Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Luis M.

Luis M.

REFRIGERATOR KENMORE 106.7216211 Arrived on site for cooling issue. Removed cover found oil on evaporator weld joints diagnosed leak in system.

Near Cat Mountain Dr, Austin, TX 78731
David  Z.

David Z.

WASHER MAYTAG MVWB765FC1 "F8E1. Arrived on site to diagnose washer still throwing LF error and F8E1 for long fill. Ran diagnostic and confirmed error. Tested cold valve and valve was filling fine. Tested hot water valve, and had no water coming in. Checked customers floodstop system and it said valve was open. Cycled valves closed then open and retested and found hot water pouring into unit now. Hot water shut off for floodstop system was tripped. Once I reset it hot water worked as normal.

Near Rue De St Tropez, Austin, TX 78746
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG540H0ES1 "Arrived on site for range front left burner not igniting. Inspected unit and work area. Tested range operation, all burners ignited except the front left burner. Inspected burner and found imperfection in groove for gas ignite, will need to replace front left burner and burner caps. ; ordrng 1 WPW10183374 (BURNERS CAP) and 1 WPW10515455 (BURNER)"

Near Longview Ln, Georgetown, TX 78633
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB865GW0 Arrived on site for washer that would not power on. Inspected unit and work area. Tested voltage at the main control and found 124 V going to the control. Tested voltage going to the user interface and found no voltage being sent to the user intermittently. Replaced control and tested unit. Unit operated as designed. Call complete.

Near County Rd 354, Gatesville, TX 76528
Richard P.

Richard P.

WASHER MAYTAG MVWB835DC Arrived onsite for the washer leaking. Ran diagnostics and found that during the drain cycle the drain in the house is clogged causing the water to drain out on to the floor. Advised customer to call a plumber to check out the drain. Complete

Near Hot Spring Valley, Buda, TX 78610
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived onsite for customer complaint of inner door damage, I took pictures of damage, and ordered inner door. ; ordrng 1 W11035418 (door-inner)"

Near Sydney Carol Ln, Austin, TX 78734
Scott  M.

Scott M.

OVEN WHIRLPOOL WFE505W0HB1 "Arrived on site for f2 error . Found control not responding ,also facia of control is visablly warped . Replaced control . Preheated oven ,all checked normal. Job complete . Did advise customer to contact rent a center to get terminal block cover . Job complete ."

Near Hawthorne St, Bastrop, TX 78602
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW2 Arrived on sit for washer not finishing cycle . Found unit out on porch and only cold water hooked up . Ran diagnostics only error code was long fill ( found water temp switch on warm ) . Also floor on porch is unusable allowing washer to be unusable . Recommended customer fix floor issue as well as leaving water temp to cold tap . No water leaks detected at time of service . Job complete .

Near TX-304, Smithville, TX 78957
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site and found shorted thermostat. Completed repair. Advised customer.

Near Windy Vane Dr, Pflugerville, TX 78660
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE104ESS0 Arrived on site to diagnose a dishwasher that was leaving dishes wet and not drying them. Performed diagnostics and found error for F9E1 diverter error. Attempted to run through diagnostic cycle and found that cycle was stopping and erroring out with F9E1. Will need to replace sump and motor to resolve diverter error to continue troubleshooting. Ordering WPW10605057 sump assembly. Also ordering 2 WPW10195417 wheel tracks for bottom rack. Bottom rack wheels are all separated and need to be replaced. Also ordering AUTHO Will also bring back heating element and control.; ordrng 1 AUTHO (AUTHO) and 2 WPW10195417 (lower roller asm)s and 1 WPW10605057 (pump and motor assy)

Near River Wood Ct, Austin, TX 78731
Richard P.

Richard P.

DISHWASHER KITCHENAID KDTE204DSS0 Arrived onsite for the dishwasher not draining properly. Ran diagnostics and found that there was broken glass binding the drain pump causing the no drain issue. Vacuumed water out and removed drain pump and removed broken glass and dishwasher tested good and draining properly. No leaks detected.

Near Kinney Oaks Ct, Austin, TX 78704
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KRFC604FSS02 Arrived onsite for freezer frosting over. Upon inspection we found the freezer door will not close all the way and the right side rail is damaged. Ordering parts. ; ordrng 1 W10795846 (bracket)

Near Fieldcrest, New Braunfels, TX 78130
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived onsite for the refrigerator UI panel not working properly. Installed new panel that was ordered and tested good. Complete

Near Leland St, Austin, TX 78704
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on site to install previously diagnosed parts. Tested unit and fill test and unit came up with a 01 code for motor trying to make it to the home position. Motor would not move. Tested unit in a harvest cycle. Unit harvested but stayed upside down and would not fill with water. Tested voltage going to motor and found 13.2 V DC going to the motor. Replaced the ice maker and tested unit in fill test. Unit got past the motor moving to home position but would not activate the water fill. I checked continuity at switch and found continuity. Called Techline and spoke to Joel SR # 7727022097. He had me check the ice box thermistor and found it open. Found 13 ohms going to the thermistor from the ice maker connector. He advised that there was a split in the harness line inside the freezer door and to replace door assembly. Ordering door and advise customer I told them the office would contact him for further service. ; ordrng 1 LW11038922 (dor-fip (F

Near 4 Brothers Rd, West, TX 76691
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I found that the customer is not using rinse aid. Also, the customer has a water softener in the home. I placed the unit in diagnostics showing no error codes and tested. Using my multimeter, I checked the amp draw on the components and found that all components are functioning properly. The element is showing 7-9amps during the wash cycle of testing and at the end of testing. I advised the customer that the unit is fine and made recommendations for detergent and rinse aid use, as well as, use and care for the unit. No water leaks observed during service, job completed."

Near Black Gold Bend, Cedar Park, TX 78613
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range RF burner not igniting. Tested and inspected unit and found failed burner head. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Sunburst Pkwy, Round Rock, TX 78681
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for a dishwasher that the bottom part came off. I found the toe kick had come off because the retainers were not locked. I reinstalled the toe kick. Call complete.

Near Lavon Bend, Austin, TX 78717
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL GSF26C4EXY03 Arrived on job for complaints of random shut off of cooling. Checked compressor relay and found scoring on relay.

Near Appellation, New Braunfels, TX 78132
Al R.

Al R.

DRYER WHIRLPOOL WED4815EW "Arrived to inspect dryer not drying properly.Discovered the customer had approximately 2 loads in dryer.I found the heating element was working properly.Did a vent test and unit did not test properly with the vent on, but tested fine with it off.Customer will need to have ventilation system cleaned.Job complete"

Near Fremont Dr, Killeen, TX 76549
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC75EC0HS01 "Arrived on on site for microwave resetting when door is opened. Went into diagnostics mode and found error F6E0. Reset circuit breaker. Performed diagnostics mode and tested components activation. Reset unit to factory default setting. Opened and closed microwave door serval times while heating a cup of water and was not able to recreate failure. Tested all other operations on the unit, all operations tested good. Spoke with customer on failure."

Near River Vista Rd, Andice, TX 78628
Lou S.

Lou S.

REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect refrigerator temps & ice maker. Upon further inspection, I tested temps in the FC=22 & RC=42 on setting of 33 degrees. I removed the FC Evap cover and fund a large block of ice in the top left and right side corners of the evaporator. Removed the back cover and checked the compressor & fan and the compressor was room temp and the fan was operating. Using my black light, I found what appeared to be refrigerant debris on the bottom pan and on one of the welds. I advised the customer that a sealed system would need to happen to repair the unit. I am ordering the compressor, both evaporators, drier, access valve, CNOTE-2HR JOB, CNOTE-AUTHORIZATION. Office to schedule return service. Using my steamer, I removed the ice from the evaporator before reassembling. No water leaks observed during service.; ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (AUTHORIZATION) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10832994 (compressor) and 1 W11116

Near Spotted Eagle Dr, Leander, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onnsite and found fill spout not engaged in icemaker fill cup. Reinserted. All checks good. Unit is now operating as designed.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for water dripping from the bottom of the unit. Looked at the bottom of the freezer side of unit. And that drain fitting at the bottom of the drain was stopped up full of frozen water. Ordered part. Rescheduled with customer.; ordrng 1 WP2304888 (fitting)

Near Pond View Pass, Buda, TX 78610
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC54EC0HS02 "Arrived on site for oven display frozen and not responding. Reset circuit breaker and found unit responsive. Performed diagnostics mode and checked fault codes. Found fault F6-E0. Followed tech sheet for error code. Found unit operating. Tested all components, all tested good."

Near Rockport St, Georgetown, TX 78633
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FW3 Arrived on site to install previously diagnosed part. Replaced pressure hose and tested unit in service diagnostic mode. Unit passed all tests and operated as designed. Call complete.

Near S Norma Dr, Waco, TX 76705
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW4 "Arrived on site and inspected washer and found F6E2 Error codes. Replaced control board and control panel and all function has returned to washer. No water leaks from connections at time of service, job complete"

Near Flite Acres Rd, Wimberley, TX 78676
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Arrived on site for loud noise. Diagnosed damper control making loud grinding noise,replaced damper control powered unit on noise no longer present"

Near Maidenstone Dr, Austin, TX 78759
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and tested the ice maker and it harvested as designed. I tested the fill tube ad no water came in. I checked the fill tube line at the bottom left hinge area and water came from the line that goes to the valve. I blew into the line going to the ice maker and it is frozen up. Using my steamer I was able to get the line freed up and retested the fill tube and the ice tray filled with water. I advised the customer of my findings and advised that in order to keep it from freezing up, the temp in the FC would need to be turned down. Due to this issue reoccurring, I am ordering an FC door and office to schedule return service. No water leaks observed during service.; ordrng 1 LW11026425 (DOR-FIP SS)"

Near Gabrielle Anne Dr, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Arrived on site and inspected refrigerator and found fresh food evaporator is frosted over, took one picture. Spoke with and sent picture to CS, A new fresh food evaporator motor/thermistor will be needed to correct the issue. Refrigerator will need to be completely defrosted 448 hours.; O-emld tckt"

Near Sawtooth Dr, San Marcos, TX 78666
Jacob S.

Jacob S.

DRYER MAYTAG MEDX655DW1 Arrived onsite to replace wire harness and handle. Replaced both parts. Tested unit. Unit test good. No issues at this time. Job complete

Near Fontenay Dr, Austin, TX 78744
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for FC Evap fan making noise again. Found ice had built up on the fan in the same spots again. Called and talked to Joel at tech line. Unable to get an SR to tech line systems being down. Joel informed me that engineering had found that this condition can be caused if the foam pad / tape used to block the air gap on the right side of the Evap by the vent is incorrectly placed. Checked unit and found the tape was indeed 1/2 inch too low allowing an air gap to exist. Repositioned tape block airflow as properly designed. On removing the shelves found the left track had a crack in the plastic. Replaced left track as well. Reassembled unit and retested. Fan is now quiet and defrosted, and customer will follow up In the event there is another issue. Call complete."

Near Prospector Pass, Georgetown, TX 78633
James C.

James C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and tested operation. Found no leaks during diagnostics but unit has a lot of suds. Found rinse aid turned to max. Customer has water softener which caused the over sudsing of the rinse aid. Turned rinse aid to minimum setting and recommended using the minimum amount of soap. Heater tests good and the door is opening and closing properly at time of service. Job complete

Near Calera St, , TX 78628
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived onnsite and found all functions running but no cool? Pulled .7 amps while with maintenance supervisor. Advised symptoms of sealed system leak present.

Near Town Center Dr, Pflugerville, TX 78660
Al R.

Al R.

WASHER WHIRLPOOL MVWB765FW0 Arrived to inspect washer with no power.Check outlet and outlet plug was good.Confirmed the complaint Job complete No parts installed

Near Spring Creek Rd, Florence, TX 76527
David  Z.

David Z.

DRYER LG DLEX3370W "Arrived on site to diagnose a dryer that was not producing heat. Tested unit and found that the unit was heating fine, but felt like it had obstructed airflow and needs a vent cleaning. After letting the unit run under a couple different cycle types, you could feel hot stagnant air. Advised owner to have vents cleaned and follow up if issue persists. Owner had mentioned that sometimes the unit would error 10 mins in a cycle, likely for overheat. This is usually due to congested vents. Advised to follow up if need be, otherwise vent cleaning should resolve issue. Call complete."

Near Trailridge Dr, Austin, TX 78731
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to install missing parts from adjustor kit. Installed back plates and retested. All is now working as designed. Call complete.

Near Kocurek St, Austin, TX 78723
Wesley P.

Wesley P.

WASHER WHIRLPOOL WDT710PAHZ0 Arrived onnsite and found unit operating with drain failure. Cleared drain and replaced pump. All checks good. Unit is now draining.

Near Alturas Ave, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site and installed new door and ui. Instructed customer that the ice maker may take upmtom24 hours to begin ice production. Job complete

Near Eagle Ridge, Burnet, TX 78611
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for refrigerator not cooling. Inspected unit and work area. Found top shelf bracket broken. Found a all components not running and LED light flickering. Performed diagnostics and jumped thermostat stat and found compressor activated. Removed failed thermostat and installed new. Found unit operating. Found LED light assembly will need replaced.. Please allow 24 hours to reach proper temperatures and 48 hours to make ice.; ordrng 1 WPW10515057 (LED ASSEMBLY ) and 1 WPW10515058 (LIGHT ASSEMBLY )

Near Crested Butte Way, Georgetown, TX 78626
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW8000DW0 "Arrived onnsite and found unit with control issue causing the valve to open and shut during regular filling, ; ordrng 1 W10812421 (elec.control board)"

Near Blackthorn Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for second visit for same issue and set refrigerator into a diagnostic cycle and found the noise customer is hearing is the compressor running, changed it to different speeds and the tone and volume change to correspond. The noise is normal and reported to tech line again, no water leaks from connections at time of service, job complete 7726920646"

Near Flite Acres Rd, Wimberley, TX 78676
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site for microwave hard to close and slightly not lined up with cabinets (About an 1/8 of an inch in some spots) called tech line and spoke with David (SR# 7727023659) And made aware of stated issues. Was instructed that door closing operations are normal and that if customer is unhappy with install they will need to contact installer to resolve any issues. Instructed customer on this and on use and care and practice for best performance. No repairs are needed at this time.

Near Haynes Dr, Round Rock, TX 78665
Jacob S.

Jacob S.

REFRIGERATOR JENN-AIR JFC2290RTB02 Arrived onsite for unit not level. Looked at unit. Re leveled unit. Upon further inspection. Found that the wooden decorative panels were not aligned correctly. No issues at this time. Job complete

Near S 2nd St, Austin, TX 78704
Jonathan  S.

Jonathan S.

MICROWAVE THERMADOR MBES/01 "Arrived on site for previously order part install. Removed unit and gained access to lamp assembly. Remed failed lamp and installed new. Installed unit. Tested light operation and door . Tested heating operations. Found minor chip in front of cavity. Added touchup paint to chip. Tested operation, all tested good."

Near Prosperity Hills Dr, Georgetown, TX 78628
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site for refrigerator that was having issues lighting in the freezer section. Inspected unit in work area. Open door and found evaporator fan still running. Opened and closed the door several times with no stopping of the evaporator fan. Replaced freezer compartment switch and tested unit. Light still would not come on. Removed freezer compartment module and swapped it with a refrigerator compartment module. The module swapped into the freezer began to light but the module from the refrigerator went out. ; ordrng 1 W11205083 (module)

Near Old Crawford Rd, Crawford, TX 76638
Clif L.

Clif L.

REFRIGERATOR GE CYE22TSHDSS Arrived on site to diagnose a refrigerator that is not cooling properly in the fresh food compartment. Tested unit and found recently replaced evaporator fan motor was put in upside down reversing airflow direction. Reset fan motor to proper position and tested unit. Found all is functioning properly at this time.

Near Bachman Dr, Austin, TX 78754
Brandon C.

Brandon C.

DRYER LG DLE9577SM "Arrived on site for site for customer complaint of unit not heating, found L2 was not getting 120v AC instructed customer to call electrician.

Near Lariat Trail, Austin, TX 78734
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect dishwasher not draining. Confirmed the complaint and noticed excessive debris in the unit. I ran a cycle and also discovered the drain hose had debris inside, which was preventing the water from draining. I used my 3 foot snake extension to clear the clogged drain hose and unit began working as designed. Customer told to clean filter after every use, rinse dishes thoroughly and to use affresh tablets to clean the dishwasher. All parts of unit functioning properly. All water lines were dry at the end of service. Job complete"

Near Druse Ln, Jarrell, TX 76537
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 called techline but systems down so no sr# Was advised that replacing the door to fridge is a good idea, but in event of repeat symptoms refer customer to service pointer on ice clumping. Office to reschedule. ; ordrng 1 LW11026428 (FREEZER DOOR)"

Near Elk Horn Dr, Pflugerville, TX 78660
Brandon C.

Brandon C.

DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site for customer complaint of unit not draining, found bad connection at drain pump, I reconnected the wire harness to drain pump, unit tested good.

Near Jennifer Ln, Driftwood, TX 78619
Scott  M.

Scott M.

DRYER MAYTAG MEDC215EW1 "Arrived on site for dead dryer . Found thermal fuse blown . Element ,thermostats checked good . Replaced fuse . Tested unit all checked normal . Air flow checked good as well. No lint build up at time of service . Job complete."

Near Riparian Rd, Manor, TX 78653
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT318FZDM00 "Arrived onsite for refrigerator not cooling. Found the compressor running and fans, but no frost pattern or heat on high side.

Near Mountain Breeze, Canyon Lake, TX 78133
Brandon C.

Brandon C.

RANGE WHIRLPOOL KCGC506JSS00 "Arrived on site for customer complaint of unit not lighting, found faulty regulator, I replaced regulator, unit tested good."

Near Sweet Grass Ln, Lakeway, TX 78738
Jacob S.

Jacob S.

MICROWAVE ELECTROLUX EI30BM55HSA Arrived onsite for unit not heating. Tested unit. Found that control board was bad.

Near Parkside Ln, Austin, TX 78745
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFG320M0BS3 Arrived onsite to replace handle and screw to unit. Replaced both parts. Tested unit. Unit test good. No I at this time. Job complete

Near Kearsarge Dr, Austin, TX 78745
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507HPS00 "arrived on site to diagnose a refrigerator that is leaking from the dispenser. Tested unit and found icemaker overfilling causing leak. Contacted tech line and spoke with Dustin. He advised to install pressure regulator, new icemaker, and water valve. Also advised to replace incoming water line with quarter inch line as it is needed for regulator..; ordrng 1 CLONLY (CL ONLY) and 1 W10267701RP (tube-water) and 1 W10786592 (REGULATOR) and 1 W11294907 (ICEMAKER) and 1 WPW10341329 (water valve assy)"

Near Toscana Trace, Round Rock, TX 78665
Clif L.

Clif L.

WASHER WHIRLPOOL WFW85HEFC1 Arrived on site to diagnose a washing machine that is not draining properly. Found drain pump clogged with debris. Cleared drain pump and found all is functioning properly at this time. No leaks were found after services were performed.

Near Halbert Dr, Austin, TX 78750
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced housing and tested unit. Unit still weeded water. Removed lines and found water tubes slightly worn. Tried to create better fitting but was unable to do so. Ordering new inlet and outlet water tubes, as well as a water valve just in case and will have office contact for return.; ordrng 1 WPW10179146 (valve-inlt) and 1 W11162036 (tube-water) and 1 W11162040 (tube-water)"

Near Hawthorne Dr, Waco, TX 76710
David  Z.

David Z.

DRYER KENMORE 11061252011 "Arrived on site to diagnose a dryer that was producing no heat . Ran diagnostic voltage checks and found 240 at the terminal block, but L1 appeared to be dropping off. Plugged unit back in and tightened connections and unit is now heating again. Somewhere in the L1 circuit there appeared to be a loose connection. Advised customer that if the issue persists that we can go to wiring harness next.

Near Patterson Rd, Austin, TX 78733
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator that was not dispensing water or ice. Inspected unit in work area. Tested unit for dispensing water in and heard the water valve buzzing but no water dispensing. I checked the ousting tube for water and found no water at the inlet line. Replaced the inlet water balance and tested unit. Unit began to dribble but barely any water coming out. I removed the filter and tested. Same results. Replaced the filter housing and tested unit. Unit worked as designed. Customer has low water pressure at the wall. Advised her to get it fixed to avoid further problems. Call complete.

Near Windmill Hill St, Waco, TX 76710
Lou S.

Lou S.

DISHWASHER WHIRLPOOL KDTE234GPS0 "arrived on site to install previously diagnosed and ordered parts. Due to the tub legs being badly bent and the unit door not able to close properly, I removed and replace the tub and transfers all other parts, except the sump/motor assembly, to the new tub. I installed a new sump/motor assembly. Placed the unit back in its space and after reconnecting the water line and power, I tested the unit. Unit operated as designed with no water leaks. The toeplate does not fit correctly as the baseboards need to be cut back as it sits behind the unit right leg. I notified the builder regarding this issue. Toeplate is not secured on the right side and he retainer is sitting behind the toeplate. No leaks observed during service, job completed."

Near Gilded Crest Dr, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived to install previously ordered parts.Removed and replaced the left door, ice maker and pad.Reassembled and discovered the control and top 2 door hinge plastic covers were all damaged.Office to get authorization from AIG for replacement parts.Ordering both hinges and door control.I also adjusted the freezer door due to frost buildup inside the freezer.Office to reschedule with customer for return service call.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W11204565 (HINGE COVER RIGHT FF DOOR) and 1 W11314429 (PANEL UI) and 1 W11371720 (HINGE COVER LEFT DOOR)"

Near Hidden Springs Dr, Salado, TX 76571
James C.

James C.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site and found right terminal loose and not staying connected. Removed unit and corrected terminal. Reinstalled broiler and verified secure connection. Unit tests good. Job complete

Near Umbrella Sky, Liberty Hill, TX 78642
Richard P.

Richard P.

DISHWASHER MAYTAG MDB8959SBS2 Arrived onsite for the dishwasher console not working. Upon inspection found that console is not working. . Installed new console and dishwasher tested fine. Complete.

Near Clarence Ct, Buda, TX 78610
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG97US6DS00 "arrived on site to install previously diagnosed and ordered parts. Due to the left rear orifice holder having a stripped screw in it and the screws on the cooktop are incorrect, I removed and replaced the back left orifice holder and all 10 screws and tested the unit. Using my liquid gas leak detector, I checked the as line connection to all of the orifice holders and all were good. Unit is operating as designed. Once I reassembled the unit, I retested and again it’s operating as designed. No gas leaks detected during service, job completed."

Near Bison Bend, Cedar Park, TX 78613
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator not making ice and dripping water. Cycled ice maker and ice maker did not cycle. Tested ice maker water fill and ice maker filled with water. Checked for ice maker error codes and found E2. Also found ice fan weak. And ice maker will need sealer gum to prevent air leaks. Instructed customer to keep an eye on unit to prevent water damage risk. Office to schedule return trip.; ordrng 1 212643 (sealer-gum) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10846539 (FAN) and 1 W11294907 (icemaker)

Near Balsam Way, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site for door seal issues. Found damaged door seal replaced fresh food door seal checked door seal good

Near Manassas Dr, Austin, TX 78745
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for the refrigerator not cooling properly in freezer compartment. Refrigerator was defrosted. Ran diagnostics and found that the defrost thermistor was open. Replaced evaporator motor assembly and UI and main control. Set defrost to basic to run every 8 hours. Refrigerator tested good. Complete

Near Tobin Dr, Buda, TX 78610
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT318FZDB05 "Arrived on site for for water leaking down in fresh food . Due to past issue with ice maker issue , past ice build up was never removed from freezer floor or evap was removed . So when in defrost unit had too much ice to properly drain . Removed ice . Previous repair was successful . No new water build up . No other water leaks detected at time of service . Job complete ."

Near Joe Cole Ln, Smithville, TX 78957
Richard P.

Richard P.

DRYER WHIRLPOOL WHD560CHW0 Arrived onsite for the dryer making a noise. Upon inspection found that this is a ventless dryer. Found the copper tubing laying up against the side panel which I believe is the cause of the noise. Took dryer apart and adjusted the copper tubing and ran dryer and noise is gone. Dryer tested good. Complete

Near Treble Ln, Austin, TX 78704
Paul R.

Paul R.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for a dryer to replace the previous diagnosed parts because of a crushed panel and F1E1 error. I called the office and spoke with MS about cosmetic coverage and was told to proceed with the repair. I replaced the crushed base and left side panel. I tested the dryer and the unit worked as designed. The F1E1 never appeared and someone had already erased the error. Call complete.

Near Domain Dr, Austin, TX 78758
Paul R.

Paul R.

DRYER WHIRLPOOL WED560LHW1 Arrived onsite for a dryer to replace previous diagnosed parts because it’s noisy. I called the office and spoke with MS about cosmetic coverage and was told to proceed with the repair. I replaced the base and side panel because they were crushed. I tested the unit and it is working as designed. Call complete.

Near Domain Dr, Austin, TX 78758
Scott  M.

Scott M.

WASHER GE GTW335ASN1WW Arrived on site for washer not starting . Found lid lock had failed . Replaced lock . Unit tested normal in diagnostics . No water leaks detected at time of service . Job complete.

Near Krchnak Rd, Smithville, TX 78957
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site for cooling complaint. Removed evaporator cover found traces of ui dye on evaporator diagnosed leak at fresh food evaporator. Replaced evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Marywood Cir, Austin, TX 78723
Robert J.

Robert J.

WASHER WHIRLPOOL WFW92HEFW0 Arrived onsite for washer making a squeaking noise. Ran diagnostics and found that shock absorbers are causing the noise. Ordering parts. ; ordrng 4 W11415987 (SHOCK ABSORBER)s

Near Passare, New Braunfels, TX 78132
Richard P.

Richard P.

DRYER WHIRLPOOL WED75HEFW1 Arrived onsite for the dryer vent came off. Upon inspection found that dryer vent hose was torn. Pulled stacked unit out and repaired vent hose and reconnected. Dryer tested good . Complete

Near Peacock Ln, Austin, TX 78704
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706EBS01 "arrived on site to inspect refrigerator lights not working and water dispenser issues. Upon further inspection, I found the unit lights not on and when dispensing water, after stopping the dispense, the water continued to come out. I checked the pantry control and found it good and no water in the reservoir of the pantry door. I cycled the power to the unit and the unit began to operate as designed. Due to the issues mentioned, I removed and replaced the HV control an user interface and retested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Black Kettle Dr, Leander, TX 78641
David  Z.

David Z.

MICROWAVE KITCHENAID KBMS1454SSS0 "Arrived on site to install new fuse and test unit. Installed fuse and tested, and unit is now operating quietly. All is now working as designed.. Call complete."

Near Rusty Ridge Dr, Austin, TX 78731
Kevin B.

Kevin B.

WASHER MAYTAG MVWC465HW2 "Arrived on site and inspected washer and did not find any saved Error codes. Ran all functions in manual diagnostic and everything checks good. Discussed how washer measures incoming water and how much it will fill during a normal load. Discussed correct loading procedure, washer is operating as intended. No water leaks from connections at time of service, job complete"

Near Carril Vaquero Rd, Wimberley, TX 78676
Richard P.

Richard P.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for the washer legs bent. Upon inspection found that the frame that the legs go into are bent outwards and out of alignment. Tried to repair but was unsuccessful. The inner frame that legs aligned with is also damaged and not repairable. There were 3 legs molding that were damaged. Took pictures for whirlpool to see and determine what to do next.

Near Menchaca Rd, Austin, TX 78704
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for customer complaint of unit leaking, I removed the top, and ran a diagnostic test cycle, I checked all hose connections for signs of leaks, checked drain pump, pressure hose, and bellow, I couldn’t find a drop of water anywhere, instructed customer on proper soap usage, and she said she would call if it happens again. She said it doesn’t happen on every load."

Near Leadtree Loop, , TX 78610
Brandon C.

Brandon C.

OVEN KITCHENAID KODE500ESS02 "Arrived on site to replace UI console ordered by previous tech, after replacing, unit tested good."

Near Woodside Terrace, Austin, TX 78738
Scott  M.

Scott M.

OVEN WHIRLPOOL WFE515S0ES1 Arrived on site dropped part off at front door .

Near Samuel Welch Way, Manor, TX 78653
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer not operating. Inspected unit and work, found minor dent on right side of control Panel. found wash ring stuck under back side of ring (see SD-QuickPic quick pic). Corrected wash ring and tube assembly , inspected gear case assembly and suspension rods. Performed diagnostics mode and checked fault codes, fault code F0-E2, over suds condition detected. Found customer using none HE soap. Performed automatic test cycle and monitored operation. Ran manual spin cycle while stopping and starting cycle. All operations tested good, no water leaks detected. Spoke with customer about soap usage while on a water softener."

Near Doe Run, Georgetown, TX 78628
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL KDTE254EBL2 Arrived on site for dishwasher not operating. Tested and inspected unit and found failed controls. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Settlers Valley Dr, Pflugerville, TX 78660
Lou S.

Lou S.

DISHWASHER AMANA ADB1400AGW0 "arrived on site to install previously diagnosed and ordered part. At the previous service call, the rinse aid wasn’t being dispensed and it was determined that the main control needed to be replaced. I removed and replaced the main control and tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Ridgewood Dr, Leander, TX 78641
Jacob S.

Jacob S.

WASHER WHIRLPOOL MHW5630HC0 Arrived onsite for unit making banging noises. Tested unit. Got F0E5. Tested unit again. Found no issues. Gave customer instruct on different settings for different item selection. No leaks at this time. Job complete

Near Emerald Oaks Dr, Austin, TX 78739
Clif L.

Clif L.

WASHER WHIRLPOOL WTW8500DC2 Arrived on site to diagnose a washing machine that is making unusual noise. Found noise coming from gearcase bearings. Replaced gearcase and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Loyola Ln, Austin, TX 78723
James C.

James C.

DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site and installed new panel. Tested proper fit. Job complete

Near Co Rd 274, Bertram, TX 78605
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I found the unit with no refrigerant in the system and verified the leak on the condenser that the previous tech found. I replaced the condenser, compressor, and drier. I added a service tap on the low side of the compressor. I ran a suction/blow test to check for restrictions. I found no restrictions but the unit was sucking at the drier and blowing at the compressor. The line set was correct at the compressor but after looking the compressor was ordered for an 01 engineering digit instead of an 02 engineering digit. The compressor will need to be reordered and call RS. Sending routing a message to weigh and RS. Ordering W10507884 COMPRESSOR.; ordrng 1 W10507884 (COMPRESSOR)"

Near Ridgeline Blvd, Cedar Park, TX 78613
David  Z.

David Z.

DRYER WHIRLPOOL WGD8620HC0 "Arrived on site to diagnose F3E3 error coming back on gas dryer. Called Whirlpool tech line and informed of findings and tested inlet thermister at control. Everything was testing fine again. Tech line said all that can be done is verify it’s on a dedicated circuit (it is not, it shares with washer) and then replace Control, inlet therm, harness. SR7726492893. Ordering 2MAN job, 1 wiring harness W11157861, control W11350216, inLet thermistor W11396709. Office to reschedule for 2MAN job. ; ordrng 1 2MAN (2MAN JOB) and 1 W11157861 (harns-wire) and 1 W11350216 (CONTROL ) and 1 W11396709 (INLET THERM)"

Near Lisa Dr, Austin, TX 78733
Jacob S.

Jacob S.

DRYER WHIRLPOOL MED5630HC0 Arrived onsite for unit making loud screeching noises. Tested unit. Found that unit was off balance. Balanced unit. Tested unit. Unit test good. No issues at this time. Job complete

Near Emerald Oaks Dr, Austin, TX 78739
Kevin B.

Kevin B.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site and inspected dishwasher and found it is not draining, inspected drain pump and found a small piece of glass wedged in pump keeping blades from spinning. After clearing glass, pump will now remove water correctly. No water leaks from connections at time of service, job complete

Near Braeden Brooke Dr, San Marcos, TX 78666
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW8040DW4 Arrived onsite and found unit operating with dead control. Replaced the control. All checks good. Unit is now operating as designed.

Near Kandinsky Bend, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site for microwave making a rattling sound. Performed diagnostics and tested operation. Noticed noise coming from the unit, when you placed slight pressure of the control unit of the unit the rattling stopped. Tightened down all screws and control unit. Retested unit all operations good no sound heard. Spoke with customer on repair."

Near Longview Ln, Georgetown, TX 78633
Robert J.

Robert J.

RANGE ELECTROLUX EI30EW48TSC Arrived onsite to replace parts previously ordered. Replaced both upper and lower fans. Tested functionality and everything is working properly. Code no longer present Complete

Near Mystic Breeze, Spring Branch, TX 78070
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM6

Near Calibri Ln, Austin, TX 78753
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator not making ice. Checked water dispenser for water flow, had low water pressure. Found customer is on double filtration system. Recommended Customer use filtration bypass cap to increase water pressure. Performed diagnostics mode all operation came back good, and no water leakage."

Near Marimoor Dr, Hutto, TX 78634
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for refrigerator not dispensing water or ice. Upon inspection we found a ent in the door where the door switch contacts it. Ordering new door. Used plastic square as a shim. Office to reschedule. ; ordrng 1 W11104477 (dor-fip)

Near Wray St, Canyon Lake, TX 78133
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher with no functions. Upon further inspection, I checked the plug and it was plugged in and had power to the outlet. When I removed the toeplate, I found where something had chewed at the wires and the insulation. I pulled the unit from the cabinet and found a nest made form the insulation and tech manual in the back right corner of the cabinets (photos). Customer/builder was present and I advised him of my findings. Unit will need a sump/motor assembly, wiring harness, new insulation pad and power cord to complete repairs. Customer advised that they will replace the unit. Water to the unit was turned off and unit left unplugged. No water leaks observed during service, job completed."

Near Grander Ln, , TX 78641
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Completely different issue from failed deli control. Arrived on site for ice build up and no ice. Found ice build up behind icemaker housing,found facia heater door broken,ran diagnostics weak air flow from fan,icemaker passed failed fill due to frozen line from faulty heater. Diagnosed unit will need a new heater,fan,adapter,facia heater and main control. Need AUTHO and 1 W10760808 (HEATER) and 1 W10846539 (FAN) and 1 W11126056 (ADAPTER) and 1 W11197489 (FACIA HEATER) and 1 WPW10675033 (CONTROL), states that autho needed"

Near Dupree Ln, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JF36NXFXDE01 "Arrived on site for refrigerant leak. Removed cover found uv dye leaking at manufacture weld joint on evaporator. Replaced evaporator and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly

Near Eby Ln, Austin, TX 78731
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site and inspected dishwasher and found saved error code 7/1, incoming water temperature is below 86° and control board has turned off power to heating element. Recommended that customer run hot water at kitchen sink before starting dishwasher. attempted to run a diagnostic cycle and found wash motor has failed. After replacing wash motor ran another diagnostic cycle and everything is operating normally. Job complete"

Near Clarence Ct, Buda, TX 78610
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for a dishwasher not filling with water. I found the float switch stuck in the up position. I corrected and tested the unit. I erased the F6E4 error. The unit is working as designed. Call complete.

Near McCoy Loop, Austin, TX 78717
Brandon C.

Brandon C.

ICE MACHINE WHIRLPOOL KUIX305ESS "Arrived on site for customer complaint of unit not making ice, found reservoir cap was not on, I put cap on, unit tested good.

Near Whispering Breeze Dr, VLG O THE HLS, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Arrived on site for no cool. Removed evaporator cover found ice ball on inlet to evaporator diagnosed leak in system ordering a new compressor and evaporator. Job will need 2HRS.; ordrng 1 CNOTE (2HRS) and 1 CNOTE and 1 W10836706 (EVAPORATOR ) and 1 W10913906 (ACCESS VALVE ) and 1 W11092625 (COMPRESSOR)

Near Dalton St, Austin, TX 78745
James C.

James C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site and installed new burner head. Tested operation and found unit working properly. Job complete

Near La Dera Dr, , TX 78628
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for no ice. Found filter housing misaligned causing filter not to fit correctly,found Evap thermistor disconnected. Installed thermistor correctly,aligned filter head correctly ran diagnostics all test passed,ran unit through a normal cycle,ice forming on evaporator plate"

Near Running Rope, Austin, TX 78731
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRB322DMBB01 "Arrived on site and found no ice production. Cycled icemaker and motor turns properly and valve is actuated but there is no incoming water. Removed waterline and found no water pressure from source. Water source will need to be corrected before icemaker will work again. No water leaks from connections at time of service, job complete"

Near Brookhollow Dr, Wimberley, TX 78676
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHB00 "Arrived on site and found customer is experiencing items freezing in the fresh food section. Replaced diffuser to correct issue. No water leaks from connections at time of service, job complete"

Near Mt Sharp Rd, Wimberley, TX 78676
Scott  M.

Scott M.

WASHER MAYTAG MLE2000AYW "Arrived on site for washer stopping and not going into spin . Found wax motor had failed ,switches checked good . Replaced motor . Unit is now going into spin cycle . No water leaks detected at time of service , job complete ."

Near Cameron Rd, Manor, TX 78653
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL MEDX655DW "Arrived on site for dryer that would not heat. Inspected unit and work area. Tested unit and found no heat at all going into the unit. Pulled off back cover and tested the thermal fuse, cut off, high limit thermostat, and element. All checked good. Customer advised the unit would also not progress in the cycle and would continue to run until they opened the door. Replaced timer and tested 7nit. Unit began to work as designed."

Near Beverly Cox Dr, Waco, TX 76705
Al R.

Al R.

WASHER MAYTAG MHW6630HW0 "Arrived to inspect front load washer not starting.Confirmed the complaint and attempted service test mode and unit didn’t respond.Unplugged the unit for 30 seconds, plugged the unit back in and unit began operating as designed.All water lines were dry at the time of service.Customer satisfied Job complete"

Near Cascade Dr, Killeen, TX 76549
Richard P.

Richard P.

DRYER WHIRLPOOL WED5620HW1 Arrived onsite for the dryer not working properly. Ran diagnostics and found no error codes . Dryer starts up and than shuts off. Tested voltage and found that there is 117VAC on red wire and 117VAC on black wire and 120VAC on neutral wire. There should be zero voltage on the neutral. There is an electrical issue. Advise customer to have an electrician look at the outlet. Complete

Near Pecan Grove Rd, Austin, TX 78704
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4800X Arrived on site for washer with broken agitator. Tested and inspected unit and found agitator is not broken. Front right suspension came off. . Reinstalled suspension and tested unit. All operations are normal. No water leaks present at time of service.

Near Maidenhair Tr, Elgin, TX 78621
Jonathan M.

Jonathan M.

DRYER AMANA NED4655EW1 "Arrived on site for dryer that would not start. Inspected unit and work area. Tested voltage and found correct voltage going to the unit. Tested ohms to the push to start and found it open. Replaced push to start and tested unit. Unit still would not start. Tested high limit thermostat, thermal cut off, element, and thermal fuse. Thermal fuse was open as well. Tested unit one last time and unit operated as designed. Call complete."

Near Pecan St, Waco, TX 76705
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect wall oven shutting off mid cycle. Upon further inspection, the customer advised that the unit is shutting off while using the unit and the time/date are jumping back to January 1st. Found the unit is not connected to WiFi and advised the customer to connect WiFi and contact the Whirlpool connect team at 866-333-4591 to assist with WiFi connection and software updates. Job completed."

Near Concho Creek Loop, Leander, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for refrigerator ice maker having slow ice production. Performed temperatures test in FC found temperatures at 1.9 and continues to drop. Ran the ice and water dispenser to test flow and quantity, everything tested good, watched the ice maker cycle to make sure unit worked properly, showed proper operations. Customer stated they replaced the filter in the unit, but did not flush the lines. Informed the customer that the manufacturer recommends to flush 3 gallons of water through the unit after filter replacement. It’s possible the unit ran a couple of dry ice cycles, because the unit was not flushed properly. All tested good, no water leaks detected."

Near FM2147, Horseshoe Bay, TX 78657
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived onsite for scratch on unit freezer door. Saw scratches on unit door. Replaced unit door. No leaks at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for refrigerator icemaker no producing much ice. Ran diagnostics test 15 optic sensor not responding correctly. Ordering parts. ; ordrng 1 W10898445 (cntrl-elec) and 1 W11129522 (ice-contnr)

Near Curvatura, Canyon Lake, TX 78132
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4955HW1 Arrived onsite for the washer missing lid striker. Installed new striker and screws ordered by previous technician. Ran diagnostics and found that the latch is not working. Need to order latch. Office to reschedule ; ordrng 1 W11307244 (latch)

Near W William Cannon Dr, Austin, TX 78745
Kevin B.

Kevin B.

WASHER MAYTAG MHW5500FW0 "Arrived on site and replaced hose diagnosed on previous visit, washer is now complete. No water leaks from connections at time of service, job complete"

Near Javea Dr, Austin, TX 78739
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW6620HW0 Arrived on site for washer not starting . Found control any time unit powered up display would flash loc . Controls unresponsive . Unable to put in diagnostics . Replaced door latch and main control . Tested unit in both stages of diagnostics . Unit performed as designed . No water leaks detected at time of service . Job complete .

Near Leisure Dr, Austin, TX 78754
Wesley P.

Wesley P.

WASHER ELECTROLUX EFLW317TIW1 Arrived on site and found unit operating with failed MCU. Replaced MCU and WL sensor. All checks good. Unit is now operating as designed.

Near Walton Ln, Austin, TX 78721
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Arrived onsite for a refrigerator with a no cool condition to replace the previous diagnosed parts. I found the compressor not pumping and the system fully charged. I evacuated the system. I replaced the compressor and drier. I added a service tap on the low side of the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the unit with 5.5 oz’s of R134A. I tested the unit and it is working as designed. Call complete.

Near Black Canyon Dr, Austin, TX 78729
Andy  B.

Andy B.

DISHWASHER MAYTAG MDB7759SAS1 Arrived on site for dishwasher smoke/ black char. Inspected unit and found control and harness burnt. Control and harness will need to be replaced to complete repairs. no water leaks present at time of service.; ordrng 1 W10871222 (harns-wire)

Near Co Rd 139, Hutto, TX 78634
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8540BW0

Near Camp Comfort Ln, Austin, TX 78717
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for refrigerator running consistently and unleveled. Inspected unit and work area. Found back left side off level. Made some plastic shims to correct. Performed diagnostics mode and tested all operations. All tested good, no water leaks detected. Spoke with customer on user care guide."

Near Spyglass St, Meadowlakes, TX 78654
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to diagnose a dishwasher that is filling on its own. Tested unit and found no mechanical failures with dishwasher at this time and no indication that water valve is seeping into tub. Did note RO drain hooked to dishwasher drain causing it to back flow through the hose. Advised homeowner RO drain would need to be separated from dishwasher line to prevent issue from happening. Homeowner will need to have a plumber separate the lines to complete repair. No leaks were found at time of service.

Near Glacier Bay St, Pflugerville, TX 78660
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED8000DW4 "Arrived on site for dryer that would not display on the user interface. Inspected unit and work area. Tested voltage and was getting proper voltage. Removed console and found a loose connection on the control where power entered the control. Adjusted fitting and unit powered up. Tested the dryer in a regular cycle and it spun, heated, and ran as designed. Call complete."

Near Sawyer Dr, Temple, TX 76502
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for scratches to unit. Found that top to unit was dented and damaged. Replaced top. No other issues at this time.

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for left hand door having scratches. Looked at unit. Door had scratches. Replaced door. Tested unit. Unit test good. No leaks at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG515S0FS2 "Arrived on site to replace scratched panel, upon inspection new panel had scratches, we replaced with duplicate panel. Retested with no problems. Complete"

Near Guadalupe St, Austin, TX 78701
James C.

James C.

REFRIGERATOR KITCHENAID KSF26C7XYY00 Arrived on site and tested operation. Found unit at 17 in freezer and 42 in the fresh food. Unit set to -5 and 33. Inspected for dye and found no dye. Checked refrigerant pressures and found to be low. Added .5oz 134a and the pressures regulated properly and unit began cooling properly. Job complete

Near Azul Ct, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to replace panel, upon inspection we found the bottom dented, replaced panel and retested. No problems found. Job complete"

Near Guadalupe St, Austin, TX 78701
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRMF706EBS00 "Arrived on site ,replaced pantry door ,deli control,harness and main control. Tested unit all checked normal . Nonwater leaks detected at time of service . Job complete ."

Near Avenue H, Austin, TX 78751
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG515S0FS2 "Arrived on site to replace panel, upon inspection we found scratches on the unit, replaced panel and retested. No problems found. Job complete."

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site to test unit and they said they didn’t have 1603 on the list they will call back and see if that a unit we need or not ; saved tckt

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW2430DP01 "Arrived on site to replace console due to error codes, replaced console and retested. No problems found, reprogrammed to model num. Complete"

Near E Overlook Mountain, Buda, TX 78610
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit front panel being damaged. Found damaged on front panel test unit and unit test good job complete.

Near Guadalupe St, Austin, TX 78701
Clif L.

Clif L.

COOKTOP WHIRLPOOL G7CE3034XS00 Arrived on site to replace previously ordered parts. Replaced left rear and right front burners and respective switches. Tested unit and found all is functioning properly at this time.

Near Landon Samuel Loop, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for freezing in fresh food and loud noise. Found damper control making loud grinding noise,with damper door closed cold air seeming through from around housing. Replaced damper control added sealer around housing gaps.

Near Trevino Dr, Austin, TX 78746
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WZF34X20DW01 Arrived on site to replace compressor and evaporator for refrigerator. Upon installing compressor tested it and found compressor not moving gases properly. Suction line is blowing out instead of pulling gas in. Compressor will need to be re-ordered along with filter dryer and process stub. Office will need to set a return appointment for three hour job in case problem reoccurs as at that point tech line will need to be called.; ordrng 1 3HOURJOB (3 HOUR JOB. ) and 1 W10750851 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)

Near Moorlynch Ave, Pflugerville, TX 78660
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site for no ice. Ran diagnostics weak water flow with filter in or out,diagnosed faulty water valve. Installed a new water valve ran diagnostics good water flow,unit passed all other diagnostics.

Near Escala Dr, Austin, TX 78735
Scott  M.

Scott M.

DRYER WHIRLPOOL WGD4850HW0 "Arrived on site for long dry times . Found door wouldn’t stay closed ( no heating issues ) . Found front panel and inner door warped . Ordering font panel , hinges ,inner door and catch . No lint build up at time of service . Please call to set return .; ordrng 1 279740 (panel) and 1 WP3389441 and 1 WP695737 (door) and 1 WP8066056 (hinge-door) and 1 WP8066057 (hinge-door)"

Near Hatton Ln, Austin, TX 78754
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Arrived on site and inspected refrigerator and found very little frost pattern showing on evaporator, sent pic to LM. A new evaporator is needed to correct the issue. No water leaks detected at time of service.; ordrng 1 8201786 (start device,combo) and 1 SEALEDSYSTEM and 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 WP2188822 (evaporator) and 1 WPW10143759 (dryer)"

Near Little Texas Ln, Austin, TX 78745
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US0HS00 arrived on site to inspect cooktop grates. Found that the left grate is badly warped and pots(pans don’t sit on the grate well. I am ordering the grate kit and having it shipped directly to the customer per MS approval. Tested the unit and it’s operating as designed. No gas leaks detected during service.; ordrng 1 W11214957 (GRATE KIT D2CMS APPROVED)

Near Mazarro Dr, Leander, TX 78641
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and found unit operating properly. Previous company installed tap on low side line. Checked controls for visible failures. Unable to to find visual failure. No recommended repair due to unit operating properly at time of service.

Near Edwards Dr, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived onsite for refrigerator water dispenser and the door not working correctly. Upon inspection we found found that the water filter was clogged and the door was out of alignment. Re aligned door and tested functionality everything is working properly. Complete

Near Silo St, San Marcos, TX 78666
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL MVWB835DW4 "Arrived on site for washer that had a low flow error code on it. Inspected unit and work area. Placed in in the service diagnostics mode and found an F8 E1 (long/no fill) and F3 E2 (inlet water temperature fault) codes. Tested unit in service diagnostics auto test and found the water pressure weak into the unit. Replaced the water valve and tested unit, the unit worked as designed. Call complete."

Near W Tinsley Rd, Robinson, TX 76706
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7

Near Country Ln, Buda, TX 78610
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived to paint thecabinet with touch up paint.Applied paint to all affected areas.Customer told to wait approximately 24 hours before using the unit.Job complete.

Near Coffee Berry Dr, Georgetown, TX 78626
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW5090JW0 Arrived onsite to replace control board. Ordered by previous tech. Replaced control board. Tested unit. Unit test good. Job complete

Near Windsor Rd, Austin, TX 78703
Al R.

Al R.

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived to install previously ordered part.Removed and replaced the fan motor and reassembled the unit and unit began operating as designed.Customer satisfied.Job complete

Near Cypress Springs Way, Georgetown, TX 78633
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for customer complaint of ice machine powering on and off. Found unit had a drain pump, and the power from the drain pump to the ice machine was intermittent. They were set up for a gravity drain, but the gravity drain was set directly under the center of the unit. I explained to customer they didn’t need the external drain pump and could just use the gravity drain.

Near Brushy Ridge Trail, Blanco, TX 78606
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIO18NNZS0 "Arrived on site for no ice. Ran diagnostics good water flow,pumps running,compressor didn’t power on extremely hot in compressor area,checked voltage good voltage to fan,fan not powering on causing unit to overheat in compressor compartment. Let unit sit off ran diagnostics compressor powered on no fan diagnosed unit will need a new condenser fan motor.

Near River Hills Rd, Austin, TX 78733
James C.

James C.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site and tested operation. Found components functioning properly in diagnostics but the broiler does not come on durning pre heat of bake cycle. Customer having issue of baked good being over done on the bottom and under cooked on top. Unit will require new ui and control to repair. ; ordrng 1 W10864182 (panl-cntrl)

Near Longview Ln, Georgetown, TX 78633
Paul R.

Paul R.

DISHWASHER WHIRLPOOL KDPE234GPS0 "Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the door hinges, left rail, and the adjusters. The door closes correctly and the upper rail works as designed. Call complete."

Near Country Knoll, Austin, TX 78750
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH73521CS1 "arrived on site to inspect microwave noises. Upon further inspection, I placed a glass of cold water into the unit and tested for 30 seconds. As soon as I turned the unit on, I could hear the loud humming noise. Also found that the unit is not heating. I advised the customer that the unit will need the magnetron, capacitor and diode I removed the unit from the wall and removed and replaced the magnetron, capacitor and diode and retested the unit. Unit is operating as designed. Placed the unit back on the wall and tested again and it continues to operate as designed. Job completed."

Near Cactus Mound Dr, Leander, TX 78641
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site and found oven is several minutes behind microwave, spoke with tech line and they said user interface may correct the issue but if it doesn’t then it likely cannot be corrected. Replaced user interface customer is aware there may not be a repair available, job complete 7727010326"

Near Tabago Ct, Austin, TX 78737
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived on site for refrigerator not making ice. Found ice container full of ice. Customer informed me that issue is not that unit does not make ice. But that unit does not dispense ice. Tested and inspected unit and found ice container failed and ice buildup binding motor on ice container. Ordering ice container and motor as well as associated parts in case needed. No water leaks present at time of service. Office to schedule return trip. Authorization is needed.; ordrng 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10271509 (motor) and 1 W10769145 (ice-contnr) and 1 WPW10260622 (cover-frnt) and 1 WPW10504458 (door-chute) and 1 WPW10546285 (motor)

Near Heritage Loop, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived on site for broken fill tube wires. Prev tech completely removed fill tube,customer did not need new door,installed a new fill tube assembly,ran diagnostics icemaker passed,ran fill test water filled icemaker. Unit working as designed."

Near Aggie Ln, Austin, TX 78757
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW3 Arrived onnsite and found no error codes. Was advised unit is not progressing. Recalibrated and ran quick diagnostics. All function operating as designed. Tested regular cycle and

Near China Rose Dr, Austin, TX 78724
James C.

James C.

OVEN LG LDE3017ST Arrived on site and tested operation. Found cancel button for upper oven worn. Installed new console and tested operation. Unit tests good. Job complete

Near Spanish Oak Dr, Georgetown, TX 78628
Clif L.

Clif L.

WASHER MAYTAG MVWB835DW4 Arrived on site to diagnose a washing machine that is damaging fabrics. Found heavy abrasions on wash plate and lower basket assembly. Basket and wash plate will need to be replaced to complete repairs. Office will need to set a return date due to part availability.; ordrng 1 W10811960 (spin basket)

Near Fossilwood Way, Round Rock, TX 78681
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and found unit cooling properly but damper really loud. Installed new damper and tested. Unit tests good. Job complete

Near La Grotta Ln, Georgetown, TX 78628
Lou S.

Lou S.

DRYER MAYTAG MEDB765FW0 "arrived on site to inspect dryer catching clothing. Upon further inspection, the customer advised that the filter grill is catching the clothing and fabric sheets. I found a fabric sheet in the grill just under the sensors in between the grill and the bulkhead. I removed and replaced the grill and tested and the same issue occurred with a fabric sheet getting caught. I contacted Techline and spoke to Andy and advised of my findings. Andy advised to replace the bulkhead and grill and provided file #7727009964. I removed and replaced the bulkhead and retested and after approximately 5 mins of testing, nothing was caught in the grill/bulkhead. I advised the customer of my repairs. No lint observed during service, job completed."

Near Williams Way, Cedar Park, TX 78613
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to replace evap cover, damper motor, and drip pan, after replacing parts, unit tested good.

Near Ranch Rd 1, Stonewall, TX 78671
Kevin B.

Kevin B.

WASHER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found thermal fuse has failed, once replaced from truck stock found dryer is only getting 120 V, bent prongs on the plug slightly outward and dryer is now getting 240 V. Connection at outlet is failing an outlet should be replaced. After dryer is running and heating found no airflow Through lint screen, homeowner will need to have vent to the exterior cleaned by a professional service in order to prevent further damage to dryer from overheating. Job complete"

Near Stone Pass, Austin, TX 78745
Robert J.

Robert J.

RANGE WHIRLPOOL WFC310S0ES2 Arrived onsite for oven display not working. Upon inspection we found found that the display is in fact not working. Replaced display panel with one from job 246791. Tested functionality and everything is working properly. Complete

Near Leah Ave, San Marcos, TX 78666
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to diagnose dishwasher with middle rack hanging issues, as well as upper rack. Checked tracks and found middle rack adjuster had a broken wheel and needed to be replaced. Found new adjustor kit missing backing plates and not able to be completed. Ordering W10712395 adjustor Kit and coming back tomorrow, . Installed new upper tracks as the end cap locks were broken off and rack was loose. .; ordrng 1 W10712395 (adjuster)"

Near Kocurek St, Austin, TX 78723
Lou S.

Lou S.

WASHER LG WM8000HVA "arrived on site to inspect washer bearing issues. Upon further inspection, I checked the basket and found it not secure in the drum which indicates the bearing is bad. Customer advised it makes a loud noise when operating. No water leaks observed during service, job completed."

Near Goodnight Trail, Leander, TX 78641
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW95HEDW0 "Arrived onsite for unit giving F6E3 error code. Tested unit. Found that UI control board had gone bad.

Near Crockett St, Austin, TX 78704
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF989SDAM03 Arrived on site to replace previously ordered parts. Found parts ordered will not correct issue as fan motor does not include thermistors in wiring harness. Did not miss communication failure with controls and thermistors. Control kit and RC evaporator wiring harness will need to be replaced to complete repairs.; ordrng 1 W10861900 (cntrl-elec) and 1 WPW10277799 (harns-wire)

Near Toltec Trail, Georgetown, TX 78626
Al R.

Al R.

REFRIGERATOR GE PYE22PSKHSS Arrived to inspect fan noises.Confirmed the complaint and checked the temperatures in both sections and got 38 and 0 degrees.Customer was concerned about the condenser fan running.I explained the sounds and functionality of the unit and advised all sounds heard this date was all natural.Customer satisfied and is now clear on the unit.

Near Fall Creek Ln, Temple, TX 76504
Jonathan  S.

Jonathan S.

WASHER MAYTAG MHW3505FW1 "Arrived on site for to install previous diagnosed parts. Removed failed door latch and installed new. Performed diagnostics mode and tested operation. Found drain line all the way down drain line, causing to to be air lock and creating abnormal noise. Corrected drain line and added zip tie. Ran test mode. All tested good, no water leaks detected."

Near Lasso, Horseshoe Bay, TX 78657
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW3090JW

Near Newning Ave, Austin, TX 78704
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL JGD3536BS00 "Arrived onsite for cooktop back middle burner not igniting. Inspected unit and work area. Tested operation, noticed sparking and no gas getting to igniter. Found food build up between igniter and burner., cleaned burner with brush and re-tested the operations, burner ignited. Informed customer that food build up can block the flow of gas to the igniter and burner causing it to not ignite.

Near Big Spur S, Horseshoe Bay, TX 78657
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFI2665XEW7 "Arrived on site for water leaking. Diagnosed frozen drain and needing updated drain tube kit,installed updated drain tube kit,defrosted drain checked water flow through drain,water draining correctly.

Near White Cliff Dr, Austin, TX 78759
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site and inspected washer and found low water flow through valves. After replacing valves water flow is now correct. No water leaks from connections at time of service, job complete"

Near Wincliff Dr, Buda, TX 78610
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived onnsite and found unit operating as designed. Leveled unit with building materials onsite as uneven floor was causing doors to not align. All checks good. Brand new unit house not sold. No contact on site but door unlocked.

Near Canoga Ave, Austin, TX 78724
Scott  M.

Scott M.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for oven not responding to commands . Ran diagnostics ( UI not responding well to commands ) . Same UI error codes mulitaple times . Replaced UI console . Tested unit ,better response to touch . All checked normal. Job complete ."

Near McBee St, Austin, TX 78723
Wesley P.

Wesley P.

DRYER WHIRLPOOL WHD3090GW0 Arrived onnsite and see front panel is dented. Ordering front panel to repair. Unit in new home not yet sold. ; ordrng 1 W11089032 (panel)

Near Canoga Ave, Austin, TX 78724
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW6620HW0 Arrived on site for washer that was flashing a low flow error code. Inspected unit and work area. Placed in service diagnostics mode and found an F8 E1 (long/fill) error code. Placed unit in a auto service cycle test and found the cold water valve buzzing but not drawing in water. Replaced cold water valve and tested unit. Unit worked as designed. Call complete.

Near Lava Ln, Killeen, TX 76549
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for the refrigerator that is not cooling, no lights working, but the door UI lights up. I found no DC voltage out of the power supply. The power supply would need to be replaced to further troubleshoot or repair. Ordering power supply. Also ordering the other controls JIC. . ; ordrng 1 W10804160 (CNTRL-ELEC) and 1 W11249952 (MOTOR-EVAP) and 1 WPW10624574 (CNTRL-ELEC) and 1 WPW10675033 (CNTRL-ELEC)"

Near Ranch Rd 2222, Austin, TX 78730
Clif L.

Clif L.

WASHER MAYTAG MVWB850YW0 Arrived on site to diagnose a washing machine that is squeaking after last repair. Found nut on bottom of drive shaft assembly has loose and causing driveshaft to turn in properly. Insured that was fully tightened and tested unit. Found all is fully functional at this time and no further noises are occurring. No leaks were found at time of service.

Near Canyon Vista Ln, Georgetown, TX 78633
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site and found customer is experiencing food items freezing in the fresh food section, spoke with tech line and they recommended replacing diffuser assembly. No water leaks from connections at time of service. 7727008517"

Near Sawmill Dr, Austin, TX 78749
Clif L.

Clif L.

WASHER WHIRLPOOL WTW7040DW0 Arrived on site to diagnose a washer that will not start cycles. Tested unit and found latch assembly not registering that it’s locked. Replaced latch assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Sweetgum Ln, Round Rock, TX 78664
Lou S.

Lou S.

DRYER WHIRLPOOL WED4850HW0 "arrived on site to inspect dryer not drying. Upon further inspection, I opened the door and pressed the door switch closed and turned the unit on and the element never came on. Remove=d the back panel and tested all of the components ad all checked good. Found that the timer wasn’t operating properly. Tested voltage at the terminal block and found that the unit is not getting 240V. Tested the outlet and found the same, but when I turned my leads towards the inside of the outlet I got 250V. I found that the contacts inside the outlet were not making good connection with the prongs on the plug. I advised the customer of my findings and recommended that they have a licensed electrician heck the outlet. No lint observed during service, job completed."

Near Tulum Terrace, Leander, TX 78641
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for the dishwasher dispenser not working properly. Ran diagnostics and found error code F6E4 float switch. During testing the dispenser did not open replaced dispenser and control . Ran diagnostics and found that the dispenser door still did not open. Ordering harness and float switch. Office to reschedule ; ordrng 1 W10734532 (float switch) and 1 W10899401 (harns-wire)

Near Red Rock Cove, Austin, TX 78749
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8800YC0 "Arrived on site and inspected washer and found bearing is failing, attempted to remove basket and found it is seized. Basket may still be able to be removed using the car check method.

Near Comanche Divide Cove, Austin, TX 78738
Robert J.

Robert J.

DRYER MAYTAG MEDB835DW4 Arrived onsite to replace parts previously ordered. Installed new blower wheel. And tested functionality. Everything is working properly. Complete

Near Skytrail Dr, New Braunfels, TX 78130
Lou S.

Lou S.

WASHER KENMORE 110.2002201 "arrived on site to inspect washer basket banging. Upon further inspection, I pushed down on the basket and when it popped back up, it was moving all around and not straight back up. I placed the unit in diagnostics showing no error codes and continued with testing. Unit operates as designed except in spin cycle, the basket was moving side to side too much I removed and replaced the suspension rod kit and retested and unit is operating as designed. No water leaks observed during service, job completed."

Near N College St, Georgetown, TX 78626
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL WFE525S0JZ Arrived onsite for oven where the drawer was falling out. Inspected unit and work area. Found glides not in correct position and drawer was sitting on top of the glide but not able to make connection with the base rail assembly. Adjusted the glide and tested the drawer. Drawer works as designed. Call complete.

Near Loving Cove, Belton, TX 76513
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG525S0HS1 Arrived on site for us timer smelling gas . Used sniffer on all connections . Also used liquid leak detector . Couldn’t find any leaks with either leak detectors at time of service .. Job complete .

Near Tobler Trail, Austin, TX 78753
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived to install previously ordered part.Found the unit works properly.Customer advised the unit is intermittent and is afraid to load unit up with food. The unit may need a HV main board and UI to complete repair.ORDERING AUTHORIZATION FOR HV BOARD AND UIIF AUTHORIZATION IS GRANTED OFFICE TO ORDER PARTS AND CALL CUSTOMER TO RESCHEDULE SERVICE WITH CUSTOMER.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 RESEARCH (HV CONTROL) and 1 W10822647 (CONTROL - UI)

Near Longview Ln, Georgetown, TX 78633
Paul R.

Paul R.

OVEN KITCHENAID KEBS207SSS04 Arrived onsite for a wall oven with the upper oven taking forever to preheat and never reaches set point temperature. I found the bake and inner broil elements open. Both elements need to be replaced to complete service. I replaced both elements and tested the unit. The unit is working as designed. Call complete.

Near Zen Gardens Way, Austin, TX 78732
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site to install previously diagnosed part. Tested unit and found grinding noise is when drain pump is running before unit starts to spin, when unit starts spinning there is a light squeaking when starting to spin. Will need to replace drain pump and belt to complete repairs. Ordering needed part. Spoke to customer No water leaks present at time of service.; ordrng 1 W10919003 (pump-water)"

Near Arthur Vandenburg Way, Manor, TX 78653
Jonathan  S.

Jonathan S.

DRYER ELECTROLUX EFME617SIW0 "Arrived on site for dryer not completing cycle. Performed diagnostics mode and checked fault codes. Found error E-41, door opened up during cycle. Tested dryer operation. Called tech support spoke to Mike, sr#83334191. tested air flow, temperature, moisture sensor everything tested with in range of normal operation. Informed customer for sensor drying to operate properly unit must be filled 1/3 to 1/2, for the sensor to get a proper reading otherwise unit will turn off after 15 minuets.

Near St Andrews St, Meadowlakes, TX 78654
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher leaking. Ran diagnostics and found that all functions are working properly. Upon inspection found that there is water stain under the vent. Inspected vent and found that the gaskets were not sealing properly. Replaced vent and deflector. Advised customer to monitor. Complete

Near Bankhead Dr, Austin, TX 78747

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