We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Leander, Texas 78641
Kayman
Job Details:
05/14/2021
Arrived onsite for microwave that looks damaged or there is a problem with the wrap. I found the right side of the wrap slightly bowed allowing the white frame to show through. I did not see any dents or damage to the wrap. I adjusted the control and that side of the wrap. The gap has closed and the wrap within tolerance for the unit. It was most likely bowed due to the canister shape or installation. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near New Braunfels, Texas 78130
Andrew
Job Details:
05/14/2021
Arrived on site to test unit for loud noise while ice maker running cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Leander, Texas 78641
Kayman
Job Details:
05/14/2021
Arrived onsite for refrigerator not cooling. Upon arrival I found out the unit is over cooling not under cooling. I found food in the RC deli drawers freezing. I tested temps and found the RC=30 and FC=5 I ran diagnostics and found the damper opening and closing in diagnostics. I found that the whole time onsite the FC fan did not turn off and the damper stayed open to cool the RC. I found the RC thermistor out of range causing the unit to think its too warm in the RC I am ordering the rc thermistor(W10316760) and the UI as per CS. . ; ordrng 1 W11284720 (UI) and 1 W10316760 (Thermistor)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42MHS00
Near Austin, Texas 78731
Luis
Job Details:
05/14/2021
"Arrived on site for no cool. Found evaporator incased in ice,removed cover,advanced defrost timer,heater not powering on,checked continuity on heater failed diagnosed a defective heater. Ordering heater assembly customer will need to defrost unit 24hrs before return appointment. ; ordrng 1 WP2006750 (Heater)"
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Dripping Springs, Texas 78620
Leonardo
Job Details:
05/14/2021
Arrived on site to test unit for broken glass door. Replaced front door glass test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Dripping Springs, Texas 78620
Brandon
Job Details:
05/14/2021
"Arrived on site for customer complaint of unit not heating, found failed element, I replaced element, unit tested good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Leander, Texas 78641
Kayman
Job Details:
05/14/2021
Arrived onsite to install previously diagnosed parts. I installed both interlocks and tested the unit. The unit blew the filter fuse as soon as I tried to heat a glass of water. I accessed and found the diode connected to the common terminal of the capacitor. I connected the diode to the correct position on the line terminal and re tested the unit. The unit is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY00
Near Cedar Park, Texas 78613
David S
Job Details:
05/14/2021
"Arrived on site to diagnose continuation of original issue of grinding sound from water line when dispensing water, replaced the valve and unit is functioning as designed, instructed customer that if the problem persists they are going to need a water line reducer for the unit to correct the issue. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Troy, Texas 76579
Jonathan M
Job Details:
05/14/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced fabric softener dispenser and tested the unit. Found the fabric softener dispenser filling with water and no leaks present. Advise customer to run several loads to ensure everything is running properly. Call complete.
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Austin, Texas 78745
Kevin
Job Details:
05/14/2021
"Arrived on site and inspected dryer and found the timer is hot to the touch, dryer has not been used recently. After replacing verified new timer is moving properly, job complete"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Andice, Texas 78628
Tommy
Job Details:
05/14/2021
Arrived onsite for handle having fallen off. Upon arrival found door loosely Together hinge screws loose as well as rest of the door. Tighten screws replaced handle and screws. Put door back into place and test. Found it operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
05/14/2021
Arrived on site to install previously diagnosed part. Removed freezer door and installed new freezer door. Tested water dispenser and water dispensed. Placed in diagnostics and completed ice maker harvest. Then ran water fill test. Water filled mold. Ice maker running as designed. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC1
Near Austin, Texas 78728
Justin
Job Details:
05/14/2021
"Arrived on site for a dryer that would pop the breaker. Upon arrival the customer stated the breaker would pop as soon as you plugged the unit in. He also stated that the unit was working fine at the old house and as soon as they moved here it began. I found the home to be a new build and it to be on a GFCI, it was also a 240V dryer on a 120V breaker box. I turned the breaker on and checked voltage at the wall. There was no polarity issues and the voltage was good. I plugged the unit in and the breaker popped right away. I gained access to the terminal block and found it in good shape. The power cord ohmd out good as well. I gained access to the control and harness and found both in good shape. I advised the customer the unit appears to be as designed and they may need to call an electrician.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Belton, Texas 76513
Al
Job Details:
05/14/2021
Arrived on site and inspected dryer scraping noise.Confirmed the complaint and found a small rock logged in the front gasket.Removed it and unit now functioning as designed.JOB COMPLETE
We serviced a
FRIGIDAIRE RANGE
Model LFEF3011LWD
Near Belton, Texas 76513
Jonathan M
Job Details:
05/14/2021
Arrived on site for a range that has a broken baking element and has a surface burner that goes on high regardless of the setting. Inspected unit and work area. Confirmed both of the customers complaints and replaced bake element. Replaced the infinite switch but also noticed a bad spot on her element that was glowing red when the rest of it was not red. Spoke to PR and was advised that the element was about to break or stop working and advised to replace the element as well . Replaced surface element and tested the unit. The unit began working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS04
Near Jarrell, Texas 76537
Lou
Job Details:
05/14/2021
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I removed the ice maker and found the fill tube chute clogged with ice and the fill tube clogged with ice. Removed the ice and re-installed the IM and tested. Ice maker failed. I tested the calling for water and it failed as well. I found that the ice maker does not have a part number in the parts breakdown; therefore, I am ordering a CNOTE-PARTS RESEARCH: ICE MAKER and office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (PARTS RESEARCH-IC MAKER)"
We serviced a
GE REFRIGERATOR
Model PFSS5RKZCSS
Near Belton, Texas 76513
Jonathan M
Job Details:
05/14/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced control board and tested unit. Unit began working as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Fort Hood, Texas 76544
Al
Job Details:
05/14/2021
Arrived back on site to install previously ordered parts.Removed and replaced the drum and repair kit.Reassembled and unit tested as designed.JOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Georgetown, Texas 78628
Tommy
Job Details:
05/14/2021
"Arrived onsite for unit squeaking, upon arrival found unit squeaking. Found unit belt loose. Replaced according to ED on Sr. Tested found unit now operating as designed.
We serviced a
AMANA REFRIGERATOR
Model ART308FFDB07
Near Niederwald, Texas 78640
Kevin
Job Details:
05/14/2021
"Arrived on site and replaced fresh food door, fridge is now complete, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Georgetown, Texas 78633
Lou
Job Details:
05/14/2021
"Arrived on site to inspect refrigerator door handle. Upon further inspection, I found the left RC door handle had separated from the mount. I attempted to remount the handle and found the screw stripped on the handle. I removed and replaced the handle and at the same time, found the right RC door gasket torn. I removed and replaced the gasket and shaped the gasket with my heat gun tested and door is sealing correctly. No water leaks observed during service, job completed.; ordrng 1 W10830162 (RC door gasket)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHB0
Near Austin, Texas 78734
David Z
Job Details:
05/14/2021
Arrived on site to diagnose dishwasher with rack issues. Found upper rack right adjustor was broken off at the front wheel. Replaced with new adjustor kit. Unit is now working as designed. Call complete.
We serviced a
KITCHENAID OVEN
Model KEBS107DSS8
Near Austin, Texas 78746
Kevin
Job Details:
05/14/2021
Arrived on site and removed control board for rebuild. Also found harness to control board is burnt out and may no longer make a good connection.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AS1
Near Lampasas, Texas 76550
Tyler
Job Details:
05/14/2021
Arrived on site for microwave not heating up. Upon arrival I was able to verify that the turntable microswitches and main controls are all working after running multiple test at first I thought the magnetron gone bad but after further diagnosis I found out the diode capacitor were both blown not allowing the unit to hold a proper charge to supply the high-voltage components with.l I replaced both parts and found unit is now fully functioning and heating as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near San Marcos, Texas 78666
Andrew
Job Details:
05/14/2021
"Arrived on site to test unit for leak from underneath. Found unit was completely out of level causing leak from bottom of door. Left side was sitting on power cord. Secured cord properly, leveled unit, unit works good. No leaks detected. Found drain hose was over stretched causing hose to pinch on disposal drain causing unit to drain slowly. Advised maintenance to use an extension to ensure proper draining. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Jarrell, Texas 76537
Lou
Job Details:
05/14/2021
"Arrived on site to inspect washer not filling with water. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F7E5 & F8E1. Cleared the codes and continued with testing. I found the cold valve is not opening all the way and will need to be replaced. The unit completed diagnostics after the valve being tested. I am ordering the valve and office to schedule return service. No water leaks observed during service.; ordrng 1 W11210459 (Inlet valve)"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near New Braunfels, Texas 78132
Andrew
Job Details:
05/14/2021
Arrived on site to test unit for error code f6e2(miscommunication).
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2408NS0A
Near New Braunfels, Texas 78130
Andrew
Job Details:
05/14/2021
"Arrived on site to test unit for not responding. Found control board was receiving proper voltage but not sending voltage to panel. Replaced control, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, Texas 78702
Scott
Job Details:
05/13/2021
"Arrived on site for no drain washer . Couldn?t duplicate error at time of visit .no error codes ,passed diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
JENN-AIR COOKTOP
Model CVE3401B
Near Seguin, Texas 78155
Andrew
Job Details:
05/13/2021
Arrived on site to test unit for LR burner not working properly when set to low. Found wiring is burnt and brittle. Needing main supply harness and infinite harnesses. Also recommend replacing infinite switches due to showing signs of deterioration. ; ordrng 1 71003473 (harness- s) and 2 71003475 (INFI HARNESS)s and 3 W11088181 (switch-inf)s
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHS2667KE0
Near Burnet, Texas 78611
Cliff
Job Details:
05/13/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found icemaker fill tube causing water to drip on evap fan. Error code caused by fan malfunction shutting unit down. Removed ice and repaired tube. All is working properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE504DSS0
Near Austin, Texas 78730
Justin
Job Details:
05/13/2021
"Arrived on site for a dishwasher that stays in the wash cycle and never stops. Upon arrival the customer stated that another company has already changed out the control, UI, and the OWI sensor. He said the unit will run forever until manually stopped. I checked voltage at the wall and found it correct. I put the unit into diagnostics mode and found no stored error codes. I then ran a test cycle and it ran through as designed. I checked voltage at the junction and it was also good. I found correct voltage at the control too. I inspected the harness and found no damage. I called techline and spoke to Andrew and received SR# 7730755722. He advised that it appears to be running as designed. Upon running it through diagnostics again I found the fan motor not running and possibly causing the control to have issues. This indicates a possible bad control and fan needing to be replaced. I replaced both parts and then retested the unit in diagnostics. Unit is now working as designed. No leaks observed at the time of service. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, Texas 78731
David Z
Job Details:
05/13/2021
Arrived on site to replaced damaged dryer lid. Replaced lid due to transport damage. Verified unit is working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, Texas 78744
Kevin
Job Details:
05/13/2021
"Arrived on site and inspected washer and found it is not connected to any water source, power, or Drain. Due to customers complaint inspected underneath washer and found actuator arm is out of cam. Per service pointer W11531483A Replacing the actuator will correct the issue, job complete"
We serviced a
IKEA DISHWASHER
Model IUD8555DX1
Near Austin, Texas 78727
Justin
Job Details:
05/13/2021
"Arrived on site for a dishwasher not running through the cycle. Upon arrival the customer stated the unit would fill and drain and will leave some water in the tub but would do nothing else. They said they pulled out the filter and found a bunch of glass in there as well. I put the unit into diagnostics mode and found stored error codes F8E4 for drain motor electrical problem, F9E1 for diverter not finding position, and F6E4 for float switch open. I then ran a diagnostics cycle and it filled with water, then you could hear the drain pump struggle, and nothing else. I ohmd out the float switch and found it to be good. I then checked voltage at the drain pump and it was fluctuating in and out. I did find voltage at motor to be correct. I found that the unit had a bad control and sump and motor. Possible a bad drain pump as well. I also found the dispenser physically broken.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5SHAXLQ01
Near Austin, Texas 78759
David Z
Job Details:
05/13/2021
"Arrived on site to follow up on refrigerator that was not cooling properly. On arrival found the compressor was off and had been off for several days. After adjusting knobs I barely was able to get the unit to click. Replaced the start relay. After replacing the start device I tested knobs again and was able to get it to kick on when fully turned to the right and maxing out the temp. Found thermostat rattling.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Kyle, Texas 78640
Kevin
Job Details:
05/13/2021
"Arrived on site and inspected range and found F1E0 showing on display, checked saved error codes and also found F1E1. A new control board will be needed to correct the issue. Control boards are currently exparts and informed customer of how that effects availability.; ordrng 1 W11528352 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Manor, Texas 78653
Matthew
Job Details:
05/13/2021
Arrived onsite to replace previously diagnosed parts. Replaced valve. Tested unit and unit is functioning properly. No leaks present at this time. Noticed that floor was not allowing unit to be completely leveled.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ02
Near Round Rock, Texas 78665
Kayman
Job Details:
05/13/2021
Arrived onsite for refrigerator with low pressure at the dispenser. Upon arrival I confirmed the Lowe pressure. I found that is you remove the filter and use the bypass cap the pressure restores to normal and stays at normal pressure. I recommended replacing the filter head reservoir assembly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUDF204ESB00
Near Austin, Texas 78732
David Z
Job Details:
05/13/2021
"Arrived on site to diagnose refrigerator that is not defrosting and making noise. On arrival unit was unplugged and defrosted. Checked fans and found fans good. Checked drain dray and found rust and debris in the drain trap, likely the cause of the failure. Called tech line and spoke with Joel, who had me test the defrost circuit. Found 120v going to heater, and 103 ohms resistance. Tech line advised to monitor and see if unit builds ice again. If it does order part #W10281315,; ordrng 1 W10281315 (Defrost heater?)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ
Near Canyon Lake, Texas 78133
Robert
Job Details:
05/13/2021
Arrived on job for complaints of no air flow. Found the damper was stuck in close position blocking air flow. Reposition air vent to allow damper to work properly.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Bertram, Texas 78605
Cliff
Job Details:
05/13/2021
Arrived on site to diagnose a range with a broken top. Found glass top broken above lf burner. Replaced glass and all is working properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Georgetown, Texas 78628
Tommy
Job Details:
05/13/2021
"Arrived onsite for dishwasher leaking from left side. Upon arrival found unit was unleveled, found unit also had gap in cabinet near it took photos to document. Tested unit found it operating found moisture however by door. Found door slightly out of alignment as well as tub right gasket out of line. Also found unit was over suds. Realigned unit, leveled out gasket back into place and tested. Found unit no longer having dripping. Job Completed. Let customer know about soap and over sudzing."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Austin, Texas 78723
Luis
Job Details:
05/13/2021
"Arrived on site for no cool. No traces of uv dye on evaporator,checked compressor compartment no traces on tubing or weld joints,checked pressures,pressure -20 and 75,unplugged unit low side pressure equalizing.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Austin, Texas 78744
Kevin
Job Details:
05/13/2021
"Arrived on site and inspected range and found left to valve stems are twisted and knobs cannot be centered, replaced entire manifold end it is now working properly, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, Texas 78731
David Z
Job Details:
05/13/2021
Arrived on site to install new freezer door to resolve dented door from delivery. Replaced freezer door. Installed handle. Verified unit is closing and sealing. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Georgetown, Texas 78628
Lou
Job Details:
05/13/2021
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the it in diagnostics and tested the ice maker for error codes on test #56 and found no error codes. Tested the unit in test #58 and it passed. Tested in test #59 and the motor failed. Tested in test #57 and the motor failed. When I went to replace the ice maker, I found that I was sent with the wrong IM part. I verified the model/serial numbers and found that we had the incorrect model number. Corrected the model in the ticket and researched the parts diagram and found the part number that I was sent with was wrong as was the HV control. I advised the customer of my findings. I am ordering the correct ice maker and HV control and office to schedule return service. I corrected the ticket. No water leaks observed during service.; ordrng 1 W10843055 (HV control) and 1 W11294907 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Temple, Texas 76502
Tyler
Job Details:
05/13/2021
Arrived on site for refrigerator not cooling properly and getting a lot of ice put up on the back wall the freezer according to the customer upon arrival. Upon arrival customer also stated that 10 minutes before I showed up The ui Was shutting down resetting nonstop. Upon further investigation I was able to narrow down that the issue was within the wiring harness of the evaporator fan motor inside of the freezer compartment it was causing a power shortage to the main control causing it to power down and restart at this point the high-voltage control and ui control of both working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Canyon Lake, Texas 78133
Andrew
Job Details:
05/13/2021
"Arrived on site to replace drive pulley and belt from previous diagnosis. Replaced parts, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Marion, Texas 78124
Andrew
Job Details:
05/13/2021
"Arrived on site to test unit for lid stuck locked. Lid was open upon arrival. Customer stated it?s been working great since. Found no error codes. Ran diagnostics test 51 with no errors. Removed drain to inspect for obstruction, found nothing. Called techline and found water temp sensor was faulty. Recommended replacing valves. Office to reschedule.??????SR#7730756188; ordrng 1 W11172234 (housing)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Seguin, Texas 78155
Andrew
Job Details:
05/13/2021
"Arrived on site to test unit for not cooling. Unit was cold and freezing as designed upon arrival. Found evap thermistor was not installed in proper location and readings were showing warmer than actual temps. Control was acting erratically during diagnostics by flickering and lights were illuminating randomly. Replaced thermistors and control, tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Bastrop, Texas 78602
Matthew
Job Details:
05/13/2021
"Arrived onsite to replace previously diagnosed parts. Replaced left rear orifice holder. Tested unit for function and leaks, no leaks detected at this time. Burner is functioning correctly. Customer had intermittent issues with control and confirmed F0E1 internal board failure. Replaced board. Tested unit and unit is functioning properly. Job complete"
We serviced a
MAYTAG FREEZER
Model MQF1656TEW01
Near Canyon Lake, Texas 78133
Andrew
Job Details:
05/13/2021
"Arrived on site to test unit for ice building on bottom of cabinet. Found drain tube was clogged with foam and permagum. Removed obstruction, tested unit, unit works good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Austin, Texas 78752
Jacob
Job Details:
05/13/2021
Arrived onsite for the unit not making ice. Replaced both water valve and ice maker. Tested ice maker. Heard it fill with water and motor on ice maker is turning. No leaks at this time. Job complete. Let customer know that is the ice seems to come out kind of small there still potentially be something stuck in the water lines. Let her know to throw out 1 buckets worth of ice just incase. Job complete
We serviced a
JENN-AIR COOKTOP
Model JGC8430BDS
Near Austin, Texas 78732
David Z
Job Details:
05/13/2021
"Arrived on site to diagnose cooktop with 2 burners not properly lighting. Found front 2 were having the issues. Cleaned off with wire brush to clean spark surfaces. Retested and found front left good, but front right was arcing to the cooktop often. Tried adjusting igniter stalk but it cracked. Ordering new igniter to resolve, as well as screws and orifice holders due to rust. ; ordrng 1 WP74009336 (Igniter) and 8 WP3368921 (Screw)s and 1 WP7527P002-60 (Orifice holder) and 1 WP7527P004-60 (Orifice holder) and 1 WP7527P033-60 (Orifice holder) and 1 74009553 (Orifice holder)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Liberty Hill, Texas 78642
Jonathan S
Job Details:
05/13/2021
"Arrived on site for microwave door not always closing. Inspected unit and work area. Found door shutting but lamp has failed. Removed failed lamp and installed new. Tested door operation. Performed diagnostics mode and checked for fault codes, none found. Tested all components. All tested good. Spoke with customer on opening and closing door."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ04
Near Austin, Texas 78724
Matthew
Job Details:
05/13/2021
"Arrived onsite for refrigerator not cooling at all. Upon arrival fridge was unplugged and the compressor compartment cover was off. Plugged unit in and checked amp draw on compressor, recorded .04amps
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Buda, Texas 78610
Lou
Job Details:
05/13/2021
"Arrived on site to inspect range console damage. Upon further inspection, I found a small dent in the top right corner of the console. Removed and replaced the console and tested the unit. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Buda, Texas 78610
Lou
Job Details:
05/13/2021
"Arrived on site to inspect refrigerator ice dispenser not working. Upon further inspection, I found the ice bin full of ice. Tested the dispenser and it dispensed both cubed and crushed ice. Unit is operating as designed. No repairs needed at this time. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Austin, Texas 78702
Scott
Job Details:
05/13/2021
"Arrived on site to replace spark board and valve . Retested and found range just needed igniter . Replaced igniter and unit is preheating normally . No gas leaks detected at time of service.
We serviced a
MAYTAG FREEZER
Model MQF1656TEW02
Near Nolanville, Texas 76559
Al
Job Details:
05/13/2021
Arrived on site and inspected free standing freezer not freezing items on the top shelf.Confirmed the complaint and disassembled and found the evaporator fan was dead.Removed and replaced it and unit began circulating the air needed to freeze items inside of the unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Manor, Texas 78653
Matthew
Job Details:
05/13/2021
Arrived onsite for refrigerator not dispensing ice. Upon inspection found auger motor non responsive. Replaced motor and tested unit. Unit is now dispensing ice. Job complete .
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS5
Near Pflugerville, Texas 78660
Kayman
Job Details:
05/13/2021
Arrived onsite for microwave with touch panel issues. Upon arrival I confirmed that only the left half of the control panel was responsive. I was able to heat a cup of water using the left half. I will need to return with the main control and control panel to complete the repair. Office to R/S due to part availability. ; ordrng 1 W11443147 (Control main)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, Texas 78750
Justin
Job Details:
05/13/2021
Arrived on site to install previously diagnosed parts. I unplugged the unit and installed the new control. I then put the unit in diagnostics mode and found stored no stored error codes. I found the unit still not putting enough pressure through the top wash arm. I then installed a new sump and motor and ran a diagnostics cycle again. The unit was now giving significantly stronger pressure on top wash arm. No leaks observed at the time of service. Unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, Texas 78641
Jonathan S
Job Details:
05/13/2021
"Arrived on site for dishwasher door falling down and top rack rolling off of track. Inspected unit and work area. Found caps for toe plate missing. Found stopper not staying on track. Found door spring bent, bushing and friction pad broken. Installed new stopper on left side track. Uninstalled unit and replaced bushing, spring and pads. Reinstalled unit and found not enough clearance on side causing spring to rub cabinet. Informed customer of service performed and issue with clearance. Performed diagnostics mode, no faults codes stored. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cedar Park, Texas 78613
Justin
Job Details:
05/13/2021
"Arrived on site for a dishwasher with a lower spray arm not working. Upon arrival the spay arm had actually been melted onto the heating element. I removed the spray arm and found the nut broken which cause it to fall off. I installed a new spray arm and then put the unit into diagnostics to check if the heating element got affected. I found no stored error codes. I found the heating element still working as designed and drawing the correct amount of amperage. I found the unit running as designed. The customer stated they were worried about the slight burnt plastic smell when the spray arm melted. After running the heating element and removing the melted arm the smell was no longer present. I advised them now that the wash arm and burnt plastic was removed it went away.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Mustang Ridge, Texas 78610
Kevin
Job Details:
05/13/2021
"Arrived on site and inspected dryer and found it is not heating, found connector is loose at heating element and after resetting it dryer is now heating, took one picture.
We serviced a
GE DISHWASHER
Model DDT595SSJ0SS
Near Georgetown, Texas 78633
Jonathan S
Job Details:
05/13/2021
"Arrived on site to install previous diagnosed parts. Removed failed UI and set Personality code on new UI. Installed new and assembled unit. Per diagnostics mode and tested all components. Ran in normal cycle. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Volente, Texas 78641
Jonathan S
Job Details:
05/13/2021
"Arrived on site for dishwasher leaking water. Inspected unit and work area. Found traces of water by diverter. Performed diagnostics mode, no error codes. Monitored test cycle and found leaking at diverter. Will need to replace sump assembly to repair. Removed failed sump and installed new. Performed diagnostics mode and ran test cycle. Monitored operation and observed for water leaks. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Buchanan Dam, Texas 78609
Cliff
Job Details:
05/13/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found refrigerant leak in evaporator.
We serviced a
AMANA REFRIGERATOR
Model ABB2522FEW
Near Georgetown, Texas 78626
Tommy
Job Details:
05/13/2021
Arrived onsite for refrigerator no cool. Upon arrival found all fans and compressor running but still no cool.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Hutto, Texas 78634
Wesley
Job Details:
05/13/2021
Replaced main control, door ui and dispenser ui at same time. Symptom of short cycling dispenser ui and shimmering LED lighting persisted without a change. Techline walked through every DC load in diagnostics to find a DC load short cycling control. No loads causing a short cycle in diagnostics. Verified polarity and dedicated circuit at power supply. Compressor does not short cycle when control resets.
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Liberty Hill, Texas 78642
Jonathan S
Job Details:
05/13/2021
"Arrived on site for washer having water remaining in tub in cycle is completed. Performed diagnostics mode and checked for error codes. Found error F9-E1 long drain and F0-E2 over suds. Tested operation in manual test mode and confirmed slow drain. Gained access to drain pump and found kink in drain from tub to pump. Disconnected drain pump to correct and cleared filter. Assembled unit and tested operation. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Austin, Texas 78748
Kevin
Job Details:
05/13/2021
"Arrived on site and inspected washer and found cold water valve has a crack in it, washer is not hooked up to any water source, drain, or power. Replaced valve assembly due to visible crack but could not test washer for correct operation, job complete"
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Kyle, Texas 78640
Kevin
Job Details:
05/13/2021
"Arrived on site as set washer into a diagnostic cycle and found saved error code for long Phil, ran all functions in manual diagnostic. Cold water valve and hot water valve are operating normally. Everything checks good. Ran an automatic test cycle and a calibration cycle and both passed properly. Could not find any definitive reason mechanically for customers experience. Customer is still loading the washer the all the way and using too much detergent. Discussed how this could possibly be The issue. Did not recommend any further replacement parts, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Austin, Texas 78731
Luis
Job Details:
05/13/2021
"Arrived on site for no lights. Diagnosed a defective freezer led module,replaced led module powered unit on all leds working as designed.
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Austin, Texas 78723
Matthew
Job Details:
05/13/2021
"Arrived onsite for washer making grinding noise during spin. Upon inspection found evidence of failed gearcase. Ran spin test and grinding was apparent. Replaced gearcase, rotor and slider. Tested unit and unit is functioning properly. No noise at this time. Job complete"
We serviced a
GE MICROWAVE
Model PEB9159SJ1SS
Near Austin, Texas 78731
David Z
Job Details:
05/13/2021
"Arrived on site to install previously diagnosed parts to resolve microwave that was not heating or running turntable. Found control panel and turntable good, but found top interlock failed and not making contact. Replaced top interlock and turntable motor. Retested and found all working as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Austin, Texas 78758
Scott
Job Details:
05/13/2021
"Arrived on site ,replaced both rails . Reshaped gasket . Cleaned out frost build up . All fans working . No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bertram, Texas 78605
Cliff
Job Details:
05/13/2021
Arrived on site to diagnose a washer that is not cleaning properly. Found actuator out of position preventing unit from shifting out of spin. Reset actuator to proper position and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Georgetown, Texas 78628
Lou
Job Details:
05/13/2021
"Arrived on site to inspect refrigerator water dispenser dripping. Upon further inspection, the Custer advised that after they get water from the dispenser, the unit will drip water shortly afterwards. I tested the dispenser several times and towards the end of my testing, I found the water dispenser dripped. I removed and replaced the inlet valve and retested and unit is operating as designed. No water leaks observed at the end from service, job completed."
We serviced a
GE REFRIGERATOR
Model GFSS6KEXASS
Near Woodcreek, Texas 78676
Robert
Job Details:
05/13/2021
Arrived on job for complaints of leaks. Found drain blockage in refrigerator. Cleared drain and test. No additional leaks detected at time of service
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Austin, Texas 78717
David S
Job Details:
05/13/2021
"arrived on site to diagnose washer not draining during cycle, Customer informed us that the drain pump did not function correctly once before leaving standing water but since then has worked, tested unit for error codes and found none, put unit into quick diagnostics and unit functioned properly, upon further inspection we found the latch intermittently failing, we replaced the latch and now unit is functioning as designed. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bastrop, Texas 78602
Matthew
Job Details:
05/13/2021
Arrived onsite to replace previously diagnosed parts. Found incorrect panel. Need to re order broil drawer panel and return with other parts. Did install oven rack. Office to reschedule.; ordrng 1 W10482110 (panel-drwr)
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS1
Near Dripping Springs, Texas 78620
Leonardo
Job Details:
05/13/2021
Arrived on site to test unit for fan making loud noise. Found screw hitting blade. Removed screw test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Georgetown, Texas 78626
Tommy
Job Details:
05/13/2021
"Arrived onsite for doors not being aligned, upon arrival found doors operating as designed, spoke with customer on shutting left before right, found unit freezer handle was miss installed didnt have bolt, used truck stock and tightened handle down. Job Completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Spicewood, Texas 78669
Brandon
Job Details:
05/13/2021
"Arrived on site to replace ice maker, after replacing, unit filled with water and tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF606ESS01
Near Burnet, Texas 78611
Cliff
Job Details:
05/13/2021
"Arrived on site to diagnose a refrigerator that is not cooling properly. Found communication failure between controls and rc thermistor. Rc harness, hv control, and ui will need to be replaced to complete repairs. .; ordrng 1 W11087438 (Harness) and 1 Authoneeded (Autho needed)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near San Marcos, Texas 78666
Robert
Job Details:
05/13/2021
Arrived on job for complaints of not dispensing. Found the drawer very hard to pull out but after a hard tug the bin was able to remove. Found ice blocking bail arm. Removed ice cube and test.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Kyle, Texas 78640
Leonardo
Job Details:
05/13/2021
Arrived on site to test unit for top trim coming up. Advised customer trim is not coming up trim is sitting correctly and theres a gap to let the oven glass vent. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB00
Near Pflugerville, Texas 78660
Kayman
Job Details:
05/13/2021
"Arrived onsite for refrigerator with ice clumping up on the bin. I found the inlet spraying out of the ice tray causing ice to form solid in the bin. I rep,aced the water tube and inlet valve. I tested the dispenser and ice maker fill. Both tested good and the ice maker inlet is no longer spraying. No leaks detected during time of service. Job complete."
We serviced a
WHIRLPOOL FREEZER
Model WZC3122DW01
Near Austin, Texas 78738
Brandon
Job Details:
05/13/2021
"Arrived on site for customer complaint of unit not cooling, found sealed system issue, called techline, they want us to tap the system and check pressures. Ordering filter drier and access valve, SS tech SR# 7730749258 ; ordrng 1 Cnote (SS tech) and 1 WPW10143759 (UVdrier) and 1 W10913906 (Access valve) and 1 Cnote (Office to reschedule)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS00
Near Round Rock, Texas 78665
Wesley
Job Details:
05/13/2021
"Arrived onsite and replaced icemaker to repair unit not producing ice. Replaced icemaker and tested, unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYM2
Near Austin, Texas 78752
Jacob
Job Details:
05/13/2021
Arrived onsite for unit leaking water during operation. Showed me a video and saw the unit leaking from the sump and motor. Got authorization to replace sump and motor. Replaced part. Tested unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCK25FVSS03
Near Burnet, Texas 78611
Cliff
Job Details:
05/13/2021
"Arrived on site to diagnose a refrigerator that is not dispensing ice. Found ice bucket frozen over, preventing auger from turning. Thawed bucket and all is working properly at this time. No leaks were found at time of service."
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FTMS02
Near Austin, Texas 78735
Luis
Job Details:
05/13/2021
Arrived on site for no ice. Ran diagnostics on optics failed,replaced optics power cycled unit icemaker ran through a harvest test.
We serviced a
GE REFRIGERATOR
Model ZISB480DMC
Near Spicewood, Texas 78669
Brandon
Job Details:
05/13/2021
"Arrived on site for customer complaint of unit not cooling properly, found failed evaporator fan motor, ordering motor. ; ordrng 1 WR60X10185 (Evap fan motor)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pflugerville, Texas 78660
Kayman
Job Details:
05/13/2021
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Driftwood, Texas 78619
Leonardo
Job Details:
05/13/2021
Arrived on site to replace manifold. Replaced manifold test unit and unit test good no leaks present at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Austin, Texas 78745
Kevin
Job Details:
05/13/2021
"Arrived on site and inspected washer and found a small crack on the corrugated black hose that leads from the new valve to the bleach cup. In order to correct this issue a new bleach cup would be needed. Also found left hinge is rusted and visible when bleach cup was removed to examine.