Near Pflugerville, TX 78660
Steve C.
Job Details: 04/30/2019
COOKTOP JENN-AIR JED4430WB02 Arrived on site to replace the blower due to short. blower and test the unit. Unit made a popping noise. Remove the connector junction box for the blower and found the lead connector is burnt. Will need to order the lead connector and will need to inspect the part before rescheduling the customer. Will use the other parts if needed for the next visit. Will also need to re-order the blower.; 1 W10267681 (harns-wire) and 1 WPW10219714 (transformr) and 1 WPW10338537 (blower)
Near Austin, TX 78731
Luis
Job Details: 04/30/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for cooling issue. Removed evaporator cover found exchanger lines extremely corroded. Diagnosed leak in system,unit would need evaporator and compressor. Advised customer during repair due to corrosion refrigerant lines might break during installation.
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/30/2019
WASHER WHIRLPOOL WET4027HW0 "Arrived on site to replace previous diagnosed part. Gained access to inlet valve, removed failed valve and installed new. Performed diagnostics mode and ran test cycle. Monitored valve operation and for water leaks. All tested good, no water leaks present."
Near Georgetown, TX 78628
Thomas L.
Job Details: 04/30/2019
WASHER WHIRLPOOL WTW8500DW Arrived on site for noise the operation. Found the gear case was the source of the noise. Removed and replaced. All water connections were dry.
Near Waco, TX 76710
Al
Job Details: 04/30/2019
DISHWASHER MAYTAG MDB8959SFZ4 Arrived to inspect dishwasher leaking water from front.Confirmed the complaint and removed the kick plate and noticed the front feet of the dishwasher were lower than designed. Customer confirmed she recently had the floor changed from tile to her current flooring.I adjusted the front feet to the highest level possible and test the unit for leaks and there were none.All water lines were dry at the time of service.JOB COMPLETE
Near Georgetown, TX 78628
Thomas L.
Job Details: 04/30/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site to inspect unit for warm temperatures in the refrigerator section. Found that the fresh food section was it 56° in the freezer section was it -6°. Found a heavy ice build up on fresh food evaporator. Unit will need to be defrosted before unit can be repaired.
Near Temple, TX 76504
Joel G.
Job Details: 04/30/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to diagnose dishwasher having a damaged front panel. Found front panel dented. Replaced, ran diags and verified operations and no water leaks at time of svc call."
Near Smithville, TX 78957
Steve C.
Job Details: 04/30/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for the unit is not drying properly. Tested the unit and found the unit will heat. Found no air flow to the outside due to clogged vent. Advise customer to clean air vents every six months.
Near Pflugerville, TX 78660
Steve C.
Job Details: 04/30/2019
REFRIGERATOR JENN-AIR JFFCC72EFS00 Arrived on site to replace the latch and filter latch. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Liberty Hill, TX 78642
James
Job Details: 04/30/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site and tested operation. I found chattering noise coming from freezer compartment. I ran diagnostics and found 3 way valve making a clicking noise constantly and the low side freezer evaporator line sweating in compressor compartment. Unit has a failing 3 way valve and possible sealed system leak. Unit will require new fresh food evaporator and 3 way valve to repair. Dye drier and process stub will be required to complete repair. 1 TJ90SF8404 (STUB) and 1 W10874835 (valve) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)
Near Austin, TX 78735
Luis
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for broken shelf issue. Found broken end cap on right side. Removed damaged endcap installed new endcap checked deli drawer operation good.
Near Austin, TX 78717
Lou
Job Details: 04/30/2019
RANGE WHIRLPOOL WFG525S0HS1 "arrived on site to inspect range cooktop burner not igniting. I tested all of the burners and found the front right burner Ignitor not arcing. I found that the Ignitor was not fully plugged in. Once I plugged it all the way, the unit operated as designed. No gas leaks detected during service, job completed."
Near Manchaca, TX 78652
Scott
Job Details: 04/30/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for oven door . Found trim is falling off outer glass on upper left corner . Ordering outer glass . .; ordrng 1 W11176456 (OUTER DOOR )
Near Holland, TX 76534
Joel G.
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site to diagnose the fridge leaking water. Found the drain plugged and hasn’t been updated. Replaced drain, verified operation and verified no water leaks at time of svc call."
Near Leander, TX 78641
James
Job Details: 04/30/2019
DRYER WHIRLPOOL WGD9550WW2 Arrived on site and tested operation. I found burner not igniting causing no heat. Tested all fuses and coils and found to be good. Tested gas pressure and found no gas entering unit. Found gas shut off and turned on. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78628
Lou
Job Details: 04/30/2019
ICE MACHINE KITCHENAID KUID308ESS1 "arrived on site to insect ice machine making loud noise. Upon further inspection, I turned the unit on and it began to cycle. Once the compressor came on, it sounded like a jack hammer and was loud. Also found that the condenser fan did not come on. I advised the customer of my findings and am ordering the compressor, evaporator, access valve, drier, and will return with the prescreened parts including the condenser fan motor. No water leaks observed during service.; ordrng 1 CNOTE-2HOURJOB and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10843121 (drier-tube) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/30/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on site for unit that would not dispense water or make ice. Found that no water was flowing through the filter housing. Replaced and tested. Operations are now normal. Water connections are now dry.
Near The Hills, TX 78738
Brandon
Job Details: 04/30/2019
RANGE FRIGIDAIRE FPGC3077RSB "Arrived on site to replace valve, after replacing valve, unit tested good."
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/30/2019
DRYER LG DLE3050W arrived on site for unit displaying slow vent failure code. Checked dryer it has good airflow. However at the end of the house event the air pressure is very low indicating a house vent problem.
Near Wimberley, TX 78676
Brandon
Job Details: 04/30/2019
MICROWAVE GE PEB7227SL1SS "Arrived on site for customer complaint of unit not opening door, found broken door latch board, and lever, after replacing parts unit tested good"
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/30/2019
DRYER MAYTAG MEDC300BW0 Arrived on site for no heat condition. Tested unit to find a failed thermal fuse replaced and tested. Unit now operate properly. Dryer venting is clean. Suggested customer have house venting checked.
Near Bastrop, TX 78602
Steve C.
Job Details: 04/30/2019
DRYER MAYTAG MGDB765FW0 Arrived on site for the unit is taking too long to dry. Tested the unit and found the flame will only turn on for couple seconds. Remove the vent and the unit is working properly. Went outside to check the vent and found the vent screen is clogged. Advise the customer to call the builder to have the vent screen removed.
Near New Braunfels, TX 78130
Robert
Job Details: 04/30/2019
WASHER WHIRLPOOL WTW5000DW Arrived on job for complaints of not spinning. Ran diagnostics and got code for suds and off balance. Calibrated washer. No leaks detected at time of service
Near Hutto, TX 78634
Jonathan S
Job Details: 04/30/2019
RANGE WHIRLPOOL SF114PXSB0 Arrived on site for range oven not working. Performed diagnostics mode and found error code F2 shorted key on control. Tested control and found cancel key intermittently working. Tested bake cycle and found igniter not drawing correct amps. Will need to replace igniter and control; ordrng 1 9762212 (cntrl-elec) and 1 W10918546 (IGNITER )
Near Austin, TX 78748
Luis
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for temperature concerns in fresh food. Checked temp reading,reading 39-40° when set at 37° called tech support per tech support normal to be off 2-3 degrees and recommended setting set point lower. No ice on evaporator good air flow"
Near Austin, TX 78748
Scott
Job Details: 04/30/2019
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site for oven getting too hot . Checked probe and was getting incorrect ohms . Replaced sensor , ran temp checked . Was +/- 5 degrees . All checked normal , no error codes . No gas leaks detected at time of service . Job complete ."
Near Georgetown, TX 78628
Lou
Job Details: 04/30/2019
MICROWAVE JENN-AIR JMW2430DS01 "arrived on site to inspect microwave/oven showing error code. Upon further inspection, I found that the display was showing error code F2E1-stuck or shorted key. I followed service matters tech sheet. The customer had already attempted to turn the power source off ad back on and nothing changed. I attempted to place it in diagnostics and the UI panel would not respond. I am ordering the UI panel . I will return with the prescreened parts.; ordrng 1 W10887855 (panl-cntrl)"
Near Holland, TX 76534
Joel G.
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site to diagnose dispenser leaking. I found that a single drip of water will come out from dispenser every couple minutes. . Water has bubbles causing a slow drip but from dispenser. . Verified no water leaks at time of svc call.
Near Austin, TX 78741
Scott
Job Details: 04/30/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for washer not advancing . Found latch would click but never lock . Replaced latch . Ran diagnostics . All checked normal . No water leaks detected at time of service . Job complete .
Near Hewitt, TX 76643
Al
Job Details: 04/30/2019
OVEN WHIRLPOOL WOD93EC0AS05 "Arrived to inspect damaged panel. Confirmed the complaint and attempted to install the new panel. Connected the ribbon, ground and grey power plug, unit never powered on. Ordered another panel (PSP) and Control..Will return installed panel when new panel is replaced.NEEDS MORE WORK.; ordrng 1 W10864166 (PANEL) and 1 W11032469 (ASSEMBLY MAXWELL CONTROL )"
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/30/2019
DISHWASHER WHIRLPOOL WDT720PADB Arrived on site for poor washability concerns. First test found water at 120° but it took about six minutes. Second test found the house has a water softener and the drying agent dispenser was set at max setting. Found filter in need of cleaning. Customer will address water temp and unit cleaning. All water connections were dry .
Near Austin, TX 78737
Luis
Job Details: 04/30/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for no lights and dispenser not working. Found deli ui unresponsive,removed deli ui found wires corroded in deli door diagnosed unit will need deli ui and door. ; ordrng 1 W10815668 (DELI DOOR) and 1 WPW10769076 (UI DELI)"
Near Burnet, TX 78611
Cliff
Job Details: 04/30/2019
WASHER GE HTW240ASK4WS "Arrived on site to replace gearcase, belt, and shifter for washer. Replaced all three parts and found all is functioning properly at this time. No leaks were found at time of service."
Near Lorena, TX 76655
Al
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived to inspect door leveling issues. Confirmed the complaint and adjusted the right door.Customer satisfied.JOB COMPLETE.
Near Austin, TX 78746
Luis
Job Details: 04/30/2019
ICE MACHINE KITCHENAID KUIA15PRLS3 "Arrived on site for no ice. Powered unit on found weak water flow from valve let unit run,compressor powered on no frost formation on evaporator,bottom of evaporator plate only get cold near cap tube diagnosed leak in system and failed water valve. Unit will need evaporator,compressor, a filter drier,service valve and water valve.
Near Burnet, TX 78611
Cliff
Job Details: 04/30/2019
ICE MACHINE KITCHENAID KUIS15NRTB0 Arrived on site to replace waterline and cutter grid for ice machine. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Leander, TX 78641
Lou
Job Details: 04/30/2019
WASHER MAYTAG MVWC416FW0 "arrived on site to inspect washer not spinning/clothes wet. Upon further inspection, the customer advised that the unit is making a loud noise like it was before when it was serviced in 2017. I placed the unit in diagnostics ad it showed error code F7E7. I tested the drive system and while in the process of testing the shifter, I switched from agitate to spin and the cam began to make a loud screeching noise as if it were stripped. Tilted the unit back and found gearcase oil on the puller shield and on the pulley. I noticed too that when the basket was slowing down from spin mode, it began to wobble as if it were warped.I am ordering the gearcase, basket and will return with the cam No water leaks observed during service.; ordrng 1 W10521298 (spin basket) and 1 W11035747 (gearcase)"
Near Kingsland, TX 78639
Cliff
Job Details: 04/30/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose a dryer that will not stay running. Tested unit and found push to start switch and timer visibly shorted. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/30/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found both sprayer arm split, door gasket warped, and vent assembly leaking. All four parts are leaking, and all four will need to be replaced to complete repairs. .; ordrng 1 WPW10428211 (vent) and 1 WPW10491331 (spray arm)"
Near Kyle, TX 78640
Leonardo
Job Details: 04/30/2019
RANGE WHIRLPOOL WFC150MLAW0 "Arrived on site to test unit for right rear burner not sitting correctly. Test unit and found element broken, replaced element test unit and unit test good job complete"
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/30/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for poor washability condition. Found main wash motor has failed. Replaced and tested. Operations are correct and all water connections are dry. Opted with customers permission to not pull the dishwasher out of the cabinet to replace pads. Opted to not change them due to partial cracks in cabinet.
Near Wimberley, TX 78676
Brandon
Job Details: 04/30/2019
WASHER MAYTAG MVWB850YW0 "Arrived on site for customer complaint of unit giving f51 error code and making loud noise during spin, found rotor was stripped, and outer tub needs replacing. Ordering parts.; ordrng 1 8565177 (rotor,motor main) and and 1 W10381078 (outer tub)"
Near Canyon Lake, TX 78132
Kevin
Job Details: 04/30/2019
RANGE WHIRLPOOL WOD51EC0AS06 Arrived on site and found float for oven temperature is +/-40 degrees but overall stays at 350. Recommended that customer continue to use oven but if any performance issues continue will need to replace both oven sensors and possibly control
Near Canyon Lake, TX 78132
Kevin
Job Details: 04/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and inspected dishwasher and found OWI harness is off and after reconnecting, ran a diagnostic cycle and all functions are operating properly. No water leaks detected at time of service, job complete."
Near Georgetown, TX 78628
James
Job Details: 04/30/2019
WASHER GE GTW460ASJ9WW Arrived on site to install new gearcase and found agitator is stuck together and will not come apart. I will have to replace both the upper and lower agitator to repair due to they will have to be broken off to access spanner nut to replace gear case; ordrng 1 WH43X25447 (agitator base asm) and 1 WH43X25448 (auger asm)
Near Austin, TX 78733
Luis
Job Details: 04/30/2019
REFRIGERATOR JENN-AIR JS48PPFXDA "Arrived on site for loud noise. Found water leaking from drain pan causing icicles along side walls and interfering with evaporator fan motor blade. Diagnosed faulty drain pan and installation. Removed old drain pan,installed new drain pan correctly,checked water flow to compressor compartment good. Reassembled unit,powered unit on checked fan motor operation good unit working as designed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/30/2019
DISHWASHER FRIGIDAIRE FFID2426TS "Arrived on site for customer complaint of dishwasher not powering on, found faulty control board, I replaced control, unit tested good."
Near Austin, TX 78703
Wesley
Job Details: 04/30/2019
REFRIGERATOR KITCHENAID KBFN506ESS01 Arrived onnsite and found repeat hinge problems with hinge tension pulling door slightly open. Unit needs overhaul of left side hinge assembly. Bolt not illustrated. MUST Have 5/16 hinge bolt that screws into bushing assembly directly into door for repair to be complete. ; ordrng 1 HINGESCREW (5/16 HEAD) and 1 W11176874 ( BUSHING) and 1 WP2316804 (spacer) and 1 WPW10121046 (etension) and 1 WPW10485980 (hinge-door)
Near Austin, TX 78723
Joseph C.
Job Details: 04/30/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for “door rubbing on cabinet” complaint. Inspected unit and found door hinge loose. Reset hinge and tightened mount. No leaks detected, at time of service."
Near Austin, TX 78746
Scott
Job Details: 04/30/2019
WASHER MAYTAG MVWB980BG0 "Arrived on site for clothes tearing and very loud in spin cycle . Ordering Bearing . . No water leaks detected at time of service .; ordrng 1 TOOLBEARING and 1 W10435302 (bearing)"
Near Austin, TX 78759
Wesley
Job Details: 04/30/2019
WASHER WHIRLPOOL MHW5500FW Arrived on site and found unit operating with a clog in the filter.Cleared clog. Unit is now operating as designed.
Near Austin, TX 78758
Wesley
Job Details: 04/30/2019
RANGE WHIRLPOOL WFG320M0BW2 Arrived on site and repaired faulty display with new control. All checks good.
Near Liberty Hill, TX 78642
James
Job Details: 04/30/2019
WASHER WHIRLPOOL WTW8800YW0 Arrived on site and found new lid damaged but I was able to install to allow function. Unit will also need new hinge pins to correct as they were reversed upon arrival and damaged causing poor alignment of lid. 1 W10842924 (lid) and 1 WPW10544328 (hinge(RT)) and 1 WPW10544329 (hinge(LEFT))
Near Cedar Park, TX 78613
Lou
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "arrived on site to inspect refrigerator ice maker not operating. Upon further inspection, I attempted to get the ice to dispense ad nothing would come out. I pulled the ice bin out and found the ice dispenser yoke almost falling off of the shaft. I installed the yoke and tightened it and tested the dispenser and ice dispensed. No water leaks observed during service, job completed."
Near Canyon Lake, TX 78133
Kevin
Job Details: 04/30/2019
DRYER WHIRLPOOL WED7500GW0 "Arrived on site for dryer stopping after 5 minutes of running. Found only stuck key error in diagnostic cycle. Customers experience was caused by moisture sensor operation while drying a single blanket, Showed customer that with a damp cloth across moisture sensors how it can add more dry time. Then removed damp cloth and showed how moisture sensor will now adjust dry time down. Recommend using timed dry more for this type of load. Job complete"
Near Austin, TX 78735
Leonardo
Job Details: 04/30/2019
RANGE JENN-AIR JES1450DS0 Arrived on site to test unit for front legs broken. Found both legs broken replaced left and right foot test unit and unit test good job complete.
Near Austin, TX 78757
Wesley
Job Details: 04/30/2019
REFRIGERATOR IKEA ISF25D2XBM01 Arrived onnsite and found unit Evap drain frozen and causing all freezer symptoms of door open and melting and customer also want new ff bin. ; ordrng 1 WP2188656 (pan-crispr) and 1 WPW10153550 (extension)
Near , TX 78628
James
Job Details: 04/30/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site and found bottom panel of oven bent and not locking into base clips. Removed and installed new and base is now locking into clips. Unit tests good. Job complete
Near Austin, TX 78754
Joseph C.
Job Details: 04/30/2019
DRYER WHIRLPOOL WGD90HEFC0 "Arrived on site for “tripping breaker” complaint. Could not get unit to heat up. Inspected and found burner assembly to be severely damaged. Removed and replaced burner assembly. Unit would still not ignite. Changed motor, due to no neutral. Suspect main harness has short. Ordering new. ; ordrng 1 W10801123 (harns-wire)"
Near Austin, TX 78739
Leonardo
Job Details: 04/30/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit not draining. Test unit and can hear something stuck in the drain motor. Removed drain motor and found glass stuck in drain pump. Removed glass test unit and unit test good unit draining correctly and no leaks present at this time. Customer also asked about unit not drying. Test heating element and element working good advised customer to use rinse aid to help unit dry better job complete.
Near New Braunfels, TX 78132
Kevin
Job Details: 04/30/2019
DRYER MAYTAG MEDB855DC4 "Arrived on site and found an error code for no L2 and restricted airflow, found harness to control board isn’t seated and after correcting power is correct. Found airflow exiting dryer is correct and recommended that vent be cleaned from the wall connection to the exterior of the home to prevent any further issues. No lint buildup found in cabinet at time of service, job complete"
Near Austin, TX 78739
Luis
Job Details: 04/30/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site for water dispenser issue. Tested dispenser water flows after 2-3 times water reduces and stops. Installed reducing valve same issue diagnosed faulty valve. Ordering new valve. ; ordrng 1 8212547RP (TUBE WATER) and 1 W11114721 (CONTROL) and 1 W11312191 (VALVE) and 1 W11336586 (ORION BOARD)
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL ED5LHAXMT10 Arrived on site for no ice condition. Found icemaker motor failed due to broken injector blade. Replaced ice maker and all operations are now normal. All water connections are dry.
Near Georgetown, TX 78633
Lou
Job Details: 04/30/2019
RANGE WHIRLPOOL WML75011HZ2 "arrived on site to inspect microwave fan noise. Upon further inspection, turned the venthood fan on and immediately I could hear a rattling noise. I removed the unit from the wall and removed the top panel and found that the hood fan hosing was cracked. I removed ad replaced the hood fan and tested and the unit operated as designed. Montes t(e unit back on t(e wall and tested again ad it operated as designed. Job completed."
Near Temple, TX 76502
Joel G.
Job Details: 04/30/2019
WASHER MAYTAG MVWC465HW1 "Arrived on site to install parts ordered by previous tech. Ran diags, found no errror codes. Customer informed me noise comes when unit is in spin mode and gets out of balance. Ran unit with a full load of clothes, it filled, washed and spun out just fine. Informed customer that a piece of clothing is going to one side of basket and causing noise when unit goes into a spin. Shifting sound is also normal for actuator to do between spin and agitate modes. Informed customer of loading clothes properly, I leveled unit and drain is secure. Verified no water leaks at time of svc call."
Near New Braunfels, TX 78132
Kevin
Job Details: 04/30/2019
COOKTOP WHIRLPOOL JGD8345ADB "Arrived on site and inspected the top and found left rear valve will not turn it all, left front burner is difficult to ignite, center front burner has a flame coming out of a rusted spot on cooktop surface below burner head. Will need a new cooktop surface for that module, new Venturis, an igniter, left side valves and a manifold for back up. Took multiple pictures.; ordrng 1 74004053 (sub 7432p073-60) and 1 7513P489-60 (manifold) and 1 WP2001F175-09 (cooktop) and 1 WP74005890 (IGNITER) and 1 WP7538P008-60 (venturi) and 1 WP7538P009-60 (venturi) and 1 WPY04100188 (valve-brnr) and 1 WPY04100188 (valve-brnr)"
Near Waco, TX 76710
Al
Job Details: 04/30/2019
WASHER WHIRLPOOL MVWB765FW3 Arrived to inspect washer not washing. Confirmed the complaint and attempted service test mode. The unit shut off after fill cycle and gave F5E2 LID LOCK ERROR.Ordering W10810403 Lid lock to complete the repair NEEDS MORE WORK ; ordrng 1 W10810403 (LID LOCK)
Near Killeen, TX 76549
Joel G.
Job Details: 04/30/2019
OVEN WHIRLPOOL WFE320M0EW2 Arrived on site to diagnose stove not baking. I verified 0 vac to the bake element. Faulty control board. Replaced co troll board and verified operations.
Near Bastrop, TX 78602
Steve C.
Job Details: 04/30/2019
BUILT IN COFFEE JENN-AIR JBC7624BS00 "Arrived on site To replace the grinder, infusion, and heater due to unit not dispensing coffee. Replacing infusion. And the unit is still not working properly. Found the unit has multiple components that have to be removed to gain access to the heater.
Near Canyon Lake, TX 78133
Kevin
Job Details: 04/30/2019
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site and found power connection to washer is loose at control board, after reseating connection washer is now operating properly. Also found customer is using a surge protector on outlet and recommended removing this as it can cause electronic noise which can interfere with control board. No water leaks detected at time of service, job complete"
Near Wimberley, TX 78676
Brandon
Job Details: 04/30/2019
REFRIGERATOR/TOP GE GFD28GMLEES "Arrived on site for customer complaint of freezer door not staying closed/hard to close. I applied lubricant to the tracks/rails, unit tested good."
Near Austin, TX 78759
Wesley
Job Details: 04/30/2019
DISHWASHER KITCHENAID KDTE204EWH Arrived on site and found unit with wheels missing bottom rack. Used 3 wheels to repair.
Near New Braunfels, TX 78132
Kevin
Job Details: 04/30/2019
ICE MACHINE JENN-AIR JIM158XYRS1 "Arrived on site and inspected ice machine and found no water Filling reservoir. Inspected valve and found voltage is correct. Replaced incoming water valve and ice machine is now operating properly. No water leaks from connections at time of service, job complete"
Near Killeen, TX 76549
Joel G.
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL ET1FHTXMQ04 "Arrived on site to diagnose small and hollow ice cubes. Found poor water pressure to the ice maker and coming out of the dispenser. Poor water pressure co,I gotta out of valve and water filter assy. Customer installed new water filter with no difference. I found poor water pressure coming from the water supply to fridge. Customer will need a plumber to repair water supply issue. Ice maker is corroding and recommended replacement, Verified no water leaks at time of svc call.; ordrng 1 4317943 (icemaker only)"
Near Wimberley, TX 78676
Brandon
Job Details: 04/30/2019
DISHWASHER WHIRLPOOL WDT720PADW2 "Arrived on site for customer complaint of leak, found a bunch of suds in unit after running test cycle causing unit to leak. All seals, drain, and motor tested good. Advised customer to use less soap."
Near Round Rock, TX 78681
Jonathan S
Job Details: 04/30/2019
MICROWAVE WHIRLPOOL WMH32519HV3 "Arrived on site for microwave turntable not working. Per diagnostics and tested microwave. Tested voltage to turntable and found present. Checked turn terminal connectors. Tested turntable resistance and found opened. Removed turntable and installed new. Tested operation, all tested good."
Near Canyon Lake, TX 78133
Kevin
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and replaced LED module in freezer after replacement all lights are again operating properly. No water leaks from connections at time of service, job complete"
Near Wimberley, TX 78676
Brandon
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL MFX2571XEM2 "Arrived on site for customer complaint of unit leaking, found leak coming from rear water valve. I could get house water valve to shut off, customer will need a plumber to replace the house shutoff valve before repairs can be performed.Part needed wpw10270395
Near New Braunfels, TX 78132
Kevin
Job Details: 04/30/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site and found wash plate has a crack in it, replaced wash plate and ran a test cycle to confirm operations are correct. No water leaks from connections at time of service, job complete"
Near Robinson, TX 76706
Al
Job Details: 04/30/2019
DISHWASHER WHIRLPOOL MDB8959SFZ4 Arrived to inspect dishwasher rack issues. Confirmed the complaint and removed and replaced the left and right tracks.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.
Near Harker Heights, TX 76548
Joel G.
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to diagnose the fridge having damage to the freezer door. Found and electrical connector coming out from door and wire protector broken. Water line is severely kinked and entire frz door needs replaced. Found no water leaks at time of svc call.; ordrng 1 LW11037733AUTHO (dor-fip SS )"
Near Austin, TX 78759
Wesley
Job Details: 04/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onnsite and repaired no drain dishwasher by removing drain tab from disposal. Unit is now operating as designed.
Near , TX 78628
Jonathan S
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRT318FMDB05 "Arrived on site for refrigerator not cooling. Inspected unit and found frost buildup in freezer (see SD-QuickPic). Performed diagnostics mode and advanced defrost cycle. Found unit defrosting. Found gap in between liner and cavity(see SD-QUICKPIC). Filled gap with whirlpool approved food grade silicone. Tested operation, all tested good, no water leaks present."
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/30/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on site for no ice condition. Found unit to have a very Noisey and failed compressor.Unit may need a condenser fan motor as well. The compressor was too loud for me to tell for sure if fan motor was running or not.;1 SF8404 (VALVE) and 1 W10843121 (drier-tube)
Near Kyle, TX 78640
Leonardo
Job Details: 04/30/2019
DISHWASHER WHIRLPOOL WDF310PAAB2 "Arrived on site to test unit for unit not heating. Test unit and found unit giving f7e1 error no heat. Test heater and found heater opened, replaced heater test unit and unit test good. Heater is getting hot job complete."
Near Leander, TX 78641
James
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and tested operation. I found unit not cooling and compressor starts then the overload clicks and shuts compressor off. Installed new start device and tested operation. Compressor now running properly and unit beginning to cool. Instructed customer that the unit may take up to 24 hours to reach proper temp. Job complete
Near Taylor, TX 76574
Jonathan S
Job Details: 04/30/2019
RANGE GE JGBS66REK3SS Arrived on site for range front left burner continues to sparks. Inspected valve and found switch not connected to valve correctly. Corrected switch and tested unit. All tested good.
Near Smithville, TX 78957
Steve C.
Job Details: 04/30/2019
WASHER MAYTAG MVWB765FW0 "Arrived on site to replace the suspension, drawer, and housing due to long fill error and weak suspension. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service."
Near Manor, TX 78653
Joseph C.
Job Details: 04/30/2019
MICROWAVE KITCHENAID KMHC319ESS3 "Arrived on site for “shattered inner door glass” complaint. Inspected unit and found heat had shattered glass, while customer was convection cooking cornbread. Ordering inner door glass. ordrng 1 W11045518 (door-inner)"
Near Austin, TX 78703
Scott
Job Details: 04/30/2019
WASHER MAYTAG MVWB865GW0 Arrived on site for clothes tearing . Found sheet stuck under agitator . Removed sheet and instructed customer on proper loading . No water leaks detected at time of service . Job completed .
Near Austin, TX 78704
Wesley
Job Details: 04/30/2019
DISHWASHER KITCHENAID KDFE204ESS1 Arrived on site and installed a new pump and motor. Existing motor failed. Unit is now operating as designed.
Near San Marcos, TX 78666
Robert
Job Details: 04/30/2019
DISHWASHER KITCHENAID KDFE104DSS3 Arrived on job for complaints of no drain. Found hose at disposal blocked. Replaced hose and test. No leaks detected at time of service
Near Leander, TX 78641
James
Job Details: 04/30/2019
OVEN WHIRLPOOL WOD51EC0HS00
Near Austin, TX 78756
Scott
Job Details: 04/30/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for poor washing . Ran diagnostics and found wash motor had failed . Replaced sump and motor . Ran diagnostics , all checked good .no water leaks detected at time of service . Job complete ."
Near Hutto, TX 78634
Jonathan S
Job Details: 04/30/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 "Arrived on site to install previous diagnosed parts. Removed damaged back and cord. Installed new cord and backing. Tested operation, all tested good. No water leaks present."
Near Austin, TX 78703
Leonardo
Job Details: 04/30/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to test unit to test unit for unit not getting to temp. Test unit and found unit under heating by 9 degrees. Calibrated oven to +10 degrees job complete
Near Austin, TX 78748
Scott
Job Details: 04/30/2019
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site for dented control panel . Replaced panel , all checked normal . No gas leaks detected at time of service . Job complete ."
Near Bastrop, TX 78602
Steve C.
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to replace the ice maker, ice door and auger due to not dispensing ice and ice maker broke. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service."
Near Round Rock, TX 78681
Jonathan S
Job Details: 04/30/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site for microwave vent lamp not working. Performed diagnostics and tested voltage to lamp housing. Found no voltage. Checked at control and found not sending voltage to lamp. Removed control and installed new. Tested light and heating operation. All tested good.
Near Waco, TX 76705
Al
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived to inspect refrigerator with door issues. Confirmed the complaint and removed the mullin. I reheated the gasket and made sure there was constant contact with cabinet and gasket.Reassembled the unit and unit not works to customers satisfaction.JOB COMPLETE