Near Round Rock, TX 78664
Kayman
Job Details: 06/29/2020
MICROWAVE WHIRLPOOL WMH73521CS4
Near Austin, TX 78728
Kayman
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for previously diagnosed parts. I installed the evap motor and harness the main control and the control UI. Unit is working as designed. Job complete.
Near Austin, TX 78726
David Z
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KSSS48QDX05 Arrived on site to install previously diagnosed switch to resolve no power to unit. Installed new power switch and retested. All is now working as designed.
Near Austin, TX 78748
Scott
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for not making ice . Found ice maker had failed . Replaced maker . Ran harvest , all checked normal . No water leaks detected at time of service. Job complete."
Near Dripping Springs, TX 78620
Robert
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of not washing. Found 120v to motor but not working. Replaced motor and test. No leaks detected at time of service.
Near Austin, TX 78737
Leonardo
Job Details: 06/29/2020
OVEN WHIRLPOOL WOS31ES0JS00 Arrived on site to replace blown fuse. Replaced fuse and tested unit. Unit functions correctly at this time. Blower working correctly. Job complete
Near Georgetown, TX 78633
Cliff
Job Details: 06/29/2020
MICROWAVE KITCHENAID KBMS1454SSS1 Arrived on site to replace turntable motor for microwave. Replaced motor and tested unit. Found all is functioning properly at this time.
Near Cedar Park, TX 78613
David S
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for icemaker not making ice and ice build up around around the ice chute. I inso cited the unit and work area. I found the error code e2 on test 56. I ran test 57 and the unit failed to harvest. Previous installed ice maker is defective. I am ordering 2 ice maker W11294907 assemblies to complete the repair. ; ordrng 2 W11294907 (icemaker)s
Near Georgetown, TX 78628
Cliff
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Arrived on site to diagnose a refrigerator that is not sealing properly. Found center mullion not closing all the way. Replace the mullion and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Lou
Job Details: 06/29/2020
OVEN KITCHENAID KOST100ESS03 "Arrived on site to inspect wall oven error code. Upon further inspection, I found the display showing error code F6E6. Following the tech sheet, I inspected the connections on the control and found a screw sitting on the control. Cleared the code and tested and the error code came back on. I cycled power and removed and replaced the main control Ed power and retested. Unit is operating as designed. I advised the customer of my findings/repairs. Job completed."
Near Round Rock, TX 78681
Scott
Job Details: 06/29/2020
WASHER MAYTAG MVWB835DW4 Arrived on site for unit not running . Found part that was replaced was rubbed . Found tub sitting to low . Replaced suspension. Ran calibration and diagnostics wash. All checked normal . Ran rinse and spin with about 9 lg beach towels . Stayed around for 1/2 the wash cycle . All checked normal . No water leaks detected at time of service. Job complete .
Near Buda, TX 78610
Brandon
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer complaint of unit not washing dishes, found hot water valve from house shut off, I turned on hot water valve, unit tested good."
Near Austin, TX 78733
Kevin
Job Details: 06/29/2020
WASHER WHIRLPOOL MVWB765FW3 "Arrived on site inspected washer is found saved error code F6E3, for communication failure between control and control panel, after replacing both washer will now pass test 52 and test 51. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Lou
Job Details: 06/29/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to install previously diagnosed and ordered part. Due to the main ACU failure and techline recommendations, I removed and replaced the main ACU and tested. Unit is operating as designed with no error codes. Job completed"
Near , TX 78738
Leonardo
Job Details: 06/29/2020
OVEN WHIRLPOOL WOS51EC7HS01 Arrived on site to test unit for not heating. Test unit and unit giving F8E0 blower error. Ordering new blower and control board and new wire harness office to reschedule ; ordrng 1 W11225360 (HARNESS ) and 1 W11225363 (HARNESS) and 1 W11233570 (HARNESS ) and 1 W11248652 (BLOWER) and 1 W11261167 (CONTROL BOARD)
Near Lakeway, TX 78734
Brandon
Job Details: 06/29/2020
RANGE WHIRLPOOL WEC310S0FS1 "Arrived on site for customer complaint of burners not turning down to low after set to 10, found failed control, called techline, replaced control, unit tested good. SR 7728185833"
Near Austin, TX 78749
Leonardo
Job Details: 06/29/2020
OVEN WHIRLPOOL WEE510S0FS2 "Arrived on site to test unit oven light not working. Found shorted control panel. Replaced control panel , tested unit light works and unit and functions correctly. Job complete."
Near Austin, TX 78758
Kayman
Job Details: 06/29/2020
WASHER WHIRLPOOL MVWX655DW1 Arrived onsite for washer making grinding noise. Upon inspection I found the wash late not secured down all the way and warped. When I tried to put the unit into diagnostics it would not respond. I replaced the control and replaced the wash plate. I put the unit into diagnostics with success And ran the auto diagnostics cycle and everything is working as designed. I ran a manual high spin diagnostics and the unit is spinning as designed. The grinding is gone and No leaks detected during time of service. Job complete.
Near Kyle, TX 78640
Brandon
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site for customer complaint of freezer door handle being loose, found set screws stripped on right side and caused handle to fall down and swing causing scratches on door. Ordering door, handle and screws. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11115761 (handle) and 1 W11328753 (SCREWS) and 1 W11377193 (FREEZER DOOR)"
Near Round Rock, TX 78681
Kayman
Job Details: 06/29/2020
DISHWASHER JENN-AIR JDB3600AWS4 Arrived onsite for dishwasher not draining and not cleaning properly. Upon inspection I found the drain pump sounded like it had debris inside it and the drain hose looked like it had a lot of gunk build up. The resident stated that they have had some intermittent issues with the unit not engaging into cycles. I found some of the leds on the UI dim to where I almost couldn’t see the light indicating issues with the control..
Near Austin, TX 78749
Kevin
Job Details: 06/29/2020
WASHER AMANA NTW4516FW3 Arrived on site and inspected washer and found saved error code for long fill, reset connections on the valves and then ran all functions in manual diagnostics and everything passed. Started washer on a normal cycle and it is progressing properly. No water leaks detected at time of service, job complete"
Near Austin, TX 78704
David Z
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KBFS20EVMS8 Arrived on site to diagnose refrigerator that was building ice on freezer floor and leaking on floor. Performed diagnostic and found drain clogged causing water to leak in the FC and form ice. Found applicable service pointer to install new style drain and replace the duckbill drain type. Removed back panel and switched out drain. Disassembled freezer compartment and melted down all ice and verified the drain is working properly again. All is now working as designed
Near Horseshoe Bay, TX 78657
James
Job Details: 06/29/2020
ICE MACHINE KITCHENAID KUIO18NNXS2 Arrived on site and installed new pump assembly. Tested operation and found unit working properly. Job complete
Near Austin, TX 78759
David Z
Job Details: 06/29/2020
DRYER WHIRLPOOL WED49STBW1
Near Taylor, TX 76574
Andy
Job Details: 06/29/2020
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site for range oven not heating. Tested and inspected unit and found failed main control and oven spark module. Removed failed main control and replaced with new. Ordering needed oven spark module. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10860916 (module-spk BAKE)
Near Round Rock, TX 78665
Kayman
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL WDT730PAHZ Arrived onsite for dishwasher rack failure. Upon inspection I found the right side adjuster wheel had broken off. I replaced both adjuster assemblies. Unit is working as designed.
Near Austin, TX 78759
David Z
Job Details: 06/29/2020
DRYER WHIRLPOOL WED49STBW1 "Arrived on site to diagnose dryer not drying and noise coming from it. Performed diagnostic and ran unit. Found that the vent is not moving any air and has a major airflow restriction in the venting. Advised customer to have vents cleaned and recommended company to use. The door gasket is frayed and split and needs to be replaced as well. Ordering door gasket. Will also return with parts I came with for noise. Ran unit and did not hear any kind of squeaking, will retest when we come back to install door gasket. . ; ordrng 1 W10906683 (seal-door)"
Near Austin, TX 78759
David Z
Job Details: 06/29/2020
COOKTOP KITCHENAID KCGS356ESS00 Arrived on site to diagnose rear right burner that customer had issues getting to light. Found that the electrode was sitting close to the burner cap allowing only a tiny spark. Increased the gap by moving the igniter back away from the burner head. Retested and unit now lights 100% of the time. Call complete.
Near New Braunfels, TX 78130
Jacob
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRT112CZJW00 "Arrived onsite for freezer gasket not staying shut. Tested unit. Found that the gasket was not clinging well enough to the unit. Replaced freezer gasket. Tested door. Door test good. Let customer know to swing door shut freely, It will make the freezer door to pop open at anytime. No issues at this time. Job complete"
Near Austin, TX 78749
Kevin
Job Details: 06/29/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found saved error codes for Oversuds, unbalanced load. Found possible water trails down the back of the rear panel, Reset vent hose connection on top of tub. Ran washer in a diagnostic cycle and it did not leak. No further repair is required at this time, job complete see sticky notes for more information"
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/29/2020
REFRIGERATOR AMANA AFI2538AES "Arrived on site for refrigerator making noise, having warmer temperatures in FC and making ice. Inspected unit and work area. Found evaporator fan hitting ice and causing noise. Performed diagnostics mode and tested operation. Found FC thermistor reading temperatures at 28°. Gained access to evaporator and tested defrost sensor and found closed. Found incomplete frost pattern. Found restriction in seal system. Would need to replace compressor, filter drier and evaporator to repair. r. ; ordrng 1 12002730 (evaporator) and 1 W10160407 (compressor)"
Near Austin, TX 78749
Leonardo
Job Details: 06/29/2020
DISHWASHER KITCHENAID KDTE334DSS0 Arrived on site to test unit for possible unit leaking. Customer showed me picture of water under dishwasher. Ran unit for 30-35 minute no leaks present at this time.
Near Round Rock, TX 78681
Kayman
Job Details: 06/29/2020
COOKTOP JENN-AIR JGCP436HM00 Arrived onsite for previously diagnosed parts install and pressure reading using a monometer I tested gas pressure which resulted in the incoming gas pressure to unit 12.2 WCP and at center burner 3 WCP.
Near Marble Falls, TX 78654
James
Job Details: 06/29/2020
DRYER WHIRLPOOL MEDE200XW0 "Arrived on site and tested operation. Found relays click but motor will not run. Access drum and found belt has broken causing belt switch to open. Installed new belt and rollers. Tested operation and found motor not running. Found all fuses good and 120 volts getting to motor. Tested motor and found to have failed. Failure has caused over heating of motor and the blower wheel is seized to motor shaft. Unit will need new motor, blower wheel and housing to repair. ; ordrng 1 AUTHO (AUTHO) and 1 W10888146 (housing)"
Near Austin, TX 78758
Wesley
Job Details: 06/29/2020
DRYER WHIRLPOOL MED7230HW0 Arrived onsite and found unit issues corrected from prior resets. Advised customer all is set and ready to be used. Operating as designed.
Near Austin, TX 78735
Kevin
Job Details: 06/29/2020
DRYER MAYTAG MEDC215EW1 "Arrived on site and inspected dryer and found it is operating properly. Discoloration from vent surface to heating element is normal. No further repair is required at this time, job complete."
Near Austin, TX 78757
David Z
Job Details: 06/29/2020
WASHER WHIRLPOOL WFW5090GW Arrived on site to diagnose washer leaking from door area. Performed diagnostic and ran unit in clean washer cycle. Found that when water is agitating and reaches a higher level it runs between the door and bellow out the front. Need new bellow to resolve. Office to reschedule when parts available. ; ordrng 1 W11044836 (bellow)
Near Leander, TX 78641
Lou
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site to install previously diagnosed and ordered part. Due to the dispenser leaking rinse aid, I removed and replaced the dispenser and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Jacob
Job Details: 06/29/2020
COOKTOP KITCHENAID KCGC506JSS00 Arrived onsite to replace parts ordered by previous tech. Replaced all parts. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78738
Leonardo
Job Details: 06/29/2020
OVEN WHIRLPOOL KDRS483VSS03 Arrived on site to test unit for sparks and smoke. Found melted terminal block. Replaced terminal block Test unit and unit test good job complete.
Near Georgetown, TX 78628
Lou
Job Details: 06/29/2020
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site to inspect ice machine making too much ice. I placed the unit in diagnostics and tested. Unit showed the bin thermistor error. I removed and replaced the bin thermistor and turned the unit on and watched it for a cycle. Unit is operating as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Lou
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site to inspect refrigerator ice maker not working/wires cut. Upon further inspection, I removed the ice maker and found the fill tube heater wires broken. I removed and replaced the fill tube/heater and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Brandon
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for customer complaint of ice bin broken, found out that the installers did not remove packing material inside of ice bin section and bin was stuck after it made ice. Ice bin was broken, ordering ice bin. ; ordrng 1 W11185686 (ICE BIN)"
Near Marble Falls, TX 78654
James
Job Details: 06/29/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site and installed new control, rotor and stator. Tested operation and found unit working properly and all functions test good. Job complete"
Near Austin, TX 78701
Leonardo
Job Details: 06/29/2020
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to test unit not washing. Tested unit and found bad pump and motor. Need to order WPW10605057.. Office to reschedule.; ordrng 1 WPW10605057 (PUMP AND MOTOR )
Near Leander, TX 78641
Lou
Job Details: 06/29/2020
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site to inspect range oven not working. Upon further inspection, I tested the cooktop and all burners except the middle burner were operating as designed. I cleaned the middle burner head and retested and all burners operate as designed. I tested the oven on Bake at 350 degrees and could hear the control relay click, but the ignitor never began to glow.No gas leaks detected during service.; ordrng 1 W10888179 (bulb-light) and 1 W11126814 (cntrl-elec) and 1 W11176454 (igntr-oven)"
Near Kyle, TX 78640
Jacob
Job Details: 06/29/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for basket to unit had dropped and unit stuck draining. Tested unit. Found that suspension had gone bad and control board was no good. Replaced both parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near Marble Falls, TX 78654
James
Job Details: 06/29/2020
RANGE WHIRLPOOL KDRS463VSS04 Arrived on site and tested operation. Found 3 of 4 burners have large yellow flames. Verified correct orifices and found to be good. Found regulator not set correctly. Corrected orifice and adjusted flames to correct size. Unit tests good. Job complete
Near VLG O THE HLS, TX 78738
Leonardo
Job Details: 06/29/2020
OVEN KITCHENAID KOCE500ESS09 Arrived on site to replace front outer door. Opened new box and part was damage. Ordering new door again W11354870 tech to check for damage at storage to make sure it’s good before coming out. ; ordrng 1 W11354870 (OUTER OVEN DOOR)
Near Round Rock, TX 78681
Kayman
Job Details: 06/29/2020
WASHER WHIRLPOOL WTW7000DW1 Arrived onsite for washer water valve or connections leaking upon inspection I found that when the hot and cold valve is engaged the valve begins to leak from the middle stopper. I replaced the valve No leaks detected after repair. Job complete.
Near Austin, TX 78739
Scott
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF954CIHB01 Arrived on site for filter issues . Found filter cap defective . Will need to order cap . No water leaks detected . Call to set return .; ordrng 1 W11189114 (cap-filter)
Near Cedar Park, TX 78613
Kayman
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM03 Arrived onsite for previously diagnosed parts. I replaced the RC evap thermistor and harness. Unit is working as designed. Job complete.
Near Austin, TX 78738
Brandon
Job Details: 06/29/2020
VENTHOOD WHIRLPOOL UXT5536AAS3 "Arrived on site for customer complaint of buttons getting stuck behind stainless steel paneling. I found the control to be working, but the stainless steel was bent, I was able to adjust and tweak the stainless housing behind where the control mounts, unit tested good."
Near New Braunfels, TX 78132
Luis
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for no ice and not freezing correctly. Checked freezer found freezer not freezing items,removed compressor cover checked weld joints and tubing,found uv leaking from heat exchanger in compressor compartment slightly adjusted exchanger verified leak at exchanger
Near Austin, TX 78739
Leonardo
Job Details: 06/29/2020
DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site to test heating element with melted debris. Replaced heating, tested unit and unit heats and functions correctly. During inspection found leaking pump and motor. Need to return to replace leaking pump and motor ordering new pump and motor WPW10605057 Office to reschedule ; ordrng 1 WPW10605057 (PUMP AND MOTOR )"
Near Austin, TX 78759
David Z
Job Details: 06/29/2020
OVEN JENN-AIR JJW2730WS02 "Arrived on site to diagnose an oven that is not heating or starting either oven. Performed diagnosis. Found F1E1 error present, for appliance manager not working. Tried running both ovens and neither one will heat. Ordering UI and Appliance manager control. Appliance manager will need to be changed out, bringing UI if also needed. Office to reschedule when parts are available. ; ordrng 1 W10617330 (panl-cntrl) and 1 WPW10292568 (cntrl-elec)"
Near Austin, TX 78702
Leonardo
Job Details: 06/29/2020
DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site to test unit for upper right track function. Found right track broken. Replaced track, tested unit. Unit functions properly. Job complete"
Near Austin, TX 78749
Kevin
Job Details: 06/29/2020
WASHER MAYTAG MVWB835DW4 "Arrived on site and replaced control board diagnosed on previous visit. After replacement washer past calibration 52 and test 51 properly no water leaks from connections at time of service, job complete. If anything further happens lid lock should be replaced."
Near Hutto, TX 78634
Andy
Job Details: 06/29/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for range tripping breaker. Tested and inspected unit and found failed harness. Ordering needed parts. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10914403 (harns-wire) and 1 W11173616 (cord-power)
Near Austin, TX 78723
Luis
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for no cool. Pierced low side pressure reading -25 installed a uv drier,while installing uv drier found cap tube loose and disconnected from liner
Near Austin, TX 78739
Luis
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for no lights and no water. Found no lights powering on ui not registering doors open and no function from dispenser. Replaced defective main control,powered unit on all lights working tested water dispenser unit working as designed."
Near Hutto, TX 78634
Kayman
Job Details: 06/29/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite to install previously diagnosed parts. I installed the control. I ran a auto diagnostics cycle and unit is working as designed. Job complete.
Near Austin, TX 78746
Scott
Job Details: 06/29/2020
DRYER MAYTAG MEDB835DC4 Arrived on site for dryer making noise . Ran diagnostics got AF error code . Didn’t hear meter on metal sound but dryer was making unusual noise . Ordering repair kit . Call to set return .; ordrng 1 4392067 (dryer repair kit) and 4 MOTORMOUNTPADSs
Near Austin, TX 78732
Wesley
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL WDT910SAYM1 Arrived onsite Advised customer that diverter valve is leaking and sump and motor will be needing.
Near San Marcos, TX 78666
Richard
Job Details: 06/29/2020
OVEN WHIRLPOOL WFG505M0BB2 Arrived onsite for the oven not heating. Replaced IGNITOR and oven tested good.
Near Luling, TX 78648
Richard
Job Details: 06/29/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite for the refrigerator ice will not dispense. During testing found that there was ice build under the ice container where the auger shaft goes into. Removed ice build and tested. Ice is dispensing good. Complete
Near Georgetown, TX 78628
Cliff
Job Details: 06/29/2020
DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose a dryer that is not starting. Tested unit and found open thermal fuse. Replaced thermal fuse and tested unit. Found all is functioning properly at this time
Near Austin, TX 78739
Leonardo
Job Details: 06/29/2020
OVEN GE JT5000SF3SS Arrived on site to for fan making noise. Found fan blade hitting covers. Ordering new WB37T10021 cover convection fan and new WB37T10022 duct convection fan office to reschedule ; ordrng 1 WB37T10021 (COVER CONVECTION FAN ) and 1 WB37T10022 (DUCT CONVECTION FAN )
Near Austin, TX 78717
David S
Job Details: 06/29/2020
DISPOSAL WHIRLPOOL 1.873 I arrived on site for disposal not working. I inspected the unit and work area. I found the breaker was tripped. I reset the breaker and tested the disposal. The disposal came on and tripped the breaker. The disposal will need to be replaced. I replaced the disposal and tested it for leaks. No water leaks detected. Job complete.
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/29/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site for oven combo not able to set clock and intermittent response for keys. Performed diagnostics diagnostics diagnostics mode and checked fault history and found error codes. Found when attempting to set time unit would power off and reset. Called tech support and spoke with Dustin (7728180470). He stated to replace UI/console. Found no ETA available on part. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE APPOINTMENT ) and 1 W11297728 (UI)
Near Pflugerville, TX 78660
Andy
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site for refrigerator gasket issues. Tested and inspected unit and found mis shaped gaskets. Heat treated and re shaped gaskets. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
David S
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 A iced on site to install freezer door. I opened the box to Inspected the door and found it is the wrong door. We received a black door and the customers fridge is stainless steel. I am ordering another door to complete the repair LW10913113. Office to reschedule hen part becomes available.; ordrng 1 LW10913113 (dor-fip)
Near Pflugerville, TX 78660
Scott
Job Details: 06/29/2020
COOKTOP WHIRLPOOL WFC150M0EB2
Near Austin, TX 78749
Kevin
Job Details: 06/29/2020
WASHER MAYTAG MVWB300WQ0 "Arrived on site and inspected washer and found bearing noise during the spin cycle. Attempted to remove basket and found it is seized. Washer cannot be disassembled to be repaired.
Near Leander, TX 78628
Lou
Job Details: 06/29/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to inspect wall oven error code. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F6E4 & F8E0. Cycled the power and followed the tech sheet. I removed and replaced the main control and tested. Unit is operating as designed. Job completed."
Near Austin, TX 78746
Kevin
Job Details: 06/29/2020
WASHER MAYTAG MVWB765FC1 "Arrived on site and inspected washer and found saved error code F6E2 for communication failure, control board and control panel will be needed to correct issue.
Near Buda, TX 78610
Brandon
Job Details: 06/29/2020
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for customer complaint of broken seal, I replaced seal and used adhesive to attach. Unit also had an air flow issue, I recommended vent cleaning."
Near Austin, TX 78737
Luis
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL ED25PWXBN00 "Arrived on site for water leaking,found water consistently dripping from valve causing icemaker to over fill. Replaced defective water valve,no leaks at water valve,tested dispenser no leaks in compressor compartment ran water to icemaker good.
Near Austin, TX 78748
Kevin
Job Details: 06/29/2020
DRYER WHIRLPOOL WED560LHW0 Motor and wheel parts did not return; ordrng 1 W11327190 (WHEEL) and 1 W11327190 (MOTOR)
Near Horseshoe Bay, TX 78657
James
Job Details: 06/29/2020
OVEN JENN-AIR JJW2430WP02 Arrived on site and tested operation. Found no faults in memory. Tested temps and found temps to be correct. Customer is experiencing the display will change temps on its own while baking. Unable to duplicate issue at time of service.
Near Round Rock, TX 78664
Andy
Job Details: 06/29/2020
COOKTOP KITCHENAID WCG97US0HS00 Arrived on site for cooktop burner not lighting properly. Tested and inspected unit and found failed burner heads. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service
Near Austin, TX 78750
David S
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL WDF520PADW7 "Arrived on site for dishwasher not filling with water. I inspected the unit and work area. I found no fault codes in diagnostics, the unit would not fill. I replaced the inlet valve and tested the unit. The unit started to fill but would not wash. I inspected the unit and found good voltage going to the motor and the motor humming. I will have to order the pump and motor assembly o complete the repair. Ordering pump and motor W11025157. ; ordrng 1 W11025157 (pump&motor)"
Near Kyle, TX 78640
Leonardo
Job Details: 06/29/2020
COMPACTOR KITCHENAID KTTS505ESS0 Arrived on site to replace switch. Replaced switch test unit and then spring from actuator came off. Ordering new actuator WPW10451270. Office to reschedule. ; ordrng 1 WPW10451270 (ACTUATOR )
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 Arrived on site refrigerator having ice buildup in FC. Inspected unit and work area. Found ice buildup at front rail. Tested door operation and seal. Found gasket sealing. Will need to replace left and right door rails. Found no ETA available on part. Office to schedule for return. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE APPOINTMENT ) and 1 W10625069 (bracket) and 1 W10625070 (bracket)
Near Pflugerville, TX 78660
Andy
Job Details: 06/29/2020
OVEN WHIRLPOOL WOD51EC0AS04 Arrived on site for oven heating issues. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance.
Near Pflugerville, TX 78660
Andy
Job Details: 06/29/2020
RANGE MAYTAG MGR5770ADB
Near Austin, TX 78754
Scott
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM02 "Arrived on site for leaking fridge . Found ice build up at bottom of freezer , as well as ringing drain tube clogged with foam insulation . Removed obstructions in drain , water is flowing freely now to drip tray . No other leaks detected at time of service. Job complete ."
Near Georgetown, TX 78626
Cliff
Job Details: 06/29/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose a washer that is not completing cycles. Tested all parts and components and found no mechanical failures at this time. Did note over suds error and long drain error saved in control. Advised homeowner as they were unaware of cleaning cycle. Also advised homeowner that with water softener and excessive suds building overtime cleaning cycle may need to be ran up to once every two weeks to correct issue and prevent it from reoccurring.
Near Austin, TX 78704
Leonardo
Job Details: 06/29/2020
MICROWAVE WHIRLPOOL WMH32519CS "Arrived on site to test unit noise and arc flash. Tested unit and found shorted diode, magnetron and capacitor.
Near Cedar Park, TX 78613
David S
Job Details: 06/29/2020
RANGE WHIRLPOOL WFE515S0ES2 "Arrived on site for oven showing error code f9e0 and tripping the breaker. I inspected the unit and irk area. I found the function to be shorted out and the nuts welded onto the junction bolt. The main harness W11219898, and power cable pt400 with need to be replaced. .; ordrng 2 PARTSRESEARCH (JUNCTION BOLT NUTS )s and 1 PT400 (cord-power) and 1 W11219898 (harns-wire)"
Near Austin, TX 78756
David Z
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRT348FMEZ00 "Arrived on site to diagnose refrigerator that was freezing items in the RC compartment on the back of shelves. Checked unit and found that settings were set to colder, and items were on the back of the shelves and obstructing airflow. Showed the customer the adjustment point for the air channel in the freezer, and also explained to keep all items in the RC shelves pushed forward so that the airflow channel is unobstructed. All is working as designed at this time. Call complete."
Near Round Rock, TX 78681
David S
Job Details: 06/29/2020
OVEN KITCHENAID KODE500ESS04 "Arrived on site to install previous diagnosed parts. I removed the doors and replaced both outer panels and the handles due to rust spots. I removed the control panel and replaced new, due to rust spokes. I reassembled the unit and tested the units operation. Unit is operating as designed. Job complete"
Near Leander, TX 78641
Paul
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF540CWHB01 Arrived onsite for a refrigerator to replace previous diagnosed parts. I found a very low amount of refrigerant in the system. I replaced the compressor. I installed a dye drier and a low side service tap. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.00 oz’s of R134A. I tested the unit and found it working as designed. I inspected the evaporator and had a good frost pattern and found no refrigerant leaks on it. Call complete.
Near Austin, TX 78750
David S
Job Details: 06/29/2020
RANGE KITCHENAID KSIB900ESS0 "Arrived on site for range beeping and keys not working. I inspected the unit and work area. I entered diagnostics mode and found the unit showing 5 stuck key faults. I inspected the keypad of the unit, and the wiring for the controls. I will have to replace the keypad console to complete the repair. I am ordering the console W10547093(expart) to complete the repair. Office to reschedule due to availability.; ordrng 1 W10547093 (panl-cntrl)"
Near Georgetown, TX 78628
Cliff
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to diagnose a refrigerator that is intermittently not operating properly. Tested all parts and components and was not able to find any failures with unit at this time.
Near Austin, TX 78738
Robert
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived on job to replace refrigerator door. After replacement test operation all functions working properly. Customer said one shelf missing clip. Took pictures and ordered shelf; ordrng 1 W11300659 (GLASS SHELF)
Near Austin, TX 78749
Leonardo
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL KDTE104ESS0 Arrived on site to test unit for unit not washing correctly. Test unit and found unit working as designed at this time. Customer said the unit starts good but then stops spraying but it still continues through the cycle. Advised customer sump and motor could be getting hot and turning off. Will need to order new pump and motor WPW10605057 ; ordrng 1 WPW10605057 (PUMP AND MOTOR )
Near Cedar Park, TX 78613
Kayman
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ Arrived onsite for refrigerator / freezer gasket issue. Upon further inspection of the unit I found a small gap in the gasket. I applied heat to the gasket while I massaged that section in attempt to reform the seal. With success I advised customer to keep that freezer door shut for the rest of the day to give the rubber a chance to form in the correct position. Job complete.
Near Austin, TX 78726
David S
Job Details: 06/29/2020
DISHWASHER KITCHENAID KDTE234GBS0 Arrived on site and installed customer ordered parts. I installed the left side upper track and a new adjuster assembly on the left side of the upper rack.
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/29/2020
WASHER ELECTROLUX EFLW427UIW0 Arrived on site for washer making noises when in high spin. Inspected unit and work area. Ran unit in normal spin cycle. Performed diagnostics mode and checked for fault codes. Activated spin cycle.