Near Jarrell, TX 76537
Tyler
Job Details: 07/01/2020
WASHER WHIRLPOOL WTW8500DC0 Arrived on site for washer giving f6e3 code. After running diagnostics and tests I found no immediate issues with a I or ui not communicating properly. I did how ever find a bad gear case and wash plate. I quoted customer for repair of main control since that was their initial issue but also for a new wash plate and gear case. I was able to reset machine and unit working as before prior to issues occurring.
Near Austin, TX 78735
Kevin
Job Details: 07/01/2020
WASHER WHIRLPOOL GHW9150PW0 Arrived on site and inspected washer and found water seeping/dripping around drain pump catch. Ran washer on heavy duty cycle and did not find any other leaking
Near New Braunfels, TX 78130
Robert
Job Details: 07/01/2020
WASHER MAYTAG MHW8200FW0 Arrived on job for complaints of change cycles in mid cycle. Replaced control but power button not working and if you touched the dial displayed time would change. Ordered panel. ; ordrng 1 W10911045 (panel-cntl)
Near Cedar Park, TX 78613
David S
Job Details: 07/01/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for oven not turning off., I inspected the unit and work area. I found the oven not connected to WiFi or the whirlpool app. I explained to the customer the importance of having it connected, and what can happen if it is not connected. I put the unit into diagnostics and checked for fault codes. I found no fault codes. I got the unit connected to the customers WiFi and to the whirlpool app. Unit is operating as designed. Job complete."
Near Austin, TX 78757
Wesley
Job Details: 07/01/2020
OVEN WHIRLPOOL MGR6600FZ1 Arrived onsite and replaced bad hinge and had control. Unit is now operating as designed. Advised customer on repair.
Near Georgetown, TX 78633
Al
Job Details: 07/01/2020
DRYER WHIRLPOOL WGD7500GW0 Arrived to inspect dryer damaging clothes.Held the door switch with the door opened and felt all working and rotating part inside the dryer.I couldn’t locate and sharp edges of any interior parts that may be causing the damage to the clothes.Called Whirlpool Tech line and spoke with RICK SR# 7728210982Advised them of my findings and was told to check the damaged clothes for any patterns that might directly contribute to the damage to the clothes.I checked the dryer one more time to confirm all parts were working properly.Customer provided with the SR number for call.Job complete
Near Austin, TX 78749
Kevin
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site and found refrigerator has been moved into the maintenance shop and is currently unplugged and has been for several days. Removed rear panel and found start device clamp to compressor is off, resecured start device and compressor is running. Now that refrigerator is running apartment maintenance will monitor it and report back if any further repair is needed."
Near Bastrop, TX 78602
Scott
Job Details: 07/01/2020
DISHWASHER WHIRLPOOL WDF520PADM6 "Arrived on site for poor washing . Ran diagnostics , motor error code . Wash motor didnt come on at all during test wash . Replaced sump and motor , reran diagnostics all checked normal .Job complete ,no water leaks detected at time of service. Job complete ."
Near Austin, TX 78724
Wesley
Job Details: 07/01/2020
RANGE WHIRLPOOL WFE505W0JS0 Arrived onsite for light staying on and reset control to clear error. Unit is now operating as designed. All checks good.
Near Austin, TX 78724
Wesley
Job Details: 07/01/2020
RANGE WHIRLPOOL WFE505W0JS0 Arrived onsite and replaced control panel. Unit is now operating as designed and cosmetically now cosmetically correct.
Near Killeen, TX 76549
Tyler
Job Details: 07/01/2020
WASHER MAYTAG MVWB835DW4 Arrived on site for washer. After running a diagnostic test on the entire machine there were no error codes and no leaks but I did find that the gear case and the wash plate were both stripped and starting to go bad. I replace the gear case and wash plate and retest of the machine as well as put it through a new diagnostic test everything checked out fine and the unit is working as designed. Call complete.
Near Georgetown, TX 78633
Jonathan S
Job Details: 07/01/2020
REFRIGERATOR JENN-AIR JFC2290REM00 "Arrived on site for refrigerator, freezer glide not extending. Inspected unit and work area. Found RC doors not leveled and right freezer glide not extending. Leveled doors and will need to replace right glide. Will return with both rails. . ; ordrng 2 WPW10170835 (ICE BIN GLIDE)s"
Near Austin, TX 78746
Kevin
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site and replaced all handles on refrigerator, Job complete"
Near Austin, TX 78754
Eman J.
Job Details: 07/01/2020
MICROWAVE WHIRLPOOL WMH32517AB2 Arrived onsite for previous diagnosed parts. Replaced transformer. Tested system. Still not heating. I’ve replaced every high voltage component in this system. Still I’m not going pass 13 amps.
Near Lockhart, TX 78644
Robert
Job Details: 07/01/2020
REFRIGERATOR GE GFE28GYNBFS Arrived on job for complaints of no cooling. Found the relay for compressor not switching from start to run. Will need relay to complete. ; ordrng 1 WR08X22874 (tsd combo)
Near Georgetown, TX 78633
Al
Job Details: 07/01/2020
WASHER WHIRLPOOL WFW6620HC2 Arrived to install previously ordered part.Removed and replaced the right slide.Reassembled and unit works to customers satisfaction.All water lines were dry at the time of service.Job complete
Near Pflugerville, TX 78660
Cliff
Job Details: 07/01/2020
WASHER WHIRLPOOL WFW3090JW0 Arrived on site to diagnose a washer that is not cycling. Tested unit and found main control board shorted. Control will need to be replaced to complete repairs. ; ordrng 1 W11334214 (TIMER BOARD)
Near Leander, TX 78641
Lou
Job Details: 07/01/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven display time/date jumping. Upon further inspection, the customer advised that the date/time are constantly changing back to January 1st 0800. Customer is not connected to WiFi. I removed and replaced the main control and UI console ad tested the unit. Unit is operating as designed. Originally found the unit not pushed all the way into the cabinet. Attempted to get it slid in all the way, but found the main wiring harness at the wall is keeping the unit from going all the way back. Customer had called the builder and when they arrived I advised of my findings. Job completed."
Near Austin, TX 78732
Brandon
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for customer complaint of unit not cooling in fresh food section, found defrost issue, I was going to replace controls, thermistor, and evap cover,
Near Dripping Springs, TX 78620
Al
Job Details: 07/01/2020
VENTHOOD UNKNOWN WVU37UC6FS0 "Arrived to inspect blower fan on vent-hood not working.Found the screw inside the vent hood was screwed in enough to prevent the blower from operating.I corrected the issue, and unit now works on all 3 functions, low medium and high.Job complete"
Near Bastrop, TX 78602
Scott
Job Details: 07/01/2020
DRYER WHIRLPOOL WED8540FW1 "Arrived on site , replace UI unit would light up now and tumble but not heat . Replaced main control unit is now performing as normal . No lint build up.
Near Austin, TX 78723
Eman J.
Job Details: 07/01/2020
MICROWAVE WHIRLPOOL WMH31017HB0 Arrived onsite for microwave making noise. Tested system. Found caught in fan blower. Removed. Tested system. Everything works as designed.
Near Austin, TX 78723
Eman J.
Job Details: 07/01/2020
MICROWAVE WHIRLPOOL WMH31017HB0 Arrived onsite for microwave making noise. Tested system. Found caught in fan blower. Removed Tested system. Everything works as designed.
Near Dripping Springs, TX 78620
Richard
Job Details: 07/01/2020
REFRIGERATOR FRIGIDAIRE LFFH17F3QWC Arrived onsite for the freezer not cooling. During testing found that the compressor is running and extremely hot to the touch. Removed evaporator cover and there is no frost pattern. Took pictures. Will need a sealed system repair. Need 2 hrs for repair. Sealed system tech needed for repair. Ordering parts and office to schedule.; ordrng 1 297414901 (EVAPORATOR ) and 1 297438455 (COMPRESSOR ) and 1 5303305677 (drier/filter) and 1 ACCESSVALVE (ACCESS VALVE )
Near Austin, TX 78701
Leonardo
Job Details: 07/01/2020
DISHWASHER KITCHENAID KDTE204EWH3 Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Ordering new sump and motor WPW10605058 office to reschedule. ; ordrng 1 WPW10605058 (SUMP AND MOTOR. )
Near Georgetown, TX 78628
Jonathan S
Job Details: 07/01/2020
OVEN KITCHENAID KEBS109BSS00 "Arrived on site for oven getting error code while cooking. Per diagnostics mode and checked fault codes. Found error F2-E1. Customer said that sometimes he can see steam in user panel. Removed oven and checked connector and seal. Corrected seal and add foil tape to right side. Quoted for UI replacement. . All tested good at time of service."
Near Austin, TX 78723
Eman J.
Job Details: 07/01/2020
RANGE WHIRLPOOL WFG525S0HS0 Arrived onsite for range door not closing. Tested system. Found door of alignment. Realign the door. Tested system. Everything works as designed. Job complete.
Near Buchanan Dam, TX 78609
James
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and tested operation. Found damper door opening and closing properly. Thermistor not registering temperatures properly. Also found filter head not locking filter in correctly. Unit will need new diffuser and filter head to repair. ; ordrng 1 WPW10394053 (housing)
Near Austin, TX 78753
Eman J.
Job Details: 07/01/2020
RANGE WHIRLPOOL WFG505M0BS Arrived onsite for previous diagnosed parts. Replaced foot level. Tested system. Everything works as designed. Job complete.
Near Georgetown, TX 78628
Jonathan S
Job Details: 07/01/2020
WASHER MAYTAG MHW8200FC0 "Arrived on site to install previous diagnosed parts. Gained access to sensor and expansion control. Removed sensor and expansion control and installed new. Performed diagnostics mode, no error codes. Ran automatic test mode with soap container out of unit. Found major suds buildup. All else tested good, no water leaks detected."
Near Austin, TX 78717
David Z
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose refrigerator leaking from dispenser. And dispenser and saw water leaking from the top of the door. Removed hinge cover and found that the water tube going into the door was not fully seated and caused it to leak. Fully inserted water line from door into the coupler and retested. Unit is no longer leaking and all is working as designed. Call complete.
Near Liberty Hill, TX 78642
James
Job Details: 07/01/2020
DISHWASHER AMANA ADB1400AGS1 Arrived on site and tested operation. Found no faults in memory. Tested for rinse aid dispensing and found rinse aid will dispense in diagnostics. Installed new control due to dispenser has been replaced and is functioning properly. Tested operation and found unit working properly. Job complete
Near Round Rock, TX 78665
David Z
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to follow up on icemaker not producing ice. Ran diagnostics on unit and checked icemaker. Found a couple of slivers of ice. Ran harvest test to remove ice, and unit finished harvest cycle. Ran error code test and still found E5 error for ice mold thermistor. Unplugged unit and power cycled. Retested after power cycle and verified unit is harvesting, filling, ice box fan running hard. Diagnostic test shows ice bin is not full. Unit should start producing ice when temps drop low enough now. If issue persists please have a UI on standby and contact tech line for sure on next visit, as well as ice maker. Call complete at this time as unit is testing Good on all tests and needs adequate time to cool down. Customer will follow up if unit still isn’t producing ice In the next 24 or so hours."
Near Georgetown, TX 78626
Al
Job Details: 07/01/2020
RANGE WHIRLPOOL WFE525S0HW1 Arrived to inspect range element concerns.Found the Issue are at the outlet L1//L2 200 L1/N 100 L2/N 100.Customer will contact an electrician for repairs.Job complete
Near Kyle, TX 78640
Richard
Job Details: 07/01/2020
REFRIGERATOR LG LFX31925ST/00 Arrived onsite for the refrigerator with a fan noise. During installation of Evaporator fan and defrost sensor found that there was no frost pattern on evaporator and it was frozen just on top of Evaporator. Sealed system repair was done about a year ago. Check pressures and found that there was no reading meaning that there a sealed system leak somewhere in the refrigerator. Will need a sealed system repair. 3 hrs for repair. Sealed system tech needed for repair. Need authorization for repair. ; ordrng 1 5851JA2008W (DRYER ) and 1 ACCESSVALVE (ACCESS VALVE ) and 1 ADL73341301 (EVAPORATOR ) and 1 ADL73341402 (EVAPORATOR ) and 1 AJU34510510 (3WAY VALVE ) and 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 SEALEDSYSTEMTECHNEEDEDFORREPAIR (SEALED SYSTEM TECH NEEDED ) and 1 TCA35271201 (COMPRESSOR )
Near New Braunfels, TX 78132
Noah D
Job Details: 07/01/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site to inspect fridge for leaking, upon inspection found the deli drawer full of water and ice, cleared ice and checked from both sides for a clear drain pipe, no problems found.complete"
Near Round Rock, TX 78665
Lou
Job Details: 07/01/2020
DRYER SAMSUNG DV56H9100EG/A2 "Arrived on site to inspect dryer burning smell. Upon further inspection, the customer advised they smelled something burning while using the dryer. I attempted to turn the unit on and it powered up, but would not start when pressing the start button. I removed the top panel and lifted up on t(e belt and could feel that it wasn’t attached to the tension pulley. I disassembled the unit and found the tension pulley wheel had melted off the rod. I am ordering the tension pulley, No lint observed during service, unit left unplugged for safety.; ordrng 1 DC93-00634A (TENSION PULLEY)"
Near Seguin, TX 78155
Noah D
Job Details: 07/01/2020
RANGE MAYTAG mer8700ds1 "Arrived on site to inspect oven for not heating, upon inspection found the element broken and not heating, corrosion caused burnout. Replaced element and tested Job complete"
Near Copperas Cove, TX 76522
Tyler
Job Details: 07/01/2020
WASHER WHIRLPOOL WTW7000DW0 Arrived on site for washer lid locked. Bad main control was found on prior visit. Replaced main control and tested unit. Washer is working as designed. Call complete.
Near Marion, TX 78124
Noah D
Job Details: 07/01/2020
REFRIGERATOR KITCHENAID WRV986FDEM "Arrived on site to inspect fridge for problems with lights and UI, upon inspection found the harness for deli drawer misaligned and after replacing control the door switches were recognized, but the UI board was not turning on...even with new dispenser UI, must order UI board and valve due to clumping ice in icemaker. Office to reschedule ; ordrng 1 AUTHO (AUTHO) and 1 W11129435 (VALVE) and 1 WPW10677119 (UI )"
Near Liberty Hill, TX 78642
James
Job Details: 07/01/2020
OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site and installed new console. Tested operation and found unit working properly. Job complete
Near Bastrop, TX 78602
Scott
Job Details: 07/01/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not not filling . Found inlet valve had failed, replaced valve . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78758
Luis
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for cooling compliant. Pierced low side pressure reading good,found at times ui unresponsive,leds powering on and off same with deli control with any movement of unit. Removed cover to Mia control,found damaged yellow p4 wire connector. Called tech support ran video chat with Andy
Near Austin, TX 78758
Luis
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for cooling compliant. Replaced drier vacuumed system down added refrigerant powered unit on diagnosed a defective compressor ordering a new compressor; ordrng 1 WPW10507886 (COMPRESSOR), used 1 W10913906 (VALVE), and 1 WPW10143759 (DRIER UV) from stock"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 07/01/2020
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site for microwave with no power. Performed diagnostics and tested voltage to microwave. Found 120 volts with correct polarity. Tested 20 amp fuse and found opened. Checked door switches and found primary switch in opened position (NC). Removed switch assembly and installed new (interlock). Replaced fuse and tested microwave operation. All tested good.
Near Spicewood, TX 78669
Brandon
Job Details: 07/01/2020
REFRIGERATOR GE ZISS42NCASS "Arrived on site for customer complaint of noise issue, I could not find any abnormal noises, unit tested good.
Near Georgetown, TX 78633
Al
Job Details: 07/01/2020
DISHWASHER MAYTAG MDB9959SKZ0 Arrived to inspect dishwasher not cleaning.Ran diagnostics test mode and unit tested as designed. There was a plastic piece of debris blocking the door from closing.I removed it and unit tested as designed on a normal wash.Customer was also unsure on how to lift and lower the middle adjustable rack.Unit works properly.All water lines were dry at the time of service.Job complete
Near Austin, TX 78704
Wesley
Job Details: 07/01/2020
DRYER WHIRLPOOL WED4815EW1 Arrived onsite and found unit cutoff blown replaced using cutoff kit. Unit is operating as designed. Heating and cutting off.
Near Austin, TX 78759
David Z
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose light out in freezer. Found module producing no light. Replaced module. Retested and unit is now lit up as normal. Call complete.
Near Pflugerville, TX 78660
Cliff
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site to replace condenser for refrigerator. Replaced condenser and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78753
Eman J.
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for refrigerator not dispensing ice. Tested system. Found frost build up inside freezer door ice bin and motor. Ordering door LW11026425; ordrng 1 LW11026425 (dor-fip)
Near Georgetown, TX 78633
Jonathan S
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Arrived n site to install previous part. Removed failed door and installed new. Tested door operation. All tested good, no water leaks detected.
Near Austin, TX 78746
Luis
Job Details: 07/01/2020
REFRIGERATOR GE PYE22KSKFSS "Arrived on site for a defective fan motor. Replaced fresh food evaporator fan motor,powered unit on fan powered on checked air flow through tower good.
Near Kyle, TX 78640
Richard
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator ice bin broken. Installed new ice bin and tested good. Complete
Near Belton, TX 76513
Jonathan M
Job Details: 07/01/2020
ICE MACHINE GE ZDIS150WSSD "Arrived on site for icemaker that is not making ice. Inspected unit and work area. Unit was completely dead when I walked in so I unplugged it and power reset it. Found external drain pump kicking on for about 10 seconds and then no power through the rest of the unit. Removed top cover and found light not coming on. Checked powerlines and found power going to the external drain pump and unit plugged into the external drain pump. Unplugged unit from the external drain pump and plugged unit into the wall. Unit began to light up and work as designed. Looked through parts breakdown and found the external drain pump not part of the original machine.
Near Pflugerville, TX 78660
Cliff
Job Details: 07/01/2020
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to diagnose a range that burner temps are too low. Tested all parts and components and found no failures to unit at this time and prior conversion was done properly. No repairs can be done to correct this issue as stoves that have been converted to propane will have approximately 30% lower heat levels then natural gas stoves.
Near Spicewood, TX 78669
Brandon
Job Details: 07/01/2020
DISHWASHER GE PDT715SYN2FS "Arrived on site for customer complaint of dishwasher no working, found unit would not drain, found the problem was with the garbage disposal plug, and not the dishwasher. I removed the plug, unit tested good.
Near New Braunfels, TX 78132
Noah D
Job Details: 07/01/2020
COOKTOP THERMADOR PCG366G "Arrived on site to inspect and install parts on unit, upon install we found the left two burners did not ignite, spoke with Techline Sr #740am30thMark instructed to order solinoids and new control . Office to reschedule ; ordrng 1 00619016 (CONTORL) and 2 423093 (SOLINOID)s"
Near Georgetown, TX 78628
Lou
Job Details: 07/01/2020
ICE MACHINE MAYTAG MIM1554XRS1 "Arrived on site to install previously diagnosed and ordered part. Due to the ice grid cutter wires being broken and failing, I removed and replaced the grid cutter and tested the unit and it is operating as designed. No water leaks observed during service, job completed."
Near Hutto, TX 78634
Cliff
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site to diagnose a refrigerator that is making different noises after repair. Found homeowner hearing refrigerant moving through system. Advised homeowner noises are normal and won’t cause any failure to unit. No leaks were found at time of service.
Near Pflugerville, TX 78660
Cliff
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRS586FIEM04 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found broken power wire in icebox assembly. Repaired wiring and tested unit. Found all is functioning properly at this time. No leaks were found at time of service
Near Austin, TX 78737
Kevin
Job Details: 07/01/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and replaced dispenser motor diagnosed on previous visit, after replacement fridge is now operating normally, job complete"
Near Luling, TX 78648
Robert
Job Details: 07/01/2020
RANGE BOSCH HDIP056U/01 Arrived on job to replace harness and module. Found the cause of the continuing spark was caused by too small of flame. Adjusted flame to proper setting and spark stoped.
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/01/2020
REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site for customer complaint of rust on door, found rust on freezer door and left side door. Called techline, they want us to order a sealer kit. Ordering sealer kitSR# 7728214899; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WS-sbghsk (SEALANT KIT)"
Near Austin, TX 78748
Luis
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for ice build up. Customer defrosted unit diagnosed unit not entering defrost. Replaced main control and harness assembly,powered unit on ran diagnostics all test passed.
Near Bastrop, TX 78602
Andy
Job Details: 07/01/2020
DRYER MAYTAG MED8630HW0 Arrived on site for dryer loud noise. Tested and inspected unit and found loose screw on bottom of unit rattling as well as roller issue. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Mart, TX 76664
Jonathan M
Job Details: 07/01/2020
REFRIGERATOR MAYTAG MSD2542VEB00 Arrived on site for refrigerator that’s still not cooling properly. Inspected unit and work area. Found temperature is around 80° in the fridge and freezer. Customer advised that the last repair worked for a couple days but it went right back to where it was. Spoke to CS and was advised that the issue was probably with the thermostat. Replaced thermostat and tested unit. Unit began to cool. Call complete.
Near Georgetown, TX 78628
Jonathan S
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for refrigerator not making ice. Inspected unit and work area. Found ice maker in off position. Turned ice maker and found unit cycled. Monitored ice maker cycle. All tested good, no water leaks detected.
Near Austin, TX 78750
David S
Job Details: 07/01/2020
WASHER WHIRLPOOL MVWB765FC2 "Arrived on site for washer making a noise. I inspected the unit and work area. I ran the unit through a calibration cycle. I than ran it through a validation cycle. The unit operated as designed. I gained access o the gear case and verified proper installation of the gear case, slider, clutch, rotor and stator. I ran the unit through a high speed spin, no noise was heard unit spun as designed. I ran a fast and slow agitation with and without water and heard no noise, it operated as designed. I ran another validation cycle. Unit is operating as designed. No water leaks detected. Customer verified with me that the sound is gone. Job complete."
Near Austin, TX 78756
Wesley
Job Details: 07/01/2020
OVEN KITCHENAID KEBS107SSS03 Arrived onsite and found unit operating with failed control.Replaced control. Unit is now operating as designed.
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/01/2020
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for customer complaint of unit not responding and no sound on timer, found faulty UI console, ordering console. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11296171 (CONSOLE)"
Near Austin, TX 78738
Richard
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Arrived onsite for the refrigerator door gasket torn. Upon inspection found that both door gaskets were torn. Replaced both door gaskets and applied heat to form gasket to refrigerator. Both gaskets are sealing fine. Complete.
Near , TX 78132
Noah D
Job Details: 07/01/2020
MICROWAVE WHIRLPOOL WMH53521HB4 "Arrived on site to inspect microwave for not illuminating, checked control board and found a issue, replaced control board and tested. Light returned. Complete"
Near Austin, TX 78735
Leonardo
Job Details: 07/01/2020
MICROWAVE JENN-AIR JMW2430DS01 Arrived on site to replace part that customer had from jenn air. Replaced part test unit and unit test good job complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 07/01/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect oven for console no responding, checked for errors and could not find any, replaced consoles and retested. No problems found. Complete"
Near Austin, TX 78759
David Z
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM07 "Arrived on site to diagnose refrigerator with no cooling in either Compartment. Performed diagnosis and checked Evap first. Found no frost pattern on EVAP, and found it making almost a dripping water sound. Moved unit out to check compressor and found an oil like Freon all over the compressor and floor. Unit is leaking from the compressor area and needs a sealed system job to resolve. Ordering compressor, dryer, valve, Evap if needed, and lokring kit. Office to schedule with sealed system tech.; ordrng 1 LOKRING (LOKRING KIT NEEDED) and 1 RESEARCHCOMPRESSOR (RESEARCH PROPER COMPRESSOR PLEASE) and 1 RESEARCHEVAPORATOR (RESEARCH EVAP. NEED PROPER EVAP) and 1 W10913906 (coupler) and 1 wpw10143759 (dryer)"
Near Austin, TX 78729
David Z
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to install previously diagnosed parts to resolve light out in FC. Replaced module. Retested and lights are all now working as designed. Tested damper and could not verify noise to require replacement. Can hear the gears moving in the unit due to the location being almost echo like, but it is working as designed. Call complete."
Near Cedar Park, TX 78613
Lou
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL GI6SDRXXY00 "Arrived on site to install previously diagnosed and ordered parts. Due to ice maker fill tube and ice maker failures, I removed and replaced both and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78746
Leonardo
Job Details: 07/01/2020
MICROWAVE WHIRLPOOL WMHA9019HZ1 Arrived on site to replace filter and door. Replaced both parts test unit and unit heating correctly job compete.
Near Georgetown, TX 78633
Lou
Job Details: 07/01/2020
MICROWAVE WHIRLPOOL WOC54EC7HW03 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit control failing and console display time jumping, I removed and replaced the main control & console and tested. Unit is operating as designed. Job completed."
Near Austin, TX 78753
Eman J.
Job Details: 07/01/2020
MICROWAVE AMANA AMV2307PFS3 Arrived onsite for microwave not turning on. Tested system. Found control faulty. Replaced control. Tested system. Everything works as designed. Job complete.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 07/01/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to install previous diagnosed part. Gained access to sump assembly. Removed failed sump and installed new. Performed diagnostics mode and monitored test operation. All tested good, no water leaks detected. Spoke with customer on cleaning cycle and needs to be performed once a month."
Near Burnet, TX 78611
James
Job Details: 07/01/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site and tested operation. Found freezer at 16 degrees and fresh food at 40 degrees. Found unit cycling both evaporators properly in test 40. Called tech line and spoke to Rick #7728211443. Unable to determine cause of failure and recommended monitoring unit operation.
Near Austin, TX 78744
Luis
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDHB02 "Arrived on site for ice issues. Removed bin ice in bin,adjusted icemaker arm,adjusted gasket between liner and damper control. Ran diagnostics changed defrost setting to basic 8hr defrost cycle. Changed temp setting g in freezer."
Near Austin, TX 78733
Leonardo
Job Details: 07/01/2020
DISHWASHER BOSCH SHXN8U55UC06 Arrived on site to test unit for unit leaking. Found unit leaking from pump. Ordering new clamps will need 2 hours ; ordrng 4 00172272 (HOSE CLAMPS)s and 1 2HOURS (2 HOURS)
Near Austin, TX 78723
Wesley
Job Details: 07/01/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived onsite and found wiring disconnected slightly from switch assembly. Reinserted and restored washer function. All checks good.
Near Rogers, TX 76569
Jonathan M
Job Details: 07/01/2020
FREEZER KITCHENAID KRFF507ESS00 Arrived on site for refrigerator that had a warped seal. Inspected unit and work area. Found gasket warped around the top edge. Replaced gasket and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78757
Cliff
Job Details: 07/01/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived on site to diagnose a refrigerator that is not cooling properly and not dispensing water consistently. Tested unit and found unit not cycling defrost consistently causing no cool conditions. User interface and main control will both need to be replaced to complete repairs.; ordrng 1 CLONLY (CL ONLY) and 1 W11340158 (UI)
Near Temple, TX 76502
Jonathan M
Job Details: 07/01/2020
WASHER WHIRLPOOL WTW4815EW1 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control and drink up and tested unit in an auto test and manual test. Unit is working as designed. Call complete.
Near Bastrop, TX 78602
Scott
Job Details: 07/01/2020
OVEN WHIRLPOOL WFG525S0JS0 "Arrived on site ,replaced both hinges . Door closing properly . No gas leaks detected at time of service. Job complete ."
Near Austin, TX 78735
Luis
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site for not dispensing ice. Tested dispenser while depressing paddle,fan powering off,found broken wire at door hinge. Diagnosed unit will need a new black stainless freezer door.
Near Austin, TX 78735
Kevin
Job Details: 07/01/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site and inspected refrigerator and found freezer temp is 27 degrees, took picture of freezer and fresh food evap patterns. Spoke with LM and he recommended video call with techline. They recommended replacing sealed system. LM will decide on next visit ultimate decision on repair. 7728211124; ordrng 1 8201786 (start device,combo) and 1 W10143759 (drier (service)) and 1 W10779331 (compressor) and 1 W10913906 (coupler) and 1 W11429997 (THREE WAY VALVE) and 1 WPW10239732 (evaporator) and 1 WPW10643261 (evaporator)"
Near Austin, TX 78749
Kevin
Job Details: 07/01/2020
REFRIGERATOR FRIGIDAIRE frs6lr5em6 "Arrived on site to replace microswitches recommended by Frigidaire tech assist on previous visit. Found right mounting screw for dispenser face is stripped. Send pictures to KB/AHS, spoke with MS freezer door would be needed to ensure repair. Will turn over to AHS for decision. May also need all dispenser parts to rebuild door 241534551; ordrng 1 241534551 (DOOR )"
Near Austin, TX 78736
Luis
Job Details: 07/01/2020
REFRIGERATOR GE GNE25JSKCFSS Arrived on site for ice build up in freezer. Diagnosed unit not entering defrost heater ohmed good ordering defrost thermo and main control. ordrng 1 WR50X10069 (THERMO) and 1 WR55X26586 (MAIN CONTROL)
Near Manor, TX 78653
Eman J.
Job Details: 07/01/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived onsite for microwave not working. Tested system. Found switches faulty and control electric faulty. Ordering switches interlock upper W11433682 and switches interlock lower W11433683 and control electric W11342846; ordrng 1 W11342846 (CONTROL ELECTRIC ) and 1 W11433682 (INTERLOCK UPPER) and 1 W11433683 (INTERLOCK LOWER )
Near Lockhart, TX 78644
Robert
Job Details: 07/01/2020
RANGE GE C2S900P4M1W2 Arrived on job for complaints of oven shutting off before reaching temperature. Ran diagnostics and found cooling fan not working. Will need fan to complete repairs. ; ordrng 1 WB26X32571 (FAN)
Near Austin, TX 78717
David Z
Job Details: 07/01/2020
MICROWAVE WHIRLPOOL WMH31017HZ3 Arrived on site to install previously diagnosed parts to resolve microwave that had no power post repair. Checked wall outlet and found outlet only had 90-100 volts and not 120. Ran extension cord to another outlet and unit powered on fine. Advised customer to contact an electrician to replace the microwave outlet and they should be good to go. All is working as designed. Call complete.
Near Austin, TX 78744
Kevin
Job Details: 07/01/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and replaced user interface recommended by tech line on previous visit Customer will monitor refrigerator and report any further issues to KitchenAid, Job complete"
Near Lakeway, TX 78734
Richard
Job Details: 07/01/2020
RANGE WHIRLPOOL KCGC506JSS
Near Killeen, TX 76549
Tyler
Job Details: 06/30/2020
WASHER LG WT1101CW arrived on site for washer that was not draining rinsing or spinning. Upon further inspection found that the drain pump was not receiving 120 V as it should it was only receiving between 73 and 77 V. Couldn’t find part number for drain pump. ; ordrng 1 UNKNOWN (DRAIN PUMP)