Near Leander, TX 78641
Wesley
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL KRFC704FBS01
#7729335068 spoke with tech line and tested all issues but verified that unit fill tube heater is out of range and tube is frozen. Customer has intermittent production issues since last door replacement. Ordering door to repair. Office to reschedule. ; ordrng 1 W11254958 (DOOR)
Near Austin, TX 78717
David Z
Job Details:
11/23/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03
"Arrived on site to follow up and install parts to resolve issues with light and fan coming on when light was pushed. Replaced burned out bulb and cavity thermistor, also replaced cook tray. Retested unit and could not duplicate any more failures. All is working as designed. Call complete."
Near Georgetown, TX 78628
Jonathan S
Job Details:
11/23/2020
DISHWASHER KITCHENAID KDTM404KPS0
Arrived on site dishwasher making intermittent noises. Performed diagnostics mode and monitored test cycle. Found drain pump at fault. Found all other operations working as designed. Office to schedule appointment when ETA is available on part. ; ordrng 1 SEENOTE (OFFICE TO SCH) and 1 W11412291 (DRAIN PAUMP)
Near Austin, TX 78728
David Z
Job Details:
11/23/2020
RANGE WHIRLPOOL WFG505M0BS3
Arrived on site to install diagnosed parts to resolve peeling trim on door. Installed new door skin and retested. Unit is now working as designed. Call complete.
Near Austin, TX 78759
Matthew
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM07
"Arrived onsite for freezer not going into a defrost cycle and accumulated ice. Upon inspection found unit is correctly going through cooling and defrost cycles, no ice blocks. What was noticeable was the upper part of the freezer seal was sagging and allowing warm air to enter the unit causing frost to build near the door. Repositioned the seal correctly so that warm air could not enter."
Near Pflugerville, TX 78660
Jimmy J.
Job Details:
11/23/2020
WASHER WHIRLPOOL WTW6120HW0
Arrived on site to replace previously diagnosed parts. Removed original belt and installed new belt. Placed in diagnostics and performed a high spin then a fast agitation. Squealing and screeching noise is gone. Job completed.
Near Leander, TX 78641
Lou
Job Details:
11/23/2020
WASHER WHIRLPOOL WTW8040DW4
"Arrived on site to inspect washer not draining. Upon further inspection, customer advised that the unit is putting too much water in the tub and wont drain. I placed the unit in diagnostics showing error code F8E3-overflow/flood condition. Cleared the code and continued with testing. Unit operated as designed. I tested the unit in a small wash cycle and found the valve would not shut off and the unit began by draining then agitating. Once I paused the unit and canceled the cycle, the drain pump came on and failed to drain all of the water. I drained the remaining water and removed the sensor tube from the control and blew through it and it is clear. I removed and replaced the main control and calibrated the unit. Retested in diagnostics and the unit operated as designed. Started another small cycle and it operated as designed. Advised my customer of my findings and repairs. No water leaks observed during service, job completed."
Near Austin, TX 78750
Scott
Job Details:
11/23/2020
RANGE KITCHENAID KSIB900ESS0
Arrived on site for unit beeping randomly . Ran diagnostics and got stuck key pad . Ordering console and control . Call to set return . ; ordrng 1 W10547093 (CONSOLE ) and 1 W11100622 (MAIN CONTROL)
Near Manor, TX 78653
Matthew
Job Details:
11/23/2020
FREEZER GE DSE25JSHECSS
"Arrived onsite for not freezing in FC and not making ice. Upon inspection found evaporator with irregular frost pattern. No frost was present on the upper portion of the evaporator coils. Unit has a Sealed system issue. Will need to order and replace compressor, evaporator, overload, dryer and access valve. Also ordering lokring tool and lokrings. Also prep kit and heat shield. Will need sealed system technician scheduled for 2 hours. Need AUTHO. Office to reschedule. ; ordrng 1 NEEDAUTO (NEED AUTO ) and 1 TJ90SF8404 (VALVE ) and 1 WR08X21100 (refrigerator overloa) and 1 WR49X10027 (sxs heatshie) and 1 WR86X25269 (DRYER ) and 1 WR87X10224 (compressor kit egys6) and 1 WR87X29147 (ref evaporator) and 1 WR88X16 (lokprep 65 g) and 2 WR97X10021 (refer 5/16x5/16 strg)s and 1 WX5X1 (lokring tool)"
Near Kyle, TX 78640
Andrew
Job Details:
11/23/2020
DRYER GE DBXR463ED1WW
Arrived on site to test unit for broken knob and loud screech. Replaced knob and found when weight is in drum unit has a high pitch noise. There is alot of play with drum from worn top drum bearing. Needing top drum bearing to fix issue. ; ordrng 1 WE3M20 (TOP DRUM BEARING)
Near Georgetown, TX 78628
Scott
Job Details:
11/23/2020
DISHWASHER JENN-AIR JDB1250AWP
"Arrived on site for dishwasher not staying closed . Found latch return mechanisms as failed . Will need new latch assembly. No water leaks detected at time of service. ; ordrng 1 WPW10275768 (LATCH )"
Near Austin, TX 78745
Luis
Job Details:
11/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS00
Arrived on site for noise complaint. Ran diagnostics ran all fans no odd noise present
Near Austin, TX 78745
Kevin
Job Details:
11/23/2020
DRYER MAYTAG MGDC215EW2
"Arrived on site and found handle is broken on dryer door, replaced handle and dryer is now correct, job complete"
Near Georgetown, TX 78633
James
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01
Arrived on site and tested operation. Found door not sealing properly and hard to open. Found cabinet not square and causing door issues. Attempted to square cabinet but will need shims on right rear wheel to square unit to allow proper operation of door. ; ordrng 1 4387828A (shim)
Near Austin, TX 78749
Leonardo
Job Details:
11/23/2020
DISHWASHER WHIRLPOOL KDFE304DSS0
Arrived on site to replace control board and control panel. Replaced both parts test unit and unit test good job complete.
Near Austin, TX 78703
Leonardo
Job Details:
11/23/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on site to test unit for unit leaking. Test unit and found drain hose completely clogged. Unclogged drain hose test unit and unit draining correctly job complete.
Near Austin, TX 78717
David S
Job Details:
11/23/2020
WASHER WHIRLPOOL WTW5105HW0
Arrived on site for washer being noisy. I inspected the unit and work area. I gained chess to under the unit and found everything tightened and secured properly. I ran a diagnostics cycle and found the unit operating as designed. I out the unit through a DLMS calibration cycle. The unit is operating as designed. Job complete.
Near Leander, TX 78641
Lou
Job Details:
11/23/2020
REFRIGERATOR KITCHENAID KRFC704FPS03
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, customer provided a video of the ice maker in harvest mode. Customer advised they never hear the water turning on to the IM. I placed the unit in diagnostics and tested the ice maker in test #120. The IM harvested as designed. I removed the ice maker and found the fill tube heater wires broken. I advised the customer of my findings. I am ordering the fill tube/heater assembly and office to schedule return service due to part being OOS. No water leaks observed during service.; ordrng 1 W11230096 (tube-water)"
Near Georgetown, TX 78633
Jonathan S
Job Details:
11/23/2020
RANGE GE CGS990SET1SS
Arrived on site to install previous diagnosed part. Gained access to igniter. Removed failed igniter and installed new. Tested unit on bake mode and found igniting. Assembled unit and tested on convection bake and monitored unit to preheat. All tested good.
Near Leander, TX 78641
Wesley
Job Details:
11/23/2020
DRYER WHIRLPOOL WED9550WW1
Arrived onsite and found the fuse blown causing unit to not be able to run. Replaced the valve. Unit is now operating as designed. All else checks good.
Near Pflugerville, TX 78660
David S
Job Details:
11/23/2020
WASHER WHIRLPOOL MVWB865GW0
Arrived on site for washer being locked. I inspected the unit and work area. I found the lid locked and the controls unresponsive. I installed the new control and tested the unit. I found it operating as designed.
Near Hutto, TX 78634
Jimmy J.
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00
Arrived on site for Rattling or Vibrating Noise - RefrigeratorRemoved the crisper drawer to locate the noise. I identified the noise to be the damper opening and closing when the doors are opened and closed. This is normal operation when the freezer is opened as well. Refrigerator is operating as designed. No leaks detected. Job completed.
Near Austin, TX 78725
Jacob
Job Details:
11/23/2020
REFRIGERATOR KITCHENAID KRSF705HBS00
Arrived onsite for unit not cooling in the refrigerator side. Looked at unit. Found that there was ice buildup on the refrigerator evaporator. Let customer know to allow unit to unthaw before returning for service. Ordered parts. Office to reschedule ; ordrng 1 W10323459 (thermistor) and 1 W10797301 (cntrl-elec) and 1 W10862067 (fan-scroll)
Near Kingsbury, TX 78638
Robert
Job Details:
11/23/2020
REFRIGERATOR KITCHENAID KRFC302EBS00
Arrived on job for complaints of not cooling. Found both fans working and compressor running no frost pattern and no detected leak with uv light. Ordered SS parts will need SS tech. ; ordrng 1 W10143759 (drier (service)) and 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 W11256565 (EVAPORATOR )
Near Georgetown, TX 78628
Scott
Job Details:
11/23/2020
WASHER MAYTAG MHW5630HC1
"Arrived on site , replaced dispenser. Ran all valve cycle as and full diagnostics wash. No water leaks detected at time of service. Job complete ."
Near Leander, TX 78641
Lou
Job Details:
11/23/2020
WASHER WHIRLPOOL WTW4816FW2
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit making a screaming noise during the spin cycle, I contacted techline and they recommended that I replace the tub, spin basket, drive block, cam, and motor. I replaced all parts and calibrated and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Hutto, TX 78634
Jimmy J.
Job Details:
11/23/2020
RANGE WHIRLPOOL WFG320M0BS3
Arrived on site for unit # 92 range control panel damaged- ALSO MISSING MED SIZE CAP FOR BACK LEFT BURNERNew panel was damaged. Builders brought a cap to customer so cap was not needed. Customer was informed that the office will call him once the new panel is in for return visit and install. No to all COVID questions. ; ordrng 1 W11097777 (panl-cntrl)
Near Dripping Springs, TX 78620
Brandon
Job Details:
11/23/2020
RANGE WHIRLPOOL WEGA25H0HZ0
"Arrived on site for customer complaint of gas leak, I used gas sniffer and tested all connections. Customer states it happens during bake cycle. I tested unit, could not find any gas leak.; saved tckt"
Near Leander, TX 78641
Lou
Job Details:
11/23/2020
OVEN WHIRLPOOL WFG320M0BS3
"Arrived on site to inspect range oven not heating. Upon further inspection, I tested the oven on bake at 350 degrees and I could hear the relay click on the control but the glow ignitor failed. I removed and replaced the ignitor and retested and the unit is operating as designed. Tested the cooktop burners and all are functioning properly. I found the oven door gasket is torn and hanging down. I am ordering the door gasket. No gas leaks detected during service.; ordrng 1 WPW10535778 (gaskt-door)"
Near Manor, TX 78653
Matthew
Job Details:
11/23/2020
RANGE FRIGIDAIRE FFGF3012TBA
"Arrived onsite for potential gas leak. Used electric and liquid leak detector and could not find leak. Check main line, valve and connections. Notified customer and he recommended I leave the gas supply off until the gas company removed the red tag. Job complete."
Near Austin, TX 78735
Kevin
Job Details:
11/23/2020
WASHER WHIRLPOOL MVWB766FW1
"Arrived on site and inspected washer and found rotor is loose, after correcting ran all functions in a diagnostic cycle and everything checks good. Discussed correct loading procedure for this model and correct detergent usage. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78681
David S
Job Details:
11/23/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Arrived on site for dishwasher not filling with water. I inspected the unit and work area. I put the unit through diagnostics and found fault code F4e3 wash motor not working. I put the unit through a diagnostics cycle and found th washer motor not pumping at all. I am ordering the sump and motor assembly W11085683 to complete the repair. The office will reschedule when we have an eta on the part. ; ordrng 1 W11085683 (PUMP AND MOTOR ASSEMBLY)
Near Georgetown, TX 78633
Jonathan S
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM03
"Arrived on site to install previous diagnosed parts. Removed failed ice maker assembly and installed new wire and ice maker. Monitored harvest cycle and fill cycle. All tested good, no water leaks detected."
Near Austin, TX 78703
Jacob
Job Details:
11/23/2020
OVEN KITCHENAID KEBS207SSS0
Arrived onsite for unit slightly over cooking some food in the bottom oven. Looked at unit. Unit was working as it should. Went ahead and calibrated -20 degrees in bottom oven. Tested unit. No issues at this time. Job complete.
Near Austin, TX 78735
Luis
Job Details:
11/23/2020
FREEZER KITCHENAID KFIS29BBMS00
"Arrived on site for loud noise. Ran diagnostics diagnosed a defective freezer evaporator fan motor,replaced fan motor assembly,ran diagnostics noise no longer present.
Near Austin, TX 78701
Jacob
Job Details:
11/23/2020
DRYER WHIRLPOOL WED560LHW0
"Arrived onsite for unit not heating up. Looked at the terminal block and noticed that the red wire was not tied down with a screw. Put in new screw. Tested unit. Unit tested good, unit is working as designed. No issues at this time. Job complete"
Near Round Rock, TX 78664
David S
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Arrived on site to install previous diagnosed parts. I gained access to the diffuser and replaced it with new. I replaced the freezer door its new. I tested the after dispenser and it is working. The ice maker cycled. The unit is operating as designed.
Near Cedar Park, TX 78613
Lou
Job Details:
11/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=70 and RC=68 degrees. Placed unit in diagnostics and tested the 3 way valve on test #4 with gauges connected to low and high sides. My pressure readings were good until the 5th step of test #4. My readings were -15psi on the low side and 155psi on the high. By my readings, there is a restriction in the system possibly at the drier. I found no evidence of a leak on either evaporator or at the back of the unit with the compressor/drier. Compressor is reading 1.33amps and is warm, but not hot as is the line coming out the compressor. Also found that the RC evaporator enclosure (back housing is damaged and the evap cover cannot secure to it. I am ordering the RC evap enclosure, enclosure gasket, compressor, dye drier, access valve, CNOTE-2 HR JOB. Office to schedule return service. Unit left unplugged to keep from the compressor constantly running and bur
Near Austin, TX 78739
Luis
Job Details:
11/23/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
"Arrived on site for no ice and cooling complaint. At time of visit unit cooling correctly,checked deli control good,ran diagnostics weak air flow from ice box fan,no errors on icemaker,ran thermistor test reading ice room warm. Exiting diagnostics,ran quick ice fan powered on with good air flow diagnosed a defective main control,installed a new hv control."
Near Austin, TX 78737
Leonardo
Job Details:
11/23/2020
DISHWASHER GE GDT695SMJ2ES
Arrived on site to replace vent and gasket. Replaced all 3 parts test unit and unit test good job complete.
Near Harker Heights, TX 76548
Cliff
Job Details:
11/23/2020
RANGE WHIRLPOOL WFE524CLBS0
Arrived on site to diagnose a range that is making noise. Found unit not leveled causing frame noise due to fan vibration. Reset unit to proper position and found no noise after fix. All is working properly at this time.
Near Georgetown, TX 78633
Jonathan S
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
"Arrived on site to install previous diagnosed part. Removed failed door and installed new. Tested operation, all tested good. No water leaks detected."
Near Dripping Springs, TX 78620
Brandon
Job Details:
11/23/2020
ICE MACHINE KITCHENAID KUIC15PLTS0
"Arrived on site for customer complaint of unit not producing ice, I ran test cycle, found valve working properly, fill sensor, circulating pump working properly, water pan pump working properly, control and switch working properly, found no issues during test cycle. Unit needs to be cleaned."
Near Austin, TX 78746
Kevin
Job Details:
11/23/2020
DRYER MAYTAG WED5620HW0
"Arrived on site and used airflow meter again and found dryer vent is still not clear. Service used by homeowner did not clear the dryer vent properly. Disconnected vent hose from dryer and water poured out on the floor. Ran dryer again with hose disconnected and it shows a good airflow, took a video showing this and water is visible on the floor in the video.
Near Austin, TX 78737
Leonardo
Job Details:
11/23/2020
DISHWASHER GE GDT695SMJ2ES
Arrived on site to replace vent and gasket. Replaced all 3 parts test unit and unit test good job complete.
Near Georgetown, TX 78626
Paul
Job Details:
11/23/2020
RANGE WHIRLPOOL WFE515S0JS0
Arrived onsite for a range with damaged side panels. I found the sides of the range in good condition. I found the top of the control panel damaged from where the units were stacked and took a pic. The panel will need to be replaced. Ordering W11180283 control panel. ; ordrng 1 W11180283 (Control panel)
Near Georgetown, TX 78633
Jonathan S
Job Details:
11/23/2020
REFRIGERATOR KITCHENAID KSSS42QDW05
Arrived on site for refrigerator making a banging noise and not cooling well in RC. Inspected my and work area. Found unit in defrost at time of arrival. Gained access to evaporator and found evaporator fan bearing failed . Will need to replace fan motor and blade. Found only motor available. Contacted parts department (SR) . Was able to get motor order. ; ordrng 1 WP2169142 (FAN BLADE)
Near Austin, TX 78704
Jacob
Job Details:
11/23/2020
REFRIGERATOR KITCHENAID KRFC302EPA00
Arrived onsite for the control damper making noises. Called Techline. Suggested to once again change damper control. Got SR#772933940. Ordered part. Rescheduled with customer ; ordrng 1 WPW10594329 (control)
Near Georgetown, TX 78628
Kayman
Job Details:
11/23/2020
MICROWAVE WHIRLPOOL KBMS1454SSS3
Arrived onsite to install previously diagnosed parts. I installed the magnetron capacitor and diode. I re installed the unit and tested. Unit is working as designed at this time. Job complete.
Near Georgetown, TX 78628
David S
Job Details:
11/23/2020
WASHER LG WM3570HWA
"Arrived on site for lf washer not working and water leaking into the tub. I inspected the unit and work area. I found good voltage for, the outlet through the filter board.I found no power going from the control to the display. I inspected the display and found the display damaged. I spoke to the customer about the repair and that they needed both controls and valves to complete the repair. Job complete."
Near Austin, TX 78749
Leonardo
Job Details:
11/23/2020
DISHWASHER KITCHENAID KDTM404KPS0
Arrived on site to test unit for upper rack falling. Found sprayer broken from manifold. Ordering new upper rack manifold. Office to reschedule. ; ordrng 1 W11174340 (UPPER RACK MANIFOLD SPRAYER )
Near Driftwood, TX 78619
Brandon
Job Details:
11/23/2020
REFRIGERATOR MAYTAG MFI2269VEM10
"Arrived on site for customer complaint of unit not cooling properly, found product temperature 36-39 degrees. Unit tested good."
Near Austin, TX 78758
Scott
Job Details:
11/23/2020
DISHWASHER WHIRLPOOL WDT720PADM0
"Arrived on site replaced hinge pads and sump/ motor . Ran diagnostics all checked normal no water leaks detected. . Job complete ."
Near Cedar Park, TX 78613
David Z
Job Details:
11/23/2020
WASHER WHIRLPOOL WTW4816FW2
"Arrived on site to install previously diagnosed parts to resolve issues with agitation cycle. Installed new motor and cap, cam and belt. Retested. Unit is agitating strong, but making a strange noise from the bottom end when it needs to go into spin and agitate, either shifter isnt running or received a failed part. Ordering another motor and cap and control to resolve noise and slow function. Office to schedule; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor) and 1 W11170319 (cntrl-elec)"
Near Manchaca, TX 78652
Leonardo
Job Details:
11/23/2020
RANGE WHIRLPOOL WFG505M0BS3
Arrived on site to test unit for no power. Test unit and found outlet getting 120 colts correct voltage. Test unit and found power cord was disconnected in between the cavity. Secured connection test unit and unit test good job complete.
Near Lampasas, TX 76550
Al
Job Details:
11/23/2020
DRYER ROPER RED4516FW0
"Arrived to inspect dryer not heating. Tested the unit and unit tumbled, heated and had sufficient exhaust. Unit works as designed Job complete"
Near Pflugerville, TX 78660
Matthew
Job Details:
11/23/2020
DRYER WHIRLPOOL WED4815EW1
Arrived onsite for dryer not drying. Tested unit and found all components operational. Unit is heating. Customer explained is taking 2 cycles to load. Upon inspection found air flow issues. Lent trap was full and external duct will need a professional cleaning. Also adjusted dryer for optimal hose fitting. Explained to customer the importance of air flow and cleaning lent filter after every use. Made recommendations to customer. Job complete.
Near Lockhart, TX 78644
Robert
Job Details:
11/23/2020
REFRIGERATOR GE GSHS6KGZBCSS
Arrived on job for complaints of both freezer and refrigerator section not keeping consistent temperature. Will need main control. ; ordrng 1 WR17X12138 (bucket & auger asm) and 1 WR55X10942P (CONTROL )
Near Lampasas, TX 76550
Al
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Arrived to inspect refrigerator that wouldnt dispense ice or water. Confirmed the complaint and found there was an indentation where the switch meets the left cabinet caused by the left door switch. Used pads to correct the issue. Unit now operating properly to customers satisfaction. Job completed
Near Leander, TX 78641
Wesley
Job Details:
11/23/2020
WASHER MAYTAG MVWB855DC3
Arrived onsite and replaced latch on the washing machine due to glitch symptom continuing with less regularity after replacement of ui. Advised customer on repair.
Near Austin, TX 78731
Kevin
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01
"Arrived on site and added pressure regulator diagnosed on previous visit, after replacement water dispenser flow has improved. No water leaks from connections at time of service, job complete"
Near Cedar Park, TX 78613
David S
Job Details:
11/23/2020
OVEN WHIRLPOOL WOD77EC0HS02
Near Austin, TX 78733
Kevin
Job Details:
11/23/2020
OVEN JENN-AIR JJW3830IL00
"Arrived on site and inspected oven and found customer is experiencing F2E0 error code, took one picture of saved error codes. A new control panel will be needed to correct the problem..; ordrng 1 W11342568 (Control panel)"
Near Lockhart, TX 78644
Robert
Job Details:
11/23/2020
WASHER GE GUD27ESSJ1WW
Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78746
Leonardo
Job Details:
11/23/2020
DISHWASHER KITCHENAID KDTM404KPS0
Arrived on site to replace console. Replaced console test unit and unit test good job complete.
Near Cedar Park, TX 78613
David Z
Job Details:
11/23/2020
DISHWASHER KITCHENAID KDTE254ESS2
"Arrived on site to install diagnosed parts for service pointer, code S22916. Replaced rails and adjusters. Retested and all is working as designed. Call complete."
Near Kyle, TX 78640
Andrew
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00
"Arrived on site to test unit for producing too much ice. Found when I shut ice maker off by lifting shut off arm, icemaker was still harvesting. Replaced ice maker, tested unit, unit works good. No leaks detected. Job complete."
Near San Marcos, TX 78666
Leonardo
Job Details:
11/23/2020
DISHWASHER WHIRLPOOL WDF540PADM3
Arrived on site to test unit for unit leaking. Test unit and found water coming from vent. Removed vent and found pinched gasket allowing water to escape. Secured gasket test unit and unit test good job complete.
Near Pflugerville, TX 78660
David S
Job Details:
11/23/2020
WASHER MAYTAG MHW6630HW0
"Arrived on site for washer being unresponsive. I inspected the unit and work area. I found the touch panel only responding to power on. I replaced both latch and console. I was able to put the unit in to diagnostics. I ran a diagnostics cycle and found the unit operating as designed. Job complete, no water leaks detected"
Near Round Rock, TX 78665
David S
Job Details:
11/23/2020
MICROWAVE WHIRLPOOL WMH32519HW4
Arrived on site to install previous diagnosed parts. I gained access to the microwave control and display. I replaced both with new parts. I tested the microwave. It is working as designed. Job complete.
Near San Marcos, TX 78666
Andrew
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04
"Arrived on site to test unit for dispenser light issues. Found selection light on UI would not turn on when selecting water. Replaced UI, tested unit, unit works good. No leaks detected. Job complete."
Near Liberty Hill, TX 78642
Lou
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL KRSC703HPS00
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, customer advised that they heard a loud noise come from the ice maker and found water had leaked into the ice bin. I placed the unit in diagnostics and attempted to test the ice maker in test #44 and it failed. I removed the ice bin and found the ice maker dangling. Removed the ice box cover and found that the ice maker was broken from its housing. I am ordering the ice maker and office to schedule return service due to part being OOS. No water leaks observed during.; ordrng 1 W10873791 (icemaker)"
Near Austin, TX 78721
Matthew
Job Details:
11/23/2020
WASHER WHIRLPOOL WET4027HW0
"Arrived onsite at 1204 stacked combo unit. Washer was non responsive. Took voltage at terminal block and found L1 was at 14vac. L2 was at Checked breaker, was not tripped. Manually flipped switch and rechecked voltage. Voltage to L1 was restored. Washer is now operational. No leaks present at this time. Job complete"
Near Austin, TX 78717
David Z
Job Details:
11/23/2020
MICROWAVE WHIRLPOOL WMH76719CZ2
Arrived on site to diagnose microwave that was not acting like door was closed. Replaced lower interlock and reseated top interlock since the kit did not have the correct switches for top. Retested and all is working as designed. Call complete.
Near Austin, TX 78751
Jacob
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRS335SDHM00
Arrived onsite to replace parts ordered by previous tech. Replaced parts tested unit. Unit test good.
Near Austin, TX 78726
Scott
Job Details:
11/23/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02
Arrived on site for stuff still freezing also water dispenser will stick from time to time customer will have to pull on it to stop dispensing water . Ordering controls and water dispenser parts . No water leaks detected at time of service. Call to set return ; ordrng 1 W10672578 (SPRING ) and 1 W10792148 (PADDLE ) and 1 W11087492 (SWITCH ) and 1 W11262313 (UI) and 1 W11330490 (DISPENSER CONTROL)
Near Georgetown, TX 78628
Scott
Job Details:
11/23/2020
MICROWAVE WHIRLPOOL WMH32519HZ3
"Arrived on ,replaced turn table motor ,support and glass tray . Tested unit out twice . Both time heating to Whirlpool spec. Job complete ."
Near Leander, TX 78641
Wesley
Job Details:
11/23/2020
COOKTOP WHIRLPOOL WCG55US0HS00
Arrived onsite and tested unit finding all over as designed no functional issues or leaks. All checks good.
Near Jarrell, TX 76537
James
Job Details:
11/23/2020
DRYER WHIRLPOOL WED6620HW1
Arrived on site and installed new control and console. Tested operation and found unit working properly. Job complete
Near Round Rock, TX 78681
Jimmy J.
Job Details:
11/23/2020
WASHER MAYTAG MVW7232HW0
Arrived on site for Fabric Softener Not Dispensing - Top Load WasherPlaced in diagnostics and found no error codes. Ran a normal cycle and found that latch was faulty and not always engaging. Replaced latch and ran another normal cycle. Latch engaged every time I tested it after install. Washer is now operating as designed.
Near Georgetown, TX 78628
Lou
Job Details:
11/23/2020
DRYER WHIRLPOOL WED4850HW0
"Arrived on site to inspect dryer tripping the breaker. Upon further inspection, I found the terminal block cover sitting on the dryer with a burnt spot on it. I inspected the terminal block and found the white wires were not connected correctly and had grounded out on the terminal black cover causing the wires to melt and the whit & block wires crossed causing the unit to short and trio the breaker. I re-wired the unit and removed and replaced the terminal block and retested. Unit is operating as designed. No lint observed during service, job completed."
Near Kyle, TX 78640
Leonardo
Job Details:
11/23/2020
MICROWAVE WHIRLPOOL WMHA9019HZ1
Arrived on site to replace door. Replaced door test unit and unit test good job complete.
Near Austin, TX 78725
Jacob
Job Details:
11/23/2020
DISHWASHER WHIRLPOOL KDTM404KPS0
Arrived onsite for unit giving error code. Error code Overfill/float switch open. Replaced float switch. Tested unit. Unit test good. No leaks this time. Job complete. Job complete
Near Austin, TX 78739
Leonardo
Job Details:
11/23/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
Arrived on site to test unit for not washing. Started unit and found unit not responding. Put unit in test mode and found error code lost communication. Replace control test unit and unit test good job complete.
Near Pflugerville, TX 78660
David S
Job Details:
11/23/2020
RANGE WHIRLPOOL WEG745H0FS0
Arrived on site for oven light staying on and the oven not heating. I inspected the unit and work area. I found the door switch has failed. I replaced the door switch. I tested the unit and I found the light coming on and off as designed when the door is opened and closed. I preheated the oven to 350 and found it heating as designed. Customer paid in full on
Near Austin, TX 78717
Scott
Job Details:
11/23/2020
OVEN WHIRLPOOL WOS51EC0HS01
"Arrived on site for screen frozen .did hard reset ,ran diagnostics. Got UI error code . Hard reset seemed to fix issue . Job complete"
Near Hutto, TX 78634
Jimmy J.
Job Details:
11/23/2020
DRYER WHIRLPOOL WGD560LHW1
Arrived on site for Scraping Sound - DryerQ1 no Q2 no Q3 no Q4 noDryer was making a loud rattling noise. Used pad to eliminate the rattling noise between the bottom panel and the motor bracket. Reassembled dryer. Turned on and noise was gone. Job completed.
Near New Braunfels, TX 78132
Noah D
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL KBFN502ESS00
"Arrived on site to inspect fridge for door issues, upon inspection found the door hinge with a sheered screw inside, replace hinge and found the stem is longer then previous hinge, tried to use longer screw and it sheered, ordering both side hinges and screws. Required customer for both sides, customer accepted. Office to reschedule ; ordrng 2 8533980 (SCREW)s and 2 WPW10485980 (HINGE )s"
Near Liberty Hill, TX 78642
Scott
Job Details:
11/23/2020
RANGE WHIRLPOOL WCG55US0HS00
Arrived on site for yellow inconsistencies in flame . Found some plumber puddy in regulator . Tapped regulator and it fell out . Flames are normal blue cones . No gas leaks detected at time of service. Job complete .
Near Killeen, TX 76543
Tyler
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Arrived on site for refrigerator needing previously diagnosed sealed system parts. After installing the necessary parts and I vacuumed out the system and charged the Freon level two 5 1/2 ounces per the factory settings on the fridge. I then reassembled the unit fully and plug the unit in and watch the evaporator coil frost up perfectly and found that the pressures on the low side and high side right -10 on the low and 125 on high and I ran these pressure readings by in-house tech line SW who stated that the readings are fine and now the fridge is frosting over the unit is working as designed call complete
Near Austin, TX 78757
Matthew
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WUW35X24DS0
Arrived onsite for wine cooler making loud noise. Upon inspection found that the noise the customer was hearing was the compressor ramping up. This is normal. What may be magnifying the noise is that the customer has 2 wine coolers and a refrigerator all in the same are of the home. If multiple compressors are ramping up simultaneously the sound will appear to be louder. Job complete
Near Georgetown, TX 78628
David S
Job Details:
11/23/2020
REFRIGERATOR KENMORE 106.577127
Arrived on site for rc not cooling. I inspected the unit and work area. I gained access to the fc evaporator. I used my steamer and pushed steam through the return vent clearing it out. I steamed from the rc to the fc as well and found air flow. I steamed through the evap fan and found it coming out in the rc. I can now feel air flow from the fc to the rc while the fc door is closed. I spoke to the customer about the repair. If the fridge does not cool down than the insulation in. The return vent has broke apart and blocked the vent. Job complete. No water leaks detected.
Near Killeen, TX 76549
Tyler
Job Details:
11/23/2020
WASHER WHIRLPOOL WFW6620HC0
Arrived on site to install previously diagnosed main control rotor and stater motor etc. After installing the needed parts I was able to retest the unit and verify that you are no longer flashes on and off of Randall and the unit is cycling through its times exactly as designed overall unit is functioning well. Call complete
Near Georgetown, TX 78626
David S
Job Details:
11/23/2020
OVEN WHIRLPOOL WFG505M0BS3
Arrived on site for oven having a strong smell. I inspected the unit and work area. I turned the oven on and set to 350 degrees. As the oven was heating I could hear a loud pop noise. I inspected the bottom of the oven and I found the bottom cover had warped out of shape from the heat. I am ordering a new oven bottom. I spoke to the customer about how the oven operates and that oven doesnt stay light all the time it will turn on and off to maintain an average temperature. The office will reschedule when we have an eta on the part.; ordrng 1 W11098799 (OVEN BOTTOM)
Near Austin, TX 78734
Leonardo
Job Details:
11/23/2020
OVEN KITCHENAID KEBC107KSS05
Arrived on site to test unit for unit not heating. Test unit and found bad tod. Replaced tod.Test unit and unit test good job complete.
Near Austin, TX 78747
Leonardo
Job Details:
11/23/2020
RANGE AMANA AGR5330BAS3
Arrived on site to test unit for board not responding. Test unit and found bad control board. Replaced board. Test unit and unit test good heated to 350
Near Salado, TX 76571
Cliff
Job Details:
11/23/2020
REFRIGERATOR KITCHENAID KRFC704FSS00
"Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found RC evaporator defrost failure. Also noted right side RC door gasket torn. Per service pointer evaporator cover and control need to be replaced and are covered along with labor by S code. Gasket also needs to be replaced to complete repair. Customer to defrost unit 48 hours prior to return appointment.; ordrng 1 W10917313 (gasket-dor)"
Near Austin, TX 78735
Luis
Job Details:
11/23/2020
ICE MACHINE WHIRLPOOL KUID308ESS1
"Arrived on site for no ice. Ran diagnostics shin thermistor reading open,weak water flow from valve,unit passed all other diagnostic test. Replaced bin thermistor and valve,checked connections no leaks unit passed all diagnostics. ; used 1 WPW10511923 (THERMISTOR ) from stock"
Near Georgetown, TX 78633
James
Job Details:
11/23/2020
COOKTOP KITCHENAID KCGS956ESS02
Arrived on site and installed new harness and spark module. Tested operation and found unit working properly. Job complete
Near Waco, TX 76701
Jonathan M
Job Details:
11/23/2020
WASHER MAYTAG MHW8630HW1
"Arrived on site for a washer that is leaking. Inspected unit and work area. Placed in service diagnostics and found an F0 E2 (oversuds) error code. Ran unit through an auto test and found the unit setting up when water was pushed into the unit. Ran unit through a manual fill and recirculation pump and noticed excessive suds. I ran the unit through a quick wash and noticed oversuds in the drum filling the drum halfway without clothes. I called tech line and spoke to Robert SR# 7729339008. He had me adjust the load and go dispenser feed but also advised to make sure to advise the customer that whomever is using the washer to not add further soap to it. He advised to clean out the washer using the queen washer cycles several times to remove excess suds. Lastly, he is advising to replace the dispenser drawer due to a new service pointer put. Ordering dispenser drawer and office will need to contact customer to reschedule due to out of stock parts.; ordrng 1 W11465