Service History 1085

Near Belton, TX 76513
Arthur B.
Job Details: 08/07/2018
KSDB900ESS1 (Slide-In Gas Range) - Arrived onsite for customer complaint of bottom drawer not opening properly. Found RH drawer hinge is not extending as it should. Found bearing are grinding. Will need RH hinge to complete repair. R/S for 8/14. No other issues found. No gas leaks detected at time of service.
Near Seguin, TX 78155
Robert
Job Details: 08/07/2018
MVWB880BW0 Arrived on job for complaints of plastic in wash. Found the tub ring damaged. Replaced ring and test.
Near Round Rock, TX 78681
James
Job Details: 08/07/2018
Arrived on site and tested unit. Found fresh food temp at 47 and freezer at -2. Checked thermistor and found to be reading colder than actual temp. Installed new damper assembly and tested. Unit working properly and all water connections dry at time of service. Job complete.
Near Belton, TX 76513
Arthur B.
Job Details: 08/07/2018
GI15NFRXS0 (Ice Machine) - Arrived onsite to install new pump assembly,water level sensor to ice machine from tech’s prior diagnosis. Removed faulty drain pump and installed new replacement. Removed and replaced recirculating pump and sensor assembly. Installed new replacement. Found harness only broke at sensor. Tested unit. Unit now drain as intended. Good ice slab forming as well. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78664
Tyler B.
Job Details: 08/07/2018
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/07/2018
Near Round Rock, TX 78681
James
Job Details: 08/07/2018
Arrived on site and tested unit. Found ice maker stuck mid harvest. Ice getting stuck due to finish on ice maker mold coming off. Unit will need new ice maker to repair quoted customer $174.74 plus tax for ice maker and $169.99 plus tax labor. Installed new ice maker and found to be cycling properly. Unit working properly and all water connections dry at time of service. Job complete.
Near Leander, TX 78641
Lou
Job Details: 08/07/2018
arrived on site to inspect ice dispenser too loud and the water dispenser spraying out water. Upon further inspection, the customer provided me with a cup to dispense ice and water. I found that the water does spray out and the ice dispenser sounds normal. I removed and replaced the water tube and tested the unit operated as designed and did not spray out. I removed and replaced the ice dispenser motor and it made the same loud noise which is normal. I demonstrated for the customer to show that, unfortunately, the motor is somewhat loud. I placed the original part back on the unit and tested and it dispensed as designed. I verified no water leaking from the tube connection at the top left hinge area. No water leaks observed during service. Job completed.
Near Austin, TX 78735
Brandon
Job Details: 08/07/2018
Arrived on site for customer complaint of a smell, put unit into diagnostic mode and found no error codes. Customer stated she will run bleach through it every once in a while and the smell will go away. I instructed customer to use Affresh every month. Water lines were dry at time of service, unit tested good. Collected service fee on cc.
Near Killeen, TX 76543
Arthur B.
Job Details: 08/07/2018
WTW5540SQ0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not draining or spinning. Tested lid switch and found switch is broken. Removed and replaced lid and tested unit. Unit now spins and drains as intended. No other issues found. All water connections were dry at time of service.
Near Buda, TX 78610
Kevin
Job Details: 08/07/2018
Arrived on site and inspected washer and found error codes F0E4, F3E2 send washer into diagnostic cycle and found hot water is not dispensing at all hot water valve has failed. Replaced valve and now both hot and cold water are operating properly. Ran test 51 and all functions are operating properly, no water leaks from connections at time of service, job complete.
Near Buda, TX 78610
Kevin
Job Details: 08/07/2018
Arrived on site and inspected washer and found error codes F0E4, F3E2 send washer into diagnostic cycle and found hot water is not dispensing at all hot water valve has failed. Replaced valve and now both hot and cold water are operating properly. Ran test 51 and all functions are operating properly, no water leaks from connections at time of service, job complete.
Near Killeen, TX 76543
Arthur B.
Job Details: 08/07/2018
WTW4950XW3 (Top Load Washer) - Arrived onsite to install new water valve to top load washer from my prior visit’s diagnosis. Removed console and removed faulty water valve. Installed new replacement. Reassembled. Calibrated unit. Unit calibrated successfully. Both water valves now work as intended. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/06/2018
Model KRMF706ESS01, Autho. KFB73FBDPL1, arrived on call for interior lights not coming on and dispenser intermittently not working installed left mid drawer deli door and control and all interior lights are working know and dispenser is working know,also found complaint of improper ice production, found adapter is forming ice at back wall and icing in freezer left side, will need grey adapter kit, and sealer gum, will reschedule for 8/10/18, no water leaks at time of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/06/2018
Model KRMF706ESS01, Autho. KFB73FBDPL1, arrived on call for interior lights not coming on and dispenser intermittently not working installed left mid drawer deli door and control and all interior lights are working know and dispenser is working know,also found complaint of improper ice production, found adapter is forming ice at back wall and icing in freezer left side, will need grey adapter kit, and sealer gum, will reschedule for 8/10/18, no water leaks at time of call.
Near Georgetown, TX 78628
Lou
Job Details: 08/06/2018
arrived on site to inspect refrigerator crisper control not working. Upon further inspection, I found that the previous tech had installed a crisper control and the unit did not work. Previous fees collected were $108.24 for service fee. I removed the crisper drawer door and the left side slide and found that the black wire in the crisper wiring harness was broken. I advised the customer of my findings and they agreed to me repairing the wire. I was able to splice the broken wires and reconnect them and tested the unit and the crisper control began to operate as designed. I used manufacturers approved silicone to seal the splice to keep moisture out of the wires so they don't short and I covered the connection with electrical tape to protect even further. I quoted the customer RF320 $169.99 for labor minus the $108.25 for service/diagnosis fee already paid for a total including tax of $75.77. The customer paid in full. No water leaks observed during service, job completed.
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/06/2018
Model WTW6600SW2, Arrived on call for during spin the drum bangs around like a unbalanced load, and has a ul error when unit sounds like it is out of balance. Ul error is un even load , found suspension rods are bad, installed suspension rods and tested and all checks good, call complete, no water leaks after repair, call complete.
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/06/2018
Model WTW6600SW2, Arrived on call for during spin the drum bangs around like a unbalanced load, and has a ul error when unit sounds like it is out of balance. Ul error is un even load , found suspension rods are bad, installed suspension rods and tested and all checks good, call complete, no water leaks after repair, call complete.
Near San Marcos, TX 78666
Robert
Job Details: 08/06/2018
LTE6234DQ2 Arrived on job to replace blower and motor. After replacement of parts test heat and air movement. Job complete
Near Leander, TX 78641
Lou
Job Details: 08/06/2018
arrived on site to inspect microwave vent light not working. Upon further inspection, I found that the replacement light bulb was not the right size and was not fitting correctly. Customer purchased light bulb at $5.41 paid in cash and when I inserted the light it would not dim or turn off. I removed and replaced the main control and found that the control was not operating as designed as I tested the unit and the light dimmed and turned off as designed. I tested the unit for the fan and to make sure the unit was heating and it is operating as designed. Job completed.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/06/2018
Model MVWX655DW1, F8 e1 long fill no fill, found unit has a defective valve and also found while running diag that after valve installed main control is not sending power to the valve intermittently and found was sent the wrong main control will order control but did install water valve today and instructed customer that the hot water shut off is leaking at there wall see pic, will need main control, will reschedule for 8/9/18
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/06/2018
Model MVWX655DW1, F8 e1 long fill no fill, found unit has a defective valve and also found while running diag that after valve installed main control is not sending power to the valve intermittently and found was sent the wrong main control will order control but did install water valve today and instructed customer that the hot water shut off is leaking at there wall see pic, will need main control, will reschedule for 8/9/18
Near Buda, TX 78610
Kevin
Job Details: 08/06/2018
Arrived on site and found there is a sheet caught underneath the agitator, removed old agitator and replaced it, no further repair is required at this time. No water leaks from connections at time of service, job complete
Near Georgetown, TX 78633
James
Job Details: 08/06/2018
Arrived on site and tested unit. Found ice maker stuck mid harvest. Ice getting stuck due to finish on ice maker mold coming off. Unit will need new ice maker to repair quoted customer $174.74 plus tax for ice maker and $169.99 plus tax labor. Installed new ice maker and found to be cycling properly. Unit working properly and all water connections dry at time of service. Job complete.
Near Buda, TX 78610
Kevin
Job Details: 08/06/2018
Arrived on site And replace diffuser diagnosed on previous visit after replacement also found evaporator is frosted over due to lack of air flow and recommended to customer that it be allowed to defrost by unplugging the refrigerator. Customer read and signed defrost refrigerator waiver. No water leaks from connections at time of service, job complete
Near Liberty Hill, TX 78642
Tyler B.
Job Details: 08/06/2018
Near Buda, TX 78610
Kevin
Job Details: 08/06/2018
Arrived on site and inspected wash machine and found it is in good repair leaking water is due to stand pipe over filling. Customer will discuss issue further with apartment management. Collected diagnosis fee, job complete.
Near Buda, TX 78610
Kevin
Job Details: 08/06/2018
Arrived on site and found customer is experiencing vent hood turning on and off by itself and light doing the same. Spoke with tech line SR7722634960 and they recommended replacing user interface and control board. After replacement request of the customer continue to monitor vent hood for correct operation, job complete
Near Austin, TX 78717
Wesley
Job Details: 08/06/2018
WTW7000DW2 Arrived on site and found the valve bad and restricting flow. Replaced valve. Now washer is operating as designed.
Near Maxwell, TX 78656
Robert
Job Details: 08/06/2018
MVWB765FW1 Arrived on job for complaints of LF code on washer. Ran diagnostics and and got a F3E2 inlet temperature code F8E1 long fill. And F7E0 loss of power. In the diagnostics mode cold water not entering washer but 120v supply to valve. Replaced valve and test. Operation normal. Job complete.
Near Round Rock, TX 78664
Cliff
Job Details: 08/06/2018
Whirlpool washer WTW7300DW0. Arrived on site to replace gear case, control, slider, and clutch for washing machine. Replaced all parts except slider as new gear case came with slider already attached. Tested unit and calibrated unit and found unit is all working properly at this time. No leaks were found after services were performed.
Near Cedar Park, TX 78613
Lou
Job Details: 08/06/2018
arrived on site to inspect refrigerator ice maker not working. Upon arrival, the customer advised that the ice maker has not worked since he moved into the house. I checked the water line in the back of the unit and the water was in the off position. I turned the water on and verified the ice maker was working by using my jumper wire between T and H and the motor began to actuate. At the end of the cycle, the water dispensed into the reservoir and began to make ice. I advised the customer of my findings and also advised to dump the first two batches of ice due to me having my hands on the unit. No water leaks observed during service, job completed.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/06/2018
Model WRS588FIHZ00, Arrived on call for ice maker not making ice, called whirlpools tech line and spoke to ed , ice maker cycled and filled with water in test but 8.1 k ohms at 66 degrees but ohms reading per tech line sensor is reading about 35 degrees, was instructed to replace ice maker, replaced ice maker and instructed customer to dump first batch of ice and use from then on and allow for 24-48 hours for proper ice production, no water leaks at time of call, call complete.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/06/2018
Model WRS588FIHZ00, Arrived on call for ice maker not making ice, called whirlpools tech line and spoke to ed , ice maker cycled and filled with water in test but 8.1 k ohms at 66 degrees but ohms reading per tech line sensor is reading about 35 degrees, was instructed to replace ice maker, replaced ice maker and instructed customer to dump first batch of ice and use from then on and allow for 24-48 hours for proper ice production, no water leaks at time of call, call complete.
Near Lampasas, TX 76550
Arthur B.
Job Details: 08/06/2018
CDT865SSJ0SS (Dishwasher) - Arrived onsite for customer complaint of dishwasher UI display not functions to show time. Found LED display is out but other functions work as intended. Ordering control UI. Advised customer that OF Omar/S due to part availability. All water connections were dry at time of service.
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/06/2018
Model WRS325FDAM04, Arrived on call for ice maker mount broken and ice bin broken and interior light in freezer not working and fresh food lights are dim, and damper broken., installed all parts and instructed customer to allow for 24-48 hours for proper ice production, no water leaks after repair, call complete.
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/06/2018
Model WRS325FDAM04, Arrived on call for ice maker mount broken and ice bin broken and interior light in freezer not working and fresh food lights are dim, and damper broken., installed all parts and instructed customer to allow for 24-48 hours for proper ice production, no water leaks after repair, call complete.
Near Austin, TX 78725
Robert
Job Details: 08/06/2018
AGR5330BAS3 Arrived on job for complaints of top not setting Down properly. Removed grates and burners removed top and inspected. Top secured properly to top. Operation normal.
Near Austin, TX 78738
Brandon
Job Details: 08/06/2018
Arrived on site for ice not dispensing, found shaft was not engaging with the ice bucket, I adjusted the shaft, unit tested good, water lines were dry at time of service.
Near McQueeney, TX 78123
Diego G.
Job Details: 08/06/2018
Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker and cycle, all functions tested OK. Instructed customer to allow 24 to 48 hours for ice cream to fill up completely. No leaks present. Job complete
Near McQueeney, TX 78123
Diego G.
Job Details: 08/06/2018
Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker and cycle, all functions tested OK. Instructed customer to allow 24 to 48 hours for ice cream to fill up completely. No leaks present. Job complete
Near McQueeney, TX 78123
Diego G.
Job Details: 08/06/2018
Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker and cycle, all functions tested OK. Instructed customer to allow 24 to 48 hours for ice cream to fill up completely. No leaks present. Job complete
Near Leander, TX 78641
James
Job Details: 08/06/2018
Arrived on site and installed fan/harness assembly and u.i. Ran diagnostics to test fan operation and test sealed system. Found all functions working properly. All water connections dry at time of service. Job complete
Near Georgetown, TX 78633
Tyler B.
Job Details: 08/06/2018
Near Austin, TX 78723
Robert
Job Details: 08/06/2018
KDTE104ESS1 Arrived on job for complaints of not cleaning. Ran diagnostics and all operation normal. However the water is cold not filling with hot water customer to call plumber.
Near Kempner, TX 76539
Arthur B.
Job Details: 08/06/2018
MMV4205DS1 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave not heating properly. Tested unit with 1 cup of water @ 2 mins multiple times. Found water was boiling every time. Also tested 3.5oz or popcorn. Popcorn was popped after allotted time. Advised customer that unit works as intended. No other issues found at this time.
Near Harker Heights, TX 76548
Steve C.
Job Details: 08/06/2018
Near Austin, TX 78702
Scott
Job Details: 08/06/2018
Wp dishwasher
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/06/2018
ED5VHGXMB10 (SxS Refrigerator) - Arrived onsite to install new icemaker and container from my prior visit’s diagnosis. Removed icemaker and stripped container. Installed new replacements. Icemaker called for water immediately. Upon tested ice container, found motor coupler had broke off the weld and is free spinning. Will need motor and coupler to complete repair. R/S for Thursday. All water connections were dry at time of service.
Near Austin, TX 78723
Robert
Job Details: 08/06/2018
WTW4616FW0
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/06/2018
RF315PXEW0 (Freestanding Range) - Arrived onsite to remove and replace LRG elements and infinite switches from my prior visit’s diagnosis. Removed element and infinite switches and installed new replacements. Reassembled. Tested both LRG elements. Both now cycles as intended. No other issues found.
Near Austin, TX 78717
Lou
Job Details: 08/06/2018
arrived on site to inspect oven vent trim damage. Upon further inspection, I found that when the unit was installed, the unit was leaned on the front and bent the actual vent upwards causing the vent cover to rub against the oven door. I removed the vent cover and adjusted the actual vent and replaced the vent cover and tested the unit and the unit operates as designed as the door no longer rubbed on the vent cover. I advised the customer of my findings, job completed.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/06/2018
Model WSR57R18DM01, Arrived on call for unit not cooling, found that compressor is warm and starting amps after reseting power for compressor on red wire is 1.2 amps and after less than 5 min. Of run compressor kicks off at 0.77 amps, checked compressor windings and got 9.0, 6.1, 14.8 and no windings are shorted to casing of the compressor and did use a good test relay and still same kicking off at 0.77 amps which is good amps for run, will replace control and test and still same issue, checked fresh food compartment sensor got 2,62 k ohms at room temp, evap sensor got 3.58 k ohms at room temp, called whirlpool and spoke to david file number 7722634105, was instructed to replace the compressor and install uv drier and control due to had np power to anything but interior lights when compressor kicked off, polarity at outlet is good, installed compressor and recharged with 4.8 ounces and compressor is know running for over 10-15 min. And pulling good amps and is know forming a frost patt
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/06/2018
Model WSR57R18DM01, Arrived on call for unit not cooling, found that compressor is warm and starting amps after reseting power for compressor on red wire is 1.2 amps and after less than 5 min. Of run compressor kicks off at 0.77 amps, checked compressor windings and got 9.0, 6.1, 14.8 and no windings are shorted to casing of the compressor and did use a good test relay and still same kicking off at 0.77 amps which is good amps for run, will replace control and test and still same issue, checked fresh food compartment sensor got 2,62 k ohms at room temp, evap sensor got 3.58 k ohms at room temp, called whirlpool and spoke to david file number 7722634105, was instructed to replace the compressor and install uv drier and control due to had np power to anything but interior lights when compressor kicked off, polarity at outlet is good, installed compressor and recharged with 4.8 ounces and compressor is know running for over 10-15 min. And pulling good amps and is know forming a frost patt
Near Cedar Park, TX 78613
Cliff
Job Details: 08/06/2018
Whirlpool dryer WED4815EW1. Arrived on site to diagnose a dryer that is making unusual noise when running. Tested unit and found rollers and idler pulley out of balance causing unusual noise. Replaced both rollers and idler pulley from repair kit. Tested unit and found all is functioning properly at this time.
Near Austin, TX 78723
Robert
Job Details: 08/06/2018
WDT720PADM3 Arrived on job for complaints of not draining or washing. Ran diagnostics and no codes. Fill valve working, wash motor working drain pump work heater working. No codes at end of diagnostics. No leaks detected at time of service.
Near Austin, TX 78729
Wesley
Job Details: 08/06/2018
WTW5000DW1 Arrived on site and tested unit after installed washplate. Everything checks good noise and structure wise. Advised customer on expense of any other parts costs. No further requested at this time. No other parts needed.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 08/06/2018
MVWX655DW1(Top Load Washer) - Arrived onsite to install new basket,gearcase to top load washer from my prior visit’s diagnosis. Removed all parts and installed new replacement. Reassembled. Calibrated unit. Unit completed successfully. Basket now spins smoothly with no wobble. All water connections were dry at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 08/06/2018
arrived on site to inspect range cooktop burner not lighting. Upon further inspection, I found that the ignitor on the right front burner was not engaging appropriately as it was only sparking at one spot on the burner and moving around like it should. I removed and replaced the burner head and Ignitor and tested the unit and it operated as designed. No gas leaks observed during service. Job completed.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/06/2018
WFW9400SW01 (Front Load Washer) - Arrived onsite for customer complaint of front load washer getting F20 code and not completing cycles. Ran tests and found water valve not allowing water to enter. Removed and replaced water valve. Tested unit. Unit now fill,washes,drains spins as intended. No other issues found. All water connections were dry at time of service.
Near Cedar Park, TX 78613
James
Job Details: 08/06/2018
Arrived on site and tested unit. Found ice clump at connections to evap and no frost pattern. Checked compressor and found to be very hot. Unit has failed compressor. Will Ned new compressor, drier, and stub to repair. Repair will require 2 hours to complete
Near Salado, TX 76571
Steve C.
Job Details: 08/06/2018
Near Austin, TX 78728
Wesley
Job Details: 08/06/2018
WOC54EC0AS04 Arrived on site and replaced microwave control due to f6 e8 error code. All checks good, unit functionality restored.
Near Georgetown, TX 78626
Cliff
Job Details: 08/06/2018
Whirlpool dishwasher WDF330PAHB2. Arrived on site to diagnose a dishwasher that is condensating on top of cabinets. Tested unit and found no mechanical failures with dishwasher at this time, and all parts and components were correctly installed at time of installation. Advised homeowner no repairs to be done to dishwasher to prevent cold and warm air from meeting and condensating on granite countertops. Homeowner will need to contact builder and cabinet contractor to see if there’s anything they can do to install a moisture barrier to prevent condensation. No leaks were found at the time of service.
Near Cedar Park, TX 78613
James
Job Details: 08/06/2018
Arrived on site and tested. Found no air flow to fresh food section and freezer. Found evap fan not running. Installed new fan motor and tested. Found very little air flow to fresh food. Removed cover to check for blockage and found cover in fresh food not holding foam ducting in correct location restricting air flow. Unit will Lao need cover to complete repair.
Near Killeen, TX 76542
Arthur B.
Job Details: 08/06/2018
WRX988SIBM03 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator not lighting up on upper portion of RC section. Removed top cover and found wire pin at molex connector was not fully seated. Seated connector and found LED lights now work as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78721
Robert
Job Details: 08/06/2018
MVWB850YW1 Arrived on job for complaints of not completing cycle. Ran diagnostics and and found bearing bad will need to replace bearing. Office to schedule because of c notes.
Near Leander, TX 78641
Lou
Job Details: 08/06/2018
arrived on site to inspect dishwasher not dissolving detergent. Upon further inspection, I found that the dispenser is opening and dropping the detergent pod into the tub, but it appears that no water is coming into the unit. I checked under the sink to make the water was turned on to the unit and it was off. I removed the pod and placed the unit in diagnostics and the unit showed error codes 4/3, 3/3, and 10/1. I removed the error codes and continued with testing. The unit operated as designed and no error codes at the end of testing. I advised the customer of my findings of the water being turned off. No water leaks observed during service, job completed.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/06/2018
WRF560SMYB04 (French Door Refrigerator) - Arrived onsite to install new control and UI from prior tech’s diagnosis. Removed and replaced control and UI and installed replacements. Reassembled. Powered unit on. Unit now turns on and cools as intended. Good air flow now in unit. Advised customer to allow 24hrs for unit to cool off. No water connected to unit a time of service.
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/04/2018
Model WRT318FMDM02, Met customers mother at the home, Arrived on call for ice maker not making ice intermittenly, found that freezer back wall had some ice formations blocking air flow for proper cooling in freezer and found were inside liner meets outer cabinet has large gaping so sealed both sections and cleared ice for proper cooling until returning, will reschedule with fan kit 8/8/18
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/04/2018
Model WRT318FMDM02, Met customers mother at the home, Arrived on call for ice maker not making ice intermittenly, found that freezer back wall had some ice formations blocking air flow for proper cooling in freezer and found were inside liner meets outer cabinet has large gaping so sealed both sections and cleared ice for proper cooling until returning, will reschedule with fan kit 8/8/18
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/04/2018
Model MVWB955FC1, Arrived on call for wet loads at end of the cycle, found fo e2 error code which is suds, f8 e6 is a water hazard error, f9 e1 which is f9 e1 is long drain, f9 e2 which is water ring detected pump drive system problem, was able to check for error codes but when trying to run individual checks no operations from each function and then ui display would not come on at all then on its own came on and is showing drn for drain and drain pump is trying to run, will order main control and control panel and drain pump, sounds like something is stuck in it it is just humming , will reschedule for 8/10/18, no water leaks at time of call. Also instructed customer on loading and soap usage of the machine due to they were over soaping the machine.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/04/2018
Model MVWB955FC1, Arrived on call for wet loads at end of the cycle, found fo e2 error code which is suds, f8 e6 is a water hazard error, f9 e1 which is f9 e1 is long drain, f9 e2 which is water ring detected pump drive system problem, was able to check for error codes but when trying to run individual checks no operations from each function and then ui display would not come on at all then on its own came on and is showing drn for drain and drain pump is trying to run, will order main control and control panel and drain pump, sounds like something is stuck in it it is just humming , will reschedule for 8/10/18, no water leaks at time of call. Also instructed customer on loading and soap usage of the machine due to they were over soaping the machine.
Near Buda, TX 78610
Robert
Job Details: 08/04/2018
MVWX655DW1 Arrived on job for complaints of not filling. Found the cold water valve not working. Replaced valve and test operation normal. No leaks detected at time of service. Job complete
Near Round Rock, TX 78665
Lou
Job Details: 08/04/2018
arrived on site to inspect dishwasher not draining. Upon arrival, I found that this home is a newly built home. The customer advised that they ran a cycle and the unit did not drain. The first thing I checked was the disposal and found that the plug on the disposal had not been knocked out. I removed the plug and placed the unit in diagnostics and tested. The unit operated as designed with no for codes. No water leaks observed during service, job completed.
Near Round Rock, TX 78665
Lou
Job Details: 08/04/2018
arrived on site to inspect refrigerator ice maker not working. Upon arrival, the customer advised that the builder had come to do some work behind the refrigerator and when the refrigerator was put back in place, the unit was sitting on top of the water line. The customer advised that he pulled the unit out again to check the line because the ice maker wasn't working and heard the unit roll over the water line. I pulled the ice bin out and inspected the ice maker and found that the water tube going into the reservoir was frozen up. I used my steamer and melted the ice and removed the ice maker from the unit to inspect further. The reservoir was completely filled with ice. Using my steamer, I removed the ice from the reservoir and the remaining ice from the water tube and placed the ice maker back into the unit and tested and the unit operates as designed. No water leaks observed during service, job completed.
Near Austin, TX 78703
Robert
Job Details: 08/04/2018
WFC7500VW2 Arrived on job to replace control. After replacement of parts test washer operation normal. No leaks detected at time of service. Job complete
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 08/04/2018
Model LER5636JQ0, Arrived on call for makes a squeal noise and then will not turn back on, found unit has a bad motor and had to break the blower to remove it from motor and roller wheels and idler were bad so installed motor, blower and repair kit, tested unit and all checks good, call complete. Dryer wall vent is clear.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 08/04/2018
Model LER5636JQ0, Arrived on call for makes a squeal noise and then will not turn back on, found unit has a bad motor and had to break the blower to remove it from motor and roller wheels and idler were bad so installed motor, blower and repair kit, tested unit and all checks good, call complete. Dryer wall vent is clear.
Near Georgetown, TX 78633
Lou
Job Details: 08/04/2018
arrived on site to inspect filter housing door not closing. Upon further inspection, I found that the filter housing door arm was broken keeping it from closing and pushing the filter in. I removed and replaced the filter housing and tested the unit and the unit operated as designed. I leveled the refrigerator before finishing. No water leaks observed during service. Job completed.
Near Austin, TX 78703
Robert
Job Details: 08/04/2018
KBFC42FTS03 Arrived on job to replace control. After replacement of part compressor turned on and fans.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 08/04/2018
Model KSCS25INSS01, Arrived on call for main control turning off and on and previous tech found fan shorting out, installed fan and control that previous tech ordered and all checks good but after did find that dispenser is only giving a trickle of water when calling for water, removed water filter and called for water and got a little bit better of dispense but is still way to low of pressure, will order valve and filter housing will need autho., office will reschedule with customer if autho. Is approved.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 08/04/2018
Model KSCS25INSS01, Arrived on call for main control turning off and on and previous tech found fan shorting out, installed fan and control that previous tech ordered and all checks good but after did find that dispenser is only giving a trickle of water when calling for water, removed water filter and called for water and got a little bit better of dispense but is still way to low of pressure, will order valve and filter housing will need autho., office will reschedule with customer if autho. Is approved.
Near Austin, TX 78722
Robert
Job Details: 08/04/2018
Near Hutto, TX 78634
Nathaniel B.
Job Details: 08/03/2018
Model WRT111SFDM03, Arrived on call for ice and moisture running down in to fresh food section, removed back evap cover and found that drain was frozen and ounce cleared ice found plastic pieces from prior repair not our company or from manufacturing plastic pieces were in drain blocking drain removed all plastic blocking drain and cleared all ive from drain in freezer and ran water in to drain and found drain pan on top of compressor damaged and leaking water, will order drain pan and reschedule for 8/8/18, left unit unplugged until repaired.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 08/03/2018
Model WRT111SFDM03, Arrived on call for ice and moisture running down in to fresh food section, removed back evap cover and found that drain was frozen and ounce cleared ice found plastic pieces from prior repair not our company or from manufacturing plastic pieces were in drain blocking drain removed all plastic blocking drain and cleared all ive from drain in freezer and ran water in to drain and found drain pan on top of compressor damaged and leaking water, will order drain pan and reschedule for 8/8/18, left unit unplugged until repaired.
Near Jarrell, TX 76537
James
Job Details: 08/03/2018
Arrived on site and tested unit. Found unit will not drain. Ran drain pump and found drain pump making loud grinding noise. Unit will new drain pump to repair. Quoted $90.90 plus tax for pump and $169.99 plus tax labor for repair. All water connections dry at time of service
Near Taylor, TX 76574
Nathaniel B.
Job Details: 08/03/2018
Model WFE525S0HS0, Arrived on call for hinge broken not allowing oven door to open or close properly, found left hinge damaged not allowing oven door to close and also being that oven left door hinge damaged caused upper trim vent of door damage, will order trim vent and inner door, will reschedule for 8/10/18
Near Taylor, TX 76574
Nathaniel B.
Job Details: 08/03/2018
Model WFE525S0HS0, Arrived on call for hinge broken not allowing oven door to open or close properly, found left hinge damaged not allowing oven door to close and also being that oven left door hinge damaged caused upper trim vent of door damage, will order trim vent and inner door, will reschedule for 8/10/18
Near Killeen, TX 76543
Arthur B.
Job Details: 08/03/2018
WTW4950XW3 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling properly and completing cycle. Tested unit and found cold water valve not opening all the way allow water to enter. Ordering water valve to complete repair. R/S for Tuesday 8/7. All water connections were dry at time of service.
Near Georgetown, TX 78626
Tyler B.
Job Details: 08/03/2018
Near Georgetown, TX 78626
Tyler B.
Job Details: 08/03/2018
Near Taylor, TX 76574
Nathaniel B.
Job Details: 08/03/2018
Model WED7000DW1, Arrived on call for dryer making scratching noise when running, found 2 noises found one of the rollers bad so installed repair kit and the other noise is from heating element is vibrating making rattle noise and will order foam strips for vibrating metal to metal just in case needed, will need to order heating element, will reschedule for 8/8/18.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 08/03/2018
Model WED7000DW1, Arrived on call for dryer making scratching noise when running, found 2 noises found one of the rollers bad so installed repair kit and the other noise is from heating element is vibrating making rattle noise and will order foam strips for vibrating metal to metal just in case needed, will need to order heating element, will reschedule for 8/8/18.
Near Georgetown, TX 78626
Tyler B.
Job Details: 08/03/2018
Near Salado, TX 76571
Arthur B.
Job Details: 08/03/2018
JGD3430GB00 (Gas Cooktop) - Arrived onsite to install new manifold assembly to cooktop from my prior visit’s diagnosis. Removed cooktop and removed manifold and harness. Installed new assembly. Tested unit. Unit lights as intended. RF burner ignitir turns off when lit as well. No gas leaks found at time of service.
Near Leander, TX 78641
Lou
Job Details: 08/03/2018
arrived on site to inspect dishwasher not operating. Upon further inspection, I placed the unit in diagnostics and began testing. No error codes in the beginning. In the beginning, there was no water coming into the unit. I canceled diagnostics and checked to make sure the water was turned on under the sink and found that the valve was shut off. I placed the unit back into diagnostics and tested again Dan the it operated as designed. No water leaks observed during service, job completed.
Near Jarrell, TX 76537
James
Job Details: 08/03/2018
Arrived on site and tested unit. Found that dispenser had verly low water flow. Checked pressure at supply and found decent water pressure. Checked flow at inlet valve and found very low pressure going through valve. Installed new valve and tested. Found flow still low. Installed new housing and water began dispensing to the rate of the supply pressure. All water connections dry at time of service. Job complete
Near Austin, TX 78717
Cliff
Job Details: 08/03/2018
Whirlpool refrigerator WSF26C2EXY02. Arrived on site to diagnose a refrigerator that is not cooling properly in the RC. Tested unit and found RC door not aligned properly with cabinet causing door not to fully close. Raised the RC door the proper position and tested unit. Found all is functioning properly at this time, after defrosting return air vent. No other failures found and no leaks found at time of service.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 08/03/2018
Model WED5000DW2, Arrived on call for dryer timer not advancing has to manually turn the knob to turn dryer off, found voltage to timer good and outlet checks good but found timer is not advancing, replaced timer and checked operation and know timer is advancing, dryer wall vent is clear, call complete.