Service History 1116

Near Lampasas, TX 76550
Thomas L.
Job Details: 10/24/2017
Arrived on site for washer not cleaning clothes properly. Customer showed me pants and shirts with white marks on them. The marks came off with a wet wash cloth. The marks are soap marks. Visited with customer about cycles and selections to elliminate this issue. Water connections were dry. l
Near Lampasas, TX 76550
Thomas L.
Job Details: 10/24/2017
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/24/2017
MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling properly. Ran diagnostics and found no error codes. Advised customer that unit is a low water and energy efficient unit. Water initially will only fill to top of low profile agitator. Educated customer how to load unit. Calibrated unit. Unit calibrated successfully. All water connections were dry at time of service.
Near Austin, TX 78749
Connor M.
Job Details: 10/24/2017
WGD4616FW1 whirlpool dryer Arrived on site to test unit for issues. Found an eraing stuck between cabinet and drum causing loud noise. Removed and tested unit. Unit cycling proeprly. No heating issues found. Instruct on proper venting and fire hazard.
Near Austin, TX 78749
Connor M.
Job Details: 10/24/2017
WGD4616FW1 whirlpool dryer Arrived on site to test unit for issues. Found an eraing stuck between cabinet and drum causing loud noise. Removed and tested unit. Unit cycling proeprly. No heating issues found. Instruct on proper venting and fire hazard.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/24/2017
WRV986FDEM00 (5 Door French Door Refrigerator) - Arrived onsite to instsll door to french door refrigerator from prior visit’s rediagnosis. Removed LH door and installed new replacement. Door aligns well and seals well to cabinet. Icedoor seperator seals well to new door. No other issues found. All water connections were dry at time of service.
Near Cedar Creek, TX 78612
Carlos G.
Job Details: 10/24/2017
Arrived on site to replace parts from previous visit. Removed and replaced vent trim and screw. All checks ok. Job complete.
Near Killeen, TX 76542
Arthur B.
Job Details: 10/24/2017
WRF555SDFZ00 (French Door Refrigerator) - Arrived onsite for customer complaint of water line freezing and not dispensing reoccurring issue. Checked temperatures and found 39F in RC and 2F in FC section. Called WPL techline Mark SR#7720377657. He stated to defrost water dispenser line and raise temperature setting in FC section to +3F. Removed water line and defrosted line. Raised temperature to +3F. Water now dispenses. Mark also advised of happens again to call back. Possible water line routed too close to cabinet liner causing to freeze. No other issues found. All water connections were dry at time of service.
Near Lampasas, TX 76550
Thomas L.
Job Details: 10/24/2017
Arrived on site as right front burner no longer works. Originally he had no control over that burner. Removed and replaced burner and switch and tested unit. Burner now works properly and is controllable as well.
Near Austin, TX 78736
Connor M.
Job Details: 10/24/2017
WED4985EW0 whirlpool dryer Arrived on site to test unit for issues. Found start but damaged and terminal damaged. Will need both for repair. Ordering for return.
Near Manor, TX 78653
Carlos G.
Job Details: 10/24/2017
Arrived on site and checked the unit for scratch on front panel. Confirmed scratch on front door. Removed and replaced panel. All checks ok now. No water leaks present after service. Job complete.
Near Austin, TX 78748
Connor M.
Job Details: 10/24/2017
NED4600YQ1 Amana dryer Arrived on site to test unit for loud noise. Found drum had an inch of play front to back. Disassembled unit and found both rollers seized and significantly damaged. Found large amount of debris in unit due to gap in bulkhead and drum. Cleaned unit out and checked ducting. Replaced rollers, idler pulley, and belt. Performed vent test and confirmed house duct work needs to be cleaned. Instruct on proper venting and fire hazrad. Unit working properly.
Near Killeen, TX 76543
Arthur B.
Job Details: 10/24/2017
RY160LXTQ02 (Freestanding Range) - Arrive onsite to install control and bake element to range from prior visit’s diagnostics. Removed control and bake element. Installed new replacements. Reassembled. Tested unit. Unit control comes on and bakes as intended. No other issues found.
Near Killeen, TX 76541
Arthur B.
Job Details: 10/24/2017
ED5HVEXVQ02 (SxS Refrigerator) - Arrived onsite for customer complaint of no cool SxS refrigerator. Found unit is 9 years old. Advised customer that unit is not covered under factory warranty. Contacted SW @ OF. She contatced SPOC and advised that WPL will not cover repair and will have to go thru extended warranty. No worked performed.
Near Austin, TX 78749
Connor M.
Job Details: 10/24/2017
WFW92HEFC0 whirlpool washer Arrived on site to test unit for dispenser issue. Found custome runaware of concentration adjustment option and water hardness option. Instruct customer on proper function. Unit working properly, no leaks detected.
Near Austin, TX 78722
Carlos G.
Job Details: 10/24/2017
Arrived on site and checked the unit for no bake issue. Checked components and found a loose connection at ignitor. Corrected and tested multiple times ok. Job complete.
Near Killeen, TX 76549
Arthur B.
Job Details: 10/24/2017
WTW8040DW3 (Top Load Washer) - Arrived onsite for customer complaint of top load washer shut off mid cycle and not come back on. Was not able to enter function. Removed console and found control DOA. Removed control and installed new replacement. Entered diagnostics. Drained unit. Calibrated unit. Unit calibrated successfully. Ran basket clean. Unit now works as intended. All water connections were dry at time of service.
Near Georgetown, TX 78633
Mike C.
Job Details: 10/24/2017
Maytag washer MHW8200FC0 Arrived to find unit with door locked and no operation. Put unit into diagnostics and found error codes for long fill and water level error. Started a automatic diagnostics cycle and found no water coming into unit. Checked voltage at valve and found good voltage. Checked water supply at wall and found both valves turned off. Turned water supply valve on and rechecked operation, checked good. Customer had just had flooring replaced and unit had been moved, water did not get turned back on when unit was moved back into place. Unit checks good with no water leaks.
Near New Braunfels, TX 78130
Connor M.
Job Details: 10/24/2017
WFW9640XW whirlpool washer Arrived on site to test unit for loud noise during operation. Found basket had alot of play when spinning and could clearly hear a shreaded bearing. Eill need basket and tub to repair. Please allow 3 hours to perform repair safely. Office to scheudle after autho.
Near Austin, TX 78744
Carlos G.
Job Details: 10/23/2017
Arrived on site and checked the unit for no bake. Removed cover to check spark on igniter and found unit turned on just fine. Retested multiple times and unit turned on every time. Noticed pan above drawer sides indicating metal pan possibly made contact with ignitor not allowing bake to come on. Collected $108.24 via CC. Job complete.
Near New Braunfels, TX 78132
Connor M.
Job Details: 10/23/2017
KSSC42QVS10 kitchenaid refrigerator Arrived on site to test unit for frost build up in freezer. Fuknd ice door all the way open. Will need to replace. Ordering for return. Sw approved wed.
Near Austin, TX 78741
Carlos G.
Job Details: 10/23/2017
Arrived on site and checked the unit for not dispensing ice issue. Checked ice bucket and found arm not inserted properly. Reinstalled ice bucket correctly at all checks OK now. No water leaks present after service. Job complete.
Near Spring Branch, TX 78070
Connor M.
Job Details: 10/23/2017
WRS325FDAM02 whirlpool refrigerator Arrived on site to test unit for frost in freezer. Found door not closing all the way at top right corner. Door isnt binding anywhere. Confirmed door is warped with 4 foot level. Called n.e.w. Techline to get approval. Attached pics illustrating door warp to sd mobile. Filter housing not staying closed. Will need to replace. Next tech must adjust water pressure at supply to remove chatter. Cali approved friday.
Near Killeen, TX 76549
Arthur B.
Job Details: 10/23/2017
WEE730H0DS0 (SlideIn Range) - Arrived onsite for customer complaint of freestanding slide in range oven shut off. When arrived, found unit was on. Ran service diagnostics and found code;F6E0 (Eprom Error), F8E0 (Cool Fan Error). Was able to clear codes and test unit. Unit heats as intended. No other issues found at this time.
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/23/2017
Arrived on site for no operation of lamp. Found base cracked and not allowing a proper connection with the bulb. Replaced and now works properly.
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/23/2017
Near Round Rock, TX 78665
Jonathan
Job Details: 10/23/2017
Whirlpool dishwasher model WDT720PADM2. Not draining.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 10/23/2017
WRT541SZDW00 (Top mount Refrigerator) - Arrived onsite for customer complaint of both door on top mount refrigerator no sealing to cabinet causing frost build up. Found that door will need to be replaced due to type of seal. Attempted to R/R door fip seal. Found liner will crack when attempting to install new seal. Ordering both door to complete repair. Advised doors can take 6-8 weeks to arrive. OF to R/S. Unit not connected to power or water source at time of service.
Near Blanco, TX 78606
Connor M.
Job Details: 10/23/2017
106.51182111 kenmore refrigerator Arrived on site to install parts for no cool. Installed compressor, drier, access valve and rc evap with cover. Tested unit for leaks unit checked fine. Observed proper frost patern on both evaps. No leaks deteced.
Near Round Rock, TX 78665
Jonathan
Job Details: 10/23/2017
Whirlpool vent hood model #RH2330XJB3
Near Fort Hood, TX 76544
Arthur B.
Job Details: 10/23/2017
RTW4516FW1(Top Load Washer) - Arrived onsite for customer complaint of top load washer making loud banging noise would not unlock. Tipped washer up. Found gearcase leaking oil. This is causing burning smell as well. Ordering gearcase,cam kit and capacitor to complete repair. R/S customer for 10/26. That is customer next available. All water connections were dry at time of service.
Near Granite Shoals, TX 78654
Thomas L.
Job Details: 10/23/2017
Arrived on site for no operation of lamp. Found base cracked and not allowing a proper connection with the bulb. Replaced and now works properly.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 10/23/2017
Near Austin, TX 78703
Carlos G.
Job Details: 10/23/2017
Arrived on site to replace parts from previous visit. Removed and replaced freezer door, motor and silicon. Sealed complete cabinet. No water leaks present after service. Job complete.
Near Round Rock, TX 78664
Mike C.
Job Details: 10/23/2017
Whirlpool dishwasher WDF520PADB7 Arrived to check unit for poor drying performance. Put unit into diagnostics and found no error codes. Ran unit through a automatic diagnostics cycle and found heater to come on at end of cycle. Found customer is not using a rinse aid. Instructed customer on the use of a rinse aid like Jet Dry and advised of using high temp wash as well. Unit checks good with no water leaks.
Near Seguin, TX 78155
Daniel A.
Job Details: 10/23/2017
KRFC704FPS00 Not cooling/leaking water. Installed evaporatorvrework kit and installed updated control. Verified normal operation after service. No water supply to u it at time of service. Verified all water fittings connected properly at inlet valve/ filter housing
Near Seguin, TX 78155
Daniel A.
Job Details: 10/23/2017
MER8775AB Oven not heating. Verified voltage/thermal fuse/bake-broil elrmenypt operation. Replaced defective control. Verifiedcresistancecatvsensor. Normal operation after service. Preheated oven 350
Near Round Rock, TX 78665
Mike C.
Job Details: 10/23/2017
Whirlpool Range WGG745S0FS02 Arrived to check unit for not lighting. Turned a valve all the open on high and found only air coming out. Left valve open for about 2 minuets and found gas finally came through. Checked all burners and found them to all light after purging air from lines. Unit checks good.
Near Wimberley, TX 78676
Connor M.
Job Details: 10/23/2017
WRB322DMBM00 whirlpool refrigerator Replaced both doors due to excessive rust. Installed nameplate and transfered gaskets. Unit working proeprly, no leaks deteced.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/23/2017
WTW7040DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not gettimg enough water into tub. Ran service diagnostics and found error code F6E2 (UI Stuck). Tested unit. Advised customer that this is a low water,low agitator unit. Water only fills to above agitator. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/23/2017
WED7000DW1 (Dryer) - Arrived onsite for customer complaint of dryer taking too long to dry. Used vent test kit and found poor air circulation. Found venting goes to roof. Advised customer to gave roof venting checked. No other issues found. Dryer vent and lint trap clean of lint at time of service.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 10/23/2017
Arrived on site for icing in freezer section. Foumd gap between freezer linnee and freezer cabinet. Reselaed and removed ice All connections were dry.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 10/23/2017
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 10/23/2017
Arrived on site as the oven light would not work. The customer replaced the bulb but did not have it in completely. Corrected and unit now works properly.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 10/23/2017
Arrived on site as the oven light would not work. The customer replaced the bulb but did not have it in completely. Corrected and unit now works properly.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 10/23/2017
Arrived on site for no heat condition. Found control board to have a failing cook relay. Unit will need new control board.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 10/23/2017
Arrived on site for no heat condition. Found control board to have a failing cook relay. Unit will need new control board.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 10/23/2017
Near Round Rock, TX 78681
Jonathan
Job Details: 10/23/2017
Whirlpool dishwasher model # WDT720PADM3. Failure, not draining water.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/23/2017
WRX735SDBM00 (French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not producing ice. Found icemaker stuck mid harvest. Removed faulty icemaker and installed new updated replacement. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Bastrop, TX 78602
Carlos G.
Job Details: 10/20/2017
Arrived on site to replace parts from previous visit. Removed and replaced water valve. Ran test cycle and all checks ok. No water leaks present after service. Job complete.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/20/2017
WMH73521CS6 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave getting OPEN/CLOSE error. Removed control cover and found switches burnt. Removed all switches. Installd new upper/lower interlocks,3 way,NC,NO switches. Reassembled. Tested unit. Unit now opens/closes as intended. No other issues found at this time.
Near San Marcos, TX 78666
Carlos G.
Job Details: 10/20/2017
aking ice/not pumping very clean or enough water for ice 8/11/17 10:31: DG there 8/11 FRI, 9:51 to 10:26, Arrived on site. Check for no ice issues. Found water valve bad. Replaced water valve still having issues with water coming in. Found not enough pressure going to unit. Instructed customer on having the plumber come out to check lines. No leaks present. Job complete; Job Cmpltd, O-emld tckt [SdLink\160455a.png] (via SDM)
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/20/2017
RTW4516FW1 (Top Load Washer) - Arrived onsite for to actuator to top load washer. Removed actuator and installed new replacement. Attempted to calibrate unit and found unit will cut in and out. Tested components manually and found all work. Tested on normal cycle. Found water will again cut in and out and control lights flicker. Found control faulty. Ordering control to complete repair,water valve, and capacitor to complete repair. OF to contact customer for R/V date due to control availability. All water connections were dry at time of service.
Near New Braunfels, TX 78132
Connor M.
Job Details: 10/20/2017
WOD93EC0AS04 whirlpool oven Confirmed unit heating properly. Ambient sensors reading correct at room temp. Customer has no history of issues with unit before inspection. Temps shown on bakers thermometer will never show accurate. Temp displayied on UI is estimated temp. Average temp on unit is accurate. No difference between top and bottom. Replaced gaskets due to minor ware. Unit working proeprly.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/20/2017
WTW5000DW0 (Top Load Washer) - Arrived onsite to install gearcase and washplate to top load washer from prior tech’s diagnosis. Removed gearcase. Installed new gearcase,actuator and cam. Installed new washplate. Tested unit. Found inner basket loose and freespins. Unit will also need hub amd inner basket. OF to contact customer once authorization is given. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Connor M.
Job Details: 10/20/2017
WRF992FIFM00 whirlpool refrigerator 7720356702 file number arrived on site to test unit for ff not freezing and no ice. Called techline and confirmed bad ui and frost behing evap pushing evap out. Unit will need be fully defrosted.
Near New Braunfels, TX 78130
Carlos G.
Job Details: 10/20/2017
Arrived on site and checked the unit for cut cord. Confirmed damage to power cord. Removed and replaced harness. Ran test cycle and all checks ok. Job complete.
Near New Braunfels, TX 78130
Carlos G.
Job Details: 10/20/2017
Arrived on site and checked the unit for not washing top rack issues. Ran diagnostics and found water temperature error code. Confirmed water is getting to ceiling and all components are working as designed at this time. Advised customer to turn up water temp and not to use double rinse aid. No water leaks present after service. Job complete.
Near Marion, TX 78124
Connor M.
Job Details: 10/20/2017
WFE540H0ES0 whirlpool range Arrived on site to test unit for not baking. Found proper voltage but relay not engaging for bake. Confirmed bad bake relay. Replaced control and tested unit. Unit working proeprly.
Near New Braunfels, TX 78130
Connor M.
Job Details: 10/20/2017
ADB1400AGS1 Amanda dishwasher Arrived on site to test unit for not drying well. Found element working. Lots of plastic cups and plates. No issues found. Instruct on proper maintenance. No leaks detected.
Near New Braunfels, TX 78130
Connor M.
Job Details: 10/20/2017
AGR5330BAS3 Amanda range Arrived on site to test unit for gas smell when unit forst starts. Found complete blue flame no flame traveling from burner, full combustion. Instruct on incomplete at start up. Ordering door panel. Erica approved wed 25
Near Killeen, TX 76549
Arthur B.
Job Details: 10/20/2017
WRF555SDFZ01 (French Door Refrigerator) - Arrived onsite to exchange RF door. Removed rusted RF door and installed new replacement. Reassembled. Customer satisfied with new replacement. All water connections were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 10/20/2017
MVWC415EW2 (Top Load Washer) - Arrived onsite to install new agitator,bolt and dispenser. Removed defective parts and installed new replacements. Calibrated unit. Unit calibrated completely. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 10/20/2017
MMV4205BAS (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave not heating. Tested using mircrowave light. Found no lights coming on. Removed cabinet wrapper and removed magnetron,capactior and diode. Installed new replacements. Tested unit. Found magnetron will not come on. Unit will need also thermostat switch and transformer to complete repair. OF to R/S once authorization is given for addtional parts.
Near Temple, TX 76502
Arthur B.
Job Details: 10/20/2017
WDF330PAHB1 (Dishwasher) - Arrived onsite for customer complaint of dishwasher leaking when draining. Removed drain pump and found twb that holds drain pump was broke off. Removed defective sump and motor and installed new replacement. Reassembled and tested unit. Unit fills,washes,drains and heats with no issues. No water leaks detected at time of service.
Near Temple, TX 76504
Mike G.
Job Details: 10/20/2017
WRS325FDAM02, Arrived on site for LIGHTS FLICKERING INSIDE ON REF AND FRZR SIDE, checked unit and found that the main LED light control is bad replaced LED light control and checked unit after repair and all lights are now working checked unit for water leks and no leaks found at time of srv... Unit checked fine at this time....
Near Temple, TX 76504
Mike G.
Job Details: 10/20/2017
WRS325FDAM02, Arrived on site for LIGHTS FLICKERING INSIDE ON REF AND FRZR SIDE, checked unit and found that the main LED light control is bad replaced LED light control and checked unit after repair and all lights are now working checked unit for water leks and no leaks found at time of srv... Unit checked fine at this time....
Near New Braunfels, TX 78132
Connor M.
Job Details: 10/20/2017
KRFF707ESS00 kitchenaid refrigerator Arrived on site to install thermistor harness. Found unit already defrosted. Replaced thermistor and secured it in proper location. Unit working properly, no leaks deteced.
Near New Braunfels, TX 78130
Connor M.
Job Details: 10/20/2017
MZF34X16DW00 maytag freezer Arrived on site to test unit for tripping breaker. Found unit plugged into gfci. Tripping gfci not breaker. Instruct customer on replacing outlet or having it replaced. No leaks deteced.
Near Rogers, TX 76569
Mike G.
Job Details: 10/20/2017
WRS322FDAW04, Arrived on site for ice machine is not hooked up to the water but cust can hear it running checked unit and found that the icemaker is not turned off, turned off icemaker checked unit and found that the icemaker is now not trying to make ice checked unit for water leaks and no leaks found at time of srv.... Unit checkedmfine at this time....
Near Rogers, TX 76569
Mike G.
Job Details: 10/20/2017
WRS322FDAW04, Arrived on site for ice machine is not hooked up to the water but cust can hear it running checked unit and found that the icemaker is not turned off, turned off icemaker checked unit and found that the icemaker is now not trying to make ice checked unit for water leaks and no leaks found at time of srv.... Unit checkedmfine at this time....
Near Temple, TX 76502
Arthur B.
Job Details: 10/20/2017
WRF555SDFZ02 (French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator making loud vibrating noise when running. Tested compressor in test 04. Found copper lines rubbing on bottom panel. Adjusted copper lines and noise disappeared. No other issues found. All water connections were dry at time of service.
Near Kempner, TX 76539
Arthur B.
Job Details: 10/19/2017
MFX2876DRM00 (French Door Refrigerator) - Arrived onsite for customer complaint of no cool issue on french door refrigerator. When arrived, found RF section @ 22F,RC section @ 41F. Found small frost patterns on both evaporators. Found compressor hot to touch. Unit will need new compressor to address issue. Skyped SW and receoved R/V date of 10/24. All water connections were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 10/19/2017
MEDC215EW1 (Dryer) - Arrived onsite for customer complaint of dryer door not closing properly. Reinstalled door to LH swing. Door now closes/opens as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Killeen, TX 76541
Arthur B.
Job Details: 10/19/2017
WTW4616FW1 (Top Load Washer) - Arrived onsite to complete front load washer repair. Removed motor,control,actuator and water valve. Installed all new replacements. Reassembled. Plug unit in. Caibrated unit. Unit calibrated successfully. Tested unit. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Georgetown, TX 78626
Thomas L.
Job Details: 10/19/2017
Arrived on site for no operation. Found that the start button on the control panel would not operate. Replaced control panel and tested unit all operations are normal water connections are dry.
Near Georgetown, TX 78626
Thomas L.
Job Details: 10/19/2017
Near Bastrop, TX 78602
Carlos G.
Job Details: 10/19/2017
Arrived on site to replace parts from previous visit. Removed and replaced water pump and control. Ran diagnostic checks and all OK. No water leaks present after service. Job complete.
Near Bastrop, TX 78602
Carlos G.
Job Details: 10/19/2017
Arrived on site to replace parts from previous visit. Removed and replaced latch and striker. Ran calibration and test cycle and all checks ok. Job complete.
Near Belton, TX 76513
Arthur B.
Job Details: 10/19/2017
KRFF507EBL01 (French Door Refrigerator) - Arrived onsite for customer complaint of deli drawer not closing on french door refrigerator. Found RC evaporator froze up. Used steamer to removed all ice from evaporator. Repsitioned and secured thermistor to proper location. Reassembled. Deli drawer closes as intended. No other issues found. All water connections were dry at time of service.
Near Belton, TX 76513
Arthur B.
Job Details: 10/19/2017
KRFF507EBL01 (French Door Refrigerator) - Arrived onsite for customer complaint of deli drawer not closing on french door refrigerator. Found RC evaporator froze up. Used steamer to removed all ice from evaporator. Repsitioned and secured thermistor to proper location. Reassembled. Deli drawer closes as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78741
Leonardo
Job Details: 10/19/2017
WDT720PADM3 dishwasher whirlpool not drying. Arrived on site to test unit for not drying. Test unit and found heater working correctly. Found customer not using jet dry to help dishes dry better. Adviced customer to use jet dry job complete no leaks present.
Near Austin, TX 78738
Cliff
Job Details: 10/19/2017
Whirlpool dishwasher WDT780SAEM1. Arrived on site to replace drain hoses for dishwasher. Replaced both hoses and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 10/19/2017
Arrived on site. Replaced refrigerator door. All functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 10/19/2017
Arrived on site. Replaced refrigerator door. All functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 10/19/2017
Arrived on site. Replaced refrigerator door. All functions tested OK. No leaks present. Job complete
Near Lakeway, TX 78738
Thomas L.
Job Details: 10/19/2017
Arrived on site as water dispenser in door was not working. Found that the water valve energizes but water will not pass through door. Water to the door. Found that the waterline in the door was frozen as the temperature was set for -3. Tried to open line with steam but stopped after about five minutes. Reset controls and customer will defrost unit. Water connections were dry.
Near Lakeway, TX 78738
Thomas L.
Job Details: 10/19/2017
Near Leander, TX 78641
Jerry C.
Job Details: 10/19/2017
NED4655EW1 Arrived to instal previously diagnosed and ordered parts. I removed the faulty wiring harness and installed the replacement. I tested the unit and it ran, heated and cycled as designed. Operational test good, no lint within cabinet area.
Near Salado, TX 76571
Steve C.
Job Details: 10/19/2017
Arrived on site to replace the evaporator cover and the main control due to the unit not cooling properly. Replaced all parts and tested the unit. Unit works properly and advise the customer to wait 24 hours for the unit to start freezing and cooling properly. All water connections were dry at the time of service.
Near Salado, TX 76571
Steve C.
Job Details: 10/19/2017
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/19/2017
WTW7300DW1 (Top Load Washer) - Arrived onsite for customer complaint of scraping noise and not washing properly. Removed washplate and fpund charm between washplate and basket. Removed obstruction and reattached washplate. Ran diagnostics and found no error codes. Spoke with WPL Techline Tibor SR#7720343492 and advised of findings. Advised unit is working as designed. Advised customer to call WPL customer care. No other issues found at this time. All water connections were dry at time of service.
Near Austin, TX 78748
Leonardo
Job Details: 10/19/2017
Dishwasher whirlpool WDT970SAHZ0 making loud noise. Arrived on site to test unit for unit making loud noise. Test unit and found unit not getting water in. Checked the water valve under sink and found water closed to dishwasher. Open water valve on and test unit and unit test good no more loud noise. Job complete no leaks present
Near Austin, TX 78748
Leonardo
Job Details: 10/19/2017
Near Jarrell, TX 76537
Steve C.
Job Details: 10/19/2017
Arrived on site for the unit is going out of balance on every load. Found the suspension rods are bent and the springs are worn out. Replaced the damper kit and releveled the unit. Unit works properly and all water connections were dry at the time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 10/18/2017
UMV1160CB3 (OTR Microwave) - Arrived onsite to install heating parts to OTR microwave from prior tech’s diagnosis. Uninstalled unit from above range. Removed transformer,magnetron,capcitor and diode. Installed new replacements. Reinstalled unit back above range and tested with 1 cup of water @ 2mins. Water was boiling when completed. No other issues found.
Near Killeen, TX 76543
Arthur B.
Job Details: 10/18/2017
RY160LXTQ02 (Slide In Range) - Arrived onsite for customer complaint of slide in range bake element shorted and no control oven functions. Found element shorted in the rear corner amd control relay burnt. Will need new control and bake element to complete repair. OF to R/S. No other issues found.
Near Georgetown, TX 78633
Mike C.
Job Details: 10/18/2017
Kitchen Aid Microwave KHMS2050SSS2 Arrived to find display on door turning off and on. Found door bad on unit. Installed new door and checked operation, checked good. MW160 $159.99 - Door covered under 10year
Near Georgetown, TX 78633
Mike C.
Job Details: 10/18/2017