Service History 1080

We serviced a

GE WASHER

Model GTW680BSJ3WS

Near Hamilton, Texas 76531

Jonathan M

Job Details: 12/20/2021

"Arrived on site for a washing machine that still not finishing cycles all the time. Inspected unit and work area. The customer advised that the unit is working most of the time but intermittently she still having an issue. Ran the unit through diagnostics and found an E 16 (slow drain) E18 (adaptive drain algorithm failed), and E8 (pressure sensor loss) error codes. Spoke to ask W and was advised to replace the control boards and harness with the pressure hose. Ordering parts in office will need authorization for repair as well as assistance ordering parts due to out of stock parts. I Please schedule return visit with customer if authorization has given one parts are made available.; ordrng 1 WH19X27496 (Pressure hose and harness)"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Austin, Texas 78723

Matthew

Job Details: 12/20/2021

Arrived onsite for dryer not functioning. Upon inspection found failed block. Need to order and replace block with kit. Office to reschedule.; ordrng 1 279320 (Block kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET8CHMXKB07

Near Round Rock, Texas 78681

David S

Job Details: 12/20/2021

Arrived on site to install previous diagnose parts. I found the unit has not been left off and defrosted. I spoke to the customer about defrosting the unit for 48 hours. The off will reschedule with the customer. Please allow the customer a full 48 hours to defrost the unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Liberty Hill, Texas 78642

Kimo

Job Details: 12/20/2021

"Arrived onsite for,FREEZER IS OVERFREEZING LATCH IN ICE MAKER IS BROKEN AND WATER LEAKING IN BACK OF FREEZER. I gained access to the freezer evaporator and found ice buildup due to the drain tube not draining. I unplugged drain tube and steamed ice off of evaporator. I found corrosion in evap fan harness and ice maker harness. Ordering 1x wp10487766 evap fan harness and 1x w10309400 icemaker harness. Office to reschedule.; ordrng 1 WPW10487766 (Evap fan harness) and 1 W10309400 (Icemaker harness)"

We serviced a

WHIRLPOOL WINE COOLER

Model KURR214KSB00

Near Kingsland, Texas 78639

Cliff

Job Details: 12/20/2021

"Arrived on site to diagnose an refrigerator that is not cooling properly. Found oil coating left side of evap, indicating refrigerant leak. Contacted tech line and informed them of issue. T

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS03

Near Cedar Park, Texas 78613

David Z

Job Details: 12/20/2021

Arrived on site to follow up on freezer not holding temp well. Found ice building in the top left corner of the FC. Found a gap between gasket and liner. HeatEd gasket and closed gap. Advised customer to follow up if there are any further issues and a new freezer door gasket will be needed. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED5500XW0

Near Austin, Texas 78741

Kevin

Job Details: 12/20/2021

on site and inspected dryer and found drum is not turning. Found motor pulley on shaft is missing. Motor, repair kit, and tensioner pulley would need to be replaced. D

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW1

Near Smithville, Texas 78957

Tyler L

Job Details: 12/20/2021

"Arrived on site for complaints of unit control panel not responding. Found proper voltage at the wall, and found the light on when door open. Found control panel buttons not responding.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Bellmead, Texas 76705

Jonathan M

Job Details: 12/20/2021

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced icemaker and tested the unit. The unit harvested and filled as designed

We serviced a

WHIRLPOOL DRYER

Model WED9400SW2

Near Granite Shoals, Texas 78654

Cliff

Job Details: 12/20/2021

Arrived on site to diagnose a dryer that is making unusual noise. Found idler pulley sqealing and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AEB

Near Georgetown, Texas 78633

Lou

Job Details: 12/20/2021

"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer had the FC door opened too long and I was unable to get accurate temp readings. I found frost/ice built up on the right corner of the evap,cover. Disassembled the FC section and removed the evap cover and found ice on the top of the evaporator on the right side and a block of ice in the top right corner at the cap tube. Tested the defrost element and it is good. Pulled unit out and checked amp draw to the compressor and got .65amps. I advised the customer that the unit will need a sealed system repair consisting of the compressor, UV dye drier, access valve.Unit reassembled and no water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cedar Park, Texas 78613

David Z

Job Details: 12/20/2021

Arrived on site to install new console to resolve laminate peeling off. Installed new console and verified unit working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Austin, Texas 78737

Luis

Job Details: 12/20/2021

"Arrived on site for dispenser issues. Per customer at random times when dispensing water,water wont stop dispensing,tested dispenser diagnosed unit will new controls and switch; ordrng 1 WPW10675033 (Control) and 1 W11330971 (Ui) and 1 W11087492 (Switch)"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DR2

Near Georgetown, Texas 78628

Kimo

Job Details: 12/20/2021

Arrived onsite to install previously diagnosed pat. Upon inspection I found inlet valve leaking at back of unit. I then removed and installed new inlet valve. Then tested unit and found that it was not leaking anymore. I also found that the hot and cold water spouts were swapped at the wall. I contacted the hose to the inlet valve in the correct orientation. Unit is now operating as designed. Job complete.

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Austin, Texas 78738

Brandon

Job Details: 12/20/2021

"Arrived on site for customer complaint of noise issues after running a load of sheets, I found no errors in diagnostic mode, I ran test cycle, unit tested good at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM6

Near New Braunfels, Texas 78132

Noah D

Job Details: 12/20/2021

"Arrived on site to inspect unit for a broken door, upon inspection found the units spring extended causing the door to go lower then normal, compressed springs and all functions worked. Upper tracks are very bent and the wheels are broken. Ordering all parts. Office to reschedule ; ordrng 4 WP8268655 (Wheels)s and 2 WP3385089 (Track)s"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26LH5DS0

Near Meadowlakes, Texas 78654

Cliff

Job Details: 12/20/2021

Arrived on site to diagnose a refrigerator that is not cooling properly. Found evap fan failed and it will need to be replaced to complete repairs.; ordrng 1 5303918549 (Evap fan)

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Austin, Texas 78732

Brandon

Job Details: 12/20/2021

"Arrived on site to repair leak in dishwasher, found connection at diverter and pump was leaking, I replaced diverter, unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Jarrell, Texas 76537

Tommy

Job Details: 12/20/2021

Arrived onsite for dishwasher parts missing. Upon arrival found unit stopper had fallen off. Reinstalled and tested unit is now operating as designed. Job Completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7FVCXWA01

Near Dripping Springs, Texas 78620

Andrew

Job Details: 12/20/2021

"Arrived on site to test unit for after accumulating on Bottom of FC and leaking past gasket. Found drain was clogged causing water to freeze up drain and drain pan. Also found unit was leaning forward causing water to accumulate and leak past threshold. Removed obstruction, leveled unit, unit now working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ5

Near Andice, Texas 78628

Kimo

Job Details: 12/20/2021

Arrived on to install previously designed parts. I installed unit and work area. I gained access to the control and replaced it then I gained access to the light bulb socket and replaced the socket. Found customers bulb burnt out. I attempted to replace it and found that the new one was defective I am ordering 1x 8206232A light bulb D2C. Job complete.; ordrng 1 8206232A (Light bulb)

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW3

Near Horseshoe Bay, Texas 78657

Cliff

Job Details: 12/20/2021

"Arrived on site to diagnose a washer that is not cycling properly. Found hot water valve screen clogged, preventing water flow into unit. Cleaned screen and tested unit. Found all is functioning properly at this time and no leaks were found at time of service."

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near Leander, Texas 78645

Justin

Job Details: 12/20/2021

Arrived on site to install previously diagnosed parts. I installed the brackets and screws. I verified the unit was centered and secure. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Pflugerville, Texas 78660

Wesley

Job Details: 12/20/2021

Arrived onsite for compressor noise and instructed customer on fridge noise. Advised customer on design and tolerances. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Smithville, Texas 78957

Tyler L

Job Details: 12/20/2021

"Arrived on site for complaints of condensation in RC. Found door will not close all the way. Made some adjustments and door still not closing all the way, but closing better. Found gasket falling off in some spots. Several gaps in other areas. Pulled gasket off and found several cracks in liner. Took pictures. Was unable to install new gasket, liner is too loose where the cracks are so the gasket is not able to grab onto it. Gasket set in place just slides out when moving the door. Applied adhesive, did not help. Found cabinet damage

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near New Braunfels, Texas 78130

Noah D

Job Details: 12/20/2021

"Arrived on site to inspect unit for not heating microwave, upon inspection found the microwaves light off and turntable not working. Replaced fuse due to previous diagnosis and found no change, spoke with tech line and was told to replace filter board. Spoke with service team and was told to replace microwave tod. Ordering both parts. Please send senior tech. Installation was making it hard to remove oven, please weigh for more time. Office to reschedule ; ordrng 1 W10389447 (Therm) and 1 W10692851 (Filter) and 1 W10692851 (Filer) and 1 2hrs (2hrs)"

We serviced a

WHIRLPOOL OVEN

Model KOSE500ESS05

Near Marble Falls, Texas 78654

Cliff

Job Details: 12/20/2021

Arrived on site to diagnose an oven with broken door glass. Inner glass pane is broken and will need to be replaced to complete repairs..; ordrng 1 W11455100 (Glass)

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Lago Vista, Texas 78645

Justin

Job Details: 12/20/2021

"Arrived on site for a washing machine throwing an F9E1 error code. Upon further inspection I found the drain pump harness broken at the molex. Due to this I will be ordering a new lower harness to install, and will return with the pump to install as well. Office to reschedule. ; ordrng 1 W11590868 (Lower Harness)"

We serviced a

GE REFRIGERATOR

Model PSW23RSWCSS

Near Austin, Texas 78734

Brandon

Job Details: 12/20/2021

"Arrived on site for customer complaint of UI control not responding, and not dispensing water, found unit needed to reset, after reset, unit tested good."

We serviced a

MAGIC CHEF VENTHOOD

Model HV363-A

Near Austin, Texas 78734

Brandon

Job Details: 12/20/2021

"Arrived on site for customer complaint of downdraft not operating properly, found unit is working at time of service, but if problem continues, will need 47001006, and 47001050

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404ESS3

Near Austin, Texas 78723

Matthew

Job Details: 12/20/2021

Arrived onsite to replace previously diagnosed parts. Replaced sump and motor. Tested unit and unit no longer leaking. Will return with insulation. Office to reschedule ; O-emld tckt

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Georgetown, Texas 78628

Kimo

Job Details: 12/20/2021

Arrived onsite for wall oven with F8E0 code. Upon arrival I our unit into bake in an attempt to test unit and the unit flashed f8e0 code fan speed. I attempted to remove unit in order to test P5-5 and P5-4 connectors but found that the unit was hard wired and there wasnt enough cable to access the access panel to remove it to perform tests at p5-5 and p5-4 connections. Customer needs to have electrician or build come out and more box or add service loop. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Temple, Texas 76504

Tyler

Job Details: 12/20/2021

Arrived on site for refrigerator freezing items in rc. Upon arrival confirmed temps in unit. Found both rc and fc thermistor ohmed within specs per temps during diagnostics. Found after further testing that the hv control wasnt reading temps correctly and also found diffuser motor failing again. Replaced both hv controls and dampener. Informed customer to give unit 24hrs to stabilize temps. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Austin, Texas 78702

Jacob

Job Details: 12/20/2021

"Arrived onsite for the inner door rubbing on the top right side of the frame of the unit. Looked at the unit and the looked to be leveled correctly. Tried to lower the left foot to straighten out the unit, but when doing so. Noticed that the left side of the door was catching on a block of the bottom trim board. Raised the unit back up and let customer know there wasnt much that could be done because of the trim board. But with the door slightly rubbing that it wont cause any issues, that the unit may need to be re installed to help with the door rubbing but the unit was correctly leveled. No leaks at this time. Job complete"

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS00

Near Pflugerville, Texas 78660

Wesley

Job Details: 12/20/2021

Arrived onsite and replaced the burner head to repair uneven flame problem from warping . Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM02

Near Austin, Texas 78717

David Z

Job Details: 12/20/2021

"Arrived on site to diagnose refrigerator leaking water from the bottom of the unit. Checked FC and found a sheet of ice in the FC and frozen drain. Removed rear cover and checked and found drain clear. Found the drain hole in the cabinet was completely caved in and squashed shut due to shifted foam. Could not even get a screwdriver through.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Hutto, Texas 78634

Jimmy J.

Job Details: 12/20/2021

"Arrived on site for Not Cleaning Dishes Properly - Dishwasher. Placed in diagnostics and no error codes came on. Ran diagnostics cycle and water filled and all cycles completed without issue. Once drain pump drained the element heated up and sizzled water from the racks. Found rinse aid dispenser was empty. Customer had rinse aid so we filled it all the way up. Recommended normal, heat dry and high temp for best results. Removed filter and it was heavily caked with food particles. Recommended removing all food from dishes before running dishwasher. No leaks detected. Job completed."

We serviced a

WHIRLPOOL OVEN

Model WOS31ES0JS01

Near Mustang Ridge, Texas 78610

Leonardo

Job Details: 12/20/2021

Arrived on site to test unit for no power. Test unit and unit not getting power in. Fuses test good customer called builder and the showed up to check breaker outside. Found loose breaker outside. Job complete.

We serviced a

WHIRLPOOL RANGE

Model KFGC558JSS00

Near Dripping Springs, Texas 78620

Andrew

Job Details: 12/20/2021

Arrived on site to test unit for left oven not igniting. Customer stated she tried once and it didnt work so she has not attempted since. Oven turns on and running as designed. Customer stated she had company do work on LP tank. Advised she may have had air in lines when she attempted to use. Unit is working properly. Burners and both ovens igniting as designed. No leaks detected. Job complete.

We serviced a

KITCHENAID RANGE

Model KFES530ESS2

Near Wimberley, Texas 78676

Andrey

Job Details: 12/20/2021

"Arrived on site to test unit for oven not heating, tested unit found shorted bake element and shorted convection fan element, also fan motor reading high resistance, recommend replacing C.fan assembly with element, bake element, oven sensor and with this many components shorted, recommend replacing control board, C.fan assembly and control board were run with out, full repair to be completed on next visit, office to reschedule ; O-emld tckt"

We serviced a

WHIRLPOOL OVEN

Model KODE300ESS05

Near Horseshoe Bay, Texas 78657

Cliff

Job Details: 12/20/2021

Arrived on site to replace previously ordered parts for oven. Replaced door panel and ui and all is working properly at this time.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW04

Near Buda, Texas 78610

Andrew

Job Details: 12/20/2021

Arrived on site to test unit for not cooling. Found compressor not kicking on. Replaced start device(W11092533) and run cap(WPW10350564) from truck stock. Compressor kicked right on and pulling .9amps. Frost pattern developing as designed. Advised customer to place glass of water in unit and once frozen over itll be good to use. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Leander, Texas 78645

Justin

Job Details: 12/20/2021

"Arrived on site to install previously diagnosed parts. I installed the ice box fan and then tested it. The fan is now working as designed. I installed the new gasket, an I collected the balance in full on CC. Call complete."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near Liberty Hill, Texas 78642

Kimo

Job Details: 12/20/2021

Arrived to install previously diagnosed pat. Upon inspection found the outer door trim dented. I removed damaged door and installed new out door along with nameplate. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, Texas 78758

Matthew

Job Details: 12/20/2021

Arrived onsite to replace damaged doors. Replaced freezer and refrigerator doors. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF550SAHS0

Near Austin, Texas 78758

Matthew

Job Details: 12/20/2021

Arrived onsite to replace front panel. Replaced front panel. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, Texas 78758

Matthew

Job Details: 12/20/2021

Arrived onsite for unit not working. Inspected unit and found wiring harness in compressor compartment was not secured. Secured the harness and tested unit. Unit operates as designed. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Pflugerville, Texas 78660

Wesley

Job Details: 12/20/2021

Arrived onsite and arrived onsite and repaired unit by replacing the mag cap and diode. All checks good. Advised customer on repair.

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS

Near Austin, Texas 78737

Leonardo

Job Details: 12/20/2021

Arrived on site to test unit for not igniting. Found no igniters working. Replaced module and harness and still no power. Found power cord broken will need to order new power cord. ; ordrng 1 W10392003 (Power cord)

We serviced a

FRIGIDAIRE WASHER

Model ATF6700FS2

Near Leander, Texas 78641

Kimo

Job Details: 12/20/2021

Arrived onsite for Staked washer having to be started over 3 times before it will start --thinks its the door lock. To perform diagnostics will need second tech. Requesting a 2man. Office to reschedule. Did not collect this trip.; ordrng 1 2man (2man)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Austin, Texas 78721

Robert

Job Details: 12/20/2021

Arrived on call for complaint of not starting. Found the dishwasher not showing door closed. Replace latch and control. Now dishwasher working properly.

We serviced a

GE DISHWASHER

Model GDF520PSF2SS

Near Buda, Texas 78610

Kevin

Job Details: 12/20/2021

"Arrived on site and replaced wash motor, drain pump, and used new harness supplied with wash motor. While reassembling found sump manifold gasket WD08X22758 Was not ordered. Also found lower spray arm WD22X26621 has made contact with the heating element sometime in the past and has melted on the bottom. Took one picture; ordrng 1 WD08X22758 (Gasket) and 1 WD22X26621 (Lower spray arm)"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS1

Near Austin, Texas 78750

David Z

Job Details: 12/20/2021

Arrived on site to diagnose range throwing F3E0 error for temp sensor open or shorted. Tested resistance at control and found open line. Checked at sensor and found it was open. Replaced with new temp sensor and retested. Verified unit working as designed. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Austin, Texas 78748

Kevin

Job Details: 12/20/2021

"Arrived on site and found saved error codes 4/3, 7/1. Ran diagnostic cycle and wash motor is not running. Replaced wash motor and dishwasher is now operating normally, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Austin, Texas 78748

Luis

Job Details: 12/20/2021

"Arrived on site for water leaking. Per customer excessive amount of water in fresh food section in drawers and on shelves. Turned on water source to unit,no leaks behind refrigerator,tested water dispenser no leaks,removed upper cover,ran icemaker test no errors,secured lines further into valve,ran fill test passed no leaks at valve or tubing. Tested water dispenser multiple times no leaks."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV00

Near Pflugerville, Texas 78660

Wesley

Job Details: 12/20/2021

Arrived onsite for broken door switch.Replaced door switch. Unit is now operating as designed.

We serviced a

AMANA REFRIGERATOR

Model ASD2522WRW06

Near Georgetown, Texas 78626

Tommy

Job Details: 12/20/2021

Arrived onsite for refrigerator intermittently cooling freezing etc. upon arrival found unit had service point for add failures tested unit and found unit to be operating but add had failed.Replaced adc and let customer know to monitor before loading. Job Completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Georgetown, Texas 78628

Kimo

Job Details: 12/20/2021

Arrived onsite for dishwasher not drying dishes. Upon arrival customer told me the the dishwasher leave the dishwasher wet at the end of cycle but the heating element does come on. I put unit into diagnostics and ran a cycle and found unit operating as designed. I advised customer that this is normal and gave them some tips to help with getting the dishes less wet at the end of cycle. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Leander, Texas 78645

Justin

Job Details: 12/20/2021

"Arrived on site for a dryer making noises. Upon arrival the customer showed me the noise concern. He found that when you press down on the unit and force it to wiggle, it would make a squeaking noise. I informed the customer this is normal. Call complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2315TS5

Near Bastrop, Texas 78602

Tyler L

Job Details: 12/20/2021

"Arrived on site for install of previously diagnosed parts. Installed new filter, housing, and control board. Tested unit to make sure its not leaking. Used cup of water and dispensed water several times. No water leaks."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Leander, Texas 78641

David S

Job Details: 12/20/2021

Arrived on site for icemaker not working. I inspected the unit and work area. I put the unit into test 56 and found no error codes. I preformed a temp test in the freezer and found it at 5 degrees. I put the unit through a harvest cycle and found it cycling and filling with water. I tested the ice box fan and found it not spinning when called for. I installed a new ice box fan and retested it. It is now working as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GC5THEXNS03

Near Austin, Texas 78702

Jacob

Job Details: 12/20/2021

Arrived onsite for unit making a clicking noise and partially shutting off. Looked at the unit and heard a faint clicking but noticed that the fan in the freezer would be on and off and noticed the control in the refrigerator would have a dim flicker. Indicating a short in the control or the fan in the freezer. Let customer know that both control and fan motor in the freezer would need to be replaced.

We serviced a

WHIRLPOOL DRYER

Model WED8900BC0

Near Georgetown, Texas 78626

Tommy

Job Details: 12/20/2021

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit valve and damaged line and tested unit is now operating as designed. Job Completed. No leaks during service.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KBS0

Near Manchaca, Texas 78652

Kevin

Job Details: 12/20/2021

"Arrived on site and found saved error codes F8E4 float switch open, F7E1 Single speed wash motor failure, F8E2 Water fill valve electrical problem. Set washer to run on diagnostic cycle and it filled with water but wash motor didnt run. Inspected float switch and found it had water in tray, took 1 picture. Replaced float switch and wash Motor is still not running. no other prescreen parts. Will order everything for a return visit.; ordrng 1 W11344507 (Main harness) and 1 W11410062 (Control board) and 1 W11416458 (Console) and 1 W11414073 (Fan) and 1 W11084867 (Door harness) and 1 W11416362 (Wash motor) and 1 W11434044 (Valve) and 1 W11193089 (Thermostat)"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Leander, Texas 78641

David S

Job Details: 12/20/2021

Arrived on site for cooktop always staying on. I inspected the unit and work area. I found the cooktop off. I tested the switches for any voltage leaking through while turned off and found none. The unit is working as designed. Job complete.

We serviced a

WHIRLPOOL RANGE

Model KFGC506JSS01

Near Austin, Texas 78746

Robert

Job Details: 12/20/2021

Arrived on call for complaint that tow plate will not go on. Installed tow plate to the proper location.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Austin, Texas 78746

Luis

Job Details: 12/20/2021

Arrived on site for food freezing in fresh food section. Diagnosed a defective fresh food thermistor replaced diffuser assembly that includes new thermistor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS00

Near Canyon Lake, Texas 78133

Andrey

Job Details: 12/20/2021

"Arrived on site to replace previously diagnosed baffle, control and evap harness, replaced parts, powered on unit , started developing a good frost pattern, evap fan running, and baffle now opening and closing, no leaks detected job complete"

We serviced a

GE REFRIGERATOR

Model GFD28GYNCFS

Near Kyle, Texas 78640

Robert

Job Details: 12/20/2021

Arrived on call to replace previous diagnosed parts. Found the crushed and cube are operating but only if you toggle in the cube button menu. ; ordrng 1 WR55X23065 (Control) and 1 WR17X26326 (Cap touch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Cedar Park, Texas 78613

David S

Job Details: 12/20/2021

Arrived on site for fridge not cooling. I inspected the unit and work area. I found the compressor not coming on. I tested the compressor and found the start winding open. I called techline and spoke to Bruce sr# 7732531483. He advised to replace the compressor again and check for leaks. I installed the new compressor and put 145 psi of nitrogen and found no leaks. I put a measured charge of r134a into the system and found operating pressures while cooling the freezer at 0 low and 135 high. The unit is working as designed. Job complete.

We serviced a

WHIRLPOOL RANGE

Model PGR5710BDW

Near Austin, Texas 78758

Matthew

Job Details: 12/20/2021

"Arrived on site for oven not working. Lock light flashing. Cook top burners operate correctly,oven does not.Test unit and found F9 error code. Door latch. Unit needs door latch assembly replaced.

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near San Marcos, Texas 78666

Andrey

Job Details: 12/20/2021

"Arrived on site to test unit for split door, tested unit found screws holding two sections together broke off in outer door housing, attempt to remove broken screws failed, will need 2 top screws, spacers and upper outer door to complete job, office to reschedule ; ordrng 1 W10877562 (Upper door assembly) and 1 W10575917 (Spacers)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Meadowlakes, Texas 78654

Cliff

Job Details: 12/20/2021

"Arrived on site to diagnose a refrigerator that is not cooling properly. Found communication failure between controls and sensors. Also noted torn rc door gasket. Gasket, ui, sensor harness, and main control will need to be replaced to complete repairs. Office to have call authorized and set return appointment. ; ordrng 1 W10843055 (Control) and 1 W10407212 (Door gasket)"

We serviced a

KENMORE FREEZER

Model 253.260821

Near Austin, Texas 78750

David Z

Job Details: 12/20/2021

Arrived on site to follow up on sealed system repair. Pierced system and found 30 psi pressure present. Replaced compressor and dryer and vacuumed system. Verified vacuum holding for several minutes. Charged to 4.6oz R134. Verified unit holding proper pressures and cooling as designed. Ran unit and verified good frost pattern.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Austin, Texas 78744

Kevin

Job Details: 12/20/2021

"Arrived on site and inspected refrigerator and found customer experiences random breaker tripping. It happens as often as 10 times in the morning or as infrequently as several days. Spoke with techline and they pointed towards service pointer W11525530 refrigerator is connected to an AFCI breaker. This is not recommended and is known to cause nuisance tripping. Documented call with tech line, job complete SR7732532894"

We serviced a

KITCHENAID ICE MACHINE

Model KUID308ESS2

Near San Marcos, Texas 78666

Andrey

Job Details: 12/20/2021

"Arrived on site to test unit for no ice production, tested unit found Recirculating pump shorted out, up on further diagnoses found extreme Calcification on unit a water pan and pumps, drain pump was working but was extremely clogged with Calcium flakes, recommended replacing both pumps replace pumps tested unit unit now running as designed, advise customer to run a full clean cycle before usage, no leaks detected job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS

Near Austin, Texas 78735

Leonardo

Job Details: 12/20/2021

Arrived on site to test unit for not heating. Test unit and found f7e1 error code. Deleted error code test unit and element working correctly job complete.

We serviced a

WHIRLPOOL DRYER

Model WED6620HC1

Near Austin, Texas 78750

David Z

Job Details: 12/20/2021

Arrived on site to diagnose dryer that would not run. Customer said panel seems dead. Tried to power on and got no response from console. Entered diagnostic mode and tested keys and functions. Found power button on console failed. Replaced console with new and retested. Verified unit working as designed. Call complete.

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Smithville, Texas 78957

Tyler L

Job Details: 12/20/2021

"Arrived on site for complaints of burning smell and smoking. Found large black mark on the bottom of the basket near the drain pump, took pictures. Found lots of debris stuck in basket hole where drain hose connects. Inspected control board and looks good. Ran service diagnostics and it passed

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Austin, Texas 78704

Jacob

Job Details: 12/20/2021

"Arrived onsite for unit not cleaning dishes very well. Customer said they would hit start on the unit and the unit just beep and not finish. Let customer know of the starting process and if the door is ever opened at any time to hit start once again and to shut the door get the unit to continue. Ran through automatic diagnostics and the unit worked with no issues. Also told customer to use a rinse aid to get the unit to clean better, and too not pre rinse the dishes too clean. Called tech line and let them know of findings. Did not suggest any parts replacement. Spoke with Bruce got sr#7732533063. No leaks at this time. Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Austin, Texas 78703

Jacob

Job Details: 12/20/2021

Arrived onsite for unit still not cleaning correctly. tenant said they had purchased a dry rinsing agent to use and said the dishes still seem to be dirty or cloudy looking. Tenant said they pre rinse there dishes. Help to correct then issues that the tenant is having with not pre rinsing too much before using the dishwasher and to allow more time for the jet dry to take affect on seeing better results for drying. No issues at this time. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Niederwald, Texas 78640

Andrey

Job Details: 12/20/2021

"Arrived on site to test unit for no spark on all burners, tested unit found spark module getting voltage but receiving no spark on all burners, replaced module, tested unit, unit now running as designed, no leaks detected job complete"

We serviced a

JENN-AIR COOKTOP

Model JGD3430GS00

Near Austin, Texas 78746

Robert

Job Details: 12/20/2021

Arrived on call to replace previous diagnosed part. Found the regulator is good the spark for the burners now working weak. Adjusted the holder to get a good spark now burner working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Del Valle, Texas 78617

Robert

Job Details: 12/20/2021

"Arrived on call for complaint of noise in spin. Found the gearcase is leaking oil. Will need gearcase, cam and belt.. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"

We serviced a

KITCHENAID VENTHOOD

Model KVUB600DSS4

Near Hutto, Texas 78634

Jimmy J.

Job Details: 12/20/2021

"Arrived on site for WHEN ITS ON THE SECOND FAN, IT WILL MAKE A BUZZING SOUND. Tested vent and could hear something rattling in the second speed. Gained access to blower by removing foil tape around vent box in cabinet and found foil tape too far into interior of vent making the foil tape rattle against the interior of the cabinet. Trimmed foil tape back and vent no longer makes the noise in second speed or any other speed. Had customer test. Job completed."

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Niederwald, Texas 78640

Andrew

Job Details: 12/20/2021

"Arrived on site to test unit for not heating in sensed mode. Found bad harness. Replaced sensor harness, tested unit, unit now working as designed. Advised customer on operation of sensed dry and may periodically need to rearrange items in dryer with larger loads. Job complete."

We serviced a

MAYTAG WASHER

Model MAV6451AWW

Near Georgetown, Texas 78626

Tommy

Job Details: 12/20/2021

Arrived onsite for washer leaking upon arrival found 3 leaks. Found both hot and cold water leaking at top as well as both pump and tube leaking on bottom right hand side. Ordering pump and tube for unit but spoke with customer with leak on valve and need for plumber.; ordrng 1 WP22003285 (Tube)

We serviced a

WHIRLPOOL WASHER

Model WFW9050XW00

Near Austin, Texas 78745

Kevin

Job Details: 12/20/2021

"Arrived on site and set washer into a diagnostic cycle and found it is not agitating or spinning. Washer is also stacked with dryer, cannot remove dryer to check control board. Attempted to replace MCU to see if this could complete repair, it is accessible through the lower panel on the front.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Austin, Texas 78734

Luis

Job Details: 12/20/2021

"Arrived on site. Diagnosed a defective right side door gasket and mullion ordering gas,tested and mullion; ordrng 1 W11456682 (Gasket)"

We serviced a

IKEA OVEN

Model IGS426AS2

Near Austin, Texas 78705

Jacob

Job Details: 12/20/2021

Arrived onsite for the back 2 burners blowing out in low simmer. Looked at both back burners as saw the flames were low. Did an adjustment to the flames in low mode. Flames stayed on and are a little higher. No issues at this time. Job complete

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BB3

Near Pflugerville, Texas 78660

Wesley

Job Details: 12/20/2021

Arrived onsite and installed door bracket and oven rack. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, Texas 78703

Luis

Job Details: 12/20/2021

"Arrived on site for loud noise. Diagnosed diffuser motor making odd and loud noise while opening and closing,replaced diffuser assembly ran diagnostics all test passed."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Manor, Texas 78653

Matthew

Job Details: 12/20/2021

"Arrived onsite for unit making loud grinding sound and intermittent screeching. Tested unit and unit operated correctly just made noise. Inspected gearcase, and gearcase checked out good. found grinding noise coming from cam and screeching noise coming from belt. Need to replace cam,actuator,and belt. Replaced cam,actuator,and belt. Test unit. Unit operates correctly and no longer has grinding and screeching noise. Job complete"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821TS5

Near Georgetown, Texas 78628

Kimo

Job Details: 12/20/2021

Arrived for refrigerator not cooling properly in both Sections. Upon the customer told me that he had defrost fridge over night and plugged it back in today.I performed a temp test and found 43 degrees in fc and 56 degrees in rc. I gained access to freezer evaporator and found ice buildup. Upon further inspection I found that the defrost thermistor had come loose from the suction line. I checked the cap line for signs of a refrigerant leak I did not feel of see anything signs of a leak. I check the condenser fan and compressor and found them both running. I then reattached the thermistor and removed the ice.

We serviced a

JENN-AIR DISHWASHER

Model JDB3650AWR3

Near Austin, Texas 78739

Leonardo

Job Details: 12/20/2021

Arrived on site to replace console. Replaced console test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Round Rock, Texas 78681

David S

Job Details: 12/20/2021

Arrived on site for icemaker intermittently producing. I inspected the unit and work area. I tested the ice box fan and found it working as designed. I put the unit into test 56 and found error e5 bad icemaker thermistor. I replaced the icemaker. I found the freezer temp below 4 degrees. I tested the icemaker and found it working properly. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0AS04

Near Buda, Texas 78610

Leonardo

Job Details: 12/20/2021

Arrived on site to replace mag and inverter due to no heat. Replaced magnetron and inverter test unit and timer stopping after a few seconds. Will order new control board and wave guide cover. Will need 2 man 2 hour ; ordrng 1 WPW10586836 (Micro computer) and 1 W10915651 (Wave guide cover) and 1 2manjob (2 man job) and 1 2hourjob (2 hour job)

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0AS04

Near Buda, Texas 78610

Tyler L

Job Details: 12/20/2021

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near San Marcos, Texas 78666

Tyler L

Job Details: 12/20/2021

"Arrived on site for install of previously diagnosed parts. Installed new latch and valve. Was unable to test, because the main water line is leaking when the water is turned on. Maintenance said they will correct the issue and let us know how hot e unit is functioning. Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Austin, Texas 78735

Luis

Job Details: 12/20/2021

"Arrived on site for no lights in freezer and side wall in fresh food. Found freezer led module suck in insulation,per led module instructions cut out module,hard wired new module with connectors provided with new module,found leds not powering on,replaced side wall leds same issue. Returned to freezer module,removed some insulation areounf harness found while wiggling harness lights would flicker.Sr#7732526466"