Service History 1119

Near Austin, TX 78759
Scott
Job Details: 10/05/2017
Dishwasher
Near McDade, TX 78650
Carlos G.
Job Details: 10/05/2017
Arrived on site and checked the unit for no operation. Found correct voltage at control but UI not responding. Removed and replaced control and harness. After replacing control and harness, found an F2E1 error code indicating a stuck key. Office to order UI panel for return visit and reschedule customer due to xpart.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/05/2017
MEDB755DW0 (Dryer) - Arrived onsite for customer complaint of dryer not heating. Removed back panel and checked continuity of element and thermal fuse. Found both with no continuity. Removed element and thermal fuse. Installd new replacement. Reassembled. Tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean at time of service.
Near Bastrop, TX 78602
Carlos G.
Job Details: 10/05/2017
Arrived on site and checked the unit for not advancing. Checked components and found a faulty latch and control. Ran test cycle and all checks ok. No water leaks present after service. Job complete.; Job Cmpltd, saved tckt [SdLink\163701a.png], snapped 1 QuickPics (via SDM) 9/28/17 11:09: JD there 9/28 THU, 9:46 to 10:58, Arrived on site for "unit will complete cycle, sometimes and sometimes, it won't complete a cycle" complaint. Inspected unit and found wall plug with open ground. Instructed customer that issue cannot be diagnosed without proper power supply. Ran full cycle on good plug, with extension cord. No problems. Customer is having electrician remedy electrical issue, tom
Near Lago Vista, TX 78645
Jerry C.
Job Details: 10/05/2017
WED5800BW0 Arrived to inspect no heat. The unit would start and run, but there was no heat. The element had failed and I removed and replaced it. I tested the unit and verified heating. The unit cycled at the correct temperatures . I advised the customer in vent cleaning. Lint removed from unit.
Near Killeen, TX 76542
Arthur B.
Job Details: 10/05/2017
WRX735SDBM00 (French Door Refrigerator) - Arrived onsite for customer complanint of icemaker on french door refrigerator not making ice. Found icemaker stripper stuck mid harvest. Removed icemaker and installed updated new replacement. Reassembled. Tested unit. Unit call for water immediately. No other issues found. All water connections were dry at time of service.
Near Bastrop, TX 78602
Carlos G.
Job Details: 10/05/2017
Arrived on site to replace parts from previous visit. Removed and replaced latch and control. Ran calibration cycle. Ran test cycle and all checks ok. No water leaks present after service. Job complete.
Near Austin, TX 78738
Cliff
Job Details: 10/05/2017
Kitchenaid cooktop KCGS556ESS02. Arrived on site to replace bezels for cooktop. Replaced all three bezels and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78717
Jerry C.
Job Details: 10/05/2017
WDF520PADM7 arrived to inspect no draining. I found the unit with water standing in the tub. An error code of 6-4 was stored. I ran the unit through service test mode and it operated as designed and generated no further errors. I discussed the issue with the customer and discovered it fills the tub after several days and the customer must use the drain function to stop overflow. I removed the inlet valve and found debris. I replaced the valve and tested the unit. Operational test good, no leaks observed during service.
Near Temple, TX 76502
Arthur B.
Job Details: 10/05/2017
MTW6500TQ0 (Top Load Washer) - Arrived onsite for customer complaint getting error code “uL” and not completing. Ran diagnostics and found error code “uL and “Lf” error. Spun basket and found bearing grinding. P&L are as follows; W10435302 (Tub Bearing Kit) $115.64, W10372095 (Water Log Valve) $128.47, TL430 $259.99. Subtotal $504.10 plus taxes. Customer is declining repairs at this time due to cost. Collected SVC call fee of $108.24. All water connections were dry at time of service.
Near Liberty Hill, TX 78642
Mike C.
Job Details: 10/05/2017
Whirlpool Refrigerator GZ25FSRXYY0 Arrived to find ice buildup in the freezer drain pan and duck bill stuck shut. Removed duck bill and installed a drain tube kit. Removed ice from drain pain. Checked operation and unit checks good. Drain tube $26.00 - Service charge and labor $149.99
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/05/2017
WDT710PAHZ1 (Undercounter Dishwasher) - Arrived onsite to install sump and motor to dishwasher from prior tech’s diagnosis. Removed sump and motor and installed new replacement. Reassembled. Tested unit. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service.
Near Canyon Lake, TX 78132
Diego G.
Job Details: 10/05/2017
Arrived on site. Check for icemaker tray issues. Found icemaker tray not staying stuck on door when opening. Found ice buildup around magnet. Removed ice build up all functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78132
Diego G.
Job Details: 10/05/2017
Arrived on site. Check for icemaker tray issues. Found icemaker tray not staying stuck on door when opening. Found ice buildup around magnet. Removed ice build up all functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78132
Diego G.
Job Details: 10/05/2017
Arrived on site. Check for icemaker tray issues. Found icemaker tray not staying stuck on door when opening. Found ice buildup around magnet. Removed ice build up all functions tested OK. No leaks present. Job complete
Near Georgetown, TX 78626
Mike C.
Job Details: 10/05/2017
Maytag Range MGT8720DS06 Arrived to find oven lights on and not turning off and lower oven not heating. Found lower oven door switch out of alignment causing control to indicate that the door is open and the oven will not light with the door open. Adjusted door switch so that is aligned properly. Checked operation and unit checks good.
Near Georgetown, TX 78626
Mike C.
Job Details: 10/05/2017
Whirlpool microwave WMH76719CW0 Arrived to find unit with no display or operation. Found 20 amp fuse bad and upper door switch bad. Installed new fuse and door switch and checked operation, unit checks good. Switch $4.33 - Fuse $8.62 - Service charge and labor $139.99
Near Elgin, TX 78621
Carlos G.
Job Details: 10/04/2017
Arrived on site to replace parts from previous visit. Removed and replaced access valve,uv drier,compressor. Pulled vacuum and held. Charged unit with freon and ran test cycle. Compressor now runs but system has a restriction. Removed drier and hi side connection. Added access valve to hi side and pressurized with nitrogen and not coming out the drier end. Called WP Techline and 7720229718
Near Killeen, TX 76542
Arthur B.
Job Details: 10/04/2017
WFW95HEDW0 (Front Load Washer) - Arrived onsite for customer complaint of front load washer leaking water from bottom. Also found door is locked. Removed top and manually opened door.Removed front door assembly. Found outer tub cracked at 8 o'clock position. Unit will need new outer tub assembly,door latch to complete repair. Advised customer that wet authorization before we can proceed. OF to contact customer for R/V date once authorization is given. Reassembled and unit is disconnected at this time.
Near Leander, TX 78641
Cliff
Job Details: 10/04/2017
Kitchenaid venthood UXT5536AAS2. Arrived on site to diagnose a vent hood with lights that are not operating. Found socket bulb receptors corroded causing improper contact with lightbulbs. Replaced both light sockets and tested unit. Found all is functioning properly at this time.
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/04/2017
Rob on site. Check for light issues. Found lights having delay when opening door. Rebooted control all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/04/2017
Rob on site. Check for light issues. Found lights having delay when opening door. Rebooted control all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/04/2017
Rob on site. Check for light issues. Found lights having delay when opening door. Rebooted control all functions tested OK. No leaks present. Job complete
Near Georgetown, TX 78628
Mike C.
Job Details: 10/04/2017
Whirlpool washer WTW8040DW1 Arrived to check unit for loud operation during a spin cycle. Found basket not turning freely. Removed tub ring and found a piece of plastic stuck between tub and spin basket. Removed item and checked operation, checked good with no loud sound. Checked unit for any leaks and none were found.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 10/04/2017
WTW8000DW2 (Top Load Washer) - Arrived onsite for customer complaint of no water entering unit on top load washer. Manual tested water valve and found cold water solenoid not opening. Removed console and removed water valve and installed new replacement. Reassembled. Ran test 052. Unit calibrated successfully. Tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Cedar Park, TX 78613
Cliff
Job Details: 10/04/2017
Whirlpool refrigerator WRF555SDFZ01. Arrived on site to diagnose A refrigerator that is making abnormal noises. Homeowner showed me a recording of the noise the unit is making. Also fully inspected unit and found no mechanical failures. Advised homeowner sizzling noise from freezer is due to defrost cycle running and his normal operation of the unit. No other failures found at this time, and no repairs needed at this time. No leaks were found at time of service.
Near Cedar Park, TX 78613
Cliff
Job Details: 10/04/2017
Whirlpool refrigerator WRF993FIFM00. Arrived on site to diagnose a refrigerator that is making abnormal noises when running. Found fresh food evaporator had frosted over previously to homeowner thawing unit and ice was hitting the fan motor. Found frost buildup due to RC doors not closing properly due to failed bushings and washers on auto closing hinges. Both bushings and washers will need to be replaced on the left and right RC doors to complete repairs.
Near Killeen, TX 76549
Arthur B.
Job Details: 10/04/2017
WDF320PADS3 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not washing dishes. Tested unit. Found unit will fill but not wash. Found sump and motor faulty. Removed defective sump and motor and installed new replacement. Reassembled. Tested unit. Unit now fills,washes,drain and heats as intended. All water connection were dry at time of service.
Near Pflugerville, TX 78660
Carlos G.
Job Details: 10/04/2017
Arrived on site and checked the unit for dent on freezer door. Confirmed dent on door. Removed and replaced freezer door and nameplate. Heated up gasket to conform to cabinet. Job complete.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 10/04/2017
Arrived on site for poor ice production. Found bin very low on ice. Found all operations normal. Unit made and harvested a slab properly. Inspected unit further and found that the water level sensor was not snapped into the harness properly. Connected harness and customer will observe operation going forward. All water connections were dry.
Near Killeen, TX 76549
Arthur B.
Job Details: 10/04/2017
WFE515S0EB0 (Freestanding Range) - Arrived onsite for customer complaint of "COOKTOP ON" stays on after turning off. Tested infinite switches and found RF switch faulty. Removed defective switch and installed new replacement. Reassembled. Unit now works as intended. Light goes off as well. No other issues at this time.
Near Georgetown, TX 78633
Mike C.
Job Details: 10/04/2017
Whirlpool microwave WMH32519CS1 Arrived to check unit for not heating. Found good voltage at the control to transformer. Ohmed magnetron and found it bad. Found capacitor weak and diode shorted. Installed new mag, cap and diode and checked operation, checked good. Home is a Pulte home that closed 10/15/2015
Near Cedar Park, TX 78613
Cliff
Job Details: 10/04/2017
Kitchenaid refrigerator KFIS29BBMS02. Arrived on site to replace control, cover, and thermistors for refrigerator. Replaced cover and thermistor wiring harness. Also replaced Ui and main control as they came in a kit. Tested unit and found all is functioning properly at this time. No water leaks were found at time of service.
Near Austin, TX 78739
Scott
Job Details: 10/04/2017
Washer range whirlpool
Near Austin, TX 78739
Scott
Job Details: 10/04/2017
Washer , range , whirlpool
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/04/2017
MVWX500XW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not draining and completing cycle. Removed water from tub and removed drain pump. Found rock sediment built up in drain pump. Disassembled drain pump and cleaned out pump. Reassembled and installed back to unit. Tested unit. Unit now drains as intended. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/04/2017
Arrived on site. Check for long dry times. Found exhaust completely clogged going outside. Instructed cust they will need to hire a vent cleaning company to clean out vent. All functions tested OK on unit. Job complete.
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/04/2017
Arrived on site. Check for long dry times. Found exhaust completely clogged going outside. Instructed cust they will need to hire a vent cleaning company to clean out vent. All functions tested OK on unit. Job complete.
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/04/2017
Arrived on site. Check for long dry times. Found exhaust completely clogged going outside. Instructed cust they will need to hire a vent cleaning company to clean out vent. All functions tested OK on unit. Job complete.
Near Austin, TX 78744
Carlos G.
Job Details: 10/04/2017
Arrived on site and checked the unit for leaking water issue. Ran test cycle and found leak is coming from outer tub. Took pic on SD Quickpic. Normal wear and tear. Office to get AUTHO. If approved, will need 2man and ALLOW 3 HOURS.
Near Georgetown, TX 78633
Mike C.
Job Details: 10/04/2017
Kitchen Aid dishwasher KUDS30FXSS5 Arrived to find upper rack falling down and will not stay on tracks. Found both adjusters wheels are broken and two pivot tines broken as well. Installed new adjusters and pivot tines, checked operation and unit checks good. Checked unit for any leaks and none were found.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 10/04/2017
Arrived on site for no operation and tell your coach being displayed. When I arrive the unit was unplugged. I plug the unit in powered it up tested it and all operations are normal. Open control panel and removed and reset all connections that controls. Dryer is new and clean inside.
Near Austin, TX 78717
Cliff
Job Details: 10/04/2017
Whirlpool refrigerator WRV986FDEM01. Arrived on site to replace water filter housing for refrigerator. Replaced part and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 10/04/2017
Arrived on site for control panel not responding properly. The control panel would not respond for the customer but it did each and every time for me. The customer is trying to lightly tap in a very rapid motion the buttons and they are not responding for her. She and I visited and she watched me do it fully and slowly and then she tried it. Every Time when she did it slower the control panel responded properly for her.
Near Killeen, TX 76542
Arthur B.
Job Details: 10/04/2017
RED4640YQ1 (Dryer) - Arrived onsite for customer complaint of dryer making loud noises and not spinning clothes. Tested unit and found motor humming but not moving. Removed bulkhead and defective motor. Installed new replacement and roller kit. Reassembled. Tested dryer. Dryer now heats amd rotates as intended. No other issues found. Dryer vent and lint trap clean of lint at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/04/2017
Arrived on site for no drain condition. Unit had approximately a half a tub of standing water when I arrive. Used cancel drain cycle but water would barely trickle out. Remove the drain hose and forcefully below in a reverse direction for approximately two minutes to clear restricted drain hose. All operations are now normal with no water leaks.
Near Waco, TX 76712
Arthur B.
Job Details: 10/03/2017
KDTE104ESS0 (Dishwasher) - Arrived onsite for customer complaint of no water entering dishwasher. Tested unit. Found water valve not turning on. Removed faulty water inlet valve and installed new replacement. Tested water at house line and found no entering unit. Advised to have water supply checked over. Customer will call plumber. All water connections were dry at time of service.
Near Waco, TX 76710
Arthur B.
Job Details: 10/03/2017
WET4027EW1 (Washer/Dryer Combo) - Arrived onsite to install parts from prior tech's diagnosis. Removed washer top. Removed lid switch and installed new replacement. Reassembled. Upon tested unit, found washer portion will not start. Removed power cover and found checked voltage. Found only 120v between L1/L2. Unit needs 240v to work properly. Advised maintenance of the issue. No other issues found. All water connections were dry at time of service.
Near Cedar Creek, TX 78612
Carlos G.
Job Details: 10/03/2017
Arrived on site and to replace parts from previous visit. Removed and replaced valve, bypass plug, top left-hand coupler. Turn water back on and tested. All checks OK at this time. No water leaks present after service. Job complete.
Near Seguin, TX 78155
Diego G.
Job Details: 10/03/2017
Arrived on site. Replaced harness with thermistor Relocated thermistor All functions tested OK. Instructed customer to allow 24 hours to cool down completely. No leaks present. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 10/03/2017
Arrived on site. Replaced harness with thermistor Relocated thermistor All functions tested OK. Instructed customer to allow 24 hours to cool down completely. No leaks present. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 10/03/2017
Arrived on site. Replaced harness with thermistor Relocated thermistor All functions tested OK. Instructed customer to allow 24 hours to cool down completely. No leaks present. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 10/03/2017
Arrived on site. Replaced harness with thermistor Relocated thermistor All functions tested OK. Instructed customer to allow 24 hours to cool down completely. No leaks present. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 10/03/2017
Arrived on site. Replaced harness with thermistor Relocated thermistor All functions tested OK. Instructed customer to allow 24 hours to cool down completely. No leaks present. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 10/03/2017
Arrived on site. Replaced harness with thermistor Relocated thermistor All functions tested OK. Instructed customer to allow 24 hours to cool down completely. No leaks present. Job complete
Near Smithville, TX 78957
Carlos G.
Job Details: 10/03/2017
Arrived on site and checked the unit for no ice production. Checked components and found icemaker assembly not advancing with voltage present. Removed and replaced icemaker assembly. Ran test cycle and all checks ok. No water leaks present after service. Job complete.
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/03/2017
Arrived on site for frost in freezer section. Upon inspecting the freezer section and the frost pattern it appears that something kept the door from closing completely. I did find an article of food on the floor between the evaporator cover any lower basket. All water connections were dry.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 10/03/2017
Arrived on site for improper burner operations. Customer explained to me that they all Spark regardless which knob she turns. We discussed how the module works and all operations are normal.
Near Seguin, TX 78155
Diego G.
Job Details: 10/03/2017
Arrived on site. Replaced transmission basket cam and actuator. Ran diagnostic test all functions tested OK. No leaks present. Job complete.
Near Seguin, TX 78155
Diego G.
Job Details: 10/03/2017
Arrived on site. Replaced transmission basket cam and actuator. Ran diagnostic test all functions tested OK. No leaks present. Job complete.
Near Seguin, TX 78155
Diego G.
Job Details: 10/03/2017
Arrived on site. Replaced transmission basket cam and actuator. Ran diagnostic test all functions tested OK. No leaks present. Job complete.
Near Seguin, TX 78155
Diego G.
Job Details: 10/03/2017
Arrived on site. Replaced transmission basket cam and actuator. Ran diagnostic test all functions tested OK. No leaks present. Job complete.
Near Seguin, TX 78155
Diego G.
Job Details: 10/03/2017
Arrived on site. Replaced transmission basket cam and actuator. Ran diagnostic test all functions tested OK. No leaks present. Job complete.
Near Seguin, TX 78155
Diego G.
Job Details: 10/03/2017
Arrived on site. Replaced transmission basket cam and actuator. Ran diagnostic test all functions tested OK. No leaks present. Job complete.
Near Austin, TX 78738
Cliff
Job Details: 10/03/2017
Kitchenaid dishwasher KDTM354DSS4. Arrived on site to diagnose a dishwasher with an upper sprayer not staying in position. Found retainer clip for upper sprayer missing. Replaced retainer clip and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78628
Mike C.
Job Details: 10/03/2017
Maytag washer Arrived to check unit for not completing a cycle. Put unit into diagnostics and found a error code for long fill. Ran unit through a automatic diagnostics cycle and found no hot water going into unit. Checked supply valve at wall and found it turned off. Turned hot water supply on and checked operation, unit checks good. Checked unit for any leaks and none were found.
Near Liberty Hill, TX 78642
Mike C.
Job Details: 10/03/2017
Whirlpool Refrigerator WRX735SDHZ00 Arrived to find the right door making a popping sound when opened. Found a screw missing on the closer. Installed a new screw and checked operation, checked good. Checked unit for any leaks and none were found.
Near Waco, TX 76705
Arthur B.
Job Details: 10/03/2017
WTW8040DW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer stopping mid cycle and no end beep sound. Entered service diagnostics and found error code F2E1 (UI Stuck Button). Cleared error code and ran test 052 to calibrate unit. Unit calibrated successfully. Manual tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Waco, TX 76705
Arthur B.
Job Details: 10/03/2017
MVWB765FW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer taking too long to fill and not start. Tested water valve in service mode and found valves not opening up. Removed console and removed faulty water valve. Installed new replacement. Reassembled and ran test 052. Unit calibrated sucessfully. Tested unit. Unit fills,agitates,drain and spins as intended. All water connections were dry at time of service.
Near Georgetown, TX 78633
Mike C.
Job Details: 10/03/2017
Kitchen Aid dishwasher KDTE254ESS2 Arrived to check unit for not washing dishes. Found wash motor not coming on. Found good voltage at wash motor but motor is bad. Installed new wash motor and checked operation, checked good. Checked unit for any leaks and none were found.
Near Georgetown, TX 78633
Mike C.
Job Details: 10/03/2017
Near Lakeway, TX 78734
Thomas L.
Job Details: 10/03/2017
Arrived on site for noisey operation. Found that the reservoir cap was loose, and the water was leaking out of the reservoir. Corrected Situation and tested unit and all operations are normal with no water leaks.
Near Spicewood, TX 78669
Cliff
Job Details: 10/03/2017
Kitchenaid venthood KXU4236YSS1. Arrived on site to replace blower motor for vent hood. Replaced blower and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78738
Thomas L.
Job Details: 10/03/2017
Arrived on site for noisey operation. Found that the reservoir cap was loose, and the water was leaking out of the reservoir. Corrected Situation and tested unit and all operations are normal with no water leaks.
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/03/2017
Arrived on site. Check for long oven times. Call tech-support and found Unit is miss wired from wall. Getting to 240 on one leg when I should be getting 120. Instructed customer to get with contractor and have electrician come out. Job completeFile#7720212701
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/03/2017
Arrived on site. Check for long oven times. Call tech-support and found Unit is miss wired from wall. Getting to 240 on one leg when I should be getting 120. Instructed customer to get with contractor and have electrician come out. Job completeFile#7720212701
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/03/2017
Arrived on site. Check for long oven times. Call tech-support and found Unit is miss wired from wall. Getting to 240 on one leg when I should be getting 120. Instructed customer to get with contractor and have electrician come out. Job completeFile#7720212701
Near Buda, TX 78610
Carlos G.
Job Details: 10/03/2017
Arrived on site to replace parts from previous visit. Removed and replaced smart water valve. Ran test cycle and all checks ok now. No water leaks present after service. Collected remaining balance in full via CC. Job complete.
Near Hewitt, TX 76643
Arthur B.
Job Details: 10/03/2017
KSC23C8EYY00 (SxS Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of SxS dual evaporator refrigerator not cooling. Removed both evaporator covers and found no dye. Removed back unit cover and found dye where suction tibe check valve is located. Ordering new suction tube. Skyped PARTS and received R/V date of 10/7 per MS. Reassembled. Unit is disconnected at this time.
Near Spicewood, TX 78669
Thomas L.
Job Details: 10/03/2017
Arrived on site for leaking water onto the floor. Found failed defrost drain line. Will order and replace. Removed ice from freeer floor
Near Lakeway, TX 78738
Cliff
Job Details: 10/03/2017
Kitchenaid microwave/oven combo KEMS309BSS00. Arrived on site to replace control panel for micro/oven combo. Replaced panel and tested unit. Found all is functioning properly at this time.
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/03/2017
Arrived on site. Check for drain issues. Found disposal notch not off of disposal. Removed notch from disposal all functions tested ok. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/03/2017
Arrived on site. Check for drain issues. Found disposal notch not off of disposal. Removed notch from disposal all functions tested ok. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/03/2017
Arrived on site. Check for drain issues. Found disposal notch not off of disposal. Removed notch from disposal all functions tested ok. No leaks present. Job complete
Near Dale, TX 78616
Carlos G.
Job Details: 10/03/2017
Arrived on site and checked the unit for not advancing. Ran diagnostics and found a "long fill" and a "pressure fault" error codes. Removed water lines and cleaned out debris. Also removed pressure hose and confirmed not clogged. Removed and replaced control. Ran automatic test cycle and all checks ok. No error codes after testing. No water leaks present after service. Advised customer on proper soap usage. Job complete.
Near Leander, TX 78641
Thomas L.
Job Details: 10/03/2017
Arrived on site for no cool condition in fresh food section. Fresh food section was at 56 degrees. Found fresh food evaporator frozen solid cussing no cool condition. Unit will need to be defrosted for 36 hours so I can get into fresh food evaporator and replace defective parts, possible evaporator cover and controls. Mr stated he will request selling delaer to replace unit verses me repairing his unit.
Near Bastrop, TX 78602
Carlos G.
Job Details: 10/02/2017
Arrived on site and checked the unit for turntable motor. Checked components and found a faulty control and inverter. Office to order and reschedule due to after hours. ALLOW 2 HOURS.
Near Killeen, TX 76549
Arthur B.
Job Details: 10/02/2017
WRF555SDFZ01 (French Door Refrigerator) - Arrived onsite to install icemaker fill tube and filter reservoir to french door refrigerator. Removed parts and installed new replacement. Turned water supply on. Found no water leaks in new parts. Waiting on RF door to install. OF to contact customer once arrives. All water connections were dry at time of service.
Near Austin, TX 78744
Carlos G.
Job Details: 10/02/2017
Arrived on site and checked the unit for not draining. Ran test cycle and found an F8E1 indicating "long fill". Found control not sending voltage to valves. Removed and replaced control. Ran calibration cycle. Ran test cycle and all checks ok. No water leaks present after service. Job complete.
Near Killeen, TX 76542
Arthur B.
Job Details: 10/02/2017
RTW4516FW1 (Top Load Washer) - Arrived onsite to install control to top load washer from prior visit's diagnosis. Removed console and removed defective control. Installed new replacement. Reassembled and calibrated unit. Unit calibrated successfully. All water connections were dry at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 10/02/2017
WTW8600YW1 (Cabrio Oasis Washer) - Arrived onsite for customer complaint of top load washer not completing cycle and getting F51 error code. Removed inner basket and found no obstruction between tub and basket. Tilted unit up and found uneven wear on rotor/stator. Ordering rotor,stator and RPS sensor. OF to R/S once authorization is given from extended warranty. All water connections were dry at time of service.
Near Austin, TX 78717
Jerry C.
Job Details: 10/02/2017
WEG745H0FS0 Arrived to inspect no light. I found the bulb had failed and the customer requested I replace it. I removed and replaced the bulb and tested. Operational test good, no gas leaks detected during service. P\N 8009 bulb
Near Buda, TX 78610
Carlos G.
Job Details: 10/02/2017
Ref#772 Arrived on site and checked the unit for tripping breaker. Checked voltage and found unit is connected to a GFI plug. Per WP, unit cannot be on GFI plug. Called WP techline to document.
Near The Hills, TX 78738
Cliff
Job Details: 10/02/2017
Kitchenaid refrigerator KFIV29PCMS00. Arrived on site to replace freezer door rails. Replaced both rails and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Buda, TX 78610
Carlos G.
Job Details: 10/02/2017
Arrived on site to replace part from previous visit. Removed and replaced control. Ran calibration cycle. Ran test cycle and all checks ok. Unit needs to be leveled and water turned on.
Near Dripping Springs, TX 78620
Connor M.
Job Details: 10/02/2017
KRFF507ESS01 kitchenaid refrigerator Arrived on site to replace doors due to rust. Replaced all three doors and instruct on proper maintenance. No leaks detected.
Near Kingsland, TX 78639
Thomas L.
Job Details: 10/02/2017
Arrived on site as mullion and gasket are getting hot. When I arrived the unit was turned off. I asked the customer if at that time when the mullion was hot wee rthe temperatures in the fridge and freezer good and he said yes. We visited about the operation and function of the mullion rail and and determined that the unit is now operating properly. Both fans and compressor were running and showed signs of cooling after we turn the unit on.
Near Buda, TX 78610
Carlos G.
Job Details: 10/02/2017
Arrived on site to replace parts from previous visit. Removed and replaced impellar,divider,dispenser motor. Ran test cycle and all checks ok now. No water leaks present after service. Job complete.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/02/2017
WTW8040DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not completing cycle. Ran service diagnostics and found error code F0E3,F0E5,F6E2,F6E1. Was able to clear all error codes and ran test 052 to calibrate unit. Unit calibrated successfully. Manual test unit. Unit fills,agitates,drains ans spins as intended. All water connection were dry at time of service.
Near Austin, TX 78732
Cliff
Job Details: 10/02/2017
Kitchenaid oven KOSE500ESS01. Arrived on site to diagnose an oven that is not heating. Found only 120 V coming through L1 and L2 receiving no power. Homeowner will need electrician to determine electrical issue and correct it. No repairs needed to oven today.