Service History 1102

Near Manor, TX 78653
Wesley
Job Details: 10/14/2018
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site and found unit operating without float switch. Advised customer that float would be needed. Ordering float. Customer requested Thursday service. ; ordrng 1 WPW10346525 (float-asm)
Near The Hills, TX 78738
Luis
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for fresh food not defrosting. Defrosted fresh food evaporator,called tech support(7723182561)due to ongoing issue. Per tech support replaced evaporator cover secured cover with screws,installed plastic thermistor to replace brass thermistor,secured thermistor to suction line with foil tape and a zip tie. Powered unit on checked air flow good,per tech support control do not need to be replaced due to this issue. file#7723182561"
Near Georgetown, TX 78626
Jonathan S
Job Details: 10/14/2018
OVEN JENN-AIR PRG4810LP "Arrived on site to replace previous diagnosed parts. Gained access to thermostat and sensor. Had to cut sensor off to remove for big oven. Found thermostat for big oven terminal connection did not match new one (see SD-QuickPic). Found on both oven capillary tube is 36 inch and received 18 inch(see SD-QuickPic). Spoke with service manger (CS) on part issue. Researched for small oven and found thermostat discontinued. Replacement part for big oven will not work. Will need to contact A.H.S. Advised customer not to use big oven, small one is still operational but uneven temperatures.; ordrng 1 SEENOTE (SEE NOTE)"
Near Austin, TX 78738
Brandon
Job Details: 10/14/2018
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site for customer complaint of error codes popping up and unit not washing. Found F3E1 error code in diagnostic mode, water level error, I cleared the code and ran diagnostic test cycle, every test passed. I ran quick wash cycle unit unit stopped filling and started washing, water level sensor tested good. Instructed customer on soap usage, no leaks at time of service."
Near The Hills, TX 78738
Brandon
Job Details: 10/14/2018
OVEN KITCHENAID KEBK276SSS00 "Arrived on site for customer complaint of control going out. I found led display was going dim, but every function still work. I explained to customer AHS will not cover a new control unless it completely goes out."
Near Waco, TX 76712
Arthur B.
Job Details: 10/14/2018
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived onsite to install new control kit,damper,evaporator fan motors to refrigerator from prior visit’s diagnosis. Removed both evaporator cover and defrosted all ice off both RC/FC evaporators. Installed new damper,control kit and evaporator motors. Reassembled. Tested unit. Unit began cooling as intended. Good frost pattern on both evaporator. Found ice maker and 3 way valve not needed. All water connections were dry at time of service."
Near Austin, TX 78750
Paul
Job Details: 10/14/2018
WASHER UNKNOWN 110.264225 Arrived onsite for the washer that flooded the laundry room. The customer had dried up the water when I had arrived. The used a shop vac to empty the tub of the machine because the motor is not running due to a defective timer and no voltage to the motor. The tub filled with water but there was no drips or leaks at this time under the machine. I did find the cold water wall valve leaking water at times. The timer will need to be replaced to further troubleshoot. Ordering WP8572976 TIMER. RS for Wed 10/17.; ordrng 1 WP8572976 (TIMER)
Near Austin, TX 78750
Paul
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived onsite for the refrigerator with frost build up on the evaporator cover. I found the RC evaporator frosted up. I found the evaporator cover with broken tabs causing a warm air leak and the fan making noise. I gave mr the option to defrost the unit and he agreed to do it himself so I explained how to do this and had him sign the defrost waiver. Ordering the cover. RS for Wed 10/17. ; ordrng 1 WPW10501260 (COVER-EVAP)
Near Temple, TX 76501
Arthur B.
Job Details: 10/14/2018
WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite to install previous tech’s ordered parts. Removed motor,capacitor and belt and installed new replacements. Reassembled. Calibrated unit. Unit calibrated successfully. No noises or other issues found. All water connections were dry at time of service."
Near Austin, TX 78749
Leonardo
Job Details: 10/14/2018
COOKTOP KITCHENAID KERS206XSS0 Arrived on site to replace cooktop. Replaced cooktop Test unit after replacing cooktop and unit test good job complete
Near Georgetown, TX 78628
Jerry C.
Job Details: 10/14/2018
ICE MACHINE KITCHENAID KUID308ESS2 "KUID308ESS2 Arrived to inspect ice production issues. The unit was producing and took 48 hours to fill the bin. The ice produced appeared not as hard frozen at the end of the cycle as expected. The heat from the lower unit was immense and the high side of the system was extremely hot, I could not touch it for even a second. The exit tubing for the condenser was very hot, approximately the temperature expected at the inlet of the condenser and the drier was extremely hot as well. The condenser fan was working as designed. The compressor is faulty and generating excessive heat and causing working temperatures to be increased over design limits. Office to order compressor, drier and service port. Please allow 2 hours for service. No leaks observed during service. ; ordrng 1 CNOTES (SEALED SYSTEM SERVICE) and 1 SF8404 (SERVICE PORT) and 1 W10843121 (drier-tube) and 1 WPW10605286 (compressor)"
Near Austin, TX 78746
Leonardo
Job Details: 10/14/2018
COOKTOP WHIRLPOOL WCG55US6HS Arrived on site to test unit for not igniting. Test unit and found unit unplugged. Plugged unit in and test unit and all burner working correctly as designed. Job complete no leaks present at this time.
Near Austin, TX 78734
Cliff
Job Details: 10/14/2018
DRYER MAYTAG MEDB835DW4 "Arrived on site to replace parts for dryer. Prior to replacing parts found the drum assembly has been wearing on bulkhead abnormally do to miss shaped drum and bulkhead. This is also damaged rollers and idler do to increase strength needed to turn drum. Rollers, idler, drum, and the bulkhead will need to be replaced to complete repairs. Office will need to set return appointment due to availability of bulkhead.; ordrng 1 4392067 (dryer repair kit) and 1 W10626460 (drum) and 1 W10837240 (bracket) and 1 W11135007 (BULKHEAD)"
Near Austin, TX 78753
Scott
Job Details: 10/14/2018
DISHWASHER WHIRLPOOL WDT780SAEM2 Arrived on site for upper rack falling down . Found one of the wheels had broken off . Replaced adjusters with kit . No water leaks detected at time of service . Job complete .
Near Austin, TX 78753
Scott
Job Details: 10/14/2018
OVEN WHIRLPOOL WFE530C0ES0 "Arrived on site for dead oven .checked breakers and terminal block , both checked good . Found tod fuse had blown . Checke both elements and switches all checked normal . Replaced fuse and preheated oven and two lg burners all checked normal . Job complete ."
Near Austin, TX 78754
Scott
Job Details: 10/14/2018
DRYER AMANA NED7200TW "Arrived on site for dryer not starting . Found a sock stuck in blower wheel not allowing drum to turn . Removed sock , motor will not start . Motor is burned out . Thermostats and heater are checking out normal . Unit will need motor and repair kit . Quoted cost of parts and labor as well as the fact a lot of parts of unit are no longer available . Declined service . . Job complete ."
Near Belton, TX 76513
Arthur B.
Job Details: 10/14/2018
ICE MACHINE KITCHENAID KUIO18NNZS1 "Arrived onsite to remove and replace condenser fan motor from prior visit’s diagnosis. Removed condenser fan motor. Upon removal, found inline thermal fuse blown cause power disconnection to condenser fan motor. Will need to order wire harness to complete repair. Will also on return visit to document and take photos of scratches on floor. Unit disconnected from water and power at this time.; ordrng 1 W10460857 (harness)"
Near Austin, TX 78757
Scott
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site replaced diffuser . Evap fan and good frost pattern on evap . Replaced diffuser . No water leaks detected at time of service . Job complete .
Near Austin, TX 78729
Scott
Job Details: 10/14/2018
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for poor washing . Found wash plate would spin around with out catching . Found threads on gearcase and on wash plate worn down to a nub . Called tech line Sr # 7723187112. Susan got P & L WGY9QGYEPL2. Replaced gear and wash plate . Ran calibration and diagnostics wash cycle . All checked normal . Nonwater leaks detected at time of service . Job complete
Near Temple, TX 76501
Arthur B.
Job Details: 10/14/2018
RANGE WHIRLPOOL RF361PXKQ0 Arrived onsite for customer complaint of freestanding range LF/RR burners too hot when cooking. Also customer has issues regarding heat escaping from oven when baking. Tested element and found will only work on high and can’t adjust. Also found oven door seal warn. Ordering additional infinite switch and oven door seal to repair. R/S for 10/19. No other issues found.; ordrng 1 WP3148952 (switch-inf lf) and 1 WP8524109 (seal-oven)
Near Robinson Ranch, TX 78729
Scott
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site replaced evap fan . Unit is running quieter then before .no water leaks detected at time of service . Job complete .
Near Austin, TX 78749
Leonardo
Job Details: 10/14/2018
DISHWASHER FRIGIDAIRE FDB4315LFC2 Arrived on site to test unit for not starting. Test unit and found bad console panel not responding at all unit getting power and board sending power out at this time. Ordering new console panel 154639208 reschedule for 10/16 customer want us to text no call ; ordrng 1 154639208 (CONSOLE PANEL)
Near Georgetown, TX 78633
Tyler B.
Job Details: 10/14/2018
REFRIGERATOR KITCHENAID KSCS23FTWH00 Arrived on site for auger replacement replaced auger and tested good no leaks on site. Previous trip collected full payment.
Near Sun City, TX 78628
Tyler B.
Job Details: 10/14/2018
MICROWAVE WHIRLPOOL WMH31017HS "Arrived on site for nosiey unit, found blower fan casting rubbing blower, R&R blower fan and tested good."
Near Hutto, TX 78634
Tyler B.
Job Details: 10/14/2018
WASHER MAYTAG MHW5500FW1 "Arrived on site for despensing question and leaking, found gasket cont correctly seated, corrected and tested good. No issues with despensing. No leaks on site"
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/14/2018
WASHER SAMSUNG WF42H5000AW/A2 "Arrived in site for no drain, found drain trap clogged, cleared and tested good no leaks on site"
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
WASHER GE GLWN2800D1WS "Arrived on site. Replace all four shocks on unit. Cycled washer, all functions tested OK. No leaks present. Job complete"
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
WASHER GE GLWN2800D1WS "Arrived on site. Replace all four shocks on unit. Cycled washer, all functions tested OK. No leaks present. Job complete"
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
WASHER GE GLWN2800D1WS "Arrived on site. Replace all four shocks on unit. Cycled washer, all functions tested OK. No leaks present. Job complete"
Near Del Valle, TX 78617
Derek S.
Job Details: 10/14/2018
DRYER WHIRLPOOL WED92HEFW "Arrived on site to repair unit for loud noise, I found the drum has a split and causing loud screeching sound, ordering parts for repair, missing the feet and lid has a large dent, instructed Mrs to not use unit due to needs major repair, office to reschedule psp parts; ordrng 4 3392100 (FOOT )s and 1 W10541657 (DRUM) and 1 W10673491 (BULK HEAD) and 1 WP8520836 (BULKHEAD REAR) and 1 WPW10208383 (TOP)"
Near Del Valle, TX 78617
Derek S.
Job Details: 10/14/2018
DRYER WHIRLPOOL WED92HEFW "Arrived on site to repair unit for loud noise, I found the drum has a split and causing loud screeching sound, ordering parts for repair, missing the feet and lid has a large dent, instructed Mrs to not use unit due to needs major repair, office to reschedule psp parts; ordrng 4 3392100 (FOOT )s and 1 W10541657 (DRUM) and 1 W10673491 (BULK HEAD) and 1 WP8520836 (BULKHEAD REAR) and 1 WPW10208383 (TOP)"
Near Austin, TX 78744
Kevin
Job Details: 10/14/2018
WASHER MAYTAG MVWC565FW0 Arrrived on site and inspected washer and found wash motor was loose at the connection. After correcting ran a diagnostic cycle and all function has returned to washing machine. No water leaks from connections at time of service. CRM 110605829 to bill for services HD ext warranty
Near Kingsland, TX 78639
Thomas L.
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 The impeller will not unthread from the auger motor shaft. It just keeps spinning a matter what I try. So I need to order the plastic divider that goes inside the icebox that the motor mounts to. All water connections were dry.; ordrng 1 WPW10309864 (divider)
Near Kingsland, TX 78639
Thomas L.
Job Details: 10/14/2018
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for wet ice and low production of ice. Found that the new compressor is extremely hot and and the heat is bottling up under the liner causing wet ice. Unit will need new compressor. Two hours for sealed system repair. Office to reschedule.; ordrng 1 2HOURSEALEDSYSTEM and 1 W10843121 (drier-tube) and 1 WPW10605286 (compressor)
Near Austin, TX 78741
Kevin
Job Details: 10/14/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and replaced pulley kit and actuator diagnosed on previous visit, after replacement washer is now operating properly. No water leaks from connections at time of service, job complete."
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
DRYER MAYTAG MEDB725BW0 Arrived on site. Found drum have oval shape and should be a circle. Will need to re-order drum assembly. Office to reschedule; ordrng 1 W10549614 (drum)
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
DRYER MAYTAG MEDB725BW0 Arrived on site. Found drum have oval shape and should be a circle. Will need to re-order drum assembly. Office to reschedule; ordrng 1 W10549614 (drum)
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
DRYER MAYTAG MEDB725BW0 Arrived on site. Found drum have oval shape and should be a circle. Will need to re-order drum assembly. Office to reschedule; ordrng 1 W10549614 (drum)
Near Burnet, TX 78611
Thomas L.
Job Details: 10/14/2018
WASHER HOTPOINT HTWP1000M0WW "Arrived on site for water leaking during wash cycle. Found in that water valve, cold side, leaking. Replaced and tested. All water connections are dry."
Near Hutto, TX 78634
Tyler B.
Job Details: 10/14/2018
COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site for flame complaints, found unit has not been Lp converted, left kit with customer advised customer that they need to call gas company/plumber for install . No gas leaks on site ; ordrng 1 W11206740 (GRATE KIT)"
Near Cedar Park, TX 78613
James
Job Details: 10/14/2018
DRYER WHIRLPOOL MED5500FW1 Arrived on site and tested operation. Found that control had fault code for L2 voltage error. Inspected all components of heater circuit and all connections found all to be good. Tested voltage to machine and at outlet and found voltage good. Installed new control board and tested operation. Found unit still having same issue. Contacted tech line and spoke to Bruce found that the electrical supply to the actual unit is at fault. Instructed customer the voltage was dropping off once a load placed on the circuit. Instructed customer to have a licensed electrician repair electrical circuit to dryer. Job complete
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/14/2018
MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site for no heat, found transform buzzing, need transformer will replace cap diode and mag return visit.; ordrng 1 W10836753 (transformr)"
Near Cedar Park, TX 78613
James
Job Details: 10/14/2018
DISHWASHER WHIRLPOOL MDB4949SDE0 Arrived on site and installed new manifold. Tested for proper operation. Unit working properly all water connections dry at time of service job complete
Near Austin, TX 78746
Kevin
Job Details: 10/14/2018
DISHWASHER KITCHENAID KUDE70FXSS1 Arrived on site and replaced remaining wheels on lower rack after replacement it is now operating properly. No water leaks from connections at time of service. Customer paid in full on previous visit.
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/14/2018
REFRIGERATOR KITCHENAID KSRP25FNBL01 "Arrived on site for no cool, found stat dev relay missing, allowing compressor not to run also no condenser fan running, order start dev relay and fan motor. Customer will call before 5 for reschedule due to being out of town next week. No leaks on site ; ordrng 1 W10124096 (fan,motor) and 1 W10920279 (RELAY) and 1 WP2319792 (start-dev)"
Near Jarrell, TX 76537
Jonathan S
Job Details: 10/14/2018
REFRIGERATOR GE GSS25GSHJCSS "Arrived on site for refrigerator intermittently dispensing water. Performed diagnostics and tested dispenser, found unit working at time of service. Found kink in fresh food section by water reservoir. Corrected water and tested. Found water flow better out of dispenser. All tested good, no water leaks present."
Near Austin, TX 78746
Kevin
Job Details: 10/14/2018
DRYER WHIRLPOOL WGD9550WR2 "Arrived on site and replaced dryer repair kit recommended on previous visit, after replacement fryer is operating properly with no excessive noise. Removed all lynch from interior and collected remaining balance, job complete."
Near Austin, TX 78705
Leonardo
Job Details: 10/14/2018
OVEN WHIRLPOOL WFE515S0ES1 Arrived on site to replace board. Replaced board test unit and no more error code and oven heating correctly. Job Complete unit working correctly
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/14/2018
WASHER MAYTAG MVWB835DW3 "Arrived on site. Check for no operation issues. Found transmission slipping when agitating. Replace transmission and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/14/2018
WASHER MAYTAG MVWB835DW3 "Arrived on site. Check for no operation issues. Found transmission slipping when agitating. Replace transmission and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/14/2018
WASHER MAYTAG MVWB835DW3 "Arrived on site. Check for no operation issues. Found transmission slipping when agitating. Replace transmission and tested, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78702
Leonardo
Job Details: 10/14/2018
OVEN WHIRLPOOL WEG745H0FS0 arrived on site to test unit for oven getting to hot. Test unit and found unit working correctly customer also complaint about OTR microwave getting hot. Called techline and test unit with techline and per techline the unit is working correctly. File#7723185277 job complete
Near Austin, TX 78744
Kevin
Job Details: 10/14/2018
MICROWAVE WHIRLPOOL WMH32519HW0 "John site and inspected microwave and found control panel and wrap are damaged, will also bring back heating components to ensure it is working properly and complete after next visit.; ordrng 1 W10846309 (wraper-cab) and 1 W10850446 (capactr-mg) and 1 W10886077 (diode) and 1 W11256450 (CONTROL PANEL) and 1 WPW10693025 (magnetron)"
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
OVEN WHIRLPOOL RBD305PDB14 Arrived on site. Checked for error code problems. Found error code F2 E1 for bad control. Verified connections all checked OK. Control is showing discontinued. Will submit for part research. Office to reschedule; ordrng 1 8301917 (cntrl-elec) and 1 CNOTES (CNOTES )
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
OVEN WHIRLPOOL RBD305PDB14 Arrived on site. Checked for error code problems. Found error code F2 E1 for bad control. Verified connections all checked OK. Control is showing discontinued. Will submit for part research. Office to reschedule; ordrng 1 8301917 (cntrl-elec) and 1 CNOTES (CNOTES )
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
OVEN WHIRLPOOL RBD305PDB14 Arrived on site. Checked for error code problems. Found error code F2 E1 for bad control. Verified connections all checked OK. Control is showing discontinued. Will submit for part research. Office to reschedule; ordrng 1 8301917 (cntrl-elec) and 1 CNOTES (CNOTES )
Near Leander, TX 78641
Lou
Job Details: 10/14/2018
DRYER WHIRLPOOL MED8200FC2 "arrived on site to inspect dryer leaking water from door. Upon further inspection, the customer showed me a video of the dryer operating and water leaking from the bottom of the door. I placed the unit in diagnostics and it showed error code F4E3 (restricted airflow). I tested the steamer and it sprayed well. The water from the spray collected at the bottom of the door between the seal and the chassis and over time, it began to leak. I replaced the seal and tested again and no leak. I believe that due to the restricted airflow, it’s causing too much pressure inside the unit and is forcing the water out through the seal on the door. I advised the customer of my findings and recommended that they have someone check their dryer vents and make sure there is no blockage anywhere inside the walls in the vent tube. No water leaks observed at the end of service and no lint observed during service. Job completed."
Near Burnet, TX 78611
Thomas L.
Job Details: 10/14/2018
RANGE KITCHENAID KSEG950ESS1 Arrived on site to replace noisy cooling fan. This product has the base of the blower bolted to the floor for its installation. This model normally just pulls out forward. However this unit for some reason is binding on the base of the fan that’s bolted on the floor and it will not come forward completely. I will need help to lift it gently over that base and then out. Thus I need a two-man help her.; ordrng 1 2MANJOB
Near Austin, TX 78717
Lou
Job Details: 10/14/2018
REFRIGERATOR GE GSS25WSTMSS "arrived on site to inspect refrigerator ice maker and water dispenser not working. Upon further inspection, I found the ice maker in the off position. I turned it on and the unit began to harvest and at the end of harvest it dispensed water inside the ice maker. I advised the customer and they advised that they had turned it off due to ice building up at the opening of the ice bin. I advised the customer that sometimes the ice door will get jammed with ice and cause it to stay open which in turn it will allow warm airflow inside the ice bin and cause the ice inside the ice bin to melt. When the jam is removed the remaining water/ice in the ice bin will freeze and cause the ice buildup at the opening of the ice bin. I also found that the water dispenser tube was frozen. I found that the ice door is closed all the way. I disconnected the tube from the main water line at the bottom of the door and depressed the dispenser flapper and water came out of the main
Near Leander, TX 78641
Lou
Job Details: 10/14/2018
COOKTOP WHIRLPOOL WCG97US6DS00 "arrived one site to inspect cooktop simmer burner not staying lit. Upon further inspection, I tested all burners and all operated as designed except for the middle burner. When I turned the knob and ignited the burner the flame was good until I turned the knob to simmer then back to Medium the flame began to spit and went out. I could not hear any gas at that point. I removed the orifices ad cleaned them out and tested again and got the same results. I removed and replaced the valve and tested and the unit operated as designed. No gas leaks detected during service, job completed."
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
DISHWASHER WHIRLPOOL KUDI02IRBL0 Arrived on site. Check for no operation issues. Found Display not reacting. Will need panel assembly and main control for back up. Office to reschedule due to multiple appliances; ordrng 1 8572345 (panel-cntl) and 1 W10084141 (electronic control)
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
DISHWASHER WHIRLPOOL KUDI02IRBL0 Arrived on site. Check for no operation issues. Found Display not reacting. Will need panel assembly and main control for back up. Office to reschedule due to multiple appliances; ordrng 1 8572345 (panel-cntl) and 1 W10084141 (electronic control)
Near Spring Branch, TX 78070
Diego G.
Job Details: 10/14/2018
DISHWASHER WHIRLPOOL KUDI02IRBL0 Arrived on site. Check for no operation issues. Found Display not reacting. Will need panel assembly and main control for back up. Office to reschedule due to multiple appliances; ordrng 1 8572345 (panel-cntl) and 1 W10084141 (electronic control)
Near Leander, TX 78641
Lou
Job Details: 10/14/2018
MICROWAVE GE JVM1750DM1BB "arrived on site to inspect microwave showing F3 error code. Upon further inspection, I plugged the unit in and had no power. The customer advised that the unit wasn’t operating correctly and showed F3 on the display. I researched the error code F3 and found that it is a keypad error. I removed and replaced the control panel and tested and the unit operated as designed. Job completed."
Near Austin, TX 78746
Kevin
Job Details: 10/14/2018
RANGE KITCHENAID KSDG950ESS1 Arrived on site and inspected range and found the right rear igniter has been broken. Will need to bring back orifice holder to correct issue. Temporarily adjusted electrode to work in the meantime.; ordrng 1 W10552119 (holder-orf)
Near Jarrell, TX 76537
Jonathan S
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for refrigerator freezer door not sealing. Inspected gasket and found not sealing on right side of unit. Removed ice and adjusted door gasket. Raised door and inspected factory silicone. Lower leveling feet and checked leveling. Tested door open and closing. All tested good, no water leaks present."
Near Cedar Park, TX 78613
Paul
Job Details: 10/14/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher that turns on the after a few seconds it turns off. I ran the diagnostics cycle and there were no stored error codes. The unit completed the cycle and worked as designed. I went over selecting the cycles on the console and using the start button with ms. The machine is working as designed. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 "Arrived on site for refrigerator ice maker not making ice. Performed diagnostics mode and gained access to ice maker. Found ice maker jammed with ice. Removed ice and advanced ice maker cycle. Found motor running but turning bell arm. Found motor stripped out. (RF360) . Customer approved estimate. Removed failed ice maker and cycled. All tested good, no water leaks present."
Near Leander, TX 78641
James
Job Details: 10/14/2018
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site and installed new regulator. Tested for leaks and proper operation. Unit working properly and no leaks detected with bubble solution. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 10/14/2018
WASHER MAYTAG MVWB855DC0 "Arrived on site and installed new gear case, rotor, stator and clutch. Tested unit for proper operation and found unit working properly. All water connections dry at time of service and no leaks detected. Job complete"
Near Liberty Hill, TX 78642
James
Job Details: 10/14/2018
WASHER WHIRLPOOL WTW4855HW0 Arrived on site and inspected unit. Found agitator bolt had come all the way out and the agitator fell off. Reinstalled bolt and tightened securely. Unit working properly. Job complete
Near Leander, TX 78641
Lou
Job Details: 10/14/2018
REFRIGERATOR MAYTAG MSD2651KES "arrived on site to inspect refrigerator not cooling. Upon further inspection, I found that the unit was turned off. I turned the unit on and inspected the evaporator and found no frost pattern on the bottom of the evaporator. I checked ohms on the compressor and my readings were AC 5.1, AB 3.6 and BC 8.3 which tells me that the compressor is weak and will need replacing. I am ordering the compressor, evaporator, start device, drier, access valve, and discharge tube due to the amount of oxidation on the tube. I am requesting a 2 hour job. No water leaks observed during service.; ordrng 1 12001940 (evaporator) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10160407 (compressor) and 1 W10613606 (start-dev) and 1 WP12866903 (tube- disc) and 1 WPW10143759 (dryer)"
Near Lakeway, TX 78738
Brandon
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL WRF535SWHB00 "Arrived on site for customer complaint of freezer door frozen shut, found evidence of door being cracked open. I instructed customer to defrost for 48 hours."
Near Austin, TX 78725
Derek S.
Job Details: 10/14/2018
MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site to repair unit for not heating, found magnetron defective and it shorted the capacitor and diode, replaced the mag cap and diode and verified operations heating a cup of water with no issue"
Near Austin, TX 78725
Derek S.
Job Details: 10/14/2018
MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site to repair unit for not heating, found magnetron defective and it shorted the capacitor and diode, replaced the mag cap and diode and verified operations heating a cup of water with no issue"
Near Austin, TX 78717
Lou
Job Details: 10/14/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the ice maker, water tube heater and the LED control. Tested the unit and the unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78722
Derek S.
Job Details: 10/14/2018
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site to repair unit for not starting a cycle, found the sump motor defective mechanical failure, replaced sump and verified operations with no issue, no water leak present at the time of service"
Near Austin, TX 78722
Derek S.
Job Details: 10/14/2018
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site to repair unit for not starting a cycle, found the sump motor defective mechanical failure, replaced sump and verified operations with no issue, no water leak present at the time of service"
Near Austin, TX 78738
Luis
Job Details: 10/14/2018
REFRIGERATOR AMANA ARS2667AS "Arrived on site for no cool. Replaced evaporator fan per prev. Tech diagnosed. Found blown defrost bimetal,power runs from bimetal to fan,blown bimetal will not send power to fan. Installed new bimetal. If problem continues will need to order manuf bimetal (R0161088); used 1 W10165425 (BIMETAL) from stock"
Near Austin, TX 78751
Derek S.
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM00 "Arrived on site to repair unit for mold on the ice door and ice guide, I replaced the ice door assembly and the ice guide, verified operations, no water leak present at the time of service Door ice Ice guide"
Near Austin, TX 78751
Derek S.
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM00 "Arrived on site to repair unit for mold on the ice door and ice guide, I replaced the ice door assembly and the ice guide, verified operations, no water leak present at the time of service Door ice Ice guide"
Near Temple, TX 76502
Arthur B.
Job Details: 10/14/2018
DISHWASHER GE GSD3230F00WW Arrived onsite for customer complaint of dishwasher not filling. Tested unit and found water valve faulty. Removed and replaced water valve. Reassembled. Tested unit. Found timer will not send power to water valve to open. Unit will also need timer to complete repair. R/S for 10/18. All water connections were dry at time of service.; ordrng 1 WD21X10079 (timer)
Near Austin, TX 78704
Derek S.
Job Details: 10/14/2018
DISHWASHER WHIRLPOOL KDTE334GPS0 "Arrived on site to repair unit for not draining, drain pump checked good, drained water into my bucket, found the disposal still had the drain plug intact, could not remove plug due to it is facing the wall and will have to be removed, also found the disposal is leaking from gap in between sink and disposal, will need a plumber to knock out plug and correct disposal leak, informed mr Acker of water leak."
Near Austin, TX 78704
Derek S.
Job Details: 10/14/2018
DISHWASHER WHIRLPOOL KDTE334GPS0 "Arrived on site to repair unit for not draining, drain pump checked good, drained water into my bucket, found the disposal still had the drain plug intact, could not remove plug due to it is facing the wall and will have to be removed, also found the disposal is leaking from gap in between sink and disposal, will need a plumber to knock out plug and correct disposal leak, informed mr Acker of water leak."
Near Austin, TX 78704
Derek S.
Job Details: 10/14/2018
WASHER WHIRLPOOL WTW7000DW2 "Arrived on site to check unit for not starting a cycle, I ran service test and unit had zero error code, I checked hot and cold water valve in service test and the water was coming in, also started a normal cycle and unit started, the hum and the begging of the cycle is normal it is the motor getting ready to sense not the water valve, unit is working as designed, no water leak present at the time of service, unit serial did not match what was on my so, notifed Melissa and updated in service mobile, also informed Eric unit is working as designed and that the wrong model and serial was given to us"
Near Austin, TX 78704
Derek S.
Job Details: 10/14/2018
WASHER WHIRLPOOL WTW7000DW2 "Arrived on site to check unit for not starting a cycle, I ran service test and unit had zero error code, I checked hot and cold water valve in service test and the water was coming in, also started a normal cycle and unit started, the hum and the begging of the cycle is normal it is the motor getting ready to sense not the water valve, unit is working as designed, no water leak present at the time of service, unit serial did not match what was on my so, notifed Melissa and updated in service mobile, also informed Eric unit is working as designed and that the wrong model and serial was given to us"
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/14/2018
MICROWAVE WHIRLPOOL GT4185SKQ1 Arrived on site for noisy operation and no heat. Tested unit to find the magnetron is failed. This unit is 16 years old. The customer will look at new products to see which is best for her to repair or replace.
Near Austin, TX 78738
Luis
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL GI0FSAXVY011 "Arrived on site for water leaking. Found water leaking from icemaker housing. Diagnosed unit will need icemaker,installed new icemaker powered unit on icemaker ran through a harvest water filled icemaker no leaks. Icemaker."
Near Dripping Springs, TX 78620
Luis
Job Details: 10/14/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for fresh food not cooling temp,reading in fresh food 45° removed evaporator cover ran test 4, test 4 passed good frost pattern. Called tech support due to issue of not cooling in fresh food. Per tech support unit will need thermistor assembly and possibly ui. Installed Evap motor that includes thermistor if problem continues unit will need UI (W10894103); used 1 W11087438 (MOTOR EVAP) from stock"
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/14/2018
REFRIGERATOR MAYTAG MFX2876DRM00 Arrived on site r no cool condition in freezer section. Freezer section is -3 and fresh food is 37 degrees. Customer had had dry ice in freezer but took it out about an hour before I arrived. All fans were running properly. Compressor was on low speed and nice and warm. Both evaporator were clean. Customer will observe conditions without dry ice. All water connections were dry.
Near Liberty Hill, TX 78642
James
Job Details: 10/14/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and silicone cabinet to liner and freezer compartment. Install both brackets ice bin door and silicone drain tube to chassis. Tested unit for proper operation unit working properly. Job complete
Near Manor, TX 78653
Wesley
Job Details: 10/14/2018
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site and found excessive amounts of dish washer liquid being used. Resulting in suds leaking. Advised on proper use. All else checks good. Unit operating as designed.
Near Austin, TX 78732
Cliff
Job Details: 10/14/2018
WASHER WHIRLPOOL WFW9550WW00 "Arrived on site to diagnose a washing machine is giving error codes. Tested unit and found F 21 error on control and the unit not draining properly. Homeowner did not wish to have unit repaired at this time, and will call back if they wish to have the unit serviced. No leaks were found at time of service."
Near Austin, TX 78739
Brandon
Job Details: 10/14/2018
DRYER MAYTAG MED3500FW1 "Arrived on site for customer complaint of noise issues, I replaced idler and noise was still evident. Found noise coming from blower wheel. I am ordering blower wheel and motor. ; ordrng 1 W11086656 (motor-drve) and 1 WPW10211915 (wheel)"
Near Austin, TX 78737
Luis
Job Details: 10/14/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no ice and and ice dispenser not working found auger motor seized due to water leaking from ice bucket ran diagnostics weak air flow from fan diagnosed unit will need motor,ice box fan and main control. Replaced all three reassembled unit ran diagnostics all test passed icemaker ran through a cycle tested ice dispenser motor working ; used 1 W10822606 (MOTOR) from stock"
Near Austin, TX 78704
Derek S.
Job Details: 10/14/2018
WASHER WHIRLPOOL NTW4516FW2 "Arrived on site to repair unit for banging noise, I found the damper came out of place, corrected damper and tested unit getting three towels soaking wet and running a spin cycle with no issues, gave tips for proper loading and best performance, unit is working as designed no water leak present at the time of service."
Near Austin, TX 78704
Derek S.
Job Details: 10/14/2018
WASHER WHIRLPOOL NTW4516FW2 "Arrived on site to repair unit for banging noise, I found the damper came out of place, corrected damper and tested unit getting three towels soaking wet and running a spin cycle with no issues, gave tips for proper loading and best performance, unit is working as designed no water leak present at the time of service."
Near Austin, TX 78746
Kevin
Job Details: 10/14/2018
REFRIGERATOR KITCHENAID KBFC42FTS07 Arrived on site and inspected refrigerator and found no standing water underneath. Only water found what is in the black trim directly in front of the water housing. Recommended replacing water housingand quoted customer . No other leaking found on refrigerator.; ordrng 1 WPW10121140 (housing)
Near Manor, TX 78653
Wesley
Job Details: 10/14/2018
MICROWAVE GE JEI860WH Arrived on site and found unit heating properly. Heard report of unit intermittently not heating but counting down. Ordering switches and interlock. Ordering research. Office to reschedule. ; ordrng 1 SWITCHANDINTERLOCKASSEMBLY (RESEARCH)
Near Seguin, TX 78155
Diego G.
Job Details: 10/13/2018
DRYER GE DCVH480EK0WW Arrived on site. Check for no operation issues. Found unit only runs for five minutes and kicks off with no display. Takes a couple minutes in order for display to work again. Verified connections all checked OK. Called GE and they the motor and main control need to be replaced at the same time. Will send diagnosis to American home Shield. Job complete