We serviced a
MAYTAG DISHWASHER
Model WDF520PADM7
Near Austin, Texas 78750
David Z
Job Details: 11/19/2021
Arrived on site to install heating element to resolve failed heating element. Installed proper heating element and tested via diagnostic. Verified heating element is hot and working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM4
Near Lampasas, Texas 76550
Tyler
Job Details: 11/19/2021
"Arrived on site for dishwasher needing previous diagnosed sump, element, & owi. Upon arrival installed needed parts. After reassembling unit I ran tests and found no leaks and heater sump and owi all functioning as designed call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Austin, Texas 78745
Kevin
Job Details: 11/19/2021
"Arrived on site and found Icemaker is leaking and has filled ice bin and it is frozen. Replaced icemaker, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Jarrell, Texas 76537
Jonathan S
Job Details: 11/19/2021
Arrived on site for microwave making a clicking sound after unit is finished. Inspected unit and work area. Found customer referring to damper door. Found damper intermittently closing. Gained access to damper door and found raising to high and not allowing to close. Adjusted damper door and tested operation. All tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, Texas 78747
Kevin
Job Details: 11/19/2021
"Arrived on site and inspected refrigerator and found no ice production, icemaker is off at switch at bin. Test 56 shows E0 no error codes, test 57 icemaker cycles properly, test 15 IR bin level passes, test 36 icebox fan runs. Test 45 waterline seemed frozen for a moment but cleared and icemaker filled with water. Freezer temperature is 4-5 degrees. Icebox temperature is 37, Took pictures of temperature. Spoke with PR inlet air or outlet air tunnel must be frozen over customer will need to completely defrost refrigerator to clear issue. job complete"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Round Rock, Texas 78681
Tommy
Job Details: 11/19/2021
Arrived onsite for F1 E 1 error code upon arrival found unit internal error code linking to control board. Ordering control office to reschedule upon arrival of part.; ordrng 1 W10885069 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KBRA20ERSS00
Near Austin, Texas 78731
David Z
Job Details: 11/19/2021
"Arrived on site to diagnose refrigerator that is not cooling in the RC. Found FC at -20. Checked evap cover and found ice building and evap frozen over.Customer advised to defrost unit before we arrive to allow testing of defrost heater. Also installing new damper control on return visit due to damper making loud noises. ; ordrng 1 WP67002493 (Defrost Heater) and 1 WP67003426 (Bimetal)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Austin, Texas 78736
Leonardo
Job Details: 11/19/2021
Arrived on site to replace sump and motor. Replaced sump and motor. Tested unit. Unit cycles as designed. No leaks present at this time. Job complete
We serviced a
FRIGIDAIRE MICROWAVE
Model LFMV1645TF
Near Round Rock, Texas 78681
David Z
Job Details: 11/19/2021
"Arrived on site to diagnose microwave that was dead and not working. On arrival checked the outlet and found 120v at the outlet. Checked unit and found the fuse blown. Replaced with truck stock fuse. Plugged unit in and found it on and working. Customer had let me know that the microwave had died while it was NOT in use. Opened and closed door 40 times to test interlocks and found interlocks good. Checked wiring and found no damaged wiring. Tested heat and found unit heating as designed. Fuse appears to have failed due to a power surge.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Austin, Texas 78737
Luis
Job Details: 11/19/2021
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JS0
Near Austin, Texas 78724
Robert
Job Details: 11/19/2021
Arrived on call to replace previous diagnosed part. After replacing control test oven and error return will need sensor to complete the control show that the sensor is recording a oven temperature of 0 degrees. W11256088 was used from service ordered 318548. ; ordrng 1 WPW10181986 (Sensor)
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Liberty Hill, Texas 78642
Cliff
Job Details: 11/19/2021
Arrived on site to diagnose a refrigerator that is resetting constantly. Found ui malfunctioning and replaced it. Homeowner to thaw unit minimum of 48hrs to clear ice. Homeowner signed defrost waiver.
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS
Near New Braunfels, Texas 78132
Andrew
Job Details: 11/19/2021
"Arrived on site to test unit for leak. Found leak from heater. Replaced heater, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Austin, Texas 78723
Matthew
Job Details: 11/19/2021
Arrived onsite for microwave not functioning. Upon arrival tested unit and was not heating. Found high voltage issues. Would need to replace magnetron capacitor and diode.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Kempner, Texas 76539
Al
Job Details: 11/19/2021
"Arrived on site to inspect dryer taking several loads to dry customers clothes. Confirmed information, confirmed the unit heated and tumbled and used the dryer test kit and it was found the customer home exhaust is clogged. The tester produced a POOR rating. Customer advised she needs to have her vents cleaned."
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Andice, Texas 78628
Cliff
Job Details: 11/19/2021
"Arrived on site to diagnose a washer that is leaking. Found pump to case drain line leaking. Line will need to be replaced to complete repairs. Office to set return appointment; ordrng 1 W11316671 (Drain hose (pump to case)) and 1 WP356138 (Clamp) and 1 W11551765 (Drain hose)"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Buda, Texas 78610
Robert
Job Details: 11/19/2021
Arrived on call for complaint of noise. At time of service noise level normal customer confirm the noise not there anymore. Opened up dryer and did a visual inspection nothing was found.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Austin, Texas 78737
Luis
Job Details: 11/19/2021
"Arrived on site for no ice. Removed cover found slab of ice on grid cutter and ice for,inch on plate,found broken wire on grid cutter. Replaced grid cutter; used 1 W10919199 (Grid cutter) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, Texas 78744
Leonardo
Job Details: 11/19/2021
Arrived on site for unit sparking. Tested unit and found bad magnetron. Ordering magnetron. Office to reschedule ; ordrng 1 W11493410 (Magnetron)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Round Rock, Texas 78681
Tommy
Job Details: 11/19/2021
Arrived onsite for burners not igniting. Upon arrival found unit to be operating as designed tech took several videos upon several uses. Unit operating as designed.
We serviced a
WHIRLPOOL COOKTOP
Model n/a
Near Woodway, Texas 76712
Jonathan M
Job Details: 11/19/2021
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS3
Near Austin, Texas 78731
Taylor M
Job Details: 11/19/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Austin, Texas 78731
Taylor M
Job Details: 11/19/2021
"Arrived on site to replace ice dispenser motor, upon arrival I gained access to the dispenser motor and replaced it, the dispenser is now operating properly as designed, additionally the customer had frost build up at the rc evaporator and I found that the frost had built up on the front of the cover, behind the cover and on the sides, I steamed as much as I could on the sides and front but found that if I attempt to remove the evap fan housing the cover will break, I informed the customer that we would have to reschedule return service and have them defrost the unit 24 hours from arrival to safely remove the evap cover and address the frost build up issue to repair. ; ordrng 1 WPW10387382 (Evap cove)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X16DW06
Near Georgetown, Texas 78626
Lou
Job Details: 11/19/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, UV dye drier and access valve and vacuumed the system. Pressures held at -30/0. Installed 3.5oz of R134a refrigerant and monitored pressures. Pressures are good at 0/100 and unit is cooling/operating as designed.No water connections to the unit, job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNZS0
Near Lakeway, Texas 78734
Luis
Job Details: 11/19/2021
"Arrived on site for no ice. Ran diagnostics,good water flow,recirculating pump not pushing water over evaporator plate,water drained,external pump drained water,compressor powered on good frost formation on plate. Ran unit through a normal cycle found water sensor defective. Ordering a new pump and water sensor. ; ordrng 1 WPW10489122 (Recirculating pump) and 1 WPW10485962 (Water sensor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Jarrell, Texas 76537
Jonathan S
Job Details: 11/19/2021
"Arrived on site for dishwasher leaking water. Inspected unit and work area. Performed diagnostics mode and monitored test cycle. Removed kick plate and found no signs of water. Found suds buildup in unit. Found all components operating. Spoke with customer on suds buildup and recommended to run cooking oil through unit on 1 hour wash. All tested good, no water leaks detected during service."
We serviced a
MAGIC CHEF RANGE
Model CER1115AAW
Near Jarrell, Texas 76537
Jonathan S
Job Details: 11/19/2021
Arrived on site for range rear left and front right burners not operating. Inspected unit and work area. Found front receptacle burnt. Tested operation and found rear burner get voltage to receptacle . Found both receptacles will need to be replaced. Removed failed receptacles and installed new. Assembled unit and tested operation. All tested good.
We serviced a
WHIRLPOOL OVEN
Model WOD51ES4ES02
Near Harker Heights, Texas 76548
Wesley
Job Details: 11/19/2021
Arrived onsite and found console unresponsive start button for lower oven and rattling blower. Ordering console and blower to repair. Office to reschedule. ; ordrng 1 W10695003 (Console) and 1 WPW10176670 (Vent fan)
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Kempner, Texas 76539
Al
Job Details: 11/19/2021
Arrived on site and inspected washer not completing cycles. I ran a quick wash and a deep fill precise on hot and unit completed both cycles. Customer encouraged to purchase a surge protector for the unit. Couldnt duplicate the failure. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Belton, Texas 76513
Wesley
Job Details: 11/19/2021
Arrived onsite and found damaged shorted harness to the diverter. Replaced the sump and motor assembly and the main harness together. Unit is now operating as designed. Advised customer on the repair. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Hutto, Texas 78634
Jimmy J.
Job Details: 11/19/2021
Arrived on site for WP FRIDGE ICE ALL OVER FRIDGE IS NOT COOLING. Customer explained they unplugged it this morning because the noise was unbearable. Plugged in fridge and could hear the evaporator fan hitting ice. Found large sections of ice on evaporator cover. Fridge seemed to be cooling as designed but it was unplugged upon arrival so I couldnt get accurate temps. Fresh food section looked good and had a nice frost pattern. Ordering heater WP12729128 and returning with all parts. Will replace evap fan and motor and test heater for resistance upon return. ; ordrng 1 WP12729128 (Heater)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Temple, Texas 76501
Wesley
Job Details: 11/19/2021
Arrived onsite and found unit fresh food evap had refrozen over. Checked back panel for evidence of collapsed or insufficient insulation. No sign of insulation proble. Advised customer that both controls and the fan scroll would be needed to repair unit with control and fan speed problem.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Andice, Texas 78628
Cliff
Job Details: 11/19/2021
"Arrived on site to diagnose a dishwasher that was tripping the breaker. Found connector on incoming power appeared as if it had gotten wet, causing breaker issue. No failures to unit were found at time of service. No leaks were found at time of service."
We serviced a
KENMORE RANGE
Model 790.467196
Near Kempner, Texas 76539
Al
Job Details: 11/19/2021
Arrived on site to inspect range heating issues. Checked the unit and was directed to the oven temperature sensor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM03
Near Copperas Cove, Texas 76522
Tyler
Job Details: 11/19/2021
Arrived on site for refrigerator not making ice or dispensing water. Upon arrival confirmed complaint. After running diagnostics checks I narrowed down problem to the units harness assembly wir3d between valves. Harness had a bad diode. Was able to reschedule to replace harness. ; ordrng 1 W11229025 (Harness)
We serviced a
WHIRLPOOL WASHER
Model CGT9000GQ1
Near Waco, Texas 76711
Jonathan M
Job Details: 11/19/2021
"Arrived on site for a washing machine thats flashing a D 24 code. Inspected unit and work area. I did find the unit flashing an error code but for an F 21 indicating a long drain error code. Ran the unit through an auto test and found the unit was overflowing with excess suds. In the drain portion of the cycle, found that the drain kept trying to run due to the excess suds and would not kick off due to the amount of soap. Advise the customer of the issue and advise them to run several cycles without soap and clear out all soap inside the washer prior to any further use of the unit. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Kempner, Texas 76539
Al
Job Details: 11/19/2021
Arrived back on site to install previously ordered ice door. Removed and replaced it and unit tested as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Belton, Texas 76513
Wesley
Job Details: 11/19/2021
Arrived onsite and tested unit for not completing a cycle and found control had glitched. Tested all individual functions in diagnostics and calibrated unit. All checks good. Advised customer on findings and status. No error codes.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Pflugerville, Texas 78660
Scott
Job Details: 11/19/2021
"Arrived on site for no drain dishwasher. Ran diagnostics unit will not drain . Found drain pump had failed to overheating cause bye fainted check valve in drain hose . Check valve was opening wrong way. No obstruction found . Replace drain motor and drain hose Unit is now draining properly . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS2
Near Austin, Texas 78745
Kevin
Job Details: 11/19/2021
"Arrived on site and inspected range and found when preheat is reached and shows 350 actual temperature is 435 , took 1 picture. ; ordrng 1 W10833885 (Temperature sensor)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Liberty Hill, Texas 78642
Cliff
Job Details: 11/19/2021
Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump failed and replaced control to ensure pump is receiving power. Control did not correct issue. Pump will need to be replaced to complete repairs..; ordrng 1 W11460946 (Pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Bee Cave, Texas 78738
Luis
Job Details: 11/19/2021
"Arrived on site. Allowed unit to power cycle noise is from refrigerant in lines,ran diagnostics thermistors and fans passed changed defrost setting to basic to help with noise"
We serviced a
GE RANGE
Model JGBS80SEM1SS
Near Austin, Texas 78749
Jacob
Job Details: 11/19/2021
Arrived onsite for unit not staying consistently heating or getting up to temperature. Tested the unit and noticed that the glow igniter was not getting as bright to start the process of heating. Replaced the igniter. Tested the unit and unit heated much faster and consistent. No leaks at this time. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Leander, Texas 78641
David S
Job Details: 11/19/2021
Arrived on site for water dispenser not working. I inspected the unit and work area. I gained access to the Evaporator and found gaps along the cover seal. I called techline and spoke to. Liam I advised of my findings. Liam recommend ordering more seals or doubling up the seals if you have a cover assembly with you. I received sr# 7732231087. I doubled up the seals along the evaporator fan assembly. I tested the water dispenser and found it is working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Lorena, Texas 76655
Jonathan M
Job Details: 11/19/2021
"Arrived on site for a washing machine that wont lock the lead to start a cycle. Inspected unit and work area. Confirmed customers complaint and found that the lid would not shut all the way unless if you pushed it down. Went to change the hinges and could not remove the top. Used flat head screwdrivers to try and pry the top off but was unsuccessful. Spoke to PR and was advised to order the top, hinges, and lid just in case. Ordering parts in the office will need to contact the customer about a return date.; ordrng 1 W11423769 (Top)"
We serviced a
JENN-AIR OVEN
Model JJW3830DS01
Near Lakeway, Texas 78734
David Z
Job Details: 11/18/2021
"Arrived on site to diagnose oven that was growing and F2E1 error. On arrival found error present. Customer has power cycled unit and error just keeps coming back. Could not get unit into diagnostic mode. Unit needs new console to resolve stuck key error. Advised 0 stock available of console currently and no ETA on part.Office to schedule when we can get part. ; ordrng 1 W11232121 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Austin, Texas 78702
Luis
Job Details: 11/18/2021
"Arrived on site. Powered unit on,secured starter correctly to compressor,compressor and fans powered on,advised office to let unit run for 48 hrs. If problem reoccurs unit will need to be fully cleaned before next visit.n"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Georgetown, Texas 78633
Jonathan S
Job Details: 11/18/2021
"Arrived on site for refrigerator RC door handle bottom part not attached to door. Inspected unit and work area. Found RC door handle duct taped to door and pivot screw fallen out of door. Customer had pivot screw. Removed door handle and reinstalled pivot screw and found secure. Reinstalled door handle and tested door operation. Tightened FC door handle too. Spoke with customer on temperature settings and water filter. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Taylor, Texas 76574
Jimmy J.
Job Details: 11/18/2021
Arrived on site to install previously diagnosed part. Customer informed me the dishwasher was not mounted. Found that kick plate was already removed. Removed control and installed new control. Ran diagnostics and spray arms still not spinning. Removed sump and motor and installed new sump and motor. Ran diagnostics and spray arms are spinning. Drain pump drained and element is heating. No leaks detected. No errors came on. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WFW9500TC01
Near Lakeway, Texas 78734
David Z
Job Details: 11/18/2021
Ordered bellow. .; ordrng 1 WP8182119 (Bellow)"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS0
Near Round Rock, Texas 78665
Cliff
Job Details: 11/18/2021
Arrived on site to replace previously ordered parts for range. Found bake ignitor out of alignment and needing cleaning. Realigned ignitor and cleaned points. All is working properly at this time.
We serviced a
JENN-AIR OVEN
Model JGRP436WP02
Near Bertram, Texas 78605
Cliff
Job Details: 11/18/2021
Arrived on site to diagnose a range that is not heating it the oven. Found main control shorted and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVB01
Near Killeen, Texas 76549
Al
Job Details: 11/18/2021
Arrived on site and inspected ice maker not making ice. Confirmed the complaint and found the motor dial stopped at the 12 oclock mark. I jumper the motor and it didnt work. I also jumped L/V and ice maker filled. Unit will require D7824706Q to complete the repair. Office to schedule return services.; ordrng 1 D7824706Q (ICEMAKER)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Smithville, Texas 78957
Matthew
Job Details: 11/18/2021
"Arrived onsite for washer making noise in spin cycle after repair. Upon arrival put unit in diagnostics to check for off balance error, didnt find one. Found F1E2 motor drive motor over voltage and F3E2 pressure system fault. Cleared code and tested. Could hear ticking/clicking sound during spin. Calibrated unit and ran high spin test. During testing when noise was apparent I pressed against the unit and the noise stopped. Found that the unit wasnt leveled. Leveled unit and tested again. No noise at this time. Job complete"
We serviced a
WHIRLPOOL DRYER
Model DBVH512EF0WW
Near Bertram, Texas 78605
Cliff
Job Details: 11/18/2021
Arrived on site to diagnose a dryer that is not always fully drying clothes. Tested unit and found no failures at this time and advised customer on findings. Job is complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Canyon Lake, Texas 78133
Robert
Job Details: 11/18/2021
Arrived on call for complaint of not washing and error code. Code was for motor over temperature. Ran test cycle listed in tech sheet. Motor test good replace control.
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Austin, Texas 78747
Scott
Job Details: 11/18/2021
"Arrived on site ,replaced ui control. Ran diagnostics all checked normal. Also installed feet on dryer . Did recommend to customer not to push dryer to back of wall , due to chance to pinch vent hose . No lint build up in dryer. Job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model KRFC302EBS00
Near Temple, Texas 76502
Tyler
Job Details: 11/18/2021
Arrived on site for refrigerator leaking during water dispenser activation. Upon arrival confirmed complaint. After further inspection found inlet line from valve to door loose in valve connection. Reinserted and insured unit was secure in valve. Retested unit with customer assistance and surpervision and found no evidence of leaks. Unit now functioning as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Dripping Springs, Texas 78620
Leonardo
Job Details: 11/18/2021
Arrived on site for unit not drying and unit moves to much when door is opened. Found unit is not mounted to the cabinet. Tested unit for not heating. Unit heats as designed. Advised customer to use rinse aid. Changed rinse aid setting from 1 to 3. Advised customer that the installer needs to mount unit to the cabinet. Job complete
We serviced a
GE DISHWASHER
Model GLDA696MSS
Near Austin, Texas 78746
Taylor M
Job Details: 11/18/2021
"Arrived on site to diagnose dishwasher not operating at all, I gained access to the unit and found that the unit is unresponsive at the user interface, I gained access to the control and checked for voltage, I found no voltage going to the control. I gained access beneath the toe plate and gained access to the terminal box, I found improper voltage at the terminal box, neither line is getting 120, I informed the customer of this and recommended an electrician. Customer will call to the office if electrician repairs the issue and unit is still non operational.
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC3
Near Lorena, Texas 76655
Tyler
Job Details: 11/18/2021
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near San Marcos, Texas 78666
Robert
Job Details: 11/18/2021
Arrived on call for complaint of fan making noise. Confirm noise and replace fan. Test unit and noise level normal.
We serviced a
WHIRLPOOL FREEZER
Model KUDF204ESB01
Near Austin, Texas 78735
Luis
Job Details: 11/18/2021
"Arrived on site for water leaking. Diagnosed an obstruction in fill tube and cup,removed icemaker cleared tube and cup reinstalled tube and icemaker ran icemaker through a cycle water filled with no leaks"
We serviced a
GE DISHWASHER
Model DDT595SMJES
Near Lorena, Texas 76655
Jonathan M
Job Details: 11/18/2021
Arrived on site for a dishwasher that wont drain. Inspected unit and work area. Confirmed customers complaint and found water sitting at the bottom of the dishwasher. Place the unit in Emanuel drain in diagnostics and found the unit would not drain. Vacuumed out the water and remove the unit from the cabinet. Tested the unit again and found voltage going to the drain pump but the drain pump not draining water. Replace the drain pump and tested the unit. The unit began to operate as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Pflugerville, Texas 78660
Wesley
Job Details: 11/18/2021
Arrived onsite and found unit operating with F7E1 error code. Reset heater and tested. Unit is now operating as designed. Advised customer on best use and care principles. All else checks good.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Andice, Texas 78628
David S
Job Details: 11/18/2021
Arrived on site for cooktop not being level. I inspected the unit and work area. I found the grates are warped and uneven. I am ordering new grates to complete the repair. The office will reschedule when we have eta on the part.; ordrng 1 W11214957 (Black grate)
We serviced a
WHIRLPOOL DRYER
Model WED9151YW0
Near Pflugerville, Texas 78660
Wesley
Job Details: 11/18/2021
Arrived onsite and found unit had power and thermal fuse is good but unit would not turn on. Found failed control. Needs control to repair. . ; ordrng 1 WPW10405827 (Control)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Canyon Lake, Texas 78133
Andrew
Job Details: 11/18/2021
"Arrived on site to test unit for not heating. Found bad cutoff. Replaced fuse, tested unit, unit working as designed. Ran vent tester and found unit not venting properly with vent hose connected. Removed vent hose and unit venting properly. Advised customer to have ventilation cleared by professional before using unit to prevent further damage. Job complete."
We serviced a
GE REFRIGERATOR
Model TFS26PPDABS
Near Georgetown, Texas 78633
Jonathan S
Job Details: 11/18/2021
"Arrived on site for refrigerator for freezing in FC. Inspected unit and work area. Unit was powered off at time of service. Gained access to heater and found measured resistance and found opened. Placed bimetal in cup of ice and forced defrost cycle. Found bimetal stuck open. Will need to replace bimetal and heater. Removed failed heater and bimetal and installed new. Assembled unit and powered on. Tested operation. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS02
Near Burnet, Texas 78611
Cliff
Job Details: 11/18/2021
"Arrived on site to diagnose an oven that is not responding to user input. Found ui malfunctioning and it will need to be replaced to complete repairs. Office to have call authorized, and set return appointment due to part availability. ; ordrng 1 W11297728 (Ui) and 1 Autho (Autho), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, Texas 78628
Lou
Job Details: 11/18/2021
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=8 degrees and the RC=41 degrees but the temp settings were -3/34 degrees. Tested amp draw to the compressor and found 1.09amps and found frost on the suction line of the compressor which is an indicator that the compressor is beginning to fail. I Inspected the FC evaporator and found a large block of ice on the upper right corner of the evaporator. The customer advised that the compressor has been making a loud noise when it comes on. Placed the unit in diagnostics and tested the compressor and when it ramped up in speed, it began to make an unusual noise and the customer identified the noise but said it gets louder. I found the RC evaporator has a good frost pattern, but will need the drip pan kit as stated in service pointer #W11092686. Also found the ice door is not sealing properly and when I tested the ice dispenser, I found it not coming on. I found the dispenser motor is rusted and seized. I am ordering the sealed system repair..compressor, & inverter, FC evaporator, access valve, UV dye drier, ice door/separator, ice dispenser motor and shaft, RC drip pan kit, RC evap fan motor/harness, FC fan motor/harness, HV control, CNOTE-AUTHORIZATION, CNOTE-3HOUR JOB, and CNOTE-LSO PER CUSTOMER REQUEST. No water leaks observed during service.; ordrng 1 W11457241 (Drip pan kit) and 1 WPW10675033 (Hv control) and 1 W10919724 (Ice door/separator) and 1 W10822606 (Dispenser motor) and 1 W11509548 (Motor shaft) and 1 W10832994 (Compressor) and 1 WPW10608485 (FC evaporator) and 1 TJ90SF8404 (Access valve) and 1 W10143759 (UV dye drier) and 1 CNOTE (AUTHORIZATION) and 1 CNOTE (3HR JOB) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL OVEN
Model WFG515S0JS1
Near Austin, Texas 78744
Scott
Job Details: 11/18/2021
"Arrived on site for gas smell when using oven . Found igniter sparking but taking multiple times to light . Ordering burner tube , igniter and dsi control . No gas leaks detected at time of service. Call to set return ; ordrng 1 WP9758078 (Burner tube)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Copperas Cove, Texas 76522
Al
Job Details: 11/18/2021
Arrived back on site for F3E0 SENSOR error. Removed and replaced it and unit tested as designed and heated to 425. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ
Near Canyon Lake, Texas 78133
Andrew
Job Details: 11/18/2021
"Arrived on site to test unit for door gasket popping off. Replaced gasket, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, Texas 78747
Luis
Job Details: 11/18/2021
"Arrived on site for no,cool in fresh food section. Found evaporator heavily encased in ice unit will need a new fan motor,cover and drip pan. Will need to follow current service pointer. Customer will defrost unit. ; ordrng 1 W11457241 (Drip pan) and 1 W11188493 (Cover evap), states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Liberty Hill, Texas 78642
Lou
Job Details: 11/18/2021
"Arrived on site to inspect range cooktop burners not working. Upon further inspection, the customer advised that the middle burner has never worked since they moved in. I tested all burners and found all operate except the middle burner. I found the ignitor is arcing on the middle burner and its getting gas, but the burner head is not seated correctly on the cooktop. It appears that either the orifice holder or the burner head is not cut correctly causing the burner head to not seat properly. I attempted to adjust both parts but it did not correct the issue. I am ordering the orifice holder, burner head and CNOTE-LSO PER CUSTOMER REQUEST and office to schedule return service due to the availability of parts. I recommended that the customer not use the middle burner for safety. No gas leaks detected during service.; ordrng 1 W11435660 (Center burner head) and 1 W11453942 (Middle orifice holder) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, Texas 78747
Leonardo
Job Details: 11/18/2021
Arrived on site for unit sparking. Tested unit and found blown diode. Replaced diode. Tested unit heating cup of water for 1 minute. Unit heats good. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS0
Near Killeen, Texas 76542
Al
Job Details: 11/18/2021
"Arrived on site to inspect oven heating issues. Confirmed the complaint, accessed the bake element and element was defective. Unit will need a bake element to complete the repair. ; ordrng 1 W10779716 (ELEMENT (BAKE))"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS3
Near Spicewood, Texas 78669
Brandon
Job Details: 11/18/2021
"Arrived on site for customer complaint of open door error code, I found faulty interlocks and switches, I replaced interlocks and switches, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Fort Hood, Texas 76544
Al
Job Details: 11/18/2021
"Arrived on site and to inspect washer not powering on. I checked voltage at the wall and got 120v. Plugged in the unit and the unit was in flood mode and the drain pump was on. I cleared the unit, calibrated and leveled it. Voltage checks at the control all passed. Unit is now functioning properly."
We serviced a
WHIRLPOOL DRYER
Model LER5620KQ1
Near Austin, Texas 78736
Jacob
Job Details: 11/18/2021
Arrived onsite to replace the switch ordered by the previous tech. Replaced the part. Tested the unit. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS00
Near Round Rock, Texas 78681
Wesley
Job Details: 11/18/2021
Arrived onsite and found unit operating with frozen fresh food evap. Advised customer to defrost unit
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Georgetown, Texas 78628
Jonathan S
Job Details: 11/18/2021
Arrived n site for dishwasher leaking water. Inspected unit and work area. Found unit leaking from heater and not sump( see SD- picture). Advised customer not to use until repair is completed.; ordrng 1 W11537778 (Heater)
We serviced a
AMANA DRYER
Model NED5800HW0
Near Austin, Texas 78729
Taylor M
Job Details: 11/18/2021
"Arrived on site to diagnose dryer not drying, upon arrival I gained access to the unit and found that the element is not coming on, I gained access to the element and replaced the thermal cut off and the element, I put the unit back together and put the unit into a normal cycle, I found that the element was still not coming on properly, I found that the relay wasnt clicking on the control. I removed the control and replaced it and retested, the unit is now operating properly as designed. Job complete."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS1
Near Austin, Texas 78731
Taylor M
Job Details: 11/18/2021
"Arrived on site to re-diagnose unit displaying f2e1 for shorted key, upon accessing the unit I replaced the display, I found all connections on the control and display seated properly. I found the fault code persists, I found that the console itself needs to be replaced as the fault is within the control board on the console. I am ordering the console and authorization to repair the unit, the office will schedule return service when the part arrives.; ordrng 1 W10913685 (Console) and 1 Needs/autho"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB01
Near Pflugerville, Texas 78660
Wesley
Job Details: 11/18/2021
Arrived onsite and found icemaker supply line 90 cracked. Ordering the updated tube to repair. ; ordrng 1 WPW10664271 (Tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Austin, Texas 78750
David S
Job Details: 11/18/2021
Arrived on site to install previous diagnose part. I removed the failed control box and replaced it with new. I powered the unit back on and found it working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Round Rock, Texas 78664
Wesley
Job Details: 11/18/2021
Arrived onsite and replaced heating element. Tested unit. All checks good. Advised customer on repair.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Pflugerville, Texas 78660
Wesley
Job Details: 11/18/2021
Arrived onsite and called Whirlpool techline to discuss repeat failure of timer motor. Replaced timer and found intermittent replicable supply issue that could be identified when jostling the plug. Advised customer to avoid a repeat failure by having outlet wiring repaired. Sr#7732280809
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fischer, Texas 78623
Robert
Job Details: 11/18/2021
Arrived on call to replace previous diagnosed parts. After installation test operation and ran icemaker diagnostics test it passed. Ran icemaker fill test and it filled. No leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Buda, Texas 78610
Jacob
Job Details: 11/18/2021
"Arrived onsite for unit not making ice as much and the ice dispenser randomly dropping out ice. Looked at the unit and saw the amount of ice being made was normal size. Let customer know that the unit may drop extra bits of ice out sometimes and might keep the door open when in use and the that ice maker takes 72hrs to make a full bucket of ice and if the ice gets used a lot then it will take longer for ice to be made. Also the filter needs to be replaced., customer said they had one to replace with. Let customer know to keep any eye on the unit incase it continues to take video or a log incase it continues to drop ice randomly. No issues at this time. Job complete"
We serviced a
GE DISHWASHER
Model GDF520PSF2SS
Near Buda, Texas 78610
Jacob
Job Details: 11/18/2021
"Arrived onsite to replace parts ordered by the previous tech. When trying to put the unit back together for he motor pump, noticed that the connector for the motor pump cannot be changed to the new pump. Took pics of the connections for old an new pump. Office to reschedule ; O-emld tckt"
We serviced a
GE RANGE
Model JGBC20BEA1
Near Austin, Texas 78749
Leonardo
Job Details: 11/18/2021
Arrived on site to replace bake burner and glow igniter. Replaced both parts and preheated oven to 350. Unit preheated correctly No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Del Valle, Texas 78617
Matthew
Job Details: 11/18/2021
Arrived onsite for dishwasher making noise and not functioning properly. Upon arrival tested unit and noise was apparent. Upon inspection found faulty drain motor. Replaced motor and tested. Unit is no functioning properly. No leaks present at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Buda, Texas 78610
Robert
Job Details: 11/18/2021
Arrived on call to replace previous diagnosed parts. Replaced motor and support for ice dispenser and door and control for power issues. After installation test operation.
We serviced a
WHIRLPOOL ICE MACHINE
Model JUIFN15HX
Near Austin, Texas 78732
David Z
Job Details: 11/18/2021
"Arrived on site to follow up on ice machine that is not draining. On arrival checked unit and found slow drain. Removed unit from cabinet and found kink in drain hose, and no external pump installed. Advised customer they need to replace drain line, or purchase external drain pump. Customer will resolve issue with drain line. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Buda, Texas 78610
Leonardo
Job Details: 11/18/2021
Arrived on site for unit missing upper spray arm. Installed upper spray arm. Test unit and unit test good. No leaks present at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Cedar Park, Texas 78613
David S
Job Details: 11/18/2021
Arrived on site for fridge not cooling on both sections. I inspected the unit and work area. I found the unit unplugged. I turned the ice maker off and plugged the unit back in. I found the unit powering on and the compressor started to run. I placed a thermocouple on the freezer and monitored temperature for several minuets. I found the temperature not changing. I gained access to the condenser line and found it at room temperature. I put the unit in test 40 and I could hear the 3 way valve moving. I am ordering a sealed system to complete the repair. The office will reschedule when we have an eta on the parts ; ordrng 1 W11291123 (Rc evaporator) and 1 W11099748 (Fc evaporator) and 1 W11393142 (Compressor) and 1 Non-uvdryer (Non-uv dryer) and 1 W11548259 (Condenser) and 1 Sealedsystem (Sealed system) and 1 Oillessgauges (Oil less gauges) and 1 Nitrogen (Nitrogen)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Georgetown, Texas 78626
Jonathan S
Job Details: 11/18/2021
Arrived on site refrigerator not freezing items. Inspected unit and work area. Found good frost pattern. Per diagnostics mode and tested operation. Measured resistance on thermistor and found out of range. Will need to replace thermistor.; ordrng 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Georgetown, Texas 78633
Lou
Job Details: 11/18/2021
"Arrived on site to inspect dryer not working. Upon further inspection, I test3d the unit in diagnostics and when the burner was to come on the unit shut off. I disassembled the unit and tested the valve coils and found them both open. I removed and replaced the coils and reassembled and retested and unit is operating as designed. No gas leaks detected during service, job completed."