Service History 1098

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Leander, Texas 78645

Lou

Job Details: 12/01/2021

"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failure and the defrost bimetal failure, I removed and replaced the compressor, UV dye drier, access valve and vacuumed the system. Pressures held at -30/0. Installed 5.25oz of R134a refrigerant and monitored pressures. Pressures were good at 1/150 and the evaporator had a good frost pattern. Also, I removed and replaced the FC evap fan motor/harness. Tested unit in diagnostics and unit is operating as designed. I recommended that the customer allow the unit to cool for 24 hours. No water leaks observed during service. job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KUIX535HPS01

Near Austin, Texas 78733

Luis

Job Details: 12/01/2021

"Arrived on site for no ice. Diagnosed dispenser tube disconnected from recirculating pump,installed tube ran diagnostics all test passed,ran unit through a normal operating cycle unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Marble Falls, Texas 78654

Cliff

Job Details: 12/01/2021

Arrived on site to replace previously ordered parts for refrigerator. Replaced icemaker and valve and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Austin, Texas 78747

Scott

Job Details: 12/01/2021

"Arrived on site for poor drying performance. Ran diagnostics. Got wax motor , heater, dispenser error codes Ordering vent , dispenser , heater ( May need ) . Call to set return.; ordrng 1 W11412300 (Dispenser) and 1 W11416460 (Vent) and 1 W11537778 (Heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Leander, Texas 78641

Kimo

Job Details: 12/01/2021

Arrived onsite for refrigerator not cooling. I performed a temp test in freezer and found it at 13 degrees when it is set to 0. Temps in rc at 40 degrees when its set to 35. I then check evaporators and found that both were iced up which causes temp fluctuations. I steamed the ice off of the evaporators. I also found that the drains were clear after melting the ice.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPA00

Near Austin, Texas 78732

Luis

Job Details: 12/01/2021

"Arrived on site. Ran diagnostics diagnosed a defective recirculating pump,replaced pump and ran diagnostics good water flow,water drained,external drain pump powered on and drained water continued diagnostics all test passed,ran external drain pump multiple times found no issue with external drain pump checked all tubing no leaks. Let unit run through a normal operating cycle,ice formed on evaporator plate."

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Georgetown, Texas 78626

David S

Job Details: 12/01/2021

Arrived on site for dryer handle coming off. I inspected the unit and work area. I found the clips broken on the handle. I replaced the handle with new. Job complete.

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW1

Near Austin, Texas 78749

Kevin

Job Details: 12/01/2021

"Arrived on site and inspected water and found gear case is failing, took one picture. At minimum Gearcase will need to be replaced

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Leander, Texas 78641

Justin

Job Details: 12/01/2021

"Arrived on site for a washing machine with a console issue. Upon arrival the customer stated the real issue was the latch and catch were physically broken. They also found the unit began washing poorly recently, and may not be dispensing soap. Upon further inspection I found both latch and catch physically broken. I put the unit into diagnostics mode and found stored error codes F7E4 for basket re engagement failure, F1E2 for motor over voltage, and F5E4 lid not being opened between cycles. I could not properly test the unit due to the broken latch. I am ordering the latch and catch to install, and will come back with the control. We will need to further test the unit once the latch is installed. Office to reschedule. ; ordrng 1 W11394572 (Latch) and 1 W11215091 (Catch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM00

Near Georgetown, Texas 78626

David S

Job Details: 12/01/2021

Arrived on site for fridge door not closing right. I inspected the unit and work. I found the bottom right of the unit damaged and crinkled at the hinge causing the door to tilt. I called techline and spoke to Ed. I advised him of my findings.

We serviced a

WHIRLPOOL DRYER

Model WED9470WW1

Near Lakeway, Texas 78734

Jacob

Job Details: 12/01/2021

Arrived onsite to replace part ordered by previous tech. Replaced part. Tested the unit. Unit tested good. No issues at this time. Job complete

We serviced a

GE DISHWASHER

Model ZDT925SINII

Near Kingsland, Texas 78639

Cliff

Job Details: 12/01/2021

Arrived on site to diagnose a dishwasher with a door not opening and closing properly. Found springs not set for custom panels. Adjusted spring tension and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Hutto, Texas 78634

Wesley

Job Details: 12/01/2021

Arrived onsite and tested dishwasher for leak and found customer had experienced an oversudsing problem. Advised customer on findings and tips and other advice for best performance. ; O-emld tckt

We serviced a

WHIRLPOOL OVEN

Model WFG525S0JS0

Near Andice, Texas 78628

Kimo

Job Details: 12/01/2021

Arrived onsite for oven not lighting. Upon inspection I found that the bake burner was disconnected from the gas valve due to the customer installing his own parts. I reconnected it and tested unit and found that it ignited. Unit is now operating as designed. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD618ESS01

Near Austin, Texas 78729

David Z

Job Details: 12/01/2021

"Arrived on site to follow up on leaking refrigerator. On arrival customer informed me leak stopped when icemaker was turned off. I checked he icemaker and found the fill cup frozen with a chunk of ice in it. Turned on and found the unit leaking from the fill elbow when it fills, and it would run into the liner and down the trim. Ordering new fill elbow / line, union connectors for easier install, and an icemaker / fill valve to make sure its not seeping with the new filter in. Quoted $50 for parts only for connector + line. Additional costs can be incurred if we have to do more than fill line. .; ordrng 1 W11212166 (Fill Tuhe Line) and 1 WP2300868 (Union Fitting 5/16) and 1 WP2198677 (Union Fitting 1/4) and 1 W11243758 (Valve) and 1 W11087434 (Icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Austin, Texas 78752

Matthew

Job Details: 12/01/2021

"Arrived onsite for refrigerator not cooling properly. Upon arrival found freezer section good and ice was being made. Found refrigerator section between 50-55 degrees. Accessed control and tested thermistors. Found freezer thermistor at 6.3 k ohms (r w trace/r), fridge was 5.23k ohms.( b with trace/b). Called tech line for assistance. Provided SR#7732376509. Tech recommended replacing control. Ordering control. Office to reschedule"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GL0

Near Leander, Texas 78641

Justin

Job Details: 12/01/2021

Arrived on site for a dishwasher not washing dishes properly. Upon arrival the customer stated the real issue was the door would not close properly and made a loud clicking noise. Upon further inspection I found the toe plate bent and damaged. This was not allowing the door to close properly. I am ordering the toe plate to return and install. Office to reschedule.; ordrng 1 W10909064 (Toe Plate)

We serviced a

KITCHENAID VENTHOOD

Model KVWC958JSS2

Near Leander, Texas 78641

Justin

Job Details: 12/01/2021

Arrived on site for a vent hood with the heating bulbs not working. Upon arrival I found the bulbs bad. I replaced the bulbs and tested the unit. The bulbs were now working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV01

Near Kyle, Texas 78640

Kevin

Job Details: 12/01/2021

"Arrived on site and inspected refrigerator and found no ice production. Icemaker tray is leaking and motor will not run incoming voltage is correct after replacement Icemaker cycled immediately and filled with water, job complete"

We serviced a

KITCHENAID OVEN

Model KEBS109BSS00

Near Austin, Texas 78726

David Z

Job Details: 12/01/2021

"Arrived on site to diagnose oven that was throwing an error when In use / not in use. Found F2E1 for stuck or shorted key. Error would clear out, but come back shortly after. Replaced console and tested unit. Verified no error present / did not come back.Call complete."

We serviced a

GE RANGE

Model JGS905SEK1SS

Near Lago Vista, Texas 78645

Lou

Job Details: 12/01/2021

"Arrived on site to inspect range oven Bake and Broil not working. Upon further inspection, I removed the unit door and bottom panel and tested Bake. I found the ignitor not glowing. I tested the broil and it operated as designed. I tested voltage to the bake ignitor and found it getting 124V. I removed and replaced the bake ignitor and retested and unit is operating as designed. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Salado, Texas 76571

Tyler

Job Details: 12/01/2021

Arrived on site for dishwasher not turning on. Upon arrival confirmed complaint and after further testing found no power supplied to terminal block under unit. Traced issue back to power cord not fully plugged into outlet. After restoring power found unit turn on as designed. Found no errors in diagnostics. Ran tests found no leaks and unit now functioning as designed call complete

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Austin, Texas 78757

Scott

Job Details: 12/01/2021

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVQ00

Near Austin, Texas 78724

Matthew

Job Details: 12/01/2021

Arrived onsite for freezer not freezing and refrigerator not cooling. During inspection found condenser coils completely covered with dust and debris. Also found product blocking airflow in refrigerator section.. Cleaned condenser coils and adjusted product. Monitored temperature and found freezer compartment reached 0 degrees. Checked dampener and found air circulation was good. Monitored refrigerator temperature and temperature was dropping. Advised customer to put bottled water in freezer to be sure freezing temperature would maintain for at least 24 hours. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Austin, Texas 78745

Scott

Job Details: 12/01/2021

"Arrived on site for washer not spinning load properly. Found tub was grinding when spun manually., and oil leaking . Will need wash plate , gearcase , clutch ,slider . No water leaks detected at time of service.; ordrng 1 W10752283 (Wash plate) and 1 W10752187 (Bolt)"

We serviced a

WHIRLPOOL COMPACTOR

Model GX900QPPS

Near Austin, Texas 78738

Leonardo

Job Details: 12/01/2021

Arrived on site for unit not coming up. Found stuck bottle not letting weight go up. Removed bottle test unit and unit not responding. Ordering new off switch office to reschedule ; ordrng 1 WP9871824 (Switch off) and 1 WP777811 (Switch)

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78745

Kevin

Job Details: 12/01/2021

"Arrived on site and inspected dryer and found power is correct, dryer is operating normally cannot find any issues. Could not duplicate apartment residents experience. Airflow is good and it is heating properly, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, Texas 78756

Matthew

Job Details: 12/01/2021

Arrived onsite for unit door with rust. Found the top of the outer door near touch panel that has rust.

We serviced a

FRIGIDAIRE OVEN

Model FFEW2725LBB

Near Austin, Texas 78703

Leonardo

Job Details: 12/01/2021

Arrived on site to test unit for making loud noise. Turned oven on to 350 and no loud noise. Found cooling fan working correctly could not duplicate the problem job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Austin, Texas 78757

Scott

Job Details: 12/01/2021

"Arrived on site for for still not making ice . Freezer temp 6, fresh 40, ice box 10, all fans working . Got E5 on ice maker test . Ran harvest and fill. All checked normal. Powered unit down , error code went away . No water leaks detected at time of service. I

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Hutto, Texas 78634

Wesley

Job Details: 12/01/2021

Arrived onsite and found unit operating with frozen over drain. Cleared and corrected drain to prevent further clogging. Secured a handle. Unit is now operating as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HZ3

Near Pflugerville, Texas 78660

Wesley

Job Details: 12/01/2021

Arrived onsite and found microwave magnetron electrical pulsing is the cause of the noise the customer called in about checked the cooling fan found smooth and unobstructed. No functional failure and noise within design specifications with no other signs of failure. Advised customer on findings. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Austin, Texas 78724

Matthew

Job Details: 12/01/2021

Arrived on site for unit not draining. Found knock out plug still in disposal. Removed knock out plug and test the unit. Unit drains correctly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW96HEAU0

Near Sunset Valley, Texas 78745

Kevin

Job Details: 12/01/2021

"Washer is stacked, took pictures. Arrived on site and inspected washer and found debris between bellow and door glass surface. Inspected bellow and it is is good, ran all functions is manual diagnostics and everything passed. Sent a short video to PR of washer agitating but not leaking. Replaced dispenser and showed customer how to adjust detergent concentration. Job complete"

We serviced a

WHIRLPOOL VENTHOOD

Model UVL6036JSS1

Near Leander, Texas 78641

Justin

Job Details: 12/01/2021

"Arrived on site for a vent hood with flickering lights. Upon testing the unit I found the flicker would only occur when lights were on low setting. I gained access to the bulbs and found them all good. I inspected the harness and housings and found them good. I called techline and spoke to Steve and received SR# 7732374464. Steve walked me through checking voltage at the switch assembly and terminal block for the voltage to the lights. We found both steady with no fluctuation and having the proper voltage. Steve recommended replacing all bulbs and the switch assembly. I am ordering the assembly, two bulbs, and will return with the two lights on hand to install. Office to reschedule. ; ordrng 2 W11388881 (Bulb)s and 2 W10853393 (Switch)s and 1 W11193832 (Switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Austin, Texas 78734

Luis

Job Details: 12/01/2021

"Arrived on site. Removed defective icemaker,installed a new icemaker ran diagnostics icemaker passed harvest ran fill test passed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Georgetown, Texas 78628

Jonathan S

Job Details: 12/01/2021

"Arrived on site for dishwasher having scratches on control panel. Inspected unit and work area. Found no scratches on panel. Performed diagnostics mode and tested operation. All tested good, no water leaks detected during service. Contacted office and confirmed that we have not been out to service previously."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Rollingwood, Texas 78746

Kevin

Job Details: 12/01/2021

Arrived on site and inspected refrigerator and found when compressor is running cardboard assembly cover below compressor is vibrating.. Added sound pads in between compressor bracket and cardboard cover. Noise has now stopped. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED8620HW

Near Johnson City, Texas 78636

Robert

Job Details: 12/01/2021

Arrived on call to replace previous diagnosed part. Found the drum is defective. ; ordrng 1 W10541657 (Drum)

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Austin, Texas 78745

Jacob

Job Details: 12/01/2021

Arrived onsite for the top oven not lighting up to bake. Checked the unit in diagnostics and noticed that both oven sensors are not reading correctly are reading 10 and 20 degrees above the room temperature in the unit and the glow igniter in the top oven was not igniting.Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Cedar Park, Texas 78613

Justin

Job Details: 12/01/2021

Arrived on site to install previously diagnosed parts. I installed the new dispenser motor. I then tested the unit and found it working as designed. Call complete.

We serviced a

KITCHENAID OVEN

Model KEBC276KSS05

Near Lakeway, Texas 78734

Jacob

Job Details: 12/01/2021

Arrived onsite for glass being cracked on the inner glass. Looked and saw the glass was cracked. Replaced the glass. No issues at this time. Job complete

We serviced a

AMANA DISHWASHER

Model ADB1400AGB3

Near Austin, Texas 78724

Matthew

Job Details: 12/01/2021

"Arrived on site for unit not draining and not drying. Ran unit through diagnostics and there were no error codes. Ran unit through test cycle and all components are working as designed. After speaking with customer, they were not aware of rinse aid. Instructed customer about the benefits of using rinse aid and the drying process. Also instructed customer about supplying hot water through tap and properly loading dishes. No leaks present at this time. Job complete"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS09

Near Austin, Texas 78732

Jacob

Job Details: 12/01/2021

Arrived onsite for unit not starting when door gets closed. Customer showed that when it is closed it wont start sometimes. Customer showed me how they closed it and let them know that the way they were closing the door was not correct as it was too soft for the switches to turn on the unit. Showed them that the door to the unit needs be decent slam to the allow the switches to activate fully. No issues at this time.

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS1

Near Georgetown, Texas 78633

Jonathan S

Job Details: 12/01/2021

"Arrived on site for dishwasher dispenser door release had came off of dispenser assembly. Inspected unit and work area. Attempted to repair dispenser and found clips broken off of dispenser assembly. Removed dispenser and installed new. Assembled unit and performed diagnostics mode, no error codes. Found all components working as designed. No water leaks detected during service."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Austin, Texas 78737

Leonardo

Job Details: 12/01/2021

Arrived on site to test unit for upper rack falling. Found nothing broken just wheel not in track making upper rack not sit correctly. Also found upper rack spray arm was off. Secured spray arm test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6SHEXMT00

Near Round Rock, Texas 78681

Wesley

Job Details: 12/01/2021

Arrived onsite and found freezer evap frozen over and fridge cooling suffering as a result. Ordering bimetal and heater. Customer to defrost prior to return. ; ordrng 1 W11234406 (Bimetal harness) and 1 WP2323198 (Heater)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near New Berlin, Texas 78155

Noah D

Job Details: 12/01/2021

"Arrived on site to inspect unit for not closing normally due to a bent panel. Upon inspection found the panel separating causing issues, replaced outer panel and tested. Complete"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Austin, Texas 78732

Jacob

Job Details: 12/01/2021

"Arrived onsite for unit not draining. Looked at the unit and saw left over water inside the tub. Found that the garbage disposal did not have the hole punched out for the water to drain properly. Punched the hole out, put unit to drain and all water drained from the unit with no issues. No leaks at this time. Job complete"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Hutto, Texas 78634

Wesley

Job Details: 12/01/2021

Arrived onsite for damaged pane and replaced panel. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL WINE COOLER

Model WUB50X24HZ00

Near Austin, Texas 78750

Cliff

Job Details: 12/01/2021

Arrived on site to replace door for wine cooler. Replaced door and all is working properly at this time.

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ1

Near Lago Vista, Texas 78645

Lou

Job Details: 12/01/2021

"Arrived on site to inspect range with no power. Upon further inspection, I found the display blank and non-responsive. Tested voltage at the utmost and got zero volts. Found the breaker tripped. Cycled power and checked voltage and got 248V. Plugged unit in and tested on Bake at 340 degrees and found no voltage getting to the element. I removed and replaced the main control and retested and unit is operating as designed. I tightened the harness connections at the terminal block. Job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506ESS01

Near Austin, Texas 78703

Luis

Job Details: 12/01/2021

"Arrived on site for noise when door is opened past 45?. Replaced extension,shim,hinge,bracket and bushing,reinstalled spring tested door operation good noise no longer present.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Canyon Lake, Texas 78130

Noah D

Job Details: 12/01/2021

"Arrived on site to inspect unit for the metal peeling from the glass, upon inspection found the units glass separated and causing issues, ordering outer glass. Office to reschedule ; ordrng 1 W11167877 (Outer glass)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS

Near Austin, Texas 78736

Leonardo

Job Details: 12/01/2021

Arrived on site to test unit for unit leaking. Found unit leaking from sump and motor.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFO42FTX00

Near Salado, Texas 76571

Tyler

Job Details: 12/01/2021

"Arrived on site for refrigerator needing previously diagnosed main control kit. Upon arrival confirmed prior complaint and installed needed part. After reassembling unit found lights, switchs, and controls all functioning as designed.

We serviced a

KITCHENAID MICROWAVE

Model KHHC2090SSS0

Near Salado, Texas 76571

Tyler

Job Details: 12/01/2021

Arrived on site for microwave needing previously diagnosed ui control. Upon arrival confirmed prior complaint. Found door in poor condition and couldnt safely remove exterior components/door in general to access control. Informed customer of findings and due to wear on door unit would multiple door components to safely complete repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Clifton, Texas 76634

Jonathan M

Job Details: 12/01/2021

"Arrived on site for a refrigerator that has no power. Inspected unit and work area. Confirmed the customers complaint and checked voltage at the wall. Found improper voltage at the wall. Found 123 V going from neutral to ground and from hot to ground. However, found only one volt going from neutral to hot. Used an extension cord to plug the unit into another outlet. Found the unit came on and began operating as designed. I advise the customer that their issue is an electrical supply issue. Unit is working as designed. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Georgetown, Texas 78633

Jonathan S

Job Details: 12/01/2021

"Arrived on site for refrigerator having ice buildup on RC evaporator. Found scratches on floor from unit being previously pulled out of location. Found ice ice buildup on evaporator and drain pan warped. Performed diagnostics mode and laced unit in basic defrost mode. Will need to replace harness and drain pan. . ; ordrng 1 W11457241 (Drain pan kit)"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Moody, Texas 76557

Jonathan M

Job Details: 12/01/2021

"Arrived on site for a range that is not heating properly. Inspected unit and work area. The customer advised that the unit does he properly sometimes click that he notices it does not heat when the door light is on. Tested the unit and found the unit heated up to a 400?F bake cycle. Tested the broiling elements and found that working. I had a customer show me how they closed the door and found the customer being extremely gentle with the door to wear in the door switch does not get activated completely. Advise the customer that he needs to make sure the door is completely closed for the unit to continue to heal as it is a safety feature of the unit that if the door is open for more than 30 seconds, the unit will stop heating. I showed him during a broil cycle how that works. The unit is working as designed. Call complete."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Killeen, Texas 76549

Job Details: 12/01/2021

"Called Whirlpool Tech Line and spoke with ADRIAN SR 7732380475. Adrian walked me through a couple of checks and advised me to replace the ui, console control and harness. After replacing the above parts, the unit tested properly without any issues. Job complete"

We serviced a

FRIGIDAIRE DRYER

Model AEQB6400FS

Near Killeen, Texas 76542

Job Details: 12/01/2021

"Arrived on site for dryer sparking. Discovered the units panel control wouldnt all me to make any definite cycles. The panel control assembly, main control to complete the repair. Also returning with previously ordered parts. Office to schedule return services ; ordrng 1 134557200 (CONTROL BOARD, MAIN) and 1 134557000 (Panel control assembly)"

We serviced a

GE MICROWAVE

Model JVM1870BF02

Near Copperas Cove, Texas 76522

Job Details: 12/01/2021

"Arrived on site to inspect a microwave not responding to commands. Confirmed and checked all switches and the fuse and all checked good. Confirmed the issues were from within the control panel because the unit wouldnt allow the customer to make several selections. Unit will require control panel assembly due to button issues and it not responding to customers input, capacitor magnetron and diode. Office to schedule return services ; ordrng 1 WB07X10626 (Control panel assembly) and 1 WB27X10017 (MAGNETRON) and 1 11QBPUNIV (DIODE) and 1 WB27X10011 (Capacitor)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Killeen, Texas 76542

Job Details: 12/01/2021

Arrived back on site for same issues of dryer not heating. Confirmed the complaint and found when the timer was set to dry it took several times before the unit actually started. Also R&R the cutoff and element. Reassembled and unit heated. Customer satisfied

We serviced a

WHIRLPOOL DRYER

Model WED92HEFW2

Near New Braunfels, Texas 78130

Noah D

Job Details: 12/01/2021

"Arrived on site to inspect unit for making extra noise when cycling. Upon inspection found the vent coupling making extra noise as well as vibration between panels. Added a soft pad under foot and the vibration quieted, attached vents and instructed customer to add soft feet to unit. Complete"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Austin, Texas 78717

Justin

Job Details: 12/01/2021

Arrived on site to install previously diagnosed parts. I installed the new valve and then tested the unit. I found the water flow returned to normal.Call complete.

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Waco, Texas 76708

Jonathan M

Job Details: 12/01/2021

Arrived on site for a dryer that is flashing an F2 E2 error code. Inspected unit and work area. Placed the unit in service diagnostics and found an F2 E1 (UI stuck key) error code. The customer advised that the unit flashes this error code once every 5 to 6 cycles. Tested the dryer and ran it for five minutes. Found the error code pop up as the customer stated. Replaced the console and tested the unit. The unit is working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model GHW9300PW2

Near Horseshoe Bay, Texas 78657

Cliff

Job Details: 12/01/2021

Arrived on site to diagnose a washer that has a broken handle. Washer door handle cracked and broken off machine.

We serviced a

GE REFRIGERATOR

Model PFSS9PKYASS

Near New Braunfels, Texas 78132

Noah D

Job Details: 12/01/2021

"Arrived on site to inspect unit for not cooling, upon inspection found the units compressor not kicking on, found 120v to relay but no voltage out of relay. Spoke with SW and confirmed. Ordering relays. Office to reschedule ; ordrng 1 WR07X10088 (Relay) and 1 WR02X11949 (Relay)"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near New Braunfels, Texas 78132

Andrew

Job Details: 12/01/2021

"Arrived on site to test unit for not responding and to take unit off pedestal. Customer stated she did not want unit removed off pedestal. Cycled power to unit and found all components receiving proper voltage but console not responding. Found ribbon on console was not properly seated into connection. Secured connection, and console instantly responded. If issue persists recommend replacing ACU per service pointer W11481344. No leaks detected. Job complete."

We serviced a

WHIRLPOOL FREEZER

Model WRS325FDAM04

Near Austin, Texas 78741

Scott

Job Details: 12/01/2021

"Arrived on site , replaced led drive module . Light lit very dim and went dead . Ran wiring tests with SW . Called tech line , recommended replacing led drive led . Ordering led lights for both sides . No water leaks detected at time of service. Call to set return Sr 7732379383; ordrng 2 WPW10515057 (Led module)s and 1 W10871583 (Harness) and 1 WPW10515058 (Driver led)"

We serviced a

GE DISHWASHER

Model ZDT975SPJ0SS

Near Blanco, Texas 78606

Robert

Job Details: 12/01/2021

Arrived on call for complaint of not complete draining cycle. Ran diagnostics and no codes. Would like to replace the sensor ; ordrng 1 WD21X22838 (Sensor)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Austin, Texas 78703

Leonardo

Job Details: 12/01/2021

Arrived on site to test unit for gas leak. Found gas leak coming from gas line connector. Secured connector test unit and no leaks present at this time job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near New Braunfels, Texas 78132

Andrew

Job Details: 12/01/2021

"Arrived on site to test unit for water still present at end of wash cycle. Found rain hose kinked causing water to remain. Unlinked hose, tested unit, unit is now working as designed. Advised customer unit will be damp on inside after cycle and unit is working as designed. Also advised to prop door open once cycle is complete for best drying results. No leaks detected. Job complete."

We serviced a

MAYTAG DRYER

Model MED6630HW2

Near New Braunfels, Texas 78132

Andrew

Job Details: 12/01/2021

"Arrived on site to replace previously diagnosed control, moisture strips and harness. Verified parts were needed. Replaced parts, tested unit, unit working as designed. Advised customer with larger loads, loads may need rearranged to get fully dry. Job complete."

We serviced a

MAYTAG DRYER

Model med5740TQ0

Near Johnson City, Texas 78636

Robert

Job Details: 12/01/2021

Arrived on call for complaint of not stopping when door is open. Found the door switch stuck in closed mode. Replace switch and now it is working properly.

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ00

Near Austin, Texas 78759

David Z

Job Details: 11/30/2021

"Arrived on site to follow up on refrigerator not making ice. Checked unit and cycled and found icemaker cycling. Checked and found valve humming, but not producing water. Removed line and found no water coming through line. Removed line and tested wall valve and found line blocked. Cleared line and retested. Found valve filling properly this time. Unit working as designed. Call complete."

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW1

Near Taylor, Texas 76574

Tommy

Job Details: 11/30/2021

Arrived onsite for washing machine clothes soaked at end of cycle. Upon arrival tested found unit actuator had slipped from position and was damaged. Replaced and tested unit is now operating as designed. Job Completed.

We serviced a

KITCHENAID ICE MACHINE

Model KUID308HPS00

Near Austin, Texas 78735

Luis

Job Details: 11/30/2021

"Arrived on site. Found water not draining,diagnosed installers installed a hard rubber hose from machine drain tube to floor plumbing,removed kink from hose,advised customer if water fills bin customer will red to have the hard black hose replaced."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Leander, Texas 78641

Wesley

Job Details: 11/30/2021

Arrived onsite and repaired unit which had a slipped position actuator. Replaced actuator. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL DRYER

Model WED92HEFC2

Near Austin, Texas 78737

Kevin

Job Details: 11/30/2021

Arrived on site and inspected dryer and found it is heating properly and airflow is good. No further repair is needed at this time. Home served as a model for the builder for 2 years and new owner just wanted to confirm operation. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Georgetown, Texas 78626

Tommy

Job Details: 11/30/2021

Arrived onsite for washer not draining upon arrival found unit does drain but valve doesnt close bring water in constantly ordering valve.; ordrng 1 W11038689 (Valve)

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Austin, Texas 78745

Kevin

Job Details: 11/30/2021

Arrived on site and inspected range and found hot is displayed on the control board. I disconnected power and replaced the temperature sensor and they had no effect. Can you control board will be needed to correct the issue; ordrng 1 WPW10556708 (Control)

We serviced a

KITCHENAID MICROWAVE

Model KCMS2255BSS

Near Jonestown, Texas 78645

James

Job Details: 11/30/2021

Performed streem diagnosis. found microwave intermittently not recognizing door as closed.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Austin, Texas 78704

Robert

Job Details: 11/30/2021

Arrived on call for complaint of not washing. Found the heater is defective and motor shorted. Will need sump and motor and heater to complete. ; ordrng 1 W11416362 (Motor) and 1 W11537778 (Heater)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Austin, Texas 78745

Robert

Job Details: 11/30/2021

Arrived on call for complaint of not cooling. Found the compressor running not overloaded. Found both fans working and no frost pattern. Will need SS tech and repair. ; ordrng 1 WP2188823 (Evaporator) and 1 W10507884 (Compressor) and 1 W10913906 (Coupler) and 1 W10143759 (Dryer)

We serviced a

WHIRLPOOL WASHER

Model WTW8500BW0

Near Austin, Texas 78733

Kevin

Job Details: 11/30/2021

"Arrived on site and inspected washer and found bearing noise is just beginning, disassembled Washer and Found it is also just beginning to leak through tub seal. after replacement ran spin in a diagnostic cycle and all noise is now normal. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDM03

Near Austin, Texas 78758

Luis

Job Details: 11/30/2021

"Arrived on site for door seal issues. Found gasket not fully seated to liner,removed gasket remolded gasket reinstalled gasket to liner checked door seal good,gasket seating to liner correctly"

We serviced a

WHIRLPOOL ICE MACHINE

Model GI15NDXZS2

Near Robinson, Texas 76706

Jonathan M

Job Details: 11/30/2021

Arrived on site for an ice machine that has a noisy recirculating pump. Inspected unit and work area. Confirmed the customers complaint and replaced recirculating pump. Tested the unit and the unit began to work as designed. Call complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS0

Near Bee Cave, Texas 78738

Leonardo

Job Details: 11/30/2021

Arrived on site to test unit for unit not draining. Test unit and found clogged drain pump. Removed drain pump and cleared sump. Test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ0

Near New Braunfels, Texas 78130

Noah D

Job Details: 11/30/2021

"Arrived on site to inspect unit for a gas smell and issues with air frying, customer was unaware of burn off smell from oven and was not use to gas. Instructed customer on proper use and how to use air fry. Removed foil liner pan blocking heat. Sr# 7732344952 .Complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Leander, Texas 78641

Kimo

Job Details: 11/30/2021

Arrived onsite for dishwasher dining and not working. Upon inspection I found water in the overflow tray where the float switch is causing the unit to thing that it is flooded. I drained water and leveled unit. And ran a diagnostics cycle and found that unit operating as designed. No leaks at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Georgetown, Texas 78633

Jonathan S

Job Details: 11/30/2021

Arrived on site for unit intermittently cooling. At time of service unit was at temperature. Performed diagnostics mode and tested components. Found control show correct for diagnostics mode but not activating components. Found failed control. Removed failed control and installed new. Tested operation and found unit working as designed. No water leaks detected during service.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Waco, Texas 76705

Jonathan M

Job Details: 11/30/2021

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Woodway, Texas 76712

Jonathan M

Job Details: 11/30/2021

"Arrived on site for an oven that has a broken outer door and handle. Inspected unit and work area. Confirmed the customers complaint and replaced the outer door, handle, and nameplate. Reassembled unit in the unit began to open and close as designed. Was unable to test the rest of the unit due to the unit not being supplied power from the house. The house does not have electrical set up at this time. Call complete."

We serviced a

WHIRLPOOL RANGE

Model WFC310S0ES3

Near Copperas Cove, Texas 76522

Tali W

Job Details: 11/30/2021

"On site for range oven not heating. Confirmed complaint. Found bake and broil elements getting only barely warm. In diagnostics, found F5E1 door latch not operating. Cleared error. Both elements had continuity and ohms were in spec. Continuity through harness was within spec. Found right rear infinite switch had burn marks and was arching when turned on. Unit needs control and right rear infinite switch. No repairs made at this time. Customer wants to contact whirlpool. ; ordrng 1 WP696394 (Hose siphon to tub ring) and 1 WP285655 (Clamp- other end of siphon hose)"

We serviced a

GE REFRIGERATOR

Model GFE28HMHCES

Near Seguin, Texas 78155

Noah D

Job Details: 11/30/2021

"Arrived on site to inspect unit for not cooling normally and causing a loud noise when running. Upon inspection found the fridge Evap frozen over causing fan noises, the defrost was not starting due to short in board. Replaced board and instructed customer to defrost for two days. Complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Georgetown, Texas 78633

Lou

Job Details: 11/30/2021

"Arrived on site to inspect wall oven/microwave combo with microwave interior light not working and MW not shutting off after use. Upon further inspection, I tested the microwave light and found it burnt out. I placed the unit in diagnostics and checked the error codes and found F6E4. I cleared the for code and attempted to test the components and the unit failed. I cycled power for one minute and retested and unit is operating as designed except the MW light. I removed and replaced the bulb and retested and it is operating as designed. After replacing the bulb, I rechecked error codes and the F6E4 error came back after clearing and retesting. I am ordering the main control and CNOTE-LSO PER CUSTOMER REQUEST and office to schedule return service. Customer is connected to WiFi. ; ordrng 1 W11261167 (Main control) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near New Braunfels, Texas 78130

Noah D

Job Details: 11/30/2021

"Arrived on site to inspect unit for not making ice, upon inspection found the icemaker full of ice and the motor operational, checked valve and found no issue, changed temps to allow production. Customer will monitor. Complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Leander, Texas 78641

Kimo

Job Details: 11/30/2021

Arrived onsite for dishwasher not drying dishwasher properly and brown water in plastic bowl. I put unit through a diagnostics cycle with plastic in dishwasher and found that the unit is operating as designed and that the was no brown water at the end of cycle.I advised customer that the dishwasher will not get the dishes completely dry but using rinse aid and run the hot water at the sink to help with drying. I contacted Steve at whirlpool techline and spoke with him about my findings and he confirmed my findings and gave me sr# 7732369491. Job complete.