Service History 1082

Near Lorena, TX 76655
Dona
Job Details: 08/14/2018
Arrived on site for no ice production, found bf in test 120 showing IM bin full when unit has no ice inside of bucket. Replaced icemaker and verified unit filled and started production. All water connections dry, did not pull unit out of wall.
Near Georgetown, TX 78626
Steve C.
Job Details: 08/14/2018
Arrived on site for the unit will not heat. Tested the unit and found the wall plug is loose. Advise customer to call a electrician to fix the wall plug. Unit is working properly. Customer paid for the service fee and gave the customer a military discount.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/14/2018
Model WRX986SIHV00, Arrived on call for interior lights going on and off intermittently, found all lights are working but intermittently with one door open and the rest closed the interior light will not go out with all light switches pressed, installed led control and all interior lights are going on and off as they should, also found that adapter is forming ice at the back of it and ice room door seal has a defect in it will need sealer gum, white adapter kit with fan and ice door door, will reschedule for 8/21/18, no water leaks at time of call.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/14/2018
Model WRX986SIHV00, Arrived on call for interior lights going on and off intermittently, found all lights are working but intermittently with one door open and the rest closed the interior light will not go out with all light switches pressed, installed led control and all interior lights are going on and off as they should, also found that adapter is forming ice at the back of it and ice room door seal has a defect in it will need sealer gum, white adapter kit with fan and ice door door, will reschedule for 8/21/18, no water leaks at time of call.
Near Salado, TX 76571
Arthur B.
Job Details: 08/14/2018
MEDB835DC4 (Dryer) - Arrived onsite to install dryer motor and wheel to dryer. Upon disassembly,found undergarments lodged in blower wheel housing. Removed obstruction and reassembled. Dryer now heats and tumbles quietly. Did not need motor nor blower wheel. Dryer vent and lint trap was clean of lint at time of service.
Near Georgetown, TX 78628
Tyler B.
Job Details: 08/14/2018
Near Pflugerville, TX 78660
Wesley
Job Details: 08/14/2018
KOCE500ESS06 Arrived on site and found unit control preventing micro cycle. Replaced control. Unit is now operating as designed. Advised customer on repair, all checks good,
Near Buda, TX 78610
Diego G.
Job Details: 08/14/2018
Arrived on site. Checked for no ice issues. Found module on ice maker bad. Replaced icemaker assy, all functions tested ok. No leaks present. Job complete.
Near Buda, TX 78610
Diego G.
Job Details: 08/14/2018
Arrived on site. Checked for no ice issues. Found module on ice maker bad. Replaced icemaker assy, all functions tested ok. No leaks present. Job complete.
Near Buda, TX 78610
Diego G.
Job Details: 08/14/2018
Arrived on site. Checked for no ice issues. Found module on ice maker bad. Replaced icemaker assy, all functions tested ok. No leaks present. Job complete.
Near Temple, TX 76504
Arthur B.
Job Details: 08/14/2018
MDB4949SDZ0 (Dishwasher) - Arrived onsite for customer complaint of water leaking from bottom of dishwasher. Ran test and found black water fill tube was not fully secure. Secured fill tube and retested. Unit now fills,washes drain and heats with no leaks or issues. All water connections were dry at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/14/2018
Arrived on site for no ice condition. Found emitter receiver flashing double flash failure code. Replaced emitter/receiver kit. All water connections were dry.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/14/2018
Model WRX735SDHW00, Arrived on call for not dispensing water or ice intermittently, Was not able to repeat symptom of no water or ice dispense but did find ice maker not making ice, had 120 ac volts to ice maker then i jumped the t-h on ice maker with door switches closed and ice maker would not cycle, installed ice maker and tested and it cycled and filled with water , also found humidity control drawer the slide on the shelf with roller came off the rivits on right hand side will need shelf with roller assem. And will reschedule for 8/21/18, also instructed customer for dispenser when calling for cubed ice only getting crushed to dump ice bucket 1-2 times per week to start new i e and should see this issue go away to were when calling for cubed only gets cubed ice and when calling for crushed ice only gets crushed ice, no water leaks at time of call.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/14/2018
Model WRX735SDHW00, Arrived on call for not dispensing water or ice intermittently, Was not able to repeat symptom of no water or ice dispense but did find ice maker not making ice, had 120 ac volts to ice maker then i jumped the t-h on ice maker with door switches closed and ice maker would not cycle, installed ice maker and tested and it cycled and filled with water , also found humidity control drawer the slide on the shelf with roller came off the rivits on right hand side will need shelf with roller assem. And will reschedule for 8/21/18, also instructed customer for dispenser when calling for cubed ice only getting crushed to dump ice bucket 1-2 times per week to start new i e and should see this issue go away to were when calling for cubed only gets cubed ice and when calling for crushed ice only gets crushed ice, no water leaks at time of call.
Near Jonestown, TX 78645
Steve C.
Job Details: 08/14/2018
Arrived on site for the unit left rear burner is not turning on. Tested the unit and found the left rear element has a short. Replaced the element and tested the unit. Unit works properly and job complete.
Near Waco, TX 76712
Dona
Job Details: 08/14/2018
Arrived on site for no water coming in to washer, found mix valve mechanically closed, not allowing for any water to enter. Replaced valve verified water is now entering on cold and hot side, ran unit through quick cycle 2 x and verified all water connections dry. Unit is now functioning to mfg specifications.
Near Lago Vista, TX 78645
Steve C.
Job Details: 08/14/2018
Near Belton, TX 76513
Arthur B.
Job Details: 08/14/2018
WFW95HEDW0 (Front Load Washer) - Arrived onsite for customer complaint of front load washer not starting. Tested unit and found control not starting. P&L are as follows; W11032117 (Control) $304.04,FL290 $189.99. Customer declining repair due to cost. Collected SVC of $108.24 today. All water connections were dry at time of service.
Near Austin, TX 78717
Thomas L.
Job Details: 08/14/2018
Arrived on site for noisy operation. I found that as soon as you plug the unit in the drain pump runs. I cannot enter diagnostics. The pump will not stop running even with the pressure hose disconnected. Unit will need new control. Will bring valve and pump just in case. Water connections are dry.
Near Waco, TX 76707
Dona
Job Details: 08/14/2018
Arrived on site for dryer not turning on, found voltage on the wall without load at 110 from l1 to neutral and l2 to neutral at 134. Found with load on dryer l1 to neutral at start unit will start when holding push to start down voltage jumps to 178 volts one sided. Customer needs an electrician. All operations check good on dryer. Ducting clear.
Near Waco, TX 76707
Dona
Job Details: 08/14/2018
Arrived on site for dryer not turning on, found voltage on the wall without load at 110 from l1 to neutral and l2 to neutral at 134. Found with load on dryer l1 to neutral at start unit will start when holding push to start down voltage jumps to 178 volts one sided. Customer needs an electrician. All operations check good on dryer.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/14/2018
Model ASI2575GRB00, Call customers cell phone 5127184956 on return Arrived on call for noise complaint from unit, found humming noise only and found that the noise is internal con the compressor which is not normal it gets louder as it runs, will need compressor, uv drier, and access valve, will reschedule for 8/21/18, no water leaks at time of call, customer requests first thing 8 am appointment and did instruct customer time frame is not a guarantee that she will get it, if customer can not get this appointment will need to reschedule.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/14/2018
Model ASI2575GRB00, Call customers cell phone 5127184956 on return Arrived on call for noise complaint from unit, found humming noise only and found that the noise is internal con the compressor which is not normal it gets louder as it runs, will need compressor, uv drier, and access valve, will reschedule for 8/21/18, no water leaks at time of call, customer requests first thing 8 am appointment and did instruct customer time frame is not a guarantee that she will get it, if customer can not get this appointment will need to reschedule.
Near San Marcos, TX 78666
Diego G.
Job Details: 08/14/2018
Arrived on site. Checked for no ice issues. Found error code for icemaker YouTube for last position. Replaced ice maker and Adjusted fill tube heater, all functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 08/14/2018
Arrived on site. Checked for no ice issues. Found error code for icemaker YouTube for last position. Replaced ice maker and Adjusted fill tube heater, all functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 08/14/2018
Arrived on site. Checked for no ice issues. Found error code for icemaker YouTube for last position. Replaced ice maker and Adjusted fill tube heater, all functions tested OK. No leaks present. Job complete
Near Austin, TX 78759
Cliff
Job Details: 08/14/2018
Whirlpool refrigerator WRF767SDEM01. Arrived on site to diagnose a refrigerator that is not cooling in the RC. Tested unit and found RC evaporator thermistor swelling due to lack of epoxy where wiring enters thermistor. Replaced RC wiring harness with thermistors. Secured evaporator thermistor with zip ties and sealed with tape. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78717
Thomas L.
Job Details: 08/14/2018
Arrived on site for no dry condition. Found element shorted in two. Replaced. Tested. Water connections are all dry.
Near Austin, TX 78745
Kevin
Job Details: 08/14/2018
Arrived on site and replaced all paarts diagnosed on previous visit. Door appears to be closing better spoke with techline and they do not recommend replacing anything further, job complete. SR7722705089
Near Waco, TX 76706
Dona
Job Details: 08/14/2018
Arrived on site for white residue on left front small burner. Found residue is overflow from a boil over, cooktop does not seem to be affected. Inspected all four burners and all checked to spec, water boiling correctly. Oven temps check good.
Near Waco, TX 76706
Dona
Job Details: 08/14/2018
Arrived on site for customer stating that drain hose not installed correctly. Hose under sink does not have full loop but unit is draining correctly. Water is not syphoning into unit. Check valve is correct on DW side. Ran unit through diagnostics and found no saved error codes. Checked all operations of dishwasher are running to mfg spec. All water connections dry.
Near Cedar Creek, TX 78612
Nathaniel B.
Job Details: 08/14/2018
Model WTW5000DW1, Arrived on call for not spinning or wet cloths at the end of the cycle, f7 e6 motor fault, f7 e1 basket speed fault, , found cap is bad reading 0.004 nf which is bad see pic of cap, installed cap then ran auto test and all checks good, then ran calibration and all checks good, call complete, no water leaks at time of call.
Near Cedar Creek, TX 78612
Nathaniel B.
Job Details: 08/14/2018
Model WTW5000DW1, Arrived on call for not spinning or wet cloths at the end of the cycle, f7 e6 motor fault, f7 e1 basket speed fault, , found cap is bad reading 0.004 nf which is bad see pic of cap, installed cap then ran auto test and all checks good, then ran calibration and all checks good, call complete, no water leaks at time of call.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/14/2018
MVWC415EW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not draining. Found drain pump faulty. Removed water from tub and removed faulty drain pump. Installed new replacement and reassembled. Manually ran water thru tub and activated drain pump to clear all soap from tub. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78728
Cliff
Job Details: 08/14/2018
Amana dryer NED4655EW1. Arrived on site to diagnose a dryer that is not rotating timer. Tested unit and found loose connection on timer motor causing no timer operation. Reset connection and tested unit. Found all is functioning properly at this time. No other failures were found at this time.
Near Bee Cave, TX 78738
Brandon
Job Details: 08/14/2018
Arrived on site for fresh food section not cooling properly, I found freezer to be at -7 degrees, and fresh food section at 48 degrees. I found he damper was in the shut position when I arrived. I turned unit off to cycle the damper motor, turned unit back on, found power getting to damper motor, but damper was not opening, bad damper motor. I replaced the damper assembly unit tested good. Water lines were dry at time of service
Near Oakalla, TX 78608
Arthur B.
Job Details: 08/14/2018
MHWZ600TE00 (Front Load Washer) - Arrived onsite for customer complaint of front load washer getting error code F01 and not starting. Found drain pump had seized. Removed and removed drain pump. Clear error codes and ran manual test cycle. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/14/2018
Near Austin, TX 78717
Lou
Job Details: 08/14/2018
arrived on site to inspect cooktop burner flame going out. Upon further inspection, the customer advised that the middle burner would go out when she turned the burner down from medium to low. I found that the orifice for the simmer was clogged and not allowing gas flow to the burner. I cleaned the orifice out and tested and the burner operates as designed. I verified all burners were functioning properly. No gas leaks detected during service. Job completed.
Near Liberty Hill, TX 78642
Steve C.
Job Details: 08/14/2018
Arrived on site for the unit is intermittently freezing and not cooling in the fridge section. Tested the unit and found the damper control is closed and will not open. Found the damper is defective. Quoted customer for the part $78.94 and labor rf140 $169.99 plus tax. Replaced the damper and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Cedar Park, TX 78613
Thomas L.
Job Details: 08/14/2018
Please cancel this call as the customer stated she canceled with office as unit is working properly.
Near Lorena, TX 76655
Dona
Job Details: 08/14/2018
Arrived on site to replace door glass pack due to condensation. Found old door and new door packs are cut with ventilation on all four corners. Glass pack is designed this way. Sr#7722703370. All operations check correct. Condensation goes away after air flow reaches inside when door is closed. Temperatures check good. Customer has another unit hat is creating condensation when door is open as well.
Near Georgetown, TX 78628
Jerry C.
Job Details: 08/14/2018
106.51133210 Arrived to inspect noise. I found the damper very noisy and I removed and replaced it. The cabinet required squaring and door leveling. I sealed gapping and tested. Operational test good, no leaks observed during service.
Near Cedar Park, TX 78613
Thomas L.
Job Details: 08/14/2018
Arrived on sit for no operation. Replaced failed switches and fuse and interlocks. Unit tested properly after repairs.
Near Hutto, TX 78634
Tyler B.
Job Details: 08/14/2018
Near Pflugerville, TX 78660
Wesley
Job Details: 08/14/2018
NTW4605EW0 Arrived on site and found impeller failed in drain motor and stops pushing under the slightest resistance. Quoted drain as 67.78 and labor as 179.99. Customer paid in full. Customer will be out of town. Will call back in for completion on return.
Near Cedar Park, TX 78613
Thomas L.
Job Details: 08/14/2018
Ar iced on site to find failed dishwasher door gasket will order.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/14/2018
NTW4516FW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not starting. When arrived,unit was unplugged. Plugged unit in and found drain pump constantly running. Was able to cancel the cycle and run calibration. Unit calibrated successfully. Tested unit. Unit fills,agitates drain and spins as intended. Customer will need to raise drain hose so that it’s above the the console for better water flow. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/14/2018
MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer drain hose not secured to house drain. Did find drain hose was not secured to house drain. Did take pictures of water damage prior. Secured drain hose with zip tie. Tested drain. Unit drain as intended. No other issues found. Customer did not have funds for service fee. Did not collect at this time. All water connections were dry at time of service.
Near Temple, TX 76502
Dona
Job Details: 08/14/2018
Arrived on site for no ice production, found recirculating pump working, found heater working, valve working. Found open bin thermistor. Found upon arrival customer states that not all functions of display working at all times. Will need display board, and bin thermistor. All water connections dry. Will reschedule for Friday 8/17/18.
Near Austin, TX 78717
Thomas L.
Job Details: 08/14/2018
Arrived on site for outside walls getting hot. Found condenser fan blade off of motor. Reinstalled
Near Killeen, TX 76542
Arthur B.
Job Details: 08/14/2018
MHWE300VF0 (Front Load Washer) - MHWE300VF0
Near Georgetown, TX 78633
Lou
Job Details: 08/13/2018
arrived on site to install a dishwasher. Upon arrival, I found that the unit had already been installed into the cabinet area. Upon further inspection, I found that the drain hose needed to be attached to the disposal and the water hose needed to be attached to the water outlet. I was able to attach the drain hose, but the water hose is approximately one foot too short. The builder was on site and I advised him of the situation and that the hose needed to be ordered and the office will schedule a return service call once the part arrives. I am ordering an 8ft water hose and the office is to schedule the return service. No water leaks observed during service.
Near Austin, TX 78728
Scott
Job Details: 08/13/2018
OK built-in wall ovens 30 inch door not closing
Near Canyon Lake, TX 78133
Daniel A.
Job Details: 08/13/2018
MVWX655DW1 Not recognizing cycle selection. Ran diagnostic. Unable to verify cycle selection during diagnostic. Replaced control. Verified normal operation after service. Checked water inlet and drain hoses. No leaks detected
Near Austin, TX 78739
Kevin
Job Details: 08/13/2018
Arrived on site and found dryer is not heating, remove rear panel and found everything is good, disassemble dryer and found igniter is operating properly. Removed supply line from rear of dryer and found there is no gas from the supply, recommended that a plumber be consulted to correct issue as the gas valve is not allowing gas flow. Gas cooktop is operating properly. No gas leaks at dryer connections at this time, job complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 08/13/2018
WDT720PADM3 Arrived on site and found unit operating as designed. Leak due to oversudzing. Advised customer on less soap usage. No leaks during test. All checks good.
Near Pflugerville, TX 78660
Wesley
Job Details: 08/13/2018
WDT720PADM3 Arrived on site and found unit operating as designed. Leak due to oversudzing. Advised customer on less soap usage. No leaks during test. All checks good.
Near Georgetown, TX 78633
Tyler B.
Job Details: 08/13/2018
Near Austin, TX 78746
Luis
Job Details: 08/13/2018
Built in KitchenAid-defrosted icemaker fill tube
Near Leander, TX 78641
Lou
Job Details: 08/13/2018
arrived on site to inspect washer leaving bad odor on clothing. Upon arrival, the customer advised that when they do laundry, sometimes the clothes come out with a bad smell. The customer provided some clothing that had been recently washed and I could smell a bad odor on them. It smelled as if the towel articles had been left in the washer for a period of time after the wash was completed and not placed into the dryer immediately after washing. I advised the customer to make sure that when the wash is done, to removed the articles from the washer and place them in dryer and not allow the articles to sit in the washer for a period of time. Leaving them in the washer will allow the clothing to mildew and get this bad odor. Also, I advised the customer to clean their washer at least every 30 loads or so and to wash all hot water washes at the end of their washing day. Recommended that the customer purchase some washer cleaning liquid to help in getting the smell out of the unit too. No w
Near Round Rock, TX 78681
Cliff
Job Details: 08/13/2018
Whirlpool refrigerator GZ25FSRXYY2. Arrived on site to diagnose a refrigerator that is leaking. Tested unit and found drain grommet clogged causing unit to leak water from the bottom of the freezer. Replaced drain grommets with drain tube assembly. Deiced freezer and tested unit. Found all is functioning properly at this time. No leaks found at time of service.
Near Dripping Springs, TX 78620
Diego G.
Job Details: 08/13/2018
Arrived on site. Check for level issues. Found freezer door not aligned correctly. Reposition freezer door and lined up doors. All functions tested OK. No leaks present. Job complete
Near Dripping Springs, TX 78620
Diego G.
Job Details: 08/13/2018
Arrived on site. Check for level issues. Found freezer door not aligned correctly. Reposition freezer door and lined up doors. All functions tested OK. No leaks present. Job complete
Near Dripping Springs, TX 78620
Diego G.
Job Details: 08/13/2018
Arrived on site. Check for level issues. Found freezer door not aligned correctly. Reposition freezer door and lined up doors. All functions tested OK. No leaks present. Job complete
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/13/2018
Arrived on site no. lol condition in freezer. Found fresh food at 39 and freezer at 29. Found all operations running. Found compressor hot but only pulling .39 amps. Unit will need a new compressor which is discontinued. Part is DISCONTINUED 12001966. Referring customer to factory as part is stills Nader 12 year part only warranty. 800-253-1301
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/13/2018
Arrived on site for unit not sparking correctly. Plugged unit in and it worked. Suspect unit has failing switches.none available. 74007774
Near Cedar Park, TX 78613
Lou
Job Details: 08/13/2018
arrived on site to install four prong power cord to a dryer. Upon further inspection, I found that the unit had a three prong cord and needed a four prong cord installed along with the dryer vent tube. I quoted the customer DR100 $129.99 for labor and $32.71 for the our prong cord for a total including tax of $176.12. The customer agreed to the install and paid in full. I removed the three prong cord and installed the four prong cord and installed the vent hose and tested the unit. The unit operated as designed, no lint observed during service. Job completed.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/13/2018
MVWC400XW4 (Top Load Washer) - Arrived onsite to install new water valve from prior visit’s diagnosis. Removed water valve and installed new replacement. Reassembled and calibrated unit. Unit calibrated successfully. Water valves opens as intended. All water connections were dry at time of service.
Near Round Rock, TX 78681
Cliff
Job Details: 08/13/2018
Maytag washer MVWB765FW0. Arrived on site to diagnose a washing machine that is not completing spin cycles on occasion. Tested unit and found no mechanical failures to washer or no error codes saved in control. Advised homeowner on best loading procedures and cycles to use for proper operation. Also recalibrated machine to ensure washer is registering proper load sizes. No other repairs are needed at this time and all is working properly. No leaks were found at time of service.
Near Georgetown, TX 78633
Tyler B.
Job Details: 08/13/2018
Near Austin, TX 78734
Brandon
Job Details: 08/13/2018
Arrived on site for customer complaint of unit stopping mid cycle, I put unit into diagnostic mode, found no error codes. Ran diagnostic cycle, unit tested good. What customer is stating is that the indicator light is not always on after the cycle completes. I reset main control board, ran diagnostic cycle, unit tested good. Water lines were dry at time of service.
Near Round Rock, TX 78681
Cliff
Job Details: 08/13/2018
Whirlpool washer WTW7040DW1, Arrived on site to diagnose a washing machine that will not spin properly. Tested unit and found your case leaking oil causing out of balance spends and miss registering of Lowe’s sizes. Replaced care case and tested unit. No leaks were found at time of service.
We serviced a
Arrived on site to install the parts that were ordered to correct the right door popping open issue and the right front burner not igniting. The parts that were ordered will not fix the two issues. The right door is popping open, see pictures, because the $56.05 conversation kit
Model $54.00 each hinge
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/13/2018
Stay with Steve’s call back labor quote.
Near Georgetown, TX 78628
Tyler B.
Job Details: 08/13/2018
Near Austin, TX 78745
Kevin
Job Details: 08/13/2018
Arrived on site and inspected washer and found debris in basket making contact with outer tub during spin cycle. After clearing debris washer is now operating properly, no water leaks from connections at time of service
Near Austin, TX 78745
Kevin
Job Details: 08/13/2018
Near Austin, TX 78734
Brandon
Job Details: 08/13/2018
Arrived on site for kick plate loose, found left side screw was missing, I installed the screw, unit tested good.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/13/2018
MEW6630DDS (Wall Oven) - Arrived onsite for customer complaint of wall oven of overheating and cooling fan not working. Tested unit. Found that door hinges are not closing upper and lower door all the way. Found unit will need new door hinges,control, and cooling fan to complete repair. OF to R/S once AUTHO is obtained from AHS.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/13/2018
Arrived on site to inspect unit for leaking water internally. Tested unit and found bin almost full. Customer showed me the water leaking onto her ice. We visited and inspected unit and found that her it cutter grid was cutting ice and creating water dripping in the unit. All water connections were dry.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/13/2018
Removed and replaced leaking water filter. All operations and water connections are now normal and dry. Please see the created sticky note on this ticket.
Near Austin, TX 78745
Kevin
Job Details: 08/13/2018
Near Austin, TX 78745
Kevin
Job Details: 08/13/2018
Arrived on site and inspected dryer and found it is heating properly but there is no airflow. Removed that hose and found it is blocked by lint. After clearing airflow has returned, recommended to customer that a periscope vent be considered to prevent vent hose from collapsing behind the dryer. No lint found in dryer at time of service, job complete.
Near Austin, TX 78717
Lou
Job Details: 08/13/2018
arrived on site to inspect oven temps being off 75 degrees. Using my thermal couple and placing it in the center of the center rack, I began testing on Bake at 350 degrees. In approximately nine mins, the unit beeped as it registered 350 degrees and my thermal couple registered 336 degrees. I took five more readings to get my overall unit average heat. My reasons were....359, 316, 368, 329, and 362 for an average temperature of 346 degrees. Going off my readings, this unit is operating as designed. No gas leaks observed during service. Job completed. Customer was not available to sign receipt.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/13/2018
LSR8233EQ0 (Top Load Washer) - Arrived onsite to install new motor,gearcase,and clutch to top load washer from my prior visit’s diagnosis. Removed faulty motor,gearcase and clutch and installed new replacements. Reassembled. Tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/13/2018
Arrived on site to replace failed spark module. Replace failed spark modules and tested. Left front burner will not ignite. When I go from the back of the unit and pull that igniter wire towards me the burner will ignite. If I release it the burner will not ignite. There is a problem with the igniter and it’s wire. Will order. Will need to make in two hours. Office to reschedule. Note for parts researcher: I need the spark igniter, or electrode, for the left front burner. IPL only shows part16 which is the center rear electrode.
Near Austin, TX 78750
Scott
Job Details: 08/13/2018
KitchenAid French door refrigerator. Strange rattling noise around compressor area
Near Georgetown, TX 78633
Tyler B.
Job Details: 08/13/2018
Near Austin, TX 78735
Luis
Job Details: 08/13/2018
Refrigerator-installed mullion heater harness
Near Hutto, TX 78634
Wesley
Job Details: 08/13/2018
MESX655DW1 Arrived on site and found vent clogged. Advised customer on vent cleaning as a necessity. Used test kit to demonstrate. All checks good with unit. Advised customer on use and care.
Near Leander, TX 78641
Lou
Job Details: 08/13/2018
arrived on site to inspect microwave door not closing. Upon further inspection, I found that the top interlock cam was in the closed position. I unplugged the unit to keep from popping the fuse and placed the cam in the open position. I plugged the unit back in and tested using a cup of cold water. The unit turned on and the water was heated. The unit is operating as designed. I quoted the customer MW100 $99.99 and with tax the total was $108.24. The customer paid in full, job completed.
Near Austin, TX 78735
Luis
Job Details: 08/13/2018
Built in KitchenAid-replaced water filter cap
Near Austin, TX 78748
Kevin
Job Details: 08/13/2018
apartment 1236, arrived on site and inspected wine cooler and found handle has broken off will need to order and replace handle and have hinges on hand to ensure repair on next visit.
Near Austin, TX 78748
Kevin
Job Details: 08/13/2018
Arrived on site and found crisper drawer is cracked, replaced drawer and it is now correct. No water leaks from connections at time of service, job complete.
Near Bee Cave, TX 78738
Brandon
Job Details: 08/13/2018
Arrived on site for customer complaint of soap dispenser not staying shut, found soap dispenser was broken. I replaced soap dispenser, unit tested good. Water lines were dry at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/13/2018
WTW5000DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer leaking from bottom. Tested manually. Found when draining, water is overflowing in house drain tube. Advised customer of findings. Advised customer to have drain checked by plumber. No issues found at washer. All water connections were dry at time of service.
Near Austin, TX 78702
Robert
Job Details: 08/13/2018
WHD5090GW Arrived on job for complaints of not sensor drying shutting off befor completely dry and damage to rear of dryer. Stacked dryer in small space need 2 man. Office to schedule with second man
Near Leander, TX 78641
Lou
Job Details: 08/13/2018
arrived on site to inspect microwave popping and having s burning smell. Upon further inspection, the customer advised that the unit was making a popping noise, not heating up water, then it began to smell like it was burning inside so she unplugged the unit. I placed a cup of cold water into the unit and started it for a quick 30 second heat. Immediately, I could smell something burning like plastic and metal and I could hear the magnetron humming loudly. I turned the unit off and removed it from the wall. I found that the capacity had shorted out and the connector was melted. Also, the transformer had a burn mark on one of its connectors. I removed and replaced the transformer, magnetron, diode and capacitor and tested the unit before putting it back together. The unit operated as designed. I put the unit back together and re-installed it to the wall and tested again and the unit continued to operate as designed. Job completed.
Near Austin, TX 78703
Luis
Job Details: 08/13/2018
Refrigerator-replaced main control
Near Georgetown, TX 78628
Jerry C.
Job Details: 08/13/2018
WDT730PAHZ0 Arrived to inspect drying issue. I entered service test mode and found 5-1 stored. I found the door would not close correctly due to debris blocking the hinge. I corrected the debris issue and the door worked as designed. I tested the unit and it operated as designed. No leaks observed during service.