Service History 1107

Near Austin, TX 78717
Jerry C.
Job Details: 06/06/2017
Maytag Refrigerator- Arrived to inspect ice in bottom of fc. I found the drain assembly had plugged and required replacement with the new style drain. I removed the existing and installed the replacement and tested. I removed the ice from the evaporator drip pan and verified all ice was gone. I leveled the unit and squared the cabinet. Operational test good, no leaks observed during service.
Near Austin, TX 78717
Jerry C.
Job Details: 06/06/2017
Whirlpool refrigerator- Arrived to instal previously diagnosed and ordered part. I removed the faulty tube and installed the replacement. I tested the unit and it worked as designed with no leaks. Operational test good, no leaks observed during service.
Near Lakeway, TX 78734
Cliff
Job Details: 06/06/2017
Kitchenaid refrigerator KSSO48FMX01. Arrived on site to diagnose a refrigerator that is not cooling properly. Found main control board and shorted out and causing user interface to blink and evap fan to cut on and off and sequence with user interface. Replaced control board and tested unit. Found all is functioning properly at this time.
Near Bastrop, TX 78602
Carlos G.
Job Details: 06/06/2017
Near Bastrop, TX 78602
Carlos G.
Job Details: 06/06/2017
Near Lakeway, TX 78738
Cliff
Job Details: 06/06/2017
Kitchenaid trash compactor KUCS03FTSS3. Arrived on site to replace drive gear for trash compactor. Replaced gear and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78726
Jerry C.
Job Details: 06/06/2017
Whirlpool Dishwasher- Arrived to instal previously diagnosed and ordered part. I removed and replaced the dispenser assembly and tested the unit. I filled it with rinse agent for the customer and verified operation. Operational test good, no leaks observed during service.
Near Elgin, TX 78621
Carlos G.
Job Details: 06/06/2017
Near Elgin, TX 78621
Carlos G.
Job Details: 06/06/2017
Dishwasher/ Arrived on site e and checked the unit for not draining properly. Checked components and found a clogged drain. Unclogged drain. Ran test cycle and all checks ok now. No water leaks present after service. Job complete.
Near Manor, TX 78653
Carlos G.
Job Details: 06/06/2017
Dryer/ checked components and found a faulty heater element. Removed and replaced element. Ran test cycle and all checks ok now. Job complete.
Near Austin, TX 78738
Cliff
Job Details: 06/06/2017
Kitchenaid refrigerator KRMF706ESS01. Arrived on site to diagnose a refrigerator with a no ice condition. Found e2 icemaker error code, indicating motor position failure in icemaker. Also noted icemaker would only rotate 1/4 of the harvest cycle and stop. Unit wil, need new icemaker to complete repairs.
Near Manor, TX 78653
Carlos G.
Job Details: 06/06/2017
Dishwasher/ Arrived on site and checked the unit for not draining properly. Ran test cycle and found a faulty pump and motor and seperator. Normal wear and tear. Office to order parts for return visit. Rescheduled per Shana.
Near New Braunfels, TX 78130
Daniel A.
Job Details: 06/06/2017
Amana/whirlpool electric range AER6303MFS. unit not heating surface elements or oven not heating. Insufficient voltage. 240 volts across legv1. 0 volts leg 2. Requirement 120 v leg 1. 120 v leg 2. 240 v across both legs if voltage constant
Near Austin, TX 78703
Derek S.
Job Details: 06/06/2017
Arrived on site and replaced the water valve due to mechanical failure causing long fill and unit to not start, verified operations on service test with no issues, no water leak present at the time of service. Collected balace of 211.09
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 06/06/2017
MEDC200XW2,Arrived onsite for customer complaint of dryer with long drying times. Tested unit. Found house vent is located on outside of house. Found restricted air flow. Advised customer, without proper air flow unit will not circulate properly. Advised customer to have hluse venting cleane out. Customer is renting property. Customer will contact managment company. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78753
Carlos G.
Job Details: 06/06/2017
Near Bee Cave, TX 78738
Cliff
Job Details: 06/06/2017
Kitchenaid microwave/oven combo KEMS308SBL04. Arrived on site to replace take element for Oven. Replaced element and tested unit. Found all is functioning properly at this time.
Near Leander, TX 78641
Wesley
Job Details: 06/06/2017
M: WFG320M0BW0 S:VE62179850 Arrived on site and found shorted oven sensor causing f3 and no operation. Replaced sensor with prescreened part. Unit now operates as designed. No leaks at time of service.
Near New Braunfels, TX 78130
Daniel A.
Job Details: 06/06/2017
WFW8540FW0 Washer not spinning water out of clothes effectively. Replaced defective ACU. Unable to reach high speed due to washer attempting to balance a balnced load. Excessive detergent spill when poured into dispenser housing. Replaced detergent housing. Normal operation. Checked water inlet and rrain hoses. No keaks detected
Near Killeen, TX 76542
Arthur B.
Job Details: 06/06/2017
WTW8500DC0,Arrived onsite for customer complaint of top load washer getting error code F5E3 (Lid Open Error). Ran diagnostics and confirmed error code. Found lid latch making ticking noise. Removed top and removed faulty lid latch assembly. Installed new replacement. Reassembled. Ran test 052. Tested completed sucessfully. No other issues found at this time. All water connections were dry at time of service.
Near Dripping Springs, TX 78620
Cliff
Job Details: 06/06/2017
Kitchenaid refrigerator KRMF706ESS01. Arrived on site to diagnose a refrigerator with doors that are not closing properly. Found after install the right side RC door was not installed properly on self closing hinges. Reinstalled door to proper position and leveled unit. Found all is functioning properly at this time. No leaks found at time of service.
Near Lakeway, TX 78738
Jerry C.
Job Details: 06/06/2017
Whirlpool Dishwasher- Arrived to inspect washability, drying issues and long run times. I found the unit had no stored error codes and completed service test mode with no additional errors stored and very good water flow. I verified heater operation and a cold amp draw of 7.7 amps which is acceptable and expected. I discussed the customer's use and they have city water and pre-rinse thoroughly. I advised the customer that the amount of oils on the load is low and to use less detergent, they are currently using high concentration enzyme based detergent tablets and there are signs of foaming during the cycle. I recommended one tablespoon of detergent for their use, and to use a bleach based detergent if there is hazing on glasses. The drying issue is due to lack of rinse agent utilization and I recommended rinse agent at a setting of 2-3. I discussed the absolute importance of purging the cold water from the hot water supply by running the hot water in the sink until it reaches its maxim
Near Canyon Lake, TX 78133
Daniel A.
Job Details: 06/06/2017
Whirlpool Washer WFW9050XW00 - LOUD SQUEAKING NOISE DURING SPIN CYCLE AND THE DRAWER NEEDS HARDWARE- DA there 6/5 MON, 16:47 to 16:47, Excessive vibration/squeaking. Tightened bolts to counterweight. Installed pads for cabinet supprt and screws to retain cabinet to base pedestal. Ran wash cycle. Checked water inlet and drain hoses. No leaks detected. Normal operation after service
Near New Braunfels, TX 78130
Daniel A.
Job Details: 06/06/2017
KitchenAid Fridge KRMF706ESS01 - Alarm going off-RANDOMLY, doors not shutting PROPERLY-BOTH DRAWERS - DA there 6/5 MON, 9:04 to 9:42, Door open light stays on vontinous. Right side pantry drawer not closing fully. Replaced refrigerator pantry bottom. Verified door closure. Normal operation after service, Job Cmpltd, saved tckt [SdLink\153379b.png] (via SDM) W10802390 (FLOOR)WP12466104 (SWITCH)
Near San Marcos, TX 78666
Diego G.
Job Details: 06/06/2017
Kitchenaid Fridge - WRV986FDEM01 - leaking water from ice and water dispenser when door open and closes - Arrived on site. Replaced adapter kit icemaker and valve. All functions tested OK. No leaks present. Job complete, W10864518 (adapter), W10917790 (ICEMAKER)
Near San Marcos, TX 78666
Diego G.
Job Details: 06/06/2017
Kitchenaid Fridge - WRV986FDEM01 - leaking water from ice and water dispenser when door open and closes - Arrived on site. Replaced adapter kit icemaker and valve. All functions tested OK. No leaks present. Job complete, W10864518 (adapter), W10917790 (ICEMAKER)
Near Austin, TX 78737
Diego G.
Job Details: 06/06/2017
KitchenAid Refrigerator KRMF706ESS01 - WHEN GO TO DOOR TO FILL ICE AND WATER. LEVER IS GETTING STUCK. SPILLING EXTRA ICE AND WATER OUT - , Arrived on site. Check for dispenser issues. Found lever getting stuck. Will need switch, control and harness to repair unit. Rescheduled for 6/5/17 per shana. Cust requesting morning if possible. , ordrng 1 W10712476 (HARNESS) and 1 W10894103 (DISPLAY) and 1 W11087492 (SWITCH). replaced parts. now tests ok.
Near Austin, TX 78737
Diego G.
Job Details: 06/06/2017
KitchenAid Refrigerator KRMF706ESS01 - WHEN GO TO DOOR TO FILL ICE AND WATER. LEVER IS GETTING STUCK. SPILLING EXTRA ICE AND WATER OUT - , Arrived on site. Check for dispenser issues. Found lever getting stuck. Will need switch, control and harness to repair unit. Rescheduled for 6/5/17 per shana. Cust requesting morning if possible. , ordrng 1 W10712476 (HARNESS) and 1 W10894103 (DISPLAY) and 1 W11087492 (SWITCH). replaced parts. now tests ok.
Near New Braunfels, TX 78132
Diego G.
Job Details: 06/06/2017
Whirlpool Refrigerator WRX735SDBE00 - Fridge IM door is not closing properly; Water dispenser is ripping. - Arrived on site. Replace refrigerator door waterline and UI. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 06/06/2017
Whirlpool Refrigerator WRX735SDBE00 - Fridge IM door is not closing properly; Water dispenser is ripping. - Arrived on site. Replace refrigerator door waterline and UI. All functions tested OK. No leaks present. Job complete
Near Austin, TX 78737
Diego G.
Job Details: 06/06/2017
Whirlpool Dishwasher WDT780SAEM0 - STOP WASHING SOAP LEFT ON DISHES WILL NOT RUN A CYCLE HANDLE BROKE OFFNOT USING RINSE AID - DG there 6/5 MON, 11:54 to 12:26, Arrived on site. Checked for performance issues. Ran diagnostics,found error code f8e1 for slow drain. Found filter clogged. Cleaned filter, all functions tested OK. Instructed customer to run vinegar once a month to break down calcium buildup. No leaks present. Job complete
Near Austin, TX 78737
Diego G.
Job Details: 06/06/2017
Whirlpool Dishwasher WDT780SAEM0 - STOP WASHING SOAP LEFT ON DISHES WILL NOT RUN A CYCLE HANDLE BROKE OFFNOT USING RINSE AID - DG there 6/5 MON, 11:54 to 12:26, Arrived on site. Checked for performance issues. Ran diagnostics,found error code f8e1 for slow drain. Found filter clogged. Cleaned filter, all functions tested OK. Instructed customer to run vinegar once a month to break down calcium buildup. No leaks present. Job complete
Near Taylor, TX 76574
Joseph C.
Job Details: 06/06/2017
Whirlpool Dishwasher WDF320PADB3 - dw heated dry not working - DOES USE RINSE AID - UNIT DOES DRAIN - DISHES ARE CLEAN - JD there 6/5 MON, 15:46 to 16:32, Arrived on site for "heated dry not working" complaint. Inspected unit and found that only plastic was not drying. This is common for dishwashers. Unit is performing as designed. No leaks detected, at time of service., Job Cmpltd
Near Pflugerville, TX 78660
Joseph C.
Job Details: 06/06/2017
WDF520PADM7 Whirlpool Dishwasher - NOT DRYING WELL - SOME HEAT - SMALL AMOUNT OF WATER IN THE BOTTOM OF THE UNIT - COMPLETES CYCLES - D there 6/5 MON, 12:25 to 12:48, Arrived on site for "not drying well/ some heat with small amount of water left at bottom" complaint. Inspected unit and ran diagnostics. Found unit to performing as designed. No leaks detected, at time of service. Instructed customer to use rinseaid and get water hot, at sink, before starting washes., Job Cmpltd
Near Pflugerville, TX 78660
Joseph C.
Job Details: 06/06/2017
MVWB765FW1 Maytag Washer - THERES A CRACK NEAR WHERE THE GLASS MEETS THE FRAMING OF LID - JD there 6/5 MON, 11:01 to 11:42, Arrived on site for "cracked top lid frame" complaint. Inspected unit and found door lid cracked. Removed and replaced door lid. Unit is performing as designed. No leaks detected, at time of service. , Job Cmpltd
Near Austin, TX 78723
Joseph C.
Job Details: 06/06/2017
Whirlpool Microwave WMH31017FB0 - scratched front door - Arrived on site for "scratch on upper left front of microwave door" complaint. Inspected unit and did find scratch located on upper left part of door front. W10889333 (door). Removed and replaced door with one provided. Unit is performing as designed., Job Cmpltd
Near Austin, TX 78731
Paul
Job Details: 06/06/2017
Whirlpool Refrigerator - WRX735SDBM04 - LEAKING FROM DISPENSER - PR there 6/5 MON, 14:10 to 14:31, Arrived onsite for the refrigerator with a leaking dispenser. Found out that the line to the quick disconnect at the top of the refrigerator door wasn't completely pushed in the fitting causing the issue. I also put the leveling feet down for the customer. Call complete
Near Austin, TX 78750
Paul
Job Details: 06/06/2017
Kitchenaid Oven KODE500ESS02 - "GLASS ON UPPER OVEN DOOR APPEARS TO HAVE A SEAL LEAK AND IS DISCOLORED WITH DARK STREAKS INSIDE" - PR there 6/5 MON, 11:37 to 13:55, Arrived onsite for the upper oven with a seal leak and product running down the glass. I found stains on the inside of the inner door glass. I removed the door and removed the glass and cleaned the inside of the glass. Went over cleaning instructions with Mr. Call complete
Near Austin, TX 78750
Paul
Job Details: 06/06/2017
Whirlpool Washer WFW75HEFW0 - Washer door glass exploded out//DURING CYCLE - Arrived onsite for the washer with the door glass broken. I verified the broken glass. I removed the door and vacuumed up all of the broken glass out of the machine and off the floor. Replaced the door glass WPW10607723 and ran the quick diagnostics test. Unit is working as designed. There were no water leaks present and all water connections were dry at the time of service., Job Cmpltd
Near Austin, TX 78759
Paul
Job Details: 06/06/2017
Whirlpool Washer WTW4816FW1 FILLS BUT VERY SLOWLY-TAKES 15MIN TO FILL//CYCLES PROPERLY AND COMPLETELY-JUST VERY SLOW - PR there 6/5 MON, 9:35 to 10:01, Arrived onsite for the washer not filling very fast. I ran the machine thru auto diagnostics and the machine filled as designed. I did notice that the hot water valve filled a little slower than the cold valve. The home was built in 1986 and it does not have a water softener. I explained to the customer that the hot water lines can get built up with lime scale and that causes restriction leading to pressure drop in the line. I advised the customer to install a water softener or call a plumbing company to clean the lines out. There were no water leaks present at the time of service., Job Cmpltd
Near Austin, TX 78758
Paul
Job Details: 06/06/2017
KitchenAid Dishwasher KDTE104DSS1 - UNIT IS LEAKING - 6/5/17 9:15: PR there 6/5 MON, 8:24 to 9:13, Arrived onsite for the dishwasher leaking. I found that the leak had been coming from the overflow switch housing but it was not leaking at this time. The nut was only finger tight. I removed the nut and rubber washer and cleaned the area. I reinstalled the washer and tightened the nut. I found the filter completely stopped up with debri. I cleaned the filter and tested the machine. Unit is working as designed and there were no leaks present at the time of service., Job Cmpltd
Near Cedar Park, TX 78613
Wesley
Job Details: 06/06/2017
Whirlpool Dryer WED7300DW1 taking too long to dry.Dryer is not Drying/has Long Dry Times - WP there 6/5 MON, 14:17 to 15:09, Arrived on site and tested unit for failure. Still has symptom of blocked vent. No detectable flow outside. Unit itself operating properly. Advised customer on service meeded to ensure good dry time. All else checks good. , Job Cmpltd, saved tckt
Near Austin, TX 78717
Wesley
Job Details: 06/06/2017
Whirlpool Refrigerator WRS586FIEM01 - Doors Not Aligned//RIGHT IS LOWER THAN LEFT - 6/5/17 11:14: WP there 6/5 MON, 10:36 to 11:04, Arrived on site and found unit operating as designed. Adjusted and aligned doors for optimal cosmetic and structural appeal. Seal checks good. No leaks at time of service. , Job Cmpltd
Near Cedar Park, TX 78613
Wesley
Job Details: 06/06/2017
Whirlpool Refrigerator WRF736SDAM12 - Still not cooling,still getting ice build up.MILK AND ORANGE JUICE WENT BAD - Arrive on site for no cool and fresh food section and noise in the freezer section found that the defrost by the metal is not allowing the defrost cycle to take place. Defrosted evaporator and will order new motor which comes with the bimetal.defrosted evap. Replaced evap harness. Tested unit. All checks good. No leaks at time of service. Unit operating as designed . WPW10514110 (EVAP MTR)
Near Leander, TX 78641
Wesley
Job Details: 06/06/2017
Whirlpool Dishwasher WDF520PADM7 - WON'T START//OUTLET IS OKAY - UNIT WON'T START - 6/5/17 9:14: WP there 6/5 MON, 8:50 to 9:05, Arrived on site for no function. Found valtage at outlet. Found power at block with poor connection. Resecured connection at block allowing unit to operate. All checks good. No leaks at time of service., Job Cmpltd
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 06/06/2017
Maytag Dryer - MDE2706AYW - MAKING SQUEALING NOISE - DOESN'T STOP WHEN UNIT GETS HOT - NB there 6/5 MON, 15:30 to 17:14, arrived on call for dryer making squealing noise, found noise is coming from the rollers and idler. 2 WP37001042 (ROLLER)s 1WP37001287 (IDLER)
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 06/06/2017
KitchenAid Oven KOST100ESS00 - UNIT WENT TO PREHEAT AND THEN UNIT COMPLETELY SHUT DOWN - NB there 6/5 MON, 14:00 to 15:11, Arrived on call for customer put unit in preheat and then just completely shut down, found no power where wip connects to the control from black to white on p8 of the main board and panel fuse us good but still no power at panel fuse, found at electrical box the hot wire connection is melted, customer to contact electrician, also customer to leave power shut off to oven until repaired by electrician., Job Cmpltd
Near Round Rock, TX 78664
Tony
Job Details: 06/06/2017
Whirlpool washer - GSQ9669LG1 - error code f70 f71 - Arrived on call for washer not starting and jus making a humming noise, found that capasitor is melted and motor is just humming and has a burn smell, will need motor and capasitor, skyped office parts and talked to shana and will reschedule for 6/6/17, left unit unplugged and no water leaks at time of call., ordrng 1 WP8529935 (motor-drve) and 1 WP8572720 (capacitor. Replaced parts. unit now tests ok.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 06/06/2017
whirlpool microwave - WMH73521CS4 - LIGHT UNDER THE UNIT ISN'T WORKING-MISSING A SCREW ON THE LIGHT COVERLIGHT UNDER THE UNIT ISN'T WORKING-MISSING A SCREW ON THE LIGHT COVERLIGHT UNDER THE UNIT ISN'T WORKING-MISSING A SCREW ON THE LIGHT COVER - Arrived on call for light under microwave not working and light cover is missing screw., lower light cover already had screw and hole on right hand side should not have screw this is normal, instructed customer that light under microwave is not covered under warranty, instructed customer to purchase a 40 led dimmer bulb from hardware store the factory bulbs do no have that long of a life span, also customer stated that display goes dim intermittenly when not in use which is normal this is a energy saving feature, no parts needed customer will purchase led dimmer bulb 40 watt from hardware store., call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 06/06/2017
Whirlpool Refrigerator WRF757SDEM01 - Buzzing NOISE CONSTANT//WHEN YOU OPEN FREEZER IT'S VERY LOUD//SEEMS TO COOL PROPERLY - WP there 5/30 TUE, 9:13 to 10:39, Arrived on site and found ice build up indicating defrost failure. Exposed evap. Found heater ohms at 30.4 ohms found only 10v to heater during forced defrost. Ordering control and harness to repair. Defrosted unit. No leaks at time of service. , ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (HARNESS) - Replaced parts, checks ok .
Near Bertram, TX 78605
Thomas L.
Job Details: 06/06/2017
Whirlpool Dryer NED4655EW0 // BAD SMELL DURING OPERATION // 6/5/17 12:08: WL there 6/5 MON, 9:20 to 10:10, Arrived on site or bad odors during operation. Tested unit disconnected from the house venting. Found no issues or unusual odors. The unit has had almost no use and the customer is just smelling the heating element newness. Unit is brand-new and clean
Near Bertram, TX 78605
Thomas L.
Job Details: 06/06/2017
Amana Washer - NTW4516FW1 - WILL NOT TURN ON - THERE IS POWER - CONTROL PANEL NO LIGHTS AND WILL NOT WORK - NOT DRAINING - WL there 6/5 MON, 9:18 to 10:00, Arrived on site for no operation. Found power to control but not through control. Replaced control W10914909 and ran calibration mode. Ran step two and step three and all operations were normal. All water connections were dry., Job Cmpltd
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/06/2017
Whirlpool Refrigerator WRS571CIDM01 - Refrig IM has low ice production after IM replacement - WL there 6/5 MON, 7:56 to 8:50, Arrived on site for low ice production. Tested icemaker operation and diagnostics and icemaker cycled correctly. Tested icemaker fill cycle in diagnostics and it performed correctly. Found temperature at 1° in freezer compartment at all functions were normal at this time.Contacted manufacturer and spoke with Butch . Informed manufacturer of my findings and it was determined that the icemaker is performing properly.
Near Cedar Park, TX 78613
Steve C.
Job Details: 06/06/2017
Whirlpool Oven WOD51EC0AS04 - temperature setting, always high and burns food - there is damage to the unit - SK there 6/5 MON, 16:12 to 16:52, Arrived on site to replace the control and both sets are for the upper and lower ovens. Replaced all parts and tested unit. Unit heat and works properly. Also instructed customer how to use the calibration., Job Cmpltd,
Near Austin, TX 78717
Steve C.
Job Details: 06/06/2017
Kitchenaid oven KEMS308SSS05 -MW/OVEN COMBO//NOT HEATING IN OVEN MW NOT COMING ON//ERROR F6E0//TRIED BREAKER NOTHING- 6/5/17 17:19: SK there 6/5 MON, 15:53 to 16:03, Arrived on site. Checked unit for not heating. Found the unit is showing error code F6E0. Tested the unit and unit will not heat or the light will not come on. Reset the breaker and unit works properly. Tested the unit with a cup of water and unit works and heats properly., Job Cmpltd
Near Austin, TX 78717
Steve C.
Job Details: 06/06/2017
Whirlpool Refrigerator - GI0FSAXVY012 - ICE MAKER WORKED THEN STOPPED NOW WORKING - French door freezer on bottom FALLING OFF - SK there 6/5 MON, 14:13 to 14:46, Arrived on site for the unit is not making ice. Customer advised the unit will intermittently dispense ice. Instructed the customer how to properly remove and insert the ice bin. Found the unit is making ice and is working properly. Also install the door handle on the freezer. All water connections were dry at the time of service., Job Cmpltd
Near Austin, TX 78759
Steve C.
Job Details: 06/06/2017
KRFF507ESS01 KitchenAid Refrigerator - frost forming on the right side of freezer door top to bottom - IM & Disp WORK - unit is coooling - SK there 6/5 MON, 10:25 to 10:54, Arrived on site for the unit is frosting up in the freezer. Found a little bit of frost up build up on the right side. found the brackets do not have a gap when closed. Applied adhesive around the freezer liner and also advise customer not to overload the pizza the storage. Tested the unit and unit works properly all water connections were dry at the time of service., Job Cmpltd
Near Spicewood, TX 78669
Steve C.
Job Details: 06/06/2017
Whirlpool Oven GBD307PDS10 - Oven Loud FAN Noise WHILE IN USE in use//HEATING PROPERLY - SK there 6/5 MON, 7:53 to 9:12, Arrived on site for the unit is making noise. Found the lower oven for fan is warped and causing the noise. Replace the fan and tested unit. Unit heats and works properly
Near Waco, TX 76708
Mike G.
Job Details: 06/06/2017
Whirlpool Refrigerator WRF535SMBW00, IM NOT WORKING//CUST WANTS WATER INTAKE VALVE - MG there 6/5 MON, 13:53 to 14:23, Arrived on site for unit not making ice, checked unit icemaker at T&H and icemaker is working but when called for water water valve did turned on but no water turned water off and removed water line from water valve and checked water supply and not water is going to the water valve customer Will need plumber to fix issue checked unit for water leaks and no leaks found at time of srv..... Unit checked fine at this time.... , Job Cmpltd
Near Waco, TX 76708
Mike G.
Job Details: 06/06/2017
Whirlpool Refrigerator WRF535SMBW00, IM NOT WORKING//CUST WANTS WATER INTAKE VALVE - MG there 6/5 MON, 13:53 to 14:23, Arrived on site for unit not making ice, checked unit icemaker at T&H and icemaker is working but when called for water water valve did turned on but no water turned water off and removed water line from water valve and checked water supply and not water is going to the water valve customer Will need plumber to fix issue checked unit for water leaks and no leaks found at time of srv..... Unit checked fine at this time.... , Job Cmpltd
Near Austin, TX 78723
Scott
Job Details: 06/06/2017
Whirlpool dishwasher , water valve wdf510pays2
Near Austin, TX 78744
Leonardo
Job Details: 06/06/2017
Whirlpool Dishwasher - WDT720PADM0 - Not Draining//2 OUT OF 3 TIMES - INTERMITTENT - LC there 6/3 SAT, 12:52 to 13:56, Arrived on site to test unit for not draining. Test unit and found glass in drain motor. Removed glass test unit and unit still not draining found drain motor getting hot. Replaced drain motor WPW10348269 . test unit and unit draining good no leaks present job complete
Near Austin, TX 78741
Leonardo
Job Details: 06/06/2017
Whirlpool Dishwasher WDT910SAYE0 - DISH RACK TOP IS BROKEN - LC there 6/3 SAT, 12:18 to 12:36, Arrived on site to test unit for top rack wheels broken. Test unit and found adjusters broken, replaced adjuster test unit and unit test good no leaks present job complete
Near Austin, TX 78704
Tony
Job Details: 06/06/2017
whirlpool dishwasher DU1055XTSS3 . Arrived on site to test unit for leaking. Test unit by running unit with out from cover for 25 minutes no leaks present st this time. Could not duplicate problem, informed customer on proper loading of dishwashe. Job complete
Near Austin, TX 78749
Leonardo
Job Details: 06/06/2017
whirlpool oven RF263LXTS3 - OVEN ELEMENT NOT HOLDING TEMP. - Arrived on site to test unit for not coming out of pre heat. Test unit and found control board not reslponding correctly to temp. Will need a new control board W10840298
Near Buda, TX 78610
Leonardo
Job Details: 06/06/2017
WEG745H0FS0 Whirlpool Range. OVEN NOT LIGHTING//CAN HEAR IGNITOR CLICK AND SMELLS GAS BUT IT WON'T LIGHT//STOVE TOP OKAY - LC there 6/3 SAT, 8:09 to 8:37, Arrived on site to test unit for oven not igniting. Test unit and found bake burner not on gas supply line. Adjusted bake burner test unit and unit test good heated to 350 no leaks present job complete , Job Cmpltd
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/06/2017
Kitchenaid Dishwasher KDTE254ESS2 - Dishwasher door is not staying closed and wont run - Arrived on site for improper door operation. Upon testing I found that the anchor screws were loose and binding on control panel. Corrected that situation and unit now operates properly. All water connections were dry., Job Cmpltd
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/06/2017
Whirlpool Dryer LER5636KQ0 not Heating not drying clothing. Arrived on site for no heat condition. Removed and replaced open element and cut off. Cleaned inside of dryer and tested. All operations are normal. 279838 (ELMNT), 279816 (CUTOFF)
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/06/2017
whirlpool washer WTW6600SB1 - LEAKING FROM UNDERNEATH DURING CYCLE//COMPLETES CYCLES - arrived on site for the unit is leaking water. Tested the unit and found unit does not have any error codes. Found the water leak is coming from the drain pump W10536347 . Removed and replaced leaking drain pump. Tested unit. All water connections were dry after repair., Job Cmpltd
Near Georgetown, TX 78626
Thomas L.
Job Details: 06/06/2017
Whirlpool dishwasher WDT720PADM3 - "Dishwasher is leaking water underneath the door near the nameplate. insulation in door is..." - WL there 6/3 SAT, 8:10 to 8:39, Remove and replace leaking vent which was part number WPW10428211 .Tested unit. All water connections were dry., Job Cmpltd
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/06/2017
WHIRLPOOL OVEN - Oven is not cooking correctly calibration did not work-NOT GETTING TO CORRECT TEMP 30ISH DEG OFF - Arrived on site for improper cooking temperatures. Customer preheated oven to 350 prior to my arrival. Found oven need to be lowered by 25°. Calibrated oven for customer., Job Cmpltd
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/06/2017
Whirlpool Microwave WOC54EC0AS02. - Oven burns the bottom even on top shelf temp is erratic- Arrived on site for improper temperature control. Customer preheated oven at 350 degrees prior to my arrival. Tested oven temps and found that unit needed to be calibrated downward by 15 degrees after observing up and down cycles. , Job Cmpltd
Near Austin, TX 78738
Thomas L.
Job Details: 06/06/2017
Whirlpool Microwave WMH32519CS2 - Not Heating Does the Light Come on When the Door is Opened Yes PRE-ID Magnetron, Capacitor - Arrived on site for no heat condition. Found open relay contacts on control board. Replace control W10832044 (CONTROL) and tested unit and it tested correctly
Near Bee Cave, TX 78738
Thomas L.
Job Details: 06/06/2017
Kitchenaid refrigerator KRMF606ESS01 - WHEN USING DISPENSER IT keeps disp water & WON'T stop//TRIED TO SWITCH TO ICE & WATER WON'T STOP -arrived on site for erratic water dispenser operation. Customer informed me that sometimes it keeps dispensing water. After a lot of testing I cant get the unit to do nothing wrong at this time. All water connection we're dry.
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/06/2017
Maytag Washer MTW6700TQ0 - ABOUT 5-10 MIN THE UNIT WILL SHUT DOWN CONTROL WAS REPLACED NOW ABOUT 30 MIN LEFT SHUTS DOWN (BEEP) - Arrived on site for erratic control board operation.. The customer had just run a cycle. The top of the washer and the console or heavily heavily covered with moisture from the hot water temperature. I suspect all that moisture is affecting the touch panel. The customer will try cold cycles only and let me know what happens. All water connections were dry., Job Cmpltd
Near Georgetown, TX 78628
Tony
Job Details: 06/06/2017
WHIRLPOOL OVEN - WOS51EC0AS02 - SAFETY OVEN - Oven was set to 475 - 10 mins after fries were put in, there was a boom and . . .Arrived on site to inspect oven for broken inner door glass. Will return this Friday with Shayna's assistance., ordrng 1 WPW10347596 (GLASS) and 1 WPW10618107 (GLASS)
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/06/2017
WHIRLPOOL REFRIGERATOR. WRS571CIDM01. DISPENSER GETS CLOGGED WITH ICE AND RANDOMLY SHOOTS OUT ICE//WATER IS FINE//RUNS LOUDLY. Arrived on site for improper dispenser operation. Found all operations were normal at this time. All water connections were dry. We did discuss cleaning of dispenser chute and control opening chute door randomly to make sure ice hasnt jammed door open.
Near Bertram, TX 78605
Thomas L.
Job Details: 06/06/2017
MHWZ600WR00 Maytag washer. UNIT WILL SHUT OFF ON ITS OWN - Error codes F21 & SD - WATER DOES NOT DRAIN. Arrived on site for cycle canceling on its own. Customer had just completed a wash and it did not drain. Tilted the machine and and checked drain pump. Found drain pump impeller bound up and not turning. Corrected that situation. Unit now functioning properly. All water connections were dry
Near Burnet, TX 78611
Thomas L.
Job Details: 06/06/2017
WTW8000BW0 Whirlpool washer. Roaring jet noise during spin cycle. Arrived on site for noisey operation. Unit has defective main tub bearings and seals. Ordering bearing kit w10435302 and tool kit w10447783
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 06/06/2017
Kitchenaid Fridge KRFC302ESS00. ICE MAKER GETS STUCK WILL NOT COME OUT ALL THE WAY. Arrived on site as ice bin will not pull forward completely. Found that the glides for that bin are once again binding/defective. Replaced once again and ice bin now moves freely. All water connections were dry
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 06/06/2017
KitchenAid Dishwasher KUDS30IXBL2 Upper rack keeps falling down. Arrived on site for improper upper rack operation. Found that the left rack stop was no closed properly. Corrected. Upper rack now operates properly. All water connections were dry
Near Austin, TX 78726
Thomas L.
Job Details: 06/06/2017
Whirlpool fridge WRF757SDEM01. Arrived on site or icing in fresh food compartment. Found ice ball on fresh food evaporator. Customer manually defrosted unit but not all of the ice melted. Removed all ice. Tightened evaporator thermistor clip to 1/4" and moved it to beginning of evaporator outlet. Used ziptie to tightly secure thermistor to evaporator. All water connections were dry. , Job Cmpltd,
Near Austin, TX 78752
Carlos G.
Job Details: 06/06/2017
PAV2300AWW Maytag Washer. Arrived on site and checked the unit for not advancing and humming. Ran test cycle and found drain pump assembly is faulty. ordrng 1 WP35-6465 (pump-asm)
Near Austin, TX 78754
Carlos G.
Job Details: 06/06/2017
Whirlpool Microwave GSC308PJB4. Arrived on site for "broil feature not working" complaint. Inspected unit and found control has faulty broil relay. Replaced Control 8300245. Unit now tests ok.
Near Cedar Creek, TX 78612
Carlos G.
Job Details: 06/06/2017
Maytag Washer Arrived on site and checked the unit for an F51 error code. Found basket stuck due to bearing being faulty. ordrng 1 W10435302 (bearing) kit.
Near Austin, TX 78732
Cliff
Job Details: 06/05/2017
Kitchenaid icemachine KUIX505ESS1. Arrived on site to replace condenser fan motor for ice machine. Replaced fan motor and tested all functions of the unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Canyon Lake, TX 78133
Daniel A.
Job Details: 06/05/2017
Near Canyon Lake, TX 78133
Daniel A.
Job Details: 06/05/2017
WFW9050XW00. Excessive vibration/squeaking. Tightened bolts to counterweight. Installed pads for cabinet supprt and screws to retain cabinet to base pedestal. Ran wash cycle. Checked water inlet and drain hoses. No leaks detected. Normal operation after service
Near Austin, TX 78617
Derek S.
Job Details: 06/05/2017
Arrived on site and replace the consul knew too short not allowing get it to power on, Mr asked if condensation accumulating on unit during hot wash would be problamatic with console, i informed per Techline that condensation shoukd not damage the electronics, verifed operations, no water leak present at the time of service.
Near Austin, TX 78738
Cliff
Job Details: 06/05/2017
Kitchenaid dishwasher KUDE70FXSS5. Arrived on site to diagnose a dishwasher that will not turn on. Found control panel shorted out and not responding to user input. Replaced control panel and tested unit. Found all is functioning properly at this time. No leaks found at time of service.
Near Killeen, TX 76541
Arthur B.
Job Details: 06/05/2017
Admiral Top Load Washer ATW4675YQ1, Arrived onsite for customer complant of top load washer leakimg when spinning. Tested unit in service mode. Filled tub 1/4 way full. Drained unit. Found house drain backing up and leaking on floor. Advised customer to have house drain cleaned out by plumber. Washer works as intedned. No other issues found. All water connections were dry at time of service.
Near Lakeway, TX 78738
Cliff
Job Details: 06/05/2017
Kitchenaid dishwasher KDTE104ESS0. Arrived on site to replace pump for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks found at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 06/05/2017
MMV4205DS1,Arrived onsite for customer complaint of OTR microwave door broken and not starting. Found side of door cracked. This is causing door not to sit properly on interlocks. Unit will need new door to address issue. Advised customer that authorization must be given before we can proceed. OF to contact customer once authorization is given.
Near Kempner, TX 76539
Arthur B.
Job Details: 06/05/2017
WRF993FIFM00,Arrived onsite to install parts to french door refrigerator from prior techs diagnosis. Removed shelving and water valve cover. Removed dual water valve. Installed new replacement. Reassembled. Tested water valve. Water valve dispenses water as intended. No other issues found. All water connections were dry at time of setvice.
Near Liberty Hill, TX 78642
Mike C.
Job Details: 06/05/2017
Kitchen Aid refrigerator KRFC302ESS Arrived to install new fill tube and clamp for the ice maker. Checked operation and unit checks good. Checked unit for any leaks and none were found.
Near Lakeway, TX 78738
Cliff
Job Details: 06/05/2017
Kitchenaid range KSGB900ESS1. Arrived on site to replace knobs for range. Replaced left front and left rear burner knobs and tested unit. Found all is working properly at this time. No gas leaks found at time of service.
Near Austin, TX 78734
Cliff
Job Details: 06/05/2017
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 06/05/2017
KDTM704ESS0,Arrived onsite for customer complaint of dishwasher not washing dishes. Tested unit. Found water will enter buy wash arms not moving. Removed wash arms. Found gears burnt on element. Unit will need new sump and motor,washarm assembly to complete repair. Skyped PARTS and received R/V date of 6/8 per KC. All water connections were dry at time of service.
Near Austin, TX 78734
Cliff
Job Details: 06/05/2017
Kitchenaid refrigerator KSSC36QTS04. Arrived to instal previously diagnosed and ordered parts. We removed the sealed system components and installed the replacements. Vacuum was applied for 15 minutes and e system was tested for leakdown. Unit charged with the mfg prescribed 6.25 OZ and tested. Operational test good, no leaks observed during service
Near Georgetown, TX 78633
Mike C.
Job Details: 06/05/2017
Whirlpool dishwasher WDT720PADM2 Arrived to check unit for poor drying performance. Put unit into diagnostics and found no error codes. Ran unit through a automatic diagnostics cycle and found heater to come on at end of cycle. Instructed customer on the different cycles and options and to run hot water at sink before starting a cycle. Unit checks good with no water leaks.