We serviced a
JENN-AIR FREEZER
Model JF42NXFXDE02
Near Austin, TX 78738
Luis
Job Details: 04/12/2022
"Arrived on site. Found defective led modules,per service pointer replaced all led modules in fresh food and freezer section. Autho S84638"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE334GPS0
Near New Braunfels, TX 78130
Andrey
Job Details: 04/12/2022
"Arrived on site to test unit for 8-2 error code, tested unit found wash motor will engage intermittently and system throwing 4-4 error wash motor failure, ordrng 1 W11178672 (Wash motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near New Braunfels, TX 78132
Andrey
Job Details: 04/12/2022
"Arrived on site to test unit for lights not working and not cooling correctly, tested unit found bad led module in freezer, replaced module, all light returned to normal, unit temp set to 33,put temp probe into RC and temp is reading 33, stated to customer that unit is cooling properly and Raise the temperature to 36, at this time the unit is running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near New Braunfels, TX 78132
Andrey
Job Details: 04/12/2022
"Arrived on site to test unit for broken glass, tested unit found inner glass broken, customer would want this repair done asap, spoke to office and was advised to schedule for Friday ordering parts follow up is required ; ordrng 1 W11455100 (Inner glass) and 1 W11455086 (Inner glass)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS1
Near New Braunfels, TX 78132
Andrey
Job Details: 04/12/2022
"Arrived on site to replace previously diagnosed sump and motor, verified that part was needed, replaced sump, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
JENN-AIR OVEN
Model JJW3830DP01
Near New Braunfels, TX 78132
Andrey
Job Details: 04/12/2022
"Arrived on site to test unit for F2E1 stuck key pad, tested unit found no loose connections, cycled power to unit, unit powered on and error is now not present, put unit into heating program, no issues were detected unit is running as designed, customer will monitor unit and if error comes back he will call office and UI will have to be ordered,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Elgin, TX 78621
Joe Z
Job Details: 04/12/2022
"Arrived on site for unit making lots of noise. Found suspension is shot. Replaced suspension and basket remains swinging side to side. Need to replace gearcase. Wash plate is seized on. Need to order washplate, alsosoumd shield are worn off need to order sound shields, will be replacing hub, belt, and cam as well. need autho . ; ordrng 4 W11197416 (Sound shield)s and 1 W10902814 (Wash plate) and 1 Needautho (Need autho)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Pflugerville, TX 78660
Wesley
Job Details: 04/12/2022
Arrived onsite and found slow ignition problems. Found cause was soot build up and alignment. Cleaned ports and cap with bristle brush and reseated caps. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Pflugerville, TX 78660
Joe Z
Job Details: 04/12/2022
Arrived onsite for loud scary noise When draining. Upon arrival ran unit on diagnostics. Unit drained correctly. Found knocking and screeching sound during manual test. Need to replace cam and belt. Replaced cam and belt and test unit. Unit now operates a designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model MGD7230HW1
Near Austin, TX 78754
Joe Z
Job Details: 04/12/2022
"Arrived onsite for for Intermittent buzzing noise when in operation. Sometimes lasts the entire cycle, sometimes goes on and off during cycle. Upon arrival ran diagnostics and found no error codes. Tested unit on timed dry. Every once in a while can hear a little vibration sound. Called techline for assistance.tech explained that the area of the unit that is making the noise could be the vent hose vibrating or gas solenoid sticking. I could not get the unit to duplicate the sound having the unit pulled away from the wall. Disassembled the cabinet and bypassed the door switch to test unit. Gas solenoid and motor are operating correctly. Watched the gas and ignitor cycle throughout the cycle. Cannot get unit to duplicate. Called techline for assistance.tech explained that the area of the unit that is making the noise could be the vent hose vibrating or gas solenoid sticking. I could not get the unit to duplicate the sound having the unit pulled away from the wall. Tech gave Sr# 7733409417."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78705
Joe Z
Job Details: 04/12/2022
Arrived onsite to install previously diagnosed parts. Replaced sump and motor. Tested unit. All other functions operate as designed. No leaks present at this time.job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB2
Near Spicewood, TX 78669
Brandon
Job Details: 04/12/2022
"Arrived on site for customer complaint of broken wheels on bottom rack and unit leaking, I replaced the 2 broken wheels and tested unit for leaks, I could not duplicate leak at time of service."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Austin, TX 78723
Tyler L
Job Details: 04/12/2022
"Arrived on site with JZ for complaints of error code and not completing the cycle. Found F0e2 over suds error. Ran quick wash cycle all the way through with no issues. Inspected drain hose and found it installed correctly. Customer has not ever noticed standing water in tub when unit is not in use. Called techline 7733405214. Techline suggested no parts being changed out and to run a load of clean towels with no soap and monitor. Customer provided 4 clean towels. Ran quick wash cycle all the way though again with the towels and the unit completed the cycle with no issues. Advised customer to switch to liquid HE detergent. She was using pods. No water leaks detected, job complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS66EFSB1
Near Georgetown, TX 78626
Vincent
Job Details: 04/12/2022
"Arrived on site to inspect Refrigerator not making ice, I tested unit and icemaker was shorted out, replaced ice maker and tested and advised CX to wait 24hrs for unit to start making ice, unit is working as designed no water leaks detected during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Jarrell, TX 76537
Vincent
Job Details: 04/12/2022
"Arrived on site for range not heating correctly, inspected unit and work area. Tested temperatures and I got a total of 5 readings and got my average temperature of 389? I calibrated unit to -30?. Unit is working as designed. Job completed"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Leander, TX 78641
Kimo
Job Details: 04/12/2022
Arrived onsite for dryer not drying cloths properly. Upon inspection I found that the dryer exhaust vent was clogged with a brick of lint. I cleared this and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Leander, TX 78641
Kimo
Job Details: 04/12/2022
Arrived onsite for oven with f2e1 con key stuck. Upon arrival I check code and then followed the tech sheet and cleared code then power cycled oven and tested unit and found code was till the I checked ui harness and found the connector loose I corrected the and redid the above and found that unit operating as designed and no longer had any codes stored. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Andice, TX 78641
Kimo
Job Details: 04/12/2022
Arrived onsite for dishwasher with door that falls open. Upon inspection I found that the pads where broken. I removed them and installed new pads and tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Killeen, TX 76542
Tyler
Job Details: 04/12/2022
Arrived on site for dishwasher not draining and making a suction noise on the door shut. Upon arrival confirm complaint after further inspection and speaking with the customer found out the complaint was that water was not fully draining from the interior of the sump assembly under the filters. During all diagnostic test as well as normal operation test found that water was draining out of the tub completely and instructed customer that manufacturer design allows for a water to sit inside of the sump assembly at all times. Also found door seal would squeak when do was closed but at time of diagnostics no break or tears were found in seal a well as no leaks. Unit functioning as designed and will need office to report findings to ahs.; ordrng 1 Cnote (Needs reporting to ahs)
We serviced a
FRIGIDAIRE DRYER
Model n/a
Near Georgetown, TX 78628
Kimo
Job Details: 04/12/2022
Arrived onsite to install properly diagnosed pats. Upon arrival I installed new thermal limiter and tested unit and found unit operating as designed
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Harker Heights, TX 76548
Tyler
Job Details: 04/12/2022
Arrived on site for washer making a grinding noise. Upon arrival confirm complaint and after further testing found no errors in diagnostics but after disassembled unit found that the belt was not the correct size for the unit and was loosely hanging onto the motor and pulley. Replace belt assembly reassembled and tested unit and found a functioning as designed call complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near Temple, TX 76501
David Z
Job Details: 04/12/2022
"Arrived on site to diagnose dryer that is not drying clothes. Ran unit and found no heat being generated. Found hole in vent hose, advised customer to replace. Found the timer isn't advancing, causing unit to run and run, and resulted in heating element and cutoff failing. Replaced element and timer, ordering new cutoff. Return visit set for 4/15. ; ordrng 1 279816 (Cutoff)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Temple, TX 76501
David Z
Job Details: 04/12/2022
Arrived on site to follow up on washer that was not running loads. Replaced inlet valve and tested. Verified all functions working as designed with no water leaks. Call complete.
We serviced a
MAYTAG DRYER
Model MEDB855DC3
Near Temple, TX 76502
David Z
Job Details: 04/12/2022
"Arrived on site to diagnose dryer that customer wanted to have checked out for some long dry times. Ran airflow tester and found weak airflow on unit, reading red. I found the dryer vent was crunched up, and I moved the unit out a few inches. Retested airflow and got a green reading once vent was opened up. Unit should dry as designed now, heat is working.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Georgetown, TX 78633
Lou
Job Details: 04/12/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the harness being damaged at the molex connector to the motor, I removed and replaced the lower harness and calibrated the unit. Tested in diagnostics and unit is operating as designed. The motor and control orders for today were not needed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL COOKTOP
Model KFGU766VSS04
Near Georgetown, TX 78633
Lou
Job Details: 04/12/2022
"Arrived on site to inspect cooktop burner flames. Upon further inspection, I tested the burners and all are operating as designed except the back left burner, which had a high flame. I inspected the orifice and found it to be the wrong one. Customer provided replacement orifices for propane gas. I removed and replaced the orifice and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Georgetown, TX 78633
Lou
Job Details: 04/12/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the element failure and the vent leaking water, I removed and replaced the element and vent/gasket and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Pflugerville, TX 78660
Wesley
Job Details: 04/12/2022
Arrived onsite and called safety sr#7733394882 documenting that the microwave had been arcing from the rack to the cabinet when the rack was in use. Ordering the rear left rest to repair. D2C per customer request. No further instructions from safety. ; ordrng 1 W10840794 (Rest D2C)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pflugerville, TX 78660
Wesley
Job Details: 04/12/2022
Arrived onsite and replaced console. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Round Rock, TX 78665
Wesley
Job Details: 04/12/2022
"Arrived onsite and found cooling loss and customer had defrosted unit but cooling was never restored, freezer wont cool below 32f and no ice production.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV01
Near Round Rock, TX 78665
Wesley
Job Details: 04/12/2022
Arrived onsite for not dispensing ice and found unit operating with stripped auger motor impeller. Repaired unit and replaced motor and impeller. Unit is now operating as designed.
We serviced a
KENMORE REFRIGERATOR
Model 253.6041961
Near Round Rock, TX 78665
Wesley
Job Details: 04/12/2022
Arrived onsite for popping noise occasionally throughout the day. Listened to noise and determined to be sealed system gas popping. Advised tenant that success of procedure is not a sure thing. Left message with owner. Advised that the popping does not indicate any failure and it is not critical to address. ; ordrng 1 4318168 (Mastic)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Hutto, TX 78634
Wesley
Job Details: 04/12/2022
Arrived onsite and replaced control to correct lighting failure. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Austin, TX 78717
Matthew
Job Details: 04/12/2022
Arrived onsite to replace previously diagnosed parts. Replaced evaporator fan motor harness and pantry UI. Tested unit in diagnostics fan test and had no failure. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL OVEN
Model MEW7630WDS01
Near New Braunfels, TX 78132
Andrey
Job Details: 04/12/2022
"Arrived on site to test unit for no heating in bottom oven, tested unit found bad thermostat, replaced thermostat tested unit unit now running as designed
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Seguin, TX 78155
Andrew
Job Details: 04/12/2022
Arrived on site to test unit for not drying properly and burning smell. Found element and fuses are good. Found no burnt wiring or any indication of burning. Customer stated unit doesnt dry properly when put into any setting. Recommend replacing timer. Office to reschedule. SR#7733372571; ordrng 1 WPW10436303 (Timer)
We serviced a
GE DISHWASHER
Model PDW7880N20SS
Near Austin, TX 78738
Leonardo
Job Details: 04/12/2022
Arrived on site to test unit for unit leaking. Found fill valve staying open filling the dishwasher even when not in use. Ordering new fill valve office to reschedule ; ordrng 1 WD15X10014 (Fill valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78746
Luis
Job Details: 04/12/2022
"Arrived on site for no lights,water or ice. Found deli ui unresponsive,removed ui found damaged ui and harness u it will need ui and deli door.
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS00
Near Austin, TX 78736
Leonardo
Job Details: 04/12/2022
Arrived on site to replace cooktop and burner and igniter and and caps. Replaced all parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78737
Leonardo
Job Details: 04/12/2022
Arrived on site to test unit for unit not working. Found unit going to drain. Found bad float switch. Replaced float test unit and unit working correctly job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30FXSS8
Near Austin, TX 78737
Leonardo
Job Details: 04/12/2022
Arrived on site to replaced adjuster kit for top rack. Replaced adjusters test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Marion, TX 78124
Andrew
Job Details: 04/12/2022
"Arrived on site to test unit for not draining. Found drain pump receiving proper voltage but not engaging. Replaced pump, tested unit, unit now working as designed. Found drain tube was not properly installed. It was clamped onto a barb and wasnt allowing air gap. Advised customer to have drain corrected to prevent future issues. No leaks detected. Job complete."
We serviced a
GE COOKTOP
Model JP989BK1BB
Near Austin, TX 78737
Leonardo
Job Details: 04/12/2022
Arrived on site to test unit for right front burner not working and left front burner not working. Test unit and found bad element on both front thinking they are hot when not on and found bad switches not sending power. Ordering switches and burners office to reschedule. 2 hour job ; ordrng 1 WB30X43560 (Left element with bridge) and 1 2hourjob (2 hour job)
We serviced a
GE DISHWASHER
Model GDF520PSF6SS
Near Austin, TX 78739
Leonardo
Job Details: 04/12/2022
Arrived on site to test unit for unit not heating. Put unit in test and heating element not getting hot. Test element and element test good. Found bad float and board. Replaced both parts test unit and unit test good job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Austin, TX 78731
Luis
Job Details: 04/12/2022
"Arrived on site for thin to no ice. Ran diagnostics weak water flow with filter removed,good frost pattern on evaporator,diagnosed a defective water valve,per management replacing valve. Installed a new valve good water pressure to reservoir"
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Austin, TX 78701
Luis
Job Details: 04/12/2022
"Arrived on site for no cool. Found fans running compressor not powering on,good voltage to inverter diagnosed a defective inverter ordering a new inverter ; ordrng 1 W11573593 (Inverter) and 1 WPW10624574 (Power supply)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Austin, TX 78704
Luis
Job Details: 04/12/2022
"Arrived on site. Found fresh food evaporator incased in ice,found front ui dead and unresponsive,installed a new ui powered unit on,ui powered on,ran diagnostics ran defrost cycle appears heater powered on replaced control. Advised customer to defrost unit 48 hrs and to let unit run with the new ui and main control."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78717
Matthew
Job Details: 04/12/2022
Arrived onsite to replace previously diagnosed parts. Replaced sump and motor assembly and heater per special project. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near New Braunfels, TX 78130
Andrew
Job Details: 04/12/2022
"Arrived on site to test unit for gas smell. Applied bubble solution to all connections and found yellow flex hose was not tightened causing leak. Tightened hose, t stead unit, unit now working as designed. No leaks detected. Job complete.SR#7733395754"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/12/2022
"Arrived on site for dishwasher not drying dishes. Inspected unit and work area. Found rinse aid in container. Performed diagnostics mode, no error codes. Measured amp draw to heater and found drawing 7.5 amps. Measured incoming water temperature at 133.5?. Checked heater at end of cycle and found suds from rinse aid and hot temperature from heater. Spoke with customer on user care guide. Unit is operating as designed, no water leaks detected during service. Job completed."
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Georgetown, TX 78628
Lou
Job Details: 04/12/2022
"Arrived on site to inspect cooktop damages. Upon further inspection, I found the left and right sides of the console were badly scratched. Also, the builder advised that the backsplash was damaged when the unit was installed (photos). I found when the unit is installed up against the backsplash, there is a 3/4 inch gap between the cabinets and the console on both sides (photos). I found a scuff mark on the right side trim (photo). I removed and replaced the console and installed a new nameplate. Cleaned the unit with stainless steel cleaner. Tested the unit, but the gas is shut off to the unit. I relocated the model/serial to the bottom of the unit under the cabinets (photo). No gas leaks detected during service, job completed."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Spicewood, TX 78669
Brandon
Job Details: 04/12/2022
"Arrived on site for customer complaint of door panel not on properly and concerned about venting of unit, I took pictures and instructed customer to call the installers to address the issues."
We serviced a
GE DISHWASHER
Model GDT530PGD0BB
Near Georgetown, TX 78633
Vincent
Job Details: 04/12/2022
"Arrived on site to inspect dishwasher not washing, tested unit in diagnostic and unit was working but noticed that upper spray arms where not moving. I did further inspection and found float switch gunk up with detergent residue clean it out and installed it back and then retested unit but I was getting no response from was motor, I tap it with screw driver and started to work again, motor its starting to stick and not work. Office to order parts and reschedule for return service. No water leaks detected during service, job completed ; ordrng 1 WD35X10382 (Clamp kit)"
We serviced a
MAYTAG DRYER
Model MEDB955FC0
Near Georgetown, TX 78626
Vincent
Job Details: 04/12/2022
"Arrived on site to inspect dryer making metal noise, tested unit and found rollers making noise. Disassembled unit and found rollers getting stuck and idler pulley worn. I replaced defective parts and installed new ones. Assembled unit and tested. Dryer is now operating as designed no water leaks on steam dryer. Job completed."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEB4
Near Killeen, TX 76549
Tyler
Job Details: 04/12/2022
Arrived on site for refrigerator leaking water. Upon arrival confirmed complaint and inspected previously installed drain tube and found parts intact with no failures. Then found defrost issue had reoccurred In insulated drain line through fc liner. Drain line is collapsing causing repeated clog. Parts are inaccessible/cant be repaired. Unit will need replacement. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Waco, TX 76705
Jonathan M
Job Details: 04/12/2022
Arrived on site for a refrigerator thats making very little ice. Inspected unit and work area. Customer advised that it does make ice about every two hours but it does not make as much as their prior icemaker. I did jump the icemaker and found everything working as it should. Pulled up the icemaker text sheet and did show the customer that this unit only makes 56 to 72 cubes a day and will take up to 3 days to fil the ice bin. The customer advised that is probably about right. They wanted to know if there was anyway that they could swap this icemaker for another icemaker. I didnt form them that that is not available on this unit. Checked temperature in the freezer and found the freezer at 0?F. Went over user care guide and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Waco, TX 76707
Jonathan M
Job Details: 04/12/2022
"Arrived on site for a washing machine thats not spinning. Inspected unit and work area. The customer advised that after the prior repair, the unit has been working fine. They had moved the unit outside for a little while and then moved it back inside. Once they moved it inside, they noticed two wires that were broken underneath the unit. The husband had attempted to fix it himself and they have not been able to drain ever since. Took a look underneath the unit and confirm that complaint. See photo. Spoke to Clemson was advised that this would not be covered under the warranty due to the customer breaking the wires and attempting to fix it themselves. Advise the customer of the issue and advised they would be liable for the service fee if they called back in for the same issue. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Waco, TX 76710
Jonathan M
Job Details: 04/12/2022
"Arrived on site for a washer thats not spinning out clothes. Inspected unit and work area. The customer advised that shes only had two loads that wouldnt fully spin out all the water. However, most of her other loads of run just fine including the last three. The customer did have a load running during the time of operation. Watch the unit finish out the spin cycle and complete the clothes as designed. Ran through diagnostics and found no stored error codes. Ran through an auto test and the unit ran as designed. Ran the unit through manual fill, agitation, drain, and spin and couldnt find an issue with the unit. I did advise the customer that the issue might be with loading. The customer stated that it only seems to happen on extremely late loads or heavy loads. I did inform the customer on how to properly load her washer and went over the user care guide. The unit is working as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Hewitt, TX 76643
Jonathan M
Job Details: 04/12/2022
Arrived on site for a washing machine that had a broken lid. Inspected unit and work area. Confirmed the customers complaint and replace the lead. Tested the unit and the unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/12/2022
"Arrived on site for dishwasher making abnormal noises. Customer had video of noises. 1st video sounded like spray arm was tapping object and 2nd video sounded like the jet spray. Inspected unit and work area. Performed diagnostics mode and checked fault codes and found F7-E1 single wash motor fault, cleared error code. Ran test cycle twice and found unit operating as designed. Spoke with customer on service performed. No water leaks detected during service."
We serviced a
KENMORE REFRIGERATOR
Model 596.765736
Near Georgetown, TX 78626
Vincent
Job Details: 04/12/2022
"Arrived on site to inspect no ice, tested icemaker in harvest and icemaker was dead, I then tested voltage and head good voltage. Replaced icemaker & tested and icemaker is working as designed. No water leaks detected during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Georgetown, TX 78626
Vincent
Job Details: 04/12/2022
"Arrived on site to install previously diagnosed parts, I was able to install handle but the door gasket not needs adhesive to be mounted. Will order parts, and scheduled to return on 4/19/22 pm ; ordrng 1 WP279368 (Adhesive)"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS0
Near Austin, TX 78757
Scott
Job Details: 04/12/2022
"Arrived on site replaced center and right rear holders , replaced center and right rear burner head , used 4 screws and burner caps . All burners are now functioning properly. No gas leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS00
Near Austin, TX 78726
Scott
Job Details: 04/12/2022
"Arrived on site for fridge making loud noise. Found FZ evap covered in frost and fan failing . Unit heater is working . Replaced evap fan with harness . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
JENN-AIR WINE COOLER
Model JUWFL242HL01
Near Lorena, TX 76655
Jonathan M
Job Details: 04/12/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the compressor, access valve, drier, and lokring fittings. I placed the unit under a vacuum for 10 minutes and the vacuum held. Charged the unit and found pressures stabilizing at 88 psi on the high side and -2 psi on the low side. Spoke to PR and was advised that pressure was good. Found the unit cooling and working as designed. Advise the customer keep an eye on the unit over the next 30 days to ensure proper repair has been made. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78626
Vincent
Job Details: 04/12/2022
"Arrived on site to install previously diagnosed parts on microwave. Combo oven, job completed."
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS04
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/12/2022
Ove needs new panel and part wasn't received prior to scheduled appointment. Office to set return appointment so trip can be made with needed parts.; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Andice, TX 78628
Cliff
Job Details: 04/12/2022
Arrived on site to diagnose a dishwasher that is not turning on. Found plug not fully inserted into wall outlet. Reset plug to proper position and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS01
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/12/2022
Arrived on site to replace previously ordered parts for oven. Replaced ui and tested unit. Found all is functioning properly at this time and control was not needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Leander, TX 78641
Kimo
Job Details: 04/12/2022
arrived onsite for refrigerator not cooling. Upon inspection I found that the was heavy frost buildup on the evap causing by the doors not sealing due to the unit no bearing leveled I leveled unit and sealed up an air gaps that I could find with silicone. Unit beast to cool again. Job complete.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Leander, TX 78641
Kimo
Job Details: 04/12/2022
Arrived onsite for to install previously diagnosed pat upon arrival I installed new gearcase and tested unit and found unit operating as designed no leaks. Job complete
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Salado, TX 76571
David Z
Job Details: 04/12/2022
"Arrived on site to follow up on washer that was leaking into room at times when used. Ran unit in diagnostics mode and filled tub 50% with water. Found no leaks at all when filling. Agitated water to see if it was splashing over or coming through a tub Crack and found no water during test. Drained unit. When draining i could hear the water stop flowing into the standpipe due to a slow drain, and was backing over the drain hose. I drained it again with a borescope in the standpipe, and found water is coming up to the drain hose and if it gets an air bubble or backs up further it will run over. I had inspected all components and pressure line and found no evidence of a leak. Advised manager and owner of findings. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW02
Near Belton, TX 76513
David Z
Job Details: 04/12/2022
Arrived on site to diagnose refrigerator with door that swings open when opening. Examined door and found no mechanical failures. Unit has no assisted opening or closing and is a large door fully loaded. Advised customer that with no spring or assist it will be gravity / weight driven and to use care opening and closing. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Leander, TX 78641
Kimo
Job Details: 04/12/2022
Arrived onsite for refrigerator with ice maker not producing. Upon inspection I found that water line coming out of the inlet valve and going to the ice maker was leaking at the connector preventing water for getting to the ice maker. Corrected the leak by making sure the line was snugged up properly in the fitting. And tested unit and found unit operating as designed. Job complete no leak at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Temple, TX 76502
David Z
Job Details: 04/12/2022
"Arrived on site to diagnose refrigerator that is not cooling. Checked evaporators and found very little cool coming out, but no icing issues. Checked compressor and found compressor is scalding hot and burns to the touch. Unit has a sealed system failure. Ordering sealed system parts to resolve. Office to schedule when parts arrive. ; ordrng 1 W11099748 (Freezer Evap) and 1 W11291123 (RC Evap) and 1 W11393142 (Compressor Kit) and 1 Nitrogen (Nitrogen) and 1 OillessGauges (Oilless Gauges) and 1 W11506635 (Access Valve) and 2 W10843121 (Non UV Drier)s"
We serviced a
MAYTAG DISHWASHER
Model MDB8959AWB5
Near Kyle, TX 78640
Tyler L
Job Details: 04/12/2022
"Arrived on site for install of previously diagnosed part. Found damaged part in box, took picture. Will need new sump assembly to complete. Ordering tabs as well. Small amount of water still leaking from sump. Customer is aware and is not using the unit. Office to reschedule.; ordrng 1 W10806701 (Sump assembly) and 3 WPW10300599 (Tab)s"
We serviced a
WHIRLPOOL RANGE
Model RF261PXST0
Near Killeen, TX 76549
Tyler
Job Details: 04/12/2022
Arrived on site for rains not allowing front left or back right burners to function correctly. Upon arrival confirm complaint and after further inspection found that the back right infinite switch as well as front left of switch had failed along with the back right 8 inch burner and receptacle. Replaced required parts. During testing found new front left switch still failing. Was able to reschedule with customer 4/19/22 to complete repairs.; ordrng 1 WP3149400 (Inf. Switch) and 1 WP3148952 (Inf. Switch)
We serviced a
GE OVEN
Model JD630DF7WW
Near Copperas Cove, TX 76522
Tyler
Job Details: 04/12/2022
Arrived on site for drop in oven/range not holding temp in oven cavity. Upon arrival found none of the breakers in sub breaker or main could turn oven off to safely diagnose. Noticed office that ahs will need to be notified that an electrician is needed to updated wiring and power cutoffs before full diagnostics can safely be preformed. ; ordrng 1 Cnote (Needs ahs notified of needing electrician)
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Georgetown, TX 78628
Lou
Job Details: 04/12/2022
"Arrived on site to inspect washer lid issues. Upon further inspection, I found both hinges broken and missing. Customer provided the hinges with the broken plastic pieces still attached. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Killeen, TX 76549
Tyler
Job Details: 04/12/2022
"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found a defrost issue occurring in fc. Removed ice build up and replaced control, thermistor and harness. Informed customer to give unit 24hrs to stabilize temps. Call complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Georgetown, TX 78628
Lou
Job Details: 04/12/2022
"Arrived on site to inspect cooktop burner not working. Upon further inspection, I found the cooktop on light illuminated and none of the burners were on. I had my customer sign the waiver of damages from lifting glass cooktop. I removed the cooktop and found the front right element had shorted. I removed and replaced the element and tested the unit and it is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS01
Near Austin, TX 78750
Scott
Job Details: 04/12/2022
Arrived on site for lights dimmer then normal in fresh food section . Found top ceiling light failing . Replaced led module. Lighting is better . No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Andice, TX 78628
Lou
Job Details: 04/12/2022
"Arrived on site to inspect dishwasher door handle damage. Upon further inspection, I found the handle badly scratched. I removed and replaced the handle and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Austin, TX 78750
Scott
Job Details: 04/12/2022
"Arrived on site for oven light not turning off . Ran diagnostics, door is not closed . Also got a stuck keypad error . Ordering UI and door switch . Call to set return ; ordrng 1 W10883049 (Door switch) and 1 W11093241 (Ui console)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Austin, TX 78727
Scott
Job Details: 04/12/2022
"Arrived on site ,replaced gearcase . Ran calibration and diagnostics. All checking normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Austin, TX 78727
Scott
Job Details: 04/12/2022
"Arrived on site for washer making a lot of rattling noise and not starting . Found nut missing off of shaft , allowing cam to fall down o and rub on belt guard . Installed new cam kit . Ran calibration and diagnostics wash all checked normal. No water leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, TX 78728
Scott
Job Details: 04/12/2022
"Arrived on site for inspector saying oven was over temp bye 25 degrees. Ran preheat , recalibrate 10 degrees cooler . Reran preheat . All checked normal range . No other issues found . Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Copperas Cove, TX 76522
Tyler
Job Details: 04/12/2022
Arrived on site for you I control not unlocking. Upon arrival confirm complaint and found you I control will try to unlock and then re-lock itself not allowing for any button input. After replacing ui control i reassembled and tested the oven and found that new ui control functioning as designed. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Killeen, TX 76549
Tyler
Job Details: 04/12/2022
"Arrived on site for dryer not working correctly. Upon arrival confirm complaint and after further inspection found the thermal fuse had blown due to clogged venting preventing dryer from running. After replacing fuse, I instructed customer on getting a dryer vent cleaning and found the dryer is now fully functioning as designed with no burning smells. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model DU801DWGQ0
Near Killeen, TX 76543
Tyler
Job Details: 04/12/2022
"Arrived on site for dishwasher needing previously diagnosed valve and elbow. Upon arrival installed required parts then reassembled and tested unit, found dishwasher fully functioning as designed and found no leaks during tests. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Austin, TX 78717
Matthew
Job Details: 04/12/2022
Arrived onsite for refrigerator leaking. Upon inspection found frozen drain pan in RC. Disassembled unit and found pan bowed not allowing proper draining and allowing water to accumulate and freeze then leak into the base of the refrigerator compartment. Drain line needed clearing and pan replaced due to significant bow. Thawed ice and cleared line. Replaced drain pan. Unit is now draining properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, TX 78734
Luis
Job Details: 04/12/2022
Arrived on site diagnosed a defective solenoid ordering new solenoid ; ordrng 1 WP2152713 (Solenoid)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIV29PCMS00
Near Austin, TX 78717
Matthew
Job Details: 04/12/2022
"Arrived onsite to replace previously diagnosed parts. Replaced fresh food evaporator, compressor, dye dryer and access port. Pulled vacuum and held. Charged per spec and unit has good frost pattern. Instructed customer to give 24 hrs for temperature to stabilize. 12 hrs thereafter if temperature maintained, unit should be good. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Austin, TX 78717
Matthew
Job Details: 04/12/2022
Arrived onsite for refrigerator wheel broken. Upon inspection found that wheel was not broken. Found left rear of unit crushed in. The wheel was not touching the floor causing the unit to be rocking back and forth. Called tech line. Sent pictures of damage and deemed non repairable. Tech provided SR# 7733408587 and contact for apartment. Apartments must call partner team at 1800-874-4698. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ5
Near Austin, TX 78728
Scott
Job Details: 04/12/2022
Arrived on sight for micro otr vent still making noise . Ran vent and unit is sounding normal. Ran all 4 speeds . Couldnt discern any unusual noise . Called tech line and documented with them. Ran blower while on phone . Tech deems noise is normal. Recommend no parts be replaced . Same SR # . Job complete
We serviced a
AMANA REFRIGERATOR
Model AFI2538AEB
Near Austin, TX 78734
Luis
Job Details: 04/12/2022
"Arrived on site. Installed updated control kit,programmed unit,power cycled unit,compressor and fans powered on.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Kyle, TX 78640
Leonardo
Job Details: 04/12/2022
Arrived on site to replaced front door and handle and handle screws. Replaced parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model MGT8885XS01
Near Buda, TX 78610
Leonardo
Job Details: 04/12/2022
Arrived on site to replaced LF LR and center valve. Replaced all 3 valve no leaks present job complete. Collected remaining balance.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Austin, TX 78748
Leonardo
Job Details: 04/12/2022
Arrived on site to install filter. Installed filter job complete.
We serviced a
GE MICROWAVE
Model PVM1870DM1BB
Near Elgin, TX 78621
Joe Z
Job Details: 04/12/2022
"Arrived onsite for microwave works, but the tray periodically makes a grinding noise when it is turning. Upon arrival tested unit by heating cup of water. Unit heated correctly. Found turntable motor is operating,but making noise. Need to replace turntable motor. The turntable motor on the van is incorrect. Ordering new turntable motor. Office to reschedule ; ordrng 1 WB26X10208 (Turn table motor)"