Near Austin, TX 78734
Robert
Job Details:
11/19/2020
ICE MACHINE KITCHENAID KUIC15NRTS3
Arrived on job to replace previously diagnosed part. After replacement test operation. No leaks detected at time of service
Near The Hills, TX 78738
Robert
Job Details:
11/19/2020
ICE MACHINE KITCHENAID KUIC18PNZS0
Arrived on job for complaints of no ice. Found the condenser blocked with pet hair and dust. Removed blockage and test. After cleaning condenser operation normal.
Near Austin, TX 78752
Scott
Job Details:
11/19/2020
RANGE WHIRLPOOL WFE320M0EW2
"Arrived on site , replaced control . Preheated oven ,all burners on top working . Look like outlet has been replaced as well . All checked normal . Job complete ."
Near Dripping Springs, TX 78620
Andrew
Job Details:
11/19/2020
DRYER GE GTD72EBSN0WS
"Arrived on site to test unit for not heating. Found bad high limit thermostat. Replaced thermostat, tested unit, unit is working good. Found venting leading to exterior is clogged preventing proper ventilation. Advised customer to have venting cleared prior to using unit to prevent further damage. Job complete."
Near Kingsland, TX 78639
Cliff
Job Details:
11/19/2020
ICE MACHINE KITCHENAID KUIX505ESS2
Arrived on site to replace previously ordered parts for ice machine. Replace circulation pump and found no change in water level during fill. Control is misregistering water level sensor and will need to be replaced along with external drain pump. .; ordrng 1 W11034363 (cntrl-elec)
Near Georgetown, TX 78633
Jonathan S
Job Details:
11/19/2020
DRYER SAMSUNG dv42h5200ep/a3
"Arrived n site for dryer not tumbling. Inspected unit and work area. Found top already removed. Found belt still attached. Disassembled unit and found broken idler pulley. Removed broken pulley and installed new. Assembled unit and tested operation. All tested good.
Near Austin, TX 78731
Kevin
Job Details:
11/19/2020
DISHWASHER WHIRLPOOL KUDS01IJBS0
"Arrived on site and inspected dishwasher and found tub spray arm has broken off. Sound prescreen part one of the attachments is broken. Used customers original and reattached it to upper spray arm and confirm it is operating properly. The water leaks from connections at time of service, job complete"
Near Manor, TX 78653
Matthew
Job Details:
11/19/2020
MICROWAVE WHIRLPOOL WMH31017HS3
Arrived onsite to replace previously diagnosed parts. Replaced wave guide cover. Tested unit and unit is functioning properly. Job complete
Near Liberty Hill, TX 78642
Kayman
Job Details:
11/19/2020
OVEN WHIRLPOOL WOD51EC0HS00
Arrived onsite for oven showing upper cooling fan error and wont cook. Upon inspection I found the upper cooling fan sounded abnormal or scratchy. I accessed and replaced the blower. I went to component activation and tested the upper cooling fan. The new fan sounded much better. I attempted to preheat he oven at 350 and after about 5 mins the same error appeared and the unit stopped preheating. I am ordering a main control (W11261167) for the upper oven. And (W11261169) lower oven just Incase.; ordrng 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec)
Near Marble Falls, TX 78654
Cliff
Job Details:
11/19/2020
DISHWASHER KITCHENAID KUDI02CRBS3
Arrived on site to replace overlay for dishwasher. Replaced overlay and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78717
David S
Job Details:
11/19/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS04
"Arrived on site for fridge not having lights or dispensing water or ice. I inspected the unit and work area. I found the fridge with no lights, controls not responding. I power cycled the unit and found it still no operating. I checked the voltage to the unit and found 120v at the outlet. I am ordering the Orion board, gf2 board and the UI panel. The office will reschedule when we have an eta on parts. I left the unit unplugged so the compressor doesnt burn out.; ordrng 1 W11330486 (UI PANEL) and 1 W11336586 (ORION BOARD) and 1 W11450890 (GF2)"
Near Austin, TX 78759
Scott
Job Details:
11/19/2020
WASHER MAYTAG MVWB765FW0
"Arrived on site for washer making a lot of noise . Found oil on rotor and on cabinet walls . Also found agitator not sitting properly on gear spindle . Quoted for gearcase , agitator , screw , clutch, slider ,spanned nut . No water leaks detected at time of service.; ordrng 1 W10752187 (SCREWE) and 1 W10909670 (SPANNER NUT ) and 1 W11161960 (AGITATOR )"
Near Austin, TX 78746
Kevin
Job Details:
11/19/2020
REFRIGERATOR KITCHENAID KRFC704FPS03
"Ive done site and found customers experiencing condensation on vertical mullian. On test 85 in diagnostic cycle changed the vertical heater to always on to prevent this. Customer also heard a noise for several days and then it stopped. Discussed all possibilities including freezer door being slightly open and frost buildup on fan blades. Refrigerator is currently quiet, no water leaks from connections at time of service, job complete."
Near Killeen, TX 76549
Al
Job Details:
11/19/2020
OVEN WHIRLPOOL WFE550S0HZ1
Arrived onsite to install previously ordered part. Removed and replacer the control and discovered the main harness was severely damaged and burned. Unit will need a main harness to complete the repair. Ordering the main harness. ; ordrng 1 W11458883 (MAIN HARNESS)
Near Austin, TX 78731
Kevin
Job Details:
11/19/2020
DISHWASHER KITCHENAID KUDE70FXPA3
"Arrived on site and replaced inlet water valve diagnosed on previous visit, after replacement ran two diagnostic cycles to confirm all functions are operating properly. job complete"
Near Lago Vista, TX 78645
Lou
Job Details:
11/19/2020
DISHWASHER WHIRLPOOL WDT790SLYM1
"Arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. Unit dispensed water into the tub and the motor failed to come on. Tested ohms to the motor and it was out of range. Tested voltage from the control and found none. Advanced through testing and the dispenser, drain pump, element all operated as designed. I am ordering the sump/motor assembly and element and CNOTE-AUTHORIZATION for the sump & control. Ordering element just in case. No water leaks observed during service. Office to schedule return service due to parts being OOS. ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10703867 (heater) and 1 WPW10482502 (pump&motor)"
Near Austin, TX 78749
Leonardo
Job Details:
11/19/2020
DISHWASHER KITCHENAID KDPE234GPS0
Arrived on site to replace tub and inner door and hinges. Opened new inner door and found part damaged. Ordering inner door W10908291 office to reschedule. ; ordrng 1 W10908291 (INNER DOOR )
Near Horseshoe Bay, TX 78657
Cliff
Job Details:
11/19/2020
RANGE KITCHENAID KFGC506JSS00
Arrived on site to inspect range for oven door not operating properly and oven not heating. Tested all parts and components and found no failures with door and oven preheated to 350 within proper amount of time. Informed homeowner of findings. No further repairs are needed and all is working properly at this time.
Near Manor, TX 78653
Matthew
Job Details:
11/19/2020
DISHWASHER WHIRLPOOL WDF330PAHB2
"Arrived onsite for dishwasher not filling with water. Upon inspection found unit was filling with water however the motor was faulty and would not complete a was cycle. Replaced pump and motor, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
Near Georgetown, TX 78626
Paul
Job Details:
11/19/2020
WASHER MAYTAG MHW3505FW1
Arrived onsite for a washer to replace the previous diagnosed parts. Ms stated the selector knob acts up and wont move to the selections sometimes. I checked the console and found the knob selector not responding correctly acting like a loose connection. The knob has been hit by the door that enters the garage. I replaced the drain pump and tested the unit in the diagnostics cycle. The unit completed the cycle and worked as designed. Call complete.
Near Austin, TX 78701
Jacob
Job Details:
11/19/2020
WASHER WHIRLPOOL WFW560CHW0
Arrived onsite for water dripping from the dispenser drawer. Tested unit. Didnt see water dripping from unit. But did find old water marks from the dispenser area. will need a 2MAN to comeback to replace the dispenser drawer. Unit is a double stacked unit. Office to reschedule ; ordrng 1 REQUEST (2MAN)
Near Austin, TX 78723
Matthew
Job Details:
11/19/2020
MICROWAVE MAYTAG MMV1153BAW
Arrived onsite for microwave not working. Upon arrival could not duplicate issue. Microwave was working properly. Tested unit heating and was heating properly. Job complete
Near Jonestown, TX 78645
Paul
Job Details:
11/19/2020
OVEN WHIRLPOOL KFDC558JSS00
"Arrived onsite for a range with the large oven still not cooking correctly and the small oven making a loud fan noise when its turned on. I tested both ovens. I found the small oven cooling fan making a whining noise when its first turned on. The cooling fan needs to be replaced. I tested the temp in the large oven in convection bake at 350 degrees and found the temp within 5 degrees of set point. Ms stated she was having the issue cooking pizza at 425 degrees so I raised the set point to 425 degrees and tested. The temp cycled between 407-439 degrees on the 3rd cycle, 392-426 on the 4th cycle, and 410-443 degrees on the 5th cycle. The temps are all over the place at the higher settings and the control needs to be replaced. Ordering W11248652 blower & W11398684 cntrl-elec. Office to RS.; ordrng 1 W11248652 (Blower) and 1 W11398684 (Cntrl-elec)"
Near Austin, TX 78739
Jacob
Job Details:
11/19/2020
DRYER WHIRLPOOL GHW9300PW4
Arrived onsite to replace shocks to the unit. Replaced shocks. No issues at this time. Job complete
Near Buda, TX 78610
Andrew
Job Details:
11/19/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01
Arrived on site to replace ice maker from previous diagnosis. Icemaker I was sent with was an old used one. Customers initial complaint of ice build up around freezer door and bottom of fridge doors is caused by a bowed drip pan causing water to accumulate on bottom of refrigerator and dripping out freezing on doors. Needing ice maker and shims to fix issues. ; ordrng 1 DRIPPANSHIMS (SHIMS) and 1 WPW10764668 (ice maker)
Near Dripping Springs, TX 78620
Brandon
Job Details:
11/19/2020
DRYER WHIRLPOOL MED6230HW0
"Arrived on site for customer complaint of broken feet, I installed new feet, tested good."
Near Lakeway, TX 78738
Leonardo
Job Details:
11/19/2020
MICROWAVE KITCHENAID KCMS1555RSS2
Arrived on site to test unit for not being able to open door. Test unit and found broken push button. Will need new push buttons stainless 8205817 ; ordrng 1 8205817 (STAINLESS BUTTON ) and 1 NEEDSRESEARCH (NEEDS RESEARCH )
Near Austin, TX 78734
Robert
Job Details:
11/19/2020
WASHER WHIRLPOOL MVW6230HW0
Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.
Near Georgetown, TX 78633
Jonathan S
Job Details:
11/19/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
"Arrived on site to install previous diagnosed part. Gained access to ice maker. Removed failed ice maker and found installed new. Monitored ice maker Hagerstown cycle. All tested good, no water leaks detected.
Near Georgetown, TX 78626
Wesley
Job Details:
11/19/2020
DISHWASHER WHIRLPOOL WDF330PAHS3
Arrived onsite and found control loose against console. Tightened with additional screws. Unit is now able to be used. Advised on repair.
Near Austin, TX 78756
Scott
Job Details:
11/19/2020
WASHER WHIRLPOOL WFW6620HW0
"Arrived on site ,replaced control and dispenser . Ran diagnostics wash and a quick wash cycle . All checked normal . No water leaks detected at time of service. Job complete ."
Near Georgetown, TX 78633
Jonathan S
Job Details:
11/19/2020
REFRIGERATOR WHIRLPOOL GI6FARXXY04
"Arrived n site for refrigerator leaking water underneath. Inspected unit and work. Found water from underneath and none in freezer. Removed access panel and found traces of water by valve. Cycled ice maker and found leaking from main inlet valve. Removed water line from valve and inspected, reinstalled line and tested again and found still leaking. Will need to replace inlet valve and test again. May need to replace water reservoir too, informed customer of failure . ; ordrng 1 W10502642 (WATER RESERVOIR ) and 1 WPW10498990 (NOTE VALVE)"
Near Mustang Ridge, TX 78610
Andrew
Job Details:
11/19/2020
RANGE WHIRLPOOL WOS51EC0HS01
"Arrived on site to test unit for not heating properly. Temp was fluctuating on UI. Replaced sensor, tested unit to 350, unit works good. Job complete."
Near Austin, TX 78745
Kevin
Job Details:
11/19/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
Arrived on site and inspected refrigerator and found fresh food area is warmer than it should be. Set refrigerator into a diagnostic cycle and could not get damper to open. Did not have a prescreened damper but replace control board. Replacing control to not have any positive affect damper will still not open. Will need a new one to correct issue.; ordrng 1 WPW10594330 (Damper)
Near Austin, TX 78757
Scott
Job Details:
11/19/2020
DRYER WHIRLPOOL WHD5090GW0
"Arrived on site for no power to dryer . Turned unit it on right away with out touching anything but power button . Started a cycle with no issues . Ran diagnostics all checked normal , no error codes .
Near Austin, TX 78759
Scott
Job Details:
11/19/2020
REFRIGERATOR WHIRLPOOL GSC25C4EYY01
"Arrived on site for ice maker not producing ice and leaking a lot . Found valve has been dripping in icemaker . Ordering valve . . Call to set return ; ordrng 1 WPW10258562 (VALVE )"
Near Buda, TX 78610
Andrew
Job Details:
11/19/2020
RANGE WHIRLPOOL WFG550S0HZ1
"Arrived on site to test unit for broken hinges. Found both left and right hinges were broken. Replaced hinges, tested unit, unit works good. Job complete."
Near Pflugerville, TX 78660
Andy
Job Details:
11/19/2020
RANGE WHIRLPOOL WFC315S0JS0
Arrived on site for range panel damaged. Tested and inspected unit and found damaged panel. Removed damaged part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Driftwood, TX 78619
Brandon
Job Details:
11/19/2020
REFRIGERATOR MAYTAG MFI2269VEM10
"Arrived on site for customer complaint of unit not cooling properly, unit was unable to be worked on, rescheduled
Near Austin, TX 78744
Kevin
Job Details:
11/19/2020
OVEN WHIRLPOOL WEG745H0FS0
"Arrived on site and inspected range and found oven will not ignite on bait cycle. Adjusted igniter end it is now heating properly. Also adjusted center burner, took one picture of oven operating normally, job complete"
Near Austin, TX 78758
David S
Job Details:
11/19/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Arrived on site for ice maker not making ice. I inspected the unit and work area. I tested the dispenser and found the water pressure low. I removed the water filter and found the filter housing failed and leaking. I inspected the ice maker and found the fill tube iced over. I cleared the ice and the ice maker harvested and filled. I am ordering the filter housing to complete the repair. ; ordrng 1 W11162042 (FILTER HEAD HOUSING )
Near Pflugerville, TX 78660
Jimmy J.
Job Details:
11/19/2020
OVEN WHIRLPOOL WGG745S0FS02
"Arrived on site for When baking cookies, half of them get burn. Yesterday, turn oven to preheat and smell like gas. Burners are having issue when starting. Ran three sets of temp on a preheat of 350. Average of 351. Oven heating as designed. Adjust three burners that were either set too open or too closed. No gas leaks detected during service. Job completed."
Near Cedar Park, TX 78613
David S
Job Details:
11/19/2020
DISHWASHER WHIRLPOOL MDB9979SKZ
"Arrived on site for dishwasher showing code f9e1. I found service pointer W11482561. I removed the failed drain pump, and found all of the chopper pieces. I installed a new drain pump and ran the unit through diagnostics cycle. The unit is operating as designed. No water leaks detected. Job complete."
Near Liberty Hill, TX 78642
Kayman
Job Details:
11/19/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Arrived onsite for RC ice maker not producing ice. Upon inspection I found the ice maker tray full of ice needing to be dumped. I ran test 59 for ice maker harvest and it would not complete a harvest cycle. I ran test 56 and an error code of E5 came up on the display indicating a faulty IM thermistor. I tested the resistance of the ice maker thermistor and found the HV control was not reading the thermistor correctly . I replaced the IM and HV control and tested functions of the IM. All functions passed. No leaks detected during time of service. Job complete.
Near Austin, TX 78748
Luis
Job Details:
11/19/2020
REFRIGERATOR WHIRLPOOL ED5PHAXSQ00
"Arrived on site for noise complaint. Powered unit on diagnosed noise from defective condenser fan motor,replaced motor assembly powered unit on noise no longer present
Near Leander, TX 78641
Paul
Job Details:
11/19/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Arrived onsite for a refrigerator still not producing ice. I found the ice bucket empty and no ice in the icemaker mold. I tested the ice level sensor and it checked good. I tested the thermistor and it passed. I ran the harvest test and it worked as designed. I ran the fill test and the mold filled with water. I found no error codes stored. I ran the ice box fan test and found the fan surging and not running properly. I checked voltage to the fan and it was only getting 7VDC from the control. I replaced the main control again and tested the fan. All is working as designed. I called techline and explained what I had done to Richard SR# 7729322888.
Near Lakeway, TX 78734
Robert
Job Details:
11/19/2020
DRYER WHIRLPOOL LEQ9508PW0
Arrived on job for complaints of no heat. Found the element open. Replaced heater and test.
Near Dripping Springs, TX 78620
Andrew
Job Details:
11/19/2020
MICROWAVE WHIRLPOOL KOCE500ESS09
"Arrived on site to test unit for error code f9e0(product miswire). Found appliance manager was just dangling and L1 connection was not properly connected(took pics). Secured appliance manager and properly inserted L1 connection(took pic). Cycled power to unit, erased error code. Tested unit to 350, unit tested good. Tested water in microwave for 1, 2, and 3 mins. Unit tested good. All functions are operating as designed. Job complete."
Near Cedar Creek, TX 78612
Matthew
Job Details:
11/19/2020
WASHER MAYTAG MVWX655DW2
"Arrived onsite washer leaving water in dispenser tray. Upon inspection found dispenser tray assembly incorrect. Reassembled tray, tested unit and had no issues. No leaks present at this time. Job complete"
Near Bastrop, TX 78602
Matthew
Job Details:
11/19/2020
OVEN WHIRLPOOL WOS51EC0HS01
"Arrived onsite for oven set to demo mode. Adjusted settings, set time and date. Instructed customer on proper connectivity and to activate the WiFi for proper functionality. Job complete"
Near Smithville, TX 78957
Matthew
Job Details:
11/19/2020
DISHWASHER KITCHENAID KDTM704EBS0
Arrived onsite for dishwasher leaking. Upon inspection found water being ejected from bottom compartment under door frame. Looks to be the spray arm getting caught up and allowing water escape the tray. Need to replace spray arm assembly. Notified customer that unit will continue to leak if use in current condition. Office to reschedule.; ordrng 1 W10860176 (arm-spray)
Near Georgetown, TX 78633
Jonathan S
Job Details:
11/19/2020
WASHER WHIRLPOOL MVWB880BW0
"Arrived n site for washer not filling. Inspected unit and work area. Performed diagnostics mode and monitored operation. Found on step C2 through C4, found tub was not filling with water. Inspected stator and bearing. Ran unit th right a high spin. Found failed inlet valve. Removed failed inlet valve and installed new. Performed diagnostics mode and monitored test operation. All tested good, no water leaks detected.
Near Cedar Park, TX 78613
David S
Job Details:
11/19/2020
RANGE JENN-AIR JDRP548HL00
"Arrived on site for damage to the range. I inspected the unit and work area. I found the broiler glass shield broken, I found the door not closing properly and turning off the light, I found scratches all along the control panel, and I found chipping and breaks on the grates. I am ordering both hinges, both receivers, all 6 grates, glass shield, and a new control panel. The office will reschedule when we have an eta on the parts. ; ordrng 1 W11193191 (BROIL SHIELD ) and 1 W11289593 (CONTROL PANEL) and 3 W11316722 (GRATES)s and 1 W11317948 (HINGE RECEIVER RIGHT) and 1 W11318331 (HINGE RECEIVER LEFT) and 1 W11390105 (LEFT HINGE ) and 1 W11390124 (HINGE RIGHT)"
Near Austin, TX 78717
David S
Job Details:
11/19/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03
"Arrived on site for oven not heating properly. I inspected the unit and work area. I found fault code F3E0, I replaced the oven temp sensor. I preheated the oven and found it preheated to 380 degrees. I watched the oven cycle and found it averaging 350 degrees when set to 350. Job complete."
Near Round Rock, TX 78665
Andy
Job Details:
11/19/2020
MICROWAVE WHIRLPOOL WMH32519HW4
Arrived on site for microwave display not working. Tested and inspected unit and found failed display. Ordering needed part. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11333816 (DISPLAY )
Near Austin, TX 78733
Kevin
Job Details:
11/19/2020
DISHWASHER KITCHENAID KUDS30FXSS2
"Arrived on site and replace wash motor and water tube diagnosed on first visit. After replacement dishwasher is operating normally. No water leaks from connections at time of service job complete"
Near Pflugerville, TX 78660
Jimmy J.
Job Details:
11/19/2020
RANGE WHIRLPOOL WEG745H0FS1
Arrived on site for Range temp 150 off. Preheated at 350 and rann three sets of temps that averaged out to 323. Calibrated 25 degrees higher to get preheat temp closer to the set preheated temperature. Job completed.
Near Austin, TX 78757
Scott
Job Details:
11/19/2020
WASHER WHIRLPOOL WTW4816FW2
Arrived on site for washer not spinning. Ran diagnostics got long drain error . Found drain pump had failed and during diagnostics knocked out control . Ordering control and drain pump. No water leaks detected at time of service. ; ordrng 1 W10919003 (PUMP) and 1 W11170319 (CONTROL)
Near Volente, TX 78641
Lou
Job Details:
11/19/2020
REFRIGERATOR WHIRLPOOL KRSC703HPS00
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested the ice maker in diagnostics test #44 and it failed. I tested the ice bucket switch and it failed. I checked the harness at the bottom corner of the FC door and it was good. I removed the container cover and found the ice maker harness unplugged and the wires of the harness were tangled in the IM tray. I placed the harness wires back in there supports to secure them and using foil tape, taped them in place to give added securing. Plugged the harness back in and retested the IM. It continued to fail. I cycled the power to the unit and retested and the unit is operating as designed. Using electrical tape, I taped the harness connectors together to secure them. Leveled the unit. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Noah D
Job Details:
11/19/2020
REFRIGERATOR GE GSE25GSHJCSS
"Arrived on site to inspect fridge for not cooling freezer, upon inspection found the freezer a solid block of fence, ordering evap and bi metal, instructed customer to defrost unit before service. Office to reschedule ; ordrng 1 WR50X10065 (BI METAL ) and 1 WR60X10307 (EVAP)"
Near Austin, TX 78747
Luis
Job Details:
11/19/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ02
"Arrived on site for freezing in fresh food. Removed damper cover,disconnected damper with door closed,diagnosed air migrating around damper enclosure with damper door closed. Added sealer to gaps till there was no cold air migrating into fresh food section with damper door closed. ; used 1 212643 (SEALER) from stock"
Near Austin, TX 78734
Robert
Job Details:
11/19/2020
WASHER WHIRLPOOL KDTM404KPS0
Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.
Near Blanco, TX 78606
Brandon
Job Details:
11/19/2020
REFRIGERATOR MAYTAG MFI2569YEM0
"Arrived on site to replace control board, after replacing, unit tested good.
Near Round Rock, TX 78665
Andy
Job Details:
11/19/2020
WASHER WHIRLPOOL WFW5620HW0
Arrived on site for washer sometimes knocking and not spinning out on big loads. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Leander, TX 78645
Lou
Job Details:
11/19/2020
MICROWAVE FRIGIDAIRE FFMV1645TS
"Arrived on site to inspect microwave tripping breaker. Upon further inspection, I tested the unit with a cup,of water inside and when I pressed start for 30 secs, the unit came on and went completely dead. Found the breaker tripped. I pulled the unit from the wall and disassembled the cover and checked the switches. Found the monitor switch (2nd from bottom on interlock) had welded itself in the closed position. I removed and replaced the switches and retested. Unit is operating as designed. Once I had the unit reassembled and back on the wall, I retested and it operated as designed. Job completed."
Near Austin, TX 78758
Jimmy J.
Job Details:
11/19/2020
WASHER WHIRLPOOL MHW6630HW1
Arrived on site for Lo' Error code even the the machine is filling up. Placed in diagnostics and got F8E1 error. Both valves tested faulty. Replaced both valves and put through another diagnostics and no error codes came on. Job completed.
Near Driftwood, TX 78619
James
Job Details:
11/19/2020
DISHWASHER KITCHENAID KUDT03STSS2
Arrived on site and installed new dishwasher. Verified all water connections dry at time of install.
Near Leander, TX 78641
Lou
Job Details:
11/19/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01
"Arrived on site to inspect refrigerator leaking water in the RC section. Upon further inspection, I found water dripping from the waterbox cover. I removed the cover and found water leaking from the dual valve. Unable to stop the leak due to the valve being cracked along the seam where the reservoir connects to the valve. I made a temporary fix until I can get back with a new valve. I am ordering the dual valve and scheduled return service. The leak is much slower now, but will continue to leak small amounts of water.; ordrng 1 WPW10341329 (water valve assy)"
Near Waco, TX 76710
Jonathan M
Job Details:
11/19/2020
MICROWAVE WHIRLPOOL WMH53521HB4
Arrived on site for a microwave that was not heating. Inspected unit and work area. Tested voltage going to the transformer and found proper voltage. Tested resistance through the capacitor and found improper resistance. Also found diode showing open through both sides. Replaced both Capacitor and diode and tested unit. Unit is now working as designed. Call complete.
Near Belton, TX 76513
Tyler
Job Details:
11/19/2020
MICROWAVE AMANA AMV2307PFW3
Arrived on site for microwave that would not turn the vent hood light on and off. Upon arrival found that the UI control was communicating with the main control over the main control would not shut power off to the light Ive been replaced main control board and reassembled and tested the unit found at the light now turns off as designed and the rest of the unit is functioning as well. Call complete
Near Copperas Cove, TX 76522
Al
Job Details:
11/19/2020
MICROWAVE FRIGIDAIRE FFMV1645TS
Arrived onsite for a microwave not powering on. Confirmed the complaint and tested the plug. Disassembled and found the fuse was blown. Replaced it and unit began operating as designed. Unit passed the 2 minute water cup test.Customer satisfied.Job complete.
Near Austin, TX 78738
Robert
Job Details:
11/19/2020
REFRIGERATOR KITCHENAID KSSP42QJS00
Arrived on job for complaints of not cooling. Found evaporator fam not working no power to it. Control shorted
Near Round Rock, TX 78681
Paul
Job Details:
11/19/2020
WASHER WHIRLPOOL MVW6230HW0
"Arrived onsite for a washer getting an F8E1 long fill error again. I tested the unit and found low water flow thru both hot and cold valves, especially with the cold. I removed the water lines from the machine and tested the flow. Customer has good pressure. I replaced the housing and tested the unit. The unit fills much faster. I spoke with Leon SR# 7729317221 and explained what has happened with the machine and what has been replaced. Leon stated that if the error isnt returning after testing the machine is working as designed. Call complete."
Near Whitney, TX 76692
Jonathan M
Job Details:
11/19/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Arrived on site for the refrigerator that is frosting up at the top of the icebox. Inspected unit and work area. Found ice door gasket bent and causing airflow into his ice bin area and creating a frost. Replaced retainer and gasket and checked for the door seal. Unit is healing up against the icemaker assembly and is working as designed. Call complete.
Near Canyon Lake, TX 78130
Noah D
Job Details:
11/19/2020
DRYER WHIRLPOOL WED4850HW0
"Arrived on site to inspect dryer for a busted door, upon inspection found the hinges bent and springs gone, ordering parts. Will need to autho damage. Office to reschedule ; ordrng 1 8066056 (HINGE) and 1 8066057 (HINGE) and 2 W10041960 (SPRING )s"
Near Hutto, TX 78634
James
Job Details:
11/19/2020
RANGE WHIRLPOOL WFG320M0BS3
Near West Lake Hills, TX 78746
Kevin
Job Details:
11/19/2020
DISHWASHER KITCHENAID KDTM404ESS0S
"Arrived on site and inspected dishwasher and found control lock is on disconnected power to dishwasher and left it off for several minutes, disconnected control panel from control board and powered on dishwasher, then reconnected control panel. This has cleared control lock and dishwasher will run. dishwasher ran on normal for several minutes when attempted to cancel cycle cancel button will not work. Will need to bring back a new control panel and control board to correct issue; ordrng 1 W10903798 (Control panel) and 1 W10854228 (Control board)"
Near Lakeway, TX 78734
Leonardo
Job Details:
11/19/2020
DOWNDRAFT JENN-AIR CVEX4370B
Arrived on site to test unit for fan not working. Test unit and found bad switch a fan fan motor.
Near Georgetown, TX 78633
Jonathan S
Job Details:
11/19/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00
"Arrived on site for refrigerator not making ice. Inspected unit and work area. Found freezer light not working. Found FC door switch frozen in closed position. Performed diagnostics and attempted to harvest ice maker cycle and found no response. Jump inlet valve and found water getting to ice maker. Measured resistance on motor and found opened. Will need to replace ice maker assembly to repair . Removed failed ice maker and installed new. Monitored harvest and fill cycle. Corrected door switch and added food grade lube to avoid freezing close. All tested good, no water leaks detected.
Near Killeen, TX 76542
Al
Job Details:
11/19/2020
DISHWASHER GE PDWT400P00BB
Arrived on-site to install previously ordered part. Removed and replaced the motor. Reassembled and unit now works as designed. No leaks observed at the time of service.Job complete
Near McGregor, TX 76657
Tyler
Job Details:
11/19/2020
WASHER WHIRLPOOL WTW8500DC5
Arrived on site to install previously diagnosed main control and ui console. After installing the needed parts I was able to retest the unit and verify that there are no longer any issues or new error codes showing after service test. Unit functioning as designed call complete
Near Austin, TX 78736
Luis
Job Details:
11/19/2020
REFRIGERATOR KITCHENAID KFIS29PBMS02
"Arrived on site for no cool. Removed evaporator cover found no traces of dye on evaporators,removed compressor cover no dye,ran diagnostics test 4 during fresh food cool down pressures -0 and 100 During freezer cool down pressure -12 and 110 called tech support
Near Austin, TX 78738
Leonardo
Job Details:
11/19/2020
OVEN KITCHENAID KOSE500ESS02
Arrived on site to replace control board and sensor. Replaced both parts test unit and unit test good job complete.
Near Blanco, TX 78606
Brandon
Job Details:
11/19/2020
DISHWASHER WHIRLPOOL KUDE70FXSS3
"Arrived on site for customer complaint of unit not washing dishes properly and not getting hot. I ran diagnostic test cycle, found unit tested good. Found error code of cold water inlet, and owi failure. After diagnostics, the owi error code cleared and tested good. Unit is working as designed, advised customer to use high temp washes, sani rinse, and rinse aid. Heating circuit tested good.
Near Horseshoe Bay, TX 78657
Cliff
Job Details:
11/19/2020
MICROWAVE MAYTAG MMW9730FZ05
Arrived on site to diagnose a microwave that will not always start. Tested unit many times and was not able to get the unit to malfunction at all. Advised homeowner on drop door operation and to ensure the door is firmly closed to prevent issues. No further repairs needed and all is working properly at this time.
Near Harker Heights, TX 76548
Wesley
Job Details:
11/19/2020
DRYER MAYTAG MEDE500VW1
"Arrived onsite and found unit element shorted, returning with element to repair. Advised on repair plan. ; ordrng 1 WP8544771 (ELEMENT)"
Near Austin, TX 78747
Leonardo
Job Details:
11/19/2020
RANGE WHIRLPOOL WFE525S0JS0
Arrived on site to replaced panel. Replaced panel test unit and unit test good job complete
Near Lorena, TX 76655
Tyler
Job Details:
11/19/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Arrived on site for refrigerator not allowing crisper drawer to shut all the way. Upon arrival I found that the cause of the issue was due to a defrost related issue with the evaporator coil in the refrigerator section I informed the customer that we will need the fridge unplugged for at least 24 hours Office will need to reschedule due to parts needed for job currently being out of stock. And upon completion of repair the technician will need to add some silicone to the drain line area behind the fridge to ensure that hot air is not getting out of the drain; ordrng 1 UNKNOWN (SILICONE ) and 1 W11087438 (motor-evap) and 1 W11387386 (CONTROL ELECT)
Near Harker Heights, TX 76548
Wesley
Job Details:
11/19/2020
WASHER WHIRLPOOL MVWX655DW0
Arrived onsite and found stripped washplate causing poor washing. Ordering washplate to repair. Advised customer on repair option ; ordrng 1 W10902814 (WASHPLATE)
Near Temple, TX 76501
Tyler
Job Details:
11/19/2020
REFRIGERATOR MAYTAG MSD2650HEQ
Arrived on site for refrigerator not making ice. Upon arrival a test of the icemaker and found that it was not receiving 120 V upon further inspection I found that the Power cord for the icemaker had popped off the back wall mount due to not being properly secured I plugged in the icemaker I was able to verify that it was connected properly I was able to test the icemaker multiple times to verify that it is running and filling with water and harvesting exactly as needed I showed my findings to the customer and they are happy with the results. Call complete
Near Copperas Cove, TX 76522
Al
Job Details:
11/19/2020
MICROWAVE JENN-AIR JMW2430DS01
Near Killeen, TX 76549
Al
Job Details:
11/19/2020
RANGE WHIRLPOOL RF265LXTY3
Near Copperas Cove, TX 76522
Al
Job Details:
11/19/2020
WASHER MAYTAG MVWB855DC3
"Arrived on site to inspect a washer now completing loads and making a weird noise during spin cycle.I spun the tub and unit never completed an entire revolution.I disassembled and found Mitchell coins between the wash plate and inner tub.Found the unit will require a gear case, rotor, gator, slider and clutch to complete the repair.Ordering remaining items not included on this visit.Also ordering authorization.Office to reschedule for return visit due to parts availability.Customer is aware some items are PSP.Needs more work; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10752189 (screw) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 1 W11455453 (GEARCASE)"
Near Harker Heights, TX 76548
Al
Job Details:
11/19/2020
MICROWAVE GE JVM6175SK1SS
"Arrived onsite to install previously ordered parts. Removed and replaced the the magnetron, capacitor, diode, fuse and all switches. Even covered the rusted mark inside the unit and unit still didnt heat. Found the main harness is damaged from the The previous lightning storm inside the unit and also found several burn marks behind the waveguide.
Near Salado, TX 76571
Wesley
Job Details:
11/19/2020
OVEN JENN-AIR JDS9860AAP
Arrived onsite and replaced control. All checks good. Unit is now operating as designed. Advised customer on repair.
Near Belton, TX 76513
Tyler
Job Details:
11/19/2020
OVEN FRIGIDAIRE FFET3026TSA
"Rived on site for wall oven that would not get past 100°. . Upon arrival I did not see any error codes or indications of any hardware or software failures. Then disassembled unit and verified that the two oven thermostat sensors were omhing out at 1.1 And the elements all had continuity to them I also verified that the main controller sending 240 V to all necessary elements depending on what cycle it was being used in. After I reassemble the wall oven I read tested unit and found that the lower oven He did quickly but the upper oven took a little longer than it should; ordrng 1 5304504897 (sensor)"
Near Austin, TX 78748
Richard
Job Details:
11/19/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Arrived onsite for the dishwasher not working. Ran diagnostics and found error code F4E3 motor not running. During testing found that the sump and pump motor would intermittently work. Will need to replace the sump and pump motor and control. Ordering parts and office to schedule ; ordrng 1 W11085683 (pump&motor)
Near McGregor, TX 76657
Tyler
Job Details:
11/19/2020
RANGE AMANA AER6303MFB2
Near Blanco, TX 78606
Brandon
Job Details:
11/19/2020
REFRIGERATOR KENMORE 106.594328
"Arrived on site for customer complaint of unit not cooling, found failed start device, ordering correct start device. ; ordrng 1 WP2225929 (start-dev)"
Near Jarrell, TX 76537
Wesley
Job Details:
11/19/2020
DISHWASHER WHIRLPOOL WDF330PAHB2
Arrived onsite and found leaking under the sink due to leak coming from kinetics filtration system. Tested dishwasher and found unit is not contributing to leak issue. All checks good. Advised customer on findings.