Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8729 customer reviews

Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for fridge no making ice . Ran Im harvest . Completed harvest but no filling , valve is not actuating. Replaced valve, we ran harvest test. Icemaker is now filling. No water leaks detected at time of service . Job complete ."

Near Oldfort Hill Dr, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR THERMADOR T36BT920NS/07 "Arrived on site for unit not defrosting. Defrosted evaporator replaced both sensors,reassembled unit checked air flow good."

Near Barclay Dr, Austin, TX 78746
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived on site to replace drip pan and drain extension, after replacing parts unit tested good.

Near Dodgen Way, Buda, TX 78610
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Arrived on site ,replaced freezer door . No water leaks detected a one of service . Job complete ."

Near Inspiration Dr, Austin, TX 78724
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived to inspect gasket failure.Confirmed the complaint and removed and replaced the gasket.All water lines were dry at the time of service.Job complete

Near Royal St, Salado, TX 76571
Jonathan M.

Jonathan M.

REFRIGERATOR MAYTAG MRT118FFFE04 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced compressor and starting device and coupler. Went to use th lock ring on the drier and found the lock ring kit did not have the correct crimp rings for the drier. Once correct rings are found, office will need to contact customer for reschedule date. ; saved tckt"

Near US-84, Gatesville, TX 76528
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived onsite for unit giving too much pressure from water dispenser. Tested unit. Tried replacing filter. Got same results. Turned down water valve from the wall. And water pressure from water dispenser normalized. Unit test good at this time. Job complete. Took Pic of proof of purchase.

Near Wood Hollow Ct, Buda, TX 78610
Wesley P.

Wesley P.

REFRIGERATOR GE GSE25HMHEHES "Arrived onsite and found Evap motor had failed. Replaced Evap motor and cleared ice. All checks good, unit is now operating as designed.

Near Waterfall Ave, Leander, TX 78641
Robert J.

Robert J.

WASHER WHIRLPOOL MVWB865GC0 Arrived on job for complaints of noise issue. Found loose connection of screw allowing bracket to rattle. Tighten screw and test.

Near Cross Creek, Lakeway, TX 78734
Andy  B.

Andy B.

RANGE MAYTAG MER6600FZ2 Arrived on site for range warming drawer panel issues removed failed panel and replaced with new. Customer stated that the also feel that open and closing is a little stiff. Tested and found it is a little stiff. Inspected and found no failures. Called tech line and spoke with Leon (SR# 7727653101) made aware of stated issue and what was found. Was instructed to check for binding or bent frame and that if that is not an issue it might be working as designed. Did as instructed and found no binding or bent frame. Added grease to make opening and closing smoother. No other repairs are needed at this time.

Near Bunny Run, , TX 78621
Kevin B.

Kevin B.

WASHER KENMORE 796.404489 "Arrived on site and inspected washer and found it is passing all tests in diagnostic cycle. Customer is still getting OE error code, reason for error code is unknown what is most likely is a control board failure. job complete"

Near Clarno Dr, Austin, TX 78749
David S.

David S.

MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site for Microwave sparking from the supports. I found the front right support damaged from the sparks, and paint missing. I used the touch up paint to touch up the burn/paint chips. I replaced all four supports new. I tested the unit with both the rack inside and out of the unit. The unit operated as designed, no sparks seen or heard. Called whirlpool safety and spoke to Nicole Sr# 7727630669, advised of the situation. Job complete."

Near Haynes Dr, Round Rock, TX 78665
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator that is frosting up in the freezer section. Inspected unit and work area. Customer advised that frosted up and she cleaned it out. She said that the problem has occurred since that first time but just wanted to make sure there’s nothing wrong with the unit. Went over common frosting problems due to freezer door not being shut and went over user care guide. Unit is working as designed. Call complete.

Near S Old Robinson Rd, Lorena, TX 76655
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site to install new deli door. Removed the old drawer and handles. Placed handle on the new drawer and installed. Tested operation, and inspected the gasket to ensure it is sealing. Drawer is sealing properly. Job complete."

Near Brogan Ln, Pflugerville, TX 78660
Luis M.

Luis M.

FREEZER WHIRLPOOL WZF79R20DW03 "Arrived on site for noise complaint. Diagnosed noise due to refrigerant spraying into evaporator from cap tube,added sealer to restrict bin ration and noise while refrigerant is entering expanded evaporator coil. ; used 1 4318168 (SEALER) from stock"

Near Las Brisas St, West Lake Hills, TX 78746
Noah D.

Noah D.

WASHER MAYTAG MVWC415EW0 "Arrived on site to inspect washer for not spinning, upon inspection found the belt off and ripped up, ordering belt, rescheduled ; ordrng 1 W10006384 (BELT )"

Near Cologne Dr, New Braunfels, TX 78130
Kevin B.

Kevin B.

REFRIGERATOR FRIGIDAIRE LGUB2642LE3 "Arrived on site and added housing kit to refrigerator. For future reference icemaker housing mounting points are very worn from multiple repairs, school points into cabinet are very weak. No water leaks from connections at time of service, job complete"

Near Zyle Rd, Austin, TX 78737
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to install door, damper and thermistor, upon install found the door was off and new door corrected issues, moved over all hardware, installed damper, checked for functions. No problem found. Job complete"

Near Myrtle Run, New Braunfels, TX 78132
Scott  M.

Scott M.

WASHER AMANA NTW4516FW3 "Arrived on site for washer not starting. Ran diagnostics got latch error code. Found strike had broken off and latch. Replaced latch, will need strike to finish repair. No water leaks detected at time of service . Please call to set repair . Unable to run complete diagnostics due to strike missing . ; ordrng 1 W10837741 (strike)"

Near Pearl Retreat Dr, Austin, TX 78753
Paul R.

Paul R.

REFRIGERATOR LG LSXS26326S/00 Arrived onsite for a no cool refrigerator to possible replace sealed system parts. I recovered the old refrigerant and found the system fully charged. I replaced the compressor. I installed a dye drier and added a low side service tap. I updated the software using a jig. I charged the unit with 6.17 oz’s of R134A. I tested the unit and found it working as designed. Call complete.

Near Irving Cove, Lago Vista, TX 78645
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL GSC308PJS05 Arrived onsite for panel to unit flickering. Looked at unit. Panel is flickering and door to microwave is not holding correctly to the unit. Ordered parts. AHS will have to do further research to find parts for unit. Rescheduled with customer. Request 2HR. Need parts and labor autho. ; ordrng 1 4451791 (control panel(ss)) and 2 8300791 (brkt-mntg)s and 1 REQUEST (2HR)

Near Indian Trail, Austin, TX 78703
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Arrived on site to replace icemaker for refrigerator. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Teton Ave, Lampasas, TX 76550
James C.

James C.

WASHER MAYTAG MVWX655DW1 Arrived on site and tested operation found no fault codes. Ran calibration and automatic diagnostics. Unit test good job complete.

Near Sunray, Horseshoe Bay, TX 78657
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED4915EW1 Arrived onsite and found cutoff hi limit to be blown. Used kit to repair hi limit cutoff. All else checks good.

Near Waterlily Ln, Georgetown, TX 78633
Noah D.

Noah D.

DISHWASHER KITCHENAID KDTE234GBS0 "Arrived on site to inspect dishwasher and install pressure switch. Upon install found the dishwasher now calls for water but valve solinoid doesn’t open, ordering valve and control just in case of voltage issue. Complete ; ordrng 1 W10327250 (VALVE) and 1 W10889940 (HARNESS) and 1 W109113608 (CONTROL )"

Near Kerlick Ln, New Braunfels, TX 78130
Noah D.

Noah D.

WASHER WHIRLPOOL WFW9750WL01 "Arrived on site to inspect washer for leaking, upon inspection found the inlet water house leaking at metal junction by valve, instructed customer that hoses are part of installation package and due to large amount of water trail it meeds to be replaced.

Near Ranch Loop Dr, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for cooling complaint. At time of visit unit working,customer described freezer was working no cool in fresh food,repairs customer attempted and defrosting unit helped with cooling in fresh food. Diagnosed unit not entering defrost,replaced defrost control powered unit on,unit started a defrost cycle after power cycle with new control.

Near S 1st St, Austin, TX 78745
Tyler B.

Tyler B.

DISHWASHER BOSCH SHXM63W55N/01 "Arrived to inspect unit leaking. Ran unit multiple times and found leak to be coming from inner door and hinge allowing water to be pushed up to seal and. Run down to floor, removed and replaced inner door, lower seal. Both hinges and dispenser. was able to level and tested unit and door is now sealing"

Near China Garden Dr, Austin, TX 78730
David  Z.

David Z.

VENTHOOD BROAN K260A36-C "Arrived on site to install, diagnosed parts to resolve fan speed on high issue and no working lights. Replaced control and new panel and tested. Fan speed works as designed at this time, but light bulbs were the wrong type for the socket, bulbs are screw in type. Call complete."

Near Denali Pkwy, Austin, TX 78726
David S.

David S.

REFRIGERATOR LG LSXS26386S/00 "Arrived on site and called LG techline and spoke to Don, advised Don of the situation. Don suggested the issue is either with the sensor no reading properly or the heater not kicking on because the fuse in the heater is broken. He advised to test the heater the unit needs to cool properly first. The unit is not cooling properly so the heater won’t turn on. I am ordering the sensor 6500JB1001H and the heater 5300JB1114Z. ; ordrng 1 5300JB1114Z (HEATER)"

Near River Oaks Trail, Austin, TX 78753
Al R.

Al R.

WASHER GE 1234567A Arrived to inspect washer leaking oil.Ran a small load cycle and found the unit wasn’t leaking oil.The residue the customer was seeing was the excessive use of detergent and fabric softener without monthly maintenance or cleaning the tub.I allowed the customer to clean the excessive residue from inside the unit.Job complete

Near S 29th St, Copperas Cove, TX 76522
Andy  B.

Andy B.

RANGE AMANA AGR5330BAB3 Arrived on site to install previously diagnosed burner heads and caps for both front burners. Upon arrival found only one burner head was ordered. Removed burner 1 failed burner head and both caps and tested unit. Found burner that was replaced is working properly. Attempted to file down other burner head to improve gas flow with no improvement. Ordering burner head. No gas leaks present at time of service.; ordrng 1 WPW10636224 (burnr-top)

Near Basket Flower Bend, Elgin, TX 78621
Al R.

Al R.

REFRIGERATOR JENN-AIR JS42PPDUDB13 Arrived to inspect popping noise from refrigerator compartment Called Whirlpool Tech line and spoke with TJ SR# 7727654815Advised the unit display and lights inside the unit are intermittent.After approximately 5 minutes after closing the door the customer opens the door and the DOOR ALARM light is flashing.I checked the right switch and the extension was defective.Customer advised he’d fix the defective extension.

Near Mountain Ridge Ct, Nolanville, TX 76559
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51EC7HS01 Arrived on job for complaints of display shutting off and restarting. Replaced console and test.

Near Anfield Cir, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MRT118FFFE04 "Arrived on site for customer complaint of noise issue, found noise coming from refrigeration line, I added insulation, unit working as designed."

Near 13th St, Blanco, TX 78606
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to diagnose upper rock that was not allowing adjustment for height. Advised customer that the upper rack has to be pulled up until it firmly locks into place. Customer was not fully raising it to its peak, so it was not latching. Showed them how to adjust it up down and where to latch. All is working as designed at this time. Call complete."

Near Bristle Oak Trail, Austin, TX 78750
Al R.

Al R.

WASHER MAYTAG MVWX655DW0

Near Old Mill Rd, Salado, TX 76571
James C.

James C.

WASHER WHIRLPOOL MVWX655DW1 Arrived on site and tested operation found unit not powering on. Tested wall outlet tested good. Tested control found that the control had failed. Installed new control tested operation found unit working properly job complete.

Near Scenic View Dr, Marble Falls, TX 78654
Tyler B.

Tyler B.

DOWNDRAFT GE PP989SN1SS "Arrived to install previously ordered motor. Replaced and tested properly, Motor

Near Oak Crest Ln, Georgetown, TX 78628
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to perform sealed system repair on the refrigerator. When I started working on the unit found entire unit shut off and did not come back on. Noted abnormal operation of RC evaporator fan motor. Checked freezer frost pattern and found FC evaporator frosting properly. Frost pattern indicates no sealed system failure but electrical issue in controls not cycling unit properly.

Near County Rd 3152, Kempner, TX 76539
James C.

James C.

DISHWASHER AMANA ADB1500ADS1 Arrived on site and tested operation. Found drain pump obstructed and not draining. Removed pump to clear obstruction. Tested operation and found unit working properly. Job complete

Near The Cape, Horseshoe Bay, TX 78657
David  Z.

David Z.

OVEN KITCHENAID KOCE500ESS09 "Arrived on site to further diagnose noise coming over when fan running. Saw customer video and could hear faint noise coming from blower fan. Will need to replace blower. Due to this unit being installed in an angled corner, an oven dolly can not be used,, conv element, and blower. Office to reschedule. ;

Near Phantom Canyon Dr, Austin, TX 78726
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KSRB22FHSS02 Arrived on job for complaints of leaks from dispenser. Upon request from customer I disconnected hose and power supply of valve supply to water dispenser. Icemaker still hooked up.

Near N El Dorado, Lakeway, TX 78734
Tyler B.

Tyler B.

MICROWAVE JENN-AIR JMC2430DS01 Arrived to inspect unit with a unit communication error. Replaced acid and console tested and now getting inverter failure. Will need to return with inverter ; ordrng 1 W10217711 (inverter)

Near Lakecliff Hills Ln, Austin, TX 78732
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site to inspect washer making banging noises. Upon further inspection, customer played a video of the unit during spin cycle and it sounded as if it were off balance and the basket banging on the side panels. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. I manually tested high speed spin and the unit again operated as designed. I pushed down on the basket to test the suspension rods and when it popped back up, the basket moved a little. Due to the ongoing issue, I removed and replaced the suspension rods and calibrated and retested. Demonstrated to the customer that the basket is spinning steady like its supposed to. No water leaks observed during service, I made recommendations for loading the unit job completed."

Near Concho Creek Loop, Andice, TX 78628
Lou S.

Lou S.

WASHER ROPER RTW4516FW2 "Arrived on site to inspect washer not working. Upon further inspection, I attempted to place the unit in diagnostics and the unit failed. I tested the control and it had 124V. Tested the actuator and it was good but the control wasn’t showing enough VDC. Removed and replaced the control and placed unit in diagnostics. Due to water in the basket, I attempted to manually drain the water, but the drain pump failed. Tested the drain pump at the control and it showed to be open. Tilted unit back and found where water was leaking from the tub into the drain pump and shorted it out (photo). Advised customer of my findings and am ordering the tub, drain pump, gearcase, cam, and lower harness. No water leaks observed during service.; ordrng 1 W10371566 (tub) and 1 W10721967 (drive pulley) and 1 W10919003 (pump-water) and 1 W11255272 (gearcase) and 1 W11448788 (LOWER HARNESS )"

Near Mistflower Springs Dr, Leander, TX 78641
Al R.

Al R.

WASHER LG WM3470HWA Arrived to inspect front load washer leaking.Ran diagnostics test mode and found no errors.Checked bellow and it checked out with no defectsCouldn’t duplicate the error.All water lines were dry at the time of service.Job complete

Near Hopi Trail, Temple, TX 76504
Andy  B.

Andy B.

FREEZER WHIRLPOOL MZF34X20DW00 Arrived on site for freezer not cooling properly. Tested and inspected unit and found defrost issues. Instructed customer that if she calls back for repairs to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. No water leaks present at time of service.

Near FM619, Taylor, TX 76574
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to install previously diagnosed and ordered parts. Due to the cooktop grates being badly warped, I was to remove and replace them; however, when I went to remove the grates from their shipping box, I found the smaller, middle grate was broken/damaged. I contacted the office to advise and requested the new grates to be shipped directly to customer. Office (EB) advised if they can’t be D2C, then it will be scheduled as a drop off. Office to schedule. No gas leaks detected during service.; ordrng 1 W11204377D2C (GRATES)"

Near Arrowfeather Pass, Leander, TX 78641
Brandon C.

Brandon C.

WASHER GE GFW430SSM1WW "Arrived on site for customer complaint of loud noise during spin and unit vibrating badly. Found rear bearing were worn out, I replaced outer tub and inner basket as well as gasket. Unit tested good."

Near Country Air Dr, Johnson City, TX 78636
Paul R.

Paul R.

WASHER GE GTW180SSJ0WW Arrived onsite for a washer not spinning properly and leaving clothes wet at the end of a cycle. I found the door magnet weak and not closing the reed switch. The door ma*net needs to be replaced. Ordering WH12X10276 MAGNET ASM.; ordrng 1 WH12X10276 (MAGNET ASM)

Near Mountain Top Cir, Jonestown, TX 78645
Paul R.

Paul R.

WASHER LG WM4070HVA Arrived onsite for a washer to replace previous diagnosed parts. I replaced the left tub spring and connected the front bellow clamp. I ran the diagnostics cycle and the unit worked as designed. No water leaks present at the time of service. Call complete.

Near Pocono Dr, Austin, TX 78717
Wesley P.

Wesley P.

RANGE GE JB710TT2WW Arrived onsite and replaced element. All checks good. Unit is now operating as designed.

Near W Ridgewood Rd, Georgetown, TX 78633
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4900BW0 "Arrived on for washer not spinning . Found tub locked up , broke inner basket free . Ran diagnostics got basket speed fault . During low spin unit sounded like plane taking off . No water leaks detected at time of service . Job complete .; ordrng 1 W11035747 (GEAR CASE )"

Near Mallard Green Ln, Austin, TX 78728
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WGE745C0FS01 "Arrived on site for a range that is having temperature issues. Inspected unit and work area. Customer advised that the unit is getting to preheat and then is not keeping temperature. Sometimes the unit doesn’t even reach preheat but works most of the time. Placed unit in service diagnostics and found no stored error codes. Testing continuity through the bake and broil elements, thermal cut off, and tested resistance through oven temperature sensor. All passed testing. Replaced oven temperature sensor and tested unit. Unit is working as designed. Call complete."

Near S Whitehall Rd, Temple, TX 76504
Noah D.

Noah D.

COOKTOP KITCHENAID KCGS956ESS02 "Arrived on site to inspect range for not igniting, upon inspection found the burner head misplaced and igniter misaligned, realigned igniter and retested. No problems found. Job complete"

Near Oak Bluff Trail, New Braunfels, TX 78132
David  Z.

David Z.

OVEN WHIRLPOOL WOD51EC7HS00 "Arrived on site to diagnose oven that was not turning off. Performed diagnostic and found that the control panel is locking up and will basically start scrolling / twitching and not respond to commands. Power has to be cut to it. Ordering new console to resolve issue, and also bringing both appliance managers if needed. ; ordrng 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec) and 1 W11297714 (console)"

Near Montevilla Dr, Austin, TX 78726
Kevin B.

Kevin B.

OVEN THERMADOR MEDMCW31WS/01 "Arrived on site and found customer is experiencing error code E8501 intermittently. Spoke with Thermidor tech assist and they recommended replacing probe, harness, and, control board; ordrng 1 00797850 (HARNESS) and 1 10013721 (MEAT PROBE SOCKET) and 1 11022941 (HARNESS) and 1 11022946 (HARNESS) and 1 11022952 (HARNESS) and 1 11022962 (HARNESS) and 1 11022964 (HARNESS) and 1 11022969 (HARNESS) and 1 11022973 (HARNESS) and 1 11022974 (HARNESS) and 1 12024379 (HARNESS) and 1 12025582 (CONTROL BOARD)"

Near Loma Linda, West Lake Hills, TX 78746
Clif L.

Clif L.

RANGE WHIRLPOOL WFE550S0HV1 Arrived on site to diagnose a range with an oven that is not working. Found wiring burnt at terminal block. Repaired wiring and replaced lock. Tested unit and found all is functioning properly at this time.

Near Lolly Loop, Killeen, TX 76542
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for range display not working. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Selkirk Dr, Austin, TX 78754
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near De Torres Cir, Round Rock, TX 78665
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite and replaced faulty UI console. Using console from 254870. All checks good. Unit is now operating as designed.

Near Sterling Ridge Dr, Leander, TX 78641
James C.

James C.

RANGE JENN-AIR JDRP436HM00 Arrived on site and tested operation found unit averaging 310 when set to 350. Found temp sensor out of range. Also found ui slow to respond. Unit will need ui and temp sensor to repair. ; ordrng 1 W10859573 (sensor) and 1 W11292566 (UI)

Near Williams Lakeshore, Kingsland, TX 78639
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for no cool fridge . Turned unit on and relay would just click . Found burn mark on relay . Replaced start device ,compressor is starting and running . No water leaks detected . Job complete ."

Near Metric Blvd, Austin, TX 78727
Al R.

Al R.

MICROWAVE WHIRLPOOL WOC75EC0HV01 Arrived to inspect same F1 E6 error code.Customer set the 1 minute water cup test and unit shut off with 18 seconds left.Magnetron will need to be replaced again.Office to reschedule with customer Needs more work ; ordrng 1 W11346197 (MAGNETRON )

Near W Stan Schlueter Loop, Killeen, TX 76549
Jacob S.

Jacob S.

REFRIGERATOR LG LMX25984SB/00 Arrived onsite for unit having ice build on the bottoms of the freezer. Looked at unit. Found that drain hose from freezer was clogged. Removed blockage from drain hose. Unit is good. Also ordered new door flip and door seal. . Need authorization. No issues at this time. Rescheduled with customer. ; ordrng 1 4931JJ2002C (DOOR FIP) and 1 4931JJ2002D (DOOR SEAL)

Near Proud Panda Dr, Del Valle, TX 78617
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher dispenser not opening. Tested and inspected unit and found failed dispenser. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Co Rd 464, Elgin, TX 78621
Lou S.

Lou S.

DRYER MAYTAG MGD6000AG0 "Arrived on site to inspect dryer turning off and on. Upon further inspection, I placed the unit in diagnostics showing error code F4E3-no airflow. Cleared the code and continued with testing. The unit went through diagnostics with no further error codes. Using my dryer vent test kit, I tested airflow in the unit and it failed. I removed the vent tube from the back of the unit and it passed. I explained to the customer my findings and demonstrated the vent test kit. Recommended to the customer to have the vents checked and replace the vent hose at the back of the unit to the semi rigid hose per Whirlpool recommendations. No lint observed during service, job completed."

Near River View Cove, Georgetown, TX 78628
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to install previous diagnosed parts. Tested both evap fans and both came on and ran. Installed new control board and UI. Ran test 3 and test 4; unit performed as designed. No water leaks detected.

Near S Mays St, Round Rock, TX 78664
James C.

James C.

COOKTOP KITCHENAID KCED606GBL01 Arrived on site and found incorrect cooktop in box. Reordering both variations and part will need to be verified by photo of cooktop on file before scheduling. ; ordrng 1 CNOTE (PART INSPECTION ) and 1 W11051486 (cooktop BLK ) and 1 W11051487 (cooktop SS)

Near Sleepy Oaks Dr, Kingsland, TX 78639
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WZF79R20DW03 Arrived on job for complaints of warm temperature. Found the evaporator covered with ice no air flow. Enter diagnostics and test heater element good. Replaced thermistor.

Near Spillman Ranch Loop, Austin, TX 78738
Jacob S.

Jacob S.

DRYER MAYTAG MEDB835DW4 "Arrived onsite for unit not heating.. Tested unit. Upon in, found that wire was not connected fully to cutoff fuse. Reconnected wire. Tested unit. Unit test good. No issues at this time. Job complete"

Near Von Quintus Rd, Austin, TX 78719
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived onsite to replace freezer door. Replaced freezer door. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Journeyville Dr, Austin, TX 78735
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher console light flashing. Upon further inspection, I attempted to place the unit in diagnostics and the unit failed. The console did not respond. I found the unit is hardwired and found that the switch was turned off. Turned the switch on and still nothing. I checked the breaker and it was good then checked the connections at the junction box and found that the wire nuts were not tightened and the hardwires were showing. I re-wired the junction box and retested and the console did not respond. I removed and replaced the console and retested and the unit operated as designed. No water leaks observed during service, job completed."

Near Red Bay Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

WASHER KENMORE 417.481027 Arrived on site and found hot water hose leaking at valve. Advised customer that Hose’s needed to be replace. Customer to swap hoses.

Near McKittrick Ridge Rd, Georgetown, TX 78633
Lou S.

Lou S.

DRYER WHIRLPOOL WGD6620HC0 "Arrived on site to inspect dryer noises. Upon further inspection, the customer had a load drying and I could hear a squeaking noise coming from what appeared to be the back of the unit. Removed the clothing items and disassembled and retested and the squeak stopped. Removed the drum and found where the burner funnel connects at the back panel was rubbing. I tightened the clamp and retested. Also found that the front right roller on the front bulkhead was rusted. I removed and replaced the dryer repair kit (4 rollers, tension roller & belt) & installed a seal on the back of the blower housing collar, reassembled the unit ad retested. Unit is operating as designed. No gas leaks detected during service, job completed."

Near N Canoa Hills Trail, Austin, TX 78717
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to install previous diagnosed parts. Gained access to the fill tube heater and replaced new. Replaced the UI and Control new. Gained access to the evaporator motor and replaced new. Powered the unit on and it is still power cycling. Called techline and spoke to Rick got sr#7727620255. Advised them of the situation. Rick suggested unplugging the damper control and power the unit back on, unit didn’t power cycle, but when I opened up the fridge door the unit power cycled, it also power cycled when I tried to put the unit into diagnostics. Techline suggested replacing the UI Harness(parts research) and the damper control WPW10479155.; ordrng 1 PARTSRESEARCH (UI HARNESS) and 1 WPW10479155 (DAMPER CONTROL)"

Near Dyer Crossing Way, Round Rock, TX 78665
Brandon C.

Brandon C.

WASHER MAYTAG MVWB835DW4 "Arrived on site for customer complaint of lid being cracked, found broken lid, ordering lid and hinges. ; ordrng 1 8563965 (hinge) and 1 8572974 (hinge) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11082608 (LID)"

Near Feathergrass Dr, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site for no cool. Removed evaporator cover partial frost pattern on evaporator,found no traces of dye on evaporator,removed unit from enclosure found dye on floor,removed compressor cover found dye leaking down suction line from liner,insulation soaked in dye.

Near Defender Trail, Austin, TX 78754
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived on site for damaged door,removed damaged door installed new door checked door operation good."

Near Bastrop Hwy, Austin, TX 78741
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived on site for damaged door,removed damaged door installed new door checked door operation good."

Near Bastrop Hwy, Austin, TX 78741
David S.

David S.

REFRIGERATOR KITCHENAID KSCS25FTBL02 "Arrived on site for fridge leaking and water dispenser not working. I inspected the unit and work area, found the water paddle no working. I replaced both the water paddle and ice pad it’s new. Tested ice and water dispenser, both are working. I also found ice build up in the bottom of the freezer. I inspected the drain tube and found the drain tube clogged, causing water to build up in the bottom of the freezer and leak out. Cleared out the drain tub and res installed using permanent gum to seal the tube to the under side of the fridge. Job complete."

Near Arrowhead Cir, Round Rock, TX 78681
David  Z.

David Z.

DISHWASHER GE PDT760SSF0SS "Arrived on site to diagnose dishwasher that customer said was not fully drying dishes,Home me access to dishwasher, which he had just run a cycle through and was drying at time of arrival. Opened unit and felt blasting heat, so unit is actually heating. Only explanation is that the heating element is cutting off prematurely, which can be the flood switch or the control. Called the homeowner and advised him those are the only 2 parts that can be responsible for this, and there isn’t a concrete way to verify. We would need to run cycles and watch and see if and when heat turns off, so we would need to replace control and flood switch Assy.

Near Broad Leaf Cove, Austin, TX 78750
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived to install previously ordered part, replaced evap fan and tested properly. No leaks on site"

Near Cibolo Ridge Dr, Georgetown, TX 78628
Al R.

Al R.

DRYER WHIRLPOOL WED4616FW0 Arrived to inspect burning dryer smell and not starting.Confirmed the complaint and disassembled and found a grounded and failed element and a defective thermal fuse.Removed and replaced both.Reassembled and unit tested as designed.Job complete

Near Butterfly Dr, Temple, TX 76502
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL KUIC15NRXS2 Arrived on site to diagnose an ice machine that is not producing. Tested unit and found full field system failure and circulation pump failure.

Near County Rd 4026, Lampasas, TX 76550
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WMH53520CS1 Arrived onsite for unit not heating. Tested unit. Found that the magnetron is not heating and blower fan is loud. Ordered parts. Rescheduled with customer. Need authorization from AHS; ordrng 1 W10561770 (capactr-mg) and 1 W10818686 (magnetron) and 1 W10830695 (motor-fan) and 1 W11256462 (diode) and 1 WP8206419 (interlock)

Near Bess Ln, Austin, TX 78748
Andy  B.

Andy B.

RANGE WHIRLPOOL WFC150M0EB2 Arrived on site for range cooktop on light staying on and right rear burner not heating properly. Tested and inspected unit and found failed switches. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time and

Near Dry Willow Rd, Elgin, TX 78621
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW9750WW02 Arrived onsite for unit giving error codes. Put unit in diagnostics. Got F28 & F34 error codes. Found that control board has gone bad. . No issues at this time. Job complete

Near Amur Dr, Austin, TX 78745
Jonathan M.

Jonathan M.

RANGE JENN-AIR JGRP430WP02 "Arrived on site for range that had broken glass to install previously diagnosed parts. Inspected unit and work area. Found damage done to inner and outer door when trying to disassemble door. Spoke to customer about this damage and contacted the office for further instruction. They advised to contact tech line to document this issue. While waiting on the phone for tech line, the customer advised that the installers had also jerked the bottom rack to get it out and were wanting to know if there was damage done there. Inspected inner liner and found back right of liner dented and coating stripped from liner. I called Techline and spoke to Bruce SR# 7727603395. He video chatted our call and saw my findings. He advised that the damage done to the back of the liner is also damage to the frame.

Near Maple Ave, Waco, TX 76707
Noah D.

Noah D.

DRYER WHIRLPOOL WED49STBW1 "Arrived on site to inspect dryer for seal broken, upon inspection found the previous seal had torn up paint as well when removing, resealed door so customer can use, ordering door. Office to reschedule ; ordrng 1 695737 (INSIDE DOOR )"

Near Pecan Ridge, New Braunfels, TX 78130
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for customer complaint of co leak, used co detector, when oven and cooktop was on for about 20 minutes, unit tested good. I did notice co detector was about 15 feet from stove. Unit is working as designed at time of service."

Near Marsh Ln, Buda, TX 78610
Scott  M.

Scott M.

RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for right front burner not heating . Will need to replace switch . Also ordering harnes if needed . Please call to set return .; ordrng 1 W11396691 (HARNES COOKTOP) and 1 WP3148953 (switch-inf) and 1 WP3149404 (switch-inf RIGHT FRONT )

Near Johnny Morris Rd, Austin, TX 78724
Paul R.

Paul R.

REFRIGERATOR LG LFXS30726S/00 "Arrived onsite for a no cool refrigerator to possibly replace sealed system components. I found the compressor defective and not pumping refrigerant with the system fully charged,. I recovered the refrigerant and replaced the compressor. I added a low side service tap on the compressor. I installed a dyed drier. I replaced the main control and upgraded the software with a jig. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.76 oz’s of R134A. I tested the unit and it is working as designed. Call complete."

Near Southcreek Dr, Leander, TX 78641
Clif L.

Clif L.

DISHWASHER GE GDF620HGJ5BB Arrived on site to diagnose a dishwasher that is not turning on at all. Found power getting to main control but unit nonresponsive. Main control will need to be replaced and return appointment; ordrng 1 WD21X24901 (CONTROL)

Near County Rd 375, Jarrell, TX 76537
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found freezer temp is 14 degrees, fresh food temperature is 43 degrees, did not find any frost buildup on fresh food evaporator. No excessive frost in freezer.

Near Keepsake Dr, Austin, TX 78745
Kevin B.

Kevin B.

DISHWASHER MAYTAG MDB7959SHZ1 Arrived on site and replaced control board and drain pump again per tech line recommendation. After replacement drain will now operate normally. No water leaks from connections at time of service this is the second time the drain pump and control were replaced

Near Doe Run, Austin, TX 78748
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site and tested unit in diagnostics. Found control damper not loud and evaporator fan not loud and no ice buildup. Customer showed video of sound and found loose condenser rattling. Tighten and adjusted condenser coils. Tested unit and all operations are normal. No water leaks present at time of service.

Near Alvarado Dr, Round Rock, TX 78664
Paul R.

Paul R.

DISHWASHER WHIRLPOOL KDTE104ESS2 "EJ Arrived onsite for a dishwasher not completing the cycle. Tested the system found the pump not priming correctly, no error codes. Replaced the pump and motor assembly. Tested the machine, machine works as designed, no leaks at time of service. Job complete."

Near Iveans Way, Austin, TX 78717
James C.

James C.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site and installed ice door and ice maker. Tested unit. Found unit working properly. Job complete

Near Bold Sundown, Liberty Hill, TX 78642
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site for customer complaint of ice maker falling off, found ice maker fell off mounting screws, I reattached ice maker, unit tested good."

Near Austin Dr, Spicewood, TX 78669
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher that is not cycling. Tested unit and found failed pump assembly. Replaced wash pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Hidden Creek Way, Georgetown, TX 78626
David  Z.

David Z.

DISHWASHER KITCHENAID KUDS35FXSSA "Arrived on site to diagnose dishwasher that customer said had melted wires. On arrival found customer had mostly remove outer panel, exposing control. Removed outer panel and found control had melted, along with melting and shearing wiring harness wires. Found power wires were burnt and broken, as well as heater wires. Recommended repair to customer is to replace Control, Harness, Power Cable, Heater.

Near Capella Trail, Austin, TX 78732
James C.

James C.

WASHER MAYTAG MHW5630HC0 Arrived on site and installed new drawer. Tested operation and found unit working properly. No water leaks at time of repair. Job complete.

Near Burnet, TX 78611
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDB835DW4 Arrived on site for dryer that’s wrinkling clothes and not drying properly. Inspected unit and work area. Placed unit in a normal cycle and tested temperatures. Unit vent was ranging between 126°F and 165°F. I called Techline and spoke to Steve SR# 7727647060. He advised the issue is with the venting because the vent goes into four 90 degree angles before it goes into the vent shaft to vent out of the side of the house. He state the restriction of airflow is causing their issue and is probably not helped with lint build up in that vent. Advised customer to clean vent and to shorten the venting. Call complete.

Near N Marable St, West, TX 76691
Al R.

Al R.

DRYER AMANA NED4655EW1

Near Constitution Dr, Copperas Cove, TX 76522
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived to install previously ordered parts.Removed and replaced the POWER CONTROL and unit began operating as designed.All water lines were dry at the time of service.Job complete See Office notes

Near Pomo Trail, Harker Heights, TX 76548
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRSF505EWH00 "Arrived on site To diagnose refrigerator that was pooling water under shelves. Performed diagnostic and found RC drain was not draining. Water was running down under drawers.Disconnected RC drain line and used some wire to unclog, and blew line hesrd obstructions come out and line now flows as designed. All is working as intended with no water leaks found.

Near Brookwood Cir, Austin, TX 78750
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site ,replaced drain tube . Also replaced thermistor due to cracked housing and also put riviera in freezer door rails ( due to no rivets were in slides . No issues found with evap fan . No water leaks detected at time of service . Job complete"

Near Delorio St, Manor, TX 78653
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived to install previously ordered parts, replaced motor and Impeller, and ice bucket and tested properly"

Near Valley Oak Dr, Austin, TX 78731
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 EJ Arrived on site for refrigerator not cooling. Tested the unit found that the fan is bad trying to turn both directions. Ordering the customer a evaporator fan part number is W11369036 MOTOR-EVAP. Sending routing tread a message saying we’ll need to reschedule with the customer it’s a psp item O in stock. ; ordrng 1 W11369036 (MOTOR-EVAP)

Near Oakwood Blvd, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR AMANA MRT118FFFM01 "Arrived on site for no cool. Found leak at discharge tube,unit sucked in water and contaminated system. Replaced compressor,evaporator drier and repaired leak. Evaporator plugging at cap tube entering evaporator cut cap tube found brown muddy contamination in system

Near Gault St, Austin, TX 78757
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher upper rack. Upon further inspection, I found that the wheels on the adjusters were breaking off and causing the rack to fall as well as the rack stops broken. Removed and replaced the adjuster kit and tested the unit. I found that the heating element was not showing 7-9amps and needs to be replaced. Also found a burnt spot on the element. I am ordering the element and two (2) rack stops and scheduled return service. No water leaks observed during service.I placed a ziptie at the end of the tracks to hold the upper rack in place until I can return to install new stops.; ordrng 1 W10518394 (heater) and 2 WPW10508950 (stop)s"

Near Miracle Rose Way, Liberty Hill, TX 78642
Noah D.

Noah D.

REFRIGERATOR LG LSC27950SB "Arrived on site to inspect fridge for not dispensing ice, replaced door per last visit and ice door did not open, ordering solinoid, office to reschedule ; ordrng 1 6421JB2002R (SOLENOID)"

Near Bentwood Dr, Spring Branch, TX 78070
Brandon C.

Brandon C.

RANGE GE JS645SL3SS "Arrived on site for customer complaint of error code and oven not working. Found blower fan faulty, I replaced fan motor, unit tested good."

Near Briarcliff Dr, Briarcliff, TX 78669
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the lights on the water box and the FC section light not working. I removed and replaced the FC light and the unit is operating as designed. No water leaks observed during service, job completed."

Near Liberty Hill, TX 78642
Noah D.

Noah D.

COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site to inspect range for high flames, upon inspection found the orifice for the gas type was the wrong size, instructed customer to have gas company change out orifice. Job complete"

Near Vintage Way, New Braunfels, TX 78132
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived to install previously ordered parts. Removed and replaced the control and evap cover and tested properly

Near Verbena Dr, Austin, TX 78750
Noah D.

Noah D.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to inspect oven for not heating upon inspection and testing found the oven heated correctly, no problems found. Instructed customer to read owners manual due to placement of racks. Complete"

Near Vintage Way, New Braunfels, TX 78132
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL DU1055XTSS2

Near W Kaanapali Ln, Bastrop, TX 78602
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL DU1055XTSS2

Near W Kaanapali Ln, Bastrop, TX 78602
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for LF error code . Ran diagnostics , found no water entering unit , valves would just hum. Replaced housing . Tested and calibrated washer . All checked normal . No water leaks detected at time of service . Job complete ."

Near Mauna Kea Ln, Bastrop, TX 78602
Al R.

Al R.

RANGE WHIRLPOOL WFE320M0EB2

Near John Haedge Dr, Killeen, TX 76549
Kevin B.

Kevin B.

WASHER WHIRLPOOL CET9100GQ0 Arrived on site and inspected washer/dryer combo and found there is no 220 V plug installed on the upper dryer portion. A plug will need to be added in order to get power to the dryer. Also found there is no 220 V outlet behind the unit and this will also need to be corrected by an electrician. Job complete

Near San Diego Rd, Austin, TX 78737
Brandon C.

Brandon C.

COOKTOP GE PGP943SET2SS "Arrived on site for customer complaint of two burners not working, found burner heads needed cleaning, I cleaned burner heads, unit tested good."

Near Esmeralda Dr, Spicewood, TX 78669
Clif L.

Clif L.

DRYER BOSCH WTMC5521UC/06 Arrived on site to diagnose a dryer that will not turn on. Tested unit and found open thermal fuse. Reset thermal fuse and tested unit. Found all is functioning properly at this time.

Near Summit St, Georgetown, TX 78633
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WHD5090GW0 Arrived onsite for dryer that is flashing an F01 code. Inspected unit and work area. Tested voltage going to unit and found 122.3 V across L1 to neutral and L2 to neutral. I found 205 V going from L1 to L2. Tested DC voltage going to UI and found proper voltage. Tested DC voltage to the MCU. Found improper voltage. Tested unit in service diagnostics and found the unit flash the F01 when it came to the motor circuit test. Tried to spin the basket by hand and found it hard to turn on one side once it made a full revolution. Ordering control for F01 code and ordering motor and blower wheel just in case additional parts are needed. ; ordrng 1 W10425277 (wheel) and 1 W11088562 (motor-drve) and 1 W11239098 (cntrl-elec)

Near S 4th St, Waco, TX 76701
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Arrived on site and found refrigerator is not cooling, inspected compressor and found it is cool to the touch and found 120 V at harness to start device . Replaced start device and compressor is now running. No water leaks from connections at time of service, job complete"

Near St Albans Blvd, Austin, TX 78745
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived onsite for unit. Not cooling or freezing. Found a sealed system issue submitted sealed system check list, and customer would like to get a new UI control. Ordered part. ordrng 1 W10276644 (compressor) and 1 W10878991 (cntrl-elec) and 1 WPW10143759 (dryer) and 1 WPW10443217 (valve)"

Near Spring Creek Dr, Austin, TX 78704
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KUDF204ESB "Arrived to install previously ordered parts and inspect unit shutting off. corrected and replaced slides and rails and tested properly"

Near Jaydee Terrace, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "arrived on site to inspect refrigerator freezer light not working. Upon arrival, customer advised that the unit is operating as designed and no services needed."

Near Burberry Ln, Leander, TX 78641
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW7000DW1 Arrived onsite and found unit with clogged airtrap and offfblance. Corrected by clearing trap and balancing and instructed customer on repair and maintenance. All checks good

Near Berkman Dr, Austin, TX 78723
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH53521HZ4 microwave vent is operating as intended. Arrived on site and found microwave is running properly. Vent fan will hold a piece of printer paper in place on every speed setting. Microwave is operating as designed. No replacement of parts or adjustment can correct this, job complete 7727644332"

Near Mariscan St, Manchaca, TX 78652
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4850HW0 "Arrived on site for dryer intermittently heating or shutting off during cycle . Checked out let ,all thermostats fuses , heater .all checked good. Checked both timer and motor switch . Got good airflow .Got inconsistent voltage and ohms readings . Replaced both timer and motor . Ran dryer all checked normal . No lint build up at time of service . Job complete ."

Near FM2571, Smithville, TX 78957
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC18NNZS0 "Arrived on site for no ice. Ran diagnostics found weak water flow entering pan with filter removed,found water pan cracked leaking water,ran compressor no frost pattern,evaporator tubing heavily corroded which caused refrigerant leak. Unit will need a water valve,drier,water pan,evaporator and compressor. Need AUTHO for sealed system labor and all parts; ordrng 1 NEEDAUTHO and 1 SEALEDSYSTEMLABOR and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10843121 (DRIER) and 1 W10881366 (WATER VALVE) and 1 W11229574 (WATER PAN) and 1 WPW10218037 (EVAPORATOR ) and 1 WPW10605286 (COMPRESSOR ), states that autho needed"

Near Monte Vista Dr, Austin, TX 78731
Wesley P.

Wesley P.

WASHER MAYTAG MVWB765FW3 Arrived onsite and replaced gearcase and clutch but found new gearcase in post testing to be missing its magnetic gear shifts. Reordering gearcase. ; ordrng 1 W11393685 (GEARCASE)

Near Annie Oakley Trail, Austin, TX 78753
Kevin B.

Kevin B.

DRYER/WASHER MAYTAG LSE1000 Arrived on site and inspected washer/dryer combo and found blower wheel is spinning freely and no longer attached to motor. Replaced blower wheel and dryer is now correct. Job complete

Near Spyglass Dr, Austin, TX 78746
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWX655DW0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Removed old hub and found dirt and grime buildup underneath hub causing the hub not to attach properly to the basket. Replaced hub assembly and tested unit in manual spin. Unit is working as designed. Call complete.

Near Kiddieland Rd, Temple, TX 76502
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to diagnose a refrigerator that is intermittently shutting off most functions. Called tech line and spoke with Adrian, he advised of several controls that could possibly cause issue, or multiple shorts in the refrigerator controls. Main control, dispenser control, pantry UI and power supply control will all need to be replaced to prevent issue from reoccurring. ordrng 1 AUTHONEEDED (AUTHO NEEDED ) and 1 CLONLY (CL ONLY) and 1 W11387384 (UI) and 1 WPW10677119 (cntrl-elec)"

Near Sunny Grove Ln, Georgetown, TX 78633
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for a dishwasher with a broken rack. Found that the pivot clips have come loose. Removed pivot tine clips and instructed the customer on how to remount the pivot tine. Job complete.

Near Sea Ash Cir, Round Rock, TX 78681
Kevin B.

Kevin B.

MICROWAVE KITCHENAID KMHC319ESS5 "Arrived on site and found customer is experiencing open/door error code, at time of service visit door is registering as closed properly. replaced both interlocks microwave is operating correctly, job complete"

Near Clawson Rd, Austin, TX 78745
David  Z.

David Z.

DISHWASHER KITCHENAID KDPE334GPS0 Arrived on site to diagnose dishwasher that was not keeping upper rack in place. Performed diagnostic. Found right adjustor had a broken locking tab and was not staying secured in the rail. Replaced right adjustor only. Retested and verified all is working as designed. Call complete.

Near Mansfield Dam Ct, Austin, TX 78734
Noah D.

Noah D.

WASHER MAYTAG MVWB855DC3 "Arrived on site to inspect washer for not starting upon inspection found the console dead and black marks on plug, instructed customer to have prongs on outlet redone, replaced console and retested, all functions returned, smell and draining issue occurred, cut drain hose and retested. No problem found. Complete"

Near Rocky Ridge Dr, New Braunfels, TX 78130
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KBFA25ERWH01 Arrived onsite for a no cool refrigerator to possibly replace sealed system parts. I found the compressor running properly. I found no signs of oil. I did find refrigerant in the unit. I recovered the refrigerant and installed a dye dryer and a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum for 20 minutes. I charged the system with 5 oz’s of R134A refrigerant and tested the unit. The low side pressure was at 0 and the unit was cooling and working as designed. I explained to the customer to let the unit run for 24 hours and test the temp before loading it because of a possible small leak. Call complete.

Near Zambia Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL GH5184XPS5 "Arrived on site for customer cod unit giving f7 error code and fan noise.

Near Moulin Dr, Briarcliff, TX 78669
Luis M.

Luis M.

REFRIGERATOR LG LFX25978ST/00 "Arrived on site for a defective compressor. Replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good"

Near Ranch Rd 2222, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Arrived on site for damaged door. No damaged found on door,no issues with door unit working as designed.d"

Near Bella Toscana Ave, The Hills, TX 78738
Jonathan M.

Jonathan M.

ICE MACHINE KITCHENAID KUIO18NNZS2 on site for icemaker that was not making ice. Inspected unit and work area. Placed unit in a normal ice making cycle and found unit not filling. Found unit caught in the cabinet. I was able to move the unit out enough to remove the bottom cover and replace her valve but was unable to remove the unit. Tested unit in a normal cycle again and unit is working as designed. Customer also noted the light would not turn on. Tested the icemaker using the magnetron magnet on the read switch. Found unit working properly and lights turning on. Advise customer that with her new custom door, there is no magnet to notify the control that the door is closed. Customer is going to buy a magnet and try to install it herself. Call complete."

Near Hillcrest Dr, Waco, TX 76710
Tyler B.

Tyler B.

COOKTOP KITCHENAID KCGS356ESS00 Arrived to inspect unit they keep igniting. Removed top and found switch not fully clipped. Corrected and tested properly

Near Summerhill Cove, Austin, TX 78759
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site and inspected dishwasher and found it is not heating properly, found heating element is not attached at control board after correcting ran a diagnostic cycle and confirm heating element is working. No water leaks from connections at time of service, job complete."

Near Donnelley Dr, Austin, TX 78744
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "arrived on site to inspect refrigerator freezer frosted up. Upon further inspection, I opened the freezer door and found a large amount of frost/ice in the cabinet and on the food items. Removed the food items and removed the frost/ice and found the door had been switched and wasn’t sealing properly. I removed the washer at the bottom hinge and realigned the door and secured it at the top hinge and tested. The door is securing much better and has a better suction from the gasket. I sealed the gaps in between the chassis and cabinet with silicone. Recommended to the customer that they not lack the freezer section to where there’s no airflow. No water leaks observed during service, job completed."

Near Apache Trail, Leander, TX 78641
Noah D.

Noah D.

WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to inspect washer for not starting. Upon inspection found the drain on at all times, replaced control and retested, no problems found. Complete"

Near Wegner Rd, New Braunfels, TX 78132
Jacob S.

Jacob S.

DISHWASHER KITCHENAID KDFE104DWH0 Arrived onsite for unit not heating. Tested unit. Heating element was bad. Changed heating element. Also food stuck in sump and motor. Tested unit. Unit test good. No leaks at this time. Job complete

Near Dywer Ave, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRMF706ESS00 "Arrived on site to install parts previously diagnosed. Customer repaired drip pan will not need to replace,replaced fan motor,secured thermistor to correct location on suction line using foil tape and a zip tie per service pointer added a clamp and zip tie to secure evaporator towards liner,installed a new cover,secured cover with 4 screws. ; ordrng 1 CNOTE (S16360 )"

Near Hillview Rd, Austin, TX 78703
James C.

James C.

DISHWASHER BOSCH SHE3ARF2UC/22 Arrived on site and tested unit found error e9. Tested heater and found that it had failed. Installed new heat pump. Tested operation and found unit working properly. Job complete.

Near Co Rd 320, Bertram, TX 78605
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HB4 Arrived on site and found cavity thermostat cutting heat after 2 minutes. Ordering magnetron and thermostat and returning with cap and diode.; ordrng 1 W10754299 (magnetron) and 1 W10832024 (thrmst-fix)

Near Doc Reeves St, Austin, TX 78723
Clif L.

Clif L.

MICROWAVE GE JVM6175DK1BB Arrived on site to diagnose a microwave that is not operating on sensor cycles. Found failed humidity sensor and unit. Replaced sensor and tested unit. Found all is functioning properly at this time.

Near Scurry Pass, Georgetown, TX 78633
Clif L.

Clif L.

DRYER WHIRLPOOL WED4850HW0 Arrived on site to replace terminals for dryer. Replaced terminals and tested unit. Found all is functioning properly at this time.

Near FM2115, Salado, TX 76571
Noah D.

Noah D.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect oven for not heating, upon inspection found the thermal fuse open, replaced thermal fuse and retested. Heat returned. Job complete"

Near Carriage Loop, New Braunfels, TX 78132
Noah D.

Noah D.

REFRIGERATOR LG LFXC24726S/ 03 "Arrived on site to inspect fridge for not cooling, upon inspection we found the PCb did not change the issues, sealed system repair needed due to non working compressor

Near River Acres Dr, New Braunfels, TX 78130
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE550S0HZ1 "Arrived on site ,replacedcooktop glass . All checked normal with unit . Job complete ."

Near Jackson Falls Way, Manor, TX 78653
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite and found unit operating with failing control. Replaced control to correct system failure. All checks good. Unit is now operating as designed.

Near Haney Dr, Austin, TX 78723
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KRFC604FSS00 "Arrived on site for customer complaint ice build up in freezer and ice maker not working. Found freezer door to be sealing good, found evidence of cooling failure due to faulty controls. Also found ice maker fill tube heater wire broken.

Near Los Alamitos, CA
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5000DW3 "arrived on site to install previously diagnosed and ordered parts. Due to the lower harness and drain pump failure, I removed and replace the harness and drain pump and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Fall Creek Dr, Leander, TX 78641
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC0 "Arrived to inspect washer still leaking.Found the valve was failing when the unit was filling the tub, water would spray from the rear causing the leaking water.Removed and replaced it.Unit now works as designed.All water lines were dry at the time of service.Job complete"

Near January St, Copperas Cove, TX 76522
Tyler B.

Tyler B.

COOKTOP JENN-AIR 89891 Arrived to inspect unit with noise after motor replaced.found mount fell off. Corrected and tested properly

Near Pickfair Dr, Austin, TX 78750
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived to install door, replaced and tested properly, door now sealing"

Near Prairie Hen Ln, Austin, TX 78758
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WFE525S0HV1 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced wire harness and terminal block and tested unit. Unit is working as designed. Call complete.

Near Brighton Pl, Temple, TX 76502
Al R.

Al R.

MICROWAVE MAYTAG MMV4205DS0 Arrived to inspect microwave damage.Discovered the waveguide has a hole in the center and will need to be replaced.Job complete Left unit unplugged

Near Gazelle Trail, Harker Heights, TX 76548
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMH76719CS1 "Arrived on site to install previously diagnosed parts to resolve no power issue to microwave. Found fuse blown, and top interlock loose and unresponsive. Replaced control interlock fuse. Retested unit and still not getting power at control.

Near Hudson Bend Rd, Austin, TX 78734
Lou S.

Lou S.

DRYER WHIRLPOOL MED5630HW0 "arrived on site to inspect dryer not drying clothes. Upon further inspection, I opened the door and pressed the door switch closed and turned the unit on. I found the element illuminating in the back right vent. I found a large amount of lint in the lint chute/filter. Checked components and unit is good. Tested sensors and they are good. I serviced the washer and found it not spinning out the clothing and the clothing being too wet going into the dryer will cause them to not get dry on the 1st cycle. I recommended that the customer have someone check the dryer vents and if the unit continues to not dry to call the office. No lint observed at the end of service, job completed."

Near Magdalene Way Liberty Hill, , TX 78628
Jacob S.

Jacob S.

WASHER WHIRLPOOL WET4027HW0 Arrived onsite for knobs missing. Looked at unit. Found that knobs were missing. Replaced knobs. Tested unit. Unit test good. No leaks at this time.job complete

Near W St Johns Ave, Austin, TX 78752
Kevin B.

Kevin B.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site and inspected cooktop and found left front valve is close to grommet and causing knob to drag. Disassembled cooktop and reposition fouls to allow for more clearance. After correction cooktop is now operating properly, job complete"

Near Encanto Pl, Austin, TX 78737
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher leaking water. Upon further inspection, I found water in the tub so I pressed cancel to engage the drain pump. I could hear the pump but there was very little water draining into the disposal. Pulled the unit out from the cabinet and found the drain hose badly crimped. I was able to get the hose reshaped and placed some flex seal on the hose to strengthen it until I could return and replace the hose. Tested the unit and it operated as designed with no leaks. I advised the customer of my findings and temporary repairs. I am ordering the 6ft drain hose and scheduled return service No water leaks observed during service; ordrng 1 8269144A (drain hose)"

Near Liberty Hill, TX 78642
Scott  M.

Scott M.

WASHER KENMORE 417.431422 Arrived on site . Found back bearing completely failed .. Job complete .

Near Towne Park Trail, Austin, TX 78751
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site to install harness and extension per last visit, replaced extensions with no issues, replaced harness and repositioned thermistor. Tested for evaporator fan turning on and compressor. Job complete"

Near Falling Hls, New Braunfels, TX 78132
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE LFHB2741PF9A Arrived to install previously ordered part.Replaced ice container assembly.Job complete

Near Chisholm Tr, Copperas Cove, TX 76522
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Right on site for refrigerator that is not dispensing water or ice. Inspected unit and work area. Tested unit water dispenser and got no flow but heard the valve actuate. Replaced filter and tested u it. Unit still would not dispense. Replaced filter base and tested unit. Unit is now working as designed. Call complete.

Near Hubbard, TX 76648
Clif L.

Clif L.

WASHER MAYTAG MAV7600AWW Arrived on site to install lid switch for washer. Install part and found old lids which has damage timer assembly and now timer has blown Link in new switch. Both parts will need to be replaced at the same time to prevent electrical contamination. Office to set return date.; ordrng 1 WP22003499 (timer) and 1 WP22003804 (switch-lid)

Near Siena Cir, Temple, TX 76502
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived onsite and found unit operating with glitching interface console panel. Replaced console. All checks good. Unit is now operating as designed.

Near Stromquist St, Austin, TX 78723
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived on site for customer complaint of ice/frost build up in freezer, found brackets were not allowing door to close, I replaced brackets, unit tested good.

Near River Rd, Spicewood, TX 78669
Paul R.

Paul R.

WASHER LG WM4070HVA Arrived on site. Customer had replaced bellow and could not get rear clamp installed. Installed clamp and found basket hanging. Tub spring is broken and needs to be replaced to complete repair.

Near Pocono Dr, Austin, TX 78717
James C.

James C.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site and tested operation found hinges out of time and not auto closing. Also found wire harness disconnected at hinge. Reinstalled doors correctly. Plugged in harness tested operation. Unit test good. Job complete.

Near River Oaks Dr, Kingsland, TX 78639
Al R.

Al R.

DISHWASHER GE GSD6100K03BB "Arrived to inspect dishwasher leaking and not washing.Found the unit has multiple failures.Found the circulation pump, main control board and touchpad and control panel are all defective.Customer advised she will contact a plumber for the mysterious leak repair.Ordering parts needed to complete the repair and authorization ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (RESEARCH ON PARTS AVAILABILITY ) and 1 WD21X10215 And 1 WD34X10956 (ESCUTCHEON FLAT ASM)"

Near Phyllis Dr, Copperas Cove, TX 76522
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDBE02 Arrived on site to diagnose a refrigerator that is producing ice cubes that are too thick. Found valve overfilling icemaker and icemaker assembly not timed properly. Both parts will need to be replaced to complete repairs; ordrng 1 AUTHONEEDED (AUTHO NEEDED ) and 1 W11043013 (valve)

Near McCullough Loop, Temple, TX 76502
James C.

James C.

WASHER MAYTAG MAV9557EWW Arrived on site and tested unit found unit making loud grinding noise during spin cycle. Checked the drain pump and found drain pump pulley had failed. Installed new drain pump assembly tested unit. Unit test good. Job complete.

Near Granite Path, Liberty Hill, TX 78642
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTE254ESS1 Arrived on site for dishwasher leaking and running a long time. Spoke with customer on unit running a long time and customer stated about 3 hours. Instructed customer that this is normal. Tested and inspected unit and found failed pump motor assembly leaking. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Hillview Rd, Austin, TX 78703
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL MFI2570FEZ06 Arrived onsite and found unit operating frozen fill cup. Cleared ice. All checks good. Unit is now operating as designed.

Near Langston Dr, Austin, TX 78723
Jacob S.

Jacob S.

DISHWASHER BOSCH SHE3AR56UC/07 Arrived onsite for unit not cleaning top dishes and not cleaning with jet dry correctly. Tested unit. Found that the top spray arm is not spraying correctly. Ordered parts. ; ordrng 1 00645038 (MICRO FILTER ) and 1 00645208 (DISPENSER ) and 1 00668347 (TUBE) and 1 00668385 (SPRAY ARM)

Near Man O War Dr, Del Valle, TX 78617
James C.

James C.

DRYER FRIGIDAIRE AEQB7000ES0 Arrived on site and tested operation found unit makin a loud squealing noise. Upon further inspection found rear bearing had failed. Installed new bearing kit. Tested unit. Unit test good job complete.

Near Co Rd 214, Bertram, TX 78605
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS312SNHM01 "Arrived to inspect unit not cooling in RF. Found ice built back up in fc duct to rc. Found issue to causing ice build up to be war peace in rc door gasket, took pic and attempted to buff out but was still not sealing. Unit will need rc door to repair ; ordrng 1 LW11259517 (dor-fip)"

Near Pradera Dr, Austin, TX 78759
Brandon C.

Brandon C.

WASHER KENMORE 796.4147321 "Arrived on site for customer complaint of unit walking and leaving stains on clothes. Found unit not leveled, I leveled unit, tested good. Instructed customer to clean with cleaning cycle.

Near River Rd, Spicewood, TX 78669
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived onsite for door unit not closing correctly. Tested unit. Right side hinge was broken. Replaced hinge. Tested unit. Unit test good. No issues at this time. Job complete

Near Kuhlman Ave, Austin, TX 78702
David  Z.

David Z.

MICROWAVE KITCHENAID KHMS2040WSS1 "Arrived on site to diagnose microwave that did not want to start. Was able to get unit to run by closing door hard. However once unit was running you could open the door and it won’t shut off. Replaced interlocks. Found upper interlock kit did not have a 3 wire switch. Attempted to swap customers switch over. Retested and unit is not engaging. Ordering W10269460 3 wire switch and retesting. Also ordering Screw for interlock since it fell apart on removal, 8169479. ; ordrng 1 8169479 (screw) and 1 W10269460 (switch)"

Near Wood Hollow Dr, Austin, TX 78731
James C.

James C.

WASHER MAYTAG MVWX655DW1 Arrived on site and tested unit found multiple fault codes. Cleared fault codes and ran diagnostics found no more faults. Tested suspension found it failed. Installed new suspension. Tested operation and found unit working properly job complete.

Near Lawman Trail, Bertram, TX 78605
Jonathan M.

Jonathan M.

ICE MACHINE WHIRLPOOL KUIS18NNTW0 Arrived onsite for ice making that’s making a grinding noise. Customer had unit unplugged for several days prior to service. Plugging it in and placed unit in a normal icemaking cycle and unit work as designed. I sat for 30 minutes trying to replicate the sound she was hearing and was unable to. I asked the customer to call back if the noise returned but asked her to take a video of what was happening when the noise was made so we could find the cause of the sound. Call complete.

Near Gholson Rd, Waco, TX 76705
Al R.

Al R.

DISHWASHER FRIGIDAIRE PLD4555RFC0 Arrived to install previously ordered part.Removed and replaced the defective dispenser.Reassembled the unit now operates as designed.All water lines were dry at the time of service.Job complete

Near Tanner Ln, Harker Heights, TX 76548
Clif L.

Clif L.

WASHER LG WM2277HB "Arrived on site to replace previously ordered parts. Replace shocks, router, stater, and valve. Was able to test unit at this time and found all sensor error when trying to perform diagnostics. Sensor will need to be replaced to complete repairs but shows unavailable. ; ordrng 1 6501FA2462E (BALL SENSOR (RESEARCH))"

Near Hester Way, Salado, TX 76571
David  Z.

David Z.

OVEN KITCHENAID KODE507EBL04 "Arrived on site to diagnose oven with upper screw loose in cavity. Found that the factory screw for a broil element bracket was loose and free twisting in the cavity. Only way to fix was to install a larger diameter screw. Put in a new screw and was able to verify it was tight. Customer told me that they heard a refrigerating rattle before when lower ovens was on as well. Ran both ovens at 350 - 400 degrees and could not duplicate sound. It’s likely it was rattling* the broil element bracket, especially when convect is used. All is now working as designed. Call complete."

Near Valburn Dr, Austin, TX 78731
Lou S.

Lou S.

REFRIGERATOR IKEA ID3CHEXWS01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=3 degrees and the ice box=1 degree. I found ice in the ice tray and the emitter/receiver is operating properly. Using m jumper wire, I jumped points T-H on the ice maker and at first, it didn’t work. After about 20 seconds, the IM began to harvest, but the heater was not coming on to heat up the cubes to dispense. After an additional 30 seconds, the heater came on and the IM continued to harvest but the motor was making a loud clicking noise. I found a block of ice under the IM tray at the front of the heater. Unit will need an ice maker. Also found where the ice door is torn and allowing warm air into the ice chute causing frost build under the ice bin. ice maker, ice door kit, dispenser arm and pin. I am ordering the ice maker, ice door kit, dispenser arm & pin & CNOTE-Office to schedule return service and CNOTE-LSO FOR TRAINING PURPOSES. No

Near Dorman Cove, Austin, TX 78717

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