 (belt), W10721967 (cam), W11132267 (gearcase).
We serviced a
JENN-AIR COOKTOP
Model JGD3430WS00
Near Austin, TX 78737
Leonardo
Job Details: 04/11/2022
Arrived on site to test unit for downdraft not working. Test unit and found switch not sending correct voltage. Replaced switch test unit and found tubing probably clogged making air coming back up. Advised customer to get vent checked out job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Killeen, TX 76549
Tyler
Job Details: 04/11/2022
"Arrived on site for washer banging around during spin cycle not spinning clothes that all the way. Upon arrival confirm complaint and after further testing found an F0E5, F7E5, & F7E6 error codes. Upon further inspection I found no failures in ACU, harness, or gearcase, or other related parts. I then found suspension rods failing and causing tub to lean forward. I was able to reschedule the customer for Thursday, April 14 of 2022 to complete repairs or new suspension rod sets and during repairs we will also need to raise the washer higher off the ground in order to prevent the washer from Sagging and touching the bottom when it fills. ; ordrng 1 W10780045 (Suspension rods)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Copperas Cove, TX 76522
Tyler
Job Details: 04/11/2022
arrived on site for washer not working correctly. Upon arrival confirm complaint but after further inspection found that the washer had its shorted out the main control the wiring system lidlock as well as gearcase etc. called Whirlpool techline and spoke with Joel sr#7733392705. Porten findings and within transfer to the Trade care team (Candace) sr#7733366365
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Belton, TX 76513
David Z
Job Details: 04/11/2022
"Arrived on site to follow up on commercial washer that won't start cycles. Replaced coin Slide assembly. Used a nut to secure the slide to the screw on it to allow it to trip the switch. Found slide is now properly triggering wash cycles and working as designed. If issue repeats, we need to contact commercial to find the proper part that attaches to the slide screw to secure it to the switch plate and allow proper operation, since even a new tray doesn't allow the switch plate to move. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Belton, TX 76513
David Z
Job Details: 04/11/2022
"Arrived on site to follow up on washer that wasn't fully draining. Installed new pressure switch and retested. Found unit is draining better. Standpipe sounds like its draining a little slow, so advised customer if there's any other issues to try and blow out the standpipe and retry. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near San Marcos, TX 78666
Tyler L
Job Details: 04/11/2022
"Arrived on site for complaints of no ice. Found temperature in RC at 36 degrees, and the FC at 4 degrees. Cycled icemaker and found it did not fill with water. Installed new valve. Cycled icemaker again and it filled with water. No water leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near San Marcos, TX 78666
Tyler L
Job Details: 04/11/2022
"Arrived on site for complaints of broken latch. Found broken strike and latch. Strike has broken off in the latch. Installed new latch and strike. Tested unit in component activation and lid lock is working well. Ran factory diagnostics and unit passed. No water leaks detected, job complete."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS05
Near New Braunfels, TX 78132
Andrey
Job Details: 04/11/2022
"Arrived on site to replace previously diagnosed wave guide cover, replaced cover powered on unit, and heard arching noise and lights flickering, turned off unit and found top wave guide cover fried, removed magnetron from housing and found some burn marks on tip, called tech line twice and presented my findings, sent pictures to tech line to verify my diagnosis, tech line stated that unit is not repairable and will be contacting customer within 4-5 days SR#7733396918 job complete"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near New Braunfels, TX 78130
Andrey
Job Details: 04/11/2022
"Arrived on site to test unit for loud shaking during spin, tested unit found failed gear case and damaged cam and stretched belt, replaced parts, tested unit, unit now is running as designed, advised customer not under load unit and overload to prevent Excessive shaking no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVWC465HW
Near New Braunfels, TX 78130
Andrey
Job Details: 04/11/2022
"Arrived on site to replace previously diagnosed belt, cam, gear case and hub, put unit into diagnostics and found gear case is quiet and on high rpm changes the belt Squeaks, inspected belt and found it slightly stretched, replaced belt, put unit through drain spin cycle, unit it running quiet with minimal vibration, customer was present for for test and she did not hear any issues with it, at this time unit is running as designed, no leaks detected job"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near New Braunfels, TX 78132
Andrey
Job Details: 04/11/2022
"Arrived on site to test unit for no ice production, tested unit found all thermistors passing diagnostics, ice box fan is working good, water fill test is also good, ice maker would not harvest, found E2 error , ice maker lost home position, removed ice maker and found ice maker liner is also pealing, replaced ice maker, put it through diagnostics, all components testing good, advised customer that ice production should start 24-48 hours and if it does not to call use back, if issue continues recommend replacing control board, at this time the unit is running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near New Braunfels, TX 78130
Andrey
Job Details: 04/11/2022
"Arrived on site to test unit for broken dispenser, tested unit found dispenser door broken off, replaced dispenser, tested unit , unit now running as designed, no leaks detected job complete"
We serviced a
BOSCH DISHWASHER
Model SHE3AR76UC/22
Near Austin, TX 78736
Leonardo
Job Details: 04/11/2022
Arrived on site to test unit for unit not draining. Test unit and found drain motor coming on but drain hose clogged. Unclogged drain hose test unit and unit draining correctly job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN402ESS00
Near Austin, TX 78746
Luis
Job Details: 04/11/2022
"Arrived on site for door issues. Found screw to upper hinge not tight and aligned preventing arm to disengage switch,installed screw correctly tested door operation and seal good.
We serviced a
GE REFRIGERATOR
Model GSH25JSDDSS
Near Austin, TX 78734
Brandon
Job Details: 04/11/2022
"Arrived on site to replace filter head and valve, after replacing, unit tested good."
We serviced a
UNKNOWN REFRIGERATOR
Model KBLO36FMX02
Near Austin, TX 78746
Luis
Job Details: 04/11/2022
"3718#Arrived on site for noise complaint. Found unit shutting itself on and off,loud noise from evaporator fan motor while running diagnosed unit will need the updated control kit and evaporator fan motor,gave estimate customer will call into office if they approve repair.
We serviced a
GE DISHWASHER
Model ZDT975SPJ2SS
Near Austin, TX 78733
Brandon
Job Details: 04/11/2022
"Arrived on site for customer complaint of unit leaking, found leak coming from wash pump, I replaced wash pump, unit tested good.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Kyle, TX 78640
Matthew
Job Details: 04/11/2022
"Arrived onsite to replace previously diagnosed parts. Plugged unit in and tested. Found drain pump kicked on, no water in tub. Held cancel button until draining stopped. Ran diagnostics and calibrated. Tested unit and unit is functioning properly. Upon speaking to customer found home was having some electrical issue that may have had affected the unit. Also found that the customer was using excessive detergent which may have triggered the drain pump to run continuously. Instructed customer on detergent use. Unit is functioning properly at this time. Job complete"
We serviced a
KENMORE WASHER
Model 110.450884
Near Kyle, TX 78640
Matthew
Job Details: 04/11/2022
Arrived onsite for washer not draining. On arrival found outer seal spring was off. Put spring back into place. Discussed with customer and said husband took off. Upon inspection found slow drain. Drain motor was energizing. Inspected filter and found completely clogged with debris and small cloth item. Cleared debris and tested. Unit is now draining properly. Notified customer that spring may not be in the best condition and not fully contracting. Customer will monitor and if needed will call us to replace. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Austin, TX 78747
Matthew
Job Details: 04/11/2022
Arrived onsite to replace faulty ice maker. Upon arrival replaced ice maker. Ran harvest and fill test. Unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78741
Matthew
Job Details: 04/11/2022
Arrived onsite for dryer tripping breaker. Upon arrival tested unit ran unit for approximately 20 min without failure. Unit was heating and tumbling. Did not trip the breaker. Customer stated has run a couple successful cycles but more often than not it trips the breaker. Recommended getting maintenance to replace the breaker. Unit is functioning properly at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WMH53520CS6
Near Austin, TX 78723
Matthew
Job Details: 04/11/2022
Arrived onsite for microwave door not closing properly. Upon inspection found upper interlock assembly out of place. Secured interlock and tested. Tested multiple times and interlock is functioning properly. Unit is also heating properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, TX 78738
Brandon
Job Details: 04/11/2022
"Arrived on site for customer complaint of unit freezing items on top shelf of RC and water not cold out of dispenser. I tested temperatures in RC as well as FC also at water reservoir, found temperature at 35 degrees on top shelf of RC and 8 degrees in FC, found water reservoir temperature at 52 degrees behind crisper drawer, unit tested good at time of service. I instructed customer to adjust temperatures at control depending on how much product is in the unit as well as items on top shelf will be the coldest."
We serviced a
JENN-AIR OVEN
Model JMW2427IL03
Near Austin, TX 78704
Scott
Job Details: 04/11/2022
Arrived on site for ui dead . Microwave light is on when door is open . Ordering console ui. Tried breaker reset . Still no response . Call to set return ; ordrng 1 W11428924 (Ui console)
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS1
Near Austin, TX 78702
Scott
Job Details: 04/11/2022
"Arrived on site for no power range . There is power to outlet . Found power cord sliced . Replaced power cord , unit is now powering up. All top burners and oven are functioning normally. No gas leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Austin, TX 78705
Scott
Job Details: 04/11/2022
"Arrived on site , replaced mag ,cap dioed . Unit is now heating up water to wp specs . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM704KPS0
Near Austin, TX 78703
Scott
Job Details: 04/11/2022
Arrived on site for dishwasher not draining properly . Found some debris in sump cover . Removed debris. Ran unit in diagnostics and couple of times in normal wash . All checked normal. And draining fine . Recommended at this time to make sure to scrape plates and run a cleaner thru unit . No water leaks detected at time of service.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/11/2022
"Arrived onsite for washer making noise when in use,. Upon inspection I found that he cam was not seated properly I corrected this but the locking tab did not want to stay in place so I replaced the cam and tested unit and found unit operating as designed no leaks. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/11/2022
Arrived onsite to install previously diagnosed pat. Upon arrival I removed and installed new right door gasket and installed new gasket and leveled unit and plugged unit backing and made sure gasket was sealing properly. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS244GL
Near Austin, TX 78731
Justin
Job Details: 04/11/2022
"Arrived on site for a dishwasher upper rack rubbing against the gasket. Upon arrival the customer showed me how when you pull the upper rack out, the left hand side of the rack rubs on the seal. Upon further inspection I found the tub slightly cockeyed. I rose the left side foot to properly level the unit and the rack was no longer catching. However, raising the left side was causing the door to barely catch the cabinet on the right hand side due to how the unit was installed. I informed the customer of my findings, and they stated they will reschedule out to the builder to fix the install. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Leander, TX 78641
Kimo
Job Details: 04/11/2022
Arrived onsite for dryer with damaged door seal. Upon inspection I confirmed this and replace seal and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Leander, TX 78641
Kimo
Job Details: 04/11/2022
Arrived onsite to install previously diagnosed pat. Upon arrival I installed new gasket ant tested unit and found no more leak present. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/11/2022
Arrived onsite for dishwasher not drying. Upon inspection I found knockout still in disposal I removed knockout and tested unit and found unit operating as designed no leaks at this time. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/11/2022
"Arrived onsite for range with oven door broken. Upon arrival I found broken glass everywhere and the rest of the door missing possibly stolen. ordering all components required for door. Office to reschedule.; ordrng 1 W11176456 (GLASS-DOOR) and 1 W10894054 (HNDLE-DOOR) and 1 W11178521 (NAMEPLATE) and 1 WPW10535776 (GLASS-DOOR) and 1 W11240518 (HINGE-DOOR L&R) and 1 W11389703 (BRACKET) and 1 W10445015 (Trim L) and 1 W10445013 (Trim R) and 2 W11428245 (Screws)s and 1 W11105139 (Top trim) and 2 W11104748 (GASKET-WND)s and 1 WPW10535767 (Glass, Inner) and 2 W10837731 (SCREW)s and 2 98008699 (Screw)s and 2 W10837731 (SCREW)s and 1 W10811550 (Bracket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Hutto, TX 78665
Vincent
Job Details: 04/11/2022
"Arrived on site to install previously diagnosed, retested some component and found frost building up on RC evaporator cover, removed cover and RC fan not working tested voltage going to fan but fan not spinning, No water leaks detected during service, scheduled 4/14 for return service. ; ordrng 1 W10633627 (Fan motor) and 1 WPW10389152 (Fan support)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Round Rock, TX 78665
Vincent
Job Details: 04/11/2022
"Arrived on site for refrigerator not cooling, unit was completely frosted, refrigerator door was sagging and the screw holes where door hinges sit are not straight. Refrigerator has reversible doors and I advised CX that door will have to be mounted to the other side also advised tenant that refrigerator will have to be defrosted for 48hrs, also let them know the procedures to properly defrost. No water leaks detected Turing. Service. Job completed. Office will contact for part drop off; ordrng 1 W11190821 (Bin)"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Austin, TX 78717
Justin
Job Details: 04/11/2022
Arrived on site for range with visible damage on the console. Upon further inspection I found the black panel and stainless overlay scratched (pic in SD). I am ordering the stainless overlay and will bring back the panel. Office to reschedule. ; ordrng 1 W11343212 (Stainless Overlay)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/11/2022
"Arrived on site for dishwasher not draining after cycle is completed. Inspected unit and work area. Found drain line correct. Found standing water in unit and water level higher than normal. Drain water from unit by activating drain pump. Performed diagnostics mode and found error code F6-E4 float switch opened and F8-E2 drain fault. Inspected underneath unit and no signs of water leaks. Found test cycle completed as designed. Recommend to replace control and vent assembly No water leaks detected during service. Will need authorization to continue with repair. ; ordrng 1 WPW10469574 (Vent assembly) and 1 W11305308 (Control) and 1
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW0
Near Austin, TX 78752
Joe Z
Job Details: 04/11/2022
"Arrived onsite for BELLOW IS MOLDY AND NEEDS REPLACEMENT. Upon arrival inspected bellow and found was in good shape , just mildewed. Tested complete operation to be sure there were no other issues. All test passed. Replaced bellow and test unit. No leaks present at this time.job complete.
We serviced a
GE REFRIGERATOR
Model PYE23PSDCSS
Near Georgetown, TX 78633
Lou
Job Details: 04/11/2022
"Arrived on site to inspect refrigerator temps and ice on back wall of fresh foods section. Upon further inspection, I found the that the customer had the RC section cleared out and I found ice on the evap cover at the bottom. I placed the unit in diagnostics and tested defrost and the unit began to defrost. I removed the evap cover and tested the damper and RC evap fan and found both defective. I advised the customer of my findings and found that the evap,fan motor is discontinued. I checked other vendors and all showed the part is no longer available and theres no substitute. No water leaks observed during service, job completed."
We serviced a
JENN-AIR COOKTOP
Model JIC4536XS00
Near Leander, TX 78641
Kimo
Job Details: 04/06/2022
"Arrived onsite to install previously diagnosed pats. Upon inspection I found that the new hot plate was damaged in box I am ordering 1x hot plate and a module just in case.office to reschedule; ordrng 1 WPW10396548 (HOTPLATE) and 1 W10857233 (Module, SSX)"
We serviced a
LG DISHWASHER
Model LDT7797BM
Near Kingsland, TX 78639
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose a dishwasher that is beeping and blinking. Tested all parts and components and found no failures to unit at this time. Advised customer that if unit oversuds it can trip a flood switch and the unit will go into an error state. Overflow pan is empty and dry at this time and no repairs are needed. No leaks were present at time of service.
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBM03
Near Leander, TX 78641
Kimo
Job Details: 04/06/2022
Arrived onsite for refrigerator with fc frosting up on left side. Upon inspection I found that customer had put a large bottle on that side that was making contact with the ice maker and the freezer door when closed causing the left side of the door to stay open causing a warm air leak into the freezer causing the frost. See pix . I corrected this and tested door and found door sealing properly now. Job complete
We serviced a
LG DISHWASHER
Model LDT7797BM
Near Kingsland, TX 78639
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose a dishwasher that is beeping and blinking. Tested all parts and components and found no failures to unit at this time. Advised customer that if unit oversuds it can trip a flood switch and the unit will go into an error state. Overflow pan is empty and dry at this time and no repairs are needed. No leaks were present at time of service.
We serviced a
WHIRLPOOL WASHER
Model LSQ9645KT1
Near Leander, TX 78641
Kimo
Job Details: 04/06/2022
Arrived onsite for washer making noise when in spin. Upon inspection I found that the bolt that holds the agitator in place was loose I tighten it up and tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model 110.2110201
Near Little River-Academy, TX 76554
David Z
Job Details: 04/06/2022
"Arrived on site to diagnose washer that is not starting cycles. Ran unit and found errors for shifter and lid lock. Found both are working fine in diagnostic. Found ground prong broken off the power cable, due to outlet being 2 prong. Found water valves disabled. Turned on valves and ran unit. Unit passed diagnostics and test. Calibrated unit. Ran a normal cycle and verified all is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HPS01
Near Austin, TX 78741
Luis
Job Details: 04/06/2022
"Arrived on site for not dispensing water. Diagnosed a frozen reservoir due to air leaking between fan scroll and air tower,defrosted tank added sealer between gaps. Tested water dispenser unit working as designed"
We serviced a
WHIRLPOOL WASHER
Model 110.2110201
Near Little River-Academy, TX 76554
David Z
Job Details: 04/06/2022
"Arrived on site to diagnose washer that is not starting cycles. Ran unit and found errors for shifter and lid lock. Found both are working fine in diagnostic. Found ground prong broken off the power cable, due to outlet being 2 prong. Found water valves disabled. Turned on valves and ran unit. Unit passed diagnostics and test. Calibrated unit. Ran a normal cycle and verified all is working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS01
Near Austin, TX 78735
Luis
Job Details: 04/06/2022
"Arrived on site for no cool. Found compressor not powering on diagnosed a defective inverter,replaced inverter powered unit on compressor powered on. Tested icemaker diagnosed a defective icemaker,replaced icemaker assembly; used 1 1129313 from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Marble Falls, TX 78654
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose a refrigerator that is not cooling. Found fc fan not operating and it will need to be replaced to complete repairs. Also ordering control in case needed. Office to set return appointment.; ordrng 1 W11249952 (Evap fan fc) and 1 WPW10675033 (Main control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Coupland, TX 78615
Wesley
Job Details: 04/06/2022
Arrived onsite and replaced the fill tube assembly per the previous diagnosis. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Marble Falls, TX 78654
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose a refrigerator that is not cooling. Found fc fan not operating and it will need to be replaced to complete repairs. Also ordering control in case needed. Office to set return appointment.; ordrng 1 W11249952 (Evap fan fc) and 1 WPW10675033 (Main control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Taylor, TX 76574
Wesley
Job Details: 04/06/2022
Arrived onsite for not cooling and found compressor running but only partial frost pattern on the first length of tube. Also only drawing .5 amps. Ordering sealed system repair due to compressor failure. Office to reschedule. ; ordrng 1 W10309988 (Compressor) and 1 TJ90SF8404 (Access valve) and 1 WPW10143759 (UV drier) and 1 WP2188822 (Evap)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Pflugerville, TX 78660
Vincent
Job Details: 04/06/2022
"Arrived on site for dishwasher not working, inspected unit and found unit was not responding to start cycle, replaced control and tested. Unit is now working as designed, no water leaks detected during service. Job completed.
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Taylor, TX 76574
Wesley
Job Details: 04/06/2022
Arrived onsite for evap freezing over. Found bad connection to fan assembly causing freezer to frost up and preventing prior cooling in front section. Customer defrosted unit. Secured connection to fan. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Pflugerville, TX 78660
Vincent
Job Details: 04/06/2022
"Arrived on site for dishwasher not working, inspected unit and found unit was not responding to start cycle, replaced control and tested. Unit is now working as designed, no water leaks detected during service. Job completed.
We serviced a
ELECTROLUX DRYER
Model EWMED70JSS2
Near Round Rock, TX 78681
Vincent
Job Details: 04/06/2022
"Arrived on site to inspect dryer, tested unit and we have poor air flow, tested unit with out vent tube and has great air flow, instructed CX to have vents cleaned, steam dryer & no water leaks detected during service, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Pflugerville, TX 78660
Vincent
Job Details: 04/06/2022
"Arrived on site to inspect dishwasher not draining, inspected unit and unit was clogged up with shipping tags from manufacture at pump and lines & garbage disposal drain was still sealed causing it not to drain. Used my shop vac to suck water out and clean paper particles in the pump & open the drain hole on the garbage disposal. Replaced drain pump and main hose as I was not able to get all paper out from hose. I then ran a diagnostics cycle to test unit drain pump, unit is now working as designed. No water leaks detected during service, job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB00
Near Austin, TX 78729
Justin
Job Details: 04/06/2022
"Arrived on site for a refrigerator not dispensing water nor ice. Upon arrival the customer stated that the unit is still making ice, but just wont dispense it. I tested the dispenser and could hear the auger motor energize, but the ice bin arm never rotated. Upon further inspection I found the coupler on the motor stripped. In order to repair this the motor and coupler would need to be replaced. When testing the water dispenser I could not hear the valve energize nor the switch click. I gained access to the switch and found the switch bracket had broken. This was allowing the switch to sag and not come in contact with the paddle. I tested the switch and found when pressed the water would dispense properly. The bracket will need to be replaced. The customer also requested replacing all 3 refrigerator shelves due to them cracking and giving out. I quoted the customer for the bracket, motor, coupler, and three shelves. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Pflugerville, TX 78660
Vincent
Job Details: 04/06/2022
"Arrived on site to inspect dishwasher not draining, inspected unit and unit was clogged up with shipping tags from manufacture at pump and lines & garbage disposal drain was still sealed causing it not to drain. Used my shop vac to suck water out and clean paper particles in the pump & open the drain hole on the garbage disposal. Replaced drain pump and main hose as I was not able to get all paper out from hose. I then ran a diagnostics cycle to test unit drain pump, unit is now working as designed. No water leaks detected during service, job completed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Austin, TX 78744
Jacob
Job Details: 04/06/2022
"Arrived onsite for the unit not dispensing water. Customer showed me the unit not filling with water and after a few seconds, the unit started dispensing water and ice maker filled. Tested the dispenser some more and water came out with no issues. The house still have construction around the area and possibly the line for water may had some air in the line. No issues at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Leander, TX 78641
Justin
Job Details: 04/06/2022
Arrived on site for a washing machine not draining properly. Upon arrival the customer showed me how water was sitting in the bottom of the door gasket. Upon further inspection I found the ports heavily clogged with dog hair and grime build up. I partially removed the bellow and removed all hair. I then tested it and found it now draining as designed. I collected the balance of X.X.X.195.25 + tax in full on CC. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY06
Near Round Rock, TX 78681
Vincent
Job Details: 04/06/2022
"Arrived on site for refrigerator not making ice, inspected unit an there was ice cubes stuck, CX had explained that he had changed the water filter 3 days before it stoped making ice, I explained to CX there was air in the lines that cause ice maker to improperly fill. I tested icemaker on diagnostics mode and it harvested just like it should. No water leaks detected during service, job completed."
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Leander, TX 78641
Justin
Job Details: 04/06/2022
Arrived on site for a washing machine not draining properly. Upon arrival the customer showed me how water was sitting in the bottom of the door gasket. Upon further inspection I found the ports heavily clogged with dog hair and grime build up. I partially removed the bellow and removed all hair. I then tested it and found it now draining as designed. I collected the balance of X.X.X.195.25 + tax in full on CC. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78664
Vincent
Job Details: 04/06/2022
"Arrived on site to inspect no water and lights in refrigerator. Tested unit and water was not dispensing and all lights where out, found UI on crisper door not responding, so I inspected the wiring harness on crisper drawer there where two wires broken. install new harness, tested and unit is working as designed. no water leaks detected, job completed ."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78731
Matthew
Job Details: 04/06/2022
Arrived onsite for refrigerator lights not on in freezer section. Upon arrival found all freezer lights and one refrigerator light out. Per Whirlpool service pointer W11606409 all led modules need to be updated. Parts covered under S-code S84638 . Quoted customer 309.99 plus tax for service and labor. Replaced all (12) led modules. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78737
Brandon
Job Details: 04/06/2022
"Arrived on site for customer complaint of unit not working and full of water, found broken wires at drain pump, I repaired wires, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78731
Matthew
Job Details: 04/06/2022
Arrived onsite for refrigerator lights not on in freezer section. Upon arrival found all freezer lights and one refrigerator light out. Per Whirlpool service pointer W11606409 all led modules need to be updated. Parts covered under S-code S84638 . Quoted customer 309.99 plus tax for service and labor. Replaced all (12) led modules. Unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MHW6000XG2
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/06/2022
"Arrived on site for customer request of installing drain pump, customer already had most of the unit taken apart and in the garage, I replaced pump that customer supplied, I was unable to test unit."