Service History 1089

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Austin, Texas 78754

Wesley

Job Details: 10/12/2021

Arrived onsite and found unit evap drip tray drain tube clogged. Maintenance will move unit to vacant unit and turn off the unit to prepare for proper clearing of the drain of foam and other blockage.

We serviced a

GE DRYER

Model GTD72EBPN0DG

Near Andice, Texas 78628

Lou

Job Details: 10/12/2021

"Arrived on site to inspect dryer not heating. Upon further inspection, I opened the unit door and pressed the door switch closed and turned the unit on. I found the element illuminating at the back vent area. Using my dryer vent test kit, I tested the unit on Air Fluff with no heat. Both tests showed poor airflow (photos). I found lint in the front vent area. I recommended that the customer clean the unit from the back vent are up to the front with their vacuum and test the unit. If it fails to heat, I recommended that the customer have a professional come check the vents as the unit may not be suitable for a 2 story home. No further lint observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Lorena, Texas 76655

Jonathan M

Job Details: 10/12/2021

"Arrived on site for refrigerator that?s not making ice. Inspected unit and work area. The customer advised that it?s been making a lot of noise over the last several weeks but that it finally went out a week or two ago. Attempted to harvest the icemaker and found the unit stuck in a harvest and not able to move. Removed icemaker assembly and found the motor fins stuck inside ice. I replaced the ice maker. However, the customer advised that they?ve been without water supply all day due to a busted pipe at the end of the road. Was unable to run the unit through a harvest test to ensure the unit was working properly. Unit is working as designed. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHM03

Near Austin, Texas 78741

Kevin

Job Details: 10/12/2021

"Arrived on site to replace refrigerator doors, refrigerator is correct, job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS2

Near Pflugerville, Texas 78660

Wesley

Job Details: 10/12/2021

Clear to repair in accordance with the advice from techline. Replaced magnetron cap and diode. Unit is now operating as designed. Advised cuetomer on repair. All checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Temple, Texas 76502

Tali W

Job Details: 10/12/2021

On site to install previously diagnosed parts. Replaced ice container and ice maker. Confirmed fill tube heater operation. Unit now functioning as designed. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB0

Near Pflugerville, Texas 78660

Wesley

Job Details: 10/12/2021

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Austin, Texas 78738

Luis

Job Details: 10/12/2021

"Arrived on site for ice build up on fresh food evaporator. Diagnosed a defective thermistor,replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie. Per service pointer W11092686 secured evaporator to liner wall using zip ties and clamps,secured cover with 4 screws,adjusted drain pan to sit flush. Service pointer autho S16360"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV02

Near New Braunfels, Texas 78132

Andrew

Job Details: 10/12/2021

Arrived on site to test unit for door alarm intermittently chiming when doors are closed. Found RC evap was completely frosted over preventing pantry door from closing properly. Advised customer unit needs to be thawed out 48hrs prior to return visit. Office to reschedule.; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Evap motor w/ harness) and 1 W11188493 (Evap cover)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Austin, Texas 78721

Jacob

Job Details: 10/12/2021

Arrived onsite for unit barely made ice. Customer said that the ice would freeze into a solid block at times and they would thaw it out and it would work and a continuous thing would be happening. Called Techline let them know of findings. Had me run through diagnostics and everything was checking good. Suggested that the ice maker might be having issues and the ice box fan to be replaced at the same time. Got Sr#7731966772. Ordered part. Office to reschedule.; ordrng 1 W11407678 (ICE BOX FAN)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Round Rock, Texas 78665

Tommy

Job Details: 10/12/2021

Arrived onsite for previously diagnosed parts. Replaced door and tested unit is now operating as designed. Job Completed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Killeen, Texas 76549

Job Details: 10/12/2021

"Arrived on site and inspected deli drawer control not coming on. Also ice maker dispenser isnt working. Found corrosion inside the deli control. Also discovered the dispenser motor island shaft were both defective, not allowing the customers to dispense ice. The ice maker was working properly. Ordering the dispenser motor and motor shaft. Also ordering the deli drawer and the deli control. Office to schedule return services. Needs more work.; ordrng 1 W10733263 (Stainless Pantry drawer (with Gasket)) and 1 W10769076 (User interface Stainless) and 1 W10347114 (Motor Shaft) and 1 W11185741 (Dispenser Motor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Round Rock, Texas 78665

Jonathan S

Job Details: 10/12/2021

Arrived on site for dishwasher door intermittently popping open durning use. Inspected unit and work area. Found top rack locking in to place. Found door latch mechanism worn. Performed diagnostics mode and tested operation. All other operations tested good. No water leaks detected during service.; ordrng 1 W10678341 (spring) and 1 WPW10274884 (door latch)

We serviced a

GE REFRIGERATOR

Model CYE22TP2MDS1

Near Austin, Texas 78744

Kevin

Job Details: 10/12/2021

"Arrived on site and found hot water display is not working, replaced it and display cover and it is now working again, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Austin, Texas 78749

Luis

Job Details: 10/12/2021

"Different issue from previous repair.Arrived on site for freezer door issues. Diagnosed defective freezer rail slides,replaced both slides reinstalled door checked door seal good,checked slide operation good."

We serviced a

MAYTAG DRYER

Model MEDB955FC0

Near Pflugerville, Texas 78660

Wesley

Job Details: 10/12/2021

Arrived onsite and found unit motor blower seized. Repaired unit without having to replace parts. Advised customer on repair. All checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Leander, Texas 78641

David S

Job Details: 10/12/2021

"Arrived on site for fridge no cool. I inspected the unit and work area. We found the fridge at room temperature. I gained access to the compressor and found the low side at -20 and the high side at 0. I put 140 psi of nitrogen into the system. I gained access to the fc and rc evaporator and found no signs of dye or any nitrogen leaking. I pulled a vacuum on and monitored pressures for 20 minuets I found no vacuum leaks. I called PR and he stated to recharge the system and check it again in a couple of days, enough time for the uv dye to activate and spread through out the system. I recharged the system.; ordrng 1 Sealedsystem (Sealed system)"

We serviced a

KITCHENAID ICE MACHINE

Model KUIC18PNXS0

Near Georgetown, Texas 78628

Jonathan S

Job Details: 10/12/2021

"Arrived n site for ice machine not making ice. Inspected unit and work area. Performed diagnostics mode and found drain pump not operating. Measured incoming voltage and found wire harness corroded. Found motor sensor wire broken from corrosion. Will need to replace wire harness and both pumps. Found no ETA on pump. Office to schedule appointment when ETA is available. ; ordrng 1 2313702 (water pump) and 1 WP2310092 (harns-pump) and 1 WP2313705 (pump)"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS2

Near Austin, Texas 78704

Leonardo

Job Details: 10/12/2021

"Arrived on site to replace cooktop and vent trim, replaced cooktop and vent trim, tested unit, unit working as designed, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Austin, Texas 78753

Wesley

Job Details: 10/12/2021

Arrived onsite and found unit freezer module and switch assembly causing led failure from frost damage. Ordering led module for freezer to repair. ; ordrng 1 W11520324 (Freezer module)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Taylor, Texas 76574

Matthew

Job Details: 10/12/2021

Arrived onsite for dishwasher not filling with water. Upon arrival tested unit and found valve not energizing. Replaced valve and tested. Unit is now filling. Ran normal wash and unit is functioning properly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Dripping Springs, Texas 78620

Brandon

Job Details: 10/12/2021

"Arrived on site to replace cam and belt, after replacing, unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Woodway, Texas 76712

Jonathan M

Job Details: 10/12/2021

Arrived on site for a refrigerator that?s not making ice or cooling properly. Inspected unit and work area. The customer advised that the top of the fridge and freezer sections are not getting cold but the bottom of both compartments are freezing up. Confirmed the customers complaint and found the evaporator fan not running. Checked voltage at the evaporator fan and found proper voltage. Replaced evaporator fan and tested the unit. The unit began to work as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Pflugerville, Texas 78660

Jimmy J.

Job Details: 10/12/2021

"Arrived on site for Not Making Ice - Refrigerator. Customer informed me the ice maker began working again. Removed ice maker cover to jump ice maker and found ice mold already had water in it showing the ice maker was calling for water. With this, I cant harvest the ice maker due to mold being full. Explained to customer they should reach back out if it stops working again. Checked temps and both FC and RC were set to the recommended temps. Ice maker working as designed. Job completed."

We serviced a

WHIRLPOOL WASHER

Model WFW9250WW01

Near Georgetown, Texas 78628

Lou

Job Details: 10/12/2021

"Arrived on site to inspect washer noises. Upon further inspection, I moved the drum back and forth and it appeared to be secured. I placed the unit in diagnostics showing error codes F6E1 and LF-long fill. Cleared the codes and continued with testing. I found when the unit began to fill, there was hardly any water coming in. I found that the bellow was not fully attached to the tub inside. I advanced through testing and when the drum began to tumble, I could hear a thumping noise. I canceled testing and moved the drum back and forth again and found the bearing was bad. Unit was left unplugged and water turned off at the wall. No water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near Austin, Texas 78704

Jacob

Job Details: 10/12/2021

Arrived onsite for lights in the refrigerator not working. Looked at the unit and found that 2 led modules were not lighting causing the rest of the lights to not turn on. Replaced both modules. All lights lit up.Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model N/A

Near Austin, Texas 78731

Scott

Job Details: 10/12/2021

Arrived on site for microwave not heating . Oven checked normal.

We serviced a

WHIRLPOOL OVEN

Model WEG750H0HZ0

Near Hutto, Texas 78634

Matthew

Job Details: 10/12/2021

"Arrived onsite for range not turning on or heating. Upon arrival tested unit. Unit did ignite and began heating once reached approximately 200 degrees, unit shut down and gave error code F8E0 cooling fan speed to low. Called tech line for assistance due to troubleshooting guide instructions. Tech gave SR#7731973985. Per tech line replacing the fan assembly should resolve the issue. The hall sensor is part of the blower. Ordering blower. Office to reschedule. ; ordrng 1 W11107275 (fan-blwr)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF550SAHB0

Near Austin, Texas 78723

Scott

Job Details: 10/12/2021

"Arrived on site for poor washer performance. Found weak wash motor and stuff stuck in sprayer arm . Ordering Wash motor , both spray arms . No water leaks detected at time of service. Call to set return ; ordrng 1 W11226884 (Wash motor) and 1 W11226887 (Gasket) and 1 W11226869 (Upper spry) and 1 W11226872 (Lower spray)"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS1

Near Liberty Hill, Texas 78642

Cliff

Job Details: 10/12/2021

"Arrived on site to diagnose a range with an oven not turning off. Found relays in control not opening to cancel bake cycle, and replaced control. Tested unit and found all is functioning properly at this time.

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS03

Near San Marcos, Texas 78666

Andrew

Job Details: 10/12/2021

"Arrived on site to test unit for open/closed door prompt. Tested switches and they tested good. Continuity through harness. Found loose connection on control board. Replaced control board as a precautionary. Tested unit and unit tested good, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Pflugerville, Texas 78660

Jimmy J.

Job Details: 10/12/2021

Arrived on site for COMPLAINTNOTE:DISHWASHER IS NOT WORKING PROPERLY IT HAVING ISSUES WITH THE DRAIN PROCESS. Found knock out still inside disposal. Removed knockout and set to drain. Water drained as designed. No error codes came on in diagnostics. Placed in diagnostics cycle to ensure dishwasher completed all cycles and it did. Heating element sizzled water once diagnostics completed. No leaks detected. Job completed.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS

Near Austin, Texas 78733

Leonardo

Job Details: 10/12/2021

"Arrived on site to replace inner door, bezel and gasket, replaced parts, customer stated that the vent fan would not turn off, replace control board that fixed the issue, tested unit, unit working as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Austin, Texas 78728

Jimmy J.

Job Details: 10/12/2021

Arrived on site for refrig IM ice is frozen together and dispenser water dispensing very slow.. wheel on the bottom is broken. Found bottom left roller and leg mount missing wheel. Removed left roller and installed new left roller. Tested water dispenser and water would only trickle out. Removed filter and water came out in a strong flow. Ran harvest and completed without issue. Ran water fill test and no water is coming into mold. Returning with all parts plus valve to complete the repair. Replacing the triple valve should resolve the water not coming into the mold. Otherwise filter head may be necessary for replacement too. Customer will be purchasing a new filter for installation upon our return. Currently the bottom ice maker is working and water dispenser is dispensing with filter removed. ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Austin, Texas 78727

Scott

Job Details: 10/12/2021

"Arrived on site for washer powering up but never starting wash. Ran diagnostics got lock error . Ran wash test and could lift lid when locked . Replaced latch tested unit all checked normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Burnet, Texas 78611

Cliff

Job Details: 10/12/2021

Arrived on site to diagnose a refrigerator with light not working. Found freezer led module failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Round Rock, Texas 78681

Tommy

Job Details: 10/12/2021

Arrived onsite for refrigerator not sealing. Upon arrival found unit top washer missing causing fc door to rub against rc door. Ordering washer office to reschedule upon receiving.; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Hutto, Texas 78634

Matthew

Job Details: 10/12/2021

Arrived onsite for dishwasher not drying dishes. Upon arrival put unit in diagnostics and found no stored error codes. Ran test and all passed. Found that customer was not using rinse agent. Instructed customer on continual use of rinse aid proper loading per use and care guide. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDM03

Near Austin, Texas 78744

Kevin

Job Details: 10/12/2021

"Arrived on site and found refrigerator doesnt have any incoming power. Breaker was off, after resetting breaker power is on and compressor is running, evap fan motor is running. Condensor fan motor is running.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS01

Near Austin, Texas 78733

David Z

Job Details: 10/12/2021

"Arrived on site to follow up on diagnosed sealed system repair. Talked with PR prior who advised to find the leak first with Uv light. Found no dye in upper section. Checked RC evap and found a large amount of dye on the RC evap line, picture saved in SD. Leak diagnosed to RC evap line. Ordering new evaporator to resolve. Office to schedule when part arrives. ; ordrng 1 W11553229 (RC evap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJZ00

Near San Marcos, Texas 78666

Andrew

Job Details: 10/12/2021

Arrived on site to test unit for not cooling. Found compressor pulling .2amps. Also found oil leaking from underneath from internal cabinet. Spoke with tech line and sent pics to Bryan.

We serviced a

WHIRLPOOL DISHWASHER

Model DU1145XTPQ7

Near Austin, Texas 78701

Leonardo

Job Details: 10/12/2021

"Arrived on site to test unit for console not responding, tested unit found console unresponsive, installed console, tested unit, unit working as designed , no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Pflugerville, Texas 78660

Jimmy J.

Job Details: 10/12/2021

Arrived on site to install previously diagnosed part. Took picture of missing model and serial tag for quick pics. Removed evap fan and installed new evap fan. Powered on fridge and evap fan is running as designed. Fridge no longer beeps every five seconds. Compressor is running. All fans spinning. Gave customer a leave behind pamphlet. Let customer know not to load fridge for 24 hours to allow normal temps to level. Job completed.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Andice, Texas 78628

Kayman

Job Details: 10/12/2021

Arrived onsite to install previously diagnosed parts. I installed the outer door glass both brackets and screws. No issues with the new door. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Austin, Texas 78736

Luis

Job Details: 10/12/2021

"Arrived on site. Removed evaporator cover good frost pattern on evaporator,replaced freezer harness,fresh food harness,control and right side door gasket,checked door seal good. Powered u it on good air flow entering fresh food section."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXY07

Near Leander, Texas 78641

Tommy

Job Details: 10/12/2021

Arrived onsite for previously diagnosed parts. Upon arrival replaced motor fan and damper and proceeded to test found unit to now be operating as designed.

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JS0

Near Del Valle, Texas 78617

Jacob

Job Details: 10/12/2021

"Arrived onsite for for the door having damage. Looked at the door and found that the door trim on the right hand corner was broken, just behind handle. Let customer know that it is passed the 30 days for cosmetic issues. Spoke with claims. Ordered parts and needs authorization before returning.; ordrng 1 W10761014 (trim-door) and 1 WPW10310922 (trim-vent)"

We serviced a

KITCHENAID COOKTOP

Model KECC607BSS02

Near Georgetown, Texas 78626

Jonathan S

Job Details: 10/12/2021

"Arrived on site for cooktop not powering on after storm. Inspected unit and work area. Powered unit off at circuit breaker. Gained access to control and TOD. Measured resistance on TOD and found closed/good. .; ordrng 1 W10920242 (cntrl-elec)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM354GPS0

Near Round Rock, Texas 78681

Tommy

Job Details: 10/12/2021

Arrived onsite for unit not turning on upon arrival found unit voltage was good but unit control had burned out also found UI burn out ordering both. ; ordrng 1 W11120156 (Control) and 1 W11131319 (UI)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Elgin, Texas 78621

Matthew

Job Details: 10/12/2021

Arrived onsite for refrigerator led not functioning. Upon inspection found top-left rear led not functioning and affecting other lights. Replaced led module and tested. All lights are now functioning properly. Job complete

We serviced a

KITCHENAID RANGE

Model KGCC506RBL07

Near Austin, Texas 78732

Robert

Job Details: 10/12/2021

Arrived on call for complaint rear right burner not lighting. Found the harness switch for that burner not working. Replace harness and test. All burners working properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QMS01

Near Austin, Texas 78732

Robert

Job Details: 10/12/2021

Arrived on call to replace previous diagnosed parts. After installation test operation. Optics reading properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBBR206ESS01

Near Austin, Texas 78703

Jacob

Job Details: 10/12/2021

Arrived onsite for unit not lighting up in the refrigerator. Looked at the led modules and replaced 3 LEDs and all lights came back on in the unit. No issues at this time. Job complete

We serviced a

WHIRLPOOL VENTHOOD

Model WVU37UC6FS1

Near Andice, Texas 78628

Cliff

Job Details: 10/12/2021

Arrived on site to diagnose a venthood that is making unusual noise. Found screw used to install damper to long and rubbing on fan blade. Installed correct screw and noise is no longer present. All is working properly at this time.

We serviced a

WHIRLPOOL WINE COOLER

Model JUBFL242HL01

Near Lakeway, Texas 78734

Brandon

Job Details: 10/12/2021

"Arrived on site for customer complaint of sharp edge on bottom of door that cut his wife and childs foot. Ordering door, customer is calling customer service to see if they will cover the part since it might be a safety issue with a cosmetic part. ; ordrng 1 W11360701 (Door) and 1 Cnote (Office to reschedule)"

We serviced a

FRIGIDAIRE FREEZER

Model LFFH21F7HW

Near Austin, Texas 78758

David Z

Job Details: 10/12/2021

"Arrived on site to diagnose stand alone freezer that is losing cool. On arrival found temp was up in the top, but items close to evap still frozen. Removed evap cover and found fan dead, no air circulating, resulting in ice building. Replaced fan and chipped away ice. Verified unit is now cooling and circulating air.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FKSS03

Near The Hills, Texas 78738

Brandon

Job Details: 10/12/2021

"Arrived on site to replace failed emitter boards, after replacing unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KUDD03DTSS3

Near Round Rock, Texas 78665

Jonathan S

Job Details: 10/12/2021

"Arrived on site for dishwasher control not responding and control lock light on. Inspected unit and work area. Found control lock on. Turned lock off and found unit working as designed. Tested operation. All tested good, no water leaks detected during service.

We serviced a

WHIRLPOOL OVEN

Model KOST100ESS03

Near Austin, Texas 78723

Scott

Job Details: 10/12/2021

"Arrived on site for oven flashing error code . Ran diagnostics got stuck keypad and UI miscommunication errors . All connections are good . Ordering console and control . ; ordrng 1 W11087446 (Console) and 1 W11179310 (Control)"

We serviced a

WHIRLPOOL VENTHOOD

Model UXT5236BDS2

Near Georgetown, Texas 78628

Lou

Job Details: 10/12/2021

"Arrived on site to inspect venthood filter not removable. Upon further inspection, I found the filter latch not installed correctly. I adjusted the latch but found the spring arm on the latch was broken. I removed and replaced the latch and retested. Unit is operating as designed. The filter is tight in its space and is hard to get out. Also, Phillips screw has to be removed in order to get the latch to go back and release the filter. Attempted to contact builder to advise of my findings/repairs and left a vm. Job completed."

We serviced a

KENMORE REFRIGERATOR

Model 106.5112221

Near Tow, Texas 78672

Cliff

Job Details: 10/12/2021

Arrived on site to diagnose a refrigerator that is not producing ice since previous trip. Found icemaker failed and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL OVEN

Model WOC54EC0HS04

Near Georgetown, Texas 78628

Lou

Job Details: 10/12/2021

"Arrived on site to inspect wall oven door locked. Upon further inspection, I found the unit oven door unlocked and able to open. I placed the unit in diagnostics and checked for error codes. I found F6E4 dated 2017. The unit wasnt manufactured until 2019. I cleared the codes and tested the components and could not hear the control relays opening. I did a factory reset on the control and retested the components and they are functioning properly. Due to the error code, I removed and replaced the main control and programmed. Retested and unit is operating as designed. Being as this is a new build and vacant, I left a brochure and left instructions on connecting the unit to WiFi. I made contact with the builder and recommended that they let the new homeowners know to connect to WiFi. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Austin, Texas 78732

Luis

Job Details: 10/12/2021

"Arrived on site for a defective door,replaced left side door checked door seal good,checked door operation to switch good."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Austin, Texas 78723

Scott

Job Details: 10/12/2021

"Arrived on site for knocking . Ran diagnostics got f7 - e 1,5,7 codes . Ran diagnostics wash . Loud noises in Agitation, in spin cycle got electrical squealing noise from Actuator. Replaced Actuator checked all connections and wire harness. Ran calibration and diagnostics wash all checked normal. No water leaks detected at time of service, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS01

Near Austin, Texas 78703

Luis

Job Details: 10/12/2021

"Arrived on site for no cool. Powered unit on compressor not powering on,removed start device found burned out starter to the compressor,replaced the starter powered unit on compressor powered on. ; used 1 8201786 (Start device) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Round Rock, Texas 78681

Tommy

Job Details: 10/12/2021

Arrived onsite for ice maker dumping to much ice. Upon arrival found unit to be operating as designed spoke with customer on cup holding to keep ice coming into it as ice was called for. Job Completed.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Cedar Park, Texas 78613

David S

Job Details: 10/12/2021

Arrived on site for dishwasher not filling with water. Inspected unit and work area. Put unit into diagnostics mode and found error code F6e1 low water level or no water. Inspected float switch and found it free of debris. Then ran unit through diagnostics cycle and found it not filling with water. Then gained access to the inlet water valve. Removed it and installed it and found it clogged. I inspected new inlet water valve and tested unit found unit filling with water now and check for leaks a none found at this time. Unit working as designed. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model WRV986FDEM

Near Buda, Texas 78610

Kevin

Job Details: 10/12/2021

"Arrived on site and inspected refrigerator and found lower icemaker doesnt have any production. I attempted to manually cycle icemaker and it would not turn, replaced icemaker and the new one cycled immediately and filled with water, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB04

Near Austin, Texas 78704

Luis

Job Details: 10/12/2021

"Arrived on site for door issues. Found door making loud squeaking noise,removed door added grease to cams and hinges,reinstalled door,adjusted door height,door sealing correctly and noise is no longer present"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFO42FSX00

Near Austin, Texas 78759

Luis

Job Details: 10/12/2021

"Arrived on site for freezer door issues. Found door not fully opening,diagnosed defective bearings in tracks

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Lakeway, Texas 78734

Brandon

Job Details: 10/12/2021

"Arrived on site to replace door, after replacing, unit tested good."

We serviced a

WHIRLPOOL OVEN

Model WOS31ES0JS00

Near Pflugerville, Texas 78660

Jimmy J.

Job Details: 10/12/2021

Arrived on site for Leaking Hot Air and is ruining floors. Customer had oven preheated to 350 upon my arrival. I inspected the bottom trim vent and this is where the heat is coming from. I explained to the customer that this was a vent and showed her a photo of this vent and the blower in the parts breakdown. Explained that this was completely normal and it is venting out the warm air to keep the air circulating the heat inside.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW3

Near Austin, Texas 78746

Kevin

Job Details: 10/12/2021

"Arrived on site and inspected washer and found display is defective, took one picture. Replaced consul and new display is operating normally, job complete"

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Round Rock, Texas 78681

Tommy

Job Details: 10/12/2021

Arrived onsite for dryer stilling have vent issue . Upon arrival found unit lint screen not being cleaned called techline and got it documented SR7731230482. Job Completed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Coupland, Texas 78615

Matthew

Job Details: 10/12/2021

Arrived onsite to replace previously diagnosed parts per Whirlpool tech line. Replaced compressor and dryer. Pulled vacuum and held. Charged to spec and ran unit. Used test 40 to check running pressure. Step4 125/30. Step 5 Final readings 125 on high and 20 on low. Unit is running and functioning properly. Recommended customer place a bottle of water in the freezer and monitor. When frozen and after 24 hrs temps are ideal. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Leander, Texas 78641

Kayman

Job Details: 10/12/2021

Arrived onsite for dishwasher not operating. Upon inspection I found the unit not getting water. I pulled the unit out and found the water line kinked to the unit. I was able to pull the line through the cabinet as I pushed the unit back into place. I tested the unit and it is now working as designed. No leaks detected during time of service. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Taylor, Texas 76574

Matthew

Job Details: 10/12/2021

"Arrived onsite for refrigerator no cool in each section. Upon arrival unit was unplugged. Plugged unit in and clicked off. Compressor ramped up, then clicked off again. Replaced start relay. Compressor ramped up at 1.3 amps then settled at .9-1 amp. Ran unit and frost pattern began to form and unit is cooling down. Recommended customer put a bottle of water in the freezer and monitor if water freezes and full 24 hrs is given, unit is good to go. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Lakeway, Texas 78734

Robert

Job Details: 10/12/2021

Arrived on call for complaint of not washing. Found the actuator not in correct position. Replace actuator and test. Washer working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Austin, Texas 78705

Luis

Job Details: 10/12/2021

"Arrived on site for ice issues. Per customer off smell in ice,removed bin strong odor from ice container and ice,ordering a new icemaker and container,advised resident to empty unit and clean all shelves and liner; ordrng 1 W11284458 (Icemaker) and 1 WPW10558423 (Ice container)"

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near San Marcos, Texas 78666

Andrew

Job Details: 10/12/2021

"Arrived on site to install previously diagnosed parts. Inspected part for damage, part looks good. Installed new top for dryer. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Georgetown, Texas 78628

Lou

Job Details: 10/12/2021

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve, UV dye drier, RC evap,drip, and RC evaporator. While removing the evaporator, I found the RC defrost thermistor was bad, as were the RC evap cover and damper control. I advised the customer of my findings and they requested replacing whatever needed to be replaced. I removed and replaced the damper, RC evap motor harness with thermistors and foil taped and ziptied the defrost thermistor to the suction line, and replaced the evap cover. I vacuumed the system and install 5.5oz of R134a refrigerant and monitored pressures. Tested in diagnostics test #4 and pressures are good. Unit is operating as designed.No water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO48FMX02

Near Austin, Texas 78730

David Z

Job Details: 10/12/2021

"Arrived on site to diagnose built In refrigerator with over temp alarm going off. Found temps in both compartments warm. Could feel heat radiating from the unit, especially top cover. Removed cover and checked compressor and found it scalding hot, no frost pattern on evap. Compressor, Evap, Heat Exchanger, drier and access valve, tubing kit, pan heater, permagum."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Austin, Texas 78705

Jacob

Job Details: 10/12/2021

Arrived onsite for stuff in the freezer being over frozen and iced over. Looked at the unit and found that the seal along the freezer door had a gap and the refrigerator door somehow had fallen down a bit from the bottom hinge. Tightened screws for the bottom of door and pulled together and sealed as normal. Heated the gasket on the freezer door to close the gap. Was able to close the gap. Let tenant know to let the unit un plug the unit to unthaw for 48hrs before using once again and to have towels ready for the water that will come from the unit. Also called landlord to update on the issues and the fix as well. No issues at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Hutto, Texas 78634

Matthew

Job Details: 10/12/2021

Arrived onsite for dishwasher not functioning properly. Upon arrival put unit in diagnostics and found stored error code for failed wash motor. Tested unit and confirmed motor not energizing. Will need sump and motor replaced.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Pflugerville, Texas 78660

Jimmy J.

Job Details: 10/12/2021

Arrived on site to install previously diagnosed part. Shut off power and removed console and installed new console. Powered up oven and heated to 350 as designed. Job completed.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Temple, Texas 76504

Tali W

Job Details: 10/12/2021

"On site for washer lights blinking and not able to start cycle. On arrival, unit was unplugged. I plugged it back in and verified that the lights were flashing one at a time down the line. I pressed and held the cancel button. Ran diag cycle, it completed. Verified polarity and power cycled unit. Unit functioning as designed. Call complete."

We serviced a

WHIRLPOOL RANGE

Model PRG3610LP

Near Austin, Texas 78738

Robert

Job Details: 10/12/2021

Arrived on call for complaint of handle loose and outer panel damaged. Will need outer panel to complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSP48QJS00

Near Austin, Texas 78746

Kevin

Job Details: 10/12/2021

"Arrived on site and inspected refrigerator and found freezer temp is 14 degrees. Fresh food temperature is 42 degrees. Found frost pattern looks good, Spoke with CS, foam block kit should be added to evaporator and condenser fan replaced before diagnosing a complete sealed system repair. ; ordrng 1 8201798 (Foam blocks) and 1 2208903 (Condensor fan) and 1 2190685 (Fan blade)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near San Marcos, Texas 78666

Andrew

Job Details: 10/12/2021

"Arrived on site to test unit for no heat. Found thermal fuse and cutoff both tested good. Found unit with failed heating element. Install new element, unit tested good, job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Austin, Texas 78717

David S

Job Details: 10/12/2021

Arrived on site for wall oven not reaching temp/ light not turning off in oven. Inspected unit and work area. Found unit with light on. I inspected switch and pushed it closed by hand to see if the light would turn off. It did not turn off. Continued clicking switch closed till the light turned off. The gained access to the control to test the switch at the harness. And found that the harness was good. Showing good continuity when switch works. I am ordering 1 oven door latch w1p883049.; ordrng 1 W10883049 (Oven latch)

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE234GPS0

Near Austin, Texas 78738

Brandon

Job Details: 10/12/2021

"Arrived on site for customer complaint of unit not washing, found failed wash motor, I replaced sump assembly, unit tested good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TF0

Near Round Rock, Texas 78664

Jonathan S

Job Details: 10/12/2021

Arrived on site for refrigerator not powering on. Gained access to control and measured voltage and found none. Measured incoming voltage at power outlet and found correct voltage. Called Frigidaire tech support and spoke with Robert. He stated that failure is due to broken wire through cabinet (848996) . ;

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC503ESS00

Near Georgetown, Texas 78626

Jonathan S

Job Details: 10/12/2021

"Arrived on site to install previous diagnosed parts. Removed failed thermistor and installed new. Removed remaining ice buildup and installed fan scroll as recommended to do by manufacturer when it has been removed. Performed diagnostics mode and tested thermistor circuit and found good. Put unit into basic defrost mode. All tested good, no water leaks detected during service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Austin, Texas 78724

Scott

Job Details: 10/12/2021

"Arrived on site for pods sitting at bottom of tub . Ran diagnostics and found no water entering dishwasher . Valve is actuating. Removed supply line from valve , verified valve is open and no kinks in supply hose . Customer will need plumber to look at valve . No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ0

Near Seguin, Texas 78155

Noah D

Job Details: 10/12/2021

"Arrived on site to inspect unit for tripping breaker when baking. Upon inspection found the unit was tripping when only bake was being used. Broil worked normally, changed control and found the unit worked till the alarm goes off where it trips breaker. Customer must have breaker swapped. Complete"

We serviced a

WHIRLPOOL MICROWAVE

Model KMHS120ESS1

Near Austin, Texas 78702

Leonardo

Job Details: 10/12/2021

"Arrived on site to test unit for door interlock issue, tested found 3way switch shorted out and bottom interlock pushed in not allowing door key to go in correctly, replaced interlock with switches, tested unit, heating water for 1 min, water heating properly,

We serviced a

JENN-AIR RANGE

Model JDRP548HL00

Near Seguin, Texas 78155

Noah D

Job Details: 10/12/2021

"Arrived on site to inspect unit for steaming during operation, upon inspection found the condensation from outside causing steam on motor. All functions worked. Complete"

We serviced a

WHIRLPOOL COOKTOP

Model WCE55US0HB01

Near Hewitt, Texas 76643

Jonathan M

Job Details: 10/12/2021

Arrived on site for a cooktop that has a hot surface light indicator on always. Inspected unit and work area. Confirmed customers complaint and disassembled unit. Checked all burners by disconnecting wires and plug in the unit back in and found the left rear element causing the issue. Replaced element and tested the unit. The unit began to work as designed. Call complete.

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS05

Near Spicewood, Texas 78669

Robert

Job Details: 10/12/2021

Arrived on call to replace previous diagnosed parts. After installation test operation.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Austin, Texas 78756

Jacob

Job Details: 10/12/2021

Arrived onsite to replace parts broken. Replaced parts. Re ordered new trim vent. Office to reschedule ; ordrng 1 WPW10310922 (trim-vent)