Service History 1106

Near Copperas Cove, TX 76522
Steve C.
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL ED2CHQXVQ02 Arrived on site for the unit has a bad odor smell. Tested the unit and found mice dropping on the back section near the condenser fan. Advise customer to call pest control. Quoted customer only for the service fee. All water connections were dry at the time of service.
Near Austin, TX 78734
Cliff
Job Details: 10/11/2018
MICROWAVE JENN-AIR JMC8130DDB Arrived on site to replace door switch for microwave. Replaced switch and tested unit. Found all is functioning properly at this time.
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/11/2018
MICROWAVE WHIRLPOOL WMH75021HZ-1 "Arrived on site for door not closing and dragging, R&R inner door and hinges and tested good,"
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/11/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site for unit making loud cluck noises upon braking, found noise is coming from cam, ordering cam and actuator to be safe. No leaks on site ; ordrng 1 W10721967 (cam) and 1 W10913953"
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/11/2018
OVEN MAYTAG MGR5875QDQ "A river on site for control replacement, R&R control and tested good, no gas leaks on site Control"
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/11/2018
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for unit not spinning ,found door switch broken, R&R door switch and tested good."
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/11/2018
REFRIGERATOR GE TPS24PBDABS "Arrived back on site for leaking, found hose dry rotted and cracked, hose is built in to water tank, need CNOTE part approval, pre-screed parts were a miss. No leaks left on site ; ordrng 1 WR17X4348 (WATER TANK )"
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/11/2018
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for moisture sensor issues, R&R sensor and tested good."
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/11/2018
DRYER WHIRLPOOL MEDB855DC4 "Arrived on site to repair unit form intermittent noise,found a crack on blower wheel, replaced blower wheel, dryer working as designed, dryer and duct free of lint at the time of service"
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/11/2018
DRYER WHIRLPOOL MEDB855DC4 "Arrived on site to repair unit form intermittent noise,found a crack on blower wheel, replaced blower wheel, dryer working as designed, dryer and duct free of lint at the time of service"
Near San Marcos, TX 78666
Derek S.
Job Details: 10/11/2018
WASHER MAYTAG MHW5500FW0 "Arrived on site to repair unit for F09e1 long drain, I found debris in drain pump, removed the debris and verified operations with no issues, unit is draining and working as designed, no water leak present at the time of service."
Near San Marcos, TX 78666
Derek S.
Job Details: 10/11/2018
WASHER MAYTAG MHW5500FW0 "Arrived on site to repair unit for F09e1 long drain, I found debris in drain pump, removed the debris and verified operations with no issues, unit is draining and working as designed, no water leak present at the time of service."
Near Austin, TX 78703
Scott
Job Details: 10/11/2018
WASHER MAYTAG MVWB835DW3 Reinserted stator connections . Nonwater leaks
Near Austin, TX 78701
Scott
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site ,replaced sump & motor . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78753
Scott
Job Details: 10/11/2018
DRYER WHIRLPOOL MEDC215EW Arrived on site for dryer taking long dry times . Found water in vent tube . Ran air test and found sever air flow restriction . Unit is heating up. Customer will need to have vents cleaned . Informed customer .Job complete
Near Austin, TX 78730
Paul
Job Details: 10/11/2018
MICROWAVE GE JVM1640WB004 Arrived onsite for the microwave to finish trouble shooting the HV system with the previous diagnosed parts. I found the diode open and the mag filament grounding out. I replaced both parts and tested the unit. The unit is putting out 1000watts and is working as designed. Call complete.
Near Austin, TX 78748
Luis
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for no ice. Found bail arm sticking in off position during harvest cycle diagnosed faulty icemaker. Installed new icemaker powered unit on icemaker ran through a harvest and filled with water unit working as designed.
Near Austin, TX 78757
Scott
Job Details: 10/11/2018
DRYER WHIRLPOOL WED75HEFW1 Arrived on site for noisy dryer . Found unit was louder then normal and making louder noise periodically . Used dryer repair kit and tightened all screws down internally . Unit is now running normally . No lint build up at time of service . Job complete .
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/11/2018
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to test unit for center burner not coming on. Test unit and found clogged burner. Removed cooktop and removed burner head and orifices to unclogged burner. Unclogged burner test unit and unit test good job complete no leaks present at this time.
Near , TX 78628
James
Job Details: 10/11/2018
DRYER WHIRLPOOL WGD4616FW1 Arrived on site and tested operation. Found drum light not working and dryer does not turn off one door opened. Inspected door switch and found to be faulty. Installed new door switch and tested operation. Unit working properly job complete
Near Austin, TX 78737
Leonardo
Job Details: 10/11/2018
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site to test unit for not igniting. Test unit and found burner head not sitting correctly not allowing gas to fill in burner head. Secured burner head and test unit and unit test good no gas leaks at this time.
Near , TX 78610
Leonardo
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site to test unit for not drying. Test unit and found heater working correctly and customer using rinse aid. Advised customer that plastic tubs will not dry complete due to being plastic. Job complete no leaks present at this time.
Near San Marcos, TX 78666
Robert
Job Details: 10/11/2018
RANGE WHIRLPOOL RF263LXTB3 Arrived on job for complaints of burners too hot and one popping. Found the small burner switches not regulated well and rear right burner switch wrong part.
Near Austin, TX 78723
Joseph C.
Job Details: 10/11/2018
DISHWASHER JENN-AIR JDTSS244GS0 "Arrived on site for “upper rack hanging down” complaint. Per my previous diagnosis, removed and replaced upper dish rack rails. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Buda, TX 78610
Leonardo
Job Details: 10/11/2018
OVEN WHIRLPOOL WFG505M0BB1 Arrived on site to replace harness. Replaced harness test unit and unit test good job complete no leaks present at this time.
Near Austin, TX 78723
Joseph C.
Job Details: 10/11/2018
WASHER GE GTW330ASK1WW "Arrived on site for “unit not spinning clothes out” complaint. Inspected unit and found suspension had come loose from mount. Reconnected suspension and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Del Valle, TX 78617
Joseph C.
Job Details: 10/11/2018
WASHER WHIRLPOOL WTW4815EW1 "Arrived on site for “not completing cycles” complaint. Inspected unit and found debris around drain pump inlet. Cleared debris and tested unit. Unit is performing as designed. No leaks detected, at time of service. Calibrated unit. Instructed customer to purchase “y” fitting, to connect cold(only source)to hot, as well."
Near San Marcos, TX 78666
Robert
Job Details: 10/11/2018
DISHWASHER MAYTAG MDB5601AWB Arrived on job to replace panel and handle. After replacement test washer operation and for leaks. Operation normal and no leaks. Job complete
Near San Marcos, TX 78666
Robert
Job Details: 10/11/2018
OVEN WHIRLPOOL WOD51EC0AS02 Arrived on job to replace control. After replacement test oven operation normal. Customer sent additional payments in on pay pal took pictures of pay pal email
Near Manor, TX 78653
Joseph C.
Job Details: 10/11/2018
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site for “range door getting stuck/not closing” complaint. Inspected unit and found right hinge with broken spring. Removed and replaced right hinge. Unit is performing as designed.
Near Austin, TX 78723
Joseph C.
Job Details: 10/11/2018
RANGE WHIRLPOOL WFC310S0EB0 Arrived on site for “no power” complaint. Customer declined repairs.
Near Kyle, TX 78640
Leonardo
Job Details: 10/11/2018
RANGE WHIRLPOOL GS445LEMS Arrived on site to test unit for oven not igniting. Test unit and found bad ignitor. Replaced ignitor test unit and unit test good job complete no leaks present. Test unit at 300 and unit came on. Released some heat test unit and unit turned back on by itself job complete
Near Austin, TX 78739
Luis
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for unit not defrosting in freezer. Defrosted freezer replaced fan motor assembly that includes defrost thermistor.replaced main control powered unit on ran diagnostics all test passed. "
Near Austin, TX 78729
Lou
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher motor not working. Upon further inspection, I placed the unit in diagnostics and tested and error code F4E3–motor not running. I cleared the code and continued with testing. The unit operated as designed and the motor was operating. I advised the customer of my findings and advised that the unit needed to be reset through diagnostics due to a possible power outage. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Leonardo
Job Details: 10/11/2018
OVEN WHIRLPOOL WFG525S0HS0 Arrived on site to test unit for oven not igniting. Test unit and found frame damaged making bottom drawer hit ignitor connection on the back under unit. Called techline to report damage techline gave me file# frame is not repairable so customer will have to call customer care job complete
Near Austin, TX 78717
Lou
Job Details: 10/11/2018
REFRIGERATOR AMANA AFI2539ERM00 "arrived on site to inspect ice maker not making crushed ice. Upon arrival, the customer advised that the ice maker began making crushed ice. I went ahead and tested the unit for verification. Using a cup provided by the customer, I tested the ice maker dispenser and it dispensed cubes and crushed ice. I removed the ice bin to expose the ice maker motor/solenoid. I placed my flashlight inside the opening for the ic Erin and holding the door switch closed it pressed on the ice dispenser paddle and watched the solenoid in cubes mode and then in crushed mode. The solenoid operated as designed. I advised the customer of my findings and advised that at this time I was not going to replace the solenoid as its operating as designed. Advised the customer to contact us should it not work properly again. No water leaks observed during service, job completed."
Near Austin, TX 78748
Luis
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL GD5RVAXVB02 "Arrived on site for faulty compressor,removed failed compressor and drier. Installed new compressor and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78701
Luis
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KRFF302ESS01 "Arrived on site for no cool. Compressor and fans running,pierced system no refrigerant in system diagnosed leak. Ordering evaporator assembly. Job will need 3 hrs due to location; ordrng 1 CNOTE (3 HRS FOR REPAIRS)"
Near Austin, TX 78737
Luis
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for fresh food not defrosting. Defrosted evaporator,removed failed thermistor assembly installed new harness assembly that includes fan motor and thermistors. Secured thermistor to correct location on suction line with foil tape and zip tie"
Near Austin, TX 78735
Luis
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for unit not defrosting. Tenant defrosted unit removed cover found damaged pin in harness,removed faulty harness installed new harness powered unit on checked air flow good."
Near Austin, TX 78735
Luis
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for moisture in fresh food found large gap between gasket and cabinet,remolded door seal checked door seal to,cabinet good"
Near Austin, TX 78731
Paul
Job Details: 10/11/2018
DISHWASHER UNKNOWN DD603FCSS Arrived onsite for the dishwasher that the tub fills up with water sometimes during the night. I found no RO system in the home and the drain line connected correctly to a disposal. I explained to the customer that the fill valve has to be defective causing this. I called CS about servicing the unit. Ordering c-notes & VALVE INLET DBL 4L 605. The office needs to call the customer and quote VALVE INLET DBL 4L 605 (VALVE INLET DBL 4L 605) and 1 C-NOTES (OFFICE NEEDS TO CALL THE CUSTOMER AND GIVE THEM THE QUOTE THAT’S IN THE NOTES BEFORE ORDERING THE PART.)
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDF330PAHW2 "Arrived on site to check unit for poor wash performance, ran service test and found incoming was was too cold was reading 77 degrees, should be 120 per factory, verified all operations are working as designed, gave tips to get water hotter and to use rinse aide to help assist with drying dishes, no water leak present at the time of service"
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDF330PAHW2 "Arrived on site to check unit for poor wash performance, ran service test and found incoming was was too cold was reading 77 degrees, should be 120 per factory, verified all operations are working as designed, gave tips to get water hotter and to use rinse aide to help assist with drying dishes, no water leak present at the time of service"
Near Georgetown, TX 78626
Jerry C.
Job Details: 10/11/2018
WASHER WHIRLPOOL WFW8300SW00 "WFW8300SW00 Arrived to inspect washer leaking. Checked lower section and ran through 3 complete test modes with no signs of leaks. Removed upper cover and found no signs of leaks. During testing I observed water stains down the back of the unit, coming from the upper rear vent. I advised the customer to reduce detergent use to lowest level in the detergent’s cup. No leaks observed during service."
Near Driftwood, TX 78619
Brandon
Job Details: 10/11/2018
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for customer complaint of dryer not heating properly. Found exhaust temperature at 160 degrees, unit was working as designed. Instructed customer to have vent checked."
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDF520PADB7 Arrived on site and found unit with f7 e1 error code. Reset control and tested. Now unit heats properly. Advised customer on repair and on proper use and care.
Near Georgetown, TX 78626
Jerry C.
Job Details: 10/11/2018
DRYER WHIRLPOOL WET4027HW0 "WET4027HW0 Arrived to inspect dryer not working. I found it took excessive force to close dryer door. I adjusted and lubricated the door latch and tested. The unit heated and cycled as designed, operational test was good. Lint removed from chassis. Per notes, office to collect. Customer not available to sign receipt, no signature"
Near Georgetown, TX 78633
Steve C.
Job Details: 10/11/2018
Arrived on site for the unit will not start or turn on after unit went unbalanced. Removed the control panel and found the wire to the panel came off. Secured the wire and assembled the unit. Calibrated the unit and unit is working properly. All water connections were dry at the time of service.
Near Manor, TX 78653
Wesley
Job Details: 10/11/2018
Arrived on site and found unit gasket in need of heat treatment. Heat treated for good seal. Removed ice. All now checks good. Unit is operating as designed
Near Pflugerville, TX 78660
Wesley
Job Details: 10/10/2018
Arrived on site and found ice arm dislodged. Corrected ice arm. Now unit is operating as designed. And not filling continuously. Advised customer on use and care.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/10/2018
Arrived on site and found clogged air vent preventing proper dry times. Advised customer on findings. Unit is operating otherwise as designed.
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/10/2018
WFC150M0EW2 Arrived on site to check unit for getting hot and left side of the cooktop when the oven is in use, I found normal operations informed Mrs the oven vent is on the left side and it the reason she is feeling the heat, checked over unit and confirmed working as designed
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/10/2018
WFC150M0EW2 Arrived on site to check unit for getting hot and left side of the cooktop when the oven is in use, I found normal operations informed Mrs the oven vent is on the left side and it the reason she is feeling the heat, checked over unit and confirmed working as designed
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/10/2018
WMH32519HW0 Arrived on site to repair unit for interior light not illuminating, I found the interior light was defective reading open, checked all wiring and it was ok, replaced the interior light and verified operations with no issues
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/10/2018
WMH32519HW0 Arrived on site to repair unit for interior light not illuminating, I found the interior light was defective reading open, checked all wiring and it was ok, replaced the interior light and verified operations with no issues
Near Austin, TX 78732
Cliff
Job Details: 10/10/2018
MICROWAVE MAYTAG MMV4205DB1 Arrived on site to diagnose a microwave that is not heating. Tested unit and found unit with heat in diagnostics but not during normal operation. Control board and transformer in unit are shorted out causing failure. Both parts will need to be replaced to complete repairs. Return date is set for 10/12/18.; ordrng 1 W10733412 (transformr) and 1 WPW10686543 (cntrl-elec)
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for unit rebooting every second, relays clicking and UI flashing , compressor buzzing, ordering both controls, need CNOTE part auto and CNOTE office reschedule and CNOTE urgent cancel list, unit not cooling ; ordrng 1 W11164517 (CONTROL) and 1 W11169503 (CONTROL)"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/10/2018
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for dispenser replacement from prior diagnosis, R&R dispenser and tests good, no leaks on site."
Near Cedar Park, TX 78613
Lou
Job Details: 10/10/2018
MICROWAVE KITCHENAID KHMS2056SSS0 Customer requests technician GC and two men for service. Unit will require two men to pull from wall and diagnose.; ordrng 1 CNOTE (2 MEN)
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/10/2018
WASHER KENMORE 110.2234251 "Arrived on site for sinning complaints, found basket agitating with wash plate, indicating failed actuator. No leaks on site ; ordrng 1 W10913953"
Near Austin, TX 78728
Tyler B.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site for door sweating, indicating door not fully insulation , need new door, advised customer door takes 6weeks, CNOTE need parts find and office reschedule. No leaks on site ; ordrng 1 LW10744163 (dor-fip)"
Near Austin, TX 78729
Tyler B.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL KFIV29PCMS02 "Arrived on site for cover and paddle replacement, R&R paddle and cover, cover working as designed, and ice is now despensing. No leaks on site"
Near Austin, TX 78717
Lou
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to install previously diagnosed and ordered parts. I removed the ice box housing and began to replace the water tube heater when I noticed that it was the wrong part. I removed and replace the ice box adapter to a new version. I notified the office to get part number W11226501 overnighted in order to get this customer serviced by Friday, 10/12/18. Office is gong to push for it. Also ordering LED Control due to inner lights blinking and ordering the correct ice maker W11188383. Office to schedule return service. No water leaks observed during service.; ordrng 1 W10804160 (cntrl-elec) and 1 W11188383 (ICE MAKER) and 1 W11226501OVERNIGHT (HEATER)"
Near Cedar Park, TX 78613
James
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site and tested operation. Found unit partially cooling and no frost pattern on either evaporator. Recovered refrigerant and installed fresh food evap, stub, drier, control kit, harness and evaporator motor. Found that the door gasket is coming loose due to the door liner separating from the door. Unit will need new freezer door to correct door gasket issue. Charged unit with 5.5oz 134a and tested for proper cooling. Unit now cooling. Instructed customer that doors take 6-8 weeks to arrive. ; ordrng 1 LW10341279 (dor-fip ss)"
Near Cedar Park, TX 78613
James
Job Details: 10/10/2018
DISHWASHER MAYTAG MDB4949SDE0 "Arrived on site and tested operation. Found rear seal of upper rack has come off. Found no faults in memory. Unit fills, sump working properly and unit is draining and heating properly. Unit will need new manifold to repair. All water connections dry at time of service ; ordrng 1 WPW10571949 (manifold)"
Near Cedar Park, TX 78613
James
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KFXS25RYMS4 Arrived on site and installed new rails and door. Tested drawer for proper opening and closing and inspected door seal for proper seal to cabinet. Unit test good and all water connections dry at time of service. Job complete
Near Austin, TX 78732
Cliff
Job Details: 10/10/2018
REFRIGERATOR KENMORE 40141003010 Arrived on site to replace ice chute for refrigerator. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Waco, TX 76710
Arthur B.
Job Details: 10/10/2018
REFRIGERATOR GE GTS21FGKWW Arrived onsite for dealer complaint of top mount refrigerator not cooling both sections. Tested unit and found start device clicking and compressor not turning on. Found compressor locked up. Unit will need new compressor to complete repair. OF to R/S. No water connected to unit since unit is on back room of store.; ordrng 1 CNOTE (2HR JOB) and 1 CNOTE (NEEDS AUTHO) and 1 TJ90SF8404 (PROCESS STUB) and 1 WR86X93 (drier) and 1 WR87X20936 (COMPRESSOR KIT)
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/10/2018
WASHER MAYTAG MVWC565FW1 "Arrived on site and replaced the water valve due to long fill error, mechanical failure on the cold water valve causing issue to error out with long fill during rinse cycle and stop machine, no water leak present at the time of service"
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/10/2018
WASHER MAYTAG MVWC565FW1 "Arrived on site and replaced the water valve due to long fill error, mechanical failure on the cold water valve causing issue to error out with long fill during rinse cycle and stop machine, no water leak present at the time of service"
Near Driftwood, TX 78619
Brandon
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for customer complaint of refrigerator not cooling, found bad thermistor, control, and evap cover. I replaced all parts, unit tested good."
Near Austin, TX 78739
Brandon
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for customer complaint of right side door gasket torn, found gasket needed replacing, also found damper motor making loud noise during opening, and no ice production. Replaced ice maker, damper, and gasket, unit tested good."
Near Austin, TX 78745
Luis
Job Details: 10/10/2018
REFRIGERATOR JENN-AIR JFC2089HEP "Arrived on site for failed compressor,removed compressor and filter drier,installed new compressor and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. Drain tube ordered doesn’t work on this model,didn’t find any issues with drain tube"
Near Austin, TX 78759
Paul
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL GX5FHTXVY07 Arrived onsite for the refrigerator that is not cooling in the FC but is still freezing in the RC. I found the evaporator coil iced and frosted over not allowing any airflow to the RC. I found the dampener working as designed. I found the defrost circuit working properly. It looks like the door had been left cracked open because of the frost build up all around the door and chassis. I quoted the customer RF170 LABOR $209.99 + tax. The customer chose to defrost the unit themselves and only pay the diagnostics fee. I charged the customer RF100 labor $99.99 + tax. Call complete.
Near Austin, TX 78757
Paul
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Arrived onsite for the refrigerator not making ice or dispensing cold water. I explained to ms how the cold water loop worked and advised to dispense about 4 oz’s of water to pour out then fill their cups with water for it to be full. I checked the icemaker and found the motor stopped while in harvest with voltage to it. I replaced the icemaker and tested. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78633
Jerry C.
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KRFC300ESS01 "KRFC300ESS01 Arrived to inspect items freezing in rc. The fc door had separated along the lower left area where the liner seals to the door and will require replacement. I sealed cabinet gapping the fc door opening area. Office to order door, nameplate and gasket. No lease observed during service. I advised the customer it will take 6-10 weeks for the door to arrive. Office to schedule return service. ; ordrng 1 12977880SQ (dor-fip ss) and 1 CNOTES (FC DOOR ORDER) and 1 W10571967 (frz door gasket (gr)) and 1 W10876598 (nameplate)"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived onsite for customer complaint of no ice production on french door refrigerator. When arrived, found icemaker was making ice and bin was full. No other issues found. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/10/2018
DRYER MAYTAG MEDC215EW "Arrived on site for no heat, found cut off open, R&R cutoff and tested good, advised customer to clean vent."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/10/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site for no spin, found actuator locked in spin, told customer price for part and labor, before finishing quote customer refused repair, told customer I'd need to collect 108.24 for service fee, customer declined, spoke with office, off said they will send a bill."
Near Seguin, TX 78155
Diego G.
Job Details: 10/10/2018
OVEN WHIRLPOOL WFE515S0ES0 Arrived on site. Check for no operation issues. Found error code F9e0. Found terminal shorted. Replaced terminal and when tighten down nuts terminal broke. Will need new terminal and nuts to repair unit. Customer will get new cord for return. Rescheduled for 10/12/18 ; ordrng 6 7103p027-60 (nut)s and 1 W10245259 (block-term)
Near Seguin, TX 78155
Diego G.
Job Details: 10/10/2018
OVEN WHIRLPOOL WFE515S0ES0 Arrived on site. Check for no operation issues. Found error code F9e0. Found terminal shorted. Replaced terminal and when tighten down nuts terminal broke. Will need new terminal and nuts to repair unit. Customer will get new cord for return. Rescheduled for 10/12/18 ; ordrng 6 7103p027-60 (nut)s and 1 W10245259 (block-term)
Near Seguin, TX 78155
Diego G.
Job Details: 10/10/2018
OVEN WHIRLPOOL WFE515S0ES0 Arrived on site. Check for no operation issues. Found error code F9e0. Found terminal shorted. Replaced terminal and when tighten down nuts terminal broke. Will need new terminal and nuts to repair unit. Customer will get new cord for return. Rescheduled for 10/12/18 ; ordrng 6 7103p027-60 (nut)s and 1 W10245259 (block-term)
Near Temple, TX 76502
Steve C.
Job Details: 10/10/2018
REFRIGERATOR MAYTAG MFI2570FEZ05 Arrived on site to replace the UI due to food freezing in the ff section. Replaced the UI and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Temple, TX 76501
Arthur B.
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite to remove and replace rail mullion on 5 door refrigerator. Removed mullion and installed new replacement. Found all LED functioning since no moisture found inside. All work as intended. No water source connected to unit at time of service.
Near Pflugerville, TX 78660
Thomas L.
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for unit no cool condition. Freezer at 8 degrees and fresh food at 43 degrees. All operations tested correctly in diagnostics. Found control and user interface not regulating temps as at times fresh food section would reach 60degrees. Replaced both controls. All water connections were dry.
Near Temple, TX 76502
Steve C.
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site for the unit will not turn on. Found voltage to the plug and unit will not turn on. Removed the toe plate and gain access to the junction box. Found the wires are shorted out. Re spliced the wires and Retighten the connections. Assemble the unit back together and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near , TX 78640
Leonardo
Job Details: 10/10/2018
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to test unit for rust on cooktop. Test unit and found spots all over cooktop. Tried buffing out an no luck. Replaced cooktop test unit and unit test good job complete
Near Austin, TX 78703
Wesley
Job Details: 10/10/2018
WASHER WHIRLPOOL WFW94HEXL2 Arrived on site and installed bellow. Tested. Unit is now operating without mold on bellow. All checks good.
Near Austin, TX 78702
Wesley
Job Details: 10/10/2018
MICROWAVE WHIRLPOOL WMH31017HS Arrived on site and found unit diode shorted. Replaced diode. All checks good. Unit is operating as designed. Advised land lord on repair.
Near , TX 78640
Leonardo
Job Details: 10/10/2018
OVEN WHIRLPOOL WOS51EC0AS Arrived on site to test unit for door no aligning correctly to panel. Adjusted door springs test unit and unit test good job complete
Near Cedar Park, TX 78613
James
Job Details: 10/10/2018
WASHER MAYTAG MHW6000XR2 Arrived on site and installed new bellow. Tested for proper operation and found none. Unit working properly and all water connections dry at time of service. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 10/10/2018
WASHER WHIRLPOOL WTW8500DC4 "arrived on site to inspect washer making loud grinding noise. Upon further inspection, I placed the unit in diagnostics and tested with no error codes at the end of testing; however, the unit made a loud noise during drain mode and when the reciprocating pump came on. The noise sounded like broken glass inside the drain pump. I drained the remaining water from the unit and while draining I could hear the noise. I tilted the unit back and using my wet vac and pliers, I removed the drain hose from the drain pump. When I stiffened the remaining water from the drain tube I heard an object go down my wet vac hose. I checked the drain pump for anymore debris and then checked the reciprocating pump for debris. I re-installed the drain pump and reciprocating pump ad hoses and then removed the basket to check for any further debris in the tub reservoir. I put the unit back together and tested again, and no further noises; unit operated as designed. No water leaks o
Near Austin, TX 78703
Scott
Job Details: 10/10/2018
WASHER WHIRLPOOL WFW3090GW "Office will need to verify entitlement . No one from leasing office available. Arrived on site for leaking washer . Ran diagnostics and got f11 error code . Also unit is leaking a small amount on left hand side . Unable to to determine cause of leaks . Bellow looks free from any tears or pictures . Will need two man ,unit is stacked and in closet . Called tech line F11 code is motor failure . Ordering dispenser hoses , valve , tub to pump hose . Please call to set return visit ; ordrng 1 2HRS and 1 2MAN and 1 461971409182 and 1 461971409193 and 1 AUTHO and 2 W10887741 (HOSE)s and 2 W10887741 (HOSE)s and 1 W11044834 (VALVE)"
Near Austin, TX 78737
Leonardo
Job Details: 10/10/2018
MICROWAVE WHIRLPOOL WMH31017AS4 Arrived on site to test u it for unit making popping sounds. Test unit and found bad diode and capacitor. Will need to order new diode w10492278 and capacitor W10850446. Rescheduled for 10/11 ; ordrng 1 W10850446 (CAPACITOR) and 1 w10492278 (DIODE )
Near Cedar Park, TX 78613
Lou
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL WDF330PAHS0 "arrived on site to inspect dishwasher not washing properly. Upon further inspection, I placed the unit in diagnostics and tested with no error codes at the beginning. During testing, I found that there was hardly any water in the tub. After checking the main water hose, I found that it was badly kinked. I removed the hose from the main water line and pulled the unit in order to pull the hose out and straightened it. Once I had it straightened and the kink out, I attached the hose to the main water line and tested the unit again. Unit operated as designed, no water leaks observed during service. I left a brochure behind for the customer and left a note for them to use rinse aid to assist with drying the dishes. Job completed."
Near Brushy Creek, TX 78717
Lou
Job Details: 10/10/2018
OVEN WHIRLPOOL WOD93EC0AS05 "arrived on site to inspect oven temps not correct. Upon further inspection, the customer advised that she believes the temps in the oven are not right. Using my thermalcouple, I placed my lead in the middle of the center rack and began testing on Bake at 350 for Standard Preheat Multi-rack only. When the unit beeped at 350 my temp reading was 376. I recorded the next five readings which were 352, 355, 333, 356, 346 for and average of 348 degrees. I advised the customer of my findings and recommended some tips to better help her when cooking. I cannot find anything mechanically wrong with this unit/temps are good."
Near Cedar Park, TX 78613
Lou
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL WDT920SADM2 "arrived on site to inspect dishwasher leaking. Upon further inspection, I placed the unit in diagnostics and tested. The unit showed error code F6E4-Float switch open. I cleared the code and continued with testing. The unit operated as designed with no water leaks observed. Looking inside the unit/tub area, I found a lot of debris in the corners of the reservoir. With this particular error code, usually the customer is using too much detergent which is causing too much suds and the float will not work properly. With the debris in the corners of the reservoir and too much suds, this could/will cause the unit to leak from the reservoir overflowing. I advised the customer of my findings and questioned as to what type of detergent they use. I made recommendations on detergents and rinse aid use. Also, I found that the customer has a water softener system, along with an RO system. I recommended that the customer cut back on detergent use and to use a liqui
Near Cedar Park, TX 78613
Lou
Job Details: 10/10/2018
WASHER WHIRLPOOL WFW94HEXW2 "arrived on site to inspect washer with no water entering tub. Upon further inspection, I placed the unit in diagnostics to test and error codes F6E1 and F5E2 appeared. I cleared the codes and continued with testing. The unit locked the door and stopped. It would not advance through the steps in diagnostics. I removed the back panel and checked continuity to the motor ad it was good. I removed the motor control ad inspected it and found that it had shorted and arced. I notified the office to get authorization to replace the control due to it being over $100. Office obtained authorization and I removed and replaced the motor control and tested. The unit operated as designed with no error codes. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site and installed new motor, impeller, and divider. Tested for proper operation and found unit working properly. All water connections dry at time of service. Job complete"