We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Canyon Lake, Texas 78130
Noah D
Job Details:
11/05/2021
Arrived on site to inspect unit for uneven heating when using front burner. Upon inspection found the unit working normally. Tested with water and the water boiled normally. All functions worked normally. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS
Near Pflugerville, Texas 78660
Wesley
Job Details:
11/05/2021
Arrived onsite for squealing during spin cycle and found belt slipping causing squealing. Replaced belt. Unit is now operating without squealing. All else checks food. Advised customer on repair.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near San Marcos, Texas 78666
Robert
Job Details:
11/05/2021
Arrived on call for complaint of top of range damaged. Found the console damaged. Will need console to complete. ; ordrng 1 W11026866 (Console)
We serviced a
KITCHENAID DISHWASHER
Model KUDE20FBSS0
Near Austin, Texas 78747
Leonardo
Job Details:
11/05/2021
Arrived on site to replace heating element. Replaced heating element. Tested unit. Unit works good. No leaks present at this time. Job complete
We serviced a
GE MICROWAVE
Model ZSC1201NSS01
Near Georgetown, Texas 78633
Lou
Job Details:
11/05/2021
"Arrived on site to inspect microwave heating/working intermittently. Upon further inspection, I tested the unit and when I pressed start, the unit failed to come on. When I closed the unit door with more force, the unit operated as designed. I removed the unit from the wall and tested the switches and found the secondary switch on the right side burnt/shorted. I removed and replaced the switches and retested and unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, Texas 78628
Lou
Job Details:
11/05/2021
"Arrived on site to inspect range damage. Upon further inspection, I found the front right lower corner of the side panel and chassis badly dented inward causing the entire chassis to shift to the left (photos). Also found the lower right corner the warming drawer was badly damaged (photo). I found that the oven door and warming drawer door are not sealing properly due to the damage. I tested the cooktop and it is operating as designed. I contacted techline and spoke to Kurt and advised of my findings.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Leander, Texas 78641
Kayman
Job Details:
11/05/2021
Arrived onsite for wall oven stuck in delay mode. Upon inspection I found multiple F6E4 errors stored on the system. I replaced the main control and console and tested the unit in preheat as well as microwave heating function. The unit is working as designed at this time. I left the whirlpool WiFi connect teams phone number for assistance in getting connected to WiFi. Job complete.
We serviced a
JENN-AIR COOKTOP
Model JGCP436HM00
Near Salado, Texas 76571
Tali W
Job Details:
11/05/2021
"Onsite to take gas pressure measurements on cooktop. Manometer sent was incorrect. Called techline under same SR. He told me to try switching to a smaller orifice size to see if that helped the blowing issue. It did help. However, after reassembling unit, I noticed that the other burners started blowing as well. Last trip, I didnt see the other burners having the issue because the blowing is intermittent on the other burners. This indicates the incoming gas pressure to unit is incorrect. Returning with regulator. ; ordrng 1 ManometerforLP (Manometer for LP)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Georgetown, Texas 78633
Lou
Job Details:
11/05/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the ice maker failure, I removed and replaced the ice maker and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT0
Near Austin, Texas 78732
David Z
Job Details:
11/05/2021
"Arrived on site to follow up on washer that is not allowing door to close. On arrival I found door sounded like it was hitting something. On closer inspection found the strike broken off, with a piece in the latch. Ordering a new strike to resolve, I was able to remove the broken piece from the latch.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS04
Near Austin, Texas 78717
Justin
Job Details:
11/05/2021
"Arrived on site for a wall oven throwing a F6E8 error code. Upon arrival I found that the way the unit was installed I could not safely remove it without a second technician
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Cedar Park, Texas 78613
David S
Job Details:
11/05/2021
Arrived on site for dishwasher not starting. I inspected and work area. I tested voltage to unit and found 120 vac to the junction box. I put the unit into diagnostics and found fault code f5e2 door stuck closed. I put the unit through a diagnostics and found the dispenser door not opening. I ohmed out the dispenser found it with in range.I checked the door switch and found it working as designed. I replaced the control and retested. The unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model KGSS907SSS03
Near Lakeway, Texas 78738
David Z
Job Details:
11/05/2021
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Canyon Lake, Texas 78130
Andrew
Job Details:
11/05/2021
"Arrived on site to test unit for no powering. Upon arrival customer stated she was sent a handle and we were there just to replace. She stated no issues with function. Replaced handle, tested unit, unit works good. Advised customer to download app and connect unit to WiFi. Job complete."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Temple, Texas 76501
Tali W
Job Details:
11/05/2021
"On site for washer making loud grinding noise. Ran diagnostics cycle. Heard loud grinding noise coming from gearcase. Replaced gearcase, cam, actuator, and belt. Ran diagnostics cycle. Unit now functioning as designed. Call complete."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Rogers, Texas 76569
Tali W
Job Details:
11/05/2021
"On site for dishwasher console not responding. Found cycle lights on console constantly lit and not turning off. Also, display not lighting up properly. Couldnt read diagnostics. Found something had leaked onto console board causing it to short out. Ordering UI console. Office to reschedule. ; ordrng 1 W11414079 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Woodway, Texas 76712
Jonathan M
Job Details:
11/05/2021
Arrived on site for refrigerator that still making do you think sounds after the compressor turned off. Inspected unit and work area. The customer advised the unit still is holding temperature as the unit is sitting at 36?F. The customer advised that she notices the jingle that happens tends to happen after the compressor shuts off. The customer does not have a video of the sound. I called whirlpool Techline and spoke to TJ SR# 7732032267. He advised that he had spoken to the engineers and they need a video of the time prior to any recommendations for repair.
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Temple, Texas 76504
Tali W
Job Details:
11/05/2021
"On site to install previously diagnosed parts. Replaced motor, blower wheel, belt, heater, and added sound pads. Used touch up paint for small scratch mark on front of unit. Tested. Unit now functioning as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model LSQ8543JQ0
Near Waco, Texas 76705
Jonathan M
Job Details:
11/05/2021
Arrived on site for a washing machine that has the back not fully seated onto the cabinet. Inspected unit and work area. The customer advised they were trying to move their washer to clean behind it and something popped and the back became loose. Confirmed the customers complaint and found one of the clips that hold the back cover onto the cabinet had broken. Replaced the clip and receded the cabinet. Tested the unit and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Killeen, Texas 76543
Al
Job Details:
11/05/2021
Arrived on site to inspect side by side refrigerator cooling issues. Found the evaporator with massive frost buildup. Spoke with SW who assisted in diagnostics. I tested the defrost heater and it was working properly. Due to the frost buildup I was advised to order both the UI and main control and return with the thermistor. Needs more work.; ordrng 1 W11449482 (ELEC CONTROL) and 1 W11518204 (UI)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Fort Hood, Texas 76544
Al
Job Details:
11/05/2021
Arrived on site 2/3 on a commercial washer not completing cycles. Discovered both the latch and control were both contributing to the reason the unit would never spin and the lid lock light never came on. Removed and replaced both the latch and control and unit tested as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Kempner, Texas 76539
Al
Job Details:
11/05/2021
Arrived on site and inspected ice clumping in the ice container. Confirmed the complaint and found the ice door isnt closing properly causing the ice to clump up. Ordering W11098702 to complete the repair. Office to schedule return services. Needs more work ; ordrng 1 W11098702 (ICE DOOR)
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Woodway, Texas 76712
Jonathan M
Job Details:
11/05/2021
Arrived on site for a range that has burnt knobs and the door is not sealing properly. Inspected unit and work area. Confirm the customers complain about the knobs and check the gasket. Found the gasket was flat on the unit causing air to sleep up into the knob area. Advise the customer that she would need to make sure that she keeps your gasket nice and fluffy to ensure that the door actually seals properly. Readjusted the gasket and added new knobs. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Austin, Texas 78728
Justin
Job Details:
11/05/2021
"Arrived on site for a wall oven not making sounds from the console anymore. Upon arrival the customer stated that the unit no longer makes keypad sounds, nor signaling sounds. I put the unit into diagnostics mode and found stored error codes F8E1 for lower cool fan speed and F6E4 for UI to control state status (these were relatively old error codes). I cleared the error codes. I tested the cooling fan in diagnostics mode and found it working as designed. Upon further inspection I found the settings set to maximum sound level. I powered down the unit at the breaker. I then gained access to the back of the console and found everything plugged in and the harness in good condition. I powered the unit back on and it began working as designed. Call complete."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near San Marcos, Texas 78666
Robert
Job Details:
11/05/2021
Arrived on call for complaint of leaks. Ran test cycle and found the leak form motor. Replace sump and motor. After installation test operation no additional leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near New Braunfels, Texas 78130
Noah D
Job Details:
11/05/2021
"Arrived on site to inspect unit for not dispensing ice and overfilling, upon inspection found the unit overfilling due to the missing bail arm, ordering bail arm after checking box of new icemaker which didnt have the bail arm. Office to reschedule ; ordrng 1 W11130404 (Bail) and 1 W10351019 (Extension)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HB01
Near New Braunfels, Texas 78130
Andrew
Job Details:
11/05/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Hutto, Texas 78634
Jimmy J.
Job Details:
11/05/2021
Arrived on site for IN STORAGE FOR 6 MONTHS AND GOT MOLDY AROUND ICEMAKER. CLEANED OUT BUT WANTS LINES FLUSHED. Removed water line from wall valve and purged 2 gallons of water. Reconnected water line and purged 2 1/2 gallons at water dispenser. Removed ice bin and found healthy cubes already produced inside. Explained to customer they will need to dump any new ice the fridge makes today and dump tomorrow morning.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Pflugerville, Texas 78660
Wesley
Job Details:
11/05/2021
Arrived onsite and was unable to replicate a standing leak from the dispenser. Called Whirlpool techline and spoke with drew. Verified unit has good water pressure from the house. And was advised the clear spout for any plastic fissure or crack. Used drill bit by hand to clear spout. Was advised by drew that 2-3 drips following use is within manufacturing tolerance. Advised customer on findings and status. Unit is operating as designed all checks good. Sr#7732172598
We serviced a
IKEA OVEN
Model IBS350DS03
Near Austin, Texas 78705
Scott
Job Details:
11/05/2021
"Arrived on site for dead oven . Found thermal fuse had failed . Replaced fuse . Ran preheat ,all checked normal. No other issues found at time of service. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WDT730PAHZ
Near Leander, Texas 78641
Kayman
Job Details:
11/05/2021
Arrived onsite for dishwasher leaking. Upon inspection I found F5E1 stored on the system. I cleared the code and ran diagnostics. All functions passed with no issues. I monitored each function and could not recreate a leak while onsite. I found the customer is on a home water softener and using detergent pods. I explained how the soft water affects the ability to break down the detergents. This can cause over sudsing and lead to leaks from the front. I advised the customer to switch to a liquid detergent and showed them the soft water line in the dispenser. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MBL2258XES4
Near Austin, Texas 78758
Taylor M
Job Details:
11/05/2021
"Arrived on site to diagnose refrigerator not cooling in the rc, I gained access to the fc and found that behind the evap cover there is frost build up, I gained access to the harness and found the defrost heater has proper resistance but it is not getting any voltage. I gained access to the control harness and found no voltage from the control to the heater during forced defrost. I replaced the control and reprogrammed it, the unit is now operating properly as designed,
We serviced a
MAYTAG WASHER
Model MVWB765FC1
Near Elgin, Texas 78621
Matthew
Job Details:
11/04/2021
Arrived onsite for washer leaking. Upon arrival put unit in diagnostics and found no stored error codes. Ran cold and hot fill. No signs of leaking from hoses or valve. Inspected underneath unit and no signs of leak. Ran drain and inspected. No signs of leak. Ran auto test and passed without error. No signs of leak. Ran normal was and again no signs of leaking. Could not duplicate any issues or leak. Unit seems to be functioning properly. Customer will monitor. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JZ0
Near Killeen, Texas 76542
Al
Job Details:
11/04/2021
Arrived on site for a range not heating in oven compartment not heating. Verified stove top burners all work. Accessed the lower harness and found the red L2 was burned and damaged and will require replacement. Also ordering the main control on return services. Customer will purchase another 4 prong range cord due to burn marks on current cord. Needs more work.; ordrng 1 W11295998 (CONTROL) and 1 W11458883 (MAIN HARNESS)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Hewitt, Texas 76643
Jonathan M
Job Details:
11/04/2021
"Arrived on site for a washing machine that?s not spinning. Inspected unit and work area. Ran the unit through a manual high speeds burn and found the agitator moving basket skipping. Attempted to remove the agitator and was unable to do so with a crowbar, flat head screwdriver?s, or a dryer belt. The agitator would come up half an inch and completely stop. Advise the customer that because the agitator would not come off, they would need a complete rebuild on their washer.
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15PDXZS1
Near Bartlett, Texas 76511
Jonathan S
Job Details:
11/04/2021
We serviced a
LG WASHER
Model WM2101HW
Near Cedar Park, Texas 78613
David S
Job Details:
11/04/2021
Arrived on site for washer squeaking. I inspected the unit and work area. As I spun the tube I could hear it squeaking. I gained access to the rotor and found the teeth damaged causing the rotor to wable and squeak. I installed a new rotor. I tested the unit and found it working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Waco, Texas 76710
Jonathan M
Job Details:
11/04/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced latch assembly and test of the unit. The unit is working as designed with no evidence of any abnormal sounds coming from the washer. I didn?t notice when tilting the unit bag that there is changed beneath the basket between the tub in the basket. Unit is working as designed. Call complete.
We serviced a
JENN-AIR RANGE
Model JDS1750EP0
Near New Braunfels, Texas 78132
Noah D
Job Details:
11/04/2021
"Arrived on site to inspect unit for a panel scratch, upon inspection found the unit scratched causing the issue. Replaced panel and fully tested. Complete"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Lakeway, Texas 78734
Kevin
Job Details:
11/04/2021
"Arrived on site and replaced previously diagnosed part. Installed new dispenser. Tested unit, and it tested good. No water leaks detected, job complete."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Pflugerville, Texas 78660
Wesley
Job Details:
11/04/2021
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB04
Near Leander, Texas 78641
Kayman
Job Details:
11/04/2021
Arrived onsite for microwave tripping g breaker while using the range. Upon inspection I found moisture building up inside the unit. I inspected all components and controls. I could not locate any visible shorts. I tested the unit multiple times with a cup of water and I could not recreate the failure. I explained that the hood fan needs to be turned on while cooking on the range to help vent out the steam. I advised the customer to try this to see if the issue improves. No repairs needed at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cedar Creek, Texas 78612
Matthew
Job Details:
11/04/2021
Arrived onsite for washer not functioning. Upon arrival found error code flashing. F9E1 long drain error. Unit was full of water. Manually drained water and inspected. Found wiring harness at drain pump was broken. Will need to replace wiring harness and drain pump. Office to reschedule ; ordrng 1 W11399437 (PUMP) and 1 W11405459 (LOWER HARNESS )
We serviced a
AMANA WASHER
Model NTW4516FW3
Near New Braunfels, Texas 78132
Andrew
Job Details:
11/04/2021
We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near Leander, Texas 78641
Kayman
Job Details:
11/04/2021
"Arrived onsite for dryer not closing properly. Upon inspection I confirmed the complaint. I could not see any issues or dents. I replaced the hinges but the issue still remained. I am ordering the inner door, receptors and inner panel for the unit. Office to R/S due to part availability. ; ordrng 1 W11122062 (Inner door) and 2 W11116026 (Receptacle)s and 1 W11402947 (Panel front)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Austin, Texas 78717
David S
Job Details:
11/04/2021
"Arrived on site for dishwasher door not closing. I inspected the unit and work area. I found the adjusters broken. I am ordering all pieces for the adjusters and the tracks, along with AUTHO. Reschedule for Tuesday 11/09/21; ordrng 1 W10837306 (Left adjuster) and 1 W10838949 (Right adjuster) and 2 WPW10250160 (Clips)s and 4 WPW10195840 (Positioner)s and 4 WPW10195839 (Adjuster tether)s and 2 WPW10460371 (Tracks)s and 2 WPW10250162 (Adjuster cover)s and 1 W11162099 (Left housing) and 1 W11197024 (Right housing) and 1 Autho (Autho)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near Round Rock, Texas 78664
Tommy
Job Details:
11/04/2021
Arrived onsite for range not operating. Upon arrival found unit igniter damaged and control not operating.
We serviced a
JENN-AIR COOKTOP
Model JGCP548HL00
Near Florence, Texas 76527
Al
Job Details:
11/04/2021
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1162XVB2
Near Killeen, Texas 76542
Al
Job Details:
11/04/2021
Arrived on site and inspected microwave not heating. Confirmed the complaint with the 2 minute water cup test. Customer also advised shes been having issues with the control not responding intermittently. Ordering the ; ordrng 1 W10211457 (CONTROL BOARD)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Smithville, Texas 78957
Matthew
Job Details:
11/04/2021
"Arrived onsite for washer still giving long drain F9E1 error code. Ran auto test and all passed without error. Ran loaded Quick wash and on min 24, wash cycle, the unit stopped advancing timed out then gave the error code again. Manually drained water to a certain point then drain pump kicked in automatically and finished the drain cycle. Called tech line and explained. Tech recommended replacing Lower harness. Provided SR#7732071281. Ordering wire harness, control and drain pump. Office to reschedule ; ordrng 1 W11130936 (LOWER HARNESS ) and 1 W11396717 (DRAIN PUMP ) and 1 W11419171 (CONTROL )"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ2
Near New Braunfels, Texas 78132
Robert
Job Details:
11/04/2021
Arrived on call for complaint not heating. Checked voltage and found loose connection at terminal block. Secure all connection and test. Range working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near New Braunfels, Texas 78132
Robert
Job Details:
11/04/2021
Arrived on call for complaint of dishwasher not operating properly. Ran diagnostics and got no codes. Test operation all functions working properly. Could not duplicate error.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Austin, Texas 78730
Luis
Job Details:
11/04/2021
"Arrived on site for no ice. Removed icemaker ice in mold,reinstalled icemaker,ran diagnostics door and icemaker thermistor passed,ran fan test passed,ran harvest test passed ice dumped,ran fill test passed water filled icemaker and no broken wires to fill tube heater. At time of visit unit passed all diagnostic and unable to find cause of no ice."
We serviced a
WHIRLPOOL RANGE
Model WFG530S0ES0
Near Cedar Park, Texas 78613
David S
Job Details:
11/04/2021
"Arrived on site to install previous diagnose parts. I gained access to and replaced the oven temp sensor, DSi board and control board. I reassembled the unit and tested it. I preheated the oven to 350 and found it preheating properly. I watched the unit cycle and it cycled properly. Job complete."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS0
Near Smithville, Texas 78957
Matthew
Job Details:
11/04/2021
Arrived onsite for range panel not functioning when temperature is 425 degrees (or above). Tested unit and issue is intermittent. Call tech line for assistance. Tech ran through component checks for Cooling fan and check gasket for heat escape. Both checked good. Recommended replacement of panel. Provided SR#7732161057.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Temple, Texas 76502
Tali W
Job Details:
11/04/2021
On site for washer making loud noise when operating. Found clutch and slider noisy during operation. Replaced clutch and slider. Ran diagnostics cycle and high speed spin. Noise no longer present. Unit functioning as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Austin, Texas 78732
David Z
Job Details:
11/04/2021
"Arrived on site to diagnose refrigerator making a knocking sound on the left side. On arrival ran all fans and damper to recreate noise, and could not verify. I put the unit in test 4 and ran it, and could hear a faint knocking sound coming from the area customer hears noise in. Narrowed noise down to refrigerant moving through the dryer / Yoder loop. Yoder loop is likely foamed slightly closer to the outside wall, so noise can be heard as its cooling and Freon is moving through. No damage or failure found with this, unit is functioning as designed. Customer will get video if noise returns so we can double check video, but noise is not abnormal. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, Texas 78681
Tommy
Job Details:
11/04/2021
"Arrived onsite for previously diagnosed parts. Upon arrival replaced vent and vent motor, proceeded to test unit is now operating as designed. Job Completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Belton, Texas 76513
Tyler
Job Details:
11/04/2021
Arrived on site for refrigerator not making ice and ice bin stuck. Upon arrival confirmed complaint. After further inspection found FC at 4 degrees rc at 38. Found ice bin door seal not set properly causing an air gap into ice bin and causing temp sensing issue. Reset seal. Found ice maker harvesting and filling as designed. Informed customer to give unit 24 hrs to make ice. Call complete
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Georgetown, Texas 78628
Lou
Job Details:
11/04/2021
"Arrived on site to inspect wall oven combo microwave door not opening. Upon further inspection, I found the microwave door functioning properly. I found the oven door locked. Customer advised that they have not used the oven since they moved in and has been locked since. I placed the unit in diagnostics and tested the oven door latch and it operated as designed and the door opened at the end of testing. When I closed the door again, it would not re-open. I got the door open and found the latch not opening fully. . ; ordrng 1 W10883049 (Oven door latch)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS
Near New Braunfels, Texas 78130
Andrew
Job Details:
11/04/2021
"Arrived on site to replace previously diagnosed vent assembly, replaced vent assembly, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS01
Near Liberty Hill, Texas 78642
Cliff
Job Details:
11/04/2021
Arrived on site to diagnose a microwave that isn't heating. Found door out of alignment and reset it to proper position. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model DU840SWPQ0
Near Killeen, Texas 76542
Al
Job Details:
11/04/2021
Arrived on site and inspected dishwasher leaking from underneath the sink. Examined the the water supply valve from the wall was leaking and causing the water damage the inspector pointed out the the customer. Dishwasher works as designed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS10
Near Austin, Texas 78738
Luis
Job Details:
11/04/2021
"Arrived on site for ice bin issues. Found bucket unable to be removed,ran ice dispenser found ice stuck between bin and chute,removed ice build up cleared ice under bin and chute,reinstalled ice bucket tested dispenser,motor rotating correctly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Seguin, Texas 78155
Noah D
Job Details:
11/04/2021
"Arrived on site to inspect unit for not changing out of cycle and causing issues, upon inspection found the unit had a shifter fault causing the problem, replaced actuator and cleared error codes. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Seguin, Texas 78155
Noah D
Job Details:
11/04/2021
"Arrived on site to inspect unit for illuminating bulb and causing issues, upon inspection found the unit was shorted in the control panel causing issues with numbers as well Replaced control and tested light, all functions returned. Complete"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Seguin, Texas 78155
Noah D
Job Details:
11/04/2021
"Arrived on site to inspect unit for not filling and making draining sound constantly, upon inspection found the unit working normally after it was cancelled out. Checked drain line and ran the cycle normally. All functions worked with no issue. Complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Marion, Texas 78124
Noah D
Job Details:
11/04/2021
"Arrived on site to inspect unit for not filling with water, upon inspection found the unit working normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near New Braunfels, Texas 78130
Noah D
Job Details:
11/04/2021
Arrived on site to inspect unit for not making ice due to a cracked tray causing issue. Replaced icemaker and tested the unit with no issue. All functions worked. Complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Seguin, Texas 78155
Noah D
Job Details:
11/04/2021
"Arrived on site to inspect unit for a shorted keypad and console. Upon inspection found no issues with electronics or wires.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHV0
Near Austin, Texas 78747
Leonardo
Job Details:
11/04/2021
"Arrived onsite for broken adjusters and heating element not heating. Tested unit and found broken adjusters also found the heating element was bad. Replaced the adjusters and the heating element. Tested the unit, and the heating element works good. Not leaks present at this time.Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Andice, Texas 78628
Lou
Job Details:
11/04/2021
"Arrived on site to inspect washer leaking water and tripping the breaker. Upon further inspection, I placed the unit in diagnostics showing error code F3E2-inlet water temp fault. Cleared the code and manually tested the valve. I found water spraying from the valve. Customer advised the unit was working fine except its leaking water and would get to a certain point and the breaker would trip. After cycling the power, the unit would start back where it left off and finish the cycle. I quoted the customer to replace the valve and removed and replaced the valve and calibrated. The unit failed to calibrate and showed error code F7E9-locked rotor. I pulled the unit out the drain pan and tilted it back and found the gearcase, rotor, stator, clutch, slider with rust.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC36QMS02
Near Canyon Lake, Texas 78133
Andrew
Job Details:
11/04/2021
"Arrived on site to test unit for ice not dispensing, tested unit found seized auger motor,replaced motor, tested unit, unit working properly.
We serviced a
WHIRLPOOL OVEN
Model RBD305PDB8
Near Lakeway, Texas 78734
David Z
Job Details:
11/04/2021
"Arrived on site to diagnose oven that loses power at panel and throws an error. Found F2E6 error present on arrival, which is a shorted keypad button error. Ribbon cable / membrane is failing on aged unit, which is discontinued and 0 available stock. Ordering console to see if AHS can get. Advised if panel is removed ribbon cable can fail further and make unit completely Inoperable. Office to schedule if AHS can get panel. ; ordrng 1 4451973 (Console)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Killeen, Texas 76549
Al
Job Details:
11/04/2021
"Arrived on site to inspect dishwasher not washing. Unit fills, sits and drains. I ran diagnostics and unit displayed F6/ E4 float switch stuck open. I heard the dispenser open, but the wash motor never came on due to the error code. Ordering the switch, control and sump and motor. Office to reschedule return services.; ordrng 1 WPW10591570 (SUMP ASM, PUMP MOTOR(M028)) and 1 WPW10195039 (SWITCH) and 1 W10906430 (BOARD (M035))"
We serviced a
WHIRLPOOL OVEN
Model RF362LXTS1
Near Temple, Texas 76502
Tali W
Job Details:
11/04/2021
"On site for range door not closing properly, not keeping temp, and oven light flickering. Found door closing properly, but light flickering on and off. When exposing the back of unit, found black side wiring on terminal block melted and burnt. Due to safety hazard from burned wiring, not able to test unit at this time. Also, found rear left infinite switch burnt out. Unit needs: light switch, rear left infinite switch, main harness, terminal block, power cord, oven temp sensor, and main control. Office to reschedule. ; ordrng 1 WP3149404 (Rear left switch) and 1 WP9757262 (Light switch) and 1 WP9761958 (Terminal block) and 1 PT400 (Power cord) and 1 W10117606 (Main harness discontinued) and 1 AUTHO (AUTHO)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Georgetown, Texas 78626
Lou
Job Details:
11/04/2021
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC= -4 degrees. I placed the unit in diagnostics and tested the ice maker and it failed. I removed the ice maker and tested the fill tube and found it frozen. I cleared the filk tube and removed and replaced the ice maker and retested and the unit is operating as designed. I turned the temperature up in the FC section to help prevent the fill tube from freezing again. No water leaks observed during service, job completed."
We serviced a
MAYTAG REFRIGERATOR
Model MSD2542VEB01
Near Copperas Cove, Texas 76522
Tyler
Job Details:
11/04/2021
Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival reconfirmed complaint and found unit had no charge left to recover. Replaced unit with new compressor and uv drier. Pulled vacuum on unit. Recharged system with 5.0oz of refrigerant per unit design. Run unit for 20 minutes and found no failures or drops in pressure (0/130). Found unit dropping in temperature. Informed customer to give unit 24 hrs to stabilize temps. Call complete
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDB01
Near Austin, Texas 78732
David Z
Job Details:
11/04/2021
"Arrived on site to diagnose refrigerator not cooling. On arrival found unit was turned off. Turned unit on and never heard compressor lock on. Checked inverter and found 3 blinking lights, indicating inverter failure. Replaced inverter and tested unit. Verified all functions are working properly and unit is cooling.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Georgetown, Texas 78628
Lou
Job Details:
11/04/2021
"Arrived on site to inspect dryer not venting properly. Upon further inspection, the customer pointed out a large amount of lint built up behind the washer/dryer near the dryer vent tube. I found the vent tube at the back of the dryer had come loose and lint was escaping into the laundry room. I adjusted the tube and tightened the clamp and tested airflow to the unit using my vent test kit. The unit vent test passed as its getting good airflow. Lint was cleaned up from behind the unit. I recommended that the customer have their center checked/cleaned at least once per year depending on use fo the unit. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, Texas 78741
Leonardo
Job Details:
11/04/2021
"Arrived on site for unit not staying on and turning off after 3 to 4 seconds. Tested unit and found unit would not stay on. Checked switches and switches tested good. Found bad control board,replaced control board. Tested unit by heating water for 30 seconds. Unit works good. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD560LHW1
Near Del Valle, Texas 78617
Scott
Job Details:
11/04/2021
"Arrived on site for poor drying . Igniter is coming on and heating . Ran temp and air flow test , found air flow restriction. Recommended to apt office to have maintenance clean exterior venting . No lint build up in dryer. No gas leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Austin, Texas 78717
David S
Job Details:
11/04/2021
Arrived on site for freezer being to cold. I inspected the unit and work area. I gained access to the control and checked the thermistor ps. They are reading correctly. I put the unit into diagnostics and forced the defrost heater on. It cam on and the evaporator fan is working. I replaced the main control as it is not making the unit go through a defrost. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, Texas 78737
Leonardo
Job Details:
11/04/2021
"Arrived on site to replace sump and motor. Customer is requesting a certified plumber to disconnect water lines. Advised customer to call KitchenAid to see if they can get a certified plumber for Her.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Round Rock, Texas 78665
Jimmy J.
Job Details:
11/04/2021
Arrived on site for Leaking from the Ice Maker - Bottom Freezer Refrigerator - PRE-ID Water Valve. Found fill tube frozen over at tip again. Checked voltage at harness to heater and it was receiving the 12 volts. Ohmed out heater and it was out of range. Ordering a new fill tube heater W11496599 to return and complete the repair. ; ordrng 1 W11496599 (Fill tube heater)
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2409LM0B
Near Austin, Texas 78739
Jacob
Job Details:
11/04/2021
Arrived onsite for unit not powering on. Tested the unit and unit would not power on.
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW00
Near Austin, Texas 78738
Kevin
Job Details:
11/04/2021
"Arrived on site and inspected unit for water leaking. Found water pooling up at bottom of washer, took picture. Traced water leak up to the dispenser. Ran unit through all functions in manual diagnostics cycle and could not duplicate the water leak.
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Canyon Lake, Texas 78133
Andrew
Job Details:
11/04/2021
"Arrived on site to test unit for oven not heating, no power, tested unit found unit is not receiving proper voltage, verified with homeowner voltage not correct in outlet, advised electrician needed to fix issue, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, Texas 78641
David S
Job Details:
11/04/2021
"Arrived on site to install previous diagnose parts. I installed a new steam vent, deflector, and outer vent cover. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ1
Near Manor, Texas 78653
Wesley
Job Details:
11/04/2021
Arrived onsite and found unit would not heat up properly because the flame could not sustain with an obstructive mat over the ports in the base panel. Removed mat and tested function. All checks good. Unit preheats and reignites without issue. Advised customer on repair.
We serviced a
JENN-AIR OVEN
Model JJW3830IL01
Near Spicewood, Texas 78669
Brandon
Job Details:
11/04/2021
"Arrived on site for customer complaint of trim being broken, I replaced trim, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS2
Near Austin, Texas 78733
Leonardo
Job Details:
11/04/2021
Arrived onsite for bottom rack not washing. Tested the unit and found too much suds. Cleared out some of the suds and tested the unit. Sump and motor is working correctly with plenty of pressure. Unit test good. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Leander, Texas 78641
David S
Job Details:
11/04/2021
Arrived on site to install the previous diagnosed part. I installed a new top rack. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Manor, Texas 78653
Wesley
Job Details:
11/04/2021
Arrived onsite for door popping open during cycle after hinge repair. Found front panel slightly misaligned after initial failure. Corrected alignment for proper door operation. Unit is now operating as designed.
We serviced a
UNKNOWN VENTHOOD
Model UXT5230BDS1
Near Round Rock, Texas 78681
Tommy
Job Details:
11/04/2021
Arrived onsite for vent hood filter stuck. Found filter damaged replaced and tested unit is now operating as designed. Job Completed.
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Austin, Texas 78731
David Z
Job Details:
11/04/2021
"Arrived on site to diagnose washer that was not finishing cycles and making a quiet hissing sound. On arrival customer said the noise was present. I checked the noise and it sounded like a fan. Checked the vent and could feel air flowing out. Checked panel and found the fresh hold option was enabled, which causes the fan to stay on and the unit tumble for up to 24 hours. This is the fresh hold feature working. Advised how to disable it. Unit is working as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ1
Near Manor, Texas 78653
Wesley
Job Details:
11/04/2021
Arrived onsite and found missing front door glass and trim. Ordering trim and screws to secure glass and returning with glass to repair. Office to reschedule. ; ordrng 1 W10761018 (Trim) and 1 W10761014 (Trim) and 3 WP355214 (Screws)s and 1 WP8523177 (Lower trim)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Georgetown, Texas 78626
Jonathan S
Job Details:
11/04/2021
"Arrived n site for range with possible gas leak. Customer stated that there was a box in the broil compartment and she was not aware of and unit has been working since box was removed. Tested all operations and monitored with gas leak detector. All tested good, no detection of gas leak.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Bertram, Texas 78605
Cliff
Job Details:
11/04/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found start device for compressor failed and replaced with new one from personal stock. All is working properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Austin, Texas 78731
David Z
Job Details:
11/04/2021
Arrived on site to install new lower hinge and spacer to resolve broken and drooping door. Found the pin on the lower hinge was broken off. Installed hinge and spacer and tightened hinges. Tested and verified door is opening and closing as designed.