Near Killeen, TX 76542
Tyler
Job Details:
12/15/2020
REFRIGERATOR WHIRLPOOL ER2CHMXPB04
Arrived on site for refrigerator that would randomly shut off and defrost according to the customer sometimes every couple days and sometimes every couple weeks. Upon arRival I found that the evaporator fan motor compressor and condenser fan motor was not running at all. Check to ensure that the fridge is receiving the proper 120 V to the thermostat and defrost timer and thatÂ’s when I found out the defrost timer is stuck in place and not advancing back to the cooling cycle. Then replace the defrost timer and we tested the unit and verified that the unit kicked out immediately upon installation of the new part and the unit is not functioning as designed and only 24 hours to stabilize the temperatures. Call complete
Near Belton, TX 76513
Wesley
Job Details:
12/15/2020
WASHER WHIRLPOOL WTW8500DC5
Arrived onsite and replaced control ui and latch to repair unresponsive issue. Unit is now operating as designed. Advised customer on repair. All checks good.
Near Killeen, TX 76543
Tyler
Job Details:
12/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV03
Arrived on site for icemaker not dispensing ice properly according to the customer upon arrival. Upon arrival customer stated that they were having trouble getting the ice to the spins and couldnÂ’t get the ice bucket out of its mounting position to verify whether or not there was ice in the bucket but they also said the water is Dispenser had worked great since their initial complaint. Customer also stated that since they had replace the water filter around the same time as when they notice the ice bucket was having an issue and not wanting to remove itself and they noticed that a lot of the items in the fresh food compartment were starting to freeze over such as carrots and other items. I was able to eventually get the ice bucket out of its mounted position and found some of the ice in the bucket was melted together causing it to jam up and get stuck and after clearing out the melted ice I was able to RitaÂ’s and verify that the dispenser is working
Near Woodway, TX 76712
Jonathan M
Job Details:
12/15/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Arrived on site for a dishwasher that wonÂ’t heat properly. Inspected unit and work area. Placed unit and service diagnostics and found no storage area codes. Customer advised that he does think the unit does he to some retrospect but it doesnÂ’t dry his dishes. Ran unit through an auto test and found unit working as designed. I noticed the customer was not using rinsing and advised him of that. I also advised him of the energy efficiency ratings would not allow the heater to remain on like the older style dishwashers do. I advised him how to get his best dry out of the machine. Went over user care guide and unit is working as designed. Call complete.
Near Harker Heights, TX 76548
Tyler
Job Details:
12/15/2020
REFRIGERATOR KITCHENAID KRFC704FSS00
"On site for refrigerator not cooling properly in the fresh food department. Upon arrival I found that the fresh food evaporator coil had a major defrost issue not allowing proper airflow. IÂ’ll double check on service matters and found that the unit had an S code number to help provide the customer with parts and labor coverage of the evaporator cover as well as main control the back that related to the defrost issue. After replacing both needed evaporator cover and main control in the unit and after reassembling and testing the unit I was able to verify with the customer that the unit will need 24 hours to recall but will start functioning at that point and that it can take up to four days for the icemaker to fully fill the bin up.
Near Killeen, TX 76542
Al
Job Details:
12/15/2020
DRYER WHIRLPOOL LEQ8611LW0
Arrived to inspect dryer not heating.Confirmed the complaint and found the element was defective.R&R it and unit tested as designed.Customer satisfied Job completed
Near Killeen, TX 76542
Tyler
Job Details:
12/15/2020
MICROWAVE GE JVM1640CJ03
Arrived on site for microwave making a loud rumbling noise.Upon arrival I put a cup of water in the unit and ran a quick minute test and found immediately that the fan motor located right behind the main control on the right side of the unit has bad internal bearings within it. The silver arm that comes out of the motor that the fan blade attaches to is actually starting to wobble inside the motor internally which in turn is causing the fan blade to wobble as it spins and knocks it against the inner portions of the microwave cavity where itÂ’s mounted. The separate Circulation fan motor in the back of the unit as well as all other hardware in the unit were functioning as designed with no odd noises or irregularities. Part number to the part needed is WB26X10164; saved tckt
Near Austin, TX 78738
Brandon
Job Details:
12/15/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02
"Arrived on site to replace ice container and shaft, after replacing, ice was able to dispense. Tested good."
Near Waco, TX 76706
Jonathan M
Job Details:
12/15/2020
RANGE WHIRLPOOL WFG550S0HZ1
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Tested voltage going from the main control to the spark module. Found proper voltage but unit not itÂ’s allowing gas into the chamber. Replaced spark module and tested unit. Unit began working as designed. Noticed customer had a gas leak from their inlet gas hose. Advise them to replace the gas hose prior to use due to safety concerns. Call complete.
Near Briarcliff, TX 78669
Robert
Job Details:
12/15/2020
REFRIGERATOR FRIGIDAIRE FGHD2368TF3
Arrived on job to replace previously diagnosed. After replacement test operation water working and door closing properly. No leaks detected at time of service
Near New Braunfels, TX 78132
Noah D
Job Details:
12/15/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
"Arrived on site to inspect fridge for not illuminating cab, upon inspection found the lower freezer light out, replaced module and all lights returned. Fixed issue with water spout. Complete"
Near Canyon Lake, TX 78132
Noah D
Job Details:
12/15/2020
WASHER WHIRLPOOL WFW6620HC0
"Arrived on site to inspect washer for squeaking, upon inspection found the dampers cracked, replaced all dampers and tested for functions. No problems found during spin. Complete"
Near Austin, TX 78703
Leonardo
Job Details:
12/15/2020
MICROWAVE JENN-AIR JMV8208BAS
Arrived on site to test unit for fan running when door close. Test unit and found opened switched. Replaced switched test unit and unit test good job complete.
Near New Braunfels, TX 78132
Noah D
Job Details:
12/15/2020
WASHER WHIRLPOOL MVW7232HW0
Arrived on site to inspect washer for not starting. Ordering correct parts. Office to reschedule ; ordrng 1 W11130429 (FASCIA)
Near Austin, TX 78723
Matthew
Job Details:
12/14/2020
WASHER WHIRLPOOL WTW7000DW2
"Arrived onsite for washer taking to long to fill. Ran auto test 51 and valve did not energize. Test failed. Replaced housing, tested unit and unit is functioning properly. No leaks present at this time. Job complete."
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
12/14/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05
"Arrived on site to install previous diagnosed part. Removed failed evaporator fan and housing. Installed new and assembled unit. Tested operation, all tested good. No water leaks detected."
Near Hillsboro, TX 76645
Jonathan M
Job Details:
12/14/2020
WASHER WHIRLPOOL WFW95HEDU
Arrived on site for a washer that is not spinning out clothes properly and is leaving clothes wet at the end of the cycle. Inspected unit and work area. Customer advised that this unit is not leaving clothes wet at the end of every cycle but they are at the end of their warranty and wanted to make sure it was functioning correctly. She said it happens Placed unit in service diagnostics and found no stored error codes. Placed unit in an auto test and found unit to be working as designed. Had customer run a quick wash cycle and ran through the quick wash cycle fully. Unit ran as designed. Call complete.
Near The Hills, TX 78738
Brandon
Job Details:
12/14/2020
DRYER WHIRLPOOL WED6620HC1
"Arrived on site for customer complaint of unit not starting, found fai.ed latch, I replaced latch, unit tested good."
Near Austin, TX 78759
Wesley
Job Details:
12/14/2020
DISHWASHER JENN-AIR JDB8200AWS3
Arrived onsite and found unit not mounted. Found right upper track bearing strip broken. Found lower rollers breaking. Ordering track and rollers and mounting brackets to repair. ; ordrng 2 W10195416V (dish rack wheel)s and 2 WP8269145 (brckt-mtg)s
Near Austin, TX 78758
Scott
Job Details:
12/14/2020
DRYER WHIRLPOOL WED7120HW0
Arrived on site for display dead . Found screen just lighted up grey . Replaced UI console . All checked norma. No lint build up found at time of service . Job complete .
Near Austin, TX 78748
Jacob
Job Details:
12/14/2020
WASHER WHIRLPOOL WTW7000DW4
Arrived onsite to replace part. Replaced valve. Valve was working. Had issue with control. Plugged in new control but the new control for some reason was working to the unit. Put old control back in. Unit was working. Did diagnostic test 2 times. Unit is working as designed. No leaks at this time. Job complete
Near Austin, TX 78748
Leonardo
Job Details:
12/14/2020
RANGE WHIRLPOOL WFE320M0ES2
Arrived on site to test unit for not heating. Test unit and found element wire has come loose. Secured connection test unit and unit test good job complete.
Near Austin, TX 78759
Wesley
Job Details:
12/14/2020
DISHWASHER WHIRLPOOL KUDS35FXSS5
Arrived onsite and repaired broken upper rack adjusters with replacement kit.
Near Kingsbury, TX 78638
Robert
Job Details:
12/14/2020
DRYER WHIRLPOOL MEDX655DW1
Arrived on job to replace previously diagnosed parts. After replacement test operation dryer heating no
Near Austin, TX 78734
Luis
Job Details:
12/14/2020
REFRIGERATOR KITCHENAID KRSC703HPS00
"Arrived on site for noise complaint. Removed drawers found evaporator in cases in ice diagnosed unit not running through a defrost cycle in fresh food section. Defrosted evaporator,replaced defrost thermistor and fan assembly,ran diagnostics changed defrost setting to basic,secured thermistor to correct location on suction line."
Near Austin, TX 78701
Scott
Job Details:
12/14/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Arrived on site for no cool fridge . Compressor not running but extremely hot ,no frost .. Ran diagnostics . All fans working . Put start relay on from truck stock , compressor kicked on for a few mins then shut off . Amps were high on . Ordering sealed system , Compressor evaporator UV dryer, service port, control. Weight 3 hrs . Call to set return .; ordrng 1 SERVICEPORT and 1 UVDRYER and 1 W11043763 (CONTROL) and 1 W11209866 (COMPRESSOR ) and 1 WEIGHT3HRS and 1 WPW10313899 (EVAP)"
Near Georgetown, TX 78633
Jonathan S
Job Details:
12/14/2020
WASHER MAYTAG MVWB725BW0
"Arrived on site for washer sounding like rocks in spin cycle. Inspected unit and work area. Performed diagnostics mode and monitored test cycle. Inspected bearing and found failed bearing, due to major oil leak. Ran spin cycle to confirm failure. Will need bearing kit.
Near Briarcliff, TX 78669
Brandon
Job Details:
12/14/2020
OVEN WHIRLPOOL WOS51EC0HS01
"Arrived on site to replace failed UI console, after replacing, unit tested good."
Near Round Rock, TX 78664
Jimmy J.
Job Details:
12/14/2020
DRYER AMANA NED5800HW0
"Arrived on site for dryer noise/ gasket came off/ not drying. Visibly Failed, Broken or Missing Parts - PRE-ID Door SealFound glass seal was coming off. Removed door and reinstalled glass seal. Customer stated the dryer IÂ’ll sometimes make a very loud noise while in operation but was not present while I ran the dryer. I removed the top panel to inspect the dryer for anything that looked out of the ordinary. Everything was operating as designed. The dryer was off balance so I lowered the left front leg. Dryer is now balanced.
Near Georgetown, TX 78626
Justin
Job Details:
12/14/2020
DRYER MAYTAG MEDX655DW0
Arrived on site for a dryer taking to long to dry. Ran vent test on unit and found unit not getting proper airflow causing longer dry times. Found unit to be working as designed and ventilation outside of unit needs cleaning. Advised customer and office of findings. Call complete.
Near Austin, TX 78702
Wesley
Job Details:
12/14/2020
MICROWAVE WHIRLPOOL WMC50522HZ1
Arrived on site and swapped out microwave. Took pic of new model and serial.
Near Waco, TX 76710
Jonathan M
Job Details:
12/14/2020
WASHER MAYTAG MVWC565FW2
Arrived on site for a washing machine that wouldnÂ’t fill with water. Inspected unit and work area. Customer advised that the unit doesnÂ’t feel with enough water and that the unit is filling an inch below her clothing line. Inspected unit and advise customer that this was normal operation. I advised to use the deep water wash for loads she wants excess water with. However noticed customer feeling unit completely full with clothes. Advise the customer that she is overfilling her unit and that could be a potential problem with her water level. Whenever user care guide and tested unit. Unit is working as designed. Call complete.
Near Lampasas, TX 76550
Al
Job Details:
12/14/2020
RANGE WHIRLPOOL WFE550S0HZ1
Arrived to inspect range not heating in the oven. Found the top burners all work.Discovered the black L1 wires were burnt at the block terminal.I repaired the charred wires and unit now works properly.Job completed Customer satisfied.
Near Leander, TX 78641
Chase
Job Details:
12/14/2020
MICROWAVE WHIRLPOOL WMC50522HZ2
Arrived on site and removed existing microwave. Installed new microwave and tested all functions. Job complete
Near Austin, TX 78730
Luis
Job Details:
12/14/2020
ICE MACHINE KITCHENAID KUIC18PNTS2
"Arrived on site for no ice. Found weak water flow to reservoir,pulled unit out found kink in line,removed kink,tested water flow better still weak diagnosed a defective smart valve,replaced smart valve ran diagnostics good water flow.
Near Austin, TX 78737
Leonardo
Job Details:
12/14/2020
OVEN WHIRLPOOL WOS51EC0HS01
Arrived on site to test unit for oven not turning on and staying on. Test unit and found bad sensor. Replaced sensor test unit and unit test good job complete.
Near Georgetown, TX 78633
Lou
Job Details:
12/14/2020
REFRIGERATOR WHIRLPOOL WRS571CIHV01
"Arrived on site to inspect refrigerator noises. Upon further inspection, I placed the unit in diagnostics and tested the damper on test #3. When the damper began to open/close it was making a rattling noise. I removed and replaced the damper and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78737
Leonardo
Job Details:
12/14/2020
COOKTOP WHIRLPOOL WCG97US6HS00
Arrived on site to test unit for RF burner and center burner not burning correctly. Test unit and found RF burner had wrong orifice installed it had a -75 when it needs a -97. Center burner inner orifice had a -89 when it needs a -85. Replaced orifice test unit and unit test good job complete.
Near New Braunfels, TX 78132
Richard
Job Details:
12/14/2020
RANGE WHIRLPOOL WFE320M0ES2
Arrived onsite for the oven not baking. During testing found that the bake element is not working during the bake cycle. The broil element is barely turning on during the broil cycle. Bake and broil elements checked good. Voltage is good. Replaced fuse. Will need to replace the control board and temp sensor. Ordering parts and office to schedule ; ordrng 1 W11122560 (Control board) and 1 WPW10181986 (Sensor)
Near Leander, TX 78641
Justin
Job Details:
12/14/2020
RANGE WHIRLPOOL WFG320M0BS3
Arrived on site to install previously diagnosed parts. Gained access to control and replaced. Tested unit several times and oven began heating. Unit working as designed. Call complete.
Near Georgetown, TX 78633
Jonathan S
Job Details:
12/14/2020
REFRIGERATOR MAYTAG KRFC604FSS00
"Arrived on site for refrigerator making hamming sound when dispensing water and not making ice. Performed diagnostics mode and tested ice maker operation and found jammed in downward position. Found high pressure to unit. Turned water down at valve and found noise no longer occurs. Will need to replace ice to repair. REM failed ice maker and installed new. Monitored operation. All tested good, no water leaks detected. Paid in full on credit card."
Near Leander, TX 78641
Cliff
Job Details:
12/14/2020
REFRIGERATOR FRIGIDAIRE LFHG2251TF
Arrived on site to diagnose a refrigerator with a drawer that will not close. Found left side pantry slider has separated. Repaired slider and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78130
Richard
Job Details:
12/14/2020
RANGE KITCHENAID KFED500ESS03
Arrived onsite for the oven liner chipping. During inspection found that the upper oven liner is chipping.
Near Manor, TX 78653
Matthew
Job Details:
12/14/2020
OVEN WHIRLPOOL WFG515S0ES1
"Arrived onsite for range error codes F2E0 shorted key. Ran diagnostics and code was confirmed. Need to replace control board
Near New Braunfels, TX 78130
Richard
Job Details:
12/14/2020
DRYER MAYTAG MEDC465HW0
Arrived onsite for the for the dryer not turning off when you open the door. During testing found that the door switch is bad. Replaced door switch and dryer tested good and is heating good. Complete
Near Moody, TX 76557
Tyler
Job Details:
12/14/2020
DRYER MAYTAG MEDC215EW0
Arrived on site to install previously diagnosed door switch. After installing the switch I was able to retest and verify that the unit is functioning as designed when the door shut. Call complete
Near Austin, TX 78704
Luis
Job Details:
12/14/2020
ICE MACHINE KITCHENAID KUIX305ESS2
"Arrived on site for ice issues. Ran diagnostics reservoir drain pump not powering on good voltage to pump,found water draining slowly ordering drain pump due to pump not powering on. ; ordrng 1 WPW10489125 (Reservoir drain pump)"
Near Liberty Hill, TX 78642
Lou
Job Details:
12/14/2020
REFRIGERATOR MAYTAG MFI2568AES
"Arrived on site to install previously diagnosed and ordered parts. Due to the compressor failure, I removed and replaced the compressor, access valve, start device, discharge tube, drier and vacuumed the system. Installed 134a refrigerant and tested system/unit. Unit is operating as designed. Unit not connected to water source; therefore, no leaks. Job completed."
Near Leander, TX 78641
Chase
Job Details:
12/14/2020
MICROWAVE WHIRLPOOL WMC30516HZ0
Arrived on site and removed existing microwave. Installed new mICROwave and tested all keypad and door functions. Job complete
Near Cedar Park, TX 78613
Justin
Job Details:
12/14/2020
WASHER MAYTAG MVW7232HW0
Arrived on site for washing machine for no fill. I put unit into diagnostics mode and found stored error codes F0E5 & F0E9. Advised customer on user care guide for off balance load. I then put unit into a test cycle and found water pump not kicking on. Checked ohms for pump at control and found 5 ohms which is out of range. Checked ohms at pump and found they were also out of range. Replaced pump and tested unit. Unit working as designed.
Near Austin, TX 78748
Kevin
Job Details:
12/14/2020
DISHWASHER KITCHENAID KUDS03FTSS2
"Arrived on site and set dishwasher into a diagnostic cycle and its filled with water, wash motor is operating properly, it drained at the end of the test cycle and heating element is operating properly. Replaced dispenser no water leaks at time of service, job complete"
Near Pflugerville, TX 78660
David S
Job Details:
12/14/2020
COOKTOP JENN-AIR JEC3430HS00
Arrived on site to install previous diagnosed parts. I removed the lose bezels and light lens. I replaced 3 with new. I tested the unit and the lights now come on. Job complete.
Near Canyon Lake, TX 78132
Richard
Job Details:
12/14/2020
RANGE KITCHENAID KFDC558JSS00
Arrived onsite for the oven cooktop RR burner not working properly. Oven not working properly. During testing found that both ovens are working good. RR burner has an broken orifice stuck inside the holder. Will need to replaced the holder and orifice. This is a propane gas setup. Ordering parts and office to schedule ; ordrng 1 W11502161 (Conversion kit) and 1 W11319743 (Holder)
Near Austin, TX 78738
Leonardo
Job Details:
12/14/2020
OVEN GE JT5000SF2SS
Arrived on site to test unit for fan error.Test unit and unit heated to 350 with out error code job complete.
Near Lakeway, TX 78734
Brandon
Job Details:
12/14/2020
WASHER MAYTAG MHW5400DW0
"Arrived on site for customer complaint of unit giving error code and leaking. Unit is stacked, found water leaking into tub when unit is not in use, and found water leaking onto floor. Ordering valve, bellow, and pressure switch. ; ordrng 1 W11106747 (Bellow) and 1 Cnote (2 techs office to reschedule)"
Near Austin, TX 78704
Leonardo
Job Details:
12/14/2020
DISHWASHER WHIRLPOOL KDTE234GPS0
Arrived on site to test unit for handle not staying on. Test unit and found broken stud. Replaced studs test unit and unit test good job competent
Near Austin, TX 78735
Kevin
Job Details:
12/14/2020
WASHER WHIRLPOOL WFW6620HW0
"Arrived on site and inspected washer I found a water trail leading down left-hand side from dispenser. Per service pointer W11481731 I new dispenser will be needed, will also bring back Bellow.; ordrng 1 W11465532 (Dispenser drawer) and 1 W11314648 (Bellow)"
Near Round Rock, TX 78665
David S
Job Details:
12/14/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB05
Arrived on site for led lights being out in the fridge. I inspected the unit and work area. I found the fresh food lights dim and the freezer light completely out. I am ordering the freezer light to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 W10515057 (light board)
Near , TX 78737
Kevin
Job Details:
12/14/2020
DRYER WHIRLPOOL MED8630HC
"Arrived on site I inspected dryer and found LED display is blank. Unplug the dryer and waited one minute and after reconnecting to power LED display is working again. Customer is also experiencing long dry times and used airflow meter and found it is restricted. Took pictures. No further repair is required at this time, job complete."
Near Briarcliff, TX 78738
Brandon
Job Details:
12/14/2020
VENTHOOD WHIRLPOOL UXT5536AAS3
"Arrived on site for customer complaint of light not working, found failed light bulb, ordering light. ; ordrng 1 WPW10562734 (Light) and 1 Cnote (Office to reschedule)"
Near Austin, TX 78744
Leonardo
Job Details:
12/14/2020
RANGE WHIRLPOOL WGG745S0FS02
Arrived on site to test unit for broken grate. Found left grate broke. Replaced grates test unit and unit test good job complete.
Near Salado, TX 76571
Tyler
Job Details:
12/14/2020
REFRIGERATOR JENN-AIR JFC2290REP00
ArRived on site for icemaker not making ice after a previously replaced water inlet valve. Bon arrival I found that the power connection to the icemaker had come loose and wasnÂ’t properly connected on the first trip after reconnecting and making sure that the harness was fastened tightly to its mounted position as able to retest the icemaker and verify that water was getting to the unit and it was harvesting as designed. Call complete
Near Austin, TX 78745
Leonardo
Job Details:
12/14/2020
DISPOSAL WHIRLPOOL 333-1A
Arrived on site to test unit for unit leaking. Test unit and found bad disposal. Replaced disposal test unit and unit test good job complete.
Near Austin, TX 78757
Wesley
Job Details:
12/14/2020
DRYER GE DRSR483ED2WW
Arrived onsite and found upper bearing kit will be needed due to crumbling plastic and missing worn glides. Ordering kit. ; ordrng 1 WE49X20697 (dryer bearing repair)
Near Cedar Park, TX 78613
David Z
Job Details:
12/14/2020
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived on site to diagnose dishwasher that is not drying dishes and not fully dissolving soap. On arrival spoke with homeowner who said they usually run it before bed. They also see some soap residue on the floor under the door. Ran unit and verified all items are properly functioning. Advised the customer they need to run their hot water before starting unit to make sure it fills with hot water. Not running water before starting unit will lead to cold fills, which will not dry or dissolve soap. Customer is also running Kirkland brand soap, which can be very sudsy and go over the floor pan causing their leak. Customer is also not using rinse aid. Advised using rinse aid and a different brand of soap. House is equipped with a water softener, which can also cause minor issues with suds and soap pods. Recommended trying the hot water / high temp options / rinse aid usages, and changing to a different soap brand. This should fully resolve all issues, and
Near Lockhart, TX 78644
Robert
Job Details:
12/14/2020
WASHER MAYTAG MVWC425BW1
"Arrived on job for complaints of leaks. Ran diagnostics and found error code for basket and motor not reaching full speed. Lid latch locks and would not unlock properly. Found the seal on gearcase cause of leaks. Ordered gearcase, washplate, motor, latch, pulley and actuator. Will need authorization to complete.; ordrng 1 W10404050 (lid lock) and 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W11454372 (GEARCASE ) and 1 W11481722 (ACTUATOR) and 1 WPW10553968 (washplate)"
Near Austin, TX 78739
Leonardo
Job Details:
12/14/2020
OVEN WHIRLPOOL WOS51EC0HS01
Arrived on site to install new console. Installed new console test unit and unit test good complete
Near Buda, TX 78610
Jacob
Job Details:
12/14/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB01
"Arrived onsite for unit over freezing food in the refrigerator and ice maker arm staying up. Upon inspection found that the diffuser was stuck open, also went ahead and ordered a new ice maker. ; ordrng 1 W11203272 (contrl-box) and 1 W11380595 (DIFFUSER ) and 1 WPW10300022 (icemaker)"
Near Harker Heights, TX 76548
Tyler
Job Details:
12/14/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Near Canyon Lake, TX 78130
Richard
Job Details:
12/14/2020
WASHER WHIRLPOOL WTW4855HW1
Arrived onsite for the washer not working. During testing found that the drain pump is just humming. Tried to put washer into diagnostics and it would not go into diagnostics. Tried to run a cycle and it did not work no lights came on. Looked at control board and the led light is on so disconnected the drain pump to see if it would change the status on the control board. It did not resolve the issue. Drain pump and control board will need to be replace. Ordering control board and office to schedule. ; ordrng 1 W11498190 (Control board)
Near Kyle, TX 78640
Jacob
Job Details:
12/14/2020
DRYER GE DBXR463ED1WW
Arrived onsite to replace parts ordered. Replaced all parts. Tested unit. Unit test good. No issues at this time. Job complete
Near Leander, TX 78641
Lou
Job Details:
12/14/2020
ICE MACHINE KITCHENAID KUIX505ESS1
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not cooling and the sealed system repair ordered, I removed and replaced the compressor, drier, access valve, and evaporator and vacuumed the system. Added 134a refrigerant and found pressures good. Test3d the unit and it is operating as designed. No water leaks observed during service.
Near Buda, TX 78610
Jacob
Job Details:
12/14/2020
REFRIGERATOR GE GSE25ESHBSS
"Arrived onsite for unit not dispensing water or not making any ice. Tested unit. Upon further inspection, found that the water valve needed to be replaced.
Near Georgetown, TX 78633
Lou
Job Details:
12/14/2020
REFRIGERATOR WHIRLPOOL ED5FHGXKQ03
"Arrived on site to inspect refrigerator ice maker leaking water. Upon further inspection, I found the ice maker not secured in the cabinet and unplugged. I found ice filled in the fill tube. Removed the ice with my steamer and reinstalled the ice maker and tested. The IM harvested and when it called for water and stopped filling, water continued to flow at a slow fill. I removed and replaced the valve and retested the unit. Unit is operating as designed. Customer requested that the water dispenser not be functional. I left the dispenser connection at the valve unplugged per customer request. No water leaks observed during service, job completed."
Near Austin, TX 78734
Brandon
Job Details:
12/14/2020
OVEN WHIRLPOOL WFE320M0ES2
"Arrived on site for customer complaint of unit not heating and light not coming on, found failed control, I replaced control, unit tested good."
Near Red Rock, TX 78662
Robert
Job Details:
12/14/2020
WASHER MAYTAG MVWX655DW1
Arrived on job for complaints of wire hanging out. Found harness to latch cut and hanging loose. Will need to replace latch. ; ordrng 1 W11307244 (latch)
Near Jarrell, TX 76537
Cliff
Job Details:
12/14/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Arrived on site to replace fill line heater for refrigerator. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78732
Brandon
Job Details:
12/14/2020
DISHWASHER WHIRLPOOL KDTM504EPA0
"Arrived on site to replace sump assembly, found new sump was not the correct part. Ordering sump. ; ordrng 1 W10861526 (Sump assembly)"
Near The Hills, TX 78738
Brandon
Job Details:
12/14/2020
ICE MACHINE KITCHENAID KUIC18PNZS0
"Arrived on site for customer complaint of small ice, found leak in filter housing as well as failed valve. Ordering parts. ; ordrng 1 W11266112 (Filter housing)"
Near Georgetown, TX 78626
Lou
Job Details:
12/14/2020
REFRIGERATOR KITCHENAID KRBR109ESS01
Near Austin, TX 78746
Kevin
Job Details:
12/14/2020
DRYER WHIRLPOOL WED9200SQ1
"Arrived on site and inspected dryer and found heating element has failed. Replaced element and dryer is now operating normally. Sent one picture of element heating to KB/AHS, job complete"
Near Austin, TX 78705
Wesley
Job Details:
12/14/2020
OVEN WHIRLPOOL WFE515S0JS0
Arrived onsite and found spring hinge will be needed to repair as bearing has slipped. Ordering hinge. ; ordrng 1 WPW10299224 (hinge-door)
Near Austin, TX 78747
Leonardo
Job Details:
12/14/2020
DISHWASHER WHIRLPOOL WDF520PADW7
Arrived on site to test unit for not washing. Test unit and found unit not filling with water. Found bad fill valve replaced valve test unit and unit test good job complete.
Near Buda, TX 78610
Leonardo
Job Details:
12/14/2020
RANGE WHIRLPOOL WFG550S0HZ1
Arrived on site to replace control sensor and module for oven. Replaced parts test unit and unit test good at this time job complete.
Near Round Rock, TX 78681
Lou
Job Details:
12/14/2020
DRYER WHIRLPOOL WED8500DC3
"Arrived on site to inspect dryer not drying. Upon further inspection, I tested the unit and itÂ’s getting warm but not hot. When I began to disassemble the unit to inspect the element, I found a large amount of lint debris inside the unit. I recommended that the customer schedule someone to come out and check the vents. I found the element burnt and the metal plate badly warped. I replaced the element and removed the lint from the unit and reassembled the unit. Tested the unit and it is operating as designed. No lint observed at the end of service, job completed."
Near Georgetown, TX 78628
Jonathan S
Job Details:
12/14/2020
WASHER MAYTAG MHW5630HC1
Arrived on site for washer making banging noises. Performed diagnostics mode and ran automatic test cycle. Went to remove top and found falling off of pedestal. Found unit not mounted to pedestal. Informed customer unit haves to be mounted. Test operation tested good.
Near Georgetown, TX 78628
Lou
Job Details:
12/14/2020
ICE MACHINE KITCHENAID KUIS18PNTB0
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the unit on and no water in the reservoir. Tested unit in diagnostics and could hear the inlet valve come on but still no water. The recirculating pump and the drain pump were not operating. Poured some water into the tub to test the external drain pump and itÂ’s operating as designed. Also found that the connections to the harness were badly corroded. The recirculating pump had cracked and water was spraying out of it causing the water to freeze on the connections and short/corrode them. Also, the drain pump was cracked as well. main harness, drain pump, recirculating pump assembly I am ordering the drain pump, main harness, CNOTE-LSO PER CUSTOMER REQUEST & CNOTE-2 HR JOB. Office to schedule return service. Unit left unplugged and water line disconnected for safety.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 CNOTE (2 HOUR JOB) and 1 WP2310092 (harns-pump) a
Near Leander, TX 78641
David S
Job Details:
12/14/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA
"Arrived on site for fridge show HI. I inspected the unit and work area. I found the unit powered off. I turned the unit on and gained access to the evaporator. I found no frost pattern forming on the evaporator, but I could feel the evaporator getting colder. I closed the freezer, and gained access to the compressor. I found the compressor pulling 1.5 amps. After 15 minuets of the system running I found no frost pattern forming on the evaporator. The fridge needs a sealed system repair.
Near Cedar Park, TX 78613
Justin
Job Details:
12/14/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Arrived on site for refrigerator not dispensing ice and ice bin assembly cracked. Upon further inspection found large crack on bottom of ice bin assembly going all the way through. Found while using crushed ice the ice bin motor will catch and continue humming indicating a bad motor. Will need to replace ice bin and motor. Customer also stated they intermittently here the water valve in ice maker kick on after they get ice. I also observed this. Tested ice maker and found that the ice maker is not receiving voltage and would not completing harvest at this time. Found bad control and will need to replace. Office to reschedule. ; ordrng 1 W11043763 (MAIN CONTROL) and 1 W11097357 (ICE BIN ASSEMBLY) and 1 W11265135 (UI/CONTROL ASSEMBLY)
Near Round Rock, TX 78681
David S
Job Details:
12/14/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00
"Arrived on site for freezer icemaker not producing ice. I inspected the unit and work area. I found the fill tube frozen over. I out the unit into diagnostics and activated the freezer ice maker fill tube, I found it not coming on. The freezer fill tube will need to be replaced.I am ordering the freezer ice maker fill tube heater W10906055. The office will reschedule when we have an eta on the part.; ordrng 1 W10906055 (FREEZER FILL TUBE HEATER)"
Near Austin, TX 78727
David Z
Job Details:
12/14/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
"Arrived on site to diagnose icemaker that sometimes is not dispensing. Customer opened door and showed me that the chute sometimes fills with cubes. Found a piece of ice wedged in the cube flap on the ice bucket. Removed and tested and did not see issue persist. Found all seals are good and not leaking, seems the large amounts of ice dispensed can cause a jam in the dispenser chute. All is now working as designed. Call complete."
Near Lampasas, TX 76550
Al
Job Details:
12/14/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived to inspect French door refrigerator not working.Confirmed the complaint and found only the light inside the unit worked.Unplugged the unit, removed and replaced the main control and UI with authorization.Reassembled and compressor, condenser fan and evaporator fan all began operating.I advised he customer to place a bottle of water inside the freezer for approximately 24-48 hours to verify unit will freeze the water.Job completed"
Near Leander, TX 78641
David Z
Job Details:
12/14/2020
REFRIGERATOR WHIRLPOOL GFE28GSKBSS
Arrived on site to diagnose refrigerator building ice in floor of FC. Found evap drain clogged and not draining. Found dirt and gunk buildup in the duckbill. Cleared duckbill and retested. Unit is now draining properly as designed. Call complete.
Near Austin, TX 78748
Kevin
Job Details:
12/14/2020
WASHER WHIRLPOOL WFW75HEFW
"Arrived on site and inspected washer and found display digits are not showing during cycle selection. After choosing a cycle remaining time is shown. set washer into a diagnostic cycle and display is working, disconnected power for a full minute and after reconnecting to power display has reset and it is working. Bellow is stained but not damaged,
Near Cedar Park, TX 78613
Kayman
Job Details:
12/14/2020
OVEN WHIRLPOOL GBD277PRQ01
"Arrived onsite for wall oven with control panel doing weird things then died. Upon inspection I found power to the unit but the UI was dead. I accessed the control board and found the surpressor board had blown. I confirmed voltage at the terminal block. I also found heavy grease and dust on all components in the control board area. Specifically the latch motor and switches. I advised that the switches would fail soon and are discontinued. The control panel is also discontinued. The unit would need a control panel, surpressor board, latch motor and possibly blowers.
Near Leander, TX 78641
Lou
Job Details:
12/14/2020
MICROWAVE WHIRLPOOL WMH32519HV
"Arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit with a cup,of water inside and the unit failed to heat.
Near Leander, TX 78641
Kayman
Job Details:
12/14/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Arrived onsite to install previously diagnosed parts. I installed the FC door and handle. I had to heat for the gasket because there was a gap at the top and advised the customer to leave that side shut for 8 hours to ensure it keeps a good seal. No leaks were detected during time of repair. Job complete
Near Austin, TX 78748
Kevin
Job Details:
12/14/2020
RANGE WHIRLPOOL WFG320M0BS3
Arrived on site and added brackets recommended by service planer and this had no measurable positive affect on the spacing between the top edge of the glass and the top trim panel of the door. Sent a video to DW of double sided tape detached. There is no further recommended repair for this issue.
Near Austin, TX 78759
Wesley
Job Details:
12/14/2020
DISHWASHER IKEA IUD8010DS1
Arrived onsite and found bad drain pump.
Near Georgetown, TX 78628
Jonathan S
Job Details:
12/14/2020
WASHER WHIRLPOOL WTW8900BC0
"Arrived on site for washer not spinning. Performed diagnostics mode, found error code F70 overload. Ran test cycle and received error been going to spin. Removed wash plate and hub. Found bearing shaft corroded. Found tub not sliding down shaft as designed. Will need to replace bearing kit with hub.