Service History 1072

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Round Rock, Texas 78664

David S

Job Details: 12/11/2021

Arrived on site for dishwasher not draining

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Niederwald, Texas 78640

Andrew

Job Details: 12/11/2021

"Arrived on site to test unit for hot cooktop indicator turning off too quick. Found front left double burner was not connected properly. Secured connection, tested unit, unit now working as designed. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB9

Near New Braunfels, Texas 78132

Andrew

Job Details: 12/11/2021

"Arrived on site to test unit for dispenser door not opening. Found spring popped out preventing door from opening. Customer stated previous tech just replaced door. Replaced dispenser assembly, tested unit, unit now working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED8000DW3

Near Kyle, Texas 78640

Andrew

Job Details: 12/11/2021

Arrived on site to test unit for scrapping/rubbing noise. Customer stated noise has went away. Found no issues with unit. Felt was clean and nothing rubbing abnormally. Unit is working as designed. Job complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JB36SSFXLA01

Near Austin, Texas 78704

Jacob

Job Details: 12/11/2021

Arrived onsite for unit leaking from the front of the door. Looked inside the unit and saw they there was layers of ice at the bottom of the freezer. Indicating that the unit is not draining properly. Could not get to check the unit. As the unit would not pull out. Let customer know that a second tech would be needed to service the unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY0

Near Robinson, Texas 76706

Jonathan M

Job Details: 12/11/2021

Arrived on site for refrigerator thats not making ice. Inspected unit and work area. Confirmed the customers complaint and attempted to remove the icemaker. Found the fill tube completely frozen so I had to steam off excess ice. Remove the ice buildup inside of the icemaker funnel and steamed out ice buildup in the fill tube. Attempted to jump icemaker to ensure everything was working properly but the unit would not turn. Checked voltage going to the icemaker and only found 25 V. Attempted to trace back voltage and could not get voltage even at the wire harness coming in from the compartment. Power cycled the unit and found proper voltage again. Jumped the icemaker in the unit began to harvest and fill as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Woodway, Texas 76712

Jonathan M

Job Details: 12/11/2021

Arrived on site for a washing machine thats making noises during the spin operation. Inspected unit and work area. Ran the unit through diagnostics and did not find any stored error codes. Ran the unit through a high-speed spin and the unit ran as designed with no sound present. Had the customer put in a load of jeans and towels and soaked the clothes in a normal wash cycle. Canceled the cycle and place the unit into a drain and spin. The unit ran for 10 minutes with no sounds present. Just the unit again and could not replicate the issue. Advise the customer to call back if any issues persist but the unit is working as designed. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFE745H0FH0

Near Hewitt, Texas 76643

Jonathan M

Job Details: 12/11/2021

"Arrived onsite for a range that is over heating during bake cycles. Inspected unit and work area. Ran the unit up to a 350?F bake cycle and checked temperature fluctuations. Found the unit fluctuating between 380?F and 290?F. The customer advised that they did change the settings on their control to try to adjust for that one cycle that seem to burn her brownies. Found the unit was set at -30?F under calibration. Adjusted the calibration back to factory setting and tested the unit in a 375? bake cycle. Found the unit reaching up to 405?F and then dropping back down to 360?F. Advise the customer that at this time the unit is working as designed and to watch her next few bake cycles to ensure the unit is cooking properly. I advised her that she may need to mess around with the temperature calibration a little bit to make sure the air unit is working to her satisfaction. However, the units seem to be working as designed. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near McGregor, Texas 76657

Jonathan M

Job Details: 12/11/2021

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the icemaker and test of the unit. The unit began to work as designed. Call complete.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS00

Near New Braunfels, Texas 78132

Andrew

Job Details: 12/11/2021

"Arrived on site to test unit for no or little ice production. Found bin thermistor was bad. Also found water level switch in recirculating pump was not filling to proper level. Found grid cutter was bad. Replaced thermistor, grid cutter and recirculating pump. Set thickness setting to 6. Unit is now working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Canyon Lake, Texas 78132

Andrew

Job Details: 12/11/2021

Arrived on site to test unit for console not responding. Found console receiving proper voltage but keeps rebooting itself. And not responding to commands. Needing console to fix issue. Office to reschedule. ; ordrng 1 W11296171 (Console)

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS00

Near Georgetown, Texas 78633

Jonathan S

Job Details: 12/11/2021

"Arrived on site for cooktop that had orange flames. Inspected unit and work area. Customer stated that unit did have orange flames but working at time of service. Found customer had a dehumidifier in home and informed customer of flame spectroscopy from dehumidifier. Adjusted rear and front left burner flames. Tested all burners, all operating as designed."

We serviced a

KENMORE REFRIGERATOR

Model 106.7028799

Near Austin, Texas 78750

David Z

Job Details: 12/10/2021

Arrived on site to diagnose refrigerator leaking water in RC. Examined FC and found a sheet of ice under the cover. Removed floor cover and saw drain was frozen over. Verified unit is draining properly. Advised customer that drain is still slow to drain due to foam shifting and starting to choke it out. Freezer surfaces are also starting to warp. If issue repeats we are likely unable to do another repair due to issues with sealing foam.Call complete.

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Austin, Texas 78759

Scott

Job Details: 12/10/2021

"Arrived on site ,replaced housing with valve . Tested unit all checked normal . No water leaks detected at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDW00

Near Seguin, Texas 78155

Andrew

Job Details: 12/10/2021

"Arrived on site for sealed system failure. Found control sending voltage to compressor for 5secs then shutting off. Unable to put unit into diagnostics. Also found no voltage to condenser fan. Temporarily replaced run and start device with no change. Recommend replacing control before diagnosing sealed system. Needing control, ordering other parts as a precautionary. Recommend 2+hrs on return visit. Office to reschedule. ; ordrng 2 W11179313 (Run cap)s and 2 WPW10448874 (Start device)s and 1 W11127829 (Condenser motor) and 1 W10836706 (Evap) and 1 2212848 (Tube) and 1 W10633577 (Tube)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS

Near Austin, Texas 78748

Kevin

Job Details: 12/10/2021

"Arrived on site and inspected refrigerator and found no ice production. Ran test 57 and icemaker cycled properly. Ran test 45 and valve is running but water line is frozen to icemaker. Disassembled icemaker box and cleared water line of ice and after reassembling ran test 45 again and it is working properly, if issue happens again order a new water line heater. job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Temple, Texas 76502

Jonathan S

Job Details: 12/10/2021

"Arrived on site for refrigerator not dispensing water. Customer stated that water was not working and now is. Inspected unit and work area. Found item in front of RC damper. Found water reservoir was possibly frozen due to air flow blockage. Spoke with customer on air flow. All tested good, no water leaks detected during service."

We serviced a

GE RANGE

Model JGB660SEJ4SS

Near Round Rock, Texas 78681

Jimmy J.

Job Details: 12/10/2021

Arrived on site for BURNER CONSTANTLY SPARKS UNLESS KNOB IS WIGGLED.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Georgetown, Texas 78633

Wesley

Job Details: 12/10/2021

Arrived onsite for dryer complaint of long dry times and found unit operating as designed with vent run over 25ft. Advised customer to have vents cleared every 2 years and to be aware that due to the long vent run dry times would be be longer than a short vent run home. All checks good.

We serviced a

WHIRLPOOL DRYER

Model MDG7500AWW

Near Georgetown, Texas 78628

Tommy

Job Details: 12/10/2021

Arrived onsite for dryer making slapping noise. Upon arrival found screw loose causing it to rip and make noise during spin. Tightened and tested unit is now operating as designed job completed.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Round Rock, Texas 78681

David S

Job Details: 12/10/2021

Arrived on site to install previous diagnosed part. I spoke to the customer and they stated the noise is still there during the spin cycle of the washer. I put the unit through a quick drain and spin only cycle. I could hear something in the back of the unit rattling. I pulled the lid off and found everything secured in place. I inspected the drain house junction and found it not clipped in and secured in place. I could create the noise during a drain and spin but not a diagnostics high speed spin. I am ordering the control according to service pointer W11520474.; ordrng 1 W11543997 (Control) and 1 W11423758 (Gearcase)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ

Near Austin, Texas 78748

Kevin

Job Details: 12/10/2021

"Arrived on site and inspected refrigerator and found no ice production, inspected icemaker and found ice tray is broken. Took one picture. A new icemaker will be needed to correct issue; ordrng 1 W10873791 (Icemaker)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Elm Mott, Texas 76640

Jonathan M

Job Details: 12/10/2021

Arrived on site for a wash machine that wont agitate. Inspected unit and work area. The customer advised the issue was not with the unit not agitating but not spinning out the clothes. Ran the units are diagnostics and found an F7 E1 (basket speed fault). Attempted to run the unit and a manual spin test and found the motor buzzing but not moving. Went through various checks on the unit and found the motor windings good. Checked for resistance through the motor and found proper resistance. Spoke to PR and he had me run various checks through the board. Was advised the issue is most like it with the track in the main control but to bring the capacitor and motor just in case. Ordering parts and the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W10890624 (Motor) and 1 W11428524 (Capacitor) and 1 W11170317 (Control)

We serviced a

WHIRLPOOL OVEN

Model WFE505W0HS1

Near Temple, Texas 76504

Jonathan S

Job Details: 12/10/2021

"Arrived on site for range having error F1-E0 and front right burner only works on high. Inspected unit and work area. Mead voltage to unit and found correct. Found internal control fault. Found failed burner switch.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RVAXVB01

Near Austin, Texas 78746

Luis

Job Details: 12/10/2021

"Arrived on site for no ice. Ran diagnostics on optics,optics failed diagnostics,replaced defective optics,power cycled unit,icemaker ran through a cycle and filled with water.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RVAXVB01

Near Austin, Texas 78746

Luis

Job Details: 12/10/2021

"Arrived on site for no ice. Ran diagnostics on optics,optics failed diagnostics,replaced defective optics,power cycled unit,icemaker ran through a cycle and filled with water.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS2

Near Austin, Texas 78750

David Z

Job Details: 12/10/2021

"Arrived on site to diagnose ice machine that is not producing any ice. On arrival I opened the door and saw a drip coming from the front of the console area. Removed cover and found ice sheets stacked 4 high. Found a wire on the cutter grid broken, causing it not to be able to slice into cubes Replaced cutter grid and verified its heating properly.Call complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near San Marcos, Texas 78666

Tyler L

Job Details: 12/10/2021

"Arrived on site for complaints of burning smell. Used cup of water to test heat functions, and found unit is heating properly. Found no loose connections and no discoloration on wires or connectors. Found fan motor shorted out, showing open circuit. Spoke to SW. Called safety #7732434261. Will need fan and control to complete repair. Office to reschedule.; ordrng 1 W11441128 (Fan) and 1 W11175576 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WGD6120HW0

Near Austin, Texas 78745

Kevin

Job Details: 12/10/2021

"Arrived on site and inspect dryer and found igniter is working but there is no flame. Replaced coils and this had no affect, replaced igniter and this had no affect, replaced control board and this had no effect. Confirmed there is gas running to the unit. Confirm connections on flame sensor are good. Will need to bring back flame sensor, harness, and burner assembly; ordrng 1 W11164049 (Harness) and 1 8576353 (Burner assembly)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Leander, Texas 78641

Kimo

Job Details: 12/10/2021

Arrived onsite for dishwasher not filling with water. I checked the water valve at the wall and found good water pressure there I put unit into diagnostics and found code stored for no water. I then ran diagnostics cycle and found that the water inlet valve not operating properly filling slowly.I then ran the sump and motor after the tub was filled and found the sump and motor humming like it wants to run but nothing is actually happening. Office to reschedule ; ordrng 1 W11414076 (Sump and motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXF01

Near Harker Heights, Texas 76548

Tyler

Job Details: 12/10/2021

"Arrived on site for refrigerator not cooling and building up ice in FC evap cover. Upon arrival confirmed complaint. Found defrost issue in FC. After running diagnostics tests I found following results: Rc thermistor 6.8kohms, FC 18kohms (both thermistor readings matched per temps I found while on site and wi5hin range.) after further testing I found bimetal was stuck open and not allowing unit to defrost properly. Will need office to reschedule once availability of part/s is known. Will need hv control as well as defrost harness asm. Also instructed customer on defrosting method before our return at least 24hrs in advance. ; ordrng 1 W10688625 (Bitmetal harness asm)"

We serviced a

GE COOKTOP

Model JGP963SEK1SS

Near Austin, Texas 78738

Brandon

Job Details: 12/10/2021

"Arrived on site for customer complaint of FL and LR burners not lighting properly all the time, I found burner heads and caps need replacing, ordering parts to be sent to customer. ; ordrng 1 WB16K10055S2C (Burner head) and 1 WB16K10056S2C (Burner head) and 1 WB29K10023S2C (Burner cap) and 1 WB29K10024S2C (Burner cap) and 1 Cnote (Ship parts to customer)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6LF7GS4

Near Kempner, Texas 76539

Job Details: 12/10/2021

Arrived to inspect ice maker not working. Confirmed the complaint and replaced it and it cycled and was harvesting when I left.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS4

Near San Marcos, Texas 78666

Tyler L

Job Details: 12/10/2021

"Arrived on site for complaints of no heat. Found unit with no power, not responding. Found proper voltage to the control. Found diode looking burnt up. Replaced diode with no change. Will need control and fuse, office to reschedule.; ordrng 1 W11175576 (Control) and 1 W10138793 (Fuse)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Leander, Texas 78641

Kimo

Job Details: 12/10/2021

"Arrived onsite for oven door not closing properly. Upon inspection I found that the hinges where not inserted properly, I adjusted the hinges and found that the door now closes normally and seals properly as well. Unit operating as designed. Job complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Austin, Texas 78732

Brandon

Job Details: 12/10/2021

"Arrived on site for customer complaint of unit not dispensing ice, found failed auger motor, ordering auger motor and bar. ; ordrng 1 242221501 (Auger motor) and 1 241726501 (Bar)"

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Austin, Texas 78732

Brandon

Job Details: 12/10/2021

"Arrived on site for customer complaint of unit leaking, found leak coming from sump and possibly motor, ordering parts. ; ordrng 1 WD18X22782 (Sump)"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Hubbard, Texas 76648

Jonathan M

Job Details: 12/10/2021

"Arrived on site for refrigerator thats not cooling. Inspected unit and work area. Found a mass of evidence of a defrost issue in the freezer section. Attempted to place the unit in service diagnostics but was unable to do so. Duty and ability to test defrost circuit, ordering all potential parts needed for repair. Office will need to contact customer about a return date due to out of stock and PSP items. Please schedule a return trip for two hours due to drive time and potential need for defrosting the evaporator.; ordrng 1 W11546681 (Freezer harness) and 1 WPW10384183 (Fc thermistor) and 1 W11546981 (Heater) and 1 W11546609 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Georgetown, Texas 78633

Wesley

Job Details: 12/10/2021

Arrived onsite for report of unit putting holes in clothes. Did not find any obvious burrs or catches. Replaced wash plate Unit is now operating as designed. Advised customer on repair. Advised customer to continue using fabric bags and gentle cycles as needed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS1

Near Killeen, Texas 76542

Tyler

Job Details: 12/10/2021

"Arrived on site for dishwasher not cleaning dishes or heating correctly nor was it opening the soap dispenser per customer on arrival. Upon further inspection found no error codes and diagnostics checked resistance to the following parts: Element 12.6ohms, owi 39.6kohms at room temp, wax motor 1.98kohms. Found that the OW licensor was not within room temp resistant specs also found that the main control was failing to Send power to the wax motor to dispense the soap and found that even though the heating element kicked on and diagnostics there was a lot of rusting damage done to the heating element. Also found door gasket failing on both sides causing water to leak from door. Will need office to get autho from ahs and part availability before rescheduling ; ordrng 1 W11084121 (Owi) and 1 WPW10319027 (Spray arm) and 1 W11498831 (Gasket) and 1 Cnote (Need ahs autho) and 1 W10518394 (Element)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ5

Near Mustang Ridge, Texas 78610

Leonardo

Job Details: 12/10/2021

Arrived on site to test unit for no display. Found interior light working but no display. Ordering new boards ; ordrng 1 W11342846 (Control board)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near New Braunfels, Texas 78130

Andrew

Job Details: 12/10/2021

"Arrived on site to replace previously diagnosed control board. Customer stated unit has been working good since initial visit. Replaced control as a precautionary as initial diagnosis found multiple issues with pressure switch. Calibrated unit, unit working as designed. No leaks detected. Job complete."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2665XEM8

Near New Braunfels, Texas 78130

Andrew

Job Details: 12/10/2021

"Arrived on site to test unit for no ice production. Found ice maker not responding to diagnostics. Replaced ice maker, tested unit, unit now working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHZ00

Near New Braunfels, Texas 78132

Andrey

Job Details: 12/10/2021

"Arrived on site to test unit for ice production, tested unit found ice maker did not have any water in it, ran ice maker fill test heard the valve activate but no water, check water at dispenser and got nothing, pulled unit out and noticed that the water line was kinked, secured water line correctly, now getting water at dispenser, and ice maker, advised customer to monitor ice maker and if there is no ice production within 24 hours, to call use back, if returning, will need ice maker, ice box fan and main control, no leaks detected job complete"

We serviced a

MAYTAG WASHER

Model MVWB855DC

Near New Braunfels, Texas 78130

Andrey

Job Details: 12/10/2021

"Arrived on site to test unit not draining properly, tested unit found water valve leaking causing the pump to turn on intermittently, need valve assembly to fix issue, office to reschedule ; ordrng 1 W11096285 (Water valve assembly)"

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near New Braunfels, Texas 78130

Andrey

Job Details: 12/10/2021

"Arrived on site to test unit for door not closing, tested unit found door catch broken, replaced catch, customer stated that unit only drys on power dry, put unit into diagnostics and found error F4E3, restricted airflow, preformed test with vent tester , and unit test poor and good while unplugged from exterior vent, advised customer to hire a professor to clear vent, tested unit in other drying settings and all heated up normally, job complete"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Liberty Hill, Texas 78642

Cliff

Job Details: 12/10/2021

Arrived on site to diagnose a range with an oven not turning on. Found failed bake ignitor and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ1

Near Jarrell, Texas 76537

Lou

Job Details: 12/10/2021

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the main wiring harness with final block and tested. I found the breaker to be a GFCI breaker and it would not reset to allow me to test the unit. I tested all components at the back of the unit and all are within range of ohms testing. I advised the customer of my findings and repairs and recommended that they have their builder or an electrician check the breaker and the outlet to make sure theyre both wired correctly. No further repairs to the unit needed at this time. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near New Braunfels, Texas 78132

Andrew

Job Details: 12/10/2021

Arrived on site to test unit for element not engaging. Found error code f7e1(no heat). Ran diagnostics and element did not engaging. Removed kick plate and found right side connection just dangling. Resistance on element is good. Secured connection and cleared error code. Unit now working as designed. Customer stated water temp in home has been an issue and is currently in the process of getting temp issues corrected. No leaks detected. Job complete.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2322MBD

Near Florence, Texas 76527

Lou

Job Details: 12/10/2021

"Arrived on site to inspect refrigerator ice dispenser not dispensing. Upon further inspection, the customer advised that the ice doesnt dispense and the bin was recently replaced and when they go to get ice, the bin pushed the FC door open. I tested the dispenser and it dispensed ice. I removed the bin and found the crushed/cube rod was bent and the rod bracket that secures it to the bin had broken feee from the bin and the rod was not making good contact when placing the bin in its place. I replaced the bin and retested and unit is operating as designed. I demonstrated on how to install the bin correctly after removing it. No water leaks observed during service, job completed."

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Austin, Texas 78738

Brandon

Job Details: 12/10/2021

"Arrived on site for customer complaint of unit leaking, found leak coming from bellow, I replaced bellow, unit tested good.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS4

Near Andice, Texas 78628

Justin

Job Details: 12/10/2021

"Arrived on site for a microwave not heating.

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Killeen, Texas 76549

Tyler

Job Details: 12/10/2021

"Arrived on site for dryer not heating. Upon arrival confirmed complaint and found after further inspection that the element and high5 limit cut off had failed. Found that exhaust hose and a major vent clog within wall of home causing ,ah or water build up within exhaust hose. Replaced both element and cutoff, & instructed customer to get a dryer vent cleaning ASAP before attempting to start dryer. Unit functioning as designed call complete"

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS11

Near Austin, Texas 78737

Leonardo

Job Details: 12/10/2021

"Arrived on site to test unit for inner light not coming on. Found burned out light, replaced light test unit and unit test good job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ00

Near New Braunfels, Texas 78132

Andrey

Job Details: 12/10/2021

"Arrived on site to test unit for no ice production, tested unit found ice maker not responding to diagnostics, replaced ice maker tested unit, ice maker completed cycle but water valve did not activate, took voltage at water valve, got nothing, replaced water valve, but ice maker is now responding to diagnostics, removed harness and Check the resistance readings on thermal fuse and got open , replaced it with old harness and got ice maker to complete full cycle with water fill, if no ice production problem is not resolved, will need new harness on return visit, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM02

Near Austin, Texas 78734

Brandon

Job Details: 12/10/2021

"Arrived on site for customer complaint of no water flow and no lights in unit, customer states the filter is new, I removed filter, water flow tested good, found failed filter housing, also found failed led power supply control. Ordering parts.; ordrng 2 WPW10515057 (Loght)s and 1 WPW10515058 (Light)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Manchaca, Texas 78652

Luis

Job Details: 12/10/2021

"Arrived on site for no ice. Ran diagnostics freezer thermistor reading 13 and evaporator thermistor reading -18,weak air flow from evap fan,loud noise running ice box fan. Removed evaporator cover found evaporator incased in ice,ran defrost heater and not powering on. Defrosted evaporator diagnosed a failed thermal fuse in harness will order a new harness customer will defrost unit 24hrs before return visit ; ordrng 1 W11396530 (Harness)"

We serviced a

MAYTAG WASHER

Model WFW5620HW0

Near Georgetown, Texas 78633

Wesley

Job Details: 12/10/2021

Arrived onsite for stuck in control lock. and provided customer instruct on child lock. Also tested for functions. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Pflugerville, Texas 78660

Matthew

Job Details: 12/10/2021

Arrived onsite for range handle loose. Upon inspection found screw striped and leaving handle loose. Replaced screw and tested. Handle is now secured. Jon complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Salado, Texas 76571

Jonathan S

Job Details: 12/10/2021

"Arrived on site for refrigerator tripping circuit breaker. Customer stated that it had tripped circuit breaker about 3 days ago. Inspected unit and work. Performed diagnostics mode and tested all components. Activated defrost cycle and measured amp draw in defrost cycle and found at 7 amps. Called NEW tech support and spoke with Mark. He stated anytime a circuit breaker trips more than 3 times that it has to be replaced. Confirmation # 16460882. At time of service unit test good, no water leaks detected during service."

We serviced a

WHIRLPOOL COOKTOP

Model KVUC606KSS0

Near Austin, Texas 78737

Leonardo

Job Details: 12/10/2021

Arrived on site to replace board. Found wrong board. Took picture of new board and sent them to Shana for part research. ; ordrng 1 Partresearch (Part research)

We serviced a

FRIGIDAIRE FREEZER

Model FFFU14F2QWP

Near Austin, Texas 78732

David Z

Job Details: 12/10/2021

"Arrived on site to diagnose stand alone freezer that gets stuck on defrost cycle. At time of service unit was working fine. But customer said it does hang up. Recommended we replace the defrost timer to resolve. Replaced timer. Verified unit coming on and working as designed. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near New Braunfels, Texas 78130

Noah D

Job Details: 12/10/2021

"Arrived on site to inspect unit for not turning on, upon inspection found the unit was not being supplied water causing a grinding sound, turned on water and tested. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5YHAXNL

Near Killeen, Texas 76542

Tyler

Job Details: 12/10/2021

Arrived on site for refrigerator not allowing for filter installation. Upon arrival confirmed complaint. Found after further inspection that inner lock asm with the housing was wtuck and not rotating with filter to lock it in place.During repair found new housing was defective and damaged. Will need office to reschedule with customer once availability of part is known; ordrng 1 WP2186443 (Housing)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Bee Cave, Texas 78738

Luis

Job Details: 12/10/2021

"Arrived on site for water leaking. Found water in fresh food compartment not draining,removed drain extension in compressor compartment,found obstruction in drain tube,replaced drain tube extension. Defrosted ice build up in drain pan in fresh food compartment,repaired drain pan,checked water flow through drain good."

We serviced a

FRIGIDAIRE WASHER

Model ATF6700FS2

Near Leander, Texas 78641

Kimo

Job Details: 12/10/2021

(2man) Arrived onsite to install previously inspected parts. Upon inspection I found that the washer door sagging keeping it from closing properly. Installed new hinge and found that the door now closes properly. We the removed dryer from the top of unit to gain access to the control and removed and install new control. We then tested unit and found that it now operates as designed.

We serviced a

FRIGIDAIRE WASHER

Model ATF6700FS2

Near Leander, Texas 78641

Justin

Job Details: 12/10/2021

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Georgetown, Texas 78633

Wesley

Job Details: 12/10/2021

Arrived onsite and installed the kickplate properly and advised customer on repair. Unit is now operating as designed. All checks good.

We serviced a

GE WASHER

Model GTW460ASJ7WW

Near Austin, Texas 78726

David Z

Job Details: 12/10/2021

Arrived on site to install new inlet valve to resolve seeping valve. Installed new inlet valve and tested hot and cold fills. Verified both are working and no drip is present. . Call complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Austin, Texas 78739

Robert

Job Details: 12/10/2021

Arrived on call for complaint of some of the lights not working. Found the bottom left light the cause of that string of lights to not work. After replacing module all lights return to normal.

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS02

Near Georgetown, Texas 78633

Lou

Job Details: 12/10/2021

"Arrived on site to inspect microwave not heating and display not working. Upon further inspection, I found the display missing digits. Tested the unit with a cup of water and it failed to heat. Pulled the unit from the wall and tested the switches and magnetron. I found the monitor switch and secondary switch on the right side were bad. Magnetron was good. I removed and replaced their control kit and switches and retested and unit is operating as designed. After re-installing the unit, I retested and it continues to operate as designed. Job completed."

We serviced a

KENMORE DRYER

Model 796.6162231

Near Liberty Hill, Texas 78642

Cliff

Job Details: 12/10/2021

Performed routine maintenance for dryer. Tested unit and found all is functioning properly at this time. No further repairs needed and advised customer on findings.

We serviced a

GE WASHER

Model GTW460ASJ6WW

Near Austin, Texas 78746

Kevin

Job Details: 12/10/2021

"Arrived on site and replaced lid latch diagnosed on previous visit, after replacement ran spin test in diagnostic cycle and it is working properly. job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFC2290VEM8

Near Cedar Park, Texas 78613

Justin

Job Details: 12/10/2021

"Arrived on site for a refrigerator that was not dispensing water. Upon arrival the customer stated that they would like both RC gaskets replaced, and to purchase two water filters. I tested the unit and could hear the valve energize, but no water would dispense. The customer did not have their filter bypass, so I could not verify if the filter head was faulty. I gained access to the valve and checked voltage to it with the water dispenser pad pressed. I found it good. This indicates a possible valve or filter head failure. I informed the customer that I will quote him for the filter head, but bring the valve as well. I am ordering all three parts to return and install.Office to reschedule. ; ordrng 2 W10830046 (RC Gasket)s and 1 W11346623 (Filter Head) and 1 WPW10420083 (Valve)"

We serviced a

KENMORE DISHWASHER

Model 665.13263K114

Near Buda, Texas 78610

Leonardo

Job Details: 12/10/2021

Arrived on site to test unit for unit not heating. Found broken element

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0AS01

Near Georgetown, Texas 78626

Tommy

Job Details: 12/10/2021

"Arrived onsite for oven linear damaged after clean cycle. Upon arrival found linear for top and bottom oven damaged took photos to document and called techline Sr #7732456721

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Leander, Texas 78641

Kimo

Job Details: 12/10/2021

"Arrived onsite for a refrigerator with no lights and the water dispenser not working. I gained access to the led module in the fc and found the connection good there. While checking led I found that the freezer door rial broken, I checked the pantry ui and found water damage. I am ordering 1x w10815668 pantry door with ui,1x w10512203 harness.And 1x w10625070 freezer door right rail to fix freezer door. Office to reschedule. MfrRef # 7732407037; ordrng 1 W10815668 (Pantry door with ui) and 1 W10512203 (Harness) and 1 W10625070 (Freezer door right rail)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Liberty Hill, Texas 78642

Cliff

Job Details: 12/10/2021

Arrived on site to diagnose a refrigerator that is not producing ice or dispensing water. Found waterline from wall interior breaking down clogging single valve and filter. Flushed line and replaced valve. Tested unit and found all is functioning properly at this time and no leaks were found at time of service

We serviced a

MAYTAG WASHER

Model MHWC7500YW0

Near Austin, Texas 78759

Scott

Job Details: 12/10/2021

"Arrived on site ,replaced motor and mcu. Ran diagnostic. No error codes . No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Kyle, Texas 78640

Kevin

Job Details: 12/10/2021

"Arrived on site and inspected dryer and found it is heating properly but airflow is showing restricted on meter. Check out the picture. Vent to the exterior of the home will need to be clean/cleared for dryer to be working properly again. Took one picture of airflow meter, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KUIX535HPS01

Near Austin, Texas 78733

Luis

Job Details: 12/10/2021

"Arrived on site. Diagnosed noise from recirculating pump,replaced pump ran diagnostics all test passed noise no longer present"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXSS5

Near La Grange, Texas 78945

Noah D

Job Details: 12/10/2021

"Arrived on site to inspect unit for not cleaning dishes well, upon inspection found the unit sudsy and working normally, checked functions and found the unit filled with soapie water even when not loaded. Checked rack and found wheels missing, ordering wheels. Office to reschedule ; ordrng 1 W10195416 (Wheels)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE254ESS1

Near Georgetown, Texas 78628

Tommy

Job Details: 12/10/2021

Arrived onsite for dishwasher not filling upon arrival found valve wasnt plugged in properly. Tested and filled 5 times unit is operating as designed Job Completed.

We serviced a

WHIRLPOOL WASHER

Model MVWB955FC1

Near Leander, Texas 78641

David Z

Job Details: 12/10/2021

Arrived on site to follow up on washer not filling. Installed new valve and tested unit. Verified all functions are working as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Liberty Hill, Texas 78642

Cliff

Job Details: 12/10/2021

Arrived on site to diagnose a dishwasher that is leaking. Found vent and door gasket not fully sealing. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found after service was performed.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW2

Near Austin, Texas 78702

Jacob

Job Details: 12/10/2021

"Arrived onsite for unit still giving the same error code. Put unit in diagnostics and got the same error code. Erased error code and ran through an automatic diagnostics, unit passed with no issues. Ran unit through a quick wash and normal cycle. Unit did not comeback with the error code in both modes. No leaks at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBW00

Near San Marcos, Texas 78666

Andrey

Job Details: 12/10/2021

"Arrived on site to test unit for ice production, tested unit found water pressure now at 60 psi and water valve is supplying water correctly, ran service test 56 found error E2 motor lost position, customer also wanted to replace ice container,no leaks detected job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Round Rock, Texas 78681

David S

Job Details: 12/10/2021

Arrived on site for dishwasher not cleaning the dishes. I inspected the unit and work area. I found fault code f7e1 no heat. I put the unit through a diagnostics cycle and found it filling with water but the motor not pumping. I could feel the motor humming. I quoted customer for the sump and motor assembly. I replaced the sump and motor assembly with new. I reassembled the unit and tested it. It is now working as designed. Job complete.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Austin, Texas 78729

Scott

Job Details: 12/10/2021

"Arrived on site , replaced bearing . All checks normal. No lint build up ."

We serviced a

WHIRLPOOL OVEN

Model JJW2427DB01

Near Lakeway, Texas 78734

Brandon

Job Details: 12/10/2021

"Arrived on site for customer complaint of Stuck Key error code, found failed console, ordering console.; ordrng 1 W11236891 (Console) and 1 Cnote (Office to reschedule)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS03

Near Austin, Texas 78703

Jacob

Job Details: 12/10/2021

Arrived onsite with the unit unthawed this time. Upon further inspection. Found that the fan was not working. Replaced the kit rc. Turned the unit on. Unit turned on with no issues. Let customer know to keep any eye on the unit and it should but up to temperature in about 8hrs to stick food back in. No issues at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Pflugerville, Texas 78660

Matthew

Job Details: 12/10/2021

"Use bulky settings and deep water. SR#7732461443. Arrived onsite to replace previously diagnosed parts. Before replacing parts tested unit and found stored error code for off balance load, motor drive load over voltage. Called tech because no signs of gear case failure was apparent. Tech explained off balance load due to improper loading will cause secondary code for motor issue because motor will not reach full rpm. Tech recommended instructing customer on utilizing care guide,loading instructions as well as proper cycle selections. Tech also mentioned the Customer complaint of tearing cloths can be a sign of overloading due to wash plate not being able to agitate correctly.. Ran unit through test cycle and unit operates as designed.. job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Austin, Texas 78759

Scott

Job Details: 12/10/2021

Arrived on site for water dispenser not working periodically. FZ and fresh food temps normal. Valve will activate when paddles are pushed ordering valves . No water leaks detected at time of service. Call to set return .; O-emld tckt

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062DEM00

Near Lockhart, Texas 78644

Noah D

Job Details: 12/10/2021

"Arrived on site to inspect unit for not making ice, upon inspection found the unit full of ice but the motor not turning. Jumped unit and found no turning. Ordering icemaker. Office to reschedule ; ordrng 1 W10884390 (ICEMAKER)"

We serviced a

WHIRLPOOL OVEN

Model GBS307PRY01

Near Leander, Texas 78641

Kimo

Job Details: 12/10/2021

"Arrived onsite for oven with broil not working. I tested oven in broil and found that the element wasnt turning on. I the gained access to the broil element and performed a continuity test and found that it showed open. I installed new element and tested in broil and found that unit is now working as designed. Job complete."

We serviced a

MAYTAG DRYER

Model MGDB850WQ0

Near Austin, Texas 78748

Kevin

Job Details: 12/10/2021

"Arrived on site and inspected dryer and found it is squealing while running. Disassemble dryer and found belt is also breaking. While attempting to replace pulley and belt found the pulley is too big and the belt is too small in the kit. The dryer kit is not applicable for this model. A standalone belt and pulley should be ordered for this model. Will return with the correct parts, KB only; ordrng 1 WPW10136934 (Belt) and 1 WPW10547292 (Pulley)"

We serviced a

MAYTAG OVEN

Model MER8700DH1

Near Georgetown, Texas 78626

Tommy

Job Details: 12/10/2021

"Arrived onsite for oven flames. Upon arrival found unit bake element had gone outOrdering element office to reschedule upon receiving.; ordrng 1 W10774342 (Bake element)"

We serviced a

MAYTAG OVEN

Model MER8700DH1

Near Georgetown, Texas 78626

Tommy

Job Details: 12/10/2021

"Arrived onsite for oven flames. Upon arrival found unit bake element had gone outOrdering element office to reschedule upon receiving.; ordrng 1 W10774342 (Bake element)"

We serviced a

GE REFRIGERATOR

Model GSS23WSTASS

Near Kyle, Texas 78640

Robert

Job Details: 12/10/2021

Arrived on call to replace previous diagnosed parts. After replacing heater checked unit for and sign of leaks.

We serviced a

WHIRLPOOL OVEN

Model WOC54EC0HS04

Near Andice, Texas 78628

Cliff

Job Details: 12/10/2021

Arrived on site to diagnose an oven that is not heating. Found wiring not fully connected at wall junction. Rewired unit properly and all is working properly at this time.