We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB01
Near Waco, TX 76712
Jonathan M
Job Details: 12/10/2021
Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. The customer advised the unit is freezing some of her items in the refrigerator section. Found the customer had set the refrigerator temperature to seven which is the coldest. Also notice the customer had several items pushed to the back wall on multiple shelves. I did advise the customer that pushing things to the back can cause airflow restrictions and cause freezing of said items and items close to it. Ran through diagnostics and found all tests pass. Advise the customer to lower the setting of her refrigerator and to make sure that air can travel freely around the compartment to give her her best cool went over user care guide and the unit is working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWBL7
Near Waco, TX 76708
Jonathan M
Job Details: 12/10/2021
Arrived on site for refrigerator thats leaking water. Inspected unit and work area. Confirmed the customers complaint and found water leaking from the icemaker due to a crack in the mold. Attempted to use the icemaker on hand and found at the connector was too short and did not have any extensions. Checked my truck for any truck stuck to make it work but was unable to find any parts that would work for this icemaker. Spoke to SR and was advised that we would need to order the correct icemaker and harness for this unit. Ordering parts in the office will need to contact the customer about a reschedule date due to parts availability.; ordrng 1 W10458985 (Harness) and 1 W10884390 (Icemaker)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Waco, TX 76711
Jonathan M
Job Details: 12/10/2021
"Arrived on site for a washing machine that is leaking oil and is making a burning smell. Inspected unit and work area. Confirmed customers complaint and found oil underneath the unit and on the motor cover. Found evidence that the belt was flipping causing the burning smell. Unit will need the gear case, belt, and cam for repair.
We serviced a
MAYTAG FREEZER
Model MZF34X20DW04
Near Woodway, TX 76712
Jonathan M
Job Details: 12/10/2021
Arrived on site to install previously diagnosed park. Inspected unit and work area. The customer also requested that we swap sides that the door opens. Replaced freezer door and nameplate and tested the unit. The unit is now working as designed. Call complete.
We serviced a
KITCHENAID MICROWAVE
Model KOCE507ESS06
Near Temple, TX 76502
Jonathan S
Job Details: 12/10/2021
"Arrived on site to install previous diagnosed part. Removed failed harness , inverter and magnetron. Installed new and assembled unit. Tested operation. All tested good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBK
Near Harker Heights, TX 76548
Tyler
Job Details: 12/10/2021
Arrived on site for refrigerator needing previously diagnosed ss repair. Upon arrival installed needed parts. Pulled vacuum and then recharged system with 5.5oz of refrigerant per manufacturing specs. Found no leaks when reassembling and testing unit. Psi lvls at 0 & 120 after 15 minute run time. Informed customer to give unit 24hrs to cool. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM02
Near Jarrell, TX 76537
Lou
Job Details: 12/10/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve, and UV dye drier. Vacuumed the system and it held pressure at -30/0. Installed 3.7oz of R134a refrigerant and monitored pressures. Unit held at -2/120. I recommended allowing the unit to cool for 24-48 hours before placing food items inside. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Canyon Lake, TX 78132
Andrey
Job Details: 12/10/2021
"Arrived on site to test unit for no lights on top of RC, test unit found freezer light not working, used jumper to determine if the LED light is bad, all RC lights came on, replaced FC LED module, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model LSR7333PQ0
Near Kyle, TX 78640
Robert
Job Details: 12/10/2021
Arrived on call for complaint of not draining. Found the pump damaged. Replaced pump and test.
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Austin, TX 78738
Luis
Job Details: 12/10/2021
"Arrived on site. Diagnosed a defective leds,replaced all leds all leds working as designed after replacement"
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS02
Near Round Rock, TX 78681
David S
Job Details: 12/10/2021
Arrived on site for wall oven light turning on and off by itself. I inspected the unit and work area. I entered diagnostics and found fault f6e0 oven user interface lost connection. I found the console connected to WiFi and a whirlpool application. I found it running version 19.0.0. As I was in the home the lights would turn on and off. I am ordering a new console to complete the repair. The office will reschedule when we have eta on the part.; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Georgetown, TX 78628
Wesley
Job Details: 12/10/2021
Arrived onsite for dryer not starting and found unit breaker tripped. Reset breaker. Unit is now operating as designed. Advised customer on findings and that all else is in good working order.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Georgetown, TX 78628
Wesley
Job Details: 12/10/2021
Arrived onsite for unit not washing Al the soap out of unit and tested. No error codes and perfect valve flow. Calibrated unit. All checks good. Advised customer on findings and operation.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Harker Heights, TX 76548
Tyler
Job Details: 12/10/2021
Arrived on site for washer not allowing ui functionality or response (per customer on arrival) upon arrival confirmed complaint. Found after further Inspection found ui failing diagnostics tests even with proper power supply through harness to ui control replaced ui. Found washer had fully ui display and functionality and allowed unit to cycle through settings.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Austin, TX 78732
David Z
Job Details: 12/10/2021
Arrived on site to diagnose dishwasher with a console not responding to sensor option. On arrival customer showed me that they could hit sensor washer over and over and almost never get a response. Replaced console and retested. Found sensor button is now more responsive. Unit working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near New Braunfels, TX 78130
Andrey
Job Details: 12/10/2021
"Arrived on site to test unit for RC not cooling, test unit found RC evap completely iced up, advised customer to defrost refrigerator 24 - 48 before our next arrival,
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Niederwald, TX 78640
Leonardo
Job Details: 12/10/2021
Arrived on site to test unit for cooktop on and cooktop hot lights staying on. Found right front burner and switch shorted out. Will order burner and switch office to reschedule ; ordrng 1 W11047722 (RF burner) and 1 WP3149400 (RF switch)
We serviced a
MAYTAG RANGE
Model MGS5875BDS23
Near Austin, TX 78704
Jacob
Job Details: 12/10/2021
"Arrived onsite for unit having heating issues. Looked at the unit and saw that the door seal needs to be replaced. Was sent without part. Let customer know that the seal needs to be replaced first, as the seal is missing a chunk in it allowing heat to escape. to test for better temperatures to stay in the unit. Customer would like a follow up and get put on the schedule as soon as possible to fix the issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, TX 78641
Justin
Job Details: 12/10/2021
"Arrived on site to install previously diagnosed parts. I installed the new heater. I then ran a diagnostics cycle while monitoring amp draw and found the heater now working as designed. Upon further inspection I found the screws ordered were incorrect. I utilized these screws and replaced two others that were rusting. I also found that the friction were sleeves broken off, and allowing the door to drop. I will be ordering new screws, and the friction sleeves to install. Office to reschedule.; ordrng 2 WP8268961 (Friction Sleeve)s and 2 Research (DW inner door screw (longer ones on top of door))s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near San Marcos, TX 78666
Andrey
Job Details: 12/10/2021
"Arrived on site to test unit for loud grinding noise during ice production, tested unit found ice maker completing cycle with heater engaging during cycle, ice maker fill tube has no ice buildup, during fill only a small amount of water enters to ice maker, take 3 fills to achieve desired level, potentially small cubes of ice getting stuck in fins causing grinding sound, recommend replacing ice maker as precautionary and dual valve office to reschedule ; ordrng 1 WPW10179146 (Dual valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS00
Near Cedar Park, TX 78613
Justin
Job Details: 12/10/2021
"Arrived on site to install previously diagnosed parts. I installed both the evap cover and control. The unit is now running as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near New Braunfels, TX 78132
Andrew
Job Details: 12/10/2021
"Arrived on site to test unit for door gasket falling off. Replaced gasket, tested unit, unit working good. Racks clearing properly. No signs of bows or dents on tub. Advised customer to watch for items sticking past racks. No leak detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Leander, TX 78641
Kimo
Job Details: 12/10/2021
Arrived onsite for range with oven door trim pealing off. Upon inspection of unit I found the the door trim had came separated from the glass. I uninstalled outer door and installed new one along with new name plate. Then hung door back on unit and checked that it closed properly. It did. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS02
Near Round Rock, TX 78681
David S
Job Details: 12/10/2021
"Arrived on site for oven showing message feature not available. I inspected the unit and work area. I put the unit into diagnostics and found error code f1e0 internal error. I reset the fault codes and preformed a control reset through diagnostics. I ran bake, and broil on both oven. I also had the lower oven use its warming drawer feature. I found the unit working as designed no issues with any of the features.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW02
Near Austin, TX 78758
Scott
Job Details: 12/10/2021
"Arrived on site for no cool fridge . Found ice ball around evap welds . Unit will need sealed system . Will need compressor , evap,service port . Weigh 2 hrs . No water leaks detected at time of service. Job complete ; ordrng 1 W10836706 (Evap) and 1 W11092625 (Compressor) and 1 Uvdrier and 1 Serviceport"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Pflugerville, TX 78660
Matthew
Job Details: 12/10/2021
"P7 org/bulk,tan, brn.latch assembly.. SR#7732456751. Arrived on site for oven not heating and oven light staying on. Put unit on test mode and all components operated correctly. The baking element, the broiler element and the oven light were not responding during normal baking or broiler mode. Due to issues not functioning on normal mode,replaced the control board. Tested unit after replacement and still had issues.Called tech line for assistance . Tech walked through test.notified him that control board has been replaced. Upon further checks. Found bad oven door latch assembly. Tech recommended replacement of the oven door latch assembly. Need to order latch assembly. Office to reschedule ; ordrng 1 W10883049 (Latch) and 1 W11371420 (Console)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Round Rock, TX 78681
David S
Job Details: 12/10/2021
Arrived on site for icemaker making thin ice. I oam it the unit into diagnostics and found the thermistor showing continuity. I found the reservoir filling up properly. I called techline and spoke to Rich sr #7732461848. He stated to watch how long the unit takes to cycle the ice harvest. If its below 22 to 24 minuets to replace the thermistor and control. If it is above 27 minuets there is a possible sealed system issue. I waited and watched the unit. I found it cycling at 18 minuets. I am ordering the control and evaporator thermistor to complete the repair. Reschedule for Wednesday 12/15/21; ordrng 1 W11126268 (Harness with thermistor) and 1 W11034363 (Control)
We serviced a
KITCHENAID RANGE
Model KFGC558JBK02
Near Round Rock, TX 78681
David S
Job Details: 12/10/2021
Arrived on site to install previous diagnosed parts. I replaced both hinges. The unit is now closing as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2VHEXVB0
Near Buda, TX 78610
Jacob
Job Details: 12/10/2021
Arrived onsite for unit leaking still and water on the dispenser not staying consistent. Replaced the filter housing as previously noted on the 1st visit. Put the new filter in for the customer. Tested the unit. Unit is no longer leaking and the dispenser water was spraying good once again. No leaks at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTBL2
Near Austin, TX 78759
Scott
Job Details: 12/10/2021
Arrived on site for no power dishwasher . Found switch under sink was turned off . Powered up DW . All checked normal. No water leaks detected at time of service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Lakeway, TX 78734
Brandon
Job Details: 12/10/2021
"Arrived on site to replace UI, control and damper, after replacing, unit tested good. ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Lockhart, TX 78644
Noah D
Job Details: 12/10/2021
"Arrived on site to inspect unit for not turning on after a short. Upon inspection found the front overlay shorted causing issues
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ1
Near Round Rock, TX 78664
Jimmy J.
Job Details: 12/10/2021
Arrived on site to install previously diagnosed parts. Removed cam and belt and installed new cam and belt. Removed suspension and installed new suspension. ; ordrng 1 W10780048 (Suspension)
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Austin, TX 78702
Jacob
Job Details: 12/10/2021
"Arrived onsite for unit randomly flipping the breaker. Put the unit in diagnostics and saw an error code for ACU water level issue, erased error code. Tested the unit in automatic diagnostics and unit made it through with no issues. Put unit in drain and spin and unit had no issues. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78748
Jacob
Job Details: 12/10/2021
"arrived onsite for steam escaping from the lid of the unit during washing. called tech line. Said Steam can be normal as the lid is not a fully sealed lid and there is no issues with steam escaping from the unit. Also said that the customer may want to check there water heater because the temperature might be hotter causing the extra steam, got sr#7732461441. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Austin, TX 78717
David S
Job Details: 12/10/2021
Arrived on site for rc door ice maker not producing. I inspected the unit and work area. I tested the icemaker and found it cycling. I ran a fill test and it would not fill. I blew through the icemaker line in the door and found it frozen again. I found good voltage to the fill tube heater. I am ordering the fill tube heater to complete the repair.; ordrng 1 W11223012 (Fill tube heater)
We serviced a
KITCHENAID DOWNDRAFT
Model KXD4630YSS0
Near Georgetown, TX 78633
Lou
Job Details: 12/10/2021
"Arrived on site to inspect downdraft not venting properly. Upon further inspection, I turned the unit on and found a lot of air blowing out from the vent ducts. I found the foil tape was not staying attached and opening up air holes in the venting. Using some foil tape from my van stock, I adjusted the venting and sealed off the air gaps and retested. Unit is operating as designed. Job completed."
We serviced a
GE REFRIGERATOR
Model GSE25ESHCSS
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/10/2021
Arrived on site for COOLING AND FREEZING OK BUT ITS JUST NOT DISPENSING ICE WELL--TAKES A LONG TIME IT DOES MAKE ICE BUT THE MOTOR TO DISPENSE IS NOT WORKING WELL. Found a portion of the auger plastic was broken off causing ice to not dispense as quickly. Gave the customer a quote for a new auger. Customer agreed to repair. Disassembled ice bin to find out the auger is not a part thats easily accessible or removable. Contacted office SR Tech and they explained the entire bin with auger would need to be replaced. Quoted customer for a new ice bin with auger $198.10 with no labor making total with tax $214.44. Customer agreed to part replacement. Ordering ice bin with auger (WR17X23255) to return and install into freezer. . ; ordrng 1 WR17X23255 (Ice bin with Auger)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Georgetown, TX 78633
Wesley
Job Details: 12/10/2021
Arrived onsite and found failing sump and motor
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Pflugerville, TX 78660
Matthew
Job Details: 12/10/2021
Arrived onsite for unit making loud noise. Tested unit and found sound was debris caught in the cam and pulley assembly. Removed debris and tested the unit. Test the unit and unit sounds and operates correctly. No leaks present at this . Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS03FTPA0
Near Austin, TX 78704
Jacob
Job Details: 12/10/2021
"Arrived onsite for the door not holding up as it should. Tested the door, and door would just fall open. Upon further inspection. Found that the left link had ripped apart. Replaced both links. Tested the door. Door tested good.
We serviced a
SAMSUNG DRYER
Model DV431AEW/XAA
Near Georgetown, TX 78628
Wesley
Job Details: 12/10/2021
Arrived onsite and found shorted heater.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4709PAB1
Near Kyle, TX 78640
Leonardo
Job Details: 12/10/2021
Arrived on site to test unit for unit not heating. Found broken element
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Pflugerville, TX 78660
Matthew
Job Details: 12/10/2021
"Arrived on site for unit not making ice and frosting on fresh food evaporator. Found both freezer and r.c were both cooling to set temperature.Upon inspection found the refrigerator evaporator frozen over on the left side blocking air circulation to ice maker. Called tech line for assistance. Tech guided me through the frost pattern and determined the issue being a drain problem. During further diagnoses the tech explained about the service pointer w11092686. After inspecting the drain pan noticed it was bowed and not draining. Tech gave sr#7732457971 .Need to order drain pan, fresh food evaporator fan assembly , and shims. Office to reschedule.; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (FF evaporator fan) and 4 Shims (Shims)s"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78751
Jacob
Job Details: 12/10/2021
"Arrived onsite for the room that the unit is in will cause condensation on the room. Did notice that the unit is in a room thatll gets no a/c or heating. Let tenant know that since the room may be the coldest during the cold season that the unit may create condensation because its the hottest thing in the room. When looking at the unit, did see the vent on the dryer was not clamped on correctly. Re aligned the vent with the unit. Did let the tenant know that if it continues that the vent may need to be replaced and the landlord will need to take care of the vent issue. No issues at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM0
Near Dripping Springs, TX 78620
Robert
Job Details: 12/10/2021
"Arrived on call for complaint of some buttons not working. Customer said that the dispenser is not working and that it has a problem with leaks. Found the vent is the cause of the leak and also the reason that the panel is not working properly. Will need to replace the vent, UI panel and the dispenser. ; ordrng 1 WPW10428211 (Vent) and 1 WPW10195175 (Dispenser) and 1 WP8269259 (Gasket)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near San Marcos, TX 78666
Tyler L
Job Details: 12/10/2021
"Arrived on site for complaints of unit not completing cycle. Spoke with SW to help diagnose. Found error codes for lid switch and valve. While starting to work on the install, found that access is only gained with security bits. Looked through my its, and did not have the correct size. Will need latch and valve on return. Office to reschedule.; O-emld tckt"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS06
Near Lampasas, TX 76550
Al
Job Details: 12/10/2021
"Arrived to inspect microwave arching and sparking issues. Discovered the unit was just installed, the customer was cooking a burrito and the unit began malfunctioning. Discovered the magnetron damaged the waveguide from the interior of the unit.
We serviced a
JENN-AIR DISHWASHER
Model JDB3650AWR3
Near Austin, TX 78739
Leonardo
Job Details: 12/10/2021
"Arrived on site to test unit for sensor,heavy, normal and chyna buttons not responding. Found shorted membrane on console. Will order new console office to reschedule ; ordrng 1 W10208763 (Console)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Austin, TX 78735
Kevin
Job Details: 12/10/2021
"Arrived on site and found the latch will not engage, replaced latch and straight and it is now operating properly, job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Pflugerville, TX 78660
Matthew
Job Details: 12/10/2021
"Arrived on site for unit turning off on its own. Inspected unit and found unit was not connected to WiFi. Instructed customer that unit needed to connect to WiFi to be sure updates were being done. Connected to WiFi and unit updated. Tested unit by preheating to 350. Ran unit through a bake cycle with a high temp of 374 and a low at 338, averaging in at 356 which is within Whirlpool specs. Unit is functioning as designed. Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HBL00
Near The Hills, TX 78738
Luis
Job Details: 12/10/2021
"Arrived on site. Water not draining diagnosed a defective drain pump,replaced drain pump,added water to pump,pump powered on and drained no leaks."
We serviced a
GE VENTHOOD
Model ZVC36L1SS
Near Austin, TX 78732
David Z
Job Details: 12/10/2021
"Arrived on site to diagnose vent hood with flickering lights and no fan. Tested unit and found almost immediately after power on, light relay would just flicker and fan wouldnt engage. Swapped out control board and tested. Found all functions working properly with new control board.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH73521CS0
Near Austin, TX 78748
Leonardo
Job Details: 12/10/2021
Arrived on site to test unit for broken door. Found door complete broken. Installed new door and found half of the buttons not responding. Will need to order new door. Left new door on due to other not not being able to get back on. Office to reschedule ; ordrng 1 W10860356 (Door)
We serviced a
GE WASHER
Model GTW335ASN0WW
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/10/2021
"Arrived on site to install previously diagnosed parts. Removed belt, gear case, shifter and speed sensor. Installed new belt, gear case, shifter and speed sensor. Ran quick wash and ratcheting noise is gone in agitation. Completed all cycles as designed. No leaks detected. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Pflugerville, TX 78660
Matthew
Job Details: 12/10/2021
Arrived onsite to replace previously diagnosed parts. Upon arrival found unit had optimal temperatures in RC and FC. Found Ice bin full of ice. Customer still had power failure issues. Found no evidence of sealed system issue. Ran fan tests and all was functioning properly. Called tech line for assistance. Ran Test 16 ice tray (RC) thermistor OP. Freezer thermistor has OP. RC thermistor is on UI. FC thermistor in main board. Tech assisted with diagnosing all components on DC voltage that would create PF error. Found that both ice makers had open thermistors. Tech recommended replacing both ice maker. Provided SR#7732459865. Ordering both ice makers. Office to reschedule.; ordrng 1 W10898289 (Freezer icemaker) and 1 W10898228 (Refrigerator ice maker) and 1 W11225853 (UI control)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near San Marcos, TX 78666
Tyler L
Job Details: 12/10/2021
"Arrived on site for for complaints of water leaking. Found tear in the bellow, took picture. Found unit with dryer stacked on top, inside a small closet space. Will need a 2 man to complete repair. Advised customer that a second service fee will be applied for the 2 man job. Will need bellow to repair, office to reschedule.; ordrng 1 CNOTE (2 man)"
We serviced a
WHIRLPOOL COOKTOP
Model KCGS956ESS02
Near Liberty Hill, TX 78642
Cliff
Job Details: 12/10/2021
Arrived on site to diagnose a cooktop with a burner not lighting. Found center burner ring missing for rf burner. It will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W10836474 (Burner kit)
We serviced a
FRIGIDAIRE RANGE
Model FEF375BHBA
Near Lampasas, TX 76550
Al
Job Details: 12/10/2021
Arrived to inspect dr closing issues of a Frigidaire range. Confirmed the complaint and found the latch 316036300 is causing the malfunction. Office to schedule return services ordering 316036300; ordrng 1 316036300 (Latch)
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DSS0
Near Austin, TX 78735
Leonardo
Job Details: 12/10/2021
Arrived on site to test unit for unit not draining. Found unit draining correctly but unit leaving grease behind. Will need to replace sump and motor and all spray arms and tubings and door gasket.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78681
David S
Job Details: 12/10/2021
Arrived on site to install previous diagnose parts. I installed a anew console and a new top rack manifold. I reassembled the unit. It is now working as designed job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Austin, TX 78703
Jacob
Job Details: 12/10/2021
"Arrived onsite for unit not washing. Put unit in diagnostics and got, F9E4 no error listed F9E1 diverter and heater stuck on error. Let customer know that the sump and motor may be the issue but because of the un listed error code that the control may need to be replaced as well, but did not have control. Customer agreed and wanted us to have both parts before working on the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near San Marcos, TX 78666
Tyler L
Job Details: 12/10/2021
"Arrived on site for complaints of no ice production. Found ice tray dry. Ran test 45 icemaker fill, and icemaker did not receive water. Spoke to PR and SW. tested the valve while running test 45 and got proper voltage of 120. Will need new valve to complete repair, office to reschedule.; ordrng 1 W10865826 (Valve)"
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Andice, TX 78628
Cliff
Job Details: 12/10/2021
Arrived on site to diagnose an oven that is not heating. Found wiring not fully connected at wall junction. Rewired unit properly and all is working properly at this time.
We serviced a
GE REFRIGERATOR
Model GSS23WSTASS
Near Kyle, TX 78640
Robert
Job Details: 12/10/2021
Arrived on call to replace previous diagnosed parts. After replacing heater checked unit for and sign of leaks.
We serviced a
MAYTAG OVEN
Model MER8700DH1
Near Georgetown, TX 78626
Tommy
Job Details: 12/10/2021
"Arrived onsite for oven flames. Upon arrival found unit bake element had gone outOrdering element office to reschedule upon receiving.; ordrng 1 W10774342 (Bake element)"
We serviced a
MAYTAG OVEN
Model MER8700DH1
Near Georgetown, TX 78626
Tommy
Job Details: 12/10/2021
"Arrived onsite for oven flames. Upon arrival found unit bake element had gone outOrdering element office to reschedule upon receiving.; ordrng 1 W10774342 (Bake element)"
We serviced a
MAYTAG DRYER
Model MGDB850WQ0
Near Austin, TX 78748
Kevin
Job Details: 12/10/2021
"Arrived on site and inspected dryer and found it is squealing while running. Disassemble dryer and found belt is also breaking. While attempting to replace pulley and belt found the pulley is too big and the belt is too small in the kit. The dryer kit is not applicable for this model. A standalone belt and pulley should be ordered for this model. Will return with the correct parts, KB only; ordrng 1 WPW10136934 (Belt) and 1 WPW10547292 (Pulley)"
We serviced a
WHIRLPOOL OVEN
Model GBS307PRY01
Near Leander, TX 78641
Kimo
Job Details: 12/10/2021
"Arrived onsite for oven with broil not working. I tested oven in broil and found that the element wasnt turning on. I the gained access to the broil element and performed a continuity test and found that it showed open. I installed new element and tested in broil and found that unit is now working as designed. Job complete."
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062DEM00
Near Lockhart, TX 78644
Noah D
Job Details: 12/10/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the unit full of ice but the motor not turning. Jumped unit and found no turning. Ordering icemaker. Office to reschedule ; ordrng 1 W10884390 (ICEMAKER)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78759
Scott
Job Details: 12/10/2021
Arrived on site for water dispenser not working periodically. FZ and fresh food temps normal. Valve will activate when paddles are pushed ordering valves . No water leaks detected at time of service. Call to set return .; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Pflugerville, TX 78660
Matthew
Job Details: 12/10/2021
"Use bulky settings and deep water. SR#7732461443. Arrived onsite to replace previously diagnosed parts. Before replacing parts tested unit and found stored error code for off balance load, motor drive load over voltage. Called tech because no signs of gear case failure was apparent. Tech explained off balance load due to improper loading will cause secondary code for motor issue because motor will not reach full rpm. Tech recommended instructing customer on utilizing care guide,loading instructions as well as proper cycle selections. Tech also mentioned the Customer complaint of tearing cloths can be a sign of overloading due to wash plate not being able to agitate correctly.. Ran unit through test cycle and unit operates as designed.. job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS03
Near Austin, TX 78703
Jacob
Job Details: 12/10/2021
Arrived onsite with the unit unthawed this time. Upon further inspection. Found that the fan was not working. Replaced the kit rc. Turned the unit on. Unit turned on with no issues. Let customer know to keep any eye on the unit and it should but up to temperature in about 8hrs to stick food back in. No issues at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model JJW2427DB01
Near Lakeway, TX 78734
Brandon
Job Details: 12/10/2021
"Arrived on site for customer complaint of Stuck Key error code, found failed console, ordering console.; ordrng 1 W11236891 (Console) and 1 Cnote (Office to reschedule)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78729
Scott
Job Details: 12/10/2021
"Arrived on site , replaced bearing . All checks normal. No lint build up ."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Round Rock, TX 78681
David S
Job Details: 12/10/2021
Arrived on site for dishwasher not cleaning the dishes. I inspected the unit and work area. I found fault code f7e1 no heat. I put the unit through a diagnostics cycle and found it filling with water but the motor not pumping. I could feel the motor humming. I quoted customer for the sump and motor assembly. I replaced the sump and motor assembly with new. I reassembled the unit and tested it. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBW00
Near San Marcos, TX 78666
Andrey
Job Details: 12/10/2021
"Arrived on site to test unit for ice production, tested unit found water pressure now at 60 psi and water valve is supplying water correctly, ran service test 56 found error E2 motor lost position, customer also wanted to replace ice container,no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78702
Jacob
Job Details: 12/10/2021
"Arrived onsite for unit still giving the same error code. Put unit in diagnostics and got the same error code. Erased error code and ran through an automatic diagnostics, unit passed with no issues. Ran unit through a quick wash and normal cycle. Unit did not comeback with the error code in both modes. No leaks at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Liberty Hill, TX 78642
Cliff
Job Details: 12/10/2021
Arrived on site to diagnose a dishwasher that is leaking. Found vent and door gasket not fully sealing. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found after service was performed.
We serviced a
WHIRLPOOL WASHER
Model MVWB955FC1
Near Leander, TX 78641
David Z
Job Details: 12/10/2021
Arrived on site to follow up on washer not filling. Installed new valve and tested unit. Verified all functions are working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS1
Near Georgetown, TX 78628
Tommy
Job Details: 12/10/2021
Arrived onsite for dishwasher not filling upon arrival found valve wasnt plugged in properly. Tested and filled 5 times unit is operating as designed Job Completed.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS5
Near La Grange, TX 78945
Noah D
Job Details: 12/10/2021
"Arrived on site to inspect unit for not cleaning dishes well, upon inspection found the unit sudsy and working normally, checked functions and found the unit filled with soapie water even when not loaded. Checked rack and found wheels missing, ordering wheels. Office to reschedule ; ordrng 1 W10195416 (Wheels)"
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX535HPS01
Near Austin, TX 78733
Luis
Job Details: 12/10/2021
"Arrived on site. Diagnosed noise from recirculating pump,replaced pump ran diagnostics all test passed noise no longer present"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Kyle, TX 78640
Kevin
Job Details: 12/10/2021
"Arrived on site and inspected dryer and found it is heating properly but airflow is showing restricted on meter. Check out the picture. Vent to the exterior of the home will need to be clean/cleared for dryer to be working properly again. Took one picture of airflow meter, job complete"
We serviced a
MAYTAG WASHER
Model MHWC7500YW0
Near Austin, TX 78759
Scott
Job Details: 12/10/2021
"Arrived on site ,replaced motor and mcu. Ran diagnostic. No error codes . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Liberty Hill, TX 78642
Cliff
Job Details: 12/10/2021
Arrived on site to diagnose a refrigerator that is not producing ice or dispensing water. Found waterline from wall interior breaking down clogging single valve and filter. Flushed line and replaced valve. Tested unit and found all is functioning properly at this time and no leaks were found at time of service
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Leander, TX 78641
Kimo
Job Details: 12/10/2021
"Arrived onsite for a refrigerator with no lights and the water dispenser not working. I gained access to the led module in the fc and found the connection good there. While checking led I found that the freezer door rial broken, I checked the pantry ui and found water damage. I am ordering 1x w10815668 pantry door with ui,1x w10512203 harness.And 1x w10625070 freezer door right rail to fix freezer door. Office to reschedule. MfrRef # 7732407037; ordrng 1 W10815668 (Pantry door with ui) and 1 W10512203 (Harness) and 1 W10625070 (Freezer door right rail)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS01
Near Georgetown, TX 78626
Tommy
Job Details: 12/10/2021
"Arrived onsite for oven linear damaged after clean cycle. Upon arrival found linear for top and bottom oven damaged took photos to document and called techline Sr #7732456721
We serviced a
KENMORE DISHWASHER
Model 665.13263K114
Near Buda, TX 78610
Leonardo
Job Details: 12/10/2021
Arrived on site to test unit for unit not heating. Found broken element
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2290VEM8
Near Cedar Park, TX 78613
Justin
Job Details: 12/10/2021
"Arrived on site for a refrigerator that was not dispensing water. Upon arrival the customer stated that they would like both RC gaskets replaced, and to purchase two water filters. I tested the unit and could hear the valve energize, but no water would dispense. The customer did not have their filter bypass, so I could not verify if the filter head was faulty. I gained access to the valve and checked voltage to it with the water dispenser pad pressed. I found it good. This indicates a possible valve or filter head failure. I informed the customer that I will quote him for the filter head, but bring the valve as well. I am ordering all three parts to return and install.Office to reschedule. ; ordrng 2 W10830046 (RC Gasket)s and 1 W11346623 (Filter Head) and 1 WPW10420083 (Valve)"
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Austin, TX 78746
Kevin
Job Details: 12/10/2021
"Arrived on site and replaced lid latch diagnosed on previous visit, after replacement ran spin test in diagnostic cycle and it is working properly. job complete"
We serviced a
KENMORE DRYER
Model 796.6162231
Near Liberty Hill, TX 78642
Cliff
Job Details: 12/10/2021
Performed routine maintenance for dryer. Tested unit and found all is functioning properly at this time. No further repairs needed and advised customer on findings.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Georgetown, TX 78633
Lou
Job Details: 12/10/2021
"Arrived on site to inspect microwave not heating and display not working. Upon further inspection, I found the display missing digits. Tested the unit with a cup of water and it failed to heat. Pulled the unit from the wall and tested the switches and magnetron. I found the monitor switch and secondary switch on the right side were bad. Magnetron was good. I removed and replaced their control kit and switches and retested and unit is operating as designed. After re-installing the unit, I retested and it continues to operate as designed. Job completed."
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Austin, TX 78739
Robert
Job Details: 12/10/2021
Arrived on call for complaint of some of the lights not working. Found the bottom left light the cause of that string of lights to not work. After replacing module all lights return to normal.
We serviced a
GE WASHER
Model GTW460ASJ7WW
Near Austin, TX 78726
David Z
Job Details: 12/10/2021
Arrived on site to install new inlet valve to resolve seeping valve. Installed new inlet valve and tested hot and cold fills. Verified both are working and no drip is present. . Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Georgetown, TX 78633
Wesley
Job Details: 12/10/2021
Arrived onsite and installed the kickplate properly and advised customer on repair. Unit is now operating as designed. All checks good.
We serviced a
FRIGIDAIRE WASHER
Model ATF6700FS2
Near Leander, TX 78641
Justin
Job Details: 12/10/2021
We serviced a
FRIGIDAIRE WASHER
Model ATF6700FS2
Near Leander, TX 78641
Kimo
Job Details: 12/10/2021
(2man) Arrived onsite to install previously inspected parts. Upon inspection I found that the washer door sagging keeping it from closing properly. Installed new hinge and found that the door now closes properly. We the removed dryer from the top of unit to gain access to the control and removed and install new control. We then tested unit and found that it now operates as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Bee Cave, TX 78738
Luis
Job Details: 12/10/2021
"Arrived on site for water leaking. Found water in fresh food compartment not draining,removed drain extension in compressor compartment,found obstruction in drain tube,replaced drain tube extension. Defrosted ice build up in drain pan in fresh food compartment,repaired drain pan,checked water flow through drain good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5YHAXNL
Near Killeen, TX 76542
Tyler
Job Details: 12/10/2021
Arrived on site for refrigerator not allowing for filter installation. Upon arrival confirmed complaint. Found after further inspection that inner lock asm with the housing was wtuck and not rotating with filter to lock it in place.During repair found new housing was defective and damaged. Will need office to reschedule with customer once availability of part is known; ordrng 1 WP2186443 (Housing)