We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Hutto, Texas 78634
Tommy
Job Details:
11/30/2021
Arrived onsite for dishwasher dispenser being broken. Upon arrival found unit was within year warranty. Replaced unit dispenser and tested and unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHW00
Near Austin, Texas 78759
Luis
Job Details:
11/30/2021
"Arrived on site for door issues. Found left side of freezer door not sealing,removed door found slide not fully retracting to closed position,removed drawers found liner screw prevent slide from closing. Reinstalled screw full from slide to liner on both sides reinstalled drawers and door,checked door operation good freezer door sealing as designed.
We serviced a
WHIRLPOOL WASHER
Model LTE5243DQ0
Near Copperas Cove, Texas 76522
Tali W
Job Details:
11/30/2021
"Onsite for washer/dryer stackable unit leaking. Started cycle and heard grinding noises coming from gearcase. Found drain pump leaking, siphon break corroded and leaking, pressure hose dry rotted and cracked, multiple hoses dry/cracked, able to stop basket turning by hand, suspension rods worn out, unable to remove spanner nut due to it being fused, and slight crack in outer tub. Unit requires major rebuild with multiple components needed (all parts ordered and drain pump). AUTHO. 2 TECHS. ; ordrng 1 WP356363 (Siphon) and 1 WP356471 (Cap) and 1 WP285655 (Top siphon clamp) and 1 WP616099 (Clamp bottom) and 1 280120 (Hose tub to pump) and 2 WP371502 (Clamps)s and 1 WP696710 (Drain hose) and 1 WP285655 (Clamp) and 1 WP285655 (Clamp) and 1 W11213338 (Hose connector) and 1 WP596669 (Clamp) and 1 WP285655 (Clamp) and 1 WP692699 (Hose siphon) and 1 W10820043 (Basket drive) and 1 3360629 (Gearcase) and 1 285320 (Siphons break kit) and 1 W10207783 (Suspension) and 1 W10863713 (Support) and 1 285203 (Bearing kit) and 1 W10834213 (Pressure hose) and 1 63782 (Tub discontinued) and 1 WP389140 (Basket drive block) and 1 W10814296 (Center post gasket) and 1 WP63840 (Agitator filter) and 1 WP3349098 (Agitator) and 1 WP21366 (Spanner) and 1 3351985 (Basket) and 1 2TECHS2HOURS (2 TECHS 2 HOURS) and 1 AUTHO (AUTHO)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Temple, Texas 76502
Tyler
Job Details:
11/30/2021
Arrived on site for refrigerator needing previously diagnosed inverter as well as 3ay silonoid. Upon arrival I contacted trade care team regarding diagnostics from previous trip. Replaced both needed parts and informed customer to reach out if any new issues arise. Call complete
We serviced a
JENN-AIR OVEN
Model JJW2830WB02
Near Belton, Texas 76513
Tyler
Job Details:
11/30/2021
Arrived on site for wall oven giving f8e0 & F8e1 errors. Upon arrival reconfirmed issue. Found after further tests that unit had a failing ACU (not able to sense motor speed) plus both blower motors ohms reading were completely out of spec range. Customer approved then I reassembled unit with all 3 parts. Tested unit at 350 temp and found it fully functioning as designed call complete
We serviced a
GE DISHWASHER
Model GDT545PSJ2SS
Near Waco, Texas 76705
Jonathan M
Job Details:
11/30/2021
Arrived on site for a dishwasher thats not completing cycles and is going dead. Inspected unit and work area. The customer advised that the unit is shutting off within 5 to 10 minutes into the cycle and is going into a dead state. He advised that he can flip the breaker and itll turn back on. He advised that it has run a few fall cycles but more often than not it seems to shut down. Ran unit through diagnostics and tested the unit several times and could not get it to shut down by testing any of the loads. Checked underneath the unit and did not find any leaks present. Removed the dishwasher from the cabinet and found two drips coming from the heater. Replaced the heater and tested the unit. The unit ran as designed for 15 minutes with no leaks present and did not shut off. Advise customer to run the unit and call back if he has any further issues. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Temple, Texas 76502
Tyler
Job Details:
11/30/2021
Arrived on site for refrigerator needing previously diagnosed ui and hv controls. Upon arrival reconfirmed prior complaint and installed needed parts. Reassembled and tested unit. Found it functioning as designed. Call complete
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Waco, Texas 76710
Jonathan M
Job Details:
11/30/2021
Arrived on site for an ice machine that is making thin ice. Inspected unit and work area. Ran unit through diagnostics and found very little water flow coming from the fill tube. Removed the filter and still had the same issue. Replaced the inlet water valve and tested the unit. The unit began to fill and operate as designed. Call complete.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW03
Near Killeen, Texas 76542
Tali W
Job Details:
11/30/2021
"On site for freezer having red light blinking. Confirmed complaint. Found right red light blinking with no alert tone. Once reset, the light automatically turns back on again even when the temperature of unit is below 19 degrees. Customer had door open when explaining problem to me. Then, I checked temperature. Unit was at 8 degrees. Unit requires new control.
We serviced a
WHIRLPOOL WASHER
Model WFW9351YL00
Near Killeen, Texas 76542
Tali W
Job Details:
11/30/2021
On site for washer leaking from hole in bellow. Confirmed complaint. Replaced bellow. Ran diagnostics cycle. Unit functioning as designed. Call complete.
We serviced a
GE RANGE
Model JP3530DJ1DB
Near Killeen, Texas 76542
Tali W
Job Details:
11/30/2021
On site for range front right burner not turning on. Confirmed complaint. Found harness attached to front right large burner burnt and disconnected from terminal connector. Returning with harness and switch for repair. Office to reschedule. ; ordrng 1 WB18X32554 (HARNESS WIRE MAINTOP RT) and 2 WB24X22341 (Switch)s and 1 WB24X22340 (Switch #22) and 1 WB18X32543 (Infinite harness) and 1 WB18X32541 (INF harness RT) and 1 WB18X24095 (Main top harness LT) and 1 WB18X24091 (INF harness LT) and 1 WB18X32554 (Main top harness RT)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Belton, Texas 76513
Tyler
Job Details:
11/30/2021
"Arrived on site for refrigerator not cooling, making p/dispensing ice or water. Upon arrival confirmed complaint. After further inspection found unit had proper polarized/stable connection. Found ui display functioning. Ice maker fan working. Both compartments at room temp. No lights on. Isolated problem to bad evap thermistor failing and out of spec. Caused dcv load failures on ui and hv controls.; ordrng 1 W11087438 (Evap rc fan asm) and 1 WPW10675033 (Hv control) and 1 Cnote (Office only reschedule if customer accepts quote and repairs quote in sd)"
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Killeen, Texas 76542
Tali W
Job Details:
11/30/2021
On site for dryer not heating. Found heating element open. Replaced heating element and tested. Unit now functioning as designed. Call complete.
We serviced a
AMANA DRYER
Model NED5800HW1
Near Belton, Texas 76513
Tyler
Job Details:
11/30/2021
Arrived on site for dryer not turning on. Upon arrival found stable 240 power supply to terminal and ACU. Replaced found Ui failing to turn on. Replaced ACU & ui (new harness was included in ui). Found unit had full functionality restored. Ran normal operation and ui diagnostics tests found no failures. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Gatesville, Texas 76528
Jonathan M
Job Details:
11/30/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Spoke to PR and was advised to use piercing pliers and gauges to see equalize pressure. Found equalize pressure at 55 psi. Was advised to replace the dryer, compressor, and access valve. Replaced all three and tested unit. Found a leak at the dryer. Went through another dryer and was finally able to get the unit under a vacuum. Ran the unit and found pressures were good. Checked the evaporator and found the evaporator coils frosting over. Found pressure stabilized at zero psi and 155 psi. Advise the customer to give the unit 48 hours to cool and to call back and they have any further issues. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Liberty Hill, Texas 78642
Cliff
Job Details:
11/30/2021
Arrived on site to replace previously ordered parts for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Leander, Texas 78641
David S
Job Details:
11/30/2021
"Arrived on site for water reservoir freezing and dispenser not working. I inspected the unit and work area. I found the set temp at 38 and fridge temperature at 38, I found the rc evaporator thermistor reading 11.2kohms and the rc ther reading 7.2 kohms, both within range. I called techline and spoke to Austin, I advised him of my findings and previous repairs completed.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, Texas 78704
Jacob
Job Details:
11/30/2021
Arrived onsite with RJ. Tested the unit and panel was not responding. Pulled the unit out and replaced the UI console. Tested the unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXSS8
Near Georgetown, Texas 78633
Lou
Job Details:
11/30/2021
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I placed the unit in diagnostics showing error code F10E1-dispenser electrical issue. Cleared the code and continued with testing. The unit was operating as designed and towards the end of testing, water and suds began to come out from the left side hinge area. I opened the door and found the unit engulfed in suds (photo). I stopped testing and engaged the drain pump to remove the suds. I found the rinse aid almost empty. I removed and replaced the dispenser and retested and unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED6120HC1
Near New Braunfels, Texas 78130
Noah D
Job Details:
11/30/2021
"Arrived on site to inspect unit for a butane smell. Upon inspection found the unit making a weird smell due to surrounding lint burning off in element, removed lint and found no issues with element. Spoke with safety and they concluded the lint must be removed and the units being covered during construction. Sr # 7732302820. Complete"
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS2
Near Austin, Texas 78745
Kevin
Job Details:
11/30/2021
"Arrived on site and replaced temperature sensor diagnosed on previous visit range is now operating normally, job complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near New Braunfels, Texas 78130
Noah D
Job Details:
11/30/2021
"Arrived on site to inspect unit for not cooling, upon inspection found the unit was on but the compressor would not kick, tested with new start device and cap. Compressor didnt start until fan was bypassed, ordering fan motor. Office to reschedule; ordrng 1 W10239053 (Fan)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS
Near Seguin, Texas 78155
Noah D
Job Details:
11/30/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the unit not starting or having any light inside cab, checked exterior drain pump and found it shorted. Replaced exterior pump and unit started right up. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Austin, Texas 78756
Luis
Job Details:
11/30/2021
"Arrived on site for no ice. Removed icemaker housing found only 3 cubes in mold frozen,ran diagnostics icemaker passed harvest dumped the 3 cubes,ran fill test weak water flow entering icemaker,removed connection at hinge no obstruction in fill tube diagnosed a defective valve. Replaced water valve,ran diagnostics,water filled icemaker correctly"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, Texas 78738
Leonardo
Job Details:
11/30/2021
Arrived on site to test unit for unit not cooking food correctly. Test unit and found bake and broiler elements working correctly. Found board and sensor not reading temp correctly. Will order new sensor and will need to replace sensor and control board office to reschedule ; ordrng 1 W10859573 (Sensor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PF0
Near Austin, Texas 78728
David Z
Job Details:
11/30/2021
"Arrived on site to diagnose refrigerator that was over cooling in the RC. Spoke with landlord and tenant and was informed another company had already come out and replaced both the control and RC thermistor. Company had said damper was working fine with no issues. I checked the temp in the refrigerator compartment and found its at 22. I checked the vent and found cold air coming through. I removed the damper cover and found the damper was in the open position. Put unit in diagnostic and tested damper. Could hear damper clacking loudly and door was not moving and it was stuck in the open position. This indicates a failed damper that is not working. I replaced with a new damper and retested with the same diagnostic test (22). Found the new damper is silent and is opening and closing on demand. Unit is now working as designed.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Bastrop, Texas 78602
Matthew
Job Details:
11/29/2021
Arrived onsite for unit taking too long to wash. Found error code F0E2 over suds. Checked fill valve by running both hot and cold water. Unit fills correctly. Ran unit on auto test and unit tested correctly. Found customer ran deep cycles with extra rinses along with too much detergent. Instructed the customer to not overfill the unit with detergent. Cycle selection and over detergent will lead to longer wash times. Cleared codes and calibrated unit. Unit is functioning as designed. No leaks present at this time. Job complete.
We serviced a
KITCHENAID VENTHOOD
Model KXW9736YSS0
Near Leander, Texas 78641
Wesley
Job Details:
11/29/2021
Arrived onsite and restored function of unit by installing the new vent fan motor assembly. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
KITCHENAID VENTHOOD
Model KXW9736YSS0
Near Leander, Texas 78641
Kimo
Job Details:
11/29/2021
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Round Rock, Texas 78665
Jimmy J.
Job Details:
11/29/2021
Arrived on site for WATER IS NOT COMING IN--WONT START A FULL CYCLE--IT MAYBE NOT BE DRAINING EITHER? Placed in diagnostics and no error codes came on. Ran diagnostics cycle and could hear diverter struggling and motor making noises that werent normal. Removed sump and motor and installed new sump and motor. Ran diagnostics again and dishwasher is running as designed.No leaks detected. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near New Braunfels, Texas 78132
Noah D
Job Details:
11/29/2021
"Arrived on site to inspect unit for not draining normally and leaking into fridge, upon inspection found the drain pan with a smaller outlet hole then normal, replaced drain pan with new sized drain pan and reattached all parts. All functions worked. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, Texas 78753
Scott
Job Details:
11/29/2021
Arrived on site for water not shutting off to icemaker . Found valve sticking open . Ordering IM kit with valve . Recommend swapping out ice maker at same time . Water is shut off at this time . Call to set return .; ordrng 1 1129313 (Ice maker kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Austin, Texas 78753
Scott
Job Details:
11/29/2021
"Arrived on site for no cool fridge . Replaced start device and cap. Still clicking and compressor not running . Getting amps around 8a when trying to start . Ordering , compressor,evap, ui drier , service port . Weigh for 3 hrs . Also found door switch in fresh food is missing . No water leaks detected at time of service. Call to set return ; ordrng 1 Uvdrier and 1 Service port and 1 Weigh 3 hrs and 1 W10575980 (Compressor) and 1 W10570565 (Evap) and 1 W11428639 (Door switch)"
We serviced a
WHIRLPOOL WASHER
Model WFW9290FC0
Near Austin, Texas 78735
Kevin
Job Details:
11/29/2021
"Arrived on site and found customer is experiencing leaking during the clean washer cycle. Water is flashing out of vent on the left rear of the washer during the cycle, took one picture. Recommend it that clean cycle not be used to prevent this, the same results can be achieved by running a heavy duty cycle with the cleaning product, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Georgetown, Texas 78626
Jonathan S
Job Details:
11/29/2021
Arrived on site for refrigerator leaking water. Ms. Douglas was unaware of work order and will contact us with their work order# when found. Informed customer if unit is in RV it will most likely need to be uninstalled for service. Left information for customer to contact us. ; ordrng 1 Unavailableforservice (See service performed notes)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lakeway, Texas 78734
Brandon
Job Details:
11/29/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from hole in drain hose, I replaced drain hose, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Liberty Hill, Texas 78642
Kimo
Job Details:
11/29/2021
"Arrived onsite for range with F1E0 Internal board failure on display. I tested unit by preheating the oven at 350 and found that the unit would stop heating and show f1e0 even after power cycling the unit.
We serviced a
KITCHENAID MICROWAVE
Model KCMS2255BSS1
Near Austin, Texas 78733
James
Job Details:
11/29/2021
found when microwave opened the interior light comes on and turn table turns. also found lights missing on display. unit has failed switches and control.
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near Robinson, Texas 76706
Jonathan M
Job Details:
11/29/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. Spoke to SW and was able to locate the correct part number.; ordrng 1 Wp8299779 (Timer)
We serviced a
GE OVEN
Model JTP28B0F7BB
Near Killeen, Texas 76549
Tali W
Job Details:
11/29/2021
"On site for oven not cooking properly. Set to 350. At preheat sound, unit temp was 320. High 368, low 340, average 350 degrees after initial preheat. Found both light bulbs burnt out. Ordering control, temperature sensor, and bulbs. Office to reschedule. ; ordrng 1 WB23T10015 (Temp sensor) and 2 40A15 (Bulb)s"
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV1645TB
Near Killeen, Texas 76542
Al
Job Details:
11/29/2021
Arrived on site and inspected microwave apparently causing the customers breaker to cut off. Ran a bowl of water on the 2 minute water cup test and unit heated. I did this twice approximately 5 minutes apart and unit heated. I did notice the door was off and had to lift it up to close it and the switches or latch assembly was possibly contributing to the malfunction. Ordering the latch kit with choke, fuse 20 amp and door. No parts on hand ; ordrng 1 WPM0805101 (FUSE 20 A) and 1 5304523456 (LATCH W/ CHOKE KIT) and 1 5304509593 (DOOR ASEMBLY)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMC50522AS1
Near Lago Vista, Texas 78645
James
Job Details:
11/29/2021
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776DEM02
Near Seguin, Texas 78155
Noah D
Job Details:
11/29/2021
"Arrived on site to inspect unit for not cooling normally due to defrost error, upon inspection found the Evap covered in ice causing issues, instructed customer to defrost Office to reschedule ; ordrng 1 W10843055 (CONTROL)"
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Horseshoe Bay, Texas 78657
Cliff
Job Details:
11/29/2021
Arrived on site to diagnose a cooktop that has a burner not working. Found rf element failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Austin, Texas 78739
Luis
Job Details:
11/29/2021
Arrived on site for led issues. Diagnosed a defective led,replaced lower left side led module in fresh food section,after replacement all leds working as designed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Round Rock, Texas 78665
Jimmy J.
Job Details:
11/29/2021
Arrived on site for NOTHING COMING ON AT ALL - CHECKED BREAKER. Found thermal fuse had no continuity and had shorted. Removed thermal fuse and installed new thermal fuse. Oven turned on and preheated as designed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Liberty Hill, Texas 78642
Cliff
Job Details:
11/29/2021
Arrived on site to diagnose a dishwasher that is not drying properly. Found no rinse agent in the dispenser and advised customer on necessity of use. Also advised on best cycles and options for best performance. No leaks were found at time of service and no further repairs needed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS2
Near Austin, Texas 78739
Leonardo
Job Details:
11/29/2021
Arrived on site to test unit for unit leaking. Found unit leaking from diverted motor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Austin, Texas 78723
Robert
Job Details:
11/29/2021
Arrived on call for complaint of no ice. Ran diagnostics got code E1 for temperature in ice compartment. Ran test for evaporator fan and no fan motor. Will need fan motor to complete. ; ordrng 1 W11224591 (Fan motor)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hutto, Texas 78634
Jimmy J.
Job Details:
11/29/2021
Arrived on site for gas range handle above the handle of the oven a piece is becoming detached. Found upper trim had a small amount of play. Removed upper trim and found one of the screws inside the door panel was not tightened down all the way. Tightened this screw down but didnt make a bid difference in the play. I used sealer to fill in the small gap as best I could to reduce the play. Door is not damaged and a small amount of play is normal due to the minimum of two screws used to mount the upper bracket. Mounted door back onto range and had the customer see the play was a better but still there. Explained the play would not effect the oven from retaining heat and the play is not abnormal. Door is secure and opens and closes as designed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Georgetown, Texas 78633
Lou
Job Details:
11/29/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the user interface failing, I removed and replaced the the UI and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model JMC2427IL02O
Near Austin, Texas 78730
David Z
Job Details:
11/29/2021
"Arrived on site to install console to resolve dead console issue. Replaced console and retested. Verified unit working as designed. Call complete,."
We serviced a
IKEA DISHWASHER
Model IDT870SAGX0
Near Georgetown, Texas 78633
Lou
Job Details:
11/29/2021
"Arrived on site to inspect dishwasher not operating. Upon further inspection, the customer advised that some of the buttons on the control panel arent working. I placed the unit in diagnostics showing error code F5E1. Cleared the code and continued with testing. Unit operated as designed. I found the mode keys are functioning, but the extra selection keys are not. I tested the control panel harness and found it good. I removed and replaced the control panel and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Leander, Texas 78641
Kimo
Job Details:
11/29/2021
"Arrive onsite for dryer not tuning on. Inspected unit and found no power at wall, checked breaker and found that it was tripped. I turned breaker on and tested unit and found that it turned on. I gained access to the back of unit and found that the vet tub was crushed. I then fixed tub and tested unit and found that it is now operating as designed. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED9151YW0
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
11/29/2021
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, Texas 78754
David S
Job Details:
11/29/2021
Arrived on site to install previous diagnose parts. I installed a new pantry drawer and pantry UI. I reassembled the unit and put it through a defrost cycle. I advised the customer to defrost the unit for 24 to 48 hours in order for the ice on the evaporator to melt so the unit will start working as designed. . Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Manor, Texas 78653
Scott
Job Details:
11/29/2021
Arrived on site for control panel out .
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Marble Falls, Texas 78654
Cliff
Job Details:
11/29/2021
Arrived on site to replace previously ordered parts for microwave. Replaced control and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JB0
Near Seguin, Texas 78155
Noah D
Job Details:
11/29/2021
"Arrived on site to inspect unit for not heating due to issues with control, replaced control and tested unit. All heat worked. Complete"
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Marion, Texas 78124
Noah D
Job Details:
11/29/2021
"Arrived on site to inspect unit for not unlocking due to a bad part. Upon inspection found the units control shorted causing issue and the latch cracked, replaced both and tested. All functions returned. Complete"
We serviced a
GE WASHER
Model GTWN4950L0WS
Near Austin, Texas 78729
David S
Job Details:
11/29/2021
Arrived on site for washer not spinning. I inspected the unit and work. I found the driver shaft and pulley teeth ground down causing the pulley to wobble and the belt to slip off.; ordrng 1 WH01X10302 (Belt) and 1 WH07X10019 (Pulley) and 1 WH38X10017 (Drive shaft)
We serviced a
KITCHENAID OVEN
Model KODE500ESS00
Near Round Rock, Texas 78681
Tommy
Job Details:
11/29/2021
Arrived onsite for upper oven not heating correctly. Upon arrival found unit bake heating slowly and topping out around 150. Found it to loose out continuity and be damaged. ; ordrng 1 W11545804 (Bake element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, Texas 78747
Luis
Job Details:
11/29/2021
"Arrived on site. Replaced harness assembly,cover and updated drain kit,per service pointer secured evaporator to liner wall,secured thermistor to correct location on suction line using foil tape and a zip tie,secured cover with both screws and changed defrost setting to basic. autho from service pointer S16360"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EBS00
Near Georgetown, Texas 78628
Jonathan S
Job Details:
11/29/2021
"Arrived on site for refrigerator not making ice or dispensing water. Inspected unit and work area. Found water filter not inserted in housing all the way. Removed water filter and reinstalled filter. Tested water operation and found dispensing. Found customer on home filtration system. Recommend to install bypass on filter head and not use filter. Unit tested good, no water leaks detected during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS01
Near Georgetown, Texas 78626
Tommy
Job Details:
11/29/2021
Arrived onsite for refrigerator po on screen. Upon arrival found power outage po on screen cleared and tested unit later had it pop up again pulled unit to inspect back and found linear damaged between harness and main control causing power to cut out
We serviced a
MAYTAG DISHWASHER
Model WDT970SAHZ0
Near Liberty Hill, Texas 78642
Cliff
Job Details:
11/29/2021
Arrived on site to diagnose a dishwasher that is not sealing properly. Found door gasket not fully installed in upper left corner. Reinstalled gasket and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Pflugerville, Texas 78660
David S
Job Details:
11/29/2021
"Arrived on site for oven getting to hot. I inspected the unit and work area. The customer stated the outside of the oven gets hot to the touch. I followed service pointer W10917778. I inspected the oven and broiler door I found both closing and seated properly. I did a temp test and found the oven averaging 347, when set to 350 degrees. I am ordering the insulation kit according to the service pointer. ; ordrng 1 W11025151 (Insulation kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Austin, Texas 78724
Robert
Job Details:
11/29/2021
Arrived on call for complaint of icemaker not working and leak inside of freezer. Found the tube that supply the icemaker with water not connected.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC1
Near Manor, Texas 78653
Scott
Job Details:
11/29/2021
"Arrived on site for wet cloths at end of cycle . Tried to get unit into diagnostics. Unit will run but kicks out of diagnostics every time . Checked loads , same results Call to set return no water leaks detected at time of service. ; ordrng 1 W11352122 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Georgetown, Texas 78626
Tommy
Job Details:
11/29/2021
Arrived onsite for oven making bang during cooking. Upon arrival found bottom making loud noise durning bake. Replaced and tested. Found unit now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXY02
Near Georgetown, Texas 78628
Jonathan S
Job Details:
11/29/2021
"Arrived on site for refrigerator leaking water at filter housing. Customer informed me water was off to unit. Inspected unit and work area. Gained access to filter housing and found water line with 90? elbows cracked (see SD-pic). Identified water that goes to inlet valve. ; ordrng 1 WPW10279884 (Water line/ most likely this one) and 1 WPW10279882 (Water line)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Lakeway, Texas 78734
Luis
Job Details:
11/29/2021
"Arrived on site for no ice. Ran diagnostics found during compressor cool odd noise from compressor,evaporator plate getting cold but not freezing,also found a crack on water pan causing water to slowly leak. Unit will need the system replaced again and will need a new water pan. ; ordrng 1 WPW10218037 (Evaporator) and 1 W10837384 (Water pan) and 1 WPW10605286 (Compressor) and 1 w10843121 (Drier) and 1 W11506635 (Access valve) and 1 3hrs"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Georgetown, Texas 78628
Tommy
Job Details:
11/29/2021
"Arrived onsite for previously diagnosed parts. Upon arrival replaced heater and tested, found unit is now operating as designed tested for leaks and found none. Job Completed."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Dripping Springs, Texas 78620
Lou
Job Details:
11/29/2021
"Arrived on site to inspect dryer tripping the breaker. Upon further inspection, I tested the unit on timed dry and pressed start and the unit began to operate as designed. Customer/builder said the breaker had been replaced twice. I inspected the breaker and found a standard breaker, which before it was a GFCI breaker. I disassembled the unit and tested all components and all are operating as designed. I contacted techline and spoke to Austin and advised of the complaint and my findings. Austin advised that the unit is operating as designed based off my testing/findings and provided SR#7732344803. Customer advised that she and the electrician could not get the unit to start and they tried several times. Based off this information, I removed and replaced the start button and door switch and retested and unit continues to operate as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Lakeway, Texas 78734
Brandon
Job Details:
11/29/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from clog in the house drain. Instructed customer to have a plumber look at that."
We serviced a
GE DRYER
Model GTDP400EM1WS
Near Austin, Texas 78753
Scott
Job Details:
11/29/2021
Arrived on site to replace backsplash . Found wrong part was ordered . Ordering correct part . Call to set return ; ordrng 1 WE19M1683 (Back splash) and 1 Autho
We serviced a
GE REFRIGERATOR
Model DSE26JSECCSS
Near Austin, Texas 78737
Luis
Job Details:
11/29/2021
"Arrived on site. Replaced icemaker,bin and solenoid tested ice dispenser good,icemaker ran through a cycle and filled with water"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB01
Near Pflugerville, Texas 78660
David S
Job Details:
11/29/2021
Arrived on site to install previous diagnose part. I gained access to the icemaker water line and replaced it with new. I tested the ice maker harvest and dispenser. I found no leaks at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Kyle, Texas 78640
Robert
Job Details:
11/29/2021
Arrived on call for complaint of broken striker. Found the lid not closing properly causing the striker to break. Replaced striker and ordered both hinges. ; ordrng 1 W11551376 (Hinge) and 1 W11551369 (Hinge)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Belton, Texas 76513
Tyler
Job Details:
11/29/2021
Arrived on site for refrigerator needing previously diagnosed ice dispenser paddle and ice door asm. Upon arrival installed needed parts. Ran multiple tests after reassembling unit and found it functioning as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Georgetown, Texas 78633
Lou
Job Details:
11/29/2021
"Arrived on site to inspect wall oven/microwave combo MW light not working. Upon further inspection, I opened the microwave door and found the interior light does not come on. Pulled the unit out and placed in diagnostics. Checked error codes and found F6E4. Cleared the code and tested components. All components are functioning at this time. Cycled power and moved the microwave bulb and found the element broken.I replaced the bulb and retested and it is operating as designed. Assisted customer in connecting their unit to WiFi and provided the Whirlpool WiFi Connect Team number for further assistance. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AS
Near Austin, Texas 78741
Robert
Job Details:
11/29/2021
"Arrived on call for complaint of not heating. Found the magnatron, capacitor and diode damaged and shorted.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near New Braunfels, Texas 78130
Noah D
Job Details:
11/29/2021
"Arrived on site to inspect unit for leaking water into freezer. Upon inspection found the unit was draining normally now that it was cleared, the Evap was defrosting normally, the icemaker was still not turning, the tray was cleared, voltage was being sent to icemaker. Ordering icemaker for bad motor. Office to reschedule ; ordrng 1 W10632400 (Icemaker)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Round Rock, Texas 78681
David S
Job Details:
11/29/2021
Arrived on site for cooktop being loud. I inspected the unit and work area. I inspected the orfices and found the wrong ones in the center burner. I am ordering the orfice kit. I found the other 4 burner heads damaged as well. I am ordering the orfice kit. Reschedule for Friday 12/3/21.; ordrng 1 W11205318 (Orfice kite) and 3 W10791076 (Lf lr rf orfice)s and 1 W10791082 (Rr orfice) and 1 W11209817 (Center main orfice)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Austin, Texas 78727
David Z
Job Details:
11/29/2021
"Arrived on site to follow up on washer with issues closing front load washer door. On arrival customer let me know that his concern was that the door was difficult to close, and had some resistance to it. I opened and closed the door several times and found no abnormal resistance. Let customer know that the door is going to take a tiny bit of force to close, due to having to seal on the door bellow. Unit working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Georgetown, Texas 78626
Tommy
Job Details:
11/29/2021
Arrived onsite for dishwasher not washing. Upon arrival found wash motor burned out. Replaced and tested found unit to now be operating as designed no signs of leaks during service. Job Completed.
We serviced a
WHIRLPOOL RANGE
Model AER630MFS2
Near Round Rock, Texas 78664
Wesley
Job Details:
11/29/2021
"Arrived onsite and tested range for heating issue and found all burners operating equally and as designed, however was advised that customer unable to fry or boil easily as the heat output is not sufficient. Advised customer on findings that the range is operating as designed. Also advised that the heat output is not ideal for frying or boiling when compared to other heating designs.
We serviced a
MAYTAG DRYER
Model MDE2600AYW
Near Georgetown, Texas 78633
Lou
Job Details:
11/29/2021
"Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and immediately it began to make a loud moaning noise. Disassembled the unit and found the back rollers had a large amount of debris on the axles that they are almost seized. Also found the tension pulley roller beginning to not spin and the drive belt is fraying. I am ordering the rollers (2), tension pulley roller, drive belt and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service No lint observed during service.; ordrng 2 12001541 (Rollers)s and 1 WP33002535 (Drive belt) and 1 WP6-3700340 (Idler roller)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ03
Near Austin, Texas 78746
Kevin
Job Details:
11/29/2021
"Arrived on site and inspected refrigerator and found it is not dispensing water. Found no water filter is installed. Delivery team from retailer did not leave water filter behind. Used bypass to confirm it will be working when filter is installed, job complete"
We serviced a
WHIRLPOOL RANGE
Model RS369LXPD
Near Kyle, Texas 78640
Kevin
Job Details:
11/29/2021
"Arrived on site and inspected range and found cooktop burners have failed, all burners, infinite switches and harness would be needed to attempt repair.; ordrng 2 WP660532 (Element)s and 2 WPW10259865 (Element)s and 2 WP3149400 (Infinite switches)s and 2 WP3148952 (Infinite switch)s and 1 W11396691 (Cooktop harness)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Lakeway, Texas 78734
Luis
Job Details:
11/29/2021
"Arrived on site for cooling complaint. Found loose wire connection at hinge,adjusted harness tested unit unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Austin, Texas 78738
Luis
Job Details:
11/29/2021
"Arrived on site for noise complaint. Diagnosed condenser coils vibrating against cabinet,adjusted condenser coil housing noise no longer present"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Austin, Texas 78728
Wesley
Job Details:
11/29/2021
Arrived onsite and found unit dispenser spout leaking a cup of water/24hrs. Advised customer that valve would be needed to repair. Advised customer. ; ordrng 1 W11482383 (Valve)
We serviced a
WHIRLPOOL COOKTOP
Model C301
Near West Lake Hills, Texas 78746
Kevin
Job Details:
11/29/2021
"Arrived on site and inspected cooktop and found vent motor is running constantly. Disassembled cooktop and replaced switch provided by customer. After replacement vent fan will now turn off.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Pflugerville, Texas 78660
David S
Job Details:
11/29/2021
Arrived on site for washer not powering on. I inspected the unit and work area. I found the unit not responding. I swapped in a new console and power cycled the unit. I allowed the main control to write to the console. I tested the unit and it is working as designed. I found the unit not level. I leveled the unit. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Georgetown, Texas 78626
Jonathan S
Job Details:
11/29/2021
"Arrived on site to install previous diagnosed parts. Measured temperature in FC at 23? and unit was not in cooling mode. Measured current room temperature at 66?. Found unit had came on and shut off after 6 minutes of running. Removed failed thermistor and control, installed new. Found unit cooling when replaced parts. Called Whirlpool tech support and spoke Anthony. He stated room temperature needs to be above 55? and unit is not designed for garage. (Sr# 7732353998). Monitored temperature while on hold and found temperature dropped down to 20? and unit continued to run in cooling mode. All tested good."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Leander, Texas 78641
Wesley
Job Details:
11/29/2021
"Arrived onsite and installed new motor, evap harness and thermistor. Cleared all ice. Unit evaporator had frosted through. All ice is removed. Unit is now operating as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model DU927QWDB1
Near Austin, Texas 78750
David Z
Job Details:
11/29/2021
"Arrived on site to diagnose dishwasher that had no power and was not running. Removed front panel and tested fuse. Found fuse scorched and open.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cedar Creek, Texas 78612
Matthew
Job Details:
11/29/2021
"Arrived on site for unit leaking water at dispenser. Ran diagnostics and found F0E5, F5E2 out of balance, lock failure. Found leveling legs were not secure and unit was unbalanced. Leveled and secured all 4 leveling legs. Tested the unit. Unit operates correctly. No leaks present at this time.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NRTS0
Near Georgetown, Texas 78628
Tommy
Job Details:
11/29/2021
"Arrived onsite for ice maker not filling with water and high pitched noise. Upon arrival found unit valve was receiving power but not sending water and high pitch noise was pump running air with no water,

