"WFES3330RS0 Arrived on site for a range tripping breaker again. On arrival, the clients friend was at the clients home. I asked if they have replaced the gfci breaker clients friend isn't sure about that. I strongly recommend that they contact the home builder so they can replace the gfci breaker. And also home owners will need to contact the gfci breaker company. I removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping. I checked polarity and voltage readings were correct. I took amp draw only oven on it was 14.67 and with all burners on high and oven on it was 39.88 product works as it's designed no parts used. I asked clients friend to let the client know when they get home to preheat the oven to five hundred degrees for one hour.Calling whirlpool safety Sr #7742252825 whirlpool recommend for client to contact the breaker company for a solution."

Arrived on site for leaking water from ice maker. Upon arrival customer states that unit intermittently stops making ice and drips from dispenser. Also showed me how ther is ice that builds up on front Fc drawers. Also says from time to time items in middle door freeze.. I inspected unit. Container is full of ice. Did temperature test. Get 39 in RC and 4 in FC.Test water dispenser and is not weeping. Test ice door and there are no gaps. Poured cup of water in ice door and held all water. Pressed iced door and all water poured into cup. Ice door is operating correctly. Did find unit not leveled. I leveled unit and now doors close correctly. Cannot duplicate a water leak or a temperature failure at this time. Need to call Techline. Rescheduling to call techline due to being in area with no phone service and after hours; schdld next appmnt for 9/4 THU !

"Arrived on site to diagnose cooktop for issue with right front burner exploding when ignited, as well as the rear burner. Tested the unit and confirmed abnormal ignition with both burners. Inspected components and found the burner heads to be damaged, causing improper gas flow and delayed ignition. Determined that new burner heads, new cooktop, new mounting screws, and new igniters will be required for proper repair. Parts to be ordered. Office to contact customer to reschedule once parts are available.; ordrng 3 WP3403M075-10 (Burner head)s and 3 74004053 (Igniters)s and 12 WP59002061 (Screws)s and 1 WP2001F175-09 (Cooktop)"

"WTW7500GC2 Arrived on site from previous visit to install parts. I installed clutch, gearcase, slider, and stator. Calibrated then tested on test mode washer worked great. I ran a test on customer mode on quick wash product is working as its designed no water leaks visible. I did notice excessive studs still."

"Arrived on site for turns on on its own. Upon arrival , unit is unplugged . As soon as power is restored , the drain pump begins to operate cont. ran diagnostics and get error code F3-E1 pressure system fault. Need to replace control. Replaced control and test unit. Unit is operating as designed. No leaks present. Job complete"

Arrived on site to test unit for gas leak. Test the wholeUnit and found no gas leak at all. Advised customer we could replace the regulator and valve and he declined at this time job complete.

Arrived on site to diagnose unit for not heating. Pulled unit out and removed the back cover to inspect internal components. Checked fuses and wiring connections. Found one of the wires disconnected from the heating circuit. Secured the wire back into place and ensured all connections were tight. Reassembled the unit and performed a heating test. Unit is now heating properly. Job complete.

"Arrived on site to replace control under S153EB, I replaced control and unable to test since unit is in storage. Part used w11607637"

"Arrived on site to test unit for not working properly, tested unit found broken latch, replaced latch but now the drain pump is not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11607637, W11307244"

"Arrived on site to test unit for not working properly tested unit found tub full of water, inspected and found a pinched wire for drain pump, fixed wire with butt splice and tested unit is now running as designed no leaks detected job complete no parts installed"

"Arrived on site for customer complaint of dryer not heating all the time. Found out from the customer, the breaker is tripping only when other appliances are running, usually at night. I tested dryer, dryer tested good when proper power is supplied to unit."

"Arrived on site to test unit for leaking oil, tested unit found failed gearcase causing oil to get on shaft and damaging belt and cam, replaced gearcase, cam and belt, unit is now running as designed no leaks detected job complete installed W11239857, W11454372, W10721967"

"Arrived on site for customer complaint of unit not washing properly. Found issue with the washer motor/sump assembly, i replaced sump assembly, unit tested good. Part used w10782773"

"Arrived on site for icemaker not working, customer says it out water all over the freezer floor. Found fill tube extension was not installed . Customer also says the back was tapped instead of screwed. Found fill tube in rear was not secured. Was parts from icemaker kit to properly install and allow icemaker to work. Call complete. W11729596"

"Arrived on site to install previously diagnosed valve and control. I replaced both parts and ran a fill test. I found the fill was exactly where it was supposed to be, and mold was balanced. Added a picture of post vslve fill. This should fully resolve all issues and stop the unit from dropping giant slabs. Call completed, no water leaks found. Parts used - WPW10179146, W11566891"

Arrived on site to diagnose refrigerator making a sort of static noise at times. Customer pointed out they can hear on the left side by the counter. I traced the noise to the tapping / rubbing of their warning sticker on the power cable. Taped sticker down and verified noise was gone. Unit working as designed. No parts needed.

"Arrived on site to replace previously diagnosed console, replaced and tested unit is now running as designed job complete installed W11087457"

Arrived on site for washer stuck in drain mode . Ran diagnostics for pressure sensor error code. Verified model is in SP range . Replaced control W11607637. Ran calibration and diagnostics test wash. All checked normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete.

Arrived on site for microwave over heating. Unit will runn but has to cool down befoe it heats again. Customer says fan and light do not work either. Customer says they moved in March. Unitnshould be under warranty. Customer was unable to provide proper paperwork. Referred to customer service.

Cxstated ice was too thin. Ran diagnostics and thermistors checked good. Ran float sensor test and it was good. Increased Ice thickness. Also found condenser coils dirty. Cleaned coils. Advised cx that the coils should be checked every few months and cleaned. Clogged coils can cause icemaker to not run efficiently. Advised cx to call back if ice is still too thin.

"Arrived on site to diagnose dryer that appears to be finishing cycles without a full dry. Checked for error codes first and found none present. Ran unit and found appropriate heating / cycling, and unit is venting too. Checked settings and found ecoboost on, ans several cycles with lower heat. I advised the customer to make sure they are cranking up the heat, and to use time dry, especially on smaller loads. Loads may not be contacting the sensor bars, resulting in prematurely ending cycles. Unit is showing no signs of failure. Call completed."

"Arrived on site to inspect dishwasher making noise. Upon further inspection, the builder advised that the door was making a loud squeaking sound when opening. I gained access the pads and found that they were sliding unevenly causing it to make a loud noise. I replaced the friction pads and cleaned the sliding surface and it is no longer making the sound. The dishwasher is operating as designed. WP8268961. No one on site to sign"

"Refrigerator moved to 1210. Arrived on site to follow up on refrigerator not fully cooling. Found FC temp around 25 after door had been open and checked for ice. I checked my pressures with system running and found -10/85 psi. Pressures seemed good, and i found no evidence of a leak. I checked thermistors and found them both close to 13.3K at the control, which matches evap temp. I vacuumed the unit for 20 mins and recharged to spec. Compressor was not overheating, and at a reasonable temp. Ordering a new Control since SS seems fine and thermistors are checking good. Set return for 9/9.; ordrng 1 W11546690 (Control)"

Verified drain pump continuously running and pressure fault. Removed and replaced control board. Ran calibration and auto test. Washer is functioning properly

Verified drain running continuously and pressure fault. Removed and replaced control board. Ran calibration and auto test. Washer is functioning normally Unit is under S Code: S153EB

Verified drain pump running continuously and pressure fault. Removed and replaced control board. Ran calibration and auto test. Washer is functioning normally.

"Arrived on site for icemachine not making ice correctly. Found compressor running excessively hot. Recovered existing refrigerant. Replaced compressor, evaporator, drier and acess valve. Pressure tested. Used soap to confirmed it had no leaks. Vacuumed and recharged, call complete. Found water is hooked to hot water. Advised that will need to be corrected or problems will happen. Call complete"

FC temputure -4.5 degrees. RC ambient temp on middle shelf 33 degrees unit is running. Icebox temperature 6.9 degrees. No ice in mold Tested thermistor from control board J7 pink to tan and was open. Tested inside harness pink to tan and it was 8.7k ohms. Open line in main harness in cabinet and cannot be fixed.

Verified drain pump running continuously and pressure fault. Removed and replaced control board. Ran calibration and auto test and washer performed normally Unit falls under S Code: S153EB

Arrived on site to install previously diagnosed and ordered part per previous technician. I removed and replaced the control. I calibrated and tested and the machine is now operating as designed. No water leaks observed during service. W11777413

"Arrived on site for FC light not working and water dispenser to continuously run. Upon arrival, tested water dispenser and found extension making rough contact with the switch. Applied grease on tip of extension and switch button and reinstalled dispenser assembly and tested multiple times and roughness went away. The continuous water flow allowed water to travel into the rocket switch for the FC allowing switch to close shut and lights to turn off. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

"Arrived and inspected unit found it is currently working properly, freezer is at -1 ......however after further inspection I found frost buildup up at bottom of freezer door as if door was left open., cleared ice build up and advised customer of proper and improper way of closing freezer door, customer placed a few water bottles inside freezer compartment for monitoring purposes and was advised if water does not freeze and stay frozen in 24hrs to contact maintenence so ticket can be reopened and freezer can be reassessed. Job complete"

Arrived on site to inspect dishwasher not heating or drying and cycles taking around 3 hrs. Upon further inspection I placed the dishwasher into service mode and observed error code F7E1. I ran through component testing and found all components are operating as designed as well as the heater. The dishwasher had locked out the heater due to low incoming water temperature. The water temperature needs to be a minimum 120 degrees. I measure around 100 degrees. I reset the heater by running an automatic test. I informed the customer to run the hot water at the faucet to ensure the dishwasher is getting hot enough water. The duration of the cycle is typical and the dishwasher is operating as designed now.

Arrived on site to inspect washer leaking and going out of balance. Upon further inspection I placed the unit into diagnostics and observed error code code F0E9. I checked the rear of the washer and found a small leak at the hot water connection (photo). I removed the water line and found that it was over tightened causing the gasket to tear. I reattached the water line and made sure it was not too tight and it was no longer leaking. I checked the leveling legs on the washer and found that they were extended to the max height. I lowered the feet and made sure the washer was level and had even weight distributed among all 4 feet. I ran a test mode and the washer is operating as designed. I advised the customer on proper loading and detergent usage. No water leaks observed at the end of service.

"Arrived on site to install previously diagnosed fan blade to resolve vibrations. I found unit didnt sound abnormally loud on arrival, but I did install the new blade. Tested in diagnostic and found unit no longer sounded excessively loud. Repair completed. Parts used - WP2169142. Noone present at service completion to sign ticket."

"Arrived on site for dryer, taking too long to dry. On arrival confirmed issue and found plain sensor and burner coils both failing. Replace both parts with w p 338906 and 279834 tested dryer and found it working as design call complete"

"Arrived on site to inspect refrigerator noises and ice maker leaking water into the ice bin. Upon further inspection, the customer advised that there is water leaking into the ice bin and causing the ice to clump in the back left corner of the bin and there is a constant rattling noise coming from the back of the unit. I could hear the rattling noise, which sounded like the power cord warning label hitting the back of the unit or the wall. I pulled the unit out onto my floor protector and found the label flapping from the air being put off by the condenser fan. Using some tape, I wrapped the label around the cord and secured it with tape. I put the unit back in its space, and the noise is no longer there. I disassembled the FC section to gain access to the ice maker and found where water was leaking from where the tines rest on the tray (photo). I advised the customer of my findings and replaced the ice maker, and tested. The ice maker is harvesting properly, and there are no water leaks from the ice maker. I reassembled the unit and re-leveled the unit and tested operations. The unit is operating as designed. No water leaks were observed at the end of service, job completed. W11692158"

"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics, showing no error codes and tested. The unit is operating as designed. Maintenance staff reported that the tenant advised the error code SD-suds appeared on the display. Maintenance staff advised they tested the unit in a Quick Wash cycle, and the unit operated properly. I found the detergents that the tenant is using, and based on the error code, the tenant is using too much detergent in the wash. I advised the maintenance staff of the correct amount of detergent to be using. No repairs are needed as the unit is operating as designed. No water leaks observed during service, job completed."

Dishwasher moved to unit 101006...Arrived on site formdishwasher not filling with water . Found float stem not installed correctly in float switch assembly. Corrected float . Ran diagnostics test wash . Unit passed wash test . No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete

Arrived on site for washer stuck in drain mode . Unit is missing M/S tag talked to claims . Ran diagnostics got pressure sensor error code. Verified right control. Replaced control W11607637. Ran calibration and diagnostics test wash. All checked normal . No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete

"Arrived on site ,replaced door panel. W11461694. No other issues found . No water leaks detected at time of service. Construction not on hand to sign ticket. Job complete"

"Arrived on site for cooling noise. At time of visit odd loud noise from compressor, temp reading 10 in freezer section,removed evaporator cover weak partial frost pattern,closed door removed compressor cover. Compressor hot to the touch,condenser fan running,middle divider hot,opened freezer door no change in frost formation,ordering a new compressor will also order an evaporator in case needed. Unit is in the garage (CNOTE); ordrng 1 W11580057 (Compressor) and 1 W11578004 (Evaporator) and 1 WPW10384183 (Thermistor) and 1 W11594670 (Control) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 R600a (R600a) and 1 W11127829 (Condenser fan motor)"

"Arrived on site for no cool in fresh food section. Found evaporator incased in ice diagnosed unit not entering self defrost,defrosted evaporator replaced harness that includes bimetal and main control. Reassembled unit checked air flow to fresh food section good. Used wpw10503278,w11260592"

Arrived on site for washer kneading control board. On arrival install w11603811 and tested washer and found it working as designed with no leaks call complete

"Arrived on site for freezer needing w 10574478 precooler. On arrival installed port pulled vacuum at recharge system with 4.1oz of r134a. Informed customer to allow twenty four hours for unit to cool call, complete"

"Arrived on-site for washer making sounds and dryer not drying clothes. Customer said washer clothes were very wet when the cycle ended but know it won't do anything. Found the washer is full of water. Unit is not responding, no lights and can't get in to diagnostics. Getting 120v at the control and no resistance to the drain pump. The dryer is tumbling and heating as designed. Will advise maintenance to check the vent for airflow. I'm ordering the control(W11629601), harness(W11662155) and lower harness(W11417071) for return visit. Office will need to reschedule. Nobody is available to sign ; ordrng 1 W11629601 (Control) and 1 W11662155 (Harness) and 1 W11417071 (Lower harness)"

Arrived on-site to install ordered parts. I verified the M&S and installed the control. I calibrated and tested the unit. Everything is working as designed. Nobody is available to sign

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested the unit in diagnostics test 56 and found E5-timed out error for the ice maker. Temps are within specs as the unit is cooling properly. Due to the ice maker being in fault and recently being replaced, I am ordering the hv control and scheduled return service for 09/06/25 AM service. No water leaks were observed during service. ; ordrng 1 WPW10675033 (Hv control)"

Arrived on site for door not latching closed . Ran diagnostics got 5-2 error code . During test wash latchwould just click. Replaced latch W11565030. Ran diagnostics test wash. All checked normal. No water leaks detected at time of service. Job complete.

Arrived on site for dishwasher door falling. On arrival found pads broken and replaced 2 wp8268961. Found door working as design called complete

Arrived on-site for unit not heating. I got 13.7 ohms to the heater form the control. Wasn't getting voltage during diagnostics so I replaced the control and tested again. Unit is operating as designed. No leaks while on-site. Used w10854221

Long duct and back pressure causing certain loads to enter cool down before being dry. Advised time dry be used for consistent dry times. No parts. Unit operating as designed.

Arrived on-site for unit making a noise when starting. Found the drum was locked up so I inspected the blower. I found a garment stuck so I removed it and tested the dryer. It is heating and tumbling as designed. No parts used.

"arrived on site for wall oven withbromen door. On arrival found that during self clean feature oven door had bowed outward causing glass to shatter. Will need 18 WPL 8303305 Assy., Door Glass (White)"

Arrived onsite for unit with failed control unresponsive and sometimes delayed function causing alarm. Safety closed at time of setvise. Replaced the control to repair. Unit is now operating as designed. Also repaired the dispenser spring postion so the dispenser door will open correctly. W11637583

"Arrived on site to inspect refrigerator door hitting wall after previous repair. Upon further inspection the customer informed me that the previous technician leveled the RC doors, but due to the tight cabinet the slight change in angle is causing the left door to make contact with the left wall (photos) I adjusted the right leg slightly and now the left door is not making contact with the wall."

"Arrived on site (Unit WT-C12) to test unit for not heating. Upon arrival maintenance reported the unit was recently installed and during initial testing they observed flickering lights, audible clicking, and the cycle terminating immediately upon start. Conducted diagnostic inspection and functional test, unit operated properly under load without failure. Based on symptoms described and as a precautionary measure, replaced both interlock switches (W11551761) and (W11551558). Retested unit after replacement, confirmed all components are engaging correctly and cycle is progressing without interruption. Unit is running as designed, job complete"

"Arrived on site for customer complaint of noise issue, found screw between felt and drum causing the noise."

Arrived on site to diagnose microwave not heating. Tested unit and found no heat at all. Checked switches and diode and capacitor and all test good. Removed unit from the wall to get access to the magnetron and found bad mag. Replaced magnetron test unit and unit heating correctly job complete.

Arrived onsite for dishwasher not dissolving pod and dishes not clean. I found a F4E3 wash motor failure and confirmed motor isn't running. I replaced the pump and motor and tested unit while observing for leaks. Unit now operates as designed and no leaks are present. Call complete. Installed W11665769 MOTOR ASSM.

Cx stated that when unit is off ot will fill with water. Verified water in tub and valve is seeping. Removed and replaced water valve. Tested and no leaks.

Cx stated that she could not adjust time on the dryer. Advised cx that only on quick dry and time dry can the time be adjusted. If cx wants to increase or decrease time on the auto sense settings she would have to adjust the dryness level. Ran diagnostics and nomfaulr codes. Thermistor and sensor checked fine.

WFW560CHW4 Arrived on site for a washer with error code F9E1. On arrival I verified error code. Water valves were failing I replaced and tested washer product is working as its designed no water leaks visible from main water supply.

Arrived onsite for ice production concerns and found unit operating with full bin. Verified fill is correct. Recommended the filter be used for best performance and set to max thickness in diagnostics. No parts.

Arrived on site for washer leaking out bottom . Followed water trail from underneath to valve . Cold water valve is cracked . Left water turned off . Ordering valve . Return 9/10. Will need to make first of day . U it is in garage ; ordrng 1 W11614513 (Valve)

"Arrived on site to replace previously diagnosed parts. Upon inspection found unit had not been unplugged or defrosted prior to visit. Informed customer that unit must be disconnected from power for a minimum of 48 hours before repair to allow ice buildup to fully thaw. Advised that attempting to accelerate thaw with a steam gun can create excessive thermal stress and risk cracking welds on the sealed system tubing. Repair could not be completed at this time. Rescheduled service for 09/08, weigh for 2 hours. Customer requested to be added to cancellation list for earlier availability.; schdld next appmnt for 9/8 MON !"

"WFES3030RS0 Arrived on site for a range tripping breaker again. On arrival, the client stated that the last tech replaced the control board and tested everything . But the second time she used the range it tripped the breaker. I replaced the bake and broil element then I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I rewired the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity, and voltage readings were correct. I took amp draw only oven on it was 14.67 with all burners on high and oven on it was 41.97. Product is working as its designed. I recommend that the client contact the home builder to replace the gfci breaker since it already happened. Client is going to contact home builder since it's an on going issue. Calling whirlpool safety Sr # 7742156229"

"WFES3030RS0 Arrived on site for a range tripping breaker. On arrival, I verified the issue. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. Then I rewired the ground wire back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct. I took amp draw only oven on it was 14.72 and with all burners on high and oven on it was 39.88 . Product works as it's designed . I recommend that the client contact the home builder if it happens again to replace the gfci breaker. Calling whirlpool safety Sr # 7742274318"

Arrived on site to inspect washer not draining properly and displaying error code F8E1 lo flo. Upon further inspection I placed the unit into diagnostic and observed error code F8E1. I ran through component testing and found the hot water valve to not be operating properly and slow draining. I found that the hot water valve had sediment build up and I also found that the hot water supply has very low water pressure. I gained access to the drain pump and found debris lodged in the filter. I cleared the debris and removed and replaced the hot valve and let the customer know that the hot water supply from the home will still need to be addressed for her washer to operate properly. I tested the drain pump and it is now draining as designed. No water leaks observed during service. W11688994

Arrived onsite for no production and found the unit would not produce because the recirculation pump impeller had broken. Repaired by replacing the recirculation pump and testing fill level. Set to max thickness in diagnostics and observed production cycle commence. W11542867

"Arrived on-site for rc not cooling. I verified the issue. Unit may need all controls replaced. Customer will call mfg for a resolution. No work performed, no parts used."

Arrived on site for leaking whirlpool washer . Found rental company has swapped washer for LG washer . Talked to office . Told to move on and close ticket . Job complete

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11518204 UI and W11742382 control. Tested unit and now unit is functioning as designed. No water leaks detected at this time. Vacant unit. No one available to sign"

Arrived onsite for noise concern. Found normative sounding function cooling cycle at time of service. Recording presented with compressor rattle that is likely within design specs. Unable to replicate any issues while onsite. No parts

"Arrived on site to test unit for tripping breaker. Customer stated the unit has been causing the breaker to trip approximately every 612 hours. Ice maker was turned off, but breaker trips continued. Applied power to unit and verified compressor, evaporator fan, and condenser fan all engaged properly. Entered service diagnostics and activated defrost heater; breaker did not trip during test, indicating intermittent failure but symptoms are consistent with a defrost circuit issue. Unit will require replacement of heater and control, with additional related components ordered to ensure completion on return visit. No parts installed at this time. Rescheduled service for 09/08, customer requested placement on sooner service list if availability arises.; ordrng 1 WP12729123 (Defrost heater) and 1 WPW10128551 (Evap motor) and 1 WPW10503278 (Control)"

"Arrived on site for unit making humming noise when water is filling into ice maker. Upon arrival, ran ice maker test and found abnormal loud buzzing noise from the dual valve. Proceeded to replace W11548535 valve. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

"Arrived onsite for unit not functioning. On arrival unit was full of ice and good thickness. Compressor, fans and pumps are operating. Called techline for assistance. Spoke to David SR#7742049711. Tech does not have any recommendations at this time and is not authorizing a Compressor replacement as a sealed system was recently done and is functioning. Customer is happy and would like to speak to customer service. Gave contact info. Job complete"

"Arrived on site for refrigerator needing sealed system. On arrival, install WPW10466675, WPW10143759, W11506635. Recharged system with 5.25 Oz of r134a . Found unit working as designed and i formed customer to give unit it 24hrs to cool. Call complete"

Arrived on site to apartment 2230 with 2nd man Jk to install previously ordered part. Replaced outer tub. Calibrated unit and test. Unit is operating as designed. No leaks present at this time. Job complete.No one in vacant apartment to sign of completion of repairs

"Arrived on site for customer complaint of unit not producing ice. Found ice maker would not pass diagnostic test when diagnostic test button was pressed. Found issue with the ice maker. I replaced ice maker, instructed customer to wait 24 hours for ice maker to produce ice and 72 hours for a full ice bin. Part used w11692144"

"Arrived on site for icemaker issues. Found icemaker running through a double cycle diagnosed a defective icemaker, replaced icemaker ran harvest test passed icemaker filled with water. W11692161"

"Arrived on site to replace compressor due to defective compressor. Reattached condensed line, and installed new Compressor, Drier and Access Valve. Used nitrogen to pressure test unit and let sit. Found no leaks or nitrogen loss. Vacuumed down and charged to spec. Verified proper operation and cooling present. Parts used - W11557425, W11506635, WPW10143759. Customer not on site to sign for ticket."

"Arrived on site for range needing w10898291. On arrival, installed part tested unit and found it working as design called complete"

"Arrived at apartment 16305. This appliance is tenant owned. Here for Pump Running - SP W11766193 - Special Project S153EB. Upon arrival, ran diagnostics and get F3-E1 pressure system failed. Need to replace control per service pointer. Replaced control W11608056. Test unit and is operating as designed. No leaks present at this time.Job complete"

"Arrived in apartment 4103 for Pump Running - SP W11766193 - Special Project S153EB . Upon arrival knocked, unit is unplugged. As soon as power is restored, unit begins draining immediately. Ran diagnostics and get error code F3/E1 pressure system fault system fault. Need to replace control per service pointer pointer. Replaced control W11607637. Test unit and is operating as designed. No leaks present. Job complete"

"Arrived on site for unit not cycling properly. Ran test and found error for long fill. Ran test and found cold valve solenoid is stuck, not allowing water to pass. Replaced valve. Tested and unit is now functioning properly. Job complete"

"Arrived on site at apartment 5204 for Pump Running - SP W11766193 - Special Project S153EB. Upon arrival, unit is unplugged. As soon as power is restored, drain pump begins operating continuously. Replaced control W11607637. Test unit and is operating as designed. No leaks present. Job complete"

"Arrived on site at apartment 8105 for pump running . Upon arrival, tenant is using unit and cycle is operating correctly . She states that certain cycles operate correctly, but certain cycles do not. I explained to management that the SCode is for control replacement only due to F3-E1 code, apartments need to send in Certificate of occupancy and lease for 1st tenant. Cannot proceed with a repair at this time."

"Arrived on site to apartment 1104 for draining continuously. Upon arrival, unit is unplugged. As soon as power is restored, drain pump begins to operate continuously. Need to replace control per Pump Running - SP W11766193 - Special Project S153EB. Replaced control W11607637. Test unit and is operating as designed. No leaks present. Job complete"

"Arrived on site for unit, not making ice and not dispensing water properly. Customer stated also unit is leaking. Inspected and disassembled. Found dual valve is cracked and is leaking when calling for water. Ordering dual valve. Office to reschedule. ; ordrng 1 W11758525 (Dual valve)"

Arrived onsite for unit not powering on. When arrived maintenance stated after the breaker was replaced unit is running. I checked the rear to see if any wires were broken or loose and found no issues. I ran a defrost test and unit ran the defrost with no problems. Unit is operating as designed and couldn't find an issue with operation. No leaks. Call complete. No parts installed.

Arrived onsite for unit continuously draining. I found a F3E1 pressure sensor failure present. Under S code S153EB I replaced the control and started unit. Unit now operates as designed. No leaks. Call complete. Installed W11607637 CONTROL.

Arrived onsite for unit constantly humming. I found a F3E1 pressure sensor failure present. I replaced the control and unit acts as designed. Call complete. Installed W11607637 CONTROL.

"Arrived onsite for unit not dispensing cold water consistently. Inspected and notified customer that the only cold water is the water presently in the reservoir that has had a chance to chill. Once the reservoir is depleted , about a class and a half, the incoming water will be room temperature. That newly cycled water will not be cold until it has had a chance to chill. Customer understands. Unit is functioning properly. Job complete ."

"Arrived on site for not completing cycle. Upon arrival, ran diagnostics and get error code F7-E5 shifter fault. Inspected actuator and has failed. Replaced actuator and test unit. Unit is operating as designed. No leaks present. Job complete"

"Arrived onsite for unit not powering on. Inspected and found breaker had Tripped. Reset and tested. Unit is running and heating. No apparent reason for the trip. Advised customer to monitor. If tripping is random, Recommend having breaker is Inspected as home is a older home. Job complete"

"Cx stated that it was making a dripping noise and the light would sometimes not come on. Advised cx that the unit will always drain because the ice will melt. This can accur at least once or twice a day. They icemaker is not designed to keep ice frozen. Found door not closing properly, pulled unit out so it was even with the cabinet and door closes fine. Checked light and could not duplicate issues. Checked rocker switch and magnets and they would good."

"Arrived on site to diagnose dishwasher for center spray arm not rotating or washing properly. Placed the unit into diagnostic mode and tested operation. Found stored error code F3E2 OWI (Optical Water Indicator) sensor unable to calibrate. Cleared error and reset the control to retest. During operation, confirmed that the center spray arm was not rotating as designed, which is consistent with sensor failure. In addition, upon inspection of the door assembly, I found the door handle loose due to stripped screws. The handle is unable to stay secured and will require replacement. . Customer has been informed, and the repair is rescheduled for Tuesday. Ordering OWI sensor and handle. Will replace sump and motor and Owi sensor and door handle on return visit. ; ordrng 1 W11410464 (Owi sensor) and 1 W10708004 (Handle)"

"Arrived on site to diagnose dishwasher for leaking.Inspected the unit and began testing by removing the bottom kick plate. Found that the leak was coming from the fill valve. Upon further inspection, I discovered that the fill valve threads were stripped during installation when the water line was connected. Turned the water off at the shutoff valve under the sink to perform the repair. Removed the defective fill valve and installed a new one. Secured all connections properly and restored water supply. Tested the unit by running a fill cycle. No leaks were present during testing. Pulled the unit out to dry the back area and documented the water damage with pictures. Left the old fill valve with the customer. Unit is now operating as designed. Job complete."

"Arrived on site for dishwasher not turning on. Buttons do not respond, removed door panel. At control I have 126 from bk-wh. Good polarity and ground. Reconnected harness to control and it lit up. Ran diagnostics test and all components passed with no problems. Advised customer of findings. If problem continues happens again then control needs to be changed. Call complete"