Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8238 customer reviews

Clif L.

Clif L.

WASHER MAYTAG MVWB850YW0 Arrived on site to replace bearing assembly for washer. Replaced part and tested unit. Found all is functioning properly at this time. Advised homeowner not to run unit for 24 hours to allow high temperature adhesive to cure properly

Near Canyon Vista Ln, Georgetown, TX 78633
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW8500DC5 Arrived onsite for unit not responding to commands on UI panel. Tested unit. Found that UI interface is not powering on when touch to start. Ordered part. Rescheduled with customer. ; ordrng 1 W11095624 (console)

Near FM713, Lockhart, TX 78644
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE254ESS1 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor.Test unit for leaks no leaks present at this time job complete.

Near Bisset Ct, Austin, TX 78738
Jacob S.

Jacob S.

WASHER MAYTAG MVWX655DW1 Arrived onsite for unit not starting. Tested unit. Found that drain motor and control board was bad. Replaced both parts. Tested unit. Unit test good. No leaks at this time. Job complete

Near Hargues Ln, Luling, TX 78648
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED94HEXL0 "Arrived on site to replace motor, repair kit, and blower wheel, after replacing unit tested good, there was still a slight noise coming from the sheet metal from the dryer being taken apart and put back together so many times, but is significantly better.

Near Black Wolf Run, Austin, TX 78738
Wesley P.

Wesley P.

OVEN KITCHENAID KEBS209BSP00 Arrived on site for vibration noises. Unable to replicate. Ordering blowers. Advised customer that video should be taken to document noise.. ; ordrng 2 WPW10260254 (blower)s

Near River Ridge Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

OVEN JENN-AIR JJW3830DP02 "Arrived on site for oven having partial display and some keys are not responding. Performed diagnostics and powered unit on. Found left side of UI/ panel control not lighting keys up. Powered unit down at circuit breaker, removed failed UI and installed new. Powered unit up and performed diagnostics mode. Tested UI operation and found working as designed. Test all other operations through diagnostics mode. All tested good."

Near Blackbuck Ct, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for washer making a banging noises. Performed diagnostics mode and checked fault codes, found no faults. Ran manual spin and failure occurred. Stop testing and inspected wash basket and agitator. Found agitator not setting centered (see-SD-QUICKPIC) Removed agitator and attempted to correct. Found wash basket almost egg shaped and causing failure. Will need to return with wash basket. ; ordrng 1 SEENOTE (SCH APT) and 1 W11172199 (BASKET )"

Near Concho Creek Loop, Leander, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for to install previous diagnosed part. Removed failed door and installed new. Tested door operation. All tested good, no water leaks detected."

Near Belfin Dr, Austin, TX 78717
Luis M.

Luis M.

REFRIGERATOR LG LSXS26366S/00 "Arrived on site for ice issues found auger motor consist an,y running while not depressing paddle tested paddle and dispenser door opens diagnosed main control issue.

Near Sinclair Dr, Briarcliff, TX 78669
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL ED5RHEXNL03 "arrived on site to inspect refrigerator no cool. Upon further inspection, I found that none of the fans were on and the compressor was off as well. I tested the unit by turning the thermostats on and off and at first the unit failed, but after testing again, the unit came on. When I went to pull the unit form the wall, the condenser fan came on and the compressor came on. I tested amp draw from the compressor and got 2.15amps. When the compressor turned off after approximately 5-8 mins of operating, I could hear the start device attempting to start the compressor and showing 16amps. Once it came on, I got the same 2.15amps. I advised the customer the unit would need a sealed system repair consisting of replacing the compressor as possible the evaporator, if needed

Near Dakota Dr, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR MAYTAG MFI2570FEB02 "arrived on site to inspect refrigerator noises. Upon further inspection, I found the unit in the garage and could hear the noise which sounded like a fan rubbing on ice noise. I disassembled the FC section and found the fan mount loose. Once tightened, I turned the fan on and it was quieter than before. I advised the customer that due to the rpm’s of the fan motor, it will make a louder noise than older unit fans. I checked the unit in diagnostics and on test 7 I switched the defrost timing to #2 instead of #1 due to finding a small amount of ice buildup on the evaporator. Unit is operating as designed. No water leaks observed during service, job completed."

Near Engineers Pass, Jarrell, TX 76537
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for customer complaint of control panel not responding, found faulty console, called techline because this is the second time within 4 months, they could not document due to their system being down. I replaced console per techlines advice, unit tested good."

Near Rutherford Dr, Driftwood, TX 78619
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH78019HZ1 "arrived on site to install previously diagnosed and ordered part. Per whirlpool Connect Team recommendation due to the previous door/control not connecting to the WiFi, I removed and replaced the unit door and tested. Customer connected the unit to WiFi successfully. Unit is operating as designed. Job completed."

Near Belgian Bend, Cedar Park, TX 78613
James C.

James C.

WASHER MAYTAG MVWB835DW1 "Arrived on site and tested operation. Customer has recordings of unit in spin cycle and bearing are squealing. Found oil leaking from gear case through rotor and stator. Also found agitator is seized to drive shaft and will need to be cut off to remove. Unit will need new gear case, agitator, rotor, stator and clutch to repair. ; ordrng 1 W10915700 (stator)"

Near Harper St, Holland, TX 76534
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site for refrigerator Not cooling properly and ice maker not working. Tested and inspected unit and found compressor running and all fans running. Found compressor was hot and pulling 1.6 amps. Found weak frost pattern on evaporator. Did sealed system pre check and will order SS repair. Ordering needed parts. Office to schedule return trip. 2 hour job. Authorization needed. Will need parts research for RC evaporator.; ordrng 1 SEENOTE (PARTS RESEARCH ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (SS REPAIR ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)

Near Marywood Cir, Austin, TX 78723
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWX655DW1 "Arrived on site for washer vibrating. Per diagnostics mode and checked fault codes, no faults. Performed automatic test mode and found when going into spin unit was off leveled. Leveled unit and tested manual spin mode. All tested good, no water leaks detected."

Near W Heron Dr, Granite Shoals, TX 78654
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for evaporator incased in ice. Diagnosed unit not defrosting in fresh food compartment correctly. Defrosted evaporator replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws,replaced main control and ui. Ran diagnostics checked air flow good changed defrost setting to basic"

Near James Ryan Way, Austin, TX 78730
David  Z.

David Z.

RANGE WHIRLPOOL WFC310S0ES3 Arrived on site to diagnose oven door not fully seating. Examined unit and found right hinge was blown out and warped. Likely bad part from install. Replaced both hinge and retested. Door is now closing and staying properly. All working as designed. Call complete.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Tyler B.

Tyler B.

VENTHOOD WHIRLPOOL UXT4230ADB2 "Arrived to inspect unit with filter sealing issue. Found filter was not correct one for model, was given to by builder. Replaced with correct and tested good"

Near Tanager Pass, Leander, TX 78641
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for to install previous diagnosed parts. Removed failed motor and belt, installed new. Tested unit operation. All tested good, no water leaks detected."

Near Mc Neil St, Burnet, TX 78611
Lou S.

Lou S.

DRYER GE GTD45EASJ2WS "arrived on site to inspect dryer not working. Upon further inspection, the customer advised that the unit made a loud bang noise and then stopped working. I opened the door and pressed the door switch closed then turned the unit on. Unit motor came on but the drum wasn’t tumbling I removed and replaced the dryer belt and tested and the unit is operating as designed. No lint observed during service, job completed."

Near Jackson Ln, Jarrell, TX 76537
Al R.

Al R.

MICROWAVE KITCHENAID KMBP100ESS01 "Arrived to install previously ordered part.Removed the unit from the wall, disassembled and checked voltage at the conduit cable from the inside.There was no voltage in the unit.Checked the 20 amp fuse and fuse had continuity.Also checked voltage at the filter board and there was none..Job complete No parts installed."

Near Las Colinas Dr, Georgetown, TX 78628
Brandon C.

Brandon C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of unit not powering on. Found proper power and polarity, found faulty control board.

Near Wildrye Dr, Austin, TX 78738
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Arrived on site to diagnose a refrigerator that was not cooling in either compartment. Performed diagnostic and found unit is not cooling at all. Compressor is coming on, but drawing super low amperage. Could not find a visible leak in the sealed system. Ordering sealed system repair and completed checklist. All fans are on, and everything seems to be working outside of sealed system. Ordering Evap, compressor, access valve, dryer. Office to reschedule for sealed system repair. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 Wpw10143759 (dryer)"

Near Pfluger Farm Ln, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=11 degrees & RC=40 degrees. I removed the ice maker from the door and found the fill tube heater wires were broken. I removed and replaced the fill tube and tested and no water dispensed. Water dispenser from the door. I am ordering the dual valve and reservoir and will return with prescreened parts.No water leaks observed during service.; ordrng 1 W11024082 (reservoir) and 1 W11194380 (VALVE)"

Near Alabaster Caverns Dr, Georgetown, TX 78628
Lou S.

Lou S.

WASHER LG WM3670HVA "arrived on site to inspect washer not draining and showing error code OE. Upon further inspection, I placed the unit in diagnostics and tested. When the unit was supposed to drain, the drain pump began to make a loud grinding noise and the unit would not drain. I removed and replaced the drain pump and retested and the unit is operating as designed. No water leaks observed during service, job completed."

Near Crosbyton Ln, Austin, TX 78717
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived to inspect unit not drying . Rand diagnostics and found heater fault and pump fault, replaced pump and motor and tested and now heater activated. No leaks on site"

Near Tanager Pass, Leander, TX 78641
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite to replace parts. Replaced parts. How ever customer did not fully let the unit defrost. Asked customer to let wait another 2 days to thaw before plugging it back in. No issues at this time. Job complete

Near Mineral Springs Rd, Lockhart, TX 78644
Richard P.

Richard P.

WASHER AMANA NTW4516FW2 Arrived onsite for the washer not spinning clothes dry. Ran diagnostics and found error F7E6 motor fault code. Tested motor and it did not seem to get up to the correct rpms ordering motor and cap. ; ordrng 1 W10890624 (motor-drve) and 1 W11428524 (CAPACITOR )

Near Ray Wood Dr, Austin, TX 78704
Clif L.

Clif L.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site to diagnose a washer that is leaking. Tested unit and found no mechanical failures or leaks at this time. Didn’t know trails coming from air vent on the back of washer. advised homeowner on soap usage with water softener in the home. No further repairs are needed and all is working properly at this time.

Near River Forest Dr, Round Rock, TX 78665
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDX655DW1 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced temperature switch and tested unit. Unit works as designed. Call complete.

Near Quiet Hollow Dr, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR LG LSXS26326S "Arrived on site for no cool. Compressor running,pierced low side line pressure reading +40 diagnosed a faulty compressor. Need AUTHO for compressor,Uv drier,main pcb,service valve and sealed system labor. Office to research parts and get AUTHO ; ordrng 1 CNOTE (COULDN’T FIND PARTS FOR THIS MODEL SORRY) and 1 NEEDAUTHOFORSEALEDSYSTEMREPAIRANDMAINPCB and 1 TJ90SF8404 (ACCESS VALVE) and 1 UNKNOWN (COMPRESSOR) and 1 UNKNOWN (UV DRIER) and 1 UNKNOWN (MAIN PCB)"

Near Hoffman Dr, Austin, TX 78749
Jonathan  S.

Jonathan S.

REFRIGERATOR FRIGIDAIRE LFSS2312TF Arrived on site for refrigerator having a cracking in RC. Inspected unit and work area. Found crack on right side and about half way on RC side (see SD-QUICKPIC). Added liner 2 part epoxy repair kit (see SD-QuickPic). All other operations are good. Spoke with customer on repair.

Near Continental Pass, Cedar Park, TX 78613
Wesley P.

Wesley P.

OVEN WHIRLPOOL WFG515S0ES1 Arrived onnsite and tested oven. Found that slight calibration corrected issue. All else checks good. Unit is now operating as designed. Needed a check up following a flag from a home inspector.

Near Centerra Hills Cir, Round Rock, TX 78665
Andy  B.

Andy B.

RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for range with damaged panel. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Henry A Wallace Ln, Manor, TX 78653
Richard P.

Richard P.

OVEN WHIRLPOOL CWG3100AAB Arrived onsite for the oven having an odor. During testing found no issues with oven. The odor the customer is experiencing coming from the flames which is normal. Checked for leaks with soap bubbles and no leaks detected. Oven working fine. Complete

Near Sevilla Dr, Austin, TX 78752
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 Arrived on site to diagnose a refrigerator that is not operating properly. Tested unit and found wrong LED style bulb used in unit causing power flow issues with control. Advised on correct label to use in unit for proper operation. No water hooked up to unit at time of service.

Near Pfluger Farm Ln, Pflugerville, TX 78660
Jacob S.

Jacob S.

REFRIGERATOR FRIGIDAIRE FFTR1821QW5A Arrived onsite for freezer door gasket losing suction to cabinet. Replaced freezer gasket. Tested unit. Unit test good. Customer had original concern for bottom refrigerator door gasket. Test bottom door. Door tested good. No issues at this time. Job complete

Near Red Rock Ranch Rd, Red Rock, TX 78662
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived on site for refrigerator site for refrigerator not dispensing water or ice. Customer stated that after replacing filter water and ice was not dispensing. Found water filter was not flushed. At time of service water and ice dispenser was working. Spoke with customer on refrigerator operation. All tested good, no water leaks detected."

Near S Lakeline Blvd, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onnsite and found unit operating as designed after replacement of controls and harness. All checks good. Unit is now operating as designed.

Near Palo Duro Loop, Round Rock, TX 78664
Robert J.

Robert J.

RANGE ELECTROLUX EI30EW48TSC Arrived onsite for the oven having error code. F045 oven will turn on and the give the code during heating. Replaced the control board and tested but code persists. Called tech line and they advised that the harness or cooling fan could be the issue. Ordering parts. ; ordrng 1 5304506955 (HARNESS ) and 1 5304514912 (HARNESS ) and 1 807123001 (motor assembly) and 1 808963703 (LOWER FAN)

Near Mystic Breeze, Spring Branch, TX 78070
Tyler B.

Tyler B.

OVEN WHIRLPOOL RBS305PDB10 Arrived to inspect unit with no heat. Found fuse was open replaced and tested good.

Near Settlers Dr, Cedar Park, TX 78613
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite for refrigerator icemaker not producing ice. Upon inspection we found that the ice maker funnel was clogged with ice and not allowing water to flow into it. Replaced icemaker and tested. Water is flowing normally and no leaks detected. Complete

Near Edwards Blvd, New Braunfels, TX 78132
Robert J.

Robert J.

WASHER MAYTAG MVWB835DW3 Arrived on job for washer making noise while draining. Upon inspection we found found that there was debris stuck in the drain pump. Replaced drain pump and tested washer. All functions working properly. No leaks detected at time of service. Complete

Near Garden Laurel, New Braunfels, TX 78130
James C.

James C.

RANGE WHIRLPOOL WFE505W0HB1 Arrived on site and found harness has shorted at terminal block and the power cord is damaged as well. Unit will need new harness to repair. Instructed customer that the power cord is not covered and will need to be supplied by customer upon return visit. ; ordrng 1 W11416047 (HARNESS)

Near Kacie Dr, Temple, TX 76502
Al R.

Al R.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived to install previously ordered parts.Removed and replaced the ice maker.Checked the freezer cabinet door and was able to loosen the screws and raise the door to prevent the gap.Customer told to wait 24 hours for healthy ice production.All water lines were dry at the time of service.Job complete WHIRLPOOL had a system outage on this date, so no way to document the repair."

Near Whitetail Trail, Nolanville, TX 76559
Kevin B.

Kevin B.

COOKTOP KITCHENAID KCGS550ESS01 "Arrived on site and inspected cooktop and found all burners are correct. Customer does not like how tall the grates are. This is not adjustable, reported concern to tech line but cooktop is operating as intended. Center burner is missing the smallest burner cap, Will request it be sent directly to customer, job complete; ordrng 1 W10811958 (D2C cap-burner)"

Near Coalwood Ln, Austin, TX 78739
David  Z.

David Z.

DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site to install previously diagnosed parts. Installed new sump, spray arm (lower) and control. Ran unit and confirmed no errors were present, no water leaks present. All is working as designed. Call complete."

Near Canonero Dr, Austin, TX 78746
David  Z.

David Z.

RANGE WHIRLPOOL WFE710H0AS0 Arrived on site to diagnose range with a loose knob. Performed diagnostic and found failure inside the switch causing almost no resistance when knob was turning. Replaced switch and retested. All is now working as designed. Call complete.

Near Watson Way, Pflugerville, TX 78660
Robert J.

Robert J.

RANGE WHIRLPOOL WFC150M0EB3 Arrived on job for to replace parts previously ordered. Installed New burner and tested stove. Everything working to manufacture specifications. Complete.

Near Mistflower, New Braunfels, TX 78130
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUIX505ESS2 "Arrived on site for no ice. Ran diagnostics drain pump not powering on no voltage from harness,compressor powered on frost forming,found broken cutter grid. Replaced cutter grid powered unit on to run through a normal cycle compressor powered on then shut off replaced starter same issue diagnosed unit will need a compressor,control and possibly harness and evaporator. Job will need 3 hrs for repairs; ordrng 1 3HRS and 1 W10843121 (DRIER) and 1 W10913906 (ACCESS VALVE) and 1 W11126268 (HARNESS) and 1 WPW10218037 (EVAPORATOR ) and 1 WPW10605286 (COMPRESSOR)"

Near Bruton Springs Rd, Austin, TX 78733
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDTSS246GP0 "Arrived on site to test unit, upon inspection we found the tub was dented from the back of the unit, tested the door mechanism and hinges which worked, but the dent caused the lower rack from sliding into correct position binding the door from closing. Ordered full tub assembly. Office to reschedule. ; ordrng 1 W10681499 (TUB ASSEMBLY )"

Near Barton Springs Rd, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for no ice. Found harness had slipped from connection,fully inserted harness to connection tested icemaker unit working as designed"

Near E 6th St, Austin, TX 78702
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOD77EC0HS00 "Arrived on site for customer complaint of unit display powering on and off, found faulty console, I replaced console, unit tested good."

Near Townes Ct, Dripping Springs, TX 78620
Lou S.

Lou S.

OVEN KITCHENAID KEBS109BSP00 "arrived on site to inspect wall oven no operation. Upon further inspection, I found the unit not operating. Tested the fuse and found it open. Tested the remaining components and all are good.I removed and replaced the fuse and tested the unit and it’s operating as designed. Job completed."

Near Shinnecock Hills Dr, Georgetown, TX 78628
Jacob S.

Jacob S.

OVEN LG LDE4413BD Arrived onsite top part of the unit not heating evenly. Tested unit. Found that thermostat was bad. Changed thermostat. Spoke CS. Job complete

Near Willie's Way, Martindale, TX 78655
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher not draining. Upon further inspection, I found that the unit was not installed correctly as the drain hose was not installed to the side of the unit with a high loop and the disposal plug was not knocked out. I adjusted the hose and knocked the plug it and tested the unit. Unit operated as designed and drained as designed. No water leaks observed during service, job completed."

Near E 19th St, Georgetown, TX 78626
Robert J.

Robert J.

OVEN WHIRLPOOL WOS72EC0HS00 Arrived on job for oven display not working. Upon inspection we found that the display is in fact not working correctly. Replaced the console and tested functionality. Everything is working properly. Complete.

Near Founders Park, Canyon Lake, TX 78132
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDF510PAYSA Arrived onsite to replace inlet hose and drain hose. Had issue trying to get the water shut off to unit. Found that shut off valve to unit was not turning off the water. Notified customer of shut off valve issue. Customer will call back to schedule return.

Near 10 Oaks Cir, Austin, TX 78744
Lou S.

Lou S.

REFRIGERATOR MAYTAG MSD2542VEW01 "arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=69 degrees & RC=70 degrees. Removed the Evap cover and found no frost pattern on the evaporator. Tested amp draw at the compressor and found it to be 1.35amps. Tested the unit by turning the thermostat off and the unit turned off. Turned the thermostat back on and the unit came on.

Near Coyote Trail, Georgetown, TX 78633
James C.

James C.

OVEN MAYTAG AER6303MFS1 Arrived on site and installed new harness. Tested operation and found unit working properly. Job complete

Near Wilson Ave, Waco, TX 76708
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED6200SW1 "Arrived on site and replaced dryer pulley misordered on previous visit, after replacement dryer is now operating normal. All lint was removed on previous visit job complete"

Near Witte, Kyle, TX 78640
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to install previously diagnosed parts. Installed new sump and retested. Unit is now powering on and running as designed. No water leaks found at time of service.

Near Crestway Dr, Austin, TX 78731
Brandon C.

Brandon C.

DRYER MAYTAG MEDB765FW0 "Arrived on site to replace motor and blower wheel, after replacing parts, unit tested good."

Near Wester Ross Ln, Lakeway, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to test unit for washer making noise, upon inspection we found the water line turned off which caused noise during operation, turned on water line and tested a full cycle, no problems detected, no leaks detected. Job complete"

Near Austin, TX 78745
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTM404ESS1 "Arrived on site to install previous diagnosed part. Inspected unit and work area. Found vapor barrier causing noise when closing door and door rubbing right side of tub. Removed all 3 spray arms and installed new. Leveled unit to correct door. Disassembled door to correct vapor barrier. Performed diagnostics mode, monitored test cycle and observed for water leaks. Checked heater function. All tested good at time of service, no water leaks detected."

Near Foxboro Ln, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived on site to test unit for unit leaking from front. Removed door and kickplate ran unit for 30 minutes and found unit over sudsing. Advised customer to let unit run to clear suds and to clean unit with vinegar job complete

Near Forestglade Dr, Austin, TX 78745
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSC24C8EYY01 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I recovered the refrigerant and replaced the compressor, evaporator, and drier. I installed a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system 5 oz’s of R134A. The unit is working as designed.

Near FM2769, Austin, TX 78726
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site to replace control board. Replaced board test unit and unit working as designed, light,bake,and broiler working job complete"

Near Bastrop Hwy, Austin, TX 78741
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for washer leaking. Inspected unit and work area. Found prior damages from leaking washer (see SD-QuickPic). Performed diagnostics mode and checked fault codes. Found fault code off balance load and F2-E1 stuck key. Performed encoder test and found all keys passed. Removed console and tested inlet valve operation. Found cold water hose to unit leaking out the back side (see SD-QuickPic). Turned cold water valve off to unit and informed customer of leak. Spoke with customer on off balance error code. All tested good on washer, no water leaks from washer at time of service.

Near Logan Ridge Dr, Cedar Park, TX 78613
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site and replaced evaporator motor, fan blade, bushings, and rattling noise has stopped. Customer is aware that in compressor starts it can make more noise but this will trail off as it runs. Water leaks from connections at time of service, job complete"

Near Bedlington Ln, Austin, TX 78748
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site to diagnose a refrigerator that is not dispensing ice. Tested unit and found dispenser motor shaft frozen together and not pushing up against ice bucket properly. Reset shaft to proper position and verified operation. Found all is functioning properly at this time. No leaks were found at time of service.

Near Sarazen Loop S, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to test unit for door not closing. Test unit and found door closing as designed. Could not duplicate problem

Near Razzmatazz Trail, Buda, TX 78610
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL KDPM354GPS Arrived onsite for broken dispenser to unit. Test unit. Found that dispenser was broken. Replaced dispenser. Tested unit. Unit test good. No leaks at this time. Job complete

Near Republic of Texas Blvd, Austin, TX 78735
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no mechanical failures at this time. Advised homeowner on best procedures and products to use for best drying performance. No leaks were found at time of service.

Near James Carter Jr. St, Manor, TX 78653
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for customer complaint of unit not powering on, found tripped breaker, I ran diagnostic test cycle, all functions tested good. No leaks at time of service."

Near Bow Cross Point, Lakeway, TX 78738
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0HS01 "arrived on site to inspect wall oven temps. Upon further inspection, the customer advised that the yearly inspector tested the unit and said the temps were 190 degrees off. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 399. Next five readings were 414, 321, 379, 319, 358 for an average of 358 degrees. I advised the customer of my findings and no repairs needed at this time. Also recommended to the customer to connect their wall oven to their WiFi in order for them to receive and software updates. Provided the info to the Connect team- 866-333-4591. Job completed."

Near Alloro Dr, Austin, TX 78717
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Arrived on site for door handle issues. Diagnosed defective handle,replaced defective handle tested door operation unit working as designed"

Near Guadalupe St, Austin, TX 78752
Al R.

Al R.

WASHER MAYTAG MED6000XW1 Arrived to inspect dryer not powering on.Confirmed the complaint and noticed the control lock is stuck on.Called Whirlpool Tech line and spoke AUSTIN SR#7726972730.ADVISED TO CHANGE UICHECKED PART #W10388468

Near Chisholm Trail, Killeen, TX 76542
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site to diagnose a microwave with a bulb broken in the socket. Removed broken bulb. Job is complete.

Near Bastrop, TX 78602
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Arrived on site and added water pressure regulator recommended by tech line on previous visit. No water leaks from connections at time of service, job complete"

Near Doolittle Dr, Wimberley, TX 78676
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW4955HW1 Arrived onsite for unit not starting cycle. Tested unit. Found that lid lock was missing. Ordered part’s. Office to reschedule.; ordrng 1 W10837741 (lid strike) and 2 WPW10273971 (screw)s

Near W William Cannon Dr, Austin, TX 78745
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site for dishwasher leaking. Customer had unit running to point out were it was leaking from. Found unit leaking at drain pump. Removed drain pump and checked housing for objects. Installed pump housing and tested operation. Found minor drip at float switch. Removed float and food buildup around float. Tighten float switch housing. Tested unit and all tested good, no water leaks detected."

Near Joshua Dr, Georgetown, TX 78633
Richard P.

Richard P.

COOKTOP KITCHENAID KCGS556ESS02 "Arrived onsite for the burner height, upon inspection we found the orifices had been done incorrectly on the burners, checked all gas connections and found two outdoor regulators in addition to our installed regulator, instructed customer to get outdoor regulators adjusted and LP kit corrected. Gave customer the correct orifice and informed of the correct psi for installed regulator to be adjusted. Complete"

Near Blue Ridge Dr, Dripping Springs, TX 78620
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US6HS00 "arrived on site to inspect cooktop burners. Upon further inspection, I tested all five burners and all are operating as designed. Customer advised that the back left burner flame isn’t correct. I retested the burner and the flame is correct. When on high the flame is at max and on low it’s at the lowest point. Demonstrated to the customer with the front left burner and showed that the flames are the same and correct. No gas leaks detected during service, job completed"

Near Alloro Dr, Austin, TX 78717
David  Z.

David Z.

MICROWAVE WHIRLPOOL KMBP100ESS01 Arrived on site to install previously diagnosed parts. Installed new controls and retested. Unit is heating properly on test. All is working as designed. Customers both on conference at times of job completion.

Near Amanda Dr, Austin, TX 78729
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on job for dishwasher not filling with water. Ran diagnostics and found no error codes or other issues. When tested dishwasher fills and drains normally no leaks detected. Complete.

Near Kyle, TX
Leonardo C.

Leonardo C.

MICROWAVE IKEA IBMS1455DS01 Arrived on site to replace button and clip. Replaced both parts test unit and unit test good job complete unit working as designed.

Near E 3rd St, Austin, TX 78702
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JF36NXFXDE01 "Arrived on site for no cool. No cool in either compartments removed fresh food evaporator cover found dye on inlet to evaporator diagnosed leak at fresh food evaporator,ordering a new evaporator assembly. Job will need 2HRS for repairs; ordrng 1 2HRS and 1 W10552972 (EVAPORATOR ) and 1 W10913906 (ACCESS VALVE) and 1 WPW10143759 (DRIER UV)"

Near Eby Ln, Austin, TX 78731
Kevin B.

Kevin B.

ICE MACHINE MAYTAG MSS26C6MFZ00 Arrived on site and replaced inlet water valve diagnosed on previous visit. It is now dispensing properly. Icemaker is also filling normally now. Job complete

Near Midland St, Wimberley, TX 78676
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on job to replace parts previously ordered. Replaced broken water tube. Tested connection and everything is working properly. No leaks detected at time of service. Complete

Near Olmos Rd, Seguin, TX 78155
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to install previously diagnosed ad ordered parts. Upon arrival, I tested voltage from the control to the lower cooling fan and at first got no voltage. I tested again and got 124V. Due to the intermittent readings and the F8E1 error code, I removed and replaced the lower oven control ad lower blower fan and retested. Unit operated as designed; however, the unit showed error code F6E4. Following the tech sheet, I removed and replaced the main ACU and retested ad unit is operating as designed with no error codes. I recommended to the customer to contact the Whirlpool Connect team- 866-333-4591 and connect the unit to WiFi to receive software updates. Job completed."

Near Ember Glen Dr, Austin, TX 78726
James C.

James C.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site and tested operation. Found fault for motor not running. Checked connector to motor and found to be loose. Also found insulating blanket missing from unit and instructed customer it is not covered under warranty as it came with unit upon installation. Secured back of connection and tested operation. Unit tests good. Job complete

Near Perryville Loop, Liberty Hill, TX 78642
Richard P.

Richard P.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to test unit, upon inspection we found the control console was being hindered by heat and moisture, called techline and they stated we need to order a moisture barrier, ordered correct part. Office to reschedule Sr# 7726972136; ordrng 1 W10745625 (gasket)"

Near Dripping Springs, TX
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL KGSS907SSS03 "Arrived on site to install previous diagnosed parts. Removed spark igniter harness and installed new. Found spark igniter sparking. Found no flame. Tested gas valve and found out of range. Removed failed valve, converted new valve to propane and installed. Tested opera down specter for gas leaks. All tested good, no gas leaks present."

Near Joshua Dr, Georgetown, TX 78633
Al R.

Al R.

DISHWASHER WHIRLPOOL KDTM804ESS2 Arrived to install previously ordered parts.Removed and replaced the panel and nameplate.Job complete

Near Wildberry Cir, Belton, TX 76513
Al R.

Al R.

DISHWASHER BOSCH SHE3AR72UC/22 Arrived to inspect dishwasher with no power.Verified complaint and noticed the power switch to the unit was OFF.I flipped the switch and unit powered up.All water lines were dry at the time of service

Near Ridgecrest Dr, Salado, TX 76571
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site for microwave not level . Found unit is snug to cabinets . Small gap on right side corner . Back mounting bracket looks to be slightly lower on right . Unit looks to be in good shape . Job complete .

Near Robert Browning St, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for damaged door found discoloring on bottom section of door. Installed a new fresh food door and nameplate checked door seal good

Near Guadalupe St, Austin, TX 78701
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived onsite for the dishwasher making noise and burning smell, upon inspection we found the water was off and a new element. Turned on water and tested, all functions work. Complete"

Near Tenon Cove, Austin, TX 78748
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Arrived on site refrigerator icemaker that was not working. Inspected unit and work area. Replaced unit in service diagnostics and tried to run a harvest. Unit would turn into a harvest but would not get back to the home position do unit read that the motor was turned off but the switch or motor had failed. Replaced ice maker and tested unit. Unit continued to do the same thing and say the switch or the motor was bad. I placed unit into an ice,alert water fill and the unit would not get past trying to move the motor to home position. Ice tray never moved. I tested the ice bin detection test and the test passed. Ordering the control, new ice maker, jumper wire, and front cover. ; ordrng 1 W10646076 (wire-jumpr) and 1 W10755479 (cntrl-elec) and 1 W10873791 (icemaker) and 1 W11126296 (cover-frnt)"

Near 4 Brothers Rd, West, TX 76691
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KGCC506RBL04 Arrived on site for cooktop back right burner not lighting. Inspected burner and found burner cap not setting correctly. Corrected burner cap and tested. Tested all other burners. All tested good.

Near Co Rd 189, Georgetown, TX 78626
James C.

James C.

WASHER MAYTAG MVWB835DW4 Arrived on site and tested operation. Found unit would not fill to stainless steel part of basket when set to normal and would barely reach when set to deep water. Verified no obstructions in pressure hose. Installed new control. Calibrated and tested cycles again. Found unit is now filling with proper amount of water for the cycles. Recommended customer use power wash or deep water wash with dark cloths to allow more water and agitation during cycle. Job complete

Near Charli Cir, Liberty Hill, TX 78642
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for no ice and loud noise. Ran diagnostics found loud noise from diffuser assembly,ice bin full dumped some ice,ran diagnostics,ice bucket switch passed,ran harvest ice dumped,ran fill test passed,ran thermistor test passed. Replaced defective diffuser assembly; used 1 W11164593 (DIFFUSER) from stock"

Near Sorin St, Austin, TX 78723
Clif L.

Clif L.

RANGE WHIRLPOOL WVW7336JS0 Arrived on site to diagnose a vent hood with a motor not running. Found debris caught in fan assembly. Removed debris and tested unit. Found all is working properly at this time.

Near Thunian Pass, Pflugerville, TX 78660
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WZF34X20DW01 "Arrived on site to diagnose a freezer that is not cooling properly. Tested unit and found refrigerant leak in evaporator. Due to contaminated sealed system compressor, evaporator, and filter dryer will need to be replaced to complete repairs. Office will need to set a return appointment for two hour job.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)"

Near Moorlynch Ave, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator intermittently making a hammer sound when dispensing water. Performed diagnostics mode and checked fault codes, found E-0 for no faults. Tested water dispenser, found higher pressure than normal but no hammer sound occurred durning service. Tested UI lights. Tighten freezer door handle. Spoke with customer on water pressure. All tested good, no water leaks detected."

Near River Chase Blvd, Georgetown, TX 78628
Clif L.

Clif L.

WASHER MAYTAG MVWB835DW3 Arrived on site to replace console for washer. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Moon Mist Dr, Bastrop, TX 78602
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for no cool in fresh food. Found evaporator incased in ice,defrosted fresh food evaporator replaced defective thermistor,secured thermistor to the correct location on copper end of suction line,installed a new fan scroll assembly. Ran diagnostics checked air flow good changed defrost setting to basic"

Near Chelsea Ln, Austin, TX 78704
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FW3 "Arrived on site for washer that would not spin. Inspected unit and work area. Last unit in service diagnostics and found an F8E1 (long fill) code. Customer stated that she would start to see it fill with water and would walk away. Once she came back she just noticed that all the lights were off and the clothes were still wet. Please do unit in service diagnostic auto test and found when using test for for a warm water fill that the water pressure was weak and took a long time to fill. After some time the unit filed to half way and was still continuing to fill. I shut off the unit and checked the pressure hose in the back.

Near S Norma Dr, Waco, TX 76705
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose a refrigerator that is making abnormal noise. Tested unit and found air diffuser still making more noise than normal even after temperature change. Replaced air diffuser and found all is now working properly. No leaks were found at time of service.

Near Schaefer Blvd, Bastrop, TX 78602
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BB2 Arrived on site to install control. Replaced control test unit and unit heating to 350 job complete.

Near Larrys Ln, Manchaca, TX 78652
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDB765FW0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced overlay both electrodes, and front two rollers. Tested unit and unit worked as designed. Call complete."

Near Smith St, Waco, TX 76705
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived to inspect unit with water in deli . Found water dripping from valve connection from filter housing will need valve and filter hosu8ng to repair ; ordrng 1 CNOTEOFFICERS and 1 W11043013 (valve) and 1 W11346622 (RES)

Near Rockport St, Georgetown, TX 78633
Scott  M.

Scott M.

DISHWASHER KITCHENAID KUDK03FTSS3 "Arrived on site for door flopping open . Found left link broken . Replaced both links .Nonwater leaks detected at time of service .job complete ."

Near Rosedale Ave, Austin, TX 78756
Jacob S.

Jacob S.

DRYER MAYTAG MEDX655DW1 Arrived onsite for unit not heating. Tested unit. Found that wiring harness had burned up at thermal fuse. Ordered part’s. Rescheduled with customer. .; ordrng 1 CNOTE (2HR) and 1 W10640711 (harns-wire) and 1 W10861225 (handle)

Near Fontenay Dr, Austin, TX 78744
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived onsite for the fitting leaking, per last tech we replaced the fitting under the freezer door, retested, no leaks detected. Complete"

Near Tree Duck Dr, Austin, TX 78748
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF550SAHB "Arrived on site ,replaced control board per previous tech diagnostics . Ran test all checked normal . Nonwater leaks detected at time of service . Job complete"

Near Philomena St, Austin, TX 78723
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to test unit for unit not draining. Test unit and found clogged drain hose. Cleared drain hose test unit and unit draining correctly job complete.

Near York Bridge Cir, Austin, TX 78749
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWX655DW0 "Arrived on site for washer that was making a loud sound and would not spin. Inspected unit and work area. Placed unit in service diagnostics and found F7 E5 (shifter fault) code. Tested unit in an auto test and shifter would not move to agitation and would not continue the auto test cycle.

Near County Rd 427, , TX 76655
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BB2 Arrived on site to test unit for oven not working. Test unit and found control board not responding. Replaced board and found glow ignitor not coming on. Replaced igniter test unit and oven heating correctly job complete

Near Barton Hills Dr, Austin, TX 78704
Kevin B.

Kevin B.

REFRIGERATOR FRIGIDAIRE LFSS2612TE "Arrived on site and found icemaker attempted to cycle and is stuck in position. Also found fill tube is frozen. Replaced ice maker and used steamer to remove ice in fill tube. No water leaks from connections at time of service, job complete"

Near Little Pool Rd, Buda, TX 78610
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site and site and found concerns springing form existing repair conditions and condensation. Repaired by adjusting parts already installed. Explained repair to customer and advised accordingly.

Near Brambling Rd, Pflugerville, TX 78660
Brandon C.

Brandon C.

WASHER LG WM5000HVA "Arrived on site to replace bellow and hose, after replacing both parts, unit tested good, no leaks at time of service.

Near Tempranillo Way, Austin, TX 78738
Richard P.

Richard P.

WASHER WHIRLPOOL CET9100GQ0 "Arrived onsite for the washer charging residents, upon inspection we found the washer had been set to the .50 after calling techline due to missing service key we reset and reprogrammed the washer to be free. Tested all function. No problems found. Complete"

Near Bonham Ranch Rd, Dripping Springs, TX 78620
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, using my jumper wire, I tested from points T-H on the ice maker in the FC section. It started to harvest, but stopped in the middle of testing. I removed and replaced the ice maker and cycled the power to the unit for approximately 30 seconds. Tested the IM and it is operating as designed. No water leaks observed during service, job completed."

Near Casitas Dr, Austin, TX 78717
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KFIV29PCMS03 Arrived on job to install parts previously ordered. Upon inspection we found that the gasket ordered was not in the box. It was a different gasket with the correct part number. Upon further inspection we found the original gasket on freezer was in good condition. However the the railings were not working correctly and need to be changed.J ; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket)

Near Signal Hill, Seguin, TX 78155
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on job for for refrigerator icemaker not producing ice. Call was dispatched incorrectly. Customer called Whirlpool service and a new dispatch is being created for this call. Refrigerator is in fact under warranty. Ran diagnostics and and found no error codes for icemaker maker. Harvest was completed but no ice was dumped. Failed water fill test. Tested both heaters and found no voltage being sent from control. Water fill tube is blocked with ice. Ordering parts. ; ordrng 1 W10760808 (heater) and 1 W11197489 (FASCIA HEATER) and 1 W11330971 (CONTROL ) and 1 WPW10675033 (cntrl-elec)

Near Mission Hill Run, New Braunfels, TX 78132
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDB765FW0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced overlay both electrodes, and front two rollers. Tested unit and unit worked as designed. Call complete."

Near Smith St, Waco, TX 76705
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC300ESS Arrived on site and found unit operating with failed damper. Replaced damper. All checks good. Unit is now operating as designed.

Near Albata Ave, Austin, TX 78757
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDB765FW0 Rag on site for dryer that would not start. Inspected unit and work area. The customer stated this was the first time it worked in Placed in in-service diagnostics and found an F2 E1 (stuck key) error code. Tested unit and found fuse blown. Replaced fuse and tested unit. Unit worked as designed.

Near Marketplace Dr, Waco, TX 76711
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFG525S0HV0 Arrived onsite for unit turning on on its own. Tested unit.

Near Hoeke Ln, Austin, TX 78744
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to replace pads. Customer said no leaks present replaced pads test unit and unit test good job complete

Near Belforte Ave, Lakeway, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MRT118FZEM00 "Arrived on site for customer complaint of unit not cooling in fresh food section, I found faulty evaporator fan motor. Ordering fan motor. ; ordrng 1 WP2315539 (motor-evap)"

Near World of Tennis Sq, Lakeway, TX 78738
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and found no incoming water. Found water is off at source and after correcting dishwasher will now complete a diagnostic cycle. No water leaks from connections at time of service, job complete"

Near Firethorn Dr, Buda, TX 78610
James C.

James C.

WASHER GE GFW450SPK0DG Arrived on site and inspected unit. Found bottom of door seal torn. Installed new door seal and tested operation. Unit tests good. Job complete.

Near Alamosa Creek Ln, Georgetown, TX 78633
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived to inspect unit with no touch response, removed and replaced console and tested good"

Near Star Ln, Houston, TX 77057
Robert J.

Robert J.

DISHWASHER MAYTAG MDB4949SHZ0 Arrived onsite to replace parts previously ordered. Replaced control board and tested. dishwasher is now draining. Everything working properly. No leaks detected at time of service. Complete.

Near Dacy Ln, Kyle, TX 78640
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site and tested operation. Found very loud vibrating sound coming from unit while compressor running. Found several lines touching causing the vibrations. Adjusted lines and place foam insulators back into correct locations. Tested operation and found vibration has stopped. Job complete

Near Liberty Hill, TX 78642
Kevin B.

Kevin B.

DRYER MAYTAG MEDX655DW1 Arrived on site and found timer is not moving and replaced it. Also found no airflow through lint trap when vent hose is connected. Recommended to customer that vent be cleaned by a service to the exterior of the home and dryer should not be used until this is done. Job complete

Near Calle Largo, Kyle, TX 78640
James C.

James C.

REFRIGERATOR WHIRLPOOL IX6HHEXDSM01 Arrived on site and tested operation. Found ice maker over filling and leaking. Installed new ice maker and tested. Unit tests good. Job complete

Near Big Bend Trail, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KBSN602ESS01 "arrived on site to inspect refrigerator door noises. Upon further inspection, the customer opened the left FC door and then closed it at which time I heard the spring make a popping noise. I found where the door switch cam was hanging on the door switch housing and causing the cam to jump and the spring to pop. I adjusted the switch bracket and retested and the door is closing as designed. Unit is operating as designed. No water leaks observed during service, job completed."

Near Roaring Fork, Leander, TX 78641
James C.

James C.

WASHER MAYTAG MVWB835DW4 "Arrived on site and tested operation. Found fault for shifter. Inspected and found outer ring of slider has come off and damaged the clutch and rotor. U it will need new slider, clutch and rotor to repair. ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10915701 (rotor)"

Near N Showhorse Dr, Liberty Hill, TX 78642
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Temperature in fresh food is 51 temperature in freezer is 45 took 1 picture of each. Ran test four and three way valve changes position and compressor is running. Will need to bring back all parts for a sealed system repair, no water leaks detected at time of service, job complete.; ordrng 1 8201786 (start device,combo) and 1 SEALEDSYSTEM and 1 W10832994 (compressor) and 1 W10836964 (pan-drip) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"

Near Hawthorne Loop, Driftwood, TX 78619
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site for customer complaint of unit leaking, found leak coming from pump and motor assembly, also found torn door gasket

Near Palacios Dr, Austin, TX 78749
Tyler B.

Tyler B.

DISHWASHER GE PDT750SSF2SS "Arrived to inspect unit not draing, removed unit and removed pump. Fund pump to be openable, opened and found corn in pump, removed and tested good"

Near Dove Hollow Trail, Georgetown, TX 78633
Richard P.

Richard P.

MICROWAVE KITCHENAID KOCE500ESS09 "Arrived on site to replace motor and back panel per last tech, tested for sounds during operation, secured new panel with permagum and tightened down all bolts to prevent vibration, found oven was sitting on four very tall plastic feet on a 1x2 board causing vibration as well, blower motor given was the wrong part, replaced dented panel, instructed customer to call installer to correct the feet. Complete"

Near Wellspring Dr, Bee Cave, TX 78738
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived onsite for icemaker leaking. Upon inspection we found that the icemaker had a crack in the tray. Replaced icemaker and tested. No leaks detected at time of service. Complete

Near Springtown Way, San Marcos, TX 78666
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived onsite for the refrigerator not cooling at all. The customer had the unit off. I checked pressures and my gauges showed 5 PSI. I checked for leaks and found the evaporator leaking. The unit had the old style aluminum evaporator. I recover the refrigerant and replaced the evaporator. I vacuumed the system and the unit held a 30 psi vacuum. I charged the unit with 5.3 ozs of R134A. I tested the unit. I found the suction side going into a vacuum and then I could hear it clear and I could hear a rush of refrigerant entering the evaporator. The unit then went into a vacuum and stayed there. I recovered the refrigerant again and vacuumed the system for an additional 30 minutes. I charged the system again and tested the unit. The unit is working as designed. I advised the customer to wait 24 hours before loading the unit. Call complete.

Near Wolverine Trail, Temple, TX 76502
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KFIS20XVMS8 "Arrived on site for customer complaint of unit not cooling in either section, found fans and compressor to be running, found sealed system leak and oily residue near compressor, quoted customer for sealed system repair of compressor, evaporator, and filter drier.

Near Ranch Rd 620 N, Austin, TX 78734
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site to diagnose a refrigerator that is not closing properly. Found hinge not adjusted properly. Reset hinge to proper position and tested unit. Found all is working properly at this time.

Near Andrew Jackson St, Manor, TX 78653
Wesley P.

Wesley P.

WASHER MAYTAG MHW6630HW0 Arrived onnsite and tested unit finding all operating as designed. Advised customer on findings and thoroughly reset and tested all typical failures. No parts needed. In the event of a repeat symptom return with airtrap and control

Near Tiddle Ln, Pflugerville, TX 78660
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFG320M0BS3 Arrived onsite to replace handle to unit. Found that 1 screw to handle was missing. Ordered part. Rescheduled with customer.; ordrng 1 98005521 (screw)

Near Kearsarge Dr, Austin, TX 78745
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is not draining. Found plug for dishwasher drain port in garbage disposal was not removed at time of installation. Removed plug and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Jackson Falls Way, Manor, TX 78653
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG97US6DS00 "arrived on site to inspect cooktop burner Ignitors. Upon further inspection, the customer advised that the Ignitors don’t always come on. I tested the burners and none of them arced. I opened the unit up and in the process a screw in the ack left orifice holder broke off. Once I had the top off, I found a bad spill that covered the middle orifice holder and had gotten on a few of the Ignitor harnesses ad into the spark module. I also found where liquid had gotten into the switch harness at the valve. I cleaned the spill and removed and replaced the spark module & switch assembly and am ordering the left rear orifice holder and screws (10). Tested unit and it is operating as designed. No,gas leaks detected during service. I scheduled return service for 01/30/20...CNOTE-LSO PER CUSTOMER REQUEST. ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10597166 (holder-orf) and 10 W10758282 (SCREW)s"

Near Bison Bend, Cedar Park, TX 78613
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site ,replaced dented dishwasher panel . No water leaks detected at time of service . Job complete ."

Near Selkirk Dr, Austin, TX 78754
David  Z.

David Z.

WASHER WHIRLPOOL WFW560CHW0 Arrived on site to install previously diagnosed parts. Installed new control and UI and retested unit. All is working as designed at this time. Call complete.

Near Domain Dr, Austin, TX 78758
David  Z.

David Z.

DRYER WHIRLPOOL WED560LHW1 Arrived on site to install previously ordered parts. Talked with leasing staff and they no longer have an open work order for this unit and all seems to be working as designed. Advised them on proper positioning of the vents and vent hoses that are known to rattle here to prevent issue from recurring. Call complete.

Near Domain Dr, Austin, TX 78758
Al R.

Al R.

DRYER WHIRLPOOL WED7500GC0 "Arrived to inspect door closing issues.Confirmed the complaint and removed and replaced the catch, strike and both springs.Reassembled and unit tested as designed without issues."

Near Thunder Creek Dr, Killeen, TX 76549
David  Z.

David Z.

DRYER WHIRLPOOL WED560LHW0 "Arrived on site to diagnose dryer making loud rattling noise. Examined unit and fight front right corner smashed in. Will need new base plate and side panel to correct alignment of unit to even proceed with a possible repair. Ordering W11215531 base, W11233548 panel, 4392067 repair kit. Also returning with seal kit and sound pads.; ordrng 1 4392067 (dryer repair kit) and 1 W11215531 (base) and 1 W11233548 (panel)"

Near Domain Dr, Austin, TX 78758
David  Z.

David Z.

DRYER WHIRLPOOL WED560LHW1 "Arrived on site to examine unit with F1E1 error code. On inspection of unit found the. Bottom left corner o f the cabinet crushed in, likely causing additional damaged on the inside. Panels will need be replaced, along with likely motor or control. Ordering w11215531 base, w11233548 panel, W11327191 control. Also need 2nd man for stacked unit.; ordrng 1 2MAN (2MAN) and 1 W11215531 (base) and 1 W11233548 (panel) and 1 W11327191 (cntrl-elec)"

Near Domain Dr, Austin, TX 78758
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived on site and replaced gasket and housing diagnosed by previous technician. Found dishwasher is leaning slightly forward and raised front feet to correct it. Ran a diagnostic cycle and did not see any leaking after replacement. Job complete

Near Summer Pointe, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Arrived on site for water leaking. Found fill tube not fully inserted to icemaker fill cup. Installed icemaker correctly to fill cup ran icemaker through a cycle water filled icemaker no leaks

Near Rocky Ridge Trail, Austin, TX 78737
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived onnsite for frozen fresh food Evap. Advised that unit should be defrosted to prepare for fan scroll replacement, signed waiver.

Near Madison Ave, Austin, TX 78757
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived onsite for right side door seal ripped. Tested unit. Found that seal was ripped Ordered correct seal. Rescheduled with customer ; ordrng 1 W10917312 (gasket-dor)

Near Manassas Dr, Austin, TX 78745
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived to inspect unit missing support ring, and not spinning, replaced it or and will need return with ring. ; 1 WPW10654906 (turntable supportw)"

Near Comal Ln, Georgetown, TX 78633
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived to inspect unit with fan speed error, found blow slow on high, replaced blowe and tested good"

Near Silent Oaks Dr, Georgetown, TX 78628
Al R.

Al R.

MICROWAVE KITCHENAID KOCE500ESS05 Called Whirlpool Tech line and spoke JOEL.Advised The customers complaint and was told this was normal operating sounds.No parts replaced on this date.SR#7726969756Customer feels the fan is louder than it Spoke with MASTER Technician at Kitchen and sound are normal.Job complete

Near County Rd 2060, Lampasas, TX 76550
Scott  M.

Scott M.

DISHWASHER BOSCH SHE53TF5UC/02 Arrived on site for leaking and not stopping draining cycle . Found customer had used dish soap in unit . Leaking was from suds and sensor kept trying to pump out suds .

Near Mahalo Ct, Bastrop, TX 78602
Tyler B.

Tyler B.

REFRIGERATOR KENMORE 106.5110211 "Arrived to inspect unit not cooling g found comp off and unit turned on, found thermostat faulty, replaced and tested good, ;

Near E 18th St, Georgetown, TX 78626
Lou S.

Lou S.

REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to install previously diagnosed and ordered parts. Due to the ice maker failure (E2), I removed and replaced the RC ice maker and tested. Also placed the left RC door lower shelf due to it getting cracked at previous service call. Unit is operating as designed. No water leaks observed during service, job completed."

Near Legend Hill Dr, Leander, TX 78641
Kevin B.

Kevin B.

ICE MACHINE KITCHENAID KUIC18NNTS4 "Arrived on site and inspected icemaker and found it is off, started icemaker and it began building a sheet of ice but found cutting grid is damaged and will need to be replaced. Requested that customer turn icemaker back on the morning of the next service date. ; ordrng 1 WP2313637 (grid-cuttr)"

Near Comal Springs, Canyon Lake, TX 78133
James C.

James C.

REFRIGERATOR KITCHENAID KSRG25FKSS05 Arrived on site and tested operation. Found ice maker has failed and is leaking water. Installed new ice maker and tested operation. Unit tests good. Job complete

Near Oak Meadow Dr, Georgetown, TX 78628
Robert J.

Robert J.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer not locking the door. Error code f5 e2. Ran diagnostics and found that the door lock is in fact not working and the F5 E2 error code is present. Replaced the door lock and tested washer. Error codes are now gone and the door is locking normally. No leaks detected at time of service. Complete.

Near Shady Hollow, New Braunfels, TX 78132
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of unit not cooling properly, I found open defrost sensor in diagnostic mode. Ordering defrost sensor, heater and control to ensure repair is done on next visit. ; ordrng 1 W11405276 (HARNESS) and 1 WP2323198 (heater)"

Near Travis Ln, Spicewood, TX 78669
Tyler B.

Tyler B.

FREEZER WHIRLPOOL WRS315SDHZ02 "Arrived to inspect unit with frozen water under fc drawer, and water leaking from water dispenser, found drain line clogged and was able to clear and get good flow. Found water line in doo has a crack casing water to drip in to dispenser tray, will need door to repair ; ordrng 1 CNOTE (OFFICE RS) and 1 LW11258444 (DOOR )"

Near Guernsey Cove, Hutto, TX 78634
Scott  M.

Scott M.

COOKTOP WHIRLPOOL WFG505M0BS3 "Arrived on site ,replaced dented cook top. Tested and found no other issues with range . No gas leaks detected at time of service . Job complete ."

Near Rimrock Ct, Bastrop, TX 78602
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for a faulty compressor ,removed defective compressor installed. A new compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Steiner Ranch Blvd, Austin, TX 78732
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for ice issues. Unable to remove ice bin due to ice formed around container,customer will need to defrost unit and call back into office once container is removed ; ordrng 1 W11185686 (CONTAINER )"

Near Guadalupe St, Austin, TX 78701
James C.

James C.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and tested operation. Found no sound from ui. Verified unit unmuted and volume at max. Installed new ui and tested. Unit tests good. Job complete

Near Liberty Hill, TX 78642
Jacob S.

Jacob S.

WASHER MAYTAG MHW6000AG0 Arrived onsite for unit not going into spin cycle. Tested unit. Was getting SUD error code. Checked drain motor. No issues with drain motor. Found that sensor switch bad.; ordrng 1 WPW10448876 (switch-wl)

Near Ruby Lake Dr, Kyle, TX 78640
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the pump and motor and tested the machine. The unit is working as designed and there were no water leaks at the time of service. Call complete.

Near Rita Bend Rd, Salado, TX 76571
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL GC3NHAXVY01 "Arrived on site to replace control board for refrigerator that shuts on and off by itself W10219463 control needed."

Near Lost Meadow Trail, The Hills, TX 78738
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite and found unit operating with cooling failure form ff Evap frozen again. Ordered defrost to prep for repair in event of repair scheduling. ; ordrng 1 W11188493 (EVAP COVER )

Near Windmill Ranch Ave, Pflugerville, TX 78660
Kevin B.

Kevin B.

COOKTOP ELECTROLUX EI36EC45KS2 "Arrived on site and disassembled cook top and did not find any failures, no burnt wires no black marks, no smells. Reassembled cooktop and it is heating normally. Could not find a reason for customers experience, job complete"

Near Coyote Ridge Dr, Spring Branch, TX 78070
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on site for frost building up in freezer . Found bottom of freezer door warped slightly . Also used sealant on some gaps in liner . Ordering fz door . Please call to set return . No water leaks detected at time of service . ; ordrng 1 LW10599399 (dor-fip BLK )

Near FM 20, Cedar Creek, TX 78612
Chase S.

Chase S.

VENTHOOD WHIRLPOOL UXT5236BDS01 "Arrived on site to check venthood for loud operation. Tested on all speeds and inspected the motor, blade and vent box. Fan is changing speeds properly and is balanced. No issues found with unit at this time. Job complete. ; (created new UIS, deleted prior attachment to UisID 157975)"

Near Vasquez Pl, Round Rock, TX 78665
Richard P.

Richard P.

OVEN WHIRLPOOL WOS51EC0HS00 "Arrived onsite for the oven time skipping, upon inspection we found that the customer had not connected to WiFi, instructed customer on connecting to whirlpool network and downloading new software update. Complete"

Near Blue Ridge Dr, Dripping Springs, TX 78620
James C.

James C.

REFRIGERATOR KITCHENAID KRFC400ESS00 Arrived on site and installed new slides. Reinstalled bins and tested operation. Unit tests good and the door is closing properly. Job complete

Near Coyote Trail, Georgetown, TX 78633
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL GSC25C4EYY01 Arrived onsite for ice maker not making ice. Tested unit. Found that ice maker was in a locked position. Rescheduled with customer

Near Dorn, Kyle, TX 78640
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived to inspect refrigerator cooling issues.Customer advised the unit had her butter soft the previous week and was up and running again.I determined it was a defective HV control, so I removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer satisfied Job complete"

Near Bunker Hill Dr, Temple, TX 76504
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived onsite for the refrigerator leaking. Upon inspection found no issues. Took evaporator cover off and inspected the drain and it’s all clear. Door seals look good and sealing properly. Refrigerator is cooling good. No issues found at this time. Complete

Near Ranch Rd 12, San Marcos, TX 78666
Leonardo C.

Leonardo C.

UNKNOWN UNKNOWN 1.23E+12

Near I-35, Kyle, TX 78640
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for unresponsive power button. Reset and was able to gain full functionality. Advised that in event of repeat failure UI should be replaced.

Near W 5th St, Austin, TX 78703
Lou S.

Lou S.

VENTHOOD KITCHENAID KVUB600DSS3 "arrived on site to inspect venthood fan speeds. Upon further inspection, I tested the fan and found that it doesn’t operate in all speeds. I removed the main control cover and found where the UI connector connects to the main control was not completely secured. Secured the connector and retested and the unit is operating as designed. Contacted the customer/builder by phone to advise. Job completed."

Near Stinnett Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site to test unit, upon arrival we found the control panel not responding, the control panel was dirty, we cleaned he panel and retested, no problems. Complete"

Near Daniel Boone Dr, Austin, TX 78737
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 Arrived on site for refrigerator that was making a noise when you open the refrigerator. Expected unit and work area. Found interior rattling when evaporator fan was running. Added sound pads to dull sound. Customer happy with repair. Call complete.

Near Hickory Rd, Temple, TX 76502
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for customer complaint of unit not cooling properly in fresh food section and evaporator covered in ice. Called techline, tested thermistor, tested good, tested damper, damper failed, and drip pan bowed, they instructed me to replace evap cover, drip pan, and damper assembly. SR# 7726964741; ordrng 1 W10248595 (control) and 1 W10501260 (cover-evap) and 1 W10525237 (pan-drip)"

Near Ranch Rd 1, Stonewall, TX 78671
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onnsite and found unit operating as designed after replacement of UI electronics. All checks good.

Near Ashland Cir, Austin, TX 78723

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