"Arrived on site to inspect refrigerator model WRFF3536SZ00 leaking water from the dispenser area. Upon further inspection, I found that the ice chute door was not closing all the way due to a piece of insulation foam obstructing its movement. I removed the piece of foam and tested the door and it is now closing properly. No water leaks observed at the end of service."

"Arrived onsite for previously diagnosed parts. I replaced the W1169067 ERC, W10833885 SENSOR, AND W10856603 BROIL ELEMENT. Unit now heats as designed and operates as designed. Call complete."

Arrived onsite to replace wifi module. Upon arrival I found the antenna but when inspecting where the module is i found it located somewhere beneath the cooktop. Spoke with PR and stated to order a 2 man with a senior tech as the top can be difficult. Ordering 1 senior tech for 2 man. Office to RS.; ordrng 1 Seniortech (Senior tech) and 1 2man (2man)

Arrived on site for unit not drying clothes all the way only sense dry but works on timed cycle. Inspected unit tested unit on time dry confirmed unit is heating. Ran sense dry and verified unit is heating on sense dry. Informed maintenance to inform tenant on sense dry if they have light material and heavy material sensor pucks up lighter material is dry while heavier items are still kinda wet. Recommended tenant just uses time dry from now on. Unit is functioning properly and as designed to job completed

Arrived on site for a refrigerator JFFCC72EHL04 making a screeching sound. Customer said it seems random but possibly after the ice is dumped. I tested the dispenser and filled the ice tray but couldn't replicate the issue. I replaced the dual valve w11567408 and tested again without any issues. No leaks detected while on site.

Arrived onsite for unit not drying. Upon arrival maintenance was with me and got notified that customer is using auto sense. I found heat present and unit operating as designed. I tested air flow and found there to be a clog in the vent somewhere or lint build up. Maintenance will clear vents and customer stated they will use timed dry rather than auto sense.

"Arrived onsite for unit not heating. Upon arrival I found the unit to not display at all. I turned the cooktop knob and the control powered on but no function. Checked the rear and found a infestation present. I advised the property manager and she stated they will reach back to us for repair as i had to quote customer Parts 216.95 Labor 214.99 and total 431.94+ tax, and core fee of 60 will need to be added due to infestation and control can't be returned. Customer will reach back. No one onsite for signature.; O-emld tckt"

Arrived onsite for washer draining constantly. When arrived I plugged the unit in and confirmed drain comes on right away and a F3E1 water pressure sensor failure is present. Under s code S153EB I replaced the W11607637 control and calibrated unit. Unit now operates as designed with no leaks present. Call complete.

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for an oven JOEDC530RL00 not heating correctly. When testing the ovens theupper was about 35 degrees low. Raised the calibration by 15 and tested again. Now it's heating as designed. No other issues found.

Arrived on site to install ordered parts on a range KCGC506JSS00. Installed both manifolds ww11378578 w11381267. Tested all the burners and unit is operating as designed. No leaks detected while on site.

Arrived on site for bezel loose and spinning. Inspected unit found sticky adhesive at bottom a bezel had mo more stickiness to them. Replaced bezel and tested. Unit is now functioning properly and as designed to job completed

Arrived on site for a dryer MED4500MW0 leaving dirt in the drum. All of the seals are in place and in good condition. No debris or dirt around the motor. Unit is collecting lent as it should. Unit is heating and tumbling as designed. I advised the customer to stop using the black dryer balls which might be the debris she's seeing.

Arrived on site replaced main harness and door switch . Tested unit it and getting same closed door . Rechecked harness and door switch . All checked normal. Checked terminal block and found hot neutral wire. Advised customer to have electrican check outlet. Job complete

"Arrived on site , replaced control board . Ran diagnostics and calibration. Unit passed all tests. Nomwater leaks detected at time of service. Job complete"

"Arrived on site to inspect dishwasher WDPA70SAMZ3 error codes. Upon further inspection, I found the display flashing F8E4-water leak error code. I placed the unit in diagnostics showing error codes F9E2-diverter drive circuit stuck, F8E4-water leak, F1E1-control pilot stuck on, FAE2 (F10E2)-drying fan electrical issue. I cleared the codes and gained access to the float switch. I removed the switch from the drain pan and found a small amount of water in the pan and cleaned it out. I performed a diagnostics test and found water slowly dripping from the left overflow tube or funnel extension. I separated the door panels and inspected the bottom door gasket to find it not properly formed on the left side causing it to not seal properly. I advised the customer of my findings and attached photos to SDQUICKPIC. Based on the error codes found and following the tech sheet for said codes, I removed and replaced the main control, vent assembly, and float switch assembly. I am ordering the bottom door gasket and recommended that the customer not use the unit until the gasket can be replaced. No water leaks observed at the end of service. ; ordrng 1 W11664713 (Door bottom seal)"

"Arrived on site to inspect washer WTW6157PB0 not completing a cycle. Upon further inspection, I found a 5/16 screw in front of the unit. The customer advised that the unit will begin to bang around while in spin cycle and now it doesn't start a cycle as it will begin to sense then shut down. I placed the unit in diagnostics showing error code F7E4-basket re-engagement failure. I pushed down on the tub assembly and when I released it, the assembly bounced back up and had movement towards the back left rod and the front right rod. I cleared the code and continued with testing and the unit operated as designed until it got to the spin test and only the agitator moved (F7E4). I tilted the unit back to find the rotor guard sitting on the floor (screw found in front of the unit) and found the second screw at the back of the unit. I inspected underneath and found the rotor damaged and the clutch harness damaged and not plugged in. I removed the rotor to find gearcase oil on the underside of the rotor and on the gearcase spindle. Also found some slight rubbing on the slider metal ring. Due to the history of repairs on this unit, I contacted techline and spoke to Jonathan and advised of the history, history of repairs, and my findings today. I advised Jonathan of the parts I am ordering to replace as well. Jonathan provided Case #22597709. I provided the case number to the customer and recommended they contact customer service to discuss any concerns they had with the previous repairs and my findings today as they had concerns of why the unit wouldn't be replaced. I explained to the customer that it would be best for customer service to explain it as I cannot deem the unit non-repairable and replace it; I can only repair it and report my findings and repairs to the manufacturer. I am ordering the gearcase, slider, clutch, rotor, rotor guard, and suspension rods and the office will schedule return service. No water leaks observed during service. ; ordrng 1 W11400156 (Suspension rods) and 1 W11449841 (Gearcase) and 1 W11260238 (Rotor) and 1 W11627512 (Rotor guard) and 2 W10846509 (Screw)s"

Arrived on site for frost building up in fz and warm temps in fresh food . Found frost building up on evap cover .. door gasket is in good shape . Steamed out evap. Ran diagnostics heater is coming on . Diffuser is making some noise and might be sticking . Thermistor was slightly out of normal. Range . Replaced thermistor and diffuser. Nomwater leaks detected at time of service. Job complete

"Arrived on site for washer leaking front . Found door bellow torn . Replaced bellow . Ran diagnostics, no error codes . Unit passed all test . No water leaks detected at time of service. Job complete"

"Arrived on site to inspect dishwasher MDB4409PAS0 leaking water. Upon further inspection, the customer advised that the water is leaking out from under the door from the right side. I removed the outer door panel and placed the unit in diagnostics showing error code F6E1-low or no water. I cleared the code and continued with testing and removed the toeplate to inspect underneath the unit. I found, on the lower right corner of the inner door panel, where water has been leaking out and stained the panel. The unit completed the diagnostics test and I found no leaks. I did find a large amount of suds and the customer advised that they prewash the dishes using liquid Dawn and then put them in the dishwasher. I cleared the remaining suds with cold water and performed another diagnostics test to rule out the dispenser possibly leaking and found minimal suds during this test. I recommended that the customer only rinse the dishes with hot water before placing them into the unit as the Dawn detergent, if not fully rinsed from the dishes, will cause the unit to create too many suds and the suds will push the water over the reservoir and leak out onto the floor. I performed another test and verified minimal suds. I made recommendations for use and care, as well as detergent and rinse aid use. I recommended the customer perform a cleaning cycle on the unit before using again to help remove the remaining suds. The unit is operating as designed and no water leaks observed during service, job completed."

Arrived onsite for dryer stopping. I confirmed about 20 seconds in dryer kicks off. I found the centrifugal switch in the motor not actuating. I replaced the 279827 motor and unit now runs with no issues. Call complete.

"Arrived on site to inspect range MER8680BB0 oven not getting to set temps. Upon further inspection, the customer had the unit unplugged so I gained access to the bake element. I found the bake element had shorted /burnt (photo SDQUICKPIC). I removed and replaced the bake element and tested and the unit is operating as designed. Reassembled the unit and retested and it continues to operate as designed. Job completed. W10779716"

"Arrived on site for a dishwasher model WDTA50SAKZ0 that is flashing an F1 E1 (main control failure) error code. Inspected unit and work area. The customer advised he was in the middle of a cycle when the error appeared, and it drained and quit. He advised he has not been able to use the dishwasher since. I ran the unit through diagnostics and confirmed the customer's complaint. I advised the customer he would need a new control but wouldn't be able to determine any other potential issues until that was corrected. I quoted the customer $217.46 for parts, $189.99 for labor and the service fee, and $33.61 for tax. The customer agreed. I replaced the main control and tested the unit. The unit it began to work and operate as designed with no leaks present during service. I collected the full service balance via credit card of $441.06 CC Auth# RCA349. Call complete."

"Arrived on site for refrigerator not making ice. On rival confirmed issue and found icemaker bad and replaced it with w 11700250 and ice maker and found it working as designed with no leaks call, complete"

"Arrived on site to install w 11788991 control. On arrival, confirmed issue and installed part and found range working as designed.Call complete"

"Arrived on site for a refrigerator model WRX735SDHZ00 that has a loose filter. Inspected unit and work area. The customer advised that the cover for her filter had broken, and they are having to use tape to hold up the cover. I confirmed the customers complaint and found the tip that holds the cover onto the refrigerator lining had broken off of the cover. I asked the customer if they wanted to install the part themselves or of they wanted us to install the part. The customer advised that she wanted the part installed. I quoted the customer $110.84 for parts, $229.99 for labor and the service fee, and $28.12 for tax for the full repair. The customer agreed. Ordering the filter cover and rescheduled the customer to 2/24. I collected the diagnostic fee balance via check of $162.36 CK Auth# J99UVN. No water leaks were detected during service. ; ordrng 1 WP67006331 (Filter cover)"

"Arrived on site for cooktop, needing new top panel. On arrival installed panel that was provided on site and found cooktop, working as design call, complete"

"Arrived on site for refrigerator not cooling. On arrival i foundco pressor windings locked up and compressor unable to operate. I replaced compressor u v dryer and access valve and pulled a vacuum among the unit and recharged it with 53g of r600. I informed customer to allow twenty four hours for unit to cool.Call, complete."

Arrived on site for washer making a loud noise during sense and spin. On arrival i confirmed failure and foundno coming from under unit. I found slider cracked and unable to grab rotor. I replaced slider w10734521 and tested washer and found it working as designed. Call complete

"Arrived on-site for a washing machine model WTW4957PW0 that continually drains and won't advance. Inspected unit and the work area. The customer stated that the machine just continually drains and will not advance through any portion of the cycle. I ran the unit through diagnostics and found F1 E1 (main control failure) and F3 E1 (pressure system fault) error codes. I checked the pressure hose and did not find any kinks or debris inside of it, causing an issue. I did find that the customer's unit qualifies under a service project to replace the control with parts and labor coverage (W11766193). I replaced the control W11608056 and calibrated the unit. I ran the unit through diagnostics and found the unit working and operating as designed. Call complete. No leaks were observed during service."

"Arrived on site for a washing machine model WFW85HEFW1 that is leaking water into the drum when the unit is not running. Inspected unit and work area. The customer advised that she has to pull the clothes out of the washer after it finishes because the drum keeps filling with water slowly. She said it fills enough to see in the drum overnight. I confirmed the customers complaint and the customer also requested that we clean her drain pump filter since she has dogs. I quoted the customer $142.89 for parts, $214.99 for labor and the service fee, and $29.53 for tax. The customer agreed to the repair. I replaced the valve assembly and cleaned out the drain filter. I tested the unit and the unit it began to work and operate as designed with no leaks present during service. I collected the full service balance via credit card of $406.78 CC Auth# WJW9RE. Call complete."

"Arrived on site for an electric double wall oven model JJW2830LL01 that is flashing an F2 E1 (UI stuck key) error code. Inspected unit and work area. I ran the unit through diagnostics and confirmed the error message in diagnostics. The customer advised she has cleared the code, and it comes back even after power-cycling the machine. I tried running the unit into diagnostics and found several keys inside of the main screen weren't responding to touch. I was finally able to access error codes and confirmed the one error code in diagnostics. Ordering the User Interface console W11598133 and the office will need to contact the customer about a return date due to an out of stock and PSP item. ; ordrng 1 W11598133 (Console)"

Arrived on site for a gas cooktop model WCGK5036PS00 that has large flames and is leaving soot all over pots and pans. Inspected unit and work area. I did confirm larger flames that went above the grates. I checked the regulator and found it had been set to LP but found the orfices were still not converted to LP. Ordering an LP conversion kit and rescheduling the customer to 2/25. No gas leaks were detected during service. ; ordrng 1 W11702867 (LP conversion kit)

"Arrived onsite for a washing machine model WTW4855HW3 that is not drain8ng. Inspected unit and work area. The customer advised that they've had a few loads that did not complete or spin out. They did advise that other cycles do work. I ran the unit through diagnostics and found an F0 E5 (off balance load) error code. I had to remove a load out of the washer and found the customer running multiple towels with regular clothes and pillow cases. I asked the customer if they generally run loads like this and was advised they do. I recommended that they refrain from running jixed loads like that to avoid off balance issues. I tested the suspension and found the suspension was good. I checked the basket and found the basket properly secured to the drive shaft. I ran the unit through an auto test and found all components working and operating as designed. I advised the customer that it appeared to be a loading issue, causing the off balance issue. The unit is working and operating as designed. Call complete. No leaks were present during service, and no parts were installed."

"Arrived on site for a washing machine that's intermittently, not completing cycles. Inspected unit and work area. The customer advised that the washing machine is intermittently tripping the breaker. She advised that it does not seem to have any rhyme or reason for when it actually happens. However, she can run a few loads in a row without the breaker tripping. I checked resistance across the drain pump and motor and found both within range from the control. The unit still had a load of what wet clothes in the drum, and I ran a drain and spin on it. I found the machine pulled no more than seven amps when revving up in speed and running the drain pump. I stopped the first drain and spin and ran a quick wash on the load in the basket. I was able to get through an entire cycle without tripping the breaker. I did advise the customer that based on what I was seeing, i found no issue with the washing machine itself and advised that the issue may be with a weak breaker or plug. I did advise the customer to keep an eye on it and to contact an electrician if the issue continues. No parts were installed, and no leaks were present during service. Call complete."

Arrived on site to inspect washer model WTW7000DW0 leaking. Upon further inspection I found that the inlet valve was cracked. I replaced the failed inlet valve and tested the machine. The machine is now operating as designed. No water leaks observed at the end of service. W11220230

Arrived on site to install previously diagnosed in order part for previous technician. I replaced console and tested the unit. The oven is now operating as designed. The customer paid the remaining balance of $628.41 $628.41 CC Auth# 3KYJHE

Arrived on site to inspect washer model WTW8127LW0 going out of balance. And banging. Upon further inspection I gained access to the underside of the unit and found that the rotor bolt had fallen out due to a gearcase failure. I replaced the gearcase and slider and recalibrated and tested the machine and it is now operating as designed. No water leaks observed during service. W10734521 W11449841; O-emld tckt

Arrived on site to install ordered parts on a microwave JMC2430LM00. Installed the console w11598166 and tested. Unit is operating as designed now.

Contacted Techline and spoke with Dylon. I explained issue and everything that was done. Tech is sure that there is a piece of glass wedged somewhere in one of the drain hoses. Tech recommended replacing both hoses. Ordering both hoses. Case# 22592621. Office to reschedule ; ordrng 1 8269144A (Drain hose)

"Arrived on site for not dispensing water. Tested water dispenser no water,removed filter tested good flow,installed new filter customer provided tested flushed system water now dispensing. Checked door seals and door operation good checked behind unit unit working as designed."

"Arrived on site to test unit WDT710PAHZ0 for not washing dishes. Upon arrival customer stated after previous repair, unit worked for a few days after but then began to experience the same symptoms. Entered service diagnostics and retrieved F7E1 (no heat detected during wash) error code. Cleared code and initiated diagnostic cycle; unit filled, wash motor engaged, and heating element energized properly. Disassembled inner door and inspected vent assembly, found foam gasket torn and separated allowing moisture intrusion into console area with signs of corrosion present. Determined intermittent control disruption likely due to steam exposure. Replaced vent (WPW10428211) and control (W11109156). Ran verification cycle confirming all components properly engaging. Advised customer to perform routine cleaning cycles and utilize rinse aid to improve drying performance. If condition reoccurs, recommend returning with manifold assembly. At the time of service unit is running as designed, no leaks detected, job complete."

"Arrived on site to test unit WMH31017HW11 for noise. Upon arrival customer stated unit is louder than usual. Utilized magic light tool and operated unit under load; noise present is consistent with normal magnetron operation and blower motor engagement. Verified proper heating performance by running multiple timed cycles with water load; temperature increased appropriately. No abnormal vibration, arcing, or mechanical noise detected and unable to duplicate customer concern. At the time of service unit is running as designed, no parts installed, job complete."

"Arrived on site to test unit JBSFS48NMX00 for not cooling. Upon arrival customer stated unit only cools down to 25? and when unit enters a defrost cycle, temps will rise to 50?. Measured internal temperature and verified FC at 25?. Removed evaporator cover and performed visual inspection; frost pattern weak with only upper three coils frosted and remaining coils bare, documented findings in SD. Compressor drawing 1.2 amps, within operating range but indicative of inefficient refrigerant circulation. Inspected system with UV light and found no visible dye or external leaks. Contacted service thread and per GC recommendation potential leak may be located on rear side of sealed system. Determined full sealed system repair required. Unit utilizes r600a refrigerant. Will require second technician to remove unit from enclosure. Requesting 4 hours labor for return visit. Ordering all sealed system components pertaining to repair. Collected service fee $162.36 CC Auth# K443MA. Office to reschedule.; ordrng 1 W11623101 (Heater pan) and 1 W11629714 (Evap coil) and 1 W11557671 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve)"

"Arrived on site to replace previously diagnosed part. Upon arrival replaced UI (W11414079) and tested unit, allcomponents are properly engaging and unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit MGD4500MW1 for noise and long dry times. Upon arrival customer stated unit takes multiple cycles to dry and is still making noise. Performed airflow test and confirmed restricted ventilation; inspected vent system and found flex duct obstructed with lint and exterior damper not opening fully. Cleared obstruction and verified proper airflow. Ran heat cycle, ignition and flame pattern normal. Unable to duplicate noise during testing. Advised customer to record if noise returns. Unit is running as designed, no gas leak detected, no parts installed, job complete."

Arrived on site for washer making loud noises. Inspected unit found cam had came off and got damaged. Replaced cam and tested unit is no longer making noises. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for ice maker not making ice. Upon arrival inspected unit found unit is producing ice verified ice i side icemaker and ice box. Tested temperature freezer -1 ice box 24 degrees. Called Pr for Assitance not being any issues with unit PR confirmed unit is functioning properly at this time. Found right side gasket ripped PR recommended replacing. Ordering gasket set return visit 2/26; ordrng 1 W10846057 (Gasket)

Arrived on site for oven not allowing chosen temperature. Upon arrival customer complaint is he can not set oven to 350 degrees fernheit. Inspected unit found unit set to Celsius set unit to fernheit and ore heated unit to 350 degrees. Unit cycled to 350 degrees with no issue customer witnessed. Unit is now functioning properly and as designed to job completed

Arrived on site for unit not cooling both sections. Upon arrival customer stated when they but unit into vacation mode when they came home ice had melted. Inspected unit tested temperature 2 in freezer and 46 inside fridge. Verified evap and damper are working properly. Compressor is running unit is cooling customer stated they powered cycled the unit after that stated working again. Unit is producing ice and cooling can not find any issues with unit at this time. Customer will monitor no leaks present at this time job completed

Arrived on site for for dryer not heating. Inspected unit tested continuity at element found ol. Quoted customer for new element $88.40 parts $189.99 in labor totaling $301.36 after taxes customer agreed to repair. Replaced element and tested. Unit is now functioning properly and as designed to job completed. Collected for services today $331.50 CC Auth# M94HK9

Arrived on site to repair previously diagnosed issue. Replaced front manifold and tested. Unit is now functioning properly and as designed to job completed

Arrived on site for microwave giving error code customer cannot confirm. Upon arrival inspected unit ran diagnostics found stored error f8 e5 exhaust air detector failure. Followed service matter trouble shooting and confirmed thermistor to not in range of service matters proper measurement reading. Service matter suggestion regarding hf etc thermistor. Ordering part office to reschedule ; ordrng 1 W10536989 (Thermistor)

"Arrived on site for dryer MED5500FW1 with poor drying performance. Customer notified me that they were getting water in the vent hose regularly. I checked the outdoor vent which does not seem to be blocked. I did find water damage to the ceiling of the laundry room above the dryer. Tested venting and found almost no air moving at all through the dryer. Made sure blower wheel was moving with borescope camera. Checked in attic where the ducting was, and there seem to be some water lines close by, and they make be leaking. Customer advised unit is working as designed, and they will need to have the source of leak identified and resolved. Collected service Fee, $162.36 CC Auth# N3KJNR."

Arrived on site to diagnose refrigerator WRS315SDHM12 that was dripping when dispensing water. Trimmed the separator retainer to change the angle of the fill tube. Fill tube was dispensing at such an angle that when you let off the paddle the stream would contact the divider. With the changed angle the drip has been resolved. No water leaks observed.

"Arrived on site for ice machine KUIX535HPS02 not producing any ice. Examined unit and powered on. Found power button blinking, indicating a bin thermistor error. Replaced bin thermistor with new WPW10511923 and ran unit. Verified unit started running and cooling. No water leaks observed."

"Arrived on site for unit going off balance . Upon arrival, found dampers on suspensions were faulty. Ran all other tests and found all other functions working at this time . Gearcase oil is present. Advised customer unit will still function even though a slight noise occurs during spin cycle. Customer agreed to repair suspensions. Quoted customer $112.15 parts, $214.99 labor and service fee plus tax totaling $354.13. Customer agreed. Replaced suspension. Tested unit and now unit is functioning as designed. No water leaks detected at this time. $354.13 CC Auth# 4J444H"

"Arrived on site to look at model MED6500MBK0 for customer complaint of unit not heating. Found issue with element, I replaced element, unit tested good. Part used 279838"

"Arrived on site to inspect washer WTW4855HW3 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637"

"Arrived on. Site for fridge not making g ice . Ran temp checks fresh @38, fz 1. All fans working . Water dispenser is working .Tried IM test and maker not responding . Getting voltage . Ordering ice maker . No water leaks detected at time of service. Call to set return ; ordrng 1 W11608631 (Ice maker)"

Arrived on site for dryer not starting. Found connection on ui not connected. Reconnected molex connection to UI . Ui is lighting up. Unit is heating properly . Job complete

Arrived onsite for unit not draining. I found the unit with no hookups. I ran the drain pump and heard it try to actuate but not pulling as designed. I replaced the W10919003 pump-water and tested drain. Unit now drains and operates as designed. No leaks but couldn't verify with no water hookups. Call complete.Apt 383

"Refrigerator moved to Unit 17. Arrived on site to diagnose WRT138FFDM01 refrigerator not cooling. Please advised the unit began losing cool, then stopped altogether. Plugged in unit and monitored. Found no frost developing, compressor cold to the touch and condenser also cold. Unit has a failure in the sealed system with no visible leak. Ordering SS parts. Office to schedule. Office to charge card on file for service and diagnostic. Repair covered under 5 year SS warranty. ; ordrng 1 W11578004 (Evaporator) and 1 WPW10143759 (Dryer) and 1 W11506635 (Access Valve) and 1 W11512423 (Condenser)"

Arrived on site for washer stuck in drain mode . Ran diagnostics got pressure sensor error code . Replaced control. Ran diagnostics and calibration tests. All checked normal. Nomwater leaks detected at time of service. Job complete

Arrived on site for seal under cook top failing . Removed old seal and replaced with new tape seal. Contractor on site passed new seal. No gas leaks detected at time of service . Job complete

Arrived on site for hard to open dryer door . C- notes . Found door had more resistance when opening then normal. Also hard to close shut . Replaced catch and strike . Door is easier to open and close . No other issues found . Customer no avaliable to sign ticket . Job complete

"Arrived on site for oven not heating. Removed oven panel. Found voltage to igniter but it does not light. Unit has a bad igniter. Gave quote of 107.35 parts, 152.49 labor, total of 249.84 plus tax. On approval I replaced oven bake igniter. Tested and verified operation. Call complete. 672.27 Auth code: MJ4C9V..476795 & 476796"

"Arrived on site for freezer always being between 15-20. Customer noticed ice cream was soft. Removed evaporator cover and only found partial frost pattern, showing indications of restriction. Recovered refrigerant. Replaced blocked filter drier. Pressure tested. Verified operation. Call complete."

Arrived on site to install ordered parts on a washer WTW4307SW0. Installed the inner hose w10899966 and drain hose w11764699. Filled and drained several times without any issues. No leaks detected while on site.

Arrived on site to look at model KOEC530PSS01 for customer complaint of clicking noise coming from unit. Found unit would click when MW door was open. Will need two techs to remove unit. ; ordrng 1 Cnote (2 techs)

"Arrived on site to inspect washer model WTW4855HW3 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637"

Arrived onsite for unit going back and forth between rinse and spin. Entered diagnostics and no errors stored. I ran a diagnostics test and unit completed with no issues. Inspected underneath the unit and found no signs of gearcase oil or wear on any parts. Customer stated it also seems like there isn't enough water due to the clothes being pretty dry after spin out. I confirmed the valve is operating as designed and advised the customer that it is good for them to be dry as it indicates the spin is working as designed. Found no issue with unit and it operated as designed with no leaks. Call complete. No parts.

Arrived onsite for unit clumping ice. I found the ice to clump in the left corner of the icebox. Ran the icemaker under water in the sink and found a slight drip occurring in the back left corner. Replaced the W11692158 ICEMAKER and unit operates as designed with no leaks sighted. Call complete.

"Arrived on site for washer running the drain all the time. Verified wiring is good, pressure hose is clear. Verified model and serial. Replaced main control. Call complete."

"Arrived on site to inspect washer model WTW4850HW3 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637"

"Arrived on site to inspect washer model WTW4850HW3 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637"

"Arrived on site to inspect washer model WTW4850HW3 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637"

"Arrived on site for dishwasher making draining noise. Found the tub was full of water. Found start button does not work. Ran drain and it drained. Entered diagnostics and found F2e1, f5e1. Ran diagnostics and found button not working. Panel is warped. Ordering new panel and control. ; ordrng 1 W11613564 (Panel)"

"Arrived on site to inspect washer model WTW4855HW3 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637"

"Arrived onsite for refrigerator WRX986SIHZ03 having intermittent issues with lighting, dispensing and cooling. Power cycle seems to correct issues. Replaced UI W11634312, control W10843055 and power control W10830278. Customer will monitor. Job complete"

"Arrived onsite for washer WTW500CMW0 not starting a cycle, only humming . Inspected and motor/drum not energizing. Found motor harness detached. Secured harness and tested. Unit is now functioning properly. Job complete"

Arrived onsite for microwave WMH31017HB08 not powering on and blowing fuse. Found switches failed. Replaced upper W11551558 and lower W11551761 interlocks and filter board W10422269. Tested and unit is now functioning properly. Job complete

"Arrived on site to test unit WOS51EC7HS02 for locked controls. Upon arrival customer stated controls locked message appeared after attempting a reset and now unit will not unlock. Attempted control unlock procedure and cycled power, UI remained non-responsive and would not exit control lock. Determined console failure. Quoted customer for part $605.20 and labor $209.99, customer approved. Replaced console and restored power; verified full UI functionality and proper operation of all cycles. Assisted customer with WiFi reconnection and confirmed successful pairing. Unit is now running as designed. Collected $882.44 CC Auth# 9P9TPA, job complete."

"Arrived on site to test unit KODE500ESS21 for error code. Upon arrival customer stated unit began to flash F8E0 error code intermittently and now error appears anytime unit is engaged. Entered diagnostics and retrieved F8E0 (low fan speed under speed) fault. Cleared code and tested upper blower, verified proper low and high RPM operation. Tested lower blower, no low or high speed response confirming failed lower cooling fan motor. Quoted part $196.00 and labor $289.99, customer approved repair. Attempted installation but discovered blower wheel damaged out of box and not serviceable. Housing is twisted and wheel does not spin centered. Collected service fee $162.36 CC Auth# 33UHN4. Reordering blower motor assembly, no parts installed, rescheduled for 02/25.; ordrng 1 W11598119 (Blower motor)"

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

Tech was assigned as a helper;

Arrived on site for dryer WED4720RW0 with issue of not powering on. Upon arrival test unit and confirmed. Test polarity at control and there is no voltage from L1. Test polarity at wall outlet and found if wiggling lead enough I get voltage. I bent L1 prong on cord and reconnected to outlet. I now get 120 at terminal block from L1. Unit now powers on and operates. I recommended replacement of outlet and cord. Job complete

"Electric dryer MODEL NUMBER WED7120HW2. Verified unit powered on but drum would not turn. Removed front panel and front bulkhead. Tested thermal fuse and found it open. Removed and replaced thermal fuse W10909685, then reattached front panel and front bulkhead. Powered up dryer; it ran with drum turning and heating properly. No motor or blower needed. Dryer functioning normally."

"Arrived on site for dryer.Taking too long to heat and making a loud noise. On arrival, confirmed failure and upon further inspection.I found the roller kits in the back stuck and the idler pulley, not rotating round. I also found the element coil head grounded and broke. I am ordering WP3387747 element, 4392067 repair kit. I rescheduled customer for 02.23.26; ordrng 1 WP3387747 (Element)"

"NTW4516FW4: Verified pressure switch fault and continuous drain pump operation. Removed and replaced control board w11603811. Recalibrated unit and ran auto test; filled, agitated, drained, and spun as intended. Washer working properly. NO WATER LEAKS OBSERVED DURING SERVICE."

"Jenn-Air electric range JGRP548HL05. Verified that the start button for both ovens and oven light button for the right oven stay illuminated. The right-side oven light button turns off the cavity lights. The left-side oven light button does not illuminate, and the cavity lights do not come on. Consulted with Gary, who advised ordering the user interface control x2; ordrng 2 W11492275 (User interface)s"

"Arrived to 4208 for top damage. Upon arrival, along with LM assistance, replaced WPW10208373 top. Before and after photos taken."

"MVW6200KW2. Verified squealing noise coming from washing machine. During spin cycle, tested tub and suspension was nice and solid with no bounce. Removed and replaced drive belt Wpw1000684. Ran auto test; unit filled, agitated, drained, and spun with no squealing noise during spin. Mechanically, the washing machine is sound. Only other issue is peeling around dispenser. lid has been ordered and will install when it comes in. No leaks detected at time of service.; O-emld tckt"

"Arrived on site to look at model JDB8700AWS3 for customer complaint of unit leaking. Found customer has water softener, prewashed the dishes, and using cascade complete plus pods. Found excessive suds causing the leak. Instructed customer to use less soap or a different kid of soap if they are going to continue prewashijg dises"

"Arrived on site from microwave needing w11244490 interlock kit. On arrival installed parts and tested unit and found it working as designed call, complete"

"Arrived on site for refrigerator not cooling. On arrival i inspected couls underu it and found them dirty, all 3 fans were running and compressor was working. Found dampener functional. I found an evaporator leak in the rc coil and needs a sealed system repair as well. W11492867 rc evap coil, wpw10608485 fc evap coil, wpw10143759 uv dryer, W11506635 access valve, W10832994 compressor.; ordrng 1 W11492867 (Rc evap coil) and 1 wpw10608485 (Fc evap coil) and 1 wpw10143759 (Uv dryer) and 1 W11506635 (Access valve) and 1 W10832994 (Compressor)"

"Electric cooktop model WCE55US0HS01: Verified hot surface indicator light stayed on with all switches off. Inspected surface elements and found dual element thermal limiter stuck closed, causing the light issue. Ordering replacement dual element. ; ordrng 1 W11171119 (Element) and 1 WP8273993 (Element) and 1 WPW10275049 (Elemnt)"

"Arrived on site for dryer MEDB855DC4 with issue of making a squealing noise. Upon arrival, test unit and at the beginning of startup. I disassembled unit to inspect all moving parts. Found belt idler pulley seized and 2 of the support wheels not spinning freely. Need to use repair kit to repair noise issue. Quoted $53.63 for parts and $214.99 for labor totaling $268.62 before tax. Customer approved. I used all parts of repair kit. Test unit and is operating as designed. Job complete . $305.32 c.c autho# 4C9UJ4"

"Arrived on site to install previously ordered parts. Replaced blower W11442100 and have same issue. I proceeded to install initial parts that were diagnosed . I replaced transformer W11545872 resistor W11259892, and magnetron thermistor W11679669. Test unit and is operating as designed. Job complete"

"Arrived on site for dishwasher WDF331PAHS1 with issue of leaking and not draining. Upon arrival, inspected unit. There is standing water at entire base of unit, just below float switch. I ran diagnostics and there are no saved error codes. I ran a drain cycle and drain pump powers on but does not drain. Found customer has recently replaced disposal and knock out plug is still present. I removed plug and ran drain cycle. Am only getting half the amount of water draining into disposal and there is still too much water in tub at the end of drain cycle. I removed drain hoses and are clear and free of debris and am able to blow through. I replaced drain pump W10876537 and having same issue. Need to call tech line but is after hours. Will reschedule to call Techline ; schdld next appmnt for 2/19 THU !"