Near Waco, TX 76705
Jonathan M
Job Details: 06/30/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced pump and motor and control and tested unit. Unit worked as designed. Unit filled, sprayed out of both wash arms, and drained without any water leaks detected. No water leaks present. Call complete."
Near Austin, TX 78738
Luis
Job Details: 06/30/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site for water dispensing complaint. Diagnosed fitting not fully inserted to housing,reinstalled fitting correctly,installed water filter full into housing tested water dispenser unit working as designed."
Near Taylor, TX 76574
Andy
Job Details: 06/30/2020
REFRIGERATOR KENMORE 106.5176351 Arrived on site for refrigerator still not making ice. Tested and inspected unit and found wire harness at door broken. Will need new door to resolve issue. No water leaks present at time of service.
Near Round Rock, TX 78665
Al
Job Details: 06/30/2020
REFRIGERATOR LG LMXS30776S / 03 "Arrived to inspect LG refrigerator not cooling.The unit was in the garage and unplugged when I arrived.The customer opened the unit and the unit looked to be molding inside and had a strong molding smell emitting from the entire unit.There was molding green liquid that looked to possibly be refrigerant leaking from the evaporator.The unit is kept inside the garage and is used as a second refrigerator.Unit will require a compressor, evaporator, control, dye drier and access valve.It is unknown where the greenish liquid molding substance dips coming from.Ordering authorization and research for needed parts, sealed system tech and 2 hours.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (RESEARCH COMPRESSOR, ACCESS VALVE AND DYE DRIER, JIG) and 1 CNOTE (2 HOURS )"
Near Austin, TX 78734
David Z
Job Details: 06/30/2020
WASHER WHIRLPOOL WFW9151YW00 "Arrived on site to diagnose washer that was not starting and making a beeping sound. Performed diagnosis on unit. Tracked noise to UI. Unit will power off and recycle constantly and will not stay on, with the noise coming from the UI speaker. Recommended replacement of UI. Part is discontinued and out of stock, customer will have to replace unit.
Near Cedar Park, TX 78613
David S
Job Details: 06/30/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 "Arrived on site for ice maker not making ice. I inspected the unit and work area. I tested the icemaker harvest, and it harvested. I tested the ice maker fill and it filled. I inspected the fc and rc evaporators. I found the rc evap covered in ice. I ran the unit through test 38 and the defrost heater came on. I am replaced the control UI for andefrost issue and ordering the rc thermistor W10316760 to complete the repair. I spoke other the customer about the proper procedure for defrosting the fridge. ; ordrng 1 W10316760 (thermistor)"
Near Wimberley, TX 78676
Jacob
Job Details: 06/30/2020
OVEN GE JTS3000SN1SS Arrived onsite for unit having damaged to outer door. Looked at unit. Saw damage to outer door. Replaced outer from part customer had on hand. No issues at this time. Job complete
Near Pflugerville, TX 78660
Cliff
Job Details: 06/30/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found failed start device on compressor. Replaced start device from personal stock. No further repairs are needed and all is working properly. No leaks were found at time of service.
Near Spring Branch, TX 78070
Noah D
Job Details: 06/30/2020
DRYER WHIRLPOOL WED7500GC0 "Arrived on site to inspect dryer for squeaking upon inspection found the work order was incorrect and issue was drying problems, tested all functions and found sensor bars malfunctioning. Ordering bars, office to reschedule ; ordrng 1 WP3387223 (SENSOR BARS)"
Near The Hills, TX 78738
Brandon
Job Details: 06/30/2020
WASHER WHIRLPOOL MHW5630HW0 "Arrived on site for customer complaint of unit leaking out of dispenser drawer, called Techline, and replaced drawer, if problem continues they recommend replacing stator. 7728194933"
Near , TX 78653
Scott
Job Details: 06/30/2020
REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Arrived on site for no ice . Found harness wasn’t in bracket correctly and the on/ off switch wire had been pulled in two bye ice maker . Spliced wire back together and secured harness . Ran harvest and fill tests , all checked normal . No water leaks detected at time of service . Job complete ."
Near Georgetown, TX 78626
Jonathan S
Job Details: 06/30/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to,install previous diagnosed part. Removed damaged oven door glass and installed new. Tested door and all other operations. All tested good."
Near Austin, TX 78721
Eman J.
Job Details: 06/30/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV00 Arrived onsite for refrigerator freezing. Tested system. Found control faulty. Replaced control. Tested system. Everything works as designed. Job complete.
Near San Marcos, TX 78666
Richard
Job Details: 06/30/2020
ICE MACHINE KITCHENAID KUIS18PNZB2 Arrived onsite for the ice machine not making ice. Ran diagnostics and found that the recirculating pump is not working. Replaced pump and it tested good. Also found that the dispenser hose has a lot of build up and the dispenser has a lot of build up as well. Will need to replace. Ordering parts and office to schedule.; ordrng 1 2185523 (water dispenser) and 1 W10772963 (tube)
Near San Marcos, TX 78666
Richard
Job Details: 06/30/2020
MICROWAVE AMANA AMV2307PFS3 Arrived onsite for the microwave vent fan not working. During installation of vent fan motor. Found that the fan motor wire harness had been cut causing the issue. Will need to replaced fan harness. Ordering parts and office to schedule.; ordrng 1 W10810142 (strain-rlf) and 1 W11300385 (HARNESS )
Near Austin, TX 78702
Eman J.
Job Details: 06/30/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite for previous diagnosed parts. Replaced control pane. Tested system. Everything works as designed. Job complete.
Near Austin, TX 78703
Wesley
Job Details: 06/30/2020
DISHWASHER KITCHENAID KDTM504EPA2 Arrived onsite for not cleaning well. Found f7 heater error and found unit operating as designed and proper heat in diagnostics. In event of callback return with sump and motor.
Near New Braunfels, TX 78132
Richard
Job Details: 06/30/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Arrived onsite for the refrigerator not cooling. Previous issues have not been resolved. Unit is still shutting off after 5 mins of running. Called tech line and let know everything that I’ve done to solve the issue and the parts that were replaced. But issue was not resolved. Tech line stated that they will put the unit under review for the engineer to take a look. Advised customer that they may get a phone call from whirlpool. Sr# 7728196939.
Near Leander, TX 78645
Lou
Job Details: 06/30/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to install previously diagnosed and ordered parts. Due to the sump/motor assembly, heater failure and both friction pads tearing and falling off, I removed and replaced the mentioned parts and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 06/30/2020
DISHWASHER KITCHENAID KDTM404KPS0 "Arrived on site to inspect dishwasher leaking from the front. Upon further inspection, placed the unit in diagnostics showing no error codes. Continued with testing and could not duplicate the issue. Removed the outer door panel and found in the bottom right corner of the inner door panel where the reservoir gasket was not seated properly. I reseated/adjusted the gasket and tested. Unit is operating as designed with no leaks. No leaks observed during service, job completed."
Near Leander, TX 78641
David S
Job Details: 06/30/2020
DISHWASHER MAYTAG MDB4709AWB1 "Arrived on site for dishwasher not draining. After speaking to the customer, I found out the unit is not washing properly. I ran the unit through diagnostics, in order to recalibrate the OWI. I found the heater not coming on. I inspected the wiring and found a loose connection. I reconnected them properly and ran a diagnostics. The unit operated as designed, And the heater came on. No water leaks detected. Job complete."
Near Canyon Lake, TX 78130
Noah D
Job Details: 06/30/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect and install owi sensor, installed part and tested all functions and for leaks. Job complete"
Near Round Rock, TX 78664
Cliff
Job Details: 06/30/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site to diagnose a dryer that will not turn on. Tested unit and found wall outlet not making good contact with plug. Homeowner will need to have outlet change to complete repair.
Near Austin, TX 78746
Kevin
Job Details: 06/30/2020
DISHWASHER WHIRLPOOL WDF520PADM6 "Arrived on site and inspected dishwasher and found check valve is stuck and water will not drain. Correct valve and dishwasher is now operating properly. No water leaks detected at time of service, job complete"
Near San Marcos, TX 78666
Richard
Job Details: 06/30/2020
MICROWAVE WHIRLPOOL WMH78019HZ0 "Arrived onsite for the microwave not heating. Installed new magnetron, diode, capacitor and microwave tested good. Complete"
Near Lakeway, TX 78734
David Z
Job Details: 06/30/2020
ICE MACHINE WHIRLPOOL KUIC18PNZS0 "Arrived on site to diagnose icemaker that was not producing ice, or very little. Performed diagnosis on unit. Found all thermistors reading good. Unit would not fill. Replaced water sensor and retested. Unit would now fill, but very little before it tries to run, and pump was spraying water out the top and it was spraying halfway down the chill tray. Replaced recirc pump and retested. Unit is now filling to the proper levels and running at proper pressures. Verified compressor kicking on. All is now working as designed. Call complete."
Near Round Rock, TX 78681
David S
Job Details: 06/30/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for oven broil and bake clicking. I inspected the unit wind work area. I found the igniters spa king even after flame is lite. I gained access to the spark module and control. I replaced both with new. I tested the unit and bake and broil both now work and stay lite with no additional sparking. Job complete.
Near New Braunfels, TX 78132
Robert
Job Details: 06/30/2020
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on job for complaints of light not shutting off. Found relay on control not responding. Replaced control and lights working properly.
Near Lakeway, TX 78734
Brandon
Job Details: 06/30/2020
COOKTOP JENN-AIR JGCP548HL00 "Arrived on site to replace cooktop parts and orifice holder, unit tested good after installing all parts."
Near Jonestown, TX 78645
Lou
Job Details: 06/30/2020
COOKTOP KITCHENAID KECD807XBL00 "Arrived on site to inspect cooktop blower knob not working and fan coming on by itself. Upon further inspection, I had the customer sign a waiver of damages when lifting a cooktop. I raised the cooktop and removed the glass top ad found the blower switch broken and hanging down. I removed and replaced the switch and tested and the unit is operating as designed. Job completed."
Near Georgetown, TX 78633
Paul
Job Details: 06/29/2020
n/a
Near Austin, TX 78727
Luis
Job Details: 06/29/2020
DISPOSAL GAGGENAU MY NAME IS BOB
Near Kingsbury, TX 78638
Richard
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for the refrigerator freezer door not closing properly. During testing found that the plastic liner has expanded outwards where it hits the casing causing the the issue. Freezer will need to be replaced. Ordering parts. Office to reschedule. ; ordrng 1 LW10728959 (dor-fip)
Near New Braunfels, TX 78132
Richard
Job Details: 06/29/2020
DRYER MAYTAG MEDB835DW3 Arrived onsite for the dryer not drying properly and clothes clumping up. Ran diagnostics and found restricted air flow causing the drying issue. Advised customer to shake clothes out after wash before putting them in dryer to prevent clothes from clumpy up.
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 06/29/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to test unit for mag error code and f4e1 microwave cavity sensor. Will need to order new inverter W11325604 and new control board for microwave W11325603 and new cavity sensor W10389447. Office to reschedule ; ordrng 1 2HOUR (2 HOUR ) and 1 W10389447 (THERMOSTAT ) and 1 W11325603 (MICROWAVE CONTROL ) and 1 W11325604 (INVERTER )
Near Austin, TX 78738
Robert
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on job for complaints of leaks from under refrigerator. Found line frost back to compressor them melted and drips on floor. Spoke with CS and he recommended ordering three way valve. No temperature issues with unit. ; ordrng 1 W11036448 (solenoid)
Near Harker Heights, TX 76548
Tyler
Job Details: 06/29/2020
WASHER MAYTAG MVWX655DW1 Arrived on site for washer that was draining only it would do nothing else. Upon further inspection found that the control board was having some slight issues with response and input. I replace the control board and recalibrated the entire washer then I retested the unit and everything is working as designed. there were no leaks present during repair or after. Call complete.
Near Harker Heights, TX 76548
Al
Job Details: 06/29/2020
WASHER MAYTAG MHW6630HW0 Called Whirlpool Tech line and spoke DUSTINHe walked me through several diagnostic steps to board and pressure SR# 7728181388Was told to clear out the pressure hose at both ends and change the control and pressure switch.Ran diagnostics test mode and unit completed without issues.
Near Killeen, TX 76541
Al
Job Details: 06/29/2020
DRYER AMANA NED4655EW1 Arrived to inspect dryer not heating.Checked voltage at the wall with the following readings L1/L2=44L1/N =124L2/N =3I advised the tenant of the issue with outlet and tenant will contact the landlord with the findings.All parts checked good.Job complete
Near Austin, TX 78734
Brandon
Job Details: 06/29/2020
RANGE KITCHENAID KGST307BWH2 "Arrived on site for customer complaint of front left burner not lighting, found broken electrode. Ordering electrode ; ordrng 1 WP3185804 (elctr-kit)"
Near Austin, TX 78724
Scott
Job Details: 06/29/2020
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site for heater with burnt plastic . Found large piece of plastic burnt on element . Replaced element . Found plastic had fallen out of upper spray arm ( functional failure ) that dircts thru sprayer . Ordering tube and AUTHO . No water leaks detected at time of service. Call to set return .; ordrng 1 AUTHO and 1 WPW10571949 (manifold)
Near Austin, TX 78758
Kayman
Job Details: 06/29/2020
WASHER MAYTAG MVWX500XW1 Arrived onsite for washer not spinning durning spin cycle. I put the unit into manual diagnostics and found that durning high spin it makes a slight grinding or clicking sound. In auto diagnostics the unit will not advance to the spin cycle indicating a control issue. The grinding sound is coming from the shifter. Job complete.
Near Georgetown, TX 78633
Lou
Job Details: 06/29/2020
OVEN WHIRLPOOL WOC54EC0AS "Arrived on site to inspect oven no heat. Upon further inspection, customer advised the microwave isn’t heating and the oven isn’t getting to temp. I found that the bottom rack was completely covered with foil obstructing the heat being put off by the element below. Instructed customer of use of foil. Customer advised the microwave isn’t heating either. Tested the unit with cup of water and it did not heat. I tested voltage from the microwave manager board and got 120V. Tested the inverter board and got none. I am ordering the inverter, microwave control, and harness and office to schedule return service. ; ordrng 1 W10217711 (inverter) and 1 W11033422 (interlock) and 1 WPW10486188 (cntrl-elec)"
Near Canyon Lake, TX 78130
Richard
Job Details: 06/29/2020
DRYER WHIRLPOOL MEDB765FW0 "Arrived onsite for the dryer not starting. Ran diagnostics and found that he door switch is faulty. ordrng 1 W11089308 (cntrl-elec) and 1 WP3406107 (switch-dor)"
Near Austin, TX 78746
Kevin
Job Details: 06/29/2020
WASHER WHIRLPOOL WFW9750WW01 on site and inspected washer and found user interface is showing error code F28. Communication failure between control board and motor control.
Near Austin, TX 78724
Scott
Job Details: 06/29/2020
DRYER WHIRLPOOL WHD5090GW0 "Arrived on site , will need two man . Ran dryer with wet towel . Not heating inner basket at all . Did feel warm on back of drum . May be air flow issue , ordering fan , blower wheel . Also recommend replacing sensor as well. Call to set return .; ordrng 1 2MAN and 1 251950002001 (nut) and 1 251950002001 (nut) and 1 W10863066 (harns-wire) and 1 W11086538 (wheel) and 1 W11097203 (fan)"
Near Lockhart, TX 78644
Richard
Job Details: 06/29/2020
RANGE WHIRLPOOL WGG745S0FS02 Arrived onsite for the range broil not working properly. During testing found that there was air pockets trapped inside broil gas line causing the proofing sound and delayed start. Started the broil and let it run for a minute to allow all trapped air pockets to be removed. Once the the air pockets where removed the broil ignited good no proofing noise and no delay. Started the broil multiple times and it worked good. Issue has been resolved. Complete
Near Austin, TX 78731
Wesley
Job Details: 06/29/2020
MICROWAVE KITCHENAID KOCE500ESS01 Arrived onsite and replaced door glass panel due to complete safety glass breakage. Unit is now operating as designed and correct.
Near Mustang Ridge, TX 78610
Kevin
Job Details: 06/29/2020
WASHER MAYTAG MHW8200FC0 "Arrived on site and inspected washer and found UI is displaying F9E1 long drain, after clearing error code and unlocking door washer began draining and removed all water. Attempted to start a diagnostic cycle but it will not move past C00 add drain pump is running constantly. Spoke with tech line after shoring pressure hoses clear and attempting to reset pressure switch drain pump. But washer will not start any cycle or start a diagnostic cycle. Will need to bring back any at all possible parts customer is moving to a new address for the return visit.; ordrng 1 W11044559 (hose) and 1 WPW10247306 (valve) and 1 WPW10448876 (switch-wl)"
Near Austin, TX 78734
Brandon
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Arrived on site for customer complaint of freezer door not sealing, found slight blown in mullion, I reformed gasket and called TL, unit tested good. SR7728180916"
Near Andice, TX 78628
Cliff
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site to diagnose a refrigerator that is making unusual noise. Homeowner described issue of water dripping behind freezer panel. Informed homeowner this is just the defrost cycle operating in the refrigerator needs to do that to operate properly. No further repairs are needed and no leaks were found at time of service.
Near Pflugerville, TX 78660
Scott
Job Details: 06/29/2020
WASHER MAYTAG MVWB865GC0 "Arrived on site for washer making noise when in spin cycle . Ran diagnostics wash cycle . Unit was making noise when spinning . Found some play in rotor and stator . Recommend replacing gear case ,rotor,stator and clutch , wash plate and slider . Call to set return.No water leaks detected at time of service.; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 1 W11161960 (agitator)"
Near Pflugerville, TX 78660
Andy
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator not cooling. Tested and inspected unit and found start device. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78750
David S
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Near Salado, TX 76571
Tyler
Job Details: 06/29/2020
DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site for dishwasher tripping breaker. Found damaged wire to heater causing intermittent braker tripping. Repaired wire and connector. Tested unit after repair. Unit is working as designed. All checks good. No leaks of any kind during call. Job complete.
Near Kempner, TX 76539
Al
Job Details: 06/29/2020
OVEN KITCHENAID KESC308LSS0 Arrived to inspect KitchenAid slide in cooktop with issues during self cleaning and lighting issues.Confirmed the complaint and spoke with customer about possibilities for the issues.
Near Luling, TX 78648
Richard
Job Details: 06/29/2020
WASHER WHIRLPOOL WTW8500DC2 Arrived onsite for the washer console not working properly. Ran diagnostics and found that the console is not responding properly causing the issue. Replaced console and washer tested fine. Complete
Near Georgetown, TX 78628
Lou
Job Details: 06/29/2020
OVEN WHIRLPOOL WOD93EC0AS04 "Arrived on site to inspect wall oven door glass and error codes. Upon further inspection, customer advised they were using the cleaning mode and the unit began to display needs service. I placed the unit in diagnostics showing error code F5E1. Following the tech sheet, I tested voltage at the control to the door locks and neither had 120V. Also, I found that the upper door inner glass was cracked. I am ordering the main control and CNOTE-LSO PER CUSTOMER REQUEST and will return with all screened parts. Scheduled return service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10841979 (cntrl-elec)"
Near San Marcos, TX 78666
Jacob
Job Details: 06/29/2020
OVEN WHIRLPOOL MER6600FZ2 Arrived onsite for unit giving a burning smell when turned on for the first time. Tested unit up to 350 degrees. Unit working as designed. No issues at this time. Job complete
Near Austin, TX 78732
Wesley
Job Details: 06/29/2020
WASHER ELECTROLUX EFLS517STT Arrived onsite and found unit display shorted due to dryer valve leak. 2 man required for repair. Ordering display components to repair. Autho required. ; ordrng 1 5304505017 (knob assembly) and 1 5304505611 (board assy)
Near Belton, TX 76513
Tyler
Job Details: 06/29/2020
WASHER GE GTW460ASJ8WW Arrived on site for washer not cycling. Found that washer was acting up with the same symptoms as before before the main control was replaced. Need to come back with main control as well as the selection switch assembly. Parts to order WH12X24380.; ordrng 1 WH12X24380 (selector switch asm)
Near Luling, TX 78648
Richard
Job Details: 06/29/2020
DRYER MAYTAG MGDC200XW2 Arrived onsite for the dryer not working properly. During testing found that the timer was causing the issue. Replaced timer and dryer tested good and heated up. Complete
Near Kyle, TX 78640
Brandon
Job Details: 06/29/2020
WASHER LG WM3370HWA "Arrived on site for customer complaint of u it not spinning and giving le error code, found failed motor, I replaced motor and ran spin test, unit tested good, no leaks."
Near Austin, TX 78732
Wesley
Job Details: 06/29/2020
RANGE WHIRLPOOL KGCU462VSS01 "Started by cleaning all burners. Restored function after tweaking the trouble igniters and cleaning heads and caps. Advised customer that although symptom may recur, function is restored at this time. Also advised that repair if eventually needed will likely require more parts than initially anticipated.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/29/2020
DRYER GE gfdr270eh0ww Arrived on job for complaints of dryer not starting. Ran diagnostics and found code 9 bad motor. ; ordrng 1 W17X25555 (MOTOR )
Near Hutto, TX 78634
Andy
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for refrigerator not making ice and RC not cooling. Tested and inspected unit and found failed controls and damper. Ordering needed parts. Office to schedule return trip. Authorization needed. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 WPW10196393 (damper control assy) and 1 WPW10226427 (cntrl-elec) and 1 WPW10521642 (cntrl-elec), states that autho needed"
Near Cottonwood Shores, TX 78657
James
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site and tested operation. Found ice maker not filling with water. Ran fill test and found water just coming out in spurts. Tested at connection in bottom of unit and found water flowing properly to connection at bottom of door. Water line is obstructed inside door and cannot be accessed. Also found a few dents and a scratch on fresh food door. Unit will need both doors to repair.; ordrng 1 LW11037733 (dor-fip SS) and 1 LW11037738 (dor-fip SS) and 1 W11223753 (nameplate)
Near Belton, TX 76513
Tyler
Job Details: 06/29/2020
WASHER WHIRLPOOL MVWB835DW0 Arrived on site for leaking washer. Found that inlet valve had a broken seal and was the cause of water leaking. Replaced inlet valve and tested washer. Washer no longer leaks and no leaks were found after repair. Call complete
Near Austin, TX 78732
Wesley
Job Details: 06/29/2020
WASHER WHIRLPOOL MVWB865GC0 Arrived onsite and found customer instruct was the only thing required. Tested all function and found unit to be operating as designed.
Near Georgetown, TX 78628
Cliff
Job Details: 06/29/2020
DRYER WHIRLPOOL WED94HEAW0
Near Belton, TX 76513
Tyler
Job Details: 06/29/2020
DRYER WHIRLPOOL WED5100HW0 Arrived on site for dryer that was giving a F3 e2 Error code. Found that the main control was not reading the moisture sensor. I check the continuity through the main harness of the dryer and it passed I also checked resistance to the moisture sensor harness. Need to return with the main control #W11413569; ordrng 1 W11413569 (CONTROL ELEC)
Near Leander, TX 78641
David S
Job Details: 06/29/2020
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site for front left burner not working properly. I inspected the unit and work area. I found the burner not lighting properly. I replaced the burner head, and adjusted the valve. I tested the tuner head and it is operating as designed."
Near Austin, TX 78758
Kayman
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL MDB8989SHZ0 Arrived onsite for dishwasher pump disconnected from the unit. Unit was uninstalled and in the living room. Upon inspection I found the washer motor disconnected from the sump and sitting on the floor. I replaced the sump and motor. But I could not test for leaks as the unit was disconnected and in the living room. I asked the Resident to let us know as soon as it gets installed if there any leaks present. Job complete.
Near Austin, TX 78724
Scott
Job Details: 06/29/2020
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washer not starting . Unit is on porch ,no water hook ups . Tested unit and got basket error code . Found unit making rasping noise when spinning . Ordering gearcase . . Call to set return .; ordrng 1 CNOTES,,, and 1 W11255272 (gearcase)"
Near Austin, TX 78748
Scott
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site , replaced control and start device . Ran diagnostic all checked normal . No water leaks detected at time of service. Job complete ."
Near Cedar Park, TX 78613
David S
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to install previous diagnosed parts. I gained access to the UI control and main control and replaced both with new. I gained access to the thermistor in the freezer evaporator and replaced with new. I reassembled the unit and ran the unit through diagnostics. I checked the thermistors, the fans, the ice maker and ice box fan. All checked good. Unit is working as designed. No water leaks detected.
Near Killeen, TX 76542
Al
Job Details: 06/29/2020
DRYER WHIRLPOOL MEDX655DW1 "Arrived to inspect long drying time.Disassembled the unit and found the connector to the element was not fully seated into the connection.Fixed the problem, reassembled and unit tested as designed.Job complete"
Near Lakeway, TX 78734
Brandon
Job Details: 06/29/2020
DISHWASHER KITCHENAID KUDL02FRSS0 "Arrived on site for customer complaint of unit not washing properly, found broken dispenser, wash motor, fill valve, and drain pump tested good. I replaced dispenser, unit tested good.
Near Leander, TX 78641
Lou
Job Details: 06/29/2020
COOKTOP WHIRLPOOL KCGS556ESS02 "Arrived on site to inspect cooktop grates too high from bottom of pots. Upon further inspection, I tested all burners and found the back right and front left lames too high on the low setting. I adjusted the flames retested and all are functioning as designed. I contacted techline and spoke to Bruce and advised of my findings and Bruce advised to test with a pot of water filled at 2 1/2 quarts and boil it. Should begin to boil in 17-20 mins. Provided file #7728181553. I tested the unit as recommended and the unit operated as designed within the allotted time. I provided the file number to the customer and recommended they contact Kitchenaid with any questions/complaints."
Near Leander, TX 78641
Lou
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Arrived on site to insect refrigerator water and ice dispenser issues. Upon further inspection, customer advised that the ice door doesn’t close and the water is delayed when dispensed. Tested the water dispenser and it delayed approximately 1-3 seconds then dispensed. I continued to test and it operated as designed. I contacted techline and spoke to Brian and advised of my findings. He recommended replacing the switch and maybe paddle if needed and the last thing to replace would be the UI. Provided file #772818719. I removed and replaced the UI and retested and the unit continued to operate as designed. I found the water filter “change” light on and I recommended that the customer replace the filter. They had one and changed it and retested and it continues to operate as designed. No water leaks observed during service, job completed."
Near Austin, TX 78738
Brandon
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KSSC42QTS02 "Arrived on site for customer complaint of no water and intermittent ice dispenser working, called TL, they recommended checking freezer door harness, I could not see any damage to harness, after doing some voltage tests at control board, they recommended replacing freezer door switch, auger motor, and control board. Customer wants us to start with one component at a time starting with door switch, then auger, then control. ; ordrng 1 CNOTE (CUSTOMER REQUESTED BC ONLY) and 1 W10822635 (motor) and 1 WP2318054 (cntrl-elec) and 1 WP2321285 (switch)"
Near Round Rock, TX 78664
Andy
Job Details: 06/29/2020
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site for refrigerator still making noise when RC door is opened or when pushing down from top right side. Called tech line and spoke with Austin. SR# 7727824964) made aware of issues and what was done. Was instructed to order part 4387828A shims and to use to try to re level. Found that unit does not have feet and is on only rollers and will not word as it will not stay on shims. Called tech line again and spoke with Mark (Same SR#) Made aware of this and was instructed to pull unit out. Tilt unit sideways, loosen set screws were refrigerator is mounted on rails, put unit back down, try to re rack unit, tilt unit again and retighten set screws. . No water leaks present at time of service.; ordrng 1 SEENOTE
Near Austin, TX 78748
Leonardo
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to test unit not heating. Tested unit and found bad heating element. Replaced heating element, tested unit and unit heats and functions correctly. No leaks present at this time. Job complete."
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/29/2020
DISHWASHER BOSCH SHEM63W55N/13 Arrived on site for dishwasher not responding to control and door not registering. Inspected unit and work area. Found door not shutting completely. Found spray arm not connecting to manifold and causing issue with door latch. Will need to replace door latch and spray arm. . ; ordrng 1 00630784 (LATCH) and 1 00745856 (SPRAY ARM ASSEMBLY )
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/29/2020
DRYER KENMORE 110.6913241 "Arrived on site for dryer making squeaky sound. Inspected unit and work area. Tested dryer operation and no noise occurred. Disassembled dryer and found motor pulley not turning freely. Will need to replace pulley to repair. .; ordrng 1 W10837240 (PULLEY )"
Near Cedar Park, TX 78613
Kayman
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher not cleaning properly and not drying. I ran diagnostics and the sump and motor assembly sounds good and strong. Spray arm is spinning. And the heater has a amp draw of 7.9 at start of heat which is within factory standard limits. I spoke to tech line regarding this visit and they said it could be a loading issue. I advised customer on my findings and steps to take to ensure proper cleaning. Techline gave me a SR# 7728184262 for reference. Job complete.
Near Austin, TX 78734
Brandon
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KBSD602ESS00 "Arrived on site for customer complaint of unit making loud noise during water dispensing. Found faulty valve, I replaced valve, unit tested good."
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/29/2020
REFRIGERATOR AMANA ASD2522WRW01 "Arrived on site for refrigerator not cooling inspected unit work area gain access to evaporator found an Incomplete frost pattern gain access to compressor check amp draw on to compressor found non check voltage to compressor found 120v tested resistance from compressor with in range.found failed capacitor and starting device. ; ordrng 1 WPW10189190 (STARTING DEVICE ) and 1 WPW10662129 (CAP)"
Near Leander, TX 78641
Lou
Job Details: 06/29/2020
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site to install previously diagnosed and ordered part. Due to the control not putting out voltage during agitation, I removed and replaced the aim control and tested. Unit continues to not agitate. I removed and replace the gearcase, stator and slider and retested. Unit continues to not agitate. No water leaks observed during service.; ordrng 1 W10754448 (clutch)"
Near Leander, TX 78641
David S
Job Details: 06/29/2020
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site to install a clutch. I gained access to the the clutch and replaced new. I ran a calibration, and ran the unit through a diagnostics cycle. During agitate the entire tub agitated and not just the wash plate. I disassembled the other stator and inspected the slider. I found the slide spring installed in the wrong position. I reinstalled the drive system properly. And ran a test cycle. The unit operated as designed. No water leaks detected. Job complete."
Near Dripping Springs, TX 78620
Robert
Job Details: 06/29/2020
DISHWASHER GE GDT605PSMSS Arrived on job for complaints of not starting. Ran test and dishwasher working properly at time of service.
Near Round Rock, TX 78664
Kayman
Job Details: 06/29/2020
MICROWAVE WHIRLPOOL WMH73521CS4
Near Austin, TX 78728
Kayman
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for previously diagnosed parts. I installed the evap motor and harness the main control and the control UI. Unit is working as designed. Job complete.
Near Austin, TX 78726
David Z
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KSSS48QDX05 Arrived on site to install previously diagnosed switch to resolve no power to unit. Installed new power switch and retested. All is now working as designed.
Near Austin, TX 78748
Scott
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for not making ice . Found ice maker had failed . Replaced maker . Ran harvest , all checked normal . No water leaks detected at time of service. Job complete."
Near Dripping Springs, TX 78620
Robert
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of not washing. Found 120v to motor but not working. Replaced motor and test. No leaks detected at time of service.
Near Austin, TX 78737
Leonardo
Job Details: 06/29/2020
OVEN WHIRLPOOL WOS31ES0JS00 Arrived on site to replace blown fuse. Replaced fuse and tested unit. Unit functions correctly at this time. Blower working correctly. Job complete
Near Georgetown, TX 78633
Cliff
Job Details: 06/29/2020
MICROWAVE KITCHENAID KBMS1454SSS1 Arrived on site to replace turntable motor for microwave. Replaced motor and tested unit. Found all is functioning properly at this time.
Near Cedar Park, TX 78613
David S
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for icemaker not making ice and ice build up around around the ice chute. I inso cited the unit and work area. I found the error code e2 on test 56. I ran test 57 and the unit failed to harvest. Previous installed ice maker is defective. I am ordering 2 ice maker W11294907 assemblies to complete the repair. ; ordrng 2 W11294907 (icemaker)s
Near Georgetown, TX 78628
Cliff
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Arrived on site to diagnose a refrigerator that is not sealing properly. Found center mullion not closing all the way. Replace the mullion and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.