Service History 1095

Near Marble Falls, TX 78654
James
Job Details: 10/20/2018
ICE MACHINE WHIRLPOOL KUIS18PNZB1 Arrived on site and tested operation. Found unit making ice but it’s clumping in the bin. Unit harvested slab upon arrival but was hung up on the cutter grid and not fully off of evaporator. Watched second slab form and found it forms properly and is slow to come off of evaporator. Found unit leaning back but due to the installation I am unable to properly level. Instructed customer of issue and recommended to have blocking installed to level unit properly. All water connections dry at time of service. Job complete
Near Horseshoe Bay, TX 78657
James
Job Details: 10/20/2018
ICE MACHINE KITCHENAID KUIC15PLXS2 Arrived on site and installed new hose. Cleaned connection at drain trough before searing new tube. Tested for proper operation and found unit working properly. All water connections dry at time of service. Job complete
Near Austin, TX 78736
Kevin
Job Details: 10/20/2018
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site and inspected refrigerator and found it would not enter diagnostic cycle for icemaker or water dispenser. After replacing control board found that pantry UI has shorted and after disconnecting it dispenser and icemaker function has returned. Will need to bring back a pantry UI to correct issue. No water leaks from connections at time of service.; ordrng 1 WPW10732686 (cover)
Near Buchanan Dam, TX 78609
James
Job Details: 10/20/2018
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Arrived on site and tested operation. Found ice maker stalled mid harvest and hanging down from liner. Found water has gotten into motor area due to ice maker leaning down towards motor. Installed new ice maker and secured to liner to ensure is level. Tested for proper operation and found unit working properly. Job complete
Near Killeen, TX 76542
Arthur B.
Job Details: 10/20/2018
REFRIGERATOR GE GSH22JFXLBB "Arrived onsite for customer complaint of SxS refrigerator not cooling and fans not running. Found lights are on but no fans,compressor running. Removed control and installed new replacement. Tested unit. Found all fans come on but not compressor. Unit will also need inverter. R/S for Wednesday 10/24. Unit is unplugged at this time.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WR49X10283 (inverter kit)"
Near Burnet, TX 78611
James
Job Details: 10/20/2018
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site and tested operation. Found rear right burner not lighting. Found igniter loose due to retainer clip has come off. Secured properly and tested. Unit working properly. Job complete
Near Kyle, TX 78640
Leonardo
Job Details: 10/20/2018
DISHWASHER GE GSD6600G02WW Arrived on site to test unit for not draining. Test unit and found food clogging drain motor again. Will need to order new drain motor. Advised customer again about big pieces of food in dishwasher. Ordering new drain motor WD26X10016 needs autho office to reschedule ; ordrng 1 NEEDSAUTHO (NEEDS AUTHO) and 1 WD26X10016 (DRAIN MOTOR )
Near Austin, TX 78732
Cliff
Job Details: 10/20/2018
WASHER AMANA NTW4516FW3 Arrived on site to diagnose a washer that is not turning on. Found main control board shorted out. Replaced control board and tested unit found all is functioning properly after repairs. No leaks were found at time of service.
Near Austin, TX 78717
Cliff
Job Details: 10/20/2018
RANGE WHIRLPOOL WFG540H0ES1 Arrived on site to diagnose a range that is not lighting burners properly. Tested unit and found left front burner slow to ignite due to failed burner head. Replaced burner head and tested unit found all is operating normally at this time.
Near Austin, TX 78745
Luis
Job Details: 10/20/2018
REFRIGERATOR WHIRLPOOL ED5LHAXMB10 Completely different issue from prev repair. Customer complaint is of water leaking from dispenser. Found excessive moisture on ice door and dispenser liner. Diagnosed insulation has pulled from liner causing condensation on liner and forming mold. Unit will need new freezer door. Need AUTHO approval ; ordrng 1 L2261180B (FZR DOOR BLACK) and 1 NEEDAUTHO
Near Brushy Creek, TX 78717
Cliff
Job Details: 10/20/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose a dishwasher that is not draining. Found plug not removed from garbage disposal. Removed plug and tested unit. Found all is working properly at this time.
Near Austin, TX 78717
Cliff
Job Details: 10/20/2018
WASHER WHIRLPOOL MVWB725BW0 Arrived on site to diagnose a washer that isn’t locking. Found that latch is binding internally and not working all the time. Replaced latch and found all is now working properly. No leaks were found at time of service.
Near Killeen, TX 76543
Arthur B.
Job Details: 10/20/2018
REFRIGERATOR GE GSH25JFXLWW Arrived onsite for customer complaint of SxS refrigerator not making ice nor dispensing water. Removed water filter and found water filter head leaking out. Unit will need new filter head assembly. Customer will provide new filter. R/S for 10/24. All water connections were dry at time of service.; ordrng 1 WR17X20862 (mwf manifold & tubes)
Near Manor, TX 78653
Joseph C.
Job Details: 10/20/2018
COOKTOP WHIRLPOOL WCE55US0HS00 "Arrived on site for “hot surface light not shutting off” complaint. Inspected unit and found infinite switch, for front right burner to be faulty. Removed and replaced infinite switch for front right burner. Tested unit. Unit is performing as designed. Light now stays on until cooktop surface has cooled."
Near Austin, TX 78725
Joseph C.
Job Details: 10/20/2018
REFRIGERATOR WHIRLPOOL ED22UEXHT00 "Arrived on site for “loud and rattling noise” complaint. Inspected unit and found refrigerant line rubbing frame. Adjusted refrigerant line. Instructed customer to try to record noises, if they return. No leaks detected, at time of service."
Near Del Valle, TX 78617
Joseph C.
Job Details: 10/20/2018
MICROWAVE WHIRLPOOL WMH75520AB0 Arrived on site for “light won’t shut off and shut door appears on control panel” complaint. Inspected unit and found door interlocks and switches to be faulty. Removed and replaced door interlocks and switches. Tested unit. Unit is performing as designed.
Near Austin, TX 78723
Joseph C.
Job Details: 10/20/2018
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site for “unit not heating” complaint. Inspected unit and found capacitor and diode to be faulty. Removed and replaced capacitor and diode. Reassembled and installed unit. Tested unit. Unit is performing as designed.
Near Florence, TX 76527
Steve C.
Job Details: 10/20/2018
REFRIGERATOR WHIRLPOOL GI5SVAXVL01 Arrived on site for the unit is not working. Tested the unit and found the display will flash when pressing the buttons. Found the unit will need a new control and will program on next visit. Unit also needs new ff door gaskets due to being torn. Office will need to get autho and reschedule customer.; ordrng 1 CNOTE (AUTHO ) and 1 WPW10310240 (cntrl-elec) and 2 WPW10435969 (gasket-fip BLK)s
Near Killeen, TX 76542
Arthur B.
Job Details: 10/20/2018
MICROWAVE WHIRLPOOL WMH73521CS6 "Arrived onsite for customer complaint of OTR microwave light not turning off. Tested unit and found control replay to socket is faulty. Removed control and installed new replacement. Upon testing new control,found unit would trip breaker. Found replacement control is faulty. Reordering control and bulb per customer request. Also found that unit falls under additional 1 year warranty with builder. ; ordrng 1 W10893407 (cntrl-elec)"
Near Austin, TX 78746
Kevin
Job Details: 10/20/2018
RANGE KITCHENAID KSDG950ESS1 "Arrived on site and replaced orifice holder diagnosed on previous visit, after replacement it is now operating properly. No for the repair is required at this time, job complete."
Near San Marcos, TX 78666
Diego G.
Job Details: 10/20/2018
DRYER WHIRLPOOL WED4815EW1 "Arrived on site. Check for no operation issues. Found bad door switch not allowing unit to operate. Replaced door switch and cycle, all functions tested OK. Dropping play"
Near San Marcos, TX 78666
Diego G.
Job Details: 10/20/2018
DRYER WHIRLPOOL WED4815EW1 "Arrived on site. Check for no operation issues. Found bad door switch not allowing unit to operate. Replaced door switch and cycle, all functions tested OK. Dropping play"
Near San Marcos, TX 78666
Diego G.
Job Details: 10/20/2018
DRYER WHIRLPOOL WED4815EW1 "Arrived on site. Check for no operation issues. Found bad door switch not allowing unit to operate. Replaced door switch and cycle, all functions tested OK. Dropping play"
Near Austin, TX 78747
Luis
Job Details: 10/20/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for fresh food not cooling found unit not defrosting,replaced defrost bimetal ran forced defrost unit ran through a defrost cycle cleared ice from evaporator checked air flow unit working as g as designed."
Near Austin, TX 78738
Leonardo
Job Details: 10/20/2018
DISHWASHER KITCHENAID KUDC10FXSS5 Arrived on site to test unit for unit making loud noise during drain cycle and panel not responding. Test unit and found glass in drain motor removed glass test unit and unit test good test panel and found shorted panel will need to order new panel WPW10481130 also ordering new retainers WPW10503548 rescheduled for ; ordrng 1 WPW10481130 (PANEL STAINLESS ) and 2 WPW10503548 (RETAINER )s
Near Austin, TX 78747
Leonardo
Job Details: 10/20/2018
RANGE KENMORE 36273465691 Arrived on site to test unit for door not opening. Test unit and found broken latch assembly. Can’t find parts number for latch part by be NLA. Need new latch ; saved tckt
Near Killeen, TX 76542
Arthur B.
Job Details: 10/20/2018
WASHER GE WPDH8900J1MG "Arrived onsite to install new door boot to front load washer from my prior visit’s diagnosis. Removed front door and removed warped boot. Installed new replacement. Reassembled. Tested unit. Unit now fills,washes,drain and spins with no issues. All water connections were dry at time of service."
Near Austin, TX 78759
Scott
Job Details: 10/20/2018
REFRIGERATOR WHIRLPOOL MFX2676FRZ00 "Arrived on site ,replaced freezer door . All is sealing normal . No water leaks detected at time of service . Job complete ."
Near Killeen, TX 76542
Arthur B.
Job Details: 10/20/2018
DRYER WHIRLPOOL WED7500GC0 Arrived onsite for customer complaint of damage door seal on dryer. Found seal all torn. Removed and replaced seal. Reassembled. Tested unit. Unit heats properly and seal seats food to cabinet. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78759
Scott
Job Details: 10/20/2018
DRYER MAYTAG MEDC465HW0 Arrived on site leg replacement and temp switch . Replaced leveling leg . Did not have the correct switch . Marconi parts break break down had switches in wrong location . Ordering correct switch . Please call customer to set return visit . ; ordrng 1 WP8578354 (swtch-temp)
Near Killeen, TX 76542
Arthur B.
Job Details: 10/20/2018
WASHER WHIRLPOOL WTW8040DW0 Arrived onsite for customer complaint of top load washer still vibrates and shakes when spinning. Tested suspension and found all 4 warn. Removed and replaced suspension. Reassembled and ran test 052. Unit calibrated successfully. Tub now stiff with new suspension. All water connections were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 10/20/2018
DRYER WHIRLPOOL MEDB835DW4 Arrived onsite to removed and replace blower wheel to dryer from prior tech’s diagnosis. Removed bulkhead. Removed broken blower wheel and installed dryer pads to bottom if motor frame. Reassembled and tested unit. Unit now tumbles and heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78749
Kevin
Job Details: 10/20/2018
WASHER WHIRLPOOL MVWX500BW0 "Arrived on site and found saved code for No fill, long fill. Set washer into diagnostic cycle found water flow is not good. Inspected valves in town they were not turned on very high. After turning up water at source flow has improved. No other issues found with washing machine, quoted customer for a customer education service fee. No water leaks from connections at time of service, job complete."
Near Austin, TX 78731
Paul
Job Details: 10/20/2018
WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer that was leaking after a cycle. I tested the unit and found the fill valve housing leaking. Need to replace the housing to complete service. Ordering W11127357 HOUSING. RS for Wed 10/24.; ordrng 1 W11127357 (HOUSING)
Near Austin, TX 78744
Kevin
Job Details: 10/20/2018
COOKTOP GE JGB630DEF1BB "Arrived on site and replaced all parts diagnosed on previous visit. Cooktop is now operating properly. No for the repair is required at this time, job complete"
Near Leander, TX 78641
Lou
Job Details: 10/20/2018
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "arrived on site to install previously diagnosed and ordered parts. Customer paid in full and agreed to the repair. I removed and replaced the emitter and receiver boards and tested. The unit operates as designed, no water leaks observed during service. Job completed."
Near Leander, TX 78641
Lou
Job Details: 10/20/2018
DISHWASHER GE GDF610PSJ0SS "arrived on site to inspect dishwasher not dispensing detergent. Upon further inspection, I placed the unit in diagnostics and tested with no error codes at the beginning. I tested the dispenser several times ad it opened every time tested. I tested the drain pump, reciprocating pump (sump/motor), and heater and the unit operated as designed. I found a clump of detergent at the opening of the dispenser that was keeping the door from opening. Once I cleared the detergent it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78737
Robert
Job Details: 10/20/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of water spray from dispenser. Found water splashes out instead of down. Replaced hose and test water dispenser better. No leaks detected at time of service. Job complete.
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/20/2018
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Arrived on site for unit not turning in, unit is getting power, needs control board and panel. Need CNOTE part AUTHO. No leaks on site; ordrng 1 WP8535166 (panel-cntl) and 1 WPW10039780 (cntrl-elec)"
Near Austin, TX 78737
Leonardo
Job Details: 10/20/2018
MICROWAVE WHIRLPOOL MMV5000ADB Arrived on site to test unit for unit sparking and smoking. Test unit and found bad diode and capacitor. Customer declined estimate. Job complete
Near Hutto, TX 78634
Wesley
Job Details: 10/20/2018
DRYER WHIRLPOOL WED94HEXW0 Arrived on site and rediagnosed cause of no spin to be shredded belt and seized idler pulley ordering repair kit and bracket to repair. ; ordrng 1 4392067 (dryer repair kit) and 1 W10837240 (bracket)
Near Hutto, TX 78634
Wesley
Job Details: 10/20/2018
WASHER WHIRLPOOL WFW85HEFW1 Arrived on site and installed control and console. Then tested unit. Operating as designed. Left home advised customer on repair. Received call from customer stating same symptoms of failure not continuing through entire load and not draining consistently. ; ordrng 1 CS (DONA) and 1 TROUBLE
Near Austin, TX 78747
Leonardo
Job Details: 10/20/2018
MICROWAVE AMANA AMV2307PFS0 Arrived on site to test unit for open close door error. Replaced interlocks test unit and unit test good unit working as designed and no error codes.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/20/2018
FREEZER WHIRLPOOL GI5FVAXVL01 Arrived on site and found unit start device failing. Returning with start relay to repair. ; ordrng 1 WPW10197428 (start relay)
Near Austin, TX 78757
Scott
Job Details: 10/20/2018
REFRIGERATOR KITCHENAID KBFS25EWMS10 "Arrived on site for not making ice . Found IM had failed . One year on parts and labor . Ran successful harvest . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78758
Scott
Job Details: 10/20/2018
OVEN WHIRLPOOL WFG510S0AS2 Duplicate call
Near Austin, TX 78759
Scott
Job Details: 10/20/2018
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washer not draining . Ran diagnostics . Drain error code , but in Manuela mode and motor just hummed . Found one of the wires had worked itself out of connection . Rewired connection , tested unit and all checked out normal . No water leaks detected . Job complete ."
Near Austin, TX 78731
Paul
Job Details: 10/20/2018
DISHWASHER KENMORE 665.13732K601 Arrived onsite for the dishwasher that the clean light continues to blink and the unit will not turn on. I found the high limit on the tub open causing the issue. Customer wants to shop for a new machine. I charged the customer DW100 LABOR $99.99 + tax and explained the estimate is good for 60 days.
Near Taylor, TX 76574
Wesley
Job Details: 10/20/2018
OVEN KITCHENAID KEBS209BSS Arrived on site and was able to verify no burning or problems with unit. Advised customer on use and care.
Near Buda, TX 78610
Robert
Job Details: 10/20/2018
RANGE GE JBS55DM5BB Arrived on job for complaints of run away temperature for front right burner. Found switch not regulated. ; ordrng 1 WB24T10145 (range burner control) and 1 WB30T10132 (range 8 radiant surf)
Near Austin, TX 78748
Robert
Job Details: 10/20/2018
WASHER MAYTAG MVWX700XW2 Arrived on job for complaints of not spinning. Found gearcase leaks oil and cam covered in oil. Customer declined repairs
Near Austin, TX 78744
Robert
Job Details: 10/20/2018
DRYER AMANA NED4655EW Arrived on job for complaints of not heating. Found dryer power supply not correct. No 240v. Customer to get electrical repairs done.
Near Hutto, TX 78634
Wesley
Job Details: 10/20/2018
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived onsite and installed grate kit. All checks good.
Near Buda, TX 78610
Robert
Job Details: 10/20/2018
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Arrived on job for complaints of frost and leaks. Drain blockage removed for leak and freezer door switch not detected. ; ordrng 1 WP12466115SP (light switch)
Near Austin, TX 78757
Wesley
Job Details: 10/20/2018
WASHER WHIRLPOOL WTW5640XW Arrived on site and found unit needing control reset. Reset control and calibrated. All operations checks good.
Near Elgin, TX 78621
Chase
Job Details: 10/20/2018
WASHER WHIRLPOOL MVWX655DW1 "10/19/18 13:09: CS rspndd 10/19 FRI, Called tech line to document findings with water harness test. Found water hardness at 400ppm which was advised is the cause of rusting on dispenser. Was told to refer customer to back to customer care. No further repairs recommended."
Near Cedar Park, TX 78613
Wesley
Job Details: 10/20/2018
DRYER MAYTAG MEDC215EW0 Arrived on site and repaired unit with truck stock fuse. All else checks good. Element not grounded.
Near Burnet, TX 78611
James
Job Details: 10/20/2018
REFRIGERATOR GE GSHL6PAXCELS Arrived on site and tested operation. Found overload cutting out after short run time. Tested with new overload and start relay. Allowed compressor to run for 30 minutes with no issues and unit cooling properly. Compressor not overheating and all tests good. Job complete
Near Austin, TX 78744
Robert
Job Details: 10/20/2018
DRYER MAYTAG MEDX655DW0 Arrived on job for complaints of not heating. Customer said heat will not always work but husband moves timer knob and heat returns. Replaced timer and test.
Near Austin, TX 78747
Robert
Job Details: 10/20/2018
DISHWASHER AMANA ADB1400AGS1 "Arrived on job to replace standpipe and float assembly. After replacement of parts test for leaks,none found."
Near Buda, TX 78610
Robert
Job Details: 10/20/2018
DISHWASHER GE GSD2101V35BB Arrived on job for complaints of no power. Found the power supply not correct. Reset power and test. No leaks detected.
Near Buda, TX 78610
Robert
Job Details: 10/20/2018
DISHWASHER WHIRLPOOL WDF330PAHS Arrived on job for complaints of door not staying down. Replaced pads on hinges. After replacement of parts test door .
Near Buda, TX 78610
Robert
Job Details: 10/20/2018
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on job for complaints of leaks. Moved sound pad it was too low and wet.
Near Buda, TX 78610
Kevin
Job Details: 10/20/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM "Arrived on site and replaced brackets and basket diagnosed on previous visit, after replacement no change made to operation. No further adjustments can be made to change customers experience. No water leaks from connections at time of service, job complete"
Near Kyle, TX 78640
Kevin
Job Details: 10/20/2018
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and set oven to bake at 450 degrees, oven reached trmperature in expected amount of time. Actual trmperature was 475 when display reached 450, and increaseed to 510 Before dropping to 430. Front of glass on door surface is showing to be 154 degrees after 25 minutes. Spoke with techline as this is considered normal SR7723237995. Calibrated oven down -30 degrees."
Near Austin, TX 78751
Joseph C.
Job Details: 10/20/2018
OVEN WHIRLPOOL ISG650WS01 "Arrived on site for “broken door handle” complaint. Inspected unit and found door completely disassembled. Reassembled oven door and installed new handle. Unit checks good. No leaks detected, at time of service. "
Near Austin, TX 78758
Scott
Job Details: 10/20/2018
OVEN WHIRLPOOL WFG510S0AS2 Duplicate call
Near Austin, TX 78739
Leonardo
Job Details: 10/19/2018
COOKTOP KITCHENAID KGCU467VSS02 Arrived on site to replace ignitor. Went to replace ignitor and found wrong ignitor. Need RF ignitor this ignitor wire is to short. Need black wire ignitor could not find part number will need to research. Took pictures of ignitor I need. Ordering new module WPW10116108 and need new ignitor ; ordrng 1 PARTSEARCH (PART SEARCH) and 1 W10854967 (IGNITOR ) and 1 WPW10116108 (MODULE )
Near Jonestown, TX 78645
Paul
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL KRFC704FBS00 Arrived onsite for the refrigerator with a no ice condition. I found the UI not responding to any selections and stuck on cubed ice. Need to replace the UI to further test. Ordering W11099702 PANEL-UI. RS for Tue 10/23.; ordrng 1 W11099702 (PANEL-UI)
Near Leander, TX 78641
Lou
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS1 "arrived on site to inspect frost buildup on freezer door. Upon further inspection, I opened the freezer door and found ice built up on the top of the door on the gasket. There was a small amount on both sides of the bottom pan, also. I checked the Evap and it had a nice frost pattern. I found that the freezer door gasket was somewhat pinched near the bottom corners on both sides and much wider towards the top corners of the gasket. I removed the fc door and adjusted the hanging brackets and re-installed the fc door and tested. It sealed much better. I pulled the unit from its space and removed the back cover to expose the unit components. I found that the drain tube was gapped so using manufacturers approved silicone, I sealed the gap. I put the unit back in its space and inspected the rc section and found condensation dripping down the back wall behind the ice box. An adaptor was installed at the previous service call but the ice box was not pushed
Near Pflugerville, TX 78660
Joseph C.
Job Details: 10/19/2018
OVEN WHIRLPOOL RBS305PDB6 "Arrived on site for “unit not heating” complaint. Inspected unit and found to be heating, but fan appears to be locked up. Ordering new fan. Return for repairs on Monday 10/25.; ordrng 1 WPW10016550 (blower)"
Near Elgin, TX 78621
Joseph C.
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for “ice maker shuts off every other day and have to flip breaker, every other day” complaint. Inspected unit and found cause to be indeterminate. Ordering new control. Will install ice maker on return visit.; ordrng 1 W11043763 (cntrl-elec)"
Near Round Rock, TX 78665
Wesley
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KFIS20XVMS2 Arrived on site and found control failure. Found boards needed to be discontinued and rebuilds not available. Advised customer on findings.
Near Elgin, TX 78621
Joseph C.
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL GI5SVAXVB02 "Arrived on site for “no cooling/ui lights up, when buttons pushed” complaint. Inspected unit and found ui faulty. Removed and replaced ui. Unit still not allowing inputs to be performed. Ordering new control. Return for repairs on 10/23. No leaks detected, at time of service.; ordrng 1 WPW10310240 (cntrl-elec)"
Near Seguin, TX 78155
Kevin
Job Details: 10/19/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and found washing machine would not enter diagnostic cycle, replaced control board and all function has returned to washer. Ran a calibration cycle and recommended to customer that washing machine magic be used to remove any settlement from standing water. No water leaks from connections at time of service, job complete."
Near Austin, TX 78739
Leonardo
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for heater not working. Test unit and found heater coming on advised customer to use jet dry to help unit dry. Job complete no leaks present at this time.
Near Jonestown, TX 78645
Paul
Job Details: 10/19/2018
COOKTOP WHIRLPOOL WFE515S0EB1 Arrived onsite for the range with the oven door not opening or closing correctly. I found the load hinge with a broken weld on one of the pins. I replaced the hinge and the door works as designed. Ms stated the cord is not connected correctly and is loose. I advised ms that the cord is not supplied by the manufacture and she would need to contact the installer to get this repaired. Call complete.
Near Manor, TX 78653
Joseph C.
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site for “broken float” complaint. Inspected unit and found broken float. Installed new float. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Elgin, TX 78621
Joseph C.
Job Details: 10/19/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “drain cycle not working properly” complaint. Inspected unit and found large rusty spot, at drain pump connection to tub. Removed drain hose from tub and found rag material with approximately temp hair pins to be blocking drain. Removed all debris. Reassembled components and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Elgin, TX 78621
Joseph C.
Job Details: 10/19/2018
WASHER KITCHENAID KAWS700GQ0 "Arrived on site for “not spinning or draining” complaint. Per my previous diagnosis, removed and replaced door switch. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78759
Luis
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for loud noise while dispensing water. Tested water dispenser found noise due to pressure in lines,slightly lowered water pressure found line not fully inserted to valve,installed line fully into valve tested water dispenser unit working as designed."
Near Austin, TX 78731
Cliff
Job Details: 10/19/2018
DISHWASHER FISHER AND PAYKE DD603FCSS Arrived on site to replace inlet valve for dishwasher. Replaced valve and freed check valve for drain line. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.
Near Lockhart, TX 78644
Diego G.
Job Details: 10/19/2018
MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on site. Check for arcing issues. Found back corner of cavity Arced. Sanded down and added touch up paint but will need support for rack. Please send support directly to customer. Job complete; ordrng 1 CNOTES (CNOTES ) and 1 W10749120D2C (SUPPORT )
Near Lockhart, TX 78644
Diego G.
Job Details: 10/19/2018
MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on site. Check for arcing issues. Found back corner of cavity Arced. Sanded down and added touch up paint but will need support for rack. Please send support directly to customer. Job complete; ordrng 1 CNOTES (CNOTES ) and 1 W10749120D2C (SUPPORT )
Near Lockhart, TX 78644
Diego G.
Job Details: 10/19/2018
MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on site. Check for arcing issues. Found back corner of cavity Arced. Sanded down and added touch up paint but will need support for rack. Please send support directly to customer. Job complete; ordrng 1 CNOTES (CNOTES ) and 1 W10749120D2C (SUPPORT )
Near Austin, TX 78703
Luis
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KFIS20XVMS2 Arrived on site for clicking noise. Tested ui diagnosed clicking noise from relay on main control diagnosed unit will need main control. Costumer also stated unit will freeze in fresh food,per service pointer will need cover kit. Main control $149.99 cover kit $99.99 labor(RF320) $169.99 total $419.97 plus tax. Return appt. set for tues 10/23 ; ordrng 1 W10295078 (COVER KIT) and 1 WPW10312695 (CONTROL)"
Near Austin, TX 78731
Luis
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for faulty ice box fan. Ran diagnostics fan not powering on removed ice box fan,installed new ice box fan ran diagnostics fan powering on. Reassembled freezer compartment ran diagnostics good air flow through mice box fan vent unit working as designed."
Near Austin, TX 78757
Luis
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRS526SIAH00 Arrived on site for unit not cooling lights on unit not powering on to cool. After breaker is reset unit will power on and start cooling diagnosed faulty main control. Installed new main control powered unit on unit cooling correctly.
Near Austin, TX 78751
Luis
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL KRFC300ESS01 Arrived on site for door handle issue. Removed handle tightened set screw behind handle reinstalled door handle. Checked door operation good.
Near Austin, TX 78703
Derek S.
Job Details: 10/19/2018
WASHER WHIRLPOOL WFW3090GW "Unit leaking from the dispenser, replace valve, did not resolve water pressure is 90 psi, ordering dispenser drawer, unit is model, turned water off, office to reschedule x part , unit 206; ordrng 1 W10580618 (DISPENSER HOUSING) and 1 W10580651 (DISPENSER)"
Near Austin, TX 78703
Derek S.
Job Details: 10/19/2018
WASHER WHIRLPOOL WFW3090GW "Unit leaking from the dispenser, replace valve, did not resolve water pressure is 90 psi, ordering dispenser drawer, unit is model, turned water off, office to reschedule x part , unit 206; ordrng 1 W10580618 (DISPENSER HOUSING) and 1 W10580651 (DISPENSER)"
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/19/2018
REFRIGERATOR JENN-AIR KBFO42FTX02 "Arrived on site to install previous diagnosed part. Removed cover to access power shut off. Removed and replaced control board. Properly fastened wired. Test & checked board for proper operation, checks good. Refrigerator working properly at this time. All water connections were dry."
Near Austin, TX 78703
Derek S.
Job Details: 10/19/2018
DRYER WHIRLPOOL WED7500GW0 "Arrived on site to repair unit for not starting, found error f6e2; comm error, found console shorted needs to be replaced, office to reschedule psp part; ordrng 1 W11124266 (CONSOLE )"
Near Austin, TX 78703
Derek S.
Job Details: 10/19/2018
DRYER WHIRLPOOL WED7500GW0 "Arrived on site to repair unit for not starting, found error f6e2; comm error, found console shorted needs to be replaced, office to reschedule psp part; ordrng 1 W11124266 (CONSOLE )"
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/19/2018
DRYER WHIRLPOOL MGDB200VQ0 "Arrived on site for no heat condition. Performed diagnostics. Tested unit, inspected flame. Found improper flame due to air flow and weak thermal fuse. Also found damaged belt and felt. Inspected vent, found dirty. Cleared vent. (DR580 & DR240) Service and labor $199.99, fuse $28.53, belt $64.00 $50.81 plus tax. Customer declined estimate at this time. (DR100) ."
Near Leander, TX 78641
Lou
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "arrived on site to inspect refrigerator section not cooling. Upon further inspection, the customer advised that she noticed the refrigerator section was not cooling due to having spoiled milk. Using my thermalcouple, I placed my lead at the bottom of the crisper and tested. My temp reading was 36.8 degrees. The customer had the temp setting at 34 degrees. I removed my lead and pulled the pantry drawer out to find a large block of ice on the Evap cover. I advised the customer of my findings. I pulled the unit from its space and removed the back cover to expose the unit components. I found that the drain tube was gapped which could be the cause of the ice buildup. Using manufacturers approved silicone, I sealed the gap and put the unit back in its space. I also found gapping between the rc chamber and chassis which will need silicone to seal. I advised the customer that they will need to defrost the unit due to possible damage if I were to proceed wit
Near Harker Heights, TX 76548
Steve C.
Job Details: 10/19/2018
DRYER WHIRLPOOL WED4890XQ0 Arrived on site to replace the motor and blower wheel due to noise and broken wheel. Replaced both parts and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Belton, TX 76513
Arthur B.
Job Details: 10/19/2018
WASHER WHIRLPOOL WTW8500DC4 Arrived onsite for customer complaint of top load washer not power on. Removed console and found control not powering up. Removed and replaced control. Reassembled. Calibrate unit on test 052. Unit c molted successfully. No other issues found. All water connections were dry at time of service.
Near Belton, TX 76513
Arthur B.
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite for customer complaint of top mount refrigerator light not coming on. Tested door switch and found switch faulty. Removed and replaced door switch. Reassembled. Light now comes on as intended. No other issues found. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRF560SMYM04 Arrived on site. Check for noise issues. Found evaporator frozen over causing ice to hit fan. Found service pointer for exact issue. Will need updated thermistor to repair unit.Part. No leaks present. Job complete