Service History 1086

Near Taylor, TX 76574
Nathaniel B.
Job Details: 08/03/2018
Model WED5000DW2, Arrived on call for dryer timer not advancing has to manually turn the knob to turn dryer off, found voltage to timer good and outlet checks good but found timer is not advancing, replaced timer and checked operation and know timer is advancing, dryer wall vent is clear, call complete.
Near Leander, TX 78641
Lou
Job Details: 08/03/2018
arrived on site to inspect noisy microwave. Upon further inspection, when I turned the microwave on, I could hear what appeared to be the fan motor making a grinding noise. Using my oven dolly, I removed the unit from the wall and opened up the top of the unit to inspect the microwave fan. While opened up, I turned the microwave on and could hear that the grinding noise was coming from the fan/motor. I removed and replaced the fan motor assembly and tested the unit and the unit operated as designed with no more noise. I put the unit back into its place and tested again and it continued to operate as designed. Job completed.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/03/2018
Model RED4640YQ1, Arrived on call for dryer getting to hot, cut out temp is 152 and cut in 116 it cycled these temps 5 times which is with in proper temps for exhaust from dryer, and dryer vent is clear, found that customer actual complaint is cloths dry with time set to 40 min. And if sets dryer to 60 min. Cloths are very hot, found no issues with temps from dryer, no parts needed, call complete, instructed customer this is normal temps for the dryer, all is working as designed on dryer.,
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/03/2018
Model RED4640YQ1, Arrived on call for dryer getting to hot, cut out temp is 152 and cut in 116 it cycled these temps 5 times which is with in proper temps for exhaust from dryer, and dryer vent is clear, found that customer actual complaint is cloths dry with time set to 40 min. And if sets dryer to 60 min. Cloths are very hot, found no issues with temps from dryer, no parts needed, call complete, instructed customer this is normal temps for the dryer, all is working as designed on dryer.,
Near Bee Cave, TX 78738
Brandon
Job Details: 08/03/2018
Arrived on site for oven not powering on, found control fuse was bad. I replaced fuse, unit tested good.
Near Austin, TX 78748
Kevin
Job Details: 08/03/2018
Arrived on site and found no ice production, could not find any power to icemaker. Replaced ice maker harness, and icemaker and after reinstalling icemaker has cycled and filled with water. Requested that customer continue to monitor icemaker for production. No water leaks from connections at time of service, job complete
Near Marble Falls, TX 78654
Steve C.
Job Details: 08/03/2018
Arrived on site for the interior lights do not come on. Customer advise they had to unplugged the unit and when they plugged it in it worked. Found the unit will need a new led control due to intermittently lights will go off. Replaced the control and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Marble Falls, TX 78654
Steve C.
Job Details: 08/03/2018
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/03/2018
Model WMH31017HS2, Autho. WFLRIFLMPL1, arrived on call for front door skin and control panel have scratches on them, found no scratches on control panel see pic but do see scratch on door see pic, installed door only and all checks good, call complete.
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/03/2018
Model WMH31017HS2, Autho. WFLRIFLMPL1, arrived on call for front door skin and control panel have scratches on them, found no scratches on control panel see pic but do see scratch on door see pic, installed door only and all checks good, call complete.
Near Georgetown, TX 78633
Tyler B.
Job Details: 08/03/2018
Near Granger, TX 76530
James
Job Details: 08/03/2018
Arrived on site and tested unit. Found that console has discolored and touch panel blistered. Inspected upper oven vent and found to be routed and secured properly. Installed new console and tested. Unit working properly. Job complete
Near Granger, TX 76530
James
Job Details: 08/03/2018
Arrived on site and tested unit. Found motor humms but will not run. Removed rear cover to access blower housing and found a snak had worked its way into the blower. Unit not repairable due to odor that would come from the dryer heating up during operation. Customer decided not to go forth with repair. Job complete
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/03/2018
Model CGR1110ADW, Arrived on call for burners not lighting and igniters are not clicking, found voltage at terminal block and polarity is good at outlet but no out put from spark module, will order spark module and switch harness, will reschedule for 8/9/18, oven is working as it should just the top igniters have no spark. No gas leaks at time of call.
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/03/2018
Model CGR1110ADW, Arrived on call for burners not lighting and igniters are not clicking, found voltage at terminal block and polarity is good at outlet but no out put from spark module, will order spark module and switch harness, will reschedule for 8/9/18, oven is working as it should just the top igniters have no spark. No gas leaks at time of call.
Near Leander, TX 78641
Lou
Job Details: 08/03/2018
arrived on site to inspect gas smell coming from oven. Upon arrival, the customer advised that she could smell gas or an oily smell while cooking using Bake mode. Upon further inspection, I used a company provided gas sniffer to detect any gas a leaks during and after use of the oven unit. I verified at the main oven valve and orifice. I verified all burners, during use and after turned off as well and the sniffer did not detect any leaks. No gas leaks detected during service, job completed.
Near West Lake Hills, TX 78746
Kevin
Job Details: 08/03/2018
Arrived on site and inspected refrigerator and found no power showing on user interface and no lights on the interior. Slipped main switch off and on and refrigerator has started up again. Observed it for 20 minutes and it has begun cooling. Control board may be going out and found that control board as a new part is no longer available due to age. Current control board could possibly be rebuilt by fix your board if ultimately needed. No water leaks from connections at time of service, collected diagnosis fee, job complete
Near Burnet, TX 78611
Steve C.
Job Details: 08/03/2018
Arrived on site to replace the harness due to the wire was pinched and not sending voltage to the valve. Replaced the harness and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Burnet, TX 78611
Steve C.
Job Details: 08/03/2018
Arrived on site to replace the harness due to the wire was pinched and not sending voltage to the valve. Replaced the harness and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78738
Luis
Job Details: 08/03/2018
Built in refrigerator-cleared frozen drain in freezer
Near Georgetown, TX 78628
Tyler B.
Job Details: 08/03/2018
Near Round Rock, TX 78665
Paul
Job Details: 08/03/2018
Whirlpool Oven Model WOS51EC0AS03. Arrived onsite for the oven with nothing working. I found the thermal fuse open. I replaced the thermal fuse and tested the oven. All functions are working as designed. Call complete.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/03/2018
MH1150XMB0 (OTR Microwave) - Arrived onsite for customer complaint of OTR under counter light bulb stuck in socket. Was able to remove broken base. Installed customer light bulb. Tested unit. Unit light now comes on as intended. No other issues found.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/03/2018
Model WOS51EC0AS04, Arrived on call for oven temp off by 30-50 degrees, preheated oven and cut in temp is 308, cut out temp is 395 which is a average temp of 352 degrees when set at 350 degrees, no calibration needed, no parts needed, customer to preheat oven to desired temp and ounce beeps wait 15 min. Before adding food per owners manual instructions for cooking due to customers complaint of under cooking food.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/03/2018
Model WOS51EC0AS04, Arrived on call for oven temp off by 30-50 degrees, preheated oven and cut in temp is 308, cut out temp is 395 which is a average temp of 352 degrees when set at 350 degrees, no calibration needed, no parts needed, customer to preheat oven to desired temp and ounce beeps wait 15 min. Before adding food per owners manual instructions for cooking due to customers complaint of under cooking food.
Near Leander, TX 78641
Cliff
Job Details: 08/03/2018
Kitchenaid refrigerator KSC24C8EYY02. Arrived on site to replace water line for refrigerator. Replaced cracked waterline and tested unit. Found no other failures at this time and no leaks found after services were performed.
Near Leander, TX 78641
Lou
Job Details: 08/03/2018
arrived one site to inspect microwave door not sealing. Upon further inspection, I found that the gasket on the outer glass is sticking out, the inner glass gasket is smashed and not sealing properly and the door trim gasket is not sealing properly. I am ordering a MW door and scheduled return service for 08/20/18 per the customers request.
Near West Lake Hills, TX 78746
Kevin
Job Details: 08/03/2018
Arrived on site and found water filter is jammed in housing, housing door is broken. Replaced filter housing and customer provided a new water filter. Fridge is now operating properly. The water leaks from connections at time of service, job complete
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/03/2018
RF368LXPT2 (Freestanding Range) - Arrived onsite for customer compliant of freestanding range sparked from rear of unit. Found terminal block melted and shorted on L1 side. P&L are as follows; WP97619518 (Terminal Block) $19.58, CO390 $59.99. Gave customer 10% military discount for labor. New labor charge will be $54.00. Removed and replaced terminal block. Installed customer new supplied range cord. Powered unit up. Unit works as intended. No other issues found.
Near Austin, TX 78751
Scott
Job Details: 08/03/2018
Whirlpool washer, run capacitor shorted out to hanging broken wires
Near Leander, TX 78641
Cliff
Job Details: 08/03/2018
Whirlpool refrigerator WRV986FDEM01. Arrived on site to replace 2 controls and 3 way solenoid. Replaced all three parts and all checks good. No leaks were found at time of service.
Near Georgetown, TX 78628
Tyler B.
Job Details: 08/03/2018
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/03/2018
Model KRMF606ESS01, Arrived on call for auger shaft still not turning, found no power going to the auger motor from blue to grey and did reset power to unit and still auger motor did not run or have any voltage but the dispenser chute door does open when calling for ice and is getting water at dispenser, will order main board and ui control just in case needed and auger motor just incase and will also need top hinge left due to damaged, will reschedule for 8/10/18 at customers request, also customer request morning appointment instructed customer time frame is not a guarantee that she will get that time frame. , no water leaks at time of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/03/2018
Model KRMF606ESS01, Arrived on call for auger shaft still not turning, found no power going to the auger motor from blue to grey and did reset power to unit and still auger motor did not run or have any voltage but the dispenser chute door does open when calling for ice and is getting water at dispenser, will order main board and ui control just in case needed and auger motor just incase and will also need top hinge left due to damaged, will reschedule for 8/10/18 at customers request, also customer request morning appointment instructed customer time frame is not a guarantee that she will get that time frame. , no water leaks at time of call.
Near Blanco, TX 78606
Brandon
Job Details: 08/03/2018
Arrived on site for customer complaint of washer giving error code and not functioning properly. I put unit into diagnostic mode, found F6E3 error code, miscommunication between the user interface board and the main control board. I tested the UIB, tested good, found faulty main control. I replaced main control, unit tested good. Water lines were dry at time of service.
Near Austin, TX 78739
Leonardo
Job Details: 08/03/2018
Whirlpool dishwasher not draining model: WDF520PADM7. Arrived on site to test u it for not draining. Unit is washing correctly but water still at the bottom. Test unit and found glass and a tooth pick in drain motor. Removed glass and toothpick test unit and unit test good unit draining and washing correctly. Job complete
Near Austin, TX 78704
Robert
Job Details: 08/03/2018
KRSC500ESS01 Arrived on job for complaints of refrigerator door not closing. Found the door rubbing on inside. Adjust door up now door operation is normal
Near Killeen, TX 76542
Arthur B.
Job Details: 08/03/2018
KRMF706ESS00 (5 Door Refrigerator) - Arrived onsite for customer complaint of 5 door refrigerator not cooling in FC section. Check temperature in FC section and was @ 28F. RC section @40F. Also found compressor hot to touch and ramped up to full speed. Advised customer that compressor and FC evaporator to be ordered. R/S for Tuesday 8/7. All water connections were dry at time of service.
Near Austin, TX 78744
Kevin
Job Details: 08/03/2018
Arrived on site and sat washer into diagnostic cycle and found capacitor has failed. After replacing capacitor washer will now agitate and spin properly. No water leaks from connections at time of service. quoted customer for repair Capacitor $97.13, TL340 $169.99
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/02/2018
Model WRX735SDBM04, Arrived on call for frost and ice in freezer previous tech found freezer door warped, replaced freezer door and gasket, freezer door is closing properly know, call complete, no water leaks at time of service. Also sealed were the inside liner meets outer cabinet on both section, all checks good, freezer door is closing properly know, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/02/2018
Model WRX735SDBM04, Arrived on call for frost and ice in freezer previous tech found freezer door warped, replaced freezer door and gasket, freezer door is closing properly know, call complete, no water leaks at time of service. Also sealed were the inside liner meets outer cabinet on both section, all checks good, freezer door is closing properly know, call complete.
Near Georgetown, TX 78628
Lou
Job Details: 08/02/2018
arrived on site to inspect dryer not heating. Upon further inspection, I found that the unit was operating and the drum was turning, but it was only putting out cool air. I found that the element had burnt out. I quoted the customer $106.67 for the element and DR320 $189.99 for service/labor fee for a total of $319.48 including tax. I discounted the total, due to the customer being referred through Yelp, -$20.00 for an overall total of $299.48. The customer agreed to the repair and paid in full. I removed and replaced the element and tested the unit and the unit operates as designed. No lint observed during service, job completed.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/02/2018
Model wtw4800xq1, Arrived on call for grinding noise from the washer, found actual complaint is that agitator cam broke will need cam, will reschedule for 8/7/18, no water leaks at time of call, found no noise complaints from under washer when in test.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/02/2018
Model wtw4800xq1, Arrived on call for grinding noise from the washer, found actual complaint is that agitator cam broke will need cam, will reschedule for 8/7/18, no water leaks at time of call, found no noise complaints from under washer when in test.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/02/2018
Model WTW7000DW1, Autho. WFOWN00EPL1 , Arrived on call for leaking water from washer, found no water leaking from washer, found that dryer wall vent is restricted with lint and found water coming from dryer wall vent pipe, customer to contact a dryer wall vent cleaning service, see pic, no parts needed for washer, customer to contact a dryer vent cleaning service. Also instructed customer not to run dryer until wall vent is cleared, no water leaks from washer at time of call. Customer to also purchase a new dryer vent hose due to damaged.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/02/2018
Model WTW7000DW1, Autho. WFOWN00EPL1 , Arrived on call for leaking water from washer, found no water leaking from washer, found that dryer wall vent is restricted with lint and found water coming from dryer wall vent pipe, customer to contact a dryer wall vent cleaning service, see pic, no parts needed for washer, customer to contact a dryer vent cleaning service. Also instructed customer not to run dryer until wall vent is cleared, no water leaks from washer at time of call. Customer to also purchase a new dryer vent hose due to damaged.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/02/2018
WRF535SWHZ00 (French Door Refrigerator) - Arrived onsite for customer complaint of freezer door not closing properly. Found center of the upper portion of the door is warped. Unit will need new freezer door. Advised that door will take 6-8 weeks for arrival. OF to R/S. All water connections were dry at time of service.
Near Georgetown, TX 78633
Lou
Job Details: 08/02/2018
arrived on site to inspect dryer not operating. Upon arrival, the customer advised that when they turn the unit on it will act like it's going to operate, but then shuts off after a few seconds. I placed the unit in diagnostics to check for error codes and error code F4E4 was recorded. Using my volt meter, I checked voltage at the outlet and did not get 240 Volts. I checked voltage at the terminal block and the unit was wired correctly, but I was getting 240 volts at the black and white connection when I should only get 120. I checked voltage at the red/white and red/black and was getting 120 at each. I advised the customer to contact her builder and have an electrician check the wiring in the outlet and at the breaker box and once that has been completed, if there are any further issues with the unit to call and request service. No lint observed during service.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/02/2018
Near Killeen, TX 76542
Arthur B.
Job Details: 08/02/2018
RF369LXPB2 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range back elements not working and getting error code F3E2 (Control Error). When arrived,unit was plugged in and error was on. Confirmed error code. Also found back elements are not coming on as well. Ordering control, receptacles and latch. R/S for 8/8. Unplugged unit at this time.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/02/2018
Model MEDC300BW0, Arrived on call for no operation from dryer, found heating element shorted to casing and fuse open on blower housing, replaced both and then found a squeaking noise from the dryer, took dryer apart and found both back rollers are bad, will need 2 rear rollers and idler, will reschedule for 8/7/18, see note for element replaced. Did instruct customer not to use dryer until repaired. Dryer vent is clear.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/02/2018
Model MEDC300BW0, Arrived on call for no operation from dryer, found heating element shorted to casing and fuse open on blower housing, replaced both and then found a squeaking noise from the dryer, took dryer apart and found both back rollers are bad, will need 2 rear rollers and idler, will reschedule for 8/7/18, see note for element replaced. Did instruct customer not to use dryer until repaired. Dryer vent is clear.
Near Round Rock, TX 78681
Wesley
Job Details: 08/02/2018
Reset dishwasher to restore motor function and heater. All checks good.
Near Round Rock, TX 78664
Tyler B.
Job Details: 08/02/2018
Near Killeen, TX 76549
Arthur B.
Job Details: 08/02/2018
WFE515S0ESS0 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range LF/RF burners not working properly. Removed back panel and found both infinite switches burnt. Removed and replaced switches. Reassembled. Elements now cycle as intended. No other issues found.
Near Buda, TX 78610
Robert
Job Details: 08/02/2018
MVWX655DW1 Arrived on job for complaints of not spinning. Ran diagnostics and lid not locking. Replaced lid lock and retest. Operation normal. No leaks detected. Job complete
Near Austin, TX 78747
Brandon
Job Details: 08/02/2018
Arrived on site for customer complaint of dryer drum paint chipping, I confirmed paint was chipping. I replaced the drum, unit tested good
Near Austin, TX 78735
Luis
Job Details: 08/02/2018
Refrigerator-replaced faulty defrost sensor assembly
Near San Marcos, TX 78666
Robert
Job Details: 08/02/2018
WFG505M0BS Arrived on job for complaints of panel not straight. Found the panel on left side too low adjusted mount and recheck appearance now normal. No gas leaks detected. Job complete.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/02/2018
Near Leander, TX 78645
Thomas L.
Job Details: 08/02/2018
Arrived on site and tested unit. Found unit fills and drains but wash motor not running. Found unit infested with roaches and would have to be fumigated before repair. Unit will need new control $166.09 plus tax, wash motor $166.45 plus tax and labor $239.99 plus tax to repair customer declined repair. Collected diagnosis. All water connections dry at time of service
Near Briggs, TX 78608
Arthur B.
Job Details: 08/02/2018
WED49STBW1 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Removed back panel and found thermal fuse blown. Removed and replaced thermal fuse. Tested unit. Found unit now starts and heats as intended. Found elements cycles as intended as well. Dryer vent and lint trap was clean of lint at time of service.
Near Round Rock, TX 78665
Steve C.
Job Details: 08/02/2018
Arrived on site to replace the ice maker due to intermittently will not make ice. Replaced the part and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78665
Steve C.
Job Details: 08/02/2018
Near Buda, TX 78610
Robert
Job Details: 08/02/2018
WGD4815EW Arrived on job for complaints of not drying. Found open thermostat. Replaced thermostat and test heating and air movement. Found air movement too low performed air vent test and dryer failed customer will need to get vent cleaned. No gas leaks detected. Job complete.
Near Austin, TX 78734
Paul
Job Details: 08/02/2018
Maytag Dryer Model MDE9700AYW I checked the dryer for excessive shaking during use. I found the dryer working as designed. The unit has been moved temporarily due to a remodel and is setting on a plywood floor that has flex but the dryer is smooth and is working properly. Call complete.
Near Leander, TX 78641
Lou
Job Details: 08/02/2018
arrived on site to inspect microwave sparking and shooting flames. Upon arrival, the customer advised that the units glass turntable had broken and the unit sparked and shot flames from under the glass. Upon further inspection, I found arc residue on the floor of the MW where the motor is located. The bottom side of the turntable driver had black residue also. I removed the bottom panel from the unit to expose the motor and light housing. I removed the turntable motor and found no evidence of any arcing. I contacted WP Safety and spoke to Natalie S. and provided her with file #7722593525 and advised of my findings and that the unit operates as designed. I could not get the unit to duplicate the issue. Natalie advised that she would contact the consumer and she did while I was still on site. I cleaned oil/grease residue from the motor and floor of the unit to prevent any further issues. Photos taken, job completed.
Near Austin, TX 78717
Wesley
Job Details: 08/02/2018
WOS51EC0AS04 Arrived on site for loose gasket. Restored original gasket to proper position. Tested unit. All operating as designed. All checks good. No leaks at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 08/02/2018
KRMF706ESS01 (5 Door Refrigerator) - Arrived onsite for customer compliant of water leaking. Removed evaporator cover and found defrost drain channel all clogged with ice. Removed all ice and cleared drain with steamer. Used wire to check drain. No blockage found. Reassembled. Unit now defrosts with no issues. All water connections were dry at time of service.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/02/2018
Model SF303PEKQ0, Arrived on call for burner knob will not turn off and oven door will not close properly, found that the right front burner knob is broken and will also need oven temp knob and left front burner knob due to broken, and for oven door not closing to seal will need new door hinges left and right hand, also instructed customer on cleaning of burner heads and caps and around igniters for proper ignition to allow burners to light quicker, all burners are lighting but burners and burner cals need to be cleaned and cleaned around the igniters, right front burner is shutting off when taking another knob that is good off one of the other burners, no gas leaks at time of call, will order door hinges and 3 knobs and will reschedule for 8/9/18 no gas leaks ounce the right front burner is turned all the way off with a good shut off knob.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/02/2018
Model SF303PEKQ0, Arrived on call for burner knob will not turn off and oven door will not close properly, found that the right front burner knob is broken and will also need oven temp knob and left front burner knob due to broken, and for oven door not closing to seal will need new door hinges left and right hand, also instructed customer on cleaning of burner heads and caps and around igniters for proper ignition to allow burners to light quicker, all burners are lighting but burners and burner cals need to be cleaned and cleaned around the igniters, right front burner is shutting off when taking another knob that is good off one of the other burners, no gas leaks at time of call, will order door hinges and 3 knobs and will reschedule for 8/9/18 no gas leaks ounce the right front burner is turned all the way off with a good shut off knob.
Near Leander, TX 78641
Thomas L.
Job Details: 08/02/2018
Arrived on site and installed new burner heads. Tested for proper operation. Unit working properly. Job complete.
Near Austin, TX 78741
Robert
Job Details: 08/02/2018
WED4815EW0 Arrived on job to replace start switch. After replacement of switch test dryer operation normal. Job complete
Near Austin, TX 78731
Cliff
Job Details: 08/02/2018
Kitchenaid oven KEBC147VSS02. Arrived on site to diagnose an oven that is not heating. Tested unit and found open thermal fuse. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78738
Brandon
Job Details: 08/02/2018
Arrived on site for customer complaint of refrigerator not producing ice, I found ice maker mold was cracked and water was leaking out of it and needed replacing. I replaced ice maker, unit filled with water and tested good. No leaks at time of service.
Near Austin, TX 78738
Brandon
Job Details: 08/02/2018
Arrived on site for washer making noise and having unbalanced load issues, found rotor bolt had come loose, I secured it with locktite, and unit tested good, water lines were dry at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/02/2018
Arrived on site and inspected unit for leak. Found slab of ice in bottom of freezer. Inspected drain tube and found it to be completely clogged. Removed clog and ran water through drain. Cleared ice from freezer and evaporator drain. Tested for proper operation. All water connections dry at time of service. Job complete.
Near Leander, TX 78641
Lou
Job Details: 08/02/2018
arrived on site to inspect Jenn Air refrigerator not making ice or draining. Upon further inspection, I found that this is a small fridge and the customer advised that she found water in the bottom of the cabinet and inside the drawer and the ice maker is not making ice. I found that the water tube was not seated in the reservoir and was dispensing the water into the drawer and bottom of the cabinet. I tested the ice maker using my jumper wire and the unit works as designed, but no water was dispensing. I removed the ice maker and found a small block of ice in the water tube. I removed the drawer door and pulled the unit to verify the water line was not kinked. I put the unit back into place and while having the drawer removed, the ice in the water tube had thawed out and when I tested the unit again, water dispensed and the ice maker began to function properly. No water leaks observed during service, job completed.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/02/2018
WFW9400VE01 (Front Load Washer) - Arrived onsite for customer complaint of front load washer getting error code F20 (No Water Detected). Ran diagnostics and confirmed error code. Found water valve not allowing water to enter. Ordering flow meter and water valve. R/S for Tuesday 8/7. All water is turned off at this time.
Near Waco, TX 76708
Mike G.
Job Details: 08/02/2018
NED4655EW1, Arrived on site for unit will not start checked unit for 240v and found that the out let at the wall and found that the out is missing Neutral found it to be an electrical issue customer will need to have electrician fix the issue checked and cleaned out all lent found from unit and checked unit and unit checked fine at this time....
Near Waco, TX 76708
Mike G.
Job Details: 08/02/2018
NED4655EW1, Arrived on site for unit will not start checked unit for 240v and found that the out let at the wall and found that the out is missing Neutral found it to be an electrical issue customer will need to have electrician fix the issue checked and cleaned out all lent found from unit and checked unit and unit checked fine at this time....
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/02/2018
Model MEDC215EW1, Arrived on call for dryer constantly runs does not shut off but does heat, actual complaint is that the timer is not advancing, checked timer operation and found timer not advancing replaced timer and checked operation and timer is know advancing, also found dryer vent has some restriction in it customer will need to contact a dryer vent cleaning service.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/02/2018
Model MEDC215EW1, Arrived on call for dryer constantly runs does not shut off but does heat, actual complaint is that the timer is not advancing, checked timer operation and found timer not advancing replaced timer and checked operation and timer is know advancing, also found dryer vent has some restriction in it customer will need to contact a dryer vent cleaning service.
Near Austin, TX 78725
Robert
Job Details: 08/02/2018
MGDX6STBW1 Arrived on job for complaints of start button damaged. Confirmed starter damaged. Replaced switch and test. Operation normal.
Near Austin, TX 78732
Luis
Job Details: 08/02/2018
Ice machine. Replaced faulty water valve
Near New Braunfels, TX 78132
Daniel A.
Job Details: 08/02/2018
UXT5236BDS1 Noisy during use. Motor mount bracket came loose causing fan blade to rub on inner blower housing. Removed and reinserted screws with loc-tite to keep from moving. Verified proper operation after service
Near Austin, TX 78731
Cliff
Job Details: 08/02/2018
Kitchenaid ice machine KUIC15PRXS2. Arrived on site to diagnose and ice machine that is not producing ice. Found circulation pump shorted out due to normal wear and tear. Replaced circulation pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78723
Robert
Job Details: 08/02/2018
WDF520PADM7 Arrived on job for complaints of not drying. Ran diagnostics and no error codes. Check that heater works and water is hot. No leaks detected at time of service. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/02/2018
Arrived on site and installed new freezer door. Checked for proper fit and function. Door sealing properly and engaging light switch. Unit working properly and all water connections dry at time of service. Job complete
Near Waco, TX 76705
Mike G.
Job Details: 08/02/2018
MEW5530DDB, Arrived on site for bake button not working checked unit and found that the some of the keys are not working unit will need control panel replaced, replaced control panel and checked unit and unit is now working properly all keys are working and unit is heating unit checked fine at this time....
Near Waco, TX 76705
Mike G.
Job Details: 08/02/2018
MEW5530DDB, Arrived on site for bake button not working checked unit and found that the some of the keys are not working unit will need control panel replaced, replaced control panel and checked unit and unit is now working properly all keys are working and unit is heating unit checked fine at this time....
Near Georgetown, TX 78633
Tyler B.
Job Details: 08/02/2018
Near Austin, TX 78737
Brandon
Job Details: 08/02/2018
Arrived on site for refrigerator not producing ice, I found ice maker module had bail arm in off position and would not rotate in diagnostic mode. I replaced the ice maker and wire harness it came with, unit filled with water and tested good. No leaks at time of service.
Near Salado, TX 76571
Arthur B.
Job Details: 08/02/2018
KUIS18PNJB8 (Ice Machine) - Arrived onsite for customer compliant of ice machine not making ice. Tested unit and found recirculating pump not moving water to evaporator. P&L are as follows; W2217220 (Recirculating Pump) $199.09,IM230 $189.99 plus taxes. Removed faulty pump and installed new replacement. Reassembled and tested. Unit now makes ice as intended. All water connections were dry at time of service.
Near Austin, TX 78721
Robert
Job Details: 08/02/2018
ISC23CNEXY02 Arrived on job for complaints of not making ice and dispenser not working. Ran diagnostics sensor working and icemaker full of ice dispenser motor shorted. Replaced motor and icemaker. Motor operation normal and icemaker filled with water. No leaks detected at time of service. Job complete.
Near Dale, TX 78616
Nathaniel B.
Job Details: 08/02/2018
Model MEDB755DW2, Arrived on call for dryer coming on but drum not turning, Checked for error codes and got f4 e4 l2 voltage error, f4 e1 which is heater 1 failure or connector problem, which were the only error codes, called whirlpool tech line and talked to dave file number 7722611722, found voltage at outlet and terminal block are good and heater element checks good, will need the dryer motor for repair due to switch has failed on motor, will order motor and blower wheel and will reschedule for 8/7/18
Near Dale, TX 78616
Nathaniel B.
Job Details: 08/02/2018
Model MEDB755DW2, Arrived on call for dryer coming on but drum not turning, Checked for error codes and got f4 e4 l2 voltage error, f4 e1 which is heater 1 failure or connector problem, which were the only error codes, called whirlpool tech line and talked to dave file number 7722611722, found voltage at outlet and terminal block are good and heater element checks good, will need the dryer motor for repair due to switch has failed on motor, will order motor and blower wheel and will reschedule for 8/7/18
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/02/2018
Arrived on site and tested dryer. Found unit running but not getting hot. Tested element and fuses. Found all fuses good and element has failed. Quoted customer $113.49 plus tax for element and 179.99 plus tax labor(dr320). Installed new element and vacuumed lint from unit. Tested operation. Unit now heating and cycling properly. Job completed
Near Austin, TX 78744
Kevin
Job Details: 08/02/2018
Arrived on site and replaced valve diagnosed on previous visit, after replacement left front and right front flame height and gas flow are exactly the same. No further repair is required at this time, job complete
Near Robinson, TX 76706
Mike G.
Job Details: 08/02/2018
WED4815EW1, Arrived on site for unit will run but no heat and timer not working checked unit and fou d that the unit is not getting proper voltage from L1 to L2 no voltage from L1 to N getting 120v and from L2 to N getting 115v found that the it is an electrical issue customer will need an electrician to fix issue