We serviced a
JENN-AIR RANGE
Model JDRP648HL01
Near Lorena, Texas 76655
Jonathan M
Job Details:
11/17/2021
"Arrived onsite for a Range that is still burning the tops of items in her oven when in use. The customer advised that the issue has gotten better since the last visit but that it does still happen. Ran the unit through a 375 Fahrenheit bake cycle and found the unit finished preheat at 407 degrees and slowly dropped to 350 degrees and cycled back up slowly. I found the unit cycling between 399 and 252 degrees Fahrenheit. I called Whirlpool Techline and spoke to Leon SR# 7732262668. He advised that on this unit, the broil element does come on when the unit begins to cheat again. He advised that on the bake cycle both bake and broil elements come on when the unit needs to heat and he also advised that broil, bake, and convection elements come on during the convection bake cycle. He advised that on these units, you need to use some aluminum foil to deflect heat away from the tops of items while in use for baking until you are ready to brown the tops. Advise customer of Whirlpools findings and the unit is working as designed. Call complete."
We serviced a
GE ICE MACHINE
Model ZDIS150WSSC
Near Crawford, Texas 76638
Al
Job Details:
11/17/2021
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS
Near Austin, Texas 78747
Leonardo
Job Details:
11/17/2021
Arrived on site to test unit for vent making noise. Vent working correctly builder advised that he removed a screw that was hitting blades. Unit working as designed
We serviced a
WHIRLPOOL MICROWAVE
Model GT1195SHB1
Near Hillsboro, Texas 76645
Jonathan M
Job Details:
11/17/2021
"Arrived on site for a microwave that is strobing when the unit is being used. The customer advised that it does not happen every single cycle but it seems to happen more often than it doesnt. The customer ran a quick psycho and I found the Magnatron arcing inside the waveguide. Remove the waveguide cover and found arc marks and numerous spots around the waveguide.
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEB1
Near Robinson, Texas 76706
Al
Job Details:
11/17/2021
"Arrived on site to inspect unit not cooling in the refrigerator compartment. Customers grandson called him and he advised the unit began operating properly the previous day. I checked the evaporator motor, harness and confirmed the temperatures 39/2 in both sections. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXVB00
Near Salado, Texas 76571
Tyler
Job Details:
11/17/2021
Arrived on site for refrigerator needing previous diagnosis due compressor. Upon arrival recovered charge and installed needed parts. Pulled vacuum on unit then recharged system with 5oz of refrigerant per manuf. specs. Found no evidence of leaks. Restored power and after 10 minutes found psi lvls stable at 0/150. Informed cust9mer to give unit 24 hrs to cool. Call complete
We serviced a
HOTPOINT DISHWASHER
Model HDA2000G02WW
Near Harker Heights, Texas 76548
Tyler
Job Details:
11/17/2021
Arrived on site for dishwasher not draining correctly or finishing cycle. Upon arrival confirmed complaint. Upon further testing I found amp draw to motor was 1.5 during wash cycle and the silo opioid was .7amp during drain cycle. After further inspection I found bearing in motor were failing and causing motor to vibrate violently. Also found timer not stopping the wash cycle when it got to the end of the timer selection. ; ordrng 1 WD26X10013 (Motor asm)
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Clifton, Texas 76634
Jonathan M
Job Details:
11/17/2021
Arrived on site for a washing machine that is making a banging sound when in use. Inspected unit and work area. The customer had the unit loaded and it was completely full of clothes. I did advise the customer that they did have the unit overloaded. Ran the unit through a test cycle with no clothes in it in the unit ran as designed. Found no stored error codes on the unit. I ran some clothes through a normal wash cycle to get the unit saturated with water and then ran the unit through a drain and spin. Did find the slight banging noise coming from the washer when it was going off balance. The unit did center and stop making the noise. I did advise that that is normal operation with this unit especially with mixed loads as the customer was using towels with normal clothes. Went over user care guide and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Temple, Texas 76502
Al
Job Details:
11/17/2021
Arrived on site to inspect washer the previous tech recently installed suspension rods. Confirmed the install and found the unit needs absorbing pads to prevent it from touching the cabinet. Office to schedule return services.; ordrng 4 W10688364 (Absorbing pads)s
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Gatesville, Texas 76528
Al
Job Details:
11/17/2021
"Arrived on site and to inspect dryer turning on, but turning off 1.5 seconds after starting. I called Whirlpool Tech Line and spoke ANDREW 7732264422. Andrew assisted me in testing possible reasons for the failure. It was determined the ACU control and door switch is causing the malfunctions. Office to schedule return services ; ordrng 1 W11441687 (ACU)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near New Braunfels, Texas 78132
Andrew
Job Details:
11/17/2021
"Arrived on site to replace left side RC door. Replaced door and transferred all components. Tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, Texas 78744
Scott
Job Details:
11/17/2021
"Arrived on site for washer not agitating . Found actuator had failed , followed service pointer . Replaced actuator. Ran calibration and diagnostics wash all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSS048QTX04
Near Whitney, Texas 76692
Jonathan M
Job Details:
11/17/2021
Arrived on site for refrigerator that is not making ice. Inspected unit and work area. The customer advised that the unit does harvest if you feel it manually with water but will not fill itself. Went to jumpy unit and found the unit would not jump. Checked voltage going to the icemaker and found no voltage. Disconnected the connector and found 111 V going to the icemaker. Replaced the icemaker and tested the unit. The unit then began to work as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model KEBC208KBL0
Near Lockhart, Texas 78644
Leonardo
Job Details:
11/17/2021
Arrived on site to test unit for lower oven not heating. Found bake and broil not working. Test unit and found opened tod. test unit and unit test good job complete.
We serviced a
MAYTAG MICROWAVE
Model MMV4205FZ3
Near Dripping Springs, Texas 78620
Robert
Job Details:
11/17/2021
Arrived on call to replace previous diagnosed part. After installation test operation door working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHZ0
Near Canyon Lake, Texas 78133
Andrew
Job Details:
11/17/2021
"Arrived on site to test unit for rack issues. Found adjuster wheels broken off. Replaced adjusters, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
GE DISHWASHER
Model ZDT975SPJ0SS
Near Blanco, Texas 78606
Robert
Job Details:
11/17/2021
Arrived on call for complaint of display not working. Found that power is being supplied to UI. Will need UIti complete. ; ordrng 1 WD21X23556 (I control)
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Blanco, Texas 78606
Robert
Job Details:
11/17/2021
"Arrived on call to replace previous diagnosed parts. Replaced both hinges , belt , motor and cam. After installation test operation. No leaks detected at time of service."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near New Braunfels, Texas 78132
Andrew
Job Details:
11/17/2021
"Arrived on site to replace previously diagnosed sump assembly. Replaced sump, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS01
Near New Braunfels, Texas 78130
Andrew
Job Details:
11/17/2021
"Arrived on site to test unit for console resetting mid cook cycle. Unit is connected to WiFi. Replaced console, tested uni, u it working as designed. Advised customer to reconnect unit with new console to WiFi. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Canyon Lake, Texas 78132
Andrew
Job Details:
11/17/2021
Arrived on site to replace inner door and dispenser. Customer denied panel for slight blemishes. Needing new inner door. Please inspect part. Returning tech see attached. Office to reschedule.; ordrng 1 W11559689 (Inner door)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near New Braunfels, Texas 78130
Andrew
Job Details:
11/17/2021
"Arrived on site to test unit for clicking noise. Found actuator not engaging and splutch was broken. Replaced splutch and actuator(from truck stock W10913953). Tested unit, unit working as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near New Braunfels, Texas 78132
Andrew
Job Details:
11/17/2021
Arrived on site to test unit for error code f0e9(off balance). Also error code f2e2(contact service). All connections secure and all functions appear to be operating as designed. Advised customer to download app and connect unit to WiFi for software update. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pflugerville, Texas 78660
David S
Job Details:
11/17/2021
"Arrived on site for fridge no cool. I inspected the unit and work area. I hooked my gauges up to the unit found the low side at -20 and the high side at 80. I evacuated the system and found burnt oil coming out of the system. I attempted to use nitrogen to clean the system but found the cap tube restricted. I
We serviced a
KITCHENAID VENTHOOD
Model KXW9736YSS0
Near Leander, Texas 78641
David S
Job Details:
11/16/2021
Arrived on site to install previous diagnose parts. We replaced the switch panel. We got the blower down and found on of the motors stuck. We tried for a hour to get the new motor in place. Because of the height of the unit we were unable to install it.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Temple, Texas 76502
Tyler
Job Details:
11/16/2021
"Arrived on site for dryer not heating. Upon arrival found no errors. After further disassembly and inspection I found all heating hardware (element, thermostats, etc) all within specs and not grounded out.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Temple, Texas 76502
Tyler
Job Details:
11/16/2021
Arrived on site for washer not draining. Upon arrival found f7e6 error. Found drain pump functioning within specs. Found actuator had popped out of place. Remounted actuator and insured prevention of future reoccurrence. Reassembled and tested unit. Found functioning as designed. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Temple, Texas 76502
Tyler
Job Details:
11/16/2021
Arrived on site for dryer not heating. Upon arrival confirmed no errors in diagnostics. Inspected all heating hardware and found no failures or anything out of spec. Due to units location couldnt determine if unit was running while there was a clogged vent or not. Unit functioning as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Temple, Texas 76502
Tyler
Job Details:
11/16/2021
Arrived on site for washer not starting. Upon arrival found no errors in diagnostics. After further inspection found belt and cam and fall off gearcase. Reassembled unit and ran diagnostics tests. Found unit functioning as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Temple, Texas 76502
Tyler
Job Details:
11/16/2021
"Arrived on site for washer not draining upon arrival arrival confirmed drain pump was functioning. Upon further tests I found door strike broken preventing completion of spin, agitate tests. Will need to reschedule once availability of part is known.; ordrng 1 W11457841 (Strike)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Temple, Texas 76502
Tyler
Job Details:
11/16/2021
Arrived on site for washer not starting.. upon arrival confirmed complaint. Upon arrival found f8e3 error as well as f0e5. After further inspection I found both inner basket and tub leaning to back left corner of cabinet. Also found inlet valve not ohming within specs. Acu wouldnt send power to motor capacitor or shifter. Will need office to reschedule with other washer repair from (320440); ordrng 1 W11130362 (Suspension rods)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, Texas 78758
Wesley
Job Details:
11/16/2021
"Arrived onsite and tested unit for scraping noise. Removed and inspected rotor. Noise present even with stator removed. Ordering 2 man and a tub job to repair, something is caught or seized in the bearing or tub assembly. Office to reschedule ; ordrng 1 W11287253 (Tub)"
We serviced a
GE REFRIGERATOR
Model GSL25JFPDBS
Near Taylor, Texas 76574
Tommy
Job Details:
11/16/2021
Arrived onsite for refrigerator not cooling upon arrival found unit was not defrosting due to bad control tested and found heater would come on in forced defrost. Replaced control and let customer know they will need to defrost massive amount of frost built up before unit starts up correctly. Job Completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CZ
Near Burnet, Texas 78611
Cliff
Job Details:
11/16/2021
Arrived on site to diagnose a microwave that isn't turning on. Found fuse open and interlocks need to be replaced. Installed new fuse and updated interlock kit. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDI02CRBS2
Near Austin, Texas 78704
Jacob
Job Details:
11/16/2021
"Arrived onsite for door to the unit not staying up. Upon further investigation, found that the right link had ripped in half and the right one was fraying. And the left spring was missing. Replaced left spring and links. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
UNKNOWN UNKNOWN
Model NISSAN
Near Georgetown, Texas 78628
Jonathan S
Job Details:
11/16/2021
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE01
Near New Braunfels, Texas 78132
Robert
Job Details:
11/16/2021
Arrived on call for complaint of icemaker leaks. Ran cycle and confirmed that the icemaker mold is cause of leak.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS5
Near San Marcos, Texas 78666
Jacob
Job Details:
11/16/2021
"Arrived onsite for the light not working. Tried to replace the control, however, was sent with the control. Re ordered control. Office to reschedule ; ordrng 1 W11552018 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near New Braunfels, Texas 78130
Andrew
Job Details:
11/16/2021
Arrived on site to test unit for not cooling. Customer stated unit has been working great since last repair. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near San Marcos, Texas 78666
Robert
Job Details:
11/16/2021
Arrived on call to replace previous diagnosed part. After installation test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Georgetown, Texas 78628
Jonathan S
Job Details:
11/16/2021
"Arrived on site for dryer knob broken. Inspected unit and work area. Found timer stem broken off in dryer knob. Contacted claims department for authorization to repair (MS), was approved to continue with repair. Removed broken timer and installed new. Installed new timer knob and tested operation. All tested good."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Pflugerville, Texas 78660
Wesley
Job Details:
11/16/2021
Arrived onsite and found dryer operating with blown fuse. Completed repair. Unit is now operating as designed. Advised customer on the repair. Also advised on a few other maintenance issues.
We serviced a
MAYTAG REFRIGERATOR
Model MTB2656DEW
Near Dripping Springs, Texas 78620
Brandon
Job Details:
11/16/2021
"Arrived on site for customer complaint of unit not cooling, found defrost issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Taylor, Texas 76574
Tommy
Job Details:
11/16/2021
Arrived onsite for slow ice production. Upon arrival found ice production was not issue at hand but it was ice door not sealing all the way. Ordering ice door.; ordrng 1 W11423784 (Ice door)
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Austin, Texas 78737
Leonardo
Job Details:
11/16/2021
Arrived on site to test unit for no power. Test unit and found unit not getting voltage. Pulled unit out and found melted wirenut at junction. Advised customer to get an electrician to correct voltage coming on. . Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Kyle, Texas 78640
Brandon
Job Details:
11/16/2021
"Arrived on site for customer complaint of unit over producing ice, found failed ice maker, I replaced ice maker, unit tested good."
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS2
Near Robinson, Texas 76706
Jonathan M
Job Details:
11/16/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced recirculating pump and tested the unit. Found the unit began to fill with water at the beginning of a nice making cycle. However, the water flow was extremely low and would not fill the reservoir. I removed the filter and still had the same result. Replaced the water valve and tested the unit again. The unit began to fill and operate as designed. Call complete."
We serviced a
KITCHENAID OVEN
Model KEBS278SSS00
Near Austin, Texas 78731
David Z
Job Details:
11/16/2021
"Arrived on site to diagnose oven that had stopped in the middle of a back cycle before, and also had to be restarted. Unit is also showing an F2E1 error at times. Checked controls and wiring to unit and found no damaged or failing wires. Talked with CS about repair since the keypad / membrane is discontinued and the likely cause of the F2E1. We agreed that a replacement of the Ui should solve any bake logic and cycle issues, and may also resolve the F2E1. I spoke with the customer and let him know that by replacing the Ui we have replaced the only part that can cause the logic issues, and that they will still likely get the F2E1 error. This is the only repair we can do to resolve.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Austin, Texas 78744
Scott
Job Details:
11/16/2021
"Arrived on site for light out in fridge . Found freezer led module failed . Replaced module, lights are now functioning properly . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS04
Near Austin, Texas 78738
Leonardo
Job Details:
11/16/2021
Arrived on site to test unit for noise. Replaced upper and lower blowers test unit and unit test good at This time. Customer will try cooking on it job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Braunfels, Texas 78130
Robert
Job Details:
11/16/2021
Arrived on call for complaint of freezer door not closing properly. Checked gasket and found the top right corner not sealed. Used heater to warm gasket and set. No leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Cedar Park, Texas 78613
David S
Job Details:
11/16/2021
Arrived on site to install previous diagnose line. I installed the water valve to filter line. I reassembled the unit and tested it. It is working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Hutto, Texas 78634
Tommy
Job Details:
11/16/2021
Arrived onsite for ice maker not making ice found unit frozen in door spoke with customer on defrosting process for her water line clear.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Killeen, Texas 76542
Al
Job Details:
11/16/2021
"Arrived on site and inspected washer not agitating. Per Technical Service Pointer #: W11531483 the issue is with the actuator. Used truck stock actuator W10913953 to correct the issue. Tested the unit and unit tested as designed. Job complete, Customer satisfied."
We serviced a
MAYTAG DRYER
Model MED8230HC0
Near Austin, Texas 78738
Kevin
Job Details:
11/16/2021
"Arrived on site and inspected dryer and found steam valve does not have any incoming water. Could not find any reason why dryer would be leaking water. Confirmed airflow to the exterior is good, took one picture of airflow meter no-fault Found with Dryer at this time, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, Texas 78747
Luis
Job Details:
11/16/2021
"Arrived on site. Replaced fresh food door,nameplate and plugs checked door seal good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Seguin, Texas 78155
Andrew
Job Details:
11/16/2021
"Arrived on site to test unit for dented tub. Found top right corner completely dented and panels separated. Replaced tub, tested unit, unit working as designed. No leaks detected.
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Burnet, Texas 78611
Cliff
Job Details:
11/16/2021
Arrived on site to diagnose a washer that is not cycling properly. Found faulty inlet valve and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Austin, Texas 78757
David Z
Job Details:
11/16/2021
"Arrived on sore top to follow up on sealed system repair for refrigerator losing cool. On arrival could hear compressor sounded weak, and was scalding hot. Checked pressure and found 45psi at time of tap. Evacuated Freon and replaced compressor and drier. Vacuumed unit and verified vacuum held for 15 minutes. Charged to 5oz R134. Tested unit and verified cooling and proper operation. Call complete."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Killeen, Texas 76549
Al
Job Details:
11/16/2021
Arrived back on site to install previously ordered control and sump/ motor. Removed and replaced and unit tested properly without any issues. Customer satisfied. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Pflugerville, Texas 78660
Wesley
Job Details:
11/16/2021
Arrived onsite and found unit is not heating. Advised customer that magnetron capacitor and diode would be needed. Repaired unit. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JS0
Near Georgetown, Texas 78626
Jimmy J.
Job Details:
11/16/2021
"Arrived on site for Range, Pop noise/flash in oven. Customer stated they saw a flash from the rear of the range when it sparked. Pulled out range and removed rear cover that shields wire block. Found all three bolts were never tightened down. Tightened down all three bolts and used electrical tape to cover the damaged wire. Wire was not exposing a group of wire threads, just one single wire thread that made the flash and pop. Once nuts were secured onto block I tested the range by preheating oven to 350. At the same time I turned on all the range elements to use all possible voltage to ensure block wiring would not fail again. Range preheated as designed. Turned on broil to test and broil element glowed bright. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Harker Heights, Texas 76548
Tyler
Job Details:
11/16/2021
Arrived on site for refrigerator leaking water. Upon arrival confirmed complaint. After inspection of all previous repairs I found no errors or issues. After further inspection found two causes of leaking. Found water leaking from liner in rc compartment. Also found evidence of drain line in FC collapsing after trying to clear line. Due to liner/insulation failing unit cant be safely repaired at this time. Call complete
We serviced a
WHIRLPOOL RANGE
Model WFE510S0HS1
Near Jarrell, Texas 76537
Jonathan S
Job Details:
11/16/2021
Arrived on site for range oven not heating. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found F9-E0 miswired. Gained access to terminal block and found L2 burnt from terminal block. Informed customer of fault. He stated that he is electrician and would repair unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS01
Near Dripping Springs, Texas 78620
Brandon
Job Details:
11/16/2021
"Arrived on site for customer complaint of unit making a noise, found condenser fan blade hitting a piece of tape, I removed the tape, unit tested good."
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Buda, Texas 78610
Jacob
Job Details:
11/16/2021
"Arrived onsite for unit not spinning. Tested the unit and heard the noise from the motor but would not spin. Up in further inspection, found that the motor was locked up. Replaced the motor. Tested the unit. Unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near New Braunfels, Texas 78130
Andrew
Job Details:
11/16/2021
Arrived on site to test unit for stuck bulb. Removed bulb and found socket was burnt. Replaced socket and tested but still not turning on. Needing control to fix issue. Office to reschedule. ; ordrng 1 W11552018 (Control)
We serviced a
KITCHENAID OVEN
Model KOCE500ESS05
Near Austin, Texas 78738
Leonardo
Job Details:
11/16/2021
Arrived on site to test unit for unit over heating. Test unit and found unit working correctly. No error codes unit preheated to 375.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Spicewood, Texas 78669
Kevin
Job Details:
11/16/2021
"Arrived on site and inspected ovens and found control panel is dented. Replaced control panel and everything is operating normally, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Canyon Lake, Texas 78130
Robert
Job Details:
11/16/2021
Arrived on call for complaint of burning food. Found the relay on control for broiler stuck. Replace control.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS02
Near Austin, Texas 78703
Luis
Job Details:
11/16/2021
"Arrived on site for no cool. Fans running,compressor not powering on,power cycled unit compressor not powering on diagnosed a defective inverter control. Installed a new inverter power cycled unit compressor powered on.; used 1 W10629033 (Inverter) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS02
Near West Lake Hills, Texas 78746
Luis
Job Details:
11/16/2021
"Arrived on site. Replaced shaft,ice door motor and ice door chute,tested dispenser ice dialing correctly and door sealing correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Waco, Texas 76706
Jonathan M
Job Details:
11/16/2021
"Arrived onsite for a refrigerator thats not cooling. Inspected unit and work area. The customer advised that the unit had frosted over in the freezer section but they had defrosted it. He advised that the issue appeared to be a problem with the gaskets not ceiling on the refrigerator side. Confirm the customers complaint and found the refrigerator not sealing properly on the far left upper right hand corner. Attempted to adjust the bottom hinge of the door to get it to sit properly and every single time the screws and clamp down it would pull the door back down. Adjusted it a little further away to where I could screw it at an angle. Once I did so, the door was catching on the liner before shutting and would have to pull up on the handle to close it. I called Whirlpool Techline and spoke to Adrian SR# 7732258905. He had me video him to see what I was talking about and asked if there were any deformities in the liner. I showed him the outer edges of the liner where there appears to be bubbles at the top right and left corners.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Georgetown, Texas 78633
Lou
Job Details:
11/16/2021
"Arrived on site to inspect microwave not heating. Upon further inspection, I placed a cup of water inside and tested for 30 seconds. Unit failed to heat. . I removed the unit from the wall and disassembled and removed and replaced the magnetron, capacitor and diode. Retested and unit is operating as designed. Placed t(e unit back on the wall and retested and unit continues to operate as designed. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Georgetown, Texas 78633
Lou
Job Details:
11/16/2021
"Arrived on site to inspect dishwasher not heating and leaving a film on dishes. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and placed my multimeter on the black wire at the junction box and tested amp draw to the components. I found all components within amp reading range except the element as it read less than 7amps. I inspected the element and found two spots near the back of the element that appeared to be burnt or beginning to burn. . No water leaks observed during service.; ordrng 1 W10518394 (Element) and 2 WP8268961 (Friction pads)s and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Austin, Texas 78754
Matthew
Job Details:
11/16/2021
"Arrived onsite for refrigerator ice maker continuing to produce ice. Upon arrival customer stated ice production has been off and on. Has been having power outages in the area. On arrival ice maker was making ice, bin about 1/4 full. Customer stated in some cases will continue to produce ice even when full. Checked bail arm and was functioning properly. Let customer know that unless completely up in the off position then the bucket is pulled out and the arm is allowed to drop, the ice maker will harvest another batch. Customer understood and will make adjustment. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Pflugerville, Texas 78660
Wesley
Job Details:
11/16/2021
Arrived onsite and installed new stainless steel door. Unit is now sealing as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204DSS0
Near Round Rock, Texas 78681
Jimmy J.
Job Details:
11/16/2021
"Arrived on site for HAVING ISSUES WITH IT ON ALL DIFFERENT SETTINGS--INTERMITTANT--NOT CLEANING, NOT DRAINING. Placed in diagnostics and F7E1, F6E4. Cleared error codes. Float tested good. Removed panel to gain access to control and ohmed out heater and OWI sensor. Both checked good. Faulty control not sending proper voltage to heating element. Removed control and installed new control. Ran diagnostics and all cycles completed without issue and heating element came on. Had customer come down to hear and smell heating element was hot. No leaks detected. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Dripping Springs, Texas 78620
Brandon
Job Details:
11/16/2021
"Arrived on site for customer complaint of unit not completing cycles, found water in drip pan and float switch activated, found leak coming from gasket. I replaced gasket, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, Texas 78737
Luis
Job Details:
11/16/2021
"Arrived on site for water leaking. Ran water dispenser found water filling in icemaker tray while dispensing water,diagnosed a defective water valve. Replaced water valve tested water dispenser working as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QJW00
Near Spicewood, Texas 78669
Kevin
Job Details:
11/16/2021
"Arrived on site and inspected refrigerator and found a door gap, a flashlight will shine through from inside freezer. Sent pic to KB/AHS, heated door gasket and it is now sealing properly. Sent a short video to KB/AHS of flashlight not visible until door is opened. Also found water dispenser is leaking behind dispenser housing. Entire door will be needed to correct issue; ordrng 1 2202547W (White freezer door)"
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Elgin, Texas 78621
Matthew
Job Details:
11/16/2021
Arrived onsite for washer not functioning. Upon arrival tested unit. Found drain motor trying to kick on faintly. Put unit in diagnostics and found F9E1 long drain . Tested drain pump and confirmed not energizing. Ordering drain pump. Office to reschedule ; ordrng 1 W11124822 (Control) and 1 WPW10661045 (Drain pump)
We serviced a
GE RANGE
Model JGBP26WEA1WW
Near Austin, Texas 78734
Leonardo
Job Details:
11/16/2021
Arrived on site to test unit for oven not getting to temp. Test unit and found bad sensor. Test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Austin, Texas 78703
Luis
Job Details:
11/16/2021
Arrived on site for unit not powering on. Diagnosed a defective harness to display ordering a new harness assembly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Liberty Hill, Texas 78642
Cliff
Job Details:
11/16/2021
"Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in rc caused by miscommunication between sensors and controls. Ui, main control, and rc fan harness will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W11330971 (Ui) and 1 WPW10675033 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Pflugerville, Texas 78660
Wesley
Job Details:
11/16/2021
"Arrived onsite for unit running to cold. Tested and found unit operating within tolerances, calibrated unit to customer preference. Unit is now operating as designed. Advised customer on findings and design."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Briarcliff, Texas 78669
Leonardo
Job Details:
11/16/2021
Arrived on site to test unit for fan error code. Replaced cooling fan and control board test unit and unit test good. Found unit not secured to cabinet. Advised customer to get unit secured to cabinet so unit wont come forward job complete.
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCC151LSS0
Near Georgetown, Texas 78628
Lou
Job Details:
11/16/2021
"Arrived on site to inspect trash compactor banging noises. Upon further inspection, I removed the tray and taped the switches closed and tested the unit. When the ram went back into the start position, it began to bang as if it were trying to go through the top panel and would not stop unless turning the switch to off. I tested the limit/directional switch and it is good. I tested the push button switch at the bottom right and found it closed all the time. ; ordrng 1 W10342596 (Switch kit) and 1 WP777811 (Limit switch) and 1 WP9871971 (On/off switch) and 1 9871829 (Drawer switch) and 1 W11243179 (Drawer safety switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBR306ESS01
Near Austin, Texas 78750
David Z
Job Details:
11/16/2021
"Arrived on site to diagnose refrigerator with several lights out. Found top 2 lights out, and all freezer lights. Found failed freezer modules out. Replaced both freezer LED modules and retested. Verified all lights working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Bertram, Texas 78605
Cliff
Job Details:
11/16/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Austin, Texas 78748
Luis
Job Details:
11/16/2021
"Arrived on site for loud noise. Adjusted hinges and brackets,ran diagnostics fan and compressor test no odd noise."
We serviced a
GE MICROWAVE
Model CEB1590SS1SS
Near Georgetown, Texas 78633
Lou
Job Details:
11/16/2021
"Arrived on site to inspect microwave noises. Upon further inspection, the customer was using the unit when I arrived and it sounded normal. When they placed more food items in the unit and turned it on, I could hear the fan making a loud vibration noise. I disassembled the unit and found some screws loose. I tightened the screws and retested and the unit is operating as designed. I reassembled the unit and placed it back in the cabinets and retested and the unit continues to operate as designed. Demonstrated to customer and they agreed with the repair. No charge as screws were removed and reinstalled on previous service call. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model GH5184XPS3
Near Austin, Texas 78737
Leonardo
Job Details:
11/16/2021
Arrived on site to test unit for error code. Found will need a 2 man 2 hour job. Will need to reschedule office to reschedule. ; ordrng 1 2hourjob (2 hours job) and 1 2manjob (2 man job)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, Texas 78652
Leonardo
Job Details:
11/16/2021
Arrived on site to test unit for upper rack falling. Found broken adjusters. Replaced adjusters test unit and unit test good job complete.
We serviced a
GE MICROWAVE
Model PVM9005SJ3SS
Near Elgin, Texas 78621
Matthew
Job Details:
11/16/2021
Arrived onsite to replace previously diagnosed parts. Replaced microwave door assembly. Replaced door and tested. Unit is heating and functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Austin, Texas 78741
Scott
Job Details:
11/16/2021
"Arrived on site for no power to dishwasher. Found unit not installed and unplugged . No water to apt, turned off due to not hot water tank . Powered unit up ran diagnostics, no error codes . Valve worked and sump motor and drain motor are working . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, Texas 78744
Scott
Job Details:
11/16/2021
"Arrived on site for fridge making a lot of noise. Found fill tube not flush back wall fill tube causing water to spill down on evap fan . Steamed out evap . Ordering fill extension tube , evap fan and blade . No other leaks detected. Replaced valve due to ice building up in fill tube on back wall. Ice maker is unplugged so not to splash further on evap fan . Call to set return ; ordrng 1 2169142 (Blade) and 1 2315549 (Motor) and 1 W11414074 (Fill cute)"
We serviced a
GE REFRIGERATOR
Model PYE23KSDCSS
Near Briarcliff, Texas 78669
Brandon
Job Details:
11/16/2021
"Arrived on site for customer complaint of water not dispensing and temperature issues, found failed FF section evaporator fan motor, and frozen water tank. Freezer is at -10 degrees and RC is at 50 degrees.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Austin, Texas 78730
David Z
Job Details:
11/16/2021
"Arrived on site to diagnose microwave that seems to be undercooking items at times, mainly oatmeal and popcorn on the popcorn option. Replaced appliance manager due to possible voltage drops. Tested with a bag of popcorn post repair and found it working as designed, with a reasonable outcome and minimal kernels left unpopped. Unit working as designed. Called and confirmed diagnosis and repair with tech line, who concurs unit working as designed for 900w microwave. SR7732260138. Call complete."
We serviced a
GE REFRIGERATOR
Model GSS23WSTASS
Near Kyle, Texas 78640
Robert
Job Details:
11/16/2021
Arrived on call for complaint of not cooling. Found the freezer back wall covered in ice freezer not defrosting. Will come back with thermostat and heater. ; ordrng 1 WR50X10068 (Thermostat) and 1 WR51X10101 (Heater)