Arrived on call for complaint of not draining. Found the pump damaged. Replaced pump and test.

"Arrived on site to test unit for no lights on top of RC, test unit found freezer light not working, used jumper to determine if the LED light is bad, all RC lights came on, replaced FC LED module, no leaks detected job complete"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve, and UV dye drier. Vacuumed the system and it held pressure at -30/0. Installed 3.7oz of R134a refrigerant and monitored pressures. Unit held at -2/120. I recommended allowing the unit to cool for 24-48 hours before placing food items inside. No water leaks observed during service, job completed."

Arrived on site for refrigerator needing previously diagnosed ss repair. Upon arrival installed needed parts. Pulled vacuum and then recharged system with 5.5oz of refrigerant per manufacturing specs. Found no leaks when reassembling and testing unit. Psi lvls at 0 & 120 after 15 minute run time. Informed customer to give unit 24hrs to cool. Call complete

"Arrived on site to install previous diagnosed part. Removed failed harness , inverter and magnetron. Installed new and assembled unit. Tested operation. All tested good."

Arrived on site to install previously diagnosed park. Inspected unit and work area. The customer also requested that we swap sides that the door opens. Replaced freezer door and nameplate and tested the unit. The unit is now working as designed. Call complete.

"Arrived on site for a washing machine that is leaking oil and is making a burning smell. Inspected unit and work area. Confirmed customers complaint and found oil underneath the unit and on the motor cover. Found evidence that the belt was flipping causing the burning smell. Unit will need the gear case, belt, and cam for repair.

Arrived on site for refrigerator thats leaking water. Inspected unit and work area. Confirmed the customers complaint and found water leaking from the icemaker due to a crack in the mold. Attempted to use the icemaker on hand and found at the connector was too short and did not have any extensions. Checked my truck for any truck stuck to make it work but was unable to find any parts that would work for this icemaker. Spoke to SR and was advised that we would need to order the correct icemaker and harness for this unit. Ordering parts in the office will need to contact the customer about a reschedule date due to parts availability.; ordrng 1 W10458985 (Harness) and 1 W10884390 (Icemaker)

Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. The customer advised the unit is freezing some of her items in the refrigerator section. Found the customer had set the refrigerator temperature to seven which is the coldest. Also notice the customer had several items pushed to the back wall on multiple shelves. I did advise the customer that pushing things to the back can cause airflow restrictions and cause freezing of said items and items close to it. Ran through diagnostics and found all tests pass. Advise the customer to lower the setting of her refrigerator and to make sure that air can travel freely around the compartment to give her her best cool went over user care guide and the unit is working as designed. Call complete.

"Arrived on site for washer vibrating. Ins unit and work area. Performed diagnostics mode and checked error codes and found none. Inspected gearcase and pulley. Ran automatic test cycle and monitored operation. Ran unit in manual high spin speed. Found unit operating as designed, no water leaks detected during service.Spoke with customer on user care guide."

Arrived on site for to install previous to install previous diagnosed. Removed control and installed new. Assembled unit and tested operation. Found clip not holding silverware tray and float mechanism bent. Will need to replace parts. Office to schedule return when ETA is available.; ordrng 1 WPW10195037 (Float connector) and 1 WPW10671904 (Clip)

"Arrived to inspect washer not draining or spinning out the clothes. Confirmed the complaint and found the lid switch was old and defective. Removed and replaced it, reassembled and unit tested properly."

Arrived on site to install previously ordered thermostat. After installing the unit began cooling. Customer advised to place a bottle of water inside the freezer compartment and wait for it to freeze. Job complete

Arrived on site to install previous diagnosed part. Inspected unit and work area. Found calcium buildup in unit and lower spray arm burnt (see SD-QuickPic). Had customer sign waiver when working with water. Removed control and installed new. Tested operation and found washing and no water leaks detected durning service.

Arrived on site for microwave needing previously diagnosed parts. Upon arrival installed needed hv hardware. Reassembled and tested unit.found microwave heating. Call complete

Arrived on site for arrange that is 100? off in the oven section when baking and has large front claims coming from her burners. Inspected unit and work area. Confirm the customers complaint on both ends and check for resistance through the temperature thermostat. Found it out of range. Replaced thermostat and attempted to adjust burners through the valves. Could not adjust the flames lower. Checked the orifices and found that the orifices were correct. Checked the gas regulator for conversion and found it still converted for Natural gas. Advised customer of the issue and she advised that she would get her propane guy to convert it. Tested the oven functionality and found the unit still off by 25?. Adjusted the unit and temperature calibration and Tesla Diana and a 375?F bake. The unit was fluctuating between 362?F and 377?F averaging 369?F. Advise customer they can continue to adjust the temperature calibration if theyd like but was happy with the average temperature. Unit is now working as designed. Carpentry.

"Arrived on site to replace inner door. Customer approved on new inner door. Installed inner door and dispenser, tested unit, unit working as designed. No leaks detected. Job complete."

"Arrived on site for complaints of no ice. Spoke to SW to help diagnose. Found failed ice maker and harness. Will bring back valve just in case. Told customer we may not need the valve.Ordering part. Job complete ; ordrng 1 D7824706Q (Ice maker) and 1 Wpw187467 (Harness) and 1 2255820 (Cover)"

"Arrived on site to inspect refrigerator leaking water from the front of the unit. Upon further inspection, I find a blackish/brownish sticky substance at the front right roller area on the roller and on the floor. Pulled the unit out and inspected the compressor area and found it clean with no debris. Tilted the unit to the left and placed a wooden block under to support and inspected the front right roller area. The debris looks like molasses as its dark brown and sticky. I removed the roller mount screws and dropped the roller down and found the substance in between the mount and the unit chassis. Cleaned the debris from the unit and re-installed the roller and after doing such, I found the same substance in the same area on the front left roller. I advised the customer that what appears to me is that something spilled and collected in the roll of the metal at the toeplate and possibly the floor is not level tilting to the right where the substance could travel down the metal and onto the roller then onto the floor. I did not find the substance anywhere else other than the front rollers and in the metal of the chassis at the front behind the toeplate.

"Arrived on site to inspect unit for not dispensing water, upon inspection found the maintenance team had lowered the temp causing the tubing to thaw, all functions returned with no issues. Complete"

"Arrived on site to inspect unit for not allowing water through dispenser. Upon inspection found the tubing frozen causing the issues, lowered temps and customer with monitor. Complete"

Arrived on site for taking too long to dry clothes stops in the middle and doesn't dry clothes. Tested dryer and temps were room temperature. Tested voltage at the wall and was getting 120. Gained access to the element and element tested good. Tested coils and coils had failed which caused the control relay to overheat and solder the connector to the relay leaving relay loose on the board. Asked homeowner to leave the dryer unplugged to avoid shorting anything else out with loose relay connection on control. ; ordrng 1 137070890NH (Control)

"Arrived on site to replace control and sensor, found the new control board was not correct, ordering correct control. ; ordrng 1 W11261167 (Control)"

Arrived on site for keypad error code . Connector is good . Did hard rest . Got keypad error code . Found 6 button hard responding at times . Ordering console with touch pad . No gas leaks detected at time of service. Call to set return ; O-emld tckt

"Arrived on site to test unit for gasket not sealed, tested unit found gasket not damaged but just popped out from housing, used putty knife and pushed gasket back in, both gaskets had multiple areas were the gasket wasnt seeding correctly, customer stated that her FC bottom having ice buildup, ran unit through diagnostics cycle and noticed water coming out from back of maker, fill tube to short, need fill tube extension or a proper part to fix issue office to research and reschedule ; ordrng 1 Filltubeextension (Office to research)"

"A arrived on site to test unit for loud noise. Put unit into diagnostics tests 3, 4, and 36. Did not hear any noise out of the ordinary. When the compressor started, customer stated that is the noise. I inspected the compressor, everything is normal. Advised customer that this is completely normal.

Arrived onsite for F1e0 error on display. I power cycled unit and found that nothing change. I will need control to complete job. Ordering 1x W11567348 control. Office to reschedule.; ordrng 1 W11567348 (Control)

Arrived on site to replace heating element for dishwasher. Replaced element and all is working properly at this time. No leaks were found at time of service.

Arrived on site for a washing machine thats making noises. Inspected unit and work area. The customer advised that the unit is screeching during the spin cycle. Confirmed the customers complaint after running the unit through diagnostics. Found that the belt was screeching due to slipping. Replaced both belt and cam and tested the unit. The unit began to work as designed.

"Arrived on site for light issues. Diagnosed a defective led module,replaced upper right side led module in freezer section.

"Arrived on site for no cool. Diagnosed a defective compressor,replaced defective compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good."

"Arrived on site for no ice. Ran diagnostics,ice bucket test passed,ran thermistor test passed,ran harvest test passed,ran fill test passed. All diagnostic for icemaker passed,removed kickplate and icemaker cover no damaged wires.

"Arrived onsite for unit not freezing. Upon inspection found units coil was completely covered in ice. Unit will need defrost timer,defrost heater, thermostat.

Arrived on site to diagnose a dishwasher that is not drying properly. Found heating element failed and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W10518394 (Element)

Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. Confirmed the customers complaint and found the refrigerator side sitting at 53?F. Check the freezer and found no evidence of any defrost issue on the evaporator. Ran the unit through diagnostics and found that the air baffle would not open. Replaced the air baffle and tested the unit. Found the unit cooling properly. Waited for the compressor to kick on and could not hear the compressor running so I opened up the compressor department. Found a big wasp nest built inside the condenser fan housing causing the condenser fan motor not be able to run. Remove the dirt dauber nest and the condenser fan began to run as designed. The unit is cooling and is operating as designed. Call complete.

"Arrived on site to inspect unit for not lighting oven when called, upon inspection found the units left oven not igniting, ordering igniter. Office to reschedule ; ordrng 1 W11205400 (Igniter)"

"Arrived on site to inspect washer control panel not responding. Upon further inspection, I found the unit plugged in and attempted to place in diagnostics and the console failed to respond. I cycled power to the unit and placed the unit in diagnostics and it showed error code F6E2-communication error between UI and ACU. I cleared the code and attempted to continue in diagnostics and the unit would not go any further. Following the tech sheet, I tested voltage to the unit (123V) and voltage at the control to the UI at the J18 connection and got 5VDC. I contacted techline and spoke to Bruce and advised of the complaint and my findings. Bruce recommended unplugging the speaker and retesting. I did such and it continued to fail. Bruce recommended testing the hot water to make sure steam is not getting into the control panel and I did and its not the issue. Bruce recommended replacing the UI console again. I removed and replaced the control panel and calibrated. Retested and unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site and found thermal fuse has failed after replacement ran a bake cycle and everything is operating properly. Job complete.

Arrived onsite for double wall oven with console not operating properly. Upon inspection I found that the console would not turn the bottom oven off after preheat. Unit is connected to WiFi and whirlpool app. I am ordering 1x w11297707 console. Office to reschedule.; ordrng 1 W11297707 (Console)

"Arrived on site and inspected dryer and found it is hitting well but airflow is showing restricted. Inspected sent exit on home and found builder used a find screen mesh or and this is blocked with lint buildup. Pictures. Recommend it to homeowner that this be corrected and dryer should operate normally, job complete"

"Arrived on site for oven not turning on. Upon inspection found the broiler ignitor operated correctly, the bake ignitor was not energizing. Replaced the bake ignitor. Tested the unit and both broil and bake setting operate correctly.

Arrived on site for dishwasher beeping.

"Arrived on site for a washing machine thats not working properly. Inspected unit and work area. The customer advised that she had an issue with a load and that after that load she hasnt been able to get the washer to start. Ran the unit through diagnostics and found an F0 E3 (overload), F2 E1 (UI stuck key), and F5 E1 (lid switch fault -lid opened when start key pressed) error codes. Around the unit through a normal water cycle and the unit ran as designed by sensing, spinning, feeling, and agitating. I canceled the cycle and ran the unit through diagnostics. Ran the unit through an auto test and the unit ran as designed. Tested the lid lock function of the unit 20 times and could not get the lid lock to fault even with opening and closing the lid. The customer advised that sometime she has issues with getting the unit to start. I had a customer attempt to start the washer and found that she was using her fingertip. I did advise her to use her fingerprint to start it due to the heat sensor on the board needing to be activated. Could not find any issues with the unit so I advise the customer to call back if she has any further issue with the unit. Call complete."

Arrived on site to install new console. Replaced console test unit and unit test good job complete.

"Arrived on site to test unit for doors not aligned, tested unit found front right leveling wheel missing axle, need wheel axle to complete job office to reschedule ; ordrng 1 W11365774 (Axle roller)"

"Arrived on site to inspect dishwasher not getting water and detergent not dissolving. Upon further inspection, I placed the unit in diagnostics showing no error codes and continued with testing. Unit dispensed water into the tub and when the motor came on, it began to make a loud groaning noise and the spray arms would not move. I advanced through testing and the drain pump and heating element are operating as designed. I removed and replaced the sump/motor assembly and retested and unit is operating as designed. No water leaks observed during service, job completed.

"Arrived to install previously ordered parts. Removed and replaced the drawer, dispenser, switch, bezel. Unit now functioning properly."

Arrived on call for complaint of not making ice. Found the icemaker failed. After installation test operation.

"Arrived on site to install previously diagnosed parts. Upon arrival the customer stated that the unit will run, in the middle of the cycle it will stop and begin beeping, and it will do this every single cycle. The customer provided a video. In the video the unit stopped and started beeping, and it flashed the F9E1 error code. Upon further inspection I found the unit full of water. I pressed the cancel/drain button and found it working. I then put the unit into diagnostics mode and found stored error codes F9E1 for no drain, F10E1 for dispenser electrical problem, and F8E2 for fill valve electrical problem. I cleared the error codes. I ran the unit through diagnostics and found it ran through as designed. I inspected the drain tube and found it clear and routed correctly. I gained access to the control and found everything in good shape. I found the unit getting good voltage at the junction box. I called techline and spoke to Joel and received SR# 7732440228. Joel recommended replacing the sump and motor. I replaced the sump and then ran a diagnostics cycle on the unit.

Arrived on site for fridge not cooling and freezer icing up again. I inspected the unit and work area. I tested voltage from the control and found good voltage. I found continuity through the bimetal and the defrost element. I found the evaporator fan spinning slowly. I pulled the fan off and found it full of ice. I removed the ice and dried the fan off. I found the fan working as designed now. I found the evaporator pan and the air ducts iced over. I gained access to the drain tube and found it clear. I advised the customer to turn the unit off and let i5 defrost for 48 hours. Job complete.

Arrived on site for range having plastic burning smell. Inspected unit and work area. Disassembled back and inspected wire harness. Found wire burnt at terminal block. Removed failed harness and installed new. Assembled unit and tested operation.

"Arrived on site to test unit for no ice production, tested unit found unit temp in RC @ 39 set to 38 and freezer @ 0 set to 0, no ice in ice bin, put unit into diagnostics ran harvest test 57 got incomplete cycle, ran service ice box fan test 36 and fan did not turn on, thermistors passed, replaced parts tested unit, fan is engaging and full ice maker cycle completed, if issue persists recommend replacing UI control, and control board, no leaks detected job complete"

Performed streem diagnosis. found display led lights failed and unit has same display read out at all time. customer started a cook cycle and the display stayed the same. Unit will need new display control to repair.

Arrived onsite for dryer not operating properly. Tested unit by running time dry and noticed that the timer was not moving. I replaced timer and tested unit and found that the timer moved this time. I also performed a vent test and found good flow. Unit it operating as designed. Job complete.

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit grates and tested. Job Completed.

Arrived on site for unit not washing. Upon inspection found no water coming in unit from the water supply. Advised customer that a plumber would need to be called to resolve issue. Job complete

"Arrived on site and replaced igniter diagnosed on previous visit, collected balance, and shirt range is heating properly take one picture job complete"

Arrived on site to install previously diagnosed part. Found that the control was not bad. Found a polarity issue. Found 120 coming in and not 240. After further diagnostics found that L1 leg on the cord had melted the plastic on the cord there was no continuity from wall to block. Also found the outlet itself was bad and caused arcing to the plug. Adjusted cord placement and restored missing leg of 120 to operate unit. Unit powered on and heated and functioned properly just was not able to secure connection.Advised customer to to have the 240 outlet replaced by an electrician as well as installing new power cord. Job complete

Arrived for - SP W11540964 heater issues.

Arrived on site to diagnose a microwave that isn't turning on constantly. Found outer panel of microwave door out of alignment and reset it to proper position. Tested unit and found all is functioning properly at this time.

Arrived on site to inspect unit for not cooling normally in upper cab. Upon inspection found the middle compartment closed off with ice caused by either a closed damped or debris. Ordering damper and defrosting unit. Office to reschedule ; ordrng 1 241518501 (damper)

"Arrived on site to inspect unit for not dispensing water or ice. Upon inspection found the unit was completely stopped and didnt dispense water or ice, tested without new filter and unit worked. Customer must replace filter. Complete"

Arrived on site to replace sump and motor. Replaced sumpAnd motor test unit not leaks present at this time job complete.

Arrived on site to replace lp conversion. Replaced orifices test unit and flames are rights size and no yellow flame job complete.

Found unit panel didnt come with hardware as needed. Reordering panel.; ordrng 1 W10909064 (Panel)

Arrived on site for fridge leaking. I inspected the unit and work area. I gained access to the thermistors and found the rc thermistor at 7.2 kohms and the fc thermistor at 22 kohms. I found water under the fridge. I found the Rc evaporator thermistor at 8 kohm and the fc evaporator thermistor at 25 kohms. I found the control running version 7.0.0. I inspected the drain tube and found it clear and sealed the the cabinet. I tested the water dispenser and found no leaks there. I tested the icemaker and found a pin hole leak in the line. I removed the leaking section and installed a water line coupler to seal the line. I called techline and spoke to Liam I advised Liam of my findings. I received sr# 7732432896. The unit is now working as designed. Job complete.

"Arrived on site for no power dryer . Ran voltage check at terminal block . One leg at 50v, other leg 190v. Tried breaker flip, breaker are almost falling out of box . Informed customer to call electrician. Job complete"

"Arrived on site to test unit for LF(long fill). Found hot valve not opening and cold just trickling. Valve was clogged, disconnected lines and rang water to clear any possible debris and noticed cold water pressure was very weak. Got reading of 18psi on cold line and 30psi on hot line. Ran water through lines a bit more till air was cleared. Customer stated they received a letter stating water lines would be worked on in the area possibly affecting pressures. Purged air out and pressures returned. Replaced valve, tested unit, unit now working as designed. Advised customer to monitor and if work persists on water pipes more than likely would end up getting more air in lines and just to continue running unit as air would eventually clear its self. No leaks detected. Job complete."

Arrived onsite for washer leaking. Upon arrival found front clamp completely missing..; ordrng 1 W11266654 (Clamp)

Arrived on site for unit not operating. Found F2E2 UI loss connection. During inspection found UI not responding. Need to replace UI. Replaced UI and tested unit. Unit operates correctly. No leaks present at this time. Job complete

Arrived onsite and found unit check vent light would come on most loads. Tested run and found clear venting but about 50 feet of exhaust venting including factored 90s. Advised customer that the dryer is rated for 25ft of pressure. And the check vent light will always come on due to the long exhaust. But the exhaust is clear and the clothes are drying. All checks good. Advised customer on findings.

"Arrived onsite for refrigerator making knocking sound. Upon arrival found unit temps rc at 44 and fc at 2 found knocking coming from unit drier and tubing. Likely due to bad airflow due to damper only opening part of the way. Replaced unit damper and tested found it now opening all the way, spoke with customer on giving unit time to have sound die out. Job Completed."

Arrived on call for complaint of tub shaking. Ran diagnostics and found the shocks will need to be replaced. ; ordrng 4 WPW10261492 (Shock)s

Arrived onsite to repair leak coming from the heater terminal. Upon further inspection found that the heater nut had not been installed properly and the water caused an ark that melted the terminal nut. Ordering terminal nuts to repair. Repaired wiring. Unit heater may not be needed. Returning with nuts and heater to repair. ; ordrng 2 8268548 (Heater terminal nut)s

"Arrived on site for no cool in fresh food section. At time of visit fresh food reading 38? checked evaporator no traces of dye,removed compressor cover no traces of dye,ran diagnostics thermistors passed,ran cooling test. Pressures reading correctly on fresh food and freezer test."

Arrived onsite for unit not lighting in the bake oven. Upon further inspection. Found that the bottom drawer had a pan that was too high and interferes with the unit trying to try and spark and get the flames started. Removed the pans. Tested the unit 2 time and unit lit with no delays. Let customer know about the pans in the bottom drawer issue. No other issues at this time. Job complete

"Arrived on site to inspect unit for not spinning normally, upon inspection found the unit spinning quietly and normally. Found a oversuds and a overload code. Instructed customer on proper use. Complete"

Arrived on site to install previous diagnose part. I removed and installed a new blower motor. I measured the distance between the cooktop and vent hood. It measured 34 1/3 inches. The minimum is 27 inches and maximum of 36 inches. The vent is with in range. I tested the unit and it is working as designed. Job complete.

"Arrived on site to inspect unit for not allowing water through spray arm. Upon inspection found the units spray arm broken causing issues, replaced spray arm and tested. Complete"

"Arrived onsite for unit giving an F8E4 error code. Looked at the unit and saw the error code. Upon. Further inspection, found that the water fill line is leaking inside the catch pan at the float switch and that is reason for the error message and the water over flowing in the catch pan. Let tenant know to tell the landlord that the water fill line needs to be replaced and may need to call the original installer to replace the part. Took pic of the leak. No other issues at this time. Job complete"

"Arrived on site to inspect dishwasher not working. Upon further inspection, the customer advised that they turn the unit on, but it doesnt appear to actually come on and clean. I placed the unit in diagnostics showing error code F2E1. Cleared the code and continued with testing. Unit is operating as designed. I found a large amount of debris in the sump drain area. I removed the drain filter and found it completely clogged and it allowing the OWI sensor to function properly. Cleaned the filter and the sump screen and retested and unit continues to operate as designed. Customer advised they have a water softener system. I made recommendations for use and care, as well as, detergent & rinse aid use. No water leaks observed during service, job completed."

"Arrived on site for refrigerator making loud noises. Inspected unit and work area. Found customer had powered unit of to defrost. Customer had picture of ice buildup on RC evaporator iced up on left side of evaporator only. Found drain pan sloped to the left and not allowing water to drain. Gained access to evaporator assembly and found left evaporator screw not attached. Removed screw and added longer screw to evaporator mount. Simulated defrost cycle by pooping water over evaporator. Found water draining as designed. Performed diagnostics mode and ran test 4 and found operating as designed. Found unit still in adaptive defrost and switch to basic. All tested good, no water leaks detected during service."

"Arrived on site to install previously diagnosed and ordered parts. Due to the element failure and the hinge friction pads going bad, I removed and replaced the mentioned parts and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived site , replaced motor , blower wheel and kit . Unit is sounding normal. No lint build up at time of service . Job complete"

"arrived onsite for unit washing all the way. Put unit In Diagnostics Got A few error codes. Erased the codes and re started the unit. After diagnostics was done got and F6E3 ACU and MCU not communicating. But during the testing did notice that the tub would not spin. Went ahead and replaced the control. Re tested the unit, and new control did not fix the unit. Looked under the unit and saw what looked to oil that came from the gear case. Ordered parts. Needs authorization before returning. Office to reschedule ; ordrng 1 W11423759 (Gear case) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10915701 (Rotor) and 1 W10902814 (Wash plate)"

Arrived on site to double check unit for not enough heat from burners. Tested burners and once set to desired setting. Burners will go down to cooling faze and then back up to maintain cook temperature. unit is operating as designed. Job complete

"Arrived on site for customer complaint of frost in freezer, found water not draining properly in RC defrost drain line causing drip pan to bow and crack thus leaking onto top of freezer gasket and freezing. Ordering drip pan and drain tube.; ordrng 1 W11457241 (Drip pan) and 1 W11084807 (Drain tube)"

"Arrived on site for complaints of front right burner not lighting. Fount front right burner sparking, but no flame. Tested gas flow by lighting burner with a candle lighter and it lit right away. Cleaned burner and no change. Started to gain access to inside, and found gas line has no notch cut out, took picture. Advised customer that the unit cannot be pulled out due to the incorrect installation. Customer will contact the installers and have the issue fixed. Will order parts likely to fix the issue. Office to reschedule once customer has the install corrected. ; ordrng 1 WPW10116108 (Ignition) and 1 W10846622 (RF orifice holder) and 4 WPW10373929 (Screws)s and 1 W10763503 (Harness igniter)"

"Arrived on site for complaints of no lights working. Found all lights not working. Located the correct light to replace, and found the connector was foamed into the unit.

"Arrived on site for microwave not heating. Inspected unit and work area. Tested operation to verify failure. Removed unit and tested while measuring amp draw, found magnetron drawing correct amps. Found failed high side.

Arrived onsite for refrigerator ice maker not dispensing. Upon arrival found unit solenoid broken. . ; ordrng 1 241675704 (Solenoid)

"Arrived on site for oven not powering on after running self clean. Inspected unit and work area. Gained access to thermal fuse and measured voltage to fuse and out, found thermal fuse open/ failed. Removed failed thermal fuse and installed new. Assembled unit and powered on. Tested heating operation and found all tested good.

"Arrived on site for customer complaint of unit making loud noise, I replaced repair kit, unit tested good.

"Arrived on site for customer complaint of burners not simmering, I adjusted burner valves, unit tested good.

Arrived onsite to replace parts ordered by the technician. Replaced parts. Tested the unit. Unit tested good. No issues at this time. Job complete

"Arrived on site ,replaced auger motor ,washer and yoke . Dispensed ice with no issues. No water leaks detected at time of service. Job complete"

Arrived on site to install previously diagnosed part. Removed filter housing and installed new filter housing. Installed customers brand new every drop filter. Purged two gallons of water through water dispenser. Ran test 45 and water came into the ice mold as designed. No leaks detected. Job completed.

"Arrived on site to install a power cord. I installed the customers power cord. I then went to test the unit, but the unit would not power on. I checked voltage at the wall and found it bad. I informed the customer on my findings.