Near Austin, TX 78704
Wesley
Job Details: 04/19/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Arrived on site and found no cool symptom. Repaired lighting issue with simple set up. Found left slide freezer door also will need to be replaced as bearings have failed. Ordering compressor and Evap for repair as there is a sub amp draw on compressor. Returning with slides. Office to reschedule. ; ordrng 1 2HOURS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (compressor) and 1 W11256565 (EVAP) and 1 WPW10143759 (dryer)
Near , TX 78641
James
Job Details: 04/19/2019
DISHWASHER JENN-AIR JDTSS246GP0 Arrived on site and tested operation. I found fault codes for no water and low water temp as well as failed calibration of owi sensor in memory. Ran hot water at tap to ensure proper results of diagnostics and found no faults at end of cycle. Unit working properly. Job complete
Near Del Valle, TX 78617
Joseph C.
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRT511SZDW00 "Arrived on site for “not cooling” complaint. Per my previous diagnosis, removed and replaced center hinge and washers. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78746
Robert
Job Details: 04/19/2019
WASHER WHIRLPOOL WFW560CHW0 Arrived on job to replace control and sensor. During install found the J19 connector not clipped tight to original control. Replaced control but J19 connection not normal will need harness to complete. ; ordrng 1 W10919932 (HARNESS ) and 1 W11316252 (HARNESS )
Near Leander, TX 78641
James
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Arrived on site and found small amount of frost in freezer and customer stated it was worse but has slowly gone away. Inspected door seal and cabinet for air leaks and found none. I found moisture had gotten into light switch causing light not to function. Installed new switch and tested. Unit working properly. Job complete
Near Austin, TX 78753
Andy
Job Details: 04/19/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site for dryer not drying properly. Tested and inspected unit. Found unit cycling from 123° to 166° with vent off and no clothes in unit. Tested temperatures with vent on and unit cycled from 126° to 165° Called tech line and spoke with Leon (SR# 772489143) Made aware of issues and what has been done, was instructed that unit is operating properly and to instruct customer on proper use and unit operations. Did as instructed. No repairs are needed at this time."
Near Waco, TX 76705
Al
Job Details: 04/19/2019
OVEN JENN-AIR JJW2827DB02 Arrived to inspect built in double oven. Customer was sent a Control from Whirlpool.Customer stated oven hums while pre heating.I confirmed the complaint but after heating the hum stopped.All functions of the oven checked out ok.Calibration was verified with matching oven temp.Customer still possesses the control Whirlpool sent.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 04/19/2019
FREEZER FRIGIDAIRE FFFH17F4QW1 "Arrived onsite to install new compressor to upright freezer from prior tech’s diagnosis. Removed compressor and installed new dryer,compressor and stub using braising methods. Vacuumed unit to -25psi. Charged unit with 4.2oz of R134a refrigerant. Powered unit. Good frost pattern and air flow coming from evaporator. No other issues found."
Near Austin, TX 78723
Joseph C.
Job Details: 04/19/2019
DRYER AMANA NED4655EW1 Arrived on site for “no power” complaint. Inspected unit and found door switch broken. Ordering new door switch. Return for repairs on Monday 04/22. ; ordrng 1 WPW10237959 (switch-dor)
Near Rogers, TX 76569
Al
Job Details: 04/19/2019
WASHER MAYTAG MVWB765FW2 Arrived to inspect washer making noise. Service tested the unit and discovered the latch was defective. Removed and replaced the latch.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near Lakeway, TX 78738
Brandon
Job Details: 04/19/2019
WASHER WHIRLPOOL WFW92HEFC "Arrived on site for customer complaint of noise issue, found loose change and beads in between inner and out tubs. Explained to customer that this is not covered under warranty and we can not gain access between the tubs based on design of the washer. Tub assembly retails for $806.50, that’s more then the washer."
Near Austin, TX 78731
Paul
Job Details: 04/19/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived onsite for the ice machine making a loud noise and not making any ice. I found the unit not filling with water causing the recirculating pump to run dry and make the noise. I found the fill valve defective. I replaced the fill valve and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Leander, TX 78641
Lou
Job Details: 04/19/2019
RANGE JENN-AIR JDRP548WP02 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the front middle burner valve and tested. The unit operated as designed but after approximately five seconds, the back three burners began to arc. I removed and replaced the spark module and tested again and again the same results. I retightened all of the orifice holder screws and tested again and same results. I contacted service manager CS due to Techline being closed at this time. CS recommenced ordering all burner heads, caps, and orifice holders for the middle front burner and the back three burners. Therefore, I’m ordering the back three orifice holders, caps, and burner heads and the middle front burner head, orifice holder and cap. Also ordering the switch harness, Ignitor harness and spark module. Also ordering a 2 hour job. Advised customer that the office would call to schedule return service. No gas leaks detected during service.; ordrng 1 CNOTE (AUTHORIZATI
Near Austin, TX 78738
Luis
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site to install fill tube heater. Removed damaged fill tube,installed new fill tube ran diagnostics icemaker passed ran fill test passed."
Near Hutto, TX 78634
Jonathan S
Job Details: 04/19/2019
DRYER MAYTAG MEDB765FW "Arrived on site for dryer making abnormal noises. Performed diagnostics and tested unit. Found noise coming from cabinet vibration. Raised front feet and added sound pad to cabinet. Tested operation, all tested good. Informed customer of regular venting cleaning and fire hazards."
Near San Marcos, TX 78666
Kevin
Job Details: 04/19/2019
WASHER WHIRLPOOL WTW7300DW0 "Off balance load, overload, long fill, lid lock failure, Communication error between CCU and ACU, attempted to run test 51 and 52 and they would not start. At minimum washer would need lid lock $117.08 labor $229.99, at worse it may also need control board and control panel as well. Customer does not wish to continue with repair. No water leaks from connections at time of service, chop complete"
Near Temple, TX 76502
Arthur B.
Job Details: 04/19/2019
WASHER MAYTAG MVWC465HW1 "Arrived onsite for customer complaint of top load washer making clicking noises in spin cycle. Upon inspection, found coins lodged between washplate and inner basket. Removed all obstructions. Manually spun unit. Unit spins as intended. All water connections were dry at time of service"
Near West Lake Hills, TX 78746
Luis
Job Details: 04/19/2019
REFRIGERATOR JENN-AIR JS42PPDBDA "Arrived on site for refrigerant leak at heat exchanger. Removed heat exchanger and compressor installed new heat exchanger,compressor and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. Parts covered under manufacture sealed system warranty
Near Austin, TX 78759
Scott
Job Details: 04/19/2019
OVEN WHIRLPOOL WOS72EC0HS00 Arrived on site replaced console and control . Fixed display and communication errors . Unit is still not heating up found one of the legs is not present . Will need an an electrician . Job complet .
Near Austin, TX 78746
Robert
Job Details: 04/19/2019
DISHWASHER IKEA IUD8500BX1 Arrived on job to replace drain motor. After replacement test operation. No leaks detected at time of service
Near Pflugerville, TX 78660
Wesley
Job Details: 04/19/2019
COOKTOP WHIRLPOOL G7CG3064XS "Arrived on site and found unit had been shut off by atmos for standing left side leak. Replaced manifold and turned back on. Unit is operating as designed. Ms not safely accessible, see pic"
Near Pflugerville, TX 78660
Andy
Job Details: 04/19/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for washer not spinning and bouncing. Upon arrival customer found unit disconnected and in garage due to having a loaner unit in place. Tested and inspected unit as well as possible with unit disconnected. Was able to get power to unit but no water. Checked for error codes and found none. Tested unit and found likely control and actuator issues. ordrng 1 W10625696 (CONTROL ) and 1 W10913953 (ACTUATOR)
Near Cedar Park, TX 78613
Lou
Job Details: 04/19/2019
DISHWASHER KITCHENAID KDPE234GPS0 "arrived on site to inspect dishwasher racks. Upon further inspection, the customer gave me a piece of plastic that had melted on the element that was a part to the unit. When I pulled the upper rack out, I felt it rubbing on the left side. I found that the left side adjuster housing had popped off. I adjusted the housing and tested the rack and it operated as designed. Also, I found that the third rack slide stop had fallen off and was the melted piece. I installed a new stopper from a damaged slide I had in my van stock (W10913628). Tested the rack and it operated as designed. Tested the unit and it operated as designed with no error codes. No water leaks observed during service, job completed."
Near Spicewood, TX 78669
Brandon
Job Details: 04/19/2019
WASHER MAYTAG MVWB765FW2 "Arrived on site for customer complaint of noise issue, found noise during agitation, found stator and rotor rubbing, ordering parts. Need to replace stator, rotor, gearcase, slider and clutch to ensure repair. F7E9 Error code in diagnostic mode. ; ordrng 1 W10447975 (slider) and 1 W10897040 (ROTOR) and 1 W11195971 (STATOR)"
Near Manor, TX 78653
Joseph C.
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site for “dented fresh foods and freezer doors” complaint. Inspected unit and found both doors with dents. Removed and replaced both doors. Made sure door seals were making contact. No leaks detected, at time of service."
Near Round Rock, TX 78681
Tyler B.
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL KUDE70FXPA5 "Arrived on site for unit flashing cancel and beeping, removed door and panel would beep and not beep. Was beeping while buttons was pressed but not working properly, replaced panel and tested all functions working, no leaks on site. Covered under ae warranty"
Near Austin, TX 78730
Paul
Job Details: 04/19/2019
DRYER MAYTAG MED5500FW2 Arrived onsite for the dryer not heating. I checked voltage at the outlet and had 243VAC. I tested voltage at the control and found the heater relay closing. I checked voltage at the element and only had 121VAC from the heater relay. I backed up the circuit to the terminal block and only had 121VAC. I tested the outlet again with the dryer running and found L2 dropping out when under a load. I advised the customer to call an electrician and have the outlet checked because without a load the receptacle shows 243VAC.
Near Lakeway, TX 78738
Luis
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for weak water flow from dispenser. Icemaker working at time of visit. Tested water dispenser weak water flow,per customer never had good water flow. Found inlet tube to filter housing line kinked,repaired kink adjusted filter head tubing. Ran water dispenser good water flow unit working as designed."
Near Austin, TX 78756
Scott
Job Details: 04/19/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for dead washer . Checked voltage to outlet . Was able to get unit into diagnostics mode . Only error code was main control . Replaced control , ran diagnostics all checked normal . No water leaks detected at time of service . Job complete"
Near Austin, TX 78758
Tyler B.
Job Details: 04/19/2019
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site for unit clicking, found latch faulty ,replaced latch and tested good, no leaks on site"
Near Austin, TX 78759
Wesley
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site and found unit door falling due to missing pad. Replaced pads. Unit is now operating properly.
Near Austin, TX 78717
Lou
Job Details: 04/19/2019
FREEZER KITCHENAID KRSC503ESS00 "arrived on site to inspect refrigerator freezing up. Upon further inspection, the customer advised that the refrigerator had a big block of ice at the bottom one the back wall. Customer advised test he used a hair dryer to remove it. I tested temps in the RC=39 & FC=6 degrees. I found a small amount of frost buildup on the RC Evap, but was unable to remove the styrofoam over due to ice sticking to it ad when I went to remove it, the evaporator began to come with it. I pulled the unit from the wall and found that the back wall was beginning to oxidize just under the water lines going into the unit (photo). I advised my service manager CS of the diagnosis and then contacted Techline and spoke to Butch. Butch advised to replace the Evap fan/cover assembly, both thermistors, and the UI. I arrived with all but the UI and I have the high voltage board. I advised Butch of the issue with the oxidation in the back and he advised that it not repairable and due to
Near Round Rock, TX 78664
Andy
Job Details: 04/19/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for washer not locking tested and inspected unit. Found abnormal wear to cam assembly. No water leaks present at time of service.; ordrng 1 W10528947 (HUB) and 1 W10721967 (CAM KIT) and 1 W10913953 (ACTUATOR )
Near Austin, TX 78737
Leonardo
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for units door falling. Test unit and found pads broken. Replaced both pads test unit and unit test good job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 04/19/2019
DRYER GE GTD42EASJ2WW "arrived on site to inspect dryer not heating. Upon further inspection, I found that the wire from the motor to the right side of the element connection was burnt. The connector on the element was melted. I removed and replaced the element and placed another connector on the wire and tested the unit. Unit operated as designed and heated. No lint observed during service, job completed."
Near Kingsland, TX 78639
Cliff
Job Details: 04/19/2019
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site to diagnose a ice machine that has no lights and is not responding to control. Found main control, user interface, and power transformer shorted out. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."
Near New Braunfels, TX 78132
Kevin
Job Details: 04/19/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "The home address has changed with the county but not on GPS. GPS address will get you there, The home is the light blue and limestone one on the corner, uploaded a picture of it. Inspected refrigerator and found fresh food evaporator is completely frosted over. Entire fridge raider will need to be defrosted for 36 hours to remove ice. Customer has read and signed defrost refrigerator waiver.
Near Austin, TX 78702
Wesley
Job Details: 04/19/2019
RANGE WHIRLPOOL WGG745S0FS02 Arrived on site and installed burner cap and burner head. Unit is now igniting properly. All checks good.
Near Waco, TX 76710
Al
Job Details: 04/19/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived to inspect washer making loud thumping noise.Took top portion of machine off, checked all suspension rods and tub ring.All were intact and operational.Reassembled, Calibrated the unit.JOB COMPLETE."
Near Spicewood, TX 78669
Luis
Job Details: 04/19/2019
REFRIGERATOR KITCHENAID KSSC48FKS00 Arrived on site for control issue. Power cycled unit found control shutting on and off diagnosed faulty control will need updated control. Installed updated control kit w10823805. Powered unit on unit ran through diagnostics passed unit powered on and started cooling.
Near Austin, TX 78736
Robert
Job Details: 04/19/2019
WASHER WHIRLPOOL WET4024EW0 Arrived on job for complaints of leaks. Ran test load fill and drain. No leaks detected.
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 (JG) Arrived on site for refrigerator freezing items in the ff side and moisture on mullion. Turned on mullions for 100% of the time. Customer had damper completely blocked off causing air flow to get diverted. Informed customer of how to load the fridge and tested proper temps. Verified no water leaks at time of service call.
Near Austin, TX 78744
Scott
Job Details: 04/19/2019
WASHER MAYTAG MHW5630HW0 "Arrived on site ,replaced console and control . Ran diagnostics got pressure switch out of range checked hose no kinks . Ordering wl switch ,hose . Please call to set return visit . Nomwater leaks detected at time of service . ; ordrng 1 W11314654 and 1 W11314654 (HOSE )"
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/19/2019
COMPACTOR KITCHENAID KTTS505EPA0 Arrived on site to install previous diagnosed part. Gained access to motor and found bad connection in connector to motor. Corrected connection and tested unit. Found operating as designed.
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/18/2019
DISHWASHER WHIRLPOOL WDT710PAYM3 This is the second appliance in the home and the customer has requested no service to be done on this unit.
Near New Braunfels, TX 78130
Kevin
Job Details: 04/18/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found connection to element is loose and after correcting it is heating properly but there is no airflow through lint screen. Removed vent hose from the rear of the dryer and air flow has returned. Currently dryer is in a rental home and customer will discuss with management company about cleaning vent before dryer is used again. No lint found in dryer cabinet at time of service, job complete"
Near Taylor, TX 76574
Jonathan S
Job Details: 04/18/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to install previous diagnosed pats. Removed unit and installed wrapper. Installed new and installed unit. All tested good.
Near Hutto, TX 78634
Andy
Job Details: 04/18/2019
WASHER GE GTW680BSJ5WS Arrived on site for washer not coming on after bad weather. Upon arrival customer informed me that is not the issue. Tested and inspected unit and found front right suspension out of place. Made adjustments and tested unit. All operations are normal. No water leaks present at time of service.
Near , TX 78633
Al
Job Details: 04/18/2019
VENTHOOD WHIRLPOOL WVU37UC6FS0 Arrived to inspect noise in vent hood. Confirmed the complaint and removed the screws to the motor and several pieces of sheet rock fell from the motor.Reassembled the unit and unit tested as designed.JOB COMPLETE
Near New Braunfels, TX 78132
Robert
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on job to replace UI and control. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78731
Tyler B.
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRS970CIDE01 "Arrived on site for unit not cooling, found EVAP fan not running, removed cover found normal frost pattern, replaced EVAP fan and now running and tested good, no leaks on site"
Near Austin, TX 78703
Wesley
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived onnsite and found failed capacitor preventing proper operation. Ordering new capacitor to repair. ; ordrng 1 W11158831 ( CAPACITOR )
Near Austin, TX 78728
Steve C.
Job Details: 04/18/2019
OVEN WHIRLPOOL WFC310S0ES3 "Arrived on site for the unit is not heating. Tested the unit and the unit cooktop works but the oven will not get hot. There’s 245 volts to the terminal block. All elements and fuse check good. Unit also has error code f5e1 and the light will not turn on. Unit will need a new control, light bulb, and latch assembly.; ordrng 1 W11122536 (cntrl-elec) and 1 WPW10107820 (latch-door) and 1 WPW10571723 (bulb-light)"
Near Austin, TX 78756
Steve C.
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRB119WFBM00 "Arrived on site to replace the compressor, uv drier, and access valve due to unit not freezing or cooling. Replaced all parts and added 4.25 oz of refrigerant. Unit works properly and all water connections were dry at the time of service."
Near Taylor, TX 76574
Andy
Job Details: 04/18/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer making loud noise. Tested and inspected unit and found vent housing rubbing on frame. Made adjustments and added padding. Tested unit and all operations are normal.
Near Martindale, TX 78655
Robert
Job Details: 04/18/2019
MICROWAVE KITCHENAID KMBD104GSS00 Arrived on job to replace control. After replacement no change order relay board ; ordrng 1 W11201146 (POWER RELAY )
Near Kyle, TX 78640
Robert
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on job for complaints of shaking. Ran diagnostics and calibration. Ran un balance load and washer not walking.
Near Georgetown, TX 78628
Andy
Job Details: 04/18/2019
UNKNOWN NOT AVAILABLE n/a Arrived on site for oil change. Oil has been changed with full synthetic. Total after tax $84.45 paid in full on company CC.
Near New Braunfels, TX 78130
Kevin
Job Details: 04/18/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site and inspected washer and found soap dispenser is not properly engaged in tray, disassembled it and after reconnecting it will now operate properly. Ran a test cycle and a calibration and washer is now operating correctly. No water leaks from connections at time of service, job complete"
Near Driftwood, TX 78619
Brandon
Job Details: 04/18/2019
WASHER MAYTAG MVWX700XL2 "Arrived on site for customer complaint of unit making noise and not spinning, found gearcase needs replacing, quoted customer for repair, customer is going to buy a new washer. Collected service fee on cc"
Near Pflugerville, TX 78660
Joseph C.
Job Details: 04/18/2019
WASHER MAYTAG MVWB765FC3 Arrived on site for “knocking/thumping sounds” complaint. Inspected unit and found suspension(rr)loose. Reinstalled suspension and calibrated unit. Unit is performing as designed. No leaks detected at time of service.
Near Killeen, TX 76549
Al
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 "Arrived to location spoke with customer who advised he canceled his service call on 4/16/19. Refused service. Called office spoke with Susan to advise her of call outcome. No work preformed, no fee collected.JOB COMPLETE"
Near Killeen, TX 76549
Al
Job Details: 04/18/2019
DRYER WHIRLPOOL WED70HEBW Arrived to inspect lint trap not seating into the slot. Confirmed the complaint and removed and replaced the housing and lint screen.Reassembled the unit and unit tested as designed
Near Austin, TX 78745
Scott
Job Details: 04/18/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for washer making noise during spin . Found oil leaking from gear case . Replaced gearcase . Calibrated and Tested unit , all checke normal . No water leaks detected at time of service . Job complete .
Near Round Rock, TX 78665
Wesley
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site and found freezer Evap heater circuit open. Corrected wiring on right side. Forced a defrost and set to 8 hr cycle. Unit is now operating as designed. Advised customer on use and care.
Near Georgetown, TX 78628
Thomas L.
Job Details: 04/18/2019
COOKTOP WHIRLPOOL JED8230ADB16 Arrived on site for right rear burner only working on high. You will need a new right rear burner switch. Due to holidays coming up the customer needs a later date of 26 April.; ordrng 1 WPW10391800 (switch-inf)
Near Marble Falls, TX 78654
Cliff
Job Details: 04/18/2019
DRYER ELECTROLUX EIMED55IMB0 Arrived on site to install control board customer provided for dryer. Installed new control and found control board homeowner was provided was defective and prevented unit from turning on at all. Homeowner will decide how to proceed from here as parts were defective.
Near Georgetown, TX 78628
James
Job Details: 04/18/2019
WASHER MAYTAG MVWB765FW3 Arrived on site and installed ew gearcase. Ran calibration and found tub seal not greased around spin shaft causing squeaking noise when starting spin. Unit will need gearcase replaced again to correct; ordrng 1 W11134159 (GEARCASE )
Near Wimberley, TX 78676
Luis
Job Details: 04/18/2019
REFRIGERATOR GE GWE19JSLGFSS Arrived on site for no ice. Found icemaker not running through a forced cycle found power pin in harness not fully seated causing no power to icemaker. Installed pin correctly to harness ran icemaker through a cycle icemaker filled with water unit working as designed.
Near Cedar Park, TX 78613
Lou
Job Details: 04/18/2019
WASHER MAYTAG MVWB835DW2 "arrived on site to inspect washer not draining/spinning. Upon further inspection, I placed the unit in diagnostics and it showed error code F9E2. I cleared the code and continued with testing. Unit operated as designed until it began to drain and the pump sounded as if it were struggling. I advised the customer of my findings and am ordering the drain pump and will return with the gearcase and clutch. No water leaks observed during service.; ordrng 1 W10876600 (drain pump)"
Near Austin, TX 78731
Paul
Job Details: 04/18/2019
DISHWASHER KITCHENAID KDTE204EPA4 Arrived onsite for the dishwasher with some of the buttons not responding. I found the control panel not functioning correctly. I replaced the control panel and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78733
Paul
Job Details: 04/18/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived onsite to replace the previous diagnosed parts. I replaced the LR orifice holder and tested the unit. The unit is working as designed. There were no gas leaks present at the time of service. Call complete.
Near Belton, TX 76513
Arthur B.
Job Details: 04/18/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived onsite for customer complaint of ice machine making thin ice. Upon inspection, found compressor knocking and hot causing cabinet to melt ice. Unit will need new compressor,evaporator. R/S for Tuesday 4/23. Unit turned off at this time. All water connections were dry at time of service.; ordrng 1 CNOTE (3HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10843121 (filter dryer NON UV) and 1 WPW10605286 (compressor)"
Near Taylor, TX 76574
Andy
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and found all operations are normal. No water leaks present at time of service.
Near Wimberley, TX 78676
Robert
Job Details: 04/18/2019
DRYER ELECTROLUX EIMED55IIW2 Arrived on job for error code. Found code is for heater. Check heater and found broken support of middle element. Replaced heater and test
Near Round Rock, TX 78665
Tyler B.
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived back on site for unit loud in spin. Removed motor and replaced, tested unit and now spins as designed. No leaks on site"
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/18/2019
DRYER GE DCVH680EJ1WW Arrived on site for one of the heat shield screws are coming loose. I have a Denteley did not get one of the screws completely tightened yesterday. All three are now bound extremely tight to the rear bearing in the dryer is working properly. No charges this is a callback from yesterday.
Near Leander, TX 78641
Lou
Job Details: 04/18/2019
COOKTOP WHIRLPOOL WCG97US6HS00 "arrived on site to inspect cooktop flames. Upon further inspection, I turned the burners on and found that the right front burner flames would go out on high setting, but would come back on towards the medium setting. The other burners flames would not adjust from high to low. I checked the regulator and the diaphragm was tight as not functioning properly. I replaced the regulator and checked all gas line connections with liquid leak detector and all were good. Tested the unit and it operated as designed. The flames were continuously blue and torchlike due to the unit being connected to propane. No gas leaks detected during service, job completed."
Near Austin, TX 78704
Wesley
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and found unit operating as designed. Found gasket torn on right side ff door. Replaced gasket. All checks good.
Near Austin, TX 78758
Tyler B.
Job Details: 04/18/2019
DRYER WHIRLPOOL WED560LHW0 "Arrived on site for loud unit, found blower housing buzzing, added pads to stop buzzing and tested good"
Near Florence, TX 76527
Al
Job Details: 04/18/2019
DISHWASHER KITCHENAID KDPE234GBS0 Arrived to inspect dishwasher not working. Confirmed the complaint and service tested the unit and motor never moved the spray arms.Removed and replaced the pump and motor. Reassembled the unit and unit tested as designed.Customer satisfied JOB COMPLETE
Near Buda, TX 78610
Leonardo
Job Details: 04/18/2019
DISHWASHER MAYTAG MDB4949SDE3 Arrived on site to test unit for unit stopping on its own. Tried to test unit and unit had no power. Test units power at junction box and found black wire was loose not allowing power to unit. Secured black wires test unit and unit test good job complete.
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Arrived onsite for customer complaint of RC wall lights and RF LED light not illuminating. Inspected LED module in RF section and found LED faulty.W11205083 (LED Module) Removed and replaced module. Reassembled and tested. All lint illuminate as intended. No other issues found. All water connections were dry at time of service."
Near , TX 78754
Joseph C.
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for “no ice production” complaint. Inspected unit and found ice maker faulty. Removed and replaced ice maker. Manually filled ice maker. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78681
Lou
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "arrived on site to inspect refrigerator ice maker. Upon further inspection, using my jumper wire, I jumped terminals T to H and the ice maker did not harvest, but I jumped terminals L to V and it dispensed water into the tray. I removed and replaced the ice maker and tested and nothing. I unplugged the unit and plugged it back in after 30 seconds. As soon as I plugged it in, the water dispensed into the tray and the IM began to harvest. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for customer complaint of unit leaking, found unit was not draining properly during defrost.
Near Austin, TX 78732
Paul
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL KSSC48QMS00 "Arrived onsite for the refrigerator with a no cool condition. I found the drain pan heater corroded and leaking refrigerant causing the no cool condition. The sealed system components will need to be replaced to complete service. Ordering WP2316878 HEATER-PAN, WP2306094 EVAPORATOR, W10841139 COMPRESSOR, 876765 TUBE-KIT, W10508992 EXCHANGER, WPW10143759 DRIER-UV, & TJ90SF8404 ACCESS FITTING.; ordrng 1 876765 (TUBE-KIT) and 1 C-NOTES (ORDERING 2 HOUR JOB & 2X LABOR. THE OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT.) and 1 TJ90SF8404 (ACCESS FITTING) and 1 W10508992 (EXCHANGER) and 1 W10841139 (COMPRESSOR) and 1 WP2306094 (EVAPORATOR) and 1 WP2316878 (HEATER-PAN) and 1 WPW10143759 (DRIER-UV)"
Near Kingsland, TX 78639
Cliff
Job Details: 04/18/2019
WASHER AMANA NTW4516FW3 Arrived on site to diagnose a washing machine that is not going into spin cycle. Tested unit and found capacitor out of range. Replaced capacitor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/18/2019
WASHER MAYTAG MVWC565FW1 Arrived on site to diagnose a washer that is not cleaning properly. Found all is working properly at this time. Unit hasn’t been maintained over time causing buildup of soap and soil in unit. Advised homeowner on best maintenance procedures for the unit. No repairs are needed and no leaks are needed at time of service.
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/18/2019
DISHWASHER KENMORE 665.1322314 Arrived on site for dishwasher leaking. Customer stated that they had removed calcium deposits from unit and has not leaked since but wanted to get unit inspected. Performed diagnostics mode and monitored cycle. Found unit leaking from inverter motor. . Schedule return for Monday the 22nd. Customer requested same tech to return. Paid $140.71 towards repair. ; ordrng 1 SEENOTE (REQ SAME TECH) and 1 W10537869 (motor)
Near Georgetown, TX 78633
James
Job Details: 04/18/2019
WASHER MAYTAG MVWB765FW1 Arrived on site and tested operation. I found the unit making a chattering noise when in agitation. I found evidence of the slider skipping off of the rotor. Installed new clutch and tested. I found the unit now making a squeaking noise and grinding noise. Unit will need gearcase and rotor to repair. ; ordrng 1 W10754161 (motor rotor)
Near Austin, TX 78723
Joseph C.
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Arrived on site for “leaking water” complaint. Inspected unit and found inlet valve with bad solenoid and overfilling icemaker. Removed and replaced inlet valve. Unit checks good. No leaks detected, at time of service."
Near Austin, TX 78757
Tyler B.
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for inverter install, replaced inverter unit than started running, advised Cust 4hrs for cooling and 24-48hrs for ice no leaks on site"
Near Austin, TX 78741
Scott
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRF540CWHB00 Arrived on site for ticking noise . Found control/ diffuser was clicking and getting hung up. No ice or condensation . Replace part and all is quiet . Called tech line to document No water leaks detected at time of service . Job complete .
Near Burnet, TX 78611
Cliff
Job Details: 04/18/2019
WASHER GE GTW330ASKWW Arrived on site to diagnose a washing machine that is not spinning. Tested unit and found wiring connections for motor were not seated properly from factory. Rewired unit properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near San Marcos, TX 78666
Kevin
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KBLC36FTS08 "Home does not have a number at the front of the driveway. Took a picture of boulders as a reference point, Look at pictures. Arrived on site and found both freezer and fresh food are 75° fans are operating properly removed top cover and found condenser fan is running and compressor is running and is warm to the touch. Spoke with CS there is likely a refrigerant leak and he recommended ordering Pan heater, compressor, evaporator, access stub, and UV filter. no water leaks from connections at time of service.; ordrng 1 8201675 (compressor) and 1 SEALED (SYSTEM ) and 1 SF8404 (STUB) and 1 W10890886 (heater-pan) and 1 WPW10143759 (dryer) and 1 WPW10195923 (evaporator)"
Near Leander, TX 78641
James
Job Details: 04/18/2019
TRASH COMPACTOR KITCHENAID KUCS03FTSS0 Arrived on site and installed new start switch. Tested operation and found unit working properly. Job complete
Near Kyle, TX 78640
Robert
Job Details: 04/18/2019
VENTHOOD UNKNOWN WVU37UC0FS0 Arrived on job for complaints of finish dull. Cleaned surface with brightened. Customer happy with outcome.
Near Lakeway, TX 78734
Paul
Job Details: 04/18/2019
WASHER WHIRLPOOL MVWX655DW1 Arrived onsite for the washer that is not powering on. Mr stated the unit is powering on but will not agitate or spin. I found a terminal damaged at the capacitor. I replaced the terminal and tested the unit. The unit is working as designed. Call complete.
Near Round Rock, TX 78664
Andy
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator leaking water. Upon arrival found scratches on floor. Had customer sign wavier. Tested and inspected unit and found clogged drain tube. Removed drain tube and unclogged. Sealed and reinstalled tube. All operations are normal. No water leaks present at time of service.