Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9401 customer reviews

Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL GS6NBEXRB02 Arrived onsite to install previously diagnosed parts. I installed the ice maker optical sensor and advised the customer to let us know if it still does not make ice. The customer brought to my attention that their ice door motor is not working I tested and found the motor faulty. Will order motor but office will have to get AUTHO and RS with customer. (WP2252130) ice motor ; ordrng 1 WP2252130 (ref auger motor)

Near Emory Fields Cove, Hutto, TX 78634
James C.

James C.

REFRIGERATOR JENN-AIR JS42SEDBDA Arrived on site and tested operation. Found UI unresponsive and unit is off. Tested voltage and found incorrect voltage coming from power supply. Installed new power supply and tested operation. Unit tests good. Job complete

Near Whispering Spring Ln, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Arrived on site to test unit for error code F2E2. Tested unit found corroded UI and corroded jumper wires and corroded control board. Will need to replace control board, jumper wire and UI. Ordering part#W11028004(jumper wire) and part#W11036550(UI). Office to reschedule. Will need autho. ; ordrng 1 W11028004 (UI JUMPER WIRE) and 1 W11036550 (UI)"

Near E 6th St, Austin, TX 78702
Lou S.

Lou S.

REFRIGERATOR GE GFE28HSHESS "Arrived on site to inspect refrigerator freezer no cool. Upon further inspection, I placed the unit in diagnostics showing no error codes. Tested all fan functions and all fans are operating as designed and unit is cooling properly. After testing, the compressor came on and unit began to cool. No mechanical repairs needed at this time. Unit is plugged into a GFCI outlet. No water leaks observed during service, job completed."

Near Austin Blvd, Lago Vista, TX 78645
Tyler  G.

Tyler G.

WASHER WHIRLPOOL RTW4516FW2 "Arrived on site for washer not filling.after running a diagnostics check I found 2 error codes ( f8e1-long/no fill, & f0e2-suds issue) both occurred because the valve had seized up internally and the main control wasn’t sensing correct water pressure when filling. I replaced both the main control and inlet valve then proceed to recalibrate the entire washer. After running final test I found that entire washer is workin as designed with no leaks before during or after repair."

Near Mink Loop, Georgetown, TX 78626
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL KODE500ESS04 Arrived on site for oven that is flashing an F1E1 code. Inspected unit and work area. Customer showed me when he went into a bag that the unit was flashing that area code. Replaced appliance manager and tested unit. Unit is working as designed. Call complete.

Near Woodland W Dr, Waco, TX 76712
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not drying dishes. Inspected unit and work area. Found drain line tied in with reverse osmosis. Performed diagnostics mode, no error code. Measured incoming water temperature at faucet at 120°. Measured amp draw to heating element at 7.5 amps. Checked for hot temperatures at end of test cycle and found heating element heating. Found suds from rinse aid dispensing. Called Whirlpool tech support and spoke with Kathy. Measured water temperature in dishwasher at 114°. Found all operations working as designed. No water leaks detected. (sr# 7728494311)."

Near Napoli Shore Dr, Volente, TX 78641
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL MVWB855DC4 "Arrived on site for washer not able to complete cycle. Inspected unit and work area. Found unit unleveled. leveled unit and inspected gear case. Performed diagnostics mode and checked fault codes. Found fault code F0-E5 off balance load and F0-E3 overload. Performed manual test mode and ran test 51, found all operations passed testing. Ran high spin and heavy agitation test cycle. Ran calibration cycle. All operations tested good, no water leaks detected."

Near Graford St, Leander, TX 78641
Kayman B.

Kayman B.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for washer with small load large water and large load small water. Since the control was replaced on last visit I called techline to document this visit and point me in the right direction. They had me go through the diagnostics routine and all tests passed. I checked to see if the unit was on a dedicated breaker and it was. Techline determined that the unit is working as designed at this time. I also found one of the leveling feet pushed up causing the unit to wobble so I corrected and leveled. I noticed a slight drip coming from the hot water line at the machines connector i attempted to tighten the hose but still had small drip. I advised customer to get a new hot water line to prevent damage. SR#7728492807. Job complete.

Near Brooke St, Hutto, TX 78634
Brandon C.

Brandon C.

ICE MACHINE WHIRLPOOL GI15NDXZS0 "Arrived on site for customer complaint of unit not making ice, found broken grid cutter, thermistors all passed, recirculating pump and water pan pump passed, compressor and fan motor passed.

Near Bee Cave Pkwy, Bee Cave, TX 78738
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KFCS22EVMS2 Arrived onsite for unit needs all 3 gaskets. Looked at unit. Saw both gaskets in refrigerator were torn and tattered. Customer wanted freezer replaced too. Replaced both freezer and 1 refrigerator seal. Original package only came with one seal and new freezer seal not sealing correctly. Ordered 2 seals ; ordrng 1 W10571967 (frz door gasket (gr)) and 1 W10574476 (gasket-dor)

Near Sharon Ln, Austin, TX 78703
Robert J.

Robert J.

DRYER MAYTAG MEDX655DW1 "Arrived on job for complaints of not heating. Found grounded heater. ; ordrng 1 279838 (element,heater)"

Near Twin Lake Loop, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED8500DC4 "Arrived on site for customer complaint of unit making noises, found noise coming from sheet metal squeaking when load was present, I added some dryer pads, unit tested good. Checked blower wheel, motor, roller wheels, belt and idler, all tested good."

Near Emerald Falls Dr, Austin, TX 78738
Jacob S.

Jacob S.

WASHER WHIRLPOOL MHW6630HC0 Arrived onsite for unit not starting. Tested unit. Unit working as designed. Need to order feet for unit. Rescheduled with customer. ; ordrng 4 W10888529 (feet-lvlng)s

Near Nelson St, Austin, TX 78703
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW2827DS01 "Arrived on site to test unit for broken glass door. Tested unit found inner glass broken. Cleaned broken glass replaced glass panel. Tested unit, unit works good. Job complete."

Near Bull Mountain Cove, Austin, TX 78746
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for burner not coming on. Test unit and found broken knob not allowing valve to turn order 2 knobs customer will be ok to just drop outside. Office to reschedule. ; ordrng 2 WPW10339442 (KNOB BLACK)s

Near Austin, TX 78748
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KSRJ25CNST00 "Arrived on site for refrigerator not maintaining freezing temps in freezer. Customer stated that evaporator was replaced last year. Inspected unit and work area. Found condenser majorly clogged (see SD-Pic). Gained access to evaporator and found incomplete frost pattern (see DS-pic). Cleared condenser. Inspected compressor and found hotter than normal, due to clogged condenser. Informed customer to allow 24 hours."

Near Fall Creek Dr, Cedar Park, TX 78613
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site for washer that was leaking water out of the door. Upon further inspection I found that there were no error codes in the diagnostic mode but before I ran diagnostic test I saw that there were obvious water stain trails coming from the tub between the bellow and lower part of door. I went ahead and replace the Bello and re-tested the unit to ensure that there was no leaking. There was no water damage or leaking of any kind before during or after repair. I also instructed the customer to keep a very close eye on the water dispenser at the top left of the unit to ensure that there is no water coming from there when I was on site there was no water stains or evidence that it was leaking. Unit is working as designed call complete

Near Belford St, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48FTS00 "Arrived on site for loud noise and cooling complaint. Ran diagnostics found fan motor not powering on,removed cover found ice blocking fan blade,fan kicked on and loud noise from blade hitting ice. Removed ice blockage,ran diagnostics all test passed,powered unit on compressor powered on frost forming on evaporator."

Near Sparrow Ln, Lakeway, TX 78734
Jacob S.

Jacob S.

WASHER WHIRLPOOL PAVT244AWW Arrived onsite for belt not staying on unit. Found that motor tension was not holding. No issues at this time. Job complete

Near Lockhart Dr, Austin, TX 78704
Kevin B.

Kevin B.

REFRIGERATOR IKEA IX7DDEXDSM01 "Arrived on site and found refrigerator is unplugged The interior is room temperature, after reconnecting to power Compressor is running all interior lights are on user interface is responsive and all fans are running. Took multiple videos and pictures and sent all to MS. There is no visible signs of any fire, smoke, or electrical damage anywhere on refrigerator. There is no smoke staining or evidence on any of the walls of the home or ceiling. Informed customer having refrigerator unplugged corrects multiple kinds of issues including defrost concerns, overheating, and resetting of control boards. Recommended that they allow it to cool for 24 hours, could not find any reason for customers experience, job complete."

Near Skyline Dr, West Lake Hills, TX 78746
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived to inspect newly French door refrigerator not producing ice.Customer advised the unit began producing ice .I verified ice production and checked the temperature and unit refrigerator temperature was set to 42 degrees.Put unit on recommend 38 degrees.All water lines were dry at the time of service.Job complete

Near Stanton Dr, Belton, TX 76513
David  Z.

David Z.

DISHWASHER KENMORE 665.12773K310 "Arrived on site to diagnose leaking dishwasher. Found unit dripping from the diverter, with codes F9E1, F9E2 for diverter. Ordering AUTHO and research. Office to reschedule p. Unit needs new sump and diverter assembly. ; ordrng 1 AUTHO (AHS AUTHO) and 1 RESEARCH (RESEARCH SUMP AND MOTOR ASSEMBLY. IF NOT AVAILABLE UNIT NEEDS A SUMP, DIVERTER, WASH MOTOR)"

Near Feritti Dr, Austin, TX 78734
Kayman B.

Kayman B.

DISHWASHER KITCHENAID KDTE104ESS0 Arrived onsite to install previously diagnosed parts. I installed the front roller wheels and the unit is working as designed. Job complete.

Near Vintage Dr, Round Rock, TX 78664
Lou S.

Lou S.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site to install previously diagnosed and ordered part. Due to the filter head leaking water, I removed and replaced the filter housing and tested. The unit water fill tube was still slow filling and the filter continued to leak. I removed and replaced the inlet valve and removed the filter and retested. Unit is operating as designed. I inspected the filter and found slivers of plastic on the tip of the filter which is causing the filter to not seal correctly. Customer provided another filter and it too had slivers on the tip. I recommended that the customer purchase their filters from a hardware store or directly from Whirlpool and not online. No water leaks observed during service, job completed."

Near Stagecoach Cove, Lago Vista, TX 78645
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to inspect fridge for defrosting issues, installed evap and provided thermistor, no problems found. Job complete"

Near Williams Way, New Braunfels, TX 78130
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to inspect dishwasher for leaking, upon inspection found the pump leaking underneath, replaced pump and motor per last tech. No leaks or issues found. Complete"

Near Old Zorn Rd, , TX
Kevin B.

Kevin B.

DRYER AMANA NED5800HW0 "Arrived on site and inspected dryer and found power at terminal block is correct, found green light on control board is blinking and power is good, could not get control panel to respond. Will need to bring back control panel to correct the issue.; ordrng 1 280148 (cutoff-tml) and 1 W10909685 (fuse-thrml) and 1 W11310055 (HARNESS) and 1 W11378950 (CONTROL PANEL) and 1 W11388023 (CONTROL)"

Near Teri Rd, Austin, TX 78744
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site for customer complaint of unit not producing ice, found chunk of ice obstructing ice maker tray. I removed ice, tested ice maker, and defrost system, unit tested good, however, I did notice the wire harness at bottom of freezer door damaged, if problem continues, will need new freezer door. The ice bin switch was good, but the control was not recognizing the ice bin switch. This will not affect the ice production since the control is stating that the bin is present."

Near Bat Falcon Dr, Austin, TX 78738
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to repair refrigerator. After installing water inlet valve, gasket, shaft, motor, etc I realize that one of the parts we ordered gotten mixed up with another and we were not sent out with the ice door chute cover. We will need to return with part number W11324588 To complete final repair. Other than that all of the parts installed or working correctly and functioning as designed and inlet valve no longer causes leaking issue into the icemaker. Office to reschedule due to Part being on available.; ordrng 1 W11324588 (ICE DOOR)"

Near N Creekway Ln, Granger, TX 76530
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL ED5VHEXVQ01 "Arrived on site for water leaking. Found damaged tube that enters filter,will need to order filter inlet tube. ; ordrng 1 8201597 (TUBE FILTER INLET)"

Near Bayton Dr, Austin, TX 78738
Leonardo C.

Leonardo C.

RANGE KITCHENAID KGRS807SSS01 "Arrived on site to replace control board and module from previous diagnosis. Replaced control board and module. Tested unit to 350, unit works good. Job complete."

Near Vista Ln, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to replace tub assembly from previous diagnosis. Replaced tub found damaged drain pump, door hinge friction sleeves, and a missing hose clamp. Ordering W10876537(drain pump), WP285655(hose clamp), WP8268961(friction sleeve)x2. Office to reschedule. ; ordrng 1 W10876537 (DRAIN PUMP) and 1 WP285655 (HOSE CLAMP) and 2 WP8268961 (FRICTION SLEEVE)s"

Near Barton Springs Rd, Austin, TX 78746
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT511SZDM00 Arrived on site for low ice production . Found ice maker hanging up . Replaced ice maker . Re ran harvest . All checked normal . No water leaks detected at time of service. Job complete .

Near Menifee St, Austin, TX 78725
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site ,replaced dispenser . Ran diagnostics all checked normal .no water leaks detected at time of service . Job complete"

Near Ambler Dr, Austin, TX 78753
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived to inspect newly purchased French door refrigerator not dispensing water or ice.

Near Castleberry St, Lampasas, TX 76550
Tyler  G.

Tyler G.

DISHWASHER KENMORE 665.13263K112 Rived on site to diagnose and repair dishwasher they had a wreck not adjusting right. After further inspection I found at the upper rack in the dishwasher had a broken adjustable mounting kit on the left side of it. apply to repair the assembly kit that would fix the mounting issue for the dishwasher after the repair I was able to retest the upper rack and it now pools in and out of the dishwasher flawlessly and with no issues. Call complete

Near Whippoorwill Way, Georgetown, TX 78633
David S.

David S.

DRYER MAYTAG MEDX655DW1 Arrived on site for dryer knob beings broken off and no working. I inspected the unit and work area. I found the start switch clip was broken. I replaced the start switch and the knob. I tested the unit. It is operating as designed.

Near Meadowcreek Cir, Round Rock, TX 78664
Scott  M.

Scott M.

REFRIGERATOR FRIGIDAIRE FRS28XHAB0 "Arrived on site for no cool fridge . Found sealed system failure .

Near Kendal Dr, Austin, TX 78753
Al R.

Al R.

RANGE WHIRLPOOL WFE770H0FZ2 Arrived to install previously ordered part.Removed and replaced the damaged membrane.Reassembled and unit tested as designed to customers satisfaction.Job complete

Near County Rd 1045, Lampasas, TX 76550
Al R.

Al R.

DISHWASHER FRIGIDAIRE LFID2426TF "Arrived to inspect dishwasher not starting.Confirmed the complaint and found the unit would turn on, but wouldn’t start.Called Frigidaire spoke with TommyFound the door latch assembly was defective.Removed and replaced it.Reassembled and unit tested as designed.Customer satisfied.All water lines were dry at the time of service.Job complete"

Near Naruna Rd, Lampasas, TX 76550
Leonardo C.

Leonardo C.

RANGE THERMADOR PRD486GDHU/23 Arrived on site to replace 2 control boards and communication board from previous diagnosis. Replaced control boards and coms board. Temp regulator broke while putting unit back together. Ordering part#00623921(temp regulator). Office to reschedule. ; ordrng 1 00623921 (TEMP REGULATOR)

Near Austral Loop, Austin, TX 78739
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for damaged fill tube heater wires. Replaced fill tube assembly,y,ran diagnostics on icemaker passed, ran fill test passed."

Near Hero Dr, Austin, TX 78735
Andy  B.

Andy B.

WASHER GE GUD27ESPM1DG Arrived on site to install previously diagnosed control and terminal block. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Frenzel Cutoff, Paige, TX 78659
David  Z.

David Z.

OVEN WHIRLPOOL WOD51EC0AS02 "Arrived on site to diagnose oven reportedly burning items they bake. Customer had informed me that their wife had tried to calibrate unit by 30 degrees. Checked calibration and found she had increased the temperature by 30 degrees and not lowered it. Reduced temperature to -30 degree calibration. Tested temps with thermocouple at 350 and did not see them exceed 372. Temperature is now likely good and unit can be fine tuned. Advised customer that if the calibration does not hold, that we will need 2 men to come back to remove unit, since it’s in a corner and am oven dolly can’t be used.

Near Morning Cloud St, Lakeway, TX 78734
Jonathan  S.

Jonathan S.

WASHER MAYTAG MHW5500FW "Arrived on site for washer intermittently draining. Performed diagnostics mode and checked fault codes. Found F0-E1 suds fault code. Found customer on a water softener. Ran automatic test cycle and monitored test operation. Inspected drain line and found connection to washer was upside down and to far down drain. Corrected drain line and added zip tie to it. Spoke with customer on soap usage for water softener system. All tested good, no water leaks detected."

Near Coronado, Leander, TX 78641
Tyler  G.

Tyler G.

DISHWASHER KITCHENAID KDTE254ESS1 Arrived on site for dishwasher that would not fill with water. After running diagnostics I found an f6e4 error that referenced the float switch was stuck open. I then saw that the float switch had some water debris in it due to customers having well water as a source of water. Cleared debris and retested float switch and unit and everything is now functioning as designed. Call complete.

Near Palomino Cove, Jarrell, TX 76537
Robert J.

Robert J.

RANGE KITCHENAID KSEG950ESS0 Arrived on job to replace harness. Had trouble getting harness out of control side so replaced control. Control came with blue harness used that one. After replacement test operation and buttons not working and code came back. Called tech line 7728492056 was instructed to not use blue harness but install harness order from last visit. After replacement test operation all good.

Near Fawn Meadow Dr, Dripping Springs, TX 78620
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KOST100ESS03 Arrived on site for oven trim damaged. Customer stated that inner door panel was damaged as well. Inspected unit and work area. Found vent bent and marking on inner door panel. Replaced vent and will need to order panel. ; ordrng 1 WPW10709147 (INNER DOOR)

Near Parke Field Pass, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived n site for dishwasher not starting cycle. Performed diagnostics mode and found error F4-E3 sump motor failure. Tested voltage to wash motor and found 120 volts. Found failed wash motor, due to normal wear and tear. Removed failed sump assembly and installed new. Performed diagnostics mode and monitored test operation. Found all tested good, no water leaks detected. Spoke with tenant on maintaining unit.

Near S Lakeline Blvd, Cedar Park, TX 78613
Andy  B.

Andy B.

DRYER GE GTD45EASJ2WS "Arrived on site for dryer not drying properly, wetness when trying to dry clothes and loose panel. Tested and inspected unit and found back panel loose from failed screw stripped from factory. Removed failed part and replaced with new. Also found drying and wetness issues from very clogged house venting. Instructed customer that they will need vents cleaned. No other repairs are needed at this time."

Near Maverick Dr, Bastrop, TX 78602
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job to replace UI. After replacement test operation. No leaks detected at time of service.

Near Hawthorne Loop, Driftwood, TX 78619
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5000DW1 "Arrived on site and inspected dryer and found thermal fuse has failed. After replacing fuse dryer is operating properly, job complete."

Near Chesterwood Cove, Austin, TX 78746
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4850HW1 "Arrived onsite for the washer not cycling. Ran diagnostics and found error codes for long fill and lid latch failure. Tested water valve and the hot water function did not work will need to replaced valve assembly. Tested lid latch function and it worked but intermittently. Will need to replace lid latch. ; ordrng 1 W11038689 (valve)"

Near E Calderon St, Buda, TX 78610
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for refrigerator not cooling properly in FC. Tested and inspected unit and found failed controls and UI. Ordering needed part. Office to schedule return trip. Authorization needed. No water leaks present at time of service.; ordrng 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11225853 (cntrl-elec)

Near Cleveland St, Smithville, TX 78957
David S.

David S.

REFRIGERATOR AMANA ASI2175GRS04 "Arrived on site for sealed system repair. I inspected the unit and work area. I found the evaporator with no frost pattern. I replaced the compressor, and installed an access valve and a uv dryer. I pulled a vacuum and showed a 30 inch vacuum, I monitored the gauges for pressure leaks and found none. I put a charge of 5.3 oz into the system. I found the low side and high side not equalizing. And the low side staying in a 20 inch vacuum. I removed the charge and did a push pull test. I found the compressor operating as designed. I put the old compressor back into the unit and found the same results. I removed the condenser line and did a sweep charge on the unit. I found good flow from the condenser line that was in the compressor. I reinstalled the new compressor and tested the evaporator for restrictions, I found no restrictions in the evaporator. I am ordering a new compressor W10507884, coupler W10913906, dryer wpw10143759, evaporator wp2188822. Offi

Near Wren Ave, Austin, TX 78753
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW2 Arrived on job for complaints of noise. Ran diagnostics and found no codes or noise. Ran test load with towels and unable to recreate noise. If problem continues recommend replacement of motor and capacitor.

Near Cedar Pass Rd, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KDTM404KPS0 "Arrived on site for customer complaint of unit not starting, found damage to the inner and outer door panels, as well as broken latch. Ordering latch and panels. Customer is calling Kitchen Aid to see if he can get Authorization for panels. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11393130 (INNER DOOR PANEL) and 1 W11412299 (LATCH) and 1 W11416371 (OUTER PANEL)"

Near Lodestone Cove, Lakeway, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site to replace freezer door due to damage caused by door handle falling down and swinging. I replaced door, handle and mounting screws, unit tested good."

Near Eagle Ford Dr, Kyle, TX 78640
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on job for complaints of oven not heating. Test oven for voltage only getting 120v to unit. Test outlet and voltage correct installed with plug for outlet not supplying L2.

Near Grant Wood Ave, Driftwood, TX 78619
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site to perform sealed system repair for refrigerator. Upon removing RC evaporator cover found oil present on cover and evaporator indicating a leak of refrigerant. RC evaporator, compressor, and filter dryer will all need to be replaced to complete repairs. Office to set a return appointment for two hour job.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 W11116006 (evaporator)"

Near Jester Wild Dr, Austin, TX 78750
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived onsite for ice bin intermittently dripping won’t open and can’t remove bin. Upon inspection I found the ice bin frozen shut. I hit the ice bin on each side to free it from the ice. I removed the ice bin and tested ice maker function. The test passed I also tested the ice bin motor and it tested good. I reached out to techline regarding the complaint and they advised me to replace the left side door to remedy issue. I also noticed a slight gap between the chassis and the inner liner of that left side where the ice maker is located. I siliconed the gap and advised the customer to watch it to see if that helps. Tech-line gave me a reference # of SR#7728491579. Ordering left side door (W11435344) office to RS due to part availability. ; ordrng 1 W11435344 (DOOR LEFT )

Near Grasslands Trl, Hutto, TX 78634
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMHA9019HZ2 "Arrived on site to inspect microwave not powering on. Upon further inspection, I found the unit power3s up and the display showing the date/time. I placed the unit in diagnostics showing no error codes. Tested the components and the unit is operating as designed. Tested the unit in normal use and it is operating as designed. I found the unit is not connected to WiFi. Home is still under construction and no internet in the home at the time of service. Recommended the customer connect the unit to WiFi and it they have problems connecting to call the Whirlpool WiFi team for assistance at which time, if there’s mechanical issues, a new dispatch will be made and we’ll come back to service. Job completed."

Near Summit Ridge Dr N, Lago Vista, TX 78645
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for dented door and panel . Door and badge not needed only draw panel . Panel had scratch on it . Will need to reorder panel. Call to set return . No gas leaks detected at time of service . ; O-emld tckt

Near Primrose Petal Dr, Manor, TX 78653
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDC465HW0 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced thermostat and tested unit. Unit is working as designed. Call complete.

Near S Kegley Rd, Temple, TX 76502
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSO48QMB01 "Arrived on site for customer complaint of unit not producing ice, and the UI control not functioning. ordrng 1 W10818296 (cntrl-elec) and 1 W10822580 (motor-evap)"

Near Grape Creek Rd, Johnson City, TX 78636
Richard P.

Richard P.

RANGE FRIGIDAIRE FGEH3047VFA Arrived onsite for the oven key pad not responding correctly. During testing found that the key pad is not responding properly. Will need to replace controller and PCB board. Ordering parts and office to schedule.; ordrng 1 5304523364 (CONTROLLER)

Near Matador, Wimberley, TX 78676
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and replaced board diagnosed on previous visit, after replacement oven light is operating properly again, job complete"

Near Landseer Dr, Austin, TX 78748
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived onsite for the refrigerator liner cracked. During inspection found that the bottom right side liner is cracked. Used repair kit and adhesive to repair crack . Crack was repaired . Complete

Near Thornless Cir, Buda, TX 78610
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to inspect dishwasher for not drying upon inspection found the stopper still in disposal. Tapped out cap and tested. Drain achieved. Complete

Near Balcones Fault, Canyon Lake, TX 78132
Andy  B.

Andy B.

FREEZER WHIRLPOOL WRF535SWHZ01 Arrived on site for refrigerator not cooling in both FC and RC. Tested and inspected unit and found compressor not running. Found start device clicking on and off. Removed failed start device and replaced with new and found doing the same thing tested capacitor on start device and tested good. Check voltage going to start device and voltage is good. Spoke with CS and was informed compressor is needed. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service. SS repair. 2 hour job.; ordrng 1 SEENOTE (SS REPAIR) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10507884 (compressor) and 1 W11256565 (evaporator) and 1 WPW10143759 (dryer)

Near Pack Saddle Dr, Bastrop, TX 78602
James C.

James C.

REFRIGERATOR WHIRLPOOL GI6SARXXF06 Arrived on site and installed new fill tube. Turned ice maker on and verified proper fill. Unit tests good. Job complete

Near Laurel Glen Blvd, Leander, TX 78641
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for poor washing . Found valve only letting a trickle of water in . Replaced valve . Ran diagnostics ,all checked normal. No water leaks detected at time of service.job complete"

Near Rushmore St, Manor, TX 78653
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB835DW3 Arrived on site for washing machine that is not starting a cycle. Inspected unit and work area. Placed in service diagnostics and then the unit powered off. I tested voltage at the wall and found the unit receiving 3 V from hot to neutral (customer has a two prong outlet with a 3 to two prong converter). I tested the outlet using a vacuum and found the vacuum staying on for 30 seconds without tripping the outlet. Spoke with MS and was advised to replace the control and console. Replaced both and placed unit in service diagnostics. Ran an auto test and lid lock switch had a hard time locking the lid. Placed unit in service diagnostics again and found the unit showing an F5 E1 code. Replaced lid lock assembly and tested unit. Unit ran as designed. Unit did power off by itself again when putting in my screws. Placed unit in service diagnostics and found an F7 E0 (loss of power). Advised customer that she may have an intermittent voltage issue. Advised her to conta

Near N Milam St, Rogers, TX 76569
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8500DC5

Near W 14th Ave, Belton, TX 76513
Richard P.

Richard P.

WASHER MAYTAG MHW6630HC0 Arrived onsite for the washer with a loc error. During testing found that the the control lock was on. Disengage the control lock and washer tested good and no leaks detected.

Near W San Antonio St, San Marcos, TX 78666
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced compressor, Dave dryer, and coupler and put unit in a vacuum. Unit held a vacuum for over seven minutes without dropping in pressure. Charged unit and compressor ran up to 145 psi on the high side and two psi on the low side. Released some pressure out of the high side and unit is running as designed. Call complete."

Near Norris Ln, China Spring, TX 76633
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL MDB8959SKW0 "Arrived on site to test unit for strange sound. Tested unit found broken impeller on drain pump. Replaced pump. Tested unit, unit works good. No leaks detected. Job complete."

Near Baxter Dr, Austin, TX 78745
Robert J.

Robert J.

WASHER MAYTAG MHW5630HW0 Arrived on job for complaints of leaks out dispenser. Replaced dispenser and tested all three hose connector no leaks.

Near Stirrup Dr, Dripping Springs, TX 78620
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived to inspect ice maker not dispensing ice.Confirmed the complaint and found the motor was receiving voltage, bit not turning.Removed and replaced the motor, reassembled and unit tested as designed.Customer pointed out the deli drawer left hinge is defective and will need to be replaced.Researching and ordering the needed part. W10874836Office to reschedule with customer for return visit.; ordrng 1 W10874836 (END CAP LEFT )"

Near Norton Dr, Killeen, TX 76542
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ "Arrived on site and inspected refrigerator and found ceiling lights in fresh food have failed and freezer light is out, replaced freezer light and all lights are now operating properly, job complete"

Near Reveille Rd, West Lake Hills, TX 78746
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on job for complaints of water pressure low and drawer damaged. Customer to get filter for water issues. Drawer damaged will need to replace drawer.; ordrng 1 W10858802 (bin-freezr)

Near Ranch Rd 12, Dripping Springs, TX 78620
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived onsite for refrigerator no cool in both sections. Upon inspection I found a large amount of frost built up on the evaporator cover. I ran a diagnostics test and found the defrost sensor open. I steamed the ice off the evaporator and found the FC thermistor on the wrong line on the evaporator. I relocated the thermistor and taped it with a zip tie to secure it on the correct spot. I noticed the drain pan was over flowing so I vacuumed out the water. I also replaced the UI just in case. I advised the resident to keep an eye on the drain pan for overflow to prevent floor damage. The unit seems to be working as designed at this time. Job complete.

Near Fresno Ave, Pflugerville, TX 78660
Robert J.

Robert J.

OVEN WHIRLPOOL WOS31ES0JS00 Arrived on job for complaints of no power. Checked and no power supply found breaker in off position. Turn on breaker and test oven. Oven heating properly.

Near Nature View Loop, Driftwood, TX 78619
James C.

James C.

MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site and tested switches. Called tech line and spoke to Adrian #7728492027. Recommended inspecting entire harness for short. Pulled unit and found harness pinched between frame under capacitor and pinched again for harness to turntable and hood light. Unit will need new main harness to repair. Office to schedule return services due to harness is expart; ordrng 1 W11350916 (HARNESS, MAIN)"

Near Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to replace sump and motor from previous diagnosis. Replaced sump and motor. Tested unit, unit works good. No leaks detected. Job complete."

Near Park Hills Dr, Austin, TX 78746
Richard P.

Richard P.

WASHER MAYTAG WFW6620HC0 Arrived onsite for the washer leaking water and making a noise during the spin cycle. During testing found that one of hose clamps going to the drain pump was loose. Secured hose clamp and leak is gone. The noise the customer was hearing a normal spin cycle noise. Complete

Near Leadtree Loop, Mustang Ridge, TX 78610
David S.

David S.

RANGE WHIRLPOOL WFC315S0JS0 Arrived on site for range panel being damaged. I removed the damaged panel and replaced with new. I tested the unit operations. He unit is operating as designed. Job complete.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Noah D.

Noah D.

WASHER WHIRLPOOL WETLV27HW0 "Arrived on site to inspect washer for not spinning, upon inspection found the control did not fix issues. Ordering harness and gearcase, will also need new shifter. ; ordrng 1 W10870910 (GEARCASE) and 1 W11028052 (HARNESS) and 1 W11028053 (HARNESS)"

Near Sundance Parkway, New Braunfels, TX 78130
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site and inspected refrigerator and found freezer temp is 2 degrees, ice production is good. Cycled icemaker and it dispensed ice in tray and refilled properly. Sent pictures and video to KB/AHS, Icemaker is operating as intended, job complete"

Near Stone River Dr, Austin, TX 78737
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job for complaints of rack not working properly. Top rack adjuster kit and replaced wheels for bottom rack.

Near Lloyd Ln, Dripping Springs, TX 78620
Al R.

Al R.

WASHER MAYTAG MVWC565FW1 found the shield underneath is full of oil meaning the gear case, cam, actuator, motor, belt, shield and screws are all saturated and will not operate properly causing the malfunction.Also ordering authorization.Needs more work CLAIMS NOTIFIED Office to reschedule with customer ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10721967 (CAM) and 1 W10913953 (ACTUATOR ) and 1 W11026785 (MOTOR) and 1 W11035751 (GEAR CASE) and 2 WP22001995 (SCREWS)s and 1 WPW10006384 (BELT) and 1 WPW10427633 (SHIELD)"

Near S 25th St, Copperas Cove, TX 76522
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHW05 "Arrived on site and replaced control board and temperature sensors diagnosed on previous visit, customer has already thawed unit and recommended that it be allowed to Cool for 24 hours, job complete"

Near Shallot Way, Austin, TX 78748
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on site and tested operation. Found air returns both clogged with ice and condensation build up in fresh food section. Found gap between cabinet and liner at bottom hinge. Used food grade silicone to seal air gaps. Customer to leave unit off with doors open to all air vents to fully thaw and silicone to cure. Job complete

Near Co Rd 284, Liberty Hill, TX 78642
Scott  M.

Scott M.

DRYER MAYTAG MEDX655DW1 "Arrived on site for dead dryer . Found thermal fuse had failed . Replaced fuse. Tested unit , unit is now operating and heating . Did recommend to customer to clean venting to outside . No lint build up at time of service. Job complete ."

Near Man O War Dr, Del Valle, TX 78617
James C.

James C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and tested operation. Inspected gasket and found to be good. Found leak coming from door vent due to inner vent not locked into vent housing corrected issue and tested operation. Unit tests good. Job complete

Near Dipprey Ln, Andice, TX 78628
David S.

David S.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for microwave tripping the breaking. I inspected the unit and work area. I found the diode was bad, and not reading properly. I replaced the diode, and tested the unit. The unit is now operating as designed. Job complete."

Near Mantalcino Dr, Round Rock, TX 78665
David  Z.

David Z.

REFRIGERATOR KITCHENAID KBSN608ESS01 Arrived on site to diagnose lights out in refrigerator. Performed diagnostic and found 1 module out in freezer. Replaced module and retested. All lights came on and work as intended. Call complete.

Near Coleto Creek Trail, Austin, TX 78732
Brandon C.

Brandon C.

WASHER MAYTAG MVW6230HW0 "Arrived on site for customer complaint of loud noise during wash cycle, found noise during agitation, I replaced gearcase, agitator, and drive pulley, calibrated unit, tested good."

Near Magenta Ln, Austin, TX 78739
Andy  B.

Andy B.

REFRIGERATOR FRIGIDAIRE FFSS2314QS5A "Arrived on site to install previously diagnosed control, control housings and damper. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."

Near Whistling Way, Taylor, TX 76574
Noah D.

Noah D.

REFRIGERATOR JENN-AIR JSC23C9EEM00 "Arrived on site to inspect fridge for dispensing unevenly, upon inspection found buildup in tubing, cleaned out tubing and found no issue with stream. Checked pressure and found no issues. Complete"

Near Bottle Brush, New Braunfels, TX 78132
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL WOD51EC7HB01 Arrived on site to install previously diagnosed parts. Inspected unit and work area clean or replace both blowers and tested unit. Upper oven was able to get 350° and bake while the number of reading aloud you need to get up to 200° in the pre-heat on the lower oven and the unit is working as designed. Call complete.

Near Westchester Dr, Waco, TX 76710
David  Z.

David Z.

REFRIGERATOR JENN-AIR JS42NXFXDE "Arrived on site to diagnose refrigerator that lights were out in RC. Found 1 module dimmer then the rest and replaced module.

Near Beverly Villas Ct, Austin, TX 78732
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site for a Refrigerator that has the top light out in the refrigerator compartment. Inspected unit and work area. Found freezer light out and refrigerator top lights out. Replace freezer module and all lights came back on. Tested unit door switches and all checked good. Unit is working as designed. Call complete.

Near Hidden Oaks Dr, Waco, TX 76705
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WSF26C3EXY01 Arrived to inspect unit not dispensing water.Confirmed the complaint and found the housing was defective causing the dispensing issues.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Atkinson Ave, Copperas Cove, TX 76522
Noah D.

Noah D.

OVEN WHIRLPOOL WFE505W0HW2 "Arrived on site to inspect oven for not operating upon inspection found the oven dead with a burnt wire, repaired burnt wire and checked for all functions. No problems found. Complete"

Near Ridgecliff Dr, New Braunfels, TX 78130
Robert J.

Robert J.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on job for complaints of display not shutting off. Found panel short keypad. After replacement test operation.

Near Linden Loop, Driftwood, TX 78619
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for no cool. Fans running,found compressor not powering on,power cycled unit no power to compressor,diagnosed a defective Orion control,installed a new Orion board,powered unit on compressor powered on."

Near E Hwy 290, Austin, TX 78737
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC300ESS03 "Arrived on site for no ice. Diagnosed frozen fill tube,defrosted fill tube ran icemaker through a cycle water filled icemaker"

Near Moccasin Path, Austin, TX 78736
Al R.

Al R.

UNKNOWN UNKNOWN 123456789

Near South W S Young Drive, Killeen, TX 76542
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Arrived to inspect mysterious beeping.Customer thought the beeping was coming from the refrigerator, but I discovered it was coming from the GE dishwasher.Customer advised the freezer compartment is not freezing food.I ran temperature checks of both compartments and got 25 in the freezer and 40 in the refrigerator compartment.Both condenser motor and evaporator fan motor ps are running.Compressor is running, but it is burning hot to the touch.Unit will need compressor, dye drier and access valve, sealed system tech and 2 hours.Ordering the needed parts.Office to reschedule with customer for return visit.Needs more work ; ordrng 1 876764 (VALVE) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 CNOTE (RESEARCH FOR ANY FORGOTTEN PARTS) and 1 W11209866 (COMPRESSOR ) and 1 WPW10143759 (UV DRIER)"

Near Ash St, Copperas Cove, TX 76522
Andy  B.

Andy B.

WASHER MAYTAG MVWX655DW1 Arrived on site for washer not operating properly. Tested and inspected unit and found new control failed as well as unit shaking a lot in spin. Found failed suspensions and oil on gearcase. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO CONTACT )

Near Blake Manor Rd, Manor, TX 78653
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW1 "Arrived on site and broke off agitator and disassembled washer and found a large amount of buildup on wash tub. Sent pic to MS, replaced gear case, agitator, hub and cam kit. Washer still has no available water or drain connections and cannot be tested properly. Job complete"

Near Harmon Hills Rd, Dripping Springs, TX 78620
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site for washing machine that is making a loud sound. Inspected unit and work area. Customer advised that the issue is with a loud sound when they first start the cycle. Started in normal cycle and found the drain pump kicking on before it would go into a fill. Customer advised that was the sound they were hearing. I advised him that this is a normal sound on these units. Placed unit in service diagnostics and found an F5 E2 (door lock error) and F0 E1 (load detected during the washer clean cycle) error codes. Placed unit in an auto test and unit ran as designed. Tested unit door lock several times and could not replicate fault. Advised the customer that if she wanted to replace her drain pump, we could. However, I could not guarantee how much quieter it would be.

Near Buckingham Ct, Woodway, TX 76712
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site to inspect refrigerator leaking water. Upon further inspection, customer advised unit is leaking water from the back left side. Pulled the unit out and found where water had gotten on the back cover near the valve. Water from wall was turned off. When I turned the water on, the valve began to leak. I removed and replaced the valve and retested and unit is operating as designed. No water leaks observed at the end of service, job completed."

Near Landons Way, Georgetown, TX 78633
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIC15NRXS0 "Arrived on site for customer complaint of unit not making ice, found crack in water pan, I replaced water pan. Unit had slight drip from water pan connection at reservoir drain pump, customer is going to monitor unit and call us if there is a problem.

Near Water Front Ave, Lakeway, TX 78734
Al R.

Al R.

WASHER WHIRLPOOL MVWC415EW1 "Arrived to install previously ordered parts.Removed and replaced the gear case, wash plate, cam, panel, end caps, clips and valve.Reassembled and unit tested as designed to customers satisfaction.All water lines were dry at the time of service.Customer thankful.Job complete"

Near Roberts Rd, Holland, TX 76534
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED8200YW Arrived onsite for unit giving off a Smokey smell. Opened up unit. Found a bunch lint and hair on the interior. The lint and hair was near the element causing the lint smoke. Cleaned out lint and hair inside of unit. Tested unit. Unit test good. No issues at this time. Job complete.

Near W 35th St, Austin, TX 78703
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived onsite for the refrigerator dispenser dripping water. During testing found that after getting water from the dispenser it drips a couple of times and then stops which is normal. Customer also had a complaint about the water not being cold when dispensing. Explained to the customer how the water reservoir will not have cold water all the time and the dispenser will drip a couple times after use.

Near Wolfberry Path, Buda, TX 78610
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site to test unit for sparks and not heating. Tested unit found sparks coming from diode and magnetron, and burnt out capacitor.

Near Bridgestone Way, Buda, TX 78610
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL ED5SHAXMQ10 "Arrived on site for report of refrigerator not making ice after last visit. On arrival found that the ice maker is making ice, but only filling bucket 1/3 of the way. Checked IR sensor and found the eye on the receiver board was loose and sagging. Replaced emitter and receiver boards. Retested and unit seems fine. Customer will follow up if ice production doesn’t go up. Call complete."

Near N Hills Dr, Austin, TX 78731
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDB835DW4 Arrived onsite for dryer that is making a noise as it spins. Inspected unit and work area. Tested unit and found noise being made as soon as you started the dryer. Removed front cover and access blower wheel. Found two sucks blocking the blower wheel from being able to turn. Remove stocks and tested unit. Found several rollers stuck and not moving properly. Replaced rollers and tested unit. Unit is working as designed. Call complete.

Near Condor Loop, Waco, TX 76708
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KRFC604FSS03 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found no power to compressor through regular operation or diagnostics. Replaced dispenser control with no change to operation. Main control, Orion control, and user interface will all need to be replaced at the same time to complete repairs. Office will need to set return appointment due to part availability.; ordrng 1 W11330486 (UI) and 1 W11336586 (ORION CONTROL) and 1 W11369712 (CONTROL)"

Near Clubhouse Dr, Georgetown, TX 78628
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE104ESS0 "Arrived on site to diagnose one dishwasher not draining. Found several inches of black sludge in drain line, and drain pump sounded weak. Cleaned out drain hose and retested. Still not draining. Advised drain pump needed. Replaced drain pump and retested. Unit is now properly draining. Advised customer needs to clean filter. Call complete."

Near Burks Ln, Austin, TX 78732
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for unit leaking. Test unit and found inner door damaged on right side and front panel damaged on right side and found tub frame damaged on right side.

Near Waldrop Cove, Austin, TX 78748
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the main control, paddle, and installed the gasket strip under the door gasket. I found that the strip made the door gasket seal worse due to the left side rail self closure not working correctly. I also found the RC center door mullion inner spring bad. The FC brackets and the RC center door mullion will need to be replaced. Ordering parts authorization, W11025614 rail-mulln, W10625067 bracket, & W10625068 bracket. ; ordrng 1 PARTSAUTHORIZATION (PARTS AUTHORIZATION ) and 1 W10625067 (bracket) and 1 W10625068 (bracket) and 1 W11025614 (rail-mulln)"

Near Acacia Way, Georgetown, TX 78633
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for the washer not cycling properly. Ran diagnostics and found error codes for long fill. Tested water valve and cold water valve did not turn on and hot water valve did. Customer was also having issues with cycle selection . Replaced water valve assembly and control and calibrated washer and all functions tested fine and no leaks detected complete.

Near Braeden Brooke Dr, San Marcos, TX 78666
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on site to replace a damaged fresh food door. After opening the box to the new door I found the door was scratched up in multiple areas in the front side we will need to re-order a new fresh food door and Office will need to reschedule once we know when the door will be available; ordrng 1 LW10912126 (dor-fip)

Near Rockport St, Georgetown, TX 78633
Richard P.

Richard P.

RANGE WHIRLPOOL WFE525S0JS0 Arrived onsite for the oven panel is damaged. During inspection found that the top part of the panel is dented. Replaced panel with new and oven tested good . Complete

Near S IH 35 Frontage Rd, Austin, TX 78741
Kayman B.

Kayman B.

DRYER WHIRLPOOL MEDB750YW0 Arrived onsite for dryer not heating. Upon inspection I found the dryer tumbling but not heating. I tested the thermal fuse the high limit Tstat and the element. The element tested faulty so I replaced and tested the unit but still no heat. I spoke to techline and he directed me to the control to test voltage coming from the L1 and L2. The L2 was loosing voltage. I will need the motor and wire harness to complete repair. . Job complete.

Near Oak Tree Ln, Cedar Park, TX 78613
Richard P.

Richard P.

DRYER MAYTAG MEDB835DW4 Arrived onsite for the dryer with a rag stuck in the blower housing. During inspection found that there is a rag stuck in the blower housing. Removed front panel and blower housing cover and was able to remove the rag. Put dryer back together and it tested good and heated up. Complete.

Near Verna Brooks Way, Kyle, TX 78640
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site to follow up on loose FC door handle being loose, and cracked drawer. Found that FC handle set screws barely had any loctite on it and I reapplied new loctite fully in both screws. Handle is now tight and customer advised not to use handle until loctite is cured. Ordering new trivet due to broken bottom, to ship direct to customer. All is now working as designed. Call complete.; ordrng 1 W10887799D2C (trivet D2C)"

Near Verbena Dr, Austin, TX 78750
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site to diagnose a refrigerator that is leaking from the ice dispenser. Tested unit and found icemaker fill cup frozen over and overflowing. Thawed icemaker fill cup and ice bucket. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.

Near Deerfoot Dr, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site for refrigerator making noise. Customer had recorded noise. Sound as if fan hitting something. Inspected unit and work area. Performed diagnostics mode and tested fan operation. Gained access to condenser fan and inspected. Found clear of objects. Gained access to evaporator fan. Found perfect frost pattern and no ice buildup. Added sound pad behind evaporator fan housing. Removed from ADC defrost to basic. Monitored unit in normal run mode. Found diffuser louder than normal. Removed diffuser and installed new. All operations tested good, no water leaks detected."

Near Deering Creek Dr, Leander, TX 78641
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site to inspect fridge for not producing ice, upon inspection found the water supply off. Turned on water and tested. No problems found. Complete"

Near Springtown Way, San Marcos, TX 78666
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived onsite for the refrigerator ice maker fill tube frozen . Replaced ice maker , fill tube and it tested good and filled with water. Complete"

Near Springtown Way, San Marcos, TX 78666
Al R.

Al R.

WASHER WHIRLPOOL WTW4950HW1 "Arrived to install previously ordered parts.Removed and replaced the motor, shield and 2 screws.Calibrated the unit and unit tested unit designed.All water lines were dry at the end of service.Job complete.See created notes."

Near Boots Dr, Killeen, TX 76549
Robert J.

Robert J.

DISHWASHER WHIRLPOOL KDTM404KPS Arrived on job for complaints of wet dishes. Instructed customer on settings and wet agent use. No leaks detected at time of service

Near Rivulet Ln, Lakeway, TX 78738
Kayman B.

Kayman B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for previous issue where I advised customer to give us a call back if the problem keeps happening. I installed the console and control for display screen freezing. The unit is now working as designed. Talked to customer about connecting to WiFi. Job complete.

Near Vasquez Pl, Round Rock, TX 78665
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for ice maker/ door broken. Upon inspection I found the pads for the dispenser responding but not engaging the ice maker motor to dispense ice also not dispensing water. I opened the left side door and held the door switch down and tried to get water. The water dispensed and the ice dispensed. Will need a new door switch for repair. Ordering 2 just Incase (W11396033) switch x 2. ; ordrng 1 W11396033 (ROCKER SWITCH )

Near Running Wyld, Leander, TX 78641
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for range tripping breaker. Tested and inspected unit and found failed power cord harness. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Clearlake Dr, Hutto, TX 78634
Noah D.

Noah D.

WASHER WHIRLPOOL WTW7300DW "Arrived on site to inspect washer for loud noises during operation, upon inspection found the washer stator winding loose and helping with noise, will need stator along with gearcase parts. PLEASE SEND ALL PARTS OF DRIVE SYSTEM ; ordrng 1 W10579778 (STATOR )"

Near Mt Vernon, Seguin, TX 78155
Lou S.

Lou S.

RANGE WHIRLPOOL WFC150M0EB2 "Arrived on site to install previously diagnosed and ordered parts. Due to the element & harness failure, I removed and replaced both and then found that the infinite switch for the back left burner was shorted out as well. Removed and replaced the switch and tested. Unit is operating as designed.

Near Continental Ave, Liberty Hill, TX 78642
Kayman B.

Kayman B.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived onsite to install previously diagnosed parts. I installed the spark module and tested unit. All burners are now igniting and have even flames. Unit is working as designed. Job complete.

Near Alloro Dr, Austin, TX 78717
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and replaced pantry UI harness and inverter and compressor is running again. Recommended that customer allow it to cool for 24 hours before adding food, job complete"

Near Bearkat Canyon Dr, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for water complaint. Called tech support per tech support normal operation due to limited water tubing in fresh food for cold water,per tech support if more then a cup of cold water is needed to use ice in the dispenserSR#7728479234"

Near Thomas St, Austin, TX 78732
Noah D.

Noah D.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site to inspect fridge for not making ice, upon inspection found the ice tube was frozen and facsia heater cut, replaced tube and tested. No problems found. Complete"

Near Gruene Wald, New Braunfels, TX 78130
Brandon C.

Brandon C.

FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site for customer complaint of ice build up on top part of freezer, found door was not sealing properly, I was able to adjust height of door to create better seal, unit tested good."

Near Club Estates Pkwy, The Hills, TX 78738
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS576FIDM01 Arrived on site for refrigerator leaking from ice maker. Tested and inspected unit and found failed valve and ice maker. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Great Falls Dr, Manor, TX 78653
Kayman B.

Kayman B.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived onsite for cooktop center burner flame too low and not cooking food properly. Upon inspection I found the center burner with uneven flames and hissing. But seemed to be the correct height. I inspected the orf holder under the orifice and I found t very dirty and greasy which would cause a gas flow restriction making the hissing sound. Customer request that all orfice holders and burner heads be replaced as they are all very grimey. And could be contributing to low flames.I am ordering (W10611435) center orf holder (W10597166) left R left F orf holder x2 (W10594405) right front orf hold (W10594399) right rear orf hold (W10811599) center burner head (WP8286814) burner head left R left F x 2 (WP8286813) burner head Right R (WP8286815) burner head right F (W10819916) burner cap kit (W10758282) orf holder screw x 10. Requesting AUTHO for repair. Office to RS once repair is approved. ; ordrng 1 W10594399 (holder-orf) and 1 W10594405 (holder-orf) and 1

Near Kyles Stake Rd, Austin, TX 78717
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced ice door, container, and coupling and tested unit. Unit is working as designed. Call complete."

Near S Robinson Dr, Robinson, TX 76706
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFE515S0JS0 Arrived at apartment # 10303 for range having long preheat times. Inspected unit and work area. Tested voltage at terminal block and found L1 connected to neutral. Corrected wiring. Tested all operations. All tested good.

Near Ridgeline Blvd, Cedar Park, TX 78613
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS555SIHV00 Arrived on site to inspect fridge and install door due to icemaker problem. Installed door. Job complete

Near Montclair Dr, Seguin, TX 78155
James C.

James C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site and tested operation. Found left front intermittently not igniting. Found burner head warped not allowing proper gas flow to igniter. Installed new burner head and tested operation. Unit tests good. Job complete

Near Orchard Park Dr, Liberty Hill, TX 78642
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for a refrigerator to possibly replace previous diagnosed sealed system parts. I confirmed a refrigerant leak in the evaporator at the factory bend in the tubing just below the weld joint on the suction side. I found the unit with 20 psi of pressure setting idle and in home position. I recovered the refrigerant. I replaced the evaporator and vacuumed the system. The system held a 30 psi vacuum. I charged the system with 6.00 oz’s of R134A. I tested the unit and had a great frost pattern and the unit is working as designed. Call complete.

Near Running Water St, Georgetown, TX 78633
Tyler  G.

Tyler G.

ICE MACHINE KITCHENAID KUID508ESS2 Arrived on site to diagnose a ice machine not making ice properly. After further inspection I found that there were no diagnostic errors but the water valve was overheating during the test cycle and not long enough water to pass through I replace the valve but in the process the fill line going into the valve would not properly disconnect from the quick connect the held it in place. I found that internally the water valves been overheating and causing certain parts to wear down so whenever I pull the hose out of the quick connect the Quick connect came with it and tore part of the hose we will need to return with the fill tub hose for the unit. .; ordrng 1 W11256498 (tube-water)

Near Rosespring, Georgetown, TX 78628
Jonathan M.

Jonathan M.

DISHWASHER KITCHENAID KUDS30IXSS6 Arrived on site for dishwasher that won’t power on. Inspected unit and work area. Tested voltage at the junction box and found proper voltage. Tested voltage going to the console and found improper voltage. Replaced control and tested unit. Unit would not still turn on. Got authorization from the office to install control panel as well. Replaced control panel and tested unit. Unit ran as designed. Call complete.

Near White Oak Dr, Temple, TX 76502
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KSSC48FMS Arrived on job to replace thermistor. Husband was home on this trip any clarification of the symptoms changed diagnostics. Will need to replace main control instead. After replacement test operation. No leaks detected at time of service.

Near Spillman Ranch Loop, Austin, TX 78738
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Arrived on site and found water collecting in ice container and over flowing ice maker. Unit will need new regulator, water line, ice maker and dual valve to repair. ; ordrng 1 8212547RP (tube-water) and 1 WPW10341329 (water valve assy)"

Near N Rawhide Trail, Liberty Hill, TX 78642
James C.

James C.

FREEZER WHIRLPOOL WZF34X18DW03 "Arrived on site and found no refrigerant in low side of system or at drier. When cutting drier from unit I found that the solder joint at drier from heat loop has been soldered shut trapping all refrigerant. Installed new compressor, drier and stub. Vacuumed system to clear and test for leaks. Charged with 4.1oz 134a and tested. Unit cooling properly. Job complete"

Near Harvest Trail, Tow, TX 78672
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived onsite for refrigerator no cool. Upon arrival I found the FC and RC with complete no cool but the compressor was running. There is no frost pattern present. Which indicates a faulty compressor or refrigerant leak somewhere in the sealed system. Ordering a sealed system repair. Requesting ss tech and 2 hour timeframe for repair. Ordering (W11209866) compressor (W11107829) drier (W11407409) evaporator (W10913906) access valve.s. ; ordrng 1 LOCKRING (LOCK RING ) and 1 W10913906 (coupler) and 1 W11107829 (DRIER ) and 1 W11209866 (compressor) and 1 W11407409 (EVAPORATOR )

Near S Lakeline Blvd, Cedar Park, TX 78613
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived to inspect freezer led issues.Confirmed the complaint and removed and replaced the module.Reassembled and unit tested to customers satisfaction.Job complete All water lines were dry at the time of service.

Near Siltstone Loop, Killeen, TX 76542
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite to install previously diagnosed parts. I installed the dishwasher inner door and tested for leaks. No leaks detected during time of service. Job complete.

Near Axehandle Trail, Austin, TX 78717
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for burning smell . Heater is in good shape no foreign objects . Did find and recommended to tenet to have maintenance service exterior venting . Did find some lint build up in wall vent . No lint build up at time of service . No hazard found . Job complete .

Near Kramer Ln, Austin, TX 78758
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to inspect washer tripping breaker. Upon further inspection, customer advised the unit is tripping the breaker during the last cycle which would be spin/drain. I placed the unit in diagnostics showing no error codes. Tested unit and it operated as designed. I placed the unit in drain/spin and when the unit would begin to spin ad just before it ramped up to high speed, the breaker would trip. I tested ohms to the drain pump and it was good, checked the motor and it was good, checked the capacitor and found it was bad. I am ordering the capacitor, motor & drain pump (just in case) and CNOTE-LSO FOR TRAINING and office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (LSO FOR TRAINING) and 1 W10890624 (motor-drve) and 1 W11162561 (CAPACITOR ) and 1 W11399437 (DRAIN PUMP)"

Near Sterling Ridge Dr, Leander, TX 78641
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site for fresh food not cooling properly . Found air Chanel’s clogged with ice . Evap fan not running . Replaced fan motor . Steamed out ice. Unit is now operating as designed . Job complete

Near Scofield Ridge Pkwy, Austin, TX 78727
Kayman B.

Kayman B.

RANGE WHIRLPOOL WFC315S0JS0 Arrived onsite to install previously diagnosed parts. I installed the range panel. I tested unit and is working as designed at this time. Job complete.

Near Ronald West Reagan Blvd, Georgetown, TX 78628
James C.

James C.

WASHER MAYTAG MVWX655DW1 "Arrived on site and inspected unit. Found oil leaking from gear case and has completely coated the motor, belt, cam and dust cover. Unit will need all 3 to repair due to the amount of oil on surfaces. ; ordrng 1 AUTHO (AUTHO) and 1 W11026785 (motor-drve) and 1 W11239857 (belt) and 1 WPW10427633 (pulley shield)"

Near Lawman Trail, Bertram, TX 78605
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator not cooling. During testing found that cooling off was displayed on the UI. Miss accidentally turned the cooling off while trying to reset filter light. also customer had a complaint of the door handle coming off. Turned cooling back on and tighten up door handle and all functions tested fine. Complete

Near Jumping Laurel St, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL SC8720EDB Arrived on site for cooktop down draft fan making noise. Tested operation and found fan not staying in place. Gained access to fan motor and removed to inspect. Found motor mounting screw had vibrated off. Was not able to find screw. Removed other mounting screw and matched up to truck stock screw. Installed screw and checked all other mounting screw. Assembled unit and tested operation. All tested good.

Near Izoro Bend, Cedar Park, TX 78613
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF535SWHW00 "Arrived on site ,replaced jazz control and dampener control. All checked normal in diagnostics . No water leaks detected at time of service. Job complete ."

Near Valleyfield Dr, Austin, TX 78724
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL AMV2307PFS4 Arrived on site and found filter board failed . Ordering filter board . ; ordrng 1 W10422269 (filter)

Near Pearl Retreat Dr, Austin, TX 78753
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on site for freezing in fresh food. With temp setting to lowest setting freezing in fresh food. Diagnosed a defective control and thermistor,installed a new control and thermistor"

Near Woodhue Dr, Austin, TX 78745
James C.

James C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site and tested operation. Found wash motor running but sounds like plastic hitting impeller. Unit will need new wash motor assembly to repair. Installed new sump and motor assembly. Tested operation and found unit working properly. Job complete

Near Norcia Loop, Liberty Hill, TX 78642
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW4815EW1 "Arrived onsite for unit not washing clothes. Tested unit. Got motor fault, long fill, and main control error codes. The control had gone bad. Ordered part. Rescheduled with tenant.; ordrng 1 W11124765 (cntrl-elec)"

Near Montopolis Dr, Austin, TX 78741
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTM404EWH3 Arrived on site to replace sensor for dishwasher. Replaced sensor and ran full diagnostics resulting in no failures in unit. All is working properly at this time and no leaks were found at time of service.

Near Vintage Dr, Round Rock, TX 78664
Robert J.

Robert J.

REFRIGERATOR JENN-AIR JF42NXFXDE00 Arrived on job for complaints of mullion not attached at bottom. Reattached mullion.

Near Inca Ln, Austin, TX 78733
Tyler  G.

Tyler G.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for dishwasher panel installed and a realignment after installing the front panel I found that the mounting brackets that need to be realigned were damaged and cannot be properly installed we will need to return with new mounting brackets in order to secure the dishwasher in the cavity hold that it sits in. ; ordrng 2 WP8269145 (brckt-mtg)s"

Near Flint Ridge Trail, Georgetown, TX 78628
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for unit having debris in between glass. Looked at door. Saw debris inside of glass. Replaced door. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Luis M.

Luis M.

REFRIGERATOR KENMORE 795.7504361 "Arrived on site for a defective compressor,replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec,installed updated software. Powered unit on checked low side pressure good"

Near Buckman Mountain Rd, Austin, TX 78746
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFF302ESS01 Arrived onsite for a refrigerator to replace the drier. I replaced the dye drier and vacuumed the system. The system held a 30 psi vacuum. I charged the system with 5.00 oz’s of R134A refrigerant. I tested the unit and had good pressures and the unit was cooling and working as designed. There were no water leaks present at the time.of service. Call complete.

Near Oak Creek Rd, Leander, TX 78641
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW1 Arrived onsite for top dented to unit. Saw dent to top. Replaced top. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for top dented to unit. Looked at unit. Saw dent to top. Replaced top. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Noah D.

Noah D.

WASHER MAYTAG MVWB835DW0 "Arrived on site to inspect washer for not spinning or unlocking, during operation and testing found the pressure module not working correctly, replaced control board and tested. No problems found. Complete"

Near Signal Hill, Seguin, TX 78155
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for door panel to unit having damage. lol at door. Saw dents in door panel. Replaced door panel. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

MICROWAVE IKEA IMH16XWS4 Arrived on site to test unit for not heating and sparking. Test unit and found bad mag cap and diode.

Near S L Davis Ave, Austin, TX 78702
Brandon C.

Brandon C.

OVEN JENN-AIR JJW9830DDS "Arrived on site for customer complaint of lower oven not being able to run clean cycle. Found failed door switch, I replaced door switch, unit tested good. Also installed lights that customer had and checked temperatures in both ovens, unit tested good.

Near Oak Meadow Trail, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for damaged harness. Installed a new harness,found unit missing shut off arm extension installed a shut off arm extension from truck stock tested water to icemaker good. Any further issues unit will need shit off arm extension"

Near E Riverside Dr, Austin, TX 78741
David  Z.

David Z.

WASHER MAYTAG MVWC565FW1 "Arrived on site to diagnose washer that was leaving residue on clothes after wash. On arrival customer had showed me articles of clothing that had washed as well as pictures of others. Looks like the items were not adequately cycled and some small amounts of residue remained. Performed diagnostics and test cycles. Found valves filling strongly, agitation strong and crisp, unit spinning correctly. Found no mechanical faults with unit, unit is working as designed. Advised customer to review use and care guide and try a different soap and cycle options. No repair recommended, unit is functioning as designed."

Near Bell Mountain Dr, Austin, TX 78730
Jonathan  S.

Jonathan S.

WASHER AMANA NFW7300WW00 "Arrived on site for washer leaking at door. Inspected unit and work area. Found door bellow drain holes clogged. Found bellow needs to be cleaned. Removed front of bellow and cleared drain holes. Cleaned front of door and complete door bellow. Tested operation, found minor soap suds buildup. Spoke with customer on soap usage. All tested good, no water leaks detected. Paid in full on credit card."

Near Ancellotta Way, Leander, TX 78641
Andy  B.

Andy B.

RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to install previously diagnosed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Cameron Rd, Coupland, TX 78615
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 Arrived on site for leaking fridge . Replaced drain tube . Drain tube is free of any obstructions . No other water leaks detected at time of service. Job complete .

Near Berkman Dr, Austin, TX 78723
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site and tested operation. Found ice bin frozen in a block and ice under bucket. Found ice tray half full and ice cycles hanging from bail arm. Found ice maker calling for water before tray is in home position. Unit will need new ice maker to repair. ; ordrng 1 W11115534 (icemaker)

Near S Chaparral, Burnet, TX 78611
Robert J.

Robert J.

DRYER MAYTAG MED7100DC0 Arrived on job for complaints of not starting. Found relay on control board not closing. After replacement test operation.

Near Waymaker Way, Austin, TX 78746
Andy  B.

Andy B.

WASHER KENMORE 110.2613241 Arrived on site for washer leaking water. Tested and inspected unit and found failed inlet valve. Attempted to remove failed part and found hot water valve at wall not working. Shut off water main and attempted to remove and found hot water supply still feeding water due to back pressure from water heater. Customer will need plumber to come fix hot water valve at wall before repairs can be made.

Near Meadowside Dr, Hutto, TX 78634
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven not working. Upon further inspection, I attempted to place the unit in diagnostics and it failed. Once I was able to get it into diagnostics, I found the error codes F6E4. I cycled power and removed and replaced the main control and cycled power. Cleared the error code and tested. Unit is operating as designed. I recommended that the customer connect the unit to WiFi. Job completed."

Near Red Matador Ln, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL KGCU467VSS02 Arrived on site to test unit for possible propane leak on right front burner. Tested unit found small leak on right front tubing. Ordering part#W10810387(lp conversion) and pat#W10353141(right front tubing). Office to reschedule. ; ordrng 1 W10353141 (TUBING RIGHT FRONT ) and 1 W10810387 (LP CONVERSATION KIT)

Near Mesa Verde Dr, Austin, TX 78737
Andy  B.

Andy B.

WASHER MAYTAG MVWB855DC0 Arrived on site for washer error code and not operating properly. Tested and inspected unit and found failed water inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Savannah Cove, Elgin, TX 78621
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSRB25QGSS01 "Arrived on site for customer complaint of unit not dispensing ice, found broken bracket. WP2180226

Near Ronay Dr S, Briarcliff, TX 78669
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFC150M0EB0 Arrived on site to test unit for left front burner not working. Test unit and found burned switch and opened element. Replaced both parts test unit and unit test good job complete.

Near Cotton Gin Rd, Uhland, TX 78640

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